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Mini-Modem (56 kbps Data/Fax Modem)

1. 5 Type data from your keyboard For this test typing multiple upper case U characters is a good way to send an alternating test pattern of ones and zeros The data received by the remote modem will enter its analog receiver be converted to digital data be reconverted into analog and then looped through its transmitter back to the local modem Your modem passes this test if the data entered from the local keyboard is the same as the data received on your monitor Local Remote Computer Modem Modem Computer or Terminal or Terminal Type AT in terminal mode hit ENTER dial remote modem establish On line mode enter escape sequence type AT amp TO and hit ENTER Figure 5 3 Digital Loopback Test remote automatic MINI MODEM 56 KBPS DATA FAX MODEM 6 Service and Technical Support 6 1 Calling Black Box If you have any questions about the operation of this unit please call Black Box Technical Support at 724 746 5500 6 2 About the Internet You can also e mail your questions to this address info blackbox com Visit the Black Box Web site at http www blackbox com Appendix A Tone Dial Frequencies Hz Digits 697 1 2 3 A O Jl a 770 4 5 6 B OO 852 7 8 9 C OO 941 0 D El E yg Hz 1209 1336 1477 1633 The tone dialing method combines two frequencies for each of the twelve digits found on a touch tone dial pad This me
2. Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100 The Load Number for this product is 3 This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in ICES 003 of Industry Canada lt BLACK BOX Copyright 2001 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 e Fax 724 746 0746
3. Default 300 bps lt max rate gt See Possible Rates bps above Default 33600 bps Table 4 1 Subparameter Definitions MINI MODEM 56 KBPS DATA FAX MODEM NOTE Use a comma to separate optional parameters For example MS 11 1 300 28800 MS command with the default settings Subparameters that you do not enter remain at their current value Type a comma alone to skip a subparameter or carriage return to skip the last subparameter For example MS 0 lt Enter gt disables auto mode and keeps all other settings at their current value Command SDR n Enable Disable Distinctive Ring Values SDR n Default 0 Description SDR 0 Disables Distinctive Ring Any valid ring detected is reported as RING SDR 1 Enables Distinctive Ring Type 1 SDR 2 Enables Distinctive Ring Type 2 SDR 3 Enables Distinctive Ring Types l and 2 SDR 4 Enables Distinctive Ring Type 3 SDR 5 Enables Distinctive Ring Types l and 3 SDR 6 Enables Distinctive Ring Types 2 and 3 MINI MODEM 56 KBPS DATA FAX MODEM SDR 7 Enables Distinctive Ring Types 1 2 and 3 The ring types supported and the corresponding ring cadence detect definitions are as follows Table 4 2 Distinctive Ring Types Distinctive Ring Type Definitions of Ring Cadence 2 0 sec ON 4 0 sec OFF 0 8 sec ON 0 4 sec OFF 0 8 sec ON 0 4 sec OFF 0 4 sec ON 0 2 sec OFF 0 4 sec ON 0 2 sec OFF 0 8 sec ON 4 0 sec OFF Co
4. Local Digital Loop Remote Digital Loop Indicators LEDs for Send Data Receive Data Carrier Detect various speed indicators Off Hook Terminal Ready Error Correction Fax Controls Power ON OFF Switch Speaker 2 inch cone with software or command controlled volume Operating Temperature 32 to 120 F 0 to 50 C Power Requirement MD1620A 115 VAC 60 Hz 0 3 amp 2 prong outlet mounted transformer MD1620A JAP Input voltage 100 VAC Input frequency 60 50 Hz Output voltage 14 V 714 mA International models 240V 50Hz optional Power Consumption 5 Watts MINI MODEM 56 KBPS DATA FAX MODEM Regulatory Compliance UL CUL CSA FCC Size 5 6 H x 4 25 W x 1 15 D 14 8 x 10 8 x 2 9 cm Weight 0 5 Ib 1 1 kg MINI MODEM 56 KBPS DATA FAX MODEM 2 Introduction and Description 2 1 Introduction This User s Manual will help you install configure test and use your Mini Modem 56 kbps Data Fax Modem 2 2 Product Description Your Mini Modem incorporates a modem technology called K56flex that enables Internet connections at data rates up to 56 kbps over standard telephone lines In the United States FCC regulations limit transmission speed to 53 kbps K56flex technology is able to propel data downstream from the Internet to your computer at speeds of up to 56 kbps because data is digitally encoded instead of modulated Upstream transmission mostly keystroke and
5. Modulation gt lt Protocol gt lt Compression gt lt Line speed gt NOTE Connect messages are contingent on X W and S95 command settings Command MS Select Modulation Values n a Default n a Description MS This extended format command selects the MINI MODEM 56 KBPS DATA FAX MODEM modulation optionally enables or disables automode and optionally specifies the lowest and highest connection rates using one to four subparameters client modem or five subparameters server modem The command format is MS lt mod gt lt automode gt lt min_rate gt lt max_rate lt x_law lt rb_signalling gt lt cr gt The modem can send a string of information to the DTE consisting of selected options when AT MS lt cr gt is entered The following table is a display of subparameter definitions MINI MODEM 56 KBPS DATA FAX MODEM Subparameter Definitions Selects Modulation Possible Rates bps 21 300 22 1200 22bis 2400 1200 23 1200 32 9600 4800 14 4K 12K 9 6K 7 2K 34 33 6K 31 2K 28 8K 26 4K 24K 19 2K 16 8K 14 4K 12K 9 6K 7 2K 4 8K 2 4K 56K 54K 52K 50K 48K 46K 44K 42K 40K 38K 32K downstream speeds Bell 103 300 Bell 212 1200 lt auto mode gt Enables disables automatic modulation negotiation with remote modem Disables NO command Equivalent Enables NO command Equivalent lt min rate gt See Possible Rates bps above
6. e Auto answer may be disabled Turn on auto answer in your datacomm program or send the command ATS0 1 to your modem in terminal mode 3 7 6 SLOW FILE TRANSFER e You may have an older UART For best throughput install a 16550FN or higher UART e If you are running under Windows 3 1 and have a 16550AFN UART you must replace the Windows serial driver COMM DRV to take full advantage of the UART s speed e If you are using a slow transfer protocol such as Xmodem or Kermit try Zmodem or Ymodem G instead e Is your line noisy If there is static on your line the modem has to resend many blocks of data to insure accuracy You must have a clean line for maximum speed e Are you downloading a compressed file with MNP5 hardware compression enabled Since hardware data compression cannot compress MINI MODEM 56 KBPS DATA FAX MODEM a file already compressed by an archiving program the transfer can be marginally slower with data compression enabled than with it disabled e Try entering the amp V View Parameters command making a screen print of the diagnostics listing and checking for parameters that may be unacceptable 3 7 7 LOSING DATA e If you are using data compression and a high speed serial port set the serial port baud rate to four times the data rate e Your UART may not be reliable at serial port speeds over 9600 bps or 19 200 bps Turn off data compression reset your serial port speed to a lower
7. 00rl 0 Enable Result Codes Disable Result Codes Set Register Value r S register number n varies None Set value of register Sr to value of n where n is entered in decimal format Read Write Register Value n V Or None The modem selects an S Register performs an S Register read or write function or reports the value of an S Register n establishes S Register n as the last accessed n v sets the S Register value MINI MODEM 56 KBPS DATA FAX MODEM n reports the value of S Register n For example ATS7 establishes S7 as the last accessed register AT 40 sets the contents of the last register accessed to 40 ATS 20 sets the contents of the last register accessed to 20 Command Vn Terse Verbose Result Code Format Values n Oorl Default 1 Description VO Displays Result Codes as digits terse response vl Displays Result Codes as words verbose response Command Wn Connect Message Control Values n 0 1lor2 Default 0 MINI MODEM 56 KBPS DATA FAX MODEM Description WO Upon connection the modem reports DTE speed only e g CONNECT 56000 Other responses are disabled Wl Upon connection the modem reports the line speed the error correction protocol and the DTE speed Other responses are disabled W3 Upon connection the modem reports DCE speed only e g CONNECT 28800 Other responses are disabled NOTE This command controls the format of CONNECT mess
8. Detected 152 CARRIER 36000 36000 bps Data Carrier Detected 153 CARRIER 38000 38000 bps Data Carrier Detected 154 CARRIER 40000 40000 bps Data Carrier Detected 155 CARRIER 42000 42000 bps Data Carrier Detected 156 CARRIER 44000 44000 bps Data Carrier Detected 157 CARRIER 46000 46000 bps Data Carrier Detected 158 CARRIER 48000 48000 bps Data Carrier Detected 159 CARRIER 50000 50000 bps Data Carrier Detected 160 CARRIER 52000 52000 bps Data Carrier Detected 161 CARRIER 54000 54000 bps Data Carrier Detected 162 CARRIER 56000 56000 bps Data Carrier Detected 165 CONNECT 32000 Connected at 32000 bps 166 CONNECT 34000 Connected at 34000 bps 167 CONNECT 33600 Connected at 33600 bps 168 CONNECT 38000 Connected at 38000 bps 169 CONNECT 40000 Connected at 40000 bps 170 CONNECT 42000 Connected at 42000 bps These Extended Result Codes are displayed when your modem is set up to do so with an X1 X2 X3 or X4 command 126 These Extended Result Codes are displayed when your modem is set up to do so with an X1 X2 X3 or X4 command MINI MODEM 56 KBPS DATA FAX MODEM Table 4 4 continued Result Codes Terse Verbose Description 171 CONNECT 44000 Connected at 44000 bps pa s CONNECT 46000 Connected at 46000 bps 173 CONNECT 48000 Connected at 48000 bps 174 CONNECT 50000 Connected at 50000 bps 175 CONNECT 52000 Connected at 52000 bps 176 CONNECT 54000 Connected at 54000 bps 177 CONNECT
9. MODEM 56 KBPS DATA FAX MODEM 1 0 0 amp Q4 1 0 1 805 Default 1 1 0 amp Q6 Bit 2 Leased Line Control 0 Dial Up Line amp L0 Defaul Bit 4 5 Internal Select Clock Reg Unit Range Default Description 0 Internal Clock amp X0 Default 1 External Clock amp X1 2 Slave Clock amp X2 Bit 6 CCITT Bell Mode Select Bn 0 CCITT BO 1 Bell Mode B1 Default Bit 7 Reserved S28 Bit Mapped Options Status Default 0 Bit 0 1 Reserved Bit 2 Reserved always 0 Bit 3 4 Pulse Dialing amp Pn 0 39 61 make break ratio at 10 pulses per second amp P0 Default 0 33 67 make break ratio at 10 pulses per second amp P1 MINI MODEM 56 KBPS DATA FAX MODEM 0 39 61 make break ratio at 20 pulses per second amp P2 0 33 67 make break ratio at 20 pulses per second amp P3 Reg Unit Range Default Description S29 1 minute 0 255 70ms Sets the length of time in units of 10 ms that the modem will go on hook when it encounters a S30 1 minute 0 255 0 S30 specifies the length of time in tens of seconds that the modem waits before disconnecting when no data is sent or received This function is only applicable to buffer mode MINI MODEM 56 KBPS DATA FAX MODEM S31 BitMapped Options Status Indicates the status of command options Default 194 Bit 0 Single Line Connect Message Enable Disable Vn 0 Messages controlled by S95 Wn and Vn V0 Default 1 Singl
10. RDL with self test 0 Disabled Default 1 Enabled amp T7 Bit 7 Not used Register Unit Range Default Description S18 decimal 0 255 0 Sets the length of time in seconds that the modem conducts a test commanded by amp Tn before returning to the Reg Reg Unit Range Default Description command mode If this register value is zero the test will not automati cally terminate the test must be terminated from the command mode by issuing an amp T0 or H command When S18 is non zero the modem returns the OK message upon test termination MINI MODEM 56 KBPS DATA FAX MODEM S21 V 24 General Bit Mapped Options Status indicates the status of command options Default 52 34h Bit 0 Set by amp Jn command but ignored otherwise 0 amp JO Default 1 8 amp Jl Bit 1 Reserved Bit 2 CTS behavior amp Rn 0 CTS tracks amp RO 1 CTS always on amp R1 Default Bit 3 4 DTR behavior amp Dn 0 amp D0 selected 1 amp D1 selected 0 D2 selected Default 1 amp D3 selected Bit 5 RLSD DCD behavior amp Cn 0 amp CO selected 1 amp C1 selected default Bit 6 DSR behavior amp Sn 0 amp SO selected Default 1 amp S1 selected Bit 7 Long Space Disconnect amp Y0 0 Y0 selected Default 1 Y1 selected MINI MODEM 56 KBPS DATA FAX MODEM Default 117 75h Bit0 1 Speaker volume Ln 0 Off LO 1 Low L1 2 Medium L2 3 High L3 Bit 2 3 Speaker control Mn 0
