Version 1 Quick Start Guide Demonstration and Use
Contents
1. Account 56965634 Owner wos Data Source Records 3 Save Close k Ls lees Account fi 23654987 Owner fact Oz Data Source Account Prospect Client Database rospect Records 2 Save Close fk Percent of Total by Maturity Year Percent of Total 100 E E ad EE ee Le a el f J n ee eB mn EE 1997 1999 2000 2001 2002 2003 2004 2011 2012 2018 2022 2026 Export to Excel and print graphs of portfolio information Prat Prat THE PORTFOLIO SYSTEM More power for business building The Advisor s Ally Portfolio Level is additional functionality for enhanced reporting depicting asset allocation and initiating investment sales campaigns It prints or displays client or advisor reports calculates asset percentages and shows future income and bond payouts Included here is an outline of the features of this Portfolio Manager Its main functions are listed under the menu item Portfolio at the top center of the screen shown below Portfolio Level The Pull Down Menu minis ail Tools Yindow Help Broker Reports Portfolio management functions for your business Portfolio Reports These reports allow you to generate reports based on your postings and is divided into two types of reports client reports and advisor reports Client Reports Realized and unrealized gain and loss portfolio value based on asset classification bond maturity and many2. gt al Ce O a9 2015300 gt 6l 5 06450 gt al _____20 405 50 o7 C oossoo a2 210 864 50 Maturity Wiarket Walue Percent of Total A 4 i 2 gO 2 go F 6 4 6 4 o 8 27 97 1130 17A Large Positions Detail 100 largest open long positions for all data sources l Security types Details for Beta Database Intl Business Machine Inc Market Price 145 000 Quantity MMarket Value Account ange sts lt lt SC S iO Allen Douglas SSS CSE 20 000 2 900 00 Amann Irvin 159644587 200 000 29 000 00 Greenberg Borrie 1357456089 500 000 72 500 00 Tripp Jack 1144569 a 162 400 00 Accounts 4 Kemper Mum Ed Fd Inc A Market Price 10 030 Quantity Market Value Account 14 225 900 152 695 72 1350 3000 142 695 72 Accounts 1 Money Market Market Price 1 000 Quantity Market Value Account 14 298 040 14 298 04 Adams Robert 569845634 4 434 900 4 434 90 Allen Douglas 1235654987 531 160 Barker Jerry 123567965 6 032 550 i 54965426 REPORTING Standard Labels Posting and Portfolio Reports Advisor s Ally for Windows has a wide range of commonly used report formats using data in its database The software comes complete with a collection of pre made report formats called Standard reports They allow the user to create their own report formats through the Custom Report Generator add on module These customized reports enable the user to design and create ver
3. hottest A STATUS Prospect with a RATING 10 should soon become a Client Status through your sales efforts USER FIELDS You the user can create your own User Defined Fields in Advisor s Ally to track other information you feel pertinent to your business Examples of field names you might define are Net Worth Income Secretary etc You can define up to 48 user defined fields in Edit Menu under User Preferences Then after setting up the headings to these fields you can enter data into the field blanks to track pertinent information about your clients and prospects You can also define the type of information stored in these fields for example date fields numeric fields and text fields User Fields Interests Flags and Status are very useful for retrieving a special group of records from your database of contacts You can print reports or mailing labels for people having specific FLAGs and or Classes or group them for calling generating reports or printing letters POSTING BOOK Post your transactions The posting book is selected by clicking on the Book Page tab From here you can view add or subtract entries in the portfolio book page You can open new positions or close old ones Up or Down Positions Advisor s Ally for Windows now has a graphical posting book that indicates at a glance whether a position is up or down in relation to the market price A green up arrow indicates a current gai
4. Spon Adr Mew 100 29 307 Deta Seune e AN 18 36 2930 00 1094 14 Imperial Tobacco Grp Ple ADR 25 12 13 Account Prospect IMTBY 16 60 303 13 111 88 Ekaini Iii International Business Machs Com fou 100 00 Pinea IBM 242 56 78000 00 111200 00 iii Microsoft Corp Com 400 45 91 MSFT 23 95 16364 00 G064 00 F Records 22 EA e Sort Order View Open Lots View Gels Save Mkt Gain Loss 101 293 91 Seal 419895 00 _Dotrade View Trades Close Buring Power 15046 88 View Cash Actions h 3 Show Open Closed Both Address Hotes Interests User Fields Book Page Agenda Security Transaction Ledger and Cash Transaction Ledger ii CUSIP and Descriptor Fields Added e Sorting Flexibility Created multiple screen display sorting methods including sorting by description quantity price market value and gain or loss in either ascending or descending numeric or alphabetic order for ease of reading and viewing Mew Holdings Ledger AT amp T Corp 400 IBM 45490 00 nternet Capital Grol 1500 00 k rtel Networks Co 1300 00 o a New Valuations Monitors New ways to sor and organize holdings views Holdings Ledger New Sort Order Expansion all functionality e Cash Accounting View the cash balance ledger and accounting functions for debit and credit to cash accounts e Connectivity to Clearing Firms We ve created data loading utilities to load data from the following back office services
5. you would make use of the Group Mailing To create a Group Mailing 1 Select Mail from the top of the Advisors Ally for Windows screen 2 Select Group Letter from the drop down menu 3 At the next dialogue box click on the New List button 4 Type in any name for the search that you are about to do The name should describe your list e g NameList 5 By using one of the Advisor s Ally pre defined templates you can quickly select a group of contact records 6 Once you have selected a template you will be presented with the Edit List dialog window 7 You can change the search or sort criteria if you desire by clicking on the Edit Filter or Add Key buttons 8 Use your mouse to click the Close button at the bottom center of the screen to except settings you have chosen 9 Press the View list button Then Mail Merge 10 Select the letter to merge for example BIRTHDAY BAL Click on Open 11 Now Advisor s Ally will merge the names and print this list Group Email Broadcast After creating a letter with merge codes for personalization and creating a list of contacts you can use Email Broadcast to email everyone in the list a personalized email letter 1 Select to view your list using the View Campaigns menu 2 Click Email Broadcast 3 Type in the full path name of the letter file or browse to select it 4 Type in a subject for the email 5 Click OK Now Advisor s Ally will immediately merge the letter with each contact
