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TruVision Navigator 6.0 User Manual

1. TruVision Navigator 6 0 User Manual 83 Chapter 4 TruVision Navigator Settings If SMTP is not in use the Administrator will have to provide the user a new temporary password at the Change Password dialog These temporary credentials will need to be delivered to the user via phone or the Administrator s personally generated email Figure 61 Change Password Window Change Password Password Confirm Password Reset a user after lockout If a user forgets his or her username or password and challenge question that user can be locked out of the system If a user has been locked out for login failures they can unlock themselves by answering their challenge question via the Login form s Challenge Dialog window Figure 62 User Account Challenge Dialog Window r User Account Challenge EJ Username admin Challenge Question What is your mother s maiden name X Challenge Answer If a user cannot remember his her challenge question a call to the Administrator is necessary to reset the account Follow the instructions in Initial Login section 84 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Notification Settings Figure 63 Notification tab Server Notifications Health Diagnostics Groups and Users Audit History Notifications Send Email Notification On Notification Ports Alam Legacy am
2. lt TruVisionNavigator fs utc com gt To mjchiavacci yahoo com Subject User Account Created THIS IS AN AUTO GENERATED EMAIL DO NOT REPLY TO THIS EMAIL Your user account has been created in TruVision Navigator Below are temporary credentials to log into TruVision Navigator Download URL http ADMIN PC ClientNewlnstall aspx Temporary Username 9 See 998 Temporary Password jNNmz1e3L Upon your initial login with these temporary credentials TruVision Navigator will enable you to choose your own username and password If the above link does not work please contact your system administrator regarding potential firewall issues Thank you for using TruVision Navigator http ADMIN PC ClientNewInstall aspx A 70 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Permission Model TruVision Navigator has two permission models Simple or Advanced The default for a new installation is the Simple model Simple model Administrators only have the ability to create edit and delete users and their corresponding permissions Advanced model Administrators have the ability to create edit and delete both users AND groups Groups allow you to scale user permissions in your system across many users For instance many users can be placed into a single group and that single group can be assigned permissions against the folders devi
3. Admin User changed configuration on device TVN10 10 113 Logon 2015 08 11 07 36 27 Application Admin aes Ae eee ol eee iso Audit History tab of Settings Window provides following server settings e Filters e Date Range e Export Audit History 92 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Help TruVision Navigator offers an easy to use Help function for more detailed system instructions You can also obtain TruVision Navigator version copyright and End user License Agreement information here Organizations have the ability to add their own custom Help or training link here to facilitate the adoption of the product Click on the question mark icon in the application status bar to launch the Help dialog Figure 70 Help Dialog Window Help Q 7truVision n 6 0 Build 6 0 7 1 HAL Version 6 0 7 1 You can view the Help documentation at any time by pressing the F1 key Client Only TruVision Navigator 6 0 User Manual 93 Appendix A Device Details Summary This Appendix contains important device information Content Summary 94 Content 94 TruVision TVR10 DVR 94 TruVision TVR11 TVR12 DVR 98 TruVision TVR41 TVR42 DVR 102 TruVision Generic TVR TVN 106 TruVision TVR60 Hybrid DVR 109 TruVision TVN10 20 21 50 NVR 114 TruVision TVR10 DVR Feature Support Notes Default Ports Video 8000 editable Command and
4. Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable admin 1234 H 264 TCP UDP 64 Live or Playback streams simultaneously including those viewed via web alarm Camera Name Date and Time No Yes We recommend changing this default password at time of installation If connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from the device and all videos closed see Connection Manager TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Stream The Mainstream is referred to as Event Stream is not supported on the device Nomenclature On Screen Display Time Lapse Web Browser Mainstream TruVision Navigator Mainstream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream Playback Switch to Live Frame Reverse Rewind and Playback Speeds are Controls Switch to Playback not supported Play Video jumps back 4 seconds after resume playback Pause from Fast Forward and Frame Advance When fast forwarding video and it catches up to Frame Advance present time or Live video the video in the Fast Forward 2x 4x 8x 16x viewing tile will remain paused until the user clicks Slow motion 1 0x 0 5x 0 25x the Live button in the Controller No oth
5. the more responsive your application will be RAM is related to the number of different applications that can run simultaneously as well as the number of different operations that TruVision Navigator can perform at once The higher the RAM the better performance you can expect Optional TruVision Navigator requires approximately 880 MB to install If you wish to store exported video from the devices on the machine you may want to increase storage Video Card capability is directly related to the video rendering performance within TruVision Navigator The better the video card the better video rendering performance you can expect The network interface card can be a performance bottle neck depending upon the throughput of the card If the card s throughput is less than the amount of data streaming to the machine you will experience performance issues Chapter 1 Overview Server Software Requirements TruVision Navigator supports all of the following Operating Systems and other software components Table 3 Server software requirements Component Version Notes Operating Microsoft Windows XP Pro SP3 Prerequisite to loading System TruVision Navigator Microsoft Windows Vista SP1 32 bit 64 bit Prerequisite to loading TruVision Navigator Microsoft Windows 7 32 bit 64 bit Prerequisite to loading TruVision Navigator Microsoft Windows 8 32 bit 64 bit Prerequisite to loading TruVision Navigator WinP
6. 4x 8x Slow motion 1 0x 0 5x 0 25x 0 125x 0 0625x Frame Reverse and Rewind Speeds are directly dependent on the actual device capabilities Digital Zoom Yes Snapshot Yes Local Record Yes Instant Replay Yes Disk Analysis Alarm Motion Recorded Unknown Video Export Yes TruVision Yes Navigator Player PTZ Control Yes Focus Iris Yes Control Presets Yes Tours Go To Record Camera Search Alarm Event Motion Text Smart Search No Point of Sale Text Yes Motion No TruVision Navigator 6 0 User Manual When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Video Loss is not supported in disk analysis Disk analysis takes approximately 15 45 seconds depending on the amount of recorded data on the device There will be approximately 4 seconds of additional video exported prior to the specified start time mp4 proprietary file format Only 1 tour is supported which is hard coded to Tour 1 on the PTZ camera 107 Appendix A Device Settings Feature Support Notes Audio Yes There are 4 audio inputs per device That input can be mapped to any camera on the device simply by enabling audio on that camera Access the setting by going to the device configuration and enabling the audio option on the Rec
7. Italian Polish Portuguese Russian Slovak Spanish Swedish and Turkish After launching the TruVision Navigator Installation Setup exe the InstallShield Wizard will auto detect the language setting on the PC and if it is supported will translate to that language If the language detected is not supported the InstallShield Wizard will default to English Upon launching the Client TruVision Navigator will always auto detect the language setting on the PC and if it is supported will translate to that language If the language detected is not supported the Client will default to English Installation Standalone Model To install a new standalone instance of TruVision Navigator on your computer do the following Place the TruVision Navigator setup exe program on the desktop of the PC Launch the InstallShield Wizard from the auto run page or double click the TruVision Navigator setup exe to begin the installation The Open File Security Warning window displays Click on the Run button The End User License Agreement window displays Click the Accept checkbox and the Next button to continue The Welcome window displays Select Typical for a standalone installation TruVision Navigator 6 0 User Manual 15 Chapter 2 Installation Figure 2 Welcome to the Installer window F Welcome to the installer o This program will install TruVision Navigator on your computer Click Next to continue Typical This is
8. Thumbnails for snapshots and video segments will be added to the Collector and readied for export Snapshots display a start time as it is a single point in time Video segments display a time range that corresponds to the time range you marked on the timeline Double click a snapshot or video segment thumbnail to replay it in the Viewer and refine your time date ranges TruVision Navigator 6 0 User Manual 43 Chapter 3 Operation Display Analytic Rules Show amp Hide Video Analytic Rules in Video through the Context Menu Right Click on a live video window to reveal the context menu Figure 31 Show amp Hide Video Analytic Rules PCamera 33 8 13 2015 Foto AM X PCamera 02 8 13 2015 7 54 15 AM 08 13 2015 Th Search Instant Replay Start Local Recording Snapshot Display Analytics Rules Motion Assign to Event Monitor VCA Close PCamera 02 2 TVN10 10 113 57 97 Give Se TVN21 10 113 57 10 Select Motion or VCA to show or hide Right Click on a recorder name to reveal the context menu Select Manage IP Cameras to display the cameras configuration window Select VCA this will launch the VCA Configuration Window Select the VCA rules that you want and click OK to enable Note VCA configuration only works with cameras that have this feature To view the alarms generated click on the Actions tab and select Send to Alarm Host Figure 32 VCA Configuration window Log Search Configuration Browser
9. his serves as a quick visual cue for the Administrator to find express permissions granted to a user on devices buried in the Permission Tree If you continue to expand all of the grey breadcrumb nodes you will eventually arrive at the camera or device with one or more express permissions denoted by the blue breadcrumb Remember permissions within TruVision Navigator can be as simple or as complex as you like Very simply an Administrator can grant permission to users across all devices in the system by applying those permissions at the TruVision Navigator Server node parent and let them cascade across all child nodes in the system On the other hand an Administrator can grant permission from the child nodes up for granularity and control within the system Groups will also come into play to ease the task of permissions in the system Partially Automated Client Software Delivery Remember that the process for delivering the client software is slightly different whether you choose to use SMTP or not If you do NOT have access to SMTP you can still deliver the client software remotely However there are a few additional steps you must engage in around delivering the Client Download URL and login credentials to the user First validate that there is no SMTP configuration in TruVision Navigator by right clicking on the TruVision Navigator Server node and select Properties Ensure that the SMTP Server IP Address is empty Second when
10. i e a virtual server for Services a dedicated database machine for Database and multiple PCs distributed on the network hosting Clients for large scale distributed environments Installation Options There are 2 installation options for TruVision Navigator Standalone Model or Direct Database Connection this installation option allows the Client the Database and the Services to be located on the same machine The one limitation is that no other Clients on the network can connect to the database on this machine This installation option is ideal for small standalone systems Multi Client Model or Traditional Client Server This installation option allows the Client the Database and the Services to be located on the same or separate machines This installation option is ideal for larger systems with many geographically dispersed users PCs and recording devices TruVision Navigator 6 0 User Manual 14 Chapter 2 Installation Whatever installation option you choose the core features and functions of TruVision Navigator remain the same You will need Administrator s rights on the machine to install the application but the software will be available to all users who successfully log on to a Windows account on that machine Languages The following languages are supported in TruVision Navigator Arabic Chinese Simplified and Traditional Czech Danish Dutch English Finnish French German Hungarian Lithuanian
11. monitor live situations and configure and maintain a video surveillance system that consists of UTC digital video recorders devices analog video cameras network video recorders and IP cameras TruVision Navigator provides a more intuitive way to find and provide relevant video content Version 6 features a redesigned interface and functionality enhancements for a more intuitive user experience Figure 1 shows the TruVision Navigator main screen TruVision Navigator 6 0 User Manual Chapter 1 Overview Figure 1 TruVision Navigator Main Window 10 07 2015 led 00 42 07 10 07 2015 Wed 06 10 i ff ath m eoor ss 02 g IPCamera 03 nai ao Oo AI NI OI a fF win 11 12 13 14 Navigator Panel Search Dialog EE dd Devices and Add Folders Icons Settings Show Selected Tasks Help and Logout Icons Viewer Panel multiple tabbed viewing panels up to 10 can be added by clicking on the icon Event Monitor Panel Custom View Toggle maximized and normal view Select All and Close All icons Notifier Panel Details icon Launches the Event Center Collector Panel and Export Select all and Close All icons CEECEE Controller Panel and Playback controls Live and Sub stream toggle controls 00 Zoom In Out Center TimeLine and Go To Date icons Save Video Snapshot PTZ Controls and Push to Talk icons TruVision Navigator consists of 5 panels several major dialogs and numerous program ic
12. 0 User Manual 11 Chapter 1 Overview 2 Prompt downloading of ActiveX Controls Beet __ Enable Display video and animation on a webpage that does not use Disable 9 Initialize and script ActiveX controls not marked as safe for s Disable recommended Enable not secure Drarant Takes effect after you restart your computer Reset custom settings peseto 12 TruVision Navigator 6 0 User Manual Chapter 1 Overview 3 Run ActiveX controls and plug ins should be enabled Security Settings nternet Zon Settings F Prompt 9 Only allow approved domains to use ActiveX without prompt Disable Enable Run ActiveX controls and plug ins Administrator approved Disable Enable Prompt Run antimalware software on ActiveX controls Disable Enable Script ActiveX controls marked safe for scripting Disable Takes effect after you restart your computer Reset custom settings Reet ned gh Ge TruVision Navigator 6 0 User Manual 13 Chapter 2 Installation Architecture TruVision Navigator is made up of 3 components e Client e Services e Database The TruVision Navigator architecture is flexible enough to allow all 3 of these components to co exist on the same PC i e a single Windows 7 machine in small scale environments As well TruVision Navigator allows each of these 3 components to operate on separate machines
13. Health IP Address Diagnostics MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Firmware Upload Yes Bulk Firmware Yes Upload Device Yes Configuration TruVision Navigator 6 0 User Manual To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision
14. adding a user the Administrator will have to generate a username and password for the user himself 80 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Figure 57 Add User Window User will be prompted to set new User Name and Password after login Usemame bamin Password Confirm Password sete ste First Name Bruce Email Address bamin systemflux com Third the Administrator has to deliver the user s login credentials and Client Download URL to the user via phone or through private email An example of this information is listed below You can cut and paste the Client Download URL from the TruVision Navigator Server Properties dialog General Tab Remember to assign the user s permissions or he she will not be able to login Finally if you do not want to use the remote software distribution feature you can physically load the client software on PCs by doing the following Download the Clientinstall exe from the Client Installation web page and place it on a thumb drive or other media Physically deliver the exe file to the specific PC Run the ClientInstall exe and follow the installation prompts the ClientInstall exe file is preconfigured to point to the server that it was obtained from Login with the credentials for that user Inactivate a user For whatever reason an Administrator may want to inactivate a user from the system TruVision Navigator does not delete users
15. agency thereof is granted a license the following additional terms apply Restricted Computer Software as defined in the Commercial Computer Software Restricted Rights clause at Federal Acquisition Regulations 52 227 19 and the restrictions as provided in subparagraphs c 1 and c 2 thereof and as applicable the Government s rights to use modify reproduce release perform display or disclose the Software also are restricted as provided by paragraphs b 2 and b 3 of the Rights in Noncommercial Technical Data and Computer Software Small Business Innovative Research SBIR Program clause at DFARS 252 227 7018 9 Acknowledgment You acknowledge that You have read and understand this agreement and agree to be bound by its terms You further agree that this agreement is the complete and exclusive statement of the agreement between You and UTC and supersedes any proposal or prior agreement oral or written and any other communication relating to the subject matter of this agreement Intended use Use this product only for the purpose it was designed for refer to the data sheet and user documentation For the latest product information contact your local supplier or visit us online at www interlogix com customer support Content Chapter 1 Overview Client Software Requirements Client Hardware Guidelines Server Software Requirements Server Hardware Guidelines Plug in Requirements Internet Explorer Chapter 2 Installatio