11. S0 amp T4 X0 amp YO S00 002 S01 000 S02 043 S03 013 S04 010 S05 008 S06 002 S07 030 S08 002 S09 006 S10 014 S11 255 S12 050 S18 000 S25 005 S26 001 S36 007 S37 000 S38 020 S46 138 S48 007 S95 000 MINI MODEM 56 KBPS DATA FAX MODEM STORED PROFILE O BO El L1 M1 N1 QO T V1 WO X4 YO C0 amp DO amp G2 amp JO amp K3 amp Q5 R1 amp SO amp T4 amp X0 S00 002 S02 043 S06 002 S07 030 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000 S36 007 S37 000 S40 105 S41 003 S46 138 S95 000 STORED PROFILE 1 BO El L1 M1 N1 QO T V1 WO X4 YO C0 amp D0 amp G2 amp JO amp K3 amp Q5 R1 amp S0 amp T4 X0 S00 002 S02 043 S06 002 S07 030 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000 S36 007 S37 000 S40 105 S41 003 S46 138 S95 000 TELEPHONE NUMBERS 0 1 2 OK Command amp V1 Display Last Connection Statistics Values n a Description Displays the last connection statistics in the following format shown with typical results MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description Command Values Default Description TERMINATION REASON LINK DISCONNECT or LOCAL REQUEST Last TX Data Rate 33600 BPS Highest TX Data Rate 33600 BPS Last RX Data Rate 28800 BPS Highest RX Data Rate 28800 BPS Error Correction Protocol LAPM Data Compression V42Bis Line Quality 030 Highest SPX RX state 068 Highest SPX TX state 067 am
12. Send break to remote modem immediately K4 Same as KO K5 Send break to remote modem in sequence with transmitted data The second case is where the modem is in the on line command state waiting for AT commands during data connection and the B command is received in order to send a break to the remote modem KO Clear data buffers and send break to the remote modem K1 Same as KO K2 Send break to remote modem immediately K3 Same as K2 K4 Send break to remote modem in sequence with transmitted data MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description K5 KO K1 K3 K4 Nn NO Same as K4 The third case is where a break is received from a remote modem during a non error corrected connection Clear data buffers and send break to the DTE Same as KO Send break to DTE immediately Same as K2 Send break to DTE in sequence with transmitted data Same as K4 Error Correction Mode Selection n 0 5 3 Non error correction mode with data buffering same as amp Q6 Direct mode MINI MODEM 56 KBPS DATA FAX MODEM N2 V 42 MNP reliable mode N3 Same as N2 N4 V 42 reliable mode N5 MNP reliable mode Command Vn Single Line Connect Message Values n Oorl Default n a Description VO Disables Single Line Connect Message W1 Enables Single Line Connect Message where the format is CONNECT DTE speed gt
13. This register specifies the delay between the modem s receipt of the H command to disconnect or ON to OFF transition of DTR if the modem is programmed to follow the signal and the disconnect operation Applicable to error correction connection only If S38 is set to a value between 0 and 254 the modem waits for the remote modem to acknowledge all data in the modem buffer before disconnecting If S38 is set to 255 the modem does not MINI MODEM 56 KBPS DATA FAX MODEM time out and continues to attempt to deliver data in the buffer until the connection is lost or the data is delivered S39 Bit Mapped Options Status Indicates the status of command options Default 3 Bit 0 2 Status of Command Options 0 No Flow Control 3 RTS CTS amp K3 Default 4 XON OFF amp K4 5 Transparent XON amp K5 6 Both Methods amp K6 Bit 3 7 Reserved S40 Bit Mapped Options Status Default 104 Bit 0 1 MNP Extended Services Kn 0 Disable Extended Services K0 Default 1 Enable Extended Services 2 Enable Extended Services MINI MODEM 56 KBPS DATA FAX MODEM Bit 2 Reserved Bit 3 5 Break Handling Kn 0 KO 1 WK1 2 K2 3 K3 4 K4 5 K5 Default Bit 6 7 MNP Block Size An 0 64 characters A0 1 128 characters Al1 Default 2 192 characters A2 3 256 characters A3 S41 General Bit Mapped Options Status indictates the status of command options Default 195 C3h
14. and hit ENTER Figure 5 2 Digital Loopback Test local manual 6 When testing is complete you may end the test by typing an Escape Sequence to bring your modem into Command mode The modem should respond with an OK message If you wish to stay on line with the remote modem for normal data transmission type ATOO and hit ENTER If you wish to terminate the call type ATHO and hit ENTER to hang up MINI MODEM 56 KBPS DATA FAX MODEM 5 3 Digital Loopback Test V 54 Loop 2 Remote Automatic In this test your modem must be on line with another modem set up to respond to a request for Digital Loopback note that some modems may not support Remote Loopback or may have this feature disabled The test procedure is as follows 1 Go into Terminal mode Type AT and hit ENTER you should get an OK message 2 Dial the remote modem by entering the Dial command and the phone number to establish on line mode Note The amp T6 command must be set on the remote modem to run this test 3 Type the Escape Sequence which brings your modem into Command mode while still maintaining the connection with the remote modem 4 Type AT amp T6 and hit ENTER The local modem responds to this command by transmitting an unscrambled marking signal which causes the remote modem to place itself in Digital Loopback mode Then the local modem exits Command mode and enters pseudo on line mode MINI MODEM 56 KBPS DATA FAX MODEM
15. the telephone to report a gas leak in the vicinity of the leak In addition to the contents of the Mini Modem package you will need the following equipment MINI MODEM 56 KBPS DATA FAX MODEM 3 1 2 COMPUTER The Mini Modem can be connected to any computer with an RS 232 serial port 3 1 3 SERIAL CABLE You must provide a serial cable to connect the Mini Modem to your computer Call Black Box at 724 746 5500 for ordering information The cable must have a DB25 male connector at the modem end For IBM and compatible computers the other end may have a DB25 male connector or a DB9 female connector depending on your particular computer and whether you are using the COM1 or the COM2 serial port The FCC requires cables to be shielded MINI MODEM 56 KBPS DATA FAX MODEM E Figure 3 1 Serial Connectors on the PC 3 1 4 TELEPHONE LINE You must have a telephone line with a conveniently located connector jack to accept the cable that comes with the Mini Modem If you do not have a telephone jack near your computer you should install an extension before proceeding In North America telephone extension kits and accessories are available at electronics stores and wherever telephones are sold You may also hire an independent contractor or your local telephone company to do the work If you want to add a line for MINI MODEM 56 KBPS DATA FAX MODEM your Mini Modem fax modem you must conta
16. 2400 Hz Receive Answer 1200 Hz Carrier Frequencies 300 bps Bell Standard 1270 Hz Mark 1070 Hz Space for Transmit Originate 2225 Hz Mark 2025 Hz Space for Receive Originate 2225 Hz Mark 2025 Hz Space for Transmit Answer 1270 Hz Mark 1070 Hz Space for Receive Answer MINI MODEM 56 KBPS DATA FAX MODEM Carrier Frequencies V 21 980 Hz Mark 1180 Hz Space for Transmit Originate 1650 Hz Mark 1850 Hz Space for Transmit Answer 1650 Hz Mark 1850 Hz Space for Receive Originate 980 Hz Mark 1180 Hz Space for Receive Answer Carrier Frequencies V 23 390 Hz Mark 450 Hz Space for Transmit Originate 1300 Hz Mark 2100 Hz Space for Transmit Answer 1300 Hz Mark 2100 Hz Space for Receive Originate 390 Hz Mark 450 Hz Space for Receive Answer Carrier Frequencies Fax V 21 CH2 Transmit Originate 1650 Hz Mark 1850 Hz Space Half Duplex Transmit Answer 1650 Hz Mark 1850 Hz Space V 27ter Originate Answer 1800 Hz V 29 QAM Originate Answer 1800 Hz V 17 TCM Originate Answer 1800 Hz Transmit Level 10 dBm dial up Frequency Stability 0 01 Receiver Sensitivity 43 dBm under worst case conditions AGC Dynamic Range 43 dB MINI MODEM 56 KBPS DATA FAX MODEM Interface EIA RS232C CCITT V 24 Connectors DB25 RS 232C connector Two RJ 11 modular phone jacks one for line one for telephone set and power jack Diagnostics Power On Self Test Local Analog Loop
17. 56000 Connected at 56000 bps 20 CONNECT 230400 Connected at 230400 bps F4 FCERROR V 21 signal received High Speed FAX Expected V 27 V 29 V 33 or V 17 These Extended Result Codes are displayed when your modem is set up to do so with an X1 X2 X3 or X4 command MINI MODEM 56 KBPS DATA FAX MODEM 5 Testing Your Modem 5 1 Local Analog Loopback Test V 54 Loop 3 In this test data from your computer or terminal is sent to your modem s transmitter converted into analog form looped back to the receiver converted into digital form and then received back at your monitor for verification No connection to the phone line is required See Figure 5 1 Computer or Terminal Local Modem _ Digital Analog Type AT amp T1 hit ENTER Figure 5 1 Local Analog Loopback Test MINI MODEM 56 KBPS DATA FAX MODEM The test procedure is as follows l Connect the modem to your computer With your communication software set the desired baud rate Type AT amp T1 and hit ENTER This places your modem in Analog Loopback mode in the Originate mode The modem is now out of the Command mode and in a pseudo on Line mode Once you receive a connect message if responses are enabled enter data from your keyboard For this test typing multiple upper case U characters is a good way to send an alternating test pattern of ones and zeros For a more complete test you should also test th
18. 6 KBPS DATA FAX MODEM Command amp Kn Flow Control Selection Values n 0 3 4 5 or6 Defaults 3 Description amp KO Flow control disabled amp K3 Enable CTS RTS hardware flow control amp K4 Enable XON XOFF flow control amp K5 Enable transparent XON XOFF flow control amp K6 Enable both RTS CTS and XON XOFF flow control Default for fax and voice modes Command amp Ln Leased Line Operation Values n 0 Defaults None Description amp LO NA NOTE This command requests leased line or dial up operation This command is provided for compatibility only no mode change is performed dial up operation continues The OK response is returned for a valid parameter but no other action is performed The parameter value if valid is written to S27 bit 2 MINI MODEM 56 KBPS DATA FAX MODEM Command amp Mn Communications Mode Values n 0 Defaults 0 Description amp MO Asynchronous mode amp M1 Reserved responds ERROR NOTE amp MO selects direct asynchronous operation Note that the command sequence amp MO NO selects normal buffered mode but the command sequence NO amp MO selects direct mode This is because the NO command is analogous to the amp Q6 command Command On Asynchronous Communications Mode Values n 0 5 or 6 Defaults 5 Description amp Q0 Asynchronous with no data buffering no error correction Same as WO amp Q5 Asynchronous with data buffering error correction Same
19. 600 19 200 38 400 57 600 and 115 200 bps Flow Control Software XON XOFF Hardware RTS CTS Mode of Operation Fax on line modes and full duplex over dial up lines Intelligent Features Automatic or manual dialing automatic or manual answer microprocessor controlled EIA extended Automode adaptive line probing automatic symbol rate and carrier frequency during start up retrain and rate renegotiation autodial redial tone dial dial pauses call status display auto parity and data rate selection keyboard controlled modem options nonvolatile memory and on screen displays for modem option parameters and four telephone numbers command lines of up to 40 characters each Command Buffer 40 characters MINI MODEM 56 KBPS DATA FAX MODEM Data Modulation Trellis Coded Modulation TCM at K56flex 33 600 31 200 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 and 9600 bps Quadrature Amplitude Modulation QAM at 9600 non trellis 4800 and 2400 bps PSK at 1200 bps FSK at 300 bps Fax Modulation V 17 TCM at 14400 12000 9600 and 7200 bps V 29 QAM at 9600 and 7200 bps V 27ter DPSK at 4800 and 2400 bps V 21CH2 FSK at 300 bps Half Duplex Carrier Frequencies Data 1800 Hz V 32 V 32bis V32terbo Enhanced V 34 K56flex Carrier Frequencies 2400 amp 1200 bps V 22bis V 22 or Bell 212A Standard Transmit Originate 1200 Hz Transmit Answer 2400 Hz Receive Originate
