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1. Chat online with an HP technician e Support telephone numbers e HP service center locations Safety amp Comfort Guide To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides or Go to http www hp com ergo e Proper workstation setup e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury e Electrical and mechanical safety information Regulatory Safety and Environmental Notices To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Limited Warranty To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides or Go to http www hp com go orderdocuments Important regulatory notices including proper battery disposal information e Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http Awww hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middl
2. For information on using the webcam select Start gt All Programs gt Communication and Chat gt Cyberlink YouCam 5 The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices To access the user guides select Start gt Help and Support gt User Guides 10 Chapter 2 Getting to know your computer Top TouchPad o o jo Component Description 1 TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top 11 Component 1 do Power light Description e On The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 do Mute light 12 Chapter 2 Getting to know your computer e Amber Computer sound is off e Off Computer sound is on Buttons speakers and fing
3. To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 27 Before connecting audio devices be sure to adjust the volume Connecting headphones and microphones You can connect wired headphones or headsets to the audio out headphone audio in microphone jack on your computer Many headsets with integrated microphones are commercially available To connect wireless headphones or headsets to your computer follow the device manufacturer s instructions ZA WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Using Beats Audio select models only Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound You can experience Beats Audio through the computer s internal speakers through external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Accessing Beats Audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings A To open Beats Audio Control Panel select Start gt Control Panel gt Har
4. You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the video on TV For more information see Connecting video devices by using an HDMI cable on page 26 You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 25 Experience music the way the artist intended with deep controlled bass and clear pure sound See Using Beats Audio select models only on page 25 Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text See Using the TouchPad and gestures on page 28 Best practices 1 2 More HP resources You have already used Setup Instructions to turn on the computer and locate this guide For product details how to information and more use this table Resource Setup Instructions Contents e Overview of computer setup and features Help and Support To access Help and Support select Start gt Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html e Abroad range of how to information and troubleshooting tips Worldwide support To get support in your language go to http Awelcome hp com country us en wwcontact us html
5. E NOTE For additional information about the power meter see Using the power meter on page 37 The computer takes the following actions for a critical battery level e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery Z CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool
6. If you do not need to create or change a user account password go to step 5 Click Save changes 36 Chapter6 Managing power Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan move the pointer over the Power Meter icon at the far right of the taskbar e To access Power Options or to change the power plan click the Power Meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The battery icon displays a message if the battery reaches a low or critical battery level Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance The following power plans are available e HP Recommended Automatically balances performance with energy conservation e Power Saver Saves power by reducing system performance and screen brightness e High Performance Favors performance but may use more energy You can also create your own power plan and customize it to suit your needs Use HP Power Manager select models only or Windows Control Panel to select a power plan or to create your own plan To start HP Power Manager select Start gt Control Panel gt Hardware and Sound gt HP Power Manager To access the Power Options in
7. Static free cloth wipes N CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on e Turn off the computer e Disconnect AC power e Disconnect all powered external devices Z CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe Ey NOTE When cleaning t
8. identifying 7 8 USB 3 0 ports identifying 4 6 7 9 24 using external AC power 40 using passwords 49 using the power meter 37 V vents identifying 7 8 15 video 26 W webcam 24 identifying 10 23 webcam light identifying 10 23 Windows Backup and Restore restoring files 60 Windows key identifying 14 Windows passwords 50 wireless button 17 wireless certification label 16 wireless controls button 17 operating system 17 wireless light 17 wireless network WLAN connecting 21 corporate WLAN connection 21 68 Index
9. that check carry on baggage use X rays instead of magnetism and do not damage drives e Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive e Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration e Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Using HP 3D DriveGuard select models only HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation 44 Chapter 7 Maintaining your computer E NOTE Because solid state drives SSDs lack moving parts they do not require HP 3D DriveGuard protection FY NOTE A hard drive in a primary hard drive bay or a secondary hard drive bay is protected by HP 3D DriveGuard A hard drive installed in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Identifying HP 3D DriveGuard status The hard drive light on the computer chang
10. 24 USMO AUC Hauan GA i i 25 Co nnecting speakers niseni eidi innia aiae EE e a AE a ARa 25 Connecting headphones and microphones cccecccecceeeceeceeeeeeeeeeeeeeeeeeeeeeeeeteeteeeeeees 25 Using Beats Audio select models only ssseeeesssseessssrrnessensnnnnennsnennnsaannnnnnnanatnannnaaannnnnnne 25 Accessing Beats Audio Control Panel uarnnrrrnnnnnnnvrrnnnnnnnvvrennnnrnrrrnnnenersnrrnnnenn 25 Enabling and Disabling Beats Audio cecceeceeeceeeeeeeeeeeeeeeeeeeeeeeteeenneas 25 Testing your audio features ccc eee ee cece rn nr narrer ann nnnnnnnnnnr tan nnn nn nn nn nn narr nnnnnnnnnnennnene 25 USING VIdEO uendrede aka gade 26 Connecting video devices by using an HDMI cable rrrannnnnnrnnnnnnnnnrnnnnnnnnrnnnnnnennnrnennrrnnnnn 26 Setting up HDMI audio ceceeeeceeceeeeecece eee eeeeeeeeeeetee eee aecaaaeaecaecaeeeeeeeeeeeeeees 27 5 N rgating ihe Str Get a 2 28 Using the TouchPad and gestures rrrnnnnannnvrrnnnnnnvrrnnnnnnnrrennnnrnnrrnnnnnennnrrrnnnesensrrrnnessersrrrnesesnnnnneneeenn 28 Tapping segner add 29 SCIolling nonan A andi 30 2 finger pinch ZOOM rannnrrrnnnnnonnnrrrnnnnennnrrnnnnrnennrnnennsnennrnnennrrennnrnneesseennnrnnessseennnrrneeeseennnnne 30 ZTINGer ECE a saaledes takten 31 FPROLALIN Gieacinaaactecceevinaacetauansynascanutuanawnnnaceaes cha pandccteseannaduedant staanacednnshagadandedyan ahandeeeesentanteaseans 32 Using the keyboard and MOUS
11. 46 cleaning your computer 46 components bottom 15 display 10 left side 7 right side 4 top 11 computer traveling 39 connecting to a WLAN 21 connector power 7 8 conservation power 38 corporate WLAN connection 21 critical battery level 39 critical security updates installing 52 D deleted files restoring 60 Disk Cleanup software 45 Disk Defragmenter software 45 E electrostatic discharge 65 esc key identifying 14 external AC power using 40 F fingerprint reader using 50 fingerprint reader identifying 13 fingerprints registering 51 firewall software 52 fn key identifying 14 33 fun things to do 1 G graphics AMD Dual Graphics 42 Hybrid Graphics 42 H hard drive HP 3D DriveGuard 44 hard drive light 4 5 HDMI configuring audio 27 HDMI port connecting 26 identifying 7 8 24 headphones and microphones connecting 25 Hibernation exiting 36 initiated during critical battery level 39 initiating 36 high definition devices connecting 26 hot keys description 33 using 33 HP 3D DriveGuard 44 HP and third party software updates installing 52 HP Connection Manager software 17 HP PC Hardware Diagnostics UEFI downloading 56 using 55 HP Recovery Manager 60 Hybrid Graphics 42 l input power 63 installing critical security updates 52 optional security cable lock 53 integrated numeric keypad identifying 14 34 internal display switch identifying 10 internal microphones identifying 10 23 I