16. analysis Motion Disk analysis takes approximately 15 45 seconds Recorded depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the specified start time TruVision Yes mp4 proprietary file format Navigator Player PTZ Control Yes Focus Iris Yes Control Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera TruVision Navigator 6 0 User Manual 103 Appendix A Device Settings Notes Feature Support Camera Search Alarm Event Motion Text Smart Search Yes Point of Sale Text Yes Motion Yes Audio Yes Bi directional Yes Audio 104 Browser only Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera There are 4 audio inputs per device That input can be mapped to any camera on the device simply by enabling audio on that camera Access the setting by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Notifications Alarm Video Loss Motion Disk Full Disk Failure
17. device or aggregate health diagnostic reporting across all of the devices in the system To run a manual health diagnostic snapshot on a single device right click on the device in the Navigator and select Run Health Diagnostics TruVision Navigator 6 0 User Manual 87 Chapter 4 TruVision Navigator Settings The Diagnostics dialog will appear and show the full set of health diagnostic data for that particular device See the device specific chapters for more details on the different health diagnostics that are available per device Figure 65 Recorder Diagnostics Window Recorder Diagnosti x Device TVN10 10 113 57 97 Timestamp 8 11 2015 9 08 AM Network IPV4 Address 10 113 57 97 MAC Address V4 8c e7 48 67 56 35 System Model Name TVN10 Serial Number TVN101651620140519AARR090057389WCVU Fimware Version V2 0 10 build 6 10 2015 Recorder Date Time 8 11 2015 9 05 53 AM System Health Overall System Health Normal Recorder Status Connected Current Client Connections 1 Disk Info Disk Capacity 931 51 GB Logical Disk Sizes 931 51 GB Physical Disk Count 1 Disk Status OK Recording Recording Status Recording Rec Capacity Left 0 0GB To run automated health diagnostic polling on an interval across all of the devices in the system the Diagnostic Polling service must first be configured To configure the Diagnostic Polling service right click on the TruVision Navigator Server node and select Properties The Settings dialog w
18. one host to another without duplication or losing data Reverse TCP the application connects to the device and the device streams video back to the application over the existing connection This option negates firewall issues on a WAN and is primarily the best option Reverse TCP I Frame this connection type is similar to the Reverse TCP except the device only sends I Frames This option is useful in limited bandwidth environments UDP the application connects to the device and asks the device to stream video back to the application on a UDP address and port For this option the firewall needs to be configured to allow the device to stream to the application on that specific port TruVision Navigator 6 0 User Manual Chapter 3 Operation e Wavelet Wavejet This type is based upon Wavelet Wavejet compression methodologies This streaming type cannot be changed and is the default streaming type for the DVMRe and StoreSafe DVR lines Enter the Recorders IP Address or the DynDNS or EZDDNS URL Note You can add a recorder using a Domain Name System DNS name as well as a static IP Address Simply place the DNS name in the IP Address field on the form Enter the device s listen Port This field is pre populated with a default value based upon the type of device you selected If you changed this port on the device add that specific port in this field Note The port number must be added to the device address when using DynD
19. playback for all tiles happen at the same time to keep the time gaps between the clips at a minimum e Time Date Stamp on playback each video will have a time date stamp on it for evidentiary purposes Double click on any video tile to go full screen or use the maximize button in the Tool Bar Double click to go back again to the normal state When in Full Screen right click to hide show the Playback Controls to expose only the video tiles and nothing else Camera Level Disk Analysis Camera level disk analysis in the Timeline This feature is only supported for TruVision based devices TVR10 11 12 12HD 41 42 44HD 60 and TVN10 20 21 50 70 1021 10 11357 10 ive FY lt mia on mje gt aIL AOoO Camera analysis on the time line is tied to the Disk Analysis Permissions Trigger Output This feature is only supported for TruVision based devices 10 07 2015 Wed 08 22 23 Search Instant Replay Duration Start Local Recording Snapshot Display Analytics Rules Stream Trigger Outputs Assign to Event Monitor Close era 08 TVN10 10 113 57 74 TruVision Navigator 6 0 User Manual 49 Chapter 3 Operation There are two types of Alarms A gt D gt Alarm type A gt are alarms from the trigger through the back of the recorder Alarm D gt are the alarms trigger out of the IP Camera Only NVR Hybrid devices will have the D gt type alarms Note TVR60 amp TVN20 do not su
20. resolution documentation Figure 66 Diagnostics Window a Diagnostics Filters 7 Alarms No Hard Disk Disk Normal Disk Temperature Greater Than 50 C Disk Abnormal Fan Failed C Disk Failed Video Loss On 6 8 2010 M Device Title Current Client Connections Cameras in Video Loss Cameras in Alarm Recording Status First Recorded Video Latest Recorded Video gt SymDec1 40 1 True SymDec16 Plu 1 6 7 8 9 101112 13 14 True 5 21 2010 7 00 01 PM 6 8 2010 2 32 50 PM SymSate 16 54 1 1 3 5 6 13 15 16 17 18 False 12 31 2003 11 06 18 PM 4 29 2010 10 11 31 AM SymSafe4 51 1 256 1 True 5 10 2010 4 39 39 PM 6 8 2010 3 38 13 PM TVR10 0 True lt gt Device Report TruVision Navigator lets the health diagnostics information to be exported by generating a device report To generate the device report e Right click on a recorder e Select Device Report After selecting device report option a new window will display Note It may take up to a minute to complete the device report based on the number of cameras recording to the device and the network connection As a part of the report tampering monitor images are also provided at the end For more information on tampering monitor please see Tampering Monitor section Device report can be saved as pdf or printed from the options given in the window toolbar TruVision Naviga
21. search While in search mode View Stored a red alert icon will appear over the Notifier icon in the application status bar if new live notifications are received To view the new notifications select View Live in the Notifier and then sort and filter on the columns as needed to find the latest notification Double click to access the video 86 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Health Diagnostic Settings Figure 64 Health Diagnostic window Settings Client Server Notifications Health Diagnostics Groups and Users Audit History Health Diagnostics Send Email Notifications On E Abnomal Recorder Health Cameras in Alarm Cameras in Video Loss m Change in Recording Status Disk Status Disk Temperature Threshold 95 0 H P Note Available notifications are recorder dependent Email Primary email richard w thompson fs utc com Altemate email zhard w thompson interlogix com Test Automated Diagnostic Polling Start Time 12 00 00 AM Interval 1 3 Keep Diagnostic Data for 60 Days ok _ Cancel _ The Health Diagnostics tab of Settings Window provides following server settings e Select Health events for notification e Primary and Alternate Email Addresses e Automated Diagnostic Polling Health Diagnostics TruVision Navigator offers the ability to run a health diagnostic snapshot on a single
22. select Properties Figure 41 Device Properties Window Connection Details Cameras Recorder Type TruVision Camera Recorder Title TVW 3130 10 113 57 113 Recorder Address 10 113 57 113 Port 8000 Streaming Type Usemame Password Test Connection The Connection tab shows all of the information previously entered when adding the device Make changes as appropriate and click OK to save changes The Details tab provides an area for you to enter any data you would like around a device to help facilitate management of the system If the device was imported and data existed in the original WaveReader or SymNav address book this data will appear in these fields If the device was added manually the fields will remain blank until you add data and click OK The Capabilities tab shows you exactly what features the device supports Added the ability to hide show cameras enable disable ptz controls via the Camera Properties Tab To access the cameras tab go to Device s context menu use the Properties dialog box to access the Show Hide cameras and enable PTZ feature 58 TruVision Navigator 6 0 User Manual Chapter 3 Operation Figure 42 Camera Properties tab Connection Details Cameras Title Enable PTZ Show Camera Device disk analysis TruVision Navigator features the ability to run a disk analysis on a device in order to get a broader sense of the different typ
23. the PTZ Enabled checkbox select a PTZ protocol assign an address and click Ok Ensure the camera also has the appropriate address and protocol settings Upon completion you ll notice that the camera s icon in the Navigator changes from a fixed camera icon to a PTZ camera icon Once you have marked a camera as PTZ you can now control it using the PTZ Controls or with mouse commands in the video tile To control a PTZ camera using the PTZ Controls Load the PTZ Camera into the Viewer and select it Click the PTZ icon on the Controller toolbar and the PTZ dialog will open Adjust the dialog to optimize video viewing 52 TruVision Navigator 6 0 User Manual Chapter 3 Operation Figure 37 PTZ controls Zoom SS Focus fey a Speed 1B Preset Positions Tours Preset Name Use the controls to move the PTZ Cameras as well as zoom focus auto focus and iris Set the speed to the appropriate level for your network and operations You can also go to name and set presets and return cameras to tour on certain devices See the device specific chapters for applicable functionality Note PTZ control responsiveness will vary depending upon the frame rate resolution and quality of the video stream D1 30FPS Quality 9 will afford you the most responsive PTZ control over the network Weigh PTZ control responsiveness with your storage requirements to find the best fit You can also balance the PTZ speed setting with the stream co
24. to the Tasks panel You can mouse over the status column in Tasks to get detailed progress of the export TruVision Navigator 6 0 User Manual 45 Chapter 3 Operation To schedule the export process click the Schedule button and specify a date time when you want the export process to start An export task is automatically added to Tasks Refer to it for status Note Your Local Scheduling Service must be running to execute these export tasks Refer to the Services dialog for status and actions on all services When export tasks are complete you can find exported video and snapshots at the location you specified These files can now be reviewed burned to media or stored for later use In addition you can use the Local Record button to record live video to your machine To create a local record video clip do the following Display and select a camera in the Viewer In the Controller click on the red Local Record button to the right of the playback controls to begin recording A thumbnail will display with a start time along with a red dot in the Collector The red Local Record button will blink when any camera is being recorded locally Click on the red Local Record button again to stop the recording to the machine An end time for the thumbnail will automatically display in the Collector Follow export operations as necessary to retrieve the local recording from the machine 46 TruVision Navigator 6 0 User Manual Chapter
25. video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Disk Analysis Alarm Video Loss is not supported in disk analysis Motion Disk analysis takes approximately 45 to 90 Recorded seconds depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the specified start time TruVision Yes mp4 proprietary file format Navigator Player PTZ Control Yes Focus Iris Control Yes PTZ protocol ge RS 485 does not support Focus and Iris commands in this release Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Text Search is not supported on the device Event Motion Motion Yes Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There are 16 audio inputs per device 1 per TruVision Naviga
26. want to reuse the existing database or create a new one Use existing database TruVision Navigator will use the existing data This is the recommended selection Create new database Your old TruVision Navigator database will be saved as a backup and a new empty database will replace the old one Select this option ONLY if you think the old database is corrupted Select the database option and click Next The Confirm Selections window displays 18 TruVision Navigator 6 0 User Manual Chapter 2 Installation Figure 7 The Confirm Selections window TrVcon Novia aa oh Please review your installation choices below Click the Back button as necessary to go back and make changes Click the Install button to begin installation Installation Type Upgrade from a previous version Configuration Client Server Installation Folder C Program Files x86 Interlogix TruVision Navigator Database Upgrade existing one TruNav5_OSP4 db Web Service Port 19738 Change The Confirm Selections window displays click on the Install button The Installing product window displays briefly then the Ntp InstallationShield Wizard displays Figure 8 Ntp InstallationShield Wizard Welcome to the InstallShield Wizard for Ntp The InstallShield R Wizard will install Ntp on your computer To continue click Next WARNING This program is protected by copyright law and international treaties TruVisio
27. 1 20_at_14 08 00_from_Camera 01_on_TVR1L Pictures 2012 11 26_at_08 43 22_from_Camera 02_on_TVR10 H Videos 2012 11 28_at_09 43 22_from_Camera 02_on_tvr40 2012 11 28_at_12 22 00_from_Camera 02_on_TVR10 E Computer 2013 02 13_at_14 19 53 from _Camera 05_on_tvr40 Local Disk C 2013 02 13_at_14 19 53_from_Camera 12_on_TVRO0 R c Q 192 168 1 2013 02 13_at_14 19 53_from_JPCamera 01_on_tvn2 72 N P c 192 168 10 2013 02 14 at_14 19 53_ from_Camera 05_on_TVR4L 6 2013 06 17_at_14 00 29 from_Camera 04_on_ Build 2s Gi Network playerbin b 12 638 KB J DISCOVERY120 TruNavPlayer exe 3 3 1141 KB j EVOHD2809ME i J EVOLUTIONHE j HPWORKSTAT j HPWORKSTAT ol HPWORKSTAT om HPWORKSTAT ol TRUVISIONNVE ed 3 17 2013 6 38 PM Date creat ze 1 11 MB ed 6 17 2013 2 04 PM 2 TruNavPlayer exe Dat Application Once launched the TruVision Navigator Player will automatically sweep the directory and load the associated video clips in the Play List from that directory By clicking the checkbox next to the clip in the Play List the video will load in a tile 9 up maximum Highlight the video tile and click the Play button to play the video TruVision Navigator 6 0 User Manual 47 Chapter 3 Operation Figure 35 TruVision Navigator Player window Press Play Below an lo The features of the TruVision Navigator Player are 48 Browse allows the user to br
28. 3 Operation TruVision Navigator Player The TruVision Navigator Player is a standalone player that can be used to replay any video clip that has been exported using TruVision Navigator proprietary file formats include wvf mpc asf mp4 and drv This player should be copied to media along with the video clips for authorities It has a zero footprint meaning it will launch from the media itself and does not require installation to a machine After exporting video clip s from the Collector to the user defined location you can launch the TruVision Navigator player by double clicking the TruVision Navigator Player icon in the file folder where the video clips are located The player bin file must be in the same directory as the TruVision Navigator Player exe or the TruVision Navigator Player will not work Figure 34 Video Export window 3 jee Meus Video E 45 Search Video Expo Ow Ji Video Export s Video Export p File Edit View Tools Help Organize Open Sharewith Burn New folder fl Name F Favorites EE Desktop 2012 10 19_at_08 14 52_from_Camera O1_on_TVR60 10 19 201 B Downloads 2012 11 06_at_09 01 34_from_Camera 02_on_TVR40 E Recent Places 2012 11 06_at_09 01 34 from_Camera 11_on_TVR60 2012 11 06 at_09 01 34 from_IPCamera 01_on_TVN Bi Libraries 2012 11 06_at 10 01 34 from_Camera 01_on_TVR10 Documents 2012 11 07_at_06 31 05_from_Camera 07_on_TVRA0 a Music 2012 1
29. B interlogix TruVision Navigator 6 0 User Manual P N 1064107 REV I ISS 07OCT15 Copyright Trademarks and patents Manufacturer Contact Information Version Certification Software license agreement 2015 United Technologies Corporation Interlogix is part of UTC Building amp Industrial Systems a unit of United Technologies Corporation All rights reserved The TruVision Navigator 6 0 name and logo are trademarks of United Technologies Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Interlogix 3211 Progress Drive Lincolnton NC 28092 USA Authorized EU manufacturing representative UTC Climate Controls amp Security B V Kelvinstraat 7 6003 DH Weert Netherlands For contact information see www interlogix com or www utcfssecurityproducts eu This document applies to TruVision Navigator 6 0 C N0000 Important This end user license agreement Agreement is a legal agreement between UTC and You By downloading installing copying or otherwise using this software you agree to be bound by the terms of this Agreement If you do not agree to the terms of this Agreement you may not download install copy or use the software and you may return the software within thirty days 30 days and request a refund of the license fee 1 Definitions The following definitions apply to this
30. Back Up on machine AH451492 Copy this file to a safe location for future restores Database Backup Filename f the file already exists it will be overwritten W Cancel To restore the TruVision Navigator database right click on the TruVision Navigator Server node and select Database Restore The Restore Database dialog will appear Ensure that a copy of the backup database file has been placed in the directory listed on the form Enter the exact name of the file in the text field provided If you are restoring the database to a SQL instance that requires SQL authentication credentials enter them Otherwise use the default setting Upon initiation of the restore refer to the Tasks panel for status Once you see the Restore Task in the Task panel logout of the application Log back in and your database should be restored Figure 54 Restore Database Window E Restore Database EA Before restoring your database please inform all users to log out of Tru ision Navigator The application will shut down automatically upon completion of the process Please restart your Services upon next login Ensure that your backup file is located at C Program Files x86 Microsoft SOL Server MSSQL10_50 SOLSERVEREXPRESS MSSGQL Backup on machine HPWORKSTATION1 Please enter the full backup filename below SQL Authentication J Use default SOL authentication User Name Password Cancel 76 TruVisio
