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Modem-Manager-manual

1. rete arro 41 2 Return to Local Menu nnne ia 41 LOCAL MENU Option 2 Datataker Communication 41 1 to 5 Pre defined Datataker Commands 41 6 Direct Datataker 2 222 42 7 Return to Main ci cvs fy ter des agate dite rennen ts 42 LOCAL MENU Option 11001 42 LOCAL MENU Option 4 Exit Local 42 No Alarm Data Available 42 Alarm Data 43 EXIT LOCAL MENU 01011 43 1 Return to Menu eee tr e Ir rer ee 43 2 CLEAR Alarm Memory amp Exit Local 43 3 Exit Eocal Mode etos Dn Ves e Oe eee tes curet ER RR 43 LOCAL Mode Restricted Menu Overview 44 LOCAL MENU 4 6 nene 44 LOCAL MENU Option 1 Unload Alarm 44 1 Unload Alarm Data 44 2 Return to Local 44 LOCAL MENU Option 2 Datataker Communication 45 1 to 5 Pre defined Datataker Commands 45
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3. 7 Telephone Connection E e eS RUE 7 Modem Configuration 7 3 0 Starting and Configuring the Modem Manager 00112 8 3 1 Preparing the Datataker ceret herede ene enne e Neve 8 3 2 Preparing the Modem Manager esses eee 8 3 3 Starting the Modem 9 3 4 Menu Structure and Operation 9 Menu Titles TA stes eee eerta Spa tut 9 Information or Message 9 Description of Menu 9 Selecting a Menu Option 9 Current Configuration mee 10 Option Prompts and 10 3 5 Accessing the Configuration Menu 10 Displaying the LOCAL 10 3 6 Using the Configuration Menu 11 System er quies ae 11 MAIN MENU Option 1 HOST Call Out Settings 11 1 Site Identification SITE ID csse 11 2 Host Telephone Number 61 12 DISABLE and ENABLE HOST Call Out 12 Radio Modems 12 3 DiaEEOut Settings 12 HOST Interdial Delay IDD 12 HOST Call Out Mode 13 UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX Table of Contents Subject Page
4. oed pue surew Auayeq pue uo jndjno 21 OQA 21 uouiuoo Jeyejeje seyeyeyeq 20 y uondo 20 wepow pue 0 uondo yns oj yoed pue lt Ajddng surew Oy 196785 9GA Jebeuey Joyeyeyeq jo pexoeq wapo paramod LOWW c uondo Jeyeyeyeq n d js amod eq Jeyeyeyeq LO WIA pue jeued 1ejos 10 10 depe Jeyejeje uondo yun pue JoyeinBeu seBseyo ejos 10 Jeyeyeleq Addng 2v Using the charts The following charts give an indication of the time that a battery would last for a range of total current drawn from a power supply The charts should only be used a guide to battery capacity as the actual time that a battery will last depends on parameters such as average current temperature charge status and the general condiion of the battery under discharg
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6. 99CV FFO SDP M sets r switch and requests value of 99CV 98989 If the 99CV test is successful the M M returns to the READY mode If the test fails the on the first request the test is repeated two times as shown in the following dialogue as viewed from the LOCAL PC Terminal r 99CV FFO SDP M sets r switch and requests value of 99CV 0 soU ROSE Datataker returns value of 99 0 1st Fail Do a Comms RS232 Reset just in case it s not clear r 99CV FFO SDP M sets r switch and requests value of 99CV 0 RS232 Reset Datataker returns value of 99CV 0 2nd Fail Do a Comms RS232 Reset just in case it s not clear r 99CV FFO SDP M sets r switch and requests value of 99CV 0 RS232 Reset Datataker returns value of 99 0 3rd Fail Do a Comms RS232 Reset just in case it s not clear 99cv Test Fail SDP M sends 99CV test Fail message to SITE TERMINAL Enter 5 SDP M prompts for 99CV to be set to 98989 The Modem Manager returns to the READY mode and waits for the next scheduled 99cv test to execute This wait period provides an opportunity to set 99CV 98989 using the LOCAL PC TERMINAL on initial power up of the system r 99CV FFO SDP M sets r switch and requests value of 99CV 0 RS232 Reset Datataker returns value of 99CV 0 2nd Fail Do a Comms RS232 Reset just in case it s not clear r 99CV FFO SDP M sets r switch and requests value of 99CV 0 RS232 Reset Datataker returns value of
7. processes incoming pager 2 Public Switched 1 Modem calls and dispatch to au Le Telephone Network customer requirements E All calls automatically handled without operator intervention Alpha numeric Pagers for service personnel eee The M M will redial the PAGER SERVICE at a preset interval until the Reset Switch on the calling site is activated 4 4 REMOTE 20 The REMOTE computer can be a computer in any location equipped with a compatible modem and DeTerminal software Depending on the access rights assigned to a caller options to unload Alarm Data execute Datataker commands cancel Alarms and direct Datataker communication are supported The dialogue with the SITE is menu driven and simple to operate Typical users of the REMOTE option are service personnel system managers etc Restricted access may be made available to casual callers who could use the pre defined Datataker commands which could be set to provide information from weather stations or alarm systems Schematic of Typical REMOTE Computer REMOTE Computer PSTN Run DeTerminal t id Callin to SITE operation Modem Public Switched Telephone Network Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 4 5 Typical Alarm Monitoring Network Schematic of Typical Alarm Monitoring Network with PAGER and HOST call ou
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9. DATATAKER COMMUNICATION MENU Enter a number to select a Command Line to send to Datataker Direct Communication 6 allows complete control of Datataker lt DT Command One gt lt Not Defined gt lt Not Defined gt lt Not Defined gt lt Not Defined gt Direct Communication 7 Return to Main Menu 1 to 5 Pre defined Datataker Commands Selection of options 1 to 5 will will execute one of the pre defined Datataker commands The folllowing is an example of Option 1 being pre defined to run the STATUS command Command Line 1 Enter to return to Datataker Communication Menu UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 41 42 TATUS 3 40 A none 0 5 0 2 3 0 1 5 13645 00 00 a C d E h J K 1 M n o Q r S t u v w x y Z r 6 Direct Datataker Communication Selection of options 6 will invoke the Direct Datataker Communications environment which is used for uninterrupted communication with the Datataker This option should be used to download Datataker command programs Unload Datataker memory or make any changes to the Datataker program The following dialogue shows the TEST command being executed from the Direct Communication option followed by the lt QUIT gt command Direct Communication selected Enter lt QUIT gt to return to Datataker Communication Menu TEST 52 3 40 0 029 7 191 12 753 100 9 0 179 1 0023 0 9 21 1 6 8
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12. Selection of options 1 to 5 will will execute one of the pre defined Datataker commands The folllowing is an example of Option 1 being pre defined to run the STATUS command Command Line 1 Enter to return to Datataker Communication Menu STATUS 0 3 40 X A none 0 Z 3 0 1 5 13645 00 00 a C d E h J K 1 M n o Q r S t u v w x y Z r 6 Direct Datataker Communication Selection of options 6 will invoke the Direct Datataker Communications environment which is used for uninterrupted communication with the Datataker This option should be used to download Datataker command programs Unload Datataker memory or make any changes to the Datataker program The following dialogue shows the TEST command being executed from the Direct Communication option followed by the lt QUIT gt command Direct Communication selected Enter QUIT to return to Datataker Communication Menu TEST 52 3 40 0 029 7 191 12 753 100 9 0 179 1 0023 0 9 21 1 6 8 25 22 19 19 14 2 4929 249 44 PASS QUIT r Waiting for Datataker Comms to finish 7 Return to Main Menu This option will return to the main LOCAL MENU UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 25 REMOTE MENU Option 3 Exit Remote Mode The action resulting from selecting this option will depend on a number of conditions which relate to the status of current Alarm Messages and options selected while in the REMOT
13. There are some general purpose Alarm Monitoring applications available Contact Data Electronics for current information Pager Service Providers Pager service providers have a range of services available which must be selected to suit the application and will depend on the type of support and response required Contact Data Electronics to check that the Modem Manager supports specific Service Providers UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 21 5 0 System Management The Modem Manager performs various automatic functions and operational routines to manage Alarm Messages and modem communications Special Commands are used for Local access and controlling flow of data between the different nodes of an Alarm monitoring network The following sections describe in detail the operation and purpose of each function READY See Section 1 5 1 Call in REMOTE See Section 1 5 2 HOST PAGER Call Out See Section 1 5 3 HOST Modem Reset See Section 1 5 4 Datataker Supervision See Section 1 5 5 Local Alarm Output See Section 1 5 6 Datataker Communication See Section 1 5 7 See Section 1 5 8 22 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 5 1 READY This is the normal operating mode o
14. 4 Modem Call Out 13 5 Return to Main Menu eie rette deca trn hne aen o EE HER execs 13 MAIN MENU Option 2 PAGER Call Out 14 1 Site en tiation eerte eren nein a 14 2 Pager Telephone Number eese 14 DISABLE and ENABLE PAGER Call Out 14 3 Pager Destination Address 14 4 Dial Out Settings x roter pe tess 14 PAGER Interdial Delay IDD 15 Paging Service Provider 15 5 Modem Call Out 15 MAIN MENU Option 3 Supervisor Password amp DT Commands 16 Supervisor Password ertet RI e ER NR NR EYE 16 Datataker Commands ssi ieai inainte e ss EISER eene eene 16 MAIN MENU Option 4 LOCAL 16 Modem Reset String sieves ii e Re Hed ian OH ER A ERR De 16 Modem Reset 17 Dial Attempts before Local 17 Dialling MO 17 Communications Timeout Comms 17 MAIN MENU Option 5 Modem Manager 18 Direct Modem 18 Modem Manager Memory 18 MAIN MENU Option 6 End Configuration eee 18 4 0 A Typical Alarm Mo
15. 6 Direct Datataker 7 25 7 Return to Main Menu re tas ntn nte node an donee 25 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 Table of Contents Subject Page REMOTE MENU Option Exit Remote Mode 26 No Alarm Data mee 26 Alarm Data 26 EXIT REMOTE MENU 27 1 Return to Remote Menu 1 27 2 CANCEL Host Call Out CLEAR Host Memory amp Exit Remote Mode t cp 27 S Exit Remote Moden epit ree rive ie 27 Invalid Password or Enter REMOTE Restricted Menus 27 REMOTE MENU 27 REMOTE MENU Option 1 Unload Alarm 28 1 Unload Alarm nee e etre ee evens 28 2 Return to Remote Menu 28 REMOTE MENU Option 2 Datataker 28 1 to 5 Pre defined Datataker 28 6 Return to Main 4 6 28 REMOTE MENU Option 3 Exit Remote Mode 29 No Alarm Data Available esee me 29 Alarm Data Available or Alarm Data received amp not Unlo
16. SINO pue suomnoeuuo 0 www datalaker com Head Office Australia Melbourne Datataker Pty Ltd 7 Seismic Court Rowville Victoria 3178 Tel 03 9764 8600 613 9764 8600 Fax 03 9764 8997 613 9764 8997 email sales datataker com au Offices United Kingdom Datataker Ltd Shepreth Cambridgeshire SG8 6GB Tel 44 0 1763 264780 Fax 44 0 1763 262410 email sales datataker co uk United States of America DataTaker Inc 8588 Mayfield Rd Suite One Chesterland OH 44026 Tel 800 9 LOGGER Tel 440 729 2570 Fax 413 375 6137 email sales datataker com Worldwide Dealer Network www datataker com Printed in Australia ACN 006 134 863 MD 0016 A2 5391440 YANVLVLVG
17. cf datalaker Modem Manager MM 01 Table of Contents Subject Page Introductio e 1 1 0 Document Conventions and 2 2 0 Installation e eoe eroe eere cer eu NC Me tue Dus ones tb rie Curs 3 2 1 Modem Manager de eoe rre ers eet onc ER de Cu t 3 Mechanical Mounting ene A e eR ee ere 3 Power ee lees etre e NR cH P RR RR TEN RUE 3 Power Supply Connection ee 4 Local Alarm Rel ay en osa need ete eue te S OPE REANO SE uet gh 4 Reset Switch and Status 4 Remote Location of Reset LED 4 Hardware 4 Baud Rate Josse e Eque en EN RO V ter ted Peta ely 4 Pin Header Jumper 4 RAM Power Down 2 4 2 2 MOdeIm iue ttes Vete exa oe t dda one ed Ve oe debet Pu SER eva maet hes 5 Which Modem to USE r iio ettet denies Pee PRSE RH VE YR 5 Selection n etse ee HA ee T 5 Modems 6 Evaluation ere tele e n e ru PRIN 6 Modem Power Supply ois iue terree dere t Here Y eden ex 6 Battery Backups ess ERE REB 6 Modem R5232 Comms Connection
18. This is usually the Datataker positive 6 BAT terminal The following dialogue should be observed in the Receive window of DeTerminal RS232 Reset 99CV FFO 99 98989 P15 0 A5h A5h 00h 30h 08h 00h T READY Time 00 55 29 2 The Local Alarm relay will click as the power is connected 3 The Modem Manager is now On Line and in the READY mode Note The value of 99CV must be 98989 or the Modem Manager will retry three times before displaying the following message if the correct value is not returned 899 Test Fail 6Enter 99CV 98989 This provides an opportunity to set the value of 99CV correctly and if it is not set when the next check is due the Modem Manager will set an internal alarm 3 4 Menu Structure and Operation The Modem Manager uses a simple text based Menu system as described below MENU TITLE lt Title Subject of Menu Information Line lt Information or Message line Not a menu option 1 Option 1 lt Description of Menu option 2 Opti 2 i 2 Option Only used in Configuration Menus 3 Exit Local Mode lt Current Configuration Settings gt Enter the option number in square brackets to activate a menu option Using DeTerminal in To Datataker mode type the number followed by Enter Menu Title The title describes the object of the menu and is in UPPERCASE bounded by three dashes on each side Information or Message Line The line
19. to START lt N gt to QUIT Dump Mode Abort the DUMP and return to COMMAND mode TALK Abort the DUMP and return to TALK mode QUIT Abort the DUMP and immediately terminate the call The Alarm DUMP will be flagged as unsuccessful and the Alarm status is unchanged Note All Alarm Data will be retained in the buffer A 0 200177498 2 LAST ALARM MESSAGE End of Alarm Data gt End of Alarm Data flag EOD The End of Alarm Data flag signifies the successful completion of the DUMP action Any alarms preceding EOD flag the flag become the object of the subsequent QUIT dialogue Any Alarms received after the of Alarm Data flag will force a new SITE Call out At the conclusion of the current comms session the Modem Manger will wait for the Interdial Delay and then Call out to the HOST 6 5 TALK COMMAND The TALK COMMAND should be used where uninterrupted communication with the Datataker is required such as for Programming and Data Unloading etc TALK COMMAND COMMAND MODE TALK Talk Command Received DUMP Command Detected You Waiting for Datataker Comms to finish Dump Command Received See DUMP COMMAND No OIE QUIT Command Detected Waiting for Datataker Comms to finish Yes Quit Command Received See QUIT COMMAND No Is Q 7r A Yes Waiting for Datataker Comms to finis
20. 25 22 19 19 14 2 4929 249 44 PASS QUIT r Waiting for Datataker Comms to finish 7 Return to Main Menu This option will return to the main LOCAL MENU LOCAL MENU Option 3 Configuration This option displays the Configuration MAIN MENU See section on Using the Configuration Menu Options LOCAL MENU Option 4 Exit Local Mode The action resulting from selecting this option will depend on a number of conditions which relate to the status of current Alarm Messages and options selected while in the LOCAL MENU No Marm Data Available If the LOCAL MENU Information Line is No Alarm Data Available the Modem Manager will directly exit the LOCAL mode as follows LOCAL Mode is terminated Please wait for return to READY Mode 1 AT amp C1 50 3 99CV FFO 98989 15 0 A5h A5h 00h 30h 76h 2Eh T READY 14 21 51 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 Note The Modem Manager will also exit the LOCAL mode as described above if the Information Line is Alarm Data Available but there has been no attempt to Unload Alarm Data ie No interest has been expressed in the Alarm Data but the user may have entered the LOCAL mode to use the other options available Alarm Data Available If the LOCAL MENU Information Line is Alarm Data Available and the Alarm Data has been Unloaded the Modem Manager will exit the LOCAL mode by displaying the EXIT
