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ATTO Technology, Inc. ATTO AccelWare™

1. ua ch 37 Chapter 9 ATTO AccelWare Mac User 38 Getting Started with AccelWare coiere FFY ue Dee eae dne ei RR 38 Available Volumes Access Icons and buttons 2 2 40 6 bi e GAY LTD 41 Volume Information Access 41 Information on currently logged in users 41 BETTE C 42 Requesting 5 0 43 Changing your PassWord ERR 43 Preferences siste eme RECHNER DRE ERE 44 icu cL dyna 44 Automatic x iuit eit o Peg t pie De nies e FFA FFA cet ee ep peor 44 Save Current Accesses upon EE At 44 Polling Interval 5 x eee uenenum a i 44 Refresh Time era eR RO A e ERN EE ERRARE HAIR 44 Chapter 10 ATTO AccelWare Mac Administrator Mode 45 Description edt tee d bed e te ied vec ae a apt cec eve rin eco ee 45 Administrator Mode np ELE EEUU DRE due de 45 Main Window Administrator
2. 45 Allowable Login S d Er 45 Gurrernit E oglfis erc oe et bee DR POOR OR YU a ERE MER Eie 46 ReguestiMessag68 trei ni tbe ene e ide ee ded C YY E cre du oa 46 Response Messages iip te d b eR pn dese URP qe REIR Hed aote es 46 Disable Messagss wa eee ed tn tete e ERE a n tee po WI qe 46 DECR c 46 AddingiNew USersu nien o Er E AERE DN Y AA O 47 Adding Users to a Volume ru eee es Ee eee o ee PP Re a reo Rd erp Duu 47 Removing a User ioi e tud Ee e adii ect ates iei 47 Users with Multiple Pa SVO dS e a ai a e a rea a aeaa REE 47 Visible to Mem bee Only 3 2 a Ea datei ea aE 48 Disable Messagilig 2 ieu da rider cuerda EA EDI I TEE Eee des Pa 48 Import User Lists ERE nn pe dte eiie HER EUR RR 48 System Messages o RU eed ete ep ee a ac f E 48 ObtainingiACCesS ar ep RE iz eels eae EUH MI d M 49 Manually Deleting Ente Srne mie rne vem e eee YCW e e E e e Y YR 49 Delete all Admin Entries trecenti erento trier erat a HIP DR YU idi gave peu iet ad id 50 Del te all Log ini ir Re dL Nid E E ERR GODI 50 Delete all Msg Reguest Response 50 Chapter 11 ATTO AccelWare DP 0 002 2 2
3. Once the benchmark test is complete ATTO AccelWare VMS graphically displays the test results and determines the peak and sustained values for the tests performed Read tests are shown in green and write tests in red The sustained read or write indicates the true performance of the drive itself A spike in the graph indicates a disk read or write to or from the system cache or the disk cache The top of this spike is normally the peak read or write value The peak value is commonly referred to as the burst transfer rate The performance of a volume may appear to exceed the maximum performance of the bus when SYSTEM DISK CACHE is turned on because the data is being transferred to or from the SYSTEM DISK CACHE system RAM rather than to or from the disk being tested Low Level Formatting a Drive Most hard drives are shipped from the vendor pre formatted so low level formatting 1s not necessary Formatting a drive can take several hours for larger drives If your drive is unformatted select Low LEVEL FORMAT ATTO AccelWare VMS supports asynchronous formatting allowing several drives to be formatted simultaneously while still allowing other applications to run This typically takes 20 30 minutes per Gigabyte ee Note If you must run applications while drives are being formatted be sure no utilities that scan the bus are required from drives being formatted If your system attempts to use a drive that 1s being formatted it will wait h
4. The REQUEST ACCESS dialog will appear Specify the 18 seconds remaining access level that you require and add an optional text message AccelWare DP will automatically address efuse Reduce to Read Shared the message to the user s that need to change their ATTO AccelWare User s Manual Page 57 access level in order for you to gain the access you requested When the message is sent it is written to a special location on the shared storage where it waits for the intended user to receive it The message will not be picked up immediately Each AccelWare station has a time interval set in the preferences in which the volume will be polled see the preferences section for a detailed description of polling Messages will be picked up during the polling process If a user has the polling interval set to five minutes then the longest amount of time that it would take for the user to receive the message is five minutes Your workstation will be expecting a reply and will check for the reply every minute The users receiving the request have the option to surrender all access to the volume accept the re qu est and hav e Ac C elWare DP aut omati cally IN request for Write Exclusive access has been denied by one or more users change their access level to the highest level of ampla tant mei access that would allow the other user to achieve their requested access level or decline the request Preferences Station
5. 52 npackirig x ot HY E NE 52 What is ATTO AccelWare DP tr tenen tendente en 52 How ATTO AccelWare DP Work ELN BLE a ERE 52 Why ATTO AccelWare DP is 52 ATTO AccelWare User s Manual Page 3 Installation Requirements iei erret uade crane RI nha redet 52 Web Software Authorlzation DOE EE RARI RR 53 To Install ATTO AccelWare 53 Chapter 12 ATTO AccelWare DP User 400 0 122 2 54 Getting Started with ESSEE EEEE Ennen 54 AccelWare Main WindOW iicet eene teniente Dalee LR Fen ee 54 Available Volume tract de ertet ate ee een P o geo ti 55 Information 55 Administration Con eic reti ti ed ecce caer debe v Co eee ie Dd Coe ato nh 55 Lock Icon Volume Login Status cc cceecece cece eeeeeceeeeeeeeeeeeeaaeeeeeeeeseeecaaeeeeeeeeeseeeccneeeeeeeesssaeeeeeeeeess 55 Access Icons and buttons Ydy ed e ebrei FUR 55 Update Volume s Button E 56 Volume Information Access 57 Information o
6. To successfully install and use ATTO AccelWare VMS you need A Macintosh compatible PCI based computer with SCSI Manager 4 3 System 8 1 or later Mac OS X not supported in this release One or more physically shared hard drives ATTO AccelWare VMS CD Page 10 ATTO Technology Inc To install ATTO AccelWare VMS l 2 3 4 Insert the ATTO AccelWare VMS CD Double click on the AccelWare VMS disk icon Double click the AccelWare VMS INSTALLER icon Drag the AccelWare VMS icon to the drive AccelWare VMS should be installed onto Note ATTO recommends installing this application on your internal boot hard drive The installer will ask if you want to install the AccelWare VMS extension See page 29 for help If you select vEs the AccelWare VMS extension will be copied to the extension folder If you select No it will be copied to your ATTO folder Click Quir Evaluation Mode Upon launching AccelWare v3 2 you may either begin full use of the software or you may evaluate AccelWare for 30 days by selecting the EVALUATION MODE button The demonstration is fully functional and will allow you to create volumes of up to 2 Gigabytes You will receive reminders that you do not have an authorization code during that time along with a countdown of the number of days remaining in the evaluation period Web Software Authorization When starting AccelWare Mac for the first time you will need an authorization code if you do not selec
7. Optional Mgssage from the ADMINISTRATOR menu In the dialog box select the user that you would like to reserve the volume for the user must be logged in on the system at the time of the request then select the access level that is being reserved for this user You may also enter an optional text message When the message is sent it will be recorded to the volume and will show up as an obtain message in the REQUEST MESSAGES pane in the MAIN window When a user receives the message a record is put in the RESPONSE MESSAGES pane in the MAIN window When the user that the volume has been reserved for takes the access level that the administrator has reserved the message and its responses are automatically deleted Manually Deleting Entries The MANUALLY DELETE ENTRIES function is a repair tool for the AccelWare Mac database stored on each volume It should be used with caution and as a last resort to fix serious database issues NOTE It is extremely important that all other workstations on the AccelWare Mac system are shut down and the administration workstation is rebooted immediately upon completion of these functions ATTO AccelWare User s Manual Manually Delete Entries Removing AccelWare database entries in this manner is a last resort method to cleaning up a corrupted database Before doing so you MUST shutdown ALL other AW stations connected to volume When you have completed the deletion reb
8. 716 691 9353 fax http www attotech com ATTO Technology can also be reached via e mail at the following addresses Sales Support sls attotech com Technical Support techsupp attotech com ATTO AccelWare User s Manual Page 75
9. 0 255 Max Concurrent Cmds 1 512 16 Max Frame Length v Arbitration Loop Fairness WorldWide Name 0x2000001086000E69 Inhibit Driver Loading Device Discovery By Node WWN Connection Arbitrated Loop AL tancer C Heartbeat The heartbeat signal resolves issues when commands remain outstanding on the drives This feature should only be enabled when using an ATTO ExpressPCI FC host adapter connected to Seagate Barracuda drives However it does not affect the system if left on during other situations unless the host adapter is connected to a Vixel Rapport 4000 switch The Vixel Rapport will not forward the heartbeat signal back to the host adapter ATTO Technology recommends turning the heartbeat OFF if you have a Vixel Rapport 4000 connected to Seagate Barracuda drives The performance loss to the Barracudas is less severe than losing the switch connection to the Vixel Rapport 4000 Page 20 ATTO Technology Inc The ATTO Technology ExpressPCI FC66 and ExpressPCI FCSW host adapters do not implement or require the heartbeat function Changing this setting will have no effect on the host adapter Loop Arbitration Fairness ATTO Technology recommends Loop Arbitration Fairness be enabled Loop arbitration fairness is an algorithm that assures that all NL Ports on an arbitrated loop will have equal access to the loop Each L_ Port has an arbitration priority assigned to it based its AL arbitrat
10. ADMINISTRATE USERS dialog is split into two panes The left hand pane shows all the volumes that are currently in administrator mode On the right side you will see all of the users that are currently members of the volumes on the right To see which users have access to a volume click on the triangle Page 46 ATTO Technology Inc next to the volume name in the left hand pane To see what volumes a user has access to click on the triangle next to the user s name in the right hand pane You will also notice a key icon next to each listing Clicking on this icon will allow you to change the user password on that volume Next to the key icon is the user s access level for that volume The access levels are also pop up menus This means that the user s allowable access level can be changed directly by clicking on the menu and selecting a new access level Create New AccelWare User Adding New Users To add a new user click on the CREATE USER button on the right Enter the user s login name and password twice The aU EE user will then appear in the right hand pane Even though the new user shows up on the right this entry will not be saved until the user is assigned to a volume If you leave the ADMINISTRATE USER dialog without assigning the user to a volume the user will be deleted Adding Users to a Volume Choose Highest Access Allowable To add users to the volumes sele
11. AccelWare VMS was unable to unmount the volume requested Most likely it is either in use by another user or a file or application on that volume is currently open Can t unmount volume because it is in use ATTO AccelWare VMS was unable to unmount the requested volume It is either in use by another user or a file or application on that volume is currently open Problem configuring mode pages for this drive Unconfigurable pages will be left unchanged Some mode page settings of the selected drives did not match the expected settings In order to prevent any damage or corruption these unrecognized settings will not be changed Please report the model of this drive to ATTO Technology Technical Support so that its mode page settings can be added to future versions of ATTO AccelWare VMS Can t install driver to disk There is not enough room unless the disk is repartitioned You have attempted to use the INSTALL DRIVER option to put the ATTO AccelWare VMS driver on a volume Unfortunately the driver partition created by the previous formatting software was not made large enough for the ATTO AccelWare VMS driver to fit This volume must be erased and re partitioned for the ATTO AccelWare VMS driver to be used Note Reinitializing the drive will erase all data on the disk ATTO AccelWare User s Manual Page 33 Error writing driver to disk ATTO AccelWare VMS was unable to successfully write its driver to the volume selected Try replacing
12. KEY icon Clicking on this icon will allow you to CIC change the password for the user To the right of that 15 the LOCIS DIGDUG WS Current Logins maximum access level that this user has been assigned This panel shows all the currently logged in users on the AccelWare DP system You can get the user s location and polling interval by double clicking on the user s name Request Messages These are outstanding access request messages and system messages Clicking on the MSG will display the message To delete a message select it from the list and hit the DELETE key Response Messages Access request from Vic Response from Bernie System message from Bernie These messages are responses to outstanding access Response from Admin request messages and system messages Clicking on the Response from Vic MSG will display the message To delete a message select it from the list and hit the DELETE key 8 Manage users and their access to AccelWare volumes Volume Bernie s Volume K M Visible to members only Volume users Accelware users Admin AD Admin Bernie AD Bernie Jason RS Jason Neal RS Ken Shaun RS Neal Vic RS Vic Bemove Edit lt Add New Cancel ATTO AccelWare User s Manual User Lists In administrator mode you have the ability to modify which users have access to a volume set change the user s password
13. Options Station Name Login automatically The PREFERENCES option can be found under the FiLE menu Station Name This is the name that identifies this workstation on the AccelWare DP system Each workstation on an AccelWare E DP system must have a unique station name otherwise Passwort data loss may occur PolingIntervat 5mnues Automatic Login Refresh Interval 5mnues 71 AUTOMATIC LOGIN will automatically enter your username and password as soon as AccelWare DP starts This function BIO should be used only where volume security is not an issue To Save current access settings on exit enable this function click the AUTOMATIC LOGIN check box then enter a username and password Ue Save Current Accesses Upon Quitting AccelWare DP preferences may also be enabled to save volume settings for each user on exit by checking the SAVE ACCESS SETTINGS UPON QUITTING box When enabled all current volume access privilege settings will be saved when the user logs out of the system and re established when the user logs back in If the saved access level is not available AccelWare DP will attempt to gain the next lowest access level If this function is disabled all volumes will be at No ACCESS when a user logs in Polling Interval Because all messages are stored on the shared storage AccelWare DP will periodically access the drives to check for messages This process is called PoLtinc The polling interval is
14. RAID group and all existing data For optimum system performance all drives on a system should use the same disk driver THE INSTALL DRIVER OPTION allows you to install the ATTO AccelWare VMS driver on all of your drives without altering the volumes on that drive To install the ATTO AccelWare VMS driver 1 Select that drive from the DEVICE WINDOW 2 Select INSTALL DRIVER from the UTILITIES MENU For detailed ATTO driver information see Appendix A ATTO Driver Selection Select the ATTO Driver version to install on disk most recent version is selected by default Note Always back up hard drives before installing a new driver to prevent the loss of data if errors occur The driver partition that is already on a drive may not be big enough for the ATTO AccelWare VMS driver and you may have re initializing the volume before installing the new driver Page 30 ATTO Technology Inc Mode Pages Mode pages are device specific parameters stored on the hard drive which control a variety of functions including drive cache management error detection and error recovery ATTO has devoted substantial resources determining the best mode page settings for digital video and prepress applications To optimize your new volume for these applications select CONFIGURE MODE PAGES AND OPTIMIZE FOR DIGITAL VIDEO OPTIMIZE FOR PREPRESS Or OPTIMIZE FOR DIGITAL AUDIO ATTO AccelWare VMS examines your drive s and selects the optimum mode
15. Technology XPT Yersion 0000 HBA Yersion 0000 Family FC Type FC66 Slot Type PC Bus Internal External Fast SCSI 2 N A Host SCSI ID 127 Bus Width N A Max ID on Bus 125 Synch Transfer N A Max LUN 31 SCSI Signal via FibreChannel FC_P ExpressPCI FC Configuration Use Hard HBA Address LUNs Full Duplex Hard HBA Address 0 125 0 Yideo Tuner Heartbeat Retry Count 0 255 Max Cmds Per Port 1 512 Retry Delay 0 255 n_ Max Concurrent Cmds 1 512 16 Max Frame Length Arbitration Loop Fairness WorldWide Name 0x2000001086000C6D Inhibit Driver Loading Device Discovery Node WWN 2 The following screen will appear for the ExpressPCI FCSW Bus Information Information Reported Bus 1 SIM Yendor ATTO Technology SIM Yersion 0210 HBA Yendor ATTO Technology k XPT Yersion 0000 HBA Yersion 0000 Family FC Type FCSw Slot Type PCI Bus Internal External Fast SCSI 2 N Host SCSI ID 127 Bus Width N A Max ID on Bus 125 Synch Transfer N A Max LUN 31 SCSI Signal via FibreChannel FC_P ExpressPCI FC Configuration 0 Use Hard HBA Address Non zero LUNs Full Duplex Hard HBA Address 0 125 0 Yideo Tuner Ll Class 2 Retry Count 0 255 Max Cmds Per Port 1 512 Retry Delay
16. When a user sees the message a record is put in the RESPONSE MESSAGES pane in the main window This allows you to see who has seen the message and will allow you to determine when the message can be deleted To delete a system message click on MESSAGE in the REQUEST MESSAGES pane of the MAIN window and press DELETE on your keyboard This will delete the system message as well as all responses Obtaining Access The OBTAIN ACCESS command allows the administrator to take access from one user and reserve it for another user While the volume is reserved no other users other than the user the volume is reserved for can obtain an access level that would prevent the RESERVED FOR user from obtaining the access level that the administrator has specified example if a the volume is reserved for write shared then no other user can obtain write shared or write exclusive but they can obtain read shared If a user has a document open on the volume that is being btain Access x 1 Volume Bernie s Volume K will be J obtained for the selected user When the user gains the obtained access the request will be dropped and normal AccelW are access rules will resume Volume Bernie s Volume K User Bernie m New access write Exclusive E Message optional Type a text message herel Cancel obtained at the time the message is received AccelWare DP cannot unmount the volume The user must close their do
