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WatchDog-15 User Manual (rev A1.02)

1. Sept 24 2012
2. ETHERNET DIGITAL SENSORS WatchDog 15 Default IP 192 168 123 123 IP Address WatchDog 15 User Manual 4 rev A1 02 Sept 24 2012 Digital Sensor jacks These 6P6C modular jacks allow you to connect one or more Digital Bus type sensors to the WatchDog 15 Note that while only two physical jacks are provided the WatchDog 15 can support up to four external sensors via the use of a passive port splitter to multiply the number of physical connection points This will be illustrated in the sample hookup diagrams later in this section The Digital Bus type sensors used by the WatchDog 15 are the same as those used by the WeatherGoose series The WatchDog 15 supports all of the existing single function sensors such as RT series temperature sensors RTAFHD3 temperature airflow humidity probes and the RPM X2 Remote Power Manager Complex multifunction accessories such as the IOE I O Expander however are not supported due to their large data storage requirements generally these devices are better suited to the WeatherGoose II series Also note that the WatchDog 15 does not support discontinued legacy devices such as the RTAF2 or RTAFH2 airflow probes or the PowerEgg series of AC power monitors Ge ee B 1 L you can have 4 a Qe a single external sensor 600ft away from the unit or two sensors with 300 ft cables or two at 100 ft plus two at 200ft or any other combination of c
3. F for more than 5 minutes and will then continue to send repeated e mails every 5 minutes after that until the temperature drops below 84 F or 1 full degree below the threshold Once you ve configured the alarm threshold s settings the way you want them for this particular entry click Save Changes to save them to the unit s memory and activate the alarm If you later wish to change the alarm threshold or associated actions in a particular alarm threshold entry there is no need to delete or re create the entry just make the desired changes and click Save Changes Note that as mentioned above Save Changes will only save those changes made to entries within its own settings block 1f you wish to make changes to entries for both the built in sensors and those of an external sensor you must make those changes separately one at a time Note if you add more than five alarm thresholds to the WatchDog 15 the page will begin dividing itself into groups of five alarms each as shown here Each group will have its own Add New Alarm and Save Changes buttons If any Add New Alarm button is selected a new entry en mae will be added however once the page has divided into groups like this mee a a each Save Changes button will only save changes to alarms within its f _ 5 alarm group Dia E Fieital every po F frm This example illustrates a WatchDog 15 with six alarm thresholds armen toed w set on its internal sensors with the groups
4. authentication method for logging in to the server is also no longer enabled by default in Exchange 2010 only Microsoft s proprietary NTLM authentication method is enabled According to information provided by Microsoft SMTP AUTH plain logins can be re enabled as follows 1 In the Exchange 2010 console under server configuration select hub transport Right click the client server and select properties Select the authentication tab Check the Basic Authentication checkbox Uncheck the Offer Basic only after TLS checkbox a eS a N Apply or save these changes and exit Note that you may need to restart the Exchange 2010 service after making these changes Finally once you have enabled SMTP relaying and AUTH plain authentication you may also need to create a user account specifically for the WatchDog 15 to log into Note that if you have already done so prior to enabling the SMTP Send Connector and the unit still cannot seem to connect to the Exchange 2010 server try deleting the account and creating a new one occasionally an existing user account will not properly inherit new permissions under Exchange 2010 This tends to happen more often with accounts that already existed on a previous version of Exchange prior to the server being upgraded to Exchange 2010 but can sometimes happen with accounts that created under Exchange 2010 before the new connectors and plug ins were added If none of the above suggestions succeed in all
5. depending on the sensor type t Note typical operating range of the included AC power supply is 0 40 C 32 104 F For operation outside of this temperature range I TWatchDogs recommends using either Power over Ethernet or using a power supply designed specifically to operate at extended temperature ranges instead of the included power supply WatchDog 15 User Manual 6 rev A1 02 Sept 24 2012 Hooking up the WatchDog 15 Once you have unpacked the WatchDog 15 and verified that all of the accessories are in the box the next step is to mount the unit in an appropriate location and connect it to your network The following sections will provide illustrated examples of how to e Connect the external power supply e Connect the unit to your network via the Ethernet jack e Connect external Digital Sensor Bus sensors to the sensor jacks WatchDog 15 User Manual 7 rev A1 02 Sept 24 2012 Connecting the external power supply The 6VDC power supply s barrel plug connector fits into the matching socket marked 6VDC on the WatchDog 15 as shown below gt Note even if you purchased the Power over Ethernet capable WatchDog 15P model and intend to use the PoE feature to power the unit instead it may still be necessary to connect the 6VDC power supply while performing the initial setup and configuration as the built in Ethernet ports on most desktop and laptop PCs are generally not equipped to power external devic
6. 16 rev A1 02 Sept 24 2012 Setting unit identification and contact information Admin Info configuration settings Admin Info allows you to change the descriptive contact information seen at the bottom of the unit s web pages The Contact Name Contact Email and Contact Phone fields allow you to provide contact information for the person responsible for administrative issues concerning the unit or facility being monitored while Device Location and Device Description are provided to help identify both the individual monitoring unit and the facility in which it s located This information can be particularly useful to you or your users if you have multiple units installed at several different physical sites ContactName onndoe Contact Email idoe homailcom Contact Phone 555 123 4567x690 tt Device Location John s Office t S Device Description Environment Monitor _Save Changes Mice Note that these settings are purely for your own use the WatchDog 15 does not make use of any of these settings for itself It will not for example attempt to send alert e mails to the address specified in the Contact Email field IP Camera configuration settings The WatchDog 15 can integrate up to four 4 IP cameras into its front page Overview display These cameras IP addresses and access credentials if any are configured via the Cameras block on the Config page Each camera has four parameter
7. Nothing in this documentation shall be construed as conferring any license under any of ITWatchDogs or any third party s intellectual property rights whether by estoppel implication or otherwise This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area may cause harmful interference in which case the user may be required to correct the interference at his own expense Modifications to this product not authorized by ITWatchDogs could void the FCC approval and negate your authority to operate the product Trademark Acknowledgements ITWatchDogs the ITWatchDogs logo the Digger mascot character itwatchdogs com WeatherGoose SuperGoose MiniGoose MicroGoose RelayGoose WatchDog are trademarks or registered trademarks of TWatchDogs Any other trademarks products or company names mentioned herein are the property of their respective owners and are used strictly for the purposes of identifying compatibility and or providing examples of the proper use of TWatchDogs p
8. SSL checkbox determines whether or not SSL encryption should be used during the e mail session Most 3rd party e mail services such as Gmail will require SSL e Sender is the name and e mail address which the WatchDog 15 s generated e mails should appear to come from Many customers especially those with several monitoring units deployed at different sites prefer to set this to something descriptive for each unit such as Facility7Monitor ourcompany com Note however that not all e mail servers will accept an arbitrary sender name in this field they may require that the sender s address is that of a known user or that the sender s name matches the User Name login If in doubt check with your e mail server s administrator e User Name and Password are the login credentials required by the SMTP server If yours does not require login credentials leave these fields blank characters e The Destination fields allow you to specify up to five e mail recipients for alarm messages Once these are set they will each be shown as potential alarm actions on the Alarm Settings page where you can selectively determine who receives e mails for each particular alert If you do not need to specify that many separate recipients just leave the unneeded ones blank e Email Status shows the result of the most recent attempt to send e mail so that you can see if an error occurred In most cases these settings are fairly stra
9. Sept 24 2012 Choosing Fahrenheit or Celsius temperature scales Select the Display page by clicking on the appropriate tab on the left hand side of the web page then find the section titled General General The topmost control in this section named Temperature Unit provides two available options Fahrenheit and Celsius Oe e Simply set the control to the desired temperature scale and UE then click Save Changes Note that if you have already set some temperature related alarm thresholds you will not have to reprogram them after changing the Temperature Unit scale the thresholds will be converted to the appropriate scale automatically Note also that this is a global setting 1 e all temperature sensors internal or external will report in the chosen scale It is not possible to choose different scales for different sensors or to display both C and F simultaneously This setting will affect the web page display the logged data and temperatures reported via XML or SNMP Enabling the RPM X2 s relays as alarm actions gt Note this feature requires firmware revision 1 4 0 or Remsbisciamer higher and also requires at least one RPM X2 Remote aici Power Manager to be connected to the WatchDog 15 PRBE EIRAS ae eR ee electrical outlets on Remote Power Manager unas Also note that the acceptance of these terms is saved in the XML configuration fle on this If you have connected one of the RPM X2 Remote device nie f
