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        Greenflame Slim Wood Pellet Boiler 13-18kW Installation
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1.            TRIANCO GREENFLAM         BIOMASS BOILERS          Greenflame Slim Wood Pellet Boiler  13 18kW       Installation  Operation and Servicing Instructions    Please read these instructions carefully before installing and  operating this appliance    TO BE RETAINED BY HOUSEHOLDER    Greenflame Wood Pellet Boiler 13 18kW    Pi    Contents    Introduction      Warnings and Guarantee   Warranty Information    2 1 Safety Instructions   2 2 Operating Warnings   2 3 Guarantee   Warranty Information   2 3 1 Limitations  2 3 2 Exclusions   2 4 The Clean Air Act 1993  Pre Installation Considerations   3 1 Pellets   3 2 Considerations for Installation   3 3 Operating Area   3 4 Connection to the Flue   3 5 Operating Problems Caused by Draught Defects in the Flue   3 6 Plumbing Connections  Installation and Assembly   4 1 Unpacking   4 2 Preparing the Base   4 3 Electrical Connections   4 4 Control Panel Schematic   4 5 Water Connections  Control System   5 1 Error Codes  Boiler Operation and Maintenance  Technical Data  Service Log           C   EE  BIOMASS BOILERS        Oo oo 0 0 ON NN ODA UM UU HB HBP BWW W WwW    Greenflame Wood Pellet Boiler 13 18kW    1  Introduction    Dear Customer     We wish to thank you for choosing this Greenflame pellet  boiler product from T R Engineering Ltd  In order to get the  best performance from your appliance we recommend that  you read this booklet carefully before lighting the appliance  for the first time    While thanking you again  may
2.   INSTALLATION AND  ASSEMBLY  specifically  paragraph 4 5  CONNECTION TO  PLUMBING SYSTEM     It is recommended that a suitable anti freeze  solution is added to the heating system to prevent  the freezing of water within the boiler in the case  of a power outage  The boiler has an anti freeze  function which activates the pump in the event of  the temperature in the boiler dropping below 5  C            x     GREENFLAME  Greenflame Wood Pellet Boiler 13 18kW MENE        4  Installation and Assembly been filled with water   Use the template below for constructing the plinth and for  positioning the flow and return pipe work and electrical    4 1 Unpacking supply     The Greenflame slim pellet boiler will come packaged on a    Refer to service and access clearances around  single pallet  The flue will be packaged separately  A    the appliance on Page 10        The materials which make up the packaging are 100   recyclable  Their storage or recycling is therefore the  responsibility of the final user  in compliance with local  regulations  Do not store the boiler without its packaging   Remove the nylon strapping  cardboard packaging and  bubble wrap and recycle in the appropriate manner     300          When unpacking the boiler use the checklist below to ensure iii    that all the required components to complete the kit have  been supplied  In the unlikely event of an omission you must  notify the manufacturer within 48 hours of delivery  The 4 3 Electrical Connections  manu
3.   addressed to the Dealer Retailer  who will forward the  claim to WES s technical assistance service  T R    Greenflame Wood Pellet Boiler 13 18kW    ENGINEERING LTD DECLARES THAT THE APPLIANCE WHICH  YOU HAVE PURCHASED COMPLIES WITH EEC DIRECTIVE  2004 108 EC AND 2006 95 EC AND SUCCESSIVE  AMENDMENTS    T R Engineering Ltd refuses to accept any responsibility in  the event that the appliance or any other accessory has  been improperly used or modified without authorisation   For all replacement parts  only T R Engineering Ltd spare  parts must be used      The Clean Air Act 1993 and Smoke Control Areas       Under the Clean Air Act Local Authorities may declare the  whole or part of the district of the authority to be a smoke  control area  It is an offence to emit smoke from a chimney  of a building  from a furnace or from any fixed boiler if  located in a designed smoke control area  It is also an  offence to acquire an    unauthorised fuel   for use within a  smoke control area unless it is used in an    exempt    appliance      exempted    from the controls which generally apply in the  smoke control area      The secretary of State for Environment  Food and Rural  affairs has powers under the Act to authorise smokeless  fuels or exempt appliances for use in smoke control areas in  England  In Scotland and Wales this power rests with  Ministers in the Devolved Administrations for those  countries  Separate legislation  the Clean Air  Northern  Ireland  Order 1981  appli
