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User-Manual - Vt.vtp

1. Memory match If the incoming telephone number matches the last 7 digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is how you entered it into your directory 9 NOTE The number you see on your caller ID is in the format sent by the telephone service provider It usually delivers 10 digit telephone numbers area code plus telephone number If the last 7 digits of the incoming telephone number do not match a number in your directory the name appears as it is delivered by the telephone service provider 90 Caller ID Caller ID operation Review the caller ID log Review the caller ID history to find out who called to easily return a call or to copy the caller s name and number into your directory Caller ID log empty appears if there are no records in the caller ID log 1 2 a NOTE Only one handset or the telephone base can review the When a handset or the telephone base is in idle mode press WCID to review the caller ID history in reverse chronological order starting with the most recent call OR Review the caller ID history by pressing MANY Press WCID or ADIR to scroll to Caller ID log then press sidie twice to select Review CID Press WCID or ADIR to scroll through the list caller ID history at time If another handset tries to enter the direct
2. Press NJ Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other Press M24 to move on to the name The screen displays ENTER NAME Use the dialing keys to enter a name up to 15 characters when prompted Press a key repeatedly until the desired character shows on the screen e Press X DELETE to erase a character e Press and hold X DELETE to erase all characters e Press WCID or ADIR to move the cursor to the left or right e Press O to add a space e Press a gt A to change the next letter to upper or lower case Press AM3 to store your new directory entry There is a confirmation tone and the screen shows Saved To change the entry later see page 86 a NOTE You cannot create new entries in your downloaded directories from your TL96273 TL96323 TL96373 TL96423 TL96473 handsets Entries must be downloaded from your cell phone see Download directory on page 26 80 Directory Create and review entries Characters by number of key presses Dialin been Q NOTE When entering a name in the directory the first letter of each word is automatically capitalized 81 Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory Using a cordless handset 1 Enter the telephone number in idle mode 2 Press JA43 to move on to edit the number and then press NZA 3 Press WCID or AD
3. 1 9 Select a desired entry in the caller ID log see Review the caller ID log on page 91 When the desired entry appears press pound key repeatedly to show different dialing options if necessary When the number is in the correct format press SA3 The screen shows EDIT NUMBER Use the dialing keys to edit the number e Press X DELETE to erase a digit e Press and hold X DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears Press UJU Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other Press to move to the name Use the dialing keys to edit the name e Press X DELETE to erase a character e Press and hold X DELETE to erase all characters e Press WCID or ADIR to move the cursor to the left or right e Press to move the last word to the front For example Johnson Charlie becomes Charlie Johnson when you press Press to confirm and the screen shows Saved You hear a confirmation tone i NOTES If the name received from the telephone service provider is in all capital letters the first letter of every word remains a capital letter However the next letter after the prefix Mac Mc or O is kept as a capital letter For example the D in MacDonald is kept as a capital letter When you try to save a caller ID entry without any c
4. OFF CANCEL or put the handset in the telephone base or charger Using the telephone base To make a cell call 1 Press CELL 1 or CELL 2 then enter the telephone number 2 Press BNE To predial a cell call Enter the telephone number then press CELL 1 or CELL 2 47 Telephone operation Telephone operation To answer a cell call Press HOME CELL 1 CELL 2 or any dialing key 0 9 or TONE To end a cell call Press CELL 1 or CELL 2 i NOTES e You can also use your cell phone to answer the call If you answer with your cell phone it disconnects from the telephone base e If you do not want to answer the call press 4eu e When you try to make a cell call but your cell phone is not connected to the base the telephone base displays Cellular phone not connected Please connect to proceed Refer to Bluetooth connection from idle mode on page 22 and Connect disconnect an active device on page 23 Call waiting on the cell line If you subscribe to call waiting service from your cell phone service provider you hear a beep if someone calls while you are already on a call Using a cordless handset e Press CELL 1 or CELL 2 to put your current call on hold and take the new call e Press CELL 1 or CELL 2 at any time to switch back and forth between calls OR e Press GYZNG to switch To switch back press CELL 1 or CELL 2 Using the telephone base e Press KNW on the telephone base The
5. Press WCID or ADIR to highlight to the desired entry or perform an alphabetical search page 85 Press PJZNE to dial the displayed number To access a number in the caller ID log while on a call 1 2 3 Press WCID Press WCID or ADIR to scroll to the desired entry Press NM to dial the displayed number To access the redial list while on a call 1 2 3 Press REDIAL PAUSE Press WCID ADIR or REDIAL PAUSE until the desired number displays Press BJZNE to dial the displayed number i NOTES You cannot edit a directory entry while on a call For more details about the directory see page 79 You cannot copy a caller ID log entry into the directory while on a call For more details about caller ID log see page 89 You can only view the numbers in the directory caller ID log or redial list while on a call and cannot edit delete or save entries Press f orF CANCEL on the handset or press CANCEL on the telephone base to exit redial list directory or caller ID log while on a call 62 Multiple handset Intercom Use the intercom feature for conversations between two handsets or a handset and the telephone base You can buy additional expansion handsets AT amp T model TL90073 sold separately for this telephone system You can register up to 12 handsets to the telephone base To initiate an intercom call Using a cordless handset 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Intercom
6. To answer a cell call during an intercom call Using a handset e Press CELL 1 or CELL 2 to answer the cell call and the intercom call ends automatically e Press e OFF CANCEL to end the intercom call without answering the incoming call The telephone continues to ring Using the telephone base e Press CELL 1 or CELL 2 to answer the cell call and the intercom call ends automatically e Press EYXeq and then HX to end the intercom call without answering the incoming call The telephone continues to ring 66 Multiple handset Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base You can also share an outside call with another system handset or the telephone base To transfer or share an outside call using intercom Using a cordless handset 1 2 When on an outside call press JANN Press to choose Intercom The call is automatically put on hold e If you have one handset the outside call is put on hold and your handset displays Calling base The telephone base rings and displays HANDSET is calling e If you have more than one handset your handset displays INTERCOM TO e Press WCID or ADIR to select a destination handset and then press Sei Your handset displays Calling HANDSET X or Calling BASE 0 The destination device rings and displays HANDSET X is calling OR e Press 1 9 for HANDSET 1 9 TONE X and O for HANDSET 10 TONE X and
7. cannot hear any audio on my telephone system when on a cell call e Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in e Turn off your cell phone then turn it on again 130 Appendix Troubleshooting I cannot download contacts from my cell phone to my TL96273 TL96323 TL96373 TL96423 TL96473 e Make sure that your cell phone is paired and connected to the base e Make sure you place your cell phone next to the base while downloading e If your cell phone does not support the download you can send the directory from your cell phone The system can receive the directory automatically See the user s manual of your cell phone for more information I see duplicate entries in my downloaded directory e If you see duplicate directory entries you can delete them manually Another option is to download again from either your SIM card or phone memory but not both Some of my cell phone contacts were not imported to my TL96273 TL96323 TL96373 TL96423 TL96473 e Make sure to try copying the contacts from your SIM card to your cell phone memory first then download from your phone memory If that doesn t work try copying the contacts from your cell phone memory to your SIM card then download from your SIM card For more information on how to transfer contacts between your SIM card and your phone memory refer to the user s manual of your cell phone Can the TL96
8. e If you have one handset press and hold PTT in idle mode OR e If you have more than one handset press PTT in idle mode Use the dialing keys to enter a handset number 1 9 for handsets 1 9 TONE and O for handset 10 TONE X and 1 for handset 11 or TONE and 2 for handset 12 or press WciD or ADIR to scroll to the desired handset then press or PTT to create the push to talk session 2 Your handset displays Connecting to HANDSET X HANDSET represents the handset name X represents the destination handset number for a few seconds When the connection is made both the telephone base and the destination handset display Press and hold PTT to talk and beep once 3 Press and hold PTT A chirp indicates your microphone is on Speak towards the telephone base Your voice is broadcast to the destination handset While you are speaking the handset displays PTT To HANDSET X X represents the destination handset number 4 Release PTT after speaking Both devices beep once again and the screens show Press and hold PTT to talk then you can press and hold PTT to continue speaking or the destination handsets can respond see Answer a PTT call on page 75 5 To end the PTT call press CANCEL or XJ The telephone base shows Push to talk Ended for a few seconds OR Place the handset in the telephone base or charger to end the PTT call The telephone base shows Push to talk Ended for a few seconds Q NOTE After PTT is released
9. or press HOME CELL 1 or CELL 2 on the telephone base The PTT call ends automatically and the outside call is answered e During a one to group PTT call press HOME FfLasn CELL 1 or CELL 2 on the initiating handset or press HOME CELL 1 or CELL 2 on the telephone base The PTT call ends automatically and the outside call is answered e During a one to group PTT call press HOME FLASH CELL 1 or CELL 2 on any one of the destination handsets or press HOME CELL 1 or CELL 2 on the destination telephone base That handset or telephone base answers the outside call The PTT call continues for the rest of the PTT participants e To leave the PTT call without answering the incoming call press OFF CANCEL on the handset or press CANCEL on the telephone base The telephone continues to ring Multiple handset Push to talk PTT Make an outgoing call during PTT Using a cordless handset or the telephone base e During a one to one PTT call press A1HOME FLASH on your handset or press HOME on the telephone base to get a dial tone The PTT call ends automatically e During a one to group PTT call press 1HOME FLAsH on the initiating handset or press HOME on the telephone base The PTT call ends automatically and you get a dial tone e During a one to group PTT call press 1 HOME FLASH on any one of the destination handsets or press HOME on the destination telephone base That handset or telephone base gets a di
10. then press SELECTE e If you have one handset your handset displays Calling base The destination handset rings and displays HANDSET is calling e If you have more than one handset your handset displays INTERCOM TO and a list of registered devices e Press WCID or ADIR to select a destination device and then press SSW Your handset displays Calling HANDSET X Calling BASE 0 or Calling all when you choose AIL OR e Press 1 9 for HANDSET 1 9 TONE X and O for HANDSET 10 TONE X and 1 for HANDSET 11 or TONE X and 2 for HANDSET 12 Your handset displays Calling HANDSET X The other handset rings and displays HANDSET X is calling OR e Press TONE X and then pound key to call all handsets The destination device s rings and displays HANDSET X is calling or HANDSET X is calling all when you choose all handsets HANDSET represents the handset name X represents the handset number 63 Multiple handset Intercom Using the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Intercom then press giZ e If you have one handset your telephone base displays Calling HANDSET X The destination handset rings and displays Base is calling e If you have more than one handset your handset displays INTERCOM TO and a list of registered handsets e Press WCID or ADIR to select a destination handset and then press gaiZ i Your handset displays Calling HANDSET X or Calling all when you choose All
11. 1 for HANDSET 11 or TONE X and 2 for HANDSET 12 The destination handset rings and displays HANDSET X is calling To answer the intercom call on the other device press ASHOME FLASH SPEAKER CELL 1 CELL 2 or any dialing key 0 9 or TONE X on the destination handset or press HOME on the telephone base Both handsets show Intercom and the outside call is still on hold 67 Multiple handset Call transfer using intercom 4 From this intercom call you have the following options You can transfer the call Press and then press to select Transfer on the calling handset Your screen shows Call transferred The other handset automatically connects to the outside call You can let the other device join you on the outside call in a 3 way conversation Press Gis highlight Share call and press M3 You can end the intercom call and continue the outside call with your handset Press HOME FLASH CELL 1 or CELL 2 on your handset You can press OFF cANCcEL or AN to hang up the intercom call the outside call will automatically go off hold and reconnect with your handset i NOTES e If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers press OFF CANCEL or END on the originating handset e If the called device does not answer the intercom call within 100 seconds or if the other handset is in the directory or caller ID log or out of range the calling handset s
12. 15 seconds then plug it back in Allow up to one minute for the handset and telephone base to reset Clean the handset and telephone base charging contacts each month using a pencil eraser or cloth My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service digital subscriber line DSL through your telephone lines you must install a DSL filter between the telephone line cord and the telephone wall jack see page 9 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters System does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider Caller ID features work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment An X icon and New voicemail show on the display and I don t know why Your telephone has voicemail indication that is separate from the built in answering system If X appears on the display then your telephone has recei
13. 17 Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone or headset with your telephone you must first pair and connect your Bluetooth cellular phone or headset with the telephone base The TL96273 TL96323 TL96373 TL96423 TL96473 can then be used to make or answer calls on the cell phone line Bluetooth wireless technology operates within a short range up to 30 feet When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base keep the device within 15 feet of the telephone base for optimal performance Add a cell phone Before you begin make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device Refer to your cell phone user s manual to learn how to search for or add new Bluetooth devices To pair and connect a cell phone Using the telephone base 1 Press NM in idle mode 2 Press WCID or ADIR to highlight Bluetooth then press SELECT 3 Press to choose Add device 4 Press to choose Add cellular The screen displays Please wait followed by 1 If cell is connected to BT device please disconnect it e lf there are already 4 paired devices on the device list the 4th one will be automatically removed regardless of whether the new device pairing is successful or not e If there are already 2 active devices on the list with prefix D1 or D2 the telephone base shows Cell Phone B Headset A is deactivated for adding
14. Appendix Troubleshooting The batteries do not hold a charge If the handset is in the charger and the charge light does not turn on refer to The charge light is off page 139 in this Troubleshooting guide Charge the battery in the handset for at least 11 hours For optimum daily performance return the handset to the telephone base or charger when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows Low battery refer to page 10 for details You may need to purchase a new battery Please refer to Battery installation and charging pages 10 11 in this user s manual I get noise static or a weak signal even when I m near the telephone base If you subscribe to high speed Internet service digital subscriber line DSL through your telephone lines you must install a DSL filter between the telephone line cord and the telephone wall jack see page 9 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as p
15. Directory About the directory ceesescseesseeeees 78 Create and review entries 0 79 Create a new entry in the NOME directory ou eeeseecseecsseeseeeeseeees T9 To add a predialed telephone number to the directory 82 Review the directory 84 Search by NAME sessseecseeeseeseeeeees 85 Dial a directory eNtry secs 85 Edit a directory entry eee 86 Edit the type of a directory ENIYE a 88 Delete a directory entry 88 Remove a downloaded directory 88 Caller ID About caller ID oe eecsessseecseeeseeesseecees 89 Information about caller ID with call waiting 89 Caller ID operation esssessssssssssssssss00 90 How the caller ID history caller ID log WOFKS sssssssssecseees 90 Missed new call indicator 90 MO MOLSY MATCH hu eessescseeesseesseeeneeess 90 Review the caller ID log 91 View dialing Options eee 92 Dial a caller ID log entry 92 Save a caller ID log entry to The GIP CtOLY 0 eeeoeeccecrseesseeeceeersees 93 To delete a single entry 95 To delete all entries eee 95 Reasons for missing caller ID TALON CLON enee n N 96 Answering system Answering system settingS 97 ANNOUNCEMEMNE oe eeeeeeeseesseeseeeseeeee Answer ON Off ou eeeeeseseseeeeeeeeeeee Call screening Number of rings Remote access code Message alert tone ees Message recording time About the answe
16. Press OFF caANCcEL or XD to end the PTT call The handset displays Push to talk Ended for a few seconds OR Place the handset in the telephone base or charger to end the PTT call The handset displays Push to talk Ended for a few seconds a NOTE After PUSH TO TALK is released the PTT call remains open for a short time If no one presses PUSH TO TALK within 10 seconds the PTT call ends automatically 73 Multiple handset Push to talk PTT Using the telephone base 1 You have two ways to call multiple devices When the telephone base is not 4 in use e Press and hold PTT until the handset shows Connecting to group OR e Press PTT in idle mode Press WciD or ADIR to highlight Group then press Jaa Segy or PTT Your handset displays Connecting to group for a few seconds When the connection is made both the telephone base and the destination handsets display Press and hold PTT to talk and beep once Press and hold PTT on the telephone base A chirp indicates your microphone is on Speak towards the handset Your voice is broadcast to all devices Release PTT after speaking All devices beep once again After the telephone base beeps you can press and hold PTT to continue speaking or the destination handsets can respond see Answer a PTT call on page 75 Press CANCEL or XJ to end the PTT call All devices display Push to talk Ended for a few seconds a NOTE After PTT is released the PTT call remai
17. SKIP e Press to skip to the next e While predialing press to delete a digit message REPEAT e Press to repeat a message gt m PLAY STOP e Press twice to play the previous message e Press to play messages e Press to stop message playback PLAY STOP b E FLASH ANS ON OF ANS ON OFF e Press to turn the answering system on or off Getting started Quick reference guide telephone base Main menu Feature menu The selected menu item is highlighted e Answering sys page 97 e Directory page 78 e Caller ID log page 89 e Intercom page 63 e Bluetooth page 14 Menu e Ringers page 31 e Set date time page 34 e Caller ID annc page 35 e Settings page 30 e Web address page 42 REDIAL PAUS _ T ait alt al Using menus 1 Press AN in idle mode when the telephone is not in use to enter the main menu 2 Use Wcip or ADIR to scroll through menu items 3 Press KaaXeyy to select or save the highlighted item OR Press CANCEL to cancel an operation back up to the previous menu or exit the menu display Getting started Quick reference guide handset CHARGE light On when the handset is charging in the telephone base or charger Softkeys 2 e Press to select the menu item displayed above the key e While in a menu press to select an item or save an entry or setting cuana Wcert 1 cELL 2 e Press to make or answer
18. THIS SIDE UP facing up as indicated Step 2 Align the cover flat against the battery compartment then slide it upwards until it clicks into place Step 3 Charge the handset by placing it face forward in the telephone base or charger The CHARGE light on the top of the handset is on during charging After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time For instructions see Set date time on page 34 To skip setting the date and time press OFF CANCEL IMPORTANT INFORMATION e Use only the supplied rechargeable battery or replacement battery model BT183342 To order visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 e If you do not use the handset for a long time disconnect and remove the battery to prevent possible leakage 11 Getting started Installation options Your telephone base is ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to attach to a standard dual stud telephone wall mounting plate If you do not have this wall mounting plate you can purchase one from many hardware or consumer electronics retailers You may need a professional to install the wall mounting plate Tabletop to wall mount installation 1 Unplug the power adapter from the power outlet Unplug the telephone line cord from the wall jack or DSL
