Mobile Extension Client (MXC) Windows Mobile OS User Manual
Contents
1. 1 09 oWlan Full Service User 2862 y 2862 2862 X 2862 94546045 94546045 John 2930 To delete an item from the list tap it to select it then tap the delete icon to its right TEAM CO Yl 4 1 10 oWlan Full Service John y 2930 13 04 05 x we User 2862 v 2862 13 02 36 Item selected E 12 59 28 4g 94546045 z 94546045 12 58 06 John 2930 12 56 07 x Tap the Yes soft key to approve the action Tap the No soft key to cancel the action 6871024P10 A October 2012 25 Q MOTOROLA SOLUTIONS CO Yl 4 1 10 Permanently delete this call 94546045 94546045 John 2930 TEAM oWlan Full Service John y 2930 User 2862 2862 94546045 94546045 John 2930 13 04 05 12 56 07 To delete all items in the Call log tap the Delete All call log icon to the right of the call filters 6871024P10 A October 2012 User 2862 y 2862 94546045 lt 94546045 John 2930 amp Val 1 11 13 02 36 12 58 06 12 56 07 26 Q MOTOROLA SOLUTIONS Tap the Yes soft key to approve the action Tap the No soft key to cancel the action TEAM Yil CRE 1 11 oWlan Full Service Permanently delete all calls X John 2930 TEAM Yil CRE 1 11 oWlan Full Service 2 2 4 Contacts Tab Tap the Contacts tab to open the Contacts list and hide the previous panel This lets you select a contact and initiate a call as shown below 68710242. t G gt Oi dE 10 46 Call Transfer Transfer completed successfully Tap the Done soft key or wait five seconds and the Call Transfer message screen and the in call view close An error message indicates if the call transfer fails See section 7 1 4 for details on initiating a simplified consultative transfer to a call on hold NOTE You cannot initiate a simplified consultative call transfer when the call is on hold 6871024P10 A October 2012 105 Q MOTOROLA SOLUTIONS 7 1 10 Call Park When the device is in call tap the Call Park icon to park the call TEAM te So Fl 4 10 50 4 Full Service If the call is parked successfully the screen in the image below displays the extension number at which the call was parked Tap the Done soft key or wait five seconds and the message screen and the in call view close Message RCE QE 10 51 Call Park Completed Parked at Extension 7201 6871024P10 A October 2012 106 Q MOTOROLA SOLUTIONS If the call park fails the screen in the image below displays Message E O Cie O 5 56 Call Park Call Park failed Tap the Done soft key or wait five seconds the message screen and the in call view closes 7 2 Working with Secure Calls If you have been provisioned properly in the enterprise network and the device has a SIM card installed the MXC Phone solution lets you initiate and receive encrypted secure calls This feature also lets you switch any
3. tap the End soft key or press the End button If the PTT channel is not used for eight seconds the PTT group call session terminates automatically 6 2 Receiving Calls 6 2 1 Receiving a Phone Call The screen below displays during the ringing state 6871024P10 A October 2012 61 Q MOTOROLA SOLUTIONS gt Fal K 12 58 Incoming call Boite Secure Mode disabled regular call in progress The image above the soft keys indicates that Secure mode is disabled See Section 7 2 for more details gt Oy 12 58 Incoming call John J Tap the Answer soft key to open the In Call view and display the active call as shown in the image below SIP Call icon TEAM te Q Cy 4 12 58 Full Service T D SIP Call icon 6871024P10 A October 2012 62 Q MOTOROLA SOLUTIONS Tap the End soft key during ringing state to reject an incoming call and return to the previous screen If Secure mode is enabled but the incoming call is not encrypted the incoming call view displays as in the image below OE EE TT Incoming call User 2860 rm Secure Mode enabled Clear call B 6 2 2 Receiving a PTT Call When the MXC Home screen or in the MXC Dialer screen are displayed the In Call view opens when a PTT call is received PTT Call icon q G gt Vy 46 Gm 3 23 T D PTT Call icon End soft key The PTT call automatically finalizes eight seconds after the last user release
4. 7 Advanced Telephony Features 7 1 Working with MXC Features 7 1 1 PTT Speaker Init Mode Configure settings for a PTT Speaker initial state when a new PTT call is initiated with the enableInitPttSpeakerOnMode key registry This is found in path hkey_local_machine motorola enterprise telephony dispatch Set the key registry value to 0 and the PTT Speaker initial state becomes the last state in the previous PTT call For example if the PTT Speaker state was disabled when the previous PTT call ended the initial PTT Speaker state in the new call is also disabled Set the key registry value to 1 and the PTT Speaker initial state remains always enabled regardless of the last PTT Speaker state in the previous PTT call 7 1 2 SLA Extension Configuration To configure whether line number or extension number are shown during a Shared line Call set the key registry show_sla_ext_num found in this path hkey_local_machine motorola ul Set the key registry value to 0 and the the line number of the shared line displays Set the key registry value to 1 and the extension number of the shared line displays 7 1 3 PTT Button Initiates Group Call Configure the Quick PTT Group Call feature by setting the QuickPTTGroupCallEnabled key registry in path hkey_local_machine motorola ui Set the key registry value to 1 and when PTT key is pressed in the Home screen a call to the current affiliated PTT group 1s initiated If no group call is affiliated the dial
5. Full Service 6871024P10 A October 2012 42 Q MOTOROLA SOLUTIONS MXC Features Panel Configure the MXC Features panel by accessing the following Windows registry path HKEY_CURRENT_USER Software Motorola TEAM InCall_ Features ABT o o O BI S adla S SE O SBAI S EE The features associated to the registry values are None 0 Conference 1 Park Call 2 Transfer 3 Quick Transfer 4 Shared Line 5 Add New Call 6 Hold 7 Toggle Secure Clean Call 8 NOTE If an invalid number is entered in a key registry the icon feature is hidden in the panel This may disable some features in the MXC Features panel The MXC Features panel is organized in a matrix with columns A B and C and rows 1 2 and 3 Row 1 is always visible By default the third row in the panel is not shown To change this set the A3_Id B3_Id and C3_Id key registry values to something other 6871024P10 A October 2012 43 Q MOTOROLA SOLUTIONS than 0 The following image shows that the key registry values have been set to show Row 3 If the key registry values for the second row are set to 0 the second row is not displayed However the first row is always displayed TEAM t amp Yl 4 10 45 L D Full Service To configure any feature icon assign a new value to the corresponding key registry ID For example to show the Call Park feature icon in the A1 position and the Transfer feature in A3 set the key registry A1_Id to 2 A3_
6. MOTOROLA SOLUTIONS Personal WAN Sup WAN En Dispatch En d G o o A l oo o VG o n do S o E When this profile is set to Active MXC telephony features are disabled regardless of MXC registration status WAN telephony features are enabled if they are supported by the system configuration For example if the Dialer is open when policy profile is set to Personal and WAN features are enabled WAN telephony features are enabled while MXC features are disabled regardless of MXC registration status Operator name LI EEE MXC registration Status Do not disturb Dispatch Voice Data only semen a Enabled Enabled da o A A A o h h ho iw This profile is similar to the Work policy profile except that incoming calls from cellular network do not arrive because the WSM server filters them 6871024P10 A October 2012 112