21. 6 Return to Main 1 45 LOCAL MENU Option Exit Local 45 No Alarm Data Available 45 Alarm Data Available em mene 46 EXIT LOCAL MENU 000 011 46 1 Return to Local Menu sessseee HH eene 46 2 Exit Local Mode erre Her te ey ee RI 46 EXIT LOCAL MENU and Reset Switch Table of Actions Summary 46 PAGER and HOST 46 HOST Only ve erue tere eee ere x ei x e dp en 47 PAGER Only 47 MUTE Mode exe e e oe dates ERN on Ee eR eek ee cn 48 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 Table of Contents Subject Page 5 9 Alarm Memory 48 How Datas Stored nos IDE docs Pis re 48 HOST REMOTE Alarm 48 LOCAL PAGER Alarm 49 Alarm Memory 49 6 0 HOST COMMAND MODE viens rena vows Led ede pr 50 6 1 Call Out HOST Sign On 50 Configuration Registers RERO IR ER RE RUE Ter T edes 50 6 2 COMMAND MODE Structure 51 COMMAND FORMAT eie ee
22. 99 0 2nd Fail Do a Comms RS232 Reset just in case it s not clear r 99CV FFO 0 SDP M sets r switch and requests value of 99CV Boece Bence Datataker returns value of 99CV 0 3rd Fail Do a Comms RS232 Reset just in case it s not clear Call Out in progress Communication to Datataker suspended Call Out to Host Computer Please Wait AT OK ATV1 00 amp D2 amp 1 OK This example shows that the SDP M ATUS has initiated a Call Out to the HOST CARRIER 2400 PROTOCOL ALT If a system was configured with a PAGER then the call would follow the COMPRESSTON SERE 9 normal PAGER then HOST order CONNECT 2400 UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 37 Data Electronics Modem Manager Ver SITEID HOST Number 810122 PAGER Number 03 510 4451 Configuration Registers 002 002 045 003 004 004 002 010 1Ah 5 5 Datataker has RESET Warning message in header to Please Call In to reset Date Time 99CV 98989 take corrective action HOST application should use this string to initiate HOST Dump Command Received eera Ready to SAVE Alarm Data Dialogue from HOST to DUMP Y to START N to QUIT Dump Mode Current Alarm Messages Datataker Fault End of Alarm Data Alarm Message from SDP M Note When setting 99CV 98989 during initial power up of a system timing is critical and it is best to make sure that the Datataker has been set up before a
23. B includes information on modems that Data Electronics have evaluated For each modem an information sheet has been provided which shows how to connect configure and which setup strings should be used in the Modem Manager configuration Not all modems perform the same under different line conditions and some have been optimised for use with noisy lines others for optical links etc The only way you can be certain that a particular modem is suitable is to try it in location using the actual link and service Note Appendix B includes information sheets for modems which have been evaluated and tested for use with the Modem Manager Evaluation Service If you have any problems getting a modem to work properly with the Modem Manager the customer support personnel at Data Electronics will help you It may be necessary to ship a pair of modems complete with documentation to us for proper evaluation We will prepare a new information sheet for each type tested and this will be available on request and be included in the next manual revision Modem Power Supply The modem power supply must be selected to suit the application requirements See Appendix A3 and A4 for information The Modem Manager supports a Hardware Reset function for the modem which performs a power down reset if the modem does not respond properly to routine dialogue with the Modem Manager To use this feature the modem power supply must be connected via the Modem R
24. Data Electronics Additional Pager Service support will be implemented if there is sufficient market demand You will need to liase with the service provider to get the information we require which describes the particular protocol New drivers will be added to the list as they are developed Enter the number which corresponds to the Paging Service Provider you require Default Settings IDD 010 Paging Service Provider Radiospoor SA 5 Modem Call Out String A 60 character string is used to initialise the SITE modem in preparation for a Call Out to the PAGER system The selected Pager Service protocol will generally initialise the modem correctly for a Call Out to its designated service but sometimes it may be necessary to send additional commands In most situations the default setiing will be satisfactory Default Setting AT UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 15 16 MAIN MENU Option 3 Supervisor Password amp DT Commands This option is to set the Supervisor Password and define the Datataker commands which are presented in the DATATAKER COMMUNICATION MENU Supervisor Password The Supervisor Password is used to provide access to Configuration Clearing alarms and Direct Datataker Communication options Up to 60 printable characters may be used and recognition is case sensitive Default Setting No Password Entered When no Password Blank is configured pressing the Enter
25. HOST activities function independently of each other but there is some interaction between the two particularly in the method of responding to calls It is also possible to direct Call Outs to the HOST only which allows monitoring of routine events by the HOST computer system without raising the direct PAGER Alarm with service or management personnel All calls directed to the PAGER are automatically sent to the HOST after the first PAGER attempt is completed Note It is not possible to just direct a Call Out to the PAGER only when the Modem Manager is configured in the PAGER and HOST mode Call Out Initiated by the Datataker A PAGER and HOST Call Out is initiated by the Datataker using a specially formated message placed in the Action Text section of a Datataker Alarm definition See relevant section the Datataker Manual for explanation of how Alarms in the Datataker are used The special formating of the Action Text string adds to the flexibility of the standard command structure which can still be used as stated in the Datataker Manual To initiate a PAGER and HOST Call Out the Action Text begins with lt amp gt and ends with lt gt eg ALARM1 1DS gt 0 5 amp This message will initiate a PAGER HOST Call Out Message suffix Message prefix Standard Datataker message To initiate a HOST only Call Out the Action Text begins with lt gt and ends with lt gt eg ALARM1 1
26. LOCAL MENU below See the section describing the EXIT LOCAL MENU options EXIT LOCAL MENU All Alarm Data Unloaded 1 Return to Local Menu 2 CLEAR Alarm Memory amp Exit Local Mode 3 Exit Local Mode If the LOCAL MENU Information Line is Alarm Data Available and the Unload Alarm Data Option 1 has been selected but Alarm Data has not been Unloaded the Modem Manager will exit the LOCAL mode by displaying the EXIT LOCAL MENU below See the section describing the EXIT LOCAL MENU options EXIT LOCAL MENU Alarm Data received amp not Unloaded 1 Return to Local Menu 2 CLEAR Alarm Memory amp Exit Local Mode 3 Exit Local Mode Note The above EXIT LOCAL MENU will also be displayed if Alarm Messages are received while in the LOCAL MENU or new Alarm Messages arrive subsequent to the last Alarm Data unload EXIT LOCAL MENU Unrestricted The following options available from the EXIT LOCAL MENU EXIT LOCAL MENU Alarm Data Status Message 1 Return to Local Menu 2 CLEAR Alarm Memory amp Exit Local Mode 3 Exit Local Mode 1 Return to Local Menu This option will return to the LOCAL MENU 2 CLEAR Alarm Memory amp Exit Local Mode This option will Clear the LOCAL PAGER memory and reset the Local Alarm Relay if it is activated before exiting the LOCAL mode 3 Exit Local Mode This option will not Clear the LOCAL PAGER memory but will reset the Local Alar
27. Memory This option displays the UNLOAD MENU only if there is Alarm Data Available If there is No Alarm Data Available the LOCAL MENU will be presented again UNLOAD MENU Enter to abort Alarm Unload 1 Unload Alarm Data 2 Return to Local Menu Unload Alarm Data This will unload all current Alarm Data from the LOCAL PAGER memory area The format of data will depend on the way the Alarm Message was structured in the Datataker command program The following example is typical 03 06 1995 08 16 51 MANUAL ALARM MESSAGE 03 06 1995 08 17 30 MANUAL ALARM MESSAGE 03 06 1995 08 20 22 MANUAL ALARM MESSAGE End of Alarm Data Note 1 An unload operation can be aborted at any time by pressing Enter 2 Messages are separated de limited by two characters 2 Return to Local Menu This option will return to the LOCAL MENU Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 LOCAL MENU Option 2 Datataker Communication This option displays the DATATAKER COMMUNICATION MENU below DATATAKER COMMUNICATION MENU Enter 1 lt lt lt lt lt number to select a Command Line to send to Datataker DT Command One gt Not Defined gt Not Defined gt Not Defined gt Not Defined gt 6 Return to Main Menu 1 to 5 Pre defined Datataker Commands Selection of options 1 to 5 will will execute one of the pre defined Datataker com
28. Modem Manager is in the READY mode direct communication with the Datataker is supported Any standard Datataker commands can be used although data Unloading and Datataker programming are best undertaken by using the Direct Datataker Communication option mode accessible from LOCAL or TALK mode While you can communicate with the Datataker in the READY mode the Modem Manager will interrupt whenever a scheduled activity is due When in the LOCAL or TALK mode the Modem Manager is focused exclusively on Datataker communications and nothing including incoming calls will interrupt the session UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 39 5 8 LOCAL Mode The LOCAL mode provides a menu driven environment which allows you to access the following functions from the LOCAL PC TERMINAL Unload LOCAL PAGER Modem Manager Alarm Memory Run pre defined Datataker commands Perform direct Datataker communication Supervisor only Configure the Modem Manager Supervisor only Clear LOCAL PAGER Modem Manager Alarm Memory Supervisor Only The menus support similar functions to those available in REMOTE except that LOCAL has the Configuration option and Unload is focused on the LOCAL PAGER memory area Invoking LOCAL Mode The LOCAL mode is invoked by entering the following lt LOCAL gt Enter PONE Communications with Datataker suspended Modem Manager is in LOCAL Mode Data Electronics Mo
29. a number of issues and may be different for each SITE on a network The number of SITES the probability of multiple alarms occurring simultaneously level of security required and ability of the HOST system to handle multiple calls will require different strategies For networks where there is a high probability of multiple alarms occurring simultaneously the SLOW Callout Mode offers the most flexibility where each site can have a unique combination of Interdial delay and Delay Multiplier to minimise callout collisions Default Settings IDD 005 IDD Change 010 IDD Multiplier 02 4 Modem Call Out String A 60 character string is used to initialise the SITE modem in preparation for a Call Out to the HOST system There is a default string which assumes that the modem has been set up independently but for best security the full modem initialisation string should be entered The correct entry of this string is critical for the successful operation of the system and the modem setup used must be compatible with that used for the HOST modem The entry of the complete initialisation string ensures that modem is completely initialised each time a call out is attempted in case the modem setup was lost for any reason or a modem needed to be replaced See Appendix B for information about modems which have been tested with the Modem Manager and have specific Installation and Setup instructions included Default Setting AT 5 Return to
30. bs 26 Data Electronics User s Manual Modem Manager ROM Ver 4 UM 039 A0 40 LOCAL MENU Unrestricted The following is the LOCAL MENU which is displayed LOCAL MENU Alarm Data available Information line will display one of the following messages 1 Unload Alarm Memory No Alarm Data Available 2 Datataker Communication Alarm Data Available 3 Configuration 4 Exit Local Mode LOCAL MENU Option 1 Unload Alarm Memory This option displays the UNLOAD MENU only if there is Alarm Data Available If there is No Alarm Data Available the LOCAL MENU will be presented again UNLOAD MENU Enter to abort Alarm Unload 1 Unload Alarm Data 2 Return to Local Menu 1 Unload Alarm Data This will unload all current Alarm Data from the LOCAL PAGER memory area The format of data will depend on the way the Alarm Message was structured in the Datataker command program The following example is typical 03 06 1995 08 16 51 MANUAL ALARM MESSAGE 03 06 1995 08 17 30 MANUAL ALARM MESSAGE 03 06 1995 08 20 22 MANUAL ALARM MESSAGE End of Alarm Data Note 1 An unload operation can be aborted at any time by pressing Enter 2 Messages are separated de limited by two characters 2 Return to Local Menu This option will return to the LOCAL MENU LOCAL MENU Option 2 Datataker Communication This option displays the DATATAKER COMMUNICATION MENU below
31. can be activated when the combined total of PAGER and HOST Call Outs exceed a set number of calls This provides a fall back alarm if the telephone system HOST or PAGER system fails The output provided by the Modem Manager is low voltage single pole changeover relay contacts which can be used to raise a local site alarm such as an audible alert or be interfaced to a security system to raise an independent security alarm channel In the Configuration sequence a prompt for Number of Call Out attempts before Local Alarm is presented When the number of Call Out attempts exceed this number the Local Alarm will be activated The Local Alarm can be reset in several ways depending on the Modem Manager configuration and current activity Local Alarm Reset 1 A successful Call Out to the HOST system 2 A Call In from the HOST where the current alarms are DUMPED and the call is successfully terminated 3 Exit from LOCAL mode from the LOCAL PC TERMINAL 4 Operation of the Reset switch 5 A successful Configuration of the Modem Manager Local Alarm Status The status of the Local Alarm is displayed in the LOCAL PC Terminal dialogue when the Local Alarm status is updated by the Modem Manager when required Local Alarm OFF Status is displayed when updated Local Alarm ON If the Modem Manager is powered down the status of the Local Alarm is maintained at the last state before the power was removed 5 7 Datataker Communication When the
32. have more control over the Modem Manager response The HOST or COMMAND MODE of the Modem Manager facilitates a quick and efficient method of communication Section 6 provides information which programmers will need to ensure that their application will interface correctly with the Modem Manager 6 1 Call Out HOST Sign On Dialogue 50 The following is a typical sign on dialogue at the HOST when it answers a call RING RING RING CONNECT 2400 ARQ MNP Data Electronics Modem Manager Ver Data Electronics HOST number 810122 PAGER number 035104451 Configuration Registers 001 006 046 002 004 001 001 001 00h 5 A5h COMMAND MODE Note 1 The HOST application should check the SITEID against a list of known SITES in a database to ensure that the call is from a valid SITE 2 If the SITE is not recognised the HOST should terminate the call IMMEDIATELY 3 COMMAND MODE is sent to the HOST whenever the Modem Manager returns to the COMMAND MODE state This can be used as a flag for the HOST application Configuration Registers The configuration registers are provided for diagnostic and information if the HOST application needs to act on the data The purpose of each register is listed below as seen from left to right Register 1 HOST Interdial Delay minutes Register 2 Modem Reset Interval minutes Register 3 Communication Timeout seconds Register 4 Dial Attempts before Local Alarm Register 5 Count Dow