19. TL96473 Disconnected when a device is disconnected Z and or Z displays after amp on the handset screen and the CELL 1 and or CELL 2 HEADSETQ light on the telephone base is off Discoverable mode before a Bluetooth enabled device can be paired it must be set to this mode When pairing your cell phone the telephone base is in this mode When pairing a headset the headset must be set to this mode Depending on the manufacturer this mode is sometimes referred to as Find Me or Visibility HOME line your conventional telephone land line On your TL96273 TL96323 TL96373 TL96423 TL96473 press HOME FLASH on the handset or HOME on the telephone base to use the home line Paired devices Bluetooth enabled devices cell phone or headset that have shared registration information with the telephone base A total of four Bluetooth enabled devices can be paired with the telephone base However only two paired devices can be connected to the base at a time Pairing sometimes refers to as bonding The process of sharing registration information between two Bluetooth enabled devices Your Bluetooth enabled cell phone or headset must first be paired to the telephone base in order to use it with this cordless phone system PIN by default the PIN is 0000 for the telephone base and for most Bluetooth devices PIN information must be exchanged between Bluetooth devices before they can be used This is also known as a Passkey or Passcode
20. The screen displays EDIT NAME 6 Use the dialing keys to edit the name e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters e Press WCID or ADIR to move the cursor to the left or right T Press RENYGS to confirm There is a confirmation tone and the screen shows Saved 86 Directory Directory Using the telephone base 1 To edit the displayed directory entry press B The screen shows EDIT NUMBER along with the phone number to be edited Use the dialing keys to edit the number e Press X DELETE to erase a digit e Press and hold X DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears Press NJU Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other Press to move on to the name The screen displays EDIT NAME Use the dialing keys to edit the name e Press X DELETE to erase a character e Press and hold X DELETE to erase all characters e Press WCID or ADIR to move the cursor to the left or right Press KAA to confirm There is a confirmation tone and the screen shows Saved 87 Directory Directory Edit the type of a directory entry If you only want to edit the type of a directory entry 1 Search for the desired entry in the directory see Review the directory or Search by name on page 84 or page 85 2 When
21. a PTT call page 71 e Press and hold to begin a one to group broadcast when the handset is not in use page 73 Feature menu e Play messages page 109 e Answering sys page 97 e Directory page 78 e Caller ID log page 89 e Intercom page 63 e Ringers page 31 e Set date time page 34 e Caller ID annc page 35 e Settings page 30 e Web address page 42 Main menu The selected menu item is highlighted Using menus a i 1 Press HANI in idle mode when the be telephone is not in use to enter the cD main menu 2 Use Wcip or ADIR to scroll through menu items 3 Press aa zegy to select or save the highlighted item OR Press Z orF CANCEL to cancel an operation back up to the previous menu or exit the menu display Getting started Installation You must install and charge the handset battery before using the cordless handset See pages 10 11 for easy instructions Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch The telephone base can be placed on a flat surface or vertically mounted on the wall page 9 For optimum range and better reception place the telephone base in a central and open location You may hear interference if your cellular phone is too close to the telephone base during a CELLULAR call Make sure that your Bluetooth enabled cellular phone is within 15 feet of the telephone base in order to maintain a clear and c
22. a cell call e During a call press to answer an incoming CELL 1 2 call when you hear a call waiting alert page 48 A SHOME FLASH e Press to make answer or end a home call e During a call press to answer an incoming home call when you hear a call waiting alert page 47 M1 e While reviewing a caller ID history entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 92 e Press and hold to set page 36 or dial your voicemail number TONE arA e Press to switch to tone dialing temporarily during a call if you have pulse service e Switch between upper case and lower case while entering characters 4 SPEAKER e Press to make a home call using the speakerphone e Press to answer a home or cell call using the handset speakerphone pages 45 and 47 w SPEAKER DELETE e Press to turn on the handset speakerphone Press again to resume normal handset use page 52 REDIAL PAUSE e Press repeatedly to view the last 10 numbers dialed page 52 e While entering numbers press and hold to insert a dialing pause Getting started Quick reference guide handset ADIR VOLUME e Press to scroll up while in menus e During a call or message playback press to increase the listening volume e Press to show directory entries when the telephone is not in use e While entering names or numbers in the directory press to
23. and memos is approximately 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base or handset message playback remote access and recording outgoing announcements Call screening To screen calls at the telephone base If the answering system and call screening are on the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system Options while a message is being recorded e Press W VOLUME 4A on the telephone base to adjust the call screening volume e Press gt a PLAY STOP or NIX to temporarily silence the call screening e Press gt a PLAY STOP or S iida to temporarily turn on the call screening if call screening is set to off e Press HOME to answer the call To screen calls at the cordless handset If the answering system is on and your answering system is recording a message press to screen the call on your handset and the handset displays the caller ID information If you do not subscribe to caller ID service the handset shows Home Incoming call 107 Answering system About the answering system Options while a message is being recorded e Press WcID VOLUME or ADIR VOLUME on the handset to adjust the call screening volume e Press OFF CANCEL or
24. be charged The handset microphone is off The other party cannot hear you but you can hear the other party The handset microphone is on There are new voicemail messages from your telephone service provider You tried to make an intercom call but the handset you are calling is busy or out of range The battery is not properly installed and the handset is in the telephone base or charger The caller information is not available There are no entries found when you download a cell phone directory from the cell memory There are no entries found when you download a cell phone directory from your SIM card There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories 125 Appendix Screen messages There is no cellular phone connected to the base There is no telephone line connected The incoming PTT function is turned off The handset will not receive PTT calls There is no message recorded on the answering system The phone lost connection with the telephone base or does not have a strong enough signal and the phone call ended Someone else is already using the directory or caller ID history on another handset The telephone number you have entered is already in the directory The telephone base has lost power or the handset is out of range The cordless handset is paged by the telep
25. call within 100 seconds or if the handset is in the directory or caller ID log or out of range the originating handset displays No answer Try again and returns to idle mode e To temporarily silence the intercom ringer press e OFF CANCEL or MUTE DELETE on the handset or press CANCEL or MUTE on the telephone base e You can only use one pair of devices at a time to make intercom calls 65 Multiple handset Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call the two devices on the intercom call hear an alert tone and their screens display Incoming call and then the caller ID The telephone base and all other handsets ring To answer a home call during an intercom call Using a handset e Press HOME FLASH to answer the home call and the intercom call ends automatically e Press OFF CANCEL to end the intercom call without answering the incoming call The telephone continues to ring Using the telephone base e Press HOME to answer the home call and the intercom call ends automatically e Press EYXeid and then HX to end the intercom call without answering the incoming call The telephone continues to ring When you receive an incoming cell call during an intercom call the two devices on the intercom call hear an alert tone and their screens display Incoming call and then the caller ID The telephone base rings and all other handsets ring
26. e g police fire jnedicst in these locations If you do store or test emergency numbers please e Remain on the line and briefly explain the reason for the call before hanging up e Perform such activities in off peak hours such as early morning or late evening Industry Canada This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 147 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide
27. if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain the defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warr
28. mute 58 59 Battery charging 10 11 Battery installation 10 11 Bluetooth 14 29 Bluetooth connection from idle mode 22 Bluetooth features 14 Bluetooth setup 18 29 C Expand your telephone system 116 117 134 F Find handset 57 Flash switch hook flash 47 H Handset icons 119 Call screening 107 Caller ID history 90 Caller ID log 90 Caller ID manager 16 Cell area code 41 Cell call 47 48 Cell phone download directory 26 27 Cell ringer 29 Change a one to one PTT to intercom call 76 Change PIN 29 Connect an active device 23 Connect to Cell 16 Handset lights 123 Handset locator 57 HD audio 152 Headset 20 46 Home area code 40 Home directory 78 Icons 119 120 Important safety information 145 146 Indicator lights 123 Intercom 63 69 153 Index Index Interruption to directory download 28 L Remote access code 103 114 Remove a device 24 LCD language 33 Lights 123 Limited warranty 150 151 Listening volume 58 M Repeat messages 110 111 Replace a handset 118 Replace an active device 25 Review the active devices list 23 Review the directory 84 Ringtone share 14 Maintenance 144 Make a cell call 47 Make a home call 45 Memory match 90 Memos 113 Message alert tone 104 Message capacity 107 Message playback 109 112 Missed calls 90 Mute 58 N S Safety information 145 146 Save a caller ID log entry to the directory 93 Set date time
29. phone in with a modem or surge protector plug the phone or modem surge protector into a different location If this doesn t solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your telephone base to a higher location The phone may have better reception when installed in a high area Disconnect the telephone base from the telephone wall jack and plug ina working telephone If the other phones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply Excessive background noise will cause a speakerphone to fade in and out Try controlling the background noise by turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise cannot be controlled you should stop speakerphone operation and return to normal handset mode When using a speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE DELETE to temporarily turn your microphone off When it is your turn to speak remember to press MUTE DELETE to turn the microphone on 138 Appendix Troubleshooting The charge light is off Make sure the power and line cords are plugged in correctly and securely Unplug the electrical power Wait for
30. please review the user s manual A check of the PRODUCT s controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is
31. range the telephone base tries to connect to the device When the device moves out of range it is disconnected Your device might make a connect or disconnect sound A connected device could also be disconnected by e Turning off the Bluetooth device e Turning off the Bluetooth feature of the device e Disconnecting through the telephone base Device list If you disconnect through the Device list the telephone base will not attempt to reconnect until your device is moved out of range and then moves back in range again Bluetooth connection from idle mode When you have active devices that are not connected fe X364 appears on the idle telephone base Press o e yilseqy to start connecting an active device When there are two active devices the handset will prompt you to choose one before connection Device list and connection Up to 4 devices can be paired to the telephone base All paired devices are shown on the device list To use a paired device it must be connected and in an active slot D1 or D2 on the device list Both active devices can be ona call at a time Once you have paired a device with the telephone base you do not need to repeat the pairing procedure again unless you delete the device from the device list a NOTE When connecting a Bluetooth device to the device list all connected devices will be temporarily disconnected until the procedure is complete It may take up to 2 minutes to reconnect 22 B
32. reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established cri
33. speakerphone light is off you can press and hold PUSH TO TALK on your handset or PTT on your telephone base to continue speaking or the destination device can respond T5 Multiple handset Push to talk PTT Change a one to one PTT call to an intercom call You can convert a one to one PTT conversation to an intercom call Using a cordless handset or the telephone base 1 When your device displays Press and hold PTT to talk press Xixeeyy The screen displays Switch to Intercom 2 Press to confirm Your device displays Calling BASE O or Calling HANDSET X The destination device briefly shows Push to talk Ended and then HANDSET X is calling or BASE 0 is calling The destination device rings 3 Press HOME FfLasH or any dialing key 0 9 or TONE X on the destination handset or press HOME or any dialing keys 0 9 or TONE X on the telephone base to answer the intercom call Both devices now show Intercom 4 To end the intercom call press f OFF CANCEL on your handset or place the handset in the telephone base or charger or press ENY on the telephone base Both screens show Intercom ended Answer an incoming call during PTT When you receive an incoming outside call during PTT there is an alert tone The caller ID is displayed with PTT screen alternately Using a cordless handset or the telephone base e During a one to one PTT call press SHOME ELASH CELL 1 or CELL 2 on the initiating or destination handset
34. sure the answering system is on When the answering system is on ANS ON should show on the handset and the telephone base The ANS ON OFF light is lit on the telephone base If toll saver is selected page 102 the number of rings changes to two when there are new messages waiting If the memory is full or the system is off the system answers after 10 rings In some cases the answering system is affected by the ringing system used by the telephone service provider If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail page 106 To determine how many rings activate your voicemail please contact your telephone service provider If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The answering system announces Time and day not set You need to set the date and time page 34 System does not respond to remote commands Make sure to enter your remote access code correctly page 103 Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try wai
35. telephone base for intercom calls A directory entry is deleted The handset or telephone base is calling another handset for intercom calls The telephone base is transferring an outside call to a handset The cell line is on a call The Android phone that you paired with this telephone received a mobile notification Message received from Alerts manager that your cell phone s battery is low A call on the cell line has been put on hold Another system handset is using the cell line The telephone base is trying to establish connection with a Bluetooth device A Bluetooth device in the paired or active devices list fails to establish connection with your telephone system There are no directory entries The directory is full You cannot save any new entries unless you delete some current entries The system is downloading a directory from a cell phone You have just ended a call 124 Appendix Screen messages Another system handset is calling The home line is on a call A call on the home line has been put on hold Calls on the home and cell lines have been put on hold Calls on the home and cell lines are being used A system handset or another telephone on the same home line is in use There is a call coming in The handset is on an intercom call The intercom call has just ended The battery needs to
36. the PTT call remains open for a short time If no one presses PTT within 10 seconds the PTT call ends automatically 72 Multiple handset Push to talk PTT PTT to multiple devices When there are multiple handsets registered to the phone system PTT supports one to group calls PTT supports a maximum of one to four calls when two to five handsets are registered and a maximum of one to three calls when six or more handsets are registered The first four registered handsets will be eligible to use this feature Other handsets can only use PTT for one to one calls To call multiple devices Using a cordless handset 1 You have two ways to call multiple devices When the handset is not in use e Press and hold PUSH TO TALK until the handset shows Connecting to group OR e Press PUSH TO TALK in idle mode Press WciD or ADIR to highlight Group then press or PUSH TO TALK Your handset displays Connecting to group for a few seconds When the connection is made both your and the destination handsets display Press and hold PTT to talk and beep once 2 Press and hold PUSH TO TALK on your handset A chirp indicates your microphone is on Speak towards the handset Your voice is broadcast to all devices 3 Release PUSH TO TALK after speaking All devices beep once again After the handsets beep you can press and hold PUSH TO TALK to continue speaking or the destination devices can respond see Answer a PTT call on page 75 4
37. the desired entry appears press WAN J4 Enter the corresponding shortcut keys shown in the below table OR Press HANG to erase the assigned label Delete a directory entry To delete an entry 1 Search for the desired entry in the directory see Review the directory or Search by name on page 84 or page 85 2 When the desired entry appears press mute DELETE on the handset or X DELETE on the telephone base The screen displays Delete contact and the name of the entry Press IMA to confirm 3 The screen displays Contact deleted and then the next alphabetical entry in the directory You hear a confirmation tone Onore Once a directory entry is deleted it cannot be retrieved Remove a downloaded directory 1 Search for the desired downloaded directory in the directory menu see Review the directory or Search by name on page 84 or page 85 2 When the desired downloaded directory is chosen press sysfe y then press WCID or ADIR to highlight Remove dir 3 Press Nafa The screen displays Directory Cell Phone A will be erased Press WM to confirm 4 The screen displays Erasing directory You hear a confirmation tone 88 Caller ID About caller ID This product supports caller ID services provided by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Caller ID from the home li
38. then plug it back in Repeat the above suggestions 128 Appendix Troubleshooting cannot connect my cell phone with the telephone base e Make sure that the Bluetooth function of your cell phone is turned on See the user s manual of your cell phone for more information e Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device e Turn off your cell phone then turn it on again e Make sure that your cell phone is on the active devices list e For some cell phones you must authorize the TL96273 TL96323 TL96373 TL96423 TL96473 device in your cell phone s Bluetooth feature See the user s manual of your cell phone for more information e Manually connect your cell phone to the TL96273 TL96323 TL96373 TL96423 TL96473 Refer to the user s manual of your cell phone for more information I cannot connect my headset with the telephone base e Make sure that your Bluetooth headset is not connected to any other Bluetooth device e Make sure that your headset is on the active devices list I cannot put my headset in discoverable mode e Refer to the user s manual of your headset for information on how to set your headset to discoverable mode e Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base e Carefully follow the pairing process on pages 20 21 e Reset the telephone base Unplug the unit s
39. these types of electronic devices 133 Appendix Troubleshooting The handset registration is unsuccessful Follow the steps as mentioned below to register the handset again 1 Make sure the handset is out of the telephone base or charger and shows To register see user manual before you begin registration Place the handset you wish to register on the telephone base cradle The handset displays Registering Please wait on the handset It takes about 90 seconds to complete the registration process The handset displays HANDSET X Registered X represents the registered handset number and the beeps when registration completes Refer to the Adding and registering handsets headsets section on pages 116 117 for details Out of range OR Base no power appears on my cordless handset Ensure that the telephone base is powered up Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize Move the cordless handset closer to the telephone base You might have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices 134
40. to choose the month then press EEG or enter the 2 digit number using the dialing keys 4 Press WCID or ADIR to choose the day then press NJA or enter the 2 digit number using the dialing keys 5 Press WCID or ADIR to choose the year or enter the 2 digit number using the dialing keys then press to move on to set the time 6 Press WcID or ADIR to choose the hour then press BME or enter the 2 digit number using the dialing keys T Press WciD or ADIR to choose the minute then press NE or enter the 2 digit number using the dialing keys 8 Press WCID or ADIR to highlight AM or PM or press 2 for AM or 7 for PM then press to confirm You hear a confirmation tone and the screen returns to the previous menu a NOTE If the date and time are not set when a message is recorded the system announces Time and day not set before each message plays 34 Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who s calling without having to look at the display When you have an incoming call the handset and or base speaks Call from and the name of the caller based on the directory or caller ID information If the caller s name is private or unknown the phone number up to the last 11 digits will be spoken If the caller s phone number is also private or unknown no information will be spoken By default the caller ID announce feature is program