7. TEAM ROME 1 00 Network TD Personal Full Service Tap the Secure Clear icon to switch a secure call to clear call 6871024P10 A October 2012 110 Q MOTOROLA SOLUTIONS 7 3 Working with FMC Telephony Features 7 3 1 Configuring the FMC Client After installing the MXC Phone client set the key registry value hkey_local_machine software motorola waninteraction wanmode to 0 before logging the user To configure the user s Policy Profile and other configuration parameters log into http 10 116 71 50 WebNSM with the user credentials 7 3 2 Policy Profiles Description Policy profiles available in the system are Work Personal Do not disturb and None This table explains WAN support and MXC registration status Work MXC WAN WAN Dispatch Voice Data only Support Enabled Enabled Enabled ES OS EP ES 1 Oo dM CM Set this profile to Active to enable MXC telephony features regardless of MXC registration status WAN telephony features are disabled although WAN features are supported by the system configuration For example if the Dialer is opened when the policy profile is set to Work WAN is enabled and MXC registration status is Full Service although only MXC features are enabled TEAM Operator name IE Te CAPE MXC registration Status If MXC registration status is No Service open the Dialer to display MXC features enabled because of the User Mobility feature 6871024P10 A October 2012 111 Q
8. The MXC icons indicate the call type described in the image below Signal Strength System Volume Association Status Battery Status Clock TEAM Home Yil 4 12 03 Cellular No Service WiFi Full Service 1 2 03 User usr286 7 Extension 2867 Group None August 9 2011 The Association Status icon indicates whether the device is associated to a WLAN The Signal Strength icon displays the intensity of the WLAN signal The System Volume icon indicates whether the speakerphone and the earpiece are enabled The Battery Status icon shows either the battery charge level or if the device is connected to an external power source The Clock shows the system time 6871024P10 A October 2012 50 Q MOTOROLA SOLUTIONS 5 Carrier Bar When the device is in a call the Carrier bar displays under the status bar The carrier bar displays the current operator name 1f there is a SIM card installed in the device and MXC registration status TEAM il SEE 12 08 D Op erator Name gt HET Te Carrier Bar MXC Registration Status 6871024P10 A October 2012 S51 Q MOTOROLA SOLUTIONS 6 Basic Telephony Features 6 1 Initiating Calls 6 1 1 Initiating an Interconnect Call IC To initiate an IC 3 Open the MXC Dialer application See Section 2 for details 4 Dial the subscriber number using the dial pad or the physical keyboard 5 Tap the MXC call icon or press the Send button gt Ci Ke 12 17 Ca
9. and system configuration also determine their visibility 2 4 Rearranging Icons Rearrange disabled and enabled icons in the Dialer view by dragging and dropping them Hidden icons cannot be rearranged For example to move the Request PTT call icon to a new position tap the icon for one second until a gray square line surrounds it Then drag and drop it into the new position If another icon is in the new position the icons are swapped 6871024P10 A October 2012 30 Q MOTOROLA SOLUTIONS Tap and hold for one second Drag the icon to the new position and drop it 6871024P10 A October 2012 31 Q MOTOROLA SOLUTIONS 6871024P10 A October 2012 32 MOTOROLA SOLUTIONS 2 5 Closing the Dialer View Press the End button or tap the Close soft key to close the dialer application and return to the previous screen Q Val 9 53 TEAM Home Q gt I 9 54 Cellular No Service WiFi Full Service 09 D 3 User usr2867 Extension 2867 Group None August 9 2011 Cellular QO U 6871024P10 A October 2012 33 Q MOTOROLA SOLUTIONS 3 In Call View Description 3 1 Identifying Components The In Call view components are depicted below te amp Gil lt 9 57 iT D Call item End soft key Hold Resume area MXC Features panel Tab bar gt F w ae Close soft key Dialer tab MXC Features tab While in a phone call the contact name and the call duration
10. atop the list followed by the calls on hold and then by the finished calls To put the active call on hold tap the Hold Resume soft key TEAM Cul 4 2 Active call ___ x al Hold Resume area On hold cal f Finished call ____ N For example to resume the second call in the call items list tap the second call then tap again on its Hold Resume soft key 6871024P10 A October 2012 77 Q MOTOROLA SOLUTIONS Hold Resume area The call switching to the active state moves to the top of the Call Items list To finish an active or held phone call select it in the list and tap the End soft key or press the End button 6871024P10 A October 2012 78 Q MOTOROLA SOLUTIONS TEAM ROME AE 7 T D mm Full Service lt End soft key TEAM Full Service Selected item Finished call icon BI sotik 6871024P10 A October 2012 79 Q MOTOROLA SOLUTIONS 6 6 2 Answering an Incoming Call while in another Call When the device is in call and another call comes in the screen in the image below displays t Cy 4 GH 4 30 Incoming call User 2862 To answer the incoming call tap the Answer soft key or press the Send button To reject the call tap the End soft key or press the End button An answered call is added to the top of the Call list and the previous call is put on hold Cyl 4 4 31 L 6871024P10 A October 2012 80 Q MOTOROLA SOLUTIONS
11. entered in the call line tap the icon to open the MXC SMS application E If the current scenario does not allow sending MXC SMS the icon is grayed out 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS MXC Call N If a subscriber number is entered in the call line tap the icon to initiate an MXC call 5 If the current scenario does not allow initiating MXC calls the icon is grayed out 2 2 Tabs Menu System The Tab bar consists of the Contacts Call log Dial Pad and MXC Features animated tabs and a Close soft key Tap a tab item and its panel slides up to conceal the previous panel TEAM So Vy 12 52 oWlan Full Service Tab bar Close soft key Contacts MXC Features tab Call log Dial pad 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS 2 2 1 MXC Features Tab Configure the MXC Features tab appearance with the Windows registry by setting key registry values to place icons into specific locations The first row of the panel is always visible even if the panel is collapsed Whether the remaining rows are visible is configurable In the Dialer view if the MXC Features panel is collapsed or another panel is expanded tap the MXC Features tab to expand it MXC Features panel first row Always visible MXC Features tab TEAM QD Yil 12 52 oWlan Full Service Call ine gt When the MXC Features panel is expanded the Predictive Text area which includes the call items
