Danske eBank user manual
Contents
1. Back 29 5 0 Currency exchange 5 0 1 Danske Bank exchange rates Here You can see Bank s exchange rates If You want to know sell buy rate for specific currency You need to select currency pair and press Show If You want to see all currency pairs sell buy rates then You need to in both fields select Al and press button Show 5 0 2 Official exchange rates Here You can see official rates The rates before 1 1 2014 are rates of the Bank of Latvia against LVL The rates after 1 1 2014 are rates of European Central Bank against EUR 5 0 5 Currency exchange Here You can perform currency exchange transactions Currency Exchange Document Number 09301147 Value date 30 09 2013 Wait for a deposit on the account From Nor kinu konts LV56MARA2041000032710 EUR 0 00 0 00 To Nor kinu konts LV56MARA2041000032710 EUR 0 00 0 00 Amount EUR y 123 Calculate Following fields should be filled in e Document Number ID number assigned by eBank You can also input Your own number e Value date date of currency exchange executing You can input also future date e Wait fora deposit on the account if at the moment of currency exchange creating there is not enough funds in current accouny then by selecting this checkbox transaction will wait for incoming funds e From debit account for currency exchange e To credit account for currency exchange e Amount choose currency and amount2. 26 Check conditions of savings account if necessary make amendments If all is correct press Create or Create and Sign in case if You want to sign it immediately Saving account amp Print Customer Name Company Name Zile Kaspars Code 207189 20737 Address Riga LW 1039 Latvija Saving Account Details Contract Saving Account LV13MARA2041000032708 Currency LVL Amount 0 00 Term 30 09 2013 30 09 2013 Create and Sign Back It will appear in Signed transactions list and after processing it will appear in Processed transactions list Viewing Savings Account To view all Your opened Savings Accounts choose Savings Accounts from menu Deposits Saving account amp Print Customer Name Company Name le Kaspars Code 210207 10207 Address R ga LY 1039 Latvija Saving Account Type Contract No Currency Savings Account SA 140939 30 09 2013 30 09 2014 LL 0 00 Customer Zle Kaspars Savings Account All New Contract In Overview there will be displayed following information about Savings Account e Saving Account Type name of account e Contract No ID number assigned by Bank e Start Savings Account opening date e End Savings Account next prolongation date it will be automatically prolongated for next 12 months Currenncy currency of account e Amount current Savings Account balance If You want to see detailed information add or
3. Then press Calculate and sign transaction Currency Exchange 5 Print Document Number Value date Wait for a deposit on the account 09301147 30 09 2013 No Bank Rate EURLYL 0 6957 Debit Account LV56MARA204 10000327 10 Currency EUR Amount 123 00 Credit Account L YV13MARA2041000032708 Currency LVL Amount 85 57 Create Create and Sign Back 30 3 6 Messaging 3 6 1 Messages Here You can send to Bank messages and orders as well as Bank can send You information Messages are divided by themes and symbols which show the type of message Bank has the possibility to send You important message which cannot be deleted Messages Topics 1 1 Total 1 P TEST From Contact Center To User 25 09 2013 10 38 14 Search symbols LA User message P Bank message D4 Read bank message F i x BA Important bank message that requires reply you cannot delete it b Read important bank message that requires reply you cannot delete it Any message can be read by clicking on its name You can answer to it or delete it with according action buttons To create new message You need to press New Message then fill in Subject and Message For sending the message press Send to delete written text press Reset and for going back to message list press Back 3 6 2 Search messages Message search Search Time span 2
4. Danske eBank user manual February 2014 Table of Contents A A a de En ED ere eee a eee 5 Lis eBank alo AAA nn Dee De ci Boa SN Aral 5 Le aa o Atala eet oe hea he ieee aE l 3 2 LIM A ra ends A nena dak red enn nee 4 Se NUE UNMET Ts AE auei ee alien A a Rana a Datu ust aed bates 6 Sde FOND PE KA SAT enter LN 6 Se ACCOUNTS ars a acct ee eres HEER ENS OR ee LD CERES ERE EN ADELE A eae etree te 7 a B R a A TE REESE 7 HA ACCOUNT OCALONA C NTO nee rece nee eee 3 De esla ACEDUNE State Mens a ome 3 Se ee Download Statement lei 3 SE a en RE Ud 9 e ead lll ease eae 10 39 O OM account Danske aa is 10 SN O A tai gee ee ee ce en eee ee ee eee eee eon 11 E MENTO AOI Vea Fans asec tach gaat lath laa a lcs oe 15 Ss Me Date Suena dida dada odds da 15 5 5 4 1 DOMESTIC transfer templates os eros Lo 5 5 4 2 International transfer templates cc ss 17 E FUP eA A ON II A 19 550 1 IMP CUA A accio 19 Sb em ec WMD ce WL LO e 1 le Pn none eee Ad errno Pn eee Oe 20 19 0 ARAN SACO NSU tera dd 21 005 Transactions mot SIMed caido isla 21 SO De ANA SACA A O A 22 3303 84019 fe r 510 TS eee nee eee ene ene a drys ne re 22 5 5 6 4 Processed transactions cinc iii 22 SE VPS ES 5 oa casera ii is 22 SA TEA DE FS WS dios 22 Se ANTI S ACCES dl eas 26 39 E a gt A Tree en ee Rr Tone reer Om nnn ere eer re ae 30 5 9 1 Danske Bank exchange rates nnn scsssscssssoccssssessssseessssonsssssseseeesessessescosssssmnerseee
5. Type of payment Standard y Account Nor kinu konts LYOBMARADO00100035702 EUR 176540921 1765 y Amount 3342234234 00 Beneficiary Information Beneficiaries y Name Company Name r Account Number Personal Legal Entity s Code Details of Payment Residence country PR PUERTO RICO y External Payment Code Search Save beneficiary Following fields must be fulfilled e Document Number number assigned by eBank You can also input Your own number e Value date date of transaction creating It is possible to input future date transaction will be executed on that date or on next Bank s working day if inputted date will be holiday There must be enough funds on account to successfully execute transaction e Wait for a deposit on the account if at the moment of creating transaction there is not enough funds on account then by selecting Wait for a deposit on the account transaction will wait 10 working days If during those 10 days there will not appear enough funds transaction will be rejected e Type of payment choose type of payment Standard or Express from it depends commission fee and execution time Account choose account from which to execute transaction Amount input amount of transaction Name Company name input name of beneficiary Account Number input beneficiary s account Personal Legal Entity s Code if beneficiary is person resident then i