10. directory then use the Upload System Firmware controls on the Config page to install it into the unit The upload procedure is very similar to uploading a picture to a photo sharing web site Just click the Choose button next to the Firmware package file text box to bring up your PC s file browser then locate the BIN or BB015 firmware package file you extracted from the downloaded ZIP archive and click Open or OK depending on your OS version The path to the file will appear in the Firmware package file box If you know the path and filename already you can also type it directly into the box but it s usually more convenient to use the file browser Then click Upload New Firmware to send the new firmware package to the WatchDog 15 Once the file has been successfully transferred the WatchDog 15 will run a check on the data to make sure it s a valid firmware image If the check passes it will be installed into main memory the unit will display a message indicating a successful update and then reboot automatically After the reboot the unit will be running the newly installed firmware If the check fails the unit will discard the uploaded image and continue running on the existing firmware version Note that on some browsers the page won t automatically refresh back to the Overview page after firmware installation and you may need to manually reload the page after the unit reboots WatchDog 15 User Manual 18 rev A1 02
11. in green as shown here Humidity Alarm must remain tripped for D foo test com Trips i Above H lo min before notification al bar test com jar test com l limit 55 00 Repeat every fo min l Email 4 Sa l Email 5 Save Changes Add New Alarm WatchDog 15 User Manual 30 rev A1 02 Sept 24 2012 Appendix A Some Free E mail Services SMTP Configurations The WatchDog 15 is compatible with several web based e mail services which offer SMTP e mail relay services To configure your WatchDog 15 to use one of these services as its outgoing e mail server click on the Config tab scroll down to the Email options block and set the parameters as follows for your preferred service Note that to use any of these services you will first need to visit their main web site and create an account if you do not already have one AOL com America OnLine e Server Port e Use SSL e Sender e Username e Password Google GMail Server Port e Use SSL e Sender e Username e Password GMX com e Server e Port e Use SSL e Sender e Username e Password Yahoo e Server e Port e Use SSL e Sender e Username e Password Note as of the date this manual was prepared Microsoft s free e mail services Hotmail Outlook Live smtp aol com 465 m enabled checkboxset your complete AOL e mail address i e user aol com your complete AO
12. or desktop PC via a crossover Ethernet cable and configure the PC s network card to match the 192 168 123 xxx subnet in order to access the unit 192 168 123 xxx is a common local subnet for small LANs and internal networks so your PC may already be set up on this subnet 1f it isn t simply follow these directions to temporarily change your PC s network settings to match those of the WatchDog 15 so you can perform the initial networking setup on the unit Note the following screenshots illustrate the process on a PC running Windows XP however the process 1s similar for most other operating systems 1 For versions of Windows up to and including XP click START Settings a then Network Connections Connection For Windows 7 right click the system tray click Network Sharing Center sb then Change Adapter Settings Speed fo 2 Locate the entry under LAN or High Speed Internet which corresponds to the network card you re using to connect to the WatchDog 15 Most PCs civ only have a single network card installed but if you have more than one you Sent yi Received can determine which connection is the correct one to change by simply oe disconnecting the cable from the WatchDog 15 and watching to see which network adapter s status changes from Connected to Network Cable Unplugged Bytes 1509624 4 086 679 3 Double click on the appropriate network adapter s entr
13. L e mail address i e user aol com your AOL login password smtp gmail com 465 m enabled checkboxset your complete Gmail e mail address i e user gmail com your complete Gmail e mail address i e user gmail com your Gmail login password smtp gmx com 465 m enabled checkboxset your complete GMX e mail address i e user gmx com your complete GMX e mail address i e user gmx com your GMX login password smtp mail yahoo com 465 m enabled checkboxset your complete Yahoo e mail address i e user yahoo com your Yahoo username without the yahoo com extension your Yahoo login password and Outlook Com are known to not be compatible with the WatchDog 15 Please note this information was believed to be accurate at the time this manual was prepared and is provided solely as a convenience to those WatchDog 15 owners and customers who may find it useful for their intended application ITWatchDogs has no connection with any of the companies or services described no recommendation or endorsement of these services is intended or implied nor does TWatchDogs make any claims or guarantee of these services reliability quality of service or fitness for any given application or that they will continue to offer SMTP services in future WatchDog 15 User Manual 31 rev A1 02 Sept 24 2012 Appendix B Potential SMTP issues when using Exchange 2010 EEEE E If your facility uses an Ex
14. able lengths as long as A the number of sensors does not exceed four and B the cable lengths do not add up to more than 600 ft total Temperature Humidity sensor tab The WatchDog 15 s built in temperature and humidity sensors are mounted here protected by a metal cage around the circuit board tab The unit should be mounted in such a way that this tab is exposed to the environment to be monitored DC power jack The 6VDC power supply s 2 1mm center positive barrel plug fits into this socket to provide power to the WatchDog 15 Ethernet jack This jack features two green LEDs indicating the connection status The LED on the right indicates link active it will light up solidly when the unit is physically connected to the network link and blink when the unit is being accessed active The left hand LED indicates the link speed when lit it indicates a 1OOMbit connection O RESET pinhole Holding down the switch behind this pinhole for approximately 15 seconds until both the Active and Idle LEDs light up solidly no blinking pattern will reset the unit s IP address to the factory default of 192 168 123 123 It will also clear any User Accounts username password settings on the Config tab allowing you to regain access to the unit even if you ve forgotten your passwords or accidentally misconfigured the unit If this pinhole switch is held down for at least 5 seconds while powering up the unit it will
15. ai update cos mesnr a ery ro a ee eee 18 Choosing Fahrenheit or Celsius temperature scales cccccccccsseeeeceeceeeeeceeaeeeeceeeeaeaeceeeeaeeeeeeeseaeeeeeeseaueeeeeaaaeeeessaaaess 19 Enabling the RPM X2 s relays aS larm actions 5 ssh sinaseivtantaanjanuutue aa aa a aa a E 19 USING MEWN CADOG BO a a a E A 20 Viewing the current readings via the Overview page displays cccccccceeeeeeeeeeeeeeeeeeeceeeeeeeeeaaaaeeeeeseeeeeeeeaseseeeessanseeees 21 Assigning friendly names to the sensor CEVICES arnir eeri r aar a a e 22 To change the friendly name label of the WatchDog 15 ccccceccccseeeeceeeeeseeeeneeeeeeeeeesseeeeseaeeeseeeesseeeesegeeeseneeens 22 To change the friendly name labels of attached Digital BUS sensors cccccceccceeeceeeeeeeeceeeseeeceeeeseeseeeseeesanes 22 Disconnected Of unplugged SENSON arinean e o a N 23 Ui MaVallale7sSCMSOlS Z pumpuna a a a E 24 Applying an offset to the internal temperature reading cccseeccceeceeceeeeeeceueeeceueeeeseeeeeseaeeessuueessaeeeesauseesaueeessaeeessaeeees 24 Viewing the logged data as a graph ensaiasiiece n a a a a a a a deen to eece 25 Managing the WatchD0g 15 s data logging ccecccccseseceeseeeeeeueeeeeeaeeeeecaeeeeesaeeeeeeseeeeeeseaeeeeseeaeeeeaeaeeeeseaeeeeseeeeesaeeees 26 To download jogged data fromthe WatchDog T S si22 2snenieivce elec E E ee 26 To clear the Watchbog 15 S IOGGING memory sare ccsendacedcbstta
16. all user settings except for the IP address and network settings restoring the device to its out of the box factory state while still allowing you to access the device at the IP address you assigned it previously ee ee WatchDog 15 Configuration Restore System Defaut Valves Restore Network and Account Defauk Values Contig Restore Network amp Account Default Values on the other hand initiates a soft reset of the unit equivalent to holding down the IP Reset button on the front panel The Admin Control and View accounts login credentials will be cleared and the unit will revert to the factory default IP address of 192 168 123 123 but all of your other settings alarm thresholds e mail settings etc will be preserved KMAL MIB If you find yourself unable to access the unit s configuration page due to a misconfigured network setting or a forgotten password the default settings can also be restored by using the RESET pinhole underneath the Ethernet connector as shown here ETHERNET WatchDog 15 Default IP 192 168 123 123 IP Address Using a bent paperclip or a push pin hold down the switch behind the pinhole for about 20 seconds until both of the red Active Idle LEDs light up simultaneously This will perform the same function as the Restore Network amp Account Default Values button as above resetting the IP address to the 192 168 123 123 default and clearing the access pa
17. button will cause the unit to generate a 2012 08 16 11 68 through 2012 08 16 12 67 graph as shown here Once the graph is shown you can refine the display further by selectively turning certain readings on and off using the checkboxes shown below the graph If you are not interested in dewpoint for example you can un set its checkbox click Display Refresh again and those readings will not be used to generate the graph Tone Rerege Thou R aS WatchDog15 Display Here for example we see the unit with four external Ene E sensors attached The user has chosen not to display E dewpoint for the internal sensor or for the AC Unit 1 ene z RTAFHD3 sensor and has also turned off graphing for the oat OES Storage 4 floor water sensor Note how each external era Eg sensor has its own group of controls along with a color key ee Display to help differentiate its graph lines a i Dewpoint gt Note in firmware versions prior to v1 4 3 if you had more than one external sensor of the same type attached and had not changed their friendly names from the default values the data graph display tended to group them all together instead of differentiating between them due to the way sensor names and values were passed to the Javascript driven graph generator on the web page This can be resolved either by giving the sensors individually descriptive friendly names or preferably by upgrading the unit to firmware ver