41. to temporarily silence the call screening e Press to temporarily turn on the call screening if call screening is set to off e Press 4 SPEAKER to broadcast the announcement and the incoming message through the speakerphone Press again to turn off the speakerphone Call intercept When a caller is leaving a message on your answering system you can stop recording and talk to the caller by pressing HOME FLASH or 4 SPEAKER on the handset or pressing HOME on the telephone base Temporarily turning off the message alert tone If the message alert tone is turned on the telephone base beeps every ten seconds when there are new messages Pressing any telephone base key except amp HANDSET LOCATOR temporarily silences the message alert tone If you press X DELETE when in idle mode to temporarily turn off the message alert tone there is a voice prompt directing you to press X DELETE again to delete all old messages The message alert tone is temporarily off Only press X DELETE a second time if you wish to erase all old messages in your answering system The message alert tone resumes when you receive another message 108 Answering system Message playback On the telephone base if you have new messages the telephone plays only the new messages in chronological order If there are no new messages the telephone plays back all messages in chronological order On the handset if you have both new and old messages you can play e
42. 273 TL96323 TL96373 TL96423 TL96473 help the poor cell phone reception in my house e If your cell phone has poor reception in your home the TL96273 TL96323 TL96373 TL96423 TL96473 cannot improve the reception However if you have a location in your house with better reception you can leave your cell phone in that location while you use TL96273 TL96323 TL96373 TL96423 TL96473 cell line In order for this to work the cell phone must be within 30 feet of the telephone base for optimal performance The listening volume of my cell call is too loud or quiet e During a cell call if the listening volume is too loud or quiet try changing the volume on your cell phone On some cell phones changing the volume on the cell phone affects your cell call volume on the TL96273 TL96323 TL96373 TL96423 TL96473 handset 131 Appendix Troubleshooting The phone doesn t play my iPhone ringtone when there is an incoming call Make sure the operating system of your iPhone is iOS 4 1 or later Make sure you have turned on the Cell ringer feature page 29 The iPhone ringtone played is unclear or too loud with noise The quality of ringtone played on your telephone is subject to individual ringtone characteristics Try using another iPhone ringtone to test the quality My phone doesn t work at all Make sure the power cord is securely plugged in Make sure that the battery connector is securely plugged into the handset Make sure the te
43. 34 Share an outside call 57 67 69 Skip messages 110 111 Stop messages 111 T Take a call off mute 58 59 Number of rings 102 oO Technical specifications 152 Telephone base installation 9 Telephone base lights 123 Operating range 152 P Telephone operating range 152 Temporary tone dialing 59 Time 34 Paging 57 Phonebook directory 78 Predialing 45 PTT 70 77 Pulse dialing 42 Push to talk 70 77 Q Quick reference guide 1 7 R Transfer a call 67 69 Transfer a call from a handset to a headset 46 Troubleshooting 128 143 Turn on or off the answering system 100 U Use a Bluetooth headset 46 Using the home and cell lines together 51 Record announcement 98 Redial list 52 56 61 62 154 Index Index Vv View the directory download information 28 Voicemail 50 106 Volume 31 37 58 110 111 Ww Wall mounting 12 13 Warranty 150 151 155 Remote access wallet card The wallet card lists the commands needed to control your answering system from any touch tone telephone Cut along dotted line Call your telephone number then enter Coe cou atat your 2 digit remote access code SZ preset to 19 Action Remote command Play all messages usses 1 Play NEW messages 2 Delete the message 3 during message playback Delete all old messages 33 Fold here Repeat Or go back 4 SLOP iiccasssescosssossosrsss
44. ADIR to highlight Ans sys setup then press SELECTS 4 Press WcID or ADIR to highlight Recording time then press SELECTS 5 Press VCID or ADIR to choose from 3 minutes 2 minutes or 1 minute then press Kaa zeqy You hear a confirmation tone 105 Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages those recorded on its built in answering system and those recorded in your service provider s voicemail fees may apply Your telephone s built in answering system messages and voicemail messages are separate Each alerts you to new messages differently e If QO and XX New messages display on the telephone base and handsets there are new messages in the built in answering system To listen to messages recorded on your digital answering system press gt PLAY SsTOP on the telephone base To listen to messages with a handset see To listen to messages on a cordless handset on page 109 e If amp and New voicemail display on the handset and the telephone base your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail dial an access number provided by your telephone service provider followed by a security code or PIN Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what
45. ATTERY for locations accepting spent Ni MH batteries Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is synchronized with the telephone base Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation S
46. AVE THESE INSTRUCTIONS 146 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dial
47. Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection The default PIN of your telephone base is 0000 To change the PIN 1 Press SX on the telephone base in idle mode 2 Press WCID or ADIR to highlight Bluetooth then press Sja a eg 3 Press WCID or ADIR to highlight Change PIN then press gaie The telephone base displays ENTER NEW PIN and the existing PIN 4 Use the dialing keys to enter a new 4 digit code e Press MUTE DELETE to erase a digit e Press and hold muTtE DELETE to erase all digits e Press WCID or ADIR to move the cursor to the right or left 5 Press to save You hear a confirmation tone Cell ringer If this feature is on and you have connected an iPhone iOS 4 1 or later to your telephone system the telephone plays your iPhone ringtone when there is an incoming call T 2 S Press MaN on the telephone base in idle mode Press WCID or ADIR to highlight Bluetooth then press SELECT Press WCID or ADIR to highlight Cell ringer then press SELECTS If there is more than one paired device on the device list press WCID or ADIR to highlight the desired device then press SJ48eg Otherwise skip to the next step Press WCID or ADIR to choose On or Off then press Gai i NOTE The quality of ringtone played on your telephone is subject to individual ringtone characteristics 29 Telephone settings Handset and telephone base setti
48. IR to select one of the following types e Home e Cell e Work e Other 4 Press NZU The screen displays ENTER NAME 5 Use the dialing keys see page 81 to enter the name e Press MUTE DELETE to erase a character e Press and hold muTE DELETE to erase all characters e Press WCID or ADIR to move the cursor to the right or left 6 Press A3 and the screen shows Saved You hear a confirmation tone 82 Directory Create and review entries Using the telephone base 1 2 3 Enter the telephone number in idle mode Press ENV to move on to edit the number and then press NZA Press WCID or ADIR to select one of the following types e Home e Cell e Work e Other Press NZA The screen displays ENTER NAME Use the dialing keys see page 81 to enter the name e Press X DELETE to erase a character e Press and hold X DELETE to erase all characters e Press WCID or ADIR to move the cursor to the right or left Press and the screen shows Saved You hear a confirmation tone 83 Directory Create and review entries Review the directory Entries are sorted alphabetically Using a cordless handset or the telephone base 1 Press ADIR in idle mode 2 Press WCID or ADIR to highlight a directory then press GSW 3 Press WCID or ADIR to browse OR 1 Press SX in idle mode 2 Press WCID or ADIR to highlight Directory then press gA 3 Press WCID or ADIR to highlight a directory then press GSW 4 P
49. L96423 TL96473 DECT 6 0 cordless telephone answering system with BLUETOOTH wireless technology Abridged user s manual Telephone base Battery for cordless handset 2 for TL96273 3 for TL96323 TL96373 4 for TL96423 TL96473 Gatet aTa 1 95423 TL96473 power adap L96273 96273 1196323 7L96373 1 95325 7L96373 1 96423 TL96473 1 95423 TL96473 wer adapter Basic steps to set up amp operate your phone Quick start guide Telephone line cord Battery compartment cover 2 for TL96273 3 for TL96323 TL96373 4 for TL96423 TL96473 Sau je we Cordless handset 2 for TL96273 3 for TL96323 TL96373 4 for TL96423 TL96473 Power adapter for telephone base Charger for cordless handset with power adapter installed 1 for TL96273 2 for TL96323 TL96373 3 for TL96423 TL96473 Complete user s manual TL96273 TL96323 TL96373 TL96423 TL96473 DECT 6 0 cordless telephone answering system with BLUETOOTH wireless technology Table of contents Getting started Quick reference guide telephone IASC e a SE 1 Quick reference guide handset 5 Installationen 8 Telephone base and charger installatiON einsa 9 Telephone base installation 9 Charger installation eee 9 Battery installation and charging 10 Installation OPtiONS sess 12 Tabletop to wall mount installation
50. OR e Press 1 9 for HANDSET 1 9 TONE X and O for HANDSET 10 TONE X and 1 for HANDSET 11 or TONE X and 2 for HANDSET 12 Your handset displays Calling HANDSET X The other handset rings and displays HANDSET X is calling OR e Press TONE and then pound key to call all handsets The destination handset s rings and displays BASE 0 is calling or BASE 0 is calling all when you choose all handsets HANDSET represents the handset name X represents the handset number To answer an intercom call at the destination device Using a cordless handset Press HOME FLASH SPEAKER CELL 1 CELL 2 or any dialing key 0 9 or TONE X Both devices show Intercom Using the telephone base Press HOME CELL 1 CELL 2 or any dialing key 0 9 or TONE X Both devices show Intercom 64 Multiple handset Intercom To end an intercom call Using a cordless handset Press HIND OFF caNceEL or place the handset back in the telephone base or charger The other party hears four beeps Both devices display Intercom ended Using the telephone base Press HNI The other party hears four beeps Both devices display Intercom ended o NOTES You can cancel the intercom call before it is answered by pressing eZ OFF CANCEL on the handset or XB on your originating handset e If you are calling all handsets only the first handset to pick up can answer the intercom call e If the destination handset does not answer the intercom
51. Press PJZN8 to dial the number displayed Using the telephone base 1 Press REDIAL PAUSE in idle mode 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays The telephone base beeps twice at the end of the list 3 Press HOME to dial using the home line or press CELL 1 or CELL 2 to dial using the cell line OR 1 Press HOME to dial using the home line or press CELL 1 or CELL 2 to dial using the cell line then press REDIAL PAUSE to enter the redial list 2 Press WcID ADIR or REDIAL PAUSE repeatedly to browse until the desire number displays The handset beeps twice at the end of the list e If you are using the cell line press EYasay to select the desired number 3 Press PINS to dial the number displayed You can enter the area code in idle mode first then use the instructions as mentioned above to scroll to the desired entry and press Ndit The area code will be added in front of the selected redial number 53 Telephone operation Telephone operation To save a redial entry to the directory Using a cordless handset 1 2 Press REDIAL PAUSE in idle mode Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays Press SY ANA5 The handset displays EDIT NUMBER Use the dialing keys to edit the number if necessary e Press MUTE DELETE to erase a digit e Press and hold muTtE DELETE to erase all digits e Press WCID or ADIR to mov
52. QUIET The screen then shows Quiet mode is off and you hear a confirmation tone Q NOTES e If you change the base ringer handset ringer ringer volume key tone or caller ID announce features when QUIET mode is on the sample plays but the feature is still muted after saving the setting e After QUIET mode is turned off or the set period of time has expired all muted features will be activated again e The PTT function is not available when QUIET mode is on 43 Telephone settings Handset and telephone base settings No line alert If there is no telephone line connected to the telephone base the screens show No home line If you do not want to display this message on the screens for example if you use the cell phone only you can turn the no line alert off using the code as described below To turn off the no line alert Press SX on the handset or telephone base in idle mode then enter 662 You hear a confirmation tone To turn the no line alert back on Press JNU on the handset or telephone base in idle mode then enter 661 You hear a confirmation tone Cell alert If you have downloaded the Connect to Cell application and use the Alerts manager page 16 there are message notification sent to your phone Your phone beeps once when your Android cell phone receives text messages e mails or social media updates You can turn the alert tone on or off using the code as described below To tur
53. R to choose from English Fran ais or Espa ol then press MZA The screen prompts Set English Frangais Espanol as LCD language 5 Press I to confirm You hear a confirmation tone and the screen returns to the previous menu Q NOTE If you accidentally change the LCD language to French or Spanish you can reset it back to_Enqlish without going through the French or Spanish menus Press MENU in idle mode then enter 364 There is a confirmation tone 33 Telephone settings Handset and telephone base settings Set date and time The answering system announces the day and time of each message prior to playing it If you subscribe to caller ID service the day month and time are set automatically with each incoming call If you do not want to set the date and time automatically with caller ID information turn this feature off see Use caller ID to automatically set date and time on page 39 However the year must be correct so that the day of the week can be calculated from the caller ID information Before using the answering system set the date and time as follows After handset registration or a power failure the handset or telephone base will prompt you to set the date and time Follow the steps as mentioned below to set the month day year and time Using a cordless handset or the telephone base 1 Press NANI in idle mode 2 Press WcID or ADIR to highlight Set date time then press gA 3 Press WcID or ADIR
54. Telephone base installation Plug the large end Plug one end of the telephone of the telephone line cord into a telephone jack base power adapter or a DSL filter into a power outlet not controlled by a l If you have DSL high speed Internet wall switch 7 hin oe service a DSL filter not included is required The DSL filter must be plugged into Route the power adapter the telephone wall jack cord through this slot Bn a i Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base Route the telephone line cord through this slot Raise the antenna Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base Charger installation eel Plug the power adapter into an electrical outlet not controlled by a wall switch IMPORTANT INFORMATION e Use only the power adapter s provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 in Canada dial 1 866 288 4268 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Getting started Battery installation and charging Once you have installed the battery the screen indicates the battery status see
55. Using a Bluetooth headset You can use a Bluetooth headset for home calls However you need to keep the device within 15 feet of the telephone base for optimal performance Please see the user s manual of your Bluetooth headset for more information To answer or end a home call using a Bluetooth headset Press the call key on your headset If you make or answer a home call on a handset you can transfer the call to your headset The handset remains active but the handset earpiece and microphone are muted If you hang up the handset the call ends To transfer a call from a handset to a Bluetooth headset e Press 0 Mie X during a home line call e Press WCID or ADIR to highlight Use BT headset then press Haize twice The screen displays Transferring audio to Headset A the message disappears if the call is successfully transferred to the Bluetooth headset Q NOTES e If you answer a call from the headset that call cannot be transferred to a handset or the telephone base e You will not see Use BT headset when the Bluetooth headset is already in use or there are no active Bluetooth headsets in the device list e While using the cell line you cannot choose Use BT headset To transfer a call from the Bluetooth headset back to the handset Press 0J MIelX then press YCID or ADIR to highlight Use handset and press Kia a egy To end a call that started at the handset Press OFF CANCEL or put the handset in the telephone ba
56. Your telephone service provider cannot determine the caller s name and telephone number Calls from other countries may also generate this message 96 Answering system Answering system settings Use the answering system menu of a system handset to set up the announcement message turn the answering system or message alert tone on or off activate call screening or change the number of rings remote access code or message recording time If you turn off the answering system and you change any setting in the answering system setup menu the answering system automatically turns on again Announcement Your outgoing announcement plays when calls are answered by the answering system The telephone has a default outgoing announcement Hello please leave a message after the tone You can use this default announcement or record your own You can record an announcement up to 90 seconds The system does not record any announcement shorter than two seconds To play your current outgoing announcement Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECT 3 Press again to select Announcement 4 Press WcID or ADIR to highlight Play annc then press SELECTS 97 Answering system Answering system settings To record a new outgoing announcement Using a cordless handset or the telephone base 1 Press NM in idle mode 2 P
57. a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc e Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly e Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion e If this product does not operate normally read the Troubleshooting section on pages 128 143 of this user s manual If you cannot solve the problem or if the product is damaged refer to the Limited warranty s
58. a new device 5 Press NJA The screen displays 2 Place cell phone next to base e All devices that are connected to the telephone base are disconnected until the pairing process completes 18 Bluetooth Bluetooth setup 6 Press M24 to turn on the telephone base discoverable mode The screen displays Set cell to search base AT amp T DECT 6 0 PIN 0000 Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices Once your cell phone finds your AT amp T phone AT amp T DECT 6 0 press the appropriate key on your cell phone to continue the pairing process e Your cell phone may require a passcode In this case the telephone base displays Check cellular ENTER PASS CODE Enter the cell phone passcode typically 0000 into the handset and press Gai e Enter the PIN of the telephone base the default PIN is 0000 into your cell phone to continue the pairing process if required The telephone base displays Adding Cell Phone A When a device is successfully connected the telephone base displays Cell Phone A is added and connected to base and you hear a confirmation tone The corresponding status icon 1 or amp 2 displays on the handset The corresponding device light on the telephone base CELL 1 or CELL 2 HEADSET 9 turns on If you have trouble pairing your cell phone it may not be compatible with your TL96273 TL96323 TL96373 TL96423 TL96473 Check the Bluetooth compatibilit
59. ading a directory from a cell phone and the phone receives a call the download process stops The telephone base displays Download failed and all the handsets display Download fail When you try to view the downloaded directory the telephone base and handset displays Last Download failed MM DD YY You need to download the directory again see pages 26 27 When you are downloading a directory from a cell phone and you wish to stop the download process you may press Eige _ The telephone base displays Download directory cancelled The telephone base displays Download failed when it returns to idle mode a NOTE During the download process do not attempt to make changes to your cell phone directory View the directory download information 1 Press XY on the telephone base in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Directory then press SELECT 3 Press WcID or ADIR to choose the desired downloaded directory then press JAN 4 Press WcID or ADIR to highlight Last update then press SELECTS e The telephone base displays Cell phone A Last update MM DD YY Total XXXX OR e The telephone base displays Cell phone A Last Download failed MM DD YY if there was an interruption during that directory download 5 Press 0 to exit 0 NOTE If a handset tries to access the directory while a Bluetooth directory download is in progress the screen shows Not available at this time 28 Bluetooth
60. al tone The PTT call continues for the rest of the PTT participants End or leave a PTT call For a one to one PTT call both the originating and destination devices can end the PTT call For one to group PTT calls the initiating devices can end the PTT call for the group of devices on that PTT call If any one of the destination devices leaves the PTT call the call continues until all participants or the initiator hangs up Using a cordless handset or the telephone base Press 4 OFF CANCEL or AN on the handset or press CANCEL or ANY on the telephone base The screen shows Push to talk Ended OR Place the handset in the telephone base or charger then the handset return to idle mode nores After PUSH TO TALK on the handset or PTT on the telephone base is released the PTT call remains open for a short time If no one presses PUSH TO TALK on the handset or PTT on the telephone base within 10 seconds the PTT call ends automatically TT Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name Each of the downloaded directories stores up to 1 500 entries with up to 30 digits for each phone number and 15 characters for each name e Directory entries are stored at the telephone base and shared by all system handsets Any changes made on one handset apply to all e Only one handset can review the directory at a time If another handse