12. that match with the number entered in the Call line is shrunk To collapse the MXC Features panel tap the MXC Features tab 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS 2 2 2 Dial Pad Tab Tap the Dial Pad tab to collapse the previous panel and expand the dial pad 6871024P10 A October 2012 18 Q MOTOROLA SOLUTIONS Dial pad When the MXC Dialer opens to display the last call number and a number is pressed in the keypad or tapped on in the dial pad the last call number in the call line is replaced by the numbers dialed The background color changes from light blue to white as shown below The items in the Predictive Text area that match the numbers entered climb to the top of the list Last call number p Predictive text area 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS TEAM QD gt Ti 12 56 oWlan Full Service Call line gt PORRE John Predictive text area Tab bar gt M A Close soft key Dial pad tab The Dial Pad tab also indicates the current keyboard mode according to its image Alphabetic keyboard The alphabetic keyboard is enabled One press numeric keypad S The numeric keypad 1s active for only one press Numeric keypad locked rare TE oS The numeric keypad is locked 6871024P10 A October 2012 20 Q MOTOROLA SOLUTIONS 2 2 3 Call Log Tab Tap the Call Log tab to collapse the current panel and expand the Call log TEAM Q Yal
13. the affiliation is successful the following screen displays Yil oe 12 43 PTT Group Joined You have successfully joined the 3 PTT Group E Tap the Done soft key or wait five seconds and the message closes If the PTT group to be joined is not provisioned in the WSM for a particular user the affiliation fails and the error message shown in the image below is displayed 6871024P10 A October 2012 58 Q MOTOROLA SOLUTIONS Message O Yl 4 05 Join PTT Group Failed You are not a registered member of this PTT Group Contact your administrator or Help Desk for assistance Tap the Done soft key or wait five seconds and the message closes To leave a PTT group call 1 In the Call line enter a hash pound symbol 2 Enter the group number 3 Tap the Leave PTT group icon 6871024P10 A October 2012 59 Q MOTOROLA SOLUTIONS Yil 4 12 46 PTT Group Left You have successfully left 0 PTT Group Tap the Done soft key or wait five seconds and the message closes After a PTT group number has been affiliated to open the MXC dialer dial the PTT group number and then press the PTT button to initiate a PTT group call Call type icon Call type icon 6871024P10 A October 2012 60 Q MOTOROLA SOLUTIONS Group number When a subscriber member of the group responds to the PTT call the screen below displays Active talker End soft key To leave the PTT group call
14. A 1 07 oWlan Full Service John y 2930 User 2862 2862 a 7 Gul ene John N 2930 User 2862 2862 User 2862 y 2862 XN 94546045 94546045 12 58 06 John 2930 12 56 07 6871024P10 A October 2012 21 Q MOTOROLA SOLUTIONS The Call log stores incoming outgoing and missed calls Atop the list are call filters to display a specific call type and an icon to delete the entire Call log TEAM CO Y CRE 1 08 oWlan Full Service Delete all Call log Call history filters User 2862 2862 2862 2862 94546045 94546045 John 2930 6871024P10 A October 2012 22 Q MOTOROLA SOLUTIONS There are four call filter icons Incoming Outgoing Missed and All Incoming Calls 6871024P10 A October 2012 Tap this icon to display only the incoming calls in the list TEAM CO Y CRE 1 08 oWlan Full Service User 2862 y 2862 2862 lt 2862 94546045 94546045 John 2930 TEAM oWlan Full Service T User 2862 2862 23 Q MOTOROLA SOLUTIONS Outgoing Calls Tap this icon to display only the outgoing calls in the list TEAM oWlan Full Service Qe Yo de 1 09 v 94546045 94546045 12 58 06 John 2930 12 56 07 Missed Calls Tap this icon to display only the missed calls in the list Qe Yul de 1 09 6871024P10 A October 2012 24 Q MOTOROLA SOLUTIONS All Calls Tap this icon to clear all filters TEAM CO Yl lt lt
15. Call Transfer message screen and the in call view close An error message displays if the call transfer fails See Section 7 1 4 for details on initiating a simplified blind transfer to a call on hold NOTE You cannot initiate a simplified blind call transfer when the call is on hold Enable a simplified consultative transfer by setting the QuickTransferEnabled key registry value to 2 This feature puts the current call on hold and initiates a new call to another user After the new call is established the user can transfer the previous call or cancel the call transferring as described in section 7 1 3 To initiate a simplified consultative call transfer tap the Simplified Call Transfer icon 6871024P10 A October 2012 102 Q MOTOROLA SOLUTIONS TEAM ROME AE 10 43 10 Full Service The MXC Dialer displays the last call number Tap the MXC Call icon or press the Send button to initiate a new call to the subscriber number in the call line To initiate a new call to a different subscriber number dial the new number then tap the MXC Call icon or press the Send button 6871024P10 A October 2012 103 Q MOTOROLA SOLUTIONS te ae E 10 46 94546045 4 94546045 t QOY q 5 41 Calling 94546045 6871024P10 A October 2012 104 Q MOTOROLA SOLUTIONS Tap the Transfer soft key to finalize the call transfer procedure te OC A ET Transfer Consultative Select Transfer to complete 2862 to 94546045 transfer
16. Id to 3 and then reboot the device The new positions of the feature icons are shown in the following image TEAM t Es Vi 10 50 Full Service D 6871024P10 A October 2012 44 Q MOTOROLA SOLUTIONS There is no limit to assigning an allowed data value to any keypad position or to setting a feature icon in multiple positions Configure icon positions in the MXC Features panel by registry Icons for features unsupported by the system are not displayed even 1f the feature is configured to be visible The next image shows an in call view with the Shared Line Appearance feature icon visible TEAM ROME AE 11 38 1 gt Full Service 3 3 Rearranging Icons Rearrange icons in the in call view by dragging and dropping them into position Icons must remain inside the panel For example to move the Quick Transfer icon into the first row 1 Tap the icon for one second until a gray square surrounds the icon 2 Drag and drop the icon into the new position If another icon is already in the new position the icon positions are swapped as in the following images 6871024P10 A October 2012 45 Q MOTOROLA SOLUTIONS TEAM t So Ci CH 11 51 4 Full Service Tap and hold for one second and release TEAM ROLE QE 11 51 D Full Service When properly selected a gray box appears TEAM t Ci SE 11 52 TD Full Service Drag the icon to the new position and drop it 6871024P10 A Oct
17. MOBILE EXTENSION CLIENT MXC WINDOWS MOBILE OS USER MANUAL Copyrights The Motorola products described in this document may include copyrighted Motorola computer programs Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs Accordingly any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola 2012 Motorola Solutions Inc All Rights Reserved No part of this document may be reproduced transmitted stored in a retrieval system or translated into any language or computer language in any form or by any means without the prior written permission of Motorola Solutions Inc Furthermore the purchase of Motorola products shall not be deemed to grant either directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola except for the normal nonexclusive royalty free license to use that arises by operation of law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters Please refer to your Motorola co