6. use symbols which are not acknowledged by SWIFT system amp lt gt 1 1 2 8 _S5 aacoauaACOOUU Residence country choose the country of beneficiary s residence You can find it by inputting first letter of country and then selecting it from the list External Payment Code field must be fulfilled only for transactions between LV resident and non resident if transaction amount exceed 10000 EUR or equivalent in other currencies Choose from list code which most precisely describes purpose of transaction and press button Enter Bank Name if You know SWIFT code of beneficiary bank use search option in field Bank code SWIFT input at least 4 symbols and press Search choose corresponding SWIFT code from list and press Enter Name of bank and address will be completed automatically If You do not know SWIFT code then input precise name of beneficiary s bank Bank Address input beneficiary s bank address street house no city country Bank Code choose corresponding bank ID code type from list o SWIFT input 8 or 11 letter and or digit combination or at least 4 symbols and press Search choose from list corresponding SWIFT code and press kodu Enter o ABA ABA Fedwire input 9 digit combination for USD transaction to USA CHIPS input 6 digit combination for USD transaction to USA o RU BIK code input 9 digit combination for RUB transactions Additionally it is needed to di
7. YYYy Time Format set time format e HH24 24 hour format e HH12 12 hour format e MI minutes Se e SS seconds e AM morning and evening time AM PM e g HH24 MI SS or HH12 MI SS AM or HH24 MI First Day of Week choose how will start calendar week Amount Format choose separator sign Load at Start choose menu that will appear first after log in Screen Style choose Your favourite screen style Print Style choose Your favorite print style Customer information e Full in places where customer info is displayed will be shown name surname personal legal code and address e Brief in places where customer info is displayed will be shown only name surname E mail input Your e mail Max List Length max symbols in lists 3 7 3 Dashboard Settings Here You can customize start page content account settings and messages settings 3 7 4 Session Information This menu opens automatically if since last session time there are processed or rejected transactions in eBank Session Information amp Print Previous Session 30 09 2013 13 33 05 IP Address ofthe Previous Session 239 38 39 38 IP Address ofthe Current Session 239 38 39 38 Security mean Password from Table Granted Rights Create Operations Disable User AN Number of new unread messages 1 Ls User limits Debit limit Not applied for operations Debit limit per day per month Signing of 1200 00 37200 00 Saving
8. be credited deposit amount and interest at the end of term If You have chosen deposit with monthly interest then in this account interest will be credited interest every month Deposit Account You can see history of this account by clicking on account number 25 5 4 2 Savings Accounts In this menu You can open Savings Account deposit and withdraw funds from it Opening of Savings Account To open new Savings Account press New Contract tha an Saving account Customer Mame Company Mame SIA PLU PLU Code 4000 Address Riga Latvija 1 Saving Account Type Contract No Currency Amount Savings Account 54 1000 14 06 2011 16 06 2014 EUR 18580 54 Savings Account SA 1396 10 09 2013 10 09 2014 EUR TET TE Customer SIA PLU PLU Mew Contract Then select debit account for Savings Account and press Continue a nf Saving account Customer Mame Company Mame SIA PLIJ PLIJ Code 4000 Address Riga Latvija 1 Savings Account Account Mor kinu konts LYOBMARACOOOTOO000002 EUR 1765408 20 1765 Continue lt Back Input the amount that You want to deposit in Savings Account and press Show fa p Saving account Terms and Conditions Customer Name Company Name Zle Kaspars Code 207189 10207 Address Riga LV 1039 Latvija From Account Nor kinu konts L W13M4R42041000032708 LVL 0 00 0 00 Amount Term 30 09 2013 z 30 09 2013 Back
9. kinu konts LY92MARAQ000100035706 CHF By specified dates y 25 09 2013 25 09 2013 M Show Newest Records First 7 FiDAVista 1 01 gt Download Press Download to get account statement Wait until system creates file for large periods it may take few seconds After account statement file saving close pop up window Max transaction number in one account statement file is 100 transactions 3 2 3 Sta tement Request Here You can request account statement to Your e mail Statement Request Statement request Schedul e FN Help Account Krajkonts priv tiem uz mumiem LV25MARA2041 00002 y Period By specified dates y 25 09 2013 25 09 2013 Format HTML pa e pastu y Language ENG it danskebank ly Statement Name Subscribe History of Requests in new line by pressing Enter key e Statement name You have possibility to define file name e g if You want account statement for each month You can name it January February etc To send statement request following fields must be fulfilled Account choose for which account You want to receive statement Period choose for what period You want to receive statement Format HTML To open statement You must use Internet browser Language select language in which You want to receive account statement E mail addresses indicate
10. passwords without encrypting use Bank s home page for login into eBank Security of computer always follow up who s using Your computer lock computer with password during Your absence use newest internet protection tools regularly update Your browser regularly update antivirus software Fraudulent e mails and phone calls e do not believe in phone calls SMS or e mails where are asked Your password or other data even if it appears as from Bank e donot click on links in Suspicious e mails Transaction control e regularly check account statements e incase of suspicios transactions immediately inform Bank In case of code card or code calculator please immediately inform Bank by phone 371 67 959 599 on working days from 8 30 until 18 00 After Bank s working hours Your call will be forwarded to SIA First Data Latvija and operators will register Your call 3a
11. 1106955 24 09 2013 09241533 Fund transfer LVISMARA204100003527068 LVL 11 00 Z le Kaspars Amount Delete EN Search Criteria List Y Not Signed signed Falled Executed Max list length Filter Columns and sorting To process transactions they need to be signed While transaction still is in this list You can delete it Transactions in this list affect account future balance To sign transactions select corresponding checkboxes and press Sign Input requested code from code card or code calculator 2l 5 5 6 2 signed transactions In this list are visible transactions which are signed Transactions list Transactions not signed Signed transactions Rejected transactions Processed transactions All transactions 2 Edit view settings Signed transactions 1 5 Total 5 Doc No Transaction Account No Currency Amount Beneficiary Template 1085733 10 09 2013 D002 International transfer LV60MARA0000100035700 EUR 17 00 Jautritiss 1085732 10 09 2013 D001 International transfer LY60MARA0000100035700 EUR 60 00 Janis Krumins Search Criteria List JU Not Signed Y Signed 7 Failed 7 Executed Max list length Filter Columns and sorting Before transactions are executed it is possible to delete them from this list 5 5 6 5 Rejected transactions In this list are visible transactions which were not successfully processed To clarify the reason for rejection open the trans
