Surcell Force7 Install Guide PDF
Contents
1. 20 SC 400 SC 240 1 2 30 SC 400 SC 240 2 4 50 SC 400 SC 240 3 6 100 SC 400 SC 240 4 8 e Splitter loss SL This is the signal loss caused by a splitter used if you are installing multiple antennas Loss 2 way 3 way 5 4 way 6 Booster gain AG Number of decibels of amplification provided by the booster rated gain less any attenuation as described in Chapter 5 of this manual This is always a positive number The signal strength S at an interior antenna equals OSL OAG IAG CL SL AG To calculate the approximate coverage distance of each antenna 1 Calculate the signal strength S for the first interior antenna using the preceding formula 2 Find the signal strength S for the antenna along the bottom of the graph on the following page 3 Move straight up the signal strength line to the PCS and cellular curves 4 Read the approximate coverage radius on the left Planning 3 6 Booster Location Select an indoor location for the booster that meets the following criteria e Wall or ceiling mounts are acceptable e Near a properly grounded 110VAC outlet e Not in a tightly enclosed or overly hot space e All power and warning lights easily visible e Least amount of cable to connect all antennas 3 7 Accessories The final step in the planning process is to make sure you have all of the necessary accessories to complete the installation You will need all of the items lis2. The Manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are present the rating would have to be reduced by 3 5 dB especially where the output signal is re radiated and can cause interference to adjacent band users This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device La puissance de sortie nominale indiqu e par le fabricant pour cet appareil concerne son fonctionnement avec porteuse unique Pour des appareils avec porteuses multiples on doit r duire la valeur nominale de 3 5 dB surtout si le signal de sortie est retransmis et qu il peut causer du brouillage aux utilisateurs de bandes adjacentes Une telle reduction doit porter sur la puissance d entr e ou sur le gain et ne doit pas se faire au moyen d un att nuateur raccord a la sortie du dispositif Section 2 HDTV Installation 1 Attach inside Coax cable to the HDTV1 access port on the side of the booster 2 Attach the other end of the cable to the Antenna port on the back of the television 3 Attach the outside Coax cable to the HDTV out port on the side of the booster 4 Connect the other end of the outside coax cable to the outside HDTV antenna Scanning Local Television Channels On your TV s remote control press the Input or Source button from there you ll select TV or Air Consult you TV manu
3. Force Industrial All in One Cellular Wifi and HDTV Booster User Guide WARNING This is NOT a CONSUMER device It is designated for installation by FCC LICENSEES and QUALIFIED INSTALLERS You MUST have an FCC LICENSE or express consent of an FCC Licensee to operate this device Unauthorized use may result in significant forfeiture penalties including penalties in excess of 100 000 for each continuing violation CHAPTER 1 Introduction 1 1 1 Package Contents 1 2 Features amp Benefits 1 3 Additional Items Needed 1 4 How It Works CHAPTER 2 Safety 2 1 Safety Waminos CHAPTER 3 Planning 3 1 Overview 3 2 Exterior Antenna 3 3 Interior Antennas 3 4 Antenna Separation 9 1 3 5 Calculating Signal Strength 10 1 3 6 Booster Location 3 7 Accessories 3 8 Need Help 1 CHAPTER 4 Installation 1 Selecting the Locations 4 2 Soft Installation 4 3 Exterior Antenna 13 1 4 4 Internal Antennas 4 5 Mounting the Booster CHAPTER 5 Configuration amp Testing 5 1 DIP Switches and Lights 17 1 5 2 Initial Configuration 5 3 Powering on the Booster WWW IN cn 4 OOOOO SNOOPOLOONNNDOOOSNOO 5 4 Testing 1 5 5 Adjusting the Booster 19 20 5 6 Automatic Shutdown 20 21 CHAPTER 6 HDTV amp Wifi Installation 21 CHAPTER 7 Warranty 2i 6 1 Warranty Periods 21 6 2 Warranty Information 22 6 3 Contact Information 23 Notes 15
4. Initial Configuration By default your booster ships with all DIP switches turned OFF to provide maximum gain in all channels This should always be your starting point whenever installing or reinstalling the booster 5 3 Powering on the Booster To power on the booster 1 Make sure that exterior and interior antenna cables are firmly connected to the proper ports on the booster 2 Plug a surge suppressor into a grounded 110VAC wall outlet 3 Plug the AC end of the power adapter that came with the booster into the surge suppressor 4 Plug the DC end of the power adapter into the Power port on the booster 5 Verify that the green Power light is illuminated CAUTION ONLY USE THE POWER SUPPLY INCLUDED WITH THE BOOSTER USE OF ANOTHER POWER SUPPLY COULD DAMAGE THE BOOSTER AND OR POWER SUPPLY 5 Verify that the green Power light is illuminated CAUTION DO NOT PROCEED BEYOND THIS POINT UNTIL THE BOOSTER IS POWERED ON AND NO RED WARNING LIGHTS ARE ILLUMINATED 5 4 Testing Once the booster is powered on and no Warning lights are illuminated walk around the entire area to test the voice and or data signal Refine the antenna locations and or gain levels as needed and then complete the permanent installation once the system is working as desired 5 5 Adjusting the Booster Keep the following points in mind when adjusting the booster e Full power is not always your best option Your goal is to obtain a usable cell
