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1. g Eege 67 Base E E ee Eed 68 snom technology AG 7 snom 100 User MANUAL V1 15 8 Table of Contents Installation snom technology AG e 9 snom 100 User MANUAL V1 15 Delivery Content Please check whether the delivery contains the following parts e The base unit with display and key pad e The handset e The handset cable e The power supply optional Safety Notes Please observe the following safety advice It is important to observe it for the guarantee to safe and reliable operation of the device Power Supply You have two possibilities to provide the snom 100 with power e Power feeding over the network cable PowerLAN via IEEE 802 3af with 48 V e An external power supply 24 and 48 V If you want to use an external power supply then please use the one that is included in the package Other power supplies may cause damage to the phone affect the behavior or induce noise Setting up the Phone Please put the snom 100 only on even horizontal surfaces enabling the rubber pads to ensure a secure grip Do not place the snom 100 on carpets or other materials that contain fibers that can block the air vents and cause overheating 10 e Installation snom 100 User MANUAL V1 15 Cleaning To clean the snom 100 use an anti static cloth Please avoid cleaning liquids since they might damage the surface or internal elect
2. Registrar abe Type in the requested information and confirm with the enter key The phone tries to register your given account name at the given registrar The idle screen is shown and the first SIP line displays your registration EE snom technology AG e 19 snom 100 User MANUAL V1 15 snom Menu In the idle screen the function key is assigned to the snom menu Besides others the following menu items are available if the Logon Wizard is configured to be active 4dd User Select Outgoing Line Logott User Logotf Al Add User With selecting this item and pressing enter you can register an additional account to the phone Up to seven accounts can be assigned like this Logoff User Here you are able to logoff a registered account A list with the currently assigned registrations is shown Select the registration you want to logoff and press the enter key The selected registration is logged off and if it was the one the logon wizard is diplayed again Otherwise the idle screen is displayed Logoff All After selecting this menu item and pressing enter you get asked if you really want to logoff all users 20 e Logon snom 100 User MANUAL V1 15 Do vou really want to log off all users 7 With pressing the enter key you confirm the message and all currently logged in SIP registrations are logged off and the logon wizard is displayed again Select Outgoing Line
3. The current ring tone is played back at the selected volume and you can decide on the desired setting Key mapping 4 8 Reduces the volume in single steps 2 6 Increases the volume in single steps 9 Reduces the volume in steps of 2 3 Increases the volume in steps of 2 Maximum Volume ll Minimum Volume F3 Sets the volume to the original value Enter Sets the volume and returns Cancel Returns without setting the volume Ring Tones Via the menu Settings Tones the following window is called up Handset volume Both Speakers vol snom technology AG e 35 snom 100 User MANUAL V1 15 Select the submenu Ring Tones Here the ring tone can be set Classic Bell Wihoope The current ring tone is played back and you can decide on the desired setting Key mapping Moves the cursor to next ring tone Moves the cursor to the previous ring tone Enter Activates the selection and returns Cancel Returns without changing the ring tone About Via the menu Settings About the following window is activated Type snomi00 version 1 141 H323 SIP Date sep 26 2002 MAC Adr 000413000803 IP Adr 192168 198 252 36 e Basic Functions snom 100 User MANUAL V1 15 It indicates type of phone software version date of software build MAC address and current assigned IP address snom technology AG e 37 snom 100 User MANUAL V1 15 38 e Basic Functinons s
4. 11 Connecting the Phone ee eg en 11 ROY 12 Initialization 14 Booting gu tai i gai Ee de dE eege chanelle dee dee Eege E 14 Selecting the Language TE ee 14 LOJON EK MON EE 18 Beete WE EE 18 snom Menu 20 Add User ee EE eege 20 Logoff User RE Ob NR Eege 20 Logoff All EE ee ee ee 20 Select Outgoing Line eege edd Eed E deed 21 DND Mode on off SE MK e ee EE 22 Basic FUNCTIONS KR KENE KE KE RER KR KR KR KR KN KN KN KN KA E wn 2 9 el 2 EN 24 Statistics NEE 24 Registrations EE 24 Dialing EE 25 Input Modes RS dee de e dee de 25 Dialing a phone number E 164 EE 26 Dialing a H 323 SIP Address SR NR 28 snom technology AG e 5 snom 100 User MANUAL V1 15 Dialing an IP Address 29 Number Guessing EEE EEE 31 TErmINatNng ECK EE 31 Incoming Call EE 31 Accepting a Call EE NS dee EE EE DEE dees 31 Denying Blocking a e UE 32 Adjusting the Volume during a Call 32 Handset Handsfree Headset NEE rr rr rer rn rer rr Kn 33 MENE 33 Help 34 Adjusting the Volume in Idle Mode ee EEN KEEN EEN 34 RING TONE S TE 35 Ae e E EE 36 Advanced FUNCTIONS ween e KN KN AEN KN KR KR