20. 7 2 THE MODEM DOES NOT RESPOND TO COMMANDS e Make sure the modem is plugged in and powered on e Make sure you are issuing the modem commands from the data communications software either manually in terminal mode or automatically once you have configured the software You cannot send commands to the modem from the DOS prompt e Make sure you are in terminal mode in your data communications program then type AT and press ENTER If you get an OK response your connections are good and the problem likely is in your phonebook entry or session settings Be sure your modem is not in data mode when you type a command The default escape sequence is to wait MINI MODEM 56 KBPS DATA FAX MODEM at least one second enter and pause another second or more before entering a command e The E0 and Q1 commands may be in effect disabling echo and responses Verify this with the 8 V command To enable echo and responses enter ATE1Q0 lt cr gt e Try resetting your modem by turning it off and on Make sure there is a reset command amp F in your initialization string or your modem may not initialize correctly e If you don t get an OK the problem may still be in the communications software Make sure you have done whatever is necessary in your software to make a port connection Not all communications programs connect to the COM port automatically Some connect when the software loads and remain connected until the program
21. Bits 0 1 Compression selection Cn 0 Disabled C0 1 MNP 5 C1 2 V 42 bis C2 3 MNP 5 and V 42 bis C3 Default Bits 2 6 Auto retrain and fallback fallforward En Bit 6 Bit 2 0 0 Retrain and MINI MODEM 56 KBPS DATA FAX MODEM fallback fall forward disabled E0 0 1 Retrain enabled E1 of 0 Fallback fall forward enabled E2 Default Bit 3 Reserved Bits 4 5 Reserved Bit 7 Reserved Reg Unit Range Default Description S46 decimal 136 or 138 138 Controls selection of compression S46 136 means execute error correction protocol with no compression S46 138 means error correction protocol with compression default MINI MODEM 56 KBPS DATA FAX MODEM Reg Unit Range Default Description S48 decimal 0 7 128 7 Determines the remote modem s V 42 negotiation capabilities If the remote modem s capabilities are known this process can be bypassed S48 0 means to disable negotiation bypass the detection negotiation phases and proceed to LAPM S48 7 means to disable negotiation default S48 128 means to disable negotiation bypass the detection negotiation phases and proceed at once with the fallback action specified in S36 The following MINI MODEM 56 KBPS DATA FAX MODEM table lists configu ration settings necessary to negotiate certain types of connections Table 4 3 V 42 Negotiation Action 48 7 548 128 S36 0 2 LAPM or Hangup Do not us
22. DEM 56 KBPS DATA FAX MODEM Command Values Default Description Command Values Default Description Command Values Default Description Ln LO Ll L2 L3 Mn MO M1 M2 M3 NO Monitor Speaker Volume n 0 1 2 or3 1 Select low volume Select low volume Select medium volume Select high volume Monitor Speaker Mode n 0 1 2 0r3 1 Speaker always off Speaker on until carrier signal detected Speaker always on when modem is off hook Speaker on until carrier is detected except while dialing Modulation Handshake n 00rl 1 Disables auto mode automatic modulation negotiation uses connection MINI MODEM 56 KBPS DATA FAX MODEM speed specified in S37 Equivalent to MS lt automode gt subparameter to 0 Nl Enables auto mode Equivalent to MS lt automode gt subparameter to 1 Command On Return Online to Data Mode Values 0orl Default None Description 00 Enters on line data mode without a retrain Handling is determined by the Call Establishment task Typically if a connection is established this command connects the DTE back to the remote modem after an escape Ol Issue a retrain and return to online data mode MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description Command Values Default Description Command Values Default Description On Q0 Ql Sr n Sn Enable Disable Result Codes n
23. Disabled MO 1 Off on Carrier M1 2 Always on M2 3 On during Handshake M3 Bit 46 Limit result Codes Xn 0 X0 l1 X1 2 X2 3 X3 Bit 7 Reserved S23 General Bit Mapped Options Status indicates the status of command options Default 62 3Dh Bit 0 Grant RDL 0 RDL not allowed amp T5 Default 1 RDL allowed amp T4 MINI MODEM 56 KBPS DATA FAX MODEM Bit 1 3 DTE Rate 0 0 300 bps 1 0600 bps 2 1200 bps 3 2400 bps 4 4800 bps 5 9600 bps 6 19200 bps 7 38400 bps or higher Default Bit45 Assumed DTE parity 0 even 1 not used 2 odd 3 none default Bit 6 7 Guard Tone amp Gn 0 none amp G0 Default 1 none amp G1 2 1800 Hz amp G2 S24 seconds 0 255 0 Sets the length of time in seconds that the modem operates in normal mode with no detected telephone or DTE line activity before entering low 107 MINI MODEM 56 KBPS DATA FAX MODEM power sleep mode The timer is reset upon any DTE or telephone line activity Reg Unit Range Default Description S25 seconds 0 255 5 Sets the length of time in seconds that the modem ignores DTR for taking the action specified by Dn Its units are one hundredths of a second S27 Bit Mapped Options Status indicates the status of command options Default 73 49h Bit 0 1 3 Sync Asyne 3 1 0 0 0 0 amp M or Q0 0 0 1 amp M1 or amp Q1 0 1 0 amp M2 or amp Q2 0 1 1 amp M3 or amp Q3 MINI
24. INI MODEM 56 KBPS DATA FAX MODEM S1 S2 S3 S4 Reg S5 rings decimal decimal decimal Unit decimal 0 255 0 127 0 127 Range 0 255 0 43 Counts the number of rings that have occurred Sets ASCII code for the escape character Values greater than 127 disable the escape sequence 13 4M Sets ASCII code for 10 5J Default 8 4H the carriage return character Sets ASCII code for the line feed character Description Sets ASCII code for the backspace character Values greater than 32 disable the backspace character MINI MODEM 56 KBPS DATA FAX MODEM S6 S7 Reg S8 S9 seconds seconds Unit seconds 1 10 sec 2 255 1 255 Range 0 255 0 255 2 50 Default 2 6 0 6 Sets the time the modem goes off hook before it begins to dial the telephone number Sets the the time the modem waits for a carrier signal before aborting a call Also sets the wait for silence time for the dial modifier Description Sets the length of a pause caused by a comma character in a dialing command Sets the time in tenths of a second that the carrier must be present before the modem considers it MINI MODEM 56 KBPS DATA FAX MODEM S10 1 10 sec S11 1 ms Reg Unit S12 1 50 sec 1 255 50 255 Range 50 255 valid and turns on the RLSD 14 1 4 Sets the time in 95 tenths o
25. QM value Based on the EQM value retrain or fallback fall forward may be initiated if enabled by E1 or E2 MINI MODEM 56 KBPS DATA FAX MODEM For example AT Q 015 Command 7 Plug and Play Serial Number Values none Default none Description 7 Sets and stores eight serial numbers in hex format for serial Plug and Play For example AT 7 lt 8 hex numbers gt lt same 8 hex numbers gt Command 8 Plug and Play Vendor ID and Product Number Values none Default none Description 8 Sets and stores Vendor ID and product number for serial Plug and Play For example AT 8 lt 3 ASCII characters gt lt 4 hex numbers gt lt 3 ASCII MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description Command Values Default Description C CO C1 C2 C3 MO Ml M2 characters gt lt same 4 hex numbers gt lt cr gt Enable Disable Data Compression n 0 1 2 0r3 3 Disables Data Compression Enables MNP 5 data Compression negotiation Enables V 42 bis data Compression negotiation Enables both V 42 bis and MNP 5 data Compression negotiation Select Maximum Block Size n 0 1 2 0r3 1 64 character MNP maximum block size 128 character MNP maximum block size 192 character MNP maximum block size MINI MODEM 56 KBPS DATA FAX MODEM M3 256 character MNP maximum block size NOTE The modem will operate an MNP error corrected link using a maxim
26. W BLACK BOX iss JUNE 2001 MD1620A MD1620A JAP Mini Modem 56 kbps Data Fax Modem CUSTOMER SUPPORT INFORMATION Order toll free in the U S 24 hours 7 A M Monday to midnight Friday 877 877 BBOX FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mail order Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com MINI MODEM 56 KBPS DATA FAX MODEM FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This dig
27. ach the Mini Modem to dial up phone lines using the RJ 11 telephone cord by plugging one end of the cable provided with the Mini Modem into the telephone jack in your home or office and plugging the other end into the LINE jack on the MiniModem MINI MODEM 56 KBPS DATA FAX MODEM NOTE The LINE jack is not interchangeable with the PHONE jack on the Mini Modem Do not plug the telephone into the LINE jack or the line cable into the PHONE jack BABT regulations require that the telecommunication cable be connected to the modem prior to being connected to the network 2 Attach your Mini Modem to your PC or terminal with an RS 232 or V 24 cable see Figure 3 1 and Figure 3 2 Be sure to tighten the mounting screws on the DB connectors 3 Connect your telephone set to phone jack via RJ 11 cable 4 Attach your Mini Modem to the AC Power transformer and plug the AC connector into a live AC outlet NOTE Use only the power supply provided with the Mini Modem Using any other power supply could damage the modem 5 Turn on power by flipping the ON OFF switch on the side of the Mini Modem to the ON position MINI MODEM 56 KBPS DATA FAX MODEM 6 Make sure modem and computer terminal serial port baud rates are adjusted Note that several programs can check this for you Install the Modem in Windows 95 If you are using Windows 95 or 98 you must install the modem in the operating system If you are us
28. ages The parameter value if valid is written to S31 bits 2 and 3 The Wn command can be overridden by register S95 Command Xn Result Code Selection Values n 0 4 Default 4 Description X0 Sends OK CONNECT RING NO CARRIER ERROR and NO ANSWER does not MINI MODEM 56 KBPS DATA FAX MODEM look for dial tone or busy signal X1 Sends X0 messages and CONNECT speed X2 Sends X1 messages with NO DIALTONE X3 Sends X1 messages with BUSY X4 Sends all responses NOTE If the modem is in facsimile mode e g FCLASS 1 the only message sent to indicate a connection is CONNECT without a speed indication Command Yn Long Space Disconnect Values n 0 Default 0 Description YO Disable sending or responding to long space break signal on disconnect Yl Enables long space disconnect In non error correction mode the modem will send a long space of four seconds prior to going on MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description Command Values Default Description Zn ZO Z1 amp Cn amp CO amp C1 hook In non error correction mode the modem will respond to the receipt of a long space i e a break signal greater than 1 6 seconds by going on hook Modem Reset n Oorl None Reset modem to profile saved by the last amp W command profile 0 Reset and restore stored profile 1 Data Carrier Detect DCD Control n O0orl 1 Ig
29. and remote modems may be misconfigured making negotiation between modems difficult The solution may be to modify modem parameters via AT command strings There are other configurations you can modify as well Note that you can return to the modem s default configurating by entering AT amp F If your application requires modification use the command strings shown in Table 3 1 that correspond to your application MINI MODEM 56 KBPS DATA FAX MODEM Table 3 1 Setting Up Protocols via AT Command Strings To Force Different Communication Speeds Protocols Negotiate Speed and Protocol default setting Negotiate Speed only do not use protocol Connect at 56000 bps V 34 Connect at 33600 bps V 34 Connect at 14400 bps V 32bis Connect at 9600 bps V 32 Connect at 2400 bps V 22bis Connect at 1200 bps V 22 Connect at 1200 bps no protocol Force Protocol Force No Protocol MNP4 MNP5 operation LAP M only operation MNP4 only operation MNP10 only operation No error correction data compression but speed buffering auto speed is operational Auto answer operation Enter these Commands AT amp F AT NO AT MS 56 AT MS 11 AT MS 10 AT MS 9 AT MS 2 AT MS 1 AT NO MS 1 AT N3 AT NO ATWN5 AT N4 AT N5 CO AT K1 SEC 1 AT NO AT S0 1 MINI MODEM 56 KBPS DATA FAX MODEM e If the modem reports NO DIALTONE check that the modem s telephone line cable is connected to both the modem s LINE jack no
