Netbiter® Remote Access
Contents
1. 3 Configuring Remote Access in Netbiter Argos 3 1 Activating Remote Access Mode On the Management page select Configuration in Manage and Analyze accounts you also have to select a system and enable Use this system for remote access Management Contact Logout Logged In Account A Status Configuration Overview Firmware Mobile network Properties Last configuration update 2014 08 25 09 04 29 Last synchronization Never synchronized 4 Synchronize configuration Use this system for remote access Fig 4 Enabling Remote Access The Configuration page will now only contain one tab Gateway settings which contains settings for the Remote Access service and for LAN configuration Gateway settings Re m ote a ccess Be aware that using Remote Access over the mobile networks may generate large amounts of data traffic Please ensure that your mobile network subscription plan is able to handle such traffic The Netbiter SIM cards are available with different data traffic options Please contact HMS support if you need further information Se ria po rts A 000000000000 Allow use of RS232 port Allow use of RS485 port OFF TCP UDP port forwarding Allow use of port forwarding OFF Network bridge Allow use of Network bridge Onsite indication amp key The system must be unlocked with a key digital input to be used for Remote Access gt Use the relay output for onsite indication i e light2. Overview 5 22 2 2 1 2 2 2 3 Overview General Description Netbiter Remote Access provides a remote connection via Netbiter Argos to the serial and Ethernet ports on a Netbiter EC300 series gateway This makes it possible to use personal computer software to remotely interact with industrial devices just as if they were con nected locally to the computer To establish the remote connection a driver called QuickConnect is installed on the local computer The driver creates a secure VPN tunnel via Netbiter Argos between the Net biter gateway and the software application on the computer Each tunnel can contain up to 50 individual channels for the actual connections to the remote devices Three types of channel are supported Serial Creates a virtual serial port which is mapped to the RS 232 or RS 485 port on the Netbiter gateway Network bridge Enables a remote connection to the Ethernet LAN port of the Netbiter gateway allowing access to any device on the remote network TCP UDP port Maps the channel to a specific remote IP address and port for TCP UDP forwarding messaging O Netbiter Remote Access is designed for connections that are open only for a limited time 8 hours maximum while the user performs the required tasks Permanent connections for example between a SCADA application and equipment in the field are not supported Supported Equipment Netbiter Remote Access can remotely conne
3. Remote Access disconnected OFF EC310 EC350 24 V DC AC O Relay NO OV Relay COM Fig 11 Wiring diagram relay output Set Use the relay output to ON and connect a lamp or other indication device to the re lay output on the Netbiter gateway as shown in the diagram 3 2 9 Region This will be the tunnel server used for secure communication To minimize latency select a server location closest to where the Netbiter gateway is located Region Preferred server location Location 1 Africa Americas Europe Fig 12 Server location setting 1 When using a mobile connection the optimal location can also depend on the country origin of the SIM card in combi nation with the location of the Netbiter gateway Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Configuring Remote Access in Netbiter Argos 11 22 3 3 3 4 3 9 LAN Configuration These settings affect the LAN port on the Netbiter EasyConnect gateway which is the port used for connecting to the Ethernet network on the remote side of the tunnel LAN configuration Mode Use configuration as set locally in the gateway save Fig 13 LAN configuration Use configuration as set The LAN port will use the configuration set in the gateway See the locally in the gateway Netbiter EasyConnect User Manual LAN interface not in use Disables the LAN port Get IP address Use a DHCP server on the remote network automa