5. The selection of this menu item displays a list of currently registerd SIP lines tt intern snom de With choosing a different line your the originating phone number is changed to this line So different people can start calls from the same phone with their own originating phone number and the called phone only displays this current outgoing line information of caller The current outgoing line is marked at the idle screen with a black colored phone icon right in front of the registered SIP line snom technology AG e 21 snom 100 User MANUAL V1 15 To s Gtt linternmsnomm _ r L DND Mode on off Independent from Logon Wizard settings the DND functionality is available in the snom menu DND is short for Do Not Disturb and means if this mode is activated the incoming calls are not accepted by the phone anymore If there is a mailbox set up for you the call is redirected to it Before this mode is activated you get asked if you really want to activate this mode In idle mode DND active is displayed on the lower left corner of the screen if the mode is activated DAD active If the desktop style is set to statistics the DND mode is shown with a DND in the upper left corner Dialed T Received 1 fyi Missed 0 Oct 16 22 Logon Basic Functions snom technology AG e 23 snom 100 User MANUAL V1 15 Idle State Depending on which De
6. hand the world of the internet opens a whole range of new possibilities A lot of users are using web browsers and own one or more email accounts They will find it easy to manage the phone via its web interface or to make a call to sip john domain de for example We are confident that developments in the computer industry will be followed those in the telecom world VoIP is not only about transporting speech over data networks It is about interoperability and breaking up a vertical market as well as streamlining business processes by seamlessly integrating the telephone into computer networks and applications With its technical flexibility our commitment to all open and relevant standards and our cooperation with other vendors in the VoIP industry the snom 100 represents a safe investment for the future Now we wish you a pleasant experience in the VoIP world snom technology AG snom technology AG e 3 snom 100 User MANUAL V1 15 Note to the reader This manual is a user manual describing the snom100 in user mode The administrator mode and further information can be found in the administrator manual The current version of this manual can be obtained from http www snom de download man_snom100e pdf Table of Contents Olga lg DEE Installation MEN Delivery Content NG 10 sa 10 Power Supply EE 10 Setting up the 10 Cleaning ERR
7. 97 168 LUZ IP4 KJE ee te Key mapping Moves the cursor left Moves the cursor right Deletes the character left of the cursor Changes input mode to E 164 number Jumps to the next sub field Enter Dials the IP address if entered correctly Cancel Aborts the dialing of the IP address snom technology AG e 29 snom 100 User MANUAL V1 15 TIP Dialing an IP Address When calling an IP address the called phone or computer cannot determine which user you want to reach In SIP mode it is assumed that anonymous is being called and with H 323 no assumptions are made This works with a lot of phones and applications Therefore you Should only use this method in exceptions 30 e Basic Functions snom 100 User MANUAL V1 15 Number Guessing For your convenience this functionality is offering you the first number from calllog phonebook speeddiallist denylist in that order which is matching the begin of a number you already typed in If the displayed number is not what you expected type the backspace functionkey and the number guessing is temporarily switched off for this session of editing a phone number Terminating a Call You can end a call by setting the handset on its cradle pressing the hook switch or Cancel The snom 100 will terminate the call and return to the idle state Incoming Call When your snom 100 is called it rings and displays the following screen T
8. KN KN KN KN KN KR KN KN Ku nu 39 Rola and ES un TEE 40 Transfer EEE EE a M 41 Direct Transfer EE SO EE 41 Consultation Transfer EE Zeg E 42 Cal Dyer EE 42 Diverting ET KO HE 42 Divert when Busy ERE EE 42 Divert when not answered EE deed 43 PRAT ACCESS TE 43 Bulge 45 Short Messages SMS EE 45 Message Waiting Indication 45 Additional PBX E e 47 Pickup Eet 47 Conference RE Ee EE dee dee 48 Call RENSET G PHONE BOOK EEE EE NE 5 2 Adding an entry n i S jj nn 53 Editing an entry aa N 54 Call LISS aa 54 SEENEN ee Ee 56 Dialing 56 Editing speed dial entries OE NS dee dee ee 57 DENY EI Laumas i A RE EE ERA 58 Browsing Ae sar aid E S dep dis E ada d iet SSR E E sad dns 58 6 e Table of Contents snom 100 User MANUAL V1 15 Adding a number NES 59 Removing a number EE EE eege EN EN EE en 60 LISE EN 60 Modifying the View 61 Sort Criteria NN ejas 61 SENGS ae e Settings via Phone Display Lee 64 Settings via Web Browser ee ANNE ENNER ANN RENE NNN EEN 65 J S D ses ee S 67 Call Divert
9. User Manual snom 100 Version 1 15 VoIP phones snom 100 User Manual Version 1 15 2002 snom technology Aktiengesellschaft All Rights Reserved This document is supplied by snom technology AG for information purposes only to licensed users of the snom phone and is supplied on an AS IS basis that is without any warranties whatsoever express or implied Information in this document is subject to change without notice and does not represent any commitment on the part of snom technology AG The product described in this document is furnished under a license agreement and may be used only in accordance with the terms of that license agreement It is against the law to copy or use this product except as specifically allowed in the license No part of this document may be reproduced republished or retransmitted in any form or by any means whatsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of snom technology AG Foreword Congratulations on the purchase of your snom 100 Voice over IP telephone Telephony is part of our every day life Over a period of more than 100 years a communication form has evolved which we feel cannot be ignored In spite of the new technology base of the snom 100 most of its look and feel will be very familiar and intuitive to you On the other
