online payment center TerraCom web
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1. Account Number will be populated You must fill in at least all of the required fields marked by an asterisk e Account Number TerraCom Phone Number that the payment will post to ID or Phone Number same as above e Contact Phone Number If possible an alternate phone number from the customer D For existing customers all previously saved fields will be populated so you will only have to verify the information with the customer 4 Click Continue to continue to the payment page Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 5 Qpay Payment Center Windows Internet Explorer provided by QpayNet Be QAhtvsstinwn vests veapay123 neti WOVPSImainapp aspe i ch Pl vir die Q Qpay Payment Center Transactions Search Cance Report Preferences dh v ir page G Toos Logged in sarah Registered to 74011111 Make a Payment Amount 30 00 Fee 3 00 Payment Information Account Number 5552225555 Customer Name ID or Phone Total to Collect 33 00 Payment Method Cash Jane Doe j Amount Received 40 00 5552225555 What s This Change Due VIEW PAYMENT HISTORY UST WARNING PRESSING THE ENTER KEY WILL PROCESS THE PAYMENT Qpay Corporate Website Terms of Use Need Paper internet Figure 1 5 Payment Page 5 The left section of the payment page contains the2. Click Login The Main Menu appears See Fig 1 3 Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 2 changing your password The password your ASR assigned you may be changed at any time during a Qpay web application session Simply click on Change Password on the Login Screen navigating At the top of each page is a navigation bar which you use to move around in the application Online Payment Center OR Transactions Search Report Logged inliza Registered to 74068591 Figure 1 2 Navigation Bar The navigation bar contains links to other pages within the Qpay web application At the bottom of each page are links to additional information about our company and useful documents Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 3 processing payments how to process a payment 1 Click the Transactions tab on the navigation bar This is the default screen after Login Qpay Payment Center Windows Internet Explorer provided by QpayNet EIER go K aay E ww Q 9pay Payment Center Transactions lt Search Cancel Report lt Preferences Current Provider Terracom q WTerraCom SHOW ALL PROVIDERS For Registered Customers Swipe Card Enter Terracom s Account Number ed Di in oo 5552225555 r Enter ID or Phone Number Qpay Corporate Website Terms of Use Need Pap
3. EST Saturdays 12pm 8 30pm EST Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 13
4. With this permission type the user is only allowed to process payments e User Type Advance will allow the user to process all transactions make payments and cancel payments This security option is used to prevent unauthorized users to process transactions and or cancellations To edit this section you must enter the master username and password Go to Preferences tab and select Advanced Security Set securities for each process Transactions and Cancellations e The Standard option is set as default Once logged into the application this option will not prompt users to confirm or enter a password prior to processing a transaction e The Confirmation option will provide a pop up message to the user to confirm action For example when the user clicks the Make Payment button they will receive a pop up Message requesting confirmation of action User will click on OK to proceed or Cancel In addition you may enter special text to remind users of special promotions or instructions e The Password option will require users to re enter their password to proceed with a transaction This allows you to modify the printer selection and options as required Go to Preferences tab and select Printer Options Choose option for printing receipts The auto logoff features allows you to set the time your login is active before requiring you to log in again Go to Preferences tab and select Configure Auto Logoff E
5. customer s account information Account Number TerraCom phone number that the payment will apply to Customer Name name on the TerraCom account ID or Phone should reflect the phone number the payment will apply to Same as Account Number View Payment History lists all payment transactions processed to that customer s account using Qpay Payment Center 6 The right section of the transaction page contains the payment options e Amount enter the payment amount e Fee transaction fee is fixed Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 e Total To Collect will be automatically calculated for you this will include the transaction fee e Payment Method will default to Cash Select other methods from pull down list 7 Enter the amount of money received from the customer in Amount Received D Change Due will be automatically calculated for you 8 Click the Make Payment button once or click Cancel amp Pressing the enter key will process the payment Simply click on Cancel if you choose not to process the payment 9 You will receive confirmation that the transaction was processed 10 Click Print Receipt and provide receipt to customer 11 You are done Click New Transaction to take another payment Qpay Payment Center Windows Internet Explorer provided by QpayNet Eek 6 m Q https www vtestt vdapay123 net WQVPS mainapp aspx EV Certificate Error 4 1x liv
