CommuniKateTM Unlimited and CommuniKateTM Lite Service Plan
Contents
1. 36 95 26 95 Annual Service Charge 419 40 299 40 2 Year Service Charge 719 95 539 95 Per Minute Charge Number of minutes per billing cycle atno charge Included Minutes Unlimited 120 Per Minute Charge per billing cycle greater than Included Minutes 7 cents per minute 7 cents per minute Minutes of calls faxes and conferences from Kate 7 cents per minute 7 cents per minute to another number Outbound Minutes Signup Fee Phone 10 10 Included Minutes are comprised of the following type of call activity calls made to your toll free number for any purpose including without limitation calls that require you to enter your security code calls by other persons to talk to you leave you a voice message or send you a fax See the CommuniKate User Manual for a more complete description of the many features represented by Included Minutes When you are connected by Kate to another person one party is using Inbound Minutes calling into Kate and one party is using Outbound Minutes being called by Kate You are not charged for any access to your services via your Kate web page You may listen to your voice messages and view your faxes from your web page at no additional charge You may also automatically forward your voice messages and faxes to another email address as email attachments at no additional charge You will be charged an outbound call rate for the calls made from your user site using the Online Callback feature You w2. by giving us written notice any time before 30 days after the end of the billing period in which the changes go into effect From time to time we may let you change your price plan or your service in another way If we do you re subject to the requirements we set for that change which may include a new initial term IF YOU ARE NOT A MONTH TO MONTH CUSTOMER YOU MAY BE CHARGED WITH AN EARLY TERMINATION FEE OF SIX MONTHS TIMES THE NON DISCOUNTED MONTHLY SUBSCRIPTION FEE FOR ANNUAL SERVICE OR XXX FOR A 2 YEAR PLAN IF YOU END YOUR SERVICE FOR ANY REASON EXCEPT AS EXPLICITLY PERMITTED BY THIS AGREEMENT BEFORE THE END OF AN INITIAL TERM e What You Pay We bill your monthly service charge in advance and certain enhanced feature and or usage charges in arrears We bill usage charges after calls are made Your credit card or debit card on file will be charged whenever 25 in usage has accumulated regardless of your billing date If usage charges are less than 25 your card will not be charged until your billing date You re required to pay us for all charges billed to your CommuniKate telephone number e Different Kinds Of Charges You re required to pay monthly access charges and usage charges for calls made and received You may also have to pay a one time service establishment fee There may be additional fees if you request a change in service or your price plan and we agree Usage charges vary depending on the type of call unless your price plan pr
3. CommuniKate Unlimited and CommuniKate Lite Service Plan Agreement This agreement for CommuniKate Unlimited and CommuniKate Lite service between you and Webley Systems Inc sets your and our legal rights concerning service plan description payments credits billing dates refunds limitations of liability and other important topics This Agreement is subject to the standard End User Terms and Conditions and incorporates by reference the CommuniKate Unlimited and CommuniKate Lite Customer Information Materials that describe the price plan features and promotions you have selected such as the price plan brochure all of which are a part of this agreement In the event of a conflict among the terms of this Service Plan the standard End User Terms and Conditions and the Customer Information Materials the terms of this Service Plan shall govern PLEASE READ THIS AGREEMENT THE STANDARD END USER TERMS AND CONDITIONS AND ALL OTHER APPLICABLE TERMS SET FORTH IN THE COMMUNIKATE CUSTOMER INFORMATION MATERIALS IF YOU DISAGREE WITH OUR TERMS AND CONDITIONS YOU DON T HAVE TO ACCEPT THIS AGREEMENT IF YOU RE A NEW CUSTOMER THIS AGREEMENT STARTS WHEN YOU ACCEPTED THE STANDARD END USER TERMS AND CONDITIONS OR WHEN YOU APPLIED TO ACTIVATE SERVICE OR WHEN YOU SIGN THIS AGREEMENT WHICHEVER APPLIES IF YOU DON T WANT TO ACCEPT AND BE BOUND BY THIS AGREEMENT DON T DO ANY OF THOSE THINGS INSTEAD CONTACT CUSTOMER SERVICE AT 1 800 760 5176 AND REQUEST CANCEL