30. as N3 amp Q6 Asynchronous with data buffering no error correction Same as WO MINI MODEM 56 KBPS DATA FAX MODEM Command amp Sn Data Set Ready DSR Control Values n Oorl Default 0 Description 8250 Force DSR ON at all times 8281 DSR becomes active after answer tone is detected CD and inactive after carrier tone is lost Command amp Tn Test Commands Values n 0 1 3 4 5 6 7 or8 Default None Description amp TO Abort Stop any test in progress amp T1 Starts local analog loop test amp T2 Returns Error amp T3 Starts local digital loopback test amp T4 Responds to remote modem request for Digital Loopback amp T5 Ignores remote modem request for Digital Loopback amp T6 Requests remote Digital Loopback without self test MINI MODEM 56 KBPS DATA FAX MODEM amp T7 Requests remote Digital Loopback with self test amp T8 Starts local analog loop test with self test Command amp VO View Current Configuration Values n a Description Displays the active modem settings NOTE Reports the current active configuration the stored user profiles and the first four stored phone numbers The stored profiles and phone numbers are not displayed if the NVRAM is not installed or is not operational as detected by the NVRAM test during reset processing Example AT amp V ACTIVE PROFILE BO El LI M1 N1 QO T V1 WO X4 YO C0 amp D0 amp G2 amp J0 amp K3 amp Q5 amp R1 amp
31. ation and Connection documents the procedure for connecting the Mini Modem to your computer and to the phone line There is also a Troubleshooting section in case your Mini Modem is not operating properly MINI MODEM 56 KBPS DATA FAX MODEM e Chapter 4 AT Commands S Registers and Result Codes documents default and option AT commands S Registers and Result Codes supported by the Mini Modem e Chapter 5 Testing Your Modem covers the modem s built in test features These are Power on Self Test Local Analog Loopback Digital Loopback and Remote Digital Loopback Tests We have included a description of each test and how to use each test procedure e Chapter 6 Calling for Technical Support e Appendix A Tone Dial Frequencies e Appendix B Regulatory Information MINI MODEM 56 KBPS DATA FAX MODEM 3 Installation and Connection 3 1 Before You Install 3 1 1 SAFETY WARNINGS SAFETY WARNINGS 1 Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines 5 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning 6 Do not use
32. ciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n MINI MODEM 56 K TA FAX MODEM 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo
33. ct your telephone company 3 1 5 COMMUNICATIONS SOFTWARE To operate the Mini Modem you must have data and fax communications software Datacomm software simplifies control of the modem by guiding you through the process of selecting your serial port your port speed and other variables and then storing your settings including frequently called phone numbers so they can be recalled with the stroke of a key or the click of a mouse The software must be set up or configured before you can use it You must have Microsoft Windows 3 1 or later to run most prevalent software packages 3 1 6 ASSEMBLE THE MODEM The only assembly required is to mount the feet on the bottom of the modem Simply peel the four self adhesive plastic feet off the backing strip and press them into the recesses on the bottom of the modem You can also use self adhesive Velcro patches not included to mount the modem on a vertical surface or to keep it from being dislodged on a horizontal surface MINI MODEM 56 KBPS DATA FAX MODEM If you use Velcro patches we recommend that you mount them where they will not obscure the labels on the bottom of the modem The Mini Modem has no special placement restrictions but we recommend that you place it where you can see the indicators on the front panel 3 2 Installing the Modem gt EE MP POWER RS 232 PHONE LINE Figure 3 2 Mini Modem Connections To install your Mini Modem 1 Att
34. cters Dial string modifiers 0 9 DTMF digits 0 to 9 The star digit tone dialing only The gate digit tone dialing only A D A B C and D DTMF digits Country specific some countries may prohibit these digits L Redial last number Must be placed immediately after ATD P Pulse dial following numbers in command T Tone dial following numbers in command MINI MODEM 56 KBPS DATA FAX MODEM V Switch to speakerphone mode and dial the following number Use ATH command to hang up W Wait for a new dial tone before continuing to dial X0 X1 X3 or X4 must be selected S Dial a telephone number previously stored using the amp Zn x command see amp Zn x command for further information The range of n is 0 3 Pause during dialing for time set in register S8 3 Return to command mode after dialing Place at end of dial string Hook flash Causes the modem to go on hook for one half second then off hook again time specified in S29 MINI MODEM 56 KBPS DATA FAX MODEM Wait for quiet answer Causes modem to wait for a ringback then 5 seconds of silence before processing next part of command If silence is not detected the modem returns a NO ANSWER code Wait for credit card dialing tone before continuing with the dial string wait contingent on S7 setting A Toggles data calling tone enable disable applicable to current dial attempt Command DS n Dial Sto
35. d enter AT amp V lt cr gt What is then reported is how the Mini Modem is currently configured Example AT amp V ACTIVE PROFILE BO E1 L1 M1 N1 QO T V1 WO X4 YO amp CO amp G2 amp J0 K3 5705 FRI CS0 ST4 amp X0 YO MINI MODEM 56 KBPS DATA FAX MODEM S00 002 S01 000 S02 043 S03 013 S04 010 S05 008 S06 002 S07 030 S08 002 S09 006 S10 014 11 255 S12 050 S18 000 25 005 826 001 36 007 S37 000 838 020 S46 138 S48 007 S95 000 STORED PROFILE 0 BO EI L1 M1 N1 QO T V1 WO X4 YO amp CO SDO amp G2 JO SK3 505 ORI CS0 ST4 amp X0 S00 002 S02 043 S06 002 S07 030 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000 36 007 S37 000 S40 105 S41 003 46 138 95 000 STORED PROFILE l BO EI L1 M1 N1 QO T V1 WO X4 YO amp CO SDO amp G2 JO SK3 505 ERI 5S0 ST4 amp X0 S00 002 S02 043 S06 002 S07 030 S08 002 S09 006 S10 014 S11 095 S12 050 S18 000 36 007 S37 000 S40 105 S41 003 46 138 95 000 TELEPHONE NUMBERS 0 1 2 3 OK MINI MODEM 56 KBPS DATA FAX MODEM 3 7 Troubleshooting Your Mini Modem was thoroughly tested at the factory before it was shipped If you are unable to make a successful connection or if you experience data loss or garbled characters during your connection the modem might be defective However it is more likely that the source of your problem lies elsewhere Problems you might encounter include e None of the LEDs light when the modem is on e The modem does not respond to commands e Th
36. d itself may use the same MINI MODEM 56 KBPS DATA FAX MODEM COM port memory address or interrupt request IRQ as your communications port Be sure to disable any unused ports To look for address or IRQ conflicts if you use Windows 3 1x select File Run in Program Manager type MSD and press ENTER Then select Mouse COM Ports and IRO Status and note the addreses and IRQs that are in use If you find an IRQ conflict note which IRQs are not being used then change one of the conflicting devices to use one of the unused IRQs If you find an address conflict change the address of one of the conflicting devices To change a port address or IRQ in Windows 3 1x double click the Control Panelicon then the Ports icon Click on the port you want to change click Settings click Advanced and select the new port address and or interrupt If you wish to use COM3 or COMA note that COM3 shares an IRQ with COM1 as does COM4 with COM2 so you should change their IRQs to unused ones if possible If you use Windows 95 or 98 right click on My Computer select Properties from the menu click on the Device Manager tab double click on Ports then double click on the Communications Port your MINI MODEM 56 KBPS DATA FAX MODEM modem is connected to In the port s Properties sheet click on the Resources tab to see the port s Input Output range and Interrupt Request If another device is using the same address range or IRQ it wi
37. d type the new prefix in the Dial Prefix box To change the dial prefix in Windows Terminal select Settings Modem Commands To change it in Windows 95 or 98 HyperTerminal select Call Connect from the menu bar click Dialing Properties and type 9 in the local and long distance boxes in How Do I Dial from This Location If the modem reports NO ANSWER the other system has failed to go off hook or you might have dialed a wrong number Check the number If the modem reports NO CARRIER the phone was answered at the wrong number and a person answered instead of a computer or you might have dialed the correct number but the other computer or software was turned off or faulty Check the number and try again or try calling MINI MODEM 56 KBPS DATA FAX MODEM another system to make sure your modem is working Also try calling the number on your telephone if you hear harsh sounds then another modem is answering the call and the modems may be having problems negotiating because of modem incompatibilities or line noise Try connecting at a lower speed 3 7 4 THE MODEM DISCONNECTS WHILE ONLINE e If you have call waiting on the same phone line as your modem it may interrupt your connection when someone tries to call you If you have call waiting disable it before each call In most telephone areas you can disable call waiting by preceding the telephone number with 70 check with your local telephone company You can auto
38. e S36 1 3 LAPM or Async Async S36 4 6 LAPM MNP or Hangup MNP or Hangup S36 5 7 LAPM MNP or Async MNP or Async S82 S82 is for compatibility purposes only changing this register will not have any affect Reg Unit Range Default Description MINI MODEM 56 KBPS DATA FAX MODEM S86 decimal 0 4 5 9 none When the modem 12 13 14 issues a NO CARRIER result code a value is written to this S Register to help determine the the failed connection S86 records the first event that contributes to a NO CARRIER message The cause codes are S86 0 Normal disconnect no error occurred S86 4 Loss of carrier S86 5 V 42 negotiation failed to detect an error correction modem at the other end S86 9 The modems could not find a common protocol S86 12 Normal disconnect initiated by the remote modem S86 13 Remote modem does not respond after 10 retransmissions of the same message S86 14 Protocol violation MINI MODEM 56 KBPS DATA FAX MODEM Reg Unit Range Default Description S91 dBm Oto 15dB 10 Sets the PSTN mode resulting in a transmit level from 0 to 15 dBm In some countries the transmit level may not be changed and there are checks to prevent transmit attenuation level change 10 dBm is the transmit level default S92 dBm 0Oto 15dB 10 Sets the fax mode resulting in a transmit level from 0 to 15 dBm In some countries the transmit level may not be changed and there are checks to prevent tra
39. e Dial Frequencies 136 Appendix B Regulatory Information 138 B 1 Single User Software License Agreement 138 B 2 FCC Regulations for Telephone Line Interconnection s eresas idee rias 138 B 3 Canadian Limitations Notice 139 MINI MODEM 56 KBPS DATA FAX MODEM 1 Specifications Server to Client Data Rates K56flex speeds when accessing an ISP type K56flex server actual speed depend on server capabilities and line conditions Client to Client Data Rates 33 600 31 200 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 9600 7200 4800 2400 1200 0 300 bps Data Rates fax 14 400 9600 7200 4800 2400 300 bps Data Format Serial binary asynchronous Compatibility K56flex ITU V 42bis V 42 Enhanced V 34 AT amp T V32terbo ITU V 32bis V 32 V 22bis V 22 Bell 212A and 103 113 ITU V 17 Group 3 T 4 T 30 and EIA Class 1 NOTE Though this modem is capable of 56 kbps download government regulations line impairments public telephone infrastructure and other external technological factors currently prevent maximum 56 kbps connections Fax Compatibility CCITT V 17 Group 3 V 29 V 27ter and EIA Class 1 MINI MODEM 56 KBPS DATA FAX MODEM Error Correction Data Compression V 42 LAP M or MNP 3 and 4 V 42bis 4 1 throughput MNP 5 2 1 throughput Speed Conversion Serial port data rates adjustable to 300 1200 2400 4800 9