18. MOTOROLA SOLUTIONS Save Contact x If a subscriber number not saved in the Contacts list is in the call line tap the icon to open the Contacts list and add the number as a new contact The icon is disabled if the call line is empty x If the call line is empty the icon is grayed out Secure Call X inh If the subscriber has provisioned and enabled secure licensing tap the icon to initiate a secure call If secure calls are unavailable the icon is disabled For more details regarding secure calls see section 7 2 Open contact 5 If a subscriber number saved in the Contacts list is in the call line tap the icon to open the Contacts list to edit the subscriber s contact info ES The icon is grayed out when it is not possible to edit a contact 6871024P10 A October 2012 14 Q MOTOROLA SOLUTIONS Send Cellular SMS If sending cellular SMS is enabled tap the icon to open the application to send an SMS over Cellular network E3 If the system configuration supports sending cellular SMS feature but the feature is not allowed in the current scenario the icon is grayed out Send Email bd If a subscriber number saved in the Contacts list has an email address provisioned and is entered in the call line this icon is enabled to send a MXC email hd If the subscriber number entered in the call line does not have an email address associated the icon is grayed out Send MXC SMS x X If a subscriber number is
19. NS Contacts Call log t il T 5 22 Calling 94546045 6871024P10 A October 2012 84 Q MOTOROLA SOLUTIONS When the target answers the call the screen in the image below displays t il T 5 22 Conference Select Join to add 94546045 to 2819 conference To complete setting up the conference tap the Join soft key In the Call items list the previous call item displays as an ended call and a new active call item displays atop the list to indicate that it is a conference call To leave the conference call tap the End soft key or press the End button TEAM t Ci m 5 23 LD Full Service End soft key If the conference cannot be initiated the screen in the image below displays 6871024P10 A October 2012 85 Q MOTOROLA SOLUTIONS Q gt Cul 4 GH 5 33 Call Failed Tap the Done soft key or wait five seconds and the screen returns to the MXC Dialer view Tap the Cancel soft key during the conference setting up to display the in call view with the target call finished and the previous call on hold LE Ci m 5 35 Calling 94546045 6871024P10 A October 2012 86 Q MOTOROLA SOLUTIONS TEAM S gt Cul KG 5 37 I D Full Service Held call item 6871024P10 A October 2012 87 Hold Resume area Q MOTOROLA SOLUTIONS 7 1 6 Conference call from in call view While in a multiple calls scenario tap the Conference icon when an activ
20. P10 A October 2012 Q MOTOROLA SOLUTIONS Icons are enabled or disabled depending on the scenario For example if a MXC subscriber number is entered the MXC Call icon is enabled while the Join PTT Group icon remains disabled MXC Call icon enabled Join PTT group icon disabled 6871024P10 A October 2012 11 Q MOTOROLA SOLUTIONS Dial a PTT group number and the Join PTT Group icon is enabled Join PTT Group icon enabled NOTE See Section 2 3 for details about configuring icons in the MXC Features panel Cellular Call When a cellular number is in the Call Line tap it to initiate a cellular call pm When cellular calling is unavailable the icon is disabled 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS Join PTT group Enter an unaffiliated PTT group number in the call line to enable the icon Tap it to join to the PTT group gH If joining a PTT group is not applicable the icon is disabled NOTE If the system configuration does not support dispatch or the feature was not configured to be displayed the icon 1s hidden Leave PTT group If you enter an affiliated PTT group number in the call line the icon is enabled Tap it to leave the PTT group If leaving a PTT group is not applicable the icon is disabled Request PTT Call Tap an enabled icon to send a Request PTT call to a subscriber El If the Request PTT call feature is unavailable the icon is disabled 6871024P10 A October 2012 Q
21. P10 A October 2012 27 Q MOTOROLA SOLUTIONS Q gt Yul 4 GH 5 28 oe Y 4 Gi 5 29 abe defgh ikim mopar seu wore AA Tap any contact in the list to return to the Dialer view and put the subscriber s number in the call line Q gt Yull fe GH 5 30 ry Larry lt m gt 2830 6871024P10 A October 2012 28 Q MOTOROLA SOLUTIONS 2 3 Configuring the MXC Features Panel Tap the MXC Features tab to expand or collapse the MXC Features panel Configure this panel by accessing the following Windows registry path HKEY_CURRENT_USER Software Motorola TEAM Dialer_Features Default value Al Id The features associated to the registry values are None 0 Call Alert 1 Talk Cellular 2 Talk MXC 3 Send SMS 4 Join_Leave Group 5 SaveOpen_Contact 6 Send E mail 7 Send Cellular SMS 8 Talk Secure MXC 9 NOTE If an invalid number is entered in a key registry the icon feature is hidden This may disable features in the MXC Features panel The MXC Features panel is organized like a matrix with columns from A to C and with rows from to 3 The first row of the panel is always visible 6871024P10 A October 2012 29 MOTOROLA SOLUTIONS D Tap the MXC Features tab to collapse the MXC Features panel The first row remains visible First row of the MXC Features tab is always visible NOTE Although application icons in the MXC Features panel are configurable by registry the call scenario
22. PTT call Call type icon te So Gil 10 06 TD Call type icon Call type icon NOTE There is no Hold Resume area in the PTT call item as a PTT call cannot be put on hold 6871024P10 A October 2012 37 Q MOTOROLA SOLUTIONS 3 1 1 Icons Description This section describes the use of the on screen soft key icons Speakerphone Tap the Speakerphone icon with a call in progress to toggle between hearing the call audio through the speaker or the earpiece LE Cy SEEC TD Mute 2 Tap the Mute soft key to shut off the microphone and prevent the other party from hearing audio from your device 6871024P10 A October 2012 38 Q MOTOROLA SOLUTIONS Tap the Mute soft key again to turn the microphone back on NOTE In PTT calls the Mute soft key is disabled 6871024P10 A October 2012 39 Q MOTOROLA SOLUTIONS Add New Call G Tap this soft key opens the MXC Dialer to initiate a new call while the device is already in a call Answer A Tap this soft key when the device is ringing to activate the incoming call Hold Call Tap this soft key to put an active call on hold Call Park Tap this soft key to park the active call Call Transfer i this soft key to initiate a call transfer procedure Conference Sp Tap this soft key to initiate a conference call Tap this soft key to finish the active call closing the in call view if there is no other call item The Fig