12. as a keyboard mouse external drive printer scanner or USB hub Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE USB charging ports can also charge select models of cell phones and MP3 players even when the computer is off 10 HDMI port Hom Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device Using the webcam The computer has an integrated webcam that records video and captures photographs Some models may allow you to video conference and chat online using streaming video A To start the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam 5 24 Chapter 4 Enjoying entertainment features For details about using the webcam select Start gt Help and Support Using audio On your computer or on select models using an external optical drive you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports or the audio out jack on your computer or on a docking station
13. can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e HP Connection Manager software e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices depending on the model All the wireless devices on your computer are enabled at the factory Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Individual wireless devices can be controlled through HP Connection Manager Using HP Connection Manager select models only HP Connection Manager provides a central location for managing your wireless devices an interface for connecting to the Internet using HP Mobile Broadband and an interface for sending and receiving SMS text messages HP Connection Manager allows you to manage the following devices e Wireless local area network WLAN Wi Fi e Bluetooth Connecting to a wireless network 17 HP Connection Manager provides information and notifications on connection status power status subscriber identity module SIM details and SMS text messages Status information and notifications are provided in the notification area at the far right of the taskbar To open HP Connection Manager select Start gt All Programs gt HP Help and Support gt HP Connecti
14. down the key rr 19 Plays the previous track of an audio CD or the previous section of a DVD or a BD gt H f10 Begins pauses or resumes playback of an audio CD a DVD or a BD HP f11 Plays the next track of an audio CD or the next section of a DVD or a BD f12 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using the hot keys A hot key is a combination of the fn key and the esc key or on select models in combination with the b key or the spacebar To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Using the keyboard and mouse 33 Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations To type the rupee symbol on a keyboard that includes this key use the alt gr 4 key combination Region specific keyboards in India can use the cirl shift 4 keys for the rupee symbol To learn about ALT GR key combinations go to the Microsoft Office website http www office microsoft com and search for ALT GR Using the integrated numeric keypad The computer includes an integrated numeric keypad and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad For more details about the integrated numeric keypad see Keys on page 14 Component Description num lock key Contr
15. dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Running on battery power 39 Replacing a user replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information about connecting to AC power refer to the Sefup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided
16. eee eeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeenaaeeeeeneaaaes 58 Creating system restore points cece eee eeeeeeeeeeseeeeaaeeeeeeeeaaaeeeeeseeaaaeeeeeeeeenaeeeeeeseeeaas 58 What you need to KNOW rrrnnnnannvrrnnnnannvrrnnnnennvrnnnnennnrrnnnsernnrrnnnseensrrrnnesensrrrnnseennn 58 Creating a system restore point aaannnrrrnnnnnnonnnrrnnnnnnonnnrrrnnnnnnennnnrrnesnsrennnnrnnne 58 Backing up system and personal information rrsrrnnnrnnnnnvrrnnnnnnnnnvrrnnnnnnnnnrrrnnnrenrrrrreneneenn 58 Tips for a successful backup rrrrrrrrrnnrrnnnnnnn rn nrnnnnnnnnnnrennnrnnnrnnnn nn nnnnnnnnnennnn 59 What you need to Know eserita E 59 Creating a backup using Windows Backup and Restore 0 eeeeeees 59 Restore and recovery rrnnnnnannnrrnnnnaannnvrrnnnnannrrrnnnnennrrrnnnsennnrnnnnssensrnrnnnssensrrannesennsrnnnnssensrrrnesesnsnnreneeenn 60 Restoring to a previous system restore point mmarannnrrnnnnennrrrnnnnrnnrrrnnrrrnnnrrnnnrennnrrennsennnn 60 Restoring SpeemNeilBS main uisinmstninsisinddennabidsnilukdre ti aacbaacteabsaaedacseaseaaeageenecs 60 Restoring specific files using Windows Backup and Restore rrrrrrrnrnnnnnnnnnn 60 Recovering the original system using HP Recovery Manager eseese 60 What you Need to KNOW 2 tccedbesieceieedd lates ee esaedeteeediacehed E EAE E 60 Recovering using HP Recovery partition select models only 0000 61 Recovering using the recovery media oo
17. eeeeeeeeeeeeneeeeeeeeenaaeeeeeeeeeaeeeeeeeeaaes 61 Changing the computer boot order rarnnrrrnvnnrrnnrrrnnnnnennnrrnennrennnnnnne 61 JE ES EE EEE EN 63 INPUt DOWER vanskene eierandel aaa 63 Operating environment vminidusiiderbkaedramsmeblaubindethduksdedketedekdtelnedtena 63 12 Electrostatic Discharge cssccccsssscsssssesessecessseeesesseecessnsecessseessnseeeseaeeesesssesssseeeeseaueaesasesscseeeeessesessenenseses 65 INdex EEEE EEE pr EEE ETE TE EN ES ERE 66 xi xii 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment To get the most out of your computer read this chapter to learn about best practices after setup fun things to do with your computer and where to go to get more HP resources Best practices After you set up and register the computer we recommend the following steps to get the most out of your smart investment If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 17 Become familiar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 23 for information Update or purchase antivirus software Learn more at Using antivirus software on page 51 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 57 Fun things to do
18. is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place Backing up your software applications and information 53 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly To start Computer Se
19. on screen instructions Your changes take effect when the computer restarts Using the fingerprint reader select models only Integrated fingerprint readers are available on select computer models In order to use the fingerprint reader you must set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software For the location of the fingerprint reader on your computer see Getting to know your computer on page 3 50 Chapter 8 Securing your computer and information Using HP SimplePass select models only HP SimplePass provides an easy to use interface to help secure your computer and simplify the way you log on to your computer and password protected websites Use a registered fingerprint to e Log on to Windows e Access websites and other programs that require a logon e Setup a single sign on service that allows you to use a registered fingerprint to create credentials for any application that requires a user name and password e Setup protected accounts on the computer for multiple users For more information see the HP SimplePass software Help Registering fingerprints To register one or more fingerprints with HP SimplePass 1 Swipe a finger on the fingerprint sensor to launch HP SimplePass 2 When the HP SimplePass welcome screen is revealed click Get Started 3 HP SimplePass prompts you to swipe your right index finger over the sensor 4 Swipe your finger
20. optical drive or the flash drive Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 4 2 3 Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select Internal CD DVD ROM Drive from the boot options window Restore and recovery 61 To change the boot order for a recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 62 Chapter 10 Backing up restoring and recovering 11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 2 31A 45W 19 5 V dc 3 33 A 65W 19 5 V dc Q 4 62 A 90 W O 6 0 DC plug of external HP pow