4. Channels page 19 Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 19 22 4 2 6 Adding Channels When the tunnel between the computer and the remote device has been set up add the desired channels to the configuration by clicking Add new channel Quick Connect Systems overview Remote Access User gt Admin Site 23 YY SDa 003011FBFOEA 1 configured device Add new device Rockwell ControlLogix Ethernet PLC TCP channel configuration Id 3 Host gateway 192 168 0 23 TCP port my computer TCP port 8080 27665 Add new channel Serial TCP UDP Network bridge Fig 28 Adding channels There are no limitations as to the number of channels of different types that can be added to a tunnel This makes it possible to gather all the connectivity required for a device in a single configuration Quick Connect Systems overview Remote Access User gt Admin Site 23 YY SDa 003011FBFOEA 1 configured device Add new device Rockwell ControlLogix Ethernet PLC TCP channel configuration Id 3 Host gateway 192 168 0 23 TCP port my computer TCP port 8080 27665 Serial channel configuration Id 9 Serial port my computer coml Vv Serial channel configuration Id 11 Serial port my computer Port gateway com2 Vv rs485 Add new channel Fig 29 One TCP channel and t
5. OFF Region Preferred server location Location 1 Africa Europe M save LAN configuration Mode Use configuration as set locally in the gateway save Fig 5 Gateway settings tab Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Configuring Remote Access in Netbiter Argos 9 22 3 2 Remote Access Settings After changing these settings click on Save to apply the changes 3 2 1 Serial Ports Serial ports Allow use of RS232 port OFF Allow use of RS485 port OFF Fig 6 Selecting serial ports Enables disables the required serial ports on the Netbiter EasyConnect gateway 3 2 2 TCP UDP Port Forwarding TCP UDP port forwarding Allow use of port forwarding EJ Protocol Allow access to IP address Allow access to port TCP UDP 167 123 45 124 remove TCP 87 214 85 150 123 remove Add new entry Fig 7 TCP UDP port forwarding mode Restricts which IP addresses ports and protocols TCP UDP or both to use for accessing remote devices Wildcards can be used to indicate a range of IP addresses or ports Click on Add new entry to add to the list To delete an entry click on remove 3 2 3 Network Bridge Network bridge Allow use of Network bridge pm Fig 8 Network bridge mode If the remote device has no support for access via a specified network TCP UDP port the remote network can be set to bridged mode This will enable a channel functioning as a VPN connection me
6. Site 23 YY SDa 003011FBFOEA 1 configured device Add new device A Ti Enabled Network bridge Fig 25 Select TCP UDP port forwarding Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 18 22 4 2 5 2 Enter the TCP UDP port number to use on the local computer and the port number and IP address to use on the remote device Quick Connect Systems overview Remote Access User gt Admin Site 23 YY SDa 003011FBFOEA 1 configured device Add new device A I TCP channel configuration Id 9 Host gateway 10 10 123 10 TCP port my computer TCP port 100 220 Add new channel Fig 26 Configure port forwarding 3 Click on the up arrow to hide the settings when finished Custom Device If the device to be connected is not available in the list of pre configured devices you can add it as a Custom device Quick Connect Systems overview Admin Site 23 SDa 003011FBFOEA Cancel Select the device you want to use Siemens 57 1200 Ethernet PLC Network bridge Siemens S7 300 Ethernet PLC Network bridge Rockwell ControlLogix Ethernet PLC Network bridge Rockwell ControlLogix Serial PLC Serial Fig 27 Device list 1 In the device list select Custom 2 Enter a descriptive name for the configuration and click on Add device Continue by adding channels as needed See Adding
7. Admin Site 23 SDa 003011FBFOEA Cancel Enter configuration for Rockwell Automation ControlLogix Configuration meta data Name Rockwell ControlLogix Ethernet PLC Network bridge Fig 23 General network bridge configuration Adding the IP address to the device name can be helpful when you have multiple devices in the same tunnel This will not affect the actual IP address setting Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 17 22 2 Click on General network bridge configuration and enter the IP address and subnet mask for the virtual network adapter Quick Connect Systems overview Remote Access User Admin Site 23 Y7 SDa 003011FBFOEA General network bridge configuration A Network bridge Use the following local IP address Use the following local netmask 0 d 2 4 9 299 U tx 1 configured device Add new device 0 Fig 24 General network bridge configuration 4 2 4 TCP UDP Port Forwarding Port forwarding allows you to specify the IP address network protocol and remote port to connect to Any IP address not specified in this configuration will be blocked Configuring TCP UDP Port Forwarding 1 Click on the down arrow to show the the configuration settings for the device then click on Add new channel and select TCP or UDP from the dropdown menu Quick Connect Systems overview Remote Access User gt Admin