10. a tta intern snom de 444 Intern snom de T Accepting a Call Picking up the handset or pressing Enter will accept the call The snom 100 is now in a call snom technology AG e 31 snom 100 User MANUAL V1 15 Connected with 444ointern snom de Denying Blocking a Call When the snom 100 signals an incoming call you have the possibility to deny the call with If you decide to press EN the caller will be placed on the deny list and will be always automatically denied Adjusting the Volume during a Call While conducting a call you can use to invoke the volume control Key mapping 54 8 Reduces the volume in single steps 2 0 Increases the volume in single steps 9 Reduces the volume in steps of 2 3 Increases the volume in steps of 2 Maximum Volume 1 Minimum Volume F3 Sets the volume to the original value Enter Sets the volume and returns Cancel Returns without setting the volume 32 Basic Functions snom 100 User MANUAL V1 15 Handset Handsfree Headset The snom100 is supporting to make calls while using the handset or the handsfree capability During a call it is possible to easily switch between the both modes with pressing the function keys oy resp Ka In case of a connected headset the snom100 is treating the headset like the handset mode mentioned above For using snom100 in an callcenter environment the connected headset will b
11. ask your network administrator or have a look at your phone press MENU and choose About or press MENU and Settings Network Base Identity IP Addr e You will find a selection menu at the top Phone Settings e Click on the menu item settings e Now you should be in a drop down menu with submenus e Just click on the desired submenu e g Base and the current settings of this submenu are displayed 66 e Settings snom 100 User MANUAL V1 15 You can now modify and store the values by using the mouse and keyboard Just click on the SAVE button which you will find in the upper lower section to store the changes made If you want to discard the changes then do NOT press SAVE Options Call Divert You can have all incoming calls diverted to a different number From the idle state press the MENU key and choose Settings Redirection Redirect Event and you have the following selection e Off This deactivates all call diverts e Always All calls are diverted to the number specified in Phone Number e When Busy When a call is in progress another call would be rejected and get a busy indication The phone can be set in such a way that the third caller is diverted to another number or a voice mailbox e Redirect Timeout Calls are diverted after the timeout specified Phone Number Here the number to which the calls should be diverted to is specified Press the menu key in the idle state and select t
12. d entry Cancel Returns to the idle state Editing speed dial entries From the speed dial list mode see Dialing above pressing the edit key brings up the phone number of the selected entry edt phone number It can then be edited and set using Enter Cancel aborts the changes to the selected entry snom technology AG e 57 snom 100 User MANUAL V1 15 Key mapping Moves the cursor left Moves the cursor right Deletes the character left of the cursor TIL Clears the edit buffer Enter Accepts the entry Cancel Aborts the changes Deny List The snom 100 gives you the option of putting numbers on a deny list to avoid being disturbed Browsing Via the submenu Deny List you can reach the deny window Here the deny numbers are displayed in sequence with three numbers displayed simultaneously 58 e Call Register Moves the cursor down by one Moves the cursor up by one Deletes the selected entry Enters the edit mode of the selected entry Enter Enters the edit mode of the selected entry Cancel Returns to the idle state Adding a number While you are being called you can press the deny list key HS which will not only abort the call but also add the number to the deny list In addition any number can be added to the deny list by selecting lt new item gt in the deny list directly ege E After the number has been entered it is added to the deny li
13. e 63 snom 100 User MANUAL V1 15 The settings can be specified in different ways e Via the phone e With a browser on a PC Settings via Phone Display Press the menu key in the idle state of the phone With the function keys and you can navigate in the menu Scroll to the submenu Settings and press Enter You are now in the Settings menu and it has the following Submenus e Redirection e Base Settings Redirection Base Please use the keys and to scroll within the Settings menu By pressing the Enter key you can enter the selected submenu Now the list of settings of the selected submenu is displayed Please use the and to scroll within the list By pressing Enter the value of the setting can be viewed or modified Some entries cannot be set to any value Instead they offer a list of allowed values from which a value has to be selected Again please use the and to scroll within the list to set the desired value The value is set by pressing Enter If you decide not to change the value then press Cancel 64 Settings Other settings require the editing of numbers or strings This can be done with the key pad of the phone Digits are entered directly via the keys and letters can be called up by pressing a key repeatedly You can toggle between lower case letters a and upper case letters A with the key Key mapping Moves the cursor left Moves the cursor right Dele
