SmartShare® User Manual
Contents
1. sssssssssnsenserrrrrsrrsrnsrnnrnnenresnaenaensennee 20 11 5 Restore Factory Defaults araauvunnvnnvrrnrrnrnnnvnnnnnnnernrersrennrnnnnnnnensvenn 20 1156 Rebo t System SE SE S E AAO EAA EE cele Sega le EEEn 20 12 Managers configuration page rannnranrannnnnnnnnrnnnennennnrrnrrnnrannennnnnnnnnnn 20 13 Logout page LE etn either eave cbal EEN dade ETERN DEER SERIE VERS 20 14 Using th Serial Port uusaas ugras vade OA EAEE akaa EEA 20 15 Using the Ext2 Port for Management rannunnnnnnnnnnnnnennnrrnrrnnrennennennnsnnnn 21 16 Using the Ext1 Ext2 Ports for a DMZ srurnvrnrnrnvnnnvnnnerrvernrennrnnnennnenevenn 21 17 Security Considerations raarauavannvnnnennvennvennnnnnnnnnernvensnsnsnnnnnnnnnnnennner 21 1734 Physical ACCESS iis venue cee fics siete oe sene dreie deel erte ee ie 21 17 2 Password Protection rarrvnvrnnrnnnrnnnernvenvnnnnnnnnnnnnnnnessnennnnnnnnnnnnsnenn 21 17 3 gt SNMP G mmunity Larensisalases lea 22 17 4 Protecting Local Users from Each Other arrunnnnnrnnrrnnrennennnrnnrrnnnener 22 18 Troubleshooting and FAQ less DE HEDE DERNE a AA ea iA 22 19 LED MGI Cators 25s fc wcs tides Pecwea tease arabere re ed 23 20 Power Consumption uanuiruusnssnder eee rab hee 23 21 Environmental Requirements aaarannvrnvernrrnrnnnvnnnnnnnennsernrennrnnnennnensnenn 23 22 Glossarviuskdusas Sse cds ee erd 23 23 Licensing Information ruseravusasesakenesdvavkeddr redet dre TE ist 24 23 1 END USER LICENSE AGRE2. SMARTSHARE SYSTEMS SmartShare StraightShaper User Manual 300 1000 and 5000 Series Firmware 1 18 Copyright SmartShare Systems November 2009 All rights reserved SmartShare Systems A S Tobaksvejen 25 DK 2860 Sgborg Denmark SMARTSHARE SYSTEMS Revision History Revision Date Comments 1 15 2009 01 29 First document release using this template 1 16 2009 04 16 Updates for firmware release 1 16 2009 05 13 Licensing Information style changed to normal Added WEEE instructions for Danish End Customers 1 17 2009 07 20 Updates for firmware release 1 17 1 18 2009 11 09 Updates for firmware release 1 18 SmartShare Systems A S Tel 45 70 20 00 93 Tobaksvejen 25 Fax 45 70 23 92 93 DK 2860 S borg info smartsharesystems com Denmark www smartsharesystems com Support Tel 45 89 93 50 39 support smartsharesystems com www smartsharesystems com Developed in Denmark Made in Taiwan Portions of SmartShare System s products are protected under SmartShare Systems patents as well as patents pending SmartShare StraightShaper FairRouter MultilinkBalancer User Load Balancing Dynamic QoS Flow Manager Download Optimizer Upload Optimizer Network Overclocking and Health Monitor are trademarks or registered trademarks of SmartShare Systems All other trademarks are the property of their respective o
3. 10 or 100 Mbit s but the duplex must be set 6 7 DHCP Server Detector The StraightShaper can detect rogue DHCP servers on the local network If the IP address and or MAC address of the authorized DHCP servers are entered no false warnings are shown when these are detected 6 8 Bandwidth User Groups Bandwidth User Groups can be used to configure specific IP address ranges to be managed by the StraightShaper Additionally per user bandwidth limits and per user weight within each user group can be set The following can be set for each user group e First and last IP address e User type Choose IP Address for normal user identification where each IP address identifies one user Choose 24 Subnet if you want all IP addresses within a 24 subnet to be identified as one single user This can be used in routed networks where each apartment or office is assigned a 24 subnet e Download and Upload bandwidth per user optional This can be used to set the per user maximum bandwidth allowed for users in the user group If left blank there will be no specific bandwidth limits the users will participate normally in the management of all the available bandwidth e Weight per user optional This can be used to give users in the user group a larger share of the bandwidth than other users E g users with a weight of 3 get three shares of the bandwidth each time another user gets one share of the bandwidth e Description This
4. 5 External Servers optional 4 5 1 NTP Server If the system time must be synchronized with an external NTP server its host name or IP address can be set The default configuration is empty 4 6 Network Name The hostname must be set Optionally a domain name can be set The default hostname is bandwidthmanager The default domain name is local 5 ATL Anti Terror Logger configuration page firmware option Please note The ATL firmware option includes separate log file analysis tools for Linux and Windows and the UM0005 Anti Terror Logging User Manual with detailed descriptions of how to use the ATL feature 5 1 Log File Storage The StraightShaper stores the ATL log files on an external FTP server If ATL is enabled it is possible to configure up to two FTP servers for storing the ATL log files When the StraightShaper is ready to store an ATL log file it will use the primary FTP server Every time the primary FTP server fails to receive an ATL log file the StraightShaper will store it on the secondary FTP server instead FTP Server User Name and Password are required fields Directory Path is optional The Status field shows the result of the last FTP transfer 5 2 Local Network SNMP Agents The StraightShaper uses the SNMP agents in the switches and routers on the local network to locate where each MAC address and IP address is connected and thus identifies the users If ATL is enabled it is possible to configure
5. A S SmartShare Systems grants to the owner and user Customer of any SmartShare Systems equipment Equipment a non exclusive and non transferable license to use the SmartShare Systems software and documentation Software in connection with the use of the Equipment Any use of the Software is limited to use solely i as embedded in the Equipment ii with the Equipment or iii as subsequently provided by SmartShare Systems for use in or with the Equipment The Software may be used solely in the format provided Software includes i the software provided in or with the applicable Equipment and ii any upgrades updates bug fixes modified versions or backup copies of the Software supplied by SmartShare Systems or an authorized reseller provided that Customer already holds a valid license to the original software and have paid any applicable fee for the upgrade Page 24 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS ALL RIGHTS TO THE SOFTWARE NOT EXPRESSLY GRANTED ARE RESERVED BY SMARTSHARE SYSTEMS OR ITS SUPPLIERS AS MAY BE INCLUDING BUT NOT LIMITED TO THE RIGHT TO CREATE COPIES PERFORM MODIFICATION ERROR CORRECTION REVERSE ENGINEERING DE COMPLIATION REVERSE ASSEMBLE RENT LEASE DISTRIBUTION CREATION OF DEREVIATIVE WORKS ETC EXCEPT AS PERMITTED BY MANDATORY LAW OR PROVIDED BY THE THIRD PARTY SOFTWARE COMPONENTS LICENSES INCLUDED BELOW Full title including copyright to Softw
6. Mbit s link to other device established LINK ACT Blink Link is active with transmissions The POWER LED indicates as follows POWER Off Power is off POWER On Power is on The STATUS LED indicates as follows STATUS Green Light The StraightShaper is booting STATUS Green Blink Slow Connection is established Download and Upload Optimizers are ready STATUS Green Blink Fast Connection is established Download and or Upload Optimizer is active STATUS Red Blink Slow Connection is broken or not established yet STATUS Red Blink Fast Error requiring manual intervention STATUS Red and Green Defect requiring factory repair 20 Power Consumption 300 Series 1000 Series 5000 Series Typical 12 Watt 24 Watt 24 Watt Maximum 15 Watt 35 Watt 35 Watt Typical annual power 105 kWh 210 kWh 210 kWh consumption The table above shows the power consumption at the primary side of the power supply i e at the 110 240V plug The annual cost of electricity for the StraightShaper can be estimated by multiplying the price of electricity per kWh with the typical annual power consumption of the installed StraightShaper 21 Environmental Requirements Power 100 240 V 50 60 Hz Temperature 0 40 OC Humidity 5 95 RH non condensing 22 Glossary ATL Anti Terror Logger or Anti Terror Logging