23. a simplified consultative transfer In both transfers when you tap the Simplified Call Transfer icon no message displays asking whether you want to speak to the user before transferring the call The key registry values are QuickTransferEnabled value Transfer type Simplified call transfer disabled Simplified blind transfer Simplified consultative transfer Set the QuickTransferEnabled key registry to O to disable the simplified call transfer feature and its icon is hidden in the in call view TEAM te Ol A EE TT No SIM Full Service _ D Icon hidden Set the QuickTransferEnabled key registry to to enable simplified blind transfer This feature transfers the call to another target number directly as described in section 7 1 3 To initiate a simplified blind call transfer tap the Simplified Call Transfer icon 6871024P10 A October 2012 100 Q MOTOROLA SOLUTIONS TEAM ROME AE 10 43 10 Full Service The MXC Dialer opens to show the last call number Tap the MXC Call icon or press the Send button to transfer the call to the subscriber number in the call line To transfer the call to different subscriber number dial the new number then tap the MXC Call icon or press the Send button 6871024P10 A October 2012 101 MOTOROLA SOLUTIONS CROP E 10 46 94546045 amp 94546045 ROME NE 10 46 Call Transfer Transfer completed successfully aon Tap the Done soft key or wait five seconds and the
24. active call tap the Hold Resume soft key in the respective call item The item color changes to red TEAM t Yl 11 27 iT D Full Service Subscriber ID _ Active call icon L Hold Resume area Call duration Press to hold icon Held call icon To resume the call tap the Hold Resume soft key again The item color changes to green 6871024P10 A October 2012 68 Q MOTOROLA SOLUTIONS TEAM gt Yul 11 28 iT D Full Service Hold Resume area Press to resume icon TEAM t G gt Yl 11 29 iT D Full Service Active call icon The icon in the Hold Resume area of the call item indicates whether the call is active or held as shown in the image above 6871024P10 A October 2012 69 Q MOTOROLA SOLUTIONS 6 4 Ending Phone Calls To finish a call tap the End soft key or press the End button to Tal eG 5 4 iT D ra End soft key In multiple call scenarios tap on the call item to select it then tap the End soft key or press the End button to finish the call a Selected call q A lt End soft key 6871024P10 A October 2012 70 Q MOTOROLA SOLUTIONS After the call is terminated the item is disabled Tap the Dismiss soft key to dismiss the respective item from the call list EE TBD Dismiss soft key TEAM t Yil 4 3 43 Full Service 10 When the last call has been finished the in call view closes and the previous screen display
25. ap the Done soft key or wait five seconds and the Call Transfer message screen and the in call view close Tap the Dialer soft key in the Transfer screen to initiate a call transfer The call transfer procedure from the Dialer is described in section 7 1 3 te gt Yil de 10 32 Transfer to 6871024P10 A October 2012 97 Q MOTOROLA SOLUTIONS LAO GE 10 37 T User 2862 2862 2862 2862 To transfer the call to another subscriber number dial the new number using the keypad or the dial pad then tap the MXC Call icon or press the Send button Q gt Yall 4E MAT 6 00 Tap the Back soft key to close the Transfer screen and return to the in call view 6871024P10 A October 2012 98 Q MOTOROLA SOLUTIONS LAOR KE 10 38 Transfer to Full Service TEAM t Yl 4 10 39 iT D If a call transfer fails the screen below displays Message G Gi 5 13 Call Transfer Transter failed mM k z i a i 6871024P10 A October 2012 99 Q MOTOROLA SOLUTIONS Tap the Done soft key or wait five seconds and the Call Transfer screen closes and the call that supposed to be transferred ends NOTE You cannot initiate a transfer call when the call is on hold 7 1 9 Simplified Call Transfer The simplified call transfer feature is configurable in the QuickTransferEnabled key registry in the path HKEY_LOCAL_MACHINE Motorola UI It lets users initiate a simplified blind transfer or
26. ation displayed in the Call item includes the active talker ID contact name and the PTT group number The name is updated each time the active talker changes Before talking into the device wait until the PTT channel is released then press the PTT button In this case the subscriber number is not displayed The PTT group call finalize automatically eight seconds after the last user releases the PTT button If a user taps the End button or soft key during an active PTT group call the in call view closes and the previous screen returns Then you leave the PTT group call When neither the MXC Home screen nor the MXC Dialer view is visible and a PTT group call comes in an MXC notification appears Calendar HS Oy 4 3 33 4 Tue Augo9 2011 P 12 i 2 3 4 5 6 7 8 9 No appointments lus 6871024P10 A October 2012 66 Q MOTOROLA SOLUTIONS To open the in call view press the Send button or tap the MXC notification to close it then close the application Calendar CO Y 4 3 33 4 Tue Aug 09 2011 gt P 12 i 2 3 4 5 6 7 8 9 No appointments In the MXC Home view tap the MXC Phone icon to open the in call view TEAM Home GH Cu 46 m 3 34 Cellular No Service WiFi Full Service 1 D 34 User usr2867 Extension 2867 Group 3 August 9 2011 GH amp Yi 3 35 T D Full Service 6871024P10 A October 2012 67 Q MOTOROLA SOLUTIONS 6 3 Holding Phone Calls To put a call on hold while in an
27. call between the Secure and Clear mode regardless how the call was initiated 7 2 1 Initiating Secure Calls Open the MXC Dialer view and dial the destination number See Section 6 1 1 for more details To initiate a secure call tap its icon TEAM Q gt Yul 12 45 Network Personal Full Service Secure Contact stored as Sec 6871024P10 A October 2012 107 Q MOTOROLA SOLUTIONS C gt Cal 4E CH 12 46 Calling Sec NOTE The image above shows that the secure mode is enabled and the incoming call is encrypted When the call is initiated the in call view opens indicating that the call is encrypted in the call item NOTE The icons displayed and their positions in the MXC panel rely on the device configuration and the call scenario See Section 3 3 for more details 6871024P10 A October 2012 108 Q MOTOROLA SOLUTIONS 7 2 2 Receiving Secure Calls If an encrypted call is received the screen below displays Or Cal 4 01 Incoming call User 2860 TEAM Personal Full Service 6871024P10 A October 2012 109 Q MOTOROLA SOLUTIONS 7 2 3 Switching the Call Mode After a call is established you can switch between secure and clear modes regardless of how the call was initiated For example the image below shows a clear call To switch the call to Secure mode tap the Secure Clear icon in the MXC panel TEAM t amp Cal ae 1 02 DD Personal Full Service Clear call t
28. display in the Call item region If the destination number is not a contact the subscriber number displays The subscriber number or the contact name is truncated if the length exceeds 16 characters To the right of the call item the Hold Resume area is used to put the active call on hold or to resume a held call The MXC features panel expands or collapses when you tap the MXC Features tab But its first row always remains visible Re So Gui AE 9 57 TBD First row of MXC Features panel is always visible 6871024P10 A October 2012 34 Q MOTOROLA SOLUTIONS TEAM te So Oi EE 9 58 1 D Full Service NOTE MXC Feature icons displayed in the panel depends on the system configuration and the key registries values set in this path HKEY CURRENT _USER Software Motorola TEAM InCall Features as described in section 3 2 Tap the Dialer tab to expand the dialer pad and collapse the previously visible panel t Gr Cal 4 9 59 TBD 6871024P10 A October 2012 25 Q MOTOROLA SOLUTIONS TEAM te S gt Fal 4 10 00 T D Full Service 6 MIDO 9 WXYZ H When the Dialer pad is expanded all rows of the MXC Features panel are hidden Tap the Dialer tab to collapse the dialer pad After the dialer pad slides down the first row of the MXC Features panel displays 6871024P10 A October 2012 36 Q MOTOROLA SOLUTIONS Call type icons indicate the currently active call type The following images show a SIP and a