31. CAP needs to be installed separately and ran in compatibility mode for operation on Windows 8 systems SQL drivers need to be installed for Windows 8 before Navigator installation Microsoft Windows Server 2003 R2 32 bit Prerequisite to loading TruVision Navigator Microsoft Windows Server 2008 R2 32 bit 64 Prerequisite to loading bit TruVision Navigator Database Microsofts SQL 2008 Microsoft s SQL Express 2008 Microsoft s SQL Express 2008 R2 R2 is packaged with the installation Microsoft SQL is not required for Standalone installation Other Microsoft NET Framework 4 0 Packaged with the installation Other WinPCAP 4 1 2 Packaged with the installation 8 TruVision Navigator 6 0 User Manual Chapter 1 Overview Server Hardware Guidelines This specification is meant to serve as a GUIDELINE for the customer TruVision Navigator will perform to varying degree on a lesser or more robust machine Table 5 lists the recommended server hardware specification Table 4 Server Hardware Specifications Component Recommended Notes Processor 3rd Gen Intel Core i5 3470 Processor 6MB 3 2GHz w HD2500 Graphics Memory 6GB NON ECC 1600MHZ DDR3 2DIMM Hard Drive 500GB5 7200RPM SATA Optional this storage requirement will 3 0Gb s 16MB Cache vary widely depending on many factors including whether or not the database is being hosted on the server the size of the actual database and whether or not you want to store video o
32. CIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER ANY THEORY OF LIABILITY WHETHER BASED IN CONTRACT TORT NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE PRECEDING LIMITAITON MAY NOT APPLY TO YOU IN ANY EVENT UTC S LIABILITY WILL NOT EXCEED THE LICENSE FEE IF ANY PAID BY YOU FOR THE SOFTWARE LICENSED HEREUNDER THE FORGOING LIMITATION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW REGARDLESS OF WHETHER UTC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE 7 General The material provided to You including the Software shall not be exported or reexported in violation of any export provisions of the USA or any other applicable jurisdiction Any attempt to sublicense assign or transfer any of the rights duties or obligations hereunder shall be void This Agreement shall be governed by and interpreted under the laws of the State of California United States of America without regard to conflicts of law provisions You hereby consent to the exclusive jurisdiction of the state and federal courts covering Costa Mesa California to resolve any disputes arising under or in connection with this Agreement 8 Restricted rights legend The Licensed Product is provided with RESTRICTED RIGHTS In the event the United States Government or an
33. Configuration Remote Configuration Camera IP Camera 2 E gt Network Settings Recording Alarm amp Event Setup Device Management E Storage Management E User Management system Information 44 TruVision Navigator 6 0 User Manual Chapter 3 Operation The Collector Panel Figure 33 Collector panel Collector gt i W 2015 09 13_at_23 40 00_from_IPCami F 73 KB estimated 9 13 2015 i i J i MM 2015 09 13 _at_23 43 58 from_IPCam MM 2015 09 13_at_23 40 06 from_IPCam MM 2015 09 13 _at_23 40 08 from_IPCam a 75 KB estimated o Ph 9 13 2015 11 40 08 P i Export all collected video and snapshots to a specific location using the Collector To export video or snapshots do the following Access the Collector and select each thumbnail that you wish to export you can use the select all unselect all button in the Collector header bar for quick selections You can also right click on snapshots to print email or rename them Check the Include Standalone Player checkbox This ensures that the TruVision Navigator standalone player is included in your destination folder Click Browse and specify a destination location for your export Note Make sure you have an appropriate amount of disk space at the destination location for the export Use the Total Size estimation in the Collector as a guideline To start the export process immediately click the Export Now button Your export task is automatically added
34. Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable TruVision Navigator 6 0 User Manual 94 Appendix A Device Details Feature Support Notes Default admin 1234 We recommend changing this default password at Username time of installation Password Compression H 264 Connection TCP Types UDP Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming Stream Nomenclature Playback Controls Snapshot Local Record 24 Live or Playback streams simultaneously with a maximum of 6 streams per channel If connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from the device and all videos closed see Connection Manager Camera Name Date and Time No Yes The Mainstream is referred to as Event Stream is not supported on the device On Screen Display Time Lapse Web Browser Mainstream TruVision Navigator Mainstream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream Frame Reverse Rewind and Playback Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clic
35. Controller enter a date and time and click OK Playback will start at the desired date and time e Playback Button click on the Playback button in the Controller to go back a user defined period of time the same time you set for Instant Replay i e 5 minutes e Instant Replay Button click on the Instant Replay button in the video tile status bar to go back a user defined period of time i e 5 minutes e Controller timeline double click on the Controller timeline for a point in time in the past Playback will start at the desired date and time e Playback Controls use the playback controls as devices permit for Frame Advance Fast Forward Frame Reverse Rewind Pause and Play to pinpoint the exact incident you want Once the video is in Playback a blue seek triangle displays in the Controller timeline indicating where the selected video is playing in time Drag and drop the blue seek triangle backwards or forwards along the timeline to locate video Place your cursor over the blue seek triangle and green red markers will display underneath The green marker represents the beginning time and the red marker represents the ending time of the video segment you want to export Slide both markers as appropriate to mark the video segment To move the video segment to the Collector for export click the Video button in the Controller To move a snapshot to the Collector for export click the Snapshot button in the Controller
36. Navigator 6 0 User Manual 71 Chapter 4 TruVision Navigator Settings Show Hide Bulk Tasks Firmware Upload and Configuration context menus for Devices node Enable Disable Device Properties Connection Details Capabilities dialog lon device Show Hide Camera Search and Configuration context menus Show Hide Firmware Upload context menu for device Show Hide Tasks Panel panel may also be visible due to other permissions View Device Diagnostics Show Hide Run Health Diagnostics in Device node and specific device context menus in Navigator Show Hide Folder folder may also be visible due to other permissions or child permissions Show Hide Device device may also be visible due to other permissions or child permissions View Notifications Show Hide Folder folder may also be visible due to other permissions or child permissions Show Hide Device device may also be visible due to other permissions or child permissions Enable Disable Notifier icon in application status bar Show Hide Device Notification in Notifier dialog Show Hide Camera Notification in Notifier dialog for permissioned device Acknowledge Show Hide Acknowledge All button in Notifications Notifier dialog Watch Live Video Show Hide Folder folder may also be visible due to other permissions or child permissions Show Hide Device device may also be visible due to other permissions or child permissi
37. Navigator Server as described above Restart the Notification Processor service for TruVision Navigator to process the notifications Email notification is not supported at the device level 105 Appendix A Device Settings Feature Support Notes Bulk Yes Configuration Device Log Yes Support Remote Reboot Yes TruVision Generic TVR TVN Feature Support Notes Default Ports Default Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming Stream Nomenclature 106 Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable admin 1234 H 264 TCP UDP 16 Live and 4 Playback streams No No Yes The Mainstream is referred to as On Screen Display Time Lapse Web Browser Mainstream TruVision Navigator Mainstream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream We recommend changing this default password at time of installation Event Stream is not supported on the device TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Playback Play Video jumps back 4 seconds after resume playback Controls Pause from Fast Forward and Frame Advance Frame Advance Fast Forward 1x 2x
38. These notifications may include Alarm Video Loss Motion Fan Failed Disk Failed User Locked at Device Video Erased Disk Full Device Powered Up and more depending on the device model TruVision Navigator 6 0 User Manual 5 Chapter 1 Overview Client Software Requirements TruVision Navigator supports all of the following Operating Systems and other software components Table 1 Client Software Requirements Component Version Notes Operating Microsoft Windows XP Pro SP3 Prerequisite to loading System TruVision Navigator Microsoft Windows Vista SP1 32 bit 64 bit Prerequisite to loading TruVision Navigator Microsoft Windows 7 SP1 32 bit 64 bit Prerequisite to loading TruVision Navigator Microsoft Windows 8 1 32 bit 64 bit Prerequisite to loading TruVision Navigator WinPCAP needs to be installed separately and ran in compatibility mode for operation on Windows 8 systems Microsoft Windows Server 2003 R2 32 bit Prerequisite to loading TruVision Navigator Microsoft Windows Server 2008 R2 32 bit Prerequisite to loading 64 bit TruVision Navigator Other Microsoft _NET Framework 4 0 Packaged with the installation Client Hardware Guidelines The PC industry is constantly improving on product performance configurations while reducing cost to the customer As a result we have listed some Client PC specifications for TruVision Navigator as to what is commercially available in August 2013 These speci
39. TruVision Navigator Enable NTP Service This will enable the NTP Service on the TruVision Navigator Server You will need to configure the device s NTP Server field with the IP Address of the TruVision Navigator Server where this NTP Service is running Figure 18 Enable NTP Service dialog a BA Enable NTP Service The Windows Time service is stopping The Windows Time service was stopped successfully SC ChangeServiceConfig SUCCESS If your system is closed meaning no Internet access the devices configured to point to the TruVision Navigator NTP Service will use that server machine s CMOS clock Please ensure this clock is up to date If your system is open meaning it has Internet access you can still have the devices point to the TruVision Navigator NTP Service for time sync AND have the TruVision Navigator NTP Service point externally to a time reference server to maintain that system time This alleviates the maintenance of manually ensuring the time on the TruVision Navigator Server is up to date TruVision Navigator 6 0 User Manual 27 Chapter 2 Installation Figure 19 NTP Diagram Reference Time Server With NTP Service _H ieee j c q NFR IP Camera a Tru Now With NTP Service IP Camera DYR Windows 7 and Vista Local Scheduling Service If this is a Windows 7 or Vista installation you may experience issues with your Local Scheduling Service The Local Scheduling Se
40. able 6 Browser Configuration Compatibility Recorder Model Firmware version TVN 10 2 0 and above TVN 21 3 0 and above TVR 44HD All versions TVR 12 HD All versions TVR 70 All versions Older model recorders can still be configured through the browser but you will need each recorders password and you need to use the TruVision Recorder driver in the Recorders Properties window Connection Details Recorder Type Recorder Title Recorder Address Port Streaming Type Usemame Password Configure a device with TruVision Navigator To configure a single device right click on the device in Navigator and select Configure Device A configuration dialog will open Navigate through the settings make changes as appropriate and either click Ok or Cancel Ok will save the settings to the device and Cancel will abort the configurations you made 56 TruVision Navigator 6 0 User Manual Chapter 3 Operation Figure 40 Device Configuration Window Log Search Configuration Configuration IP Camera Status E gt Browser Configuration E gt Remote Configuration amp gt Camera Setup gt No Management Port Protocol Manual Ade lete d Advanced Set Refresh VC Network Settings E gt Recording Alarm amp Event Setup E gt Device Management Storage Management E User Management E gt System Information Some devices cannot be configured remotely via TruVision Navigat
41. ad the TruVision Navigator Client This alleviates the need for an Administrator to physically ship media or visit the PC s site to install the client software Remember Remote distribution of client software is NOT available for the Standalone Direct Database Connection installation option The person installing the client software must have administrative rights on the machine to perform the client installation The mechanism for delivering the client software is slightly different if you use the SMTP capability within TruVision Navigator If you use the SMTP capability the entire process of adding a user and distributing the client software is automated If you do not use the SMTP capability there are several manual steps required to deliver the client software as described below TruVision Navigator 6 0 User Manual 77 Chapter 4 TruVision Navigator Settings Fully Automated Client Software Delivery TruVision Navigator can be configured to use an SMTP server to send automated email messages with Client Download URL username and password to new users or when an existing user s login credentials username and password need to be reset in the system by an Administrator To distribute the client software remotely to a new user you must first configure TruVision Navigator with an SMTP Server add the new user and permission the new user To add a user right click on the Users node in the Navigator and select Add User T
42. ade firmware to device s either right click on the device in the Navigator and select Configure Recorder then Device Management Upgrade Firmware or right click on the Recorders node and select Tasks Bulk Configuration The Firmware Upload dialog will appear Select your source device type browse for the applicable firmware and select the destination device s for the firmware upload Remember TruVision Navigator does not do a file format check on the firmware file so ensure it is the proper file for that device type In addition the firmware file must reside on the local machine It cannot be accessed across network paths Click on the Upgrade button or schedule the firmware upload for a future date time via the Schedule button For any scheduled task that will take place in the future you must ensure that the machine where the task was created is powered up and the Local Scheduling Service is running on that machine The TruVision Navigator application itself can be closed but the machine and Local Scheduling Service must be running for the task to be initiated and completed 60 TruVision Navigator 6 0 User Manual Chapter 3 Operation Figure 44 Firmware Upload Window Device Configuration p1 Configuration Upgrade Firmware Browser Configuration z e jrowse Upgrade E gt Remote Configuration i el pa Status Upgrade process takes 5 to 10 minutes please do not turn off the power the device will reboot automatically
43. after completing Network Settings Recording Alarm amp Event Setup Device Management Holiday Storage Management User Management System Information Camera search TruVision Navigator allows you to search cameras for alarms alarms plus events motion and point of sale text related video For those searches the device must first be configured to tag the camera s video based upon those parameters which must be available in the device For instance to be able to search a camera for motion in TruVision Navigator the motion grid must be setup for that camera in the device and tagged for motion This device setup can be done remotely via the configuration capability within TruVision Navigator or from the device itself To search for video tagged with text enter the text string you want to search for and click Search Toggle the Overlay Text on Video checkbox to overlay the text on the video or place it beside the video This checkbox is dynamic so if you toggle it during playback the text will switch from overlay to side by side and vice versa it will take a few seconds to switch Remember that for text searches the device must be working in conjunction with a ProBridge The ProBridge acts as a bridge between the recording device and the Point of Sale POS device i e a cash register or ATM It essentially feeds the POS text data into the recording device where it is tagged to the applicable video Different devices su
44. at for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart the Notification Processor service for TruVision Navigator to process the notifications Email notification is not supported at the device level 101 Appendix A Device Settings Feature Support Notes Bulk Yes Configuration Device Log Yes Support Remote Reboot Yes TruVision TVR41 TVR42 DVR Feature Support Notes Default Ports Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable Default admin 1234 We recommend changing this default password at Username time of installation Password Compressi
45. avigator can take 10 20 seconds UTCC IP2D P V1 00E2 The UltraView IP or Encoder can take 10 20 UTCC IP2B V1 00E2 seconds to stream video once its configuration has been changed Bie heer Ove Motion JPEG is not supported on the CamPlus2 If IP cameras are added through the device s OSD UTC UltraView IP Firmware or Web Browser they MUST be added in UVC IP EVRDN HR 4 2 1 53820 sequential order in the 16 available slots on the UVD IP EVRDNR 4 2 1 53820 device i e 1 2 3 and 4 UVC IP EVRDN HR P 4 2 1 The device supports up to 8 IP cameras 53820 For the TruVision H 264 IP Camera turn off UVD IP EVRDNR P 4 2 1 53820 Display Name and Display OSD via the camera s UVCIP XPODN HR 4 2 1 59920 Web Browser o you wil se dupiate Hee UVD IP XPSDNR 4 2 1 53820 and 1 from TruVision Navigator UVC IP XP3DN HR P 4 2 1 53820 UVD IP XP3DNR P 4 2 1 53820 UTC UltraView Encoder Firmware UVE 101 DC105 NTSC 4 2 1 53820 UVE 101 DC105 PAL 4 2 1 53820 UTC TruVision H 264 TVC M1120 1 N TVD M1120V 3 N TVC M2110 1 N TVD M2110V 3 N TVD M2110 2 N Panasonic l Pro Network Cameras Firmware NW484S 1 50E2 NF284 1 50E2 NP 244 1 80E4 Device Log Yes Support 118 TruVision Navigator 6 0 User Manual
