Skyus 3G - Feeney Wireless
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1. Device driver software installed successfully Figure 6 Sierra Wireless Installation Completed FW okyus 3G Verizon Quick Start Guide Connecting the Antenna To ensure that you are using the appropriate cellular antenna please contact the appropriate FW representative to provide the proper service to your installation Band CDMA 1xRTT EV DO RevA 850 1900 MHz Connect the cellular antenna to the device The connection will be made to the outer most antenna connection shown in Figure 7 The interior antenna connection is primarily used for 4G devices The inner most antenna is used to receive diversity and is optional Antenna Connection Figure 7 3G Antenna Connection Connecting to Computer or Router Connect the Type A Male side of the enclosed USB cable to your computer or alternate host device Connect the Mini B Male side of the enclosed USB cable to the Skyus Figure 8 Type A Male USB Figure 9 Type Mini B Male USB Power is provided by the USB cable Once connected your Skyus will power up and attempt to register to the carrier Activation Your device is ready to be activated only after the cellular carrier sets up an account and provides a phone number and or IP address for your device Once you have an account associated with your device activation will be performed when connecting to the cellular network for the first time If you are not sure if your device has an account contact your sales represe2. Skyus 3G Quick Start Guide Verizon I Quick Start FW okyus 3G Verizon Quick Start Guide Preface Copyright Copyright 2013 Feeney Wireless LLC All rights reserved This document may not be copied in part or otherwise reproduced without prior written consent from Feeney Wireless except where specifically permitted under US and International copyright law Disclaimer The information in this document is subject to change without notice Feeney Wireless FW assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www feeneywireless com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names or individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Trademarks and Patents Feeney Wireless and the FW logo are trademarks of Feeney Wireless LLC Skyus Skyus 3G Skyus 4G Skyus Global CIRA CIRA X CIRA X2 and Axiom are trademarks of Feeney Wireless LLC VaraSight and the VaraSight logo are trademarks of Feeney Wireless LLC Other trade names used in this document may be trademarks or registered tra
3. EEE NO VAN UN CY A E E E EA AA E EE ASE A E E A 11 FURRE DE O a E EO TEAT TOONA OONO ENA 11 FG CO A FAIS cece e AA AAA E A A 12 FW okyus 3G Verizon Quick Start Guide Overview The Skyus platform is a rugged low cost self contained modem kit The Skyus platform simplifies the integration efforts of adding mobile connectivity in M2M solutions and accelerates time to market for creating connected devices In contrast to standalone radio modules the Skyus uses a standard USB connection interface making it readily compatible with the largest choice of host devices Integration of the Skyus 3G into a Windows based system requires at a minimum two high level components the driverand a mechanism to provide connection management This document is intended to guide you through the process of connecting the hardware and setting up these two components Intended Audience This document is intended for users responsible for the initial set up of the Skyus and assumes the installer possesses a basic working knowledge of computer networking wireless routing and network administration Scope This Quick Start Guide focuses on the installation and configuration of the Skyus For information necessary above and beyond this level of operation please refer to the User s Manual FW recommends initial set up of the Skyus should be performed on a bench with a computer to gain some familiarity with the hardware and software of your system Environme
4. 2M applications EY tccroriies SKYUS Watcher utility configure Connection Signal Strength Signal Quality Ping Check Figure 15 Skyus Watcher 3G Skyus Watcher is available after signing an End User Licensing Agreement EULA with FW Skyus Watcher can be downloaded from the FW website The Skyus Watcher installation package is available at http www feeneywireless com downloads SkyusWatcher3G For information on the installation of the Skyus Watcher application please reference the Skyus Watcher 3G User Guide Sierra Wireless Watcher Sierra Wireless provides a connection utility compatible with Skyus devices that can manage connections and display network coverage indication For more information on Sierra Wireless Watcher go to www sierrawireless com or contact your FW sales representative FW okyus 3G Verizon Quick Start Guide Contacting FW For help with installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions contact us during business hours Monday through Friday excluding holidays between 8 a m and 5 p m Pacific Time Support E mail support feeneywireless com Telephone 800 683 4818 Website www feeneywireless com Mailing Address P O Box 2549 Eugene OR 97402 When contacting technical support please have the following information on hand 1 Serial Number 2 Date that you receive
5. be determined by tuning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment to outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help ao 9 0 Exposure to RF radiation To comply with FCC RF exposure compliance requirements for mobile configurations a separation distance of at least 20cm must be maintained between the antenna of this device and all persons Do not collocate or operate this device in conjunction with any other antenna or transmitter Contains TX module FCC ID N7N MC5728 Document number 25 52 002 03 Rev B
6. d your device 3 Brief description of the problem Online Library For other documentation see our online document library at http feeneywireless com documents Return and Warranty FW offers a standard one year warranty on all hardware For returns or warranty information call our 800 number Further Specifications For more specifications please see the Skyus 3G Spec Sheet FW okyus 3G Verizon Quick Start Guide FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communication FW does not guarantee that interference will not occur in a particular installation Operation is subject to the following conditions a This device may not cause harmful interference b This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment If this equipment does cause harmful interference to radio or television reception which can
