Installation Operation Manual
Contents
1. P M SA PR 30 C L To mount the inverter on the wall we should mount the bracket to the wall firmly first of all Overview of the Bracket 3 4 Mounting Inverter After the bracket is firmly mounted on the wall then mount the inverter on the bracket l e Rise up the Growatt UE a little higher than the bracket Considered the weight of Growatt UE you need handles items G shown in chapter 2 1 to hang on the mm inverter During the process please maintain the balance of the Growatt UE 912 i e Hang the inverter on the bracket through the match hooks on bracket and the back of the inverter 572 5 230 487 5 O IM 480 Hint Data units in mm Steps e Drill holes for screws while use the mounting frame as template 6 hol2. contact Growatt Disconnect the DC wire immediately Reboot inverter 9 2 1 Inverter fault Error code Error 100 Error 101 Error Error Error Error Error Error 103 104 109 Meanings For 18K 20K inverter Problem with fan No 4 For 8K 10K inverter Problem with No 2 fan Note If there is problem with other fans inverter continue running with warning on LCD showing Fan Error Communication board has not received data from control board for 10 seconds Electromagnetic Interference cause communication problem EEPROM fault Model setting fault Reason can be Model and safety requirement have not been set correctly Input current out of tolerable range or inverter s component is damaged Inverter s component is damaged Relay fault GFCI fault Suggestion 1 Replace faulty fan 2 1f problem still exists after replacement contact Growatt 1 Reboot inverter by cutting off DC supply and Error message will disappear 2 1f the error 101 is often displayed the environment Electromagnetic Interference is too strong Contact Growatt Contact Growatt Contact Growatt 1 Check input current is within the tolerable range 2 1f error message still exists despite the checking was passed contact Growatt Contact Growatt Contact Growatt Contact Growatt Errorcode Error 120 Error 121 Meanings Output current detection fault C
3. 5 Ne Notes The connector must be screwed firmly Before you operating and wiring the AC output please make sure that the AC breaker has been turned off open Notes Detailed information of the connector refer to the manual of the connector in package 4 2 Wiring DC Input e The open circuit voltage of each string should never exceed 1000Vac while the length must be less than 30m e The diagram drawing of DC side is shown as below notice that the connectors are in paired male and female connectors The connectors for PV arrays and inverters are MC multi connector connectors mA mop GROWATT VE verter Partial siring rr oa De da LI 7 i is Siri nng E fa String input q O Connect the positive and negative terminals from the PV panels to positive and negative terminals on the PV inverter The maximum string currents are varying from different inverter types Tvpe 10000UE 12000UE 18000UE 20000UE Cable reguirements Model 10000UE 12000UE 18000UE 20000UE Notes Under any conditions the total circuit current should never exceed the Max Current Notes To reduce the risk of electric shock avoid touching the live components and mm 2 05 2 05 2 05 2 05 treat the terminals carefully Max current 15Adc 17Adc 23Adc 25Adc Area mm 3 332 3 332 3 332 3 332 AWG no 1 2 12 12 12 Commissioning D A If the inve
4. Default value V 225 3 190 0 T 2009 9 Auto Test F High Pass V 49 95 49 92 ws 10 Auto Test F Low Default value V 49 997 49 73 T 100 Auto Test V Low Running V 226 2 192 0 T 200 Auto Test F High Running V 49 987 50 12 T 100 Auto Test F Low Running V 49 987 49 83 T 100 7 4 Inverter faulty messages 13 Auto Test V Low Pass VU 225 27 220 0 Tr Auto Test F High Default value V 49 987 50 27 T 100 Auto Test F Low Pass U 49 98 49 98 T 099 All Tests Pass When svstem fault or inverter error occurs inverter will displav faultv message or error code on LCD screen Auto test procedure 7 4 1 Svstem fault Svstem fault is related to the solar svstem it mav be caused bv PV panels wiring AC Auto Test V High wiring or AC grid faults Auto Test V High Auto Test V High Default value Running Pass V 226 2 270 0 V 226 0 268 6 V 225 2 226 0 T 100 T 100 T 099 The followings are all system faulty messages displayed on inverter Svstem fault message mav displav on LCD Auto Test Failed No AC Connection PV Isolation Low Residual High Output High DCI PV Voltage High AC V Outrange ACF Outrange 7 4 2 Error message Explanation and suggestion Auto test didn t pass No utility no grid connected Insulation problem GFCI current high Output current DC offset too high PV panel voltage too high Grid voltage out of range Grid frequency out of ra