33. initiated from the Datataker or the M M 2 Call Out Strategy What happens when a Call Out is initiated 3 Call Out Response The re action or response by the HOST or PAGER service This section explains the Call Out Initiation and Call Out Strategy as they relate to the three possible configurations of the Modem Manager The third aspect Call Out Response is explained in the section HOST Command Modes Call Out Initiated by the Modem Manager In the event of a Datataker fault the Modem Manager will initiate Call Outs quite independently of the Datataker The Modem Manager has regular dialogue with the Datataker to ensure that the logger has not been Reset and is maintained in an appropriate operating mode See the Section on Datataker Supervision for details Calls initiated by the Modem Manager are common to all Call Out configurations In any of the Call Out modes calls initiated by the Modem Manager will be managed in accordance with the selected Call Out Strategy and are treated with the same priority as any other Call 30 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 HOST Only The following dialogue shows a Modem Manager configured to Call Out to a central HOST only which logs all Alarm messages received from various SITES Call Out Initiated by the Datataker A Call Out is initiated by the Datataker using a specially formated message placed in the Action Text section of the Datataker al
34. is sent to the PAGER SERVICE host system which will transmitt the message to the destination pager If the Call Out fails due to the PAGER SERVICE being busy or there is a problem during the PAGER SERVICE dialogue the Modem Manager will make a maximum of two additional immediate re dials The Modem Manager will continue to re dial the PAGER SERVICE pausing between calls for the Interdial Delay as defined in Pager Configuration until a The Local Memory is Cleared after Unloading b The Reset Switch on the SITE Modem Manager is activated UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 33 34 Additional Alarms while Call is in Progress If a new Alarm Message is received by the Modem Manager while a call is still in progress the call will be managed as follows 1 The new Alarm Message will be appended to the Memory Store 2 Anew PAGER Call Out is immediately initiated 3 The new call is managed as described in Call Out Strategy above Note Every new Alarm Message will initiate a PAGER Call Out PAGER and HOST The Modem Manager is configured to Call Out to a PAGER and a HOST system This configuration combines the operation of both PAGER and HOST functions to provide independent SITE communication directly with service or management personnel and central recording of all Alarms by a HOST computer system for every SITE on the Alarm Monitoring network Essentially the PAGER and
35. the Number of Call Out attempts before change in Calling Mode Additional Alarms while Call is in Progress If a new Alarm Message is received by the Modem Manager while a call is still in progress not yet successfully acknowledged by the HOST the new Alarm Message will be appended to the memory store The Modem Manager will not initiate an immediate Call Out to the HOST but will wait until the next scheduled call is due When the HOST issues the DUMP command any additional Alarm Messages will be Unloaded in order received following the initiating call Alarm Message Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 PAGER Only The following dialogue shows a Modem Manager configured to Call Out to a PAGER SERVICE only which then transmits the Alarm message to the Tele Pager Network The purpose of the PAGER function is to allow each SITE to independently communicate directly with service or management personnel without any operator intervention This direct response to any SITE alarms is quite independent of any HOST system implementation While all Alarm Messages are placed in common Memory Store the M M supports separate set of memory flags for LOCAL access and this store contains all messages directed to the PAGER Call Out Initiated by the Datataker A PAGER SERVICE Call Out is initiated by the Datataker using a specially formated message placed in the Action Text section of a Data
36. up and remove the comms cable to the PC 3 2 Preparing the Modem Manager These instructions assume that the person setting the system has at least read the first two sections of this manual and is familiar with the basic requirements of the system that is going to be implemented 1 Confirm that the Modem Manager is set in the default mode as shipped If you are not sure perform a RAM Power Down sequence and set the jumper and DIP switch as shown in Appendix A7 2 Connect the Modem to the Modem Manager The Modem must have been configured and connected as described in the appropriate section Make sure the modem is connected to an appropriate power supply 3 Plug the Modem Manager to Datataker comms cable into the Datataker 4 Connect the Negative Black power supply wire to the chosen Modem Manager power supply negative connection This is usually the Datataker negative 6 BAT terminal 5 Connect the LOCAL PC Terminal to the Modem Manager using the 9 pin cable supplied 6 Run the Datataker DeTerminal program with the following settings Com Port Corresponding to the Com port connected on the PC Baud rate 2400 Mode To Datataker Wake OFF 8 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 3 3 Starting the Modem Manager The Modem Manager is now ready to connect the power supply 1 Connect the Positive Red power supply wire from the Modem Manager to the power supply positive connection
37. 1 Remove power supply to the Modem Manager Remove the Modem Manager cover Remove the Jumper J15 for approximately 30 seconds Replace Jumper J15 Replace cover and restore power supply Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 2 2 Modem This section is a guide to the selection installation and configuration of the modem to be used with the Modem Manager Skip this section if the Modem Manager is to be used in MUTE mode and no Call In facilities are required as a modem will not be needed Which Modem to Use Much care must be given to selecting the correct modem for your application as the whole system is dependent on its performance and reliability Make sure that you select good quality modems from a reputable manufacturer which meet the required criteria The three main criteria for selecting the modems are e Power Supply DC or AC powered e Power Consumption Battery backed low power e Telephone link Land line or cellular Quality of telephone link Only use modems which support error correction and compression as the Modem Manager does not have any error correction capabilities Selection Guide The following chart is a guide to selecting modem characteristics that you will require to suit your application Make sure that the modem you use has the features which you have identified at the bottom of the chart Does modem need to operate when main
38. 3 Exit Remote Mode Note The above EXIT REMOTE MENU will also be displayed if Alarm Messages are received while in the REMOTE MENU or new Alarm Messages arrive subsequent to the last Alarm Data unload Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 26 0 EXIT REMOTE MENU Unrestricted The following options available from the EXIT REMOTE MENU EXIT REMOTE MENU Alarm Data Status Message 1 Return to Remote Menu 2 CANCEL Host Call Out CLEAR Alarm Memory amp Exit Remote Mode 3 Exit Remote Mode 1 Return to Remote Menu This option will return to the REMOTE MENU 2 CANCEL Host Call Out CLEAR Host Memory Exit Remote Mode This option will Clear the HOST memory and reset the Local Alarm Relay if it is activated before exiting the REMOTE mode 3 Exit Remote Mode This option will not Clear the HOST memory or reset the Local Alarm Relay if it is activated Invalid Password or Enter REMOTE Restricted Menus When an invalid Supervisor Password is entered or the Enter key is pressed the Modem Manager will present the Restricted Menu options below Overview of REMOTE Restricted Menu Dialogue Appropriate status message displayed B 7 No N n 2224 E 1 Alarm Data available Alarm Data Status Message N J V 2 1 Unload Alarm Memory 2 Datataker Commands DATATAKER COMMU
39. AL MENU To display the LOCAL MENU from the READY mode send the following line from the DeTerminal Send window LOCAL The Modem Manager will display the following dialogue Communications with Datataker suspended Modem Manager is in LOCAL Mode Data Electronics Modem Manager Ver X XX Data Electronics Configuration Registers 005 015 045 000 243 243 001 001 00h A5h A5h Enter to continue When the initially starting the Modem Manager from the factory default settings there is no Supervisor Password set and therefore when the Enter key is pressed at the prompt the LOCAL MENU below is displayed Note The prompt Enter to continue is really a prompt to enter the Supervisor Password if one is configured If the Modem Manager has a Supervisor Password and the Enter key is pressed the Restricted LOCAL MENU shown below will be displayed which does not support the Configuration Clear or Direct Datataker comms options This is a deliberate design feature to make it more difficult for a user without Supervisor rights to breach the system by trying various Passwords You only get one chance to enter it correctly otherwise the Restricted LOCAL MENU will be presented Correct Supervisor Password is Incorrect or no Supervisor Password is entered entered UNRESTRICTED LOCAL MENU RESTRICTED LOCAL MENU LOCAL MENU LOCAL MENU No Alarm Data available No Alarm Data available 1 Unload
40. AT amp Cl 50 3 SDP M sends defined Modem Reset string OK Modem sends back acknowledgement OK UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 35 Hardware Reset If there is no response from the modem when the Modem Reset string is sent the Modem Manager will perform a power down reset to the modem If an OK is not received back from the modem when the AT command is sent the Modem Reset Relay is energised for approximately 3 seconds This opens the normally closed contacts on the double pole Modem Reset Relay and causes the modem to cold boot when the power supply is restored To use this feature the modem power supply must be connected via the Modem Reset relay as shown in appendix B1 The following dialogue is displayed when a hardware reset is performed No response from Modem Please wait for Modem Reset WARNING Modem is disconnected or has failed 5 5 Datataker Supervision 36 The Datataker Supervision mode is required to ensure that the Datataker is maintained in an appropriate state for interaction with the Modem Manager One of the major difficulties with any unattended remote communications session is the restoration of the remote SITE to a known and predictable state in the event of a communications failure at a critical phase during a session Communication failures can and do occur for many and varied reasons from lightning strikes while on line power supply transients o
41. Alarm Memory 1 Unload Alarm Memory 2 Datataker Communication 2 Datataker Commands 3 Configuration 4 j 4 3 Exit Local Mode 4 Exit Local Mode 10 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 To enter the Configuration MAIN MENU choose option 3 and the following menu options will be displayed Modem Manager Ver X XX Configuration MAIN MENU Enter a number to choose Menu Option 1 Host Call Out Settings lt DISABLED gt 2 Pager Call Out Settings lt DISABLED gt 3 Supervisor Password amp DT Commands lt No Password Entered gt 4 LOCAL Settings lt Comms T Out 045 Modem Reset 015 Alarm 000 TONE gt 5 Modem Manager Utilities Note The current Configuration settings are displayed inside lt Left Right Arrows gt Note option 3 where the default settings show lt No Password Entered gt This means that full Supervisor access rights are available when Enter is pressed at the appropriate prompt 3 6 Using the Configuration Menu Options The following sections explain the various options which are available from the Configuration MAIN MENU At this stage the person setting the system up must be aware of the particular configuration requirements for the application Read the next section on A Typical Alarm Monitoring System for an explanation of the various components and options which comprise a typical alarm monitoring network Depending on the application
42. DS gt 0 5 This message will initiate a HOST only Call Out Message prefix Standard Datataker message Ncatesuge Call Out Dialogue The dialogue observed from the LOCAL PC TERMINAL is the same as that presented for the separate PAGER and HOST configurations The PAGER Call Out is attempted first followed by the HOST call Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 Call Out Strategy Once a new Call Out is initiated by the Datataker the Modem Manager will manage the call as follows 1 The Alarm Message is placed in the Memory store 2 The M M initialises the modem for the PAGER SERVICE A PAGER call is made and the Alarm Message is sent to the PAGER SERVICE host system which will transmitt the message to the destination pager 4 If the PAGER Call Out fails due to the PAGER SERVICE being busy or there is a problem during the PAGER SERVICE dialogue the Modem Manager will make a maximum of two additional immediate re dials 5 The Modem Manager initialises the modem for the HOST system call immediately the first PAGER call is completed 6 A HOST call sequence is initiated in compliance with the configured HOST Call Mode strategy The Modem Manager will continue to call the HOST until acknowledged or to the completion of the current strategy 7 The Modem Manager will continue to re dial the PAGER SERVICE pausing between calls for the Pager Interdial Delay until a The Local M
43. E MENU No Alarm Data Available If the REMOTE MENU Information Line is No Alarm Data Available the Modem Manager will directly exit the REMOTE mode as follows Taking Modem Off Line Please wait CARRIER Note The Modem Manager will also exit the REMOTE mode as described above if the Information Line is Alarm Data Available but there has been no attempt to Unload Alarm Data ie No interest has been expressed in the Alarm Data but the user may have entered the REMOTE mode to use the other options available Alarm Data Available If the REMOTE MENU Information Line is Alarm Data Available and the Alarm Data has been Unloaded the Modem Manager will exit the REMOTE mode by displaying the EXIT REMOTE MENU below See the section describing the EXIT REMOTE MENU options EXIT REMOTE MENU All Alarm Data Unloaded 1 Return to Remote Menu 2 CANCEL Host Call Out CLEAR Host Memory amp Exit Remote Mode 3 Exit Remote Mode If the REMOTE MENU Information Line is Alarm Data Available and the Unload Alarm Data Option 1 has been selected but Alarm Data has not been Unloaded the Modem Manager will exit the REMOTE mode by displaying the EXIT REMOTE MENU below See the section describing the EXIT REMOTE MENU options EXIT REMOTE MENU Alarm Data received amp not Unloaded 1 Return to Remote Menu 2 CANCEL Host Call Out CLEAR Host Memory amp Exit Remote Mode