8. Da Initial release 1 10 August 2014 SDa Update for Netbiter Services 1 20 Nov 2014 SDa Updates for proxy server support Netbiter Services Added info on signal strength LED indication 2 00 August 2015 TAN Major update Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Preface 4 22 1 4 Conventions Unordered bulleted lists are used for e Itemized information e Instructions that can be carried out in any order Ordered numbered or alphabetized lists are used for instructions that must be carried out in sequence 1 First do this 2 Then open this dialog and a set this option b then this one Bold typeface indicates interactible parts such as connectors and switches on the hard ware or menus and buttons in a graphical user interface Monospaced text is used to indicate program code and other kinds of data input output such as configuration scripts This is a cross reference within this document Conventions page 4 This is an external link URL www netbiter com support o This is additional information which may facilitate installation and or operation This instruction must be followed to avoid a risk of reduced functionality and or dam age to the equipment or to avoid a network security risk Caution This instruction must be followed to avoid a risk of personal injury Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0
9. SD con Failure to observe this may cause damage to the product Copyright 2015 HMS Industrial Networks AB All rights reserved Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Table of Contents 3 0 About This DOCUMEN cocinan ne EC a aaa ek awa ee a eae Gas 3 1 1 1 2 2 1 1 981819 CUIME IIS ca 3 otis 3 0 07 LS 4 2 OCIO We 5 251 1 1 1 10 1818 16 161 6566 657 7755772 7 75707 5 N 5 2 2 Upponed 6 5 b ane 5 2 O 8 AMA el A 5 7 4 TE 3 Ti de a 6 7 EE RS en nn are etai nn o 6 3 Configuring Remote Access in Netbiter ArgOS rss 8 3 1 Activating Remote Access Mode is 8 3 2 Remote Access iii 9 Sa ea PON A a a a a A 9 322 KOR ROMAINS ER SR ne APR de A O 9 HZ A 9 32A SIS INGICATION OK CY ey ives O oe oe eae 10 0 8 1 eesti vend eee 10 11 Ss O A sui baat en coats 11 3 5 Configuring Users Manage and Analyze Vs 11 4 6 12 4 1 Installing and Starting QuickConnect is 12 4 2 Configuring a System for Remote Access s
10. a proxy PC with QuickConnect driver and device specific software for remote access netbiter argos REMOTE SITE La E a Local network WAN EAN direct or via proxy Ethernet connection to devices Fig 1 WAN link to Ethernet LAN Remote access to an Ethernet based control network via a LAN network at the remote site using an Ethernet based connection over the Internet Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Overview 7 22 netbiter argos Local network direct or via proxy Fig 2 WAN link to serial Internet connection direct or via proxy y RS 232 485 Serial connection to devices PC with QuickConnect driver and device specific software for remote access REMOTE SITE Remote access to a serial control network via a LAN network at the remote site using an Ethernet based connection over the Internet netbiter argos Internet connection direct or via proxy E o 7 y RS 232 485 Serial connection to devices Fig 3 Mobile link to serial and Ethernet PC with QuickConnect driver and device specific software for remote access REMOTE SITE Remote access to both serial and Ethernet based device networks using Netbiter Argos over a mobile connection EC350 only Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Configuring Remote Access in Netbiter Argos 8 22
11. aning that the client accessing the device will have secure access to the entire network on the remote side Enabling the Network Bridge setting will allow access to all IP addresses and ports on the remote network Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Configuring Remote Access in Netbiter Argos 10 22 3 2 4 Onsite Indication amp Key Onsite indication amp key The system must be unlocked with a key digital input to be used for Remote Access EJ Use the relay output for onsite indication i e light EN Fig 9 Onsite indication amp key For greater physical security it is possible to locally enable disable Remote Access directly from the hardware and also to visually indicate whether the function is currently in use The operator of a machine could for example temporarily allow maintenance personnel to use Remote Access The operator will be notified when the technician is connected When maintenance has completed the operator can disable Remote Access again Key Circuit closed Remote Access unlocked ON Circuit open Remote Access locked OFF EC310 0 O DI Pulse In DI1 DI2 O DI Pulse In DI1 DI2 Fig 10 Wiring diagram digital input Set The system must be unlocked to ON and connect a switch or relay to the digital in put on the Netbiter gateway as shown in the diagram Onsite Indication Relay closed Remote Access connected ON Relay open