5. and oscillation before making the installation permanent Avoid making holes or other permanent fixtures during this initial phase Please refer to Chapter 5 of this manual for configuration and testing instructions Proceed with the final installation once configuration and testing are complete 4 3 Exterior Antenna Mount the exterior antenna in the location you selected during the planning process Be sure to follow all of the instructions included with the antenna to ensure a safe installation Remember e An omnidirectional antenna SC 288W etc must be mounted vertically e A Yagi antenna such as the SC 230W must be mounted horizontally and be aimed at the desired cellular tower line of sight CAUTION MOUNT THE EXTERIOR ANTENNA ON A FIXED STRUCTURE Installation 14 WARNING FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY WARNING DO NOT TOUCH ANY LIVE ELECTRICAL WIRES OR ALLOW THE ANTENNA OR CABLING TO TOUCH ANY LIVE ELECTRICAL WIRES CAUTION AVOID AIMING A YAGI ANTENNA TOWARD ANY INTERIOR ANTENNA 1 Mount the antenna 2 Connect a length of SC 400 cable to the antenna and tighten until hand tight 8 Run the cable along the planned route 4 Install a properly grounded SC LP lightning protector 5 Seal any holes you make in the outside of the building with appropriate caulking or sealant Installation 4 4 Internal Antennas Mount the int
6. in close proximity to the external antenna e Allow at least 24 inches 60cm of separation between interior antennas and humans or animals e Allow at least 24 inches 60cm of separation between exterior antennas and all persons e Comply with all antenna separation requirements to prevent signal oscillation CAUTION SIGNAL OSCILLATION CAN CAUSE RADIO INTERFERENCE WITH CELLULAR TOWERS AND RESULT IN CIVIL AND OR CRIMINAL PENALTIES CHAPTER 3 Planning 3 1 Overview The general booster installation process follows these steps Ti 0 N O O Decide where to mount the exterior antenna This will generally be on the wall or roof of the building in the location with the strongest signal You will need to decide whether to use an omnidirectional antenna mounted vertically or a directional Yagi antenna pointed directly at the cellular tower line of sight You must also consider attaching a grounded lightning protector between the exterior antenna and the booster Decide where to mount the interior antenna s being sure to take separation requirements into account In general long narrow spaces will benefit most from directional flat panel antennas while more square spaces will benefit more from omnidirectional dome antennas Decide where to mount the booster This should be in a secure indoor location near a grounded power source Decide where to route the cables between the exterior antenna and the booster and betwe
7. 0 Q Noise Figure 5 dB VSWR lt 2 0 AC Power Transfomer AC110V 60 Hz IN 19VDC OUT Cable SC400 Power Consumption lt 65W Dimensions 14 5 x 11 x 3 5 RF Connectors N Female with RP TCN on indoor antenna port Weight 19 5 lbs Three Year Product Warranty SureCall warrants its products for three years from the date of purchase against defects in workmanship and or materials Specifications are subject to change The three year warranty only applies to products meeting the latest FCC Certification Guidelines stated on 2 20 2013 and going into effect April 30 2014 A two year warranty applies to any products manufactured before May 1 2014 Products returned by customers must be in their original un modified condition shipped in the original or protective packaging with proof of purchase documentation enclosed and a Return Merchandise Authorization RMA number printed clearly on the outside of the shipping container Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll free at 1 888 365 6283 Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender In order to receive full credit for signal boosters all accessories originally included in the signal booster box must be returned with the signal booster The Buyer does not need to include accessories sold in addition t