14. e the default case of dealing with the phone Therefore the Enter key plays a main role With a first press of the Enter key an incoming call is answered and because the handset is still onhook the phone is in handsfree mode A second press to the Enter key changes from handsfree mode to handset resp headset mode Key mapping Switch to handsfree mode Switch to handset mode Enter Toggle between handsfree and handset mode Cancel Returns to the idle state Main Menu By pressing the menu key E in the idle state the main menu is invoked The following submenus are available Phonebook LDAP Access Call List Deny List Tones Settings and About Key mapping Moves the cursor down Moves the cursor up snom technology AG e 33 snom 100 User MANUAL V1 15 Enter Enters the submenu Cancel Returns to the idle state Help Function The snom 100 offers a context specific help Switch between upper and lower case with kev Press the help key and the help text relevant to the state of the phone is displayed Adjusting the Volume in Idle Mode Via the menu Settings Tones the following window is activated Speaker volume Handset Yolume Both Speakers Vol Here the volume of the casing speaker of the handset speaker or of both can be adjusted Select one of the three choices and you will see a display similar to the one below 34 e Basic Functions Handset volume Been CC CI
15. eny List Tones T Settings 14 e Installation snom 100 User MANUAL V1 15 Select Base and press Enter Settings Redirection Base Then go to Language Base Display Contrast Date and set it to i e English Language Espana Deutsch Press Enter to activate your selection snom technology AG e 15 snom 100 User MANUAL V1 15 16 e Installation Logon Press 4 snom technology AG e 17 snom 100 User MANUAL V1 15 Mobility In business office environments desktops are often shared by different employees at same different points of time like different shifts etc The phones which are located at the desktops should take this fact into account To ease the effort of assigning in each case the appropriate phone number to the phone the snom100 offers the so called mobility features which are described in the next subchapters Logon Wizard If no number is assigned to the phone it is in SIP mode and the logon feature is enable it displays a logon screen Press a key to logon After pressing a button you will be prompted to type in your account name 18 e Logon snom 100 User MANUAL V1 15 E E T Gamm abe After typing in your account name followed by the enter key the phone changes to the next screen If the SIP registrar is not set yet the phone prompts for the registrar you want to register to
16. et of functionkeys is accessable Connected with Z With pressing functionkey Ea all three involved phones are connected in a conference With a press to functionkey the conference will be disconnected again 48 e Advanced Functions This functionality is tested and working with i e TEDAS Phoneware Server snom technology AG e 49 snom 100 User MANUAL V1 15 50 e Advanced Function snom 100 User MANUAL V1 15 Call Register snom technology AG e 51 snom 100 User MANUAL V1 15 Phone Book The snom 100 contains an internal phone book which can be reached from the phone s idle state by pressing the phone book key eg The book entries are displayed in a list whereby three entries shown simultaneously Key mapping Moves the cursor down by one Moves the cursor up by one vk Enters the edit mode for the selected entry Dials the number corresponding to the selected entry You can also press Enter or pick up the handset to dial the number Enter Dials the number of the selected entry Cancel Returns to the idle state 52 Call Register snom 100 User MANUAL V1 15 Adding an entry In order to add a new entry go to the end of the list on to the line lt new item gt Murphy Bot Wilson Kate Then enter the phone number last name first name abbreviation and comment and confirm each item by pressing Enter The title of the wi
17. ey confirms actions selections and inputs Depending on the operating mode the keys can have context specific meanings and are described in this user manual Keys F1 to F4 are context sensitive function keys Their current mapping is depicted in the lowest line on the display through symbols The keys of the numeric block in different operating modes Key Digits Lower case Upper case 0 0 SPC 0 SPC 0 1 1 1 11 O 5 gar gt amp lt gt 2 2 abc2 ABC2 3 5 def3 DEF3 4 4 ghi4 GHIA 5 5 jk15 JKL5 6 6 mno6 MNO6 l l pars7 PQRS7 8 8 tuv8 TUV8 9 9 wxyz9 WXYZ9 H H Toggles upper and lower case snom technology AG e 13 snom 100 User MANUAL V1 15 Initialization Booting If your network administrator or internet service provider installed your phone you will see how the phone connects to the network and maybe conducts a software update if one is available After it has booted it enters the idle state When this state has been reached a clock is displayed on the right hand side of the display In case the phone does not reach this operation mode you should consult your network administrator or internet service provider or refer to the Administrator Manual Selecting the Language The language is set to English by default In order to change it press the menu key E go to the submenu Settings with or Sa and press Enter to select this menu entry gt D