5. 2 Error Messages displayed on LCD i l l l l l l y Introduction 1 1 1 Validity This installation guide contains installation commissioning communication trouble shooting information of Growatt UE series inverters Growatt 10000UE Growatt 12000UE MiG rowatt 18000UE BG rowatt 20000UE With this installation guide users are able to install and operate the inverters easilv This manual does not cover anv details concerning equipment connected to the Growatt UE Store this manual where accessible at all times 1 2 Target Group This manual is for qualified persons such as PV svstem installers or electricians Notes For possible changes in this manual Growatt New Energv Co Ltd accepts no responsibilities to inform the users 1 3 Product Overview Growatt UE series inverters are grid tied inverters which convert DC current generated bv PV modules into AC current and feed it into the public grid in three phase Growatt UE series inverters are multi string inverters with multi MPP trackers which mean they are able to connect to different PV module arravs Inverters Overview Grid tied PV system Overview Input A DC Breaker GROWATT UE Inverter Energy meter Public grid Input B DC Breaker As drawings shown above a complete Grid tied PV system consists of PV modules PV inverters public grid and other components Moreover PV inverters always act as key components When design a PV system c
6. 5 years 10 years Certificates and approvals 10000UE TOKVA TOKW 16A 3 N PE 230V 400V 50 60 Hz 6Hz 5Hz 0 8leading 0 8laging lt 3 normal power output Three phase lt 1W Yes 98 97 440 740 235 41 KG 25 C 60 C 25 C 4 45 C Fans yes yes RS232 Blue tooth R485 Yes Alphanumeric 4 lines Transformerless Yes Opt TUV UL AS 12000UE 12KVA 12KW 19A 37 N PE 230V 400V 50 60 Hz 6Hz 5Hz 0 8leading 0 8laging lt 3 normal power output Three phase lt 1W Yes 98 97 440 740 235 41 KG 25 C 4 60 C 25 C 445 C Fans yes yes RS232 Blue tooth R485 Yes Alphanumeric 4 lines Transformerless Yes Opt TUV UL AS 18000UE 18KVA 18KW 28 6A 3 N PE 230V 400V 50 60 Hz 6Hz 5Hz 0 8leading 0 8laging lt 3 normal power output Three phase lt 1W Yes 98 97 520 740 235 60 KG 25 C 4 60 C 25 C 445 C Fans yes yes RS232 Blue tooth R485 Yes Alphanumeric 4 lines Transformerless Yes Opt TUV UL AS 20000UE 19 5KVA 19 5KW 32A 3 N PE 230V 400V 50 60 Hz 6Hz 5Hz 0 8leading 0 8laging lt 3 normal power output Three phase lt 1W Yes 98 97 520 740 235 60 KG 25 C 4 60 C 25 C 445 C Fans yes yes RS232 Blue tooth R485 Yes Alphanumeric 4 lines Transformerl
7. 011 01 01 67 BB BB gt Set Com Addr Set Language Set Time Auto Test Fig 7 10 Second level menu for each first level menu items 7 3 3 Third level menu and explanations 7 3 3 1 Working information The followings are third level menu interfaces for each second level menu items of working information shown in Fig 7 11 gt Working History gt State Input Double knock gt E Property Settina Output Power Line State Fault ERROR 101 Double knock E day BB B E all 596 Single knock Input Info Double knock U pu xxx xxx U I pv 46 1 45 0A W py XXX XXX Single knock Output Info Double knock e v 2257 223 224 I 16 1 16 B 16 1 P XXx xxx xxx Single knock Double knock Fig7 11 Third level menu interface of working information Explanations of each items in third level menu interface of working information State information Table 7 2 Working information sub items explanation Second level menu Third level items State State Normal Power xxx xx E day E all Input Power XXX XX V pv xxx xxx l pv xx x xx x W pv xxx xxx Item explanation Inverter running status AC gross output power Energy produced today Energy produced since installation Gross input power from PV panel PV input voltage for each MPP tracker PV input current for each MPP tracker PV input power for each MPP tracker Second level menu Third level items Item explana
8. 011 07 21 07 01 00 Year Down 2012 07 21 07 01 00 7 1 2 LCD Displav when background light off After the power on information is displaved automaticallv and the background light turns off the LCD displav will switch to the following Interface 1 There are 4 interfaces which can be displaved in turn bv single knock Interface 1 Running status See Fig 7 4 as reference The first line displavs inverter s status description for example in faultv state it will displav ERROR and followed with faultv codes which is convenient to compare with error code listin manual The second line displavs inverter s states name and the third line displavs energv generated todav and the forth line displavs the total energv generated since installation State Fault ERROR 161 E day 00 8 E all 596 Fig7 4 Interface 1 Running status Interface 2 Input information See Fig7 5 for reference This interface displays parameters of PV input including input voltage current and power of each MPP tracker V pv input voltage of MPPT1 and MPPT2 l pv input current of MPPT1 and MPPT2 W pv input power of MPPT1 and MPPT2 Input Info V pv 0007 989098 U I_PV 66 6 60 6A W py 0007 BBB Fig7 5 Interface 2 Input information Interface 3 Output information See Fig7 6 for reference This interface displavs output information of inverter including output voltage of each phase output current of each phase and output power of each p