6. Menu select Shut Down from menu select Shut Down or Restart from menu Wait until the system comes back up and then check for network connection 3 Moving Data from PC to PC Q How do I move data to my new PC A The data files are all files with extensions dbf dbt and mdx FYI These abbreviation extensions mean files tables and indicies and there are dozens of these files dbf means all files with extension dbf You need to move these files to the new PC by either 1 backing them up using your Windows backup commands 2 copying them if they are small enough to a 3 5 inch diskette or easiest is 3 to send them by e mail as attachments to another PC 4 Mail Merge to Word Q How do I use the Word software with the database A The Advisor s Ally Mail Merge Wizard is found as a menu item in Microsoft Word The Wizard will assist you in performing mail merge tasks in Word using your Advisor s Ally contact information The Advisor s Ally Mail Merge Wizard is automatically installed into Microsoft Word when you install Advisor s Ally Microsoft Word needs to be installed on your computer prior to Advisor s Ally If the Advisor s Ally menu does not appear in Word reinstall Advisor s Ally from the original distribution diskettes Microsoft Word SUPPORTI DOC File Edit Yiew Insert Format Tools Table Window Help alt 2 toe aA ESE a ENA Normal gt Times Hew Roman fiz BE HiBBEE Broker s Ally Mail Merge
7. Wizard Microsoft Word menu You may merge all contacts in a Advisor s Ally data source or merge the contacts in an existing list with a document in Word You can print letters labels or envelopes from Word with your merged information from Advisor s Ally For more information open the User Manual document installed with Advisor s Ally using MS Word The file name is userman doc and it contains a whole section and even more details on Mail Merge with MS Word and Advisor s Ally 5 Backing Up Q What files do I back up A The data is in one single file allywin mdb To make it easy just back up all files in the whole directory AA1 All Windows versions have a backup facility You can specify what you want to backup and where you want to save it Q Do I need to back up my data A YES Your business depends on it The Rebuild Maintenance function can fix the majority of problems that can occur but it is possible that a database may become damaged beyond repair When maintenance is not possible your only recourse is to restore data files from backup diskettes Always maintain several sets of backup diskettes which are used in rotation backup diskettes are not immune to failure There are numerous backup software products available which are faster and more reliable than the BACKUP and RESTORE programs that accompany Windows but Windows has it and you can use it anytime 8 Support Services for Advisor s Ally Q What is
8. and email the personalized letter amp Broker s Ally Portfolio Yersion 6 41 for Gregory S Walters File Edit Letter frter View Mail Tools Window Help RSE CELL Li siEa 1 24 APPNTMNT BAL Times New Roman aie I LB Lz ee T 1 2 d 5 NNNNWNMWNM DD YYYY FULL HAME ADDRESS 1 ADDRES S2 CITY STATE EE Dear FIRSTM AME This letter is to confirm your appointment here on We wil use this time to review your current portfele and te discuss the coming year s market strategies Ilook forward to meeting with you and should you have any questions or if for any reason there is a change of plans please call me mincerely Greg Walters Greg Walters Financial Consultant z Robert Adams Name Mr Robert IL Adams fi Account Mi OE SE ET 2nd Name Catherine Adams Wife Open Date 3 20 1 3893 Owner uwos Data Source 7 Beta Database Carrer ae No Mail Records 71 _ work 512 658 1236 ext Here 512 657 8456 arrere Phone ext Fax Icon to press to merge a into Letter 2 Spreadsheet Icon available too Benefits of Using Advisor s Ally Here are some benefits derived from implementing the Advisor s Ally productivity client relationship management CRM and portfolio management system for fee based investment advisors financial planners assistants and portfolio managers Extend Longevity of Relationship Capturing detailed client and prospect information
9. lower left hand corner of your screen Choose Run from the file menu Put distribution CD into drive A or B Type A SETUP or B SETUP in the run dialog box and click OK The installation program will install Advisor s Ally into a default directory example C AA1 Follow the instructions as they appear on your screen Now you have a new window within your Program Manager titled Advisor s Ally 1 0 The Set up Installation is now complete Now double click on the Advisor s Ally icon a a ae a ea Network Installation After you establish the server PC you must install Advisor s Ally on each workstation PC From each workstation PC you must map to a network drive once you establish the network drive you must edit the bawin8 in1 file that is located in the C Windows directory or C Win NT directory There is a DATA section in the ini file under the DATA section there is a dsF1 command line that has to point to the network drive and directory where your data is located Example dsF1 F aa1 main dbf You are now ready to start using the newest Advisor s Ally Advisor s Ally Features of Advisor s Ally Advisor s Ally was designed to include a complete product encompassing 3 building blocks or components of functionality Basic features you have come to know as the classic Advisor s Ally CRM platform Perfect for complete office database needs Track clients prospects and lead
10. mark the contact for a letter you forget about it until the end of the day at which time you print out a batch of all the letters that you have marked The computer will personalize the letters with the contact s merged data and print them out To mark a contact to receive a letter 1 With the contact s record active on the screen click on the Contact menu item at the top of the Advisor s Ally for Windows screen 2 Select Mark a Letter 3 At the Marked Letters For____ dialog box hit the Add button 4 Use your mouse to select the letter 5 Then Click the OK button to Close the Dialog Box window Now How to print marked letters Read on 1 Select Mail from the top of the Advisor s Ally for Windows screen 2 Select Marked Letters from the drop down menu 3 Select the Letters button underneath the word Print 4 When the marked letters are printed you will want to Delete All the markings on the contacts so they won t come out again the next time you print marked letters 2 Group Mailing or Group Emailing The second way to make use of the Letter Writer s automatic merge capability is to create a Group Mailing many people getting the same letter You can use a Group Mailing to create a large group of personalized letters to a select group of contacts in your database For example 1f you wanted to create a personalized marketing letter about a new retirement fund for all of you contacts that were self employed