4.  and achieving cleaner combustion than is  possible with fossil fuel   pellets also have technical  advantages  While good quality timber has a calorific power  of 4 4kW kg  with 15  moisture  therefore after about 18  months seasoning   the equivalent figure for pellets is  4 9kW kg        To ensure good combustion  the pellets must be stored in an  area that is free of humidity and protected from dirt  The  pellets are usually supplied in 10 kg bags  so storing them is  very convenient    Good quality pellets ensure good combustion  thus lowering  the emission of harmful agents into the atmosphere     The poorer the quality of fuel  the more frequently  intervention be necessary for cleaning the internal parts   such as the grate and the combustion chamber     The main certifications of quality for pellets in the European  market are Enplus A1 these ensure respect of    Calorific power  4 9kW kg   Water content  max 10  of weight   Percentage of ashes  max 0 5  of weight   Diameter  6mm   Length  max 30mm   Contents  100  untreated wood  with no added bonding  substances  bark percentage 5  max    Packaging  in sacks made from ecologically compatible  or biologically decomposing material     pe OG a e S     lt S    Greenflame Wood Pellet Boiler 13 18kW    A    T R Engineering Ltd recommends using certified fuel in its  appliances to Enplus A1  The use of fuel of inferior quality  or not conforming to the specification given above  compromises the running of your appliance a
5.  and the design of the central heating system  must be in accordance with BS EN 14336 2004  Heating  systems in buildings  Installation and commissioning of water  based heating systems  BS EN 12828 2003  Heating systems  in buildings  Design of water based heating systems  BS EN  12831 2003  Heating systems in buildings  Method for  calculation of the design heat load     Always ensure that all connections are making a       watertight seal     5  Control System    CONTROL PANEL    O sad D    L1 12 L3  4 L6 L7 LB L9 L10 L11 HOD     FUNCTION   DESCRIPTION     BUTTON    Function  Ignition  Extinguishing by  ON OFF pushing the button for 3 seconds until  the acoustic signal   Function  unblock  When the system is in  UNBLOCK Block by pushing the button for 3  ILE until the acoustic signal   INTO MENU submenus values   AND SUBMENU  Function  Exit managed by pushing the  button if in a menu or a submenu  Out of  menu me JE   oo    MODIFY Enter in modify mode into a menu   SET   Savedatainamenu   gt     ENABLE CHRONO   In Chrono menu   gt  enone Program   PROGRAMMING enables the selected program   To lock keyboard keys keep this button  KEYBOARD LOCK   pressed for 3 seconds  To unlock repeat  the same procedure        10         GREENFLAME  Greenflame Wood Pellet Boiler 13 18kW ane     Main frame           Chrono enable System State Locked Buttons  d   ein Er04     Water over temperature     Hold button B for 3  Power seconds  If the problem persists contact your service agent   a
6.  e If the appliance is in storage  it should be in a place that  is free of damp  and it should not be exposed to  extremes of temperature    e It is inadvisable to base the appliance directly on a floor   if located indoors   and if the floor is made of  flammable material  it must be suitably insulated    e Do not light the appliance with flammable materials if  the ignition system breaks down     INFORMATION    e In case of any problems  get in touch with your dealer   or a qualified engineer authorised by T R Engineering  Ltd  and if a repair is necessary  insist on the use of  original spare parts    e Use only fuel recommended by T R Engineering Ltd   Enplus A1  may be used with this appliance    e Periodically check and clean the smoke outlet ducts   connection to the flue pipe     e Accumulated un burnt pellets in the burner after  repeated failed ignitions must be removed before  lighting    e Always keep the cover of the fuel hopper closed    e Keep this instruction manual safe as it must stay with  the appliance throughout its working life  If the  appliance is sold or transferred to another user  always  make sure that the booklet goes with the product    e   If it gets lost  ask T R Engineering Ltd or your authorised  dealer for another copy     2 3 Guarantee Conditions    T R Engineering Ltd offers the following warranties on this   appliance    e Leaks in the heat exchanger     5 years   e Faulty electrical components  motors  fan  controller    2  years   e Pu
7.  runy  nu 72  Domestic Water Valve   Pump  Burner Cleaning Motor        Boiler Probe  Buffer Probe Ses eEe ERE    PE PETTEE  43 oo    Belimo Valve Pellet     Loading Pellet Motor   Pellet Light         qian  me     Flow Switch ee       OUTIZ OUT  OUTIO    Flussostat Or Buffer Prote input  deperdtieg an parerneter P35    um Exhausting Probe    Control Panel    Only authorised T R Engineering Ltd personnel may open the control board     Any tampering with the PCB will immediately invalidate the warranty        Greenflame Wood Pellet Boiler 13 18kW    4 5 Water Connections        GREENFLAME  BIOMASS BOILERS           to a drain to prevent injury to the user or service technicians  if it is activated  All unused connections should be sealed  with blanking plugs  A non return valve should be fitted to    The diagram below indicates the plumbing connections at prevent back siphonage   the rear of the boiler  The return connection is factory fitted Once the plumbing has been completed the system should    with a 25 6 standard pump     HE     E  m      ex       Incorrectly sized expansion vessel will invalidate  the warranty  A minimum 18 litre vessel is   AN recommended for the boiler plus additional  expansion for heating and domestic hot water  system     Ensure that the pre charge in the vessel is equal to  the initial system fill pressure of between 1 1 5    bar     The boiler can be plumbed into either an open vented  system  the maximum static head of water permissible is  90f
