INFOZONE PLAYER™ USER MANUAL
Contents
1. Description _ _ C MX5Player Settings Player data file C MX5Player Settings Player settings If any file becomes corrupt it is recommended to reinstall the InfoZone Player application Be aware that files ScreenCapture jpg C MX5Player Data C MX5Player Settings Schedule identifier customized to a specific environment will be overwritten In those cases it may be necessary to perform scheduled backups TROUBLESHOOTING After launching InfoZone Player nothing happens Be patient Upon launch AutoUpdate checks the server to see if a different version of InfoZone Player needs to be installed Depending on network performance this check can take several seconds A Next update in connecting message appears for a prolonged period when trying to upload This can happen if the player has lost connectivity with the server or if a weak connection exists Ensure the correct IP address for the server is specified on the Settings tab Also check the server and division names If the IP address and names are correct perform typical network connectivity troubleshooting steps on the server including a check of the firewall settings The screen capture filename is red This occurs if the filename doesn t exist Type a valid filename or use the Browse button to select an existing file InfoZone Player appears to be running but Traffic Manager Server is not receiving the player ini or player jpg files Ensure the correct I2. Keywest Infozone Server Keywest Signage 06 30 2010 05 17 38 PM Schedule Casino shd 06 30 2010 05 17 38 PM Confirm File Confirm txt 06 30 2010 05 17 38 PM Daily update time 06 30 2010 05 17 38 PM Server Name Keywest Infozone Server 06 30 2010 05 17 38 PM ServerIP address 192 1658 1 125 ll Fo i gt Daily Update Settings Continuous Update Settings 4 rier es Current Time 05 18 03 PM Daily update time Next update in 59 seconds m minutes Update every 1 gt minutes Force Daily Update ME Y E 6 1 Title Bar The title bar of InfoZone Player includes the version number 2 Status Box The status box displays entries of activity as InfoZone Player runs Each entry in the status box is preceded by a date and time stamp to determine the time at which the entry was made A right click in the status box produces a menu with two items Clear to remove all existing items and Copy To Clipboard to copy all lines of the status box to the Windows clipboard 3 Screen Capture Filename This textbox sets the path and filename for the screen capture file which is uploaded and used by Traffic Manager Dashboard 4 Daily Update Settings This area controls settings related to a scheduled daily update which can only be enabled in Traffic Manager Server If enabled InfoZone Player will perform a once daily update at a specified time If a failure to update occurs the application can continue to retry
3. Infozone Server IP Address 192 1658 1 125 Server Type Mediaktreme Player Name Keywest Signage Full Name Keywest Infozone Server Keywest Signage IP Address 192 158 1 125 Confirm File Confirm txt Schedule Casino shd Screen Capture Filename C Mx5Player Data ScreenCapture jpg Daily Update Settings Continuous Update Settings nanlen Current Time 05 17 56 PM ily update time Next update in 59 seconds Update every 1 With the required information present InfoZonePlayer is now ready to begin communicating with Traffic Manager Server For a closer look at the interface the following sections describe the rest of the interface tab by tab Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com THE STATUS TAB The Status tab contains the status box which displays settings information It is also used to display detailed information during an update including line by line status of files that are being updated 06 30 2010 04 47 30 PM Confirm File Confirm txt 06 30 2010 04 47 30 PM Daily update time 06 30 2010 04 47 30 PM Server Name 06 30 2010 04 47 30 PM ServerIP address 06 30 2010 05 17 38 PM System Type MediaXtreme 06 30 2010 05 17 38 PM Player Name Keywest Signage 06 30 2010 05 17 38 PM Player IP Address 192 168 1 115 06 30 2010 05 17 38 PM Full Player Name
4. for a specified amount of time The Force Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com Daily Update button will cause an immediate check for any updates on the server and if found download them This button overrides the normal daily update time 5 Continuous Update Settings This area controls the time interval that InfoZone Player communicates with Traffic Manager Server It includes a clock and a countdown timer to indicate when the next continuous update will occur a control to adjust the interval of how often the applications communicates with Traffic Manager Server anda pause continue button to stop and resume communication 6 Apply and Minimize The Apply button becomes enabled when a setting has changed Pressing apply will save all settings The Minimize button will minimize the application to the system tray To restore the application from the system tray double click the icon or right click and choose Open from the popup menu THE PREVIEW TAB This tab contains a preview of the screen capture that is uploaded during communication with Traffic Manager Server as shown below t T 7 aoe e ee ee t be Screen Capture Filename C Mx 5Player Data ScreenCapture jpa Continuous Update Settings Current Time 05 18 07 PM Next update in 59 seconds Update every 1 o minutes Copyright 2