9. 1 Data time address double knock will save changes and LCD screen will display Set Addr OK Current Addr XXX see Fig 7 14 for reference 07 00 00 Svstem time 7 3 4 Parameters set and auto test 7 3 4 2 Setlanguage The followings are setting information in second level menu and its sub menus shown in Fig 7 14 To change inverter s displaying language please select Setting gt Set language then Set OK LCD screen will display current language type single knock to change current Mode Auto COM Mader sue language double knock will save changes and displays Set Language OK Current BRE CURE y Language English see Fig 7 14 for reference Set Manual Set ComAddress Set OK com Addr xxx Current Addr A Please note in order to prevent misoperation svstem language won t be change in second level menu Set language but it will be only if user saves save the choice by double knock and LCD displays Set OK The inverter provides five languages Italian English German Spanish and French Set Language 1 i A A TE nes English The number on Set language interface is sequence number of these five languages History Set Language the sequence number and its corresponding language are shown in Table 7 5 Property Set Time gt Setting Auto Test Vear Up Table7 5 sequence number of languages 2011 07 21 07 61 BB Language Sequence Number gt Year Up AutoTest Running 2012 07 21 i 0 g 01 B talia
10. Ver C B 1 Fig7 3 The third poweron interface Here are explanation of items on Fig7 3 No serial number of this inverter Model model name of this inverter Main Ver firmware version of control board Comm Ver firmware version of communication board After displaying information of the third interface for 3 seconds the background light will turn off Enter gt Esc Enter double knock Esc knock three times Down knock once LCD Display Overview gt State Input Output Power Line gt Error Record E In 7 Days E In This Year E In Each Year NOXXXXXXXEXK Model PxUxMxSx Main Ver D 0 1 Comm Ver C 0 1 2011 01 01 07 00 00 gt Set Com Addr Set Language Set Time Auto Test State Normal Power 11 15 E Day 89 0 E All 596 Input Info V pv xxx xxx V l pv 46 1 45 0 A W pv XXX XXX Output Info V 225 223 224 1 16 1 16 0 16 1 P XXX XXX XXX Etrorl xxx Error2 xxx 7 Days 12 29 xxxxxxkwh 12 28 xxxxxxkwh 12 27 xxxxxxkwh Month 10 xxxxxxkwh 09 xxxxxx kwh 08 xxxxxxkwh Year 2009 xxxxx xKkwh 2008 xxxxx xKkwh 2007 xxxxx xKkwh Set OK Mode Auto COM Addr xxx gt Set Auto Set Manual Set Com Address COM Addr xxx Sct Languagc 1 English gt Set Year gt Year Up Set Month Year Down Set Day Set Hour AutoTest Running Connect PC Set OK Current Addr XXX Set OK Current Language English Year Up 2
11. ddress None Pair code 1234 Hint Pair code is encryption password Customers DON T need to set the configuration again Detailed information of configuration and operation refer to Bluetooth module Introduction This device is optional 8 3 ShineLogger ShineLogger is an inverter monitoring product of Growatt New Energv Co Ltd It can collect and analvze running data of inverter via Bluetooth connection and displav monitoring data on LCD screen user can also browse data on computer as well ShineLogger can monitor up to 4 inverters simultaneitv ShineLogger has standard data communication interface including RS232 RS485 serial port USB port and Bluetooth it will be compatible with you existing systems smoothly Pic Notes Indoor installation Detailed information refers to ShineLogger Manual 8 4 Shine GPRS collector PV power station remote data acquisition unit GPRS data collector collects inverter operation data including PV input voltage PV input current AC output voltage AC output current frequency output power etc via RS 485 RS232 connection and send the above data to website via GPRS so that users can check power station s real time status by login to website www growatt net also can browse historical data in the past Pic Notes To assure the regular running of collector user should make sure the GSM signal is stability Indoor installation only Detailed information refers to Shine GPRS collect
12. el Model Name e The certificates and approvals Certificate Number and Logos at the bottom of the label O Specifications of the inverter From Upcmax to Operation Ambient Temperature 3 Mounting 3 1 Selecting Mounting Location This is guidance for installer to choose a suitable installation location to avoid potential damages to device and operators A OM DW The wall selected to install the inverter must be strong and firm enough to support and bear the weight of the inverter for a long period time Refer to Chapter 10 Specifications The location selected must be suitable for inverters dimension Refer to 3 2 Dimensions and Required Clearances Do not install the inverter on structures constructed of flammable or thermolabile materials Never install the inverter in environment of little or no air flow nor dust environment That may derate the efficiency of the cooling fan of the inverter hence derate the efficiency of PV inverter The cooling fans and air grills should be cleaned every half or a year The Ingress Protection rate is IP65 which means the inverter can be installed outdoors and indoors TI ZZTOA Do not expose the inverter to direct sunlight in order to avoid the power and efficiency derating caused by excessive heating The humidity of the installation location should be 0 95 without condensation The ambient temperature of the inverter should be 25 C 60 C The installat