8.  we remind you that the  appliance MUST NOT be used by children  and that they  must always be kept at a safe distance from it     Revisions to the publication   In order to improve the product  to keep this publication up  to date the manufacturer reserves the right to make  modifications without any advanced notice  Any  reproduction  even in part  of this manual without the  consent of T R Engineering Ltd is prohibited     Care of the manual and how to consult it   e Take good care of this manual and keep it in a place  which can easily and quickly be reached    e If this manual should be lost or destroyed  or if it is in  poor condition  ask for a copy from your retailer or  directly from manufacturer  providing product  identification data    e Information which is essential or that requires special  attention is shown in bold text    e Italic text is used to call your attention to other  paragraphs in the manual or for any additional  clarifications     2  Warnings  amp  Guarantee Conditions    2 1 SAFETY INSTRUCTIONS    A    e Installation of the boiler  making electrical connections   checking its operation  and maintenance are all tasks  which should be carried out by qualified and  authorised personnel    e Install the boiler in accordance with the regulations in  force in your local area  region and country    e For the correct use of the appliance and to prevent  accidents  the instructions given in this booklet must  always be followed    e Use adjustment and pro
9. DIAMETER     All 90 degree changes of direction in the flue pipe  must be either removable or capable of inspection   For locating the boiler against a wall ensure  adequate flue support using approved wall  brackets     3 5 How the Greenflame Overcomes Issues  Caused by Draught Defects in the Flue    Of all the weather and geographical conditions which affect  the operation of a flue pipe  rain  fog  snow  exposure to  sunlight  direction of facing   the wind is unquestionably the  most decisive  In fact  along with thermal depression caused  by the difference in temperature inside and outside of the  chimney  there is another type of depression or over   pressure  dynamic pressure caused by the wind  An up  draught always increases depression provided the cowl has  been installed properly  A down draught always decreases  depression  at times inverting it     Least favourable points 7        Most favourable position           WIN D   V  r p        gt  EN  A D   ho  y    kr i P  y  A             mr    itt    T   T    High pressure Low pressure zone    A           GREENFLAME  BIOMASS BOILERS        Besides the direction and force of the wind  the position of  the flue and cowl with respect to the roof of the building and  surrounding landscape is important    The Greenflame air flow regulation system is equipped to  deal with the conditions referenced above by regulating the  air flow through the combustion chamber  An air flow sensor  is mounted on the air intake duct and me
10. V 50Hz  ae Electrical consumption  start  Watts      Electrical consumption in normal Watts  running            13      GREENFLAME    BIOMASS BOILERS  Z    Greenflame Wood Pellet Boiler 13 18kW       Flue Height  Determined  on Site    1150mm       495mm    1100mm       14                x     GREENFLAME  Greenflame Wood Pellet Boiler 13 18kW MENE    i Service Provided Service Engineer  i Service Provided Service Engineer  i Service Provided Service Engineer  7 Service Provided Service Engineer  i Service Provided Service Engineer  E Service Provided Service Engineer  7 Service Provided Service Engineer       15            TRIANCO    T R Engineering Ltd  Unit 7 Newton Chambers Way  Thorncliffe Industrial Estate  Chapeltown  Sheffield  S35 2PH  United Kingdom    Tel  0114 2572300  Fax  0114 2571419    E mail  info trianco co uk    Web  www trianco co uk    OTR Engineering Ltd  Copyright in this brochure and the drawings and illustrations contained in it is vested in T R Engineering Ltd and  neither the brochure or any part thereof may be reproduced without prior consent     T R Engineering Limited   s policy is one of continuous research and development  This may necessitate alterations to  this specification     40008 Issue 1 January 2014    
