User Manual
Contents
1. 192 168 2 59 Subnet Mask 255 255 255 0 Router 192 168 2 2 DNS1 8 8 8 8 DNS2 202 96 128 166 ame as the compute Intemet Port 8001 MAC Address E8 AB FA 02 EC 7E Intemet Url http www tenvis com Camera s Password Apply Your computer s IP address Your computer s subnet Mask Your computer s Gateway Router s IP address Camera s serial number or P2P Camera s display name which is set to distinguish it from other devices on your network Camera s local network IP address which is used to view the camera on the same local network Specify a unique IP address for your network camera Specify the mask for the subnet the network camera is located on Specify the IP address of the default gateway router used for connecting devices attached to different networks and network segments Service Port Internet Camera s communications port which is set to send video and Port audio data the default port is 8001 MAC MAC address Camera s Ethernet address Internet URL Camera s remote view URL You can click Open to view the camera from Internet after you finish the Internet View configuration DNS1 DNS2 DNS automatically converts the names we type in our Web browser address bar to the IP addresses of Web servers hosting those sites You can ask your ISP or copy your PC s configuration Double click the IP shown in the search tool the search tool will open your default web browser and redirect to th2. Status Device Name Mac address Software Version Device Date Time SD Card Status DDNS Status UPnP Status NTP Status Local Storage Path Language Device s Name Mac address Software Version Device Date Time SD Card Status DDNS Status UPnP Status NTP Status Local Storage Path Language Device Name Change camera s name Device Name Time Camera s time setting Time zone Network Time Protocol Time zone Network Time Protocol NW P OS Tips IP Camera UU GA AC AEGIEA v5 8 6 2 1 20131203 2013 12 03 20 54 15 No card Built in DONSNot enabled Third Party DONSNot enabled Failed synchronized c Set English Cameras Name Device s MAC address of wired connection Camera s software version Camera s built in time Camera s mirco sd card status Camera s ddns status Camera s UPnP status Whether camera got time from time server The path of record files and snapshots located in your PC Change camera s default language IP Camera GMT 06 00 Beijing Singapore Taipei e time_windows com e Time zone of the place that the camera is located Network time server which is connected to the camera 1 What is a Network Time Protocol server Network Time Protocol server is a server computer that reads the actual time from a reference clock and distributes this information to its clients using network Your camera will get the correct time through an NTP sever by offeri
3. VGA means 640 360 QVGA means 320 180 There are 8 direction keys and the center button is take snapshot only available for camera with Pan Tilt Patrol horizontal or vertical Go center when clicking Center button Preset Preset positions are IP camera s memorized P T positions Once aaa you set a preset position you do not need to pan the camera to D Ea EIE Si fe F fw your preferred position You simply press the preset button that corresponds to the preset you want to see and the camera will Go move to that position automatically Set preset position this camera supports 8 preset positions only available for the camera with Pan Tilt Go a specific preset position you have set only available for the camera with Pan Tilt Turn on off or auto IR LED Adjust the brightness and of the video Onentation SS Invert the video horizontally and vertically Zoom in Zoom out Receive audio from the camera only available for camera with 2 way audio Send audio to the camera only available for the camera with 2 way audio Record video to PC you can change the path in the settings menu Full screen Camera Settings l D Settings l Click this Settings Button for camera Settings A Notice 1 Certain functions mentioned in this manual may vary according to camera s model For example pan and tilt function are for Pan Tilt enabled cameras only System Device Status System Information amp
4. menu to finalize the IP address The reason is that the cam gets a new MAC address during Wi Fi mode and the IP address provided by the router when using DHCP changes correspondingly Port Camera s communications port which is set to send video and audio data HTTP Port a0 RTSP Port 554 HTTP Port The port to access the camera by web browser RTSP Port The port to access the camera rtsp protocol For example you could access the camera by VLC media play by rtsp port 11 WiFi Configuring WI FI connection Enable WIFI Enable Disable TP LINK_2BFO7C a SHITANG allis q gre ChinaNet eYSd 7 SSID List TD Tenvis tenvis test Tenda_1 0CA6 TENVIS 2 46 m Key Check Wireless Set Check Enable WiFi Enable or disable Wi Fi connection SSID List Select your wireless SSID in the list Key Enter your wireless password and click OK to set up wireless Check Wireless Check whether the Wi Fi key is suit to the Wi Fi Set We suggest you check Wi Fi settings before save it The cam gets a new MAC address during Wi Fi mode and the IP address provided by the router when using DHCP changes correspondingly UPnP Enable or disable UPnP and P2P function Enable UPnP Disable GU enable Enable P2P Disable GU enable Universal Plug and Play UPnP is architecture for peer to peer network connectivity and it will connect to the IP camera from Internet more seamlessly A Notice As UPNP is also easily affected by router or firewall sometim