12. 5 09 2013 25 09 2013 From All xl To Al z Status All Search in Subject search In Message Body Type All Show the most recent ones first Max List Length Search 31 You can search messages by Time span sender From receiver To status read or unread Message search in subject theme or words in subject search in message words in message message type answer required or not 3 7 Settings 3 7 1 Change Password Here You can change eBank log in password Change of log in password Current Password New Password Confirm password Change Input current password and two times Your new password Always immediately change password if You are logging in with Bank s assigned password 3 7 2 Preferences and language Here You can adjust settings for Your needs Preferences Regional Options Language ENG Date Format 30 10 2013 Time Format 23 59 59 x First Day of Week Monday a Amount Format 1234567 89 Interface Options Load at Start Dashboard x Screen Style danske y Print Style default Customer information Full v E mail Max List Length 50 Default Settings Reset Language choose the most appropriate language for You Date Format set date format e YYYY full year 2007 e YY short year 07 e MM month e DD day e g DD MM
13. ARAZO4 1000052720 3 8 End of session To end Your active eBank session press Logout Danske Zile Kaspars Messages settings Logout xX 34 4 Data security Internet browser security Data transfer channel between Bank and Customer is provided by SSL Secure Sockets Layer protocol which is using 128 bit data encrypting algorithm SSL protocol ensures safe work session without third party interference In order to login into eBank always choose Bank s home page and make sure home page address is https ebanka danskebank lv If You have any suspections about opened eBank page safety then You can perform following check up e Click on key pictogram on upper left corner of web browser before web address field or on right corner after web address field Internet Explorer 7 Internet Explorer 8 Safari e Check if certificate s information is following Issued to ebanka danskebank lv Issued by GlobalSign Organization Validation Certificate s information window can look different depending on browser type Also it is advisable to check chain of certificates to make sure that there are no middle sections It can be done by pressing Certification path in Internet Explorer or Details in Mozilla Firefox Security of passwords and codes do not store passwords and PIN codes in places available to others do not store code cards calculators PIN codes and passwords in one place do not write down PIN codes and
14. ATA Percona kode Fer one O number 040378 12428 TE ares a Emal rd e Zarm Ands B bntndide parcias esiebaras Erve oga Wool the mre User perewert 1006938 Koda karter Ne Darrvardcard e Na Fogy ali Nr Pas genet generer s Me Danske Banka E banka 100907 Log on to eBank step 1 2 User ID 0034003 Password 200004 i Turn on code calculator by pressing button with triangle symbol 1 and while keeping it pressed press also button with key symbol 2 NEW PIN Input new PIN code created by You PIN CONF Input Your newly created PIN again You will see confirmation of new PIN NEW PIN CONF 2 1 gt Input code from eBank into code Logon with Digipass calculator Code 074961 Digipass Device Response n M O O RE A os Help x SSL gt Input in eBank code from code calculator s screen Logon with Digipass vV Code 074961 Digipass Device Response eeeeee 654321 Help a ss i Input first time password and twice Your self created password which You will use from now on Change of log in password Confirm password eeseeseese l Start Your work with eBank From now on keep using Your created password and code calculator How to change PIN code Turn on code calculator Enter PIN code Press the button with triangle symbol and keep it pressed until You rec
15. Account Add principals to the saving account Saving account partial withdrawal Saving account contract termination Term deposit Change conditions of time deposit contract renewal Exchange Fund transfers 1023 50 37023 50 transfer Securities Order Here You can see Previous session time IP address of previous session IP address of current session Security mean of user Granted rights to user Transaction signing tool For companies there are visible also user signing rights level A B Last processed and rejected transaction number By pressing Disable user You can block access to eBank You will be able to restore it only in Customer Service Centre Attention If You notice that last session time do not corresponds to time when You last used eBank or do You notice any other suspicious actions immeadiately change user password and contact Bank by phone 371 67 959 599 during working days from 8 30 till 18 00 35 3 7 1 Agreements In this menu You can see list of agreements Agreements fa p Customer Names Company Mame ile Kaspars Code 010207 102077 Address Riga LV 1039 Latvija Contract Ho Product name Valid from Valid till Amount Currency Account IE 17132702 Internet Bank 23 09 2013 23 09 2043 0 00 Lark LY TSMARA2ZO4 10000352708 54 1 40957 savings Account 30 09 2013 30082014 0 00 LL LWOSMARA2ZO4 1000032725 54 1 40939 savings Account 30 09 2013 30092014 O00 LL LW M
16. BALASTA DAMBIS Riga LATVIA Routing Type SYET Code HABALVZIRKE Hank Account Save beneficiar Mo Create and Sign Back Check if all information is correct if not then press Back and fix error If all information is correct then You have such options e Create there will be created transaction and it will appear in transaction list Transactions not signed You can create several transactions and sign them all with one code e Create and Sign transaction will be created and You will have to sign it Signed transactions will appear in list Signed transactions After execution it will appear in list Processed transactions lf transaction will not be executed then it will appear in list Rejected transactions 5 5 4 Templates Here You can create templates for transfers and search or edit already existing templates 3 3 4 1 Domestic transfer templates It is very convenient way how to create recurring payments e g every month bill payments for electricity phone etc Search of created templates 15 Templates for transfer in Latvia G Help gt Domestic transfer templates International transfer templates Search ACCOUNT All Template name Mame Company Mame Account Number You can search templates based on such parameters Account choose debit account of template Template name input name of template name or part of it Nam