11. asures the volume  of air drawn pulled though the burner pot by the exhaust  fan  If down draught conditions are present and air flow  increases  the exhaust fan increases speed to maintain the  required air flow  The opposite reaction occurs in up draught  conditions     IMPORTANT       In areas of extreme weather  especially wind   additional measures may need to be provided for   in consultation with T R Engineering Ltd  Flue  draught stabilisers will be required where natural     draught of  gt 100Pa is present or anti downdraught    cowls will be required where downdraught of   gt 10Pa exists     3 6 Plumbing Connections  IMPORTANT       The connection of the boiler to the plumbing  system must be carried out ONLY by specialised  personnel who are capable of carrying out  installation properly  in compliance with current  standards in the country of installation   If the installation of the boiler will involve  interaction with another  pre existing system  complete with heating equipment  gas boiler   methane boiler  fuel oil boiler  etc    it is even more  advisable to call in qualified personnel  who  subsequently will be responsible for conformity of  the system with current applicable law     T R Engineering Ltd will not be held responsible for damage  to persons or things in the event of failed or incorrect  operation if the aforementioned warnings are not complied  with     For connection of the plumbing system to the appliance  the  user should refer to chapter 4
12. er is being installed  Please check with your Brown     Switch Live  installer  Black     Permanent Live    Blue     Neutral  Green Yellow   Earth    4 2 Preparing the Base       Careful planning at an early stage will greatly help the  installation process and make sure that all the required  clearances are adhered to for servicing and that any  potential issues with the routing of the flue can be resolved   The Greenflame pellet boiler should be positioned on a  concrete plinth at least 50mm high and should project a min   300mm beyond the sides and the front of the appliance  The  plinth must be capable of supporting the weight of the  appliance when full with fuel and the plumbing system has       GREENFLAME       BIOMASS BOILERS    Greenflame Wood Pellet Boiler 13 18kW    Only authorised T R Engineering Ltd personnel may  open the control panel on the boiler  Any  interference with the wiring in the control panel     will invalidate the warranty  The boiler and  complete plumbing system must be adequately  earthed an bonded in accordance with local  building regulations and Bye Laws        4 4 Boiler Control Panel Schematic  Electrical Connections    Boiler  Cleaning cN n Combustion Fan    TI         LINE  BERSISSS    nzx  na z               INAT3 OUTS OUT  OUTS 5 1  Auger   01  TET as a os p 5 17 A   Safety Pressure Switch  fit S  GOD EEE l        uy    gt     eS      e eeee  n   TAA  Safety Thermostats  i  ou     I 5 TUW ignition Resistance  mu  75 T  aw 74 iJ  uw 73 i
13. es in Northern Ireland  Therefore it  is a requirement that fuels burnt or obtained for use in  smoke control areas have been    authorised    in Regulations  and that appliances used to burn solid fuel in those areas   other than    authorised fuels     have been exempted by an  Order made and signed by the Secretary of State or Minister  in the Devolved Administrations     Further information on the requirements of the Clean Air Act    can be found here  http   smokecontrol defra gov uk     Your local authority is responsible for implementing the  Clean Air Act 1993 including designation and supervision     3  Pre Installation Considerations    3 1  Pellets    Wood pellets are manufactured by _ hot extruding  compressed sawdust which is produced during the working  of natural dried wood  The compactness of the material  comes from the lignin which is contained in the wood itself   and allows the production of pellets without the use of glues  or binders     The market offers different types of pellet with  characteristics which vary depending on what mixture of  woods is used  The diameter varies between 6mm and 8mm     a  GREENFLAM    BIOMASS BOILERS       with a standard length in the range 5mm to 30mm  Good  quality pellets have a density which varies between  600kg m gt  and 750kg m  with a moisture content which  varies from 5  to 8  by weight     4422152   23        m  Zz   gt   r  Es  C       Besides being an ecological fuel  exploiting timber resides to  the maximum
14. facturer reserves the right to charge for items deemed  lost after 48hrs     Electrical installations should only be carried out  Unpacking Checklist by suitably qualified and certified electricians  If in        doubt on any issue relating to the electrical  Location Received YES NO connections on the appliance contact T R    chamber  chamber  chamber    Engineering Ltd Technical Support or your local      dealer for guidance before carrying out any  connections    The Greenflame boiler must be supplied with a 230V 50Hz  electrical supply via a two pole isolation switch rated for  Overvoltage Category Ill and protected with a 6A circuit  support brackets breaker  Also  the unit shall have a 30mA RCD installed into  x2   the mains supply  It is recommended that a power isolation    Single     twin wall Hopper Outdoor Models switch is located adjacent to the boiler to isolate the power  flue adaptor      during servicing and maintenance but also out of the reach    Hopper Outdoor Models of children and to prevent accidental turning off of the mains    Flue straight lengths Supplied in Outdoor Models power   Im x 2   separate packaging    Room thermostats shall be supplied   controlled  by safety extra low voltage     Stainless flue Hopper Outdoor Models         The User Manual Pack includes a User Manual  Quick Step  User Instructions  Commissioning Report  keys for lockable  doors and heat proof gloves       Flue components listed above may vary depending on    where the boil
