3g-microcell-user
Contents
1. Wi Fi Router if you have one c 3GMicroCell Dothis last connectoneendofthe AC Power Adapter to the port labeled Power on the 3G MicroCell and connect the other end to an AC outlet Advance to page 12 Option B High Speed Internet with Modem Attached to Computer AT amp T 3G MicroCell Do NOT unplug TT This end is attached O Port Q to your computer PRET y Ky Ethernet Cable Included amp Power Connect AC power adapter last Note If you normally use a USB cable to connect to your modem and computer refer to Connect Your Devices with USB Cables on page 8 for cabling alternatives EN Remove the sticker that covers the rear panel of your 3G MicroCell D To ensure success it is important to complete the steps below in order 1 Disconnect your current Ethernet cable from the modem and reconnect it to the black port labeled Computer on the 3G MicroCell 2 Takethe yellow Ethernet cable that came with the 3G MicroCell and connect one end to the yellow port labeled Ethernet on the 3G MicroCell and the other end to the Ethernet port on your modem 3 First turn off power to your current internet equipment Wait 1 minute then turn on power to your Internet equipment in the following order a Modem b 3G MicroCell Dothis last connect one end ofthe AC Power Adapter to the port labeled Power on the 3G MicroCell and connect the other end to an AC2. 1 2 16 3G MicroCell Setup I ve completed online registration and connected my 3G MicroCell according to the instructions and waited 90 minutes but my 3G status indicator is still flashing and don t have 3G service What should do Power cycle your 3G MicroCell Unplug the power adapter from the wall outlet wait 10 seconds then plug it back in Wait 30 minutes for 3G indicator to go solid green What is the purpose of the GPS status indicator on the 3G MicroCell Your 3G MicroCell has a built in Global Positioning System GPS feature that helps deliver E911 functionality Frequently Asked Questions FAQs continued 14 Where is the best place to setup my 3G MicroCell to get a GPS signal Ideally your 3G MicroCell should be installed in a room within 3 feet of a window and not in a basement or closet You will improve the chances for receiving a GPS signal when you install your 3G MicroCell a above basement level b next to a window with a clear unobstructed view of the sky and ideally the window does not contain tinting film or heavy insulation c when the sky is clear You may want to delay MicroCell installation if the sky is cloudy or it is raining Ty It is also important to install your 3G MicroCell at least one foot away from other wireless broadcasting devices i e Wi Fi as they may cause interference 1 5 What should do if my 3G phone isn t showing the 3G MicroCell or M Cell logo I ve completed o
3. and Internet service interruptions can occur that disrupt the operation of the 3G MicroCell We have provided the following remedial troubleshooting steps so you can find the source of the problem and eliminate it if possible Hardware Problems Status Indicator The Power status indicator is red Power The Ethernet status indicator is off Ethernet The Ethernet status indicator is flashing The Computer status indicator is off ax D Computer The Computer status indicator is flashing green The GPS status indicator is off The GPS status indicator is still flashing green after 60 minutes ardware fault on the 3G MicroCell has occurred If the Power status remains red your device may need replacement Return the device to place of purchase There is no physical connection to the 3G MicroCell Ethernet port Confirm that your configuration is correct and that all cables are firmly attached Cables are connected but no Internet access Steady flashing for less than 3 minutes is normal If flashing continues for more than 3 minutes this indicates that there could be an error in your cable configuration Confirm configuration and recycle power Off On on all devices according to the sequence specified for your configuration option See Step 2 Configuration and Powering Up on page 8 Normal for those with Option A configuration no Ethernet connection to the Comput