11. the Support Service that I am hearing so much about A The Advisor s Ally Support Service is designed for your long term support needs The popularity of Advisor s Ally requires full time staff to be made available to your needs The Support Service provides you with instant access to an Advisor s Ally support technician and a newsletter with tips and tricks for using Advisor s Ally to its fullest potential First the Support provides you with a toll free 800 support hotline This hotline will be your instant pipeline to a qualified support engineer every time you pick up the phone Secondly you will receive the The Ally Newsletter which is a detailed newsletter that is full of tips and techniques on how to make the most efficient use of Advisor s Ally It will highlight the powerful and often overlooked features of the program The Support Service virtually eliminates costly down time due to problems with your Advisor s Ally Program or your computer system itself Without the instant access to a qualified support engineer you may lose a couple of hours of productive prospecting 9 Market Data Connectivity Q How do I update my portfolio prices in Advisor s Ally A Scherrer Resources Inc has developed electronic links to the FT IDC Financial Times Interactive Data Corporation data feed connectivity This option is provided within Advisor s Ally under the File Database Operations Import Menu You must contact FT IDC dir
12. 13 for Brokerage and Banking Scherrer Resources Inc INFORMATION TECHNOLOGY SOLUTIONS 120 Arrandale Boulevard Exton PA 19341 484 875 1710 www AdvisorsAlly com
13. BY Scherrer Ver sion l Advisor s Ally your partner for success Practice Management Software for Fee Based Advisors Quick Start Guide Demonstration and Use Get going in 5 minutes or less Note There is an additional User Manual Document located on the CD The most popular and most complete software for advisors financial planners brokers and their teams is the perfect tool to help you Find Retain and Profit from the best clients SCHERRER RESOURCES INC Investment Advisor Software 120 Arrandale Boulevard Exton PA 19341 0207 Or e mail Sales AdvisorsAlly com Or Support AdvisorsAlly com 25 Years of Investment Management Software 484 875 1710 sales 484 875 1705 support Advisor s Ally Quick Start Guide and Demonstration Table Of Contents Introduction What To Expect From the Advisor s Ally Getting Started How To Install Your Disks Advisor s Ally Test Drive Adding Finding and Scheduling Your Contacts and Activities Interest Classes Categorization User Defined Fields Profiling your contacts Portfolio Holdings Trades Transactions Posting Trades Creating Reports Asset Allocation Reports and Other Output Searching the database and Sorting the output Letter Writing Word Processor Correspondence Group Mailing Marked Letters Special Tools Help Menu Tip of the Day What s New Market Data Pricing Networking Computers Together Working together as a team with one database The People Beh
14. Entering Transactions Posting buys sells 11 MS Windows Beginning amp Advanced 5 Writing Reports Output organization 12 Backing Up Data Protection and Recovery 6 Teaching Sales Assistants Getting extra help 13 Topics of Special Interest 7 Network Features multi user access OBTAINING TELEPHONE TRAINING APPOINTMENTS Simply contact your Advisor s Ally representative and make a plan to fit your needs You may want a single trainer for one hour a half or full 8 hour day or you may want to train by conference call This close one on one training is valuable Whatever your needs simply call your Advisor s Ally representative at 484 875 1710 or fax us at 484 875 1704 and ask for Telephone Training Services Most Frequently Asked Technical Questions FAQ s 1 Network Installation Q How do I install Advisor s Ally on a Network A Insert the CD into the drive and it will auto run Accept the defaults until you get to the new Data Source Set up screen after the application has been installed While creating the data source name usually Main Database or Main dbf change the file name location to your server location drive and path For example F aal main where F is your network server hard drive This will create name and configure your Advisor s Ally data source For reference all the database files end in one single file AllyWin mdb This file is created at installation time and then filled with data upon im
15. contact should be sent then 3 Click on the Mark button 4 At the end of the day select Mail from the main menu on the top of the Advisor s Ally screen 5 Select Marked Notes then Labels 6 Select the label size then Print then use these printed labels and their associated notes to mail the items Broker s Ally Portfolio Version 6 41 for Gregory S Walters File Edit Contact View Portfolio Mail Tools Window Help JOS o Be ee ea 21S i Cancel Thu Sep 05 1996 11 25 AM Origin MGR aj Account Sent portfolio planning system ASQ 40586G spoke with Greg about investments planning and specifically IRA and tax advantage investments Follow up in 2 weeks with meeting and Owner esw financial plan Data Source Interviewees Rob s Database SPP Database SRI Corp Databa Records 5 ARE Save M Close _Add QuickLtr Mark Review Date Delete Spell gt Address Notes Flags Int_ User Fields Book Page Agenda For Help press F1 Calls 2 Contacts 2 Thu Sep 05 1996 11 28AM MGR Taking Notes of conversations in the Notepad then Marking Notes for a to do list X Sending Marketing Letters amp Creating Batch Mailing Labels The Letter Writer creates sales Letters while the Reports section creates mailing labels A large part of any successful advisor s business is keeping in touch with contacts through the mail Advisor s Ally for Windows provides a fully functioning word proce
16. ectly for this data feed subscription There will be a fee charged by FT IDC to provide the data you require with the frequency you demand Categories of data provided by FT IDC are equities including mutual funds ADR evaluations Options corporate and government bonds FNMA GNMA and FHLMC pass through pools municipal bonds commodity and futures contracts collateralized mortgage obligations CMO and Asset backed securities ABS The data feed utilities load data into the data tables of the securities master file of Advisor s Ally This data file is a robust file holding several types of data including the security name type CUSIP description prices including as of dates annual income maturity date pricing service that provided the data corporate action stock split dates and ratio global change pricing features and many others 10 Upgrade from Version to Version Q How do I upgrade my Advisor s Ally from version to version A We ship you newest builds when ready for distribution The installation process will normally detect that you have a previous version and offer you an option to convert all data and files and settings automatically Then run your new version software and you are set to go If you have problems contact your Help Desk Technicians 484 875 1705 Support AdvisorsAlly com Fax Back Assistance 484 875 1704 Annual Support Contract Subscriptions 800 950 0190 or Support AdvisorsAlly com 1 25 20