12. ct with almost any industrial application with a serial or Ethernet port and the list of tested and verified applications is constantly being revised and amended Please visit www netbiter com for up to date information about supported applications Requirements Using the Netbiter Remote Access function requires e Netbiter EC300 series gateway and a Netbiter Argos account e The Netbiter QuickConnect driver installed on your computer e General knowledge of TCP IP networks e Specific knowledge of the remote network setup Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 Overview 6 22 2 4 Installation overview Setting up Netbiter Remote Access comprises the following basic steps 1 Physical installation of a Netbiter gateway at the location of the remote device 2 Activation of the Netbiter gateway in Netbiter Argos 3 Configuration of Remote Access functionality in Netbiter Argos 4 Installation of QuickConnect on the local computer to use for Remote Access 5 Configuration of one or more remote access channels to the device to be accessed 6 Initiation opening of the connection to the remote device This document does not describe how to physically install a Netbiter EasyConnect gate way or how to set up an account in Netbiter Argos Please refer to the documentation available at the Netbiter support website www netbiter com support 2 5 Connection Examples Internet connection direct or vi
13. ect will minimize the applica tion to the system tray and logout the user Any open tunnels will stay open e Right clicking on the QuickConnect icon in the system tray and selecting Exit will terminate the application and close any open tunnels e Opening a new communication tunnel to a system will automatically close any exist ing tunnel to that system Timeout e After 60 minutes of inactivity the user will be automatically logged out Any open tunnels will stay open e An open tunnel will automatically close after 8 hours The closure is definite and will terminate any ongoing communication Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 This page intentionally left blank R29 2015 08 10 14 11 UTC O 2015 HMS Industrial Networks AB
14. from the use of undocumented features timing or functional side effects found outside the documented scope of this product The effects caused by any direct or indirect use of such aspects of the product are undefined and may include e g compatibility issues and stability issues The examples and illustrations in this document are included solely for illustrative purposes Because of the many variables and requirements associated with any particular implementation HMS Industrial Networks AB cannot as sume responsibility for actual use based on these examples and illustrations Intellectual Property Rights HMS Industrial Networks AB has intellectual property rights relating to technology embodied in the product de scribed in this document These intellectual property rights may include patents and pending patent applications in the USA and other countries Trademark Acknowledgements Netbiter is a registered trademark of HMS Industrial Networks AB Java is a registered trademark of Oracle and or its affiliates All other trademarks are the property of their respective holders This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures trol procedures are not followed Static control precautions are required when handling the product This product contains ESD Electrostatic Discharge sensitive parts that may be damaged if E
15. n meta data Name Rockwell ControlLogix Serial PLC Ser al channel configuration Serial port my Port gateway computer 8232 VW coms Fig 21 Serial channel configuration 2 Select a free virtual serial port on your computer 3 Select the serial port to be used on the Netbiter gateway 4 Click on Add device Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 16 22 4 2 3 Network Bridge Network Bridge creates a virtual private network VPN with access to the remote net work A virtual network adapter TAP will be added in Windows e Control Panel Network and Internet Network Connections Organize A e Local Area Connection 2 Mas E Network cable unplugged X AI TAP Windows Ada pter V9 Fig 22 Windows Network Connections control panel Two unused IP addresses on the remote network will be needed one for the virtual net work adapter and one for the physical LAN port on the Netbiter Make sure that the IP addresses are not already in use and that you have the correct subnet mask Contact your network administrator 1f in doubt Network Bridge must also be enabled in the LAN settings in Netbiter Argos See Remote Access Settings page 9 Adding a Network Bridge Configuration 1 Enter a descriptive name for the new device and click on Add device Solel 2 Systems overview Device templates