4. at least 1 5 Mbps and upstream speeds of at least 256 Kbps are recommended for best performance There are no restrictions on broadband service providers 2 3GMicroCell Usage and Productivity 2 1 My 3G status indicator on the MicroCell used to be solid green but now it s flashing and my 3G service isn t working any more What should do Power cycling the 3G MicroCell can usually resolve minor connectivity issues Unplug the 3G MicroCell s power adapter from the wall outlet wait 10 seconds and plug it back into the wall outlet 2 2 The AT amp T MicroCell or AT amp T M Cell logo isn t showing up on my 3G handset screen even when hold it right next to the 3G MicroCell The status indicators on the MicroCell look fine How do get the logo back and get my 3G service working again Power cycling your 3G mobile handset can usually resolve minor connectivity issues Turn your 3G handset fully off and then turn it back on Follow the manufacturer s instructions for power cycling each 3G device on your Approved User List 23 Ihave a busy life with lots of Internet uploads and downloads is there a way to optimize my service for voice quality For those with high Internet traffic and uploads Priority Mode configuration is an option To learn more about setting up this configuration refer to Option C on page 11 24 Can move my 3G MicroCell to a different street or apartment address If you move your 3G MicroCell you M
5. don t see AT amp T MicroCell on my 3G handset Confirm that the phone number for your 3G handset is on the Approved User list for your 3G MicroCell If it is try recycling power Off On on your 3G handset If you still can t get service contact TruVista Customer Support at 1 800 768 1212 1 10 I turned on my 3G MicroCell and the GPS and 3G status indicators did not light up is that OK At power up it is expected that the GPS status indicator will be off at first for several minutes It is also not uncommon for the GPS and 3G status indicators to flash green repeatedly while the 3G MicroCell is in the process of activation 1 11 Why did my 3G MicroCell restart itself during activation Your 3G MicroCell was designed to automatically confirm that it has the latest software version each time you power up If necessary the 3G MicroCell will then automatically download the latest software When this occurs your 3G MicroCell will reset itself causing the front panel status indicators to turn off and on again and flash during the activation process This can add up to an additional 15 minutes to the activation process but will ensure that your 3G MicroCell will have the necessary information for optimal performance 17 Frequently Asked Questions FAQs continued 1 12 What kind of Internet service do need You need high speed Internet service over DSL or Cable satellite Internet service will not work Downstream speeds of
6. option requires a second Ethernet cable which is not included in your AT amp T 3G MicroCell box Alternative B Obtain USB to RJ45 adapters not shown and install one with the yellow Ethernet cable and the other with your USB cable and then select from Option A B or C as described above e Place your MicroCell within 3 feet of a window if possible TI p e Make sure your MicroCell is at least 1 foot away from your gateway or modem and Wi Fi router e Refer to FAQ 1 3 on page 16 for additional details on product placement Option A High Speed Internet with Gateway or Modem and Wi Fi Router AT amp T 3G MicroCell Gateway or Wi Fi Router Ethernet Cable Included Open Ports lt q Power Connect AC power adapter last Note Since you have a gateway or Wi Fi router you will NOT need to plug anything into the black port labeled Computer on the 3G MicroCell EM Remove the sticker that covers the rear panel of your 3G MicroCell EM To ensure success it is important to complete the steps below in order 1 Takethe yellow Ethernet cable that came with the 3G MicroCell and connect one end to the yellow port labeled Ethernet on the 3G MicroCell 2 Connect the other end of the yellow Ethernet cable toanyopen Ethernet port on your gateway or Wi Fi router 3 First turn off power to your current internet equipment Wait 1 minute then turn on power to your Internet equipment in the following order a Gateway or Modem b
7. or when unused for long periods of time WARNING EXPOSE THIS UNIT TO RAIN OR MOISTURE 20080814 _Installer800 Power Source Warning A label on this product indicates the correct power source for this product Operate this product only from an electrical outlet with the voltage and frequency indicated onthe product label Ifyou are uncertain of the type of power supply to yourhome or business consult your service provider or your local power company The AC inlet on the unit must remain accessible and operable at all times Ground the Product AN wane Avoid electric shock and fire hazard If this product connects to cable wiring be sure the cable system is grounded earthed Grounding provides some protection against voltage surges and built up static charges Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet disconnect the signal inputs Verify the Power Source from the On Off Power Light Whentheon offpowerlightisnotilluminated the apparatus may still be connected to the power source The light may go out when the apparatus is turned off regardless of whether it is still plugged into an AC power source Eliminate AC Mains Overloads Avoid electric shock and fire hazard Do not overload AC mains outlets extension cords or integral convenience receptacles For products that require battery power or other power sources to operate them refer to the operating instruction