5. TENVIS Technology Co Ltd TENVIS User Manual For H 264 Cameras Version 2 0 0 Catalogue BASIC glad e WEE 3 Hardware Installati n casada iii 3 SO AC aN E e EA E A E AT A T E A I TT 3 GetUIIVEVIGCO estat tee edie elie ee ne ee A 5 Camera SENE eelere A 8 OO SEC EE 8 Device El 9 lte LEE 9 BEE 10 Multiple devices ns inc 10 A OPI E 11 IS 11 at GE 11 KU E 12 MOT EE 12 DONS rena a td e Ms o 13 A A O A A O erence aioe cues 13 Moton Detecta 14 Sound alar EE 14 Linkage ala EE 15 A o 15 Esta Alert CONTISUTAUIO Mijail dai 16 D E 17 Capture RECON ida 18 EENEG Eeer 18 MVS ee TE 19 are e oie ee ie adie Sette N sen ek soc see tancasetaaese ee A N 19 Video Parameters anni AeA Rel ise Ue Aa ee 19 o a eeae a eeeieeaaeienees 20 e EE 20 OVC EE 21 Pan dl I GE 21 E A a E 21 Basic Operation This section will focus on basic operation of the interface including pan tilt video audio etc For more information about mobile phone operation please refer to Quick Start Guide Notice Certain functions mentioned in this manual may vary according to camera s model For example pan and tilt function are for Pan Tilt enabled cameras only When motion detection and or sound detection are enabled especially during the night false alarm might occur because of sudden change in light Thus it is not considered as a product defect and TENVIS is not responsible for the resulting loss Hardware Installation Open the package Connect t
6. a s detecting schedule each small diamonds means a quarter hour Email Once the motion detection alarm is enabled camera will send snapshots to the specified email when it detects moving objects 15 SMTP server smtp gmail com gmail com e Sender xxx q xxx COM youremail gqmail com Password oo fO ler SMTP Port 465 SSL Disable Enable Receive E mail x x xxx_com youremail qmail com subject TENVIS IP Camera Sent Hello Your camera has detected suspicious motion Snapshots have been sent to your Message email address Please log in to check More Settings Disable i enable Saved amp lest SMTP Server Sending emails provider s SMTP server address Sender s Email address for sending the alert email Password Sender email s login password SMTP Port Service port of SMTP server For Gmail it is 587 or 465 For other email service providers please search on the Internet SSL Enable or Disable SSL when sending alarm it depends on the SMTP server s settings Recive E mail E mail address for receiving the alert email Subject The alarm e mail s subject Message The alarm e mail s message E mail Alert Configuration SMTP Server The SMTP short for Simple Mail Transfer Protocol works like a post assistant handling the sending of emails from the camera to an email server SMTP Server receives outgoing mail messages from users to the mail recipients they are intended for If your sender email provider is a public server y
7. e camera s URL Get live video 1 After inputting the camera s LAN or Internet access URL in IE browser the login window shows Then login the camera the camera s username and password will be required The default username and password are admin The server 192 168 2 79 ts asking for your user name and password The server reports that it is from webyadmin html Warning Your user name and password will be sent using basic authentication on a connection that isn t secure User name Password C Remember my credentials 2 The camera will ask you to install the web browser plug in Click allow or download it from the link shown on screen y Settings sL ES Pi Power frequency Preset IR LED Screen Adjustment Orientation Do you want to run or save plugin exe 1 76 MB from 192 168 2 79 Welcome to the web control Setup Wizard This will install web control version 3 0 4 2 on your computer Itis recommended that you dose all other applications before Click Mext to continue or Cancel to exit Setup 3 Refresh the page and watch the live video TENVIS Settings TE BS Power frequency Instructions of the buttons of main panel D Settings Click this button for camera settings al HH HB 1 camera view 4 cameras view 9 cameras view Power frequency Adjust power frequency to prevent image flicker Changed the resolution of the video Resolution HD means 1280 720