8. 19 a This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Introduction Introducing SureCall s Force5 Industrial booster Please read this entire manual before proceeding with the installation This manual applies to the Force5 Industrial model 1 1 Package Contents Your booster box contains the following items e TBD e Mounting kit not shown e DC power supply not shown e Wall anchors not shown 1 2 Features amp Benefits The booster offers the following features and benefits e Powerful in building booster with 31dB of adjustable gain level e Extends cellular signals in areas with poor coverage due to geographical location and or building design e Suitable for large areas up to approximately 80 000 square feet depending on outside signal strength and carrier frequency e Maximum output power is 3 watts EIRP for cellular 2watts EIRP for PCS and 1 watt for AWS 1710 1755 MHz bands Fixed stations operating in the 1710 1755 MHz bands are limited to a dam maximum antenna height of 10 meters above ground e Automatic oscillation detection and protection system powers down the booster to prevent harm ful radio interference 1 3 Additional Items Needed The booster requires the following
9. ANTENNAS ARE DISCONNECTED AS THIS COULD DAMAGE THE BOOSTER Configuration and Testing CHAPTER 5 Configuration amp Testing The Forced has nine dipswitches Below is an image of the dipswitches and the frequency bands they utilize for attenuation Next to the image is ageneral attenuation guide DIP Switches 1 AWS UL 2100 MHz Dip switches control AWS uplink switch 1 5 2 AWS DL 2100 MHz Dip switches control AWS downlink switch 1 5 3 PCS UL 1900 MHz Dip switches control PCS uplink switch 1 5 4 PCS DL 1900 MHz Dip switches control PCS downlink switch 1 5 5 LTE UL AT amp T 707 MHz Dip switches control LTE uplink switch 1 5 6 LTE DL 728 757 MHz Dip switches control LTE downlink switch 1 5 7 LTE UL Verizon 781 MHz Dip switches control LTE uplink switch 1 5 8 CELLULAR UL 800 MHz Dip switches control Celluar uplink switch 1 5 9 CELLULAR DL 800 MHz Dip switches control Celluar downlink switch 1 5 Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 1dB 2dB 4dB 8dB 16dB Switch 1 1dB Switch 2 2dB 3dB attenuation Switch 1 Switch 1 Switch 1 1dB Switch 2 1dB Switch 2 1dB Switch 2 2dB Switch 3 4dB 7dB attenuation 2dB Switch 3 4dB Switch 4 8dB 15dB attenuation 2dB Switch 3 4dB Switch 4 8dB Switch 5 16dB 31dB attenuation A oo A OER ER EE Configuration and Testing Each bank of DIP switches contain five switches e Turning a swit
10. Antennas You may use any combination of omnidirectional dome interior antennas needed to obtain optimal signal strength throughout the building or installation area Dome antennas such as the SC 222W provide 360 degree hemispherical coverage suitable for mostly square areas The following example uses two dome antennas to provide full coverage exterior Yagi antenna also shown Keep in mind that floor structures in multistory buildings can cause significant signal loss which means that you may need to install interior antennas on more than one floor Here is an example of a multistory installation Planning e eine I EEN AIE Note You may or may not need antennas on every floor of a multistory building depending on factors such as building material booster gain etc 3 4 Antenna Separation Proper antenna separation is essential in order to prevent signal oscillation feedback that can interfere with the cellular tower Separation is measured in a straight line from the exterior antenna to the closest interior antenna The closest allowable distance depends on a number of factors such as booster gain level building material etc Recommended separation distances are Amplifier gain Min separation ad 40dB 5 6 45dB 15 20 50dB 50 55dB 60 65dB 75 80 70dB 100 75dB 100 120 80dB 120 180 Note Vertical separation is more important than horizontal separation If you are unab
11. additonal components for a M88Z S complete installation e External antenna such as the SC 288W omni by SureCall e Lightning protector SC LP e Cable splitter if installing multiple antennas Sufficient SC 400 ultra low loss interior exterior cable of 50 ohm e Multiple antennas such as the SC 222W omnidirectional domes by SureCall e HDTV Antenna amp HDTV Coax e Grounded surge suppressor for DC power supply Note Due to the recent change of our company name from Cellphone Mate CM to SureCall SC we have changed the prefix on all of our antennas cables and accessories from CM to SC Safet 1 4 How It Works The Forced booster amplifies cellular signals from the nearest tower to phones in a building and from those phones back to the tower to compensate for weak reception caused by distance topography building structure and or other reasons The booster receives the signal from an outside antenna amplifies that signal and then rebroadcasts it via the interior antenna s where it is picked up by cellular phones modems and data cards The interior antennas also pick up signals from cellular devices and pass them to the booster The booster amplifies these signals and passes them to the exterior antenna for rebroadcast back to the tower CHAPTER 2 Safety This chapter contains important safety information designed to prevent personal injury equipment malfunction and or radio interference Yo