44. Enter to start Memory Dump N to return to Configuration Memory Dump EXIT Received MAIN MENU Option 6 End Configuration This option terminates the configuration session and presents the following option Modem Manager Configuration correct Y or Enter for Yes N for No Configuration completed Modem Manager Re starting RS232 Reset Y will return to the LOCAL MENU and N will return to the Configuration MAIN MENU Tip If you want to reset and clear any current alarms use the Configuration Option 3 from the LOCAL MENU and then Option 6 to end the Configuration session without making any changes This will clear the current alarm and reset the Modem Manager status to the READY mode Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 4 0 A Typical Alarm Monitoring System The Modem Manager can be configured to operate in various modes depending on the requirements of the application and design of the communications network The four main Modem Manager configuration options are 1 Mute Host and Pager options are disabled to provide Alarm logging only and modem management 2 Host Only Call out on Alarm to central HOST system 3 Pager Only Call out on Alarm to PAGER service network provider 4 Host and Pager Call out on Alarm to central PAGER service and central HOST system All of the above configuration options support dial in to SITE from a REMOTE computer The fol
45. Lgs 80012207 Jeduunp mmm 9 00 00 tor OOOOOOOOOOOOOOCOOOOCOCOOO e oi sBuiweip 1eujo ees vir o wm suonoeuuoo yNdynOANdu 104 109 9 a sgor 08 00 8021 EEr 9829 0 1 Woud3 3 UoISJ8A god gy xipueddy uoniuje LOY wapo 2 810 00 B GED SWWOD jexejejeQ OL c m LOX 520 1exejejeq MS AS WYO 0 7 1exeiejeq peg A9 1exeieyeq peg A9 punog YOUMS p seyeyeyeq OXL seyeyeyeq XH Luid 1yeeg pug 10981109 G37 JeBeue N uoiuM Jeujo d y uexe ysnw aeg ege 31 peeoxe ejqissod se yous se jdey eq jsnui rr pue eu Ajddns uoyng O N OQA9 jue1uno 037 eui Senes pejoeuuoo eq 5 10 S S 1 ejoN LOX 8 jexeiejeq peg A9 1exejejeq yeg AQ punou OL YOUMS OL seyeyeyeq seyeyeyeQ XH Luid 1exe1eje pug
46. Main Menu This option returns the user to the Configuration MAIN MENU UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 13 MAIN MENU Option 2 PAGER Call Out Settings This option displays the PAGER MENU below PAGER MENU Enter a number to select Parameter to change 1 Site Identification lt Data Electronics gt 2 Pager Telephone Number lt DISABLED gt 3 Pager Destination Address lt Data Electronics gt 4 Dial Out Settings lt IDD 010 Radiospoor SA gt 5 Modem Call Out String lt AT gt 6 Return to Main Menu 1 Site Identification This is a 60 character string that the PAGER SERVICE uses to identify the origin of the pager message It is different to the Site Identification SITE ID used by the Modem Manager for REMOTE HOST identification and security This string is the first line Header on the pager display when a message is received by the alpha numeric pager Typically this string is used to identify the name of the SITE and may be a store location street map grid reference or any other meaningful description which identifies the physical location of the SITE from which the call originated 2 Pager Telephone Number The PAGER telephone number is used by the Modem Manager to Dial Out to a PAGER service if a valid Alarm message is received The number may include any valid modem Dial Modifiers eg comma for a delay etc to invoke special mo
47. Manual Modem Manager ROM Ver 4 XX 1 Security User set Site Identification code uniquely identifies multiple sites for security and alarm recognition Supervisor password protection for Configuration access User set Inactivity Time Out causes termination of communication session for security Local alarm output after preset number of re dial attempts can trigger a local audible or security alarm in case of telephone line or service failure Secure acknowledgment protocol ensures that the host receives and stores messages Hardware Large capacity memory which stores up to 20 000 characters received from the Datataker Auxiliary serial port to support local PC terminal for local monitoring of all communications and configuration of Datataker and Modem Manager Hardware watchdog timer 1 0 Document Conventions and Definitions The following descriptive conventions are used throughout this document to explain the Modem Manager prompts and required responses Modem Manager may be optionally abbreviated to M M throughout the document All M M commands are indicated by placing the commands inside the symbols gt eg lt CONFIG gt The characters between the right and left arrows must be entered followed by the Enter key Individual or specific key presses are shown as Key All M M commands are case sensitive and must be entered in UPPERCASE characters Dialogue from the M M is shown in Courier font W
48. NICAQTION MENU lt lt 1 Name of DT Command gt 3 Exit Remote Mode Is there any Alarm Data 2 lt Name of DT Command gt No Yes 3 lt Name of DT Command gt 46 4 lt Name of DT Command gt 5 lt Name of DT Command gt EXIT REMOTE MENU Alarm Data Status Message 6 Retum to Remote Menu 1 Retum to Remote Menu 2 Exit Remote Menu i UNLOAD ES Alarm Data Status Message Taking Modem Off Line ie Please Wait S 1 Unload alarm data 2 Return to Remote Menu REMOTE MENU Restricted The following is the REMOTE MENU which is displayed REMOTE MENU Alarm Data available lt The Information line will display one of the following messages 1 Unload Alarm Memory No Alarm Data Available 2 Datataker Commands Alarm Data Available 3 Exit Remote Mode UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 27 REMOTE MENU Option 1 Unload Alarm Memory This option displays the UNLOAD MENU only if there is Alarm Data Available If there is No Alarm Data Available the REMOTE MENU will be presented again UNLOAD MENU Enter to abort Alarm Unload 1 Unload Alarm Data 2 Return to Remote Menu 1 Unload Alarm Data This will unload all current Alarm Data from the HOST memory area The format of data will depend on the way the Alarm Message was struc
49. Remote Mode REMOTE MENU Option 1 Unload Alarm Memory This option displays the UNLOAD MENU only if there is Alarm Data Available If there is No Alarm Data Available the REMOTE MENU will be presented again UNLOAD MENU Enter to abort Alarm Unload 1 Unload Alarm Data 2 Return to Remote Menu Unload Alarm Data This will unload all current Alarm Data from the HOST memory area The format of data will depend on the way the Alarm Message was structured in the Datataker command program The following example is typical 03 06 1995 08 16 51 MANUAL ALARM MESSAGE 03 06 1995 08 17 30 MANUAL ALARM MESSAGE 03 06 1995 08 20 22 MANUAL ALARM MESSAGE End of Alarm Data Note 1 An unload operation can be aborted at any time by pressing Enter 2 Messages are separated de limited by two characters 2 Return to Remote Menu This option will return to the REMOTE MENU Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 REMOTE MENU Option 2 Datataker Commands This option displays the DATATAKER COMMUNICATION MENU below DATATAKER COMMUNICATION MENU Enter a number to select a Command Line to send to Datataker Direct Communication 6 allows complete control of Datataker DT Command One gt Not Defined Not Defined Not Defined Not Defined Direct Communication 7 Return to Main Menu 1 to 5 Pre defined Datataker Commands
50. aded 29 1 Return to Remote Menu 46 29 2 Exit Remote eren E verre bru Eae 29 EXIT REMOTE MENU Table of Actions 29 MUTE Mode EE EI Ri pe En SE 30 5 9 cst ote eR o A et be v mens 30 Call Out Initiated by the Modem 30 HOSE Only sie centes teeth iret e ule em c ake DH ey 31 Call Out Initiated by the 31 Call Out Dialogue sec vases cave rre roe Ue e ERST 31 Call Qut Strategy i tte 31 Cal Out Modes ete tend ke ees at ner vat eee e tex 32 Continuous 32 Slow 32 Stop 32 Additional Alarms while Call is in Progress 32 PAGER Only etus ree ie ee Seed 33 Call Out Initiated by the 33 Call Out Dialogue er esee epe ede eres venen eive even 33 Call Qut teretes e ertedo bete bn oed pi 33 Additional Alarms while Call is in Progress 34 PAGER and HOST eto reete tamtn mtra e Meade 34 Call Out Initiated by the 34 Call Qut Dialogue err cook P 34 Call Out Strategy e et ete e HS eek de lette EP ee Bea
51. al with user selected Interdial Delay will dial until acknowledged Slow mode which will successively call the host and automatically increase the call interval after a specified number of calls Stop calling after a specified number of calls Call In to Site Any Site can be called from a Remote computer using DeTerminal program Two level password security with auto timeout Site ID is required to access Site system and a restricted access function allows callers to unload Alarm Data or execute up to five pre defined Datataker commands Supervisor password provides unrestricted access to Datataker to make program changes via Datataker direct communication option Simple menu driven options for available commands Modem Supervision Supports all types of modems Automatic management of modem initialisation and error message handling Sends initialisation strings to modem at regular intervals to ensure that modem is reset and always on line in auto answer mode Reset of modem by complete power down if no response is received from regular modem dialogue Datataker Supervision e Monitors Datataker status and triggers independent alarm dial out if Datataker does not respond or has been reset Maintains Datataker parameters and command switches to optimise performance Talk mode from site and host system for transparent direct Datataker communication link UM 039 A0 Data Electronics User s
52. anual Modem Manager ROM Ver 4 XX 29 MUTE Mode The Modem Manager can be configured in MUTE mode where both the HOST and PAGER Call Out functions are disabled This configuration is used where all that is required is LOCAL Alarm Message logging and or reliable Modem Managment of a remote SITE When in MUTE mode the Alarm memory managment is focused on the HOST memory markers and the PAGER memory markers are disabled The following actions result from using the two options from the EXIT REMOTE MENU MUTE Mode Actions from REMOTE Call in Un restricted REMOTE MENU SUME SE Exit Option 2 Option 3 Comms Failure MUTE Mode Actions from REMOTE Call In Restricted REMOTE MENU EXIT MENU Comms Timeout Status or Function Option 2 Comms Failure Clear HOST Memory Call Active LED 5 3 Call Out The Modem Manager will enter Call Out mode after receiving a valid Alarm Message from the Datataker or after detecting a Datataker Fault The Modem Manager dialogue when calling out to a HOST system is conducted in HOST or COMMAND mode See Section 6 0 for a full description of the command structure The actions which result from entering the Call Out mode depend on the configuration of the Modem Manager ie Is it configured for PAGER only HOST only or PAGER and HOST Which particular Call Out strategy has been selected There are three important points associated with a Call Out 1 Call Out Initiation How a call is
53. arm definition See the relevant section of the Datataker Manual for explanation of how alarms in the Datataker are used The special formating of the Action Text string adds to the flexibility of the standard command structure which can still be used as stated in the Datataker Manual To initiate a HOST Call Out the Action Text begins with lt gt and ends with lt gt eg ALARM1 1DS gt 0 5 This message will initiate a Call Out Message prefix Message suffix Standard Datataker message Call Out Dialogue The following is the dialogue observed from the LOCAL PC TERMINAL Call out in progress Dialogue to flag that a Call Out to the Communication to Datataker suspended HOST has been initiated Call Out to HOST Computer Please Wait AT The Modem dialogue starts with the SDP M sending an AT an Q0 amp D2 amp Cl Modem responds with Just to make sure it s still there SDP M sends defined Modem Initialisation string OK Oye 810122 Modem sends back acknowledgement OK CARRIER 2400 PROTOCOL ALT The Comms Connect dialogue will COMPRESSION CLASS 5 vary according to the type of modems and protocol selected CONNECT 2400 Data Electronics Modem Manager Ver X XX SITEID HOST Number 810122 Configuration Registers 002 002 045 003 004 004 002 010 02h 5 5 Display of SDP M registers used for Diagnostics and Status COMMAND MODE Waitin
54. ate local regulations A combination of the IDD Delay Multiplier and Datataker Alarm schedule settings will all have an effect Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 HOST Call Out Mode The Modem Manager can be configured to operate in three Calling Modes as follows Continuous The Modem Manager will call the HOST continuously at the specified Interdial Delay until the until a successful connection is completed A successful call is defined as one where the current alarms have been DUMPED and the required HOST dialogue is completed and the call properly terminated Slow The Modem Manager will call the HOST at the specified Interdial Delay until the number of call outs is equal to a preset limit at which time the call interval will be extended by the product of the Interdial Delay and a specified Delay Multiplier If SLOW dialling strategy is selected the Configuration option will display prompts to enter the Number of Dial Attempts before change in Dialling Mode IDD Change and the Delay Multiplier IDD Multiplier Stop The Modem Manager will call the HOST at the specified Interdial Delay until the number of call outs reaches the configured value then stop calling If STOP dialling strategy is selected the Configuration option will display prompts to enter the Number of Dial Attempts before change in Dialling Mode IDD Change The Call Mode chosen for a SITE will depend on
55. ation of the Modem Manager LOCAL Settings lt Comms T Out 045 Modem Reset 015 Alarm 000 TONE gt Selecting this option will present a series of prompts to set the required parameters as follows Modem Reset String A 60 character string which is used to set the SITE modem characteristics when the Modem Manager is in the READY state When the Modem Manager is not occupied with an active alarm the modem must be maintained in the Auto Answer mode so it is ready to receive any incoming calls The string which is stored in this register is sent to the modem at regular intervals determined by the Modem Reset Delay Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 In most situations the default setiing will be satisfactory Default Setting AT amp C1 50 3 Prompt The Modem Reset String is sent to the Modem at every Modem Reset Modem Reset String AT amp Cl 50 3 Modem Reset Interval This register is used to set the interval at which the Modem Auto Answer String is sent to the modem while in the READY state The Modem Reset Interval also sets the timing for the 99CV test and the modem reset function Default Setting 015 Zero Disable Modem Reset Prompt Modem Reset Interval 0 255 minutes 015 Dial Attempts before Local Alarm When the combined total of PAGER and HOST calls exceed a set number of calls a Local Alarm output can be activated This provides a fall back alarm if the tel
56. ations it will be powered from the battery terminals of the Datataker to which it is connected Most applications using the Modem Manager will require battery backed operation if they are monitoring critical system alarms so decisions on power supply type and capacity are very important to the overall system design Generally the same criteria which governs the power supply requirements of the Datataker will also apply to the Modem Manager In fact the overall SITE equipment power supply requirements must be carefully assessed including the Datataker operating conditions and modem power consumption The total average power consumption must be related to the required battery standby capacity if the system is to continue to operate when the mains power fails Some of the factors which must be considered are e Current consumed by any sensors connected to the Datataker e Current drawn by the Datataker e Current drawn by selected modem if it is to be powered from the Modem Manager Note If the Modem Manager is powered from the Datataker battery a directly connected modem must be a low voltage current type such as the Banksia IG5500 e Estimate of average modem current when dialling at the required frequency to HOST and or PAGER service in the event of alarm occurring when mains power has failed e How long does the system have to operate under battery standby power e What is the battery recharge recovery requirements It may require a s