46. ces in the system Without groups the Administrator would have to permission each user against those same devices To change your permission model from Simple to Advanced select it from the Permission Model drop down and click OK Groups should now appear as a node in the Navigator panel The table below outlines the actual permissions that can be granted to users or groups within TruVision Navigator the user interface impact of that permission and the dependencies of specific permissions Table 8 Permission Matrix Permission User Interface Impact Dependent Permissions Configure Server Enable disable right click options on TruVision Navigator Server node i e Properties and Database Backup and Restore Manage User Show Hide Users and or Groups nodes in Permissions Navigator Manage Device Folders Show Hide Add Folder button and context menus in Navigator Show Hide Folder folder may also be visible due to other permissions or parent child permissions Show Hide Address Book Import context menu for Devices node Manage Devices Show Hide Add Device button and context menus rename and delete in Navigator Show Hide Folder folder may also be visible due to other permissions or parent child permissions Show Hide Device device may also be visible due to other permissions or parent child permissions Show Hide Camera camera may also be visible due to other permissions TruVision
47. clamation Asterik Bus Horn Drive Horn and Buzzer e Point of Sale Text Select from None In Band or Out of Band e Camera Order Select By Title or By Number e Maximum Number of Live Streams Limit Maximum CPU usage to a percentile e Preserve Aspect Ratio checkbox Enable Audio from Recorders checkbox e Show Grid Line in Viewer checkbox e Show Caption Information checkbox e Language Selection Select your language 68 TruVision Navigator 6 0 User Manual Units of Measure Select English or Metric Server Settings Figure 51 Server window Client Server Notifications Health Diagnostics Groups and Users Audit History E Server SMTP Server Pot 25 Usemame Password ss E Femason Ha saretcin Cone Instant Replay Duration 0 al Min 30 Sec Custom Help Title Custom Help Link Database Backup Database Restore Client Download URL _ http ah451492 19738 Web Server Clie Note Changes wont take effect until you restart the TruVision Navigator Service Chapter 4 TruVision Navigator Settings The Server tab of Settings Window provides following server settings e SMTP Setup e Permissions Model e Authentication Complexity e Instant Replay e Custom Help Link e Database Backup and Restore e Server URL Multi client installations client server only e Client Download URL Multi client installations client server only TruVision Navigator 6 0 User Manua
48. click Apply e Right click on WinPcap exe and select Run as Administrator TruVision Navigator 6 0 User Manual 31 Chapter 3 Operation Adding Devices To add a single or multiple Devices to Navigator by doing the following Click the Add Devices button in the Navigator A drop down menu displays with the following options Add Manually Add Via Discovery Tool Adding Devices Manually Once Add Manually option is selected below screen will display for required input TruVision Navigator 6 0 User Manual 33 Chapter 3 Operation Figure 22 Add Device window Manually Recorder Type TruVision Recorder x Recorder Title Recorder Address Recorder Port Streaming Type Usemame Password Add Recorder Offline ss Note After you click OK fields highlighted with a red exclamation point indicate rejected values Place your mouse pointer over the exclamation points for tips on why your values were invalid All fields must be valid to successfully add a device Enter a Recorder Title Values are alphanumeric e Select the appropriate Recorder Type from the drop down menu e Based on your device type you may need to select a Streaming Type For some devices there is only one option for the Streaming Type so it is selected by default The Streaming Types are defined as follows 34 TCP TCP is a reliable stream delivery service that guarantees delivery of a data stream sent from
49. ctivate User You can also right click on the inactive user under the Users node in the Navigator and select Properties and use the Reset Account button on the Details Tab Finally you can launch the user list and double click on the user for the Details dialog to appear and again use the Reset Account button 82 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Figure 59 Groups and Users Details tab Details Permissions Usemame Admin First Name Last Name Admin Admin Email Address Status Active _ Change Password _ If SMTP is in use the user will get an email automatically sent to him with his temporary password for login The user will be prompted to change this password upon initial login Figure 60 User Account Reset Window fe User Account Reset ann Jy Lo je File Edit View Insert Tools Help 4 Previous U Attach GH amp Print Y Spelling From TruVision Navigator Server lt TruVisionNavigator fs utc com gt To bamin systemflux com Subject User Account Reset THIS IS AN AUTO GENERATED EMAIL DO NOT REPLY TO THIS EMAIL Your user account has been reset in TruVision Navigator Below is your username and new temporary password Username bruceamin Temporary Password G1OpFbN1X2 The next time you login you will be prompted to change the password Thank you for using TruVision Navigator
50. ders can still be configured through the browser but you will need each recorders password and you need to use the TruVision Recorder driver in the Recorders Properties window Configuring a Device Right click on a device in the Navigator Panel and select Configure Device in the pop up menu Figure 46 Configure Device Devices gy New Folder 1 r New Folder 2 TVN10 10 113 57 113 TVN10 10 113 57 74 PCamera 01 Run Tampering Monitor Run Device Report Run Health Diagnostics Run Disk Analysis Trigger Outputs Manage IP Cameras Search Export Video TVW 1 a w Maps Configure Device Reboot Device Delete Device Rename Device Properties If the device has not been previously configured you will be prompted to update the plug ins TruVision Navigator 6 0 User Manual 63 Chapter 3 Operation Figure 47 Plug in dialog Message from webpage e New version of plug in is detected Update it a Click OK to update the plug ins Note If the device has been connected to and previously configured through the devices internal web browser the plug in should already be installed Follow the instructions in the Setup UTC Web Components dialog window Figure 48 Setup UTC Web Components dialog ek Click Next to continue or Cancel to exit Setup Warning Please close all browsers before continuing this installation program WARNING Close all Browser windows when instructed Yo
51. document UTC means UTC Fire amp Security Inc a Delaware corporation You means the natural person or the entity that is agreeing to be bound by this Agreement their employees and third party contractors that provide services to you Software means the software products that are licensed to You under this Agreement and any upgrades modified versions updates additions and copies of the Software furnished to You during the term of the license granted herein Customer means the person or organization or parent or subsidiary thereof who uses the Software for its intended purposes and excludes distributors authorized resellers value added resellers and original equipment manufacturers Customer may be referred to as You or Your whether an individual or a business entity of any kind Machine means the computer workstation terminal or other hardware product on which the Software is installed 2 License The Software is licensed not sold UTC shall retain all rights to and in the Licensed Product including but not limited to all copyrights patents trademarks and trade secrets incorporated in the Licensed Products UTC hereby grants You a non exclusive non transferable license without right to sublicense to install and use the object code version of the Software to the extent permitted by your payment of the license fee if applicable and only in the country in which the Software was acqu
52. e Location Change Icon Advanced If you do NOT have Admin privileges on the machine contact your Administrator to turn off the User Account Control UAC for the user who will be running the TruVision Navigator Client To do so have the Admin perform the following steps Click the Start button and under the Start Search section enter MSCONFIG Click Enter On the System Configuration Window select the Tools Tab Highlight the Disable UAC row and click the Launch button Restart the machine Upon restart the user can login to the application and begin using TruVision Navigator TruVision Navigator 6 0 User Manual 29 Chapter 2 Installation Figure 21 Disable UAC r System Configuration gt Tool Name About Windows Change UAC Settings Action Center Windows Troubleshooting Computer Management System Information Event Viewer Programs Svstem Pronerties a Selected command General Boot _ Services Startup Tools Description Display Windows version information Change User Account Control settings Open the Action Center Troubleshoot problems with your computer view and configure system settings and components View advanced information about hardware and software settings View monitoring and troubleshooting messages Launch add or remove programs and Windows components View hasir infrrmatinn ahau your eamnuter svstem se
53. e PTZ camera Camera Search Alarm Text Search is not supported on the device Event Motion Motion Yes Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There is 1 audio input per device That input can be mapped to any camera on the device simply by enabling audio on that camera Access the setting by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play 96 TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Notifications Alarm Video Loss Motion Disk Full Disk Failure Health IP Address Diagnostics MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Firmware Upload Yes Bulk Firmware Yes Upload TruVision Navigator 6 0 User Manual To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each even
54. e or more of those devices to the Navigator 36 TruVision Navigator 6 0 User Manual Chapter 3 Operation Figure 24 Discovery Tool Window Show cameras MAC Address IPAddress and Port Subnet Mask Serial Number c0 56 23 97 bd af 10 113 57 24 8000 255 255 255 0 TVW 111220141014CCWR484332522 Note Press the CTRL key to select multiple items with the mouse Device discovery tool provides an easy way to discover the devices and make them ready for recording in the system Device discovery tool is available via various paths in TruVision Navigator and is used for discovering recorders cameras and encoders in the network Following are the paths and functions device discovery tool can be located and used for e Click the Add Recorder button in the Navigator Panel or right click on a recorder in the device tree e Click Add Recorder and select Add via Discovery Tool e Click on the Show drop down menu and select Show Cameras A list of discovered cameras in the network will be given Select desired cameras and click Add e Selected cameras should be automatically added under the selected device in Navigator Note Discovery Tool will attempt to add cameras by using their default credentials If the credentials of a camera are previously changed from default values camera is still going to be added to the device tree but will be shown as offline In this case updated credentials need to be applied manually by u
55. each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications For TVN21 and TVN50 Synchronize IP Camera option should be enabled to have camera parameters applied completely 117 Appendix A Device Settings Feature Support Notes Bulk Configuration Yes Remote Reboot Yes IP Cameras UTC CamPlus2 IP Models See device feature matrix at www interlogix com Firmware for updated information UTCC IP2VD DN V1 00E3 UTCC IP2VD DNP V1 00E3 Adding the UltraView IP or Encoder to the device UTCC IP2D V1 00E2 via TruVision N
56. er playback 0 125x 0 0625x controls will work until the Live button is selected Snapshot Yes Local Record Yes Pause during local record is not supported Instant Replay Yes There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Disk Analysis Alarm Video Loss is not supported in disk analysis Motion Disk analysis takes approximately 15 45 seconds Recorded depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the specified start time TruVision Yes mp4 proprietary file format Navigator Player PTZ Control Yes TruVision Navigator 6 0 User Manual 99 Appendix A Device Settings Feature Support Notes Focus Iris Yes Control Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Event Motion Text POS Text Yes Motion Yes Get t
57. es We recommend changing this default password at time of installation If connection lease is transferred among users when connection limit is reached the user whose connection is taken will be disconnected from the device and all videos closed see Connection Manager TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Stream The Main stream is referred to as Nomenclature On Screen Display Time Lapse Web Browser Time Lapse TruVision Navigator Main stream The Sub stream is referred to as On Screen Display Alarm Web Browser Alarm TruVision Navigator Sub stream The Event stream is referred to as On Screen Display N A Web Browser Event TruVision Navigator Event The Schedule stream is referred to as On Screen Display Schedule Web Browser Schedule TruVision Navigator Schedule Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x 8x 16x Slow motion 1 0x 0 5x 0 25x 0 125x 0 0625x Playback Controls Digital Zoom Yes Snapshot Yes Local Record Yes TruVision Navigator 6 0 User Manual Frame Reverse and Rewind Speeds are not supported Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Co
58. es of video data recorded to disk This video data can include alarms events video loss motion and more To run a disk analysis for a device right click on the device in the Navigator and select Run Disk Analysis The disk analysis dialog will appear Figure 43 Disk Analysis dialog fe Disk Analysis TVN21 10 113 57 10 Date Time Seau 5 31 2015 12 09 08PM jr SCAUGA 10 7 2015 12 09 08PM ir Select Al Q 7 IPCamera 01 3 179 20 5 29 8 201 9 6 5 20 ISi Motion Textin Recording TruVision Navigator 6 0 User Manual 59 Chapter 3 Operation From this dialog you can zoom in and out on the timeline to view different levels of time granularity for the video The legend outlines the types of video by color i e alarm is red For periods marked as Unknown the device may may not have recorded video available It was just not tagged with a specific type per its device configuration parameters Double click on colored areas in disk analysis and the video will begin to play in the Viewer By multi selecting the checkboxes to the left of each camera name you can achieve synchronous playback across those selected cameras Once video is playing in the Viewer you can manage and export it as normal See the device specific chapters for more detail on what types of video tagging is available per device Upgrade Firmware TruVision Navigator offers the ability to upgrade firmware to devices remotely To upgr
59. fications are meant to serve as a GUIDELINE for the customer TruVision Navigator will perform to varying degrees on lesser or more robust machines Please review the Expected Performance metrics at the bottom of the table to determine what will meet your needs You can make your PC decision based upon that need 6 TruVision Navigator 6 0 User Manual Table 2 Client PC Hardware Specifications Chapter 1 Overview Component Processor Memory Hard Drive Graphics Card Resolution Network Minimum 3rd Gen Intel Core i3 3220 Processor Dual Core 3 30GHz 3MB w HD2500 Graphics 4GB NON ECC 1600MHZ DDR3 2DIMM 500GB 7200RPM SATA 3 0Gb s 16MB Cache Intel Integrated Graphic w Single HDMI VGA 1024 x 768 Integrated PCIE 10 100 1000 TruVision Navigator 6 0 User Manual Recommended 3rd Gen Intel Core i5 3470 Processor 6MB 3 2GHz w HD2500 Graphics 6GB NON ECC 1600MHZ DDR3 2DIMM 500GB5 7200RPM SATA 3 0Gb s 16MB Cache Dual 1GB AMD Radeon HD 7470 1024 x 768 Integrated PCIE 10 100 1000 High 3rd Gen Intel Core i7 3770 Processor 8MB 3 4GHz w HD4000 Graphics 8GB NON ECC 1600MHZ DDR3 2DIMM 500GB5 7200RPM SATA 3 0Gb s 16MB Cache Dual 1GB AMD Radeon HD 7470 1024 x 768 Integrated PCIE 10 100 1000 Notes CPU power is directly related to the performance of the application when running and rendering video The better the CPU
60. from the database The user is simply placed in an Inactive status and all rights to the system are revoked To make a user inactive right click on the user under the Users node in the Navigator and select Inactivate User Click Yes when prompted with Are you sure you want to inactivate this user TruVision Navigator 6 0 User Manual 81 Chapter 4 TruVision Navigator Settings Inactive users will be removed from the Users node in the Navigator unless you right click on the Users node and select Include Inactive Users The Inactive User icon is shaded grey while the Active User icon is shaded blue To view all users in the database active or inactive in a list right click on the Users node and select Show User List The Users dialog will appear All of the columns in this dialog are sortable so you can find users quickly Double click on any user row to view that user s details dialog Figure 58 Users Window Cient_ Server Notfications Health Diagnostics Groups and Users Audit History Groups and Users Show all users Show users logged in Show deactivated users Usemame First Name Last Name Active Logged In Last Seen Email Address Et Comments Users shown 1 This list is read only Double click a user to edit properties Restore an inactive user When an Administrator needs to restore an inactive user in the system right click on the inactive user under the Users node in the Navigator and select A
61. he Add User dialog will appear Enter the user s First Name Last Name and Email Address these fields are required while the Username Password and Confirm Password fields are disabled due to SMTP configuration and click OK The new user will be added under the Users node in the Navigator Add User At this time TruVision Navigator generates the new user with a temporary username and password in the system and delivers an automated email to the SMTP server for the user The user can now click the download URL or cut paste the string into a web browser From the Client Installation page follow the instructions to install the client software Client Installation Figure 55 Client Installation Window Instructions to Install TruVision Navigator To install the TruVision Navigator Client please do the following 1 Download the TruVision Navigator Client application from the following link TruVision Navigator 2 Click on the Save button to save the installation executable to your desktop on the Run button and follow the installation instructions If the above link does not work please contact your System Administrator regarding potential firewall issues 78 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings When the installation is complete and you have rebooted your machine click on the TruVision Navigator icon on your desktop Login to the application using the credentials from the email Y