18. cally Note that you must have at least one router on your network which is configured to hand out IP addresses via DHCP lease for this feature to work To enable this feature simply set the Enable DHCP checkbox and click Save Changes Note that once the WatchDog 15 has been told to get its address via DHCP it will keep trying endlessly to acquire an address via this method and will no longer be accessible on any previously set IP address if no DHCP service is available on your network and the WatchDog 15 is unable to acquire a new address you will need to use the ZP Reset button to regain access to the unit Setting the real time clock The Time settings block is where you can set the unit s real time clock The clock can either be set manually or it can automatically sync itself to an NTP time server depending on the Mode setting In Manual mode the time is set by filling in the Date Month Year Hour Minutes and Seconds fields Current time 2000 01 09 14 57 41 as shown here The time is shown in a 24 hour format me ae i e 8AM would be represented as 08 00 00 while 8PM would be 20 00 00 Clicking Save Changes po Ff FB fe B immediately sets the clock to the values typed into these n e fields Sync Period iggp seconds In NTP mode the WatchDog 15 will try to keep its clock synchronized to an NTP time server This server can either be on your internal network or it can be a publicly accessible NTP service suc
19. chDog 1 15 a 1 Temp S SEROR blocks as Se here make changes to both of these new alarm entries then click the Save Changes button in the Temp Sensor block only the changes to the Temp Sensor alarm would be saved any changes you d made to the WatchDog 15 entry would be lost Setting alarms on the WatchDog 15 s built in temperature amp humidity sensors To create a new alarm threshold entry click the Add New Alarm button Then click the drop box control at the top left of the newly created entry to show the list of available sensor measurements which you can set alarms on and choose one emperane N egal ta fo run before notification WatchDog15 from the list The list will show the available readings from the WatchDog 15 s internal sensor package Temperature Humidity and Dewpoint Choose the DR Usa onan desired sensor reading from the list Repeat every lo min WatchDog 15 User Manual 27 rev A1 02 Sept 24 2012 Next use the Trips if control to determine whether the alarm should be tripped when the reading goes Above the EREE threshold you set or Below it n e Repeat every bo min Finally type the desired threshold into the Limit box ee ee then choose the action s you wish the unit to take when this particular alarm threshold is tripped by setting the WatchDog15 appropriate checkboxes from the list Temperature H Alarm must remain tripped for La Email 1 Op
20. change 2010 e mail server internally it can be used by the WatchDog 15 to send alarm e mails if desired However the Exchange server will typically need to be properly configured to accept connections from the WatchDog 15 before the unit can use it to relay alarm e mails The following notes describe some common issues with using Exchange 2010 with the WatchDog 15 and possible ways to overcome them First Exchange 2010 differs from previous versions of Exchange in that SMTP connections are disabled by default Since the WatchDog 15 cannot use Microsoft s proprietary MAPI RPC Exchange Outlook protocol to send messages you will need to re enable SMTP by setting up an SMTP Send Connector in the Exchange 2010 server More information on setting up an SMTP Send Connector in Exchange 2010 can be found at this Microsoft TechNet article http technet microsoft com en us library aa997285 aspx Your Exchange 2010 server may also need to be configured to allow messages to be relayed from the WatchDog 15 Typically this will involve turning on the Reroute incoming SMTP mail option in the server s Routing properties then adding the WatchDog 15 s IP address as a domain which is permitted to relay mail through the Exchange server More information about enabling and configuring SMTP relaying in Exchange 2010 can be found at this Microsoft TechNet article http technet microsoft com en us library dd277329 aspx The SMTP AUTH plain
21. completely erase all settings and return the WatchDog 15 to its out of the box factory configuration Active Idle LEDs Located below the Ethernet jack on either side of the RESET pinhole these serve as indicators that the WatchDog 15 is operating properly and communicating with the sensor bus controller and external sensors if any The Idle LED will normally blink approximately once a second while the WatchDog 15 is operating while the Active LED will light up when the main CPU is actively exchanging data with the internal or external sensors via the bus controller WatchDog 15 User Manual 5 rev A1 02 Sept 24 2012 Specifications SS 0 e Power requirements WatchDog 15 unit 6VDC 140mA 0 84W typ no external sensors 350mA 2 1W max 4x RTAFHD3 sensors e Power requirements AC Power Adapter 100 240VAC 50 60Hz included w unit e Power requirements Power over Ethernet EEE 802 3af compliant 48VDC 1W typ WatchDog 1I5P model only e Inputs 2 Digital Sensor Bus connections 2x 6P6C modular jacks e Log Data Capacity 1 Mb 1024Kb e Log Data Rate built in sensors only 20Kb day approx e Maximum Digital Sensor Bus cable length 600ft 182m e Operating Temperature Range 20 85 C 4 F 185 F e Supplied Accessories 1x AC Power Adapter 100 240VAC in 6VDC out Remote Digital Bus sensors will require an additional 3 12Kb per day approximately
22. e example shown here there are four external sensors attached Me two RT series temperature sensors an RTAFHD3 rese Taso temperature airflow humidity combo sensor and a CCAT analog to M digital converters programmed for use with a water sensor such as the J we ss Dy 1 Sarat 90 ITWatchDogs WD 1 kit T Currently all four sensors are set to their respective default names sans ae These names are the ones used to identify the sensors across all of the unit s 5 pages consequently there are two sensor blocks on the Overview page s ie seen here at right which both identify themselves as Temp Sensor aA WatchDog 15 User Manual 22 rev A1 02 Sept 24 2012 Devices Here the names of the four external sensors have been Device ID Device Ty Friendly Name changed to better identify them Now when you look at the gsooosssrorzaco wro ss GSE sensors on the Overview page or try to set thresholds on the s 9scce2e Temp Sensor Cabinet tnfow O60000045F2C6A14 Water Sensor Storage 4 floor E4000000C8DEBF 28 Temp Sensor Cabinet Outflow 7D00000072F 05172 AF H T 3 Sensor Ac Unit 1 Alarms page it s easy to tell the two temperature sensors apart and to know which one is located where in the room being monitored Changing the sensor names is done in the same manner as changing the unit s name simply type the desired names into the sensor s Friendly Name field and click the Save Change
23. ect the REMOVE i ALARM option from the sensor measurement list for that entry Save Changes _AddNew Alam and click the Save Changes button Note that the green box which says Clear is not a clickable button which is used to clear alarms This is an indicator which shows whether this particular alarm is tripped or clear see the following section on identifying tripped alarms on the web page WatchDog 15 User Manual 29 rev A1 02 Sept 24 2012 Identifying tripped alarms on the web page When one or more alarm thresholds have been exceeded they will be shown on the web page as follows WatchDog 15 First the alarm status summary at the top of the page underneath v1 4 2 the model name and firmware revision will change from green text to nitored 1 Tripped 0 Unplugged red and will indicate how many alarms are tripped Overview B l WatchDog15 In addition any sensor value s which have exceeded any of the alarm theshold s set on them will be displayed in red text instead of the usual black text as shown here Temperature Tf 52 F Humidity a9 Yo Dewpoint 50 60 F Alarm settings WatchDog15 1 mail Finally on the Alarms page any alarm corr Uc OO threshold which has been exceeded will display Trips if Above EJ 0 __ rin before notification saat aun a tripped status in red rather than a clear Si Repeat every 0 min I Email 4 status
24. en click Save Changes The WatchDog 15 unit then will forget the sensor by removing it from its device table and begin reclaiming any memory blocks used by its logged data Unavailable sensors Occasionally you may see a sensor described as unavailable rather than unplugged This typically indicates that communications with the sensor aren t yet failing enough to declare the device unplugged but that the unit is still failing to communicate with the sensor for multiple bus scan cycles The usual causes are again excessive EM interference sensor malfunction or wiring and connector problems Applying an offset to the internal temperature reading gt Note this feature requires firmware revision 1 3 0 or higher While the temperature sensor in the WatchDog 15 is factory calibrated sometimes the readings can appear to be higher than they should be due to the sensor picking up some of the heat generated by the rest of the unit s circuitry This typically happens when the unit is mounted in an enclosed area with little or no airflow such as inside an enclosed cabinet or a small closet If this should occur you can apply a correction to subtract this self heating effect from the displayed and logged readings Select the Display page by clicking on the appropriate tab on the left hand side of the web page then find the section titled General Find the control named Internal Temperature Offset then select the de