57. ck with your Telephone Service Provider for details regarding dial attempts retry times and any other restrictions that may apply in your area gt It is regarded as a serious offence by some authorities if regulations are breached Call Out Modes Continuous The Modem Manager will call the HOST using the Interdial delay to pause between dial attempts The M M will continue to re dial until a successful call is made A successful call is defined as one where all the current alarms have been DUMPED and the required HOST dialogue is completed and the call properly terminated Slow The Modem Manager will call the HOST at the specified Interdial Delay until the number of re dials is equal to the Number of Call Out attempts before change in Calling Mode at which time the call interval will be extended by the product of the Interdial Delay and a specified Delay Multiplier If SLOW dialling strategy is selected the CONFIG sequence will display prompts to enter the Number of Call Out attempts before change in Calling Mode and the Delay Multiplier Stop The M M will call the HOST at the specified Interdial Delay until the number of calls is equal to the Number of Call Out attempts before change in Calling Mode No further re dial attempts will be made even if a new Alarm Message is received by the M M If STOP dialling strategy is selected the CONFIG sequence will display prompts to enter
58. cted Menus When a valid Supervisor Password is entered the Modem Manager will present the Unrestricted Menu options below Overview of REMOTE Unrestricted Menu Dialogue va DES Appropriate status message displayed No Alarm Data available No Alarm Data available Alarm Data Status Message E 15 Alarm Data available S m E 1 Unload Alarm Memory DATATAKER COMMUNICAQTION MENU 2 Datataker Commands 1 lt Name of DT Command gt 6 Is there any Alarm Data 2 Name of DT Command 3 Exit Remote Mode gt ki s 3 Name of DT Command 4 lt Not Defined gt 5 Not Defined SUTENTEREMOTEMENIUES 6 Direct Communication Alarm Data Status Message 6 R etum to Remote Menu 1 Retum to Remote Menu 2 Clear Alarm Memory amp ExitRemote Mode Connected to Datataker lt QUIT gt to exit X 2 Exit Remote Menu UNLOAD MENU Alarm Data Status Message A Taking Modem Off Line E 1 Unload alarm data gt Please Wait JS 7 2 Return to Remote Menu gt REMOTE MENU Unrestricted The following is the REMOTE MENU which is displayed REMOTE MENU Alarm Data available lt The Information line will display one of the following messages 1 Unload Alarm Memory No Alarm Data Available 2 Datataker Commands Alarm Data Available 3 Exit
59. dem Manager Ver Data Electronics Configuration Registers 005 015 045 000 022 032 001 001 10h 5 5 Enter to continue If a valid Supervisor Password is entered the Unrestricted menu below is presented If an invalid or no Password is entered the Restricted menu will be presented LOCAL Mode Unrestricted Menu Overview The following section describes the options available from the Unrestricted menu which is only available with Supervisor access rights Appropriate status message displayed No Alarm Data available bx LOCAL No Alarm Data available i Is Alarm Data available Yes Alarm Data Status Message J v 1 Unload Alarm Memory DATATAKER COMMUNICAQTION MENU 2 Datataker Commands DS Name of DT Command gt 3 Configuration 2 Name of DT Command Is there any Alarm Data 3 Name or DT Command gt 3 Exit Local Mode gt Nb y Yes 4 Name of DT Command im a 5 lt Name of DT Command gt 6 Direct Communication EXIT LOCAL MENU Alarm Data StatusMessage 7 Return to Local Menu 1 R eturn to Local Menu 2 CLEAR Alarm Memory amp Exit Local Mode 3 Exit Local Mode UNLOAD MENU Alarm Data Status Message 2 8 1 Unload alarm data Taking Modem Off Line E 2 Return to Local Menu 22 Please Wait
60. dem functions if required and may be up to 60 characters long See your modem manual for a list of valid Dial Modifiers Default Setting DISABLE and ENABLE PAGER Call Out Options to DISABLE and ENABLE Call Outs to the PAGER are provided If Call Outs are disabled the telephone number is suffixed by DISABLED in the Current Settings string to indicate status The PAGER Call Out function can be disabled enabled by entering lt N gt lt Y gt as the first character of this field The contents of this register are also sent to the HOST when a successful connection is made as part of the sign on protocol 3 Pager Destination Address This is a unique address assigned and given to you by the Pager Service Provider This address is used by the Pager Host to route the message to the correct pager or group Depending on the arrangements with the Service Provider pager messages may be directed to a single pager or broadcast to a selected group The address can be an alpha numeric string up to 60 characters Default Setting Data Electronics 4 Dial Out Settings This option configures the Pager Dial Out Settings used by the Modem Manager when making a call to a Pager Service Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 PAGER Interdial Delay IDD This register contains the time delay in minutes 3 to 255 between successive PAGER Call Out attempts In the event of a PAGER cal
61. dial and to Reset the Local Alarm The M M and Datataker can be connected and configured to record a Reset Confirmation message in the memory and initiate a call to the HOST if required If the M M cannot complete a successful call to the HOST the Local Alarm Output may be used to initiate a local alarm such as a link to a security system or local audible alert 4 2 HOST The HOST is a central location where all SITE calls are received and acknowledged by a host computer application The HOST application may be as simple as a time dated record of all alarm calls stored to a file or a custom written application which may combine a complete network management system database Schematic of Typical HOST Installation PSTN HOST Computer Runs application to respond and 1 acknowldge calls from SITE SDP M elephone Network Generally this is a custom written program to suit the particular application UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 19 4 3 PAGER SERVICE The PAGER SERVICE is a provider of a Tele Pager network service so that SITES can transmit an alarm message directly to service or emergency personnel for immediate response The HOST is then called after the first call to the PAGER SERVICE to record the alarm in the central database Schematic of Typical PAGER SERVICE Installation PAGER SERVICE _ eee PSTN Provider of Pager Service
62. directly under the Menu Title is used to convey information relevant to the current menu or area of system activity The information line is not a selectable menu option Description of Menu Option Each menu option has a description which briefly explains its object Selecting a Menu Option To activate a menu option enter the number shown next to the description Using DeTerminal make sure that you have selected the To Datataker mode so after typing the number the number is sent to the Modem Manager when Enter is pressed UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 9 Current Configuration Settings In Configuration menus some options have the current settings displayed in Left Right arrows next to the option description This enables settings to be easily reviewed Option Prompts and Dialogue Most menu options provide prompts Yes No options and text messages to guide and help the user make appropriate choices and entries Make sure that you read all prompts and check the entered values before exiting the Configuration section 3 5 Accessing the Configuration Menu Options Configuration of the Modem Manager is performed from a Menu Option in the LOCAL mode The LOCAL mode provides a series of Menu options which allows various functions to be performed one of which is Configuration Displaying the LOC
63. e use the chart 1 Estimate or measure the current drawn by the load in mA and locate the required value on the vertical axis 2 Read the corresponding time that the battery will supply the load from the horizontal axis 1 2AH Standby Battery Capacity Total Current Draw mA N 6 Approx Battery Operation Hours 4 AH Standby Battery Capacity Total Current Draw mA 4 00 6 00 7 00 14 00 Approx Battery Operation Hours DD 017 Battery Standby Capacities Appendix A4 xipueddy suondo uonoeuuoo uue y 201 2 9300002 QN suado uoiuM uo pesibJeue s LOATH L0A 1H 1461 4 1 eq jou jsnui sure jueuno eDeyoA ejei 6201 seBeuey Jou ejoN wapo 10 JexejEje peAuep eq jou jsnuu 02 ejei 10 uere 10 jddns 1eMod peunbai uoneJedo 10 pexoeq Aleyeq eq 10 Aiddns 1ewog Aejai ue wepo uoiuM seoiep jo ejes 12 10 suonoeuuoo 0 6 6 Y SOA pz dure payed sjoejuoo ejod seu 8201 eu jouuosied
64. emory is Cleared after being Unloaded b The Reset Switch on the SITE Modem Manager is activated Additional Alarms while Call is in Progress The PAGER and HOST activities each manage the situation of additional Alarms in the same way as explained in their respective PAGER and HOST descriptions e In summary new Alarm Messages directed to the HOST are appended to any current outstanding calls e New Alarm Messages to the PAGER will immediately initiate a new Call Out 5 4 Modem Reset AT Commands Setup To ensure that that the modem is always on line and ready to receive calls the Modem Manager sends a Modem Reset string to the modem at regular intervals and on exit from LOCAL mode Modems can be forced into an unknown state by occurrences of spurious power surges or lightening strikes on the telephone system and the Modem Reset function minimises any modem initialisation problems which can occur Look in the section on Configuration for information on defining the Modem Reset string and setting the Modem Reset Delay the interval between Modem Resets The system event used to trigger this action also initiates some other house keeping tasks See the section on Datataker Supervision Modem Reset dialogue as observed on the LOCAL PC TERMINAL follows ADEL The Modem Reset dialogue starts with the SDP M sending ATE1 OK Modem responds with OK Just to make sure it s still there
65. eparate 12 volt battery with stand alone charger system to achieve design criteria The following information specifies the Modem Manager power requirements Voltage 6 to 15 Volts DC from battery or regulated power pack Modem Manager Status Current Typical Local Alarm Relay ON 100 mA UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 3 Power Supply Connection Options There many different ways of connecting the power supplies for the Datataker Modem Manager and Modem depending on the particular application See Appendix A2 for information showing typical power supply connections when connected to all the Datataker models Other power supply information is also included which may help you to work out the best solution for your project Note Appendix A3 shows and some typical power supply arrangements which could be used Appendix A4 is a guide to battery standby capacities Local Alarm Relay The Local Alarm Relay can be used to raise a local alarm at the SITE when the combined total of PAGER and HOST Call Outs exceed a set number of calls This provides a fall back alarm if the telephone system HOST or PAGER system fails The output provided by the Modem Manager is low voltage single pole changeover relay contacts which can be used to raise a local site alarm such as an audible alert or be interfaced to a security system channel to raise an independent security alarm Appendix 5 shows some
66. ephone system HOST or PAGER system fails The output provided by the Modem Manager is low voltage single pole changeover relay contacts which can be used to raise a local site alarm such as an audible alert or be interfaced to a security system to trigger an independent alarm channel A prompt for Number of Re dial Attempts Before Local Alarm will be presented When the number of callout attempts exceed this number the Local Alarm will be set Default Setting 010 Zero Disable the Local Alarm Output Prompt Number of Re Dial attempts before Local Alarm 0 255 000 Dialling Mode The Modem Manager can be configured to initialise the modem for Tone or Pulse mode dialling The default configuration for this register is Tone dialling but Pulse mode can be selected Pulse dialling is still used in some older telephone exchanges When Pulse mode is selected a minimum Communications Timeout period of 45 seconds is used which will override any other value entered in this register Default Setting TONE Prompt Tone Dialling OK Y or Enter for Tone Dialling N for Pulse Dialling Communications Timeout Comms T Out The Communication Timeout value is used by the Modem Manager as a global timeout period when performing various functions in the operation of the system The main consideration when setting this value is the time in seconds required to make a connection to the HOST or PAGER system The value shou
67. eset Relay contacts in the Modem Manager See Appendix B1 for general instructions on how to connect the power supply to your modem when using an external power supply Specific Modem type installation instructions are also included in Appendix B Check all the information sheets to see if your modem is included Battery Backup If modem comms operation during mains power has failed is required the modem selected must be DC powered so that it can be powered from a battery when mains power is not available Many of the DC powered modems available use 9VDC transistor radio type batteries and or a 9VDC mains mains adaptor To support the modem for any reasonable period of time the smallest battery that should be used is a 1 2 AH capacity which are not available as a standard battery Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 One option is to use a 12 volt battery and 12 to 9 volt regulator to reduce the voltage to the correct level for the modem The battery should be connected to a charger suitable for float charging the sizes of battery connected Do not connect a nominally rated 9 volt modem to 12 volts without first checking the manufacturer s specification Some modems may specify higher volatge input rating which may permit 12 VDC operation Remember that a 12 volt battery needs to be float charged at approximately 13 75 volts Modem RS232 Comms Connection The Modem Manager must be connected to the m
68. f the Modem Manager and when in this mode the system is ready to receive incoming calls or execute any scheduled events or activities When in the READY mode the Local PC Terminal will display the dialogue between the Modem Manager Datataker and Modem The Modem Manager will respond to the lt LOCAL gt command from the READY mode 5 2 Call In The Modem Manager enables the modem to answer any incoming calls by maintaining it in the Auto Answer state as defined in the modem configuration string When the modem answers the call which may be from a REMOTE or HOST system the Modem Manager then gives priority to managing the call and depending on the configured mode of operation a dialogue with the calling system will follow The Call in dialogue mode will be one of the following HOST Dialogue Abbreviated command set designed for use by HOST computer systems See Section 6 HOST COMMAND MODE The HOST Call In dialogue mode is selected by entering two exclamation mark characters after the Enter to continue prompt This is also the point in the dialogue where the Supervisor Password can be entered REMOTE Dialogue Menu driven command interface for use by manual callers Provides simple menu options for all available commands Either a Restricted or Unrestricted REMOTE MENU will be presented depending on the level of call access rights Selection of HOST or REMOTE Mode There is a common opening or introduction dialogue
