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1. m Tse ee OU cay 990 2462 Copyright 2006 American Power Conversion All rights reserved APC and Back UPS are registered trademarks of American Power Conversion All other trademarks are the property of their respective owners
2. contents connect BATTERY CARTRIDGE RJ 45 RJ 45 O m RJ 45 L paia Back UPS XS 900 Back UPS XS 1200 Coax Coax O0 ams User s Manual CHECK BUILDING WIRING FAULT INDICATOR If the rear panel Building Wiring Fault red indicator is lit a potential shock hazard exists due to one of the following conditions z e Open or high resistance ground Hot and Neutral polarities are reversed e Overloaded neutral circuit Improper building wiring should be corrected by a qualified electrician Do not use the Back UPS until the condition that caused the fault is corrected Note Improper building wiring will not prevent the Back UPS from operating but it will limit its protection capability Jack Q CONNECT COAXIAL CABLES External Disk or Coaxial Cable CD DVD Drive a From Cable Provider CONNECT MODEM PHONE FAX and oPERATING ENVIRONMENT TVSS Ground O SWITCH ON THE BACK UPS CAUTION Refer to bottom arkings of unit for safety mart
3. x To Cable REPLACE BATTERY gt TVSS GND Building Wiring Fault lt O E EH Modem Building Indicator C Coaxial Cable Wirin O Faul DEicisg Building To 120 VAC Wall Outlet Ee TRANSFER VOLTAGE and SENSITIVITY ADJUSTMENT 4 To select the Low Sensitivity setting press and hold the ON OFF switch for 1 2 seconds until beep is heard Upon release the yellow CONNECT DATA LINE AND INSTALL SOFTWARE ON There are four status indicators lights on the front panel of the Back UPS On Line On Battery Overload Overload red is lit whenever power demand has exceeded the capacity of the Back UPS In situations where the Back UPS or connected equipment appears too sensitive to input voltage it may be necessary to adjust the transfer voltage This is a simple task requiring use COMPUTER Optional and Replace Battery of the front panel pushbutton To adjust the transfer voltage proceed as follows indicator will flash indicating Low Sensitivity Z Continuous Tone this alarm is sounded gt 8 y e Ae es aheno e n attery Backup outlets are 1 Plug the Back UPS into the utility power source but do not turn the unit on The Back 5 To select the Medium Sensitivity setting the unit s default press and On Line overloaded UPS will be in Standby Mode no indicators lit hold the ON OFF switch for 1 2 seconds until beep is heard Upon x release the yellow indicator will flash
4. 1200 order APCRBC109 Please recycle T Follow the whenever a low battery condition is reached p 4 on screen it Battery run time is very low Promptly save any 3 88 136 Vac Connected equipment is sensitive to spent battery cartridges instructions N work in progress and exit all open applications yellow red and voltage fluctuations nEn Shut down the operating system computer and red the Back UPS TROUBLESHOOTING SPECIFICATIONS LIMITED WARRANTY z The standard warranty is three 3 years from the date of purchase APC s standard Possible Cause Corrective Action tem 900 VA 1200 VA procedure is A a the a unit with a factory diene unit Customers who must have the original unit back due to the assignment of asset tags and set Back UPS will not switch on Back UPS not connected to AC power source Ensure the Back UPS is securely connected to an AC outlet a re Range 88 139 VAC depreciation schedules must declare such a need at first contact with an APC Technical Back UPS circuit breaker tripped Disconnect non essential equipment from the Back UPS Reset Support representative APC will ship the replacement unit once the defective unit has i lt push in the rear panel circuit ole Switch on the Back UPS and Automatic Voltage Regulation AVR 12 Boost Only been received by the repair department or cross ship upon the receipt of a valid credit plug in devices one at a time If the circui
5. If needed the Back UPS features a TVSS ground screw jl for connecting the ground lead e a of any additional stand alone From stand alone Surge suppression devices data line surge such as an APC ProtectNet suppressor or product or any electronic electronic device device with an external ground connection Note Allow the Back UPS to charge for a full 18 hours XS 900 or 24 hours XS 1200 prior to use Press the front panel Power ON OFF switch and observe that the following events occur after pressing and releasing the switch o Th RJ 45 RJ 11 e The green On Line indicator flashes e The yellow On Battery indicator lights while a Self Test is being performed e When Self Test has successfully completed only the green On Line indicator will be lit e Ifthe internal battery cartridge is not connected see Step 2 above the green On Line indicator and red Replace Battery indicators will light The Back UPS will also emit a chirping sound RJ 45 RJ 11 Computer Modem Port F 4 op Printer or Scanner 32 108 F 0 40 C Computer Phone or Fax onitor N IIEM ON BATTERY Input 120V 12A 60Hz ode Phone Fa z a a E CABLE IN r Iih OVERLOAD
6. Press and hold the ON OFF 2 Press and hold the front panel ON OFF switch fully inward for 10 seconds until all USB RJ 45 Q pee LED indicators on the Back UPS flash to acknowledge it has entered Programming button again for 1 2 seconds until beep is heard Upon release the l A Overload Replace Battery red is lit whenever the battery is Mode Release the ON OFF button and the Back UPS s LEDs will flash per table yellow and one red indicator will flash indicating Medium To USB FAA Bung near the end of its useful life or if the battery is not below indicating it s current sensitivity setting Sensitivity Wirin 1 Port pau Replace Battery connected see above A battery that is near the end of Note the Back UPS automatically exits programming mode in 5 seconds if no buttons 6 To select the High Sensitivity setting press and hold the ON OFF 1 Insert CD into computer and on screen instructions should appear automatically Follow instructions to complete installation Note if the on screen instructions do not appear automatically Autoplay is disabled then perform steps 2 and 3 below 2 On the computer desktop of the display double click On Line green is lit whenever utility power is powering the Battery Backup outlets On Battery yellow is lit whenever the battery of the Back UPS is powering equipment connected to the its useful life has insufficient run time