12. al for detailed instructions After selecting Antenna or Air press the menu button Choose the antenna option followed by Auto Program You may then need to select the Air button where you can start searching for local channels The TV will automatically search all available stations Once the scan is complete you can exit your TV menu and begin watching free high definition television Section 3 WiFi Connection Installation Instructions 1 Plug the Ethernet cable from your modem router into the WAN port on the side of the booster 2 Power on the booster The WAN and WLAN lights on the Force7 status LEDs will light up 3 On your computer tablet or cell phone search available wireless networks and choose 11n AP a security password isn t needed 4 Enjoy enhanced WiFi throughout your workplace Note To access advanced settings for the internal router contact SureCall at 888 365 6283 and we will send you the complete user manual for the router 8 ethernet cable RG6 50ft Phar ona tied tad bas nain Joa Bottom View RG6 75ft SC400 30 30 Coax Cable CHAPTER 6 Warranty This chapter contains the warranty information for your SureCall product and also contains information on how to contact the company 6 1 Warranty Periods Your warranty includes the following periods e Three Year Product Warranty SureCall products are covered under a three year product warranty fro
13. ch OFF increases booster gain for the selected channel e Turning that switch ON decreases booster gain for the selected channel From left to right the DIP switches in each bank provide 1 2 4 8 and 16 dB of attenuation reduced amplification These switches are cumulative meaning that the total amount of attenuation for a channel is egual to the combined dB of all ON DIP switches in the corresponding bank For example via Ee e Turning all switches OFF 0dB attenuation booster is at full gain N F 5 1 2 4 8 16 1 2 4 8 16 e Turning ON Switch 1 in a bank 1dB i i N i l i j i i 1 2 3 4 5 il 2 3 4 5 attenuation booster maximum gain is reduced by 1dB e Turning ON Switches 1 3 and 5 in a bank 1 4 16dB attenuation 21dB attenuation For example in an 80dB booster this means the selected channel would be reduced to 59dB 80db 21 db e Turning ON all switches in a bank 1 2 4 8 16dB attenuation 31dB attenuation For example in an 80 dB booster that means that the selected channel would be reduced to 49dB 80dB 31dB When the booster is powered on e The green Power light 5 should illuminate elf any of the bands are oscillating the corresponding Band lights 6 7 8 9 10 will flash red and that band will flash red and that band will shut down Note When the booster is turned on the Band lights will flash red and yellow for approximately 10 seconds Configuration and Testing 5 2
14. ches should be set identically but this is not always the case 5 6 Automatic Shutdown If equipped the Forced booster includes an automatic shutdown feature that works in the following sequence 1 When oscillation is detected in the uplink and or downlink the appropriate Warning light s will begin flashing red and the Power light light 5 in the diagram on Page 18 remain green 2 If oscillation occurs on any other band lights 6 and or 7 8 9 and 10 will blink as appropriate 3 If the electrical current powering the booster is too weak or too strong lights 6 and or 7 8 9 and 10 will blink yellow 4 If the problem is not resolved the affected side will shut down for 30 seconds 5 The booster will wake back up When this occurs the power light will be green If oscillation resumes the lights will flash as previously described These 30 second cycles will continue for 15 minutes or until the problem is resolved Seal 48846 Mimont Div Fremont CA 04538 1 888 066 6888 saes suecalcom 6 If the problem is not resolved within 15 minutes the booster will shut down all lights off except the Power light which is green and must be reset by unplugging it from the power supply and plugging it back in To resolve oscillation increase the antenna separation Section 3 4 and or the attenuation Section 5 1 7 Each band on the booster works independently from other bands Therefore Band lights will react accordingly