8. outlet Advance to page 12 10 Option C Priority Mode Configuration AT amp T 3G MicroCell Open Port Ethernet Cable Included ann Piati om a Wi Fi Router Modem EM Remove the sticker that covers the rear panel of your 3G MicroCell m To ensure success it is important to complete the steps below in order This setup prioritizes 3G MicroCell connections over computer connections 1 Connectoneendofan Ethernet cable to your Internet port on your Wi Fi router and the other end of the cable to the port labeled Computer on your 3G MicroCell 2 Takethe yellow Ethernet cable that came with your 3G MicroCell and connect one end to the yellow port labeled Ethernet on the 3G MicroCell and the other end to the Ethernet port on your modem 3 First turn off power to your current internet equipment Wait one minute then turn on power to your Internet equipment in the following order a Modem b 3G MicroCell Connect one end of the AC Power Adapter tothe connector labeled Power on the 3G MicroCell and connect the other end to an available AC outlet c Wi Fi Router Advance to page 12 11 Step 3 3G Status Confirmation 1 Make surethe Power and Ethernet status indicators are solid green If you chose Option B the Computer status indicator willbe solid green or flashing green during data transfer Wait 90 minutes You have completed your part Relax and give your 3G MicroCell time
9. to complete system configuration and 3G service activation Do not turn off power or disconnect Note The GPS and 3G status indicators will start flashing green within 10 minutes 2 After 90 minutes look at your 3G MicroCell front panel status indicators If the Power or Ethernet status indicators are not solid green see the Troubleshooting section on page 14 for more information 3G Status Confirmation Power Solid Green e If the 3G status indicator is solid green Ethernet 3G activation is complete You may Solid areen advance to Step 4 Final Confirmation GPS Solid Green If the 3G status indicator is still flashing after 90 minutes refer to the steps Computer below for solutions to try Option A Off Option B Solid Green or Flashing Green during Data Transfer Beeeee 3G Solid Green 3G Status Indicator Still Flashing after 90 Minutes Try these steps in this order 1 Confirm that at least 90 minutes have passed since first powering up the 3G MicroCell 2 Power cycle your 3G MicroCell Unplug the power adapter from the wall outlet wait 10 seconds then plug it back in Wait 30 minutes for 3Gindicator to go solid green 3 If power cycling doesn t resolve the problem see Option Con page 11 for an alternative cabling configuration that may provide a solution 4 If your 3G status indicator still fails to go solid green seethe Troubleshooting section on page 14 or cont
10. STRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so Note to System Installer CAUTION Article 800 93 and Article 800 100 of the NEC or Canadian Electrical Code Part 1 which provides guidelines for proper For this apparatus the cable shield screen shall be grounded as close as practical to the point of entry of the cable into RISK OF ELECTRIC SHOCK the building For products sold in the US and Canada this reminder is provided to call the system installer s attention to grounding of the cable shield This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock Therefore it is dangerous to make any kind of contact with any inside A part of this product 1 w N 5 O 4 N 9 10 11 12 Ce symbole a pour but d alerter toute personne qu un contact avec une pi ce interne de ce produit sous tension et non isol e pourrait tre suffisant pour provoquer un choc lectrique Il est donc dangereux d tre en contact avec toute pi ce interne de ce produit AVIS CAUTION To reduce the risk of electric shock do not remove cover or back No user serviceable parts