18. he submenu Settings Redirection Redirect Number Divert Timeout Here the timeout in seconds after which the call should be diverted is specified Press the menu key in the idle state and select the submenu Settings Redirection Redirect Time e 0 calls are not diverted e 1 n calls are diverted after 1 n seconds snom technology AG e 67 snom 100 User MANUAL V1 15 Base Language Your phone is able to display all texts in different languages Just press the menu key in the idle state and select the submenu Settings Base Language or the equivalent if you currently have another language set Display Contrast Here the contrast of the display can be changed Just press the menu key in the idle state and select the submenu Settings Base DisplayContrast This function is not available for snom100 A Date In case your phone is not able to get the date from the Time Server or a SIP proxy you can set the date here Just press the menu key in the idle state and select the submenu Settings Base Date The date format used in english language mode is MM DD YYYY and DD MM YYYY in all others Time In case your phone is not able to get the time from a Time Server or a SIP proxy you can set the time here manually Just press the menu key in the idle state and select the submenu Settings Base Time Number Guessing The number guessing functionality can be activated or deact
19. ivated here Press the menu key in the idle state and select the submenu Settings Base Number Guessing 68 e Settings snom 100 User MANUAL V1 15 Apendix Standard Conformance Name and address of manufacturer snom technology AG PascalstraBe 10 10587 Berlin The snom technology AG assures that the product Type VoIP Phone Model snom 100 conforms with the following standards EMC standard 89 336 EWG incl all appendices Low voltage standard 73 23 EWG Safety Standards EN 60950 1992 incl all appendices Electromagnetic Standards EN 55022 9 98 Class B EN 55024 9 98 EN 61000 3 2 1995 A1 1998 A2 1998 A14 2000 EN 61000 3 3 1 95 Place Date Dr Christian Stredicke Berlin 15 05 2001 Vorstand MD snom technology AG e 69 snom 100 USER Index A Accepting a Call 31 Add User 20 Base 68 Date 68 Display Contrast 68 Number Guessing 68 Time 68 Booting 14 C Call 31 Accepting 31 Blocking 32 Call Lists 54 Denying 32 Diversion 42 Incoming 31 Termination 31 Transfer 41 Call Divert 67 Call Lists 54 Cleaning 11 Connecting the phone 11 D Delivery Content 10 Denying 32 Deny List 58 Adding 59 Removing 60 Desktop Style 24 Dialing 25 70 Apendix MANUAL V1 15 DND Mode 22 E 164 27 End a call 31 flash key 40 Handset 33 Handsfree 33 Headset 33 Help Function 34 I Idle State 24 Initialization 14 input mode 26 K Key Pad 12 CANCEL key 13 E
20. ling with the handset resting in the cradle and then pick it up Or pick up the handset and then dial the number In the latter case you will have to press Enter to indicate that the number is complete and dialing can commence The snom 100 shows the current communication status at the display Input Modes Dependent on the context various types of inputs are possible The active input mode is indicated on the lower right corner of the display 123 Only digits can be entered 123 Only digits can be entered Change the sign with or key ABC Upper Case Mode By pressing lower case mode can be toggled abc Lower Case Mode Use to activate upper case mode IP4 IP address mode only digits can be entered snom technology AG e 25 snom 100 User MANUAL V1 15 Function Key mapping for input Moves the cursor left Moves the cursor right Deletes the character left of the cursor Changes input mode to E 164 number IP Changes input mode to IP address URL Changes input mode to H 323 SIP address As mentioned in the table above with BEEN or ine input mode can be changed After using a specific input mode for dialing a number the phone saves this mode for future use as default If you want to use a different mode begin dialing and in case the mode is wrong choose your preferred mode and continue dialing Dialing a phone number E 164 A telephone number is dialed with the numeric key pad exac
21. ls to the next found name Scrolls to the previous found name Remove the last typed in character from the search pattern Call mailbox to listen into recorded messages book off handset Enter Cancel Back to idle screen 44 e Advanced Functions snom 100 User MANUAL V1 15 For advanced usage and setup see the LDAP chapter in the administrators manual DIMF Tones During a call e g with a voice mail system pressing the digits or will generate and send DTMF tones to the other party Short Messages SMS Incoming short messages are automatically displayed if the phone is in idle state From sipiinternsnomdeS060 Ta sipiddalintern snomdeS06 Key mapping Scrolls the message forward Scrolls the message backward Enter Show the next message or idle screen Short messages can be received from i e Microsoft Messenger Message Waiting Indication MWI In case somebody tried to reach you and you did not answer the call but the mailbox did and recorded a message for you the idle screen displays that a recorded message is waiting for you snom technology AG e 45 snom 100 User MANUAL V1 15 EA444 2intermsno Rast i internsnorran Get snomagde G444 snomaqgde Missed calls 2 SEI At the Registrations desktop style the small letter icons mit the SIP registration line is starting with symbolizes for which registered phone number the call was recorded Al