21. page instructions to select your computer model Select Drivers amp Downloads and then follow the on screen instructions Each USB 3 0 port connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 7 Audio out headphone Audio in microphone jack 8 Memory card reader Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access the user guides select Start gt Help and Support gt User Guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out 9 USB 3 0 charging powered port sa Connects an optional USB device such
22. reads an optical disc or reads and writes to an optical disc 4 Chapter 2 Getting to know your computer Component 6 ai Security cable slot Description NOTE For disc compatibility information go to the Help and Support web page see More HP resources on page 2 Follow the web page instructions to select your computer model Select Drivers amp Downloads and then follow the on screen instructions Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Component 1 i Power light Description e On The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 3 Hard drive light Ko Audio out headphone Audio in microphone jack e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuard select models only on page 44 Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does
23. see Manually initiating and exiting Sleep on page 36 e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down Ey NOTE You can manually initiate Hibernation See Manually initiating and exiting Sleep on page 36 and Manually initiating and exiting Hibernation select models only on page 36 Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card E NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating Sleep and Hibernation 35 Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways Close the display From the Start icon click Control Panel and then click the Power Options icon On the left panel select Choose what the power button does and select how you want the computer to perform for both battery mode and while plugged in To exit Sleep Briefly press the power button If the display is closed open the display Press a key on the keyboard Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns t
24. uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To restore to a previous system restore point when the computer was running correctly 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specific files If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to restore your backup Ey NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manag
25. 20 2ccccescsescncecetecesseccectsseseeeeeetiteaeebeceeesasetcceesenseneneces 17 Using HP Connection Manager select models only ceeeceeeeteeeeeteees 17 Using operating system controls 0 0 0 eeeeceeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeaaeeeeeeeeenaaees 18 Sharing data and drives and accessing Software rrrrrrnnrrrnnnnnnnnvrnvrnnrnnnnnnrnnnrrnnnrrrrennnnnnr 18 Using a WLAN ivi ctcctuetesietectceastdntedaceness yancterdive R 18 Using an Internet service provider rrrrnnnrrrrnnnnnnonnnnrrrrnnnnnnnnnnnrnnrenenenrennnnrnnene 19 Setting up a WLAN s siuatedsssniniv renkbidesdrsnmsrike NE EEEN ANANTA E TEN 20 Configuring a wireless router necs cisini iinan aA aAA 20 Protecting your WLAN eene 20 Connecting toa WLAN a iccccasciciscecatecevacecadceeanteea srini ee 21 Using Bluetooth wireless devices select models only ccceeeeeceeeeeeeeeesneeeeseneaeess 21 Connecting to a wired network select models only eee eeeceeeeeeetneeeeeeeeeeeteeeeeeeeaaaeeeeeeeenaeeeeeeeenaees 21 Connecting to a local area network LAN annrrrnnnnonnnrrnnnnnennnrrrennnrennnrrrennrrennnrnennrrennnrnnen 21 vii 4 Enjoying entertainment features ccccccccccsssscceceessnneeeeecssseaeeceeecsscnseeeesessaseeeesesuenseeeesessaueeeeseeseaseesesensaes 23 Multimediatteaturesics scccacdctiascasave ste dhadecideacecededeasseeataagie ane am dedienicegbedd ig aaa a nissene a aaa aa aia 23 SING the Webcam uddannet
26. 3 times to finish the registration A green circle is revealed on the finger if it is registered successfully 5 To set up a Windows password select Set up Windows logon Repeat these steps for each additional user Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint 1 After you register your fingerprints restart Windows 2 Swipe any of your registered fingerprints to log on to Windows Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date Using Inte
27. B hub Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port Component Description NOTE USB charging ports can also charge select models of cell phones and MP3 players even when the computer is off 8 USB 3 0 port Connects an optional USB device such as a keyboard si mouse external drive printer scanner or USB hub 9 Memory card reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out Left side 9 Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs NOTE Depending on your computer model the number of antennas may vary 3 Internal microphones 2 Record sound 4 Webcam light On The webcam is in use 5 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video
28. E c cccccccceeeeeeeeeeeeeaaeaeceeeeeeeeeeeeeecaaaaaaeeeeeeeeeeeeeesececcsaaaeeeeeeeeeeeeeeees 32 Using the Keys wisecctcvcs tenededcncalanesudeczenaaancdadgaaasecedeagadansdededstadanned a A A GNR 32 USING theactiori KEYS huss sinuincsinisigan aaien aa aa aa E 32 Using the hot Keys c ccceccecceceeeeeeeeee eee eeceaeaaeeeeeeeeeeeeeesesecceccnaesaeeeeeeeeeeeeeeees 33 Using ALT GR key combinations 0 0 cccccccccccecceceeeeeeeeeeeeeeeeeeeeteeeteeteeeeeeeeeees 34 Using the integrated numeric keypad eeeeeeeeeccecaeceeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeeees 34 O Nonea PONO iaa i E A 35 Initiating Sleep and Hibernation 22226 siseceeve cocaceccees ees cenaceccecssuackcaeecessnudiedsceeetvannieedevevsiaandaeedevennicaeceeneaas 35 Manually initiating and exiting Sleep oe eee ee eeeee eee eeeeaeeeeeeeeaeeeeseeeaeeeeseeiatereseeeaees 36 Manually initiating and exiting Hibernation select models only s 36 Setting password protection on wakeup ccccccceeceeeeeeeeeeeeeeeceaaeeeeeeeeeeeeeeeeeeeeeeteteeeteees 36 Using the power Meer ccesvisecctee seidancaets vyadantecavananenads deve addenda aiavadaadee aravidacdeesie va diss ndngeniastdsstann 37 Selecting power PAM indacedsass ccdivcdsawnnetaandeseanncadedtanscedededvannacsaugabuned ddentennedccaeateadeniamdbans decadelenaaeacaesiens 37 Running on battery Power siisiccect0is acc ececctececdececnesedeh eeteis eager enasicdetee tate el ered dal d
29. IOS See Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI on page 54 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen After you have disabled the action key feature you can still perform each function by pressing the fn key in combination with the appropriate action key Icon Key 9 f1 Description Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key alle 13 Increases the screen brightness incrementally as long as you hold down the key a f4 Switches the screen image between display devices connected to the system For example if IDI a monitor is connected to the computer repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor ER f5 On select models turns the keyboard backlight feature off or on NOTE To conserve battery power turn off this feature f6 Mutes or restores speaker sound d f7 Decreases speaker volume incrementally as long as you hold down the key f8 Increases speaker volume incrementally as long as you hold
30. Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e If you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE Ifyou enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer or exit Hibernation e If you forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press 10 2 Use the arrow keys to select Security and then follow the
31. Y User Guide Copyright 2014 Hewlett Packard Development Company L P AMD is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of the Microsoft group of companies The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition July 2014 Document Part Number 787830 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To access the latest user guide go to http Awww hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions Software terms By installing copying downloading or otherwise usi