61. aller ID information the telephone base or handset displays Unable to save If the telephone number from the caller ID information has already been saved in the directory under a different name the new name will overwrite the old one 94 Caller ID Caller ID operation To delete a single entry 1 Select a desired entry in the caller ID log see Review the caller ID log on page 91 2 When the desired entry is displayed press MUTE DELETE on the handset or X DELETE on the telephone base The screen shows the previous caller ID log entry You hear a confirmation tone To delete all entries Using a cordless handset or the telephone base 1 Press SX in idle mode 2 Press WCID or ADIR to highlight Caller ID log then press SELECT 3 Press WCID or ADIR to highlight Del all calls then press SELECT 4 When the screen shows Delete all calls press YES to confirm There is a confirmation tone and the screen returns to the previous menu 95 Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons On screen message Reason The caller prefers not to show the name The caller prefers not to show the phone number The caller prefers not to show the phone number and name Your telephone service provider cannot determine the caller s name Your telephone service provider cannot determine the caller s number
62. am your cell area code so that your 7 digit directory entries can be dialed correctly using your home line Using a cordless handset or the telephone base 1 Press NM in idle mode 2 Press WCID or ADIR to highlight Directory then press SELECTS 3 Press WCID or ADIR to highlight a desired downloaded directory then press 0 Mue 4 Press Kaa xeqj to choose Cell area code The screen briefly shows Only for 7 digits dialing from Caller ID log 5 Use the dialing keys to enter the desired cell area code e Press MUTE DELETE to erase a digit e Press and hold mute DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right 6 Press SAJ to confirm You hear a confirmation tone and the screen shows Area code will not show in Caller ID log briefly before returning to the previous menu 41 Telephone settings Handset and telephone base settings Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Settings then press SJ eqy 3 Press WCID or ADIR to highlight Dial mode then press SELECTR 4 Press WcID or ADIR to choose Touch tone or Pulse then press sdf 304 The screen shows DIAL MODE is touch tone or DIAL MODE is pulse You hear a confirmation tone and the screen return
63. an be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Pull the telephone out by the unplugged cords 144 Appendix Important safety information appear in this user s manual Always follow basic safety precautions when using this T This symbol is to alert you to important operating or servicing instructions that may product to reduce the risk of injury fire or electric shock Safety information e Read and understand all instructions in the user s manual Observe all markings on the product e Avoid using a telephone during a thunderstorm There might be a slight chance of electric shock from lightning e Do not use a telephone in the vicinity of
64. anty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 150 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or call 1 800 222 3111 in Canada please dial 1 866 288 4268 NOTE Before calling for service
65. ase ringer volume e When the ringer volume is set to off a steady ringer off icon appears o 1 2 e The ringer volume level also determines the ringer levels of O intercom calls B Ge 5 e If the ringer is set to off the caller ID will not be announced and the y screen displays Caller ID won t be announced briefly ps7 8 J W 0 31 Telephone settings Handset and telephone base settings Ringer tone You can select the ringer tones for incoming home and cell calls Using a cordless handset or the telephone base 1 Press SN in idle mode 2 Press WCID or ADIR to highlight Ringers then press ZA 3 Press WCID or ADIR to highlight Ringer tone then press gA 4 Press WciD or ADIR to highlight All lines Home Cell 1 or Cell 2 then press giZ 5 Press WCID or ADIR to sample each ringer tone A sample of each ringer tone plays as you scroll through the choices 6 Press to save You hear a confirmation tone and the screen returns to the previous menu i NOTE When you turn off the ringer volume you will not hear ringer tone samples 32 Telephone settings Handset and telephone base settings LCD language You can select English French or Spanish to be used for all screen displays Using a cordless handset or the telephone base 1 Press SX in idle mode 2 Press WCID or ADIR to highlight Settings then press gZ 3 Press to choose LCD language 4 Press WCID or ADI
66. ase shows Registration slots are full and sounds two beeps 117 Appendix Deregister handsets You may need to deregister your handsets if e You have 12 registered handsets and need to replace a handset OR e You wish to change the designated handset number of your registered handsets You must first deregister ALL handsets and then register each handset you wish to use again one at a time Please read carefully through all the instructions on this page before beginning the deregistration process Deregister all handsets from the telephone base 1 Make sure that all handsets are out of the telephone base and chargers before you begin deregistration 2 Press and hold amp HANDSET LOCATOR on the telephone base for about 10 seconds The telephone base screen shows Registering Please wait for five seconds then it shows Deregister all devices Release amp HANDSET LOCATOR 3 Quickly press amp HANDSET LOCATOR again or press MB You must press amp HANDSET LOCATOR or QJ within five seconds If the telephone base returns to idle screen start again with Step 1 4 The telephone base shows Deregistered all devices when the registration completes It takes up to ten seconds to complete the deregistration process Before registering the handset again wait for the cordless handset screen to display To register see user manual 5 After deregistering register each handset again individually following the registrati
67. atat Q Complete user s manual TL96273 TL96323 TL96373 TL96423 TL96473 DECT 6 0 cordless telephone answering system with BLUETOOTH wireless technology a g Ss CEN EES i 4 ond 5 oG Bere Noe m7 rw o Uw Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read the Important safety information section on pages 145 146 of this manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 This telephone meets the California Energy Commission regulations for energy consumption Your telephone is set up to comply with the energy conserving standards right out of the box No further action is necessary This telephone system is compatible with certain AT amp T DECT 6 0 cordless headsets Visit www telephones att com headsets for a list of compatible cordless headsets Model number TL96273 two handsets TL96323 TL96373 three handsets TL96423 TL96473 four handsets Type DECT 6 0 cordless telephone answering system with BLUETOOTH wireless technology Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom o
68. by name on page 84 or page 85 2 When the desired entry appears press pound key repeatedly to show different dialing options if necessary 3 When the displayed number is in the correct format press HOME FLASH or 4 SPEAKER on the handset or HOME on the telephone base to dial with the home line Press CELL 1 or CELL 2 on the handset or on the telephone base to dial with the cell line 85 Directory Directory Edit a directory entry You can edit any directory entry However be aware that if you download a directory from a cell phone again the directory is erased and replaced with the current cell phone directory If you have edited the downloaded entries on the TL96273 TL96323 TL96373 TL96423 TL96473 those changes are lost To avoid losing changes made to the downloaded directory we suggest that you edit numbers in your cell phone then download the directory Using a cordless handset 1 To edit the displayed directory entry press The screen shows EDIT NUMBER along with the phone number to be edited 2 Use the dialing keys to edit the number e Press MUTE DELETE to erase a digit e Press and hold muTtE DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears 3 Press TSG 4 Press WcID or ADIR to highlight one of the following types e Home e Cell e Work e Other 5 Press to move on to the name
69. cell phone service provider for more information about voicemail service Answer an incoming home call while on a cell call If you are on a cell call and you receive an incoming home call you hear a beep and displays on the handset or telephone base you are using The telephone base and all other handsets ring To answer the incoming home call Using a cordless handset or the telephone base Press AHOME FLASH on a cordless handset or press HOME on the telephone base to answer the incoming home call The cell call is automatically placed on hold and all devices display Cell 1 2 call on hold and Home line in use alternately To end the home call Using a cordless handset or the telephone base Press 4 OFF CANCEL or press HOME on the telephone base The cell line is still on hold All devices display Cell 1 2 call on hold To resume the cell call on hold Using a cordless handset or the telephone base Press CELL 1 or CELL 2 i NOTE If you have turned on your answering system and you do not answer the incoming home call the call is answered by your answering system 50 Telephone operation Telephone operation Conference home and cell calls When you have calls established on the home and cell lines you can create a 3 way conference To conference both home and cell calls Using a cordless handset or the telephone base 1 Press OAN 2 Press WCID or ADIR to highlight Conference 3 Press gig To select an opti
70. cooscasssscstsnvescanconsie 5 Help Menu iiinis 5 Skip the message sss s 6 Record announcement T Turn system on or Off 0 TL96273 TL96323 TL96373 TL96423 TL96473 DECT 6 0 cordless telephone answering system with BLUETOOTH wireless technology 2013 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 End remote access call 8 or hang up i Printed in China atat K www telephones att com The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Advanced American Telephones and its parent VTech Holdings Limited is under license VTech Holdings Limited is a member of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners 2013 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Connect to Cell is a trademark of Advanced American Telephones Android and Google Play are registered trademarks of Google Inc iPhone is a registered trademark of Apple Inc Printed in China Issue 3 0 AT amp T 06 14
71. dial with the home line Press CELL 1 or CELL 2 on the handset or on the telephone base to dial with the cell line 92 Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory Using a cordless handset 1 Ke Select a desired entry in the caller ID log see Review the caller ID log on page 91 When the desired entry appears press pound key repeatedly to show different dialing options if necessary When the number is in the correct format press SA3 The screen shows EDIT NUMBER Use the dialing keys to edit the number e Press MUTE DELETE to erase a digit e Press and hold MutTE DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears Press UJU Press WCID or ADIR to highlight one of the following types e Home e Cell e Work e Other Press to move to the name Use the dialing keys to edit the name e Press MUTE DELETE to erase a character e Press and hold muTtE DELETE to erase all characters e Press WCID or ADIR to move the cursor to the left or right e Press to move the last word to the front For example Johnson Charlie becomes Charlie Johnson when you press Press ANa to confirm and the screen shows Saved You hear a confirmation tone 93 Caller ID Caller ID operation Using the telephone base
72. e To remotely access the answering system 1 Dial your telephone number from any touch tone telephone 2 When the system plays your announcement enter the two digit remote access code 19 is the default code see page 103 to change it e The system automatically announces the number of new or old messages if any and then begins to play them 3 You can also enter the following remote commands Remote commands 1 Press to listen to all messages 2 Press to listen to new messages only 3 Press to delete the current message during playback 33 Press twice to delete all old messages 4 Press to repeat the current message during playback 44 Press twice to listen to the previous message 5 Press to stop 5 Press to listen to a list of remote commands 6 Press to skip to the next message during playback 7 Press to record a new announcement Press to hang up the call Press to turn the answering system on or off 4 Hang up or press 8 to end the call 114 Answering system Remote access Print out and carry the remote access wallet card at the back of this user s manual for quick reference i NOTES e If you do not press any keys after you enter the remote access code all new messages play If there are no new messages all old messages play e Once the new messages have played the telephone announces the help menu options If you do not press any key within 20 s
73. e B to the base Depending on your cell phone settings you may need to press a key on your cell phone to confirm the connection When the new device is successfully activated and connected the handset displays Device connected You hear a confirmation tone reconnect 25 Bluetooth Bluetooth setup Download directory You can download up to 4 cell phone directories phonebooks to your TL96273 TL96323 TL96373 TL96423 TL96473 telephone system via Bluetooth wireless technology Each downloaded directory can store up to 1 500 entries Before downloading a directory make sure the cell phone is paired active and connected to your TL96273 TL96323 TL96373 TL96423 TL96473 Place your cell phone next to the telephone base when you download a cell phone directory to your TL96273 TL96323 TL96373 TL96423 TL96473 To download a cell phone directory Using the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Bluetooth then press SELECT Press WCID or ADIR to highlight Download dir then press SELECTS 3 Press WCID or ADIR to highlight one of the following options If there is no cell phone paired to the system the handset displays Device list is empty Press J4 to return to the Bluetooth menu If there are two active devices on the device list press WCID or ADIR to highlight the desired device then press HIZA If the selected device is active but disconnected the handset displays C
74. e telephone base if you have not taken the call off hold after 14 minutes You hear another alert tone at the telephone base 30 seconds later At 15 minutes on hold the call on hold automatically disconnects To place a home call on hold Press gfeJM on the handset or telephone base Home call on hold appears on the handsets and telephone base ASHOME FLASH flashes on the handsets and HOME flashes on the telephone base To resume a home call on hold Press HOME FLASH on the handset or HOME on the telephone base To place a cell call on hold Press gke M on the handset or telephone base Cell 1 2 call on hold appears on the handsets and telephone base CELL 1 or CELL 2 flashes on the handsets and telephone base To resume a cell call on hold Press CELL 1 or CELL 2 on the handset or telephone base Equalizer The equalizer feature enables you to change the audio quality to best suit your hearing Using a cordless handset or the telephone base 1 While on a home call or cell call press OAIN 2 Press WCID or ADIR to highlight Equalizer then press G3mxeqj 3 Press WcID or ADIR to select Treble 1 Treble 2 Bass or Natural the default setting then press GaM xXeqy There is a confirmation tone and the screen returns to the previous menu i NOTES e If you switch the call between the handset and speakerphone by pressing SPEAKER the audio setting remains unchanged e The current equalizer setting remai
75. e the cursor to the right or left e Press and hold REDIAL PAUSE to insert a dialing pause a p appears Press UJU Press WCID or ADIR to select one of the following types e Home e Cell e Work e Other Press M24 The screen displays ENTER NAME Use the dialing keys page 81 to enter a name e Press MUTE DELETE to erase a character e Press and hold muTtE DELETE to erase all characters e Press WCID or ADIR to move the cursor to the right or left Press and then Saved displays You hear a confirmation tone 54 Telephone operation Telephone operation Using the telephone base 1 2 Press REDIAL PAUSE in idle mode Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays Press KIA The handset displays EDIT NUMBER Use the dialing keys to edit the number if necessary e Press X DELETE to erase a digit e Press and hold X DELETE to erase all digits e Press WCID or ADIR to move the cursor to the right or left e Press and hold REDIAL PAUSE to insert a dialing pause a p appears Press UJU Press WCID or ADIR to select one of the following types e Home e Cell e Work e Other Press M24 The screen displays ENTER NAME Use the dialing keys page 81 to enter a name e Press X DELETE to erase a character e Press and hold X DELETE to erase all characters e Press WCID or ADIR to move the cursor to the right or left Press and then Saved displays You hear a con
76. e when the telephone indicates there is new voicemail but there is none For example when you have accessed your voicemail while away from home This feature only turns off the displayed New voicemail and the amp icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicator To manually turn off the new voicemail indicator Using a cordless handset or the telephone base 1 Press SNM in idle mode 2 Press WCID or ADIR to highlight Settings then press SELECT 3 Press WCID or ADIR to highlight Clr voicemail then press aiaj The screen shows Reset Voicemail Indicator 4 Press J to turn the voicemail indicator off You hear a confirmation tone and the screen returns to the previous menu i NOTES e Your telephone service provider voicemail might alert you to new messages with a stutter broken dial tone Contact your telephone service provider for more details e For information about using your voicemail service contact your telephone service provider 3T Telephone settings Handset and telephone base settings Key tone The handset and telephone base are set to beep with each key press You can adjust the key tone volume or turn it off If you turn off the key tone there are no beeps when you press keys Using a cordless handset or the telephone base 1 Press NANI in idle mode 2 Pr
77. econds the remote access call automatically disconnects e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code e When the memory is full the answering system answers incoming calls after 10 rings and announces Memory is full Enter the remote access code 115 Appendix Adding and registering handsets headsets Your telephone can support up to 12 DECT 6 0 cordless handsets AT amp T model TL90073 sold separately or up to 10 cordless handsets and 2 cordless headsets sold separately Visit www telephones att com headsets for a list of compatible DECT 6 0 cordless headsets Each new handset or headset must be registered to the telephone base before use You must register each handset or headset separately To register a cordless headset to this telephone system please refer to the user s manual of the cordless headset for more details To register a cordless handset see below The handsets provided within your product box are already registered as HANDSET 1 and so forth Additional handsets are assigned numbers in the sequential order they are registered up to HANDSET 12 Register a handset to your telephone base 1 Before you begin registration make sure the handset is out of the telephone base or charger and shows To register see user manual 2 Put the handset you wish to register on the telephone base cradle For regis
78. ection on pages 150 151 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks e Replace batteries only as described in your user s manual page 11 Do not burn or puncture batteries they contain caustic chemicals e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet replacement visit our website at www telephones att com or call CAUTION Use only the power adapter provided with this product To obtain a 1 800 222 3111 in canada dial 1 866 288 4268 Especially about cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the handset by radio waves so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones 145 Appendix Important safety information e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall s
79. ed above to choose the correct dialing format before calling back the caller Press gt m PLAY STOP or CANCEL to stop the playback 110 Answering system Message playback When messages are playing on a cordless handset Press 4 SPEAKER to play the messages through the handset earpiece Press 4 SPEAKER again to return to playing messages through the speakerphone Press WcID VOLUME aoiR to adjust the message playback volume Press EIQ to skip to the next message Press to repeat the message currently playing Press twice to listen to the previous message Press MUTE DELETE to delete the current message Press 2 to pause the playback and show the caller ID information e Press tHOME FLASH or 4 SPEAKER to use the home line or press CELL 1 or CELL 2 to use the cell line to call back the caller If necessary press pound key or 1 to show different dialing options e Press f OFF CANCEL or to restart the playback If you do not call back within 10 seconds message playback restarts Press HOME FLASH CELL 1 or CELL 2 to pause the message playback The handset displays Call back with the caller ID information Press to call back the caller or to restart the message playback If the dialing format used is not correct then use the option as mentioned above to choose the correct dialing format before calling back the caller Press s OFF CANCEL to stop the playback o NOTES When the answering system has less t
80. electrical power Wait for approximately 15 seconds then plug it back in Repeat the above suggestions don t know how to search for or add new devices on my cell phone e Most cell phones have the Bluetooth feature in the connection or setup menus Please refer to the user s manual of your cell phone e In general press the menu key on your cell phone then look for the Bluetooth menu in the settings or connection menu In the Bluetooth menu select the option to search for or add new devices 129 Appendix Troubleshooting My cell phone disconnects with the telephone base e Turn off your cell phone then turn it on again e Make sure that you are not using your cell phone when on a cell call My cell phone is connected to the telephone base but cannot make a cell call e Make sure that your cell phone is not in use when you are trying to make a cell call e For some smartphones make sure that the cellular function is turned on Bluetooth system busy appears on the display e Make sure that your cell phone is not in use when connected and on the active devices list e Make sure that your cell phone or headset is not connected to any other Bluetooth device e TL96273 TL96323 TL96373 TL96423 TL96473 can only use one Bluetooth device at a time The PIN on the telephone base does not work e The default PIN is 0000 e If you have changed the PIN it will appear on the telephone base in the pairing process