17. action by clicking on link Oper No 3 5 6 4 Processed transactions In this list are visible successfully processed transactions as well as imported payment batches Transactions list Transactions not signed Signed transactions Rejected transactions Processed transactions All transactions 2 Edit view settings Processed transactions 1 8 Total 37 Transaction Account No Currency Amount Beneficiary Template T 1166550 28 11 2013 11281008 Internationaltransfer LV 43MARA0000101775701 USD 206 55 TECHNOLOGIES INC 1166531 28 11 2013 11281003 Domestic payment LYFOMARAGOOO101775700 8 LYL 300 00 Igors T 1166526 28 11 2013 11280957 Internationaltransfer LV16MARA0000101775702 EUR 160 00 Vladimirs Amount Page 1 of 5 B ER Search Criteria List gt NotSigned FT Signed FT Failed V Executed Max list length 6 Filter Processed transactions cannot be deleted lt is possible to search them with filter criteria 3 4 Deposits 5 4 1 Term Deposits In this menu You can see current deposits and open new deposit agreements Opening of new Deposit To open new deposit choose according type of deposit and press New Contract 2p Time Deposits No contracts found for chosen customer To open deposit starting from amount of 50 000 LWL or equivalent in other currency please choose Term deposit with special interest rate In order to agree on a special rate please contact us by phone 371 67 959 203
18. ate there will be created transaction and it will appear in transaction list Transactions not signed You can create several transactions and sign them all with one code e Create and Sign transaction will be created and You will have to sign it Signed transactions will appear in list Signed transactions After execution it will appear in list Processed transactions lf transaction will not be executed then it will appear transactions 12 in list Rejected 3 3 3 International Transfer Here You can make transactions in all currencies except EUR to other banks of Latvia and in all currencies to foreign banks International transfer 7 Help Document Humber 09751634 Value date 25 09 2013 FF Wait for a deposit on the account Type of payment Standard Charge for Transfer Payer and beneficiary SHAY Account Mor inu konts LYOGMARAQOOOIN0035702 EUR 1765409 21 176 7 Amount Beneficiary Information Beneticianes Mame Company Hame 7 7 D Account Humber Payment details Residence country AD ANDORRA Bank Hame Bank Address C Save beneficiary 5 Intermediary Bank Information Recount Humber Bank Mame Bank Address Reset To make transaction following fields should be fulfilled e Document Number number assigned by eBank You can also input Your own number e Value date date of transaction creating It is possible to
19. ccount saving Account Adding to Principal Value date Nor inu konts LV1TSMARA2041000032708 LVL LV 7 MARA204 1000032720 30 09 2013 Wait for a deposit on the account Contract Saving Account Nor inu konts LW13M4R42041000032708 LVL 000 0 00 Amount Back 28 Withdrawal from Savings Account To withdraw funds from Savings Account press Withdraw Saving account fa gt 3 Customer Name Company Name Code Address Zile Kaspars 102079 10207 Riga LV 1039 Latvija Saving Account Details Contract No SA 140967 Term 30 09 2013 30 09 2014 Contract Status Valid Currency LVL Amount 0 10 Contract Saving Account Bankas darbinieka algas konts LV63MARA2041000032709 LVL saving Account LY93MARA2041000032723 Withdraw Back Indicate amount that You would like to withdraw then press Show and sign the transaction Saving account 3 Print pa Customer Name Company Name Code Address Zile Kaspars 102079 10207 Riga LV 1039 Latvija Saving Account Details Contract No Term Contract Status Currency Amount Contract Saving Account saving Account 5A 140967 30 09 2013 30 09 2014 Valid BYE 0 10 Bankas konts LV83MARA2041000032709 LVL LVISMARA204 1000032725 Partial Withdrawal Value date Contract Saving Account Bankas konts 30 09 2013 LYBSMARA2041000052709 LWL 0 21 0 21
20. dit institution Danske Bank A S 17568 30 09 2013 55878889 3 2 2 2 Download statement Here You can create and download account statement in XML file format that corresponds to Financial Data Exchange Standard FiDAViSta created by Association of Commercial Banks of Latvia You can acquire more information in our webpage www danskebank lv To create account statement as XML file You should have following internet browser settings Internet browser Settings MS Internet Explorer Danske Bankas eBankas address Tools Internet Options Security https ebanka danskebank lv must Trusted Sites be added to Internet browser s trusted sites MS Internet Explorer Must be activated pop up windows Tools Internet Options Privacy Turn off Pop blocker MS Internet Explorer Must be activated browser s prompt Tools Internet Options Security for file downloads Custom level Downloads Automatic prompting for file downloads Enable To download account statement as XML file You must select account and specify period To select several accounts select checkboxes or select them with mouse while holding Ctrl key Statement download Account statement Download statement Account Period Sortrecords by amount Format Nor kinu konts LW33MARA0000100035701 USD Nor kinu konts LW76MARADOD00100035703 GBP Nor kinu konts LW11M4R42041000024402 DKK Nor kinu konts LY60MARA0000100035700 LWL Nor
21. e Company Name input name of beneficiary or part of it Account Number input beneficiary account or part of it You can input values in one or several fields for search of template When fields are fulfilled press Search If no template will meet search criteria then You will receive message There are no templates by search criteria If there will be find any template it will be displayed on screen By choosing template You have options Make operations Edit Duplicate Delete Creating of template For creating new template press New Templates for transfer in Latvia G Help Domestic transfer templates International transfer templates Payer Information _ Wait for a deposit on the account Type of payment Standard Account Nor kinu konts LY0O6MARA0000100035702 EUR 1765408 20 1765 y Amount Beneficiary Information Beneficiaries y Name Company Name Account Number Personal Legal Entity s Code Details of Payment Residence country LW LATVIA y Save beneficiary Template Template name Dn ME 16 For creating template You must fulfill following fields e Wait for a deposit on the account if at the moment of creating transaction there is not enough funds on account then by selecting Wait for a deposit on the account transaction will wait 10 working days If during those 10 days there will not appear enough f
22. e account No Type of payment Standard Account Nor kinu konts LYO6MARADOD0100035702 EUR Amount 1 00 Beneficiary Information Name Company Name Test Account Number LW56HABAD551032346472 Bank Code HABALV22 Bank Name SWEDBANK AS Personal Legal Entity s Code 41111111111 Details of Payment test Residence country LV LATVIA Template Template name test Back Press Save to save created template 5 5 4 2 templates lt is very convenient way how to create recurring payments to Your business partners etc by pre saving necessary data in eBank Search of templates You can search templates based on such parameters 17 International transfer templates Here You can create templates for international transfers and search or edit already existing Account choose debit account of template Template name input name of template name or part of it Name Company Name input name of beneficiary or part of it Account Number input beneficiary account or part of it You can input values in one or several fields for search of template When fields are fulfilled press Search If no template will meet search criteria then You will receive message There are no templates by search criteria If there will be find any template it will be displayed on screen By choosing template You have options Make operations Edit Duplicate Delete Creating of templates Templates for In