11. UST update the 3G MicroCell s address To update your address information visit or call your local TruVista office Remember the street and or apartment address you provide in your activation will be sent to local emergency responders so this information must be kept current Note The new location must be in an area where AT amp T is licensed to provide service If you aren t sure contact TruVistaCustomer Support at 1 800 768 1212 2 5 Are there any special steps to take if need to return my 3G MicroCell to TruVista Yes you should disconnect the 3G MicroCell from your account before returning Call or visit your local TruVista office Disconnect Your 3G MicroCell Device from your account 26 wantto give or sell my 3G MicroCell to someone else is that OK Yes but be sure to disconnect the 3G MicroCell from your account Otherwise the new owner of the 3G MicroCell will not be able to activate it Call or visit your local TruVista office to manage your account Note The new 3G MicroCell owner must contact TruVista Customer Support at 1 800 768 1212 installing the device The support representative will explain E911 functionality to ensure that this important feature is understood 2 7 Do need to change any settings on my 3G cell phone to make it work with my 3G MicroCell No as long as your 3G cell phone number is on the Approved User List it will work 28 What cell phones will work with my 3G MicroCell Only 3G cell phones that r
12. act TruVista Customer Support at 1 800 768 1212 12 Step 4 Final Confirmation You will know that your 3G MicroCell service is up and running when the following occur e The 3G MicroCell unit displays a solid green 3G status e All AT amp T 3G devices onyour Approved User List within range of the 3G MicroCell display AT amp T MicroCell You will also be receiving an email and or text message confirming your activation at the email address and or primary cell phone number that you entered during online activation Note Some mobile devices will display items differently ull AT amp T M Cell Ti Power cycling your 3G handset turn off on may be required if AT amp T MicroCell or AT amp T M Cell does not l p display on your 3G handset screen See FAQ 1 9 on page 17 for more information Congratulations You have successfully setup and activated your 3G MicroCell What s Next You can visit the 3G MicroCell website at att com 3GMicroCell anytime for further troubleshooting Important E911 Note The location address you provide in your online activation will be sent to local emergency responders and must be kept up to date if you move your device To update your location address information visit or call your local TruVista office 13 14 Troubleshooting Your AT amp T 3G MicroCell was designed to provide continuous service without intervention on your part Occasionally hardware issues
13. ation instructions and register the new address with TruVista to enable E911 service to function properly Step 1 Activation Work With your local TruVista representative for activating your MicroCell Note As an added benefit when placing a 911 call while connected to your 3G MicroCell the full location address you provide in your online activation will be sent to local emergency responders A built in Global Positioning System GPS feature helps deliver this functionality Write down your 3G MicroCell s ttorontinescwvatonandtor SESA TY TY EEL LY LT ELL future reference Step 2 Configuration and Powering Up How you configure your 3G MicroCell is dependent on what equipment you currently use to connect to the Internet e Ifyou have eithera gateway or modem and Wi Fi router follow OPTION A on page 9 e Ifyou only havea modem attached directly to your computer follow OPTION B on page 10 If you have a modem and a Wi Fi router and want to prioritize your 3G MicroCell connection because other Internet use impacts the 3G MicroCell s performance follow our Priority Mode Configuration whichis OPTION C on page 11 Connect Your Devices with USB Cables If you currently use a USB cable to connect your modem and computer you will no longer be able to do so You have 2 cabling alternatives Alternative A Remove the USB cable and install Ethernet cables according to Option A B or C as described above Note This