69. for and the access rights of the user The following tables summarise the actions when the Modem Manager is configured in the following combinations of modes and user rights PAGER and HOST Enabled PAGER and HOST Enabled Actions from LOCAL MENU EXIT MENU EXIT MENU Comms Timeout Cancel HOST Calls No No No Clear HOST Memory No No No Cancel PAGER Cals Yes _ No Clear LOCAL Memory Ye Local Alarm Relay __ ON Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 Modem Manager Reset Switch Actions From SITE Modem Manager Press Status or Function Reset Switch Cancel HOST Calls HOST Only Enabled HOST Only Enabled Actions from LOCAL MENU Un restricted or Restricted LOCAL MENU EXIT MENU EXIT MENU Comms Timeout Exit Option 2 Option 3 Comms Failure Cancel HOST Calls No No No Clear HOST Memory No No No Clear LOCAL Memory Yes No No Call Active LED Local Alarm Relay IfON 04 N Modem Manager Reset Switch Actions Cancel HOST Calls Clear HOST Memory Clear LOCAL Memory Call Active LED Local Alarm Relay If ON PAGER Only Enabled PAGER Only Enabled Actions from LOCAL Menu Un restricted or Restricted LOCAL MENU EXIT MENU EXIT MENU Comms Timeout Option 2 Option 3 Comms Failure Cancel PAGER Calls Yes Clear LOCAL Memory No L
70. g for valid Commands See HOST Command Mode Call Out Strategy Once a new Call Out is initiated by the Datataker the management of the call will depend on which of the three possible Call Out modes and strategies have been selected in Configuration of the Modem Manager The three options are Continuous e Slow e Stop The Call Out mode chosen for any SITE will depend on a number of issues and may be different for each SITE on a network The number of SITES the probability of multiple alarms occurring simultaneously level of security required and ability of the HOST system to handle multiple calls will require different strategies UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 31 32 For networks where there is a high probability of multiple alarms occurring simultaneously the SLOW Call Out mode offers the most flexibility because each site can have a unique combination of Interdial delay and Delay Multiplier to minimise callout collisions Warning Most Telephone Service Providers have regulations which govern call management for devices which automatically initiate calls It is the responsibility of the installer to ensure that the Call Out Strategy and Configuration of the Modem Manager is compliant with the requirements of the local Telephone Service Provider Data Electronics not responsible for the installation or configuration of Modem Manager or associated systems Che
71. h COMMAND MODE No Direct Datataker Communication session used to 1 Program or sinter te the Datataker operation Unload logg 3 Check Status UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 53 6 6 QUIT COMMAND The QUIT COMMAND is used to terminate the communication session with the SITE Modem Manager QUIT COMMAND COMMAND MODE QUIT Clear Is EOD flag No EOD flag Set Yes Quit Command Received Is the Unloaded Alarm Data saved lt gt to CLEAR Modem Manager memory and QUIT lt N gt to continue QUIT now Y to QUIT WITHOUT CLEARING Modem Manager memory J N to UNLOAD again CANCEL Modem Manager call outs due to Alarm Data which has been DUMPED up to the EOD flag Note MM 01 HOST memory buffer is NOT cleared CLEAR all Alarms up to the EOD flag on the last DUMP from the Modem Manager HOST memory CANCEL call outs for Alarms received before the EOD flag Reset Local Alarm Relay Quit Command Received Taking Modem Off Line Please Wait 54 Data Electronics User s Manual Modem Manager Ver 4 XX UM 039 A0 Ly xipueddy 900 00 e SJ0j2euuoo pue 3 Se qeo 0 sseooe euoz 3 lt 00 G7 gt 9 X PIN Swe1os 0004
72. here sample screen dumps are shown any descriptive comments are shown in italics Important information is highlighted in as shown in the example Note Important notes are shown in a box like this Tip Helpful tips are shown in a box like this Warning Warnings are shown in a box like this Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 2 0 Installation The Modem Manager can be installed and configured in many different ways to suit specific applications There are a number issues which need to be considered before selecting the equipment and proceeding with an installation Datataker and Modem Manager power supply Type of modem and functions required Modem power supply Mechanical mounting considerations The following sections explain the various options associated with the installation of a system as they affect the Modem Manager modem and power supplies 2 1 Modem Manager Mechanical Mounting There will be different mechanical and mounting requirments for each individual installation and all of the subjects discussed in the Installation Section 1 2 will need to be taken into account See Appendix B for mounting and installation guides for modems Appendix Al shows the mechanical mounting and clearance details for the Modem Manager Power Supply The source and capacity of the power supply used will be determined by the specific requirements of the SITE but in most situ
73. his option will depend on a number of conditions which relate to the status of current Alarm Messages and options selected while in the REMOTE MENU No Alarm Data Available If the REMOTE MENU Information Line is No Alarm Data Available or Alarm Data Available and the Unload Alarm Data Option 1 has been selected but Alarm Data has not been Unloaded the Modem Manager will exit as follows Taking Modem Off Line Please wait CARRIER Alarm Data Available Alarm Data received amp not Unloaded If the REMOTE MENU Information Line is Alarm Data Available or Alarm Data received amp not Unloadedi the following EXIT REMOTE MENU below is displayed EXIT REMOTE MENU Information Line 1 Return to Remote Menu 2 Exit Remote Mode 1 Return to Remote Menu This option will return to the REMOTE MENU 2 Exit Remote Mode This option will not clear the HOST memory or reset the Local Alarm Relay if it is activated EXIT REMOTE MENU Table of Actions Summary The following actions result from using the two options from the EXIT REMOTE MENU HOST Enabled Actions from REMOTE Call In Un restricted REMOTE MENU EXIT MENU EXIT MENU Comms Timeout Exit Option 2 Option 3 Comms Failure Cancel HOST Calls Cancel HOST Calls Clear HOST Memory Clear LOCAL Memory Call Active LED Local Alarm Relay If ON ON ON UM 039 A0 Data Electronics User s M
74. is will only ever occur in a situation where the HOST has failed to unload a SITE Modem Manager so in normal use will never happen LOCAL PAGER Alarm Memory Service personnel can connect a PC LOCAL TERMINAL to the Modem Manager and view the contents of the Alarm memory even if the HOST has cleared its memory This means that service personnel can maintain their own record of alarms by saving them to a local computer A list of alarms since the last LOCAL clearance can be displayed at the PC LOCAL TERMINAL without reference or access to the records maintained on the HOST system If the memory reaches the point where it is going to overwrite data the Modem Manager will initiate a Call Out to the PAGER and transmit a warning message as follows Warning MM 01 Memory Full Options to independently clear or retain the LOCAL PAGER alarm memory are provided when exiting from the LOCAL mode Alarm Memory Dump The contents of Alarm memory can be dumped using the Modem Manager Utilities menu option from Configuration This option is provided as a backup in case of data loss by the HOST UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 49 6 0 HOST COMMAND MODE The Modem Manager HOST mode is provided so that HOST computer applications can communicate quickly and efficiently with Modem Manager SITES The use of MENUS is not required for a HOST computer application as it is preferable for the dialogue to be concise and
75. key at the appropriate prompts will provide full unrestricted Supervisor access rights The following prompts are displayed A Supervisor Password allows access to Configuration and direct Datataker Communication for programming etc If Supervisor Password is not configured access to Configuration and direct Datataker Communication is unrestricted Enter Supervisor Password or N for no Password Supervisor Password Datataker Commands Up to five pre defined Datataker commands can be configured in the Modem Manager and these commands are presented in the DATATAKER COMMUNICATION MENU which is accessable when in the LOCAL or REMOTE mode The following prompts are displayed Up to 5 Datataker Command Lines can be defined and selectively sent to the Datataker from LOCAL or REMOTE Datataker Command Lines select line number to edit 1 lt Not Defined gt 2 lt Not Defined gt 3 lt Not Defined gt 4 lt Not Defined gt 5 lt Not Defined gt 6 Return to Main Menu By selecting one of the five menu options to define a series of prompts are presented which perform the following functions 1 Assign a Name or Title of up to 60 charaters for the Datataker command 2 Define the Datataker command string up to a maximum of 60 characters 3 Test the new Datataker command string MAIN MENU Option 4 LOCAL Settings This option is to set the parameters which are necessary for the correct LOCAL oper
76. ld be kept as short as practical to ensure reliable connection but requirements will vary according to the speed of the telephone system call delays and allowance for long distance connections etc Default Setting 45 Prompt Communications Timeout 0 255 seconds 045 UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 17 MAIN MENU Option 5 Modem Manager Utilities This option provides access to functions for 1 Direct Modem Communication 2 Raw dump of Alarm Data Memory Direct Modem Communication This utility allows direct modem communications which enables the modem to be setup tested and even make a direct dial connection with another modem The comms session can be terminated at any time by entering lt QUIT gt Prompt Is Modem setup correct Y or Enter to continue N for Direct Modem Comms Modem Powering Up Please wait lt 6QUIT gt to return to Configuration Menu Modem Manager Memory Dump This utility is to perform a raw dump of the Modem Manager memory This feature can be used if it is necessary to recover Alarm Data which has been previously cleared using other options The data dump is unformatted and can be terminated at any time by entering lt QUIT gt Prompt Bypass Modem Manager Memory Dump Y or Enter to bypass Memory Dump N to dump contents of memory Ready to save data lt 6QUIT gt to abort Memory Dump Y or
77. lout being unsuccessful the Modem Manager will wait for this period before attempting another call Typically this parameter would be set at a value slightly greater that the longest time it will take for personnel with the Pager to attend the calling SITE This will reduce the number of pager calls required for the average response and minumise unnecessary repeat calls The Pager Interdial Delay entered may vary slightly in operation depending on the setting of other parameters such as Modem Reset Delay and Communications Timeout Warning Telephone service providers in most countries have rules which govern the time that an automatically controlled dialling device like the Modem Manager can use a phone line It is the responsibility of the local user to ensure that the value entered in this register does not cause the Modem Manager to initiate calls which violate local regulations Paging Service Provider Most Paging Service Providers have their own communication protocol which the Modem Manager must use when making a connection to the Pager Host computer system Although many Paging Service Providers share a similar protocol most have small variations which require a customisation of the Modem Manager to ensure compatibility This option provides a list of currently implemented protocol drivers from which you can choose If the Pager Service Provider you require is not listed please contact the Customer Support personnel at
78. low Control while Unloading While Unloading Alarm Data it may be necessary to regulate the flow of data so that the HOST application can process it Data flow can be paused and re commenced by using standard XOFF and XON control protocol Alarm Data Format The format of Alarm Messages is determined by the structure of the Datataker Alarm String stored in the Datataker Command Program Each Alarm Message is separated from the next with the two colon characters as shown below 01 31 1995 10 36 31 MANUAL ALARM MESSAGE 01 31 1995 10 38 21 MANUAL ALARM MESSAGE 01 31 1995 10 40 39 MANUAL ALARM MESSAGE Datataker Fixed Format Mode It is recommended that the Datataker is placed in Fixed Format Mode by using the H command in the Datataker program The use of this mode will simplify the processing of data in the HOST Do not attempt to use the Datataker Protocol Mode as the Modem Manager does not support this protocol For more information on the Datataker Fixed Format Mode see the Datataker Advanced Communications Manual available from your Datataker distributor End of Data Flag The HOST application must look for the end of data flag below when processing the Unloaded data End of Alarm Data Flags End of Unl aod Data Delimiter Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 DUMP COMMAND COMMAND MODE Dump Command Received No Alarm Data to Unload Ready to SAVE Alarm Data lt Y gt
79. lowing paragraphs briefly describe the equipment required at each location and a summary of the functions performed 4 1 SITE A typical Modem Manager alarm monitoring system consists of a number of SITE locations each with a Datataker M M and Modem The Datataker is wired and configured to monitor a particular process The Datataker command program includes some specially structured Alarm Messages which are sent to the M M when alarms are raised The M M on each SITE can be configured to call a PAGER SERVICE HOST or both if required Schematic of Typical SITE Installation Datataker Modem Manager PSTN Data Logger Rs232 5232 Public Switched gger 62 0825 Comms Port Modem Be Si et 1 pole CO Digital Input DE9 Comms Port day output Local PC Terminal Reset Optional required for A Switch Configuration Output Au Ke Me Local Comms to DT Input Sensors Local downloading of data The Local PC Terminal is not required for normal operation but is necessary for initial configuration and direct accessing of information from the M M Service personnel may be equipped with a portable computer to access historical or real time data from the system to assist them in alarm response and fault diagnosis The action of the Reset Switch depends on the particular M M configuration but its primary function is to cancel PAGER re
80. m the PC TERMINAL The HOST application should also use the Site Identification string to verify the calling SITE as a genuine incoming call by comparing it against a list of known SITE IDs The Site Identification is transmitted to the HOST following a successful connection The SITE ID is associated with HOST configuration and is the first option in the HOST MENU group Up to 60 printable characters may be used and recognition is case sensitive Default Setting Data Electronics UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 11 12 2 Host Telephone Number The HOST telephone number is used by the Modem Manager to Dial Out to a HOST computer system if a valid Alarm message is received The number may include any valid modem Dial Modifiers eg comma for a delay etc to invoke special modem functions if required and may be up to 60 characters long See your modem manual for a list of valid Dial Modifiers Default Setting DISABLE and ENABLE HOST Call Out Options to DISABLE and ENABLE Call Outs to the HOST are provided If Call Outs are disabled the telephone number is suffixed by DISABLED in the Current Settings string to indicate status The HOST call out function can be disabled enabled by entering lt N gt lt Y gt as the first character of this field The contents of this register are also sent to the HOST when a successful connection is made as part of the sign