17. a name for the volume you are creating and enter it into the VOLUME NAME box Volume names can be any combination up to 27 characters and use any character except a colon The volume name is changeable once the volume is mounted on the desktop If a volume name is not entered the default name ATTO VOLUME or RAID 0 GROUP is used Page 24 ATTO Technology Inc Maximum Size Desired Size The Max SIZE in MB shown in the NEW VOLUME window is equal to the largest possible volume RAID or standard The largest RAID 0 Volume is equal to the smallest available block of free space multiplied by the number of drives used in the RAID 0 Volume The default setting for the DESIRED SIZE of the volume is equal to the maximum size available on the disk If you wish to create more than one volume set the DESIRED SIZE to the size of the volume you wish to create If the DESIRED SIZE is less than the MAXIMUM SIZE available on the disk there is additional FREE SPACE available to create another volume Interleave RAID 0 Volumes Only RAID Level 0 divides disk accesses into predefined chunks of data If you set the interleave to 512 Bytes ATTO AccelWare VMS would access each disk assuming two disks in the array 32 times to transfer a 32 KB file If the interleave is changed to 16 KB ATTO AccelWare VMS would only access each disk once to perform the same file transfer The goal of setting the optimal interleave value is to ensure the operating system splits
18. account will be created according the settings in the AW ADMINISTRATOR SETTINGS function in the OPTIONS menu Please note this default username and password setting Page 12 ATTO Technology Inc If you are creating a RAID 0 volume with Auto Detection l Click CREATE RAID 0 VOLUME Click OK Set volume parameters ATTO AccelWare VMS automatically creates partitions based on the parameters you set Note The ATTO AccelWare SHARED VOLUME box is checked by default Please verify this setting To create non shared volumes uncheck this box Any volume created on common storage must be designated ATTO SHARED to ensure data integrity Once a drive is marked shared it will appear in the AccelWare VMS volume window with an asterisk next to it designating the volume as unmounted The drives will only mount when ATTO AccelWare Mac or AccelWare DP is running If you try to manually mount an AccelWare volume a dialog box will appear stating AccelWare must be used to mount this volume Click OK Note that a default ADMINISTRATOR account will be created according the settings in the AW ADMINISTRATOR SETTINGS function in the OPTIONS menu Please note this default username and password setting If you are creating a Standard volume without Auto Detection l Select the drive you wish to create the volume on To select multiple drives hold the Shift key and click on the drives One volume will be created per drive Click CRE
19. enter the Company Name official licensee s name your company s name the serial EDS number that came with your AccelWare application and the fuae authorization code retrieved from the ATTO website see previous page or the quick reference card that came in your package It is important that you enter the user name and company name exactly as entered on the ATTO website If you select EVALUATION MODE you will not have to enter the authorization information Station and Login Names Every AccelWare station MUST have a unique Station Name Typically a station will have a unique Login Name as well However AccelWare users are free to log in at any station After entering this information you will be asked to enter a unique station name for your computer This name will identify the computer on the AccelWare Mac SAN It is very important that you give each workstation a unique name Failure to do so can lead to loss of data on your volumes y WARNING see Failure to ensure each copy of AccelWare has a unique Station Name WILL create the potential to corrupt AccelWare Volumes Station Name Vic s Computer LoginName Vic Login After setting the station name SITES gt 1 you will be asked to login Type the default username and passwort _ password as set up in AccelWare VMS software If you are not sure what the default username and password are go to th
20. for a volume the pop up menu above the right hand pane becomes active This pop up iared menu gives you access to information about the volumes and allows you to change certain information area Allowable Logins ALLOWABLE LOGINS shows all users that are currently registered as users for the selected volume On the right hand side of each listing is a KEv icon Clicking on this icon will allow you to change the password for the user To the right of that is the maximum access level that this user has been assigned An AD access level denotes administrative access ATTO AccelWare User s Manual Page 45 Current Logins This panel shows all the currently logged in users on the AccelWare Mac system as well as the users CurrentLogins 2 CurrentLogins 2 MAE Request Messages These are m as access request messages and system messages Clicking on the MSG icon will display the message To delete a message select it from the list and hit the DELETE current access levels You can get the a user s location and polling interval by double clicking on the user s name usive Request Messages System Message Msg User Access Request M red key or select DELETE MESSAGES from the ADMINISTRATOR MENU Response Messages These messages are responses to outstanding access request xclusive shared hared a m
21. in the driver partition of the applicable drive s 2 Youcan manually install an ATTO driver to a disk s driver partition This procedure prompts you for the version of the driver you prefer to install How does an ATTO driver get installed into memory Three possible ways 1 The most common way is to have the driver loaded off a disk drive at boot time Anytime you create a RAID 0 group with ATTO AccelWare VMS the most recent ATTOMGDARAID driver is automatically installed on each of the disks in that RAID group If you create a standard HFS Page 70 ATTO Technology Inc partition with ATTO AccelWare VMS or ATTO Pro Tools you also install an ATTO driver on the disk defaults to install driver 2 Secondly the ATTO driver may be loaded off an ATTO extension ATTO AccelWare VMS extension AccelWare VMS Ext version 3 Thirdly on the fly when you create a new volume or mount a new drive This assumes that the driver wasn t already in memory Note You should not have both extensions installed simultaneously What s the difference between the driver in memory and the driver on the disk The driver in memory is controlling the device and will continue to control the device until you shut your system down The driver on disk is the place where the driver in memory was loaded Only one ATTO driver needs to be in memory At boot time each disk attempts to load and run its driver The ATTO drivers have the intelligence to
22. is valuable in situations in which you want all files of a certain type or all files created by a certain program to get the same file extension For example a type of TEXT a creator of and an extension of TXT will cause all Mac files with a file type of TEXT to be displayed under Windows with a file name extension of TXT regardless of their creators ATTO AccelWare User s Manual Page 67 About MacDrive Tab To access MACDRIVE 2000 ACCELWARE EDITION PREFERENCES select MACDRIVE PREFERENCES from the AccelWare DP FILE MENU The MacDrive for Accel Ware Properties will be displayed Selecting the ABOUT MACDRIVE tab reveals a tab providing details about the current MacDrive installation and how to MacDrive 2000 Accelw are Edition Properties x receive technical support The SUPPORT INFORMATION button opens a window that provides specific contact information for MacDrive technical support To provide more efficient technical support the COMPONENT DETAILS button opens a window that provides information on the installed components of MacDrive This window contains A COPY TO CLIPBOARD button to copy the details of the MacDrive installation to the system clipboard to paste into another document for communication on a technical support issue File Properties Tab When any file or folder is selected with a right click of the mouse the Windows shortcut menu offers a PROPERTIES option This option opens a tabbed window that prov
23. items are missing please contact ATTO Technical Support What is ATTO AccelWare Mac AccelWare Mac is an application program that allows you to mount AccelWare volumes control access to a volume and request access to a volume from other users AccelWare Mac also has administers volume control and system messaging How ATTO AccelWare Mac Works After AccelWare VMS creates standard Mac volumes they become hidden from the Mac OS and the Mac OS cannot find them mount them or access them in any way However AccelWare Mac knows where these volumes are and when access is requested AccelWare will read data from a hidden partition on these hidden volumes to see if the user has access rights to that specific volume Why ATTO AccelWare Mac is Necessary ATTO AccelWare manages data It is this management function that allows sharing common storage AccelWare prevents file system errors that normally occur when multiple users attempt to write to the same area of a storage device simultaneously Systems in a shared storage group are not immediately aware of the activity of other systems Without AccelWare they will attempt to write a file to the same storage volume resulting in data being written to one area of a volume by one system then the data is overwritten by the another system However ATTO AccelWare Mac prevents this corruption by coordinating access to volumes in shared storage groups Installation Requirements The following is requ
24. of available system memory e MB of available hard disk space e Shared storage Volumes and Partitions First determine how large you want your RAID 0 volume to be then select which drives to create them from A Mac OS Extended volume be at least 32 MB AccelWare VMS will not allow anything smaller Boot Drive Considerations Ideally a separate boot drive should exist usually the hard drive included with your Macintosh Although it is possible to create a Fibre Channel boot drive this configuration would not work in a SAN environment RAID 0 Volumes For optimum performance use two identical drives for your RAID 0 Volume or Stripe Group ATTO AccelWare VMS RAID 0 supports different size drives If you have a stripe group of two different size drives the larger drive will have free disk space which 1s then usable for a standard volume If you have free space on another drive you could combine the free space on the two drives to become part of another RAID 0 volume For example if you striped one 10 Gigabyte drive and one 9 Gigabyte drive your Stripe Group RAID 0 Volume capacity would be 18 Gigabytes with 1 Gigabyte of free disk space available on the 10 Gigabyte drive to create another RAID 0 volume Maximum Allowable Volume Size AccelWare VMS limits the maximum volume size to two terabytes The maximum number of drives that can be stripped together is 32 FireWire Specifications ATTO AccelWare VMS Supports FireWire IEEE 1
25. only load once Only one ATTOMGDARAID driver can be loaded into memory Typically you ll only have one of the two ATTO applications and therefore will only be dealing with one of the two possible ATTO drivers Using both drivers is fully supported What if I have more than one device No problem the single ATTO driver can control as many devices as you can connect What s the seguence for finding ATTO drivers at boot time First all the host adapters including Apple ATTO and any other third party are scanned for devices If an ATTO driver is found on a disk it is loaded into memory What if I have an older and a newer ATTO driver on two different disk First come first served If the older driver is loaded first the newer driver is never used You shouldn t ever have a case where it is preferable to use different versions of the same ATTO driver at the same time If ATTO AccelWare VMS senses an older driver on your system it suggests that you replace it with the newer driver Unless you ve been instructed by ATTO Tech Support to specifically use an older driver you typically want the latest and greatest driver I only have one disk with an ATTO driver installed on it and it s on a removable cartridge that won t be inserted at boot time The extension loads up an ATTO driver for each Direct Access or Optical Type 0 or 7 SCSI device that isn t already being controlled by another third party driver Note this does not
26. product SANs Please fill out this form to apply for an authorization code Support Your authorization code will be emailed directly to you Be sure to enter a valid email Buy ATTO address If you have forgotten your authorization code for your existing software there is no need to fill out this form Please click here This Email will not be used for promotional Wstore purposes RIndicates a required field Product Name r Select Product Version Number al Customer Name R E Mail Address R Company Name ln Minimum 4 characters Serial Number Letters are lowercase Check here to receive information about software and firmware updates Done Internet To Install ATTO AccelWare DP To install AccelWare DP insert your AccelWare DP CD into your CD ROM drive and follow the following steps 1 Double click the sETUP EXE file in the AccelWare DP directory on your CD 2 Read and accept the terms of the Software License Agreement 3 Retrieve your authorization code from the ATTO website Web Software Authorization below if you are installing the complete version of AccelWare DP 4 Enter user name company name serial number found on your CD case and authorization code all fields are case sensitive Type in your user name and company name exactly as you did on the ATTO website A unique serial number may be used for each AccelWare DP user on the SAN 5 Once the installation has complet
27. spread the drives out among the users to decrease the number of transactions for a single drive Several users attempting to access a drive at one time will decrease its performance To prevent confusion keep all finder windows closed when feasible When volumes are updated finder windows will close and re open If several are open at once windows will be opening and closing as volumes are updating elf it is necessary to run a disk utility program on a particular volume be sure that all users have no access It is recommended that all other workstations on the SAN be shut down when a disk utility is run eTo have AccelWare Mac automatically mount drives during start up make an alias of AccelWare Mac and place it in the STARTUP ITEMS folder You must also set up the preferences for automatic login elf you have a large number of volumes you may need to increase the memory allocation for AccelWare You can do this by clicking on the application icon and selecting GET INro from the file menu An allocation of 2 3 MB should be sufficient elf you do not need the security functionality in AccelWare Mac and want a simpler operating environment here is a suggestion on configuring AccelWare Mac 1 Create a user with no password for each workstation Give the user a name that would identify the workstation 2 Assign the users to all volumes with write exclusive access rights 3 Go into the preferences on each workstation enable the autom
28. the cable verifying correct termination turning the drive off and back on and restarting your Macintosh If this doesn t help re initialize the disk Note Re initializing the drive will erase all data on the disk Driver was installed to disk successfully It will take control of the drive the next time you restart the system The INSTALL DRIVER command was successfully completed This drive will continue to use the old driver if there is one until the system is restarted After restart this drive uses the ATTO AccelWare VMS driver and is represented on the desktop by an ATTO AccelWare VMS icon Program aborting because the Mac OS SCSI Manager 4 3 cannot be accessed In order to run the program please ensure that your System Software is up to date intact and includes SCSI Manager 4 3 ATTO AccelWare VMS requires Apple s SCSI Manager 4 3 to operate SCSI Manager 4 3 is built into all Power Macintosh systems Other Macintosh compatible systems require that SCSI Manager be loaded using the SCSI Manager 4 3 extension included with the your operating system Drive s block size is 0 The drive may need to be low level formatted First try clicking the RESCAN button If this message reappears the drive appears to be damaged or corrupted and may need to be formatted Before formatting the drive try turning the drive off and back on and restarting your Macintosh Unrecoverable error accessing drive First try clicking the RESCAN bu
29. type BMP File creator fee IM Attributes Gustom icon Jv Shered ATTO Technology Inc both Appendix B and MACDRIVE 2000 ACCELWARE EDITION PROPERTIES EXTENSION MAPS TAB for details on how you can configure MacDrive to append extensions to the names of files on Mac disks based on type and creator attributes as well as assign type and creator attributes based on the file name extensions of newly made Mac files Attributes Macintosh files can possess additional properties known as attributes However only the NAME LOCKED attribute can be changed The remaining attributes are for reference only ATTO AccelWare User s Manual Page 69 APPENDIX A ATTO DRIVER INFORMATION ATTO Driver Principles The following information is supplied for reference ATTO AccelWare VMS handles drivers for you automatically What is a device driver Devices floppy drives serial ports hard drives tape drives CD ROMs etc communicate with the Operating System and with applications through special programs called device drivers A device driver typically controls a specific device The driver controlling your floppy drive Sony driver is different from the driver controlling your CD ROM drive AppleCD driver Each driver has a unique driver reference number or refNum What is the ATTO driver and how do I use it e ATTO AccelWare VMS includes a multi purpose HFS RAID driver named ATTOMGDARAID ATTO AccelWare VMS can cr
30. 394 standard when using an Indigita SCSI Interface Module SIM Please check our website for a list of supported FireWire drives and vendors including the Indigita s SIM and bridge products at http www attotech com firewire html For specific technology information about IEEE 1394 FireWire check the Apple website http www apple com ATTO AccelWare User s Manual Page 17 CHAPTER 5 ATTO ACCELWARE VMS INTERFACE SS AccelWare VMS Volume Management Software B gt gt DEVICE madii VOLUME WINDOW Buses and Drives LUolumes WINDOW CENE pp ni gm PASE MENU V Bus O Apple Computer Rev G lacintosh HD 3566 i MENU 57 Bus 1 ATTO Technology Rev 0114 i Standard Volume 33 92 GB 1 0 0 Disk SEAGATE 0 0 MB Free i RAID O shared 679468 i 110 Disk SEAGATE 0 0 MB Free i p 1 2 0 Disk SEAGATE 0 0 MB Free 4 150 Disk SEAGATE 0 0 MB Free i VOLUME DEVICE WINDOW WINDOW Create Uolume s nili T _ J 63 52 Standard E Nias 8 d Mount E Unmount EE ET 5 RAID O Yolume Button 5 b Click this button to create a RAID O striped array using the selected drives To enable button select two or more available drives from the y z p Device Window Shift click to select more than one drive AccelWare VMS MAIN Device Window On the left side of the ATTO AccelWare VMS MAIN WINDOW is the DEVICE WiNDOW This windo
31. A 23 Unallocated Volume Space 1 ete iere eee einsenden Sun Y 23 Ignoring Auto Detection rne 23 Updating the ATTO 2 23 Ignoring Update ATTO 23 Creating New Vol tmes orte tre dite retento rr e D pi a 24 ATTO AccelWare VMS Utilities 26 Scanning BUSSeSi EE 26 Converting to AccelWare aep t emp ot da dea icd agat ebat Rie Anke picante 26 Converting from DL Ydd Ter 26 Create Standard Volume 4 ie iore eie inni e eie Ie bey YR dee THY EE DF nn 26 Create IAID 0 Voltrmie ote ROREM HM TRIP 27 Mounting a Vol rrie on reine HEURE A eie t eite ee diee ege 27 Unmo ntirig a Vol rme gi op ede Pu mibi ep eint a eee bed pm 27 REMOVING Volume e diede ARR 27 Benchmarking a Volume Linee oe tee em tet eiae De rade bec 27 Low Level Formatting a 29 CERE Eee TR 29 Spin Drive DOW ocio tete ter efe eet Stet teta et iicet o aft dte yy 30 Drive Jp ee teo t t lea ui