40. e Interconnection See page 1 Model Number Black Box part number MD1620A FCC Registration Number AU7USA 20673 MM E Ringer Equivalence 0 3B Modular Jack USOC RJ11C or RJ11W single line MINI MODEM 56 KBPS DATA FAX MODEM B 3 Canadian Limitations Notice NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada label does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment MINI MODEM 56 KBPS DATA FAX MODEM
41. e Line Connect Message V1 Bit 1 Auto Line Speed Detection Nn Bit 2 3 Reg Unit Bit 4 5 Bit 6 7 0 Disabled N0 1 enabled N1 Default Error Correction Progress Messages Wn 0 DTE speed only W0 Default 1 Full Reporting W1 Range Default Description 2 DCE speed only W2 Caller ID CID 0 Caller ID Disabled CID 0 Default 1 Short Formatted Caller ID Enabled CID 1 2 Long unformatted Caller ID Enabled CID 2 Reserved MINI MODEM 56 KBPS DATA FAX MODEM Reg Unit Range Default Description S32 decimal 0 255 17 Sets the value of the XON character Reg Unit Range Default Description S33 decimal 0 255 19 Sets the value of the XOFF character S36 Bit Mapped Options Status indicates the status of command options LAPM Failure Control Default 7 Bits 0 2 This option indicates what should happen upon a LAPM failure These fallback options are initiated immediately upon connection if S48 128 If an invalid number is entered the number is accepted into the register but S36 will act as if the default value has been entered MINI MODEM 56 KBPS DATA FAX MODEM 0 Modem disconnects 1 Modem stays on line and a Direct mode connection is established 2 Reserved 3 Modem stays on line and a Normal mode connection is established 4 An MNP connection is attempted if it fails the modem disconnects 5 An MNP connection is attempted if it
42. e modem dials but is unable to make a connection e The modem disconnects while online e The modem cannot connect when answering e Slow file transfer e Losing data or e Garbage characters on the monitor MINI MODEM 56 KBPS DATA FAX MODEM 3 7 1 NONE OF THE LEDs LIGHT WHEN THE MODEM IS ON When you turn on the Mini Modem the LED indicators on the front panel should flash briefly as the modem runs a self test If the LEDs remain off the modem is probably not receiving power e Make sure the modem s power switch is on especially if you normally turn on the modem by turning on a power strip e If the power supply is plugged into a power strip make sure the power strip is plugged in and its power switch is on e Make sure the power supply module is firmly connected to the modem and to the wall outlet or power strip e If the power strip is on and the modem switch is on try moving the modem power supply to another outlet on the power strip e Make sure the outlet is live by plugging a lamp into it e The modem or power supply may be defective If you have another Mini Modem try swapping MINI MODEM 56 KBPS DATA FAX MODEM modems If the problem goes away the first modem or power supply may be defective Call Technical Support at 724 746 5500 for assistance NOTE Do not under any circumstances replace the power supply with one designed for another product since this may damage the modem 3
43. e modem in Answer mode To do this you must escape from Originate mode by entering an Escape Sequence Then type AT amp T1 and hit ENTER to place the modem in Analog Loopback mode in the Answer mode Then repeat step 3 Your modem passes this test if the data entered from your keyboard are the same as the data received on your monitor If different data is MINI MODEM 56 KBPS DATA FAX MODEM appearing on your monitor your modem is probably causing the problem although it could also be your computer If your modem passes this test but you are receiving errors while on line the remote modem or the phone line could be at fault 5 2 Digital Loopback Test V 54 Loop 2 Local Manval The Digital Loopback Test is an on line test that loops data sent from one modem across the phone line to another modem then back to the first modem See Figure 4 2 There are two ways to put a modem into Digital Loopback mode 1 Locally or Manually described here in Section 5 2 2 Remotely or Automatically see Section 5 3 NOTE If you wish to abort any test in progress enter AT amp TO lt cr gt All loopback tests will operate at all speeds except 300 bps Disable error correction ATINO amp WO lt cr gt before using loopback tests In this test the local modem is placed in Digital Loopback mode Data is entered and transmitted from the remote modem which is not in digital loopback mode sent across the phone line to t
44. ed 52 CARRIER 14400 14400 bps Data Carrier Detected 53 CARRIER 16800 16800 bps Data Carrier Detected 54 i CARRIER 19200 19200 bps Data Carrier Detected 55 i CARRIER 21600 21600 bps Data Carrier Detected 56 3 CARRIER 24000 24000 bps Data Carrier Detected 57 CARRIER 26400 26400 bps Data Carrier Detecte 58 CARRIER 28800 28800 bps Data Carrier Detected 59 j CONNECT 16800 Connected at 16800 bps 61 id CONNECT 21600 Connected at 21600 bps 62 CONNECT 24000 Connected at 24000 bps 63 CONNECT 26400 Connected at 26400 bps 64 CONNECT 28800 Connected at 28800 bps These Extended Result Codes are displayed when your modem is set up to do so with an X1 X2 X3 or X4 command MINI MODEM 56 KBPS DATA FAX MODEM Table 4 4 continued Result Codes Terse Verbose Description 66 COMPRESSION CLASS 5 Connected MNP Class 5 and COMPRESSION g7 COMPRESSION V 42 bis Connected V 42 bis and COMPRESSION 69 COMPRESSION NONE Connected without COMPRESSION 70 7 PROTOCOL NONE Connected without any form of PROTOCOL 77 s PROTOCOL LAPM Connected in V 42 LAPM mode 78 id CARRIER 31200 31200 bps Data Carrier Detected 79 bj CARRIER 33600 33600 bps Data Carrier Detected 80 3 PROTOCOL ALT Connected in MNP mode 81 z PROTOCOL ALT Cellular Connected in MNP 10 mode 84 CONNECT 33600 Connected at 33600 bps 91 gt CONNECT 31200 Connected at 31200 bps 150 CARRIER 32000 32000 bps Data Carrier Detected 151 CARRIER 34000 34000 bps Data Carrier
45. em as well as defaults for most of the other required parameters MINI MODEM 56 KBPS DATA FAX MODEM Some software programs allow you to select your modem type from a menu By this method you can select initialization strings that correspond to a particular modem type to operate optimally with the software it is using NOTE Refer to your software manual for further information on your communications software SETUP 1 Set Reference Autotests B Cables 4 Projects 5 Autotest Options B User Options Z Remote Info Figure 3 6 Mini Modem Initialization Setup Other software programs require you to enter an initialization string in the software modem setup screen If this is the requirement in your software application enter the following command string to initialize your MINI MODEM 56 KBPS DATA FAX MODEM modem AT amp F lt cr gt This setting configures your modem to operate optimally with the software it is using HARDWARE SOFTWARE CONFIRMATION To confirm that your modem hardware and communications package software is working properly 1 Go into terminal mode in your communications package 2 To determine if your computer and modem are communicating properly enter AT lt CR gt At this point your video monitor should display OK If the characters you typed do not appear or if double characters appear see Section 3 7 3 To confirm how your Mini Modem is configure
46. emble the Modem 24 3 2 Installing the Modem 25 3 3 LED Indicators cscs ecu ees does 30 3 4 Is Your Mini Modem Ready for Use 33 3 5 Operating Your Mini Modem 34 3 6 Software Configuration 36 3 7 Troubleshooting 04 40 MINI MODEM 56 KBPS DATA FAX MODEM 3 7 1 None of the LEDs Light When the Modem Is On ooooooooo o o 41 3 7 2 The Modem Does Not Respond to Commands Vereis 42 3 7 3 The Modem Dials But Cannot Make a Connection 47 3 7 4 The Modem Disconnects While Online oooo oo 52 3 7 5 The Modem Cannot Connect When Answering 54 3 7 6 Slow File Transfer 54 3 7 7 Losing Dalias sos eseakees toa 55 3 7 8 Garbage Characters on the Monitor 56 4 AT Commands S Registers and Result Codes 58 4 1 AT CommanddS oooooooo ooo 58 4 2 S Repisters cite ad es 98 4 3 Result Codes o o oooooooo o 124 5 Testing Your Modem 045 128 5 1 Local Analog Loopback Test V 54 Loop 3 128 5 2 Digital Loopback Test V 54 Loop 2 Local Manual s 65s065e00000880 130 5 3 Digital Loopback Test V 54 Loop 2 Remote Automatic oo ooooooo o 132 MINI MODEM 56 KBPS DATA FAX MODEM 6 Service and Technical Support 135 6 1 Calling Black Box ooo oooo o o 135 6 2 About the Internet 135 Appendix A Ton
47. f a second that a carrier signal must be lost before the modem disconnects Sets spacing and duration of dialing tones Default Description 50 sec Defines the maximum period in fiftieths of second allowed between receipt of the last character of the three escape character sequence from the DTE escape code guard time MINI MODEM 56 KBPS DATA FAX MODEM S14 General Bit Mapped Options Status Indicates the status of command options Bit 0 This bit is ignored Bit 1 Command Echo En 0 Disabled E0 1 Enabled E1 Default Bit 2 Quiet Mode Qn 0 Send Result Codes Q0 Default 1 Do not send Result Codes Q1 Bit 3 Result Codes Vn 0 Numeric VO 1 Verbose V1 Default Bit 4 Reserved Bit 5 Tone T Pulse P 0 Tone T Default 1 Pulse P Bit 6 Reserved MINI MODEM 56 KBPS DATA FAX MODEM Bit 7 Originate Answer 0 Answer 1 Originate Default S16 General Bit Mapped Test Options Status Indicates the status of the test in progress Default 0 Bit 0 Local Analog Loopback 0 Disabled Default 1 Enabled amp T1 Bit 1 Not Used Bit 2 Local Digital Loopback 0 Disabled Default 1 Enabled amp T3 Bit 3 Remote Digital Loopback RDL status 0 Modem not in RDL Default 1 RDL in progress Reg Unit Range Default Bit 4 RDL Requested AT amp T6 0 RDL not requested Default 1 RDL requested amp T6 MINI MODEM 56 KBPS DATA FAX MODEM Bit5
48. fails a Direct mode connection is established 6 Reserved 7 An MNP connection is attempted if it fails a Normal mode connection is established Default Bits 3 7 Reserved S37 Bit Mapped Options Status Indicates the status of command Options Desired DTE Connection Speed Default 0 When the Nn command is issued or the S37 register value is modified the MS command subparameters are updated to reflect the speed and the modulation specified bit the S37 value For example MINI MODEM 56 KBPS DATA FAX MODEM If NO command is active S37 10 updates the MS command subparameters to reflect MS 10 1 300 12000 IF N1 command is active S37 10 updates the MS command subparameters to reflect MS 10 0 12000 12000 S37 is not updated by the MS command Use of the MS command is recommended instead of the Nn and S37 x commands but Nn and 37 x commands are supported for compatibility with existing communications software 0 Attempt automode connection If NO is active connection is attempted at the most recently sensed DTE speed MS command settings are updated to the most appropriate values If N1 is active connection is attempted at the highest possible speed MS settings are updated to 11 1 300 2880 to reflect V 34 automode 300 bps minimum speed and 28800 bps maximum speed Default MINI MODEM 56 KBPS DATA FAX MODEM Reg Unit Range S38 decimal 0 255 Default Description 20