15. e Internet the information required by this section may be included in the manual in that alternative form provided the user can reasonably be expected to have the capability to access information in that form WARNING Changes or modifications not expressly approved by SureCall will void the user s authority to operate the equipment Installation 16 4 5 Mounting the Booster Mount the booster as follows 1 Verify that the selected location meets all of the criteria described in the previous chapter 2 Attach the included mounting kit to the booster using the screws provided Tighten the screws by hand with a screwdfriver until tight plus 1 4 to 1 2 turn Do not over tighten 3 Mount 24 x 24 3 4 thick sheet of plywood on top of sheetrock into wall studs where the booster is to be situated Plywood should be flush against wall Once mounted screw the booster to the plywood sheet The top side of the booster with the lights and DIP switches should be facing away from the wall and be plainly visible standing near the booster 4 Connect the exterior antenna cable to the Outside Antenna port on the booster 5 Connect the interior antenna cable to the Inside Antenna port on the booster 6 Verify that all cable connections are tight and that the exterior and interior antennas are connected to the proper jacks CAUTION DO NOT POWER ON THE BOOSTER UNTIL INSTRUCTED TO DO SO CAUTION NEVER POWER ON THE BOOSTER WHEN ANY
16. en the booster and interior antennas Install the antennas as described in their respective Installation Manuals Route the cables to the booster location Install the booster as described in this manual Power on the booster and perform the configuration and testing as described in this manual matclavaliare 3 2 Exterior Antenna You may use either an omnidirectional antenna such as the SC 288W flat area with no obstructions or a directional Yagi antenna such as the SC 230W to point directly at the tower The omnidirectional antenna receives and transmits signals over a horizontal 360 degree circle while the Yagi antenna receives and transmits signals over a focused area and must be aimed directly line of sight toward the cellular tower that provides the best signal to the building Omnidirectional 360 degree signal DH Yagi directional signal The exterior antenna and mast if any must be mounted in a location that meets all of the following criteria e Best signal strength e Not colocated with other antennas or used in conjunction with other antennas e Away from all power lines e 6 from lightning rod antennas e 24 from all persons These distances are general guidelines only refer to the applicable building and electrical codes in your area to determine local requirements e The HDTV antenna can be mounted to a few feet away at this time matclavaliare 3 3 Interior
17. erior antenna s in the location s you selected during the planning process Be sure to follow the instructions included with the antenna s for a safe installation Remember e Dome antennas SC 222W should be mounted in the ceiling as close to the center of the desired coverage area as possible with the domed side pointing down CAUTION VERIFY THAT ALL INTERIOR ANTENNAS MEET THE SEPARATION REQUIREMENTS DESCRIBED IN THE PREVIOUS CHAPTER AND THAT NO ANTENNA IS AIMED TOWARD THE EXTERIOR ANTENNA 1 Mount the antenna 2 Connect a length of SC 400 or SC 240 cable to the antenna and tighten until hand tight 3 If you are installing multiple antennas run the cable to the splitter location and connect the cable to one of the outputs on the splitter 4 Connect another length of SC 400 or SC 240 cable to the input side of the splitter if used and run this cable to the booster location 5 It is important to Keep the cable runs equal or use taps to ensure a harmonious install CAUTION DO NOT CONNECT AN INTERIOR ANTENNA TO THE SPLITTER INPUT 15 21 Information to user The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment In cases where the manual is provided only in a form other than paper such as on a computer disk or over th
18. le to obtain the required separation horizontally try raising the exterior antenna You may also try reducing the booster gain as described in Chapter 5 of this manual Planning If you are using a Yagi exterior antenna you should normally aim it away from all interior antennas regardless of separation to prevent oscillation CAUTION SIGNAL OSCILLATION CAN CAUSE RADIO INTERFERENCE WITH CELLULAR TOWERS AND RE SULT IN CIVIL AND OR CRIMINAL PENALTIES OK 3 5 Calculating Signal Strength You can calculate the number of antennas you will need using the following parameters in dB e Outside signal level OSL This is the signal strength at the exterior antenna location and will always be a negative number that will usually fall between 50 and 100dBm Calls will drop at levels of about 100dB and lower A system installed in an area where the signal is 85 or worse will require some detailed engineering to achieve an acceptable solution e Outside antenna gain OAG This is the signal boost provided by the exterior antenna and is always a positive number with SureCall antennas ONE Gain SC 288W omni 3 10 Plannino e Inside antenna gain IAG This is the signal boost provided by an interior antenna and is always a positive number with SureCall antennas SC 222W omni dome 38 _ e Cable loss CL This is the signal loss caused by the cable and is always a negative number