13. erter fault the fault information will be displayed on the LCD In fault mode the LED turns red Notes Detailed fault information refers to Chapter 9 2 ERROR messages displayed on LED 6 3 Shutdown Mode Inverters automatically stop running during periods of little or no sunlight In shutdown mode the inverters take no power from the grid and panel and the LCD and LED turns off Notes If the PV string DC voltage is too low the inverter will also turn to Shutdown Mode LCD display In the lower right corner of inverter there is the LCD display We can check inverter running status historical generation data etc on the LCD screen Items displayed can be changed by knock you can also set some parameters by knock 7 1 General LCD display 7 1 1 Power on display When inverter is powered on LCD background light will light automatically Growatt Logo will appear immediately The background light will last for 2 seconds See Fig7 1 for reference d Fig7 1 Power on Growatt Logo After displaying Growatt Logo for 2 seconds LCD screen will switch to the second interface display the figure of inverter company name inverter s power rating etc The second interface will last for 3 seconds See Fig7 2 for reference PU Inverter 18BBBUE Fig 7 2 The second poweron interface After 3 seconds it will switch to the third interface See Fig7 3 for reference NO 8666666606060 model POU1MSS1 Main Ver D B 1 Comm
14. es for E O a a Growatt 10000 12000UE and 8 for Growatt 18000 20000UE e Fix the mounting frame on the wall as the figures shown below combine as the screws as the Items overview picture shows items C D E F Electrical connections l lil 4 1 Wiring AC Output e Measure the public grid voltage and frequency Voltage 400Vac Frequency 50Hz 60Hz in 3 Phase a e Open the breaker or fuse between the PV inverter and utility x e Screw torsional force is 8 kg cm Notes Never mount the inverter on the bracket unless you are sure that the mounting frame is really firmly mounted on the wall after carefully checking Specification of AC breaker Growatt 10000UE 12000UE 32A 400V Growatt 18000UE 20000UE 63A 400V Cable requirements Model mm 10000UE 2 05 12000UE 2 05 18000UE 259 20000UE 2 59 The interface of the connector e Connect cables to relative bolts shown in figure above specifications of cables must meet the requirements shown in the table above Area mm 3 332 3 332 5 260 5 260 e Assemble the connector as figures shown below gt AWG no 12 12 10 10
15. ess Yes Opt TUV UL AS Growatt Factory warranty 11 This certificate represents a 5 year warranty for the Growatt inverter products listed below Possession of this certificate validates a standard factory warranty of 5 years from the date of purchase Warranted products This warranty is applicable solely to the following products Growatt 1500 Growatt 2000 Growatt 3000 Growatt 4000 Growatt 5000 Sungold 1500 Sungold 2000 Sungold 5000 Growatt 3600MTL Growatt 4200MTL Growatt 5000MTL Growatt 3600MTL US Growatt 4200MTL US Growatt 5000MTL US Growatt 10000UE Growatt 12000UE Growatt 18000UE Growatt 20000UE Limited Product Warranty Applicable under normal application installation use and service conditions Growatt warrants the above listed products to be free from defects and or failure specified for a period not exceeding five 5 years from the date of sale as shown in the Proof of Purchase to the Original purchaser Ww The warranties described in these Limited Warranties are exclusive and are expressly in lieu of and exclude all other warranties whether written oral express or implied including but not limited to warranties of merchantability and of fitness for a particular purpose use or application and all other obligations or liabilities on the part of GROWATT unless such other obligations or liabilities are expressly agreed to It in writing signed and approved by GROWATT GROWATT shall have no
16. hase Output Info V 0007 0007 BBB 1 00 0 00 05 00 0 P 0007 00807 000 Fig7 6 Interface 3 Output information V output voltage of each phase l output current of each phase P output powerof each phase Interface 4 24 hour generation curve See Fig7 7 for reference This interface shows the generated power of everv hour this dav Fig7 7 Interface 4 24 hour s generation curve Max maximum powerof todav Power curve todav s power curve 7 1 3 Connecting messages When inverter started to connect to grid the following message will appear on LCD screen See Fig7 8 for reference state Waiting Connect in 09305 E day 32 6 E all 238 6 Fig7 8 Connect to gird interface 7 2 Operate by knock 7 2 1 Knock type and definition The inverter can support three kinds of knock single knock double knock and thrice knock Each kind of knock has different function Refer to specified definition in Table 7 1 Table 7 1 Knock definition list Single knock Double knock Thrice knock 7 2 2 Light background light and single knock to check running information Before light the background light the three types of knock functions the same which is just lighting the background just light the background Note that the background lighting will automatically turn off if there is no knock detected in 10 seconds During cloudy days or in the area of low light it s inconvenient for users to check inverter