15. ge the fumes at the    highest point of the building   The fumes are however derived from the combustion of  wood products  and if they come into contact with or close  to walls  they can cause smoke staining  Also take care    because the fumes are very hot and almost invisible  and  can cause burns on contact     3 3 Operating Area    For proper functioning  the appliance should be positioned in    A    A           GREENFLAME  BIOMASS BOILERS        a location where it is able to take in the air necessary for  combustion of the pellets  about 40m   h must be available    as laid down in the standard governing the installation and in  accordance with local national standards  All lovers on the  external casing of the boiler must be un obstructed at all  times as these allow air for combustion and for cooling to  enter the appliance enclosure  Heavy snowfall can also  obstruct the air in take louvers and cause the appliance to  not burn clean  Smoke emanating from the flue is a symptom  of this  Snow must be cleared from around the appliance at  the earliest opportunity     Where the appliance is to be installed indoors it is  not permissible to install the appliance where  another heating appliance is installed  fireplace   stove  etc   which does not have its own  independent air intake  Locating the appliance in a  room with an explosive atmosphere  e g  workshop  or tool shed  is prohibited  The floor of the room  where the appliance is to be installed must be  strong eno
16. gramming must be carried out  by adults  Errors or incorrect settings may cause  hazardous conditions and or poor operation    e Before beginning any operation  the user  or whoever is    GREENFLAME  BIOMASS BOILERS            preparing to operate on the appliance  must have read  and understood the entire contents of this instruction  booklet    All responsibility for improper use is taken entirely by  the user and such use relieves T R Engineering Ltd of any  civil or criminal responsibility    Most of the surfaces of the appliance are extremely hot   the boiler door  the handle  smoke discharge pipes   etc    Avoid coming into contact with these parts   without adequate protective clothing or suitable  implements such as gloves with thermal protection or  implements which keep the hands cool    Carefully explain this hazard to elderly people  disabled  people and particularly to all children  keeping them  away from the appliance while it is running    Under no circumstances should the appliance be run  with the door open    Do not touch the appliance with wet hands  in view of  the fact that it is an electrical appliance    Before carrying out any cleaning or maintenance  operation  make sure in advance that the appliance is  isolated from the mains electricity supply  by removing  the mains isolator fuse    The appliance must be connected to an electrical system  which is equipped with an earth conductor  as laid down  in directives 73 23 EEC and 93 98 EEC    The fuse mu
17. ise children when the hopper lid is  open in case foreign material is placed into the  hopper or children climb into the hopper        If the burner pot contains ash remove the pot for the  holder and scrape the contents into a container  Also 7  Technical Data  make sure that the air holes are clear  Carefully replace    l mp Technical Data Greenflame Slim  the pot ensuring that it is properly seated     Nominal Output kW 4 6   18  Failure to replace the pot correctly can cause Nominal Heat Input seine 5 0 19 8  A damage and invalidate the warranty  Your installer Efficiency Nominal Output  EN 303 5  90 7    will show you how to do this correctly  Smoke temperature at nominal   C 120 140  power  Filling with Fuel Smoke temperature at reduced   C 70 90  power  e The boiler will indicate when the level of pellets reaches Min  required draft  a low level  The system will shut down and will wait for Exhaust gas mass flow 3 3 10 6  the hopper to be refilled  CO  at reduced and nominal power   10 8 12 7    e Open the pellet lid and carefully pour approved pellets  into the hopper    e Never fill the hopper above the guard mesh across the  opening of the hopper     K e   o ma w    O Bf      pm  O    Water operating temperature range 50 85  Maximum operating pressure bar kPA 3 269  Recommended operating pressure   Water flow connection Inch   Water return connection Inch   Boiler drain ne   Boiler safety thermostat setting   Boiler class aa    Boiler electrical power requirement 230