25. epending on your requirements If you are only sending events to a single SNMP manager put its address into Trap IP 1 and leave Trap IP 2 setto 0 0 0 0 Save Changes Send Test Trap e Trap Type specifies which type of SNMP events should be sent when an alarm occurs The supported types are V1 Trap and V2C Notify The trap type must be set to the type expected by your particular SNMP manager for this function to work e The Read Community Write Community and Trap Community fields are used for authenticating SNMP client to manager communications the WatchDog 15 and the SNMP manager s must belong to the same community in order to exchange messages These settings will be determined by the type of SNMP manager being used and its configuration Once you have configured the appropriate settings for your SNMP manager s click Save Changes Note the SNMP MIB file and OID list can be downloaded from the unit refer to Downloading the MIB files for SNMP for more information To test the SNMP configuration click the Send Test Trap button The unit will attempt to send a trap or notify event to both SNMP managers Access control User Accounts configuration settings The WatchDog 15 provides three different User Accounts with different privilege levels enabling you to restrict access to some or all of the unit s features The accounts in decreasing order of privilege are e Admin account User Accounts This account ha
26. es via POE The WatchDog 15 contains internal protection circuitry to prevent both power supply sources from getting cross connected if both PoE power and the 6VDC power supply are connected simultaneously ETHERNET WatchDog 15 Default IP 192 168 123 123 IP Address Connecting the Ethernet network cable Connecting the WatchDog 15 to your network is as simple as plugging a standard Ethernet cable into the Ethernet jack as shown here If the connection is successful and the WatchDog 15 has power of course the right hand LED link data will illuminate The link data LED will also blink when the unit is actively transferring data across the network connection The left hand LED speed illuminates whenever the unit is connected to a LOOMbit network connection If the network connection is only 1OMbit capable the speed LED will remain unlit ETHERNET WatchDog 15 Default IP 192 168 123 123 IP Address WatchDog 15 User Manual 8 rev A1 02 Sept 24 2012 Connecting external Digital Bus Sensors Connecting Digital Sensor Bus devices is as simple as plugging the sensor s 6P6C plug into the Digital Sensor jack located on the far right side of the WatchDog 15 as shown here DIGITAL SENSORS WatchDog 15 Default IP 192 168 123 123 6 IP Address y q RT series temperature sensor The WatchDog 15 can support up to four external Digital Bus sensors however it o
27. etwork Cable su sii ses ninan aree ea er a ar ea 8 Gonnecting external Digital BUS SENSOl Si erine a a a a 9 Initial Setup A quick start guide to giving the unit an IP address cceeccccseeeeeceeeeeeeeeeeeseeeeeseeeeeeaeeesaaaees 10 COMMON IE VV AICI OG Saine E iia atacinnasd Raseetamuanattetdsaulnantt ituadaeeamnaameusmmmente 12 Getting to the COnfiQuration PAGE seess iaia aa a i a a a eia a aaia aaa a 13 REStOnNGO the detaul Seting Sexi ciad stcceace titel i a a a aa 13 Assigning an IP Address Network configuration settings cccccccccecessseceecaeeseeeeeaeeceeesseueeeeeeseeeeeseaaeeessaeeeeessaeeeeeeeaas 14 Setting the teal tiMe ClOCK nioi a N ae a a a a a e ei 14 Selingan E mail server L addresse Sonni a E a A a a a ease 15 SNMP events and managers SNMP configuration settings ccccccccssssecceeeeseeeeeceeeesseeseceeeeseueesceeeesseeaeeeeeseesaaaeses 16 Access control User Accounts configuration settings ccccccseececsesecceeeeeceeeeeseeeeseeeeeseueeesaueesseeeesseeeesaueessseeesseeeesaees 16 Setting unit identification ANd contact information cecccccecccesseeceeeeeeseeceeeeaesseceeeeseeaseeeeeeseeuaeeeeeseuaaseeeeessuaeeeeeesaaaases 17 P Gaime ras COmnlguraiOm Se tin S lt 5 2s axe aati 2s teaticen a a a teat avseteseaadaedaceia EN 17 Syslog based Diagnostics SEMINOS as cece coe sencastesccauc suacegsevasscgavexdaenteceadasienseadeseugeenconezsavechs ENE 18 iAstaling aid deal fe g
28. eys together KEY The names of buttons or control boxes on the unit s web page are shown in web page controls oa Arial italic Elements which the user must fill in with their own specific information are lt user setting gt a ie l amp shown in italics between angle brackets 1 e lt ip address gt lt account name gt Text highlighted in yellow means reader take note Notes contain Note suggestions or cautions which the reader should keep in mind when trying to use a particular feature of the product Text highlighted in red means reader be careful Warnings indicate Warning situations where equipment damage malfunction or data loss could result 1f the highlighted information or instructions are not followed by the user gt Model specific Information which only applies to one or more specific models will be gt information highlighted in grey with an arrow preceding the text WatchDog 15 User Manual 2 rev A1 02 Sept 24 2012 Introducing your WatchDog 15 Designed specifically for small scale applications the WatchDog 15 provides web enabled temperature and humidity monitoring in a compact low cost unit with a simple easy to use web interface Two Digital Sensor Bus ports provide connections for additional sensors allowing one WatchDog 15 unit to monitor conditions at multiple locations within a room This makes the WatchDog 15 ideal for applications where space is at a premium such as small of
29. fice server closets remote telecommunications equipment sites or climate controlled storage facilities The WatchDog 15 comes in two models The standard WatchDog 15 model and the enhanced WatchDog 15P model which includes Power over Ethernet PoE capability Aside from the PoE option both models function identically so in general the term WatchDog 15 or monitoring unit will refer generically to both models in this manual If itis necessary to point out behavior or information which only applies to a specific model such model specific information and the model it applies to will be highlighted in grey In this introductory section you will find illustrations of the WatchDog 15 and its side panel connections along with brief explanations of the unit s various features and a summary of its specifications NOTE The information provided in the following sections applies to WatchDog 15 units running at least firmware version v1 4 2 Earlier firmware versions may not have all of the capabilities described while later versions may have additional capabilities not included in this version of the manual If in doubt please consult our web site for change logs manual updates or errata sheets which may apply to your particular model and firmware revision WatchDog 15 User Manual 3 rev A1 02 Sept 24 2012 Unpacking your WatchDog 15 When you first open up the box your WatchDog 15 came in you should find the fol
30. h as ntp pool org In this mode the manual time setting fields described above are greyed out and ignored The Server field specifies the NTP time server to be used while the Syne Period field determines how frequently the WatchDog 15 will poll the NTP service to keep the clock synchronized In either mode the time is always set in GMT Greenwich Mean Time To convert this to your local time set the appropriate GMT Offset specified as or the appropriate amount in hours and minutes 1 e 05 00 for U S Eastern Standard Time 10 00 for East Australia Time LDA for vi L time zone Note the Also note that the unit will not begin logging data to memory until the clock is set WatchDog 15 User Manual 14 rev A1 02 Sept 24 2012 Setting an E mail server amp addresses a Part ps The e mail server login credentials and recipients for alarm m Use sst sender i ast message e mails are configured via the Email settings block varnan E Password 0 e Server specifies the SMTP e mail server to be used for sending Destination messages This can specified either by IP address or URL oaks Destinahion 4 TO e Port is the TCP port used for the SMTP service The default papoan Pi SMTP port is 25 but some e mail services require you to use an Save Che alternate port Ports 465 and 587 for example are common _Seod Tenemi alternates for SMTP servers using TLS SSL sessions e The Use
31. hat status displayed next to all of its measurements as shown here siss 7 ENa Airihi i r UNPLUGGED Dewpoint UNPLUGGED On the Alarms page any alarm threshold which is AFHmTs sensor affected by the apparent disconnection of its sensor will pma 4 Alarm must remain tripped for l foo test com display an unplugged status in red rather than a o E wom clear status in green as shown here aso Repeat every 0 min C Email 4 Save Changes Add New Alarm WatchDog 15 User Manual 23 rev A1 02 Sept 24 2012 Finally on the Display page any sensors which are f nevices unplugged will have UNPLUGGED displayed in red text Soaig pananpa Eee a g 2000449 TOT 22403 WatchDog 15 fWatchDog15 next to their position in the Devices section 7D00000072FD512 AFAT 3 Sensor 3 Sensor UNPLUGGED CO Remove all unplugged devices If the device in question is still connected to the unit or metan is supposed to be then you should begin by inspecting the I wiring and the sensor itself to make sure they are intact and properly connected before assuming a fault in the sensor itself However 1f this sensor device was deliberately disconnected to be replaced by a new one or moved and reconnected to a different monitoring unit at another physical location for example and you don t want it to show up on the unit s web page at all any more set the Remove all unplugged devices checkbox as highlighted above th
32. highlighted in different colors to illustrate how the alarms are divided The Save Changes button 7 highlighted in orange will only save changes to the five alarm threshold as ae settings also highlighted in orange while the one highlighted in blue will only save changes to the sixth alarm shown here If the user tries to make changes to any of the first five alarms the orange highlighted ones and then clicks the Save Changes button in the blue highlighted section at the bottom those changes will be lost E im belone notheeoes f WatchDog 15 User Manual 28 rev A1 02 Sept 24 2012 Setting alarms on remote sensors attached to the Digital Sensor Bus Setting alarms on external sensors is done the same way as setting alarms on the internal sensors see above First scroll down the Alarm Settings page until you find the settings block CE eee for the external sensor device in question then click the Add samo eee a IC CLEAR New Alarm button to create a new entry for that sensor Then click the drop box control at the top left of the newly created entry to show the list of available measurements which you can set alarms on and choose one from the list Save Changes l Add Mew Alarm Next use the Trips if control to determine whether the alarm should be tripped when the reading goes Above the threshold you set or Below it Finally type the desired threshold into the Limit box set any desired alarm de