7. and should be replaced A Chirps for 1 Minute Every 5 Hours this alarm is sounded whenever the battery has failed the automatic diagnostic test are pressed 3 Use the table below to decide which Sensitivity setting is desired Indicators Sensitivity Input Voltage Use When Flashing Setting Range for utility operation 1 Low switch for 1 2 seconds until beep is heard Repeat this two more times Upon final release the yellow and two red indicators bottom three will flash indicating High Sensitivity 7 The Back UPS will automatically exit Programming Mode in five seconds and is ready for use on My Computer Battery Backup Outlets S l 3 Double click on the CD ROM drive icon and follow a Circuit Breaker the circuit breaker button located on eee eye eet Not eesommoended Porcomputer ORDER REPLACEMENT BATTERY the on screen instructions Four Beeps Every 30 Seconds this alarm is the rear panel of the Back UPS will stick out if an yellow aoe Not recommended for computer Installation of the included software is the only way to sounded whenever the Back UPS is running On overload condition forces the Back UPS to disconnect ae Back UPS offers N disconnect non essential equipment Reset the circuit yellow and red factory Battery frequent outages or elevated temperatures For the XS 900 order part 4 Continuous Beeping this alarm is sounded breaker by pushing the button inward default number RBC5 for the XS
8. provals CSA NRTL C NOM USA Canada 1 800 800 4272 Battery has reached the end of its life Replace battery cartridge see Order Replacement Battery Notice This device complies with part 68 and 15 of the FCC rules Operation is subject to Mexico 292 0253 292 0255 Cartridge the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause Worldwide 1 401 789 5735 Red Replace Battery indicator is on Battery has reached the end of its life undesired operation Red Overload indicator is on or Connected equipment is drawing more power than On the bottom of this equipment is a label that contains among other information the flashing the Back UPS can provide FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company Green On Line indicator is on and all Internal UPS fault Contact APC Technical Support see Contact Information other front panel indicators are flashing REPLACE BATTERY CARTRIDGE i Wh f j f Th i aa ph i I F J i J f j f Pp p f fi i f 4 y i gt
9. s circuit is present at the wall outlet ae Sea aes eal ee el a Operating Storage Rerauve Humidity Ege nomogniaensig e Have the Back UPS model number serial number and date of purchase Unit is in the midst of performing an automatic self No action is neccessary Size H x W x D 8 7 inch X 5 1 inch X 13 8 inch available Be prepared to troubleshoot the problem with an APC Technical test 220 mm X 130 mm X 350 mm Support representative If this is not successful APC will issue a Return Utility input voltage is out of range frequency is out Consider adjusting the transfer voltage and sensitivity See Transfer eee hy vs var k2 Merchandise Authorization RMA number and a shipping address of range or the wave form is distorted Voltage and Sensitivity Adjustment VA 29 7 lbs 13 5 kg Back UPS does not provide expected Back UPS is heavily loaded Unplug non essential equipment printers scanners etc from the Sappig Wega vA ee x 5 i 2 CONTACT INFORMATION backup time Battery Backup outlets and plug into Surge Only outlets a a EMI Classification FCC DOC Class B Certified Technical Support http www apc com support Back UPS battery cartridge is discharged due to Charge the battery cartridge for 18 hours XS 900 or 24 hours XS B Rumi See hito aaa recent power outage and has not had time to recharge 1200 Back UPS runtime is reduced until the battery cartridge is On Battery Run Time Internet http www ape com fully charged Ap
10. t breaker trips again On line Frequency Range 57 63 Hz Autosensing card number The customer pays for shipping the unit to APC APC pays ground freight disconnect the device that caused the breaker to trip transportation costs to ship the replacement unit to the customer On battery Waveshape Stepped Sine Wave Internal battery is not connected Connect battery cartridge see Connect Battery Cartridge 900 VA 540W 1200 VA 720 W SERVICE Utility input voltage quality is out of range Consider adjusting the transfer voltage and sensitivity See Transfer Typical Recharge Time 900 VA 18 Hours 1200 VA 24 Hours If the Back UPS arrived damaged notify the carrier 4 Voltage and Sensitivity Adjustment r 5 r R A a 32 to 104 F If the Back UPS requires service do not return it to the dealer The following steps Back UPS does not power essential Equipment was plugged into a Surge Only outlet Unplug device from Surge Only outlet and move to a Battery 0 to 40 C should be taken equipment during an outage Backup outlet Storage Temperature 23 to 113 F 1 Consult the Troubleshooting section to eliminate common problems 5 to 45 C 2 If the problem persists go to http www apc com support Back UPS operates on battery The UPS s plug has partially pulled out of the wall Verify the UPS s plug is fully inserted into the wall and that power although utility power exists outlet wall outlet has been turned off or it

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