7. demarks of the manufacturers or vendors of the respective products Intended Use Use this product only for the purpose it was designed for refer to the datasheet and user documentation For the latest product information visit us online at www feeneywireless com FW okyus 3G Verizon Quick Start Guide Contents NI E AEA ares ese decoder tose need easels gnc ck pelea a eet cs A E A O esta E A E 3 ei Cel atelere AUdICNCO ienien E E E E EEEE Spanier EA 3 OPE O EE AE EOE E A E A T 3 Environm ites pec aO ainn N RE 3 POWER Cons ompUO arsina AT A A AE AE EE TEE 3 BEY ScD FUL OM STEDS ossee EA EEEE AAE EEE SE AES AESA E A EE EEE EEE 4 Packing List Package Contem erin E E EE 4 OPTa YS E a E A E ere ae ere 4 fMstallation oft sierra Wireless Di ETans anaa i aaia EN nr NNA Ei A AREA 4 CONME ROE AR N o A E T AEA A E E E EE E OE A O 6 Connecting to Computer or Router ssessessesssessessessesseeseessessessesscoseoseessessessesseseessessesscoseoseesressessessesseoseeseesressesseoseoscosresseseoseostessessessesseoseeseesee 6 AC O e E E TE E E ee aueaaecses 6 PEO SOI r ANEO AEAN AANEEN O AE 7 NWN SEI OI Mand go reinir E E AE N A 9 SR WS VV AC AS E S A ETE O O O OS EAE E O E T 10 Sierra Wireless Watcher sseseesseseeesssseesssseesssseeosssecossserossseeosssscesssceossseeossseeossseeossserossssrosssseessseeeossrerossrerossserosserossserossserossssresssseeossseeossserossseee 10 CO ATEN aa A EA AEN ONEA 11 ome O y ea E A E AE A A EA N AA 11
8. ntal Specifications The Skyus 3G is designed to operate in a minimum ambient environment of 30 C or 22 F The Skyus 3G is designed to operate in maximum ambient environment of 60 C or 140 F Power Consumption The Skyus 3G power consumption is specified as 500mA at 5VDC typical 1 A peak Indicator Light SMA Antenna Mini USB Port Connectors Figure 1 Skyus Top View Figure 2 Skyus Ports FW okyus 3G Verizon Quick Start Guide Installation Steps e Inspect package contents and compare against packing list e Install Sierra Wireless Driver e Connect antenna e Connect to computer or router e Verify activation e Install connection manager e Verify a connection to the internet Packing List Package Contents Item Description Cable USB 2 0 Type A Male to Mini B Male A nelle If during inspection of package contents it is determined that you are missing an item please contact your FW Service Representative Figure 3 Package Contents Skyus 3G Figure 4 Package Contents USB 2 0 Type A Male to Mini B Male Operating Systems The information contained in this guide is focused on operating your device in a Windows environment If your system is operating with a non Windows application please contact FW for guidance that is specific to your environment Installation of Sierra Wireless Driver The Skyus 3G utilizes an internal Sierra Wireless radio module Drivers for Windows based platforms are pr
9. ntative or FW technical support FW okyus 3G Verizon Quick Start Guide Provisioning Once your device is activated and you connect to the cellular carrier for the first time your device will perform over the air provisioning If required lf the Sierra Wireless Connection Utility has not been installed please refer to the Connection Manager section of this document for instructions After validating the Sierra Wireless drivers and Connection Utility Watcher have been installed connect the Skyus 3G to a laptop via the USB cable Ensure that an antenna is connected to the outermost port on the Skyus 3G modem The system will install the appropriate drivers when the Skyus is connected and the Sierra Wireless Watcher should auto launch If the Sierra Wireless Watcher does not launch start it manually under Program Files gt Sierra Wireless gt Watcher The Watcher utility should detect the Skyus and may prompt to activate the device Activation Wizard Please select one of the following options You enter the activation code Verizon account phone number and System ID SID provided with the product docurnentation Automated Use your modem to start an automated Activation activation session Figure 10 Activation Wizard Automated Activation If prompted select Automated Activation and click Next Keep the 22899 selected default option and click Next FW okyus 3G Verizon Quick Start Guide The next step
10. ovided in binary form by Sierra Wireless and are available for download on the FW website For quick connection download driver only package directly from FW This package is available here http feeneywireless com downloads Under Skyus 3G Drivers click the Download Files button to begin downloading the driver file for installation FW okyus 3G Verizon Quick Start Guide Ifyou are working on the device you intend to use the Skyus with proceed with installation on the local drive f you are working on a separate device from the one you intend to use the Skyus with save the file to a portable media device which will be used to install the drivers on the separate device Begin the installation of the Sierra Wireless drivers by clicking on the executable driver installation file Welcome to the installation for Sierra Wireless MUX Driver Package Sierra Wireless USB MUX Driver Package will be installed on your computer To continue dick Next WARNING This program is protected by copyright law and international treaties Figure 5 Sierra Wireless Driver Installation Follow the necessary steps to finish the installation until the screenshot matches the image shown in Figure 6 4H Sierra Wireless USB MUX eee ee The installation has successfully installed Sierra Wireless USB MUX Driver Package Click Finish to exit the installation Rii Your device is ready to use
11. will establish a connection to an automated activation service Please be patient as this may take a few minutes Please select Next to begin The following number x will be dialed saa Figure 11 Activation Wizard Automated Activation Service The activation process will begin Activation in progress Connected Figure 12 Activation Wizard Connected The user will be notified if the activation failed or succeeded After the Activation is Successful message you will now be able to test the connection FW okyus 3G Verizon Quick Start Guide Fa Sierra Wireless Watcher Verizon Figure 13 Sierra Wireless Watcher Test Connection Click the green Connect button The connection process will be started Connecting to Internet Figure 14 Sierra Wireless Watcher Connection to Internet Connection Manager There are multiple options for connection management The following sections will provide a brief description of relevant connection managers Please contact FW Support for guidance regarding the correct manager for your installation FW okyus 3G Verizon Quick Start Guide Skyus Watcher Utility In some installation applications FW can provide a connection management and watchdog utility entitled Skyus Watcher The Skyus Watcher utility is designed to provide connection management for the Skyus 3G Verizon cellular customers to ensure reliable connectivity in unattended M
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