14. ction after NAT detection 4500 UDP is used 4500 UDP After NAT detection 4500 UDP is used Welcome Congratulations on the purchase of the AT amp T 3G MicroCell The 3G MicroCell provides voice and data service to AT amp T 3G wireless phones and devices within a home or small business environment The 3G MicroCell is secure and can deliver maximum cellular signal strength within its coverage area it s like having your own mini cell tower in your home or office k AT amp T recommends that you use the AT amp T 3G MicroCell Getting Started Guide for initial setup of your Ti p 3G MicroCell Refer to this User Manual for troubleshooting steps or if you want to configure Priority Mode on your system see Option C on page 11 Before You Begin To operate the 3G MicroCell you must have the following items e High Speed Internet service over DSL or Cable e Modem or gateway a Wi Fi router is optional Computer with Internet access to register your device System Administrators business customers see Firewall Specifications on page 5 of this User Manual e Please verify these requirements before going any further Allow up to 2 hours to have your 3G MicroCell up and running Your part online activation and equipment setup takes 10 15 minutes The additional time is for system configuration and 3G service activation These tasks are handled by the 3G MicroCell and require no effort on your part What s in the Box
15. e Remove the contents of the AT amp T 3G MicroCell package e Verify that you received the following Getting Started Guide Yellow AC Power and User Manual Ethernet Cable Adapter AT amp T 3G MicroCell Downstream speeds of at least 1 5 Mbps and upstream speeds of at least 256 Kbps are recommended for best performance There are no restrictions on broadband service providers Getting to Know Your 3G MicroCell Power Ethernet High Speed Internet Connection GPS Computer Performance Highlights e Supports AT amp T 3G wireless phones and devices e Supports up to four simultaneous calls e Supports call transfer to the cellular network External GPS e Supports UMTS bands 2 amp 5 1900 MHz and 850 MHz Antenna e Supports E911 Service Computer Ethernet Reset Power Visit att com 3GMicroCell on the web to learn how you and others can use your new 3G MicroCell The site also contains up to date troubleshooting solutions and demos Tip E911 Service The AT amp T 3G MicroCell supports E911 wireless 9 1 1 service unless the device loses electrical power or Internet access In the event of a service disruption you won t be able to use E911 service with your wireless device unless you have access to the AT amp T wireless network It may take several minutes after power resumes for your device to be fully functional If you move your MicroCellto anew address it will be necessary to follow the original install
16. eceive wireless service from AT amp T will work with the AT amp T 3G MicroCell 18 FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against such interference in a residential installation This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment OFF and ON the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna if applicable Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the service provider or an experienced radio television technician for help Any changes or modifications not expressly approved by Cisco Systems Inc could void the user s authority to operate the equipment The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is in
17. er port on the 3G MicroCell For those with Option B or C configurations a computer or router is connected by Ethernet cable to the Computer port check that cables are firmly connected Your computer is passing data this is normal during data transfer The 3G MicroCell does not have GPS lock It is normal for the status indicator to be off initially when you first power up Try recycling power Off On on the 3G MicroCell If the condition does not clear contact TruVista Customer Support at 1 800 768 121 The 3G MicroCell cannot acquire a GPS lock If you were never able to get a GPS lock solid green status refer to FAQ 1 3 on page 16 If at any time after you have activated the unit you notice that the GPS status indicator is flashing green for 60 minutes or more refer to FAQ 1 3 on page 16 Recycle power Off On on all devices according to the sequence specified for your configuration option See Step 2 Configuration and Powering Up on page 8 Troubleshooting continued Status Indicator The 3G status indicator is green The unit could be in the midst of the activation process or a and flashing software upgrade While uncommon it can take up to 60 minutes for your 3G MicroCell to sync with the AT amp T system alll 3G Ensure you have a GPS Lock You must complete the online activation process refer to Step 1 Activation on page 8 Ensure the location address input during the online act
