EASY HELP
Contents
1. EASY HELP CICS Create HELP screens without programming Create HELP screens without progamming EASY HELP for CICS gives users the ability to request help on individual fields on the screens they use It also allows users to maintain the help text themselves without involving data processing personnel How EASY HELP for CICS saves time and money Reduce data entry errors entry personnel are more likely to check a help screen than to look in a manual Improve data entry productivity checking a help screen is faster than looking in a manual or interrupting another employee Programmers don t waste time programming for help screens in their applications Users see a common HELP facility for all systems less training is required Changed procedures are done quickly by updating a help screen instead of printing changes for every user s manual and hoping they all file the new pages All EASY HELP for CICS management is done online Works with no application program changes MacKinney Systems EASY HELP for CICS How do you request HELP Position the cursor ona specific field Press a predetermined PA CUST 15468 Ship to or PF key Kathy Jones i ACME Whol le Inc A Pop Up window of help text T Washington Ste is displayed with the ability to Suite 534 page forward or backward Springfield MO 65810 The window canbe expanded to Phone 417 111 2233 ext 456 a full screen of help text Up to2. conversational techniques since they provide for the most efficient usage of CICS resources Therefore in most cases this will not be a problem If the HELP key is pressed while on aconversational screen the application program will receive the PF key instead of the HELP program Create HELP screens without progamming Easy installation EASY HELP for CICS can be installed in less than two hours and users can be taught to use it in minutes Users can be allowed to enter the help text for their own screens Supports CICS 2 3 through Transaction Server 1 3 Conversion service is available If you are using a competitor s HELP system for CICS and would like to save money by moving to EASY HELP for CICS we may be able to help convert your existing HELP data Please contact MacKinney Systems for a custom quote to migrate your help data to Easy Help for CICS Free 30 day trial available 417 882 8012 or download from www mackinney com
3. default help key that you specify characters in the transaction ids on your System Configuration The will match any character screen in that position MacKinney Systems V2 0 Easy Help for CICS Tranid Include Exclude List Page 1 All transactions with the Tranid Include Help key first two characters AC Y N z zas Notes are excluded from help Iy Any Tranid not in the list is except ACOI and ACO2 ar Included by default gt AC 2 Tranid may contain one or more plus Transaction SEC1 and signs which mean match any SEC1 character in this position SEC2 have been excluded SEC2 Possible help keys PF1 PF24 PA1 PA3 from the help system If Include is specified as N the 3 help key is ignored Transactions ACOI and To delete an existing entry specify AC02 will use help key the Tranid to be deleted with XXXxX PF10 instead of the in the help key default help key PF3 Menu PFZ Bwd PF8 Fwd Allentries are listed in alphabetic order PF7 and PF8 scroll backward and forward Create HELP screens without progamming 5 How are HELP screens MACKO02 created Press the HELP key SEO ARO SETE Kath Jones If no HELP screen exists i you will be asked to create one E e aS You identify the screen with Bitte E 4 ASKANA some fixed unique data 5 to 80 Springfield MO 6581 characters such as a heading or MACKO002 in this example First identify the screen by some fixed infor
4. Oper Syst VSE ESA CICS 2 1 99 pages of help text is allowed for each field Date 940622 Mail Place your cursor anywhere on the defined field and press your Easy Help PF or PA key Easy Help will display the help CUST 15468 wen Mail text for the requested field ina X Do not send mail Z B Bad address waiting for correction pop up window so that the field blank OK to send mail in question and most of the rest Enter X B or space default of your screen is still visible ss one CLR Exit PF4 Prev PF7 Bwd PF6 Overvu Initially one third of the help text prang More is displayed If you want the full Phone 417 111Expand Sareen of help Text you carpes Oper Syst VSE ESA CICS2 1 the Expand PF key PF10 in this case You can also page up and down in the window to read more of the text Date 940622 Mail Create HELP screens without progamming 3 How do we control who can update the HELPscreens Give different users various levels of access from full update to display only capability Every user who is authorized to use EASY HELP must be defined in the user table Users can be identified by Userid Opid or Termid This is made easy with generic representation MacKinney Systems Auth Level Userid Termid V2 0 Easy Help for CICS A can be used to match any character An authorization level can be assigned to limit access to EASY HELP functions 0 gives the lowest level access d
5. isplay help only and 5 the highest level In the example below every user t has been given access to display help information authorization level 0 regardless of the terminal they are using Termid File Suffix Notes AFGH BCH1 DFB SE PF3 Menu PF7 Bwd PF8 Fwd User Authorization List Users with the first three characters AFG and DFB have been given a higher authorization 1 They will also be able to update help information User BCH has been given the highest level of authorization This user can use any of the EASY HELP functions but only on terminal TO9A All entries are listed in alphabetic order PF7 and PF8 scroll back ward and forward Page 1 Any user not in the list is unauthorized by default Userid and Termid may contain one or more plus signs which mean match any character in this position Auth Levels 0 5 Filesuffix is optional Todelete an existing entry specify the Userid and Termid to be deleted with X inthe auth level MacKinney Systems EASY HELP for CICS Exclude transactions If no entries are made in the list Transaction codes can be specific from help requests then all CICS transactions are transaction ids or generic names included for help requests and Generic names are made by ee by tan en ee the help key will always be the entering for one or more of the
6. mation marking the data by positioning such as a heading title etc that is unique only the cursor on it and pressing PF1 to this screen The identifier is 5 80 consecutive characters anywhere on the screen You enter the general help Place cursor at BEGINNING of indentifier Press PF1 overview for the screen Press PF5 to MOVE this window Press PF3 to CANCEL this setup and display the menu Create help information for fields First identify the left and right boundaries of the You identify the field by field Include the field itself and a field name if positioning the cursor on your any immediately to its left or right such as A 3 INVOICE AMOUNT 120 50 screen at the beginning and end of the field to be described and Place cursor at LEFT boundary of field Press PF1 pressing PFI each time Press PF5 to MOVE this window Press PF3 to CANCEL this setup and display the menu You then enter the help information for the field Phone 417 111 2233 ext 456 Each time the user presses the help key while the cursor is Oper Syst VSE ESA CICS 2 1 located within the bounds Date 940622 Mail of the field you have defined the help screen for that field is displayed We could mark M as the beginning of the field and the last position as the end 6 MacKinney Systems EASY HELP for CICS How does it work EASY HELP uses a CICS terminal control exit program named HELPXZCP The exit program looks at the f
7. unction key pressed If it was the HELP key the identifier for the transaction to be started is changed to invoke the HELP system instead The user s application screen is saved along with all other data necessary to restore the user s application screen upon exiting the HELP system EASY HELP identifies the proper help text by the screen contents then individual fields are identified by location EASY HELP handles BMS maps native 3270 data streams and can even be used from a clear screen to provide a generalized on line documentation facility Simply enter a subject on a clear screen and press the Help Key EASY HELP will then lead you through setting up help text for that subject The next time you enter the subject and press the Help Key the help text is displayed Two batch programs provided 1 Report generator prints the following information Full or partial screen directory Field directories by screen Application screen images Help text 2 A Utility for initializing backing up and restoring the HELP files is included Multiple help files allowed Different groups of users may each use their own set of help files if desired for security purposes or to optimize the speed of the help system Conversational transactions ARE NOT supported HELP cannot be requested for screens of a conversational task only pseudo conversational tasks Most installations and most software packages use pseudo
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