18. mp  Ignition element     1 year    From the date of first ignition of the appliance as proved by a  valid commissioning report which gives the name of the  Installer Commissioning Engineer and the date on which the  commissioning took place  The guarantee is conditional on  the commissioning report being filled in and returned to the  manufacturer within 10 days  and requires that the product  be installed and commissioned by an approved T R  Engineering Ltd installer according to the detailed  instructions given in the instruction booklet supplied with    GREENFLAME  BIOMASS BOILERS               the product    The term    guarantee    is to be understood to denote the free  of charge replacement or repair of parts recognised to have  been defective at the start by reason of manufacturing  defects     2 3 1 Limitations    The above guarantee does not cover parts subject to normal  wear such as gaskets  fibre board on doors  Damage to the  burner pot  baffles and ash pan is not covered if inserted  incorrectly  The replacement parts will be guaranteed for the  remainder of the guarantee period starting from the date of  commissioning of the product     2 3 2 Exclusions    The warranty excludes all ancillary products associated with  the system  e g  flue pipes  external circulation pumps  bulk  hoppers and augers  plumbing and electrical systems   The  warranty does not cover third party damage to the product  or damage caused by the plumbing  an example would be an  inapprop
19. nd can  therefore lead to the termination of the guarantee and of  the manufacturer   s responsibility for the product    T R Engineering Ltd domestic pellet appliances run  exclusively on pellets with a diameter of 6mm  It is  recommended that the brand of pellets used during  commissioning are used during normal operation  If you  change your pellet supplier or brand re calibration may be  necessary and a call out charge will apply     The Greenflame slim has been recommended as suitable for  use in smoke control areas when burning Enplus A1 wood  pellets     3 2 Considerations for Installation    IMPORTANT    Installation and assembly of the appliance must be carried   out by qualified personnel    The appliance must be installed in a suitable position to   allow the normal operations of opening and ordinary   maintenance  The site must be    e Capable of providing the environmental conditions for  operation    e Equipped with power supply 230V 50Hz  EN73 23    e Capable of taking an adequate system for smoke  discharge    e Provided with external ventilation  if located indoors    e Provided with an earth connection complying with CEI  64 8    The appliance must be connected to a flue pipe or an   internal or external vertical duct conforming to current   standards UNI7129 7131 9615    The boiler must be positioned in such a way that the power   isolation fuse is accessible     IMPORTANT     The boiler must be connected to a flue pipe or  A vertical duct which can dischar
20. o Er05     Exhaust over temperature     Check that the baffles are     me  gt  in position and clean inside the combustion chamber   Flame Status Boiler Er09     Low water pressure     Contact your installer       ere Er10     High water pressure     Contact your installer   aaa Er12     Failed ignition     Empty any un burnt pellets from the  Leds Boiler burner pot and hold button B for 3 seconds to clear the error   i as Er13     Accidental extinguishing for low exhaust temperature      ERRORS Empty any un burnt pellets from the burner pot and hold  DESCRIPTION DISPLAY button B for three seconds   Error activation safety thermostat high voltage ErO1 Er 15     Loss of voltage     Usually occurs after a power cut   Water over temperature Er04 Empty any un burnt pellet from the burner pot and hold  Exhaust over temperature ErO5 button B for 3 seconds  Turn off the time clock for 10 seconds    Water pressure low Er09    Water pressure high Er10  EE T     Er18     Lack of pellet     When the pellets reach the pellet    Ignition failed Er12 sensor in the hopper the system extinguishes to prevent   Accidental extinguishing for low exhaust temperature Er13 having to re prime the auger  Refill the hopper and hold the   Error activation pressure switch  only with Exhaust fan ON  Er14 button B for 3 seconds  Turn off the time clock for 10 seconds   Lack of voltage ES before switching on again    RS485 communication error  Not applicable on this product  Er16 Er34     Low vacuum pressu