5. 010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com Upon first launch the preview will be blank The preview will display a screen capture after the first continuous update has occurred or if the upload test button is pressed This button creates the screen capture file and uploads it to the server THE SETTINGS TAB This settings tab was covered in detail earlier in this document please refer to beginning of the Interface section for more information THE LOGS TAB This Logs tab is used to set up logging for InfoZone Player as shown below Logs Audit Log Select time period for log file kd Select the first day of week Fo Keep the previous 5 logs a Select time of day to upload 12 00 00 AM ni Select this checkbox to automatically upload a log of recently played media i d C Enable play log 8 Screen Capture Filename C Mx5Player Data ScreenCapture jpg Daily Update Settings Continuous Update Settings E Current Time 05 18 13 PM Next update in 59 seconds Update every 1 gt minutes Continue 1 Time Period The time period drop down menu sets the frequency for which the log file is created The available intervals are daily weekly and monthly Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywestt
6. P address for the server is specified on the Settings tab Verify that the Pause Continue button reads Continue and the Next update in timer is counting down If applicable decrease the update interval to 1 minute Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 15 InfoZone Player is running but is not shown in the taskbar InfoZone Player includes a Minimize to Tray button which when pressed will remove the application from the taskbar and place an icon in the system tray next to the system clock Double click this icon to restore InfoZone Player or right click the icon for more options InfoZone Player attempts a large download of media every night This occurs when the Schedule Media Update checkbox is checked Found on the Media tab this functionality is used to synchronize all media on the player with that of the server This update occurs at the time specified on the Logs tab An error not described here has occurred For other errors peruse the Log Player txt file to find error messages Often these log entries can indicate the cause of an error Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 16
7. ameter is a question mark the update checks if the file already exists and will not upgrade it if it does e Ifthe second parameter is delete the system will try to delete the file e The single quote character can be used to start a line comment Note that InfoZonePlayer can be upgraded to a new version or downgraded to an older version If the versions match no update will occur This allows the system admin to leave the latest version on the server indefinitely InfoZone Player checks the server for an update in the following two ways upon launch and at the time specified on the Logs tab This ensures that a check for an update occurs at least once a day If during the check the Update txt instructions file indicates a different version on the server InfoZone Player will download it launch it and then terminate the previous running version A backup of the previous version is kept on the player as well Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 14 SUPPORT FILES All support files for InfoZone Player are stored in the MediaZone Player application folder typically C MX5Player Within this folder is the InfoZonePlayer exe a log file Log Player txt and a settings file System ini Additionally InfoZone Player reads and writes several other files The below chart describes their purpose Filename location
8. bled will automatically download all new media from the server at the time specified on the audit log tab 2 Defer Media Downloads This feature works only when the Schedule media update is enabled It will defer postpone all downloading of media until the time specified on the audit log tab 3 Media Maintenance This area is for maintenance of media stored on the player These features are currently unavailable and will appear in future releases Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 12 THE CRAWL TAB This Crawl tab is used to enable a local crawl on the player This functionality provides a local user the ability to enter a custom crawl message through the Traffic Manager Dashboard software 1 2 Local Crawl Select this checkbox to enable Mediazone Player to download a crawl text file and display it s contents in the schedule Screen Capture Filename C Mx5Pla yer Data ScreenCapture jpa Daily Update Settings kri amlari L ILAC I e A 4 at Jaily upda Enable Local Crawl Control Continuous Update Settings Current Time 05 18 22 PM Next update in 59 seconds E minutes Update every 1 Continue This checkbox when checked enables MediaZone Player to download a text file and display its contents as a crawl on the digital sign Check For Crawl Th
9. echnology com 10 Previous Logs This control dictates the number of previous logs to retain The default value is 5 First Day of Week The day of week drop down menu sets the first day of week this is required when the time period is set to weekly Time of Upload This control sets the time of day for the log file to be uploaded to the server The default time is 12 00 AM Changing this time will require InfoZone Player to be closed and launched again Enable Play Log This checkbox when enabled uploads a log of media played to the server along with each continuous update Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 11 THE MEDIA TAB This Media tab is used to control the media stored on the player Media Update Select this checkbox to automatically download new media content from the server at the time specified on the Audit Log tab Defer media downloads Media Maintenance Perform maintenance on the local media content a LE kea Delete Old Media Screen Capture Filename C Mx5Player Data ScreenCapture jpg Daily Update Settings Enabled sy update Ome Hale E 1 Schedule Media Update Delete All Media Get All Media Continuous Update Settings Current Time 05 18 17 PM Next update in 59 seconds Update every 4 minutes The schedule media update feature when ena