7. SES Re SEAN OR SDS ESSEN de 14 6 4 System Information res rinan AEEA E ease 14 6 5 Extension POSi a AE OV aa Ae eta ae a es 14 6 6 Fallback for Equipment without Auto Negotiation ccceeeeeeeeeeeeaees 15 6 7 DACP Server DGt ChO iiss testes inira corsa suas Ni fedme eksen 15 6 8 Bandwidth User Groups cceccceccee seen reer kk RR nee REE TERE ER EET LEE LEE EL eats 15 6 9 Network Topology aaa aa aa t Eee arte 15 Z lt Detailed Status pages vic csicieesersne sad die es cave eet ienkad eee die nad 16 8 Charts page aars Ga AEA 16 8 1 Manipulating the Charts arannnnnnnnanrannnnnnnnnrnnnennennnrrnrrenrennenennnnrnnnn 16 8 2 Bandwidth Overview aaarunnennvernrenrnrnrnnnnnnnnnnneersesnrennrennnnnnnnnnensnenn 17 8 3 User OVERVIEW n ur radksa tann Jae Se A AA v olen Shae ieee uses sete 17 8 4 System OVERVIEW rurale de dra ae Wate needs 17 9 TOP Users PAGE er apr Sarg adsense esse 18 9 1 Manipulating the Pie Charts annnnanrannnnnnnnnrnnnennennerrerrenrennennennnnnenn 18 10 Save Page 18 10 1 Saved Running and New Configuration arranennnrrvrranrnnnennnnnnrrnnrnner 18 10 2 Modifying the Configuration aarannannrnnrrnnnnnnennnrnnrrnnrennennnnnnnrnnnnnen 18 11 System PAG cs sisson ean sed aat 19 11 1 Download Firmware a araranavannvnnnennvernrrnrnnnnennnnnnnenvessrennnnnnennnensnenn 19 11 2 Install Activation COde nson annona eaa S A aa aN Sa 19 IIS Tra MOA E on a e e ALEA Aa ON iie 19 11 4 Set System Date and Time
8. any user The amount of bandwidth available for any user is calculated every second and the value shown here is the average of these calculated values for the last 10 seconds 3 9 6 Download and Upload Guaranteed to Each User These show how much bandwidth each user is currently 10 second sliding minimum guaranteed The amount of bandwidth guaranteed to each user is calculated every second and the value shown here is the minimum of these calculated values for the last 10 seconds 3 9 7 Active Users This shows how many users are currently within the last 10 seconds active i e using bandwidth 3 9 8 Active User Time This shows the sum of how many users have been active for how many seconds E g if two users are active for 10 seconds then three users are active for 10 seconds then four users are active for 10 seconds this will show a total of 90 seconds 2 10 3 10 4 10 90 3 9 9 User Experience Improved Time This shows the sum of how many users have been active for how many seconds while either the Download or Upload Optimizer actively improved their experience Page 10 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS E g if two users are active for 10 seconds while the Download and Upload Optimizers are not active i e ready or disabled then three users are active for 10 seconds while the Download Optimizer was in action then four users are active for 10 seconds while both Download and Upl
9. excess users will only get the bandwidth share of one single user There is no optimization within the group of excess users A single heavy user in the group of excess users can consume all the bandwidth available for the entire group of excess users and thus block the connection for the other excess users 2 2 Download Optimizer and Upload Optimizer The StraightShaper monitors the download and upload bandwidth and while there is sufficient bandwidth and low latency all users can use all the bandwidth they wish When the download bandwidth becomes scarce or delays are detected the StraightShaper activates the Download Optimizer When the upload bandwidth becomes scarce or delays are detected the StraightShaper activates the Upload Optimizer The Download and Upload Optimizers are designed to ensure that all users experience the lowest possible latency and the highest possible bandwidth At minimum each of N users is guaranteed 1 N of the available bandwidth Advanced administrators can use the Bandwidth User Groups to specify download and upload bandwidth limits per user in each group of users Additionally a weight per user can be specified allowing some users to get a relatively larger share of the bandwidth Page 7 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 2 3 Dynamic Quality of Service The StraightShaper always prioritizes timing critical traffic flows such as IP telephony and
10. factory default administrator user name admin and password admin for 5 minutes The serial port is not password protected 15 Using the Ext2 Port for Management The Ext2 port can be used for web management It contains a DHCP server so a PC can be easily connected Use a web browser on a PC connected via a crossed cable to the Ext2 port to start the setup menu in the StraightShaper The setup menu address is http 192 0 2 1 The default administrator user name is admin and password admin Please note No traffic is routed to from the Ext2 port so the PC must be connected directly to the Ext2 port using a crossed cable or via a switch 16 Using the Ext1 Ext2 Ports for a DMZ Please note Not applicable for StraightShaper 300 series In networks with a DMZ the StraightShaper must be connected to the internet router and the LAN and DMZ switches as follows e Connect the LAN port to the LAN switch s uplink port and the WAN port to the internet router s LAN port This is similar to not using a DMZ e Connect the Ext 1 port to the DMZ switch s uplink port and the Ext 2 port to the internet router s DMZ port e Inthe Advanced page enable Exti Ext2 Ports for DMZ Segment e Inthe Advanced page s Network Topology box enter the IP address ranges used in the LAN and DMZ Segments as local Traffic between the LAN and the DMZ segment flows via the internet router Setting the network topology tells the StraightShaper tha
11. in flash memory so it will be loaded every time the StraightShaper is powered on or rebooted and then reboots e Revert to Running Configuration Replaces the New configuration with the Running configuration i e discards the configuration changes e Save Running Configuration Replaces the Saved configuration with the Running configuration i e saves the current configuration to the built in flash memory so it will be loaded every time the StraightShaper is powered on or rebooted The following configuration changes require a reboot to be activated e Any modification of Management VLAN ID Please note To restore the factory default configuration go to the System page 11 System page 11 1 Download Firmware The StraightShaper firmware can be upgraded from the firmware server at SmartShare Systems or any other firmware server Firmware upgrade is a two step process First enter the URL of the firmware to be downloaded and click the Download Firmware button Second when the firmware has been downloaded checked for validity and is ready for installation you can choose to cancel the upgrade or to proceed with the installation of the downloaded firmware 11 2 Install Activation Code Features of the StraightShaper can be changed by installing different activation codes Enter the new activation code and click the Install Activation Code button After the activation code has been validated the StraightShaper must be rebooted to acti