29. e call is selected to initiate a conference call from the in call view te Gr Gi Xe m 54 D Selected call _______ 282 Ear NOTE A conference call cannot be initiated from a held call In the image below the calls on hold are listed Tap the target number ID contact name to initiate a conference call t Ci m 5 41 Conference to On hold calls In the Call items list the respective call item selected to initiate a conference displays as an ended call and a new active call item displays at the top of list to indicate that it is a conference call 6871024P10 A October 2012 88 Q MOTOROLA SOLUTIONS TEAM t Fi 4 T 5 43 T D Full Service ee J pa REC Tap the Dialer soft key to initiate a conference call to a new target number ID contact name from the conference screen te GO il T 5 46 Conference to The MXC Dialer opens to display the last call number Tap the MXC Call icon or press the Send button to initiate a conference call with the number in the call line Or dial the subscriber number to conference with and then tap the MXC Call icon or press the Send button 6871024P10 A October 2012 89 Q MOTOROLA SOLUTIONS John 2930 John lt m gt 2930 When the target answers the call you are prompted to Join or Cancel the conference as described in section 7 1 1 Tap the Back soft key while in the Conference screen to close the screen and return to t
30. e transfer completes successfully tap the Done soft key or wait five seconds and the message and the in call view close NOTE You cannot initiate a transfer call for a call on hold Tap the Cancel soft key in the Transfer Consultative screen and the in call view displays again to show the previous call on hold and the call to the target active te AE 9 58 Transfer Consultative Select Transfer to complete 2930 to 2862 transfer 6871024P10 A October 2012 94 MOTOROLA SOLUTIONS TEAM Full Service Tap No to transfer the call without talking to the previous target blind transfer ROUTE ER TH Transfer Would you like to speak to 2862 before transferring l i N ka 2 7 ROUTE ER TE Call Transfer Transfer completed successfully Tap the Done soft key or wait five seconds and the Call Transfer message screen and the in call view close 6871024P10 A October 2012 95 Q MOTOROLA SOLUTIONS 7 1 8 Call Transfer in a Multiple Calls Scenario In a multiple calls scenario 1f the selected call in the in call view is active you can transfer it to a held call or to a new target Tap the Transfer icon to open the Transfer screen CAROL LE 10 03 Q D te So Cy ER 10 04 Transfer to 6871024P10 A October 2012 96 Q MOTOROLA SOLUTIONS Tap the held call to initiate a blind transfer to it OT a 10 22 Call Transfer Transfer completed successfully T
31. er view opens Set the key registry value to O and when the PTT key is pressed in the Home screen the dialer view opens 7 1 4 Disable Hold End Soft Keys In Call Item Configure Hold and End soft keys on each call item by setting the EnabledHoldEndInItemCall key registry in path hkey_local_machine motorola ui Set the key registry value to 1 and the End and Hold Resume soft keys display in the call item 6871024P10 A October 2012 81 Q MOTOROLA SOLUTIONS TEAM t Yl 4 11 27 L D Full Service Call item a oan End soft key Hold Resume area Set the key registry value to O and the call can only be ended by selecting the call item and pressing the End key Tap the Hold Resume soft key in the MXC Features panel to hold or resume the call TEAM 2 O gt C K 5 02 No SIM Full Service f T BD Hold Resume icon 6871024P10 A October 2012 82 Q MOTOROLA SOLUTIONS 7 1 5 Conference Call from the MXC Dialer When the device is in a call tap the Conference icon in the MXC Features panel to open the MXC Dialer MXC features panel The MXC Dialer shows the last called number Tap the MXC Call icon or press the Send button to initiate a conference call with the number in the call line To initiate a conference call from the Contacts list or the Call log dial the subscriber number and then tap the MXC Call icon or press the Send button 6871024P10 A October 2012 83 Q MOTOROLA SOLUTIO
32. ext messaging services for use in enterprise communications 1 2 Targeted Audience This document provides guidance to the end user of the Mobile Extension Chent 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS 1 3 Definitions and Acronyms The top two keys of the EWP that change definition based on the state Soft Keys of MXC or the device OS The current function of the key is shown on the UI above the keys In MXC icons are used as the on screen touch buttons to call functions Icons of the client 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS 2 Dialer View Description To open the Dialer screen from the MXC Home screen when the device is idle tap the Dialer soft key or press either the Send button an alphanumeric key from the keyboard or the PTT button TEAM Home CROATIE 12 20 Full Service 12 20 Extension 2867 Group None February 8 2012 Dialer TEAM So Vy 12 22 oWlan Full Service When the MXC Home screen is displayed press the Send button or the PTT button to open the MXC Dialer If the Call log is not empty and the MXC Dialer is open the last number that was called displays in the call line and the subscriber info is shown in the Predictive Text area as shown below 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS Last called number ____ Subscriber ID in the WH Predictive Text area The dial pad is visible except when there is a missed call in w
33. he in call view te is GH 5 52 Conference to 6871024P10 A October 2012 90 Q MOTOROLA SOLUTIONS TEAM t Cl 5 52 T D Full Service 7 1 7 Call Transfer to a New Subscriber Number Tap the Transfer icon to transfer the call to a new target while the device is in a call 6871024P10 A October 2012 91 Q MOTOROLA SOLUTIONS The MXC Dialer displays the last call number Tap the MXC Call icon or press the Send button to transfer the call to the subscriber number in the call line t Gil 9 40 X 94546045 94546045 To transfer the call to another subscriber number dial the new number and then tap the MXC Call icon or press the Send button 2862 H 2862 User 2862 2862 To continue with the call transfer setting up select whether to speak before the transfer consultative transfer or not blind transfer 6871024P10 A October 2012 92 Q MOTOROLA SOLUTIONS te So Cl 4 9 55 Transfer Would you like to speak to 2862 before transferring Select Yes to talk to the target before transferring the call t Ci 9 55 Calling 2862 To finish the transfer process tap the Transfer soft key te amp Cul ARE 9 56 Transfer Consultative Select Transfer to complete 2930 to 2862 transfer i P 6871024P10 A October 2012 93 Q MOTOROLA SOLUTIONS amp Gil 9 56 Call Transfer Transfer completed successfully If th