32. AT TO ATTO Technology Inc ATTO Technology Inc ATTO AccelWare Installation amp Operations Manual for AccelWare VMS v1 8 AccelWare Mac v3 2 and AccelWare DP v3 0 1 1999 2002 ATTO Technology Incorporated All rights reserved All brand or product names are trademarks of their respective holders No part of this manual may be reproduced in any form or by any means without the express written permission of ATTO Technology Incorporated 1 2002 Document Control Number PRMA 0234 000 Contents Introduction iet T 6 Chapter 1 E 8 How ATTO AccelWare VMS WOrkS tig tire Donee ierit Gap oed tue epit daga da 8 About This Mar al ieu nee iiu eme eire 8 Chapter 2 Storage Area Network Planning 9 Chapter 3 Quick Start Guide NA RWYN 10 ATTO AccelWare VMS Guidelines for ATTO AccelWare Mac and AccelWare 10 Installation Requ irements ucc t e aere edere Terre ee eee ne Re ee pde etes 10 Evaluation Mode 2 ire En ma cate ra eae ete ma ee ict tegeret 11 Web Software 11 Converting Existing Storage to Shared 14 Converting existing AccelWare Shared Storage to be Compatible
33. ATE STANDARD VOLUME Set volume parameters ATTO AccelWare VMS automatically creates partitions based on the parameters you set Note The ATTO AccelWare Shared Volume box is checked by default Please verify this setting To create non shared volumes uncheck this box Any volume created on common storage must be designated ATTO SHARED to ensure data integrity Once a drive is marked shared it will appear in the AccelWare VMS volume window with an asterisk next to it designating the volume as unmounted The drives will only mount when ATTO AccelWare Mac or AccelWare DP is running If you try to manually mount the AccelWare volume a dialog box will appear stating AccelWare must be used to mount this volume Click OK Note that a default ADMINISTRATOR account will be created according the settings in the AW ADMINISTRATOR SETTINGS function in the OPTIONS menu Please note this default username and password setting ATTO AccelWare User s Manual Page 13 If you are creating a RAID 0 volume without Auto Detection l Select the drives you wish to include in the RAID volume To select multiple drives hold the Shift key and click on the drives Click CREATE RAID 0 VOLUME Set volume parameters ATTO AccelWare VMS automatically creates partitions based on the parameters you set Note ATTO AccelWare Shared Volume box is checked by default Please verify this setting To create non shared volumes uncheck this box Any volu
34. If Visible to Members Only is selected this able to see the volume in your volume list but will not be able to access it until a valid username and password are entered AccelWare user that has been granted access RS WS WE by an Administrator Note An AccelWare Volume can be visible Disable Messaging but still unavailable to the user By selecting this function the AccelWare 3 2 client will not be allowed to send any messages It is extremely important to 6 i The Messaging option refers to all three have all AccelWare clients on the same version level Because types of messages System Request Access this disable messaging feature was not included in the AccelWare 3 1 release AccelWare 3 2 client who has selected DISABLE MESSAGING Will be able to receive a message sent by an AccelWare 3 1 client Messaging Allowed Import User Lists AccelWare can import tab delimited text containing usernames and passwords For example you can use a spreadsheet application to assemble your user list usernames in the first column and passwords in the second Then save the list as tab delimited text most spreadsheet and database applications support this Then use the IMPORT USER LIST function to add the users to the user list right pane You can then assign the users to volumes Note Users are not saved until they are added to a volume Also if a user that is on t
35. NA Bernie DIGDUG NA wes Ken s Volume F 3 gf N Write Shared amp Stock Footage I 3 Vic s Volume NA Read Shared Access Update Volumes ATTO Login Bernie Page 56 ATTO Technology Inc Volume Information Access Control The VOLUME INFORMATION ACCESS CONTROL is a small box that appears in the upper right hand corner of the MAIN AccelWare dialog window When clicked it expands iis E3 the main window to show specific information on selected volumes In USER MODE the expanded window will show the currently logged in users for a selected volume If more then one volume is selected no users will be displayedas 5 AccelWare will not know which volume to report on Information on currently logged in users shared Double clicking on any of the users under the current logins panel will display a dialog that indicates the user s location machine name and polling time see messaging for an explanation of polling time User Tips e For best performance do not assign several users to the volumes using the same physical drive Make an attempt to spread the drives out among the users to decrease the number of transactions for a single drive Several users attempting to access a drive at one time will decrease its performance eTo prevent confusion keep all explorer windows closed when feasible Volumes cannot update when an explorer window is open for that volume elf it is necessary to
36. Technology Inc To delete a system message click on message in the REQUEST MESSAGES pane of the MAIN window and press DELETE on your keyboard This will delete the system message as well as all responses Obtaining Access The OBTAIN ACCESS command allows the administrator to take access from one user and then reserve the volume for another user While the volume is reserved no other users other than the user the volume is reserved for can obtain an access level that would prevent the RESERVED FOR user from obtaining the access level that the administrator has specified example if a the volume is reserved for write shared then no other user can obtain write shared or write exclusive but they can obtain read shared If a user hasa document open on the volume that is being obtained at the time the message is received AccelWare can not unmount the volume In this case it is up to the user to close documents and switch to No AccEss When the user switches to NO ACCESS then the volume will be reserved Additionally the user can refuse the obtain message but must include a refusal message To generate an OBTAIN ACCESS message select the function Obtain Access AccelWare volume will be obtained for the selected user When this user gains the obtained access the request will be dropped and normal AccelWare access rules will resume Volume Name ATTO Volume1 Access to Obtain amp Write Exclusive Q Write Shared Q Read Shared
37. WINDOW oe Sust d Read Sust d Write 553 teri Ea Stop pur Clear Quit Select BENCHMARK from the UTILITIES MENU TREE Bor 88 Bom Re X 1 2 3 Click START 4 Additional volumes can be tested by selecting them from the menu in the lower right corner of the Benchmark Utility ATTO AccelWare User s Manual Page 27 Max Transfer Size The ATTO AccelWare VMS Benchmark performs disk reads and writes of varying sizes on the volume being tested The MAX TRANSFER SIZE option determines the size of the transfers being performed The default setting of 512 KB performs reads and writes from 8 KB to 512 KB To test a volume for smaller transfer sizes such as database applications select a smaller value such as 32 KB To test a drive for applications that transfer larger blocks of data such as digital video select a larger transfer size such as 2 MB un Note To run benchmark tests with a 2 MB maximum transfer size it may be necessary to allocate more memory to ATTO AccelWare VMS To do this quit ATTO AccelWare VMS select its icon select GET INFO from the FILE MENU and change the preferred memory setting to a higher value Expected Peak The ExPECTED PEAK setting adjusts the scale of the Transfer Rate axis on the graph It is adjustable from 10 MB sec to 160 MB sec When the benchmark test is complete the Transfer Rate axis is automatically adjusted to best fit the volume performance Sample Siz
38. XTENSION Maps This ensures multiple computers are using the same set of maps by one user exporting a file containing the maps on one system and then other computers importing the file The first entry is default and cannot be removed or renamed The type creator and file name extension specified in this Extension Map are used by default whenever a more appropriate selection does not exist Typically there is no default file name extension as such an extension would be appended to every file name that does not have a more appropriate extension Show extensions when viewing Mac file names This option controls whether MacDrive displays Mac file names with appended file name extensions based on type and creator If turned off it will override the settings associated with each Extension Map as described in the EXTENSION MAP PROPERTIES section below Remove recognized extensions when creating Mac files This option controls whether MacDrive removes recognized file name extensions when making new files on Mac disks When enabled an EXTENSION MAP causes MacDrive to automatically assign a type and creator based on a file s extension MacDrive will also remove the extension from the Mac file name For example with this option enabled if there were an EXTENSION defining the extension wks and you were to create a file called My MONEY WKS the file name extension would be removed The result is a file called My Money with the type and creator
39. a e YL ctv eae uio Ae ee 30 Installinigithe ATTO DEFiVgr iet tri tete CF e eee i et Pere eue ee ey 30 Mode Pages adero fut t ast isse Hie UE ved a copa tal doi has ODER Sos FN dede Sc Y Fro ao 31 ATTO AccelWare VMS Extension e erret ERRARE ANAN ERR ERR RR eR Rt 31 Chapter 7 Troubleshooting and Error Messages 2 32 SenseiData MesSag amp S e Ee Qe ted egt be AD ydr CU SY00 32 Other ErrorMesSadges ota tte E REUS DH RETENIR Eee denk 33 Page 2 ATTO Technology Inc Chapter 8 ATTO AccelWare Mac 22 4 0 1 36 DUnpackirig roger tr odda YO n Eo tei de deca OR rti de 36 What isATTO AccelWare Mac tede de FE ree dnte eee DF 36 How AT TO AccelWate Mac WOLFIKS eiu Gi ett Ee a ta ii do RE DR e debe Le rd 36 Why ATTO AccelWare is 36 Installation Requirements nene nre inier pu ente nne rhon i utetur re Lu deste vu bre vera eaaet 36 To Install ATTO AccelWare Mace i tet Sete UO PU eather i acu 37 Evaluation Mode tio eroe rere Re e ei Pe e perte e Be eoe ebbe e cedo 37 Web Software Authorization sei nier Dette trae tr Ee LL FWY DAFN OY LID dea Pea pet
40. ac file 66 Remove recognized extensions when creating Mac 66 Extension Map Propertl amp e8 e ee der e ERR RE E GY ERDF WD Gn 67 Show this file name iaie aeara dr ana KE aaa daera 67 Assign this file type and file 67 Don t remove the file name extension e sede ble ne iba aee duode NEL nnne an 67 m in ete n tet ente under egets 68 File ire eat 68 ee p EDU ete EN ree ee o rie ell ES 68 Page 4 ATTO Technology Inc Datla SIZE 68 Resource siZ6 eod ete Qe DG YNG y 68 RE RS RY FE NT UR 68 File type and Eile creator ooi e ete e eT d eei e a hain FF 68 A tnbutes oer cerva e eia dle eon ie e veto edere 69 Appendix A ATTO Driver 2 70 Appendix B Extensions Types and Creators 4 222 72 Appendix C MacDrive 2000 AccelWare Edition Troubleshooting 73 Why can t open my Macintosh 1 73 Why don t I see the icons or fil
41. access all other users must have read shared access or no access WE Write Exclusive Indicates you currently have exclusive access to the volume no other users can gain any level of access to this volume To gain write exclusive access no other users may have access n Note When a volume is not in use you should switch to READ ONLY OR NO ACCESS for that volume to allow other users to gain read and write access To change your access level to a volume s select it from the list of volumes and click the appropriate access button If another user has an access level that prevents you from gaining access a dialog will appear You can then request access to the volume see Requesting Access Messaging Update Volume s Button The UPDATE VOLUME S button updates read only volumes mounted to your desktop Read only volumes have to be updated periodically to reflect changes made by other users To update a volume select a volume in the window and click the UPDATE VOLUME S button AccelWare DP automatically updates volumes periodically based on the preferences option in the menu Clicking UPDATE VOLUME also polls the volume for any outstanding messages Note volume updates cannot occur if the disk is in use File open window open etc AccelWare DP File Edi Station Volume Administrator Help AccelWare Volumes Current Logins Bemie s Volume J E Write Exclusive User Station lt 9 Graphics 3 pf
42. and determine the user s maximum access privileges To perform any one of these tasks select ADMINISTRATE USERS from the ADMINISTRATOR menu POR Help Administer Users Ctrl U System Message Ctrl M Obtain Access Ctrl B Manually Delete Entries Ctrl D Page 61 At the top of the window will be a pop up menu that will allow selection of the volume whose users will be administrated The volumes listed here are the volumes that you currently have in administrator mode Below this is a list of allowable users for the volume The KEY button will allow you to change the user s password To the right of that is a list of all known users on the AccelWare DP system In other words all the users on all the volumes in the AccelWare DP system including volumes for which you are not the administrator Creating a New User To create a new user click on CREATE New USER huttoni You will then be prompted to enter EY OS a EA the user s login name and password Once the 20 user has been entered the name will appear the right hand pane All Known Users To add Username the user to the volumes select the user s name Es and click the add button You will then be asked to assign an access level for the user ADMINISTRATOR ACCESS will give the user full Cancel administrative rights and functionality to the volume NOT VIEWABLE access will cause the volume not to appear in the user s vol
43. ang until formatting is complete Erasing a Drive Erasing a drive removes all volume information from a disk drive making all data stored on that disk inaccessible This is necessary to create all new volumes on a drive Erasing a drive erases all volumes on that disk including members of RAID 0 volumes so know which volumes you want to keep on the drive before it is erased Clicking on a drive in the DEVICE WINDOW highlights volumes that use space on that drive To erase a drive quit AcceI Ware then highlight it in the DEVICE WINDOW and then select ERASE DISK from the UTILITIES MENU ERASE DISK provides an optional ERASE WITH SECURITY OVERWRITE Checking this option writes a random pattern of data on the whole drive making the data unrecoverable ERASE A DISK WITH SECURITY OVERWRITE may take up to several hours for larger disk drives ATTO AccelWare User s Manual Page 29 Spin Drive Down Spins down a hard drive so it can safely be removed Does not unmount any volumes on the drive In order to use the drive again either e Remove and reinsert it Cycle power to the drive e Use the DRIVE SPIN UP command Spin Drive Up Spins drive up if it has previously been spun down Installing the ATTO Driver Note ATTO AccelWare VMS driver should not be installed RAID groups not created by ATTO AccelWare VMS or ATTO ExpressRAID Installing the ATTO AccelWare VMS driver on a non ATTO AccelWare VMS group will destroy the
44. atic login function and enter the user name you created for that workstation Having a unique username for each workstation will make messaging and certain dialogs less confusing 4 The system is now set up Page 42 ATTO Technology Inc Request Access Volume Name Vic s Volume Requesting Access Messaging Requested Access You may need a certain level of access to a volume but cannot Write Exclusive gain that level because another user s access level prevents it Q Write Shared Only one user can have write access to a volume at any one Q Read Shared time and if a user has write exclusive access then no other user can gain access to the volume To help with this problem AccelWare Mac has the ability to request access from other users as well as the ability to send text messages with those requests To request access from a user select the volume in the main AccelWare Mac window then go to the VOLUME menu and select REQUEST ACCESS Optional Message Type a text message here Access Request Notification Volume Name Vic s Volume Requester Ken Above requester has requested Write Shared access to this volume If you are The REQUEST dialog will appear Here you will specify the access level that you require and add an optional text message AccelWare Mac will automatically address the message to the user s that need to change their access level in order for you to ga
45. be checked to initialize a volume using the Mac OS extended format r Notes Drives initialized using the Mac OS extended format are usable on the Mac OS 8 1 or later only Low Level Format Most hard drives are shipped from the vendor pre formatted and low level formatting is not necessary Formatting a drive can take up to several hours for larger drives If your drive is unformatted you can format it by selecting Low LEVEL FORMAT ATTO AccelWare VMS supports asynchronous formatting allowing several drives to be formatted simultaneously while still allowing you to run other applications on your computer ATTO AccelWare User s Manual Page 25 Install Driver When creating a new volume the ATTO AccelWare VMS disk driver is written to the disk This is necessary for the volume to be mounted on the desktop and used This option should be on when creating a new volume Canister Pseudo Removable This option treats hard drives like removable media to allow users to swap drives The drive spins down when dragged to the trash so users can remove the drive The drive will automatically remount when reinserted ATTO Shared using AccelWare This option when enabled creates shared volumes that can only be accessed by using ATTO AccelWare Mac or ATTO AccelWare DP This allows workgroups to share and manage access to common storage Users without ATTO AccelWare Mac or ATTO AccelWare DP will not be able to access these shared volumes This b
46. ccessfully install and use ATTO AccelWare VMS software using the information in this chapter If you have no experience creating RAID volumes skip this chapter and proceed to Chapter 4 What You Need To Know a basic understanding of RAID 0 volumes then to Chapter 5 Disk Drive Utilities which explains how to create standard RAID 0 volumes ATTO AccelWare VMS Guidelines for ATTO AccelWare Mac and AccelWare DP Only one user in a shared storage configuration should have access to AccelWare VMS to assume the role of AccelWare Administrator AccelWare VMS allows users to convert volumes from AccelWare volumes to standard Macintosh volumes so that anyone with access to the VMS application will be able to access the volumes without a password AccelWare VMS should be treated as a key to secured volumes access to the application and its installer CD should be restricted When the AccelWare Administrator is running AccelWare VMS AccelWare Mac or AccelWare DP should not be running All other users in the shared storage configuration must be powered down and remain powered down until the AccelWare Administrator has completed all AccelWare VMS procedures After the Administrator has completed any procedures in AccelWare VMS the Administrator must quit AccelWare VMS and the system must be restarted After AccelWare VMS is closed all AccelWare Mac and AccelWare DP users may boot their systems and access the shared storage Installation Requirements