22. ndow indicates which input is expected to be made Pressing Cancel aborts the new entry Key mapping Moves the cursor left Moves the cursor right Deletes the character left of the cursor HE Clears the buffer Enter Accepts the entry Cancel Cancels the entry snom technology AG e 53 snom 100 User MANUAL V1 15 Editing an entry After pressing the edit key on the entry to be modified the phone number last name first name abbreviation and comment will be brought up in sequence Confirm each item by pressing Enter The title of the window indicates which input is expected to be made Enter accepts the data and pressing Cancel aborts the entry Key mapping Moves the cursor left Moves the cursor right Deletes the character left of the cursor 55 Clears the buffer Enter Accepts the entry Cancel Aborts the entry process Call Lists The snom 100 maintains lists of received and dialed calls that can be accessed by pressing the call list key from the idle state 11 49 030 29 700660 1157 0307970060800 lt 17 15 Wilson Kate ATI 54 e Call Register snom 100 User MANUAL V1 15 Each line represents one call and three calls can be displayed simultaneously The first characters indicate the direction of the call C gt represents an incoming gt represents an incoming but missed and lt represents an outgoing call The time and the called or calli
23. ng number follows the direction Where the phone book contains this number the name associated with it is displayed instead Key mapping Moves the cursor down by one Moves the cursor up by one Deletes the selected entry Niue Dials the number of the selected entry You can also press Enter or pick up the handset to dial the number Enter Dials the number of the selected entry Cancel Returns to the idle state snom technology AG e 55 snom 100 User MANUAL V1 15 Speed Dial The snom 100 supports speed dial of up to 12 numbers These are mapped onto the digits 0 9 and Dialing Speed dialing is initiated with the speed dial key in the idle state followed by a digit 0 9 or In this way 12 speed dial numbers can be called up without having to see the display The mapping can be checked by pressing the speed dial key in the idle state Press key or amp to dial speeddial number Preselected for ENTER is 1 st 1216011 7 One entry is displayed at a time The list view of numbers can be brought up by pressing 1 Astes bs R h Z 192 160097 56 e Call Register snom 100 User MANUAL V1 15 Key mapping Moves the cursor down by one Moves the cursor up by one Displays the speed dial numbers in a list Dials the number of the selected entry You can also press Enter or pick up the handset to dial the number Enter Dials the number of the selecte
24. nom 100 User MANUAL V1 15 Advanced Functions snom technology AG e 39 snom 100 User MANUAL V1 15 Hold and Resume During a call is in progress pressing the flash key R or language dependent puts the call on hold i e the speech is set to mute Neither party can hear each other Holding _ 444 Internsnormde Another press to the flash key resumes the call While a call is on hold you can establish a second call with only dialing the wanted number If the second call is established you can easily switch between the two calls by pressing the flash key Key mapping The call being held and indicated on the display is terminated CANCEL Resumes the call being held and i indicated on the display Transfers the call that is being held Can be used to initiate another call digits ENTER 40 e Advanced Functions snom 100 User MANUAL V1 15 Transfer Direct Transfer During a call is in pressing the hold key rogress put the connected party to hold by or os mentioned above After pressing the transfer key number you are able to dial a Enter Phone Nurpber 4527165424 123 As soon as you press ENTER the snom 100 will transfer the other party to that number Key mapping Moves the cursor left EAR Moves the cursor right Deletes the character left of the cursor Enter The snom 100 transfers the call Cancel Aborts
25. nter Ok key 13 HELP key 13 MENU key 13 L Language Language 68 Selecting 14 List Views 60 Modifying 61 Sort Criteria 61 Logoff All 20 Logoff User 20 Logon 18 Logon Wizard 18 snom 100 User MANUAL V1 15 Main Menu 33 Mobility 17 MWI 45 Number guessing 31 O Outgoing Line 21 P Phone Book 52 Adding an entry 53 Power supply 10 R Registrations 24 Ring Tones 35 S Safety Notes 10 Settings 64 Via Web Browser 65 Setting up the Phone 10 SMS 45 Software version 37 Statistics 24 T Timeout 67 Transfer 41 Consultation Transfer 42 Direct Transfer 41 Type of phone 37 V Volume 32 Adjusting 32 snom technology AG 71 snom technology Aktiengesellschaft Pascalstr 10E 10587 Berlin Germany Phone 49 30 39833 0 mailto info snom de http www snom de sip info snomag de 2002 snom technology AG All rights reserved snom USA Representation ABP International Inc Crestside Dr Coppell Texas 75019 USA Phone 1 972 831 0280 Sip usa snomag de mailto usa snom de VoIP phones