19. m the date of purchase This protects the customer from any defects or problems the product may have that are solely the fault of SureCall Incorrect installation or misuse will void this war ranty Upon the return of a defective product SureCall will issue the customer a working replacement All returned packages should contain all products distributed e Five Year Extended Product Warranty A five year warranty is available for purchase on any products sold by SureCall A five year warranty must be obtained at the time of purchase This warranty adds an additional two years to the three year warranty we provide All regulations still apply Insert Warranty information from previous User s Guide 6 3 Contact Information You may consult a SureCall customer service agent directly by contacting us as follows e Our online support center is at www surecall com HelpDeskService aspx If needed you can create an online support ticket This is the fastest and best way to get support for your product e Call us at 888 365 6283 Specifications Product Name Forced Industrial Uplink Freguency Range MHz 698 716 776 787 824 849 1710 1755 1850 1910 Downlink Frequency Range MHz 728 746 746 757 869 894 1930 1995 2110 2155 Supported Standards CDMA WCDMA GSM EDGE HSPA EVDO LTE and all cellular standards Gain Adjustment Range 31dB Max Gain 80 dB Input Outputlmpedance 5
20. mont CA 94538 1 888 066 6888 Saes suecalcom
21. o the signal booster such as antennas or cables This warranty does not apply to any product determined by SureCall to have been subjected to misuse abuse neglect or mishandling that alters or damages the product s physical or electronic properties SureCall warrants to the Buyer that each of its products when shipped will be free from defects in material and workman ship and will perform in full accordance with applicable specifications The limit of liability under this warranty is at SureCall s option to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1 2014 or TWO YEARS for products purchased before May 1 2014 as determined by examination by SureCall prove defective in material and or workmanship Warranty returns must first be authorized in writing by SureCall Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products As a condition to the warranties provided for herein the Buyer will prepay the shipping charges for all products returned to SureCall for repair and SureCall will pay the return shipping with the exception of products returned from outside the United States in which case the Buyer will pay the shipping charges The Buyer will pay the c
22. ost of inspecting and testing any goods returned under the warranty or otherwise which are found to meet the applicable specifications or which are not defective or not covered by this warranty Products sold by SureCall shall not be considered defective or non conforming to the Buyer s order if they satisfactorily fulfill the performance requirements that were published in the product specification literature or in accordance with samples provided by SureCall This warranty shall not apply to any products or parts thereof which have been subject to accident negligence alteration abuse or misuse SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by it Limitations of Warranty Damages and Liability EXCEPT AS EXPRESSLY SET FORTH HEREIN THERE ARE NO WARRANTIES CONDITIONS GUARANTEES OR REPRE SENTATIONS AS TO MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTIES CONDITIONS GUARANTEES OR REPRESENTATIONS WHETHER EXPRESSED OR IMPLIED IN LAW OR IN FACT ORAL OR IN WRITING SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT IF ANY RECEIVED BY CELLPHONE MATE INC FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED AS THE CASE MAY BE WHICH IS THE SUBJECT OF CLAIM OR DISPUTE IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL CONSEQUENTIAL OR SPECIAL DAMAGES HOWSOEVER CAUSED All matters regarding this warranty shall be interpreted in accordance
23. ted in Chapter 1 of this manual plus some or all of the following e Cable clips Use these to secure the cables to interior and exterior walls ceilings e Appropriately rated sealant caulking Use this to waterproof the opening where the cable from the exterior antenna enters the building if needed e Hand and or power tools As needed to complete the installation e Personal Equipment PPE Use all PPE required by local codes and or best practices to help ensure personal safety during installation Note You may need to obtain a permit from your local building department to install the booster and antennas Check your local building and or electrical codes CAUTION YOU ARE RESPONSIBLE FOR ENSURING THAT THE INSTALLATION MEETS ALL APPLICABLE CODES 3 8 Need Help If you need help planning your installation please contact a qualified installer the reseller from whom you purchased the booster or SureCall Installation Chapter 4 Installation This chapter describes how to install the booster and antennas for best results 4 1 Selecting the Locations Select the locations for the exterior antenna interior antenna s booster cables and accessories as described in the previous chapter CAUTION FAILURE TO PROPERLY PLAN THE BOOST ER INSTALLATION CAN CAUSE SIGNAL OSCILLATION AND OR OTHER EQUIPMENT MALFUNCTION 4 2 Soft Installation Perform a soft installation of all components to test signal coverage