47. ched to this shared storage are SHUTDOWN Page 14 ATTO Technology Inc 7 Dialog box will appear Click OK 8 Restart system 9 Note that a default ADMINISTRATOR account will be created according the settings in the AW ADMINISTRATOR SETTINGS function in the OPTIONS menu Please note this default username and password setting 10 If a drive is marked shared AccelWare Mac or AccelWare DP must be running for the drive to be mounted on the desktop AccelWare VMS and other utilities will not mount the volume on the desktop This feature prevents data loss AccelWare Mac or AccelWare DP will mount all drives marked shared Quitting AccelWare will unmount all AccelWare volumes Note Converted storage must be AccelWare VMS ExpressRAID or ExpressPro Tools formatted storage Third party packages cannot be used with AccelWare If you have a third party package back up all data and initialize disks with AccelWare VMS Converting existing AccelWare Shared Storage to be Compatible with AccelWare v3 0 1 You may be asked if you want to update the driver If your drives have been formatted with a previous version of AccelWare VMS ATTO ExpressPro Tools or ATTO ExpressRAID you must update your drivers e Note _ When modifying volumes AccelWare VMS you must not be running AccelWare Mac or AccelWare DP and all other machines sharing the storage must be shut down 2 Answer YES Or choose INSTALL DRIVER ON DISK under the UTILITIES m
48. cintosh decides how to handle user input such as the double clicking of a file solely by interpreting the type and creator for the file and therefore has no need for file name extensions MacDrive provides a powerful mechanism for making these two very different file identification methods work together MACDRIVE EXTENSION MAPS are user modifiable rules that tell MacDrive when and how to append a file name extension based on a file s type and creator pair and conversely when to assign type and creator codes based on the file name extension of a newly made file This means for example that a Microsoft Word for Macintosh document called Letter to Steve can automatically appear as Letter to Steve doc under Windows and a Windows bitmap image saved to a Mac disk as Logo jpg could automatically be assigned an appropriate type and creator so that the file will be recognized as a JPEG image called simply Logo under Mac OS Page 72 ATTO Technology Inc APPENDIX C MACDRIVE 2000 ACCELWARE EDITION TROUBLESHOOTING Why can t I open my Macintosh files MacDrive 2000 AccelWare Edition is not a file translator You must have software on your Windows system that is capable of understanding the Mac files that you intend to share Many software packages such as Microsoft Word exist in versions for both Windows and Mac OS documents and data files created by such software are easily shared Audio and image files are often stored in formats that are not as
49. ct the users you wish to add in the right hand pane Then select the volumes you would like to add these users to in the left hand pane and click the App button Note You will then be asked to assign the users an Choose the highest access rights available to the new user s Access Q Administrative access level ADMINISTRATIVE access will give the user full O Write Exclusive administrative rights and functionality to the volume NoT VIEWABLE access will cause the volume not to appear in the No Access not viewable user s volume list It is important to keep in mind THAT NOT VIEWABLE access is not a security feature it is designed for environments with a large number of volumes to reduce confusion by removing volumes a particular user may not be interested in The user s name and password will not be saved until the user has been added to a volume Removing a User To remove a user from a volume select the user s name from underneath the volume in the left pane then click REMOVE USER on the left hand side To remove a user from all volumes that you are currently administrating select the user in the right hand pane and then click DELETE USER on the right You can also remove a user from a volume by selecting the volume name from underneath the user on the right pane and clicking on REMOVE VOLUME Select Password from Existing Volume User has more t
50. cuments and switch to no access When the user switches to no access then the ATTO AccelWare User s Manual Page 63 volume will be reserved Additionally the user can refuse the obtain message but must include a refusal message To generate an OBTAIN ACCESS message select the function from the ADMINISTRATOR menu In the dialog box select the user that you would like to reserve the volume for the user must be logged in on the system at the time of the request then select the access level that is being reserved for this user You may also enter an optional text message When the message is sent it will be recorded to the volume and will show up as an obtain message in the REQUEST MESSAGES pane in the MAIN window When a user receives the message a record is put in the RESPONSE MESSAGES pane in the MAIN window When the user that the volume has been reserved for takes the access level that the administrator has reserved then the message and its responses are automatically deleted Manually Deleting Entries The MANUALLY DELETE ENTRIES function is designed to be a P454 mai be delelsd ae repair tool for the AccelWare DP database that is stored on last resort attempt to repair a corrupt each volume It should be used with caution and as a last Baa resort to fix data loss Before deleting database records all other Accelware stations connected to this volume must be shut down NOTE It is extremely important that all othe
51. de Mac files based on the Windows file name extension of the file For more information on Extension Maps see Appendix B Extension Maps This scrolling list displays the EXTENSION Maps If the LIST view option above the list is selected only the names of the EXTENSION Maps are displayed If the DETAILS view option is selected the list displays four columns labeled Name Type Creator and Ext short for Extension The EXTENSION MAP PROPERTIES of any map in the list can be viewed or modified by either double clicking it or by selecting it and clicking PROPERTIES New entries be created at any time by clicking the App button Highlighting it then clicking REMOVE can eliminate a map When REMOVE is clicked you will be asked to confirm the removal To skip this confirmation hold the SHIFT key while clicking REMOVE The EXTENSION Maps list also features two shortcut menus To access the first shortcut menu select an item on the list and right click the mouse The options presented include RENAME REMOVE and PROPERTIES entries This shortcut menu is the sole way to access the handy DUPLICATE and RESTORE ORIGINAL MAPS options of the EXTENSION MAPS list The second shortcut menu is accessed right clicking in the white space next to the EXTENSION MAP LIST This will present options including VIEW ADD EXPORT MAPS IMPORT MAPS and RESTORE ORIGINAL MAPS The Export and IMPORT options allow users to read and write files containing full sets OF E
52. e Adjusting the SAMPLE SIZE changes the number of times each transfer is done These transfers are averaged together to determine the final result A larger sample size provides more accurate results but also causes the benchmark test to take longer Read and Write Tests At its default setting ATTO AccelWare VMS performs both read and write tests If you wish to test only disk reads or only writes the read or write tests can each be turned off by disabling the READs oR WRITES boxes System Disk Cache The SYSTEM DISK CACHE switch allows you to control whether the Disk Cache created by the Mac OS is used during the benchmark test Turning the Disk CACHE off provides a more accurate test of the disk and bus performance Enabling the SYSTEM DISK CACHE provides a more accurate assessment of overall system I O performance Volume Name Using this menu to select a new volume allows you to benchmark several drives on the same graph to compare results Page 28 ATTO Technology Inc Reading the Results SCSI Benchmark Max Transfer Size 512 KBytes v Expected Pesk 10MB Sample Siz 2 v Yolume Name LJ System Disk Cache Transfer Rate MB s Tests Read X Writes 128 256 384 Peak Read Peak Write 4 28 MB s 4 60 MB s Transfer 1 0 Size KB 4 15 MB s 4 44 MB s Sust d Read Sust d Write 50 01 sss Start
53. e OPTIONS MENU in the AccelWare VMS application and select AW ADMINISTRATOR PREF you will find the default administrator username and password that was set when the volume was created After login you will be at the AccelWare Mac main window Available Volumes These are the shared volumes that are being shared by AccelWare Mac These volumes can be accessed provided the administrator has given you the appropriate access privileges Page 38 ATTO Technology Inc AccelWare Main Window AccelWare 3 1 AccelWare Volumes AVAILABLE Bernie s Volume Write Exclusive gt VOLUMES i Graphics ACCESS CONTROL Ken s Volume Write Shared BUTTONS Stock Footage Vic s Volume Read Shared VOLUME Update Volume s LIF BUTTON CURRENTLY LOGGED IN USER Login Name Bernie Information Icons gi RS Administration Icon AccelWare Mac s access control system allows you to have individualized access rights set by an administrator AccelWare Mac does not require a separate administration program as administrative functionality is built in to every copy of AccelWare To access these administrative functions click on the ADMINISTRATION ICON when logged in with an Administrator username and password 3 User Mode No Administrative Rights When this icon is grayed out the username and password entered at login does not match any currently known administrator for this volume User Mode Administrative Ri
54. e name extensions that 73 Why are there strange characters the middle of some file 73 Why are there strange numbers at the end of some file 73 Why can t I delete certain folders even though they are 73 Why does my Windows disk maintenance software dislike my Mac disk 73 Why does Norton Utilities for the Macintosh complain about bad file 74 made some changes in MacDrive 2000 AccelWare Edition Properties where did my files go 74 Appendix D About MacDrive 2000 AccelWare Edition 75 What is MacDrive eir ee irte ee e rte repere dne e 75 What is special about this AccelWare Edition of 2020 nnn 75 How To Contact ATTO Technology Inc eeeeeeeeeeeeeenenennnenneennnn nnn 75 ATTO AccelWare User s Manual Page 5 INTRODUCTION ATTO AccelWare ATTO AccelWare is a dual platform SAN volume management software package that allows workgroups to share common storage to enhance workgroup productivity AccelWare accomplishes this by allowing both Windows NT and Macintosh systems to access Macintosh HFS for
55. eate Mac OS volumes from the following direct access devices 1 Hard drives platter based 2 Removable drives such as Optical SyQuest and Jazz Drives The drive s used in the creation of the volume s need to be controlled by a driver Standard HFS volumes should be controlled by ATTOMGDARAID driver Optionally you may choose not to install a driver when you create the standard HFS volume you must supply another third party driver Please note that RAID 0 volumes must be controlled by the ATTOMGDARAID driver You may not use a third party driver How does ATTO AccelWare VMS work with device drivers ATTO AccelWare VMS is only concerned with SCSI Fibre device drivers ATTO AccelWare VMS has a feature to view which particular driver is controlling any given SCSI Fibre device on your system On the left side of the MAIN application window you find a pane that displays all the SCSI Fibre devices and controllers found during scanning Double clicking on a device or pressing the INFORMATION button displays a DEVICE INFORMATION window which displays the name and reference number of the device driver controlling the device If this device is a disk drive and has an ATTO driver physically installed in its driver partition it also displays the name and version of that driver How is an ATTO driver installed onto a disk Two possible ways 1 When you create a volume using ATTO AccelWare VMS the most recent ATTO driver is installed
56. ecognized on the volumes that are unlocked You may not have rights to locked volumes or you have a different password for that volume In the latter case you can click on the lock and enter the other password and the volume should then unlock Access Icons and buttons The access icon indicates which of the four levels of access that you have for the volume The access control buttons along the right side of the window control the access level of a volume To change access levels click on the volume that you want to change hold down the shift key to select more then ATTO AccelWare User s Manual Page 55 one volume then click the button for the access level that you would like To select all volumes hold down the Control A keys NA No Access Indicates you have no access to the volume RS Read Shared Indicates you have read only access to the volume The volume s icon will appear on your desktop and information may only be read from this volume no writes the volume will behave as a CD ROM would You will also prevent anyone from gaining write exclusive access In order to gain read shared access no other users may have write exclusive access WS Write Shared Indicates you have full write access to the volume but other users can gain read shared access to this volume Because AccelWare DP is a volume level management application no other users can gain write access while you have write shared access In order to gain write shared
57. ed restart your Windows NT system and AccelWare DP will be ready for use ATTO AccelWare User s Manual Page 53 CHAPTER 12 ATTO AcCELWARE DP USER MODE Getting Started with AccelWare Upon launching AccelWare DP you will be asked to enter the official user name your company s name Before using DP you must provide the following information the serial number that came with your AccelWare DP application and the authorization code retrieved from Copaynme the ATTO Website see previous chapter or the quick reference card that came in your package It is Serial number important that you enter the user name and company Activation number name exactly as entered on the ATTO website AccelWare DP if Cancel After Please enter a name for this AccelWare station This 1 i 1 1 1 B entering this information you will be asked to enter a unique your eestor station name for your computer This name will identify the E Accelw tati th i tati name Faire tn hal each copy f Accel are computer on the AccelWare DP SAN It is very important has a unique station name will create the potential to s A corrupt Accelw are volumes that you give each workstation a unique name Failure to do so can lead to loss of data on your volumes Station Name JBERNIES PC Cancel After setting the station name you AccelWare Station Login x will be asked to l
58. ed loop physical address The access fairness algorithm creates an access window in which all L Ports are given an opportunity to win access to the loop regardless of assigned priority Without this feature a device with a high priority may dominate the loop Some loops such as a subsystem controller or file server may require certain NL Ports to have more access to the loop than just one access per window You may want to disable Loop Arbitration Fairness Some Fibre Channel devices are not compatible in the execution of arbitration fairness algorithms If you have exhausted the obvious configuration issues but intermittent behavior in terms of performance or drivers for the host adapter not loading still exist try changing this setting ATTO Options To access these options double click on a drive Tag Command Queuing This is a feature of SCSI 2 and SCSI 3 protocols that allow SCSI commands to be executed out of order by a supporting SCSI device to increase speed The device will always inform the application of the command it has just completed but this option enhances performance for large amounts of small I Os Non ATTO LUNs Enabled This option allows non zero LUNs attached to third party host adapters to mount on your desktop at boot time If you create an ATTO volume RAID or non RAID on LUN s then the ATTO driver will control those LUN s Note This applies to both zero and non zero LUNs At boot time the ATTO d
59. ension Don t remove the file name extension This option allows MacDrive to append the file name extension that appears in THIS EXTENSION Cancel Map whenever presenting the name of a file that has this Extension Map s type and creator For example an Adobe Photoshop image created under Mac OS and saved to a Mac formatted disk as NorTH LAKE would automatically appear under Windows as NoRTH LAKE PSD thereby allowing both Windows and the Windows version of Photoshop to recognize the file as a Photoshop file Assign this file type and file creator Selecting this option will cause MacDrive to assign this Extension Map s type and creator whenever a file ending with the file name extension that appears here is created on a Mac disk ensuring the file is displayed with the appropriate icon when the disk is used on Mac OS Don t remove the file name extension Selecting this option will cause MacDrive to leave the file name extension as the file is created on a Mac disk This will result in the file name extension being present when the disk is used on a Macintosh which is useful for files such as HTML documents which may require file name extensions in order to be usable even on a Mac This option overrides the global REMOVE recognized extensions when creating Mac files option on a map by map basis If you leave either the FILE TYPE or FILE CREATOR fields blank or fill one with four asterisks it will act as a wildcard This
60. enu 3 Select the volumes that are to be converted from the right hand pane Hold down the shift key to select more than one volume at a time 4 From the menu select CONVERT FROM ACCELWARE You are about to convert volume VOLUME from non AccelWare to This converted volume can t be seen by AccelWare until reboot 5 Quit AccelWare VMS and reboot the computer cn YT RP computers attached to this shared storage are SHUTDOWN 6 When the computer reboots the volumes should automatically mount on the desktop 7 Launch AccelWare and select the volumes that you want to be AccelWare shared volumes in the right hand pane Hold down the shift key to select more them one volume at a time 8 Select CONVERT TO ACCELWARE from the UTILITIES menu 9 Quit AccelWare VMS and reboot the computer ATTO AccelWare User s Manual Page 15 10 Note that a default ADMINISTRATOR account will be created according the settings in the AW ADMINISTRATOR SETTINGS function in the OPTIONS menu Please note this default username and password setting 11 If a drive is marked shared AccelWare Mac or AccelWare DP is needed for it to mount on the desktop AccelWare VMS and other utilities will not mount the volume on the desktop This feature prevents data loss AccelWare Mac or AccelWare DP will mount all drives marked shared Ouitting AccelWare will unmount all AccelWare volumes Note Converted s
61. er 2 Device ID 2 LUN 8 The device reports the following information Error Code 70 Sense Key 3 Sense Code 31 Add Sense Qual 0 Device appears not to be formatted Try formatting the device No information can be read from the device at the indicated ID The drive may be unformatted or may have become corrupt and requires reformatting First try rescanning the bus Before formatting the drive try running a disk repair utility replacing the cable verifying correct termination turning the drive off and back on and restarting your computer Device reset occurred Try rescanning the bus The device reports that it has been reset possibly powered off or on Click the RESCAN button to rescan the SCSI bus and verify which devices are attached Unit not ready Check the device wait a few seconds and then rescan the bus When ATTO AccelWare VMS scanned the bus the device was not able to respond to commands issued by ATTO AccelWare VMS This may be because a cartridge was just inserted the device was not fully powered up or another user was accessing the device Wait for the device to become available then click the RESCAN button Medium not present Insert a cartridge into the drive before using A removable cartridge drive is being used but no cartridge is installed ATTO AccelWare VMS cannot do anything with this drive until media is inserted Defect list error The device most likely needs to be formatted T