18. ilot CISCO Table of Contents IMPORTANT SAFETY INSTRUCTIONS a 4 So ES sc A E A E T A E E E a do 5 E Ee a D e N E E tlnenona 6 Before You Begin ssssssssssssseccssssoeeecssssseeeeossssoeecossssoeoecesssoeeosesssseeessessnoeeossssnseeessssnooee noel did 6 NVA GAS BOL de ta E E ESAE OEE AO OA 6 Getting to Know Your 3G MicroCell s e sseessseesssessseesseesseessseeosseonsesoseeosseesseeosseosseeosseonseeosseoseeosserosseesseeosrossersseessseesss 7 step IS ONIREACUNAUORE Sn a un 8 Step 2 Configuration and Powering UG anemia nl ens 8 Connect Your Devices with USB Coles aia ee io ediomnatonatane 8 Option A High Speed Internet with Gateway or Modem and Wi Fi Router rennes 9 Option B High Speed Internet with Modem Attached to Computer nr cnrs 10 Option C Priority Mode CONNGQUIAUON csicinininiianminiminmnincbinniimanNNk nonmnlanemmnnatmenaui 11 Step 3 3G Status Confirmation M ananas ten nan eat 12 Stes Final GAL ntact 13 SES NOR D de 13 DOUDIS ROC de LL Aa 14 FVII ANS PROG 1S Rue E E EA E 14 PMO eI RS N 15 TANO CO RO a ao a e mm 16 Frequently Asked Questions FAQS es esesessssesssessseessseesseesssessseesseesssessseeossessseeosseesseesseeosseessees NN nn 16 FCCCOMDIaN CE saana aaa 19 Radiation Exposure Statements ns nine 19 One Year Limited Warranty ss esssessseesssesssessseesssessseessseesseesseeosseesseessseosseesseessseooseeosseesseessseossersserossressees Back Cover IMPORTANT SAFETY IN
19. inside Refer servicing to qualified service personnel This symbol is intended to alert you of the presence of important operating and maintenance servicing A instructions in the literature accompanying this product Ce symbole a pour but de vous avertir qu une documentation importante sur le fonctionnement et l entretien TO PREVENT FIRE OR ELECTRIC SHOCK DO NOT accompagne ce produit Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your Safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Prot ect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Unplug this apparatus during lightning storms
20. ivation process matches the physical location of your 3G MicroCell Recycle power Off On on all devices according to the sequence specified for your configuration option See Step 2 Configuration and Powering Up on page 8 If these measures fail contact TruVista Customer Support at 1 800 768 1212 The 3G status indicator is red and Faults are present on the 3G MicroCell that impact service flashing Contact TruVista Customer Support at 1 800 768 1212 Performance Issues The computer network performance declines Traffic across the 3G MicroCell is too heavy Large wireless data and video file downloads may impact overall network performance An AT amp T 3G device is unable to access the AT amp T 3G An error is present on your Approved User List MicroCell service Review your Approved User List by visiting or calling your local TruVista office and confirm that the phone numbers were entered correctly Approved callers are having trouble accessing your The 3G MicroCell can only support four simultaneous callers AT amp T 3G MicroCell service 5 Things to Know EM Power cycling the 3G MicroCell and or your 3G mobile handset can usually resolve minor connectivity issues Like many electronic devices your 3G MicroCell and your 3G phone handset may occasionally need to be rebooted to reestablish their connection to each other e Unplug the 3G MicroCell s power adapter from the wall outlet wait 10 second
21. nline registration connected the device and all the indicators on my 3G MicroCell look right Power cycle your cell phone by turning it on and off according to the manufacturer s instructions Wait 15 minutes after power cycling If your cell phone still doesn t connect to the 3G MicroCell following the instructions in FAQ 1 2 for power cycling the 3G MicroCell 16 My home office is in the basement can still get a GPS signal there If there is a window in the room with an unobstructed view of a clear sky it may be possible See FAQ 1 4 for ideal criteria 1 7 hada solid green GPS Lock but now it is flashing What do do If at any time after you have activated the unit you notice that the GPS status indicator is flashing green for 60 minutes or more you may need to move the unit closer to the window within 3 feet of the window to help with the GPS signal acquisition If you continue having problems establishing a GPS lock contact TruVista Customer Support at 1 800 768 1212 1 8 My Computer status indicator on my 3G MicroCell is not lighting up is that OK If you set up your 3G MicroCell according to configuration Option A the Computer status indicator will not light up If you set up your 3G MicroCell according to configuration Option B or Option C the Computer status indicator will be solid green or will flash green when data is being transferred 1 9 Whatifl have received an email confirming activation but