21. pen the main    combustion chamber door that the boiler has been  switched off and has been allowed to cool down  sufficiently so as to not cause injury     Always empty ash into a metal container as ash which may  appear cool could be hot in the centre     Never use plastic brushes or dust pans to clean ash from  the boiler     Always use heat resistant gloves when handling the ash  pan or cleaning the boiler     When the combustion chamber door is opened  even with  the boiler in the OFF position  the combustion fan will run at  full power        Always allow boiler to cool down before    opening the combustion chamber door            gt   GREENFLAME  BIOMASS BOILERS       Unscrew the two fixing knobs on the ash  pan        Carefully remove the ash pan and  dispose of the ash into a metal  container        If the burner pot contains ash remove the pot for the  holder and scrape the contents into a container  Also  make sure that the air holes are clear  Carefully replace  the pot ensuring that it is properly seated     12          oo  GREENFLAME  Greenflame Wood Pellet Boiler 13 18kW na                  Never allow any foreign material to enter the  hopper  This will lead to the malfunction of the  auger system and could cause damage to the  appliance and invalidate your warranty     Always close the lid to the hopper once it has been  A filled with pellets     Never leave the hopper lid open for prolonged  periods as rain or moisture can affect the pellet     Always superv
22. re     Clear the error by holing   Ene seo lae Ko Hale ks button B for 3 seconds  Turn off the time clock for 10 seconds   Lambda regulator error  not applicable on this product  Er22 before switching on again    Vacuum error below the minimum threshold Er34       Vacuum error above the upper threshold Fr35 Er35     High vacuum pressure     Clear the error by holding  button B for 3 seconds  Turn off the time clock for 10 seconds    5 1 Error Codes before switching on again     before switching on again        In the unlikely event that the appliance fails to start or shuts 6  Boiler Operation  amp  Maintenance  down unexpectedly  then the Error code shown on the    display will give an indication as to the potential cause of the The Greenflame slim has been developed to ensure that the   problem  Some of the errors can be cleared by the house user is able to carry out the most basic functions in a safe and   holder and they are  convenient manner  Once the installation has been  successfully carried out the user interaction is quite simple   Er01     Water safety thermostat     Press the reset button A from a regular inspection on the combustion chamber to   and then hold button B for 3 seconds to clear the error from remove ash to filling the hopper with pellets    the controller  A B    Turning ON and OFF the boiler      e It is recommended that your boiler is controlled by an  external time clock  The time programs should be set to  times that heat is required at differen
23. riately sized expansion vessel  or electrical system   Warranty does not cover issues arising from pellets that do  not conform to Enplus A1    Recommendations advised to the customer to be carried out  during commissioning must be completed and advised to  your local dealer in order to validate the warranty    The requirement for the flue installation  particularly in  relation to draught  is the responsibility of the system owner   Compliance with local Building Regulations must be adhered  to    The warranty does not cover misuse of the product or  sabotage     Any consequential loss or damage caused by the failure of a    component on this product is not covered   T R Engineering Ltd refuses to accept any responsibility for    any damage which may be caused  directly or indirectly  by  persons  animals or things in consequence of the failure to  observe all the prescriptions laid down in the instruction  booklet  especially those concerning warnings on the subject  of installation  use and maintenance of the appliance   Damage caused by transport and or handling is excluded  from the guarantee    The guarantee will be invalidated in the event of damage  caused by tampering with the appliance  atmospheric  agents  natural disasters  electrical discharges  fire  defects in  the electrical system  and caused by lack of  or incorrect   maintenance in terms of the manufacturer   s instructions     CLAIMS UNDER THE GUARANTEE  The request for action under the guarantee must be  
24. st be of adequate rated capacity for the  stated electrical power of the appliance    Incorrect installation or faulty maintenance  not  conforming to the requirements set out in this booklet   can cause harm to people  animals or property  In such  cases T R Engineering Ltd is absolved from any civil or  criminal responsibility     Adhesive sealants and paints used in the manufacture  of the product are cured and present no known hazards    when used in the manner for which they were    intended  The appliance contains no asbestos        2 2 OPERATING WARNINGS    e Shut the appliance down in the event of a breakdown or    bad running   e Pellets must not be fed manually into the burner     e Accumulated un burnt pellets in the burner after  repeated failed ignitions must be removed before re     lighting     water     and cause electric shocks     hopper     Do not wash the inside of the heat exchanger with    Do not wash the appliance with water  The water could  get inside the unit and damage the electrical insulation    Do not put any fuel  other than wood pellets  in the    Greenflame Wood Pellet Boiler 13 18kW    e Install the appliance in a location which is suitable for  fire fighting  and equipped with all services such as air  and electricity supply and provision for discharging  combustion gases    e If there is a fire in the flue pipe  extinguish the appliance   disconnect it from the power supply and never open the  door  Then contact the competent authorities   