23. eeesssooomssneeeeeeeeesessconussseseretes 30 Se A O e ODER 30 3S Oe Lav gt Hano cap harer on cdi ee ee ee ae ede Oe eee ee 30 A Mes aene eee ne nn ee ene oe Eee eee eee eee eee eee eee 31 2GA it 2 O A e 31 30e DEA MESS Sd SI Oe KH des 32 S L Chante PISSWOr deans rs aa een Sne eter N Se 5 7 2 Preferences and ATA a Se SL DAS DO AS hed eter a adel it 33 ISLA SESSION IO AUN A ed 53 Be FM SN BS Urge ceca Salt a A a a 54 gt E SSS ON accra re teak reaktor ane es elton Raat a nae cee oe 34 O A O 55 1 Introduction This manual will help You to start work with Danske eBank and it is great help when dealing with neccessary tasks step by step 1 1 eBank options With Danske eBank You can e manage Your account anytime from anywhere with PC other device and Internet receive and update info about executed transactions and other operations e receive information about FX rates e view and download account statements electronically make transactions in all major currencies within Bank to other bank in Latvia or in foreign countries save any payment order as template for creating similar payments in future perform currency conversions open Savings account fund it and withdraw money from it open Deposits buy and sell shares and obligations buy and sell investment funds receive information about your portfolio and follow up orders execution view loan repayment schedules Additional functionalities for busi
24. eive new PIN code request new PIN Input new PIN code Input it again for confirmation PIN code is changed remember it You should never reveal PIN code to other person even not to the Bank s employee Attention Code calculator will be locked if You will input PIN code 3 times To unlock it contact Bank s Contact centre by phone 371 67959599 working days from 8 30 until 18 00 or visit any of Bank s Customer Service centres If You have lost code calculator immediately contact Bank by phone 371 67 959 599 5 Work with eBank 3 1 Home page After successful authorization there will open Home page There You can see 5 accounts quick access to My menu and unread messages By choosing option Edit You can adjust My menu according to Your needs lf You want to see all accounts press link All Accounts Danske ft Home Accounts gt Transfers gt Financial Instruments gt Deposits gt Loans Currency exchange b Messaging gt Settings There are unsigned transactions There are rejected transactions There are unread messages A Accounts 2 Edit AllAccounts amp Print Name Account Currency Balance Reserved Available Funds CHF LVOSMARA0000101775706 CHF 0 00 0 00 0 00 EUR LV16MARA0000101775702 EUR 256118 12 0 00 13881 88 CAD LV58MARA0000101775722 CAD 0 00 0 00 0 00 USD LV43MARA0000101775701 USD 0 00 0 00 0 00 My menu G Help eo Transactions not Account l
25. etters max length is 10 symbols This number is assigned to payment batch e File choose file that You want to import After completing all fields press Show 20 a 3 Payment batch import Document Number 09261111 Value date 26 09 2013 Payment file File 2MARALVL_LV668MARA2041000022968 xml Create Create and Sign Then You have three options e Create payment batch will be imported and it will appear in list Transactions not signed You can import several batches and sign all of them with one code e Create and Sign payment batch will be imported and You will need to sign it e Back You will be redirected back to payment batch import screen Imported but not signed payment batches will appear in list Transactions not signed Before signing You can see the list of payments and view information about the batch Signed payment batches will appear in list Signed transactions When Bank will have processed payment batch it will appear in list Processed transactions 5 5 6 Transaction list 5 5 6 1 Transactions not signed In this list You can see created but not yet signed transactions Transactions list amp Print Transactions not signed Signed transactions Rejected transactions Processed transactions All transactions Transactions not signed 1 1 Total 1 dl Oper No Date Doc No Transaction Account No Currency Amount Beneficiary Template
26. input future date transaction will be executed on that date or on next Bank s working day if inputted date will be holiday There must be enough funds on account to successfully execute transaction e Wait for a deposit on the account if at the moment of creating transaction there is not enough funds on account then by selecting Wait for a deposit on the account transaction will wait for 10 working days If during those 10 days there will not appear enough funds transaction will be rejected e Type of payment choose type of payment Standard Urgent or Express from it depends commission fee and execution time 13 Charge for Transfer indicate party who will cover charges If You will choose Payer OUR then You will have to cover Bank s charge for transfer as well as correspondent bank charges If You will choose Payer and Beneficiary SHA then You will have to cover only Bank s charge for transfer but correspondent bank charges will be covered by beneficiary Account choose account from which to execute transaction Amount input amount of transaction Name Company name input name of beneficiary Address of Beneficiary input beneficiary s address street flat no city country and or beneficiary s personal code or passport number for legal entity its legal code Account Number input beneficiary s account Payment details input purpose of payment e g agreement no invoice no etc Please do not
27. ist Account statement i signed To own account in 28 International transfer gt Danske Bank If You want to change My menu settings press link Edit Dashboard settings Account settings Wi Show accounts My accounts My menu settings Show my menu Menu items Account list Account list Account statement Bank of Latvia exchange rates Change Password Currency Exchange Danske Bank exchange rates Domestic Transfer Intermediate statement International transfer I same Messages settings 4 Show messages Message count Default Settings Dashboard accounts 4 5 Bankas darbinieka algas konts L Y83MAR Bez limita STANDARD karte priv tper LY Nor inu konts LYS6MARA2041 0000327 a Nor inu konts L V13MA4RA42041 0000327 1 4 My menu 6 6 p Dashboard settings Deal Confirmations e Dowenload statement Go Beneficiary list Account statement Alltransactions Reset Press Save button to save chosen settings Domestic Transfer Check Show accounts if You want to see accounts in Home page It is possible to add 5 accounts in Home page Use arrow buttons to add or remove accounts from the list or change order Check Show my menu if You want to define options which will be included in Home page Use arrow buttons to add or remove options Check Show messages if You want to see new unread messages in Ho