49. gnal detected 3 NO CARRIER Carrier signal lost or not detected 4 ERROR Invalid command 5 CONNECT 1200 Connected at 1200 bps 6 NO DIALTONE No dial tone detected 7 BUSY Busy signal detected 8 NO ANSWER No answer at remote end 10 CONNECT 2400 Connected at 2400 bps 11 7 CONNECT 4800 Connected at 4800 bps 12 3 CONNECT 9600 Connected at 9600 bps 13 CONNECT 7200 Connected at 7200 bps 14 CONNECT 12000 Connected at 12000 bps 15 3 CONNECT 14400 Connected at 14400 bps t6 CONNECT 19200 Connected at 19200 bps MINI MODEM 56 KBPS DATA FAX MODEM Table 4 4 continued Result Codes Terse Verbose Description IE e CONNECT 38400 Connected at 38400 bps 18 CONNECT 57600 Connected at 57600 bps 19 CONNECT 115200 Connected at115200 bps 22 s CONNECT 75TX 1200RX Connected at V 23 Originate 23 CONNECT 1200TX 75RX Connected at V 23 Answer 24 Delayed Delay is in effect for the dialed number 32 BLACKLISTED Dialed number is blacklisted 33 FAX Connected FAX mode 35 DATA Connected DATA mode 40 7 CARRIER 300 0 300 bps Data Carrier Detected 44 CARRIER 1200 75 V 23 Backward Channel Detected 45 CARRIER 75 1200 V 23 Forward Channel Detected 46 CARRIER 1200 1200 bps Data Carrier Detected 47 z CARRIER 2400 2400 bps Data Carrier Detected 48 e CARRIER 4800 4800 bps Data Carrier Detected 49 CARRIER 7200 7200 bps Data Carrier Detected 50 S CARRIER 9600 9600 bps Data Carrier Detected 51 CARRIER 12000 12000 bps Data Carrier Detect
50. he local modem and looped back to the remote modem MINI MODEM 56 KBPS DATA FAX MODEM The test procedure is as follows 1 Go into Terminal mode Type AT and hit ENTER you should get an OK message 2 Dial the remote modem by entering the Dial command and the phone number to establish on line mode 3 Type the Escape Sequence which brings your modem into Command mode while still maintaining the pseudo on line mode with the remote modem 4 Type AT amp T3 from the local PC and hit ENTER Once you receive an OK message from your modem if responses are enabled the local modem is placed in Digital Loopback mode 5 Data is typed from the remote keyboard For this test typing multiple upper case U characters is a good way to send an alternating test pattern of ones and zeros The data received by the local modem will enter its analog receiver be converted to digital data be reconverted into analog and then looped through its transmitter back to the remote modem Your modem passes this test if the MINI MODEM 56 KBPS DATA FAX MODEM data entered from the remote keyboard is the same as the data received on the remote monitor Local Remote Computer Modem Modem Computer or Terminal or Terminal Digital Analog Analog Digital Type AT in terminal mode hit ENTER dial remote modem establish On line mode enter escape sequence type AT amp TO
51. hone Number 1 6125553500 2 2155558767 3 2125554549 MINI MODEM 56 KBPS DATA FAX MODEM Command D View Delayed Numbers Values n a Description This command causes the modem to send a list of the delayed numbers together with the delay associated with each The modem will return a list of delayed telephone numbers as defined in the B command If no numbers are delayed only the OK result code is issued The format of the response is shown by the example below delay times are shown as hours minutes seconds No Phone Number Delay 1 6127853500 1 59 25 2 2154778767 0 4 43 3 2128724549 2 33 00 Command CIDn Caller ID Values n 0 1 or3 Default 0 MINI MODEM 56 KBPS DATA FAX MODEM Description CID 0 Disables Caller ID CID 1 Enables Caller ID with formatted presentation to the DTE The modem will present the data items in a lt TAG gt Value gt pair format The expected pairs are data time caller code phone number and name CID 2 Enables Caller ID with unformatted presentation The modem will present the entire packet information excluding the leading U s in ASCII printable hex numbers CID Retrieves the current CID modem from the modem Command P Pulse Dial Values n a Description Pulse dial until T Tone Dial Command MINI MODEM 56 KBPS DATA FAX MODEM Command Values Description Command Values Description Command Values Descript
52. ing another operating system you may skip this step Adding the Mini Modem to Windows 95 or 98 1 Click the Start button point to Settings and click Control Panel 2 Double click the Modems icon If no modem is currently installed the Install New Modem wizard appears If a modem is already installed the Modems Properties sheet appears click Add to go to the Install New Modem wizard 3 Click Next in the Install New Modem wizard Windows searches for your new modem and asks you to verify its selection NOTE If Windows cannot find a modem your modem may be turned off it may be plugged into the wrong connector on your computer or the serial cable may be faulty MINI MODEM 56 KBPS DATA FAX MODEM 4 If Windows identifies your modem correctly as a MultiModem MT5600ZDX click Next to install the modem After the modem is installed click Finish to exit 5 If Windows cannot identify your modem for instance if it identifies your modem as a Standard Modem click Change A dialog box with a list of manufacturers and a list of modems appears 6 Select MultiTech Systems from the Manufacturers list box then select MultiModem MT5600ZDX from the Models list box 7 Click Next Windows installs and configures the modem 8 Click Finish to exit Removing Your Old Modem from Windows 95 or 98 When your Mini Modem replaces another modem the old modem installation remains in Windows after you instal
53. ion Command Values Description T Tone Dial n a Tone dial until P Pulse Dial Command Escape Sequence n a amp Pn amp PO amp P1 amp P2 amp P3 AT n AT 0 Puts the modem in command mode and optionally issues a command while remaining online Type and up to ten command characters then press ENTER Make Break Dial Ratio 0 3 Make Break dial ratio of 39 61 10 pps n a n a n a Download to Flash Memory 0 2 Download speed is the last sensed speed MINI MODEM 56 KBPS DATA FAX MODEM AT Download speed is 38 4 kbps AT 1 Download speed is 57 6 kbps NOTE See Chapter 6 for Download to Flash Memory procedure 4 2 S Registers Certain Command Mode configurations are stored in memory registers called S Registers The S command is used to assign a value to and to read the current value of an S Register To assign a value to an S Register enter the letter S followed by the S Register number and an equals sign To read an S Register value enter the letter S followed by the S Register number and a question mark then hit RETURN To verify that the S Register value was entered correctly enter for example ATS8 and hit RETURN You should receive a response of the assigned value given to that S Register Reg Unit Range Default Description S0 rings 0 1 255 1 Sets the number of rings before the modem answers ATSO0 0 disables auto answer completely M
54. ital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par Industrie Canada MINI MODEM 56 KB TA FAX MODEM NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 4 Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 5 El aparato el ctrico debe ser usado nicamente con carritos o pedestales 6 El to el ct deb d t t destal que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instruc
55. l mode you ll need to know how AT commands work AT stands for attention and alerts the modem that a command follows You may enter these commands with either upper or lower case characters Entering AT automatically sets the modem s serial baud rate to match your computer s and also sets the modem s parity It also clears the modem s command buffer Once you re in MINI MODEM 56 KBPS DATA FAX MODEM terminal mode enter AT followed by lt CR gt to check whether your modem is operational If everything s fine your modem will respond OK SIMPLE OPERATIONS You can dial by using the ATD command and the phone number of the modem with which you wish to connect for example ATDT17245553500 Your modem will dial the number a scrambling noise is heard as the modem negotiates the kind of connection it can make and once the modems have settled on a common connection a connect message on your computer s video is displayed To hang up a call enter ATHO lt CR gt Your modem will return on hook just as if you had returned a phone s handset to its cradle Your video now displays OK signifying that your modem is ready for your next command 3 6 Software Configuration Communications software must be configured to work with the Mini Modem your computer and the remote system it is calling Fortunately most communications programs make the process easy by providing a default initialization string to your mod
56. l the new modem and the old modem is still selected in HyperTerminal and other Windows 95 applications Although you can change the application connection descriptions one at a time it is easier to MINI MODEM 56 KBPS DATA FAX MODEM force Windows 95 applications to use the Mini Modem by removing the old modem from Windows 1 Click the Start button point to Settings and click Control Panel 2 Double click the Modems icon to open the Modems Properties sheet 3 In the list box select the old modem 4 Click Remove then click Close 5 The next time you dial a HyperTerminal connection it will select your new modem and ask you to confirm the selection Installing Your Modem in MS DOS 5 0 or Higher If you have MS DOS 5 0 or higher a program called MSD EXE Microsoft Diagnostics is in your DOS directory Typing MSD at the DOS prompt brings up a screen that provides a variety of information about your computer Select COM ports and it lists infor mation about your com port e g UART Type Address and IRQ to name a few Once you know your serial port s UART type you can set your communications s software appropriately MINI MODEM 56 KBPS DATA FAX MODEM Figure 3 3 Mini Modem Connections 3 3 LED Indicators The Mini Modem has ten LED indicators to report status such as verifying proper installation and line activity such as monit
57. ll appear in the Conflicting Device List Uncheck Use Automatic Settings to change the port s settings so they do not conflict with the other device or select the port the conflicting device is on and change it instead If you need to open your computer to change switches or jumpers on the conflicting device refer to the device s documentation e The serial port may be defective If you have another serial port install the modem on it change the COM port setting in your software and try again e The modem may be defective If you have another Mini Modem try swapping modems If the problem goes away the first modem is possibly defective Call Technical Support for assistance MINI MODEM 56 KBPS DATA FAX MODEM 3 7 3 THE MODEM DIALS BUT CANNOT MAKE A CONNECTION There can be several reasons the Mini Modem fails to make a connection e modem is not configured properly e lack of a physical connection to the telephone line e a wrong dial tone e a busy signal e a wrong number e no modem at the other end e a faulty modem computer or software at the other end incompatibility between modems You can narrow the list of possibilities by using extended result codes To enable them enter ATV1X4 and press ENTER while in terminal mode or include V1X4 in the modem s initialization string When you dial again the modem will report the call s progress MINI MODEM 56 KBPS DATA FAX MODEM e Both local
58. matically disable call waiting by including the disabling code in the modem s dial prefix for example ATDT 70 note the comma which inserts a pause before the number is dialed To change the dial prefix in your communications package select Setup Modem then select the modem type you are using and type the new prefix in the Dial Prefix box To change the dial prefix in Windows Terminal select Settings Modem Commands To change MINI MODEM 56 KBPS DATA FAX MODEM it in Windows 95 or 98 HyperTerminal select Call Connect from the menu bar click Dialing Properties check This Location Has Call Waiting and select the correct code for your phone service e If you have extension phones on the same line as your modem you or someone else can interrupt the connection by picking up another phone If this is a frequent problem disconnect the extension phones before using the modem or install another phone line especially for the modem e Check for loose connections between the modem and the computer the telephone jack and AG power e You may have had a poor connection because of line conditions or the problem may have originated on the other end of the line Try again e If you were online with a BBS it may have hung up on you because of lack of activity on your part or because you exceeded your time limit for the day Try again MINI MODEM 56 KBPS DATA FAX MODEM 3 7 5 THE MODEM CANNOT CONNECT WHEN ANSWERING