62. essage select it from the list and hit the DELETE key or select DELETE MESSAGES from the ADMINISTRATOR menu the MSG will display gt system Response messages and system Access Response messages Clicking on the message To delete Disable Messages 2 Volumes The Administrator may choose to Bernie s Volume disable messaging for volumes at mE x b lik 1 Bernie any time but most l1 ely will se b Graphics the parameter at the time v Ken s Volume volumes are created Admin Bernie Ken User Lists Vic e Brooke In administrator mode you can Stock Footage modify what users have access to Admin Bernie a volume set change the user s ien password and determine the user s Vic E 2 TA 4 2 4 H BEER BEEBE EE BEP maximum access privileges To perform any one of these tasks select ADMINISTRATE USERS from Remove User Administrator Administrate Users System Message Obtain Access Delete Messages Manually Delete Entries Administrate Volumes Bernie s Volume Graphics Ken s Volume Stock Footage Vic s Volume b Ken 7 Vic Graphics Ken s Volume Stock Footage Vic s Volume b Maria 7 Brooke 2 4 BEBE 5 m Remove Volume Create User Delete User the ADMINISTRATOR menu cancel Import User List The
63. f you must update the volume before attempting to use another user s modified file Attempting to use the file without updating volume will cause disk errors Page 44 ATTO Technology Inc CHAPTER 10 ATTO ACCELWARE MAC ADMINISTRATOR MODE Description Each AccelWare Mac volume must have at least one administrator The administrator will maintain user lists passwords and control what access level individual users have to each volume Each volume can have its own different administrator and each volume can have more then one administrator AccelWare Mac currently supports only one workstation doing administrative functions on a volume at a time though you can have multiple administrators logged in at one time Administrators also have all the functionality described in the previous chapter Administrator Mode In order to access the administrator functionality you must first log in to AccelWare Mac using the username and password of a registered administrator If this is a newly created volume AccelWare VMS automatically creates an administrator entry See AccelWare VMS Once logged in you will automatically be placed in user mode In order to enter administrator mode click on the ADMINISTRATOR icon in the MAIN WINDOW See Information Icons in the previous chapter Allowable Logins v Current Logins Main Window Administrator Mode b Request Messages MIN Response Messages When entering administrator mode
64. formation SCSI Bus Information SCSI Bus information is displayed in bold type in the following format Bus 2 ATTO Technology Rev xxxx Information Button Clicking on the triangle to the left displays or hides any SCSI or Fibre Channel IDs and devices attached to them The information displayed includes the bus number bus manufacturer and version number of the bus Double click on a bus or click on the INFORMATION button to reveal more information If the bus is an ATTO bus additional parameters are accessible SCSI Device ID Information SCSI ID Information is displayed in the following format X Y Z Disk Seagate 2047 0 MB Free li Information Button The first piece of information is the SCSI address of the device where X is the bus number Y is the SCSI ID Number and Z is the Logical Unit Number LUN Following the address is the type and manufacturer of the device at that address The next field is the amount of space available on the drive for creating new volumes A completely initialized drive is shown as having 0 0 MB Free Double click on a SCSI ID or click on its INFORMATION button to reveal more information including the drive vendor model number capacity and partition information If the ID is on an ATTO bus additional parameters are accessible Fibre Channel Device ID Information Fibre Channel ID Information is displayed in the following format X Y Z Disk Seagate 2047 0 MB Frei Information Button The first piece of informatio
65. g a US6re Ec m 62 Users with Multiple PassWOords niece Dm idi nne E le HEP dine er GEO EL ESL 62 Visible to Meribers Only rb o re ein Un rtf oper RO e re e 63 System Messages Iii LIWY TU eia ee enhn ird eu 63 Obtaining ACCeSSi zu IR deii 63 Manually Deleting 64 Delete all Admin Entries oorr diee opea re eaae 64 Del te all Login Enltrles OE 64 Delete all Msg Request Response 64 Chapter 14 File Management Extension 65 MacDrive Prefererntces ere pep UP de nece DN IT NY 65 Options BEER Re teta i gea a uu HI RI 65 File Name Compatibility retetei Potete da iic one ae SR th eu 65 Disable MacDrive ss o HER LUE tir C LO RR ERR ee Porte tenet 65 Extension Maps TaD uydei iT yd DG TT Beles 65 ExtensioniMap GG 66 Show extensions when viewing M
66. ghts The username and password entered match that of a registered volume administrator but administrative functionality had not been enabled To enable administrative functionality click on this icon Administrator Mode This icon indicates that you are now in administrative mode for the volume You now have access to all administrative functionality see Chapter 9 Lock Icon Volume Login Status AccelWare Mac gives you the ability to log in and out of individual volumes This gives you the ability to protect sensitive information stored on a volume when you step away from the workstation with just one click ATTO AccelWare User s Manual Page 39 iru Unlocked Logged in This icon indicates that you are currently logged into a volume You can now gain access to this volume to the extent the administrator has predetermined To log out ofa volume simply click on this icon or select the volume from the list go to the VOLUME MENU and select LOGOUT Locked Logged out This icon indicates that you are not currently logged into a volume You can not access this volume until you log back into the volume To do this simply click on the lock icon or select the volume from the list go to the VOLUME MENU and select LOGIN If you log in and some of the volumes are locked and some are unlocked this means that your username and password has been recognized on the volumes that are unlocked As for the volumes that are locked it may be that an admin
67. han one password in this Users with Multiple Passwords system For the purpose of security AccelWare can only show you existing passwords from volumes to It is possible for a user to have different passwords on different volumes When this happens AccelWare will not know Select users password based on an existing volume which password to use when the user is added to a new volume Graphics z AccelWare Mac will prompt you to select the volume with the C 1 password you want the user to have on the volume you adding ATTO AccelWare User s Manual Page 47 Visible to Members Only The visibility feature allows an administrator to prevent users to from viewing volumes for which they are not members This feature is turned set to MEMBERS ONLY by default when you log in if the volume does not recognize your username or password that volume will not appear in the volume list You Volume Administrative Options Visiblity Q Visible to Non Members Visible to Members Only If Visible to Non Members is selected this AccelWare Volume will be visible to any can turn this feature on or off by double clicking on the AccelWare user UNLESS Administrator has specifically created a No Access entry for volume When this feature is set to NON MEMBERS you will be that user D x
68. he defect list 1s a list of bad blocks on a disk drive If this becomes corrupt the drive needs to be formatted for the drive to be reliable Running a disk repair utility may help Page 32 ATTO Technology Inc New media was inserted Rescan the bus to ensure update of complete information A new cartridge has been inserted in a removable drive since last time the device was polled by ATTO AccelWare VMS Click the RESCAN button to ensure that ATTO AccelWare VMS is using the correct device information No further information is available The reported sense data is not a common error message For more information please record the sense data values and contact your storage vendor or ATTO Technology Technical Support Other Error Messages These error messages are not based on sense data reported by a device but rather by other information gathered by ATTO AccelWare VMS Usually these errors are based on error messages generated by the Macintosh operating system Error Mounting Volume Volume Name gt ATTO AccelWare VMS was unable to mount the volume requested Try rebooting your system with the shift key down to rule out a software conflict If this doesn t help try replacing the cable verifying correct termination turning the drive off and back on and restarting your Macintosh If none of these things help try reinstalling the driver using the INSTALL DRIVER option and restart Error Unmounting Volume Volume Name gt ATTO
69. he imported list already exists then that user will not be remove and replaced The imported entry will be ignored Post AccelWare System Message System Messages SYSTEM MESSAGES are general messages posted by an administrator and intended for all users AccelWare Mac is set up to display a system message one time per user Also system messages do not automatically remove themselves from the system as ACCESS Message Type your message here Ennius Help Administrate Users REQUEST messages do Post ONLY on selected Admin volumes System Message They must be removed by C Obtain Access 96 h HON h the administrator when Manually Delete Entries longer relevant To post a system message select SYSTEM MESSAGE from the ADMINISTRATOR MEnu Type your message Accel Ware Mac can be set so that a system message can be posted to all volumes which you are currently in administrator mode by changing the radio button at the bottom of this dialog By default the message will only be sent to volumes that you have selected and are in administrator mode When the message is sent it will be recorded to the volume and will show up as a system message in the REQUEST MESSAGES pane in the MAIN window When a user sees the message a record is put in the RESPONSE MESSAGES pane in the MAIN window This allows you to see who has seen the message and determine when the message can be deleted Page 48 ATTO
70. his function will delete all messages requests and response entries for the selected volume Page 64 ATTO Technology Inc Manually Delete Entries x CHAPTER 14 FiLE MANAGEMENT EXTENSION MAPS MacDrive Preferences To display MacDrive PREFERENCES select MACDRIVE PREFERENCES from the AccelWare DP FiLE menu The MACDRIVE ACCELWARE EDITION PROPERTIES section is divided into three tabs OPTIONS EXTENSION MAPS and ABOUT MACDRIVE To access a tab click on appropriate tab MacDrive 2000 Accelware Edition Properties x Options Tab Options Extension Maps About MacDrive The OPTIONS tab in MACDRIVE 2000 ACCELWARE M D 2000 EDITION PROPERTIES reveals a screen used to ac f ve tomize a variety of MacDrive behaviors AH LG UT sue y Version 4 0 3 Accelw are Edition File Name Compatibility Optimize for Windows File Name Compatibility This mode results in file names being presented in a E di prezee Mae fie slightly modified form for optimal compatibility with Windows and is appropriate whenever you are using Windows software to open and save files on Mac disks This mode is recommended for typical MacDrive use C Preserve Mac names Preserve Mac names This mode is useful for cases in which files are I Disable MacDrive being moved between two Mac disks or between Mac disks and NTFS disks acting as virtual Mac Cancel 2207 network volumes for services for Macint
71. ides detailed information about the Options Extension Maps About MacDrive MacDrive2000 ACCELWARE EDITION Version 4 0 3 Accelw are Edition Copyright 1996 2000 Mediafour Corporation This product is licensed to q q Get information on obtaining technical support View detailed information on currently installed MacDrive components Component Details DK Cancel selected objects MacDrive 2000 AccelWare Edition adds a MacDrive tab to the properties for a Mac file or folder on an AccelWare VMS Volume Clicking the MacDrive tab reveals properties exclusive to Macintosh files and folders Mac name Displays the file s true Macintosh name as it exists on disk This may be different than the name reported by Windows Data size Displays the size of the file s data fork where cross platform data is usually stored Resource size Displays the size of the file s resource fork where additional data usually Mac specific is stored Backed up Displays the date that the file was last backed up if ever File type and File creator Displays the four character codes stored by Mac OS that indicate the type of data contained in the file and the software that created the file See Page 68 10 Accelware DP bmp Properties General MacDrive E 10 Accelware DP bmp Mac name 10 Accelware DP bmp Data size 1 4 MB 1 440 054 bytes Resource size D bytes Backed up never File
72. if you wish them to the latest ee RAID driver to leave the current driver on your drive To avoid seeing this message each time scan the bus and click DON T DISPLAY El Don t Display tnis Message Again THIS MESSAGE AGAIN Ignoring Update ATTO drivers If you would like to ignore UPDATE ATTO DRIVERS select NOTHING PROCEED TO MAIN WINDOW and click No for UPDATE ATTO DRIVERS Returning to the MAIN WINDOW allows you to select other options To create Macintosh volumes without Auto Detection refer to the CREATING NEW VOLUMES section of this chapter ATTO AccelWare User s Manual Page 23 Creating New Volumes AccelWare Admin Preferences AccelWare 3 8 or later AccelWare Admin Preferences Before creating new AccelWare Volumes verify that Default Rdministrator UserName default AccelWare Admin preferences are acceptable by pam selecting the ACCELWARE ADMIN PREFERENCES from the Default Rdministrator Password OPTIONS pull down menu pasword If they are not acceptable you may change them now Default Visibility Q Visible To Non Members Visible to Members Only DEFAULT ADMINISTRATOR USERNAME Admin e DEFAULT ADMINISTRATOR PASSWORD Password DEFAULT VISBILITY The visibility feature allows an administrator to prevent users from viewing volumes for which they are not members This feature is set to MEMBERS ONLY by default when you log in if the volume does not recognize your username or pas
73. in the access that you longer in need ofthe volume please surrender Griedicegu ECUR y requested When the message is sent it is written to a special location on the shared storage where it waits for the intended user to receive it The message will not be picked up immediately Each AccelWare Mac station has a time interval set in the preferences in which the volume will be polled see the preferences section for a detailed description of polling Messages will be picked up during the polling process Ifa user has a polling interval set to five minutes then the longest amount of time that it would take for the user to receive the message is five minutes When the user replies to the message your workstation will be expecting it and will check for the reply every minute m Request Response Generated by Vic In the event you are not presently at this station AccelWare will decline the access request for you at the end ofthe countdown Countdown Timer Hr Min Sec 00 00 27 Reduce to RS The users receiving the request have the option to surrender all access to the volume accept the request and have AccelWare Mac automatically change their access level to the highest level of access that would allow the other user to achieve their requested access level or decline the request Response Request Rejected The Administrator may disable messaging for volumes at a
74. include CD ROM drives Therefore if you later install a cartridge in your removable drive it is controlled by the ATTO driver loaded from the extension I have a removable drive that came with its own driver Should I use it In most cases yes For example if you have a Jaz Drive you should probably use the Iomega driver If you don t have it loaded our driver handles the drive for you Manufacturers of removable drives typically supply their driver in the form of an extension Our extension is named in a fashion that causes it to be loaded last in most cases ATTO AccelWare User s Manual Page 71 APPENDIX B EXTENSIONS TYPES AND CREATORS Under Windows long file names typically end with a period followed by a two or three CHARACTER FILE NAME EXTENSION that indicates the type of data that is stored in a given file Windows uses this extension to decide what type of icon to display for a file and how to handle user input such as the double clicking of a file icon This extension is very significant as Windows generally considers it the sole indicator of a file s contents Mac OS handles identification of a file s content very differently With each file the Macintosh stores two four character fields called the type and creator fields These fields are not part of the file name and are typically invisible to the user The contents of these fields indicate to Mac OS the type of data in the file and the software that created the file The Ma
75. ired to successfully install and use ATTO AccelWare Mac e Any PCI based Macintosh Computer eSystem 8 1 or later Mac OS X not supported in this release eAccelWare VMS eShared storage Page 36 ATTO Technology Inc To Install ATTO AccelWare Mac l 2 3 4 Insert the ATTO AccelWare Mac CD Double click on the AccelWare Mac disk icon Double click the AccelWare Mac INSTALLER icon Drag the AccelWare Mac icon to the drive AccelWare Mac should be installed onto Note ATTO recommends installing this application on your hard drive Click Ourr Evaluation Mode Upon launching AccelWare v3 2 you may either begin full use of the software or you may evaluate AccelWare for 30 days by selecting the EVALUATION MODE button The demonstration is fully functional and will allow you to create volumes of up to 2 Gigabytes You will receive reminders that you do not have an authorization code during that time along with a countdown of the number of days remaining in the evaluation period Web Software Authorization When starting AccelWare Mac for the first time you will need an authorization code if you do not select EVALUATION MODE Without the appropriate authorization code you will be unable to use AccelWare after 30 days 3 Goto the ATTO Technology website under software registration www attotech com license html 4 Select the product name and version number 5 Type in your e mail address company na
76. istrator has not assigned you rights to that volume or you have a different password for that volume In the latter case you can click on the lock and enter the other password and the volume should then unlock Access Icons and buttons There are four different access levels in AccelWare Mac The access icon indicates the current level of access that you have for the volume and the access control buttons along the right side of the window control the access level of a volume To change access levels click on the volume that you want to change hold down the shift key to select more then one volume and then click the button for the access level that you would like To select all volumes you can hold down the Control A keys NA No Access This indicates that you currently have no access to the volume The volume icon will not appear on your desktop RS Read Shared This indicates that you currently have read only access to the volume The volume s icon will appear on your desktop and information may only be read from this volume no writes the volume will behave as a CD ROM would Additionally by having read shared access you will prevent anyone from gaining write exclusive access Conversely in order to gain read shared access all other users may not have write exclusive access WS Write Shared This indicates that you currently have full write access to the volume Additionally other users can gain read shared access to this volume Becau