17. ion location must be freely and safely to get at all times Vertically installation and make sure the connection of inverter must be downwards Never install horizontal and avoids forward and sideways tilt Refer to drawings below Notice the minimum clearances of the inverter Refer to 3 2 Dimensions and Required Clearances Do not install the inverter near television antenna or any other antennas and antenna cables Do not install the inverter in living area the noise caused by the machine may affect on daily life For security reasons DON T install the inverter in place where the children can reach 3 2 Dimensions and Required Clearances Dimensions and weight Tvpes 10000UE 12000UE 18000UE 20000UE 740 740 740 740 Height H Width W Depth D 440 235 440 235 520 235 520 235 Weight kg 41 41 60 60 However additional clearances are needed to guarantee running and operation of the inverters Especially when several inverters are installed together the clearances between the inverters and objects are necessary 3 3 Mounting the Bracket 2 G eee M CM E Ar 30 mg r
18. logistical and process costs incurred by all parties in relation to this warrantv claim 13 Contact If vou have technical problems concerning our products contact vour installer or Growatt During inquiring please provide below information 1 Inverter type 2 Modules information 3 Communication method 4 Serial number of Inverters 5 Error code of Inverters 6 Display of inverters GR UM 003 00
19. n Connect PC English 1 German 2 Spanish 3 Fig 7 14 setting second level menu and its sub menus French 4 7 3 4 3 Set inverter time Inverter provides a svstem clock user must set the svstem time after installation as the historical statistic data for a period were based on the clock User can set the tollowing time parameters vear month dav hour minute Set year Setting gt Set time gt Set year gt Year up or Year down gt knock to change year Thrice knock to exit and save changes Set month Setting gt Set time gt Set month gt Month up or Month down gt knock to change month Thrice knock to exit and save changes Set date Setting gt Set time gt Set date gt Date up or Date down gt knock to change date Thrice knock to exit and save changes Set hour Setting gt Set time gt Set hour gt Hour up or Hour down gt knock to change Hour Thrice knock to exit and save changes Set minute Setting gt Set time gt Set minute gt minute up or minute down gt knock to change minute Thrice knock to exit and save changes 7 3 4 4 Auto test function Auto test function is to check the inverter s protection when grid is abnormal including over voltage under voltage over frequency and under frequency To run auto test function please select Setting gt Auto test then double knock to start auto test function It s required to connect inverter to computer and run a test software in computer 4 Auto Test V Low
20. nge Inverter errors are problems come from interior inverter DISPLAY Error 100 Error 101 Error 103 Error 104 Error 109 Error 110 Error 117 Error 119 Error 120 Error 122 OPERATION Fan fault Communication fault EEPROM fault Model Fault Input Current Out of range Output Current Out of range Relay Fault GFCI Fault UHCT Fault Bus voltage out of range Communication 8 8 1ShineNet monitoring software ShineNet is PC software designed to collect data from Growatt Inverters with strong analytical function It has multi communication channels and completed data analysis function Users are able to monitor the status of Growatt inverters in real time browse and analysis the history data that has been recorded Notes Users are able to monitor the inverter after the setting of software Detailed information about setting and functions refer to the ShineNET Manual 8 2 Bluetooth Module opt Bluetooth module is an external device that can be plugged into inverter via RS232 port Bluetooth RS232 Configuration is a parameter setting software of Bluetooth module to set configuration such as device name flow control method encryption password pair code etc Pic Notes Before delivery the Bluetooth module is set to the default configuration parameters Baud rate 9600 bps Parity bit None Data bit 8 Stop bit 1 Flow control None Master Slave devices Slave device Bind a
21. ontains Growatt UE series inverters or any other Growatt inverters the system designing software ShineDesign download from site www ginverter com will provide adequate supports Notes If PV modules of the PV system require POSITIVE or NEGATIVE GROUND or the capacity relative to ground of the modules is large please contact Growatt New Energy for technical support before installation 1 4 Safety Growatt UE is designed to use worldwide hence the inverters meet different safety standards of variety countries and regions e VDEO126 1 1 M As4777 MX pks5940 DANGER Danger to life due to high voltages in the inverter All work on the inverter may be carried out by qualified personnel only The appliance is not to be used by children or persons with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction Children should be supervised to ensure that they do not play with the appliance CAUTION Danger of burn injuries due to hot enclosure parts During operation the upper lid of the enclosure and the enclosure body may become hot Only touch the lower enclosure lid during operation CAUTION Possible damage to health as a result of the effects of radiation Do not stay closer than 20 cm to the inverter for any length of time Grounding the PV generator Comply with the local requirements for grounding the PV modules and the PV gene