32. a at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network select models only Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer Connecting to a wired network select models only 21 2 Plug the other end o
33. al updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings select Start gt Control Panel gt System and Security gt Windows Update gt Change settings and then follow the on screen instructions Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 20 52 Chapter 8 Securing your computer and information Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 57 Using an optional security cable lock A security cable lock which
34. battery 3 upward and remove it from the computer 4 Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select Start gt HP Support Assistant gt Next gt Battery and performance gt Power and battery gt HP Battery Check HP Support Assistant provides the following tools and information about the battery e Battery test e Information about battery types specifications life cycles and capacity Conserving battery power Use the following tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Remove the battery from the computer when it is not being used or charged e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your computer initiate Sleep or Hibernation or shut down the computer 38 Chapter 6 Managing power Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power meter icon in the notification area displays a low or critical battery notification
35. by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions ZA WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The screen brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The screen brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 40 Chapter 6 Managing power 1 Shut down the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer e Ifthe power lights turn on the AC adapter is working properly e Ifthe power lights remain off check the connecti
36. drive c BIOS 2 When the diagnostic tool opens use the keyboard arrow keys to select the type of diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device Ey NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only There are two options to download HP PC Hardware Diagnostics to a USB device Option 1 HP PC Diagnostics homepage Provides access to the latest UEFI version 1 Goto http hp com go techcenter pcdiags 2 Click the UEFI Download link and then select Run Option 2 Support and Drivers page Provides downloads for a specific product for earlier and later versions 1 Goto http www hp com 2 Point to Support located at the top of the page and then click Download Drivers 3 In the text box enter the product name and then click Go or Click Find Now to let HP automatically detect your product 4 Select your computer model and then select your operating system In the Diagnostic section click HP UEFI Support Environment or Click Download and then select Run 56 Chapter 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI 10 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retr
37. dware and Sound gt Beats Audio Control Panel Enabling and Disabling Beats Audio A To enable or disable Beats Audio press the fn key in combination with the b key Testing your audio features To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button Using audio 25 To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone 3 Save the file to your desktop 4 Open a multimedia program and play the recording To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV iv IMPORTANT Be sure that the external device is connect
38. e East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 Select Start gt Control Panel 2 Select System and Security select System and then click Device Manager in the left column A list displays all the devices installed on your computer To find out information about system hardware components and the system BIOS version number press fn esc Locating software To find out what software is installed on your computer A Select Start gt Control Panel gt Programs and Features Finding your hardware and software information 3 Right side E NOTE Refer to the illustration in this section that most closely matches your computer Component Description 1 Power light e On The computer is on e Blinking The computer is
39. ed to the correct port on the computer using the correct cable Check the device manufacturer s instructions if you have questions Connecting video devices by using an HDMI cable 7 NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect a high definition TV or monitor to your computer 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI ae 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states Chapter 4 Enjoying entertainment features Computer only View the screen image on the computer only Duplicate View the screen image simultaneously on both the computer and external device Extend View the screen image extended across both the computer and external device External device only View the screen image on the external device only Each time you press f4 the display state changes Ey NOTE Adjust the screen resolution of the external device especially if you choose the Extend option Go to Start gt Control Panel gt Appearance and Personalization gt Adjust screen resolution for best results Setting up HDMI audio HDMI is the only video interface that supports high definition vide
40. eeee 52 Installing HP and third party software updates mrrrnnnnrrrnnnnnonnnrrnnnnrnrnnrrrnnnrrrennrrrrnnnerenenn 52 Securing your wireless Network usunn aeceevditaneleedints cessietaaeodevtianeoaeveetts 52 Backing up your software applications and information ccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeeees 53 Using an optional security cable lock rrnrannnrrrnnnnnnnnrrrnnnnnnnnrrrnnnnvennnrrrnnnerennnrrennnesennnrrrennssensrnnnnseenn 53 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI urnrrrnnnnvnnornrrnnnnnvvnernrnnnnnnvnrernvnnnrensennn 54 Starting Setup Utility BIOS zrnima ket tan dina kadre 54 Updating the BIOS 0 0 cee ti ten i i eee E EATEN IAR ee anne EINAT ALEEN EE IEE ee naaeeeeeeee 54 Determining the BIOS Version wesieeccccsseadenctnesscecaycs mesen dpa caceadeaenannsevdan de peaeseeuenindeeeeetelates 54 Downloading a BIOS update sieaa n A A E AARAA EEA RAE 55 Using HP PC Hardware Diagnostics UEFI rrrrnnnnonnrrnnnnonnnrrrnnnnnnnrrnnnrennrrrnnnnensrrnnnrennnrrnnseennrrrensenennn 55 Downloading HP PC Hardware Diagnostics UEFI to a USB device 56 10 Backo FOT G and PE ET arms Ge 7 Greatng DACKUPS sus seas n ee dte 57 Creating recovery media to recover the original System rrrrrnnnnrnnnnnnnnvrnnvnnvnnnrnnnnnrrnnnnn 57 What you need to KNOW rrrnnnnannrrrnnnnnnnvrrnnnnennvannnnennnrrnnnnernnrrnnnsernnrrrnnesensrrrnnseennn 57 Creating the recovery media oo
41. eeeenaaees 47 Traveling with or shipping your COMPUTED 0 2 eee eee eeeeeeeee eee eeee eee ee eeaaeee eee EA 47 8 Seen Dor computar SA MONNA ON vas sssristichinni RNR EE EE A EE 49 Using pass Worde usikrede dessa dende ei und sdiocuevancadasegevedanacedvenasanseees 49 Setting Windows passwords murrrrnnrrrnnrnrnnrrrennrnennrrnnnrnennrrnenrnennrnnensnennnrneeeseennnrnesssennnnnne 50 Setting Setup Utility BIOS passwords rrrrnnnnnonnnrrrnnnnnrnnnnrrrnnnnnennnrrnennnerrnnnrrnreeserennnnnnen 50 Using the fingerprint reader select models Only rrrrrnnnnnnnnvvrnnnnnnnnvvnnnnnnnnnnnnnnnnnnnnnnnnsnrennnnnnssssennnnse 50 Using HP SimplePass select models only mrvannvnvrnnnnnnnnvrnnnnnnnvvrnnnnnnnnnrnnnnvrnnnrnnessrennnnnn 51 Registering fingerprints ruurrrnnnrrrnnnnnonnnrrrennnnonnnnrrennnrnennnrrrennrnennnrnnesessnennnrnne 51 Using your registered fingerprint to log on to Windows s 51 Using Internet security software nvidia cde aandecebestathercdendauhlfeasdeasnndcsedeanciees 51 Using antivirus software 0 eect ceeeenee ee eeeee eee eeeeeeeaaeeeseceeaeeeeseeeaaeeeeeseeaaeeeeeeeeceeeeenenaaes 51 Using firewallSoftware i coop edsetet occas thet tresteg edda seede raden 52 Installing software updates 0 2 0 ceceeee cece ett eee erent eee eee ae ee eee naan ee eee deee sett aaeee eee naaeeeeeenaeeeeeee 52 Installing critical security updates 200 cette tere etne eee e eter ta anette sere eaaaeeeeeeeetaeeeee