28. itions of deposit if necessary make amendments If all is correct press Create or Create and Sign in case if You want to sign deposit immediately Time Deposits To open deposit starting from amount of 50 000 LVL or equivalent in other currency please choose Term deposit with special interest rate In order to agree on a special rate please contact us by phone 371 67 959 203 or 371 67 959 204 from 9 a m till 4 p m every business day select deposit type Select servicing account Enter data Check and sign Deposit Details Contract Current Account LV13MARA2041000032708 Currency LVL Amount 6000 00 Term 26 09 2013 02 01 2014 Interest Payable Monthly Annual Percentage Rate O3 Interest 4 08 Create and Sign Back Deposit opening must be signed on the same day when it is prepared After signing it will be processed by Bank and You will be able to check its status in transaction list Viewing deposit Choose type of deposit and press Show If You want to see all deposits select All and press Show If You want to see additional information about deposit press on link Contract No Customer Mame Company Mame SIA PLU PLU Code 4000 Address Riga Latvija Deposit Type Contract No Currency Amount Interest Rate Term Deposit with special conditions D01 2625 15 01 2014 15 01 2014 EUR 1550000 09 Customer SIA PLUPLU O Term Deposit with monthly interest payment Term Deposit with i
29. ked blocked amount e g tax penalty Available balance currently available balance Account Balance Amounts total here You can see total amount of all respective currency account balances and also total amount of all account balances converted in EUR Please keep in mind that account balances for card accounts do not reflect the real time balances of cards due to several reasons e Information about processed transactions with card is refreshed on working days at 11 00 Transactions made with card are displayed in eBank on the day when are made debit credit operations between Danske Bank and merchant s bank usually it is 2 days after transaction e When replenishing card card account balance is refreshed after the replenishment is booked in card account Information about card account replenishing in eBank is visible sooner than actual money is available e Information about card account balance is refreshed 5 time per working day If card replenishment is made until 9 00 11 00 13 00 15 00 or 17 00 then money is available respectively from 9 30 11 30 13 30 15 30 and 17 30 You can see additional info about account by clicking on its number If You want to add to account specific name write it in field New Name in bottom part of screen max length is 35 symbols and press button Save Change Account Name Current Name Nor kinu konts New Name 3 2 2 Account statements 3 2 2 1 Acco
30. me page 3 2 Accounts 3 2 1 Account list Here You can see Your accounts their balances and blocked amounts as well as closed accounts Danske SIA VentEko Home Account list amp Print Accounts v Accounts Name Company Name Account No Currency Balance Future Balance Blocked Available balance Account list Nor kinu konts LV16MARA00001017 75702 EUR 256118 12 256118 12 0 00 Account statement Nor kinu konts LWY7OMARADO00101775700 EUR 14380 31 14380 31 0 00 Statement by e mail Nor kinu konts LV22MARA2041000018578 EUR 1000254 1000254 1000000 Transfers P ea e ri Closed accounts gt Financial Instruments Name Company Name Account No Currency gt Deposits Krajkonts LV77MARA2041000016521 LVL Loans Nor kinu konts LV7OMARA0000101775700 LYL gt Currency exchange Account Balance Amounts Messaging Currency Amount EUR j as EUR 231735 27 231735 27 LWL 0 00 0 00 Total 231735 27 AN There are unsigned transactions There are rejected Note i i 3 i transactions Account balances for card accounts do not reflect the real time balance of cards Read more e Name Company Name You can assign each account its specific name by clicking on according Account No then detailed information about account will appear Account No account number Currency abbreviation of account currency Balance current balance in Your account Future balance balance after completing all pending transactions Bloc
31. ness e option to import payment orders from company s accounting system e save account statement electronically for automated data processing in company s accounting system e option to define different user right s and transaction signing levels For electronical data exchange is used Financial Data Exchange Standard HDAViSta created by Association of Commercial Banks of Latvia You can acquire more information in our webpage www danskebank lv 1 2 Technical requirements Before using eBank make sure that You have e Internet browser compatible with current standards e Internet browser has activated Javascript Use only navigation buttons which are accessible in eBank s layout Internet browser navigation functions Stop Reload Back Forward may not work 2 Connecting to eBank i Open webpage www danskebank lv and press Log in eBank or open webpage https ebanka danskebank lv Input Your user code It is indicated in Agreement of eBank usage and service Every user has unique user code Log on to eBank step 1 2 Ligums par E bankas lieto anu un apkalpo anu Nr IB_1 105148 Agreement on usage and servicing of E bar Nr 18_1 105148 User IB 0034003 DOetuma Dete 20120405 Password Versand beds Perse tember Raper bier de Entre code KUENTA DAT CUSTOMERS DATA 040376 124268 Kheta kede Tuetomera code 24281 Hen UETOTAJA DATI USERD
32. nput Personal code and if beneficiary is person non resident then input passport number If beneficiary is legal entity then input its registration code for residents 11 symbols Details of Payment purpose of transaction e Residence country choose the country of beneficiary s residence You can find it by inputting first letter of country and then selecting it from the list e External Payment Code field must be fulfilled only for transactions between LV resident and non resident if transaction amount exceed 10000 EUR or equivalent in other currencies Choose from list code which most precisely describes purpose of transaction and press button Enter 11 After all fields are fulfilled press Show Domestic payment Enter data Check data Payer Information Document Number Value date Waitfor a deposit on the account Type of payment Account Amount Beneficiary Information Name Company Name Account Number Bank Code Bank Name Personal Legal Entity s Code Details of Payment Residence country Create Create and Sign Y al 7 3 09251425 25 09 2013 No Standard Nor kinu konts LY06MARA0000100035702 EUR 45 00 LMT SIA L 21HABA0001 408032543 HABALW22 SWEDBANK AS 50003050931 test MZ MOZAMBIQUE Back Check if all information is correct if not then press Back and fix error If all information is correct then You have such options e Cre