17. elp file it s easy Phone Dialer is used to automatically dial the phone using the modem in your PC ASCII data loading helps to upload databases from other software into Advisor s Ally Built in Sales Letters help you by giving you formats to modify for specialized use Sales Planner schedules multiple calls actions and meeting for clients or prospects Stop Watch is a timing device if you are counting time and billing for services provided Calculator is a built in calculator to give you a handy access to the computing power of a PC Calendar is a date calendar to show you the days of the week and how they fit into the month and year Scratch Pad is a handy place to keep general ideas or information not connected to a person Sales Scripts are pitches and scripts you and your sales assistant can use to better define a presentation Glossary of Financial Terms contains information on a variety of financial product definitions IDC Download allows you to subscribe and connect to the IDC pricing service and get end of day pricing Interactive Data FINANCIAL TIMES INTERACTIVE DATA FEED for Advisor s Ally Subscribe Today Interactive Data is the leading provider of global securities pricing and financial data supporting securities operations fund pricing portfolio management and investment research For 30 years customers have relied on Interactive Data for value added activities Interactive Data s extensive and comprehensive c
18. ent fields in the contact screen Use the mouse to select entries from drop down boxes Then Save E Robert Adams Mm FS Account 56905634 Owner wos Data Source Mame h k E fite J fadams fl and Name Catherine Adams wie Open Date Company E Contact Rating JT Dates City Brentwood State FN Aip 3 02 Count f Carrier Route No Mail Records 3 wwork B 2650 1236 ext New Data Fields Added Home a 2 657 8456 Phone Numbers Addresses Fit Save Comments Family with 3 children Close 4 Met at Investment Seminar 1992 z 3 Address Notes Interests Uzer Fields Book Page Agenda Main Contact Page New Fields for e mail contacts important dates amp addresses The Client Contact Screen Find A Contact in Your Database 1 Select View from the menu at the top of your Advisor s Ally screen 2 Click on Find Contact from the pop down menu 3 Enter your desired fields into the Find Contact screen For example you would enter Johnson into the last name field and UT into the state field to find all of the Johnson s who live in Utah 4 Use your mouse to click on the Find button This contact record will then be displayed from your datasource Schedule Your Contacts for a Call Action or Meeting As you add new contacts to your database you should add a date and possibly a time to execute a call action or meeting with that person This way nobody in
19. et Contact Notes List History Last Contact Date Open Date Status Marked Notes Lists Phone Tallies Report Rating Status Lists Securities Lists State Zip Lists and many more Phone Lists Posting Book Lists Realized Gail Loss Lists Source Lists Unrealized Gain Loss Reports Always refer to the www AdvisorsAlly com Web Site Portal You will find a wealth of information at your fingertips at the expanded www AdvisorsAlly com portal for investment professionals Topics addressed there include market data sources market commentary world news IPO s research US and Global exchanges business practice improvement tools trade associations regulatory bodies lists of advisor dealers clearing firms education and training support LETTER WRITER WORD PROCESSOR 1 Marked Letters The purpose of the Letter Writer 1s to help you quickly create business correspondence There are two ways to use the automatic name and address merge capabilities of the letter writer The first way is to use the Letter Writer to mark a contact for an automatic letter as we shall describe here many different letters for many different people Let s say that you have already written a sales letter with personalized merge codes about a certain mutual fund During the course of the day a contact expresses an interest in this mutual fund Since you have already written this letter you could mark this contact to receive this letter After you
20. ind the Product Scherrer Resources Help Desk Training and Installation INTRODUCTION What to expect from this Quick Start Guide and Demonstration Manual Congratulations on taking the first step towards translating today s computer technology into increased efficiency and real monetary gain Advisor s Ally makes use of all of the advantages of the modern computing environment to give you the power to execute your own sales strategies You will find that the newest version of Advisor s Ally is a powerful and dependable tool for maximizing your time tracking your clients and increasing your earnings We hope the time spent with this Quick Start Guide will help you make use of this exciting technology to realize your full potential as an advisor financial planner or their assistant The purpose of the Quick Start Guide is to show you the wide range of Advisor s Ally functions and how easy they are to use to help you install quickly and get going fast Quick answers to questions are in the software itself under the Help menu item Answers to remaining questions can be gained by calling your Advisor s Ally Help Desk Technician at 484 875 1705 by reading the User Manual file located on your CD by viewing AdvisorsAlly com or e mail to Support AdvisorsAlly com How to install CD on Windows 95 98 NT XP Win7 8 etc for Advisor s Ally v1 Insert the CD in the drive and it will install itself if not read this Select Start located in the