81. ellular phone not connected Press e iy eas Phone memory download all contacts stored in your phone memory SIM card only download all contacts stored in your SIM card Phone and SIM download all contacts stored in both your phone memory and SIM card Press dfe to continue During the download the handset displays the progress All other idle system handsets display Downloading 26 Bluetooth Bluetooth setup 5 When the downloading process is complete the handset e Your cell phone may require you to press a key to confirm the directory download e Your cell phone may require a passcode In this case the screen displays Check cellular ENTER PASS CODE Enter the cell phone passcode into the telephone base and press to save e If the selected device s directory has already been downloaded to TL96273 TL96323 TL96373 TL96423 TL96473 before the handset displays the date of the last download from your cell phone The directory stored on the TL96273 TL96323 TL96373 TL96423 TL96473 for that cell phone will be erased and replaced with the current cell phone directory If you have edited the downloaded entries those changes will be lost Press to start the download the screen displays Erasing directory e If you already have 4 downloaded directories the handset displays Memory is full Replace existing directory Press if you want to replace an existing directory Highlight the cell phone directory to be rep
82. esired device then press MUTE DELETE OR e Press WCID or ADIR to highlight the desired device then press ie e Press WCID or ADIR to highlight Remove then press HZA 5 The handset displays Remove Cell Phone A Press 3 to confirm The handset displays Device removed from device list and you hear a confirmation tone 24 Bluetooth Bluetooth setup Replace an active device If you already have two active devices on the device list and you want to activate a different device you must deactivate one of the two active devices To replace an active device 1 2 a NOTE When connecting a Bluetooth device to the device list all connected devices will be temporarily disconnected until the procedure is complete It may take up to 2 minutes to Press NANY on the handset when it is not in use Press WCID or ADIR to highlight Bluetooth then press JJZ Press WCID or ADIR to highlight Device list then press Sja a 363 Press WCID or ADIR to highlight the device you want to activate without a prefix D1 or D2 then press gfe yl Press WCID or ADIR to highlight Connect then press Wey The handset displays Only BT devices in slot 1 or 2 can be ready for connection and then a list of devices for deactivation Press WCID or ADIR to highlight the device to be deactivated then press NJA The handset displays Cell Phone A is deactivated and you hear a confirmation tone The screen then displays Connecting Cell Phon
83. ess WCID or ADIR to highlight Settings then press SELECTE 3 Press WCID or ADIR to highlight Key tone then press Sa oqy 4 Press WCID or ADIR to select the desired volume or Off 5 Press to confirm You hear a confirmation tone and the screen returns to the previous menu 38 Telephone settings Handset and telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service the date and time will be set automatically by the caller ID information You can turn off this feature if you want to set the date and time manually Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Settings then press JJZ 3 Press WcID or ADIR to select CID time sync then press JZ 4 Press WcID or ADIR to select On or Off then press sjdi egy to save You hear a confirmation tone and the screen returns to the previous menu 39 Telephone settings Handset and telephone base settings Home area code If you dial seven digits to make a local call no area code required enter your area code into the telephone as the home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID log If you dial 10 digits to make a local phone call do not use this home area code feature I
84. essages press a ayegj to select Play new msgs e To play old messages press WCID or ADIR to highlight Play old msgs then press Kaa egy The system announces the number of messages then begins playback The message sequence is shown on the handset If there are no recorded messages the handset shows No messages and you hear You have no message 109 Answering system Message playback Options during playback When messages are playing on the telephone base Press VWVOLUMEA4 to adjust the speaker volume Press SKIP or QAE to skip to the next message Press REPEAT or 48 S q to repeat the message currently playing Press REPEAT or Sj Seq twice to listen to the previous message Press X DELETE to delete the current message The system advances to the next message Press 2 to pause the playback and show the caller ID information e Press HOME or MANI to use the home line or press CELL 1 or 9 CELL 2 to use the cell line to call back the caller If necessary press pound key or 1 to show different dialing options e Press CANCEL or XXe to restart the playback If you do not call back within 10 seconds message playback restarts Press HOME or CELL 1 or CELL 2 to pause the message playback The telephone base screen displays Call back with the caller ID information Press ANHE to call back the caller or Xe to restart the message playback If the dialing format used is not correct then use the option as mention
85. f the telephone base Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service RACs Telephones identified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest ENERGY STAR energy efficiency guidelines ibe The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Advanced American Telephones and its parent VTech Holdings Limited is under license VTech Holdings Limited is a member of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners 2013 2014 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Satat Abridged user s manual 1L96273 TL96323 TL96373 1
86. f you do you cannot place local calls from your caller ID log as they will have only seven digits Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Directory then press SELECT 3 Press to choose Home 4 Press WcID or ADIR to highlight Home area code then press fafa The screen briefly shows Only for 7 digits dialing from Caller ID log 5 Use the dialing keys to enter a three digit home area code e Press MUTE DELETE to erase a digit e Press and hold mMutE DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right 6 Press to confirm You hear a confirmation tone and the screen shows Area code will not show in Caller ID log briefly before returning to the previous menu i NOTE If in the future your telephone service provider requires you to dial 10 digits to make a local call area code telephone number you will need to delete your home area code With the home area code displayed press and hold mute DELETE and then press ENE The home area code is now restored to its default setting of _ _ _ empty 40 Telephone settings Handset and telephone base settings Cell area code Most cell phone entries are stored in a 10 digit format If all of your cell phone entries are stored this way you do not need to program your cell area code If your cell phone stores entries in a 7 digit format we recommend that you progr
87. filter Press down on the tabs of the wall mount bracket as indicated to release it from tabletop orientation Rotate the wall mount bracket down and push it into the telephone base until it clicks into place Plug the telephone line cord or DSL filter into the wall jack Plug the power adapter into a power outlet not controlled by a wall switch Align the slots on the back of the telephone base with the studs of the wall mounting plate Slide the telephone base down until it locks securely Bundle the telephone line cord and power adapter cord neatly with twist ties Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position follow the steps as mentioned below 1 If the telephone line cord and power adapter cord are bundled untie them first Push the telephone base up to remove it from wall Unplug the telephone line cord or DSL filter from the wall Unplug the power adapter from the power outlet 2 Swivel the wall mount bracket up to tabletop position and then push it into the telephone base until it clicks into place 3 Plug the telephone line cord or DSL filter into the wall jack Plug the power adapter into a power outlet not controlled by a wall switch Bundle the telephone line cord and power adapter cord neatly with twist ties if necessary A 13 Bluetooth Introducing Bluetooth Your new AT a
88. firmation tone 55 Telephone operation Telephone operation To delete a redial entry Using a cordless handset or the telephone base 1 Press REDIAL PausE in idle mode 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays 3 Press MUTE DELETE on the handset or X DELETE on the telephone base to delete the displayed number You hear a confirmation tone Silencing the ringer When the telephone is ringing you can temporarily silence the ringer of the handset or telephone base without disconnecting the call The next call rings normally at the preset volume To silence the handset ringer Using a cordless handset Press Mtu SE3 N OFF CANCEL MUTE DELETE or QUIET The handset screen shows Ringer muted To silence the base ringer Using the telephone base Press MUSNA MUTE or QUIET The telephone base screen shows Ringer muted 56 Telephone operation Telephone operation Handset locator This feature helps you find a misplaced handset To start paging Press amp HANDSET LOCATOR on the telephone base when it is not in use All idle handsets ring and display Paging To stop the paging tone on a cordless handset Press MU or MUTE DELETE To end paging Press amp HANDSET LOCATOR CANCEL or on the telephone base OR Press HOME FLASH OFF CANCEL 4 SPEAKER or any dialing key 0 9 TONE or QUIET on the handset i NOTES e Ifthe handset
89. ggestions in The display shows No home line I cannot get a dial tone on page 132 Make sure you have a dial tone before dialing The handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Eliminate any background noise Noise from a television radio or other appliances may cause the phone to not dial out properly If you cannot eliminate the background noise first try muting the handset before dialing or dialing from another room in your home with less background noise Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other phones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply My handset isn t performing normally Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet not controlled by a wall switch Move the handset closer to the telephone base You might have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from
90. gher location Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other phones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply Test a working phone at the phone jack If another phone has the same problem the problem is the phone jack Contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Completely remove the battery Replace the battery and place the cordless handset in the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your line cord might be defective Try installing a new line cord 137 Appendix Troubleshooting My calls cut in and out while I m using my cordless handset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your
91. h contrast lighted display Lighted keypad e On when the handset is lifted from the telephone base or charger e On when a key is pressed m SPEAKER light On when the speakerphone is in use Telephone base indicator lights gt a PLAY STOP CELL 1 CELL 2 HEADSET lights e On when the telephone base is paired and connected with a Bluetooth device Flash alternately while pairing a Bluetooth device e On when the answering system is playing recorded messages e Flashes when there are new messages aller ID Ocell 1 CELL 2 On when the cell line is in use Flashes quickly when there is an incoming cell call Flash quickly when there is an incoming cell call Flashes slowly when the cell call is on hold me ANS ON OFF v rs rw m9 C e7 ws za i On when the answering an aid system is turned on ASHOME e On when the home line is in use e Flashes quickly when there is an incoming home call On when the e Flashes slowly when the home microphone is muted call is on hold 123 Appendix Screen messages Display screen messages The telephone base is calling You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used There are no entries in the caller ID history An outside call from one handset is transferred to another handset The handset is calling the
92. han three minutes of recording time left it announces Less than three minutes to record and the handset displays Rec mem low When the telephone is not in use if F and the number of messages are flashing alternately in the message window or the handset displays Rec mem full the memory is full Delete some messages to make room for more 111 Answering system Message playback Delete all old messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages Using the telephone base Press X DELETE when the phone is not in use The telephone announces To delete all old messages press DELETE again Press X DELETE again All previously reviewed messages are erased and the telephone announces All old messages deleted OR 1 Press SX in idle mode 2 Press WCID or ADIR to highlight Answering sys then press aiae 3 Press WCID or ADIR to highlight Delete all old then press Hafa The screen shows Delete all old messages 4 Press to confirm The screen displays Deleting then All old msgs deleted There is a confirmation tone Using a cordless handset 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Answering sys then press afao 3 Press WCID or ADIR to highlight Delete all old then press Hafa The screen shows Delete all old messages 4 Press to confirm The screen displays Deleting then All old
93. hone base The battery is very low The handset should be charged One handset has started a PTT session to another handset You have started the PTT process with the telephone base You have started the PTT process with a handset The PTT session is ended QUIET mode is on QUIET mode is turned off The system recording time is full The system recording time is low The handset is registering to the telephone base 126 Appendix Screen messages The handset registration is not successful The ringer is turned off The ringer is off temporarily while the device is ringing An entry has been successfully saved in the directory Screen display before handset registration You try to join a call when there are already hour handsets on that call You try to make an outside call when another device is transferring a call with the intercom feature There are new calls in the caller ID log There are new messages in the answering system 127 Appendix Troubleshooting If you have difficulty with your telephone please try the following suggestions For customer service or to purchase accessories or replacement parts visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 cannot pair my cell phone to the telephone base Make sure you have cellular coverage Make sure your cel
94. hows No answer Try again and returns to the outside call Using the telephone base 1 When on an outside call press e aygfe y 2 Press 3a xeqj to choose Intercom The call is automatically put on hold If you have one handset the outside call is put on hold and your handset displays Calling HANDSET The destination handset rings and displays BASE is calling If you have more than one handset your handset displays INTERCOM TO Press WCID or ADIR to select a destination handset and then press GWG Your telephone base displays Calling HANDSET X The destination device rings and displays BASE 0 is calling OR Press 1 9 for HANDSET 1 9 TONE X and O for HANDSET 10 TONE X and 1 for HANDSET 11 or TONE X and 2 for HANDSET 12 The destination handset rings and displays BASE 0 is calling 68 Multiple handset Call transfer using intercom 3 To answer the intercom call on any destination handset press A ASHOME FLASH 4 SPEAKER CELL 1 CELL 2 or any dialing key 0 9 or TONE Both the handset and telephone base show Intercom and the outside call is still on hold 4 From this intercom call you have the following options e You can transfer the call Press and then press to select Transfer on the telephone base Your screen shows Call transferred The other handset automatically connects to the outside call e You can let the handset join you on the outside call in a 3 way conversation Press JAN highlight Share cal
95. hows Annc Deleted before returning to the previous menu When your announcement is reset the system answers calls with the default announcement as described above You cannot delete the default announcement 99 Answering system Answering system settings Answer on off If you turn the answering system on it answers calls and records messages only on the home line If your paired cell phone has voicemail callers can leave messages with that voicemail service If your answering system is turned off and you change any of its settings the answering system automatically turns on again When the answering system is turned on the ANS ON OFF light on the telephone base is on Both the handsets and telephone display ANS ON To turn the answering system on or off Using a cordless handset 1 Press EX in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECT 3 Press WCID or ADIR to highlight Answer ON OFF then press SJa seg 4 Press WcID or ADIR to highlight On or Off then press sya seg to save You hear a confirmation tone Using the telephone base Press ANS ON OFF to turn the answering system on or off When the answering system is turned on it announces Calls will be answered When the answering system is turned off it announces Calls will not be answered OR 1 Press EX in idle mode 2 Press WCID or ADIR to highlight Answering sys then press faH 364 3 Pre
96. ighlight one of the following types e Home e Cell e Work e Other Press M24 to move on to the name The screen displays ENTER NAME Use the dialing keys to enter a name up to 15 characters when prompted Press a key repeatedly until the desired character shows on the screen e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters e Press WCID or ADIR to move the cursor to the left or right e Press O to add a space e Press a gt A to change the next letter to upper or lower case Press AAM to store your new directory entry There is a confirmation tone and the screen shows Saved To change the entry later see page 86 79 Directory Create and review entries Using the telephone base 1 Orde GN 10 Press MINI in idle mode Press WCID or ADIR to highlight Directory then press giZ Press to select Home Press to choose Add contact Use the dialing keys to enter a telephone number up to 30 digits when the screen displays ENTER NUMBER e Press X DELETE to erase a digit e Press and hold X DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears OR When the screen displays ENTER NUMBER press REDIAL PAUSE to copy a number from the redial list Press WcID or ADIR or press REDIAL PAUSE repeatedly to locate the desired number Press to copy the displayed number
97. ing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers
98. ings Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECT 3 Press WCID or ADIR to highlight Ans sys setup then press SELECT 4 Press WcID or ADIR to highlight of rings then press SELECT 5 Press WCID or ADIR to choose from 6 5 4 3 2 or Toll saver e Toll saver the answering system answers a call after two rings when you have new messages or after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area 6 Press dHe to confirm You hear a confirmation tone Onore If you set the number of rings for the answering system as 2 or 3 rings the caller ID announce feature may not have enough time to announce the caller s full information 102 Answering system Answering system settings Remote access code To access your answering system remotely from any touch tone phone you need to enter a two digit number 00 99 By default the remote access code is 19 To change the remote access code Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECTE 3 Press WcID or ADIR to highlight Ans sys setup then press SELECT 4 Press YCID or ADIR to highlight Remote code then press SELECTE 5 Use the dialing keys to en
99. ither new or old messages The caller ID information displays on the handset screen when you play messages and you can call back the caller When playback begins the handset screen displays the message status caller ID information and time and date of the message recorded You hear the total number of messages followed by the day and time of the message After the last message the telephone announces End of messages and the screen displays End of messages To listen to messages at the telephone base Press gt a PLAY stopP on the telephone base to listen to the messages If there are new and old messages press WCID or ADIR to select Play new msgs or Play old msgs then press aaaeqj or gt m PLAY sTOP If there are only new or only old messages they will play automatically When the handset is playing a message its screen shows 2 Call info and the caller s name or number If the caller s information is unavailable the handset shows No caller info The system announces the number of messages then begins playback The message sequence is shown on the telephone base If there are no recorded messages the telephone base shows No messages and you hear You have no message To listen to messages on a cordless handset 1 Press NY in idle mode 2 Press aa zegyj to select Play messages If you have either new or old messages the messages play automatically If you have both new and old messages e To play new m
100. l and press HZA e You can end the intercom call and continue the outside call with your handset Press HOME FLASH CELL 1 or CELL 2 on your handset e You can press CANCEL or HX to hang up the intercom call the outside call will automatically go off hold and reconnect with your handset i NOTES e If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers press CANCEL or ENY on the telephone base e Ifthe other handset does not answer the intercom call within 100 seconds or if the other handset is in the directory or caller ID log or out of range the initiating device shows No answer Try again and returns to the outside call 69 Multiple handset Push to talk PTT You can directly broadcast messages to the speakerphone of any device Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin two way communication Only one device can talk at a time While talking to another device press and hold PUSH TO TALK on the handset or PTT on the telephone base You must release PUSH TO TALK on the handset or PTT on the telephone base so the other person can respond Only one PTT session can be active at a time While PTT is in use between two devices other devices cannot use the intercom feature but can access the answering system When you attempt to place a PTT call to another device which is accessing the answering system or on an inte