22. ontrol board has not received data from Suggestion Contact Growatt Electromagnetic Interference too strong contact Growatt Communication board for 5S Error 122 Bus voltage out of range 10 Specifications Input Data Max DC power Max DC voltage PV voltage range MPPT Max input current input A input B Number of MPP trackers Max number of parallel strings DC Connections 10000UE 10200W 1000V 400V 800V 15A 15A 2 2 MC4 optional MC3 the voltage range 1 Check if input voltage is within 2 1f input voltage is around 1000V reboot the inverter with lower input voltage 3 If error message still exists contact Growatt 12000UE 12250W 1000V 400V 800V 17A 17A 2 2 MC4 optional MC3 18000UE 18400W 1000V 400V 800V 22A 22A 2 2 MC4 optional MC3 20000UE 20000W 1000V 400V 800V 25A 25A 2 2 MC4 optional MC3 Output Data Max AC power Nominal output power Max output current over 110 AC voltage range AC grid frequency range Phase shift cos AC output THD AC connection Consumption night Ground failure detection Efficiency Max efficiency Euro eta General Data Dimensions W H D inmm Weight Ambient temperature range Continuous full output power temperature range Cooling concept Installation Indoors Outdoors IP 65 Communication LCD display Isolation Warranty
23. or manual Trouble shooting 9 Our quality control program assures that every inverter is manufactured to accurate specifications and is thoroughly tested before leaving our factory If you have difficulty in the operation of your inverter please read through the following information to correct the problem 9 1 General question For General question please visit www ginverter com and find the Q amp A column Error message 9 2 Error Messages displaved on LCD An error message will be displaved on the LCD screen when a fault occurs The faults consist of svstem fault and inverter fault AC F Outrange You may be advised to contact Growatt in some situation please provide the following information Information concerning the inverter e Serial number e Model number e Error message on LCD e Short description of the problem e Grid voltage e DC input voltage e Can vou reproduce the failure If yes how e Hasthis problem occurred in the past e What was the ambient condition when the problem occurred PV Isolation Low Information concerning the PV panels e Manufacturer name and model number of the PV panel e Output power of the panel e Vocof the panel e Vmp of the panel e Imp of the panel e Number of panels in each string If it is necessary to replace the unit please ship it in the original box Residual High 9 2 1 System fault System fault system faults are mainly caused by system instead of inver
24. owings are second level menu interfaces of property shown in Fig 7 13 Month Double knock s 18 xxxxxxkuh G xxxxxxhkuh ag xxxxxxkwh No XXXXXXXXXX Model PxUxMxSx Working History Double knock Main Ver D 1 Comm Ver C B 1 gt Property Setting Year 2009 xxxxxxKkwh Double knock Single knock 2008 xxxxxxkhkuh 2007 xxxxxxKkwh Fig 7 12 Third level menu interface of historical information ve Fig 7 13 Property information Explanation of each items in third level menu interface of working information 7 3 4 1 Set inverter s COM address State information Table 7 4 Property information When communicating with monitoring software or device the software or device l may regard inverters COM address as communication address Also may use First level menu Second level items Item explanation inverter s serial number as communication address The COM address could be assigned random or fixed The second level menu Set COM address of setting is to set inverter s COM address Property No XXXXXXXXXX Serial number of this inverter Set random COM address Model PxUxMxSx Odel name of this inverter Setting gt Set COM addr gt Set Auto then LCD screen will display Set OK Mode Auto COM addr xxx see Fig 7 14 for reference Main Ver D 0 1 Set fixed COM address Comm Ver C 0 1 Setting gt Set COM addr gt Set Manual then single knock to change value of fixed 2011 01 0
25. powering tomorrow rowatt Growatt 10000UE Growatt 12000UE Growatt 18000UE Growatt 20000UE Installation Operation Manual gt GROWATT NEW ENERGY CO LTD No 12 Building Xicheng Industrial Zone Bao an District Shenzhen P R China T 86 755 2747 1900 F 86 755 2749 1460 E serviceOginverter com W www ginverter com Directorv eee eee HE SE SEE RE EE i l l 1 1 Validity 1 2 Target Group 1 3 Product Overview 1 4 Safety mn OM NO ON OE OE N m ek nm li I I I I I I y pp UU a y 2 1 Unpacking and Inspection i 2 2 Information of Label i y TRE ERR SE SE ERR RR E i 3 1 Selecting Mounting Location i i 3 2 Dimensions and Required Clearances i i 3 3 Mounting the Bracket 3 4 Mounting Inverter l o a CE E E MO A ME ME EE E pa rr rro eee ant 4 1 Wiring AC Output 4 2 Wiring DC Input eee Y MBM BP Em mm um EE SF FFP PEPE eee eee eee 6 1Normal Mode 6 2Fault Mode 6 3Shutdown Mode 3 0 eu BS EE EE Dp ll 4 7 1 General LCD display 7 2 Operate by knock 7 3 Data checking and parameters setting 7 4 Inverter faulty messages nd dn on ne OM MN ME EE OE mn Qe BEBE EB EB 1 1 1 1 11 1 1 11 1 1 114 ll 8 1 ShineNet monitoring software 8 2 Bluetooth Module opt 8 3 ShineLogger 8 4 Shine GPRS collector s s Q Cem eee eee ee 8 MN NO ON OK OA ON ON N N po Ka eee EU KANA Bl ee y 9 1 General guestion 9