33. ightforward however the exact settings will depend upon whose SMTP server you re trying to use and how its security settings are configured especially if you are using an external 3rd party service rather than your own internally maintained server Once you have entered the appropriate settings for your SMTP server click Save Changes To test the e mail configuration click the Send Test E mail button The unit will try to log in to the server and send a test message to all of the recipients specified in the Destination fields then display the results in the Email Status field If the test e mails don t seem to go through check the Email Status line to see if there is a message indicating at what point the attempt failed In general failure to send e mails is caused either by incorrect SMTP login credentials or else the WatchDog 100 is unable to reach the specified SMTP server In either case your network administrator or e mail service provider should be able to assist you in verifying the correct settings WatchDog 15 User Manual 15 rev A1 02 Sept 24 2012 SNMP events and managers SNMP configuration settings The WatchDog 15 can also send alerts to an SNMP based sie management system using SNMP Trap events e Trap IP 1 and Trap IP 2 specify the destinations for trap events to be sent to As with e mail recipients each alarm threshold you set can be made to send traps to either or both of these destinations d
34. ile is med to configure sere unit then the acceptance tn conditions will Power Managers to the WatchDog 15 you will also see a een e e e e e There are no warranties express or mplied by this action by the ion of Law or sett n gs box similar to this one titled RPM X2 Disclaimer otherwise of enabling this feature ITW DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR x on the Config page Disabled l ac cepi As of firmware version v1 4 0 the low cost WatchDog ee wees series also supports the RPM X2 power manager including its ability to automatically energize and de energize either or both of its two power sockets in response to alarm events as well as being triggered manually by the user To enable this feature however you will need to read the disclaimer then accept its terms by setting the I accept checkbox and then clicking the Enable button The default state is Disabled meaning that the RPM X2 s relays can only be operated manually by the user from the Control tab any settings related to automatic control will be greyed out or struek threuch and any attempt to select the relays as alarm actions on the Alarms tab will be ignored Clicking the acceptance checkbox and the Enable button with switch this feature to the Enabled state allowing you to use the relays as alarm actions For more detailed information on how to use the RPM X2 in conjunction with the WatchD
35. lay or repeat times then choose the action s you wish the unit to take when this particular alarm threshold is tripped by setting the appropriate checkboxes from the list For details on these settings see Setting alarms on the WatchDog 15 s built in sensors above In the example shown here e mails will be sent immediately no alarm must remain tripped delay to recipients 1 and 2 if the temperature recorded by this remote RTAFHD3 Temperature Airflow Hunidity Sensor exceeds 80 F and will repeat the alarm messages every 5 minutes until the alarm condition clears Once you ve configured the alarm threshold s settings the way you want them for this particular entry click Save Changes to save them to the unit s memory and activate the alarm If you later wish to change the alarm threshold or associated actions in a particular alarm threshold entry there is no need to delete or re create the entry just make the desired changes and click Save Changes Note that as mentioned above Save Changes will only save those changes made to entries within its own settings block if you wish to make changes to entries in both the built in sensors and one or more external ones Removing unwanted alarms from the list If you wish to completely remove a particular alarm Alarm must remain tipped for threshold simply scroll down the list until you find the alarm REMOVE A E min betore rea you wish to delete from the list then sel
36. lowing items Note that the actual appearance of the devices you received may vary slightly from the sample illustrations shown here WatchDog 15 WatchDog 15 Default IP 192 168 123 123 IP Address 6VDC power supply e Input voltage range 100 240VAC 50 60Hz Output voltage 6VDC 2A max Operating temperature range Q 40 C 32 104 F typ This power supply is capable of worldwide voltage 120 240VAC 50 60Hz operation and connects to the WatchDog 15 via a standard 2 1mm center positive DC barrel plug WARNING Using any DC power supply other than the model s supplied or approved by I TWatchDogs may damage your WatchDog I15 and void your warranty If the standard 6VDC wall transformer style power supply is not suitable for your application please contact TWatchDogs sales amp service department to discuss possible alternatives The standard 6VDC power supply normally supplied with the WatchDog 15 comes with a U S style NEMA 5 15 ungrounded plug Power supplies with a U K style BS 1363 plug or with a universal kit of interchangeable U S U K European CEE 7 4 Australian AS 3112 plugs are available as an option Below is a quick overview of the physical connections and indicators on the side panels of the WatchDog 15 Note the sample diagrams shown below have been simplified for clarity and are not to scale the actual physical appearance of the unit may vary
37. ly Then repeat the setup procedure as above WatchDog 15 User Manual 11 rev A1 02 Sept 24 2012 Configuring the WatchDog 15 Once you have performed the initial quick start setup as described in the previous section you can configure the unit by e Changing the WatchDog 15 s TCP IP network settings e Resetting the default TCP IP network and access account settings to their factory defaults e Erasing all of the unit s current settings and restore then to factory default e Setting the time and date on the WatchDog 15 s real time clock manually or via NTP time service e Configuring the WatchDog 15 to log in to a designated SMTP mail server and specify the addresses which alerts should be sent to e Specifying up to two SNMP managers to receive trap events when alarms are tripped along with the appropriate community string s and trap types for your SNMP manager s e Controlling access to the WatchDog 15 by setting user names and passwords for the Admin Control and View accounts e Configuring the Admin Info shown at the bottom of the WatchDog 15 s web pages to display the appropriate location and contact information for your facility as a convenience to other users viewing the device e Specifying up to four IP cameras to be displayed on the Overview page alongside the current sensor information e Enabling Syslog based diagnostics for troubleshooting e Updating the WatchDog 15 s firm
38. nctions in detail Note this manual assumes that the user has at least some basic familiarity with connecting Internet capable devices to an internal network or LAN including how to properly configure any routers or switches to allow the monitoring unit to be reached via a web browser on a host PC within that network and to allow the unit to reach other devices or services i e IP cameras e mail servers NTP services etc which your application may require Obtaining Related Documentation This manual is specifically concerned with the WatchDog 15 monitoring unit itself For more information concerning the various sensors and accessories available for the monitoring unit refer to the appropriate manual for the specific accessory in question These manuals can be downloaded from our web site in the Support Documentation section here http www itwatchdogs com documentation aspx Document Conventions This document uses some or all of the following conventions Messages which the unit displays to the user are shown in monospaced system messages A Yy g italic Courier user typed commands Information you must enter is shown in monospaced Courier Square brackets are used to indicate that the user should press a specific key or keys on the user s PC keyboard 1 e ENTER means the user should hit the Enter key as opposed to typing the word enter CTRL C means to hit the control and c k
39. nly has two physical sensor jacks To attach multiple sensors a passive splitter is required as shown in the diagram below As mentioned previously the cable length of all sensors combined must not exceed 600 ft 200m DIGITAL SENSORS amp Watch Dog 1 5 IT Dogs Default IP 192 168 123 123 IP Address passive 5 port bus splitter RTAFHD3 probe gag RT series temperature sensor RTAFHD3 probe CCAT bridge converter This example shows an RT series temperature sensor an RTAFHD3 temperature airflow humidity probe and a CCAT analog to digital bridge converter attached to the WatchDog I5 via a passive splitter plus an additional RTAFHD3 probe connected directly to the unit Note that although the splitter is the standard 5 port model sold by ITWatchDogs only four sensors will be acknowledged by the WatchDog 15 if you attempt to connect more than four either via splitter or via the built in ports the additional sensors will simply be ignored Note connect acre than four WatchDog 15 User Manual rev A1 02 Sept 24 2012 Initial Setup A quick start guide to giving the unit an IP address As shipped from the factory the WatchDog 15 is configured with the following default network settings e IP ADDRESS 192 168 123 123 e SUBNET MASK 255 255 255 0 e DEFAULT GATEWAY 192 168 123 1 Therefore the first time you set up the unit you will generally need to connect it directly to a laptop
40. og 15 s alarm threshold settings please refer to the RPM X2 Remote Power Manager User s Guide which is available for download from our web site in the same support documentation area as this manual If for any reason you wish to disable this feature again clicking the Disable button underneath the disclaimer will clear the disclaimer acceptance checkbox and switch this feature back to the Disabled state WatchDog 15 User Manual 19 rev A1 02 Sept 24 2012 Using the WatchDog 15 This section of the manual will explain in more detail how to use each of the WatchDog 15 s features including how to e View the current sensor readings and camera images from the Overview page e Assign friendly names to the unit and attached sensors e Manage connected and disconnected or unplugged sensors e Change the unit of temperature measurement between Fahrenheit and Celsius e Download the logged sensor data and optionally clear the log memory e Set change and remove alarm thresholds and actions on both internal and external sensors e Determine which alarm thresholds are currently tripped via the web page display Note that since some of these features are interrelated it is highly recommended that users who are new to the WatchDog 15 read this section in its entirety before trying to set up external sensors and alarm thresholds or actions WatchDog 15 User Manual 20 rev A1 02 Sept 24 2012 Viewing