62. he configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There are 4 audio inputs per device That input can be mapped to any camera on the device simply by enabling audio on that camera Access the setting by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play Bi directional Yes Audio 100 TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Notifications Alarm Video Loss Motion Disk Full Disk Failure Health IP Address Diagnostics MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Firmware Upload Yes Bulk Firmware Yes Upload Device Yes Configuration TruVision Navigator 6 0 User Manual To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repe
63. i Client Model To install a new traditional Client Server instance of TruVision Navigator on your computer do the following Place the TruVision Navigator setup exe program on the desktop of the PC Launch the InstallShield Wizard from the auto run page or double click the TruVision Navigator setup exe to begin the installation The Open File Security Warning window displays Click on the Run button The End User License Agreement window displays Click the Accept checkbox and the Next button to continue The Welcome window displays Select Advanced for a Client Server installation The Installation Folder window displays Click the Next button to accept the default installation folder TruVision Navigator 6 0 User Manual 17 Chapter 2 Installation Figure 5 The Configuration window F TruVision Navigator Configuration TruVision Navigator can be deployed in standalone or client server mode The former runs on one machine the latter can run on multiple machines Standalone Mode TruVision Navigator runs entirely on a single machine Client Server Mode TruVision Navigator is split across a client and server which can also be the same computer The Configuration window displays click the Client Server Mode radio button and Next to continue The Select Database window displays Figure 6 Select Database window TruVision Navigator 6 0 ATruVision Navigator database already exists Do you
64. ials to proceed When completed click the Close button to save any configuration changes and return to TruVision Navigator TruVision Navigator 6 0 User Manual 65 Chapter 4 TruVision Navigator Settings For both the standalone and multi client installation models you have the ability to configure the TruVision Navigator Client and Server for specific features To configure the TruVision Navigator Client and Server Click on the Settings icon in the Navigator title bar The Settings dialog will appear The following configuration tabs are available e Client Settings Server Settings e Notifications Settings e Health Diagnostics Settings Groups and Users Settings e Audit History Settings TruVision Navigator 6 0 User Manual 67 Chapter 4 TruVision Navigator Settings Client Settings Figure 50 Client Window F Settings Client Server Notifications Health Diagnostics Groups and Users Audit History Client Notifier Sound None Point of Sale Text None Camera Order By Title Maximum Number of Live Main Streams V Limit Maximum CPU Usage to 80 E Preserve Video Aspect Ratio E Enable Audio From Devices V Show Grid Lines In Viewer 7 Display Video Tile Information Language English Units Imperial The Client tab of Settings Window provides following settings e Notifier Sound Select from None Beep Hand Ex
65. ill appear with the Server tab selected From the Health Diagnostics Tab enter the Diagnostic Polling Start Time and Interval Enter the retention period for the length of time to keep the health diagnostic polling data in the database and click OK Finally restart the Diagnostic Polling service from the Services dialog for the automated polling to begin Remember if any of these values are changed please restart the Diagnostic Polling service via the Services dialog for the changes to take effect restarting the service in services dialog is only required on client server type installations Once manual snapshots or automated health diagnostic data has been captured that data is stored in the TruVision Navigator database That data is now searchable by users to aid in maintaining up time of the system Remember if you are searching in the Navigator for health diagnostic information and no results can be found you most likely have not setup your automated polling or run a manual diagnostic against a single device 88 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings To review health diagnostic data for all devices right click on the Devices node in the Navigator and select Run Health Diagnostics The Diagnostics dialog will appear Use the filters and date parameter to pinpoint your search You can export the contents of the dialog to csv via the Export to CSV button for case management work orders or issue
66. ion Navigator 6 0 User Manual 41 Chapter 3 Operation Find and export video There are three ways to load video from the Navigator into the Viewer Drag n drop a specific camera to the Viewer Drag n drop a specific device to the Viewer which will load all of the cameras applicable to the device Double click on a specific camera Figure 30 Viewer and Controller Eeee IPCamera 01 10 7 2015 8 16 57 AM_X 10 07 2015 Wed 08 13 19 10 07 2015 Wed 08 16 57 SA PCamera 01 Tey 10021 10 11357 10 IPCamera 03 10 07 2015 Wed 08 16 5 10 0752015 Wed 08 16757 a PCamera 02 J Wap TVN21 10 113 57 10 a gt mw O By default video will be loaded in the Viewer in Live mode Video status Live or Playback camera type and device name can be found in the video tile status bar thick bar at the bottom of the video tile along with the Instant Replay and Close Video Tile buttons To go from Live to Playback video you must first select camera s in the Viewer by clicking on that video tile a blue frame should surround the selected video tile If you want to select multiple video tiles use the Select All check box in the Controller Once video tiles are selected perform one of the following operations to retrieve Playback video assuming there is video on the device for the specified time 42 TruVision Navigator 6 0 User Manual Chapter 3 Operation e Go To Search click on the Go To button in the
67. ion Navigator Server and click on the Remove or Uninstall button TruVision Navigator 6 0 User Manual 23 Chapter 2 Installation Figure 13 Add or Remove Programs window C ii gt Control Panel All Control Panel Items Programs and Features Search Programs and Features p File Edit View Tools Help Control Panel Home i Uninstall or change a program View installed updates Turn Windows features on or To uninstall a program select it from the list and then click Uninstall Change or Repair lt i Organize v Uninstall Install a program from the nahiork Name Publisher Installed On Size Version a OB Adobe Flash Player 19 ActiveX Adobe Systems Incorporated 10 6 2015 174MB 190 0185 K Truvision Navigator 6 0 Interlogix 10 2 2015 635MB 6071 Google Toolbar for Internet Explorer Google Inc 9 23 2015 7 5 6904 2028 E Adobe Shockwave Player 12 2 Adobe Systems Inc 9 15 2015 522MB 12 20 162 D FastStone Capture 8 2 FastStone Soft 8 17 2015 8 2 Microsoft Silverlight Microsoft Corporation 8 14 2015 19MB 51407280 Hl Microsoft Lync 2010 Microsoft Corporation 8 14 2015 817MB 4 0 7577 4476 WB Adobe Reader X 10 1 15 MUI Adobe Systems Incorporated 8 13 2015 481MB 10115 EiNtp VISIOWAVE 8 12 2015 973KB 4 20a 2 E UTC Web Components 8 12 2015 E Microsoft Visual C 2010 x86 Redistributable 10 0 Microsoft Corporation 7 29 2015 150MB 10 040219 E Micr
68. ion is taken will be disconnected from the device and all videos closed see Connection Manager 109 Appendix A Device Settings Feature Support Notes Stream The Main stream is referred to as Nomenclature Playback Controls On Screen Display Time Lapse Web Browser Time Lapse TruVision Navigator Main stream The Sub stream is referred to as On Screen Display Alarm Web Browser Alarm TruVision Navigator Sub stream The Event stream is referred to as On Screen Display N A Web Browser Event TruVision Navigator Event The Schedule stream is referred to as On Screen Display Schedule Web Browser Schedule TruVision Navigator Schedule Switch to Live Switch to Playback Frame Reverse Rewind and Playback Speeds are not supported Play Pause Frame Advance Fast Forward 2x 4x 8x 16x Snapshot Yes Local Record Yes 110 Video jumps back 4 seconds after resume playback from Fast Forward and Frame Advance When fast forwarding video and it catches up to present time or Live video the video in the viewing tile will remain paused until the user clicks the Live button in the Controller No other playback controls will work until the Live button is selected Pause during local record is not supported TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Instant Replay Yes There is a 2 to 5 minute video buffer in the device While
69. ired Unless multiple copies are licensed you may not install more than one copy of the Software onto more than one Machine UTC hereby grants You a non exclusive non transferable license to make a single machine readable copy of the Software solely for backup or archival purposes You agree not to a transfer or distribute the Software in electronic format or otherwise b store the Software on a server for use by more than one terminal c sell rent lease or sublicense the Software d copy or modify the Software for any purpose 3 Term This Agreement is effective until terminated You may terminate this Agreement by uninstalling all components of the Software from all Machines and returning the Software to UTC UTC may terminate this Agreement if You breach any of these terms and conditions Upon termination of this Agreement for any reason You agree to immediately uninstall all components of the Software and return the Software to UTC All provisions of this Agreement relating to i disclaimer of warranties ii limitations on liability remedies and damages and iii UTC s proprietary rights shall survive termination of this Agreement 4 Reverse Engineer The Software is delivered in object code only You may not alter merge modify adapt translate decompile disassemble reverse engineer or otherwise reduce the Software to a human perceivable form 5 Limited warranty UTC warrants that for one 1 year f
70. k viewing of an incident Custom View Custom views allow you to define and save multi site view templates for future use You can create as many custom views as you want Custom views are available by selecting the Custom View option in the Viewer header bar dropdown menu To define a custom view do the following Load all the cameras you want to include in the custom view in the Viewer Organize your cameras by dragging and dropping the video tile s status bar to other video tiles Click Custom View from the Viewer panel header bar dropdown menu Select Save Custom View Enter a title in the Title field Click OK TruVision Navigator 6 0 User Manual 51 Chapter 3 Operation Close all videos From the Viewer panel header bar dropdown menu highlight the Custom View title in the menu and select PTZ control TruVision Navigator has the ability to control PTZ camera and motorized zoom cameras with auto focus feature Supported features include pan tilt and zoom moves as well as set and go to presets and record and go to tours The tours functionality is only available for certain device types See the device specific chapters for the support for this feature First the camera must be marked as a PTZ camera in its configuration as the camera does not identify itself as such to the device To mark a camera as a PTZ simply right click on the camera and select Configure Camera From the camera configuration dialog check
71. ks the Live button in the Controller No other playback controls will work until the Live button is selected Switch to Live Switch to Playback Play Pause Frame Advance Fast Forward 2x 4x Yes Yes Pause during local record is not supported TruVision Navigator 6 0 User Manual 95 Appendix A Device Settings Feature Support Notes Instant Replay Yes There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Disk Analysis Alarm Video Loss is not supported in disk analysis Motion Disk analysis takes approximately 15 45 seconds Recorded depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the specified start time TruVision Yes mp4 proprietary file format Navigator Player PTZ Control Yes Focus Iris Yes Control Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on th
72. l 69 Chapter 4 TruVision Navigator Settings SMTP Setup Simple Mail Transfer Protocol SMTP is a de facto standard for email transmissions across the Internet TruVision Navigator Server can be configured to use an SMTP server to send automated email messages with Client Download URL Username Password to users when they are created in TruVision Navigator and when their login credentials Username Password need to be reset in the system by an Administrator If SMTP is not setup this information will need to be delivered via an alternative method i e phone or personal email Enter the SMTP Server IP Address the port any username password credentials that may be mandated by the SMTP server you are using and SSL if necessary Test this setup by clicking Test and entering the email address of where you want the test message sent Check the application status bar for feedback on the test As well check your email to ensure there is a test message from the TruVision Navigator Server confirming proper setup of the SMTP server You should see an email like the one below After several minutes if you still have not received the message check your Junk Mail folder to see if the email was classified and stored there Figure 52 Test Email Window r User Account Created g ecules O File Edit View Insert Tools Help ld 4 Previous Q Attach Hm amp Print amp Spelling From TruVision Navigator Server
73. lows you to select all video tiles in the viewer zoom in and out on the timeline center the timeline open the PTZ control palette perform a Go To search and put video in live or playback The Snapshot button allows you to take a snapshot of the current play time of a selected video tile and send it to the Collector for TruVision Navigator 6 0 User Manual 3 Chapter 1 Overview export The Video button allows you to send a desired video segment of the time range you specified with the green and red indicators to the Collector for export The Controller timeline allows users to seek for video at specific points in time Double clicking anywhere on the timeline will automatically playback the selected video at that specific date and time Use the current live playback cursor appears as a blue seek triangle icon to seek and play the video anywhere along the timeline Use the green and red triangle icons to mark the beginning and end of a desired video segment Use the playback controls beneath the timeline to further manipulate playback video The Collector panel 10 contains all relevant video segments snapshots and local recordings ready for export From here you can select the desired content to export to your hard drive on demand or via a schedule To re open a video clip for further analysis double click the thumbnail and the video will launch in the Viewer You can then manipulate the timeline to refine the clip and send it back
74. ls of a device are previously changed from default values device is still going to be added to the device tree but will be shown as offline In this case updated credentials need to be applied manually by user from the device properties or configuration menu with a right click on the device TruVision Navigator 6 0 User Manual 35 Chapter 3 Operation Once the recorder or TruVision camera shows online expand the device icon to view your cameras If you chose to add the device offline via the Add Device Offline checkbox your device will appear in the Navigator with a red X on it You can bring the device online by right clicking on the device and selecting Connect Upon successful connection the Navigator will populate the respective cameras under the device Figure 23 Connect to off line device Connect Delete Device Rename Device Properties If you have channels on a RECORDER that will not be used you can mark them as unused so they do not appear in the Navigator under the RECORDER To do this go to the Camera Title section under the RECORDER Configuration menus mark the Camera Not in Use check box and click Save This will hide the cameras in the Navigator To show them again simply un check the same box in the configuration and click Save Adding Cameras via Discovery Tool TruVision Navigator is equipped with an embedded device discovery tool that discovers the devices in the network and lets the user to add on
75. lysis dialog Requires both of the Watch Mideo permissions Live and Playback TruVision Navigator 6 0 User Manual 73 Chapter 4 TruVision Navigator Settings Authentication Complexity TruVision Navigator has three Authentication Complexity standards Low Medium and High The default for a new installation is Low To change the Authentication Complexity select a choice from the drop down and click OK All new users to the application will be required to meet the new Authentication Complexity standard However existing users of the application will not be prompted to change their credentials to meet the new standard once it is changed Therefore the Administrator must reset each of the existing user accounts for the standard to take effect This reset will only affect the password for that user not the username It is recommended to set the Authentication Complexity early before any users are created in the system to avoid having to do resets The table below outlines the components of each of these standards Table 9 Authentication complexity Authentication Maximum Username Password Password Password login failure complexity complexity reuse expiration attempts n a At least 6 At least 8 n a characters alphanumeric characters At least 12 At least 8 Cannot use the User must characters characters with last password change at least password every 1 Upper case 60 days Instant Replay T