22. nt You may only use or copy this software in accordance with the terms of your license agreement Disclaimer Cisco Systems Inc assumes no responsibility for errors or omissions that may appear in this guide We reserve the right to change this guide at any time without notice Radiation Exposure Statements Note This transmitter must not be collocated or operated in conjunction with any other antenna or transmitter This equipment should be installed and operated with a minimum distance of 7 9 inches 20 cm between the radiator and your body United States This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This system has been evaluated for RF exposure for humans in reference to ANSI C 95 1 American National Standards Institute limits The evaluation was based on evaluation per ANI C 95 1 and FCC OET Bulletin 65C rev 01 01 The minimum separation distance from the antenna radiator to a general bystander is 7 9 inches 20 cm to maintain compliance This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination The firmware setting is not accessible by the end user Canada This equipment complies with IC radiation exposure limits set forth for an uncontrolled en
23. rotect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables WARNING Avoid electric shockand fire hazard Unplug this product before cleaning Do not use a liquid cleaner or an aerosol cleaner Do not use a magnetic static cleaning device dust remover to clean this product 20081017_3G_MicroCell_Safety A electric shock and fire hazard Never push objects through the openings in this product Foreign objects can cause electrical shorts that can result in electric shock or fire Specifications Device Specifications Power Supply 100 120 VAC 15 W 12 VDC 1 25 A Output Status Indicators Power Ethernet GPS Computer 3G Dimensions HxDxW 8 5 in x 6 3 in x 1 5 in at top 4 in at legs Unit Weight 1 lb 2 ounces AC power adapter not included Ambient Temperature Range 0 to 38 C Firewall Specifications System Administrators Business Customers Installing the 3G MicroCell behind a firewall or behind a router with firewall capabilities requires the following ports be opened to prevent the firewall from blocking communication with the network This type of installation is typically found in corporate environments 123 UDP NTP timing NTP traffic 443 TCP Https over TLS SSL for provisioning and management traffic 4500 UDP IPSec NAT Traversal for all signaling data voice traffic 500 UDP IPSec Phase 1 prior to NAT dete
24. s and plug it back into the wall outlet e Turn your 3G handset fully off and then turn it back on Follow the manufacturer s instructions for power cycling each 3G device on your Approved User List EM Calls transfer out but don t transfer in Calls seamlessly transfer from the 3G MicroCell to the strongest available AT amp T cell tower signal However calls initiated on the cell tower do not transfer to the 3G MicroCell Note With Unlimited MicroCell Calling calls that originate on the 3G MicroCell and transfer to a nearby AT amp T cell tower continue on as unlimited EM Handsets may take some time to switch to the 3G MicroCell Your 3G handset may not immediately switch to your 3G MicroCell when you enter its coverage area Depending on the signal strength of the AT amp T cell tower the time for your handset to switch to the 3G MicroCell can vary It may take seconds or up to five minutes from the time you enter the 3G MicroCell coverage area EM Connecting to the 3G MicroCell doesn t always mean unlimited calling You can purchase AT amp T Unlimited MicroCell Calling for an individual line or your whole account If you do not you will continue to use your existing wireless plan minutes The same is true for other 3G cell phone owners on your Approved User list they will continue to use their existing wireless plan minutes unless they also purchase Unlimited MicroCell Calling Frequently Asked Questions FAQs L 1 1
25. s for those products IMPORTANT SAFETY INSTRUCTIONS continued Provide Ventilation and Select a Location Service Warnings Remove all packaging material before applying power to the product Do not place this apparatus on a bed sofa rug or similar surface AN WARNING Avoid electric shock Do not open the cover of this Do notinstall this apparatus in an enclosure such as a bookcase or rack unless product Opening or removing the cover may expose you to dangerous the installation provides proper ventilation voltages If you open the cover your warranty will be void This product contains no user serviceable parts Do not place this apparatus on an unstable surface Do not place entertainment devices such as VCRs or DVDs lamps books vases with liquids or other objects on top of this product Do not block ventilation openings WARNING This device has anti tampering technology Attempts to open the enclosure by unqualified personnel may render the device inoperable Protect from Exposure to Moisture and Foreign Objects mc electric shock and fire hazard Do not expose this Check Product Safety product to dripping or splashing liquids rain or moisture Objects filled with liquids such as vases should not be placed on this apparatus Upon completion of any service or repairs to this product the service technician must perform safety checks to determine that this product is in proper operating condition P