16. netbiter USER MANUAL Netbiter Remote Access Doc ID HMSI 27 240 Version 2 0 17 AmS Connecting Devices 77 HALMSTAD CHICAGO KARLSRUHE TOKYO BEIJING MILANO MULHOUSE COVENTRY PUNE 5 COPENHAGEN RAVENSBURG HMS Industrial Networks Mailing address Box 4126 300 04 Halmstad Sweden E mail info hms networks com Visiting address Stationsgatan 37 Halmstad Sweden Web www netbiter com Important User Information Liability Every care has been taken in the preparation of this manual Please inform HMS Industrial Networks AB of any in accuracies or omissions The data and illustrations found in this document are not binding We HMS Industrial Net works AB reserve the right to modify our products in line with our policy of continuous product development The information in this document is subject to change without notice and should not be considered as a commitment by HMS Industrial Networks AB HMS Industrial Networks AB assumes no responsibility for any errors that may ap pear in this document There are many applications of this product Those responsible for the use of this device must ensure that all the necessary steps have been taken to verify that the applications meet all performance and safety requirements in cluding any applicable laws regulations codes and standards HMS Industrial Networks AB will under no circumstances assume liability or responsibility for any problems that may arise as a result
17. nfiguration and do not need to be opened or run manually o You may have to restart your computer to complete the installation Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 13 22 After installing QuickConnect start the configuration program from the shortcut in the start menu or on your desktop and log in using the same username and password as in your Netbiter Argos account Username IN Password po A netbiter argos 2007 2015 All rights reserved Netbiter is a registered trademark of HMS Industrial Networks Fig 17 QuickConnect login window After logging in to QuickConnect the Systems overview page will be displayed QuickConnect Remote Access User Systems overview Q No favorite systems YY HMS EC350 gt ka VIHA EC350 003011FBFOEA YY HMS EC350 gt EC350 2 003011FBF150 Fig 18 QuickConnect Systems overview e Field systems marked as Favorites will be listed at the top of the overview page To mark unmark a system as a favorite click on the star next to it e Use the search field at the top of the page to search for a specific field system e Click on any system to open its configuration page and start adding and configuring devices Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 14 22 4 2 Configuring a System for Remote Access 4 2 1 Adding a New Device 1 Click Add ne
18. nloaded directly from the Presentation page in Netbiter Argos QuickConnect can al so be downloaded from the Netbiter support website www netbiter com support Presentation Reports Management Account Contact Logout Projects All systems All alarms Logged In Account st System Over Overview Map Notes Information This system is currently in Remote Access mode When a system is set in Remote Access mode the log and alarm will be disabled QuickConnect download To connect to the system devices the QuickConnect client needs to be installed on the computer In order to run remote access you need to install software on your local computer Download QuickConnect version 1 2 117 4 Mirrored site Download QuickConnect version 1 2 117 Asia Fig 15 QuickConnect download links Save the file to the computer and unzip the contents to your desktop then double click on the executable file and follow the on screen instructions to install QuickConnect Setup QuickConnect Joj xj Welcome to the QuickConnect Setup Wizard This will install QuickConnect on your computer It is recommended that you dose all other applications before continuing Click Next to continue or Cancel to exit Setup netbiter Fig 16 The QuickConnect installer The QuickConnect installer will also install 3 additional software components Open VPN Serial IP and Windows TAP These components normally do not require co