4. D FOR THE AMOUNT DUE WE WILL TEMPORARILY SUSPEND YOUR SERVICE IF YOU DO NOT PAY THE AMOUNT DUE WITHIN 14 DAYS YOUR ACCOUNT WILL BE PERMENENTLY DISCONNECTED A LATE PAYMENT FEE OF UP TO 1 5 PERCENT PER MONTH AN 18 PERCENT ANNUAL RATE WILL BE IMPOSED ON ANY BALANCES WHICH REMAIN UNPAID DEPENDING ON THE LAW THAT APPLIES TO THIS AGREEMENT Additional non payment late fees may apply We may require an advance deposit or an increase in an existing deposit from you from time to time We can apply deposits payments or pre payments you make in any order to the amounts you owe You can t use your deposit to pay any bill unless we agree If you sign a credit card billing authorization and give us a credit card number that we accept for payment of your monthly bills you re authorizing us to charge the amounts you owe us then or later to that number and to demand immediate payment from the card issuer You re also agreeing you ll pay under the terms of your agreement with the card s issuer the amounts charged to your credit card Emergency Services The CommuniKate service does NOT support 911 or any other form of access to emergency services that is not a ten digit telephone number Disputes Please refer to your End User Terms and Conditions at https login katewwdb com Our Rights To Restrict Or End Service Or This Agreement To maintain or improve the CommuniKate service plan to prevent fraud or for other business reasons we can restrict or modif
5. Kate toll free number Chargeable time ends after you have disconnected the call or after the call otherwise disconnects Calls to ten digit emergency service numbers 800 888 and similar numbers are billable The time zone used for billing is the time zone that you are in when the call connects Calls to Directory Assistance NPA 555 1212 incur a 1 75 per call surcharge Calls from any payphone within Continental US Alaska and Hawaii to your CommuniKate Unified Communications account will be subject to a 0 75 per call surcharge If you have a monthly Included Minute allowance you will no be allowed to carry over any unused portion from one month to another International Calling International calling is not enabled Calls billed at 0 07 per minute included only the 48 Domestic United States Calls to Alaska Hawaii Canada and U S Territories including the Caribbean are Subject to a surcharge as defined within your user site at https login katewwdb com If international calls other than Canada are included in the Service they will be charged at Webley s applicable international rate Payments Deposits and Credit Cards Payment is due by credit card as stated on your electronic invoice Paper invoices are not generated and checks are not accepted for payment Your monthly billing statement will include usage from the prior 30 days and the next month of service IF AFTER 2 ATTEMPTS WE ARE UNABLE TO AUTHORIZE YOUR CREDIT CAR
6. LATION OF YOUR SERVICE WITHIN 72 HOURS AND PRIOR TO INCURRING ANY USAGE ON YOUR ACCOUNT IF YOU RE AN EXISTING CUSTOMER UNDER A PRIOR FORM OF AGREEMENT YOUR ACCEPTING THIS AGREEMENT IS ONE OF THE CONDITIONS FOR OUR GRANTING YOU ANY OF THE FOLLOWING CHANGES IN SERVICE YOU MAY REQUEST A NEW SERVICE PLAN A NEW PRICE PLAN A NEW PROMOTION ADDITIONAL FEATURES OR BENEFITS ADDITIONAL LINES OF SERVICE OR ANY OTHER CHANGE WE MAY DESIGNATE WHEN YOU REQUEST IT SUCH AS A WAIVER OF CHARGES YOU OWE OR ACCEPTANCE OF A LATE PAYMENT IF WE GRANT YOUR REQUEST AND YOU SIGN THIS AGREEMENT OR ACCEPT THE RESULTING BENEFITS BY CONTINUING TO USE YOUR SERVICE AFTER WE MAKE THE CHANGE THIS AGREEMENT REPLACES YOUR PRIOR AGREEMENT YOU CAN GO BACK TO YOUR OLD SERVICE UNDER YOUR PRIOR AGREEMENT AND PRICE PLAN BY CONTACTING US ANY TIME BEFORE PAYING YOUR FIRST BILL AFTER WE MAKE THE CHANGE YOU REQUESTED OTHERWISE IF YOU PAY YOUR BILL YOU RE CONFIRMING YOUR ACCEPTANCE OF THIS AGREEMENT IF YOU DON T WANT TO ACCEPT THIS AGREEMENT THEN DON T MAKE SUCH A CHANGE AND WE LL CONTINUE TO HONOR YOUR OLD FORM OF AGREEMENT UNLESS OR UNTIL YOU MAKE SUCH A CHANGE Your Price Plan Y ou ve chosen the CommuniKate Unlimited or CommuniKate Lite service plan ANY ELEMENTS OF YOUR PRICE PLAN FEATURE AND PROMOTION DESCRIPTIONS Customer Information Materials IN SEPARATE DOCUMENTS ARE PART OF THIS AGREEMENT Kate Unlimited KateLite Monthly Service Charge