26. tended to supply you with information regarding the FCC approval of this device The phone numbers listed are for FCC related questions only and not intended for questions regarding the connection or operation for this device Please contact your service provider for any questions you may have regarding the operation or installation of this device FC Declaration of Conformity This device complies with Part 15 of FCC Rules Operation is subject to the following two conditions 1 the device may not cause harmful interference and 2 the device must accept any interference received including interference that may cause undesired operation AT amp T 3G MicroCell Model MicroCell Manufactured by Cisco Systems Inc 5030 Sugarloaf Parkway Lawrenceville Georgia 30044 USA Telephone 770 236 1077 Canada EMI Regulation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la class Best conforme la norme NMB 003 du Canada This device complies with RSS 132 and RS S 133 of the Industry Canada Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation 20081121 FCC Standard Software and Firmware Use The software including firmware describedin this documentis protected by copyright law and furnished to you under a license agreeme
27. therwise including but not limited to any implied warranty of merchantability or fitness for a particular use AT amp T does not authorize any other person to assume any liability beyond the warranty herein described In no event whether based in contract tort or any other legal theory shall AT amp T or any of its agents or sellers be liable for incidental consequential indirect special or punitive damages of any kind resulting from the use of this product including but not limited to interrupted or incomplete phone calls omission or negligence arising out of any breach of this warranty In no event shall AT amp T or its agents or sellers be liable for any damages however defined in an amount in excess of the purchase price Cisco Systems Inc 678 277 1000 j S 5030 Sugarloaf Parkway Box 465447 Lawrenceville GA 30042 www cisco com Cisco Cisco Systems the Cisco logo and the Cisco Systems logo are activated trademarks or trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries AT amp T the AT amp T logo and AT amp T 3G MicroCell are trademarks of AT amp T Knowledge Ventures All other trademarks mentioned in this document are the property of their respective owners Product and service availability is subject to change without notice 2009 Cisco Systems Inc All rights reserved December 2009 Part Number 4030453 Rev D Business
28. vironment This system has been evaluated for RF exposure for humans in reference to ANSI C 95 1 limits The evaluation was based on evaluation per RSS 102 Rev 2 The minimum separation distance from the antenna to general bystander is 7 9 inches 20 cm to maintain compliance 19 One Year Limited Warranty AT amp T warrants to the first retail purchaser of this 3G MicroCell device that should this product or any part be proved defective in materials or workmanship from date of purchase as evidenced by a register receipt or other valid proof of purchase for a period of one 1 year then it will be subject to the terms of this one year limited warranty Such defects will be repaired or replaced without charge for parts or labor directly related to the defect Limitations and Exclusions This warranty does not apply to any cost incurred for removal or reinstallation or to any product or part thereof which has suffered through normal wear and tear alteration improper installation physical abuse misuse neglect or accident Nor does it cover defects caused by shipment to an AT amp T service center or repair or service of the product by anyone other than an AT amp T service center Damage resulting from an act of God including but not limited to fire flood earthquake and other natural disasters will be excluded This limited warranty is in lieu of all other warranties express or implied either in fact or by operations of law statutory or o
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