77. layout 1 Minimize the number of users that access data from the same drives simultaneously In a SAN environment more than one host can access a drive at one time but the performance of the hard drive will decrease as the drive heads move back and forth to access two discreet sets of data 2 Distribute the amount of traffic among as many switch ports as possible Two Fibre Channel topologies are used in the SAN environment Arbitrated Loop All users on the loop share the same bandwidth 200 MB sec fabric A fabric consists of a switch that can also have an arbitrated loop connected to it Each port on a switch can support a full 200 MB sec to any other port on the switch If you have two computers connected to the first two ports on the switch and two drive arrays connected to the next two ports on the switch the first computer can access the first drive array at a full 200 MB sec while the second computer can access the second array at a full 200 MB sec simultaneously If both computers access the same drive array then the 200 MB sec will be split between the two computers because each switch port can only support 200 MB sec 3 Keep the number of volumes assigned to a drive to a minimum and keep polling time as long as possible see chapter 8 AccelWare stores its user data and messaging data on a hidden partition at the beginning of each volume which AccelWare needs to read periodically This function will slow the drives dow
78. matted storage without data corruption or drive errors AccelWare is not intended to be used as a security tool ATTO AccelWare VMS ATTO AccelWare VMS is volume management software that allows the creation of shared Mac Standard or RAID 0 HFS volumes These volumes may be shared between both Windows NT and Macintosh storage workgroups Only one copy of ATTO AccelWare VMS is needed per SAN ATTO AccelWare Mac ATTO AccelWare Mac is software that allows AccelWare VMS shared volumes to be mounted on the desktop AccelWare Mac prevents file system errors and or corruption while allowing multiple storage group access to shared storage You may change access levels for different users write exclusive write shared read only or no access AccelWare also has administrative access control features and messaging services One copy of ATTO AccelWare Mac is needed per seat ATTO AccelWare DP ATTO AccelWare DP is software that allows AccelWare VMS shared volumes to be mounted on the desktop ATTO AccelWare DP is designed to allow Windows NT users to share the same storage as Mac users You may change access levels for different users write exclusive write shared read only or no access AccelWare also has administrative access control features and messaging services One copy of ATTO AccelWare DP is needed per seat Page 6 ATTO Technology Inc ATTO Technology Inc ATTO AccelWare VMS 1 8 Installation amp Operation Manual ATTO AccelWare U
79. me and serial number found on the back of the AccelWare Mac CD sleeve 6 Anauthorization code will be e mailed to you within 5 minutes Authorize Your Product Microsoft Internet Explorer Edit View Favorites Tools Help EJ amp 5 9 4 aln a Back Stop Refresh Search Favorites History Mail Print Links amp Bestofthe Web ChannelGuide 4 Customize Links FreeHotMail Intemet Start 4 Microsoft 4 Windows Update z Address http www attotech com license html Products Authorize your product SANs Please fill out this form to apply for an authorization code Support Your authorization code will be emailed directly to you Be sure to enter a valid email Buy ATTO address If you have forgotten your authorization code for your existing software there is no need to fill out this form Please click here This Email will not be used for promotional Wstore purposes RIndicates a required field Product Name R Select Product z Version Number el Customer Name R E Mail Address R Company Name _ Minimum 4 characters Serial Number 8 Letters are lowercase Check here to receive information about software and firmware updates 1 Done 1 Internet ATTO AccelWare User s Manual Page 37 CHAPTER 9 ATTO AcCELWARE USER MODE Getting Started with AccelWare j Upon launching AccelWare you will be asked to
80. me created on common storage must be designated ATTO SHARED to ensure data integrity Once a drive is marked shared it will appear in the AccelWare VMS volume window with an asterisk next to it designating the volume as unmounted The drives will only mount when ATTO AccelWare Mac or AccelWare DP is running If you try to manually mount the AccelWare volume a dialog box will appear stating that AccelWare must be used to mount this volume Click OK Note that a default ADMINISTRATOR account will be created according the settings in the AW ADMINISTRATOR SETTINGS function in the OPTIONS menu Please note this default username and password setting Converting Existing Storage to Shared Storage l You may be asked if you want to update the driver If your drives have been formatted with a pervious version of AccelWare VMS ATTO ExpressPro Tools or ATTO ExpressRAID you must update your drivers Note When modifying volumes AccelWare VMS do not run AccelWare Mac or AccelWare DP All other machines sharing the storage must be shut down Answer YES Or choose INSTALL DRIVER ON DISK under the UTILITIES menu Restart system Run AccelWare VMS Select volume to be converted Under UTILITIES menu select CONVERT TO ACCELWARE VOLUME Vou are about to convert volume from non AccelWare to AccelWare This converted volume can t be seen by AccelWare until a reboot occurs Ensure that ALL other computers atta
81. n currently logged in users sssssssssssssssssseeeneeeeennenememene 57 User TiS shies iare toe Qa dne Hr dale dp epe recedet IRE Der e de Dd FY 57 Requesting Access Messagihg irent cene ra einer etes aime i elec vn nrbe EL FEL e Ea 57 ER E 58 Station nee HERREN OI FYN IY 58 Automatic 58 Save Current Accesses Upon Quitting rernm rime sien nap tiber anke 58 Polling Interval e LE EE E OPER HU 58 Refresh Time esee Eee ete eee tette ttes 59 Chapter 13 ATTO AccelWare DP Administrator Mode 60 ete IEEE 60 Administrator eiii den ne i een ce Crete ctis Dani Edere da us ci 60 Main Window Administrator 60 Allowable Loditis 5 26 Y Y DRE eb REACH d e ERE Re 61 Current Logins Eee et teet iet EEE NL 61 Request Mess ges eie ERREUR BRI ERROR ERES 61 Response MessageS iei ie RERO ee ese o ER ee ie e et etes 61 User Lists iere bem pileos oda SH dtt aiu FR 61 Creatingia New US o enero tienen e HR ERRARE HE e REM pe ded FYR T 62 Removin
82. n is the SCSI address of the device where X is the bus number Y is the SCSI ID Number and Z is the Logical Unit Number The SCSI address shown is translated from the AL address Following the address is the type of device at that address and the manufacturer of the device The next field contains the amount of space available on the drive for creating new volumes A completely initialized drive is shown as having 0 0 MB Free Double click on a Fibre Channel ID or click on its INFORMATION button to reveal more information about that ID including the drive vendor model number capacity and partition information Fibre Channel IDs cannot be configured Fibre Channel Bus Information Fibre Channel Bus information is displayed in bold type in the following format Bus 2 ATTO Technology Rev xxxx 1 Information Button Clicking on the triangle to the left displays or hides any SCSI or Fibre Channel IDs and devices attached to them The information displayed includes the bus number bus manufacturer and version number of the bus Double click on a bus or click on the INFORMATION button to reveal more information If the bus is an ATTO bus additional parameters are accessible ATTO AccelWare User s Manual Page 19 The following screen will appear for the ExpressPCI FC64 and FC66 Bus Information Information Reported Bus 1 SIM Yendor ATTO Technology SIM Yersion 0210 HBA Yendor ATTO
83. n slightly which only becomes a problem if a large number of users access this data frequently for a large number of volumes Example User Video Audio Solution Hardware Configuration Three workstations each plugged into a port on a hub or switch Eight Fibre Channel hard drives in a Fibre Channel enclosure also connected to the hub switch Drive Configuration The drives can be configured into four two drive RAID 0 volumes Each user can secure write access to one volume The fourth volume can be used as a stock footage storage space or graphics storage space where users rarely need to write to the volume Write access can be requested at any time and all users can access the other users volumes to share files Description This configuration keeps the number of users accessing any one drive to a maximum of one user while still allowing the other two users to retrieve data from the other volumes Additionally because all users have their own dedicated workspace there is no need to constantly swap access rights among users The polling time feature can also be modified to a less frequent amount because messages will be fairly uncommon Since all drives have only one volume per drive in reality less then one because each drive is a member of a two drive stripe group the impact is reduced further ATTO AccelWare User s Manual Page 9 CHAPTER 3 QUICK START GUIDE If you have experience creating RAID volumes you will be able to su
84. ng illegal characters MacDrive adds a tilde and number to make the file name unique such as Windows modifies short file names Why can t I delete certain folders even though they are empty The folder most likely only appears to be empty A folder may contain undeletable Macintosh system files that are intentionally inaccessible through MacDrive Another possibility is that Windows may be configured not to show hidden files and these unseen files may simply be hidden Why does my Windows disk maintenance software dislike my Mac disk Beware of this situation if Windows disk defragmentation maintenance or recovery software such as Symantec Norton Utilities for Windows accesses a Macintosh disk it won t know what to do with it and will likely want to fix it by trying to coerce it into being a PC disk This will not work and will definitely cause loss of some or all of the data on the disk It must never be attempted ATTO AccelWare User s Manual Page 73 Why does Norton Utilities for the Macintosh complain about bad file dates Symantec Norton Utilities for the Macintosh is very thorough and reliable It is so thorough in fact that if the PC clock is set significantly later than the Mac OS clock and you use MacDrive to write to a Mac format disk Norton Utilities for the Macintosh will see files on that disk that appear to have been made in the future and warn you that something has gone wrong You needn t worry about this wa
85. ntries for the selected volume Page 50 ATTO Technology Inc ATTO Technology Inc ATTO AccelWare DP 3 0 1 Installation amp Operation Page 51 ATTO Technology Inc CHAPTER 11 ATTO ACCELWARE DP INTRODUCTION Unpacking The AccelWare DP package contains the following items ATTO AccelWare DP CD e Warranty and Registration card e AccelWare Serial number If any items are missing please contact ATTO Technical Support What is ATTO AccelWare DP AccelWare DP is an application that allows users to mount AccelWare VMS volumes in Windows NT AccelWare DP controls access levels to a volume that prevents data corruption AccelWare DP also has the ability to allow an administrator to control access to volumes send system messages reserve access for a user and recover from database corruption In addition to these administrative features a user also has the ability to request access from another user How ATTO AccelWare DP Works AccelWare volumes are standard HFS or HFS partitions that are routinely used on the Mac platform AccelWare DP uses file translation software to enable these Mac formatted volumes to be mounted in Windows NT This will allow the user to access and manage data on a common set of storage Why ATTO AccelWare DP is Necessary ATTO AccelWare prevents file system errors and or data corruption which will occur when multiple users attempt to write data to the same physical area of a storage device simultaneou
86. ny time See Disable Messaging in this section but most likely will set the parameter at the time volumes are created See Set Admin Preferences in the AccelWare VMS section Changing your Password The Administrator assigned you a password when you where added SEHE Gp GEE i to the AccelWare system If you would like to change this User Name Vic password select CHANGE PASSWORD from the VOLUME menu You Password sid will only be able to change the password on volumes that you are Confirm 1 currently logged into ATTO AccelWare User s Manual Page 43 Preferences The PREFERENCES option can be found under the FILE menu The PREFERENCES option is only available when a user is not logged in Station Name This is the name that identifies this workstation on the AccelWare Mac system Each workstation on an AccelWare Mac system must have a unique station name otherwise data loss may occur Automatic Login Preferences AUTOMATIC LOGIN will automatically enter your username and password as soon as AccelWare Mac Station Name 1 starts This function should be used only where _ AccelWare User Login volume security is not an issue To enable this function click the AUTOMATIC LoGIN check box then Automatic Login enter a username and password Login Name Password Save Current Accesses upon Quitting AccelWare Mac preferences may also be enabled to
87. ogin Type the default username and Please enter pour Acoelware logi and password as set up in AccelWare VMS software If you are not sure what the default username and password are go to T Vic the OPTIONS MENU in the AccelWare VMS application and OO AAZXS select AW ADMINISTRATOR PREF After login you will be at the AccelWare DP MAIN WINDOW Cancel AccelWare Main Window Mi AccelWare DP 3 0 PIS x File Edi Station Volume Administrator Help VOLUME AccelWare Volumes INFORMATION AVAILABLE MOTA ACCESS CONTROL VOLUMES E Graphics G Ken s Volume F Stock Footage H ACCESS CONTROL amp Vic s Volume D BUTTONS NN AGO ICONS UPDATE BUTTON Update Volumes CURRENTLY LOGGED IN USER Page 54 ATTO Technology Inc Available Volumes These are the shared volumes that are being shared by AccelWare DP These volumes can be accessed provided the administrator has given you the appropriate access privileges Information Icons 3 mi RS Administration Icon AccelWare DP s access control system allows users to have individualized access rights set by an administrator AccelWare DP does not require a separate administration program because administrative functionality is built into every copy of AccelWare To access these administrative functions click on the ADMINISTRATION ICON when logged in with an Administrator username and password 3 User Mode No Administrative Rights When thi
88. olumes Page 62 ATTO Technology Inc Visible to Members Only This visibility feature allows an administrator to prevent users from viewing volumes The default is to have this radio box selected If the radio box is selected a user cannot see a volume that they do not have access for To allow users to view the volume but not access the volume deselect this radio box System Messages SYSTEM MESSAGES are general messages posted by mper rs rr x an administrator and intended for all users AccelWare DP is set up to display a system message once per user Also system messages do not automatically remove themselves from the Post a message to volumes currently in administrative mode system as ACCESS REQUEST messages do They Message must be removed by the administrator when no Type a text message here longer relevant To post a system message select SYSTEM MESSAGE from the Administrator Menu Type your message AccelWare DP can be set so that a system message can be posted to all volumes that you are currently in administrator mode by f Post to all volumes changing the radio button at the bottom of this Post only to selected volumes dialog By default the message will only be sent to volumes that you have selected and are in administrator mode Cancel When the message is sent it will be recorded to the volume and will show up as a system message the REQUEST MESSAGES pane in the main window
89. ong users can be written over by multiple users If you convert a volume to a non AccelWare volume while connected to a SAN you should not boot any of the other machines on the SAN Doing so may cause data corruption Create Standard Volume A standard volume creates a partition on a single drive A standard volume is a volume that does not utilize any RAID capabilities Page 26 ATTO Technology Inc Create RAID 0 Volume RAID level 0 is based on the fact that increased disk performance can be achieved by simultaneously accessing data across multiple disk drives in an array This arrangement increases the data transfer rate while reducing average access time by overlapping drive seeks RAID level 0 provides no fault protection Mounting a Volume Mounting a volume places its icon on the desktop so that it can be accessed for reading and writing data Volumes initialized with ATTO AccelWare VMS have an icon that resembles a drive with a SCSI symbol inside To mount a volume select it from the VOLUME WINDOW by clicking on it then select MOUNT VOLUME from the UTILITIES MENU or click the button Selecting a drive in the DEVICE WINDOW and clicking the button mounts all non AccelWare volumes created from that drive AccelWare volumes cannot be mounted in this way To mount AccelWare volumes you must run the AccelWare application Unmounted volumes are marked with an asterisk before their names such as when AccelWare vol
90. oot IMMEDIATELY Delete ALL Admin Entries Preserve your own Admin Entry Delete ALL Login Entries Preserve your own Login Entry Ll Delete ALL Msg Request Response Entries Page 49 Delete all Admin Entries This function will delete all users that are registered to a volume It will completely remove users from the volume If you remove all users then the next user that logs into the volume will be allowed to give themselves administrator privileges because AccelWare will detect that no administrator exists for the volume This can become a security issue if not used properly To prevent this scenario check the box PRESERVE YOUR OWN ADMIN ENTRY This will preserve you as an administrator to the volume Delete all Login Entries A user login entry may not be properly removed from the login database 1 e system crash AccelWare will automatically remove these entries the next time the user logs in on that same workstation This function will remove all entries of logged in users Therefore it is extremely important that all other workstations on the AccelWare system are shut down and the administration workstation is rebooted immediately upon completion of these functions Failure to do so can cause data loss Clicking the PRESERVE YOUR OWN LOGIN ENTRY is recommended unless you are having trouble with your own login entries Delete all Msg Request Response Entries This function will delete all messages requests and response e