8. e update process 4 The whole process may take about 2 3 minutes Please wait until camera reboots 5 Please update only with the help of a professional in case of problems while updating 6 TENVIS is not responsible for improper update attempts that lead to camera crash 21
9. es it may show failed status If this happens please forward the camera s port on your router manually Whether UPNP succeeds or not it will not affect the camera s remote access To be able to use UPnP your router must be enabled to allow UPnP mode Be carefully because UPnP not only opens a port for the camera All other units within your network are also able to open free accessible ports to internet and function for incoming request from internet enabling to access your computers So this is a potential security risk 12 Ask an experience IT specialist to assist you if you are not familiar with NAT Port forwarding on your router DDNS Configuring the camera s DDNS for remote view Enable Built in DDNS Disable QC enable Built in DDNS URL http mytenvis org Enable Third Party DDNS Disable GU enable Third Party DONS Server _dyndns org Username myuserid Passwo rd e HERA Built in DDNS URL Camera s built in DDNS URL Third Party DDNS This camera supports multiple DDNS provider select one of them Server and click Register to get an account Username Enter the DDNS account Password Enter the DDNS password qi P Tips 1 What is DDNS DDNS Dynamic DNS is a service that maps Internet domain names to IP addresses Thus we do not need to know the changing IP address in order to view the camera through the relevant DDNS server Alarm A Notice When motion detection and or sound detection are enabled es
10. file to the specified FTP server when it detects moving objects Marco E Pd remm TT _Ftppassword E Disable J Enable NEE Savedlest 17 More Settings FTP Server The IP address of FTP server FTP Username The username of FTP server FTP Password The password of FTP server Passive mode Enable or disable passive mode Port The port of FTP server default is 21 Capture amp Recording Timed recording Record video to Mirco SD card according to schedule Saturday Resolution The resolution to record Record files duration The time limit of record file Recording time The recording schedule 18 Timed capture Enable Timed capture Disable GL enavie interval to sent to E mail set E mail interval to upload to ftp Go to the FTP Settings page Video Video Parameters Resolution HD 1280 720 Frame rate Key frame interval Bit rate control Resolution VGA 640 360 Frame rate 25 Key frame interval Bit rate control CBR VBR Resolution QVGA 320 180 Frame rate Key frame interval Bit rate control You can adjust the Stream The camera support 3 stream that means the camera support send 3 kinds of video stream in the same time Resolution Resolution of video Output Variable Bitrate and Constant Bitrate Variable Bitrate will use less bandwidth but will affect the video quality on moving objects Constant Bitrate will use more bandwidth but will provide better video qual
11. he camera to your router by a network cable and plug it in with the provided AC adapter For basic viewing operation please refer to Quick Start Guide and follow the guide step by step If you need to view your camera feed from the browser and for more information on the advanced features of the camera please continue to browse this manual Search Camera Run TENVIS Search Tool exe for Windows or Run TENVIS Search Tool dmg for Mac to Install TENVIS Search Tool in your PC OO __ TENVIS Search Tool A EI Applications Read Me rtf TENVIS Search Tool Drag TENVIS Search Tool into Applications to install the search tool in MAC After installation run pad for Mac E TENVIS Search Tool v2 1 2 A Please select language English d Configure camera s network settings 80 0 Information about the computer Local IP 192 168 2 63 Subnet Mask 255 255 255 0 Router 192 168 2 2 UID DRJX8DRY 1P7LS1PPYZ61 search IP Address Local IP Subnet Mask Gateway Router S N UID Alais Name IP Address Netmask Subnet Mask Default Gateway Router a TENVIS TENVIS Search Tool Search Tool on desktop for Windows or in launch IP Address TENVIS H 264 Camera Search Tool 3 3 UID DRIX8DRY1P7LS1PPYZ61 FW ver 1 2 7 3 2013 03 27 16 11 02 DNS1 202 96 128 166 Name DNS2 8 8 8 8 e Get IP by DHCP J Set IP Manualy Name 192 168 2 59 IP Address
12. ity on moving objects Frame rate How many Frames per second but will provide better video quality on 19 moving objects Key frame interval Video buffer for motion recordings The bigger the number is the more key frame there will be Bit rate control CBR means constant bit rate and VBR means Variable bit rate CBR requires more network bandwidth but has static image quaility Video Quality Adjust video s quality Audio Adjust camera s audio settings HD Audio Type VGA Audio Type QVGA Audio Type Input volume Output volume 20 Others Pan Tilt Center Dis abie JD Enable Disable alarm when panning or Disable Wer tilting PTZ Speed configure camera ptz speed Patrol how many circles the camera patrols Center Go center when the camera it booting Turnoff the alarm PTZ When the cameras is paning or tilting the camera will not triger operation alarm when this enabled System Configuration Backup setting data Restore backup OK factory default factory default backup setting data backup camera settings to data file restore backup Restore camera settings by backup file Upgrade Upgrade camera s firmwre factory default Restore camera to factory default Reboot Reboot camera A Notice 1 Please choose proper update package for your camera model 2 Use an Ethernet cable NOT WI FI to connect to your camera during the update process 3 Make sure that the camera is not unplugged during th