6. e search Pre vr di Q Qpay Payment Center A D Eer Gime j Search ncel Report Preferences Logged in sarah Id Search Ca p Registered to 74011111 Transaction Successful Transaction Summary Customer Number 5552225555 z Amount Received 40 00 Customer Name ID or Phone 555 Change Due 7 00 Confirmation ID QPAYWP091294512 Total Collected Qpay Corporate Website Terms of Use Need Paper Internet Opay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 7 The search tab allows you to search for transactions made at your location To use it you must select a date range this can be for today only or as far back in time as you would like You may also narrow the search results by entering a specific phone number confirmation ID or the total amount of the transaction Per TerraCom policies you may request a cancellation for a TerraCom transaction on the same business day as the original transaction Click on the Search Tab on the navigation bar N Select a date range Current day is defaulted e Optional You may narrow the search by entering a specific Phone Number Transaction ID or Amount Click on SEARCH View Search Results DB Ww 2D The cancel red x button will be available only if the transaction can be cancelled 2 Cancellation timeframes are determined by TerraCom Only SAME DAY cancellati
7. er Figure 1 3 Main Menu 2 Ask the customer for the phone number that they would like to make a payment to and type it into the Enter TerraCom s Account Number box For registered customers type it into the Enter ID or Phone Number box instead N Account Number refers to the Customer s Phone Number D Do not include any dashes enter the 10 digit phone number only 3 Click Go to continue to the customer account information page Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 4 Qpay Payment Center Windows Internet Explorer provided by QpayNet GO Qhepsithmm vtesti varpay123 nst wonPsimanapp sspe Im il certificate Error Xx Live Search Pl Be fe Q opay Payment Center A A 8 Eeer Ger Transactions Search Cancel Report Preferences Logged in sarah Registered to 74011111 Customer Account Information Account Number 5552225555 Retype Account 5552225555 First Name Street Address 1 Last Name Street Address 2 ID or Phone Number Whats This City Contact Phone Number 5553336666 Florida Me Email Required Fields Activate Card Opay Corporate Website Terms of Use Need Paper Internet Figure 1 4 Customer Account Information 2D For new customers only the
8. nter the amount of minutes you choose to have your login access before requiring you to log in again The current system limit is 20 minutes Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 11 This option allows you to set your preferred carrier on the main page of the Transaction Screen Go to Preferences tab and select Service Providers Choose from the pull down list If most of your customers have the same area code you can have it pre filled and defaulted on the Transaction Screen Go to Preference tab and select Set Up a Default Area Code Enter area code in field box and click on Apply Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 12 The Reports tab will prompt you to open Qpay Online Reports in a new window This site has billing reports a separate username and password is required to log in If you do not have or know your username and password for Qpay Online Reports please contact your ASR or Qpay Helpdesk Please contact the Qpay Helpdesk for any further questions or assistance on the Qpay Online Payment Center at 866 236 7733 or send an email to helpdesk Qpaynet com Our Customer Support Hours option 3 3 Monday thru Saturday 9am 11pm EST Sunday 11am 9pm EST After 11pm 9pm on Sundays please leave a message and a Customer Service Representative will call you back the next day Our Technical Support Hours option 3 2 Monday thru Friday 9am 10pm