101. l phone is compatible with your TL96273 TL96323 TL96373 TL96423 TL96473 Check the Bluetooth compatibility list at www telephones att com bluetooth Make sure the Bluetooth function of your cell phone is turned on See the user s manual of your cell phone for more information Make sure that you set your cell phone to search for devices If the TL96273 TL96323 TL96373 TL96423 TL96473 is in your cell phone device history list delete it and try pairing again Carefully follow the pairing instructions on pages 18 19 and make sure that your cell phone is not connected to any other Bluetooth device Turn off your cell phone then turn it on again Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Repeat the above suggestions I cannot pair my headset to the telephone base Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base See the user s manual of your headset for more information on how to set your headset to discoverable mode Make sure your headset is compatible with your TL96273 TL96323 TL96373 TL96423 TL96473 Check the Bluetooth compatibility list at www telephones att com bluetooth Carefully follow the pairing instructions on pages 20 21 Make sure that your headset is not connected to any other Bluetooth device Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds
102. laced and press G3MXeqj The screen displays Replace Cell Phone A directory Press YES to confirm displays Download ended XXXX entries saved You hear a confirmation tone Press 4 to return to the Bluetooth menu i NOTES With certain cell phones downloading from the SIM card is not supported If this is the case try transferring the contacts from your SIM card to your cell phone memory first then download from your cell phone memory For more information on how to transfer contacts from your SIM card to your cell phone memory see the user s manual of your cell phone If Phone memory is chosen but with no entries saved the handset displays No entries found Download from SIM only Press to confirm If SIM card only is chosen but with no entries saved the handset displays No entries found Download from Phone only Press to confirm If Phone and SIM are chosen but with no entries saved in either or both directories the handset display No entries found Download from Phone only Press to confirm When downloading the directory from your Bluetooth enabled cell phone some data may not transfer For example if you have home mobile and work numbers for a particular contact the three categories may not transfer to your TL96273 TL96323 TL96373 TL96423 TL96473 On certain cell phones you may need to press a key to confirm the directory download 27 Bluetooth Bluetooth setup Interruption to directory download If you are downlo
103. lephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack Charge the battery in the handset for at least 11 hours For optimum daily performance return the handset to the telephone base or charger when not in use If the battery is depleted charge the handset for at least 30 minutes before you use it Refer to page 10 for details Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation and charging pages 10 11 in this user s manual The display shows No home line I cannot get a dial tone First try all the suggestions as mentioned above If the previous suggestions do not work disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone e If there is no dial tone on that other telephone either your telephone line cord may be defective Install a new telephone line cord 132 Appendix Troubleshooting e If changing the telephone line cord does not help the wall jack or the wiring to this wall jack may be defective Try using a different wall jack in your home to connect your TL96273 TL96323 TL96373 TL96423 TL96473 telephone or contact your telephone service provider charges may apply I cannot dial out Try all the su
104. less handset To mute a call While on a call press MUTE DELETE When mute is on the handset screen shows Muted for a few seconds and the MUTE icon appears until the mute function is turned off To take a call off mute Press MUTE DELETE and resume speaking When mute is off Microphone ON appears temporarily on the handset Mute is automatically canceled when you end the call 58 Telephone operation Options while on calls Using the telephone base To mute a call While on a call press MUTE When mute is on the telephone base shows Muted for a few seconds and the MUTE icon appears until the mute function is turned off To take a call off mute Press MUTE and resume speaking When mute is off Microphone ON appears temporarily on the telephone base Mute is automatically canceled when you end the call Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services During a call 1 Press TONE on the handset or telephone base 2 Use the dialing keys to enter the relevant number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing after you end the call 59 Telephone operation Options while on calls Hold You can place any call on hold You hear an alert tone at th
105. luetooth Bluetooth setup Review the active device list 1 Press XY on the telephone base when it is not in use 2 Press WCID or ADIR to highlight Bluetooth then press giZ 3 Press WCID or ADIR to highlight Device list then press giZ Connect disconnect an active device While in the active devices menu you may connect or disconnect your active device 1 Press NaN on the telephone base when it is not in use Press WCID or ADIR to highlight Bluetooth then press g3 Press WCID or ADIR to highlight Device list then press YMZ Press WCID or ADIR to highlight a device then press JAN Press WCID or ADIR to highlight Connect Disconnect whichever is applicable then press HMA to confirm The telephone base displays Device connected Device disconnected You hear a confirmation tone SS aa dd ed a NOTE When your active device is connected you are prompted to select Disconnect When your active device is disconnected you are prompted to select Connect 23 Bluetooth Bluetooth setup Remove a device When you already have the maximum of 4 paired devices on the device list and you want to add another device you must first delete a device from the device list To remove a device 1 Press SX on the handset in idle mode to enter the main menu 2 Press WCID or ADIR to highlight Bluetooth then press JJZ 3 Press WCID or ADIR to highlight Device list then press JZ 4 Press WciD or ADIR to highlight the d
106. mber of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners Connect to Cell is a trademark of Advanced American Telephones Android and Google Play are registered trademarks of Google Inc 16 Bluetooth Glossary of terms Below are some terms used in this user s manual to help you become familiar with using your Bluetooth devices and your new AT amp T telephone system Active device slots the Device list has two active slots for two cell phones or one cell phone and one headset When a device in the list is active it will have a D1 or D2 in front of the device name In order to use a Bluetooth device on a call it must be in an active slot and be connected Bluetooth cell phone refers to a mobile Bluetooth enabled cellular telephone CELL line the telephone line associated with your cell phone service On your TL96273 TL96323 TL96373 TL96423 TL96473 handset or telephone base press CELL 1 or CELL 2 to use the cell line Connected when you pair a Bluetooth device to the TL96273 TL96323 TL96373 TL96423 TL96473 it is placed in an active slot and automatically connected When a device is connected a 1 and or 2 will display after Q on the handset screen and the CELL 1 and or CELL 2 HEADSETQ light on the telephone base will be on If a device loses its connection to the telephone base it must be reconnected before you can use the device with the TL96273 TL96323 TL96373 TL96423
107. med On To turn on off the caller ID announce on your handset or base Using a cordless handset or the telephone base 1 Press NANI in idle mode 2 Press WCID or ADIR to highlight Caller ID annc then press Sjaa seq 3 Press WcID or ADIR to choose On or Off then press SM eqj You hear a confirmation tone and the screen shows CID Annc ON OFF on all HS amp BS briefly before returning to the previous menu i NOTES e To use the caller ID announce feature you must subscribe to caller ID service from your telephone service provider e When there are up to five handsets registered the telephone system supports caller ID announce for all handsets If six or more handsets are registered the system supports caller ID announce for the first four registered handsets only e This feature does not announce information for call waiting calls e When this feature is on the telephone plays both the caller ID information and the ringer at the same time when there is an incoming call e It takes at least two rings for the phone to receive caller ID information and announce it If the phone is answered before the end of the second ring the phone won t have time to announce the caller s information e Pronunciation of names may vary with this feature Not all names may be pronounced correctly e Caller ID announce is available in English only e When this feature is on the telephone plays both the caller ID information and the ringer a
108. mitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase 151 Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Operating temperature 32 F 122 F 0 C 50 C Telephone base voltage 96 129 Vrms AC voltage 60Hz Telephone base voltage 6VDC 600mA AC adapter output Handset battery 2 4 VDC AAA x 2 Ni MH Charger voltage 6VAC 300mA AC adapter output Operating times Talk time handset up to 7 hours Talk time speakerphone up to 5 hours Standby up to 7 days Operating times vary depending on your actual use and the age of the battery DECT 6 0 digital technology The AT amp T DECT 6 0 products offer unsurpassed range performance and sound clarity This is achieved through a unique antenna design and advances in noise filtering technology An independent laboratory has confirmed that AT amp T DECT 6 0 products perform up to 45 better in range competitions against similarly equipped phones of the leading competition Now calls can be taken in the basement backyard and garage with exceptional sound quality Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over a certain distance which can vary with the locations of the telephone base and handset the weather a
109. move the cursor to the right VCID VOLUME e Press to scroll down while in menus e During a call or message playback press to decrease the listening volume e Press to show the caller ID history when the telephone is not in use e While entering names or numbers in the directory press to move the cursor to the left e OFF CANCEL e While using menus press to cancel an operation back up to the previous menu or exit the menu display e Press and hold to return to idle mode e During a call press to hang up e Press and hold while the telephone is not in use to erase the missed call indicator QUIET pound key e Press repeatedly to display other dialing options when reviewing a caller ID history entry e Press and hold to enter the QUIET mode setting screen or to deactivate QUIET mode page 43 e Press to toggle the name order when saving a caller ID log entry into directory MUTE DELETE e During a call press to mute the microphone e While predialing press to delete digits e While reviewing the redial list directory or caller ID history press to delete an individual entry e While entering or editing a directory entry press to erase a digit or character e During message or announcement playback press to delete a message or announcement 6 Getting started Quick reference guide handset PUSH TO TALK e Press to display the PTT menu to begin
110. mp T TL96273 TL96323 TL96373 TL96423 TL96473 telephone system with Bluetooth wireless technology has the following features e Pair up to 4 Bluetooth enabled devices cell phones or headsets with the telephone base e Connect a maximum of 2 cell phones to make and receive cell calls Both cell phones can be active on a call at a time e Connect a Bluetooth enabled headset for making and receiving home calls e Conference any combination of cell and home call e Make and receive calls using your cell phone service with your telephone base or system handsets e Download phonebook entries from your cell phone e Ringtone share feature allows you to set your telephone to play your iPhone iOS 4 1 or later ringtone iPhone is a registered trademark of Apple Inc 14 Bluetooth Introducing Bluetooth IMPORTANT INFORMATION After plugging in the telephone base wait at least 20 seconds before connecting a Bluetooth device The screen shows Bluetooth system busy if you try to connect too soon Refer to the user s manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity Bluetooth wireless technology operates within a short range up to 30 feet from the telephone base Keep connected cell phones and headsets within this range If your cell phone has poor reception in your home the TL96273 TL96323 TL96373 TL96423 TL96473 cannot improve the reception H
111. msgs deleted There is a confirmation tone Q NOTE You can only delete old messages which are messages you have previously reviewed 112 Answering system Recording and playing memos Memos are messages you record as reminders for yourself or others using the same answering system You can record your own memos using a system handset or the telephone base Play and delete them the same way as incoming messages Record a memo Using a cordless handset or the telephone base 1 Press EX in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECT 3 Press WCID or ADIR to highlight Record memo then press saie The system announces Record after the tone Press STOP when you are done You can record a memo of up to four minutes 4 After the tone speak towards the handset 5 Press Suey to stop recording The handset announces Recorded and then returns to the previous menu The system does not save memos shorter than two seconds Playback a memo Play memos the same way as messages See Message playback on pages 109 112 i NOTES e The system announces Memory is full if you attempt to record a memo when the memory is full e Each memo can be up to 4 minutes in length e Memos shorter than two second are not recorded 113 Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch tone telephon
112. n the alert tone off Press XQ on the handset or telephone base then enter 252 You hear a confirmation tone To turn the alert tone back on Press NANI on the handset or telephone base then enter 251 You hear a confirmation tone 44 Telephone operation Telephone operation Make answer or end a home call Using a cordless handset To make a home call Press HOME FLASH or 4 SPEAKER then enter the telephone number To predial a home call Enter the telephone number then press ASHOME FLASH or 4 SPEAKER To answer a home call Press HOME FLASH 4 SPEAKER CELL 1 CELL 2 or any dialing key 0 9 or TONE To end a home call Press OFF CANCEL or put the handset in the telephone base or charger Using the telephone base To make a home call Press HOME then enter the telephone number To predial a home call Enter the telephone number then press HOME To answer a home call Press HOME CELL 1 CELL 2 or any dialing key 0 9 or TONE To end a home call Press HOME 0 NOTES e The screen shows the elapsed time as you talk in hours minutes and seconds e When predialing preview numbers before dialing press MUTE DELETE on the handset or X DELETE on the telephone base to backspace and delete press and hold REDIAL PAUSE to insert a dialing pause a p appears e You cannot answer a home call using your connected cell phone 45 Telephone operation Telephone operation
113. n using the telephone system Connect to Cell application If you are using Bluetooth enabled cell phones with Android OS 2 3 or above you can further extend the flexibility of your telephone system with use of the free Connect to Cell application Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT amp T telephone system Caller ID manager Caller ID share allows you e To view your AT amp T phone s caller ID log on your Android cell phone e To use your Android cell phone to call back or send messages to individuals who have called your home line on the AT amp T telephone e To store callers names and numbers to your Android phone s directory for future use Alerts manager Mobile notification allows you to extend your Android phone s alerts to your AT amp T telephone system Your AT amp T telephone will notify you whenever you receive certain text messages e mails or social media updates on your Android phone so you will always be kept up to date To use Caller ID manager and Alerts manager you must first download Connect to Cell to your Android cell phone using the Google Play Store app Scan the QR code on the right to download the application The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Advanced American Telephones and its parent VTech Holdings Limited is under license VTech Holdings Limited is a me
114. nd the construction of your home or office Redefining long range coverage and clarity This telephone base comes with an antenna which gives much better clarity and covers a longr range than before HD audio HD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls There is no additional telephone service requirement to use HD audio It is designed to work with standard telephone service Your system will automatically enhance all received sound with HD audio Simulated full duplex handset speakerphone The simulated full duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time Optimal performance is subject to external factors and individual usage 152 Index Index A D Add a Bluetooth headset 20 21 Date 34 Add a cell phone 18 19 Add a handset 116 117 Alerts manager 16 Alert tones 121 122 Announcement 97 99 Answer a cell call 47 Answer a cell call while on a home call 49 Answer a home call 45 Answering system and voicemail 106 Answering system settings 97 105 100 106 Answer on off 100 B Delete a message 110 111 Delete from the caller ID log 95 Dial a caller ID log entry 92 Directory 78 88 Disconnect an active device 23 Display screen messages 124 Download directory 26 27 DSL 9 E Edit a directory entry 86 Edit the type of a directory entry 88 End acell call 47 End a home call 45 End
115. ne allows you to see the name number date and time of the incoming calls The caller ID may appear differently if the caller is matched to a directory entry see Memory match on page 90 Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID service or only call waiting service e You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone service provider Caller ID information may not be available for every incoming call Callers may intentionally block their names and or telephone numbers You can only view a maximum of 15 digits of every caller ID log entry Q NOTE You can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combi
116. neces 145 Precautions for users of implanted cardiac pacemakers 146 ECO mode 2 3 s 146 Especially about telephone answering SYStEMS eee 146 FCC Part 68 and ACTA 147 PCC Part 15 2 c cee 148 California Energy Commission battery charging testing INSIrUCTION Sacsan 149 Limited warranty 150 Technical specifications 152 DECT 6 0 digital technology 152 Telephone operating range 152 Redefining long range coverage and Clarity ue 152 AD AUdi Oiana 152 Simulated full duplex handset speakerphone sesssssssssssssssssssssee 152 Index iaa E AAEE 153 Getting started Quick reference guide telephone base REDIAL PAUSE 1 e Press repeatedly to view the last 10 e While reviewing a caller ID history entry numbers dialed page 52 press repeatedly to add or remove 1 in e While entering numbers press and hold front of the telephone number before to insert a dialing pause dialing or saving it in the directory page 92 e Press and hold to set page 36 or dial your voicemail number Ci uler ID A i ounce amp HANDSET LOCATOR e Press the button to page all system tocaron handsets page 57 G VOLUME PLAY STOP 7 QUIET pound key e Press repeatedly to display other dialing options when reviewing a caller ID log entry e Press and hold to enter the V VOLUME A e Press to adjust the volume during message playback page 110 e Pres
117. ned caller ID with call waiting service 89 Caller ID Caller ID operation How the caller ID history caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base Entries are stored in reverse chronological order The phone deletes the oldest entry when the log is full to make room for new calls This information is common to all handsets so changes made using any handset are reflected in all other handsets If you answer a call before the information appears on the screen it does not show in the caller ID history i NOTE Each entry may have up to 24 digits for the phone number and 15 characters for the name Missed new call indicator When a cordless handset or the telephone base is in idle mode and has new or missed calls its screen shows XX Missed calls All new and missed entries are counted as missed calls Each time you review a new caller ID log entry indicated by NEW on the screen the number of missed calls decreases by one If you do not want to review the missed calls one by one but still want to keep them in the caller ID history you can press and hold oFF CANCEL on the handset for four seconds when the handset is idle or press and hold CANCEL on the telephone base for four seconds when the telephone base is idle You will hear a confirmation tone All the entries in the caller ID log become old reviewed already and the missed calls message goes away
118. ng system on The answering system is turned on New answering system message New message in the answering system New caller ID log Missed and new calls Mute Microphone is muted 119 Appendix Telephone base screen icons Caller ID Announce CELL 1 ep CELL 2 o HEADSET es HOME line On steadily when the home line is in use or there is an incoming home call CELL line On steadily when a cell line is in use or there is an incoming cell call Bluetooth connected devices There are Bluetooth connected devices on the active devices list Bluetooth disconnected devices There are Bluetooth disconnected devices on the active devices list Wireless Bluetooth headset On steadily when a wireless Bluetooth headset is in use on the home line Ringer off The handset ringer is off New voicemail New voicemail received from your telephone service provider Answering system on The answering system is turned on New answering system message New message in the answering system New caller ID log Missed and new calls Mute Microphone is muted 120 Appendix Alert tones Handset alert tones One short beep Tone of each key press if key tone is turned on One long beep Indication to begin recording a message memo or announcement Two short beeps You are pressing WcID or ADIR when the volume is already at i