12. online gaming over ordinary traffic flows The priority assignment is based on traffic pattern analysis of each flow It is not based on the TCP UDP port number TOS precedence DSCP or similar fields in the packet because those properties can be manipulated by peer to peer applications or malicious users Dynamic QoS is an integral part of the StraightShaper bandwidth optimization system so it does not require any configuration or allocation of bandwidth The StraightShaper typically recognizes and assigns high priority to a timing critical flow within one second 3 Status page This page shows the current status of the internet connection 3 1 System This shows system status such as the name location and contact information current time time zone the duration since the last time the StraightShaper was powered on or rebooted the current memory utilization and the current 10 second sliding average processor utilization 3 2 System Management When the StraightShaper has valid IP information either manually configured or assigned using DHCP the IP information for in band management is shown The system s permanent MAC address is shown 3 3 Health Monitor This shows details about the current problems found by the Health Monitor and the total number of problems found by the Health Monitor in the past The Health Monitor reports if any of the following problems are present e The number of users exceeds the capacity of t
13. s The WAN optimization can be disabled by leaving both fields empty If the connection speed advertised by the internet service provider ISP contains two numbers for example 1024 256 the download speed is normally the larger of the numbers and the upload speed is the lesser Please note that an advertised speed of 1 M usually means 1024 and 2 M usually means 2048 but 10 M usually means 10000 and 100 M always means 100000 Many ISPs advertise the gross connection speed which does not account for overhead in the ISP s network The speed settings in the StraightShaper must be entered as net values This means that they may need some adjustment to compensate for the overhead in the ISP s network Entering the speeds as 90 of the measured speeds is a good rule of thumb if compensation for framing overhead is not enabled 4 4 WAN Connection Type Some types of connection have unavoidable framing overhead which may cause delays and packet loss In the worst case a DSL connection has 165 overhead on small TCP ACK packets because it requires 2 ATM cells of 53 bytes to carry a TCP ACK packet of only 40 bytes If traffic is sent faster than the connection is able to carry it some of the traffic will be delayed or lost in transit Page 12 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS The StraightShaper can compensate for framing overhead if the feature is enabled and the type of connection is set correctly 4
14. ste setra ren sed 9 3 7 Et Burde eek ne ad 9 3 8 DARAT EA T A E ed 9 3 9 Bandwidth Optimizer se cece creer een E ne nee EEE EEE EEE EES 9 3 9 1 Download and Upload Rates aararavanuvannnnnnernvenrrrnrnnnnnnnenrnenssennr 9 3 9 2 Peak Download and Upload Rates vanavannnnnnennvernrrnrnrnnnnnnnnnensner 10 3 9 3 Download Optimizer Status uaranurannnannnnnnennvernrrnsnnnrnnnnnnnnnnner 10 3 9 4 Upload Optimizer Status usnrnurenarannnnnnnnnnennrernrrnrnnnnnnnnnnnnnsner 10 3 9 5 Download and Upload Available for Any User cccceseeeeeeeeeeaes 10 3 9 6 Download and Upload Guaranteed to Each User ccceceeeeeees 10 3 9 7 Active USES ES ne ES AAAA EANA DNS EEN neem ere 10 3 9 8 Active USER TIME EEG EGE keen 10 3 9 9 User Experience Improved Time saranunannnnnnennvernrrnsnnnnnnnnnnnennner 10 3 9 10 Download and Upload Optimizer Active Time arunurannnnnnnnnnernvernr 11 3 9 11 Bytes Downloaded and Uploaded aaraunvannvnnnernvennvrnnnnnnnnnnernsennr 11 3 10 User Managa rcio ae e e aE En lettet a 11 10 1 USER Capacity aeri een arn ania aAA AINON TINERE INN E 11 3 10 2 Managed USersiciencicsin areca cede dekan eee teed 11 3 10 3 Permanent USERS SUR cad chest ein wants kender 11 3 LOVE gt Guest US rSuLarnsinuksa eventer ananas neu at 11 3 10 5 New USersunrseat ERE EGE SE diana comedy EGG i detent 11 3 10 6 Peak USE FS ik tne clei vin Adrere A OTE a ae 11 4 Connection configuration page xxranrnnnnnernnnrnnrennenn
15. which SNMP agents are present on the local network Information about each switch and router on the LAN should be set so the StraightShaper is able to poll them for the required information to identify the users IP Address and Community are required fields The Status field shows the result of the last SNMP poll of the device 5 2 1 ATL Compatibility Requirements for the Local Network Equipment The local network equipment must support specific SNMP features in order to be ATL compatible Layer 2 switches used in the network must support all of the following features e SNMP v2c RFC3416 or RFC1905 or SNMP vi RFC1157 e dotidTpFdbTable of the Bridge MIB RFC4188 or RFC1493 Page 13 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS e dotidBasePortTable of the Bridge MIB RFC4188 or RFC1493 e iffable of the Interfaces MIB RFC2863 RFC2233 RFC1573 or RFC1213 They may additionally support the following features but it is not required e ifXTable of the Interfaces MIB RFC2863 RFC2233 or RFC1573 Layer 3 routers used in the network must additionally support all of the following features e ipNetToMediaTable of the Internet Protocol MIB RFC4293 RFC2011 or RFC1213 6 Advanced configuration page 6 1 Remote Management The built in web based setup menu can be changed to a different port The built in SNMP agent can be changed to a different port The default web management port is 80 The default SNM
16. DHCP Dynamic Host Configuration Protocol DNS Domain Name System DSCP Differentiated Services Code Point Page 23 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS FTP File Transfer Protocol IP Internet Protocol ISP Internet Service Provider LAN Local Area Network LED Light Emitting Diode MTU Maximum Transmission Unit NAT Network Address Translation NAPT Network Address and Port Translation NTP Network Time Protocol QoE Quality of Experience QoS Quality of Service SMTP Simple Mail Transfer Protocol SNMP Simple Network Management Protocol SPI Stateful Packet Inspection TOS Type Of Service VoIP Voice over IP WAN Wide Area Network 23 Licensing Information This product is licensed under the following licensing terms 23 1 END USER LICENSE AGREEMENT PLEASE READ THIS END USER LICENSE AGREEMENT EULA CAREFULLY BEFORE DOWNLOADING INSTALLING OR USING THE SOFTWARE BY CLICKING ON THE ACCEPT BUTTON INSTALLING THE SOFTWARE OR USING THE EQUIPMENT THAT CONTAINS SMARTSHARE SYSTEMS SOFTWARE YOU ARE CONSENTING TO BE BOUND BY THIS AGREEMENT IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT CLICK THE DO NOT ACCEPT BUTTON AND THE INSTALLATION PROCESS WILL NOT CONTINUE OR DO NOT DOWNLOAD OR INSTALL SMARTSHARE SYSTEMS SOFTWARE End user license grant Subject to the terms and conditions of this EULA SmartShare Systems
17. EMENT eesnaanvannvnnnnnnneenvernrennrnnnnnnnennnenvenn 24 Page 4 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 23 2 Third Party Software ComponentS aaraunvannvnrnerrrernrennrrnnnnnnnnnnennenn 27 23 2 1 Acknowledgements for third party software components 27 23 2 2 Open Source Software Components aaruunrnrnernrenavennnnnnnnnnernserns 27 24 Information for Danish End Users aarrruveravannvnnnnnnnernverrrrnsnnnrnnnennnensner 27 Page 5 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 1 Installation Guide 1 1 Test the internet connection speed Connect your PC directly to the internet connection and test the speed of the internet connection If you do not already have a preferred internet speed test application you can use one of the online speed test web sites such as http www speedtest net Please note that the connection speeds advertised by most internet service providers are the gross speeds so it is likely that the test shows lower speeds than advertised 1 2 Connect your PC and start the setup web page Connect your PC to the Ext2 port on the StraightShaper using a crossover Ethernet cable The red cable in the box is a crossover Ethernet cable The StraightShaper will assign an IP address in the 192 0 2 0 subnet to your PC using DHCP If your PC does not get an IP address in this subnet reboot your PC Use a web browser to start the set