76. n Architecture Installation Options Languages Installation Standalone Model Installation Multi Client Model Initial Login Uninstall Network Time Protocol NTP Service Windows 7 and Vista Local Scheduling Service Installing Navigator on Windows 8 platforms Chapter 3 Operation Adding Devices Adding Cameras via Discovery Tool Adding a TruVision 360 degree Camera Organize the Navigator Find and export video Display Analytic Rules The Collector Panel TruVision Navigator Player Camera Level Disk Analysis The Viewing Panel PTZ control Digital Zoom Tampering Monitor Configuring discovered device s Configure a device with TruVision Navigator Configure a camera Device properties Device disk analysis Upgrade Firmware TruVision Navigator 6 0 User Manual Camera search 61 TruVision Recorder Browser Configuration 62 Chapter 4 TruVision Navigator Settings 67 Client Settings 68 Server Settings 69 Notification Settings 85 Health Diagnostic Settings 87 Groups and User Settings 90 Help 93 Appendix A Device Details 94 Summary 94 Content 94 TruVision TVR10 DVR 94 TruVision TVR11 TVR12 DVR 98 TruVision TVR41 TVR42 DVR 102 TruVision Generic TVR TVN 106 TruVision TVR60 Hybrid DVR 109 TruVision TVN10 20 21 50 NVR 114 ii TruVision Navigator 6 0 User Manual Chapter 1 Overview TruVision Navigator is video management software that enables security related personnel to easily and remotely gather video evidence
77. n Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Multi client client server Installations The Server and Client Download URL fields only appear on Client Server installations Server URL For Multi client installations client server the Server URL is the network location of the TruVision Navigator Server This is the URL that TruVision Navigator Clients use to communicate with the TruVision Navigator Server For Standalone installations Direct Database Connection this field will be disabled as no other networked TruVision Navigator clients can connect to this instance of the TruVision Navigator Server Client Download URL For Multi client installations client server the Client Download URL is the network location of the TruVision Navigator Client software package Administrators can deliver this URL to new users in order to download the Client software remotely from the TruVision Navigator Server If SMTP see below is in use this is done automatically for the Administrator during user setup For Standalone installations Direct Database Connection this field will be disabled as no other networked TruVision Navigator clients can connect to this instance of the TruVision Navigator Server User Management amp Client Software Delivery Overview With Multi client client server installations of TruVision Navigator PCs on the same network with the TruVision Navigator Server have the ability to downlo
78. n Navigator 6 0 User Manual 19 Chapter 2 Installation The Ntp License Agreement window displays Click the Accept checkbox and the Next button to continue The Setup Type window displays Click the Complete radial button and the Next button to continue with a normal setup The Ready to Install the Program window displays Click on the Install button to continue When completed the InstallSheild Wizard Completed window displays Click on the Finnish button to continue The Product Installed window will display Click on the Close button to to complete the installation Figure 9 Product Installed window a TruVision Navigator 6 0 ProductInstalled Q TruVision Navigator is now installed on your computer 20 TruVision Navigator 6 0 User Manual Chapter 2 Installation Initial Login After successful installation launch TruVision Navigator using one of the following methods e Double clicking on the TruVision Navigator icon on your desktop e Access the Start menu All Programs and TruVision Navigator When TruVision Navigator launches a login window displays Log in as the default Administrator using the following default credentials Username admin Password 123456 Figure 10 Login window truVision User Name y r Client Only After initial login a window displays prompting you to change the default admin password which protects its security TruVision Navigator 6 0 User Ma
79. n the server Graphics Card Dual 1GB AMD Radeon HD Optional depending on whether or not 7470 you want to view video from a Client on this machine Network 1024 x 768 Integrated PCIE 10 100 1000 Supported Video Units Table 6 shows the supported devices and related firmware versions Table 5 Supported Recording Devices UTC Devices Supported Firmware TruVision NVR20 TruVision NVR50 TruVision TVN10 TruVision TVR20 TruVision TVN21 P TruVision DVR12 TruVision DVR41 TruVision Navigator 6 0 User Manual 2 0h 1 0m 1 1 1 0 36 2 0 1 0 1 0 Chapter 1 Overview TruVision DVR42 TruVision NVR40 TVN40 TruVision DVR60 TVR60 TruVision DVR40 TVR40 TruVision DVR10 TVR10 TruVision DVR11 TVR11c TruVision DVR11 TVR11 1 0 4 2 1 Changelist 53820 4 0 V3 0 build 100416 2 0 Build 090722 and 2 2 Build 091210 1 0m 1 0k These models are in End of Life status and are not actively supported TruVision Navigator 6 0 User Manual Chapter 1 Overview Plug in Requirements Internet Explorer The following ActiveX controls in the Security Settings Dialog box need to be enabled 1 Enable automatic prompting of ActiveX Controls PEALE 3 3 E G PHETT i inistrator approved H y video and animation on a webpage that does not use Displa i Takes effect after you restart your computer Reset custom settings pee a Cael TruVision Navigator 6
80. nd click OK Right click on the name of the group under the Groups node in the Navigator and select Permissions The Group Permissions dialog will appear Figure 68 Group Permissions Window Client Server Notifications Health Diagnostics Groups and Users Audit History Groups and Users E Groups Details Permissions amp Grouper m BS Uses 2 Admin Grouper 1 Group Name Connection Priority Users Group Members On the Details Tab you can change the group name add users to the group and set the group s Connection Priority On the Permission Tab you can permission the group as appropriate On the Permissions Tab you can assign permissions to the group across the devices in your system Remember these group permissions will affect all of the specific users that are members of the group TruVision Navigator 6 0 User Manual 91 Chapter 4 TruVision Navigator Settings Audit History Settings Figure 69 Audit History window Audit History W Video Download V Database Backup Snapshot Export 7 Database Restore Trigger Output V Permission Change Configuration Change Firmware Upload From 8 11 2015 12 00 00AM rv To 8 11 201511 59 59PM fv Total Found 3 DateTime v Device User Name Details TVN10 10 113 57 97 Admir User changed configuration on camera PCamera 02 atonta 2015 08 11 07 59 47 TVN10 10 113 57 97
81. ne listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Bulk Configuration Yes Remote Reboot Yes IP Cameras UTC CamPlus2 IP Models Adding the UltraView IP or Encoder to the device Firmware via TruVision Navigator can take 10 20 seconds UTCC IP2VD DN V1 00E3 UTCC IP2VD DNP V1 00E3 UTCC IP2D V1 00E2 UTCC IP2D P V1 00E2 UTCC IP2B V1 00E2 UTCC IP2B P V1 00E2 UTC UltraView IP Firmware UVC IP EVRDN HR 4 2 1 53820 UVD IP EVRDNR 4 2 1 53820 UVC IP EVRDN HR P 4 2 1 53820 UVD IP EVRDNR P 4 2 1 53820 UVC IP XP3DN HR 4 2 1 53820 UVD IP XP3DNR 4 2 1 53820 UVC IP XP3DN HR P 4 2 1 53820 UVD IP XP3DNR P 4 2 1 53820 UTC UltraView Encoder Firmware UVE 101 DC105 NTSC 4 2 1 53820 UVE 101 DC105 PAL 4 2 1 53820 UTC Tr
82. nfiguration to find the best fit To control a PTZ camera using mouse commands within the video tile Load the PTZ Camera into the Viewer and select it Place your cursor in the center of the Viewing tile Left click and hold the mouse then drag to the right left up or down Notice the further from center the cursor gets the faster the camera will move Right click and hold the mouse then drag up or down to zoom in and out with the camera Note Interlogix cameras with motorized lens can also be controlled as a PTZ camera via the PTZ palette for iris and focus adjustments Users also have the ability to link a PTZ camera s presets into a sequence based upon a specific order and dwell time These sequences can be managed and tested by right clicking on the PTZ camera in the Navigator and selecting Preset Sequences Manage Sequences TruVision Navigator 6 0 User Manual 53 Chapter 3 Operation Figure 38 PTZ preset window Preset Order Preset Name Dwell Time s woos HD ON amp Wh These sequences can be activated by right clicking on the PTZ camera in the Navigator and selecting Preset Sequences and then the name of the sequence that was created Digital Zoom TruVision Navigator allows you to perform digital zoom in out functions to the live and recorded view To zoom in scroll up with the mouse wheel and to zoom out scroll down When in digital zoom mode you can click and hold the mouse left bu
83. ns with a HTTP port other than port 80 i e mydvr dyndns org 2222 if the HTTP port being used is 2222 When using No IP instead of DYNDNS you also need to add the HTTP port number Enter the Username and Password This field is only required if the device being added has been configured to require a username and password e Check the Add Recorder Offline checkbox if you wish to add the device to the Navigator but you know the device is currently offline e Click OK Note You may see an error message stating that your device was added but it has unsupported firmware However you should still be able to view video See the supported devices and firmware versions section of this document Adding Devices via Discovery Tool Click the Add Devices button and select Add via Discovery Tool Once the Add via Discovery Tool option is selected the device discovery window will display The device discovery window provides a list of available devices in the network To add devices to the Navigator select one or multiple devices from the list and click Add Your device should appear under the Device node in the Navigator panel Note You can select the TruVision Recorder Driver from the drop down list for any TruVision device Using this driver will enable the browser based configuration page of the device Note The Discovery Tool will attempt to add devices recorders or TruVision cameras by using their default credentials If the credentia
84. ntroller No other playback controls will work until the Live button is selected Live amp Playback Pause during local record is not supported 115 Appendix A Device Settings Feature Support Notes Instant Replay Yes There is a 2 to 5 minute video buffer in the device While video is in the buffer it cannot be viewed Once the buffer fills the video is written to the hard drive and is available for playback This affects Instant Replay and the Playback button in TruVision Navigator Those 2 features get their time increment from the user defined Instant Replay configuration on the TruVision Navigator Server Properties Tab As a result set this time increment to greater than 5 minutes to be safe If you try to search for video that is still in the buffer you will be taken to Live video Disk Analysis Alarm Video Loss is not supported in disk analysis Motion Disk analysis takes approximately 45 to 90 Recorded seconds depending on the amount of recorded data on the device Unknown Video Export Yes There will be approximately 4 seconds of additional video exported prior to the specified start time TruVision Yes mp4 proprietary file format Navigator Player PTZ Control Yes Focus Iris Control Yes PTZ protocol ge RS 485 does not support Focus and Iris commands in this release Presets Yes Tours Go To Only 1 tour is supported which is hard coded to Record Tour 1 on the PTZ camera Camera Search Alarm Text Search is not s
85. nual 21 Chapter 2 Installation Figure 11 Change Password Dialog Usemame Adm n Password Confirm Password Challenge Question What is your mother s maiden name Challenge Answer To change the password do the following Enter the new password in the Password field Re enter the password in the Confirm Password field Select one of the following challenge questions from the drop down list Enter the answer to your challenge question in the Challenge Answer field Press OK If you ever forget your password simply click on the Forgot button on the Login dialog This will allow you to answer your challenge question and if successful change your password and re enter the application without calling for any assistance In case you don t remember the Challenge Answer to recover your password click on Forgot button once again and call UTC technical support team with the tech support key automatically provided in the related field Technical support team will recover your password with this information 22 TruVision Navigator 6 0 User Manual Figure 12 User Account Challenge Dialog Usemame Admin Password Challenge Question What is your mother s maiden name v Challenge Answer Klatt Uninstall To uninstall TruVision Navigator do the following Confirm Password Chapter 2 Installation Launch the Add Remove Programs application from Windows Control Panel Navigate to TruVis
86. on H 264 Connection TCP Types UDP Streaming Limits 64 Live or Playback streams If connection lease is transferred among users simultaneously including those used when connection limit is reached the user whose by the web alarm connection is taken will be disconnected from the device and all videos closed see Connection Manager Stream Overlay Camera Name Date and Time High Low No Bandwidth Dual Streaming Yes 102 TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Stream The Mainstream is referred to as Event Stream is not supported on the device Nomenclature On Screen Display Time Lapse Web Browser Mainstream TruVision Navigator Mainstream The Sub stream is referred to as On Screen Display N A Web Browser Sub stream TruVision Navigator Sub stream Playback Play Video jumps back 4 seconds after resume playback Controls Pause from Fast Forward and Frame Advance Frame Advance When fast forwarding video and it catches up to Fast Forward 1x 2x 4x 8x 16x present time or Live video the video in the l viewing tile will remain paused until the user clicks Slow motion 1 0x 0 5x 0 25x the Live button in the Controller No other playback 0 125x 0 0625x controls will work until the Live button is selected Rewind 1x 2x 4x 8 simultaneously Digital Zoom Yes Snapshot Yes Local Record Yes Instant Replay Yes Disk Analysis Alarm Video Loss is not supported in disk
87. on Mark icon from the application status bar and notice the Custom Help title there Click on the link to access the content Database backup and restore TruVision Navigator offers users the ability to backup the TruVision Navigator database This backup should be moved off machine by an Administrator for safekeeping Should something happen to the machine where the TruVision Navigator database resides the Administrator can install that same version of TruVision Navigator and restore the database with the backup file This will bring the system back into operation quickly without manual re entry of device user group permission or other system configuration data To backup the TruVision Navigator database right click on the TruVision Navigator Server node and select Database Backup The Backup Database dialog will appear Provide a database backup name no file extension is necessary and take note of the path where the database backup file will reside The Administrator should copy or move this file to a safe location Upon initiation of the backup refer to the Tasks panel for status After successful completion your database backup file will reside at the designated location TruVision Navigator 6 0 User Manual 75 Chapter 4 TruVision Navigator Settings Figure 53 Settings Server Database Backup Dialog Window E nl Backup Database Your database backup file will be saved to C ProgramData Interlogix TruVision Navigator
88. ons Show Hide Camera camera may also be Visible due to other permissions 72 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Allow Disallow Open Video from Camera all methods double click and drag n drop in Navigator Show Hide PTZ and in tile mouse controls Watch Playback Video Show Hide Folder folder may also be visible due to other permissions or child permissions If you have Watch Playback Video you will automatically receive Watch Live Video Show Hide Device device may also be visible due to other permissions or child permissions Show Hide Camera camera may also be Visible due to other permissions Enable Disable Controller Playback controls including Go To Playback Live double click on timeline Enable Disable notifications in Notifier dialog Watch Video HBW Enable Disable Stream and Bandwidth menus in the Controller Requires at least one of the Watch Video permissions Live or Playback Export Video Enable Disable Local record button in Controller Requires both of the Watch Mideo permissions Live and Playback Enable Disable Snapshot and Video buttons in the Controller Show Hide Collector Panel View Disk Analysis Show Hide Tasks Panel panel may also be visible due to other permissions Show Hide Disk Analysis context menu for device Show Hide camera row in Disk Ana
89. ons as listed above Panels are resizable by dragging the vertical left or right splitter bars Arrow icons next to panel names signify the ability to hide unhide the panel This TruVision Navigator 6 0 User Manual Chapter 1 Overview provides custom application layout styles depending on the activities that you want to perform TruVision Navigator will remember your custom panel layout upon logout and restore you to that same point when you log back in The Navigator panel 1 is the central administration area in the software and allows you to quickly search and access any device or camera in your system The Navigator features double click or drag n drop capability to view cameras or devices as a whole By right clicking on any object in the Navigator you will be exposed to a number of operations that can be performed on the object These include health diagnostics device configuration disk analysis properties search firmware uploads and more Maps or floor plans can be added using jpg or png files Live camera icons can be placed on the maps to represent their physical locations Clicking on these camera icons loads video into the Viewer panel This panel is permission based so if you do not have rights to perform certain actions you will not see the options The Viewer panel 5 allows you to view both live and recorded video from any video source in the system to verify and act on the content It contains live or previous
90. or Configure a camera The steps required to modify a camera s configuration is similar to that of configuring a device To change a specific camera s configuration do the following Right click on a camera in the Navigator and select Configure Camera A configuration dialog will open Navigate through the settings make changes as appropriate and either click Ok or Cancel Ok will save the settings to the device and Cancel will abort the configurations you made Note The trusted source for camera titles is the device itself When adding a device for the first time TruVision Navigator will not pull the device s configuration information at the time of connection Therefore the cameras under the device in the Navigator panel may display generic camera titles Camera 1 Camera 2 Camera 3 etc Camera titles are updated in TruVision Navigator after you pull the device configuration for the first time Afterwards any changes to camera titles through TruVision Navigator will update both the Navigator and the device Note For protocol configuration of analog PTZ cameras attached to an embedded NVR via an encoder please use encoder web administration rather than the embedded recorder configuration menu TruVision Navigator 6 0 User Manual 57 Chapter 3 Operation Device properties Device properties consist of connection detail and capability information To obtain a device properties simply right click on the device and