119. ngs Use the menu to change the cordless handset or telephone base settings 1 Press ZEN on the handset or telephone base when it is not in use to enter the main menu 2 Press WCID or ADIR on the handset or telephone base to scroll to the feature to be changed When scrolling through the menu the selected menu item is highlighted 3 Press Hate to select the highlighted item 1 NOTE Press OFF CANCEL on the handset or press CANCEL on the telephone base to cancel an operation back up to the previous menu or exit the menu display Press and hold OFF CANCEL on the handset or press CANCEL on the telephone base to return to idle mode 30 Telephone settings Handset and telephone base settings Ringer volume You can select the ringer volume for incoming calls on all lines Using a cordless handset or the telephone base 1 Press ESN in idle mode 2 Press WCID or ADIR to highlight Ringers then press SELECT 3 Press to choose Ringer volume 4 Press YCiD or ADIR to sample each ringer volume for all lines 5 Press aij to save You hear a confirmation tone and the screen returns to the previous menu OR 1 Press W VOLUME a on the telephone base to set the ringer volume while the telephone base is in idle mode to set the ringer volume of the telephone base 2 Press to save You hear a confirmation tone and the screen returns to the previous menu i NOTES e Changing the handset ringer volume does not affect b
120. ns open for a short time If no one presses PTT within 10 seconds the PTT call ends automatically 74 Multiple handset Push to talk PTT Answer a PTT call You can respond to a PTT call as described below Using a cordless handset or the telephone base 1 When your device receives a PTT call it beeps and shows Press and hold PTT to talk 2 When the other party is speaking your speakerphone light is on and your device shows e PTT From HANDSET X To devices X the first X represents the initiating handset number and the second X represents your handset number a maximum of four handset numbers appear OR e PTT From Base 0 To devices X the X represents your handset number a maximum of four handset numbers appear 3 When your speakerphone light is off the screen shows Press and hold PTT to talk press and hold PUSH TO TALK on your handset or PTT on your telephone base You will hear a chirp Speak towards the device e While you are speaking your device shows PTT To Handset X e X represents the handset numbers of one or more destination handsets a maximum of four handset numbers appear or e PTT To devices X X represents the handset numbers of one or more destination handsets a maximum of four handset numbers appear e Your voice is broadcast to all destination devices After speaking release PUSH TO TALK on your handset or PTT on your telephone base Your device will beep After the beep if your
121. ns unchanged until a new setting is selected 60 Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log or redial list while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID log or redial list Using a cordless handset To access a number in the directory while on a call 1 Press OAN 2 Press WCID or ADIR to highlight Directory then press giZ 3 Press WCID or ADIR to highlight the desired directory then press FSW 4 Press WCID or ADIR to highlight to the desired entry or perform an alphabetical search page 85 5 Press PIENS to dial the displayed number To access a number in the caller ID log while on a call 1 Press Ee 2 Press WCID or ADIR to highlight Caller ID log then press Gauxeaj 3 Press WCID or ADIR to scroll to the desired entry 4 Press to dial the displayed number To access the redial list while on a call 1 Press REDIAL PAUSE 2 Press WcID ADIR or REDIAL PAUSE until the desired number displays 3 Press to dial the displayed number 61 Telephone operation Options while on calls Using the telephone base To access a number in the directory while on a call 1 2 3 4 Press ADIR Press WCID or ADIR to highlight the desired directory then press HAVIA
122. oe eecesseeceeeceeeseeeeeeeeeeeeeeees 12 Wall mount to tabletop installati n sirisser 13 Introducing BlUCtOOtN eee 14 Connect to Cell application 16 Glossary Of tOrMS eecesceecsesseeseeeseeeeess 17 Bluetooth Set isisisi 18 Add a Cell phone ssesesssosssosooseseesesees 18 Add a headset Auto CONNECTION cececsecseeseeeeenees 22 Bluetooth connection from idle mode snioesannn 22 Device list and connection 22 Review the active device list 23 Connect disconnect an ACTIVE device on eeseeceecceeceeeceeeeeeseteeeees 23 REMOVE a devil nnasansanineni 24 Replace an active device 25 Download directory eee 26 Interruption to directory COWNlOAG irii 28 View the directory download information Change PIN sseessescseeeseeeneees Cel ringe siiis Telephone settings Handset and telephone base settings sessssssssssssessessssosocseeeereesee Ringer volume Ringer tone LCD language un eeseeesescseecseesseeeseeens Set date and time Caller ID ANNOUNCE eee Set speed dial voicemail MUI BOM esenea 36 Voicemail visual message waiting INCICATOL eeeessseeeseceeeseeeeee 37 Clear voicemail indicator 37 KEV TONE rinan 38 Use caller ID to automatically set date and time Home area code Cell area code Dial MOU iresesisccshecsessussocasssenacossessennssence Web address uuu es
123. on instructions in Adding and registering handsets headsets on pages 116 117 i NOTES e Ifthe deregistration process fails you may need to reset the system and try again To reset unplug the power from the telephone base and plug it back in e You cannot deregister the handsets if any other system handset is in use e Even if the battery is depleted you can still deregister the handsets by following the steps After the handset is charged for at least ten minutes the screen shows To register see user manual 118 Appendix Handset screen icons HOME line On steadily when the home line is in use or there is an incoming home call CELL line On steadily when a cell line is in use or there is an incoming cell call Bluetooth connected devices There are Bluetooth connected devices on the active devices list Bluetooth disconnected devices There are Bluetooth disconnected devices on the active devices list Wireless Bluetooth headset On steadily when a wireless Bluetooth headset is in use on the home line flashing Battery status Battery is low place handset in telephone base or charger to recharge ao Battery status Battery is charging q Speakerphone The speakerphone is in use Q Ringer off The handset ringer is off a New voicemail New voicemail received from your telephone service provider Answeri
124. on while on a conference call Using a cordless handset or the telephone base 1 Press QAN 2 Press WCID or ADIR to highlight one of the following options e End Home line e End Cell 1 2 line e Equalizer e Caller ID log e Directory 3 Press Hga To end a conference call Using a cordless handset e Press OFF CANCEL or put the handset back in the telephone base or charger The call continues until all people hang up Using the telephone base Press HOME CELL 1 or CELL 2 The call continues until all people hang up 51 Telephone operation Telephone operation Using the home and cell lines together e You can be on two different calls at the same time using the cell line and home line and two handsets e You can be on a call using the cell line and a Bluetooth headset via the home line at the same time e If you are on a call using the cell line you cannot join the call using your paired cell phone However you can join the call using another TL96273 TL96323 TL96373 TL96423 TL96473 device Your cell phone is being used for the phone call so only features that are normally available during a call can be used Handset speakerphone During a call press 4 SPEAKER to switch between the speakerphone and normal handset use Press 4 OFF CANCEL or return the handset to the telephone base or charger to hang up Last number redial Each handset stores the last 10 dialed numbers up to 30 digits each in the redial li
125. onnected with a Bluetooth device on CELL 2 line Flash alternately while pairing a Bluetooth device Softkeys 2 Press to select the menu item displayed above the key volume cELL 1 e Press to make answer or end a cell call on CELL 1 line e During a call press to answer an incoming call on CELL 1 line when you hear a call waiting alert page 48 FLASH During a home call press to answer an incoming home call when you receive a call waiting alert page 47 DELETE MUTE e During a call press to mute the microphone e While the telephone base is e Press to make answer or end a ringing press to silence the cell call on CELL 2 line PLAY STOP ringer temporarily page 56 e During a call press to answer an incoming call on CELL 2 line when you hear a call waiting alert page 48 cELL 2 HOME Speakerphone e Press to make or answer a home call using the speakerphone e Flashes quickly when there is an incoming home call e Flashes slowly when a home call is on hold Getting started Quick reference guide telephone base X DELETE Press to delete the message currently playing When the phone is not in use press twice to delete all previously reviewed messages While entering names or numbers press to delete a digit or a character While reviewing the redial list directory or caller ID history press to delete an individual entry
126. onsistent connection between your Bluetooth cell phone telephone base and cell tower If you subscribe to high speed Internet service digital subscriber line DSL through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 9 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of washing machine or work bench 8 Getting started Telephone base and charger installation Install the telephone base and charger as shown below The telephone base is ready for tabletop use If you want to change to wall mounting see Installation options on page 12 for details
127. original call is put on hold and you take the new call e To switch back press e eugfe y on the telephone base Press CIDY or ADIR to highlight Swap Cell 1 or Swap Cell 2 Press Gaaseqy to resume the original call The other incoming cell call is put on hold 48 Telephone operation Telephone operation Answer an incoming cell call while on a home call If you are on a home call and you receive an incoming cell call you hear a beep and 9 1or 7 2 displays on the handset or telephone base you are using The telephone base and all other handsets ring To answer the incoming cell call Using the telephone or a cordless handset Press CELL 1 or CELL 2 The home call is automatically placed on hold All other handsets and the telephone base display Home call on hold and Cell 1 2 line in use alternately To end the cell call Using a cordless handset Press f OFF CANCEL The home line is still on hold All devices display Home call on hold Using the telephone base Press CELL 1 or CELL 2 The home line is still on hold All devices display Home call on hold To resume the home call on hold Using a cordless handset Press HOME FLASH Using the telephone base Press HOME 49 Telephone operation Telephone operation Cell phone voicemail If you have voicemail service active on your cell phone and you do not answer the incoming cell call the call is answered by your cell phone s voicemail Contact your
128. ory or caller ID history it shows Not available at this time REDIAL PAUSE s oiai 91 Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 10 digits the area code plus the 7 digit number in some areas you may need to dial only the 7 digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You can change the number of digits that you dial from the caller 1 ID log or store to the directory Pressi While reviewing the caller ID log press pound key repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press pound key Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number shows the correct format for dialing Press SHOME FLASH or SPEAKER on the handset or HOME on the telephone base to call the number using the home line OR Press CELL 1 or CELL 2 on the handset or on the telephone base to call the number using the cell line Dial a caller ID log entry 1 Search for the desired entry in the caller ID log see Review the caller ID log on page 91 2 When the desired entry is displayed and is in the correct format for dialing press HOME FLASH or 4 SPEAKER on the handset or HOME on the telephone base to
129. ossible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If your phone is plugged in with a modem or a surge protector plug the phone or modem surge protector into a different location If this doesn t solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone may have better reception when installed in a high area Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other phones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply 135 Appendix Troubleshooting experience poor sound quality when using the speakerphone For increased sound quality while using the speakerphone place the handset on a flat surface with the dial pad facing up When using a speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE DELETE to temporarily turn your microphone off When it is your turn to speak remember to press MUTE DELETE again to turn the microphone on Excessive background noise will cause a speakerphone to fade in and out Try controlling the background noise b
130. owever if you have a location in your house with better reception you can leave your cell phone in that location while you use the TL96273 TL96323 TL96373 TL96423 TL96473 cell line In order for this to work the cell phone must be within 15 feet of the telephone base for optimal performance If you experience poor sound quality it may be caused by the distance between your cell phone and the telephone base To improve the performance place your cell phone closer to the telephone base and make sure that there are no physical obstacles such as the large furniture or thick wall in between lt 15 feet gt Xej DECT 6 0 Bluetooth Cellular signal 15 Bluetooth Introducing Bluetooth e Charge your cell phone while it is connected to the telephone base Your cell phone s battery discharges faster while it is connected to the telephone base via Bluetooth wireless technology e Monitor your cell phone s usage because minutes may be deducted from your cellular plan for the duration of all cell calls depending on the terms of your plan Refer to the Bluetooth setup section pages 18 29 to learn how to set up your Bluetooth device Refer to the Telephone operation section on how to operate your Bluetooth devices with your new TL96273 TL96323 TL96373 TL96423 TL96473 AT amp T telephone system with Bluetooth wireless technology Refer to the Troubleshooting section pages 128 143 if you experience difficulty whe
131. ponding status icon 2 displays on the Set your headset to discoverable mode refer to the user s manual of your headset then press NJA The screen displays Searching for Bluetooth headsets e All devices that are connected to the telephone base are temporarily disconnected When the screen displays the found devices press VCcID or ADIR to highlight your headset if necessary then press Gaueqj e Enter the PIN of your headset if required The PIN for most Bluetooth devices is 0000 refer to the user s manual of your headset Press to continue The screen displays Adding Headset A when the base is connecting to your headset handset You hear a confirmation tone The CELL 2 HEADSET light on the telephone base turns on If you have trouble pairing your headset it may not be compatible with your TL96273 TL96323 TL96373 TL96423 TL96473 Check the Bluetooth compatibility list at www telephones att com bluetooth Q NOTES The pairing process may take up to one minute If the pairing process fails try again When a connected headset is charging it may disconnect from the telephone base and the corresponding light on the telephone base CELL 2 HEADSET turns off For some headset models you may need to turn on the headset and reconnect it to the telephone base again 21 Bluetooth Bluetooth setup Auto connection When an active device moves within Bluetooth range of the telephone base or is turned on within
132. rcom call or outside call your device screen shows Not available at this time a NOTE The PTT function is not available when QUIET mode is on Turn PTT incoming signal on or off You can turn PTT on or off on each handset Using a cordless handset or the telephone base 1 When on the handset can begin and receive PTT calls When off the handset can begin PTT calls but will not receive PTT calls from other handset s The idle handset displays No Incoming PTT When you attempt to place a PTT call to another handset that has the PTT feature turned off your handset displays Not available at this time Press PUSH TO TALK on the handset or press PTT on the telephone base in idle mode Press WCID or ADIR to highlight PTT On Off then press aize Press WCID or ADIR to highlight On or Off then press Gam 34 70 Multiple handset Push to talk PTT PTT to a single handset Using a cordless handset 1 There are a few ways to begin a PTT call to a single device When the handset is not in use e If you have one handset press and hold PUSH TO TALK in idle mode OR e If you have more than one handset press PUSH TO TALK in idle mode Use the dialing keys to enter a handset number 1 9 for handsets 1 9 TONE and O for handset 10 TONE and 1 for handset 11 or TONE and 2 for handset 12 OR Press WCID or ADIR to scroll to the desired device then press Saa or PUSH TO TALK to create the push to talk
133. ress WCID or ADIR to browse OR 1 Press while on call 2 Press WCID or ADIR to highlight Directory then press giZ 3 Press WCcID or ADIR to highlight a directory then press GSW 4 Press WCID or ADIR to browse Q NOTE When the desired entry displays press repeatedly to show different dialing options 84 Directory Create and review entries Search by name You can use the enhanced 3 character search to find your contacts quickly and efficiently Using a cordless handset or the telephone base 1 Follow the steps in Review the directory on the previous page to enter the directory 2 When an entry appears use the dialing keys to enter the letters associated with the name You can enter up to 3 letters for the search The letters will show at the top left hand corner of the screen After you have entered one to three letters the system starts searching in the directory If there is no name matching the letter s entered the next closest match in alphabetical order appears If necessary press WCID or ADIR to browse i NOTE The cursor automatically moves to the next position 2 seconds after you enter a letter If you do not enter another letter in the coming 2 seconds the system starts searching in the directory Dial a directory entry You can dial a directory entry on either a home or cell line To dial a directory entry 1 Search for the desired entry in the directory see Review the directory or Search
134. ress WCID or ADIR to scroll to Answering sys then press SELECTS 3 Press again to select Announcement 4 Press to select Record annc The system announces Record after the tone Press STOP when you are done 5 After the tone speak towards the microphone of the cordless handset Press to end recording 6 The newly recorded announcement automatically plays Press to stop the playback at any time or to record again if desired To listen to the recorded announcement again wait after playback completed then scroll to Play annc and press giZ Q NOTES e Your announcement can be up to 90 seconds in length e Announcements shorter than two seconds are not recorded 98 Answering system Answering system settings To reset your outgoing announcement Using a cordless handset or the telephone base 1 2 3 4 Press EN in idle mode Press WCID or ADIR to scroll to Answering sys then press 43a seqy Press dfe again to select Announcement Press WCID or ADIR to scroll to Reset annc and press Sa seqy The screen prompts Reset to default annc Press to confirm The system announces Announcement deleted and the screen shows Annc reset to default before returning to the previous menu OR Press WCID or ADIR to scroll to Play annc and play the announcement While the announcement is playing press MUTE DELETE to reset the announcement The system announces Announcement deleted and the screen s
135. ring system 106 Answering system and WOICEMM all lsssssetsncssteeccearrclicrenecorstanes 106 Using the answering system and voicemail together 106 Message capacity VOICE PrOMPTSs ou eee eeseeseeeseeeees Call SCreeniN Gissi Call intercept ssis Temporarily turning off the message alert tone eee 108 Message playback seesesescseeeseeeeee 109 Options during playback 110 Delete all old message 112 Recording and playing memos 113 Record a MEMO eceeecsseccseeesteenees 113 Playback a MEMO eee 113 Remote ICCSS diais 114 To remotely access the ANSWETING SYSTEM eesseesseseeeees 114 Appendix Adding and registering handsets MCAGSOTS sinsice 116 Register a handset to your telephone baSe essssesssseseereessssesse 116 Deregister handsets cesses 118 Deregister all handsets from the telephone base eee 118 Handset screen ICONS eee 119 Telephone base screen icon 120 Alert TONE Soinisen 121 Handset alert tones 121 Telephone base alert tones 122 Cig PtSi 123 Handset indicator lights 123 Telephone base indicator E FES a E E 123 SCFEEN MESSAGES esseecseestesstesseeseees 124 Display screen message 124 Troubleshootin gisis 128 MaINTONAN COs monena 144 Important safety information 145 Safety information esses 145 Especially about cordless telephones io vvccecievecec
136. ringer volume is set to off the handset still rings when paged e If there is no response after 60 seconds the paging ends Join a call in progress Another handset can join you on an outside call The call continues until all people hang up You can share an outside call with up to 4 system handsets To join a home call Using a cordless handset Press SHOME FLASH or SPEAKER on another handset to join the call Using the telephone base Press HOME to join the call To join a cell call Using a cordless handset Press CELL 1 or CELL 2 on another handset to join the call Using the telephone base Press CELL 1 or CELL 2 to join the call 57 Telephone operation Options while on calls Volume control While on a call or message playback you can adjust the listening volume on the handset or telephone base If it is a cell call and the volume is too loud too quiet or drops out try changing the volume on your cell phone On some cell phones changing the volume on the cell phone affects your cell call volume on the TL96273 TL96323 TL96373 TL96423 TL96473 handsets and telephone base To adjust the listening volume of a handset Press W VOLUME A on the handset while on a call To adjust the listening volume of the telephone base Press W VOLUME A on the telephone base while on a call Mute Use the mute function to turn off the microphone You can hear the caller but the caller cannot hear you Using a cord
137. s display To register HS see user manual Allow up to one minute for the process to complete If the phone fails to enter this mode repeat Step 1 through Step 3 The telephone base will be powered up as normal if you fail to press HANDSET LOCATOR within 2 seconds in Step 3 To deactivate the CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet then plug it back in The telephone base is powered up as normal 2 Register your handsets back to the telephone base See pages 116 117 provided for handset registration instructions 149 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to our website at www telephones att com or call 1 800 222 3111 in canada dial 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done