42. eena EAEE EEE 37 Removing a User replaceable battery select models Only 20 00 00 eeeeeeeeeeeeeeeeeeeenteeeeeees 37 Finding battery Information 4 20200 g schiias deeded sees EE E E S 38 Conserving battery Power sii icciccencceds decade tantdecs tet centiees raara EENE E EE E 38 Identifying low battery levels jsccccssiececeeetenctereesvvadaedienvineaciverveadeadennadacennnauactet AR 39 viii Resolving a low battery level occ eeeeeenee eee eeeeeeaeeeeeseeeeaaeeeeeseseaaaaeeeeeseeeiaaeeeeeeeeeaees 39 Resolving a low battery level when external power is available 0 5 39 Resolving a low battery level when no power source is available 5 39 Resolving a low battery level when the computer cannot exit Hibernation 39 Storing a user replaceable battery 0 0 0 ccceeeeeneeeeeeeenneeeeeeeaaeeeeeeeaaaeeeeeeeaaeeeeeeenaeeeeeseeaaas 39 Disposing of a user replaceable battery rarrsrrrrnnnnnnnnvvnrrnnnnnnnnnnnrnnnnnrnrrnnnrnnnennrrennnrnnen 39 Replacing a user replaceable battery 0 0 eceeeeceeeeeeeceeeeeeeeeenaeeeeeeeeaaeeeeeeeeenaaeeeeeeeenaaaes 40 Running on external AC Power 3 c2cccsscsdieed cre digateves iiidebenes civilian ened ie inar EEEa AAEE EAEE 40 Troubleshooting power problems ccccceceeeceeeeeeeeeee eee ceeeceeeeeaaeaaanaaeeaaeeaaeeaeeeeeeeeeeeeeees 40 EP C001S6nSe una nen 41 Shutting down the computer scssccecesisaececeessuaceceessssecdceuasauececesstceiecesva
43. el affixed to the bottom of the computer located in the battery bay or under the service door e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer jr Seriol XO0000X MN Seriol 20000000 BMU real i ET Prodat KO000ENNK seve 20000000 Mmm AA Warranty yl yy f 20006 Model X000000 ee PE Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select models only e Microsoft Certificate of Authenticity label select models only prior to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms preinstalled with Windows 8 or Windows 8 1 do not have the physical label but have a Digital Product Key electronically installed e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 16 Chapter 2 Getting to know your computer 3 Con
44. emonstrations of TouchPad gestures Select Start gt Control Panel gt Hardware and Sound gt Synaptics ClickPad v1 0 29 TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse Ey NOTE TouchPad gestures are not supported in all programs 28 Chapter 5 Navigating the screen Tapping To make an on screen selection use the tap function on the TouchPad e Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it Using the TouchPad and gestures 29 Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right 2 finger pinch zoom Pinching allows you to zoom in or out on images or text e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers Ag 30 Chapter5 Navigating the screen 2 finger click 2 finger click allows you to make menu selections for an object on the screen E NOTE Using 2 finger click is the same action as using right click with the mouse e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object Using the TouchPad and gestures 31 Rotating Rotating allo
45. er HP Recovery Manager software allows you to repair or recover the computer to its original factory state What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer e A system recovery should be used as a final attempt to correct computer issues If you have not already tried restore points see Restoring to a previous system restore point on page 60 and partial restores see Restoring specific files on page 60 try them before using HP Recovery Manager to recover your system e A system recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail 60 Chapter 10 Backing up restoring and recovering If the recovery media do not work you can obtain recovery discs for your system from the HP website The Minimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a
46. er supply EY NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms E NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Input power 63 Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 64 Chapter 11 Specifications 12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded and then remove the cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as
47. erprint reader Component Description 1 Power button e When the computer is off press the button to turn on the computer C e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings Select Start gt Control Panel gt System and Security gt Power Options 2 Speakers 2 Produce sound 3 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon Top 13 Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key the or the esc key 3 Windows logo key Displays the Windows Start Menu 4 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the keyboard backlight feature off or on 5 num lock key Controls the function of the integrated numeric keypad Pres
48. es color to show that the drive in a primary hard drive bay and or the drive in a secondary hard drive bay select models only is parked To determine whether a drive is currently protected or whether it is parked view the icon on the Windows desktop in the notification area at the far right of the taskbar Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently FY NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Follow the on screen instructions For additional information access the Disk De
49. estore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know e If you restore to a restore point and then change your mind you can undo the restoration e You should create system restore points o Before you add or change software or hardware Periodically whenever the computer is running normally e System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 60 Backing up system and personal information 58 Your computer stores information that is important to you such as files emails and photos and you will want to keep that inf
50. f the network cable into a network wall jack 2 or router FY NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer ji E o 22 Chapter3 Connecting to a network 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Multimedia features Here are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video For information on using the webcam select Start gt All Programs gt Communication and Chat gt Cyberlink YouCam 5 4 Speakers 2 Produce sound 5 Optical drive Depending on your computer model reads an optical disc or reads and writes to an optical disc Multimedia features 23 Component 6 USB 3 0 ports 2 Description NOTE For disc compatibility information go to the Help and Support web page see More HP resources on page 2 Follow the web
51. facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out amp OE Component 1 2 Power connector AC adapter light Description Connects an AC adapter e Amber The battery is charging e White The AC adapter is connected and the battery is charged e Off The computer is using battery power 3 z f m Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 4 h r RJ 45 network jack status lights Connects a network cable e White The network is connected e Amber Activity is occurring on the network 5 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 Hom HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 7 USB 3 0 charging powered port 8 Chapter 2 Getting to know your computer Connects an optional USB device such as a keyboard mouse external drive printer scanner or US
52. fragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is Updating programs and drivers 45 always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration for example disposable wipes which come in a variety of brands e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e
53. gulatory label 16 wireless certification labels 16 restore points 58 restoring the original system creating recovery media 57 RJ 45 network jack identifying 7 8 RJ 45 network status lights identifying 7 8 rotating TouchPad gesture 32 S scrolling TouchPad gesture 30 security cable lock installing 53 security cable slot identifying 5 8 security wireless 20 serial number 16 serial number computer 16 service labels locating 16 setting password protection on wakeup 36 setup of WLAN 20 Setup Utility BIOS passwords 50 shipping the computer 47 shutdown 41 Sleep exiting 36 initiating 36 slots memory card reader 7 9 24 security cable 5 8 software Disk Cleanup 45 Disk Defragmenter 45 HP Connection Manager 17 software updates installing 52 speakers identifying 13 23 storing a battery 39 subwoofer identifying 15 supported discs 57 Index 67 system recovery 60 equipment needed 20 system restore points 58 functional range 21 creating 58 public WLAN connection 21 security 20 T using 18 temperature 39 wireless network securing 52 testing an AC adapter 40 WLAN antennas identifying 10 testing audio features 25 WLAN device 16 18 TouchPad WLAN label 16 buttons 11 TouchPad gestures 2 finger pinch zoom 30 rotating 32 scrolling 30 TouchPad zone identifying 11 traveling with the computer 16 39 47 turning off the computer 41 U unresponsive system 41 USB 3 0 charging powered port