18. ING USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE FULL EXTENT ALLOWED BY APPLICABLE LAW IN NO EVENT WILL SMARTSHARE SYSTEMS OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE PROFIT OR DATA OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF SMARTSHARE SYSTEMS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event shall SmartShare Systems liability to Customer whether in contract tort including negligence or otherwise exceed the price paid by Customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose No warranty including the above warranty shall apply to any beta software any software made available for testing or demonstration purposes any temporary software modules or any subsequently provided software including new releases versions etc for which SmartShare Systems does not receive a license fee All such software is provided AS IS without any warranty whatsoever Transfer This EULA and the rights granted herein may not be sublicensed and is not transferable except to a person or entity to whom Customer transfers ownership of the complete Equipment containing the Software provided that all rights under this EULA is permanently transferred that Customer do not retain any full or partia
19. Overview This shows the following e Processor Usage Average processor utilization including ISR in the sampling interval Page 17 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS e Processor Usage in ISR Average Interrupt Service Routine ISR processor utilization in the sampling interval e Memory Usage Average memory utilization in the sampling interval e Connection Problems Peak number of connection problems i e cable not connected or connected to equipment without Auto Negotiation detected in the sampling interval e Rogue DHCP Servers Peak number of rogue DHCP servers detected if the DHCP Server Detector is enabled in the sampling interval 9 Top Users page This shows live pie charts of the currently most active users by different criteria e Current 10 second sliding average bandwidth utilization e Current 10 second sliding average download rate e Current 10 second sliding average upload rate Each pie chart shows a slice for each of the top 10 users a slice for the sum of other users and a slice for the unused capacity The charts automatically update every 5 seconds Please note If framing overhead compensation is enabled these show the gross values including framing overhead otherwise they show the net values excluding framing overhead Please note The web browser must support Java Standard Edition version 1 3 1 or later 9 1 Manipulating the Pie Charts Use th
20. P agent port is 161 6 2 Special Features 6 2 1 VoIP Extra Priority Enabling VoIP Extra Priority has the following effects e VoIP will always have highest priority even if it takes excessive bandwidth from the other users When using IP telephony through the WAN connection enabling VoIP Extra Priority is recommended The default setting for VoIP Extra Priority is Disabled 6 3 Time Zone The StraightShaper can show the time according to the local time zone and automatically adjust for Daylight Saving Time The default time zone is UTC 6 4 System Information System contact and location can be set This is not used by the system itself It is shown on the status web page and is available via SNMP 6 5 Extension Ports Please note Not applicable for StraightShaper 300 series If the StraightShaper is installed in a network with a DMZ the Exti Ext2 ports must be enabled for this purpose Refer to Using the Ext1 Ext2 Ports for a DMZ Page 14 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 6 6 Fallback for Equipment without Auto Negotiation The Ethernet standard IEEE 802 3 uses a protocol called Auto Negotiation to ensure that network ports automatically use the correct speed and duplex when the network cable is plugged in Some old network equipment does not support this protocol If the StraightShaper is connected to a network port without Auto Negotiation it can sense the speed
21. Page 9 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 3 9 2 Peak Download and Upload Rates These show the 1 second peak within the last 10 seconds bandwidth utilization in kbit s 3 9 3 Download Optimizer Status The StraightShaper monitors the download bandwidth and while there is plenty of bandwidth and no delays all users can use all the bandwidth they like In this situation the Download Optimizer status is shown as READY When the download bandwidth becomes scarce or delays are detected the StraightShaper starts optimizing the download bandwidth to ensure the lowest possible latency and the highest possible bandwidth for each individual user In this situation the Download Optimizer status is shown as ACTIVE 3 9 4 Upload Optimizer Status The StraightShaper monitors the upload bandwidth and while there is plenty of bandwidth and no delays all users can use all the bandwidth they like In this situation the Upload Optimizer status is shown as READY When the upload bandwidth becomes scarce or delays are detected the StraightShaper starts optimizing the upload bandwidth to ensure the lowest possible latency and the highest possible bandwidth for each individual user In this situation the Upload Optimizer status is shown as ACTIVE 3 9 5 Download and Upload Available for Any User These show an estimate of how much download and upload bandwidth is currently 10 second sliding average available for
22. are embedded or otherwise and any copies thereof as well as any future versions thereof shall remain solely with SmartShare Systems or any of its suppliers as may be except as provided by the third party software components licenses included below Trade secrets Customer agrees that aspects of the licensed materials including the specific design and structure of individual programs constitute trade secrets and or copyrighted material of SmartShare Systems Customer agrees not to disclose provide or otherwise make available such trade secrets or copyrighted material in any form to any third party without the prior written consent of SmartShare Systems Customer agrees to implement reasonable security measures to protect such trade secrets and copyrighted material Limited warranty and liability The Software is provided AS IS In no event does SmartShare Systems warrant that the Software is error free or that Customer will be able to operate the Software without problems or interruptions This limited warranty does not apply if the Software or Equipment a has been altered except by SmartShare Systems b has not been installed operated repaired or maintained in accordance with instructions supplied by SmartShare Systems c has been subjected to abnormal physical or electrical stress misuse negligence or accident or d is used in hazardous activities or environments If a third party rightfully claims that any use of