24. u are responsible for ensuring a safe installation 2 1 Safety Warnings SC 222W A ai jan e You are responsible for knowing and following all applicable codes and regulations and for obtaining all required permits and inspections e Follow all safety precautions contained in this Installation Manual e The installation process may require working in high locations such as roofs and or ladders Follow ap plicable safety regulations and best practices to avoid falling Take care not to drop objects off any high area Cordon off ground areas directly below roof or ladder work when possible e Always use appropriate personal protective equipment such as goggles gloves hard hat etc as needed and as required WARNING FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY Safety e Some components may be heavy and or bulky Always use proper lifting and carrying techniques when handling components especially when working on a ladder roof or other area with a fall hazard e The exterior antenna must not be co located or operating in conjunction with any other antenna e Always use a properly installed SureCall lightning protector between the exterior antenna and the booster CAUTION FAILURE TO PROPERLY INSTALL A LIGHTNING PROTECTOR CAN RESULT IN DAM AGE TO THE BOOSTER ANTENNAS AND WIRING e Always power off the booster before working on the roof of the building or anywhere
25. ular signal in as many areas of the building as possible A successful installation means that you can make calls without dropping and or have a reliable data connection Configuration and Testing e Do not expect to see 5 bars of reception everywhere in the building as this is practically impos sible Also signal strength in dB can vary significantly without necessarily affecting the number of bars displayed because different phone and data card manufacturers handle bars slightly differently e A good rule of thumb is that increasing gain by 6dB doubles the coverage distance of the interior antennas Start at the lowest gain setting and increase gain gradually as needed e If one or more red Warning lights comes on that indicates that there s oscillation in that band and the band will immediately shut down If the dB gain is not adjusted the Warning light will continue flashing The booster will power down and will then wake every 30 seconds for the next 15 minutes to see if the problem has been resolved If the problem has not been resolved after 15 minutes the booster will shut off and will need to be unplugged and plugged back in again to reset e You may see oscillation in any of the bands see Section 5 6 e If you can t get the system to work properly you may need to install an additional interior antenna and or a different type of interior antenna and or relocate interior antennas Note In general the uplink and downlink DIP swit
26. with the laws of the State of Califomia and any controversy that cannot be settled directly shall be settled by arbitration in Califomia in accordance with the rules then prevailing of the American Arbitration Associa tion and judgment upon the award rendered may be entered in any court having jurisdiction thereof If one or more provisions provided herein are held to be invalid or unenforceable under applicable law then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceabllity without affecting in any way the remaining provisions hereof WARNING E911 location information may not be provided or may be inaccurate for calls served BY USING THIS DEVICE 48346 Milmont Drive Fremont Califomia 94538 USA 888 365 6283 Fax 510 996 7250 Wwww surecall com SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties except as may be stated in its written agreement with and for its customers SureCall shall not be held liable to anyone for any indirect special or consequential damages due to omissions or errors The information and specifications in this document are subject to change without notice 2014 All Rights Reserved All trademarks and registered trademarks are the property of their respective owners SueOal 48846 Mimont Div Fre
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