54. he cover of the computer use a circular motion to aid in removing dirt and debris 46 Chapter 7 Maintaining your computer Cleaning the TouchPad keyboard or mouse WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Z CAUTION To prevent damage to internal components do not allow liquids to drip between the keys To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer o Turn off and then disconnect all external devices Remove any media from the drive before removing the drive from a drive bay Z CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage t
55. ieve it if ever needed Creating backups 1 Use HP Recovery Manager to create recovery media immediately after you set up the working computer 2 As you add hardware and software programs create system restore points 3 As you add photos video music and other personal files create a backup of your system and personal information Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash drive using HP Recovery Manager You will need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know e Only one set of recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software e f your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create reco
56. in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power Hard drive light e Blinking white The hard drive is being accessed 2 Ko e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuard select models only on page 44 3 Audio out headphone Audio in Connects optional powered stereo speakers headphones G microphone jack earbuds a headset or a television audio cable Also _ connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access the user guides select Start gt Help and Support gt User Guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 4 USB 3 0 port Connects an optional USB device such as a keyboard SS mouse external drive printer scanner or USB hub 5 Optical drive Depending on your computer model
57. isconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command FY NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start gt Shut down HP CoolSense 41 If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctrl alt delete and then click the Shut down icon on the display e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power e On models with a user replaceable battery remove the battery Hybrid Graphics and AMD Dual Graphics select models only Select computers are equipped with either the Hybrid Graphics feature or the AMD Dual Graphics feature Ey NOTE To determine whether Hybrid Graphics or AMD Dual Graphics is installed on your computer see your notebook graphics processor configuration and software Help Both Hybrid Graphics and AMD Dual Graphics offer two modes for processing graphics e High Performance mode Applications assigned to this mode run on the higher performance graphics processing unit GPU for optimal performance e Power Saving mode Applications assigned to this mode ru
58. n on the lower performance GPU to conserve battery power Using Hybrid Graphics select models only The Hybrid Graphics feature allows an application to run in either High Performance mode or Power Saving mode based on the application s graphics processing demands Typically 3D and gaming applications run on the higher performance GPU and applications with lightweight graphics processing demands run on the lower performance GPU You can change the mode an application uses High Performance or Power Saving through the Hybrid Graphics control panel Ey NOTE Due to hardware limitations some applications can be run in only one of the two modes For more information see your Hybrid Graphics software Help 42 Chapter6 Managing power Using AMD Dual Graphics select models only The AMD Dual Graphics feature allows the AMD accelerated processing unit APU and the discrete AMD graphics card to work together When AMD Dual Graphics is enabled graphics performance improves over the performance available using only one of the graphics devices This improvement applies to DirectX versions 10 or 11 DX10 and DX11 applications operating in full screen mode In windowed mode or when running non DX10 11 applications the system operates in a manner similar to Hybrid Graphics For more information see the AMD Dual Graphics software Help Hybrid Graphics and AMD Dual Graphics select models only 43 7 Maintaining your computer I
59. necting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology the Internet and networking see the information and website links provided in Help and Support Select Start gt Help and Support Using the wireless controls You
60. ng any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a full refund subject to the refund policy of your seller For any further information or to request a full refund of the price of the computer please contact your seller Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Processor configuration setting select models only N WARNING Select computer models are configured with an Intel Bay Trail M processor and a Windows operating system Do not change the processor configuration setting in msconfig exe from 4 or 2 p
61. not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access the user guides select Start gt Help and Support gt User Guides NOTE When a device is connected to the jack the computer speakers are disabled Right side 5 6 Component Description NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 4 USB 3 0 port 55 Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 5 Optical drive Depending on your computer model reads an optical disc or reads and writes to an optical disc NOTE For disc compatibility information go to the Help and Support web page see More HP resources on page 2 Follow the web page instructions to select your computer model Select Drivers amp Downloads and then follow the on screen instructions Chapter 2 Getting to know your computer Left side BY NOTE Refer to the illustration in this section that most closely matches your computer os 6006 Component 1 l Power connector Description Connects an AC adapter 2 f AC adapter light e Amber The battery is charging e White The AC adapter is c
62. nternet connection setup 20 Internet security software using 51 J jacks audio out headphone audio in microphone 4 5 24 network 7 8 RJ 45 network 7 8 K keyboard backlight action key identifying 33 keyboard hot keys identifying 33 keys action 14 esc 14 fn 14 Windows 14 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch battery release 15 lights AC adapter 7 8 caps lock 12 hard drive 4 5 mute 12 power 4 5 12 RJ 45 network status 7 8 M maintenance Disk Cleanup 45 Disk Defragmenter 45 memory card reader identifying 7 9 24 memory card identifying 7 9 mouse external setting preferences 28 mute light identifying 12 N network jack identifying 7 8 num lock key identifying 34 O operating environment 63 optical drive identifying 4 6 23 original system recovery 60 P passwords Setup Utility BIOS 50 Windows 50 ports charging powered 24 HDMI 7 8 24 26 USB 3 0 4 6 7 9 24 USB 3 0 powered charging 7 8 power battery 37 conserving 38 power button identifying 13 power connector identifying 7 8 power lights identifying 4 5 12 power meter 37 product name and number computer 16 public WLAN connection 21 R recovering from the recovery discs 61 recovering the original system 60 recovery 60 HP Recovery Manager 60 recovery discs 57 recovery media 57 recovery system 60 regulatory information re
63. o a drive or loss of information Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage Z CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Traveling with or
64. o and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 2 3 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback devices On the Playback tab click Digital Output Device HDMI Click Set Default and then click OK To return the audio stream to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices On the Playback tab click Speakers Click Set Default and then click OK Using video 27 5 Navigating the screen You can navigate the computer screen in the following ways e Touch gestures e Keyboard and mouse Touch gestures can be used on your computer s TouchPad or on a touch screen select models only Y NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Some computer models may also have an integrated numeric keypad Using the TouchPad and gestures The TouchPad allows you to navigate the computer screen and control the pointer by using simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options You can also view d