23. can be used to store an informative description of the user group The default configuration is Disabled 6 9 Network Topology Normally entering the network topology is not required but in a complex network configuration the bandwidth management performance may be improved if the network topology is entered Traffic flowing into the WAN port is per default considered coming from a remote location and traffic flowing into the LAN port is per default considered going to a remote location Exceptions are entered here The most common exception is the internet router If a local user manages the internet router the StraightShaper sees traffic flowing through and it can not determine that the traffic stops at the router and thus doesn t use any of the connection s bandwidth By entering the internet router s IP address as a local location the StraightShaper will exclude this traffic when determining the connection s bandwidth Likewise if a local web Page 15 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS server is addressed by the internet router s public IP address this address should be entered as local When a StraightShaper 1000 Series is used in a network with a DMZ enter the LAN IP address range as local and the DMZ IP address range as local Refer to Using the Ext1 Ext2 Ports for a DMZ for further details 7 Detailed Status page This shows the list of managed users and their indiv
24. e following actions to manipulate the pie charts e Click the Unused legend to exclude or include it in the data shown by the pie chart When excluded the legend is grayed out 10 Save page 10 1 Saved Running and New Configuration The configuration stored in the built in flash memory and loaded at power on or reboot is called the Saved configuration The current configuration of the StraightShaper is called the Running configuration The configuration being built up using the web based setup menus is called the New configuration until it is activated Then it becomes the Running configuration 10 2 Modifying the Configuration Depending on configuration changes made the Save page provides the following choices e Activate New Configuration Replaces the Running configuration with the New configuration i e effectuates the configuration changes immediately e Activate and Save New Configuration Replaces both the Running configuration and the Saved configuration with the New configuration i e effectuates the configuration changes immediately and saves the configuration to the flash Page 18 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS memory so it will be loaded every time the StraightShaper is powered on or rebooted e Save New Configuration and Reboot Replaces the Saved configuration with the New configuration and reboots i e saves the configuration changes to the built
25. formation kan f s hos kommunens tekniske forvaltning Page 28 of 28 www smartsharesystems com UM0002 01 03
26. have any effect on the user experience A Verify that the StraightShaper is installed correctly especially that the WAN speed is configured according to the actual WAN bandwidth Q The administrator password for the StraightShaper is lost A Use the Serial port to enable the default username and password for 5 minutes then login via the web and set a new password Refer to Using the Serial Port Alternatively use the Ext2 port to change the password Refer to Using the Ext2 Port for Management Q The StraightShaper can not be accessed any more A Use the Serial port to restore the factory default settings Refer to Using the Serial Port Q Some of the computers on the local network can not access the internet Page 22 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS A If a device with a DHCP server is wrongly connected to the LAN the computers on the LAN may get an incorrect configuration from the unauthorized DHCP server Most routers and wireless access points have a DHCP server on their LAN ports Use the Rogue DHCP Server Detector to determine if any rogue DHCP servers are connected to the LAN Locate the device and disconnect it from the LAN 19 LED Indicators The two LEDs for each LAN WAN Ext1 Ext2 Ethernet port indicate as follows LINK ACT Off No connection LINK ACT On 10 100 Off 10 Mbit s link to other device established LINK ACT On 10 100 On 100
27. he StraightShaper model If this happens an upgrade of the StraightShaper is recommended e A rogue DHCP server i e a DHCP server that should not be there is detected on the network e A cable is not connected e A port is connected to equipment without Auto Negotiation This may be OK but usually indicates a configuration error in the other equipment 3 4 Anti Terror Logger firmware option 3 4 1 Log Servers This shows the overall status of the FTP servers where the StraightShaper stores the ATL log files The status can be Initializing OK Warning or Error 3 4 2 SNMP Agents This shows the overall status of the SNMP agents in the switches and routers on the local network The status can be Initializing OK or Error Page 8 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 3 4 3 Buffer Usage The StraightShaper temporarily stores the ATL log files in a buffer until they are transferred to the FTP server Buffer Usage shows the utilization of this buffer 3 4 4 Flows Logged This shows how many flows have been logged by the StraightShaper since the last time the StraightShaper was powered on or rebooted 3 5 WAN This shows the status of the connection to the internet router and when the status changed i e when the connection was established or lost The link speed and number of packets received into and transmitted out of the port is shown 3 6 LAN This shows the status of the connectio
28. idual status The following information about each user is shown IP Address Status The management status of the user Download Rate The current 10 second sliding average download rate in kbit s Upload Rate The current 10 second sliding average upload rate in kbit s Bytes Downloaded The total number of bytes downloaded Bytes Uploaded The total number of bytes uploaded Please note If framing overhead compensation is enabled the download and upload rates and the bytes downloaded and uploaded show the gross values including framing overhead otherwise they show the net values excluding framing overhead 8 Charts page This shows the following live charts e Bandwidth Overview Bandwidth utilization and status of the Download and Upload Optimizers e User Overview Bandwidth availability for users and number of managed and active users e System Overview Processor and memory utilization and problems detected by the Health Monitor The visible duration and the sampling interval is shown below the X axis E g 5 minutes in 1 second intervals means that the chart shows 5 minutes worth of samples where each sample is measured in an interval of 1 second Below each legend the most recent and average value of the visible duration is shown High resolution data 1 second sampling interval are available for the last 5 minutes low resolution data 1 day sampling interval are available for the last year The resolutio
29. l copies of the Software and the recipient agrees to the terms of this EULA Termination This EULA is effective until terminated Customer may terminate this EULA at any time by returning the Equipment and destroying all copies of Software including any documentation This EULA will terminate immediately without notice from SmartShare Systems if Customer fails to comply with any provision of this EULA Upon termination Customer must destroy all copies of the Software Choice of law This EULA as well as the rights and obligations of SmartShare Systems and Customer herein shall be construed in accordance with and be governed by the laws of Denmark not including Danish international private law rules which point to a choice of law other than Danish law If a dispute is not resolved by prior negotiation between SmartShare Systems and Customer either party may upon notice submit any dispute to resolution by the relevant city court at SmartShare System s venue in Danish SmartShare Systems hjemting whether proceedings are commenced by Customer or SmartShare Systems If any portion of this EULA is found to be void or unenforceable the remaining provisions of this EULA shall remain in full force and effect Entire agreement Page 26 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS This EULA constitutes the entire EULA between the parties with respect to the use of the Software 23 2 Third Party Software C