25. t   27 44m  or a sealed system  If plumbed into a sealed  system an appropriately sized expansion vessel should be  used and installed as per manufacturer   s instructions  The  expansion vessel should be sized based on the water  Capacity in the boiler and the water in the entire heating  system    The pump is on the return pipe work just before the boiler  It  is recommended that a by pass pipe between the flow and  return is used with a valve to regulate the temperature of  the water returning to the boiler  Also  the system designer  should ensure that there is adequate provision in the system  for heat dissipation from the boiler during the shut down    extinguishing phase  An automatic air vent and pressure  relief valve must be fitted to the flow pipe work immediately  outside the boiler  The pressure relief valve should be piped    be fully flushed to clear any debris which may have become  lodged in the pipe work  The system should generally be  filled from the lowest point on the system to force any air to  the highest point where it can be vented  The flow pipe on  the boiler is fitted with a manual air vent for venting air from  the boiler  The system must then be filled and the pump can  be run continuously for a few hours to completely de aerate  the system  Hold the ESC button on the controller for 3  seconds to activate the pump  Repeat the procedure to turn  it off  Only when the system has been fully vented can the  boiler be commissioned    The Installation
26. t periods  throughout the day  You should also make allowance for  the ignition time of the appliance  i e  the time it takes  from when the time clock signals the boiler to start until  the flame has fully developed in the appliance  usually  approx  10 20 minutes     e When choosing your programs on your time clock it is  recommended that you program the clock for long runs  instead of short runs  This gives the boiler time to settle  and match the heat demand of the property  It is also  when the boiler is most efficient    e lf the boiler is not being controlled by a time clock then it  can be turned on and off locally at the display on the    Bahar          pg a boiler control panel  Hold the ON OFF button for 3      seconds to start the boiler  Hold the ON OFF button for 3  ved EG seconds to turn off the boiler     Error codes must be notified to the service  personnel in order to diagnose the problem 11    Greenflame Wood Pellet Boiler 13 18kW    Emptying the Ash Pan   e The boiler contains two areas where ash needs to be  removed at regular intervals    e The primary ash pan is located in the main combustion  chamber  The frequency of emptying the ash pan is  determined by the length of time the boiler has been  running and under what load conditions  Once the ash in  the ash pan has reached the top then it be emptied  A  daily check during the first few days of operation will  give an indication as to when it needs to be emptied     Always make sure that before you o
27. ugh to take its weight     If the walls are not flammable  position the appliance with a  clearance to rear of at least 45cm    For flammable walls  keep a minimum distance of 45cm at  the rear  30cm on the sides and 150cm at the front     If the flooring is made of wood  provide a floor  protection surface in compliance with current  national standards     300 300       600    SERVICE CLEARANCES    The minimum service clearances around the  appliance are as follows    Rear     50mm Nominal   Ends     300mm   Front     600mm    Concrete plinth should extend 300mm past front    and ends        Greenflame Wood Pellet Boiler 13 18kW    3 4 Connection of the Flue    The proper draught conditions in the flue are critical for the  efficient working of wood pellet boilers  The flue can exit the  boiler house garage through the roof or through the wall by  using a bend on the flue  The combustion chamber works in  negative pressure  The smoke duct for the discharge of  fumes will also be under negative when connected to an  efficient flue pipe as directed    All sections of the flue must be capable of inspection and  removable to enable periodic internal cleaning    Position the appliance bearing in mind all the instructions  and considerations above     IMPORTANT       A    THE FLUE PIPE RUN MUST NOT INCLUDE MORE THAN 2 3  METRES OF HORIZONTAL PIPE AND MUST MORE THAN  THREE 90   ELBOWS  INCLUDING  T S    IT IS ALSO  ADVISABLE NOT TO EXCEED 8 METRES IN LENGTH WITH THE  PIPE OF 100mm 
    
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