10. he steps required to instal InfoZone Player on your computer WARNING This computer program is protected by copyright law and intemational Unauthorized duplication or or distribution of this program ot tion She vii pena nd willbe prosecuted tothe maximum enteni pocket severe civi lt Back VeyWesf hn ayi Pease uake a moment o reod tho icense yemen now I you accept the tems below Gk joe then Nesi Otherwise click SOFTWARE LICENSING AND SERVICES AGREEMENT BETWEEN KEYWEST TECHNOLOGY INC AND CUSTOMER I Agee Confirm Installation The instaler is ready to install InfoZone Player on your computer Click Next to stat the installation Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 6 InfoZone Player installation is now complete installation Complete TECHNOLOGY infoZone Player has been successfully installed Click Close to ext Pease use Windows Update to check for any cilical updates to the NET Framework Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com INTERFACE The following sections describe the InfoZone Player interface Upon the initial launch of the application some basic information is necessary to proceed and the following message will appear The follo
11. infoz ne INFOZONE PLAYER USER MANUAL TABLE OF CONTENTS Lp hg e eg ME AE E AE SL MA ER EM ME PA AM AE RM A E E SY YA e e 3 e gb e E MEKAYA YP AN A SEM A RR T ETE 3 SVSESMT EL ES ag Mg a rd na n ya ka ga e 3 e Fg PE KE E PR ENA AC MP NE E YA A EK TE 4 iane aiee O cre a pa amaaa boa a a Ao almam Hamm E api Banana E aaa TT 6 DENE A Te ae ll glam m an mall la Slm amfi imal a sal Sadin ann dog a lamam ml 8 Ee EN T amaa abe ariana Hank E il lapa alma a maf il pl E kame e RR E RATE 9 THE Settings TaD se enaz adi oda a n a anlam AEE cak dille dci ni AEA EAN 10 TVS e e A PR I E E em 10 the Medid TaD EO A e e ep 12 WS Gil WAN eee ye a E actin see E 13 Be NTO ZO e ed e A E R A Sonaees 14 PN OU ae Y annoesee Gea ubac anaes acd deus entoes ata canateeanpetanitecahauangoee andsea suaduoneadndseaceavenceae 14 SUPON ees E AY CM KO A EA ME EY ME A 15 WONT SS lg YE e 15 Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com INTRODUCTION Thank you for purchasing InfoZone Server You can now take advantage of this powerful software suite to manage the content of your network of digital signage displays InfoZone Player plays an essential role within InfoZone Server as it Communicates with Traffic Manager Server for monitoring and updating content displayed on the digital sign Please be sure to read thro
12. is control sets the interval in minutes for how often the crawl text file is downloaded Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 13 USING INFOZONE PLAYER The following sections describe helpful information on InfoZone Player to assist in its use AUTOUPDATE A key feature of InfoZone Player is the AutoUpdate functionality which can automatically download and install a software update To cue an update of InfoZonePlayer a system admin or Keywest Tech Support must place a different version of InfoZonePlayer exe and an associated Update txt file on the network server in the C Program Files Keywest Technology Application Events InfoZonePlayer folder The Update txt file is crucial and provides the instructions for the AutoUpdate to successfully complete Below is the schema and notes with optional parameters enclosed in brackets lt File Name gt lt Version gt comments lt File Name gt lt Version gt comments lt File Name gt comments lt File Name gt delete comments e Blank lines and comments are ignored e The first line should be the current program version from the second line to the end The second parameter is optional e Ifthe second parameter is not specified the file is updated e Ifthe version is specified the update checks the version e Ifthe second par
13. ugh this manual carefully to get the most out of InfoZone Player KEY FEATURES e Uploads a screen capture and data file to Traffic Manager Server for monitoring e Downloads and stores media content when instructed by Traffic Manager Server e Offers interoperability with Traffic Manager Server and Traffic Manager Dashboard e Downloads and installs software updates automatically via AutoUpdate e Provides a means to synchronize all local media with that stored on Traffic Manager Server e Uploads log files containing activity of player SYSTEM REQUIREMENTS InfoZone Player typically is installed on a pre configured computer referred to as a player provided by Keywest Technology e PC compatible server desktop or laptop with LAN or wireless network connection e Windows XP Vista 7 Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com INSTALLATION 1 2 3 4 5 Insert the Installation CD into a CD ROM compatible drive Open My Computer navigate to the CD drive and double click the Setup exe The Welcome screen will appear Press next to read the Software Licensing and Services Agreement You must select the Agree button to continue A confirmation message will appear Press Next to proceed with the installation welcome to the InfoZone Player Setu p Wizard The instaler wil guide you though t
14. wing information Is required Server name Server IP address Player name Please input this information then press Apply and Continue Pressing okay will dismiss this message The main InfoZone Player application interface will appear with the Settings tab selected so the required information can be input as shown below Server Name IP Address Server Type Player Name Full Name IP Address 192 168 1 115 Confirm File Confirm txt Schedule Casino shd Screen Capture Filename C Ms5Player Data ScreenCapture jpg Daily Update Settings Continuous Update Settings _ Enabled Current Time 04 54 36 PM Daily update time Next update in 59 seconds If daily update fails continue to try for minutes Update every minutes Force Daily Update Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com Enter the server name server IP address and player name in the appropriate textboxes The server name and IP address must be correct for the player to successfully connect to the Traffic Manager Server application If this InfoZone Player will reside inside a network division place a period between the server and division names Once this information has been entered press the Apply and button The labels beneath the textboxes will update to reflect this new information as shown below Server Name Keywest
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