30. n to the local network and when the status changed i e when the cable was connected or disconnected The link speed and number of packets received into and transmitted out of the port is shown 3 7 Ext1 Please note Not applicable for StraightShaper 300 series This shows the status of the connection to the DMZ network and when the status changed i e when the cable was connected or disconnected The link speed and number of packets received into and transmitted out of the port is shown Refer to Using the Ext1 Ext2 Ports for a DMZ 3 8 Ext2 This shows the status of the connection to the DMZ port of the internet router and when the status changed i e when the cable was connected or disconnected Not applicable for StraightShaper 300 Series Refer to Using the Ext1 Ext2 Ports for a DMZ The permanent IP address of the Ext 2 port for direct management is shown The port s permanent MAC address as well as the link speed and number of packets received into and transmitted out of the port is shown 3 9 Bandwidth Optimizer 3 9 1 Download and Upload Rates These show the current 10 second sliding average bandwidth utilization in kbit s Please note If framing overhead compensation is enabled these show the gross bandwidth utilization including framing overhead otherwise they show the net bandwidth utilization excluding framing overhead The same applies to the Virtual WAN interface MIB available via SNMP
31. nfrastructure i e switches and wireless access points it should be considered if the local network should be open where all local users can connect to each other and share files etc or protected where all local users are separated from each other and each user only has access to the internet and local servers User separation has different names depending on equipment and vendor In switches look for source port filters HP ProCurve terminology Private VLANs Cisco terminology or similar In wireless access points look for AP isolation client isolation or similar User separation does not affect the StraightShaper and the StraightShaper works equally well with both open and protected networks 18 Troubleshooting and FAQ Q How to verify the configured internet connection speed A Test that the download speed settings are correct by downloading from a very fast server on the internet from two PCs simultaneously Go to the Status page and check that the Download Optimizer status changes from READY to ACTIVE while the download connection is saturated If it does not change try decreasing the download speed entered on the Connection page by 10 30 Keep testing and decreasing the values until satisfied Test that the upload speed settings are correct by uploading to a very fast server on the internet from two PCs simultaneously while monitoring the Upload Optimizer status Q The StraightShaper does not
32. ng interval e Upload Optimizer Active How often was the Upload Optimizer active during the sampling interval Please note If framing overhead compensation is enabled the bandwidth rates show the gross values including framing overhead otherwise they show the net values excluding framing overhead 8 3 User Overview This shows the following e Download Available for Any User How much download bandwidth was available for any user in the sampling interval e Download Guaranteed to Each User How much download bandwidth was each user guaranteed in the sampling interval e Upload Available for Any User How much upload bandwidth is currently available for any user e Upload Guaranteed to Each User How much upload bandwidth was each user guaranteed in the sampling interval e Managed Users Number of users managed by the StraightShaper in the sampling interval e Active Users Number of users active i e using bandwidth in the sampling interval Please note It is a natural phenomenon that the number of active users grows when the sampling interval grows E g in a network with 10 users it is likely that very few use bandwidth in one particular second while it is likely that many use bandwidth throughout one entire day Please note If framing overhead compensation is enabled the bandwidth rates show the gross values including framing overhead otherwise they show the net values excluding framing overhead 8 4 System
33. nrrnrrnnrnnnennnnnnennnnnnen 11 4 1 1 IP Address Type ser an casiiw iin veceeeaw etiiancie eerie senses anaes ieees eee 11 4 1 2 Manually Configured IP Address aanrunnnnnnennnnnnrrnrrnnrennennennnrnnnn 12 4 1 3 DHCP Assigned IP Address aarannnnnnnnnrnnnennennnrrnrrenrennennenennnnnn 12 4 2 Management VLAN ksene eee 12 4 3 WAN Connection Speedissei sciis i eiia a E 12 4 4 WAN Connection Type asrrrrnrvrrnnvevnnvenenranennrennnrennnnnennnnnnnnrennnnnennn 12 4 5 External Servers Optional ccccccccceeseeeeeeeeeeeee esse eee ELLE SEERE TERE ERE REE ES 13 Page 3 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 4 5 1 NTP SEPET cackea eect kur cee vie era ale ara a eva ena ge aes 13 4 6 Network Nam eines lesere eten ad arte seedede regen 13 5 ATL Anti Terror Logger configuration page firmware option essees 13 5 1 LOG File Storag aarua average hea cen vale sta E Ai 13 5 2 Local Network SNMP Agents ccceeeeee eee eee teens eee eee eee ee TEE REE 13 5 2 1 ATL Compatibility Requirements for the Local Network Equipment13 6 Advanced configuration Page ccceeceee eee ee eect LEE eee eee neta seas teen teasing 14 6 1 Remote Management rugen ae her benene ket bedende TINAR 14 6 2 Special Features i ciiisicis iier niina iaat REEERE AERE N weil setene 14 6 2 1 VoIP Extra Priority eona eena ka ie sere elas tek aed es 14 6 3 TIME ZOMG BANER BRS SS RENEE SERENE SENSE SEER ASE ES SENDER
34. ns in between vary according to the sampling period Please note The web browser must support Java Standard Edition version 1 3 1 or later 8 1 Manipulating the Charts Use the following actions to manipulate the charts e Drag the chart area right or left to show older or newer data When looking at older data the chart stops automatically scrolling when new data are sampled e Drag the chart area all the way to the left to make it continuously scroll when new data are sampled Page 16 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS e Left click inside the chart area to zoom in i e change to a shorter sampling interval around the point clicked e Right click inside the chart area to zoom out i e change to a longer sampling interval around the point clicked e Click the arrow on any Y axis to lock or unlock the Y axis range When locked the arrow is colored red e Click any legend to hide or show its values on the graph When hidden the legend is grayed out 8 2 Bandwidth Overview This shows the following Average Download Rate The average download rate in the sampling interval Peak Download Rate The 1 second peak download rate in the sampling interval Average Upload Rate The average upload rate in the sampling interval Peak Upload Rate The 1 second peak upload rate in the sampling interval Download Optimizer Active How often was the Download Optimizer active during the sampli