26. rator Growatt recommends connecting the generator frame and other electrically conductive surfaces in a manner which ensures continuous conduction and ground these in order to have optimal protection of the system and personnel CAUTION Possible damage the PV modules as a result of Identification of String Failure The GROWATT UE Inverter is equipped with a system which recognizes total failure of individual strings or part strings 2 Unpacking 2 1 Unpacking and Before opening the packing box of Growatt UE please note that whether there are Inspection any visible external damages Once open the packing box please check the delivery for completeness and for any visible external damages of the inverter If there are anything damaged or missing please contact your dealer Complete delivery should contain as follows A Item Number A 1 B 1 C 6 8 D 6 8 E 6 8 F 6 8 G 2 H 1 1 Description Growatt UE inverter Mounting frame Expansion bolt Screw washer Spring washer Nut Handle AC connector User manual not shown in the picture Hint Number of C D E F is 6 for Growatt 10000 12000UE and 8 for Growatt 18000 20000UE Notes Though the packaging box of Growatt UE is durable please treat the packing box gently and avoid disp ose the packing box 2 2 Information of Label The label contains information as below U ecm ooo Fr e The inverter type mod
27. replacement device of equivalent value according to model and age e Failure to observe the applicable safetv regulations TAT l The warranty shall not cover transportation costs in connection with the return of e Power failure surges lighting flood fire exposure to incorrect use negligence accident force majeure explosion terrorist act vandalism or damage caused bv incorrect installation modification or extreme weather conditions or other circumstances not reasonably attributable to Growatt The warranty shall also cease to apply if the product cannot be correctly identified as the product of Growatt Warrantv claims will not be honored if the tvpe of serial numberon the inverters have been altered removed or rendered illegible Liabilitv The liabilitv of Growatt in respect of anv defects in its PV inverters shall be limited to compliance with the obligations as stated in these terms and conditions of warrantv Maximum liabilitv shall be limited to the sale price of the product Growatt shall accept no liabilitv for loss of profit resultant of indirect damage anv loss of electrical power and or compensation of energv suppliers within the express meaning of that term The warrantv rights as meant herein are not transferable or assignable to anv third partv excepting the named warrantv holder defective modules The cost of the installation or reinstallation of the modules shall also be expressiv excluded as are all other related
28. responsibility or liability whatsoever for damage or injury to persons or property or for other loss or injury resulting from any cause whatsoever arising out of or related to the modules including without limitation any defects in the modules or from use or installation Under no circumstances shall GROWATT be liable for incidental consequential or special damages howsoever caused loss of use loss of production loss of revenues are therefore specifically and without limitation excluded to the extent legally permissible GROWATT s aggregate liability if any in damages or otherwise shall not exceed the invoice as paid by the customer 12 Warrantv conditions The Limited Product Warranties described above shall not apply to and Growatt shall have no obligation of anv kind whatsoever with respect to anv inverter which has been subjected to If a device becomes defective during the agreed Growatt factory warranty period and provided that it will not be impossible or unreasonable the device will be as selected o Misuse abuse neglect or accident by Growatt e Alteration improper installation or application e Unauthorized modification or attempted repairs 1 Shipped to a Growatt service center for repair or e Insufficient ventilation of the product s Transport damage 2 repaired on site or e Breaking of the original manufacturers seal e Non observance of Growatt installation and maintenance instruction 3 exchanged for a