41. on Configuring the WatchDog 15 for more details on these settings if needed Obtain an IP address automatically 192 168 123 100 255 255 255 0 IP address Subnet mask Default gateway C Wbtain DNS server address automatically f Use the following ONS server addresses Preferred DNS server l Advanced cues Alternate DNS server MAC Address O0 04 A3 70 72 24 Enable DHCP IP Address 192168123123 o subnet Mask 965 955 955 0 Gateway hani ooo Primary DNS 5888 Secondary DNS gg44 0 CO t i i C Save Changes page not found or host unavailable message This is normal 8 After you have finished configuring the WatchDog 15 simply repeat steps 1 through 5 to restore the TCP IP settings you wrote down in step 5 This will put your PC s network card back to the proper settings for your network Once you have completed this quick start setup you can connect the WatchDog 15 to your network and it should be accessible at the IP address you set above If you are unable to bring up the unit s web page and think you may have made an error in configuring the settings you can reset the unit back to its default 192 168 123 123 address by using a paperclip or a pin to press the ZP Reset switch behind the pinhole under unit s Ethernet jack for approximately 15 seconds until both of the red LEDs underneath the jack light up simultaneous
42. owing your WatchDog 15 to send mail through your Exchange 2010 server then you or your network administrator may need to contact Microsoft s technical support for further assistance in configuring your Exchange 2010 server to allow SMTP e mails to be sent from a 3rd party device through your network Please note this appendix is based on knowledge base articles provided by Microsoft and was believed to be accurate at the time this manual was prepared It is provided solely as a convenience to those WatchDog 15 owners and customers who may find it helpful in getting their units to work with their existing Exchange 2010 servers however TWatchDogs makes no guarantee that this information will work in all cases or that future versions or service packs for Microsoft Exchange or Windows might not invalidate some or all of these instructions WatchDog 15 User Manual 32 rev A1 02 Sept 24 2012 Revision history o Al 02 v1 4 3 firmware improves data graphing on Logging page expands the allowable length of passwords e Al 01 Some typos corrected Updated Appendix A information concerning free SMTP services that are compatible with the WatchDog 15 Added sections about how to identify tripped alarms on the web page and explaining unplugged sensors and the removal of unplugged sensors from the device in more detail 27 Aug 2012 e A 100 Initial release 17 Aug 2012 WatchDog 15 User Manual 33 rev A1 02
43. own at the bottom of each web page This information is set via the Admin Info configuration settings on the Config page WatchDog 15 User Manual 21 rev A1 02 Sept 24 2012 Assigning friendly names to the sensor devices To assist you in identifying the device and its attached sensors the WatchDog 15 permits you to assign your own labels a k a friendly names to the WatchDog 15 itself and to any attached Digital Sensors These names are assigned via the Display page These names can be anything you wish the only restriction is that there is a maximum length of 24 characters per name To change the friendly name label of the WatchDog 15 Select the Display page by clicking on the tab marked ves Display on the left hand side of the web page then scroll aie see SAD AITOT22ACS WaichDog 15 WatehDogiS down to the section titled Devices los in ile ees Save Changes The Devices section shows all of the sensors attached to the unit via the Digital Sensors jack plus the WatchDog 15 itself If there are no sensors attached as in the example shown here then the WatchDog 15 will be the only entry in the list If there are sensors attached as shown in the following example on assigning names to external sensors the WatchDog 15 will always be the first entry at the top of the list To change the unit s name simply type a suitable name for the unit into the Friendly Name field and click
44. roducts in conjunction with the identified product s or service s In no case should the use of such trademarks be regarded as affecting the validity of any trademark or service mark neither should it be construed either as an endorsement by TWatchDogs of the trademarked product s or service s or as an endorsement of ITWatchDogs or its products by the trademark or service mark s owner s Sales Support amp Contact Information To receive further information or assistance regarding this publication or with any TWatchDogs products please contact Headquarters ITWatchDogs E mail 7600 N Capital of Texas Hwy sales inquiries price quotes Suite B 345 sales interworldna com Austin TX 78731 technical assistance RMA requests USA support interworldna com Phone 877 902 2979 Web www interworldna com Fax 877 FAX IECI 329 4324 Contents POT AC Osas sean vestat capes tclons dcisaationceiscsnicleviue Caloatscx coinne Gos kaane asa yuduk oa tate yousacansileceess sucstuancnenstaten ize omnatentesan 2 MMEFO CIC IING VOUIG VV AUC IL OC 16 ex tice ce estate a ce tects a Maneatis alee ana ence eee ieee 3 Unpacking your Wale MD OG T Dasit Enei aE EEE E EREE AE E O E RRRA 4 SPECINCATIOMS sirnane eoi a E a S 6 FOOKING UD me watnDog 5 sernir A N 7 Connecting the external power SUPPLY cccccseesccceeseeecceeeeeeeeseeeeseeeeeceeseeesseeeeeseeeseeeessseaeeeeeeseeaseeeeessuseeeeessseeeeeessaaaeeees 8 Gonnecting the Ethernet m
45. rt and still be within their rated accuracies WatchDog 15 User Manual 24 rev A1 02 Sept 24 2012 Viewing the logged data as a graph gt Note this feature requires firmware revision 1 3 0 or higher To view a graph of the data in the WatchDog 15 s memory first select the Logging page by clicking on the appropriate on the left hand side of the web page then find the section titled Sensor Data Graph Note that no graph will be shown when you first load the Logging page Instead you will see a Time Range control and a Display Refresh button The Time Range control determines how far back from the current moment the graph will extend from the most recent 15 minutes up to the WatchDog 15 s full 30 day capacity with the current reading always at the rightmost side of the graph Note that no matter which time range is selected the unit will only display the most recent data within that range 1 e if the current time is 09 00 9AM and the 1 hour range is selected then the graph will display the data logged between 08 00 09 00 It is not possible to scroll or zoom the displayed graph to show only a specific time range of interest if that kind of detailed display is required users should download the logged data and use an external spreadsheet or other data analysis program to examine the specific portions of interest Once you have chosen the desired time range clicking f senseroatacrapn the Display Refresh
46. s e URL The address of the camera to be integrated into the display This can be specified either by numeric IP address or by URL e Model Different models of camera require different methods to fetch a static image for web page integration The WatchDog 15 is already programmed with the correct methods for several popular camera models if your model is not listed you can also select the Enter URL Above option and specify the full address to the camera s still image link directly if you know the correct URL to get a thumbnail image from that camera Typically you would have to get this information from the manufacturer Username and Password if your camera is configured to require an access password to view it you can put those credentials here and the WatchDog 15 will submit them to the camera automatically any time you try to view the Overview page so that your browser doesn t continually ask for the cameras login credentials every time the page refreshes B Note that as of v1 4 3 passwords can be 39 characters long firmware versions prior to v1 4 3 are restricted to 19 characters Note that the image data from the cameras does not pass through the WatchDog 15 and is not manipulated seen or stored by the unit itself The unit is mp ae an image an ub to a camera which directs WatchDog 15 User Manual 17 rev A1 02 Sept 24 2012 Syslog based Diagnostics settings If after configuring the unit some
47. s Aw WatchDog 15 15P User Manual ITWatchDogs Inc http www itwatchdogs com 7600 N Capital of Texas Hwy Suite B 345 Tel 425 223 4311 Austin TX 78731 Fax 877 FAX IECI USA Copyright Information Copyright 2009 2012 ITWatchDogs All Rights Reserved No part of this document may be used or reproduced for commercial benefit in any form or by any means or stored in a database or retrieval system without prior written permission of ITWatchDogs except in case of brief quotations embodied in articles or reviews Making copies of this document for any purpose other than your own individual use is a violation of United States copyright laws and international treaty provisions For further information contact TWatchDogs as directed below Warning and Disclaimer This publication is provided as is without warranty of any kind either express or implied While every precaution has been taken in the preparation of this publication and the information contained within was believed to be correct at the time it was written TWatchDogs assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information or instructions contained herein It is further stated that the publisher and authors are not responsible for any damage or loss to your data or equipment that may result directly or indirectly from your use of this publication and the related software or hardware
48. s button when finished The new names will immediately appear throughout the WatchDog 15 s displays and will be used to identify the sensors to any external application which requests data from the unit via XML or SNMP Disconnected or unplugged sensors There are three reasons why a sensor may show up as unplugged on the web page interface e The sensor has in fact been physically disconnected from the unit either from being unplugged from the Digital Sensors jacks or due to wiring damage that has severed one or more of the signal wires e Excessive cable lengths or EM interference that is disrupting the serial data communications between the sensor and the host unit e A malfunction of the sensor itself which has caused it to stop communicating with the host Should any of these occur the WatchDog 15 will flag the sensor as being unplugged after it has failed to find and communicate with the sensor on ten consecutive bus scans or about minute Once this happens the following events will occur First the alarm status summary at the top of the page underneath the model name and firmware revision will change from green text to red and WatchDog 15 will indicate how many alarm thresholds not how many sensors are v1 4 2 affected by the unplugged state Alarms 3 Monitored 0 Tripped 1 Unplugged In addition any sensor which has gone unplugged will have 72sersr Temperature UNPLUGGED t