21. n while a downward red arrow indicates the position is down from the original open price Aggregate Value At A Glance The bottom of the screen shows a compilation of value across all positions This includes the total open cost total market value and Gain or Loss on the portfolio as of the current day Color Screen The use of color on the screen helps the viewer to quickly observe different regions of the screen Blue red and black numbers also provide information to indicate relative value of the holdings The person whose portfolio is being viewed is shown within the top screen Title Bar Open Close and Remove Positions Now you can open close or remove positions by clicking on the selection buttons at the bottom of the screen These actions are immediately reflected in the on screen calculations within the posting book Portfolio Features This section describes features of the Portfolio e General Ledger View the holdings general ledger cash ledger and the ability to track both transactions and positions and to manage alternative accounting methods such as LIFO FIFO and average cost e Securities Descriptors View the CUSIP number and the Description extensions of securities This corresponds to the Interactive Data Corporation format FT IDC format E Douglas Allen Mi E Security Quantity Price Account Symbol Cost Per Share Mkt uaUEs Unreal GL 129654987 Chr Group Ine Com 22 CHRL 24 7H 5721 75 Cwiner fact Oz Hanson Pie
22. or selecting Zoom Now you may carry out your activity for example making a call After you finish with this contact move to the next contact person by using your mouse to press the Close Button and selecting another contact record as above You will want to Edit the Activity Dates if you need to reschedule an activity not yet completed Add Edit Ween Delete Accomplish Show Type Calendar Format f Daily C Weekly Viewing your Activities Calendar in Daily View For more clarity you might for example wish to see only the Calls scheduled for today In this case you would click on the Call type in the Show Type box at the right of the screen Or you might wish only to view Actions then click on only the Action in the Show Type box In this way you can see all Activities or only those of a specific type for a specified day Historical View Note on the screen a small box labeled History If you click on this make an X you will see displayed all your historical activities that have already been accomplished These historic activities are entered here by the Accomplished Button and are cataloged in the order the activities were accomplished Advisor s Ally can help boost sales productivity by tracking prospects faster giving better client service quickly tracking stocks bonds and other financial product purchases targeting money coming due homing in on future b
23. other reports can be generated These reports are created using transaction information listed in the posting book and mating against the securities master files Advisor Reports These reports are usually in house reports to assist advisors and sales assistants in assessing business performance Reports included are commission reports large position holdings portfolio rank reports transaction listings by date securities by symbol and type Asset Classification Allows you to define an unlimited number of asset classes assign security types to them and then print client and advisor reports based on them Investment Campaigns Investment and Sales campaigns keyed on a specific financial product portfolio holdings and asset classes such as tax advantaged investments large portfolios and maturing bonds Post Automatically downloads your transactions and pricing based on in house connections Only available where your firm supports automated transaction and security master file database loading Re Organizations of Securities Reorganized positions based on holding changes splits sales amp purchases Example of Client Portfolio Report Portfolio Valuation Summary With Pie Chart are MST 1 01 53PRI1 Finney N Richard E CASHAONEY MARKET asnih Tapa Tilo market CASTURIOHEY MAREE I Totaly EQUITY Security Tapa Stock EQUITY Totals Total Portfolio Tipe mot 25 427 00 235 27 00 pan Amot 34 072 51 36 072 51 Ti
24. our activities in a single list at one glance If you wish to view an event in greater detail use your mouse to first click on that contact activity then push the Ally Zoom button in the lower left corner to bring you to the next level of detail For example if you are looking at your Daily schedule and want to view a contact on it in more detail simply click on the contact activity press the Zoom to view this contact By using the Zoom feature you can use the Activities Calendar as the main working screen of Advisor s Ally Monthly Activities Wed Jun 5 1996 Wednesday June 5 1996 Add Wed Thu Edit Sweep Delete Accomplish Show Type History Arme imee kei De en r Calendar Format Activities for C Daily Weekly H GE MGR l To get more details of your schedule choose Daily Weekly Monthly or Summary view 1 Click on the listing of the activity listed on the Activities Calendar screen 2 Hit the Zoom button or double click on the contact name to display the contact s record 3 After zooming in on the contact s record you have all the information in front of you that you need to execute the scheduled event Use Your Activities Calendar Every Day Nothing Falls Through the Cracks The Daily View This process will create a list of people for which you have activities for today s date You can select them by double clicking with your mouse
25. overage includes over 3 1 million securities and their accuracy timeliness reliability flexible delivery and unparalleled customer service make the difference between untested raw data and usable information To order call Financial Times Interactive Data at DataFeed Subscriptions FT Interactive Data 22 Crosby Drive Bedford MA 01730 Tel 800 432 5463 Fax 781 687 8613 e mail Datafeed ftid com Call now to get set up for fast service Calendar Tool Thursday September 5 1996 Hon Tue Wed Thu 1 Sat stop Yatch Time Running Dollars olojal4 NETWORKING TOGETHER Team Building Networking several PCs together is the most efficient way for more than one person to simultaneously work with a single group of contacts The Advisor s Ally network version software in conjunction with your existing computer network ensures that every person working together has quick access to constantly changing client prospect and portfolio information Such a system avoids confusion and facilitates accurate information exchange between staff people resulting in a unified powerful sales workgroup and to ensure all customer contact points share the same customer information and provide consistent and knowledgeable responses Our unique integration allows all advisors call center agents and branch personnel to view and act upon marketing activities and responses The network version also makes certain that all issues and opportunities a