91. ors logged in at one time Administrators also have all the functionality described in the previous chapter Administrator Mode In order to access the administrator functionality you must first log in to AccelWare DP using the username and password of a registered administrator If this is a newly created volume AccelWare VMS automatically creates an administrator entry See AccelWare VMS Once logged in you will automatically be placed in user mode In order to enter administrator mode click on the ADMINISTRATOR icon in the MAIN window See Information Icons in the previous chapter Main Window Administrator Mode When entering administrator mode for a volume the pop up menu above the right hand pane becomes active This pop up menu gives you access to information about the volumes and allows you to change certain information Bj Accelw are DP File Edit Station Volume Administrator Help Accelware Volumes Current Logins Bernie s Volume J Nu NA White Exclusive user Station vey Graphics L3 mi NA Bernie DIGDUG NA 223 Ken s Volume F E m N Write Shared amp y Stock Footage I 3 m N a Vic s Volume G 3 af NA Read Shared No Access Update Volumes Login Bernie Page 60 ATTO Technology Inc Allowable Logins ALLOWABLE LOGINS shows all users currently registered as users for the selected volume On the right hand side of each Logis listing is a
92. osh MacDrive 2000 Accelware Edition Properties Disable MacDrive Options Extension Maps About MacDrive If you should wish to completely disable MacDrive for any reason this option will cause MacDrive to become inactive when the system is restarted 6 Listview Details view Acrobat document Adobe Acrobat text document Adobe Extension Maps Tab After Effects project Adobe The EXTENSION Maps tab IN MACDRIVE 2000 Ed AIFF audio file AutoCAD drawing Autodesk PROPERTIES reveals a tab used to customize tS sinter fle interpretation of file types creators and extensions 7 Bitmap image file Canvas 3 5 image file Deneba Canvas 5 0 image file Deneba EXTENSION Maps enables you to modify and create Canvas 6 0 image file Deneba associations between the Windows and Macintosh Canvas 7 0 image file Deneba methods of identifying file contents Windows uses DENTIS il file name extensions while Macintosh uses two Add Properties four character codes called type and creator Show extensions when viewing Mac file names v Remove recognized extensions when creating Mac files EXTENSION MAPS ENABLE allows users to control when and how MacDrive appends file name extensions to the Mac file names it presents based on the Mac ATTO AccelWare User s Manual Page 65 type and creator properties stored with the Mac file and when and how it sets the type and creator properties for newly ma
93. ox is checked by default Initialize Macintosh Volume Initializing a volume is the last step in creating a new volume If a drive is not initialized it cannot be used This option should be when creating a new volume data on a volume is removed when initialized ATTO AccelWare VMS Utilities Menu Scanning Busses ATTO AccelWare VMS may not see all drives at start up such as when a drive 1s not powered up or a drive module is connected into a dockable drive bay after ATTO AccelWare VMS has started If you believe drives on a bus are not visible in the ATTO AccelWare VMS DEVICE WINDOW rescan the buses This causes ATTO AccelWare VMS to check every ID of every bus for devices Located devices are displayed in THE DEVICE WINDOW To re scan the bus select the RESCAN BUS option from the UTILITIES MENU or click the RESCAN BUS button in the MAIN WINDOW Converting to AccelWare You can convert existing non shared volumes created with ATTO AccelWare VMS ATTO ExpressRAID or ATTO ExpressPro Tools to ATTO AccelWare shared volumes The volumes can be mounted on the desktop with the use of ATTO AccelWare Mac or ATTO AccelWare DP Converting from AccelWare You can convert existing shared volumes created with ATTO AccelWare VMS to non shared volumes with this menu option Once a user converts from AccelWare the volumes will mount on the desktop without AccelWare Mac or AccelWare DP Users should be aware these volumes if still shared am
94. page settings for digital video capture and playback or prepress If you are not doing digital video or prepress work set the drive s mode pages to factory defaults or leave as is ATTO AccelWare VMS Extension The ATTO AccelWare VMS EXT x x represents the software version is placed in your extensions folder during installation of ATTO AccelWare VMS This extension is needed to support removable cartridge drives and is necessary in some cases for ATTO AccelWare VMS to support devices that use LUNs Logical Unit Numbers such as the ATTO SCSI Expander and some hardware controlled RAID arrays If you are using ATTO AccelWare VMS only for fixed hard drives and not using LUNs this extension can be removed from the extensions folder ATTO AccelWare User s Manual Page 31 CHAPTER 7 TROUBLESHOOTING AND ERROR MESSAGES Sense Data Messages Sense data 1s information reported to the host adapter by a device on the bus in a numerical sense data code When there is sense data to report ATTO AccelWare VMS reports it using a dialog box along with the bus and ID of the reporting device Frequent sense data messages include error or status messages These messages are explained below If you receive other sense data messages contact ATTO Technology or your storage vendor for more information Sense Data SCSI Device Error DRNGE Device appears not to be formatted Try formatting the device Bus Numb
95. r workstations on the AccelWare system are shut down and the administration workstation is rebooted immediately upon completion of these functions Volume Bernie s Volume K Delete all Admin records Presene my Admin record Delete all user login records Delete all Admin Entries Iv t This function will delete all users registered to a volume If you remove all users the next user who logs into the volume will be allowed to give themselves administrator privileges because AccelWare DP will detect that no administrator exists Cancel for the volume This can become a security issue if not used properly To prevent this scenario check the box PRESERVE YOUR OWN ADMIN ENTRY to preserve you as an administrator to the volume Delete all message and response records Delete all Login Entries If a user login entry was not properly removed from the login database 1 e system crash AccelWare will automatically remove these entries the next time the user logs in on that same workstation This function will remove all entries of logged in users It is extremely important that all other workstations on the AccelWare system are shut down and the administration workstation is rebooted immediately upon completion of these functions Failure to do so can cause data loss Clicking the PRESERVE YOUR OWN LOGIN ENTRY is recommended unless you are having trouble with your own login entries Delete all Msg Request Response Entries T
96. rcase Check here to receive information about software and firmware updates zi 1 Done dep Internet ATTO AccelWare User s Manual Page 11 ATTO AccelWare VMS Quick Volume Creation 1 Double click the ATTO AccelWare VMS icon 2 If new or unused drives are present AUTO DETECTION prompts you to CREATE A STANDARD VOLUME Or CREATE A RAID LEVEL 0 VOLUME or do NOTHING AT THIS TIME Unused Space AutoDetector One or more drives with unused B space have been detected and are selected in the main window What would you like to do with them O Create a Standard Uolume O Create a RRID 8 Uolume Nothing at this Time Don t Display Message Again If you are creating a standard volume with Auto Detection 1 Click CREATE STANDARD VOLUME 2 Click OK 3 Set volume parameters Note The ATTO AccelWare Shared Volume box is checked by default Please verify this setting To create non shared volumes uncheck this box Any volume created on common storage must be designated ATTO SHARED to ensure data integrity Once a drive is marked shared it will appear in the AccelWare VMS volume window with an asterisk next to it designating the volume as unmounted The drives will only mount when ATTO AccelWare Mac or AccelWare DP is running If you try to manually mount an AccelWare volume a dialog box will appear stating AccelWare must be used to mount this volume 4 Click OK 5 Note that a default ADMINISTRATOR
97. river will not scan for non zero LUNs unless the device is on an ATTO host adapter If the disk at LUN 0 has NoN ATTO LUNS ENABLED the ATTO driver will continue to scan LUNS at this ID Spindown before shutdown restart This option spins a drive down which enables it to be removed during shutdown This is option is set to off by default Canister Pseudo Removable ATTO AccelWare User s Manual Page 21 This option treats hard drives like removable media to allow users to swap drives The drive spins down when dragged to the trash so users can remove the drive The drive will automatically remount when reinserted Volume Window On the right side of the AccelWare VMS MAIN WINDOW is the VOLUME WINDOW This window displays all Macintosh volumes on all SCSI and Fibre Channel busses Clicking on a volume in THE VOLUME WINDOW highlights the associated drives in the DEVICE WINDOW Next to each item is an INFORMATION button Available Volume Information Note Volumes with an asterisk before them are AccelWare VMS unmounted shared volumes These volumes will only mount with ATTO AccelWare Mac or AccelWare DP Device ID information is displayed in the following format Macintosh HD 516 1 MB Information Button The information displayed includes the volume name volume type status and volume size An unmounted volume has an asterisk in front of its name Double clicking on a volume or clicking its INFORMATION button accesses addi
98. rning the future file dates will not cause any problem but you are welcome to allow Norton Utilities to correct them if you like made some changes in MacDrive 2000 AccelWare Edition Properties where did my files go To update file listings on the desktop or in Windows Explorer you may need to select REFRESH from the VIEW menu or press the F5 key The methods for refreshing file listings in other software vary but navigating to a different folder and then returning to the original folder will usually accomplish this Page 74 ATTO Technology Inc APPENDIX D ABOUT MACDRIVE 2000 ACCELWARE EDITION What is MacDrive MacDrive is software that enables Windows to access files on Mac OS Standard HFS and Extended HFS media MacDrive is the component of AccelWare DP that allows you to access HFS and HFS disks and drive arrays created with ATTO AccelWare VMS What is special about this AccelWare Edition of MacDrive The special version of MacDrive that is bundled with AccelWare DP is capable only of accessing hard drives and arrays but not local removable media such as Zip disks Jaz disks CD ROMs and floppies How To CONTACT ATTO TECHNOLOGY INC You may receive customer service sales information and technical support by phone Monday through Friday Eastern Standard Time 8 00 a m to 8 00 p m or by fax and web site 24 hours a day ATTO Technology Inc 155 CrossPoint Pkwy Amherst New York 14068 716 691 1999 voice
99. run a disk utility program on a particular volume be sure that all users have no access It is recommended that all other workstations on the SAN be shut down when a disk utility is run eTo have AccelWare DP automatically mount drives during start up make a shortcut of AccelWare DP and place it in the STARTUP folder You must also set up PREFERENCES for automatic login Requesting Access Messaging Only one user can have write access to a volume at any x one time and if a user has write exclusive access then oie aa their no other user can gain access to the volume To help with this problem AccelWare DP has the ability to Vola name Wome request access from other users as well as the ability to Requested access write Esclusive hd send text messages with those reguests To reguest access Message optional from a Type a text message here my From Vic user Volume Bernie s Volume K select This text area is where an optional message from the requester would appear the User Vic is requesting Read Shared access to this volume which conflicts volume Cancel with your access to this volume in the If you no longer need access to this volume please surrender your access 1 Moenia MAIN AccelWare DP window then go to the VOLUME If you do not respond to this request before the indicated time elapses the menu and select REQUEST ACCESS request will be automatically refused
100. s icon is grayed out the username and password entered at login does not match any currently known administrator for this volume 3 User Mode Administrative Rights The username and password entered match that of a registered volume administrator but administrative functionality had not been enabled To enable administrative functionality click on this icon Administrator Mode This icon indicates that you are now in administrative mode for the volume You now will have access to all administrative functionality see Chapter 11 Lock Icon Volume Login Status AccelWare DP gives you the ability to log in and out of individual volumes This gives you the ability to protect sensitive information stored on a volume when you step away from the workstation with just one click Unlocked Logged This icon indicates that you are currently logged into a volume You can now gain access to this volume to the extent the administrator has predetermined To log out ofa volume simply click on this icon or select the volume from the list go to the VOLUME MENU and select LOGOUT Locked Logged out This icon indicates that you are not currently logged into a volume You cannot access this volume until you log back into the volume Click on the icon or select the volume from the list go to the VOLUME MENU and select LOGIN If you log in and some of the volumes are locked and some are unlocked your username and password has been r
101. s periodically The PREFERENCES option in the EDIT menu allows you to select an interval to determine such periodic updates Clicking UPDATE VOLUME also polls the volume for any outstanding messages Note volume updates cannot occur if the disk 1s in use File open window open etc Volume Information Access Control The VOLUME INFORMATION ACCESS CONTROL is a triangle that appears in the upper right hand corner of the MAIN AccelWare dialog window It expands the main window to show specific information on selected volumes E M In user mode the expanded window will show the currently logged in users for a 1 selected volume If more then one volume is selected no users will be displayed as AccelWare will not know which volume to report on Double clicking any of the users under the CURRENT LOGINS panel will display a dialog that indicates the user s location machine name and polling time see messaging for an explanation of polling time Information on currently logged in users AccelWare 3 1 AccelWare Volumes Current Logins Bernie s Volume Graphics Ken s Volume Stock Footage Vic s Volume Write Shared Read Shared Update Volume s gt OC Login Name Bernie ATTO AccelWare User s Manual Page 41 User Tips eFor best performance do not assign several users to the volumes using the same physical drive Make an attempt to
102. save drive access settings for each user on exit by checking the SAVE ACCESS SETTINGS UPON QUITTING Polling Interval 5minutes box When enabled all current drive privilege settings will be saved when the user logs off out of the system and re established when the user logs back in If the saved access level is not available AccelWare will attempt to gain the next lowest access level If this function is disabled all volumes will be at No ACCESS when a user logs in Save Current Accesses Upon Quitting 4 gt Refresh Polling Interval Because all messages are stored on the shared storage AccelWare must periodically access the volume to check for messages This process is called polling The polling interval is the time in between polls Because the volume is being accessed during polling performance of that volume will decrease slightly during the poll If you have a large number of users on your SAN and they all have a short polling interval this effect can add up and seriously degrade system performance However longer polling intervals will delay the delivery of messages and volume access requests Refresh Time This option controls the time interval for automatic volume updates When a user has read access to a volume the computer is unaware when another user has made changes to a volume The AUTO REFRESH function will automatically update the volume on the time interval set here Note If the automatic update is turned of
103. se AccelWare Mac is a volume level management application no other users can gain write access while you have write shared access Conversely in order to gain write shared access all other users must have read shared access or no access WE Write Exclusive This indicates that you currently have exclusive access to the volume When you have write exclusive access no other users can gain any level of access to this volume Conversely in order to gain write exclusive access all other users must have no access d Note It is recommended when a volume is not in use you should switch to read only or no access for that volume This will allow other users to gain read and write access To change your access level to a volume select it from the list of volumes and click the appropriate access button If another user has an access level that prevents you from gaining the access that you have requested a dialog will appear informing you of this access problem You then can request access to the volume see Requesting Access Messaging Page 40 ATTO Technology Inc Update Volume s Button The UPDATE VOLUME S button is used to update read only volumes mounted to your desktop Volumes that your system has read only access to have to be updated periodically to reflect any changes that have been made by other users To update a volume simply select a volume in the window and click the UPDATE VOLUME S button AccelWare DP automatically updates volume
104. ser s Manual CHAPTER 1 WELCOME How ATTO AccelWare VMS Works AccelWare VMS allows you to set up initialize shared storage volumes on your Macintosh system which can then be accessed by either a Mac or Windows NT system allowing workgroups to collaborate efficiently and effectively on projects ATTO AccelWare VMS allows you to configure drives into a high performance AccelWare shared storage workgroup or RAID level 0 subsystem About This Manual This user guide provides an overview of the basic principles and functions of ATTO AccelWare VMS e Partitioning Concepts ATTO AccelWare VMS Software Installation e ATTO AccelWare VMS Setup The ATTO AccelWare VMS package you have purchased contains the following items e ATTO AccelWare VMS CD Registration Card e Software Licensing Agreement Note This version of ATTO AccelWare VMS does not support Mac OS X or Mac OS X Server Future versions of ATTO AccelWare may support these operating systems For more information on configuring your ATTO ExpressPCI host adapter please refer to the ATTO ExpressPro Tools manual that came with your host adapter The manual is also available on the ATTO website at www attotech com Page 8 ATTO Technology Inc CHAPTER 2 STORAGE AREA NETWORK PLANNING Planning your SAN is key to getting the performance you need Although we cannot cover every issue that will effect performance in your SAN several key issues will help you plan your system