65. o the screen Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 2 3 4 5 From the Start icon click Control Panel and then select Power options In the left pane click Choose what the power button does Click Change Settings that are currently unavailable In the When I press the power button area select Hibernate Click Save changes When the computer exits Hibernation the power lights turn on and your work returns to the screen E NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 4 From the Start icon click Control Panel and then select Power options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended 4 NOTE If you need to create a user account password or change your current user account 5 password click Create or change your user account password and then follow the on screen instructions
66. ols the function of the integrated numeric keypad Press the key to alternate between the standard numeric function found on an external keypad this function is turned on at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key 34 Chapter5 Navigating the screen 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Initiating Sleep and Hibernation Windows has two power saving states Sleep and Hibernation e Sleep tThe Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information
67. on Manager For more details about using HP Connection Manager see the HP Connection Manager software Help Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information select Start gt Help and Support Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other 7 NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share on the same network From the computer you are sharing select Start gt Computer Right click what you want to share and click Properties Select the Sharing tab and then select Advanced Sharing Select the Share this folder check box Type a name in the Share name text box Click Apply and then click OK NDS SS oS To view the shared drive A Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router
68. on from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e Ifthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information about obtaining a replacement AC power adapter HP CoolSense HP CoolSense gt detects when the computer is not on a horizontal surface and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt HP CoolSense 2 Select On or Off Shutting down the computer Z CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and d
69. onnected and the battery is charged e Off The computer is using battery power 3 RJ 45 network jack status lights Connects a network cable e White The network is connected e Amber Activity is occurring on the network 4 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 HAT HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 6 USB 3 0 charging powered port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE USB charging ports can also charge select models of cell phones and MP3 players even when the computer is off 7 USB 3 0 port SS Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 8 Memory card reader Reads optional memory cards that store manage share or access information To insert a card Left side 7 Component Description Hold the card label side up with connectors
70. or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software Chapter 3 Connecting to a network To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Connecting to a wireless network 19 Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet se
71. ork so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information see Help and Support 20 Chapter 3 Connecting to a network Connecting to a WLAN To connect to the WLAN follow these steps 1 2 3 4 Be sure that the WLAN device is on Click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection Ey NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification are
72. ormation even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backup is As you add new software and data files you should create backups on a regular basis Chapter 10 Backing up restoring and recovering Tips for a successful backup Number backup discs before inserting them into the optical drive Store personal files in the Documents Music Pictures and Videos libraries and back up these folders periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 4 Display the screen you want to save Copy the screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc Open a word processing document or graphics editing program and then select Edit gt Paste The screen image is added to the document Save and print the document What you need to know You can back up your information to an optional external hard drive a flash drive a network drive or discs Connect the computer to AC power during backups Allow enough time for the backup Depending on files sizes it may take more than an hour Verify the amount of free space on your backup storage device before you back up You should back up Before adding or changing sof
73. possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container 65 Index Symbols Numerics 2 finger pinch zoom TouchPad gesture 30 A AC adapter 7 8 AC adapter testing 40 action keys backlight keyboard 33 decrease screen brightness 33 Help and Support 33 identifying 14 increase screen brightness 33 next track or section 33 play pause resume 33 previous track or section 33 switch screen image 33 volume down 33 volume mute 33 volume up 33 wireless 33 airplane mode 33 airport security devices 44 AMD Dual Graphics 42 antivirus software using 51 audio features testing 25 audio out headphone audio in microphone jack 4 5 24 B backing up software and information 53 backups 57 battery conserving power 38 disposing 39 replacing 40 storing 39 battery cover identifying 15 battery information finding 38 battery lock identifying 15 battery power 37 battery release latch 15 battery temperature 39 66 Index Beats Audio 25 Beats Audio Control Panel 25 Beats Audio hot key 25 best practices 1 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 17 21 Bluetooth label 16 boot order changing 61 bottom 16 buttons left TouchPad 11 power 13 right TouchPad 11 C caps lock light identifying 12 caring for your computer
74. recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select Manage gt Disk Management If the recovery partition is present a Recovery drive is listed in the window E NOTE Recovery discs have been included if your computer did not ship with a recovery partition 1 2 3 Access HP Recovery Manager in either of the following ways e Select Start and type recovery in the search field Select Recovery Manager from the list e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen Click System Recovery in the HP Recovery Manager window Follow the on screen instructions Recovering using the recovery media 1 2 4 5 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 61 Press f9 at system bootup Select the
75. rnet security software 51 An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e __Host based firewalls Software that protects only the computer it is installed on e Network based firewalls lnstalled between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 45 Installing critical security updates Z CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critic
76. rocessors to 1 processor If you do so your computer will not restart You will have to perform a factory reset to restore the original settings vi Processor configuration setting select models only Table of contents TN 1 Best Practices Lu huusakluskenered late hent desladdnilgiesnidsuiehanshdik 1 Funthings TO AO uunsdavaen uka A S 1 M re HP 16S0Uure s L Lunidaraeadee fen cee ated coche teen ee nner nee eee as 2 2 Geline KOM your COmMPULO LoL 3 Finding your hardware and software information ccccceceeeeeeeeeeeeeeeeeeeeeeeseceeeeaeeeeeeeeeeaaeeeeeeeeeneaeeees 3 Locating hardware svakere a Sees ideaenecsevenuea acids suauaa deus evnetadaenced N 3 Locating Software ar yadddedasksdaus bvevebicrgeviweidedeacvasandtgeneneeasadncee nee dei 3 EEE E ES 4 Lett SIAC ice a T T E RN 7 Display errre a EE 10 Top 11 TOUShP d nuanppssre ee been 11 Lights EM NE Se Se ee 12 Buttons speakers and fingerprint reader cceccccceceecceeee cece eee rann nnnnnnnnnnennnrrnnnnnn annen 13 Keys uensartet 14 BOHOM sscdccevestndadacedevsbeceacedisnenetyit svanadedy R ban adamrvdsadradvidnn 15 LADES 16 3 Conmecting 10 a MIWOK EEE see 17 Connecting to a wireless network ccccccccceseccceeeeeeecceeeeeeeececenenseeceeeeseseceeeeeesneseeeeeseeeeeeeeeneeeeeneennnaees 17 Using the wireless controls s sccdcis5 sa aneddebsaseascocyanssadecvesavangtdevdlansesdocvmeshyeaucndeazadgsaeeeeazesesaeyes 17 Using the Wireless DUHOM
77. ructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example f ename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI Using HP PC Hardware Diagnostics UEFI 55 1 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the diagnostic tools in the following order a Connected USB drive EY NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 56 b Hard
78. rvice purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 7 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP E NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the netw
79. s the key to alternate between the standard numeric function found on an external keypad this function is turned on at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 6 Integrated numeric keypad When num lock is turned on it can be used like an external numeric keypad 14 Chapter 2 Getting to know your computer Bottom NOTE Your computer may look slightly different from the illustration in this section MG J a PT e C i LI _ Component Description 1 a Battery lock Locks the battery in the battery bay 2 Battery bay Holds the battery 3 Battery release latch Releases the battery 4 Vents 6 Enable airflow to cool internal components NOTE The number of vents vary by NOTE The computer fan starts up automatically to cool computer model internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 HP Triple Bass Reflex Subwoofer Provides superior bass sound Bottom 15 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer iy IMPORTANT All labels described in this section will be located in one of 3 places depending on your computer mod
80. shipping your computer 47 Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 48 Chapter 7 Maintaining your computer Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code iy IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Unauthorized use of the computer Security feature e Power on password e Fingerprint reader Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and other system identification information Administrator password Ongoing or future threats to the computer Software updates Unauthorized acce
81. ss to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Using passwords 49 Setting Windows passwords Password Function User password Protects access to a
82. t is important to perform regular maintenance to keep your computer in optimal condition by using tools like Disk Defragmenter and Disk Cleanup This chapter also includes ways to update programs and drivers steps to clean the computer and tips for traveling with or shipping the computer Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup Handling drives Observe these precautions when handling drives e Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system e Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive e Do not touch the connector pins on a removable drive or on the computer e Donot use excessive force when inserting a drive into a drive bay e When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media e Ifa drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE e Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices
83. tall a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update E NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no inst
84. the Control Panel select Start gt Control Panel gt System and Security gt Power Options and then select a power plan from the list Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a User replaceable battery select models only WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Z CAUTION Removing a battery that is the sole power source for the computer can cause loss of information So before removing the battery save your work and initiate Hibernation or shut down the computer through Windows To remove the battery Using the power meter 37 1 Turn the computer upside down on a flat surface 2 Slide the battery lock 1 to unlock the battery and then slide the battery release latch 2 to release the battery ef NOTE The battery release latch automatically returns to its original position 3 Pivot the
85. tup follow these steps 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc 2 Press f10 to enter Computer Setup Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System B OS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main and then make note of your current BIOS version To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter 54 Chapter9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or ins
86. tware or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program o After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up a 2 Select Start gt Control Panel gt System and Security gt Backup and Restore Follow the on screen instructions to schedule and create a backup y NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Creating backups 59 To restore see Restoring specific files using Windows Backup and Restore on page 60 Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If
87. ucseccedsueecceevsnaaciecesauaniccesneseleee 41 Hybrid Graphics and AMD Dual Graphics select models only cccceseseeeeeeeencteeeeeeeentaeeeeeeeeaaes 42 Using Hybrid Graphics select models Only ccceceeeeeeeeeeeeeeeeneeeeeeeeeeaaeeeeeeeenaeeeeeeeeenaaes 42 Using AMD Dual Graphics select models only ecceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeenaeeeeeeeenaaees 43 re Gillan ee ges IG REE EEE ER EN RE 44 Improving performance vuinumamsimshmuneekaneehemgiinadnnsidesstnarddideniadeadrimepisdisdreepdader 44 Handling dive S sandusaadetn sardn ds E dedisert 44 Using HP 3D DriveGuard select models Only rrrrrrnnnnnnnvvrnnnnnnnnvrnnnnnrnnvrnnnnrrnnnrnneerrennnnnne 44 Identifying HP 3D DriveGuard status rrrrrnnnnnonnnnrrrnnnnnnnnnnnrrrnnnnnnrrnnnrrrnnnnnsernnn 45 Using Disk Defragmenter sorana 45 Using Disk Cleanup c cc ccceeeceee cere eeeeeeee eee eeeeeaeeeeeeeeeeaaeeeeeeeeenaeeeeeeeeeeaaeeeeeseenaaeeeeeseeeaaes 45 Updating programs and ANVvers saus sess geudesessetseedsauadetaevehee ektemake 45 Cleaning Your Computer 2 ssandkeinbddennddan AAA 46 Cleaning procedures uurrnnnrrnnnnrnnnrrennnrnnnrrnnnnennnrrennrennrrnensnennrnnessennnrnenessennrnnessennnrnesesennrnnee 46 Cleaning the display All in Ones or Notebooks rrrrarrrrvorrrnrrrrrnnnnnnnrnnnnnnnn 46 Cleaning the SId s or COVEN sssini like aana REANA a 46 Cleaning the TouchPad keyboard Of MOUSE cecceeeeeeeeeeeeeeeeeeeteeeee
88. very discs or you can obtain recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e Store the recovery media in a safe location separate from the computer e f necessary you can exit the program before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process Creating backups 57 Creating the recovery media 1 Select Start and type recovery in the search field Select Recovery Manager from the list Allow the action to continue if prompted 2 Click Recovery Media Creation 3 Follow the on screen instructions to continue To recover see Recovering the original system using HP Recovery Manager on page 60 Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system r
89. ws you to rotate items such as photos To rotate anchor your left forefinger in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock Ey NOTE Rotate is intended for specific applications where you can manipulate an object or image Rotate may not be functional for all applications Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions 7 NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys You can quickly access information or perform functions by using certain keys and key combinations Using the action keys An action key performs an assigned function The icon on each of the function keys illustrates the assigned function for that key To use an action key function press and hold the key CAUTION Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly 32 Chapter 5 Navigating the screen The action key feature is enabled at the factory You can disable this feature in Setup Utility B

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