34. hich case the Missed Calls log is visible instead as shown below 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS 2 1 Default View Components Carrier bar gt Status bar Call line gt Backspace Predictive text area gt Dial pad p MXC Features panel first row Tab bar ___ Close soft key Contacts MXC Features tab Call log Dial pad NOTE The items in the MXC Features panel are configurable by registry and are available depending on the call scenario and the system configuration 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS 2 1 1 Feature Icons Description Feature icons can be hidden enabled or disabled depending on the system configuration and the current call scenario For example the image below shows hidden disabled and enabled icons in the Dialer view Icon enabled Icon hidden Icon disabled NOTE Refer to section 2 2 for information about expanding and collapsing menu panels When a feature is not supported by the system its icon is hidden even 1f it is properly configured in the Windows registry See Section 2 3 for more details For example when a valid SIM card is installed in the device and its key registry value is set properly the Cellular Call and Send Cellular SMS feature icons are displayed as shown below If the SIM card is removed the Cellular Cal because the feature is no longer supported and Send Cellular SMS icons are hidden 6871024
35. ire tetes sv enotero oana a eeose riai 7 Detault View Components nee en eee ant 9 Featuire ICons D SCTIDUONM 2 5 naar 10 Labs MENU S V SUC Toss SE nee tie die 16 MAC FE AUIS ADR Rd a en un an me on 17 B E AC N a E A A Ne de 18 Cal Loe TaD neire Reed ie DE 21 COMACES Ta Deen E A O 27 Connes the MXC Features Panel ses aa 29 Reatransine CONS neseni a a tea 30 Closing the Dial T VIEW aries a aisssneeiaten dieses 33 In Call View Description ssssscscescsceccccccccccccosocosocccccccccecececesosscosesecesccececese 34 lacnu tyne Compensi AA 34 IG ONS Desci pionesae AN a She Ne 38 Configuring the MXC Features Panel 0 0 0 cecccccccccccccessseeeeeceeeeeeaaeeeeeeeeeees 42 R AHANSINOT ONS Sas CS RS US A cn 45 Oyerdia lihe sea Ann ane dir ie lient 47 ndhns Multiple Case eee annee 49 UALS BaT an Ait tri tt ane Rule de it ati 50 Carnet Bar PR EP RE PO vied REEE 51 Basic Telephony FE Care sacsssssistecsscassvevicaccacsctessvschcaceacaseassvevivnscacactessusetents 52 W GWU ES Rb ay CAS E a dt 52 Initiating an Interconnect Call C RR 52 tan a PTE CAS E aie 56 Mi anns PTT Group Call ocna a mic 58 Roen Mil eal e E EE nn 6l Recemins a Phone CAMES RM ae N nd de 61 Receiving a PTT CAIN Se eis nn Sen ne 63 R c ivine PIT Group AIR sn eine menti 65 oldie Phone CASE HS RS RS A Sn US A sue 68 Ending Phone CAS ss nie au din de des 70 Working with PTT Call Requests 72 Rece me PIT Call Requests ne RTS en
36. lling John The presence of an image above the soft keys instead of the secure or clear call icons indicates that secure mode is disabled See Section 7 2 for further information 6871024P10 A October 2012 52 Q MOTOROLA SOLUTIONS When the target answers the call the in call view opens Call Type icon Call Type icon Tap the Speaker soft key while the phone number is being dialed and the call audio is played through the speakerphone instead of the earpiece O K 12 18 Calling John TD ae LS Nd When the call is connected the call audio is still played through the speakerphone To play audio through the earpiece instead tap the Speaker icon again 6871024P10 A October 2012 53 Q MOTOROLA SOLUTIONS TEAM t So Cl 4 12 20 L Full Service To cancel a phone call while ringing and before it is answered tap the Cancel soft key or press the End button on the physical keypad to return to the previous screen gt Fal KK 12 23 Calling John TEAM Home gt Yil EE 12 24 Cellular No Service WiFi Full Service 1 2 24 User usr2867 Extension 2867 Group None August 9 2011 6871024P10 A October 2012 54 Q MOTOROLA SOLUTIONS When the Call Log is not empty the MXC Dialer displays the most recently called number when opened The MXC Dialer can be opened by pressing the Send key on the physical keypad or selecting the MXC Dialer icon Press Send key on the keypad o
37. ntact for further information Trademarks MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners X European Union EU Waste of Electrical and Electronic Equipment WEEE directive The European Union s WEEE directive requires that products sold into EU countries must have the crossed out trashbin label on the product or the package in some cases As defined by the WEEE directive this cross out trashbin label means that customers and end users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste Customers or end users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country 6871024P11 A October 2012 ili Q MOTOROLA SOLUTIONS Document Revision History Version Description Date Original release of the 6871024P10 A Mobile Extension Client MXC October 2012 Windows Mobile OS User Manual 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS Table of Contents 1 1 1 1 2 1 3 2 Zul Zall 22 2 2 6871024P10 A INM FOQUCLION sesona a a tes asee 5 COD E E EAE eae atin ti eae atin 5 Taree ATOS Se T A men 5 D finitions and ACronyMS ssia a a eens 6 Dialer View DESCFIDHON stresse ta
38. ober 2012 46 Q MOTOROLA SOLUTIONS The moved icon changes position with the one formerly there 3 4 Overdialing Dialing numbers on the physical keypad or from the onscreen Dialer Pad during an active call makes the dialed numbers temporarily replace the call duration display Ten seconds after the last number is dialed the display field reverts to the call duration t O gt Vale 11 56 T D Numbers dialed during an active call When the length of the dialed string exceeds the size of the text field the digits scroll off the left side of the field and appears on the left side of the visible string 6871024P10 A October 2012 47 Q MOTOROLA SOLUTIONS TEAM t Yl 11 57 TBD Full Service Visible field character limit 4 exceeded 6871024P10 A October 2012 48 Q MOTOROLA SOLUTIONS 3 5 Handling Multiple Calls When the device is in a call the active call displays at the top of the Call items list Held calls display below the active call and finished calls display below held calls as shown below TEAM ARC EE PE T BD Full Service Active call Held calis L Finished ai End soft keys Dismiss soft key MXC notification 6871024P10 A October 2012 49 MOTOROLA SOLUTIONS 4 Status Bar The Status Bar contains system icons and MXC icons The system icons are Association Status Signal Strength System Volume Battery Status System Clock
39. r 72 sending PTT Cal ReQUe SS ach Re SM me Ne 74 Manasine Multiple CAS cats aici de nn eu 75 Initiating a Second Call Appearance 75 Answering an Incoming Call while in another Call 80 October 2012 Q MOTOROLA SOLUTIONS 7 Advanced Telephony Features ccccccccsssssssssssscccccssssssssssssccccsssssssssssees 81 TA Wotkins With MIX GC Fetes on eine 81 Peal PIT Speaker me MO en de hatte tena oad tens 81 TAZ SLA Extension Conmeura On viseaicodiaestisninaceueioista iy athedidast a 81 7 1 3 PTT Button Initiates Group Call 81 7 1 4 Disable Hold End Soft Keys In Call Item i eeceseeeeeeeeeeeeeeeees 81 1 43 Conference Call from the MXC Dialer smash 83 Telco Conference call iromin call MEN meme muon nee 88 7 1 7 Call Transfer to a New Subscriber Number 91 7 1 8 Call Transfer in a Multiple Calls Scenario snneeensssssssoeeessssssssseerrsssssssse 96 GAO MPEC AE Tra esa S 100 LA WO Call PAT ea nn E Mets 106 2 Workine With Secure CAS sn nd sus 107 PA Nita Secar CANS eree dl nai 107 Meee RECO DVI Scere SAN ieee rattan A din de eee 109 1219 OWC te C al NIO de SSSR eue 110 7 3 Working with FMC Telephony Features 111 Wok ONMISUTINS the EMC CCG pe Burner 111 1222 Policy Promles Description ESS SE RMS MN AN di sn 111 6871024P10 A October 2012 Q MOTOROLA SOLUTIONS 1 Introduction 1 1 Scope This document covers the use of the MXC application a suite of telephony Push to Talk and t