33. nterest payment at the end ofthe term Term Deposit with interest payment at the beginning of the term Term Deposit with special conditions E All New Contract Then You will see following information 24 Customer Mame Company Mame SIA PLUPLU Code 4000 Address Riga Latvija Deposit Details Contract Mo O01 26725 Term 19 12 2012 15 01 2014 Contract Status Valid Currency EUR Amount 1550000 Interest Posting At maturity Annual Percentage Rate 0 9 Interest 157 90 Interest Paid 0 00 Automatically Renewed Contracts No renewal Amount Contract Current Account Mor kinu konts LWYOBMARADO0000000000 EUR DepositAccount LY33MARA0000000000 0000 Back Contract No number assigned by Bank Term deposit beginning and end date Contract status status of deposit contract Currency currency of deposit Amount amount of contract Interest Posting type of interest posting depends from deposit type every month at the end of term at the beginning of term Annual Percentage Rate interest rate per year Interest amount of interest which will be paid to You during deposit time From this amount Bank can subtract taxes according legal rules Interest Paid amount of already paid interest Automatically Renewed Contract s Amount if agreement is registered with automatic renewing option then in this field is visible renewing amount Contract Current Account account in which will
34. one or several e mail addresses which will receive account statement Write each address By pressing button History of Requests You will see all previous account statement requests 3 3 Transfers 3 3 1 To own accountin Danske Bank Here You can make transfer between Your Danske Bank Latvia accounts in one currency To own account in Danske Bank G Help Document Number p9251338 Value date 25 09 2013 Waitfor a deposit on the account Debit Account Nor kinu konts LW27MARA2041000020331 EUR 500 00 500 00 y Amount Credit Account Krajkonts priv tiem u LW25M4R42041000027642 EUR 1858054 Fl Details of Payment To make transaction following fields must be fulfilled e Document number number assigned by eBank You can also input Your own number e Value date date of transaction creating lt is possible to input future date transaction will be executed on that date or on next Bank s working day if inputted date will be holiday There must be enough funds on account to successfully execute transaction e Wait for a deposit on the account if at the moment of creating transaction there is not enough funds on account then by selecting Wait for a deposit on the account transaction will wait 10 working days If during those 10 days there will not appear enough funds transaction will be rejected Amount input amount of transaction Credit Account choose beneficiary account Details of Pa
35. or 371 67 959 204 from 9 a m till 4 p m every business day Customer le Kaspars Term Deposit with monthly interest payment Term Deposit with interest payment at the end of the term Term Deposit with interest payment at the beginning of the term Term Deposit with special conditions All New Contract Choose the account from which deposit will be made and where will be credited interest with deposit amount then press Show fa P Time Deposits To open deposit starting from amount of 50 000 LVL or equivalent in other currency please choose Term deposit with special interest rate In order to agree on a special rate please contact us by phone 371 67 959 203 or 371 67 959 204 from 9 a m till 4 p m every business day select deposit type Select servicing account Enter data Check and sign Customer Name Company Name Zile Kaspars Code 070707 070707 Address Raunas lela Riga Term Deposit with monthly interest payment From Account Nor kinu konts LV13MARA2041000032708 LVL 0 00 11 C ipa on Input amount which You want to deposit and end date of deposit then press Show Customer Name Company Name Zle Kaspars Code 070707 070707 Address Raunas lela Riga From Account Nor inu konts L W13M4RA42041000032708 LVL 0 00 11 00 Amount 100 00 Term 26 09 2013 28 10 2013 Interest Payable Monthly Back 25 Check cond
36. ou need to correct anything or You want to process only few transactions from file press View Operation Import Transfer import Lo p Payment batch import File information Number Name Operations Errors Type Date 557157 TESTMARALYL_LV68MARA2041000022988 xml 1 D Fidavista 24 09 2013 3 Operation amounts Currency Amount LVL LWL 100 00 100 00 Total 100 00 Operations Account Errors LVBSMARA2041000022988 LVL Currency Amount Doc No Transaction 1234567 MH Oper Rec 557158 Value date 2013 10 26 Domestic payment 100 00 If there is need to correct any of transactions then open it by clicking on operation number After correcting press Save After all necessary correcting press button Process Transactions will be processed and appear in list Transactions not signed 5 5 9 2 Payment batch import Payment batch import is different way of importing payments from accounting system Main difference is that all transactions will appear together and there will be no possibility to correct any of them Payment batch import Transfer import Payment batch import Document Number 09261111 26 09 2013 Value date Payment file File Choose File No file chosen To import payment batch You have to fulfill such fields e Document number number assigned by eBank You can also input Your own number in digits or l
37. splay beneficiary bank s corresponding account in Central Bank of Russia 20 digits starts with 301 Last three account digits must match BIK code last three digits In eBank this account must be inputted in field Bank Account O Bank Account if You indicate intermediary bank then input beneficiarys bank s corresponding account number of respective intermediary bank Intermediary Bank Information If necessary then here You can input information about intermediary bank which is involved in processing of transaction Account Number input if You have such information Bank Name input the precise name of intermediary bank Bank Address input beneficiary s bank address street house no city country Bankas kods choose corresponding bank ID code type from list After all fields are fulfilled press Show There will appear international transfer form 14 International transfer Payer Information Ch D 3 Document Number 09251724 vela wais lt S UNE alla Estimated Clearing Date 27 09 2013 Type of payment standard Charge for Transfer Payer and beneficiary SHA Account Mor kinu konts LY33mMA4R40000100035701 USD Amount 234 00 Beneficiary Information Mame Company Name Domeniks SIA Address of Beneficiary Account Number Details af Payment krasta 34 Riga LY 1003 LYS1HABAOOD21 308035922 Residence county AD ANDORRA External Payment Code Bank Mame SIVEDBANK AS Bank Address 1A
38. t File Size Limit 204 800 KB Max Operations in a File 200 File Type Fidavista El Wait for a deposit on the account File Browse Description of selected format e File Type Fidavista In future there will be available additional file types e Wait for a deposit on the account if at the moment of creating transaction there is not enough funds on account then by selecting Wait for a deposit on the account transaction will wait 10 working days If during those 10 days there will not appear enough funds transaction will be rejected e File choose file location Press button Send If fle is corresponding to specification then it will appear in list of imported files If there will be any errors in file You will get the message Operation Import amp Print Transfer import Payment batch import File Size Limit 204 800 KB Max Operations in a File 200 File Type Fidavista y Wait for a deposit on the account File Choose File No file chosen Description of selected format Imported Files xX Number Name Operations Errors Type Date z 557157 TESTMARALYL_Lvb8MARA2041000022988 xml 1 0 Fidavista 2013 09 24 Check Process View Press Check to be sure that file does not contain any errors 19 If there is no need for error correction then press button Process Transactions will be processed and apper in hist Transactions not signed If Y