49. s complete access to all of the unit s Admin User Name functions and settings i lt Verity Admin Password 7 e Control account ee This account has access to all of the unit s functions Contre Passwort OOO adding or changing alarm thresholds modifying iii aed friendly names etc except for the administrative View User tame system controls on the Config page Verity View Password SS e View account _Save Changes This account can only view the main Overview page to see the current status of the unit and sensors It cannot access any other pages and cannot alter any settings on the unit It is not required to set up all three accounts however if an account s user name is left blank that access level will be openly available to anyone who gets the unit s IP address so it is strongly recommended that you at least set up the Admin account Accounts with lower privilege cannot be set unless the account s with higher privilege are also set 1 e you cannot set the Control account without also setting an Admin account If you lose your passwords you will need to use the IP RESET button to clear the account passwords and regain access to the unit Note that this will also reset the unit s IP address to 192 168 123 123 gt As of v1 4 3 passwords can be 39 characters long firmware versions prior to v1 4 3 are restricted to 19 characters WatchDog 15 User Manual
50. s irreversible There is no undo feature to recover erased log data so users are cautioned to be certain that they have saved any important data from the device before erasing the log memory Getting the current sensor amp device status via XML The unit s current status including all of the most recently acquired sensor readings can be obtained by clicking the XML link located underneath the page tab column on the left side of the WatchDog 15 s web interface Overview The XML can also be accessed directly simply by adding data xml to the unit s IP address This allows the unit to be polled by an external application running on a client PC An example of such an application would be TWatchDogs WatchDog Console which can poll the data from up to 200 monitoring units and log the readings into an SQL database for Sean T long term analysis and auditing This data could also be used by a client PC script to take action es based on the readings for example a script or background service which can initiate a smooth shutdown of some or all of your servers if a temperature sensor exceeds a particular threshold xmi iij WatchDog 15 User Manual 26 rev A1 02 Sept 24 2012 Downloading the MIB files for SNMP To obtain the MIB Management Information Base file containing the OIDs object identifiers to configure your SNMP manager to receive event notifications from the WatchDog 15 simply click
51. sion v1 4 3 or higher Note that if the unit does not have enough data in memory to display the requested time range in full it will adjust the time range to the nearest time range which it can display in full For example if a 1 day time range is requested when there are only 3 hours worth of data in the log the unit will change to the 8 hour range instead When this happens the unit will display a message indicating that the time range has been adjusted to one that better suits the amount of data available gt Note in firmware versions prior to v1 4 3 it was necessary to have at least 15 minutes worth of data logged in memory before a graph could be generated If a graph is requested when the log is empty or has less than 15 minutes of data available the unit would display the message Insufficient data to produce chart This limitation was removed in v1 4 3 WatchDog 15 User Manual 25 rev A1 02 Sept 24 2012 Managing the WatchDog 15 s data logging The sensor data recorded by the WatchDog 15 can be downloaded directly from the unit as a CSV Comma Separated Values file or as a JSON JavaScript Object Notation file requires firmware v1 3 0 or higher These files can then be imported into a variety of applications to be plotted as graphs and compared against previously saved logs to examine historical trends CSV files for example are easily imported into spreadsheets while JSON files can be used by numerous
52. sired correction and click Save Changes OF OC bd _Save Changes Note that changing the offset will not alter any data already stored in the log so if you apply a large correction factor you will see what appears to be a large sudden drop in temperature Changing the offset also does not recalculate your alarm thresholds for you so if you apply a large correction factor it may set off one or more of your alarms if the offset causes the corrected temperature reading to dip below any low trip alarm thresholds you ve set Also note that just because the WatchDog 15 s sensor shows a different reading than the room s wall thermostat does not necessarily mean that the unit s readings are incorrect and in need of an offset correction The air temperature in a room is almost never uniform convection currents differences in airflow and relative proximity to cooling vents and or heat generating equipment can cause the temperature to vary by several degrees between different spots within the same room To determine whether the WatchDog 15 is truly reading higher than the real ambient temperature due to self heating it is necessary to place another temperature probe within less than 1 inch 2 5cm of the unit s sensor tab and compare readings Also it is necessary to take both sensors accuracies into account if two sensors each have an accuracy of 0 5C 0 9F it is possible for their readings to be as much as 1C 1 8F apa
53. sswords If you find it necessary to completely reset the unit to an out of the box state disconnect power from the unit then hold down the pinhole switch while re applying power Keep the button held for at least 5 seconds then release This will perform a hard reset which encompasses both the Restore Network amp Account Default Values and Restore System Default Values functions described above resetting everything and erasing all user data and settings WatchDog 15 User Manual 13 rev A1 02 Sept 24 2012 Assigning an IP Address Network configuration settings The Network block of settings is where you configure the WatchDog 15 s IP address and network MAC Address 00 04 43 79 72 2A settings The unit s MAC address is also shown here Cr Depeche IP Address 192768123123 As shipped from the factory the unit defaults to a Subnet Mask 9552552550 SSS static IP address of 192 168 123 123 using the Gateway 192 168 123 Primary ONS pggg public DNS servers operated by Google at 8 8 8 8 ews i z econdary DNS gs44 n and 8 8 4 4 Any of these settings can be changed to SU suit your particular network and internet service s requirements Once you have typed in ae desired address settings click the Save Changes button to make ai take effect once 10 ener If you prefer you can also use DHCP to have the WatchDog 15 acquire the IP address and DNS settings from your network router automati
54. tehs a dt inns et ade a hes babetheee data etesnadee 26 Getting the current sensor amp device status VIA XML cccecccccessececeseceeeeeeeeceeececeeueeeesuseeeceeeceessaeeeeseeeeeseaeeetsaeeeeeseeees 26 Downloading the MIB files tor SNMP xician ceceen adic E ee ee TE T T 27 Sening alaim NFESHOIS aN GzACHONS seisis a a 27 Setting alarms on the WatchDog 15 s built in temperature amp humidity Sensors cccccseeeeeceeeeeeeseeeeeseeeeeeeaaeeees 27 Setting alarms on remote sensors attached to the Digital Sensor BUS cccccceecceceeeeeceeeceeeeeeeeeeeeeseeeesaaeeeeas 29 Removing unwanted alarms from the list ccccccceccseeceeeeeeeeeeeeeeeeeeeeaeeeeeseeeeeeeesaeeeeseeaseeeseaeeeeeseaaseeessaeeeseaeeeeeeeaas 29 Identifying tripped alarms Ontne Web page scsiccsepcse iver esi odie thls a aea aa a a a a a a 30 Appendix A Some free E mail services SMTP configurations cccccceccceseeeeeeseeeeeeeeeeeeeeeeseeeeeeesaaaeeeessaanees 31 Appendix B Potential SMTP issues when using Exchange 2010 cccccceececseeeeseeeecee cess eeeseeeesaeeessseeesaeeeeaes 32 Preface K OOOO _ we About this Manual This manual is designed to help you set up and use your WatchDog 15 Monitor The first chapter will provide you with a basic introduction to the WatchDog 15 itself along with instructions on how to properly install and connect it subsequent chapters will explain each of the WatchDog 15 s fu
55. the Save Changes button Note that the Save Changes buttons only act on the settings contained within their particular block not on the entire page i e if you also make changes to the General settings on this page then click the Save Changes button inside the Devices block only the Devices settings will be saved any changes you made to General will be lost Once you have saved the new name it will be shown at the top of the web pages and the WatchDog 15 will use it to identify itself to any external application which requests data from the unit via XML or SNMP The new name will also appear at the top of the internal sensors block on the Overview page to differentiate it from any subsequent blocks associated with external digital sensors To change the friendly name labels of attached Digital Bus sensors Select the Display page by clicking on the tab marked Device ID Device Type Friendly Name Display on the left hand side of the web page then scroll ssocosaszor22aca ios P down to the section titled Devices The Devices section DGIODODSAAACCEZ8 Temp Sensor Temp Sensor DR0OD45F2C8A14 Water Sensor Water Senso shows all of the sensors attached to the unit via the Digital _ Temp sensor FEE Sensors jack plus the WatchDog 15 itself The 7DOOOOOOT2FDS112 AFIHIT 3 Sensor AF HIT 3 Sensor WatchDog 15 itself will always be the first entry at the top T Remove alt unplugged devices of the list a In th