81. m Relay if it is activated UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 43 44 LOCAL Mode Restricted Menu Overview The following section describes the options available from the Restricted menu Appropriate status message displayed N Alarm Data available gt 7 LOCAL MNU NUN MG NUM Is Alarm Data available Alarm Data Status Message E 1 Unload Alarm Memory 2 Datataker Commands DATATAKER COMMUNICAQTION MENU 2 lt 1 Name of DT Command gt 3 Exit Local Mode N Is there any Alarm Data 2 Name of DT Command No Yes 3 Name of DT Command amp 4 lt Name of DT Command gt V 5 Name of DT Command EXIT LCOAL MENU Alarm Data Status Message 6 Return to Local Menu 1 Return to Remote Menu 2 Exit Local Menu y UNLOAD MENU Pa 5 Alarm Data Status Message Taking Modem Off Line x Please Wait 1 Unload alarm data M 2 Return to Local Menu LOCAL MENU Restricted The following is the LOCAL MENU which is displayed LOCAL MENU Alarm Data available The Information line will display one of the following messages 1 Unload Alarm Memory No Alarm Data Available 2 Datataker Communication Alarm Data Available 3 Exit Local Mode LOCAL MENU Option 1 Unload Alarm
82. mands The following is an example of Option 1 being pre defined to run the STATUS command Command Line 1 Enter to return to Datataker Communication Menu STATUS 0 3 40 X A none 0 2 3 0 1 5 13645 0 0 0 0 a C d E h J K 1 M n o Q r S t u v w x y Z r 6 Return to Main Menu This option will return to the main LOCAL MENU LOCAL MENU Option 3 Exit Local Mode The action resulting from selecting this option will depend on a number of conditions which relate to the status of current Alarm Messages and options selected while in the LOCAL MENU No Alarm Data Available If the LOCAL MENU Information Line is No Alarm Data Available the Modem Manager will directly exit the LOCAL mode as follows LOCAL Mode is terminated Please wait for return to READY Mode 1 AT amp C1 50 3 99CV FFO 98989 15 0 A5h A5h 00h 30h 76h 2Eh T READY 14 21 51 Note The Modem Manager will also exit the LOCAL mode as described above if the Information Line is Alarm Data Available but there has been no attempt to Unload Alarm Data ie No interest has been expressed in the Alarm Data but the user may have entered the LOCAL mode to use the other options available UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 45 4 Alarm Data Available If the LOCAL MENU Information Line is Alarm Data Available and the Alarm Data has been u
83. n to Local Alarm Register 6 Dial Mode Change point Register 7 Count Down to HOST Call Out minutes Register 8 Count Down to PAGER Call Out minutes Register 9 Call Out Status diagnostic Register 10 Stack monitor diagnostic Register 11 Stack monitor diagnostic Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 6 2 COMMAND MODE Structure There are four COMMANDS which are supported in COMMAND MODE as follows COMMAND MODE This is the mode which is used when the SITE initiates a Call out or if the HOST A ALARM QUERY The A command is used to query the Modem Manager to see if there is any Alarm Data available See Section 6 3 DUMP The DUMP command is used to unload any Alarm Data which may be available from the Modem Manager See Section 6 4 or REMOTE initiates a Call in to the SITE and the COMMAND MODE option is issued at sign on TALK The TALK command is used to enter a direct HOST or REMOTE dialogue with the SITE Datataker The TALK mode is used to unload the Datataker memory programming or changing the DT command program and status queries etc See Section 6 5 QUIT The QUIT command is used to exit the COMMAND MODE dialogue QUIT can be issued from any point within the COMMAND MODE and the subsequent action or dialogue will be dependant on the Alarm Data status and if DUMP has been used See Sec
84. nction with the Datataker to store alarms and manage auto dial out with remote alarm annunciation to a host monitoring system and or pager The Modem Manager provides the following features Alarm Management Receives Alarm Messages from the Datataker and stores them in non volatile memory Auto dial out and transmission of Alarm Messages to a central host and or pager system Uses simple modified Alarm Message String from within Datataker command program to initialise Alarm Call Out function Existing Datataker command programs are easily modified to interface with the Modem Manager Call Out to Pager Service Tele Pager call out management for transmission of alpha numeric pager messages via a host tele pager service provider for direct communication of alarms to service personnel Automatic redial to pager service until manually reset by service personnel called to attend site Call Out to Host Call Outs to a central host computer running a special software application to manage a network of Datataker sites Host communication protocol fully documented to allow custom host applications to be written to suit customer requirements Host software is not provided Simple but secure command set provides on screen prompts for all commands and required responses Three configurable automatic dial out strategies to suit wide range of remote network applications Options include Continuous re di
85. nie had 35 Additional Alarms while Call is in Progress 35 5 4 Modem R Set seeded coe hk ene eere sauer e tiae e Whee Ente does 35 AT Commands Setup Go ve vetere terere Dade UN ced 35 Hardware Reset ee ee retenti cd eet 36 UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX Table of Contents Subject Page 5 5 Datataker ease 36 Monitoring Datataker Reset 36 99E V TEST R 37 Datataker RS232 Comms Reset 01011 38 Datataker Parameter and Command 38 Parameter Plo scifi rediere bed p re pe Wiad Dae pr deer bred 38 Command Switches oie vanes iode cede de tute Pn Ue EX Rene UR 38 5 6 Local Alarm Output eerte eei 39 Local Alarm ReSset opere eo RARE eR eer 39 Local Alarm Status dde dyes ee to TER randy es de DR 39 5 7 Datataker Communication 39 SS LOCAL oos eee te RR e er er ere 40 Invoking LOCAL Mode saata E eene nennen eere 40 LOCAL Mode Unrestricted Menu Overview 40 LOCAL MENU 41 LOCAL MENU Option 1 Unload Alarm 41 1 Unload Alarm
86. nitoring System esses ee mee nemen 19 19 dE 19 4 3 PAGER SERVICE i ew ewes Se tur ee E E OR OE 20 REMOTE rre exte ves ge Cah ta renee edd HONTE ee TENOR TUE 20 4 5 Typical Alarm Monitoring 21 Size and Type of Network sic eter e e er d e enirn ies 21 HOST Software Applications 21 Pager Service Providers Rede tooth ee e nega 21 5 0 System uio D o e gus exp cede gu uere 22 oCDL READY s ciun e P UR exque Rede eee em cede o 23 5 2 FG RE iy er er e xe EYE prey Te e ERE tev cens 23 Selection of HOST or REMOTE 23 Introduction Dialogue yes eee iH HE SR e e Ber de eye d is 23 Valid Password REMOTE Unrestricted Menus 24 REMOTE MENU 24 REMOTE MENU Option 1 Unload Alarm Memory 24 1 Unload Alarm Data eese venite eer ein 24 2 Return to Remote II 24 REMOTE MENU Option 2 Datataker 25 1 to 5 Pre defined Datataker Commands 25
87. nloaded the Modem Manager will exit the LOCAL mode by displaying the EXIT LOCAL MENU below See the section describing the EXIT LOCAL MENU options EXIT LOCAL MENU All Alarm Data Unloaded 1 Return to Local Menu 2 Exit Local Mode If the LOCAL MENU Information Line is Alarm Data Available and the Unload Alarm Data Option 1 has been selected but Alarm Data has not been Unloaded the Modem Manager will exit the LOCAL mode by displaying the EXIT LOCAL MENU below See the section describing the EXIT LOCAL MENU options EXIT LOCAL MENU Alarm Data received amp not Unloaded 1 Return to Local Menu 2 Exit Local Mode Note The above EXIT LOCAL MENU will also be displayed if Alarm Messages are received while in the LOCAL MENU or new Alarm Messages arrive subsequent to the last Alarm Data unload EXIT LOCAL MENU Restricted The following options available from the EXIT LOCAL MENU EXIT LOCAL MENU Alarm Data Status Message 1 Return to Local Menu 2 Exit Local Mode 1 Return to Local Menu This option will return to the LOCAL MENU 2 Exit Local Mode This option will not Clear the LOCAL PAGER memory but will reset the Local Alarm Relay if it is activated EXIT LOCAL MENU and Reset Switch Table of Actions Summary The actions of the two options from the EXIT LOCAL MENU and the Modem Manager Reset Switch can be different depending on which mode the Modem Manager is configured
88. ocal AlarmRelay IfON Modem Manager Reset Switch Actions From SITE Modem Manager Status or Function Reset Switch Cancel PAGER Calls Yes Clear LOCAL Memory Yes Call Active LED Local Alarm Relay If ON UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 47 MUTE Mode MUTE Mode Actions from LOCAL Menu Un restricted LOCAL MENU Exit Option 2 22212 3 mu IAS a ee MUTE Mode Actions from LOCAL Menu Restricted LOCAL MENU Status or Function 2 Comms Failure Clear LOCAL Memory No No Call Active LED Modem Manager Reset Switch Actions From SITE Modem Manager Press Status or Function Reset Switch Clear LOCAL Memory Yes Call Active LED OFF 5 9 Alarm Memory Management Although there is only one section of memory allocated to storing Alarm messages the management of alarm unloading and clearing is divided into two separate activities The Modem Manager supports independent unloading and clearance of alarms associated with the HOST REMOTE and LOCAL PAGER modes of operation This is achieved by using three memory markers or flags one of which indicates the place in memory where the most recent Alarm message is located and the other two the point from which the last data was cleared for each of the HOST REMOTE and LOCAL PAGER modes How Data is Stored Alarm Data is stored in a section
89. odem comms port A 300mm ribbon cable with Male DB25 connectors at each end is supplied Most modems have a female DB25 connector but some of the small new models are being fitted with a 9 pin D series female connector If your modem has a 9 pin connector you will need to make a cable to connect the modem and the Modem Manager The cable is a straight through standard implementation and a table of the connector relationships follows DB25 Male Pin DE 9 Male Pin 1 8 2 3 3 2 4 20 7 6 6 7 4 8 5 9 22 Note Appendix includes a sheet which defines the assignments for the three Modem Manager RS232 port connectors Telephone Connection The telephone line must be a dedicated direct line and should not be routed via a PABX or site exchange The modem should be the only device connected to the line to ensure that there are no interruptions to calls If the line must be shared with another device make sure that the modem has line grabbing capabilities and is the first device in the chain Modem Configuration Strings Almost every modem manufacturer has a different way of setting u
90. of memory allocated specifically for this purpose with sufficient space for 20 000 characters each record being separated by two colon characters The Modem Manager uses an overwrite or circular buffer memory management method where the oldest data is overwritten when the memory is full HOST REMOTE Alarm Memory Alarms can be unloaded and cleared by the HOST or REMOTE system while still maintaining the same records for display unloading and clearing using the LOCAL mode HOST and REMOTE modes offer various options which allow alarms to be unloaded and the comms session terminated by either clearing or leaving the alarms in HOST memory If the memory reaches the point where it is going to overwrite data a warning message is flagged which is included in the header when the sign on dialogue is displayed as follows Data Electronics Modem Manager Ver X XX Data Electronics Configuration Registers 005 015 045 000 010 020 001 001 02h A5h A5h Warning 01 Memory Full Enter to continue 48 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 support variable length message strings the memory marking flag must moved forward by up to 256 characters to the end of the next complete message This will result in the loss of any records in this section of memory so any HOST REMOTE system should be able to handle the Warning MM 01 Memory Full message and flag an appropriate warning However th
91. on protocol Radio Modems If radio modems from FreeWave Technology Inc are used enter the Call Book number of the target radio modem which will receive the call Any number which is less than three characters in this field will automatically invoke a protocol which is compatible with the FreeWave radio modems 3 Dial Out Settings This option sets various parameters which control the way a Call Out is managed Parameters such as the delay between HOST calls and Call Out mode are set from this option HOST Interdial Delay 100 This register contains the time delay in minutes 3 to 255 between successive HOST callout attempts In the event of a HOST callout being unsuccessful the Modem Manager will wait for this period before attempting another call If the SLOW callout mode is used the HOST Interdial Delay is extended to increase the period between attempts See Calling Mode for information on the dialling strategies available The Interdial Delay entered may vary slightly in operation depending on the setting of other parameters such as Modem Reset Delay and Communications Timeout Warning Telephone service providers in most countries have rules which govern the time that an automatically controlled dialling device like the Modem Manager can use a phone line It is the responsibility of the local user to ensure that the value entered in this register does not cause the Modem Manager to initiate calls which viol
92. p their products and although most have common AT commands included in their command set there are often modem specific commands which need to be used Most modems have non volatile memory and the ability to store setup strings and configuration so that when the modem is powered on the required setup is automatically loaded While this is a good feature the Modem Manager has the ability to store these setup strings in Configuration and send them when required This has the advantage that the Modem Manager has complete control over the modem and is able to re configure it dynamically as required or if a modem fails a unit of the same type can be exchanged without needing to know the specific SITE setup For example the modem may have to be set to different baud rates and protocol on a Call Out to a PAGER and then reset to other values for a Call Out to the HOST Tip Leave the modem set at the manufacturer s default register values and enter the required setup strings in the Modem Manager Configuration options See section on Configuration for how to enter modem setup strings UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 7 3 0 Starting and Configuring the Modem Manager Starting and getting the Modem Manager working is a simple task providing that the correct procedure is used Security features provided by the Modem Manager require that the system initialisation be performed a defined sequence
93. pplying power to the Modem Manager Alternatively make sure it is the first thing you do from the LOCAL PC Terminal when you power up 99CV can also be set from a HOST or REMOTE system using TALK mode Datataker RS232 Comms Reset A Datataker Comms Reset command is sent to the Datataker periodically and at times when the correct responses are not being received This resets the Datataker Comms port and flushes the Comms buffer Datataker Parameter and Command Switches There are various parameters and command switch settings which must be maintained at required values for the Modem Manager and Datataker to interact properly Parameter P15 P15 is used by the Datataker to control the logger power consumption and although current versions of the Modem Manager do not set or alter P15 provision has been made in the firmware for future support of Low Power operation of the Datataker Modem Manager and Modem The Datataker Command Program should include the statement P15 2 which will keep the Datataker awake at all times Command Switches Some Datataker command switches are sent by the Modem Manager during routine dialogue as follows r Turns RETURN Data from the Datataker OFF Other Datataker commands are also sent to the Datataker at certain stages of system activity such as XON XOFF and the QUIT command Data Electronics User s Manual Modem Manager ROM Ver 4 UM 039 A0 38 0 5 6 Local Alarm Output A backup Local Alarm