26. pe mot 65 030 2 7 Market Value 24 551 00 24 531 00 Markat Valua 34 507 13 36 597 15 Markat Valua 64 326 09 Advisor Report Transaction Schedule B279 11 13 57 Portiolio Valuation Summary Markat Valua 1 Froma r Mee Account 123420003 1 525 00 1 625 00 1 491 40 1 491 40 Tecate 3 114 40 A Display of all Transactions on a Daily Basis Transaction sche All Quweners saction Date Range G 1 90 to G1 2 00 Data Source Beta Data base LONG BUYS LO 19 1 229 ae FD 4 1 91 4 23 99 4 23 9 G A o qrara 3 30 9 r 3 1 6 1LASS a FLL ISD 7288584 G123270 BVI A EMBARK 1232137 1332137 MSR BVI A EWEA BOS 7058 FLAI ELIEAK 6946007 1273 39902 1126987456 1350 3000 1330 3000 12589 6175 1289 5175 1289 5175 1350 3000 13230 3000 1462 9963 123654987 1350 3000 114456978 KIGE TJ aime Pamberger Shirley Jackson Rahward Bauman Awis Bauman Awis Barber Wayne Barber Wayne Barber Wayne Bauman Awis Bauman Awis BRerekoetter James Allen Douglas Bauman Awis Tripp Jack Client Report Bond Maturity Distribution Maturity year of bonds client by client basis 3 2797 Bond Maturity Distribution 1 Adams Robert L III Account 56985634 MIr Robert L Adams IT Catherine Adams 503 Jackson Lane East Brentwood Representative Manager TH 47027 10 125 00 10 000 00 oo ST 000 00 a7 C osa gt e 5 049 000 O
27. porting data from previous versions or typing the data in at the keyboard After you establish the server PC and install Advisor s Ally on each and every workstation PC from each workstation PC you must map to a network drive Once you establish the network drive you must edit the aawin1 ini file that is located in the C Windows directory or C Win NT directory There is a DATA section in the ini file under the DATA section there is a dsFl command line that has to point to the network drive and directory where your data is located Example dsF1 F aa1 main dbf 2 Network Connections Q Sometimes I fall off the Network How do I get back on A 70 of the time the reason for this is something has occurred with your own PC to drop the connection To get back on simply restart your own PC Select Start from the Windows Menu select Shut Down from this menu select Shut Down or Restart from this menu Wait until the system comes back up fully then check for network connection Q Pm on the network but can t see my data A In this case the server PC needs to be restart so that you can reestablish the view to the database You might need to consult your LAN administrator for support Q I can t see my data but I can use my software A Look in My Computer and see if there is a Red X which means that you got disconnected from the network drive To get back on simply restart your own PC Select Start from Windows
28. pport is FREE after purchase at 484 875 1705 Support The premium Advisor s Ally support service includes up to two free shipments per year of our then current version plus Ally Newsletter 800 phone line access and priority 24 hour fax back service There is no cost to this as it is part of the licensee payment Our Corporate Team is Ready to Support You Scherrer Resources Inc is a Pennsylvania corporation www ScherrerResources com and our team is led by CEO founder Jim Scherrer and includes application software developers web masters help desk technicians analysts and account representatives assigned to each of our licensees Help Desk Technician can be reached at 484 875 1705 or fax us at 484 875 1704 or contact Support AdvisorsAlly com Telephone Training Services w One on One Software Training Services for Our Customers by appointment PRODUCTIVITY IMPROVEMENT Personal computers can increase your productivity and organization However if you fail to adequately learn important software features you might be frustrated resulting in a total rejection of your PC SOFTWARE TRAINING BY TELEPHONE In order to help avoid this rejection Scherrer Resources Inc has developed a Telephone Training Service whereby you can obtain software training at the comfort of your desk on your own telephone By making an appointment with a knowledgeable training representative you can learn the proper use of Advisor s Ally and how
29. rds this goal you can check your tallies If your tallies report shows that you have exceeded your goals then you might possibly want to adjust your goals higher To Create a Tallies Report 1 Select View from the main menu at the top of the Advisor s Ally for Windows screen and select Reports 2 Inthe Reports dialog box select Standard 3 Use your mouse to select Phone Tallies from the box below the words Available Reports 4 If you would like to preview the report hit Preview If you would like to print the report select Print INTEREST CLASSES AND CATEGORIES Advisor s Ally allows you to track the INTEREST classes of your clients and prospects You can set up your own Interest classification scheme under Edit User Preferences You can set up 28 Interest categories that define the conceptual meaning of these Interest classes Further you can categorize your clients and prospects using FLAGS as depicted in the window on the right side of the screen in the Interest section FLAGS are database sorting handles that you can assign to contact records in your database for quick access in sorting using words such as Tennis Golf etc STATUS which is found on the Address Page defines where they stand in the sales cycle starting with Lead moving to Prospect then ending hopefully as a satisfied Client RATING defines how hot the prospects and clients are in your database in a numeric scale from 1 to 10 with 10 being the
30. re assigned to and receive follow up from the appropriate points of contact The network version features password protection user identification access and shared resources You may add additional users to your system by calling your Advisor s Ally representative MAINT LLL PETG ITD OO aa COLD ET LT LT LT oe LTE EE sy eee oS aaa Pa T ay o lt lt Network Connection gt You can make a unified sales team by connecting your assistant and other advisors together on a network THE PEOPLE BEHIND THE PRODUCT With Advisor s Ally customer service isn t just the software s built in ease of use or the comprehensive Help System It really begins with people a full staff of sales and support people backed by a corporate programming and administrative staff You re not just buying a software program you re buying the support of our entire company Call 484 875 1705 or e mail Support AdvisorsAlly com or fax to 484 875 1704 or 484 875 1710 Software Support Policy Scherrer Resources Inc is committed to providing timely and effective support for its clients This is accomplished by the assignment of experienced software product representatives and customer support technicians Product telephone support is available from your sales representative and the help desk by telephone from 9 00 AM to 6 00 PM Eastern Standard time Monday through Friday except for national holidays Telephone su