40. r tap the MXC Call icon to initiate a new call to that number John 2930 F3 John lt m gt 2930 John 2930 F3 John lt m gt 2930 41 4on 5 Ves Ges 6871024P10 A October 2012 55 Q MOTOROLA SOLUTIONS If Secure mode is enabled but the new call is initiated as a clear call the calling view displays as follows Qe Ci e 456 Calling 2860 Secure mode feature enabled Clear call in progress 6 1 2 Initiating a PTT Call To initiate a PTT call 1 Open the MXC Dialer application 2 Dial the subscriber number with the dial pad or the physical keypad 3 Push the PTT button 6871024P10 A October 2012 56 Q MOTOROLA SOLUTIONS John 2930 John lt m gt 2930 2 asc cr Call type icon TEAM d OC 4 EEPE TBD Full Service Call Type End soft key The PTT call session automatically terminates eight seconds after the last user releases the PTT button Alternately tap the End soft key or press the End button to terminate a PTT call session 6871024P10 A October 2012 57 Q MOTOROLA SOLUTIONS 6 1 3 Initiating a PTT Group Call To initiate or receive a PTT group call ayou must be provisioned in the Wireless Service Manager WSM and then must be affiliated to the group To join to a specific PTT group call Open the Dialer view In the Call line enter a hash pound symbol Enter the group number Tap the Join PTT group icon e If
41. s Yil 4 3 48 PTT Call Request PTT Call Request sent successfully to 2862 A Tap the Done soft key to dismiss the screen or wait five seconds 6871024P10 A October 2012 74 Q MOTOROLA SOLUTIONS 6 6 Managing Multiple Calls 6 6 1 Initiating a Second Call Appearance When a call is active or is on hold tap the Add New Call icon to open the MXC Dialer application to initiate another call te Gil 4E a 3 52 L D The MXC Dialer opens to show the last called number Tap the MXC Call icon or press the Send button to initiate a new call to the number in the call line te Ci 3 52 2862 6871024P10 A October 2012 75 Q MOTOROLA SOLUTIONS To initiate a call to a different number dial its number and then either tap the MXC call icon or press the Send button to initiate the second call te So Fi m 3 59 Calling 94546045 Cl 3 59 T D Luis Call items list 6871024P10 A October 2012 76 Q MOTOROLA SOLUTIONS Both calls display in the Call Items list The last call initiated is the active call at the top The previous call is put on hold 1f it was not already on hold Tap a call in the Call items list to select it The selected call displays in a slightly taller box Tap the MXC Features tab to reveal a panel with the features available for each selected call TEAM Full Service When more than one item is in the Call Items list the active call displays
42. s 6871024P10 A October 2012 71 MOTOROLA SOLUTIONS 6 5 Working with PTT Call Requests 6 5 1 Receiving PTT Call Requests When neither the MXC Home screen nor the MXC Dialer screen is displayed and a PTT call request arrives the screen in the image below displays TEAM gt Yil 4 3 44 PTT Call Request received from 2862 Press PTT to place PTT Call To close the message and return to the previous screen tap the Dismiss soft key To respond to the PTT request press the PTT button When neither the MXC Home screen nor the MXC Dialer view is displayed and a PTT call request arrives a pop up notification displays for five seconds 6871024P10 A October 2012 72 Q MOTOROLA SOLUTIONS Calendar O Yul lt Gi 3 46 4 Tue Augo9 2011 gt P 12 1i 2 3 4 5 6 7 8 9 No appointments If you cannot answer a PTT call request by pressing the PTT button if neither the MXC Home screen nor the Dialer view are displayed To dial the number first open the Dialer view or double tap the appropriate PTT call request item from the Call log view Then initiate the PTT call by pressing the PTT button Qe Yull Ae ME 5 52 2862 B 2862 2862 g 2862 2862 H 2862 6871024P10 A October 2012 73 Q MOTOROLA SOLUTIONS 6 5 2 Sending PTT Call Requests From the MXC Dialer application dial the subscriber number and then tap the Request PTT Call icon A PTT call request is sent and a confirmation screen display
43. s the PTT button or when you tap the End soft key or press the End button This closes the In Call view and returns to the previous screen 6871024P10 A October 2012 63 Q MOTOROLA SOLUTIONS If a PTT call is received when neither the MXC Home screen nor the MXC Dialer screen are visible an MXC notification displays Contacts d ll lt Gi 3 26 amonen mt Clientes a E i1 Club Personal 2582 John Sl 30 4mp m Larry MXC notification To open the In Call screen press the Send button or tap the MXC notification to close it and then close the application Contacts CO Y 4 3 26 Enter a name SOS CS M At Clientes sa Hi Club Personal 2582 John E 30 4mp Larry 3 2830 4 mp In the MXC Home view tap the MXC Phone icon to open the in call view 6871024P10 A October 2012 64 Q MOTOROLA SOLUTIONS TEAM Home d So Fu RUES Cellular No Service WiFi Full Service 1 D 28 User usr2867 Extension 2867 Group 3 August 9 2011 NOTE The Incoming Call screen is not displayed for PTT calls 6 2 3 Receiving a PTT Group Call The in call view opens if a PTT group call is received when the device is in the MXC Home screen or in the MXC Dialer view 6871024P10 A October 2012 65 Q MOTOROLA SOLUTIONS PTT Group Call icon PTT group number Active talker A gt Yl 4 3 30 rp PTT Group OCI ANN a End of key Call icon I ae The inform
44. ure below contains only one call item Tap the End soft key to finish the call with John and close the call view t So Fy EE 10 29 T D CE TE Call item ohr u 6871024P10 A October 2012 40 Q MOTOROLA SOLUTIONS Secure Clear call If the call is unencrypted clear call Tap this soft key to switch the current call to secure mode When the device is ringing this image indicates that secure mode is enabled and the call is encrypted secure call El If the call is already encrypted Tap this soft key to switch the current call to clear mode When the device is ringing this image indicates that the clear mode is enabled and the call is unencrypted NOTE If the Secure Call feature is disabled the icons are hidden in the in call view See section 7 2 for more details l When the device is ringing this image indicates that secure mode is disabled 6871024P10 A October 2012 41 Q MOTOROLA SOLUTIONS Simplified call transfer A Tap this soft key to initiate a simplified call transfer NOTE If the Simplified Call Transfer feature is disabled the icon is hidden See section 7 1 5 for more details Resume call Tap this soft key to resume a phone call on hold Shared Line Appearance Lu ER a7 i Tap this soft key to open the Shared Line Appearance application 3 2 Configuring the MXC Features Panel Tap the MXC Features tab to expand the MXC Features panel TEAM te So Cl EG 10 29 gt gt
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