91. ording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play Bi directional No Audio Notifications No Health IP Address Diagnostics MAC Address Model Name Firmware Upload Bulk Firmware Upload Device Configuration Bulk Configuration Device Log Support Remote Reboot Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Yes No No No No Yes 108 TruVision Navigator 6 0 User Manual Appendix A Device Details TruVision TVR60 Hybrid DVR Feature Default Ports Default Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming Support Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable admin 1234 H 264 TCP UDP 48 Live or Playback streams Notes We recommend changing this default password at time of installation If connection lease is transferred among users simultaneously with a maximum of 6 when connection limit is reached the user whose streams per channel Camera Name Date and Time No Yes TruVision Navigator 6 0 User Manual connect
92. osoft Visual C 2010 x64 Redistributable 10 0 Microsoft Corporation 7 29 2015 182MB 10 040219 B Adobe Technical Communication Suite 4 Adobe Systems Incorporated 7 29 2015 149GB 4 0 90 BB Adobe Technical Communication Suite 5 Adobe Systems Incorporated 7 29 2015 128GB 531 E Saxon HE 9 4 0 3 7 29 2015 18 8 MB m Adobe Captivate Quiz Results Analyzer Adobe Systems Incorporated 7 29 2015 7 I WebWorks ePublisher Express Quadralay Corporation 7 16 2015 259MB 14 1 1065 HTML Help Workshop 7 16 2015 ALM Platform Loader 11 HP 7 15 2015 364KB 11 00 8092 0 l A Adobe Acrobat XI Pro Adobe Systems 7 15 2015 663GB 11012 Q Network Recording Player Cisco WebEx LLC 7 9 2015 521MB 29 13 31 10003 Perforce Visual Components Perforce Software 7 9 2015 188MB 143 100 7674 PA Adobe Flash Plaver 18 NPAPI Adobe Systems Incoroorated 771 205 175MB 18 0 0194 bd a Interlogix Product version 6 0 7 1 Size 635 MB The InstallShield window appears and the application will prepare to remove your selection Figure 14 InstallShield Wizard window i TruVision Navigator InstallShield Wizard Preparing to Install Truvision Navigator Setup is preparing the InstallShield Wizard which will guide you through the program setup process Please wait Preparing to Install SSS Click the Yes button when this window appears 24 TruVision Navigator 6 0 User Manual Chapter 2 Installation Figu
93. ou will be prompted to change those credentials upon initial successful login You will also be prompted to provide a challenge question and response that in the future will allow you to reset your own password without Administrator assistance Once inside the application you should see all of the devices in the Navigator per the permissions granted by the Administrator Remember when a new user is added to the system that user does not have any permissions assigned and therefore will not be able to login to the application You must assign user permissions before the user can login To assign permissions to a user click on the user in the Settings Groups and Users tab and click on the Permissions tab Figure 56 Settings Group and User Permissions tab Gient_ Server Notifications Health Diagnostics Groups and Users Audit History Groups and Users Details Permissions Connection Priority 1 Permission Acknowledge notifications Export video Manage devices Pan Tilt Zoom Trigger outputs View device diagnostics View disk analysis View notifications Watch live video Watch live video HBW Watch playback video Watch playback video HBW SHEE SSBSESBSBSBSBSES Highlight the TruVision Navigator Server node in the device tree and allow deny the permissions for this user in the Permission section If your Permission Model is set to Simple only users you will only
94. owse for a specific video clip in another directory and load it into the Play List Snapshot allows the user to take a snapshot of the highlighted video tile Print allows the user to print a snapshot of the highlighted video tile Maximize Screen takes the TruVision Navigator Player full screen and hides the Play List and Tool Bar at the top of the application Playback Controls allows for FFWD RWD Play Pause Frame Reverse and Frame Advance Timeline allows the user to jump ahead or back in time for a single selected video tile Audio allows the user to hear audio if present for only the selected video tile If all video tiles are selected no audio will play Select All Videos allows the user to select all video tiles Once all video tiles are selected white outline around the video tiles the Playback Controls will affect all video tiles and not just a single one However each clip will begin at its own start time and end at its own end time This holds true for the snapshot and print capability as well The timeline will not appear when multiple video clips are selected Sync Playback Start allows the user to start all video clips at the same time TruVision Navigator 6 0 User Manual Chapter 3 Operation Note As the video clips are played there may be time gaps due to the different video settings on each clip source i e different fps This function will ensure that the initiation of the
95. p Sym 1028 _ Video Loss an TVN40 4444 Motion TVR20 1600 Disk Full TVR30 31 5000 Disk Failure TruVision Recorders 5001 VCA Note Available notifications are device dependent Preserve notifications for 1 Days Email n Primary Address Altemate Address Note Changes wont take effect until you restart the TruVision Navigator Service The Notifications tab of Settings Window provides following server settings e Select events for notification e Notifications Ports e Primary and Alternate Email Addresses Length of notification preservation Notifications and Notifier Devices have the ability to push notifications out to an IP Address and port for proactive issue resolution These notifications typically include alarm video loss motion etc See the device specific chapters for what notifications are supported per device In order to receive notifications from devices in TruVision Navigator there are configurations that need to be made at both the device and TruVision Navigator service level TruVision Navigator 6 0 User Manual 85 Chapter 4 TruVision Navigator Settings Device configuration each device must be set up to push its available notifications to the IP Address and port of where the Notification Services are located See the device specific chapters for detailed instructions per device TruVision Navigator Service configuration the Notification Service settings mus
96. pport D gt types alarm This is a hardware limitation The Viewing Panel Figure 36 Viewer Panel The TruVision Navigator Viewer panel allows you to manage cameras and camera views in different ways as outlined below 50 TruVision Navigator 6 0 User Manual Chapter 3 Operation Tab views Up to 10 separate detachable tabbed viewing panels can running Multi site The multi site feature allows you to view video from multiple cameras from different devices simultaneously in the Viewer TruVision Navigator can render Wavelet Wavejet MJPEG MPEG4 and H 264 compression streams simultaneously which allows you to mix and match the cameras from your many devices seamlessly Standard video tile layouts include 1x1 2x2 3x3 4x4 and 5x5 You can also use the 8 up custom tile layout that features 1 large video tile surrounded by 7 smaller ones When in a multi up view i e 4x4 you can double click in a video tile to bring the video to full screen Double click in the video tile again to return to multi up viewing H Save custom view Maximize Viewer If you would like to close all panels instantly except for the Viewer use this option Click it again to return to the previous layout Close All Video Select this option to close all video Instant Replay Click on the Instant Replay button on the video tile to go from Live to Playback by a user defined and pre configured period of time i e 5 minutes for quic
97. pport varying levels of camera search See the device specific chapters for more detail on what types of video data is available per device TruVision Navigator 6 0 User Manual 61 Chapter 3 Operation To perform a camera search right click on the camera in the Navigator and select Search The search dialog will appear From the search dialog you can specify the video type and time date range and upon clicking Search the results will appear in the table Click the hyperlinked start times to review the video in the Viewer Figure 45 Search dialog Q Search TVN21 10 113 57 10 IPCamera 02 Motion Other VCA Alarms I Cross Line I Intrusion Detection I Audio Exception Detection Date Time MM Smart Search IM Face Detection I Defocus Detection P za I Scene Change Detection Start Time 8 30 2015 7 38 36 AM End Time 10 6 2015 7 39 36 AM Search Sub Stream Start Time End Time Description TruVision Recorder Browser Configuration TruVision Recorder Browser Configuration is currently available for the Recorders listed below To configure these devices through their native configuration web page see TruVision Recorder Drive Configuration on page 72 Table 7 Browser Configuration Compatibility Recorder Model Firmware version TVN 10 2 0 and above TVN 21 3 0 and above TVR 44HD All versions TVR 12 HD All versions TVR 70 All versions 62 TruVision Navigator 6 0 User Manual Chapter 3 Operation Older model recor
98. r group folder device or camera in the Navigator is to use the Search at the top of the panel Simply type any alphanumeric string into the Search field and press Enter Focus will go instantly to the object that matches the string Press Enter again to move to the next object that matches the string and so on until you have been to each object Enter a different alphanumeric string to perform another search Maps Maps or floor plans can be added using jpg or png files Camera icons can be placed on the maps to represent their physical locations Clicking on these camera icons loads video into the Viewer panel Right Click on the Map icon in the navigator tree 40 TruVision Navigator 6 0 User Manual Chapter 3 Operation Figure 28 Add Map drop down menu Devices y New Folder 1 r New Folder 2 TVN10 10 113 57 113 TVN21 10 113 57 10 SP PCamera 01 PCamera 02 TVN21 10 113 57 TVW 1112 10 113 57 24 Add Map Add Folder The Open Map file window will display Navigate to the image file that you want to use and click Open The Map will appear in the device tree under maps Right click on the map name and select Configure Map to add cameras Click and drag a camera from the device tree to the map to add the camera to the map Figure 29 Configure Map Click OK to save Double click on the map name to open in a video pane Clicking on the camera icons placed on the map will launch that cameras video TruVis
99. re 15 Confirmation window Do you want to completely remove the selected application and all of its features The uninstall will begin and the status window will appear Figure 16 Setup Status window Setup Status The InstallShield Wizard is removing Trulvision Navigator Validating install InstallShield When complete click on the Finish button and restart your computer TruVision Navigator 6 0 User Manual 25 Chapter 2 Installation Figure 17 Uninstall Complete window Uninstall Complete InstallShield Wizard has finished uninstalling Tru ision Navigator Yes want to restart my computer now D No will restart my computer later Remove any disks from their drives and then click Finish to complete setup lt Back Cancel Repeat these same uninstall steps for the TruVision Navigator Client application in the Add or Remove Programs window Note This process will remove all TruVision Navigator files and logs from your system No Registry edits are necessary to remove TruVision Navigator from the machine 26 TruVision Navigator 6 0 User Manual Chapter 2 Installation Network Time Protocol NTP Service The TruVision Navigator Server has the ability to act as an NTP Service for devices on the network you also have the flexibility to use other 3rd party NTP Services should you choose Enable the NTP Service in TruVision Navigator by going to Start All Programs
100. recorded videos that can be launched from the Notifier Navigator or Collector Multiple tabbed viewing panels can be added up to 10 These additional viewing panels can also be detached and become free floating windows An embedded viewer the Event Monitor is now available in the Viewer panel Users have several tile layouts to choose from when arranging the video sources Standard tile layouts include 1x1 2x2 3x3 4x4 and 5x5 We also support a Custom Tile Layout with 1 large tile and 7 smaller surrounding tiles for additional flexibility Double clicking in any single tile will bring that video to full screen Double clicking the video again will restore the video to the previous tile layout As well Instant Replay is available from the video tile itself by clicking on the Instant Replay icon If your system contains PTZ pan tilt zoom cameras the Viewer panel has mouse support for PTZ features from within the video tile Left click and move the mouse left right up and down to adjust the pan and tilt of the camera Right click and move the mouse up and down to allow the camera lens to zoom in and out The Controller panel 11 allows you to manage video once it is loaded in the Viewer The Controller features a toolbar a timeline playback controls and stream switching capabilities When a specific video tile is selected blue outline around the video tile the Controller features will affect that video tile The Controller toolbar al
101. rom the date of delivery of the Licensed Product Software Warranty Period the functions contained in the Software will be fit for their intended purpose as described in the accompanying documentation and will conform in all material respects to the specifications stated in such documentation UTC does not warrant that the operation of the Software will be uninterrupted or error free Your exclusive remedy under this limited warranty for nonconforming Software shall be repair or replacement of the Software at the sole discretion of UTC To obtain a repair or replacement of nonconforming Software contact your Interlogix reseller directly or contact us online at www interlogix com customer support during the Software Warranty EXCEPT FOR THE PRECEDING EXPRESS LIMITED WARRANTY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW UTC PROVIDES THE SOFTWARE WITHOUT ANY WARRANTIES OF ANY KIN EXPRESS IMPLIED OR STATUTORY UTC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT 6 Limitation of liability UTC s sole obligation or liability under this agreement is the repair or replacement of nonconforming software and or defective media according to the limited warranty above TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT WILL UTC BE LIABLE FOR ANY LOST PROFITS OR BUSINESS OPPORTUNITIES LOSS OF USE BUSINESS INTERRUPTION LOSS OF DATA OR ANY OTHER INDIRECT SPE
102. ruVision Navigator supports Instant Replay from the video tile itself via the Instant Replay icon This affords an operator the ability with one mouse click to rewind selected video by a user defined pre configured amount of time 99 minutes and 59 seconds maximum To set your Instant Replay time enter the minutes and seconds and 74 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings click OK This setting can be found at the Server Settings screen in the Settings menu located in the bottom toolbar Load video into the Viewer and mouse over the Instant Replay icon white back arrow to the left of the close video icon on the far right of the video tile status bar Notice your pre configured amount of time in the Tool Tip Click on the icon to go back that amount of time with the selected video See the specific device chapters for limitations on instant replay per device Custom Help TruVision Navigator has Custom Help access that allows individual organizations to provide their own additional content to facilitate adoption of the software This content is completely user defined TruVision Navigator simply provides a pathway for users to access it To add a Custom Help link enter the Custom Help title of the content that you want to expose to users Next enter the Custom Help link which is the actual path to the content users will not see what you enter in this field Click OK Open the Help dialog Questi
103. rvice on the Client machine is responsible for executing all tasks on behalf of the Client These tasks include video exports firmware upgrades bulk configurations and database backup restores To be sure that you do not have issues you can perform the following steps below If you have Admin privileges on the machine Open up Windows Explorer and locate the directory where the TruVision Navigator application is installed By default TruVision Navigator is placed in C Program Files Interlogix TruVision Navigator lf you changed that default pathway navigate to the revised location now Open the Clientinstaller folder and find the TruVision Navigator Client exe Right click on the executable and select Properties Click on the Compatibility Tab and check the Run the program as an administrator option Click OK Login to the application and begin using TruVision Navigator 28 TruVision Navigator 6 0 User Manual Chapter 2 Installation Figure 20 TruVision Navigator Client Properties lt TruVision Navigator 6 0 Properties ai Security ___ Details Previous Versions General Shortcut Compatibility TruVision Navigator 6 0 Target type Application Target location TruVision Navigator Target baix TruVision Navigator Tru Vision Navigator exe Start in C Program Files 6 lt 86 Interlogic TruVision Navic Shortcut key None Run l Nomal window Z Comment l Open Fil
104. s and server client URL information Notifications settings include the network settings necessary to receive events from each device Also this menu includes the e mail notification settings as well as a filter of specific notification types 4 TruVision Navigator 6 0 User Manual Chapter 1 Overview Health diagnostics settings include a filter of diagnostics to be received as well as e mail settings to receive notifications of diagnostics information Also automatic diagnostic polling can be scheduled from this menu The Help dialog 4 offers an easy to use Help function for more detailed system instructions You can also obtain TruVision Navigator version information copyright and end user license agreement information here Organizations have the ability to add their own custom Help or training link here to facilitate the adoption of the product The Event Center dialog allows you to collect and manage any notifications sent to you from the devices The Event Center dialog window is launched with the Details icon 9 in the Notifier 8 panel You must configure your devices to send these notifications over the network via TCP or SMTP to the IP address of the TruVision Navigator Server machine In addition the firewall must be configured on the TruVision Navigator Server machine to accept these network notifications Video associated with these events can also be directly sent to the Event Monitor 6 embedded in the Viewer panel