26. ronics of the phone Connecting the Phone First connect one end of the handset cable to handset and then to the jack on the left side of the phone see illustration Now plug in the Ethernet network cable into the RJ45 connector on the rear side of the phone as shown below and the other end into the network side to establish a data link In case you are using an external power supply please insert the plug of the power supply into the connector next to the data line and hook up the casing into the mains If you want to use a headset it can be connected to the audio jacks on the backside of the snom 100 The outermost connector is for the microphone snom technology AG e 11 snom 100 User MANUAL V1 15 Key Pad The numeric key pad with the keys 0 to 9 and are used to enter digits and letters Depending on the operating mode different actions can be performed see the table below e Entry of digits only e g when dialing a phone number e typing in letters and digits by pressing the keys repeatedly similar to a cellular phone e or navigate in selection lists The keys have arrows printed on them indicating the direction similar to a numeric block on a computer keyboard 12 e Installation snom 100 User MANUAL V1 15 The MENU key is used to invoke the main menu The HELP key brings up context specific help texts To cancel actions or input the CANCEL key D can be used The Enter Ok k
27. s diverted to the number set in Settings Redirection Redirect Number Setting this value to 0 deactivates this feature Note To activate immediate call divert see above LDAP Access Lets say you are looking for someone by the firstname Robert but you do not know his exact name When you pressed the mainmenu key in idle state go to item LDAP Access with the function keys or Press the Enter key and the LDAP request is sent automatically to the LDAP server After a short while the phone is showing the list of names which is found at the used LDAP server Search result Anne Judd Bonnie Correia Charles Hintz With pressing the number keys the different characters assigned to the number keys can be used to search in the list of names found at the LDAP server To find the names beginning with R for Robert press number key 7 three times without making longer pauses of more then a second each key press snom technology AG e 43 snom 100 User MANUAL V1 15 Search result Robert Hughes Romeo barra Terry Smith If you wait longer then a second after a key press the cursor changes its appearence and is ready for specifying the next character which the searched name should consist of Search result obert Hughes Romeo barra Terry Smith If the current selected name is the name you are looking for press function key or Enter key to call it directly Key mapping Scrol
28. sktop Style is selected see Chapter Settings Base Desktop Style the initial appearence of the phone differs Statistics In the idle state the selection Statistics especially suited for H 323 the phone will show e The time and date e the number of dialed received and missed calls e the registration state Continuous lines under the registration symbol indicate a successful registration with the specified gatekeeper GES or registrar IF Dashed lines H3z23 see example signal that the phone is not registered i e it did not get a reply Vertical lines BE denote that the registration was denied gt IF Dialed 4 Received 3 ys Missed 0 Oct 8 EE Registrations In the Registration mode especially suited for SIP the phone shows e The date and time the first five registered users 24 e Basic Functions snom 100 User MANUAL V1 15 e the connection state of each of the first 5 registered users An empty box 2 before the account indicates that the registration process is in progress A phone symbol means that the account is successfully registered A black colored phone symbol means that the account is successfully registered and the line is the active SIP line for outgoing calls A box with a cross H signals an unsuccessful registration attempt Dialing There are two methods to begin a call from the idle state of snom 100 Either you can start dia
29. so the Call Statistics desktop style shows the waiting message with a blinking letter icon dl which is placed right from the or symbols After pressing the function key t the phone displays more information about the number of new and old but stored recorded messages You have 1 new and 1 To connect the mailbox to listen into the recorded messages press function key or hook off the handset 46 e Advanced Functions snom 100 User MANUAL V1 15 Key mapping Scrolls the message forward Scrolls the message backward Call mailbox to listen into recorded messages hook off handset Enter Back to idle screen Cancel Additional PBX Features If the phone is set to use H 323 protocol there are additional PBX features available in case they are enabled from the administrator Pickup If a phone of somebody else is ringing and you want to pickup the call with your own phone you have to press functionkey to scroll to the second set of available functionkeys and press the functionkey TE OH H z Dialed Received 0 ag 5 Missed 0 Oct 14 snom technology AG e 47 snom 100 User MANUAL V1 15 Hoa Dialed T Received 0 Missed 0 This functionality is tested and working with i e TEDAS Phoneware Server and Innovaphone ip400 Conference In case the phone is connected with two calls one is held and one is connected with a press to the functionkey the second s