35. nts are included in the source code as required by their respective licenses the Open Source Software Components are only a small part of the Software 24 Information for Danish End Users Elektrisk og elektronisk udstyr samt medf lgende batterier indeholder materialer komponenter og stoffer der kan v re skadelige for menneskers sundhed og for milj et hvis affaldet ikke h ndteres korrekt Elektrisk og elektronisk udstyr og batterier er m rket med nedenst ende overkrydsede skraldespand Den symboliserer at elektrisk og elektronisk udstyr og batterier ikke m bortskaffes sammen med usorteret husholdningsaffald men skal indsamles s rskilt Nogle batterier er ogs m rket med den kemiske betegnelse Hg kviks lv Cd cadmium eller Pb bly Dette er s rligt skadelige stoffer og det er derfor specielt vigtigt at disse batterier bliver indsamlet Page 27 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS Som slutbruger er det vigtigt at du afleverer dine udtjente batterier til de ordninger der er etablerede P denne made er du med til at sikre at batterierne genanvendes i overensstemmelse med lovgivningen og ikke un digt belaster milj et Alle kommuner har etableret indsamlingsordninger hvor kasseret elektrisk og elektronisk udstyr samt b rbare batterier gratis kan afleveres af borgerne p genbrugsstationer og andre indsamlingssteder eller bliver afhentet direkte fra husholdningerne N rmere in
36. oad Optimizers were in action this will show a total of 70 seconds 3 10 4 10 70 3 9 10 Download and Upload Optimizer Active Time These show how many seconds the Download and Upload Optimizers have been active 3 9 11 Bytes Downloaded and Uploaded These show the total number of bytes transferred in each direction Please note If framing overhead compensation is enabled these include the calculated framing overhead The same applies to the Virtual WAN interface MIB available via SNMP 3 10 User Manager 3 10 1 User Capacity This shows how many users the StraightShaper is licensed to manage Refer to User Identification 3 10 2 Managed Users This shows how many users are managed by the StraightShaper 3 10 3 Permanent Users This shows how many of the managed users are permanent having a long duration of activity and being permanently managed by the StraightShaper Please note All users are considered guests for one day before they become permanent 3 10 4 Guest Users This shows how many of the managed users are guests having only a short duration of activity and being temporarily managed by the StraightShaper 3 10 5 New Users This shows how many new users have been detected as candidates for being managed by the StraightShaper New users have only transmitted but not received traffic 3 10 6 Peak Users This shows how many users have been active If this number exceeds the capacity of the StraightShaper
37. omponents The third party software components that may be included in the Software are individually licensed according to the following license agreements e GNU General Public License v 2 0 GNU Library GPL version 2 0 GNU Lesser GPL version 2 1 COPYING file dated 2004 for lighttpd revised BSD license PHP License version 3 01 Zend Engine License version 2 00 The content of these individual licenses can be found at SmartShare Systems website http smartsharesystems com en support licenses 23 2 1 Acknowledgements for third party software components The following acknowledgements pertain to third party software components that may be included in the Software This product includes PHP software freely available from lt http www php net software gt This product includes the Zend Engine freely available at http www zend com 23 2 2 Open Source Software Components The Software may contain Open Source Software Components i e software components licensed with the requirement that its source code can be obtained from the distributor of the software component The source code for Open Source Software Components that may be included in the Software can be obtained directly from SmartShare Systems http smartsharesystems com en support licenses Please note that only the source code for the Open Source Software Components is provided Although all SmartShare Systems modifications of the Open Source Software Compone
38. owing can be set for each manager e User Name required e Password Password for access to the web management interface e Community SNMP Community for access to the SNMP agent If not set access to the SNMP agent will not be allowed e First and last IP address optional If set the manager is only allowed management access if he connects from a PC within the specified IP address range e Manager Level This determines how much the manager has access to do The following Manager Levels are available e Blocked No access e User Access to the Status page only e Installer Full access The factory default administrator user name is admin and password admin The factory default community is empty 13 Logout page Log out and return to the login page 14 Using the Serial Port The serial port can be used with any terminal emulator such as Hyperterm or Tera Term Pro as a fallback solution if the LAN connection has been lost The speed is 115200 8N1 115200 baud 8 bits No parity 1 stop bit The following commands are available Show help info Show configuration information stop trial Stop the ongoing trial reboot Reboot the StraightShaper restore Restore configuration to factory default Page 20 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS e license Show hardware MAC and license ID e activation xxxxx Install activation code e password bypass Enable
39. t this traffic does not affect the internet connection s bandwidth Please note If the network uses a separate DMZ port on the internet router and the StraightShaper is only connected between the internet router s LAN port and the LAN switch s uplink port traffic to from the DMZ is not included when managing the bandwidth of the internet connection This means that DMZ traffic can disturb the LAN traffic so the bandwidth is not managed correctly 17 Security Considerations 17 1 Physical Access The StraightShaper should be installed in a locked patch panel Anyone with physical access to the StraightShaper can power it off disconnect it or change the configuration via the Serial and Ext2 ports 17 2 Password Protection The StraightShaper configuration menu is password protected Keep your password safe Page 21 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS The StraightShaper is delivered with a default password which is very common and easy to guess The password should be changed during installation 17 3 SNMP Community Access to the StraightShaper SNMP agent is protected by a community which is the SNMP equivalent of a password The StraightShaper is delivered with a default SNMP community which is very common and easy to guess The SNMP community should be changed during installation 17 4 Protecting Local Users from Each Other When installing and configuring the local network i
40. the Software whether embedded in the Equipment or otherwise infringes the intellectual property rights of such third party SmartShare Systems shall in its sole discretion be entitled to i obtain a continued license for use of the Software ii stop the infringement by modifying the Software or replacing the Software with software with similar functionalities as the Software or iii rescind the purchase without notice and without liability of any kind and refund the purchase price received from the Customer less a reasonable amount for use damage or obsolescence reflecting depreciation on a straight line basis over three 3 years from the date of delivery If the Software becomes subject to an infringement claim because of the modification by Customer of the Software or any modification made by SmartShare Systems in compliance with Customer s request the foregoing indemnification regulation shall not be applicable and Customer shall indemnify and hold SmartShare Systems harmless against all damages losses costs and expenses arising out of such infringement claim to the extent such modification is the cause of the claim EXCEPT AS SPECIFIED ABOVE ALL EXPRESS OR IMPLIED REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF Page 25 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT OR ARISING FROM A COURSE OF DEAL