105. s feature only requires 1 fisheye view live or playback from the device Navigator will dewarp from this 1 view multiple dewarped views Right click on the 360 degree camera and select dewarping Select the views desired and click Ok Figure 26 Dewarping menu Search Live Dewarp Views PTZ Display Analytics Rules Panaromic 180 Stream Panaromic 360 Trigger Outputs Assign to Event Monitor Close TruVision Navigator 6 0 User Manual 39 Chapter 3 Operation Organize the Navigator The Navigator allows you to organize your devices in a logical manner As systems get a larger this will enable you to find your devices and cameras easily To organize your Navigator do the following In the Navigator click the Add Folder button This creates a new folder Enter a name for the new folder and press Enter To add a sub folder within the previously created folder right click on the parent folder and select Add Folder from the context menu Figure 27 Navigator folders ol TruVision Navigator 6 0 Add Device Add Manually Add Folder Add via Discovery Tool Run Health Diagnostics Import Address Book Export Address Book Open Exported Video File Tasks Device Management Click and drag devices into folders or folders within folders until your organization is complete Remember that cameras will always stay attached to their respective devices Another easy way to find any object use
106. see the Allow column If your Permission Model is set to Advanced both users and groups you will see both the Allow and Deny columns As you do this the permissions you are granting will cascade down to all of the devices that you have listed under the TruVision Navigator Server A blue breadcrumb will appear on all of the folders devices and cameras that the user has permissions TruVision Navigator 6 0 User Manual 79 Chapter 4 TruVision Navigator Settings When assigning permissions you have the ability to specify whether the permission is applied at the parent or child node Granting permissions at a parent node will cascade those permissions down to the child nodes For example granting permissions at the TruVision Navigator Server level will cascade down over all folders devices and cameras beneath it These are indicated with a blue breadcrumb Conversely granting permissions at the child node will not change permissions up at the parent node In this case the child node will show a blue breadcrumb and the parent will show a grey breadcrumb The table below describes this feature in detail Table 10 Permission breadcrumbs A blue breadcrumb indicates that there are express permissions granted on that node These permissions are inherited by the children nodes underneath the parent node A grey breadcrumb indicates that there are express permissions assigned o a child of the parent node but not at the parent node itself
107. ser from the camera configuration menu with a right click on the device camera TruVision Navigator 6 0 User Manual 37 Chapter 3 Operation Adding a TruVision 360 degree Camera TruVision Navigator 6 0 supports the Interlogix 360 degree panoramic cameras These cameras can be added to TruVision NVRs as a regular IP camera manually or via discovery tool Each Panoramic camera provides five streams to the user 1x Raw 360 degree image 1x Two 180 degree bands in one video stream 3x 120 degree streams with digital PTZ capability When a panoramic camera is added to a device the camera will show up in the device tree and have its own node with up to five channels listed under it By default the panoramic camera will be added with only 360 degree mode enabled To add the rest of the views Right click on the camera and select properties Inthe properties menu select the views desired and click Ok Figure 25 Panoramic Cameras Properties tab Connection Device Type TV Panoramic Camera Device Title TVN21 10 113 57 10 360 Cam Device Address 192 168 254 4 Port 8000 Streaming Type Usemame Test Connection Password Mount Type 38 TruVision Navigator 6 0 User Manual Chapter 3 Operation Dewarping Feature Dewarping commands are available on 360 degree cameras Dewarping provides an alternate view other than the fisheye type image normally associated with 360 degree cameras Thi
108. t type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the one listed on the TruVision Navigator Server Properties dialog Notifications Tab To setup the device to send TCP notifications for the device itself i e Disk Full and Disk Failure right click on the device in the Navigator and select Configure Device On the Notification Tab for each notification type ensure that notify me is selected Repeat for each notification type and click Save Ensure the notification port on the device matches that of TruVision Navigator Server as described above Restart both the Notification Writer and Notification Processor for TruVision Navigator to process the notifications Email notification is not supported at the device level 97 Appendix A Device Settings Feature Support Notes Device Yes Configuration Bulk Yes Configuration Remote Reboot Yes Device log Yes support TruVision TVR11 TVR12 DVR Feature Support Notes Default Ports Default Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming 98 Video 8000 editable
109. t be configured to listen on that same port for those notifications Note Routers and firewalls may have to be configured accordingly to allow for this traffic Ensure that either the TCP Listener Port or the Email Listener Port SMTP on the Notifications Tab of the TruVision Navigator Server Properties dialog matches the port setup on the device itself TruVision Navigator offers you the ability to prune the notification data out of your database to keep the size down Set the retention period for this data as such If any of these values are changed please restart the Notification Writer and Notification Processor services via the Services dialog for the changes to take effect The central repository for notifications is the Notifier dialog You can launch this dialog from the notification icon in the application status bar From the Notifier you can view video for live notifications as they are received by double clicking on the camera name link in the dialog This will launch the video in the Viewer New unacknowledged notifications are signified with a red alert icon over the Notifier icon in the application status bar You can also tie these live notifications to an audible sound See the Settings section for more information on this feature Once a live notification is acknowledged it is considered a stored or historic notification that can be searched You can use the filters and time date ranges to further define your notification
110. the recommended option lt will install a basic standalone system that uses an internally managed database 5 Advanced Use this option to install the product in client server mode or to override default settings The Confirm Selections window displays click on the Install button The Installing product window displays briefly then the Ntp InstallationShield Wizard displays Figure 3 Ntp InstallationShield Wizard Welcome to the InstallShield Wizard for Ntp The InstallShield R Wizard will install Ntp on your computer To continue dick Next WARNING This program is protected by copyright law and international treaties 16 TruVision Navigator 6 0 User Manual Chapter 2 Installation Click Next to continue The Ntp License Agreement window displays Click the Accept checkbox and the Next button to continue The Setup Type window displays Click the Complete radial button and the Next button to continue with a normal setup The Ready to Install the Program window displays Click on the Install button to continue When completed the InstallSheild Wizard Completed window displays Click on the Finnish button to continue The Product Installed window will display Click on the Close button to to complete the installation Figure 4 Product Installed window P x TruVision Navigator 6 0 iL in a Product Installed Q TruVision Navigator is now installed on your computer Installation Mult
111. to the Collector To delete video clips from the Collector click the delete icon next to the thumbnail Rename print or E mail snapshots with a right click of the mouse on the thumbnail The Tasks 4 panel affords the user one central place to monitor the tasks that have been created and scheduled in the system These tasks include video exports firmware upgrades bulk configurations database backups and database restores The Tasks panel provides a real time status of the tasks in the queue and the reason if a task was unsuccessful The Tasks panel is launched using the Show Scheduled Tasks icon in the Navigator panel The Settings dialog 4 allows the user to configure several options within the application These include settings for client server notifications audit histroy and health diagnostics Client settings apply to each client station These settings include CPU threshold control POS activation aspect ratio and bandwidth controls for video monitoring and audio activation Enable the maximum CPU threshold here to prevent your CPU from reaching 100 during video rendering As with all applications you will experience a system slow down as you reach 100 CPU Enable your alert sound when new device notifications are received in TruVision Navigator s Notifier Enable the aspect ratio for live and playback video in the Viewer Server settings include the SMTP server settings permission settings custom help link setting
112. tor 6 0 User Manual channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play 111 Appendix A Device Settings Feature Support Notes Notifications Health Diagnostics Firmware Upload Bulk Firmware Upload Device Configuration 112 Alarm Video Loss Motion Disk Full Disk Failure IP Address MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Yes Yes Yes To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for each event type ensure that notify me is selected Repeat for each event type On the Notifications Tab the Notify IP Address should be the IP address of where the TruVision Navigator Server services are located Notification Writer and Notification Processor The Notify Port is defaulted to 5001 and is editable Ensure this port matches the o
113. tor 6 0 User Manual 89 Chapter 4 TruVision Navigator Settings Groups and User Settings Figure 67 Groups and User window a Settings Client Server Notifications Health Diagnostics Groups and Users Audit History Groups and Users 4 Groups Details Pemissions sf BS F Uses a Usemame Admin Admin First Name Last Name Admin Admin Email Address Comments Status Active Change Password Group and User tab of Settings Window provides following server settings e Details e Permissions Model Group management The Advanced Permission Model on the TruVision Navigator Server Permissions dialog allows you to utilize groups within TruVision Navigator Groups allow you to scale user permissions in your system across many users For instance many users can be placed into a single group and that single group can be assigned permissions against the folders devices in the system Without groups the Administrator would have to permission each user against those same devices 90 TruVision Navigator 6 0 User Manual Chapter 4 TruVision Navigator Settings Before you create a group right click on the TruVision Navigator Server node in the Navigator and select Permissions The Permissions s dialog will appear Ensure the Permission Model is set to Advanced Now right click on the Groups node in the Navigator and select Add Group Provide a name for the group on the Add Group dialog a
114. ttinns C Windows System32 UserAccountControlSettings exe cones Launch Installing Navigator on Windows 8 platforms TruVision Navigator can be installed on Windows 8 platforms with the following prerequisites met before installation Microsoft Windows 8 OS needs to support Microsoft SQL database drivers fully before the TruVision Navigator installation starts Therefore these prerequisites are needed to make your system ready for TruVision Navigator installation Please follow below instructions before installing Navigator on Windows 8 platforms 1 Client Server type installations There are two scenarios a Windows 8 without SQL installed i Must install all the important updates from Microsoft ii Install WinPcap 4 1 2 manually prior to or after installing Navigator iii the machine Navigator will install SQL 2008 express when detecting no SQL installed in b Windows 8 with SQL2008 Express R2 SP1 or SP2 installed i Must install all the important updates from Microsoft ii Install WinPcap 4 1 2 manually prior to or after installing Navigator 2 To make the WinPCAP compatible with Windows 8 a Right click on WinPcap exe file b Select Properties 30 Navigator will allow user to use existing SQL 2008 Express TruVision Navigator 6 0 User Manual Chapter 2 Installation c Compatibility d Check Run this program in compatibility mode for Select Windows 7 and
115. tton to Navigate in the zoomed image Tampering Monitor TruVision Navigator is equipped with a tampering monitor that compares the current image with a reference image taken during the installation Tampering monitor keeps a record of each camera by taking a reference snapshot and restoring it in the database To open the tampering monitor right click on a recorder and select Tampering Monitor and Tampering Monitor window will display 54 TruVision Navigator 6 0 User Manual Chapter 3 Operation Figure 39 Tampering Monitor On the left hand side reference images will be listed with the date and time they were taken For the first time applications of this feature the reference images will be empty therefore user should click Update All to save the reference images By comparing reference images with live images located on the right hand side user can easily measure any tampering activity on each camera Configuring discovered device s Discovered devices Recorders and Cameras can be configured within TruVision Navigator New with this release is the ability to configure the devices through the devices internal configuration web page TruVision Recorder Browser Configuration is currently available for the Recorders listed below To configure these devices through their native configuration web page see TruVision Recorder Drive Configuration on page 72 TruVision Navigator 6 0 User Manual 55 Chapter 3 Operation T
116. u also need to close TruNav before continuing When completed relaunch TruVision Navigator Right click on the TruVision device and select Configure Device TruVision Navigator now opens the devices internal configuration web page 64 TruVision Navigator 6 0 User Manual Figure 49 Device Configuration dialog Device Configuration pi Log Search Configuration Configuration Browser Configuration Remote Configuration Camera Setup IP Camera Si Camera Tamper Text Overlay Restri VCA Network Settings Recording Alarm amp Event Setup Device Management Time amp Date Settings Configuration Files Upgrade Firmware Holiday Storage Management User Management System Information Browser Configuration Protocol Type Stream Type Window division Mode Video File Size Latency Window Segmentation 0 in Live View to yts in Live View to ts when Playback to Save Clips when Playback to Save Downloaded File to 512M Medium No C Users 208035851 UTC Web RecordFiles IC Users 208035851 UTC Web CaptureFiles IC Users 208035851 UTC Web PlaybackPics IC Users 208035851 UTC Web PlaybackFiles IC Users 208035851 UTC Web DownloadFiles Chapter 3 Operation Configure the device with your required preferences See the device s User Manual for all configuration options Note For cameras not connected to a recorder you will be required to enter the camera s log in credent
117. uVision H 264 Models TBD Panasonic I Pro Network Cameras Firmware NW484S 1 50E2 NF284 1 50E2 NP 244 1 80E4 The UltraView IP or Encoder can take 10 20 seconds to stream video once its configuration has been changed Motion JPEG is not supported on the CamPlus2 If IP cameras are added through the device s OSD or Web Browser they MUST be added in sequential order in the 16 available slots on the device i e 1 2 3 and 4 The device supports up to 8 IP cameras For the TruVision H 264 IP Camera turn off Display Name and Display OSD via the camera s Web Browser or you will see duplicate time date stamps overlaid on the video 1 from the camera and 1 from TruVision Navigator TruVision Navigator 6 0 User Manual 113 Appendix A Device Settings TruVision TVN10 20 21 50 NVR Feature Support Notes Default Ports Default Username Password Compression Connection Types Streaming Limits Stream Overlay High Low Bandwidth Dual Streaming 114 Video 8000 editable Command and Control 8000 editable Configuration 8000 editable Notifications 5001 editable Firmware Upload 8000 editable admin 1234 H 264 TCP UDP TVN20 48 Live or Playback streams simultaneously with a maximum of 6 streams per channel TVN21 50 128 Live or Playback streams simultaneously with a maximum of 6 streams per channel Camera Name Date and Time No Y
118. upported on the device Event Motion Motion Yes Get the configuration for this device via TruVision Navigator and set the active zones on a per camera basis via the Motion Configuration option associated with each camera Audio Yes There are 16 audio inputs per device 1 per channel Enabling audio on the device is a per channel setting Access the settings by going to the device configuration and enabling the audio option on the Recording Tab for each camera If enabled as soon as any camera from the device is added in the TruVision Navigator Viewer and selected the audio will play Bi directional No Audio 116 TruVision Navigator 6 0 User Manual Appendix A Device Details Feature Support Notes Notifications Health Diagnostics Firmware Upload Bulk Firmware Upload Device Configuration Alarm Video Loss Motion Disk Full Disk Failure IP Address MAC Address Model Name Serial Number Firmware Version Device Date Time Total Device Health HDD Status HDD Capacity Cameras in Video Loss Cameras in Alarm Current Client Connections Record Status Yes Yes Yes TruVision Navigator 6 0 User Manual To setup the device to send TCP notifications for cameras right click on the device in the Navigator and select Configure Device On the Camera Tab s Event Section select the events you would like to receive and set the schedules as appropriate On the Camera Tab s Rules Section for

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