31. s notes of conversations Monthly weekly and daily calendars Integrated word processor with built in spelling checker e mail and more Post stock bond and other financial products amp print standard reports Menus button bars drag amp drop tool bars for ease of use Marketing features such as CSV ASCII data loading utility and extra power tools for a Marketing Powerhouse Designed for the more robust needs of advisors and planners wanting to have special prospect databases or to create specialized sales plans and campaigns This level is especially helpful for team assistants Load databases of prospects Sales Planner for scheduling multiple calls actions and meetings for prospects and clients Over 20 built in sales letters fee based contracts and over 100 sales scripts Portfolio and holdings functions for portfolio management oriented advisors Designed for the more demanding needs of advisors with large and diverse portfolios financial planners and money managers Asset Allocation Reporting assign security types to asset classes Reporting for Clients good looking reports to distribute to clients Reporting for Advisors in house reports to assess your production and business style Campaign Planner to expedite investment campaigns Portfolio value rank reports and Positions rank reports Stock pricing download connections Included Service We offer our premium service for heavy duty professional users of Advisor s Ally It include
32. s telephone hotline access our Ally Newsletter fax back and e mail support and up to 2 free software upgrades 2 shipments yr This software shipment insures you are up to date at all times No other upgrade fees are charged Training Services Offered Designed for those who wish help in learning all the full feature set Telephone Training Services by appointment Or on site Training Services by appointment ADVISOR S ALLY QUICK START GUIDE and DEMONSTRATION MANUAL There are many ways that the new Advisor s Ally will make your workday more efficient and this QUICK START GUIDE will discuss a sampling of the many features that are built into Advisor s Ally to manage a wide range of advisor activities After installing the program your first order of business is to enter data into the Advisor s Ally database which will be an ongoing process To get familiar with the contact screen the Advisor s Ally demo database both allows you to add your own records and to view actual clients that you add into the software Add Your Contacts to the Database The first thing that you need to do with your Advisor s Ally is to add your client and prospects to the database There are two steps to input a contact To add a contact 1 Use your mouse to click on View at the top of the Advisor s Ally window and select Add Contact 2 Enter your contact s name address and phone and fax numbers Use your Tab key to quickly move between the differ
33. ssor to handle all of your correspondence This word processor allows you to compose new letters and work with old ones You can use the Letter Writer to send an individual letter to a client or to send letters to groups of your contacts You can use window envelopes to send these newly created letters or you can create mailing labels in the View Reports Section You can create batches of mailing labels in Reports labels Print then select the list Read more about these things under Letter Writer and Reports in this Quick Start Guide Keep Track Of Your Progress It is important to know how well you are calling and selling The Phone Tallies is a Standard report that provides you with an instant view of your progress on a weekly monthly or yearly basis This report will allow you to track the number of calls that you have made and the people that you have been able to reach with percent success You can track your progress over time by viewing or printing your totals for the previous months or years In network situations you are able to evaluate another user s call progress by viewing their tallies information This is useful for advisors who have their assistants do their telemarketing or for managers of a group of advisors The Phone Tallies Report gives you the opportunity to set goals and track your progress towards them For example you might give yourself a goal to contact 50 people a day and 100 new prospects per month After working towa
34. to run it on your hardware OBJECTIVES The objective is to raise your productivity by increasing your level of knowledge and facility with Advisor s Ally software on your PC Telephone Training will help you coordinate the process of selling and supporting accounts with your computer Through a discussion with your Telephone Training Service representative you can set up a one hour or more appointment to be trained on the software Then you can spend that hour learning anything you wish from database management to word processing to application functionality This special custom telephone training is very focused and efficient resulting in quick learning and understanding Whether you wish to learn about Windows functionality or special software tools or desktops notebooks or networks your Telephone Training Service representative can help you This service is designed to help you be more efficient better organized provide advanced account management and obtain greater profits TELEPHONE TRAINING TOPICS In discussion with your sales representative you can tailor a Telephone based Software Telephone Training program to fit your needs Set up an appointment then pick from these topics 1 Software Installation How to do it quickly 8 Importing and Exporting Data 2 Adding Records Clients amp prospects 9 Managing Your Day Techniques and tricks 3 Writing Letters Business correspondence 10 e Mailing and URL Access 4
35. usiness potential staying organized making quick phone lists and coordinating the efforts of assistants to give you the power to run an integrated support team Send Your Contacts The Information that they Request The power of the Notepad In the notepad you can type in notes contemporaneous with the conversation that are date and time stamped Further after a phone conversation or a meeting customers may request follow up information You then mark a note as a to do thus ensuring the correct information is sent You print these marked notes onto mailing labels at days end by selecting Print Label then Marked Notes from the Mail main menu E Douglas Allen mje wed Jan 30 2002 11 09AM Orngm MGR J Printed Account Discussed new offering with this client in fi 23654997 Send prospectus using Marked Notes label generating process for fulfillment Owner fact oO Expires Data Source C oni D a B Include in Prospect Activity Function Records 22 r Send Email Email sme C een ee Se a See a eer nes Se ode a ose ee H Close New Quick Ltr Mark Review Date Delete Spell Ea Ea Category lt None gt le ACCESS lt None gt Address Notes Interests User Fields Book Page Agenda To Mark a note for a contact select the Notes button then select Mark 1 From the Name and Address screen of the contact s record click on the Notes button 2 Type what the