138. s to adjust the volume during QUIET mode setting screen a call page 58 or to deactivate QUIET mode e When the phone is not in use press page 43 to adjust the telephone base ringer volume for all lines OK PTT e Press to switch to tone dialing temporarily during a call if you have pulse service e Switch between upper case and lower case while entering characters e Press to display the PTT menu to begin a PTT call page 71 e Press and hold to begin a one to group broadcast page 73 Getting started Quick reference guide telephone base CANCEL ADIR e While in a menu press to exit without making changes or press and hold to return to idle mode e Press and hold while the telephone is not in use to erase the displayed messages XX Missed calls page 90 VcID Press to scroll down while in a menu e Press to scroll up while in a menu e Press to show directory entries when the telephone is not in use page 84 e While entering names or numbers press to move the cursor to the right CELL 1 light e On when the telephone base is paired and connected with a Bluetooth cell phone on CELL 1 line e Flash alternately while pairing a Bluetooth device Press to review the caller ID log when the telephone is not in use page 91 While entering names or numbers press to move the cursor to the left CELL 2 HEADSET light On when the telephone base is paired and c
139. s to the previous menu Web address You can use this feature to view the AT amp T website address Using a cordless handset or the telephone base 1 Press ISN in idle mode to enter the main menu 2 Use WCID or ADIR to scroll to Web address then press diJe The screen shows the AT amp T website address 3 Press QM to exit 42 Telephone settings Handset and telephone base settings QUIET mode When QUIET mode is turned on the telephone silences all sounds during the set period of time 1 12 hours However the handset locator paging tone and any sound generating operations initiated by users such as making calls using the speakerphone or setting ringer volume will sound as normal After you turn on QUIET mode this feature activates immediately and the answering system turns on automatically When QUIET mode is on the answering system takes calls and records messages without broadcasting them To turn QUIET mode on Using a cordless handset or the telephone base 1 Press and hold QUIET in idle mode The screen shows SET QUIET MODE DURATION 1 to 12 hours __ 2 Use the dialing keys to enter the desired number of hours 1 12 you would like to turn on QUIET mode then press 8M3 The screen briefly shows Answering sys is ON during quiet mode and then Quiet mode on in idle screen To turn QUIET mode off Using a cordless handset or the telephone base While QUIET mode is on press and hold
140. se or charger i NOTES e If you answer a call using a headset and you lose the Bluetooth connection or the battery is depleted the call is lost e If you are using a headset for a call which is transferred from a TL96273 TL96323 TL96373 TL96423 TL96473 handset and you lose the Bluetooth connection or the battery of the headset is depleted the call is transferred back to the originating handset or telephone base 46 Telephone operation Telephone operation Call waiting on the home line If you subscribe to call waiting service from your telephone service provider and someone calls while you are already on a call you hear a tone e Press HOME FLASH on the handset or press FLASH on the telephone base to put your current call on hold and take the new call e Press the same key at any time to switch back and forth between calls Make answer or end a cell call The TL96273 TL96323 TL96373 TL96423 TL96473 can be used to make or answer calls on the cell line You can connect a maximum of 2 Bluetooth enabled cell phones to the telephone base Both cell phones can be used on cell calls at the same time Using a cordless handset To make a cell call Press CELL 1 or CELL 2 Enter the telephone number then press DJING OR Enter the telephone number then press CELL 1 or CELL 2 To answer a cell call Press 17HOME FLASH SPEAKER CELL 1 CELL 2 or any dialing key 0 9 or TONE To end a cell call Press
141. services you have and how to access them contact your telephone service provider To use your voicemail service rather than the answering system turn off the answering system To use the answering system rather than the voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering system and voicemail together You can also use the telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 106 Answering system About the answering system Message capacity The answering system can record and store up to 99 messages Each message can be up to 3 minutes in length depending on the message length set The total storage capacity for the announcement messages
142. sesceecssesseeseesseeseeneees 42 QUIET MOJE viciis 43 No line alert ee eececeeeseeeseeeeeesteeeeeeees 44 Cell alert sninn 44 Telephone operation Telephone Operation eee 45 Make answer or end a home calle ES 45 Call waiting on the home line 47 Make answer or end a cell call 47 Call waiting on the cell line 48 Answer an incoming cell call while on a home Call eee 49 Cell phone voicemail 50 Answer an incoming home call while on a cell Call wesc 50 Conference home and cell calls 51 Handset speakerphone Last number redial 7 Silencing the rine Handset LOCatOP eeseecseeceeeseeeeeeeees Join a call in progress Options while on calls Volume control EQUI ZOD scccsccasserateshieictsscctatetedecne Chain Gialing u ee eeeseecseecsseesseecseeeeee Multiple handset INTECO ssssssssscessssssoscscadeschanonshaesoseenssiaseassnaas 63 Answer an incoming call during an intercom call 66 Call transfer using intercom 67 Push to talk PTT w ceesessssessssssessseesseeene 70 Turn PTT incoming signal on OF OTD e a EE AE TO PTT to a single handset T1 PTT to multiple devices 73 Answer a PTT Callow 15D Change a one to one PTT call to an intercom call esssssssesssesssees T6 Answer an incoming call d ring PT aise es 76 Make an outgoing call d ring PITsesisnrnncennoniaa TT End or leave a PTT Call TT
143. session The handset displays Connecting to HANDSET X HANDSET represents the handset name X represents the destination handset number or Connecting to BASE 0 BASE represents the base name for a few seconds When the connection is made both your handset and the destination device display Press and hold PTT to talk and beep once Press and hold PUSH TO TALK A chirp indicates your microphone is on Speak towards the handset Your voice is broadcast to the destination device While you are speaking the handset displays PTT To HANDSET X X represents the destination handset number or PTT To BASE O Release PUSH TO TALK after speaking Both devices beep once again and the screens show Press and hold PTT to talk then you can press and hold PUSH TO TALK to continue speaking or the destination handsets can respond see Answer a PTT call on page 75 To end the PTT call press f OFF canceL or GN The handset shows Push to talk Ended for a few seconds OR Place the handset in the telephone base or charger to end the PTT call The handset shows Push to talk Ended for a few seconds a NOTE After PUSH TO TALK is released the PTT call remains open for a short time If no one presses PUSH TO TALK within 10 seconds the PTT call ends automatically T4 Multiple handset Push to talk PTT Using the telephone base There are a few ways to begin a PTT call to a single handset When the telephone base is not in use
144. ss WCcID or ADIR to highlight Answer ON OFF then press NaF 4 Press WCID or ADIR to highlight On or Off then press dfe to save You hear a confirmation tone i NOTE f the answering system is off and there is an incoming call the system answers after ten rings and announces Please enter your remote access code For more information about remote access see pages 114 115 100 Answering system Answering system settings Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message While monitoring an incoming message you can answer the call by pressing SHOME FLASH or 4 SPEAKER on the handset To turn call screening on or off Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECTE 3 Press WCID or ADIR to highlight Ans sys setup then press twice to select Call screening 4 Press WcID or ADIR to choose between On and Off then press to save You hear a confirmation tone a NOTE For more information on call screening see page 107 101 Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two three four five or six rings You can also select toll saver which is explained below By default the answering system answers an incoming call after four rings To set the number of r
145. st The redial entries of each handset are independent To view the 10 most recently dialed numbers Using a cordless handset 1 Press REDIAL PaAusE in idle mode 7 m8 f9 PORS TUV WXYZ 2 Press WCID ADIR or REDIAL PAUSE repeatedly to E7 ey browse until the desired number displays The handset THEY over overs beeps twice at the end of the list Press oFF CANCEL to exit LEJ ges EJ Using the telephone base 1 Press REDIAL PausE in idle mode 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays The telephone base beeps twice at the end of the list Press CANCEL to exit 52 Telephone operation Telephone operation To dial a redial entry Using a cordless handset 1 Press REDIAL PausE in idle mode 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays The handset beeps twice at the end of the list 3 Press HOME FLASH or 4 SPEAKER to dial using the home line or press CELL 1 or CELL 2 to dial using the cell line OR 1 Press HOME FLASH or 4 SPEAKER to dial using the home line or press CELL 1 or CELL 2 to dial using the cell line then press REDIAL PAUSE to enter the redial list 2 Press WCID ADIR or REDIAL PAUSE repeatedly to browse until the desired number displays The handset beeps twice at the end of the list e If you are using the cell line press MEJasay to select the desired number 3
146. t tries to enter the directory its screen shows Not available at this time e When there are no records in the directory the screen shows Directory empty e When the directory is full and you try to save an entry the screen shows Directory full e When you try to save a number already stored in the directory the screen shows Number already saved You cannot create new entries in your downloaded directories from the TL96273 TL96323 TL96373 TL96423 TL96473 handset Entries must be downloaded from your cell phone see Download directory on pages 26 27 78 Directory Create and review entries Create a new entry in the home directory Using a cordless handset 1 OV a 0 10 Press SN in idle mode Press WCID or ADIR to highlight Directory then press gatze Press e sggfe y to select Home Press Hidi ej to choose Add contact Use the dialing keys to enter a telephone number up to 30 digits when the screen displays ENTER NUMBER e Press MUTE DELETE to erase a digit e Press and hold muTtE DELETE to erase all digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to insert a dialing pause a p appears OR When the screen displays ENTER NUMBER press REDIAL PAUSE to copy a number from the redial list Press WcID or ADIR or press REDIAL PAUSE repeatedly to locate the desired number Press Nidii to copy the displayed number Press M241 Press WCID or ADIR to h
147. t the same time when there is an incoming call 35 Telephone settings Handset and telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for quick access when you press and hold the amp 1 key To set your voicemail number Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Settings then press SELECT 3 Press WCID or ADIR to highlight Voicemail then press SELECT 4 Use the dialing keys to enter the voicemail access number provided by your telephone service provider up to 30 digits when prompted e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE to erase a digit e Press and hold muTtE DELETE to erase all digits e Press and hold REDIAL PAUSE to enter a dialing pause a p appears 5 Press SA3 to confirm You hear a confirmation tone and the screen shows Voicemail saved briefly before returning to the previous menu 36 Telephone settings Handset and telephone base settings Voicemail visual message waiting indicator If you subscribe to a voicemail service offered by your telephone service provider New voicemail and the amp icon appear on the handset and telephone base screen when you have new voicemail messages Contact your service provider for more information and assistance about using your voicemail service Clear voicemail indicator Use this featur
148. ter a 2 digit number Use MUTE DELETE to erase a digit 6 Press SA3 to confirm You hear a confirmation tone 103 Answering system Answering system settings Message alert tone When the message alert tone is set to On and there is at least one new message the telephone base beeps every 10 seconds The tone stops when all new messages have been reviewed By default the message alert tone setting is Off To change the setting Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECTS 3 Press WCID or ADIR to highlight Ans sys setup then press SELECTS 4 Press WcID or ADIR to highlight Msg alert tone then press SELECTE 5 Press WCID or ADIR to choose between On and Off then press S 4M3eqy You hear a confirmation tone i NOTES e To temporarily turn off the message alert tone see page 104 e The message alert tone beeps only if all the following conditions are met Answering system is on Message alert tone setting is on There are new messages 104 Answering system Answering system settings Message recording time You can set the recording time limit for each incoming message The default setting is 3 minutes To change the setting Using a cordless handset or the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Answering sys then press SELECTS 3 Press WCID or
149. teria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B 148 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy conserving standards right out of the box These instructions are intended for California Energy Commission CEC compliance testing only When the CEC battery charging testing mode is activated all telephone functions except handset battery charging will be disabled To activate the CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet Make sure all handsets are plugged with charged batteries before proceeding 2 While you press and hold O HANDSET LOCATOR plug the telephone base power adapter back to the power outlet 3 After about 20 seconds when the aA HOME light starts flashing release HANDSET LOCATOR and then press it again within 2 seconds You hear a confirmation tone The a HOME light turns off and all handset
150. the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above li
151. the following table If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 11 hours of continuous charging See the table on page 152 for battery operating times If the screen is blank you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time When the battery is low the handset shows Low battery and a flashing If you are on a call in low battery mode the handset beeps every minute The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or The battery has no or Charge without interruption at least 30 shows Place in charger very little charge The minutes and flashes handset cannot be used The screen shows Battery has enough Charge without interruption at least 30 Low battery and 0 charge to be used fora minutes flashes short time The screen shows Battery is charged To keep the battery charged place it in the HANDSET X telephone base or charger when not in use 10 Getting started Battery installation and charging Step 1 Plug the battery connector securely into the socket inside the handset battery compartment Insert the supplied battery with the label
152. ting until the announcement is over before entering the code There may be interference on the phone line you are using Press the dial pad keys firmly 141 Appendix Troubleshooting The answering system does not record messages e Make sure the answering system is on e Make sure the memory of the answering system is not full When the answering machine memory is full it does not record new messages until some old messages are deleted e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail page 106 To determine how many rings activate your voicemail please contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The outgoing announcement is not clear e When you record your announcement make sure you speak in a normal tone of voice towards the microphone of the handset e Make sure there is no background noise TV music etc while recording subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontradi
153. tional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information 142 Appendix Troubleshooting Common cure for electronic equipment If the telephone is not responding normally try resetting the telephone Do the following in the order listed 1 Or A GS Disconnect the power to the telephone base Disconnect the handset battery and spare battery if applicable Wait a few minutes Connect power to the telephone base Completely remove the battery Replace the battery and place the handset into the telephone base Wait for the handset to reestablish its connection with the telephone base Allow up to one minute for this to take place 143 Appendix Maintenance Taking care of your telephone e Your cordless telephone contains sophisticated electronic parts so it must be treated with care e Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e Your telephone c
154. tration put the handset on the telephone base not the handset charger 3 The handset shows Registering Please wait If the registration is successful both the handset and the telephone base screens display HANDSET X Registered HANDSET represents the handset name X represents the handset number Both the handset and the telephone base beep The handset is now registered with the telephone base 116 Appendix Adding and registering handsets headsets OR 1 Press and hold amp HANDSET LOCATOR on the telephone base for about four seconds and it shows Registering Please wait 2 Press QUIET on the handset The handset shows Registering Please wait If the registration is successful both the handset and the telephone base screens display HANDSET X Registered HANDSET represents the handset name X represents the handset number Both the handset and the telephone base beep The handset is now registered with the telephone base If registration fails the system will automatically try to register again If registration fails after the third try Registration failed appears on both screens The handset shows To register see user manual and the telephone base returns to idle mode This may take up to five minutes to occur Please start again from Step 1 i NOTES e You cannot register a handset if any other system handset is in use e If you try to register more than 12 handsets to the telephone base the telephone b
155. ts highest or lowest setting OR You have reached the end of the caller ID history OR Call waiting tone OR Error tone Confirmation tone The telephone has completed the command successfully Three rising tones Four beeps The other party has ended your intercom call OR Out of range while the handset is on a call Four short beeps Low battery warning Your Android cell phone has received mobile notification 121 Appendix Alert tones Telephone base alert tones One short beep Tone of each key press if key tone is turned on One long beep Indication to begin recording a message memo or announcement Indicates the start of message recording during call screening or the end of a message playback session Two short beeps You are pressing W VOLUME A on the telephone base when the volume is already at its highest or lowest setting OR Call waiting tone OR Error tone OR Registration slots are full Confirmation tone The system has completed the command successfully three rising tones The other party has ended your intercom call Four short beeps Registration failure tone Four rising tones Your Android cell phone has received mobile notifications OR Low battery alert Beeps every ten seconds Message alert 122 Appendix Lights Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger Hig
156. ved a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail 139 Appendix Troubleshooting cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently page 106 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail I am receiving incomplete messages If a caller leaves a very long message part of it may be lost when the system disconnects the call after the maximum recording time you have set page 105 If the caller pauses for longer than seven seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnect the call I am having difficulty hearing messages Press VOLUMEA to increase speaker volume on the telephone base Press VOLUMEA4 to increase the listening volume on a handset 140 Appendix Troubleshooting The answering system does not answer after the correct number of rings Make
157. witch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference e Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 B
158. y list at www telephones att com bluetooth 0 NOTES The pairing process may take up to one minute If the pairing process fails try again Refer to the user s manual of your cell phone on how to search for or add a new Bluetooth device 19 Bluetooth Bluetooth setup Add a headset Before you begin make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device Refer to your headset user s manual to learn how to search for or add new Bluetooth devices To pair and connect a headset Using the telephone base 1 Press XM in idle mode 2 Press WCID or ADIR to highlight Bluetooth then press SELECT 3 Press diae to choose Add device Press WCID or ADIR to highlight Add headset then press sje egy The screen displays Please wait followed by If headset is connected to cell please disconnect it e lf there are already 4 paired devices on the device list the 4th device on the device list will be automatically removed regardless of whether the new device pairing is successful or not e lf there is another headset already active the screen will show Only the BT headset in slot 2 can be ready for connection and then Headset X is deactivated 5 Press XL34 j The screen displays Pls set headset to discoverable mode 20 Bluetooth Bluetooth setup 6 When a device is successfully connected the telephone base displays Headset A is added and connected to base and the corres
159. y turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise cannot be controlled you should terminate speakerphone operation and return to normal handset mode hear other calls while using my phone Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other phones in your home are having the same problem the problem is in your wiring or telephone service Call your telephone service provider charges may apply 136 Appendix Troubleshooting My cordless handset does not ring when I receive a call Make sure that the ringer is not turned off Refer to Ringer volume on page 31 in this user s manual Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack Make sure the power cord is securely plugged in The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in use You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably to a hi

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