94. presented at the HOST or REMOTE system up to a point where the Modem Manager will change to the appropriate dialogue conditional on the HOST or REMOTE response to the following prompt Enter to continue Valid responses to the above prompt are 1 A valid Supervisor Password will present the Unrestricted REMOTE MENU 2 Enter or an invalid Supervisor Password will present the Restricted REMOTE MENU 3 Two lt gt characters to enter the HOST mode The prompt is deliberately misleading so that so that only persons who have the Supervisor Password or a HOST computer system will know what to do Introduction Dialogue The following dialogue is displayed at the HOST or REMOTE system when calling in toa SITE CARRIER 2400 The Comms Connect dialogue will vary PROTOCOL ALT according to the type of modems and protocol COMPRESSION CLASS 5 selected CONNECT 2400 Data Electronics Modem Manager Ver SDP M Sign On Message Waits for SITEID SITEID SITEID is entered No Prompt is provided and only a correct entry is echoed HOST Number 810122 Displays the Phone Number of HOST and or PAGER if enabled Configuration Registers 002 002 045 003 004 003 001 001 00h 5 A5h Display of SDP M registers used for Diagnostics and Status Enter to continue See following sections for REMOTE Mode and Section 6 for HOST Mode UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 23 24 Valid Password REMOTE Unrestri
95. r simply tripping over the modem cable in the office For this reason the Modem Manager has been designed to manage the Datataker with respect to the following activities 1 Ensuring that the Datataker has not been Reset and lost its Date and Time 2 Issuing Comms Reset commands to the Datataker to clear its input buffer 3 Maintaining parameters and switch settings in a known and predictable state Monitoring Datataker Reset A Datataker Reset has drastic consequences in that the Datataker is cleared of all data programs and time settings In normal operating conditions a Reset should not occur but it is possible that a spurious or excessive power surge can cause the Datataker to Reset at hardware level If this occurs the Modem Manager needs to notify someone that this has happened so that corrective action can be taken One of the consequences of a Reset is that the values of Channel Variables are defaulted to zero The Modem Manager uses this action to determine if the Datataker has been Reset by periodically checking the value of 99CV which must have been previously set to 98989 Data Electronics User s Manual Modem Manager ROM Ver 4 XX UM 039 A0 990 Test The value of 99CV is tested by the Modem Manager at the end of every Modem Reset at the completion of any call and on exit from LOCAL mode The following is the dialogue displayed on the LOCAL PC TERMINAL when 99CV is successfully tested at the completion of a Modem Reset
96. s ou JI 00 pesn si ZOATY Abia euJejut LO INW sjeuiue 1eBeue N Wapoy Buroeuuoo s3oejuoo BIA Ayuejod aied 4 Auejod 1281109 Y98490 JOJOBUUOD 5 eq y YOIUM e suoddns wepo 5 uonoeuuoo Ajuejod 5 0 10j2euuoo Aiddng x v zio aa ON Aiddns Aiddns jeg A9 1exejejeg 94 palam yoa 9 uo eulos 5 peyxoeq e 10 OG eq Ajddns pej2ejes y jo pue y u jeui jsnui Ajddns Aiddns euuou Ajddns 2 pue pezis Ajeyenbepe pjnoys Ajddns Ajddns ji si pesn eq 5 oq sey Aj ddns ji peuinbei jou si
97. s power has failed Yes No Is low power consumption required ie Solar or battery powered Yes No DC Power MNP 5 DC Power Low Power MNP 5 Sleep Mode Will cellular phone connection be used Yes No Yes No Yes No DC Power DC Power DC Power DC Power AC Power AC Power MNP 5 MNP 5 MNP 5 MNP 5 MNP 5 MNP 5 Low Power Low Power MNP 10 MNP 10 Sleep Mode Sleep Mode MNP 10 J J id NM 7 UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 5 Modems that work Anyone who has been involved with modems and data communications know that firstly getting them to work and thereafter work reliably can be a time consuming and frustrating experience While the Modem Manager makes this task much easier the modems used and more importantly how they are set up and configured is vital for implementing a system The requirements for modems to be locally approved by the Telecom service provider in each country with the different regulations which are imposed makes it impossible to recommend a universal modem However there are several modems that Data Electronics have evaluated for use with the Modem Manager and have developed and defined setup and configuration strings that we know work It is unlikely that these modems will be type approved for use in all countries and it is responsibility of the user to check this in their own location Appendix
98. some options will not be required at all and many of the default settings for various parameters may not require any changes Some options will lead to another sub menu each with its own various options whereas others will present a series of commented prompts which explain and require entry of appropriate responses The following section on System Security explains the importance of setting the SITE ID and the Supervisor Password System Security The Modem Manager has a simple two tier password security system which enables certain functions to be hidden from users who do not have Supervisor rights The Datataker Password Protection option must not be used when a Modem Manager is connected to a Datataker as the 99CV test function will not work properly See sections on Site Identification and Supervisor Password for information MAIN MENU Option 1 HOST Call Out Settings This option displays the HOST MENU below HOST MENU Enter a number to select Parameter to change 1 Site Identification lt Data Electronics gt 2 Host Telephone Number lt DISABLED gt 3 Dial Out Settings lt IDD 005 IDD Change 010 IDD Multiplier 002 gt 4 Modem Call Out String lt AT gt 5 Return to Main Menu 1 Site Identification SITE ID Identifies the SITE at which the Modem Manager is located This string is used asa password when calling in to the SITE or accessing the LOCAL command facilities fro
99. t SITE M Typical Site PAGER SERVICE Installation a Provider of Pager Service processes incoming pager 4 Alpha numeric Pagers calls and dispatch to suit P d as for service personnel customer requirements SITE calls automatically handled without operator Site intervention Installation _ SITE PSTN Typical Site Installation HOST Computer Runs application to respond and acknowldge calls from SITE SDP M Generally this is a custom written program SITE to suit the particular application Typical Site Remote access to any SITE the PSTN for service or administration purposes SITE Users can perform routine checks on system or make changes to DT programs Typical Site Installation Size and Type of Network A network may be as small as two sites up to several hundred depending on the type of application Communication to the sites may be via the PSTN which can include cellular phone and satellite links or by Radio modem HOST Software Applications A network may be as small as two sites up to several hundred depending on the type of Some applications will require a custom software solution and this can be produced by any competent software engineer Communication protocols and Commands required for the interface to the Modem Manager are provided in Section 6
100. taker Alarm definition See the relevant section of the Datataker Manual for explanation of how alarms in the Datataker are used The special formating of the Action Text string adds to the flexibility of the standard command structure which can still be used as stated in the Datataker Manual To initiate a PAGER Call Out the Action Text begins with lt amp gt and ends with lt gt eg ALARM1 1DS gt 0 5 amp This message will initiate a Call Out Message prefix Standard Datataker message ae suffix Call Out Dialogue The following is the dialogue observed from the LOCAL PC TERMINAL amp Call Out in progress Communication to Datataker suspended Call Out to Pager Service When Pager message is sent amp acknowledged Dialogue to flag that a Call Out to the the message will be copied to the display SONS Call may take up to one minute PAGER has been initiated Please Wait 368925 Pager Destination Address Data Ansa Systems SITE Pager Identification 01 30 1995 16 43 24 MANUAL ALARM MESSAGE PAGER Message Checksum of Pager Message 1 7 PAGER Message check sum Modem Call to PAGER is Terminated PAGER Call Sign Off Call Out Strategy Once a new Call Out is initiated by the Datataker the Modem Manager will manage the call as follows The Alarm Message is placed in the Memory store The Modem Manager initialises the modem for the PAGER SERVICE A PAGER call is made and the Alarm Message
101. tion 6 6 Key to Flow Diagrams Commands issued by the HOST application Modem Manager Prompts Comments or references AN _ Modem lt Manager gt control 2 UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX 51 COMMAND FORMAT Commands must be UPPERCASE and prefixed by the apostrophe character with no spaces While most command must be issued from the COMMAND MODE prompt some can be invoked from within other modes The following are flow charts which include the dialogue presented at the HOST which explain the function of all the commands 6 3 A ALARM QUERY The Alarm Query Command is used to query the Modem Manager to see if there is any Alarm Data available COMMAND gt COMMAND MODE lt 4 E 7 WR Alarm Data in No gt Y N memory buffer i lt CR gt lt LF gt Yes lt CR gt lt LF gt lt CR gt lt LF gt No lt CR gt lt LF gt 6 4 DUMP COMMAND 52 The DUMP command is used to download the contents of the Modem Manager HOST Alarm memory The HOST has complete control over the DUMP process and can HALT START and ABORT the process at any point The HOST application is responsible for processing the data on line and to handle any error messages or other data which the Datataker may send during the DUMP Alarm Data F
102. to ensure that everything behaves a predictable manner After initial power up each Modem Manager then needs to be uniquely configured to suit the specific application and this needs a good understanding of the overall system requirements and the various options which the Modem Manager supports This section provides a guide to starting and configuring the Modem Manager Datataker and assumes that the Modem Manager and Datataker have been configured and prepared as described in the following sections 3 1 Preparing the Datataker These instructions assume that that person setting the system has a good working knowledge of basic Datataker operation and principles If you do not understand the following instructions read and work through the Datataker Getting Started and associated manuals to become familiar with the Datataker hardware and programming options 1 Set the Datataker baud rate to 2400 2 Connect the Datataker to a PC using the standard Datataker cable and establish communications using the DeTerminal program with the following settings Com Port Corresponding to the Com port connected on the PC Baud rate 2400 Mode To Datataker Wake OFF 3 Send the RESET command to the Datataker 4 Send the TEST command to the Datataker and ensure that the last line in the returned data is PASS 5 Set 99CV 98989 6 Send 99CV to the Datataker and confirm that it returns 99CV 98989 0 7 Leave the Datataker powered
103. tured in the Datataker command program The following example is typical 03 06 1995 08 16 51 MANUAL ALARM MESSAGE 03 06 1995 08 17 30 MANUAL ALARM MESSAGE 03 06 1995 08 20 22 MANUAL ALARM MESSAGE End of Alarm Data Note 1 An unload operation can be aborted at any time by pressing Enter 2 Messages are separated de limited by two characters 2 Return to Remote Menu This option will return to the REMOTE MENU REMOTE MENU Option 2 Datataker Commands This option displays the DATATAKER COMMUNICATION MENU below DATATAKER COMMUNICATION MENU Enter a number to select a Command Line to send to Datataker 1 lt DT Command One gt 2 lt Not Defined gt 3 lt Not Defined gt 4 lt Not Defined gt 5 lt Not Defined gt 6 Return to Main Menu 1 to 5 Pre defined Datataker Commands Selection of options 1 to 5 will will execute one of the pre defined Datataker commands The following is an example of Option 1 being pre defined to run the STATUS command Command Line 1 Enter to return to Datataker Communication Menu STATUS 3 40 A none 0 13645 0 MOOUrFRFOWNO 0 a C d E h J K 1 M n o Q r S t u v w x y Z r 6 Return to Main Menu This option will return to the main REMOTE MENU Data Electronics User s Manual Modem Manager ROM Ver 4 UM 039 A0 28 0 REMOTE MENU Option 3 Exit Remote Mode The action resulting from selecting t
104. typical connections which may be used Reset Switch and Status LED The Reset Switch and Status LED are located on the end of the Modem Manager with the common earth stud and Datataker Comms cable entry The Reset switch unit can be relocated up to 1 metre away from the Modem Manager if necessary It may be more convenient to panel mount the switch LED on the door of an enclosure containing the Modem Manager in some situations so that it is easily accessible by operational personnel Remote Location of Reset LED Switch The switch assembly can be removed by disconnecting the wires and unscrewing the collar inside the Modem Manager Extend the wires using a 0 2mm 4 core flexible cable and a strip terminal block to join the wires at the new switch location Appendix A6 shows wiring details for Reset Switch amp Datataker Comms cable Hardware Configuration The Modem Manager is shipped with all hardware options pre configured in default status as follows Baud Rate The default baud rate is 2400 See Appendix A7 for optional settings Pin Header Jumper Locations The default Jumper locations are shown in Appendix A7 It should not be necessary to change any jumper positions RAM Power Down Jumper If the SITEID Supervisor Password is lost or unknown or the current Configuration needs to be set to default values it will be necessary to reset the contents of the Modem Manager RAM To perform a reset to the non volatile RAM
105. u 52 6 9 A ALARM eet heme t Rn de e b E PR ed ave te dodo etis 52 60 4 DUMP COMMAND erede rere e en eese eee oe 52 Alarm Data Flow Control while Unloading eee 52 Alarm Data Eorm t i ese boa le ex dee eX ed 52 Datataker Fixed Format Mode 52 End of Data Flag oet ee eed eret ea e E Rd 52 6 5 TALK COMMAND iere I REP Nase qe Exe nene e Te deve nea ove 53 6 6 OUIT COMMAND 9 Iesse ete ERE ERR tans ER KR ago Pus UR 54 Appendix A 1 Modem Manager Mechanical Mounting A2 Modem Manager Comms amp Power Supply Connections A3 Modem Manager amp Modem Power Supply Options A4 Battery Standby Capacities AS Typical Local Alarm connection options 6 Modem Manager Reset Switch LED and Comms wiring Modem Manager PCB Layout and Configuration 8 Modem Manager 1 Terminal Definition Appendix B Bl Modem Installation and setup instructions B2 Banksia IG5500 Installation and setup instructions Appendix C Cl Serial Port Connections and Pin Outs UM 039 A0 Data Electronics User s Manual Modem Manager ROM Ver 4 XX Table of Contents Subject Page Data Electronics User s Manual Modem Manager ROM Ver 4 UM 039 A0 Introduction The Modem Manager is a device to automate the monitoring of remote Datataker loggers and works in conju

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