59. mmand Mn This command is included only for compatibility and performs no function Command Hn This command is included only for compatibility and performs no function Command Kn MNP 10 MNP Extended Services Values n 0 1 0r2 MINI MODEM 56 KBPS DATA FAX MODEM Default Description Command Command Values Default Description SEC n SDR n n a SEC 0 SEC 1 0 Disables V 42 LAPM to MNP 10 conversion Enables V 42 LAPM to MNP 10 conversion LAPM answer mode detection phase This command is included only for compatibility and performs no function Enable Disable Disables MNP 10 EC Enables MNP 10 EC SEC 1 lt tx level gt where lt tx level gt is an optional transmit level subparameter transmit level range is 0 dBm to 30dBm and is specified by a set S 91 value MINI MODEM 56 KBPS DATA FAX MODEM Command AMn This command is included only for compatibility and performs no function Command En This command is included only for compatibility and performs no function Command B View Numbers in Blacklist Values n a Description This command requests the modem to return a list of blacklisted numbers to the DTE Permanently forbidden numbers as defined by country requirements will not appear on this list If no numbers are blacklisted only the OK result code is issued The format of the response is shown by the example on the next page No P
60. mouse commands from your computer to the central site continues to flow at the conventional data rate of 33 6 kbps Your Mini Modem offers interactive automatic dialing as well as command mode option configuration You may store four command lines or telephone numbers of up to 40 characters each in the modem s nonvolatile memory The modem pulse or tone dials and recog MINI MODEM 56 KBPS DATA FAX MODEM nizes dial tones and busy signals for reliable call progress detection The modem can detect AT amp T calling card tones It is FCC Registered for connection to telephone networks without any Data Access Arrangements DAAs NOTE Though this modem is capable of 56 kbps download performance government regulations line impairments public telephone infrastructure and other external technological factors currently prevent maximum 56 kbps connections The Mini Modem is a desktop fax modem for compatible IBM Personal Computers It provides ial up asynchronous communication capability with other personal computers terminals on line computer services or other types of computer systems Connection to the phone line and or an attached telephone device is made by RJ 11 modular connectors the PC connection is made via an RS 232C V 24 serial cable receptacle and low voltage DC power is supplied to the Mini Modem through a modular power supply connection included with the modem All these connections are located on the rear
61. ne to do something dial or answer a call This LED is also lit when the Mini Modem has achieved online status e TR Terminal Ready When TR is lit the Mini Modem can answer an incoming call This signal TR or DTR provides a means for the terminal or computer to control the Mini Modem s connection to the communications channel A high DTR signal is required by the Mini Modem to be able to communicate The state of the TR LED matches that of the DTR circuit on pin 20 of the RS 232 V 24 interface e EC Error Correction This LED is lit when the modem is set for V 42 error correction and flashes on and off when data compression is activated e FX Fax This LED is lit when the modem is connected in Fax mode 3 4 Is Your Mini Modem Ready for Use As soon as you have connected power to the modem if you re an experienced modem user you may simply want to check your modem s settings for data compres sion error correction and so on You may find that you can get moving quite quickly if you just issue the MINI MODEM 56 KBPS DATA FAX MODEM AT amp V lt cr gt command This command lists how your modem is currently configured the stored user profiles and the first four stored telephone numbers If you come across a setting you re unsure of refer to Chapter 4 of this manual for AT command and S Register explanations and defaults If you re a novice please continue to the next sections of this chapter 3 5 O
62. nores the state of carrier on the remote modem DCD circuit is always on DCD turns on when the remote modem s carrier MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description amp Dn amp DO amp D1 amp D2 D3 signal is detected and DCD is off when the carrier signal is not detected Data Terminal Ready DTR Control n 0 1 2 0r3 2 Modem ignores the true status of the DTR signal and responds as if it is always on When DTR drops while in online data mode the modem enters command mode issues an OK and remains connected When DTR drops while in online data mode the modem hangs up Auto Answer is encumbered When DTR drops the modem hangs up and resets as ifan ATZ command were issued MINI MODEM 56 KBPS DATA FAX MODEM Command amp Fn Load Factory Default Settings Values n Oorl Default None Description amp FO Restore factory configuration 0 amp F1 Restore factory configuration 1 Command amp Gn V 22bis Guard Tone Control Values n 0 1 or 2 Default 0 Description amp GO Disable guard tone amp G1 Enable 550 Hz guard tone amp G2 Enable 1800 Hz guard tone Command amp Jn Telephone Jack Control Values n Oorl Default None Description amp JO NA amp J1 NA NOTE This command is only included for compatibility and performs no function except to load the S Register The parameter value if valid is written S21 bit 1 MINI MODEM 5
63. nsmit MINI MODEM 56 KBPS DATA FAX MODEM attenuation level change 10 dBm is the transmit level default S95 The bits in this register can be set to override some of the Wn command options A bit set to a l in this register will enable the corresponding result code regardless of the Wn setting Also refer to Table 4 4 on the next page Default 0 Bit 0 CONNECT result code indicates DCE speed instead of DTE speed Bit 1 Append ARQ to CONNECT XXXX result code in error correction mode XXXX rate see Table 4 4 Bit 2 Enable CARRIER XXXX result code XXXX rate see Table 4 4 Bit 3 Enable PROTOCOL XXXX result code XXXX protocol identifier see Table 4 4 Bit 4 Reserved Bit 5 Enable COMPRESSION result code XXXX compression type see Table 4 4 Bit 6 Reserved Bit 7 Reserved MINI MODEM 56 KBPS DATA FAX MODEM 4 3 Result Codes When the Mini Modem receives an AT command from the terminal or PC the Mini Modem tries to execute the command then sends a status message to the PC or terminal which reports the results of the command hence the name result codes The Mini Modem Command mode provides you with several responses or Result Codes that provide visual responses during Command mode operation These Result Codes are displayed on your PC s monitor Table 4 4 Result Codes Terse Verbose Description 0 OK Command executed q CONNECT Modem connected to line 2 RING Ring si
64. of the Mini Modem Hardware installation procedures are described in Chapter 3 MINI MODEM 56 KBPS DATA FAX MODEM General features include e Compliance with major ITU T TIA and EIA international standards to ensure compatibility with other modems e Distinguishes data and fax calls e Caller ID to identify your caller s phone number available on U S products Data e Supports K56flex for data transmission speeds up to 56 kbps while maintaining compatibility with lower speed modems NOTE The K56flex standard asymmetrically transfers data client downloads at speeds up to 56 kbps client uploads at speeds up to 33 6 kbps e Supports the enhanced ITU T V 34 standard with data transmission speeds to 33 6 kbps while also maintaining compatibility with lower speed modems e Supports K56flex speeds plus 33 6K 31 2K 28 8K 26 4K 24K 21 6K 19 2K 16 8K 14 4K 12K 9 6K 7 2K 4 8K 2 4K 1 2K and 0 300 bps MINI MODEM 56 KBPS DATA FAX MODEM e Automatic fallback to slower speeds in noisy line conditions and fall forward to faster speeds as conditions improve line quality monitoring e ITU V 42 LAP M and MNP Class 3 and 4 error correction e ITU V 42bis 4 to 1 and MNP 5 2 to 1 data compression e MNP10 and MNP10EC enhanced Cellular Performance error correction e H 324 compliant videophone ready e Automatic disabling of compression when transferring already c
65. ompressed files e Autodial redial pulse rotary and touch tone dial e Dial tone and busy signal detection for reliable call progress detection e Distinctive ring support to route voice data or fax calls on a single phone line e Plug and Play PnP serial support MINI MODEM 56 KBPS DATA FAX MODEM e Flash ROM upgradable e Compatibility with the standard AT command set used by most communication programs Fax e Supports V 17 Class 1 Group 3 fax communication standards allowing it to communicate with other fax modems as well as with fax machines e Sends and receives faxes from your computer at 14 400 bps 9600 bps 7200 bps 4800 bps 2400 bps or 300 bps 2 2 1 WHAT Is IN YOUR MODEM PACKAGE Your Mini Modem has several components e Mini Modem 56 kbps Data Fax Modem e DC power supply e One set of four plastic feet e Telephone cord e This User Manual MINI MODEM 56 KBPS DATA FAX MODEM e Communications Software e One Set Up diskette If any of these items are missing please contact Black Box at 724 746 5500 2 2 2 How TO Use THIS MANUAL This manual is divided into six chapters and two appendixes e Chapter 1 Specifications lists relevant technical specifications for the Mini Modem Chapter 2 Introduction and Description begins with a short product introduction and description followed by a guide which you are now reading to the use of this manual e Chapter 3 Install
66. oring the status of a connection MINI MODEM 56 KBPS DATA FAX MODEM Figure 3 4 Mini Modem Front Panel e TD Transmit Data The TD LED flashes when data is being transmitted on for a space off for a mark Signals on this circuit are generated by the terminal and transferred to the transmitter of the Mini Modem The transmitting terminal should hold this line in the marking state when no data is being transmitted including intervals between characters or words The TRANSMIT TD LED indicates the status of this circuit e RD Receive Data The RD LED flashes when data is being received on for a space off for a mark Data signals received from the remote Mini Modem are presented on this line The RECEIVE RD LED indicates the status of this signal MINI MODEM 56 KBPS DATA FAX MODEM BLACK BOX 724 746 5500 Figure 3 5 Mini Modem Front Panel e 56 K56flex This LED is lit when connected to an ISP type K56flex server The actual connection speed is contingent upon server capabilities and line conditions e 28 V 34 This LED is lit when the modem is connected in V 34 mode e 14 V 32bis This LED is lit when the modem is connected in V 32bis mode Note that at speeds lower than a V 32bis connection the MiniModem speed LEDs remain unlit e OH Off Hook The condition of Off Hook indicates to the central office that the Mini MINI MODEM 56 KBPS DATA FAX MODEM Modem wants the phone li
67. p Wn Store Current Configuration n Oorl None amp WO0 Store active modem settings in NVRAM as profile 0 amp W1 Store active modem settings in NVRAM as profile 1 amp Yn Select Stored Configuration for Hard Reset n O0orl none amp YO Select stored configuration 0 on power up MINI MODEM 56 KBPS DATA FAX MODEM amp Y1 Select stored configuration 1 on power up Command amp Zn x Store Telephone Number Values n 0 1 2 or 3 memory locations x Dialing string Default None Description Stores telephone dial string x in memory location n Dial the stored number using the command ATDS n Command En Monitor Line Quality and Auto Retrain or Fallback Fallforward Values n 0 1or2 Default 2 Description EO Disable line quality monitor and auto retrain E1 Enable line quality monitor and auto retrain E2 Enable line quality monitor and fallback fall forward MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description Command Values Default Description L L Q Q Line Signal Level none none Returns a value which indicates the received signal level The value returned is a direct indication DAA dependent of the receive level at the MDP not at the telephone line connector e g 009 9dBm 043 043 dBm etc Line Signal Quality none none Reports the line signal quality DAA dependent Returns the higher order byte of the E