9. o the Preferences tab and select the End of Day Report for today or up to 6 days ago Each End of Day report shows all transactions for exactly one calendar day The End of Day report for the current day is real time and will show all transactions made up to the current time of day including any cancellations The Qpay Online Payment Center is a very flexible application that can be easily customized to suit your preferences Whether you prefer to default an area code automatically when process payments adding promotions or Holiday Greetings to your receipts or limiting your user s privileges within the application it can all be done At any time you may edit the text on your receipts Go to the Preferences tab and select Edit Receipt Details Enter up to 4 lines of customized text that will appear at the top and the bottom of the receipts Please be sure your location name address and phone number are correct and as you would like them printed on the receipts You can create additional users and assign permissions To edit this section you must enter the master username and password Go to the Preferences tab and select Manage Passwords To edit a user s password simply click on Chg Pwd for that user To assign permissions to Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 10 a user click on Chg Type There are two permission options Regular and Advance e User Type Regular is set as default
10. ons will be allowed Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 8 Search Results All transactions take up to 2 minutes to show in search results Branch 74068599 PAR o TE CONFIRMATION ID QPAYWP028388860 SRe print Receipt Cancel OTranster Provider Product Date Account ID ConfirmationID Payment LD Fee Total User Payment Method Action Cellular One Service Payment 1 4 2008 3 58 47 PM 4063918905 QPAYWP028388360 1 00 0 00 3 00 4 00 nestor Cash ET Figure 1 9 Search Results 5 Click on the Cancel Button red x next to the transaction you must cancel 6 Carefully review the transaction information again Then select the reason for the cancellation from the drop down list or choose free form to type in your reason 7 Click Yes Cancel Transaction to process the cancellation or Return to Search Results 8 Cancellation Confirmation e You will receive clear confirmation that your cancellation was received and processed by Qpay 9 Please print this page for your records amp Cancelled transactions are easily identified in Search Results they will be in red font and will be displayed as negative numbers Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 9 You may view all transactions made at your location by accessing the End of Day Report This can assist you with reconciling money in your cash register s and auditing activity Go t
11. ou must have a Point of Sale POS printer connected to the computer If you have any technical problems or questions please contact the Qpay Helpdesk Opay offers a simple and easy application to process TerraCom customer payments online The Qpay Online Payment Center includes the following features v Service Payments v View Customer s Payment History v Online Cancellation Request v Manage Passwords and Security Qpay Online Payment Center TerraCom User Manual Version 1 0 Dec 2009 1 The Qpay Online Payment Center is accessed using your internet browser 1 Launch your internet browser application from the Start menu or from a desktop icon 2 Type the URL for the web application Your Qpay Account Service Representative ASR will provide you with the URL or a link to the Opay web application The login function identifies you as an authorized Opay Online Payment Center user Your user name and password are supplied by your Opay ASR or by contacting the Opay Helpdesk Welcome Online Payment Center 4 0 Please Log In Branch 98765432 User Name dealer1 Login gt Change Password gt gt Figure 1 1 Opay Login Screen 1 Type your branch number in the Branch text box The branch number is a unique number that identifies your store 2 Type your user name in the User Name text box 3 Type your password in the Password text box For security your password is muted as you type 4
12. pay online payment center TerraCom web application user guide features a Eu 1 getting started see ee ee ke 2 Starting ODAY nah 2 Ban 2 changing your pasSWOFd ese ee Re 3 Ede uile EE EE N EO sans 3 processing payments iese ees ee ee en 4 how to process a payment EE 4 Search ee ER ia 8 CaricellatiONS asien a 8 how to cancel a payment sees Re 8 end of day report ese ee Ee Ee 10 general preferenCes eie ee Re EE Re 10 edit receipt details ees RE ER EE ee 0020 10 manage passWordS ees Re Re Re ee ee 10 advanced seCuritY eie ees ee ee EE Re GEE 11 printer OBlIOnS ES ss oen EG ee ia 11 configure auto logoff ee AR Re Re 11 service PFOVICETS ccccccccsssecesssesssseessseesssseessseeens 12 set up a default area code ee ee ee 12 TEDOFIS ea EE E Ee Re eg 13 customer SUDDOM neuen ae 13 The Qpay Online Payment Center web application is accessed via your internet browser You can be connected using DSL cable modem or any other fast speed internet connection that allows you to access web sites The payment center is designed to be used with Microsoft Internet Explorer version 5 5 or later You can check which version you are running by clicking the Help menu item then About Internet Explorer You can download the latest version of Internet Explorer for free from the Microsoft web site at http www microsoft com windows ie downloads To print receipts y
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