39. ternational Transfers G Help Domestic transfer templates International transfer templates Waitfor a deposit on the account Type of payment Standard y Charge for Transfer Payer and beneficiary SHA y account Nor kinu konts LVOBMARADOOO100035702 EUR 176540820 1765 gt Amount Beneficiary Information Names Company Name Address of Beneficiary Account Number Payment details i Residence country AD ANDORRA y Bank Name Bank Address Bank Code SWIFT hd Search Bank Account Save beneficiary Intermediary Bank Information Template Template name EN Reset Back Please see information about template field fulfilling in chapter International Transfer After inputting all values press Show and then Save 18 3 3 9 Transfer import 3 3 9 1 Import of transactions Here You can import payments by Transfer import option lt is convenient way how to automatically create payments from company s accounting system thus making payment creating easier and faster Payment file which You want to import must correspond to Financial Data Exchange Standard FiDAViSta created by Association of Commercial Banks of Latvia You can acquire more information about data standard in our webpage www danskebank lv To start payment importing choose menu Transfer import Operation Import Transfer import Payment batch impor
40. unds transaction will be rejected e Type of payment choose type of payment Standard or Express from it depends commission fee and execution time e Account choose account from which to execute transaction e Amount input amount of transaction e Name Company name input name of beneficiary e Account Number input beneficiary s account e Personal Legal Entity s Code if beneficiary is person resident then input Personal code and if beneficiary is person non resident then input passport number If beneficiary is legal entity then input its registration code for residents 11 symbols e Details of Payment purpose of transaction e Residence country choose the country of beneficiary s residence You can find it by inputting first letter of country and then selecting it from the list e External Payment Code field must be fulfilled only for transactions between LV resident and non resident if transaction amount exceed 10000 EUR or equivalent in other currencies Choose from list code which most precisely describes purpose of transaction and press button Enter e Template name input name of template max length 30 symbols Then press button Show On screen will appear fulfilled template Templates for transfer in Latvia amp Print 7 Help Domestic transfer templates International transfer templates Operation Creation Schedule Optional Payer Information Waitfor a deposit on th
41. unt statements Here You can see account statement where are displayed transactions in selected period of time account balances at the beginning end of time period as well as debit credit turnover To view account statement select account period of time and press button Show lf You want that in account statement transactions would be visible starting from newest then You should select checkbox Show Newest Records First Statements G Help Account statement Download statement Account Krajkonts priv tiem uz mumiem LV25MARA2041 00002 y Period By specified dates x 25 09 2013 25 09 2013 FT Show Newest Records First Sort records by amount y Max List Length Statements amp Print Account statement Download statement Danske Bank AS fili le Latvij Statement Date 30 09 2013 C su iela 31 5 Latvija Riga LV 1012 LV Period 09 09 2013 30 09 2013 Corporation Code 40103163202 a VAT Code LW40103163202 adelaida ove Zile Kaspars Opening Balance 0 00 Riaa LY 1039 LV Personal code Closing Balance 0 10 Debit 0 00 Account LW93MARA2041000032723 LVL Credit 0 10 Records 1 1 Total 1 Transaction type caia Transaction counterparty Transaction details Value date Transaction code Intrabank transaction Krajkonta papildin ana p c liguma Nr SA 140967 PAYER Zile Kaspars 0 10 Personal Legal Entity s Code Account No LV83MARA20410 Payer s cre
42. withdraw funds then press according Contract No 27 Saving account Customer Name Company Name Code Address Zile Kaspars 102079 10207 Riga LY 1039 Latvija Saving Account Details Contract No Term Contract Status Currency Amount Contract Saving Account saving Account lt Back 3A 140939 30 09 2013 30 09 2014 Valid LVL 0 00 Nor kinu konts LV1IS3MARA2041000032708 LVL LY 7MARA204 1000032720 There will be displayed such information Name Company Name name of customer Code customer s legal or personal code Address customer s address Contract No ID number assigned by Bank Term period of time from start of agreement until date of automatical prolongation Contract Status status of Savings Account valid or closed Currency currency of Savings Account Amount current balance of Savings Account Contract Saving Account customer s current account in Bank Saving Account number of Savings Account Adding funds to Savings Account To add funds press Add Saving account Customer In field Amount input amount of funds that You want to add press button Show and sign the Name 7 Company Name ile Kaspars Code 102079 10207 transaction Address Riga LY 1039 Latvija Saving Account Details Contract No SA 140939 Term 30 09 2013 30 09 2014 Contract Status Valid Currency LVL Amount 0 00 Contract Saving A
43. yment purpose of transaction After fulfilling all fields there are such options Debit account choose account from which to execute transaction e Create there will be created transaction and it will appear in transaction list Transactions not signed You can create several transactions and sign them all with one code e Create and Sign transaction will be created and You will have to sign it e Reset all information in fulfilled fields will be deleted Operation Signing with Password from the Table amp Print Operations to Sign Oper No Date Doc No Transaction Account No Currency Amount Correspondent 1086057 25 09 2013 09251357 Domestic payment LVO6MARA0000100035702 EUR 1 01 Testa sa m js Testa Operation amounts Currency Quantity Amount EUR EUR 1 1 01 1 01 Total 1 1 01 Enter code with number 11 Code 10 Signed transactions will appear in hst Signed transactions After execution it will appear in list Processed transactions f transaction will not be executed then it will appear in tst Rejected transactions 3 3 2 Domestic Transfer Here You can make Transfer in EUR and other currencies to other Danske Bank account or make transfer in EUR to other bank in Latvia Domestic payment 7 Help Enter data Check data Payer Information Document Number 09251407 Value date 25 09 2013 Wait for a deposit on the account
Download Pdf Manuals
Related Search