105. set according to the EXTENSION In this case the file name would still appear to have a file name extension under Windows if the SHOW extensions when viewing Mac file names option is enabled However it would not actually be stored on disk so no file name extension would exist when the file was seen on a Mac Page 66 ATTO Technology Inc Extension Map Properties Double clicking on an extension map reveals the quesumus El xtension al roperties EXTENSION MAP PROPERTIES window in This window allows you to modify the name file type file creator and Windows file name extension Several checkboxes allow users to Mac file attributes indicate how these fields will be interpreted File type File creator This window also allows drag and drop of files FxTC Browse For example dropping a file from a PC disk into this window will automatically enter that file s Windows file name extension extension into the appropriate field while aep Browse dropping a file from a Mac disk into this window will automatically enter that file s type and creator into the appropriate fields The BROWSE buttons can also be used to select a file from a PC or Mac disk with the same results as the drag and drop When listing Mac files with this type and creator Show this file name extension When creating Mac files with this file name extension Assign this file type and file creator Show this file name ext
106. sly Systems in a storage area network are not immediately aware of the activity on other systems Attempting to write a file from several systems to the same storage volume results in data being written to one area of the volume by one system then overwritten by the another system causing data corruption ATTO AccelWare DP prevents these errors and corruption by coordinating access to volumes in storage area networks Installation Requirements eAny Windows NT Computer with ServicePack 5 or higher eAccelWare VMS eShared Storage Page 52 ATTO Technology Inc Web Software Authorization If you want to use AccelWare DP you must have an authorization code 1 Go to the ATTO Technology website www attotech com license html 2 Select software registration 3 Select a product name and version number 4 Type in your e mail address company name and the serial number found on the back of the AccelWare DP CD sleeve 5 You will receive an e mail with the authorization code within five minutes Authorize Your Product Microsoft Internet Explorer 5 x View Favorites Toos Eu e gt ala 3 3 Back Forward Stop Refresh Home Search Favorites History Mail Print Links Best of the Web ChannelGuide amp CustomizeLinks FreeHotMail Interet Start 4 Windows Update an Go Address http www attotech com iizense html g Products Authorize your
107. sociated exclusively with a particular operating system such as AIFF JPEG and GIF such files can generally be shared very readily Your ability to share other data such as databases depends on the capabilities of the software that you have installed on each platform Why don t I see the icons or file name extensions that I expect The EXTENSION MAPS tab of MACDRIVE 2000 ACCELW ARE EDITION PROPERTIES provides a simple interface for editing the rules that determine what icons Mac OS will display when Windows creates a file on a Mac format disk and what file name extensions Windows will display for files on Mac format disks See both Appendix B and MACDRIVE 2000 ACCELW ARE EDITION PROPERTIES EXTENSION MAPS TAB for details on the relationships between Windows file name extensions and Mac OS type and creator codes Why are there strange characters in the middle of some file names The Macintosh and Windows character sets are different every provision has been made to properly translate foreign and symbol characters properly between the two operating systems but both operating systems feature characters that are unavailable on the other This affects the appearance of some file names under Windows but the files are accessible and will continue to look correct under Mac OS Why are there strange numbers at the end of some file names Occasionally MacDrive has to modify a file name slightly so that it conforms to Windows rules regardi
108. sword that volume will not appear in the volume list You can turn this feature on or off by double clicking on the volume When this feature is set to NON MEMBERS you will be able to see the volume in your volume list but you will not be able to access it until a valid username and password are entered DEFAULT MESSAGING Allowed By un checking the MESSAGING ALLOWED checkbox you will disable messaging Default Messaging Messaging Allowed Create Stripe RAID 0 Volume Selecting Drives All SCSI or Fibre Channel hard drives installed on your computer appear under their respective SCSI buses in the DEVICE WINDOW Next to each drive is the amount of space available on that drive A completely partitioned drive has fanana aiii am 0 zero Megabytes of free space If you are not using the Auto Detection byn sied feature of ATTO AccelWare VMS to create a new volume select any drive rais with available free space from the DEVICE WINDOW by clicking on it Creating a RAID volume requires selecting at least two drives with available space To a select more than one drive hold down the shift key and click on each drive Hr Once the drives to create volumes are selected click the CREATE STANDARD Shere using are HFS VOLUME or CREATE STRIPE VOLUME button depending on which type of Lon Ce volume you wish to create Volume Name Select
109. t EVALUATION MODE Without the appropriate authorization code you will be unable to use AccelWare after 30 days 1 Go to the ATTO Technology website under software registration www attotech com license html 2 Select the product name and version number 3 in your e mail address company name and serial number found on the back of the AccelWare Mac CD sleeve 4 An authorization code will be e mailed to you within 5 minutes oe Your Product Microsoft Internet Explorer _ a x File Edit View Favorites Tools Help Eu E gt d B 8 Back Foard Stop Refresh Home Search Favorites History 2 Mail Print Links Bes ofthe Web Channel Guide talons Links amp FreeHotMail Intemet Stat 4 Microsoft amp Windous Update 24 Address 427 hitp wwwattotech com license html Go Products Authorize your product SANs 5 Please fill out this form to apply for an authorization code Support Your authorization code will be emailed directly to you Be sure to enter a valid email Buy ATTO address If you have forgotten your authorization code for your existing software there is no need to fill out this form Please click here This Email will not be used for promotional WEdstre purposes Rlndicates a required field Product Name R Select Product E Version Number ala Customer Name R E Mail Address R Company Name _ 1 Minimum 4 characters Serial Number Letters are lowe
110. th unused B space have been detected and are selected in the main window What would you like to do with them Auto Detection provides you with an easy way to find and use any unused disk space as well as determine which driver you are currently using You may choose to ignore Auto Detection To turn off ATTO AccelWare VMS Auto Detection click DON T DISPLAY THIS MESSAGE AGAIN In THE AUTO DETECTION window and click OK Auto Detection can also be disabled or enabled using the OPTIONS MENU in the MAIN WINDOW To enable or disable auto detection pull down THE OPTIONS MENU and select ENABLE AUTO DETECTION Auto Detection is enabled if it has a check mark in front of it O Create a Standard Uolume O Create a RRID 8 Uolume Nothing at this Time Don t Display Message Again If you would like to ignore Auto Detection select NOTHING PROCEED TO MAIN WINDOW and click OK Returning to the MAIN WINDow allows other options to be selected To create Macintosh volumes without Auto Detection refer to the CREATING NEW VOLUMES section of this chapter Older ATTO Drivers Found Updating the ATTO Driver If ATTO AccelWare VMS detects one or more drives with HD an older version of an ATTO driver you are prompted to either an older ATTO RAID driver or update all drives to the latest version To update your drives ser cios Fr with the latest ATTO driver click YEs Click No
111. the disk requests among all drives If the interleave value is set too low the overhead of switching between drives can consume more time than the parallel transfers can give you If interleave value is set too high you will not get parallel performance benefits because disk requests are waiting for only one drive Typically set this value low for database operations 4 KB and higher for video operations 64 KB Before setting the RAID interleave determine where your most important applications occur in this spectrum Configure Mode Pages Mode pages are device specific parameters stored on the hard drive which control a variety of functions including drive cache management error detection and error recovery ATTO has devoted substantial resources determining the best mode page settings for digital video and prepress applications To optimize your new volume for these applications select CONFIGURE MODE PAGES and OPTIMIZE FOR DIGITAL VIDEO OPTIMIZE FOR PREPRESS Or OPTIMIZE FOR DIGITAL AUDIO ATTO AccelWare VMS examines your drive s and selects the optimum mode page settings for digital video capture and playback or prepress If you are not doing digital video or prepress work set the drive s mode pages to factory defaults or leave as is Mac OS Extended Mac OS 8 1 added support for a new volume format known as MAC OS EXTENDED This new support allows the Macintosh file system to use disk space more efficiently The MAC OS EXTENDED box must
112. the time in between polls Because the volume is being accessed during polling the performance of that volume will decrease slightly during the poll If you have a large number of users on your SAN and they all have a short polling interval this effect can add up and seriously degrade system performance However longer polling intervals will delay the delivery of messages and volume access requests Page 58 ATTO Technology Inc Refresh Time This option controls the time interval for automatic volume updates When a user has read access to a volume the computer is unaware when another user has made changes to a volume The AUTO REFRESH function will automatically update the volume on the time interval set here Note If the automatic update is turned off you must update the volume before attempting to use another user s modified file Attempting to use the file without updating a volume will cause disk errors ATTO AccelWare User s Manual Page 59 CHAPTER 13 ATTO ACCELWARE DP ADMINISTRATOR MODE Description Each AccelWare DP volume must have at least one administrator The administrator will maintain user lists and passwords and control what access level individual users have to each volume Each volume can have its own administrator and each volume can have more then one administrator AccelWare DP currently supports only one workstation doing administrative functions on a volume at a time although you can have multiple administrat
113. tional information including the volume type volume status and partition information Page 22 Volume Information k Yolume Name RAID O shared Yolume ATTO_SharedExpressStri pe Yolume Size 67 5466 Status Not Mounted Group is initialized Bus Group ATTO RAIDO Group635 75E6F ID Lun Part Partition Type Part Size 1 1 6 6 RTTO_SharedExpressStripe 33 92 GB 1 2 6 6 ATTO_SharedExpressStr 33 92 GB Busy Timeout Retry Count 6 Log To File Bring Monitor to Foreground Audible Warning ATTO Technology Inc CHAPTER 6 Disk DRIVE UTILITIES Auto Detection ATTO AccelWare VMS is designed to be as simple as possible to use Auto Detection searches drives for unallocated space and the current ATTO driver version This chapter explains the functionality of Auto Detection and how to use it efficiently Unallocated Volume Space If ATTO AccelWare VMS detects two or more volumes with available space on them your options are to create a RAID volume or a standard single drive volume If only one drive with free space is detected the only option is to create a single drive standard volume To continue creating new volumes using recommendations provided by ATTO AccelWare VMS select either CREATE A STANDARD VOLUME Or CREATE A RAID 0 VOLUME and click OK ATTO AccelWare VMS recommends the following settings Ignoring Auto Detection Unused Space AutoDetector One or more drives wi
114. torage must be only AccelWare VMS ExpressRAID or ExpressPro Tools formatted storage Third party packages cannot be used with AccelWare If you have a third party package you must back up all data and initialize disks with AccelWare VMS Converting Existing Shared Storage to Non Shared Storage 1 Remove volume from shared storage group Note When modifying volumes AccelWare VMS do not have volumes mounted in AccelWare Mac or AccelWare DP 2 Click on the volume in the AccelWare VMS VOLUME WINDOW 3 Under the UTILITIES menu select CONVERT FROM ACCELWARE You are about to convert volume from AccelWare to non AccelWare This converted volume can t be mounted until a reboot occurs Ensure that ALL other computers attached to shared storage are SHUTDOWN Uolume can no longer euist in shared environment 4 Dialog box will appear Click OK 5 Restart System Page 16 ATTO Technology Inc CHAPTER 4 WHAT YOU NEED To KNOW If you have limited experience creating standard or RAID 0 volumes read this chapter before installing ATTO AccelWare VMS System Configuration The following section describes key system configuration considerations for creating a RAID 0 volume For questions consult your system administrator or contact ATTO Technical Support System Requirements Mac OS compatible PCI based computer with Mac OS 8 1 or better installed Mac OS X not supported in this release e 1 MB
115. tton If this message reappears ATTO AccelWare VMS was unable to successfully communicate with the selected drive Try replacing the cable verifying correct termination turning the drive off and back on and restarting your Macintosh Error formatting drive First try clicking the RESCAN button If this message reappears ATTO AccelWare VMS was unable to format the selected drive The drive may be defective Try replacing the cable verifying correct termination turning the drive off and back on and restarting your Macintosh Error initializing drive Try restarting the system and finish initialization from the Finder if you are so prompted ATTO AccelWare VMS was unable to finish initializing the selected drive After restarting you may get a message indicating that the drive needs to be initialized If so give the drive a name and initialize it If this does not work try creating the volume again using the ERASE DISK command first If this doesn t help try replacing the cable verifying correct termination turning the drive off and back on and restarting your Macintosh Page 34 ATTO Technology Inc ATTO Technology Inc ATTO AccelWare Mac 3 2 Installation amp Operation ATTO AccelWare User s Manual Page 35 CHAPTER 8 ATTO ACCELWARE MAC INTRODUCTION Unpacking The AccelWare Mac package contains the following items e ATTO AccelWare Mac CD e Warranty and Registration card e AccelWare Serial number If any
116. ume list It is important to keep in mind that NoT VIEWABLE access is not a security feature it is designed for environments with a large number of volumes to reduce confusion by removing volumes a particular user may not be interested in NOTE The user s name and password will not be saved until the user has been added to a volume To add users to multiple volumes select the username s hold down the shift key and click on other users to select more then one then click ADD USER select the access level then change volumes using the pop up menu at the top of the window you will need to be in administrator mode for all the volumes to which you want to add users then click ADD USER again Removing a User To remove a user from a volume select the user s name from the allowable user list then click REMOVE You cannot directly remove users from the ALL KNOWN USERS list To remove a user from this list you must remove the user from all volumes on the AccelWare DP system Users with Multiple Passwords It 1s possible for a user same heey UN LS XI username to have different passwords on different volumes When this happens AccelWare DP will not know which password to use when the user is added to a new Volume volume AccelWare DP will prompt Bemie s 7 Visible to members only you to enter a password for this user when trying to add the user to a new volume 9 Manage users and their access to amp ccelw are v
117. umes have been created but have not been mounted yet by AccelWare Unmounting a Volume Unmounting a volume removes its icon on the desktop but does not erase or change the data on the volume The file system or finder cannot access the volume until mounted To unmount a volume select it from the VOLUME WINDOW then select UNMOUNT VOLUME from the UTILITIES MENU or click the UNMOUNT button Selecting a drive in the DEVICE WINDOW and clicking the UNMOUNT button unmounts all volumes created from that drive Unmounted volumes are marked with an asterisk before their names Removing a Volume Removing a volume erases all data and volume information from that volume The disk space used by this volume becomes available space to create new volumes To remove a volume highlight it in the VOLUME WINDOW then select REMOVE VOLUME from the UTILITIES MENU Users must not be running ATTO AccelWare to remove a volume SCSI Benchmark Max Transfer Size 512KButes v ATTO AccelWare VMS includes a utility for Expected Peak Tore s benchmarking drives This utility measures peak w m 2 Yolume Name and sustained throughput for disk reads and disk System Disk Cache writes To benchmark a volume Tests X Read x writes Benchmarking a Volume Transfer Rate MB s N in 128 256 384 512 Peak Read Peak Write ize KB Select one volume from the VOLUME
118. w displays SCSI and Fibre Channel busses IDs and devices The amount of information shown depends on the setting chosen in the DEVICE WINDOW MENU Next to each item is an INFORMATION button Clicking on a device in the DEVICE WINDOW highlights the associated volumes in the VOLUME WINDOW Device Window Menu The DEVICE WINDOW MENU presents three options Each option changes the information displayed in the DEVICE WINDOW AccelWari Rescan Rev Rev 0115 Disk SEAGATE 0 0 MB Free Disk SEAGATE 0 0 MB Free Buses and Drives Selecting BUSSES AND DRIVES displays all SCSI and Fibre Channel busses and the hard drives attached to them Other devices which ATTO AccelWare VMS does not affect such as CD ROM drives tape drives and scanners are not shown in the DEVICE WINDOW Buses and Drives D Buses and Devices Buses and RII IDs 1 0 0 1 1 0 Busses and Devices Selecting BUSES AND DEVICES displays all SCSI and Fibre Channel busses and the devices attached to them This determines what devices are attached to your Macintosh and what SCSI and Fibre Channel IDs are available for additional devices Busses and All IDs Selecting BUSES AND ALL IDs displays all SCSI and Fibre Channel buses and all IDs regardless if a device is at that ID This option is most useful when configuring individual IDs using ATTO ExpressPCI configuration options Page 18 ATTO Technology Inc Available Device In
119. with AccelWare V3 0 15 Converting Existing Shared Storage to Non Shared 16 Chapter 4 What You Need To Know 4 2 4 17 System ConfigUFatlOn eto iei Me eden d Uy ee eta vet e ocu Fb cebat oe teas 17 System Requirements e ede ee eee Foie er ever cue e doo Dei aee e TL Pee eden 17 Volumes Partitions cine ik teet tei teen itte tee sert ext Pere ires ese Lo NYD FD de a 17 Boot Drive Considerations ie ertet ERR Ue ORUM REIR 17 RAID 0 Volurnes GOGL YR A LLETY FR He tu Hte eme eere 17 Maximum Allowable Volume 5 17 ANERE oerion e EEE AE E A E 17 Chapter 5 ATTO AccelWare VMS Interface 1111 18 Device WINDOW n 18 Device Window Menu ERR EORR OE EINE RERUIMPMPIRREM UD 18 Buses aee eet site IH Ce Ere FU er oeste ce on dee e Lo RE e HUE edet ch 18 Available Device Information P ER LU saves bab Ex dep dn 19 Available Volume Inforrriation ioci terr ce edere cene ipe TN RV a d ut eve e dde ege SN Fn enn 22 Chapter 6 Disk Drive Utilities s is iin Chemie eric we innere aul en xad WG NY Y 23 FU ue iD eie A E

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