68. perating Your Mini Modem You control your Mini Modem by issuing AT commands and setting S Registers Right now your Mini Modem is set up for the most typical user application that is as a traditional modem set to make a dial up call to a remote installation where the call is answered automatically therefore you shouldn t need to change the current default configuration If however you know that your application does not follow this profile please refer to Chapter 4 for AT Commands and S Registers In operating your Mini Modem it s likely that you ll use your data communications software to do one of two things MINI MODEM 56 KBPS DATA FAX MODEM e Enter terminal mode where you can speak most directly to the modem by issuing AT commands e Launch a datacomm session through a set of modem configurations which you select and then associate with a target telephone number Once you have created saved and named this set of information according to your connection needs and your datacomm software s conventions the software then simplifies your dialing because you needn t reconfigure your modem or run the risk of mistakenly keying in incorrect information If you use modern communications software such as Web browsers and Internet dialers you may never have to use AT commands although they can sometimes be useful for quick configuration adjustments If you re controlling the Mini Modem in termina
69. periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D Elaparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada MINI MODEM 56 KBPS DATA FAX MODEM TRADEMARKS The trademarks mentioned in this manual are the sole property of their owners NAMING CONVENTIONS USED IN THIS MANUAL In the software you received the Mini Modem is called the Multi Modem or the MT5600ADX This is the correct software for your Mini Modem MINI MODEM 56 KBPS DATA FAX MODEM CONTENTS 1 Specifications sos 6 6 rss 8 2 Introduction and Description 14 2 1 Introduction 6 066 secu cise ieeas 14 2 2 Product Description 14 2 2 1 What Is in Your Modem Package 18 2 2 2 How to Use This Manual 19 3 Installation and Connection 21 3 1 Before You Install 21 3 1 1 Safety WarningS o o ooooooo 21 31 2 Computer 00d pea 22 3 1 3 Serial Cables siria 22 3 1 4 Telephone Line ooommm mmo 23 3 1 5 Communications Software 24 3 1 6 Ass
70. rate or replace your serial port with a faster one e Make sure the flow control method you selected in software matches the method selected in the modem e If you are running under Windows 3 1 and have a 16550AFN UART you may need to turn on the MINI MODEM 56 KBPS DATA FAX MODEM 16550 s data buffers and or replace the Windows serial driver COMM DRV e Try entering the amp V View Parameters command making a screen print of the diagnostics listing and checking for parameters that may be unacceptable 3 7 8 GARBAGE CHARACTERS ON THE MONITOR e Your computer and the remote computer may be set to different word lengths stop bits or parities If you have connected at 8 N 1 try changing to 7 E 1 or vice versa using your communications software e You may be experiencing line noise Enable error correction if it is disabled or hang up and call again you may get a better connection e At speeds above 2400 bps the remote modem might not use the same transmission or error correction standards as your modem Try connecting at a slower speed or disabling error correction With no error correction however the line noise can cause garbage characters MINI MODEM 56 KBPS DATA FAX MODEM e Try entering the amp V View Parameters command making a screen print of the diagnostics listing and checking for parameters that may be unacceptable MINI MODEM 56 KBPS DATA FAX MODEM 4 AT Commands S Regi
71. red Telephone Number Values n 0 3 Default none Description Dial a number previously stored in directory number n by the amp Zn x command Example ATDS 3 MINI MODEM 56 KBPS DATA FAX MODEM Command Values Default Description Command Values Default Description Command Values Default Description En EO El HO H1 In 10 a Echo Command Mode Characters n Oorl 1 Do not echo keyboard characters to the computer Do echo keyboard characters to the computer On Hook Off Hook Control n O0orl 0 Go on hook to hang up Go off hook to make the phone line busy Information Request n 0 7 None Display product code Example 33600 Calculate and display ROM checksum e g 12AB MINI MODEM 56 KBPS DATA FAX MODEM 2 Calculates the ROM checksum and compares it to the pres tored checksum displaying OK or ERROR 13 Display the firmware version and application codes 14 Display OEM defined identifier string in either binary or ASCII format 15 Display country code e g NA Ver 1 16 Display modem data pump model and internal code version 17 Display the DAA code resulting from MCU interrogation of the DAA for auto DAA recognition Examples 000 for US or Canada 016 for Japan 033 for Belgium 034 for Finland 035 for France 037 for Italy 038 for Netherlands 039 for Sweden 040 for Switzerland and 041 for UK MINI MO
72. sters and Result Codes 4 1 AT Commands AT commands are the means by which you and your communications software are able to communicate with and configure your modem They enable you to establish read and modify parameters in addition to dialing The following is a summary and of the AT commands recognized by the Mini Modem Command AT Attention Code Values n a Description The attention code precedes all command lines except A and the escape sequence Command ENTER or Carriage Return lt CR gt Key Values n a Description Press the ENTER or Carriage Return key to execute most commands MINI MODEM 56 KBPS DATA FAX MODEM Command Values Description Command Values Description Command Values Description Command Values Default Description A BO Bl Detect AT amp T s call card tone n a This symbol placed in dialing string enables the modem to detect Answer n a Answer an incoming call before the final ring Repeat Last Command n a Repeat the last command string Do not precede this command with AT Do not press ENTER to execute Communication Standard Setting n 00rl 0 and 1 Select ITU T Select Bell 212A when modem is at 1200 bps MINI MODEM 56 KBPS DATA FAX MODEM Command Ds Dial Values s dial string phone number and dial modifiers Default none Description Dial telephone numbers where s may up to 40 chara
73. t the PHONE jack and the telephone wall jack If the cable looks secure try replacing it If that doesn t work the problem may be in your building s telephone installation To test the building installation plug a telephone into your modem s telephone wall jack and listen for a dial tone If you hear a dial tone your modem may be installed behind a company phone system PBX with an internal dial tone that sounds different from the normal dial tone In that case the modem may not recognize the dial tone and may treat it as an error Check your PBX manual to see if you can change the internal dial tone if you can t change your modem s initialization string to replace X4 with X3 which will cause the modem to ignore dial tones e If the modem reports BUSY the other number may be busy in which case you should try again later or it may indicate that you have failed to add a 9 prefix to the phone number if you must dial 9 for an outside line If you must dial 9 for an outside line the easiest way to dial it automatically is to include it in the MINI MODEM 56 KBPS DATA FAX MODEM modem s dial prefix for example ATDT9 Note the comma which inserts a pause before the number is dialed By inserting 9 and a comma into the dial prefix you do not have to include it in each directory entry To change the dial prefix in your communications package select Setup Modem then select the modem type you are using an
74. terminates Others can disconnect without exiting the program Many communication software packages also allow multiple terminals to be open but only one can access the modem at a time If your package reports that it cannot make a connection yet the modem s TR indicator is on click on the Window menu to see if more than one terminal is open The modem s TR indicator shows that the MINI MODEM 56 KBPS DATA FAX MODEM software has made a connection with the modem through the COM port e Your communication software settings may not match the physical port the modem is connected to The serial cable may be plugged into the wrong connector check your computer documentation to make sure Or you may have selected a COM port in your software other than the one the modem is physically connected to compare the settings in your software to the physical connection e If the modem is on the cable is plugged into the correct port the communications software is configured correctly and you still don t get an OK the fault may be in the serial cable Make sure it is firmly connected at both ends e Is this the first time you have used the cable If so it may not be correct Check the cable description on the packaging to make sure the cable is the right one for your computer e Peripheral expansion cards such as bus mouse and sound cards may include a serial port preconfigured as COM or COM2 The extra serial port or the car
75. thod is referred to as Dual Tone Multi Frequency DTMF dialing The four horizontal rows on a touch tone keypad use the four low frequencies 697 770 852 941 Hz while the three vertical columns use the three high frequencies 1209 1336 1477 Hz The generally accepted tone frequency tolerance is 0 02 MINI MODEM 56 KBPS DATA FAX MODEM For example the digit 4 would be dialed by combining two tone frequencies It would use the frequency 770 Hz from the second row and the frequency 1209 Hz from the first column In another example the digit 9 would be dialed with the tone frequencies of 852 Hz and 1477 Hz The extended DTMF characters A B C D are the high end frequencies 1633 Hz defined on some telephone sets with a fourth vertical column of buttons This fourth column provides for extended PBX control functions the actual functions provided depend on the PBX manufacturer s implementation and feature set Appendix B Regulatory Information B 1 Single User Software License Agreement Black Box grants Customer the right to use one copy of the software on a single computer the Licensed System You may not network the software or otherwise use it on more than one computer or computer terminal at the same time Customer must treat the software like any copyrighted material The software may not be assigned sublicensed translated or otherwise transferred by Customer B 2 FCC Regulations for Telephone Lin
76. um block size controlled by the parameter supplied Command Bn Transmit Break to Remote Values n ABIAB9 Default B3 Description B3 Break length in 100 ms units non error correction mode In non error correction mode the modem will transmit a break signal to the remote modem with a length in multiples of 100 ms according to parameter specified The command works in conjunction with the XK command In error correction mode the modem will signal a break through the active error correction protocol giving no indication of the length MINI MODEM 56 KBPS DATA FAX MODEM NOTE When the modem receives a break from the remote modem break is passed to the DTE as follows In non error correction mode direct the break length is passed in non error correction mode normal and in error correction mode a 300 ms break is passed Command Kn Set Break Control Values n 0 1 2 3 4o0r5 Default 5 Description Controls the response of the modem to a break received from the DTE or the remote modem or the B command according to the parameter specified The response is different in three separate command states The first state is where the modem receives a break from the DTE when the modem is operating in data transfer mode KO Enter on line command mode no break sent to the remote modem MINI MODEM 56 KBPS DATA FAX MODEM K1 Clear data buffers and send break to remote modem K2 Same as KO K3

Mini-Modem (56 kbps Data/Fax Modem)

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