19. s 14 4 2 1 Adding a New DEVICE scr 9 Mare iia taa 14 42 2 MA EN its 15 425937 INS 0 e cdas 16 42 4 O Dee 17 2 A O A RA eae ha 18 A 2 0 di ala 19 4 3 Connecting to a Remote Device iii 20 4 4 Logging Out and Exiting QuickConnect sisi 20 Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 This page intentionally left blank Preface 3 22 1 2 1 3 Preface About This Document This document describes installation and configuration of the Netbiter Remote Access service It does not describe how to physically install a Netbiter EasyConnect gateway or how to set up an account in Netbiter Argos For additional related documentation and file downloads please visit the Netbiter sup port website at www netbiter com support Related Documents Related documents Document Author Netbiter Argos Administration Manual HMS Netbiter EasyConnect Gateway Installation Guides HMS Netbiter EasyConnect User Manual HMS Document history Summary of recent changes version 1 20 to 2 00 Change Where section page Updated description of onsite indication and key Onsite Indication amp Key page 10 Added information about latency with mobile connection Misc corrections and updates of text and screenshots New document structure and layout Revision list Version Date Author Description 1 00 March 2014 S
20. tically from a DHCP server Manually set a fixed IP Set a static IP address and netmask Contact your network address and netmask administrator for help After changing these settings click on Save to apply the changes Synchronizing The final step to perform is to synchronize the configuration to upload the changes made in Netbiter Argos to the Netbiter EasyConnect gateway Click on Synchronize configuration to start the synchronization The system may be shown as offline until synchronization has completed A Status Configuration Overview Firmware Mobile network Properties Last configuration update 2014 08 25 09 04 29 Last synchronization Never synchronized 4 Synchronize configuration Wo Use this system for remote access EN Fig 14 Configuring Users Manage and Analyze Netbiter Argos Manage and Analyze accounts can have multiple users with different levels of access To be able to use the Remote Access function users other than the system ad ministrator must have this access level granted by the administrator See the Netbiter Argos Administration Manual on how to manage user rights Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 12 22 4 QuickConnect 4 1 Installing and Starting QuickConnect QuickConnect is the driver required for a computer to be used for Remote Access When Remote Access mode is enabled for a field system the QuickConnect driver can be dow
21. w device to add a new configuration for a remote device A list of available pre configured devices will be displayed Quick Connect Systems overview Admin Site 23 SDa 003011FBFOEA Comet 0 configured devices Add new device Enabled Fig 19 System configuration page 2 Click a device in the list to start configuring the connection If the device to be used is not in the list select the Custom device See Custom Device page 18 Quick Connect Systems overview Admin Site 23 SDa 003011FBFOEA Cancel Select the device you want to use Siemens 57 1200 Ethernet PLC Network bridge Siemens S7 300 Ethernet PLC Network bridge Rockwell ControlLogix Ethernet PLC Network bridge Rockwell ControlLogix Serial PLC Serial Custom Fig 20 Device list Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 15 22 4 2 2 Serial Channel In a serial channel configuration you need to select the virtual serial port on the computer and the physical serial port at the other end of the connection the RS 232 or RS 485 port on the Netbiter EasyConnect gateway Adding a Serial Channel Configuration 1 Enter a descriptive name for the new configuration SENS Systems overview Device templates Admin Site 23 SDa 003011FBFOEA x Cancel Enter configuration for Rockwell Automation ControlLogix Configuratio
22. wo serial channels in a single tunnel Netbiter Remote Access User Manual Doc ID HMSI 27 240 Version 2 0 QuickConnect 20 22 4 3 4 4 Connecting to a Remote Device When the configuration is complete in QuickConnect as well as in Netbiter Argos click on Connect to open the tunnel to the remote device When the connection is up and running the time elapsed and the amount of data traffic can be seen in the green bar at the top of the window My First System 003011FBFEE2 connected Hire DEEE 07 59 31 TTL y 0 Bytes 00 00 03 Systems overview Remote Access User gt Admin Site 23 Y7 SDa 003011FBFOEA 1 configured device Channel opened Enabled Channel with id 3 was successfully opened Rockwell ControlLogix Ethernet PLC TCP Serial Add new channel Channel opened Channel with id 9 was successfully opened Channel opened Channel with id 11 was successfully opened Fig 30 System connected For further information on how to remotely control a device see the manufacturer s docu mentation for the specific software tools Logging Out and Exiting QuickConnect The QuickConnect application and the communication tunnels can be terminated in a number of ways e Clicking on Disconnect will close the currently displayed tunnel connection e Clicking on the logout icon will logout the user and close all open tunnels e Clicking on the close window icon 42 in QuickConn
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