13. ng the time zone of its location User Adding and updating user accounts Password Different user type has different access right of the camera Multiple devices Add more camera s and show them in the same page Click d to edit cameras Camera 2 Camera Name g X IP Address 1927 166 1 16 Camera X Camera s name IP address another camera s ip address Port another camera s port username another camera s username Password another camera s password 10 Network IP The Camera s Basic Network Settings DHCP Disable QU enable DHCP Disable Enable IP Address 192 168 279 Subnet Mask 255 255 255 0 Gateway 192 168 2 2 DNS Server 202 96 128 166 DHCP Enable or disable obtaining IP address from DHCP server automatically If it is enabled IP address and other items cannot be changed manually IP Address Camera s local network IP address which is used to view the camera in the same local area network Specify a unique IP address for your network camera Subnet Mask Specify the mask for the subnet the network camera is located on Gateway Specify the IP address of the default gateway router used for connecting devices attached to different networks and network segments DNS DNS Domain Name Service provides the translation of host names to IP addresses of your network If your cam shall be used within Wi Fi mode you should setup the wireless options and restart the camera and come back to this
14. ou can search the IP address of the email provider s SMTP server or DDNS from Google If your sender email provider is a private one you can consult with the email provider s customer service Sender The sender s email address must correspond to the account port and SMTP server settings above Password The password you use to login to the SMTP server which is also the sender email password Then click Save amp Test Once it says Success that means the camera has set up e mail Settings 16 1192 168 2 99 web test_smtp html A Notice 1 Please check the IP settings of the camera if it failed the test 2 There might be some delay for motion detection alarm since it is related to the network condition and the service quality of the sender email s provider Thus it is beyond the control of IP camera 3 If you still cannot receive any email alert after receiving the test email please check your spam box and add your sender email address in the trust list of the recipient email once your find it in spam A gt es Tips The email alert is sent via sender email s provider server which is an SMTP server Once the camera signs in to the SMTP server the email alert will be delivered to the recipient email after getting SMTP server s authentication Therefore the sender email recipient email and the SMTP server are all required FTP Once the motion detection alarm is enabled camera will send snapshots or video
15. pecially during the night false alarm might occur because of sudden change in light Thus it is not considered as a product defect and TENVIS is not responsible for the resulting loss 13 Motion Detection SIP Camera 2013 12 03 21 38 13 Drag area to 3 move area s Area X There are 4 areas could be set at most We could adjust the area s size and location on the image The sensitivity of the motion detection alarm 100 is the most sensitivity Sound alarm Disable Enable Enable sound detection Enable or disable sound detection When the camera detects sound by microphone the camera will alarm 14 Linkage alarm E mail Alarm and Send with Picture Disable _ Enable Go to the E mail Settings page Save Picture to FTP server Save Video to SD Card 105 Alarm message push IE 2 d o day 0 112 3 45 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Tuesday saturday E mail Alarm and Send Enbale or disable e mail alarm with Picture Save Picture to FTP server Enbale or disable FTP alarm with snapshots Save Video to FTP server Enbale or disable FTP alarm with record video files Save Picture to SD Card Enbale or disable save picture to Mirco SD card Save Video to SD Card Enbale or disable save video to Mirco SD card IOS Alarm message push Enable or disable iOS push Capture number How many snapshots captured by the camera when the camera is alarming Time alarm Set up camer
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