41. up menu in the StraightShaper The setup menu address is http 192 0 2 1 The administrator user name is admin and password admin 1 3 Configure the internet connection speed Go to the Connection page and enter the measured download and upload speeds If you know the type of the WAN connection enable Compensate for Framing Overhead and select the appropriate connection type If you do not know the WAN connection type then entering the speeds as 90 of the measured speeds is a good rule of thumb When done click Confirm Changes and go to the Save page and save and activate the new configuration 1 4 Connect the StraightShaper to the network Connect the WAN port on the StraightShaper to the Ethernet LAN port on the internet router using a straight Ethernet patch cable The gray cable in the box is a straight Ethernet cable Connect the LAN port on the StraightShaper to any Ethernet port on the local network switch using a straight Ethernet patch cable The gray cable in the box is a straight Ethernet cable 2 The StraightShaper WAN Optimization System This section describes the StraightShaper WAN optimization system in details and is written for network experts only Page 6 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 2 1 User Load Balancing Conventional routers and switches simply forward all packets to from users in the same order the packets are sent to from the users so the users
42. upgrading to a larger model should be considered 4 Connection configuration page The StraightShaper can be accessed via its IP address which is configured here 4 1 1 IP Address Type The connection can be configured for 2 different IP address types e Manually Configured e DHCP Assigned Page 11 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 4 1 2 Manually Configured IP Address The following information is required IP Address Subnet Mask Default Gateway Router Primary DNS Server The following information is optional e Secondary DNS Server 4 1 3 DHCP Assigned IP Address This type of connection is fully automatic If the DHCP Server requires a hostname in the DHCP request it can be set here 4 2 Management VLAN The StraightShaper can be installed on a VLAN trunk connection without requiring any VLAN configuration When optimizing the traffic passing through it simply looks at the IP addresses beyond the VLAN tags However if the management network is VLAN tagged and the IP address used for in band management of the StraightShaper must also be VLAN tagged the VLAN ID of the management VLAN must be set 4 3 WAN Connection Speed The connection speed must be set correctly or the WAN optimization will not function as intended For the best results always measure the actual connection speed The following information is required e Download speed in kbit s e Upload speed in kbit
43. vate the new feature set 11 3 Trial Mode If a trial license is installed the StraightShaper can operate in a trial mode where the model type and optional features can be changed This can be used for evaluation purposes An ongoing trial can be stopped at any time and the StraightShaper will revert to normal operation The trial time stop watch only runs while the StraightShaper operates in a trial mode As long as trial time remains new trials can be started When the trial expires the StraightShaper will reboot and revert to normal operation The available trial time is controlled by the installed license and additional trial time can be installed with additional activation codes Page 19 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS 11 4 Set System Date and Time Enter the UTC Date and Time and click the Set Date and Time button to set the system clock Please note The system clock is set immediately but it may take up to 20 minutes before the updated time is stored in the hardware clock chip so it is remembered after a reboot or a power failure 11 5 Restore Factory Defaults Click this button if you wish to restore the factory default configuration 11 6 Reboot System Click this button if you wish to reboot the StraightShaper Rebooting the system does not clear the configuration 12 Managers configuration page Multiple users can manage and configure the StraightShaper The foll
44. with a lot of packets get a larger share of the available bandwidth than the users with fewer packets With User Load Balancing packets are forwarded to from each user in turn so each and every user is guaranteed the largest possible share of the available bandwidth 2 1 1 User Identification The StraightShaper identifies individual users by their IP address presented to the LAN interface on the StraightShaper This also means that if a group of users in an apartment shares the apartment s network connection through a NAT router in the apartment they will be treated as one single user because that NAT router only presents one IP address to the StraightShaper The StraightShaper automatically detects which IP addresses are in use so unused IP addresses e g in a structured IP address plan do not count In VLAN tagged networks the StraightShaper looks at the IP addresses beyond the VLAN tag Advanced administrators can use the Bandwidth User Groups to specify which IP address ranges are managed by the StraightShaper When specifying an address range you have the option of choosing to identify all IP addresses from a 24 subnet as one user 2 1 2 Excess Users Additional IP addresses beyond the capacity of the specific StraightShaper model are considered excess users and will be bundled together and treated as a single virtual user by the StraightShaper This means that the excess users can access the internet but the entire group of
45. wners Page 2 of 28 www smartsharesystems com UM0002 01 03 SMARTSHARE SYSTEMS Table of Contents 1 Installation Guide noieira a a Ea A een skadene sed 6 1 1 Test the internet connection speed 0 ecceeceeeee eee eee eee tent eeee eee eaeeeaeenas 6 1 2 Connect your PC and start the setup web page rrrrrrrrnrvrnvnnnvnrnerrsernr 6 1 3 Configure the internet connection speed ananranrannnnnnnnnrnnnennernnrrnnrnnne 6 1 4 Connect the StraightShaper to the network arannannnnnnnnnnennnrnnrrnnrnnnr 6 2 The StraightShaper WAN Optimization Systeme unrnrnnannrannennnnnnnnnnennvernn 6 2 1 lJser Load Balancing M Kaas sireni ei naaa ANAA AE EA eide va 7 2 1 1 User Identification crensian eea a EOE E EE E N Ea 7 2 1 2 EXCESSU SEP SE e a a a aE N E A AIKE 7 2 2 Download Optimizer and Upload Optimizer sssssssssssesseerererrrrrrrens 7 2 3 Dynamic Quality of Service rarranrrrnvnnnnnnnvnrnerrrernrennrennnnnnnnnnennvennne 8 Bie Status pages Ama 8 3 1 Systems dusker dan ke ke Vent 8 3 2 System M nagement ivuusadvdeeinivine endrer nei fected 8 3 3 Health Monitor vugge usaltet hev nr david rede 8 3 4 Anti Terror Logger firmware option aa auaruunvrrrernrennvennrnnnennnennrensnnn 8 3 4 1 LOG Seve S savner keen eek ie ee eee 8 3 4 2 SNMP AgentS KE ET 8 3 4 3 Buffer Usag uinsskadsarsaaddane lace EENEN AENEA 9 3 4 4 FIOWSTLOGJET unde is 9 3 5 WAN ERE SEE ES EEA SE ERE deras Setash Nase reals R 9 3 6 AN
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