7. ill also receive a free CommuniKate email address e Your CommuniKate Unlimited and CommuniKate Lite Toll Free Phone Number We ll assign you a telephone number You don t have any property right in your telephone number or any PIN Telephone numbers may be changed or reassigned PIN numbers may be changed reassigned or eliminated Please note that your telephone number may show up when you call someone who uses caller identification unless you initiate per call or per line call blocking where available Even with per call or per line blocking your telephone number and location may be transmitted to public safety officials if you dial certain numbers e Your Rights To Change Or End This Service Plan Agreement This agreement automatically renews at the beginning of each billing cycle until cancelled by either party If you have signed up for an annual or a 2 year CommuniKate service your term will renew for the same period of time on your anniversary date the date one year from the start of your service or 2 year from the start of your service When you re a month to month customer you can end this agreement at any time just by giving us notice and we can do the same From time to time we may send you written notice of changes to prices or other terms of this agreement If any of those changes adversely affect your rates rights or service in a material way you can end this agreement during an initial term without any early termination fee just
8. ovides otherwise For any call there may also be applicable taxes surcharges assessments government fees and charges that result directly or indirectly from government requirements such as universal service or local number portability and charges for any special or enhanced services you use If any Sales or use tax is imposed upon your service you will be required to pay the applicable sales or use tax even if you were not billed by us for the sales or use tax as it became payable e Promotions All promotions are subject to the specific terms and conditions associated with that promotion as defined within your signup site at httos signup tifkate com e Usage Charges Are Cumulative For any single call there may be charges for any or all of the following a received calls b outbound calls c session time accumulated while in your CommuniKate mailbox d taxes e Surcharges assessments government fees and f enhanced or special services such as find me follow me call blast call screening or conferencing Please see your Customer Information Material e How We Calculate Your Bill We charge you the rates in effect under your price plan at the time charges are incurred plus any other usage charges that apply We calculate charges based on when the call connects to your Communikate number Please note that we bill time in six second increments Chargeable time starts as soon as the CommuniKate voice is heard after dialing the Communi
9. y your service without notice WE CAN RESTRICT OR END YOUR SERVICE OR THIS AGREEMENT WITHOUT NOTICE if you a pay late more than once in any 12 months b incur charges larger than any required deposit even if we haven t yet billed them c exceed any credit limit d make a false statement to us e interfere with our customer service or other business operations f become insolvent or go bankrupt or g breach any part of this Agreement WE CAN RESTRICT OR END YOUR SERVICE OR THIS AGREEMENT WITHOUT NOTICE if h we can t verify your credit information i we believe your service is being misused resold or used by anyone for unlawful activity j we believe your wireless equipment or telephone number has been stolen or tampered with or k the use of your service adversely affects service to other customers
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