56. the MIB link located underneath the page tab column on the left side of the WatchDog 15 s web interface This will cause your browser to download a ZIPped archive file from the WatchDog 15 inside this ZIP will be the MIB file along with some supplementary informational files about the available OIDs for the WatchDog 15 and its sensor devices Overview Setting alarm thresholds and actions Clicking the Alarms tab from the page tab column EEF WatchDog15_ WatchDog 15 on the left side of the WatchDog 15 s web interface will ca Te 2012 046 19 re bring up the Alarm Settings page Here you can set alarm thresholds for both the built in sensors and remote sensors if any and determine which action s Seve Chg Had New Alan will be taken if the thresholds are exceeded Allis well Ho Alarms Meniiored Alarm settings Shown at right is a typical example of the alarm settings page before any alarms have been set In this example two remote sensors have been attached to the Digital Sensor Bus port an RT series Temperature Sensor and an RTAFHD3 Temperature Airflow Humidity Sensor Note how the two remote digital sensors each have their own individual settings blocks independent of the WatchDog i S a in noi and tiai ead ulus WEN its oi ea ie ial A and Add New Alarm buttons Note that these buttons only act on settings within their own individual blocks i e if you were to click Add New TET on n both the gt Wat
57. the current readings via the Overview page displays The Overview page shown below is the page which comes up by default when the unit is first accessed at its assigned IP address It provides an at a glance summary of all of the most recently acquired sensor readings for both internal and external devices along with a current still image snapshot from any cameras whose IP addresses have been set up in the Config page The major features of the Overview page are The unit s assigned friendly name The default name is The current time If the WatchDog15 and can be clock has not yet been The unit s model and changed from the Display page set this will read current firmware revision Clock Not Set The unit s current IP address WatchDog15 WatchDog 15 A summary of the pe ee D AONE a v1 4 2 eno oe any y current alarm states These tabs on the left hand side are del edt ile The current WatchDog16 O aam used to select the ay measurements from ll bene Temperature unit s various ee ina 7 the unit s internal function pages p si sensor package _ Ee links to download J External sensors ae ved rad connected to the Digital Sensors snapshot images Jacks are shown in from any IP separate boxes cameras set up in below the internal the Camera sensor package configuration settings on the Config page The unit s identification and administrative contact information are sh
58. thing doesn t function as expected the WatchDog 15 can send Diagnostics messages via Syslog to assist in certain troubleshooting situations To enable the Syslog diagnostics simply type in the IP agnostics Syslog Destination IP Address 0 0 0 0 address of the PC running a Syslog daemon such as Kiwi Syslog which is a popular and free syslog monitor for Windows based PCs then click Save Changes Note that Ecc the WatchDog 15 always uses the standard Syslog UDP port of 514 and sends messages via the LocalO facility these parameters are fixed and cannot be changed so your Syslog daemon will need to be configured accordingly To turn off Syslog diagnostics simply change the IP address back to 0 0 0 0 Installing firmware updates From time to time ITWatchDogs may issue firmware Vpload System Firmware updates to enhance the WatchDog 15 s capabilities These Firmware package fie en updates can be applied simply by uploading the firmware NE file into the unit directly from your PC and web browser Typically these firmware updates will be downloaded from the support area of our web site and will come as a ZIP archive file containing both the binary firmware package and one or more additional informational files Typically the actual firmware package file will be the largest file in the set with a BIN or BBOI5 extension at the end of the file name Simply unzip the downloaded file into a temporary
59. tionally you can also set a delay time via the Alarm ES raS E r sg P imat 85 Repeat every 5 o min l Email 4 must remain tripped for min before notification crx IP ma 5 setting if this parameter is set to any number other than 0 sive Cia R then once the sensor reading being monitored has exceeded the threshold limit you set above the unit will wait for the specified number of minutes before sending an alarm message or taking any other actions If at the end of the specified delay period the limit is still exceeded then the alarm messages will be sent If the sensor reading returns to normal and the alarm condition clears before the delay runs out then the delay will be reset and no alarm messages will be sent The maximum delay time is 240 minutes or 4 hours You can also make the unit send alerts for as long as the alarm threshold limit is exceeded by setting a Repeat every min interval Once the threshold limit is exceeded and after any delay time see above has expired the unit will begin sending repeat alarm messages at the interval specified until the sensor reading returns to normal and the alarm condition clears The maximum repeat interval is 240 minutes If the Repeat every interval is set to 0 the repeat function is disabled for that alarm entry and the unit will only send a single alarm message In the example shown here e mails will be sent to recipients 1 and 2 if the temperature exceeds 85
60. ware e Making the WatchDog 15 display temperature readings in either Fahrenheit or Celsius e Enabling the RPM X2 s relays for use with the WatchDog 15 s alarm system Note that this section is concerned primarily with global system configurations such as the ones described above For information on setting alarm thresholds assigning friendly names to internal or external devices managing the logged data or other such functions refer to the following section Using the WatchDog 15 WatchDog 15 User Manual 12 rev A1 02 Sept 24 2012 Getting to the Configuration page The majority of the settings covered in this section FSS WatchDog 15 WatchDog 15 will be found on the WatchDog 15 s Config page By cae abet default when the unit is accessed by its IP address the Overview page is the first one to come up to get to the configuration page simply click the tab marked Config from the list on the left hand side as shown All is welt No Alarms Monitored Overview Overview KML MIB This will bring up the Configuration page where the majority of the global system settings can be found Restoring the unit s default settings At the top of the Configuration page in the section marked General there are two buttons Restore System Default Values and Restore Network amp Account Default Values WatchDog 15 v1 4 0 The first button Restore System Default Values will erase
61. web based data display tools to integrate the WatchDog 15 s data into web based applications outside of the device itself To download logged data from the WatchDog 15 Select the Logging page by clicking on the appropriate Imai on the left hand side of the web page then find the section titled Sensor Data Log amelen In this section there are two links CSV and JSON Simply click on the desired format and the browser will begin downloading data from the WatchDog 15 and saving it to your hard drive The exact location it will be saved to depends on your particular browser and OS combination some will ask you to specify a location others will automatically save everything to your desktop or to a default downloads folder Depending on the amount of data in the log this may take several minutes Note that downloading the logs does not clear the data from memory the unit will continue to add new readings to the end of the existing data up to the limit of the unit s memory capacity after which it will begin discarding the oldest data in memory to make room for new readings To clear the WatchDog 15 s logging memory Select the Logging page by clicking on the appropriate on the left hand side of the web page then find the section titled Sensor Data Log Sensor Data Log Download the sensor data log CSV JSON Then simply click the Clear the Log button and the unit will clear its logged data Note This action i
62. y in the Network fig 1 Ea Connections list to open its status dialog box then click the Properties meree nr button to open the Properties dialog see fig J at left General Authentication Advanced Connect using 4 Find the entry titled Internet Protocol TCP IP in the list then click the ah Seon Eee TOAD Fae Properties button see fig 2 at left If you see more than one TCP IP entry your PC may be configured for IPv6 support as well as IPv4 make sure you select the entry for the IPv4 protocol The IPv6 entry will specifically mention v6 somewhere in its name to help distinguish them This connection uses the following tems a Client for blicrosoft Nebworke i J Fie and Printer Sharing for Mictopalt Networks f Brac E S P Instal Urreta Properties Description NOTE Before changing any of the properties on this page be sure to Write _ pitission Corto Prtocalniemet Protocol The defaut down their current settings so that you can restore them afterwards across diverse inheroonneched networks le Show icon in notification aiea when connected fe Notily me when the connection has limited of no connectivity fig 2 Be co WatchDog 15 User Manual 10 rev A1 02 Sept 24 2012 2 x 5 Set the properties so that your PC has a fixed address on the Mindi te heii cS 192 168 123 xxx subnet see fig 3 at left The last three General digits can be an
63. y value from 1 254 except of course for 123 which is the WatchDog 15 itself as long as that You can gel IF settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IF settings address isn t currently occupied by anything else on your network Note that for this initial setup it isn t necessary to specify addresses for Default Gateway or DNS servers and these fields can be left blank Some versions of Windows may ask you to confirm the settings changes before you can close the dialogs go ahead and do so 6 The WatchDog 15 should now be accessible If it isn t you may need to reboot your PC for the changes to the TCP IP settings to take effect This generally only applies to the older Windows 95 98 ME versions Windows 2000 XP and beyond normally do not require a reboot to change TCP IP settings To configure the network settings on your WatchDog 15 type the 192 168 123 123 address into your web browser s address bar The Overview page should come up by default 7 Click on the Config button on the left hand side of the page to bring up the configuration settings see fig 4 at left then set the various parameters as necessary to assign it an address on your network You can either assign it a static address or have it acquire an address from your network router via DHCP See the following secti

WatchDog-15 User Manual (rev A1.02)

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