29. rter is connected with PV panel arrays and the input voltage is higher than 300Vac while the AC grid is not connected yet LCD will displav messages in order as below Companv info E gt Basic info E gt State info ll The LCD will repeat clue to No AC connection at State info and the LED turns red In State info operate bv knocks will change the LCD displav State info BB knock Input info mil knock Output info BE knock E day power curve B Turn on the AC breaker or close the fuse between inverter and grid the svstem will operate normallv Under normal operating conditions the LCD displavs Power xx xx Kw at State info this is the power fed into grid The LED turns green D Finish commissioning M Operation Modes og 6 1 Normal Mode In this mode the inverter works normally and LED turns green e Whenever the DC voltage is higher than 350Vac inverter converts power to grid as generated by the PV panels e Whenever the DC voltage is lower than 300Vac the inverter will work in waiting state and attempt to connect the grid In waiting state the inverter consumes just enough power generated by the PV panel to monitor the internal system Status Notes The inverter starts up automaticallv when DC power from the PV panel is sufficient 6 2 Fault Mode The internal intelligent controller can continuously monitor and adjust the system status If inverter finds any unexpected conditions such as system fault and inv
30. running information such as status input data output data energy generated In this case user can light the background and check those data by single knock a single knock will switch LCD screen to a following interface The interface display on LCD screen will circle as follows Fir7 4 gt Fig7 5 gt Fig 7 6 gt Fig7 7 gt Fig7 8 and then again Fig7 4 7 3 Data checking and parameters setting 7 3 1 First level menu It is a little bit different to enter the first level menu note that using thrice knock to enter first level menu instead of double knock Fig 7 9 is interface of first level menu gt Working History Property Setting Fig 7 9 First level menu In this interface a single knock will switch the index to next item a double knock will enter the corresponding second level menu 7 3 2 Second level menu In first level menu double knock will lead to next level menu The followings are second level menu interfaces for each first level menu items shown in Fig 7 10 In second level menu a single knock will switch the index to next item a double knock will enter the corresponding third level menu And a thrice knock will back to first level menu gt State Input Output Power Line Error Record E In 7 Davs gt Working Historv E In This Year E In Each Vear Double knock Property Setting No XXXXXXXXXX Model PxUxMxSx Main Ver D B 1 Comm Ver C B 1 l Single knock 2
31. ter please check the items as instructed below before replacing inverter Output High DCI Error message Description Suggestion No AC Connection No utility grid 1 Check AC wiring especially the PV Voltage High connected or utility ground wire grid power failure 2 Contact Growatt AC V Outrange Utility grid voltage 1 Check grid voltage s out of permissible 2 1f the error message still exists Auto Test Failed range despite the grid voltage being within the tolerable range contact Growatt Description Utility grid frequency out of permissible range Insulation problem Leakage current too high Output current DC offset too high The DC input voltage is exceeding the maximum tolerable value Auto test didn t passed Suggestion 1 Check firmware version Please refer to LCD display section If firmware version is below G 1 3 contact Growatt 2 Check grid frequency 3 1f the error message is displayed despite the grid frequency being within the tolerable range contact Growatt 1 Check if panel enclosure ground properly 2 Check if inverter ground properly 3 Check if the DC breaker gets wet 4 Check the impedance of PV amp PV between ground must be more than 8 MQ If the error message is displayed despite the above checking passed contact Growatt 1 Restart inverter 2 1f error message still exists contact Growatt 1 Restart inverter 2 1f error message still exists
32. tion Explanation of each items in third level menu interface of working information State information Table 7 3 Historical information sub items explanation Output Power XX XX AC output gross power Second level menu Third level items Item explanation V XXX XXX XXX AC output voltage for each phase l xx x xx x xx x AC output current for each phase Error Record Error1 xxx Display 4 latesterror record P xxx xxx xxx AC output power for each phase Pray Error2 xxx Power line Power XX X AC output current power Error3 xxx Max XX X AC output maximum power Error4 xxx Power curve AC output power curve E in 7Days 7 Days Title indicate this is latest 7 days running data 73 3 2 Historical information MM DD xxxx x Format is Month Date xxxx x is Kwh energy generated in that day The followings are third level menu interfaces for each second level menu items of Ein This Year Month Title indicate this is every month s historical information shown in Fig 7 12 running data in this year Errori XXX MM xxxx x Kwh XXXX X is energy generated in Error2 XXX Double knockse that menti Ein Each Year Year Title indicate this is latest 10 years running data 20XX xxxx x Kwh XXXX X is energy generated in the davs Double knock SRG i corresponding vear XXX Xkuwh XO gt Error Record E In Days Working gt History 7 3 3 3 Property information Double knock E In This Year E In Each Year Property Setting The foll
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