Frequently Asked Questions about Penbo
Contents
1. game I am playing ANSWER When you activate a game Penbo plays a short song followed by a game specific sound Q Penbo stops dancing when I pick her up ANSWER For safety Penbo deactivates her legs when she is in the air The dance stops because it includes leg movement Q I can t get the egg out from the belly when I am holding Penbo ANSWER For safety Penbo doesn t release the egg when she is in the air Place Penbo on the ground and press the heart button to release the egg Q Penbo or Bebe has become wet How do I dry her ANSWER If you notice condensation or evidence that Penbo has become wet IMMEDIATELY turn the power switch to OFF and remove the batteries If Bebe has become wet immediately remove the batteries Put Penbo and Bebe in a dry room temperature environment for 48 hours Install new batteries If either Penbo or Bebe does not function properly thereafter they may need to be serviced Q How do I clean Penbo and Bebe ANSWER Turn Penbo s power switch to OFF Remove the batteries from Penbo and or Bebe Clean with a lightly dampened cloth and allow her to dry properly before installing the batteries again Repeat as necessary NEVER UNDER ANY CIRCUMSTANCES ATTEMPT TO CLEAN PENBO OR BEBE WITH SOLVENTS OR OTHER CHEMICALS Q Why does Penbo close her eyes and make an eeneergyy sound every time I wake her up or turn her ON ANSWER Penbo is low on battery power when she closes her eyes and makes an eeneergyy s2. Frequently Asked Questions about Penbo Q Penbo doesn t respond to Bebe s commands I touch Penbo s head and nothing happens ANSWER Check if Penbo is ON then press the heart button to wake her up If nothing happens then you probably need to change Penbo s batteries Please refer to the user manual for more information Q Why doesn t Penbo respond to me when I talk to her ANSWER Penbo needs to be in a place that is not too noisy so that she can hear you Place Penbo in a quiet place and get close to her about 1m 3ft she will be happy to hear your voice Q Why does Penbo respond differently to the same presses on Bebe s wings or head ANSWER Penbo has a mind of her own and her responses to Bebe depend on her mood She responds differently to the same button presses depending on whether she is happy or sad Q I can t make Bebe ask Penbo to walk and make special tricks ANSWER Point Bebe s beak towards Penbo s heart and press both wings at the same time for about five seconds Penbo makes a ping sound to indicate direct control Q Why can t Penbo hear Bebe while she plays Hide and Seek game ANSWER Penbo locates Bebe when the heart is facing Bebe s beak As Penbo rotates in a circle press on any of Bebe s buttons when you see the heart Penbo reads the signal and walks towards Bebe Q Can I exit a game before it is over ANSWER Yes You can press the heart button at anytime during a game to exit it Q How do I know which
3. ound Please refer to the user manual for more information Q Why doesn t my Bebe make sounds or communicate with Penbo ANSWER Bebe has run out of battery power Replace Bebe s batteries by referring to the user manual Q When I place two Penbo s across from one another nothing happens ANSWER Place the two Penbo s not more than 20cm 8in away from one another and ensure that the two hearts are facing one another The two Penbo s greet one another and they either talk or dance Q Can I play with Penbo or Bebe on a wet surface ANSWER No you should keep Penbo and Bebe in a dry environment
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