30. st edt phone number 78265 snom technology AG 59 snom 100 User MANUAL V1 15 Key mapping Moves the cursor left Moves the cursor right Deletes the character left of the cursor HE Clears the edit buffer Enter Accepts the entry Cancel Aborts the changes Removing a number Removing a number from the deny list is possible by using the clear key in the deny list viewing List Viewing The windows of all the lists described in the previous sections can be adjusted to suit your preference When you are in a list you can access the options menu by pressing the menu button es sort type 60 e Call Register snom 100 User MANUAL V1 15 Modifying the view Select the entry View Mode and go to one of the submenus firstname farolynarne uCkname hone number They describe which view modes are available and can be set Select your choice and press Enter and the list will be displayed accordingly Sort Criteria Select the entry Sort Criteria and go to one of the submenus default time arnilynarne firstname firstname familyname They describe which sort criteria are available and can be set Select your choice and press Enter and the list will be sorted accordingly snom technology AG e 61 snom 100 User MANUAL V1 15 62 e Call Register snom 100 User MANUAL V1 15 Settings Deny List snom technology AG
31. tes the character left of the cursor Clears the edit buffer FELE Accepts the entry Cancel Aborts the changes Settings via Web Browser You may prefer to use a web browser to configure the settings which is normaly much easier The snom 100 has a built in web server to configure its settings If the phone is connected to a network that provides DHCP it can be immediately accessed via the browser In case you do not want to use DHCP you must specify the IP address netmask gateway DNS domain and DNS server statically to ensure correct operation See Administrator Manual snom technology AG e 65 snom 100 User MANUAL V1 15 snom 100 VoIP Phone Home Mozilla File Edit View Go Bookmarks Tools Window Help Q 6 E S http 192 168 198 252 a 4 Home E3JBookmarks 1 Phone Settings VoIP phones ti Redirection pm Base Network gt p ved 1 73 Welcome to your phone On these pages you can work with your VoIP phone 5 i Outgoing line Deret 444 intern s Mn T Number 444 444 330 intern snom de sf2 intern snom de 444 sf2 intern snom de 444 444 330 intern snom de For your business C4 amp Document Done 0 61 secs Illustration 1 Web configuration e Start your webbrowser e g Netscape IE e Enter the IP address of the phone as the URL e g 192 168 0 100 If you do not know the IP address please
32. the transfer snom technology AG e 41 snom 100 User MANUAL V1 15 Consultation Transfer During a call is in prog ress put the connected party to hold by pressing the hold key or Em While the call is on hold you can establish a second call with only dialing the wanted number If the second call is established you can consult the second party i e to announce the call With pressing the transfer key PE or hook on the handset you are connecting the two other partys Connected with _ Ac4intern snom de Call Diversion All kinds of call diversions can be set changed and deactivated in the menu Settings Redirection Diverting all Calls By setting the option Settings Redirection Redirect Event to always every incoming call is diverted immediately to the number set in Settings Redirection Redirect Number without the phone ringing To disable this feature just set the Settings Redirection Redirect Event to off Divert when Busy By activating the option Settings Redirection Redirect Event When Busy every incoming call is diverted to the number set in Settings Redirection Redirect Number if another call is already in progress 42 Advanced Functions snom 100 User MANUAL V1 15 Divert when not answered You can set the number of seconds in Settings Redirection Redirect Timeout after which every incoming unanswered call i
33. tly as one would expect Enter Phone Number 457165424 123 26 e Basic Functions snom 100 User MANUAL V1 15 TIP E 164 numbers E 164 is the standard that defines normal phone numbers They may contain digits from 0 9 and H 323 differentiates between these numbers and H 323 addresses which may contain alphanumeric characters Several gatekeeper implementations do not differentiate E 164 numbers and H 323 addresses In case you encounter problems then try to specify the number as an H 323 address snom technology AG e 27 snom 100 User MANUAL V1 15 Key mapping Moves the cursor left Moves the cursor right be Deletes the character left of the cursor Changes input mode to H 323 SIP address Enter Dials the number Cancel Aborts the dialing Dialing a H 323 SIP Address The H 323 SIP address can be entered via the numeric block The symbol you will find by pressing the numeric key 1 several times Enter SIP Address user test com abe Key mapping Moves the cursor left Moves the cursor right Deletes the character left of the cursor Changes input mode to IP address 28 Basic Functions snom 100 User MANUAL V1 15 Enter Dials the H 323 if entered correctly Cancel Aborts the dialing of the H 323 address Dialing an IP Address The IP address can be entered via the numeric block Enter IP Address 1

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