36. vities Calendar The Activities Calendar of Calls Actions amp Meetings Now that you have added your contacts to your database and have scheduled them for some type of activity Advisor s Ally will begin its job of making your day more efficient and organized The first thing that you should explore is your Activities Calendar You can view your Activities in a daily weekly or monthly format through the Activities Calendar To view the Activities Calendar 1 Use your mouse to click on View 2 Select Activities Calendar which has arranged all your Calls Actions and Meetings for you Broker s Ally Portfolio Version 6 57 for Jim Scherrer File Edit View Portfolio Mail Tools Window Help MES l kal el Daily Activities Wed Dec 2 1998 at 10 00 AM No Time Add Reschedule EGreg Zielinski CALL Sweep 0 11 00AM e 1 ete Show Type 30 ACTION 1 00PM T 30 X Eric Twiddy CALL Status repor meeting Tonos TO DO S 2 00PM 30 History Calendar Format lc Daily Weekly Monthly Summary Activities for Zoom View and execute your Calls Actions or Meetings from the Activities Calendar Summary View _ or the Daily Weekly or Monthly Format of the Activities Calendar You are able to switch between your daily weekly and monthly schedule formats by clicking on the circular buttons at the bottom of the screen Choose the Summary format if you wish to view all y
37. will help to secure a positive client relationship for a longer period of time Enhance other offerings and cross selling Use of Advisor s Ally helps to increase penetration of all products being offered Compliance Satisfaction Supports consistent targeted and measurable behavior of account representatives and their assistants with note taking and audit trail reporting Increase Productivity and Sales Revenue Helps to support more productivity and efficiency in all daily operations Better controlled Teams Helps ensure all advisors and assistants work in a well defined path following their strategic plan Increase Assets Under Management Helps uncover hidden assets by using structured data gathering and client profiling Open More Accounts Helps to increase sales pipeline conversions from status of qualified prospect then on to the client status Do More Trades Helps empower reps to always have a reason to call by profiling customers and target marketing appropriate products to all clients SPECIAL TOOLS Additional tools to aid your business as shown and described below These quick access Tools make Advisor s Ally unique to your business What s New A new Icon in the Advisor s Ally group tells you about all new features added to Advisor s Ally Tip of the Day helps to teach you new features one per day till you master the software feature set Help Files contain a collection of helpful software information Explore the h
38. with their support Raymond James Beta Systems Pershing Fiserv US Clearing CheckFree APL TD Waterhouse Sungard Phase3 and FT Interactive Data Corp for end of day market pricing of portfolio Robert Adams Security Quantity Frice Mkt Value Gain Loss AT amp T Corp 20 00 10000 00 IBM 100 95 90 9590 00 590 00 HE RE LaeNetea Mortel Networks Cor I Date Select Tax Lots for Sale Security JICGE Quantity p Frice H S m ma Interest 0 Es t value Mkt Gain Loss Commission jo Calculator Cash Fees Securities Buving Power 1 Total 750 Cancel Description Tax Lot Selection for Sales E Douglas Allen Security Quantity Price Symbol Cost Fer Share Mkt Value Unreal GL Chri Group Ine lon CBRL 24 76 Hanson Pic Spon Adr New 100 29 30 HAM 18 36 2930 00 1094 14 Imperial Tobacco Grp Pit ADR 25 12 13 IMT By 16 60 303 13 111 58 International Business Wachs Com rol 100 00 IB tl 242 56 FS000 00 111200 00 Microsoft Corp Com 400 45 91 MSFT 23 25 18364 00 a064 00 EE e Sort Order View Open Lots View GiLe Mkt Gain Logs 101 255 51 E Cash 119865 00 Buying Power 15046 58 i 3 Sale Income a Stock Split Address Notes Cash In ia Cash Out Short Sale Closing Purchase Shanes Im Shares Mut E spire Screens to Support Trade Methods f Both Post All Your Transactions Reference Number Address H jenda Agenda _
39. y specialized reporting output To Generate a Standard Report 1 Select View from the main menu at the top of the Advisor s Ally for Windows screen 2 Select Campaigns Group List 3 At the next dialogue box click on the New List button 4 Type ina Name to represent the list you are about to create The name should describe the list e g NameList 5 By using one of the Advisor s Ally pre defined templates you can quickly select a group of contact records Edit List Calls List for this year only 95 Search Criteria Filters AND Activities Activity Date Less than or Equal to x 3 16 1995 Add Filter Edit Filter Sorting Order Keps Add Key Delete key 1 Once you have selected a template you will be presented with the Edit List dialog window 2 You can change the search or sort criteria if you desire by clicking on the Edit Filter or Add Key buttons 3 Use your mouse to click the Close button at the bottom center of the screen to except settings you have chosen 4 Now you are ready to print the report based on the list you just created click OK on List Results 5 Press the View List Button then click on the Reports button 6 Select the Report you wish to print for these contact and click on the Print or Preview button Standard Report Examples Account Company Lists Activities Report Activities Phone Landscape Report Address Phone Card Lists Birthday Report Company Status Contact Work She
40. your database is forgotten For example assume one of your best clients has given you a great referral After you add this contact s record into your computer you decide to schedule a time to give the referral a call to set up a meeting In Advisor s Ally we call these various appointments Activity dates Generally there are three major types of Activities Calls Actions or Meetings Instead of struggling to remember them yourself let Advisor s Ally do it for you To Schedule an Activity with a Client J First you must have that persons contact record on your screen Then use your mouse to click on the Agenda Button at the bottom right of the contact record From here you see all the calls actions or meetings you currently have scheduled with this single contact 2 Add anew activity by selecting the Add Button Then flesh out a full Description of your activity into the Schedule Activity box such as Introductory Call then Select Type of Activity as Call Action or Meeting set the correct date and time and then 3 Click on Add to Add this Activity both to your Activity Calendar and this contacts Agenda Schedule Activity for Gregory Walters Activity Activity For HGR Cancel Contact Gregory Walters Help Time 11 02 AM Duration 9 minutes W Check your other activitites for a conflict Alarm W Activate alarm when activity comes due Alarm Lead E minutes Working With Your Acti
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