Firmware Update Guide (99X/Family)
Contents
1. 7 After the shutdown completes execute the SW command at the SP prompt A hard boot is performed and the FUT firmware is loaded Control B At the system console CM SP To access the SP prompt SP SW To switch firmware banks to FUT amp reboot 8 If you are changing processor cards as part of an SPU upgrade a Turn the Standby Ready switch on the top front of the system to the Standby position WARNING Be sure that the Standby Ready switch is in the Standby position b Turn OFF thecircuit breaker at the rear of the cabinet c Install the new processor cards following the instructions that accompany them d Turn On the circuit breaker at the rear of the cabinet Turn the Standby Ready switch to the Ready position e Usethe HC command at the SP prompt to verify that the processor cards were properly installed See the manual that accompanies the upgrade kit 2 4 Chapter2 Procedure Loading SPU Specific Firmware 9 After the system reboots using FUT in the active bank you will see a display similar tothe following 13 0 13 0 13 0 13 0 FUT Version 4 xx Loading FUT into cache Initializing Central Bus Loading FUT into Memory Proc Proc Proc Proc Be 1 5 l FUT Firmware Update Tool Version 4 xx c Copyright 1990 1997 The Hewlett Packard Company All rights reserved eC E Firmware Commands NOTICE A successful UPDATE will change the version2. Firmware UP FWECX150 the update process The computer will automatically be CAUTION Do not press any key Beginning is resta alternat Firmware Upd Firmware Upd Firmware Upd Firmware Upd se H ppp H HH HH 3333383 Zs X EX ZE 9ooog H HH HH 0 0 000 C C OO a e i e i e aagaaa H H 3 w K oO C xe d d d Firmware Upd Process Firmware U Firmware U Res Connecti Service Processor Proc 13 0 5 4 r e a a a a a a a a PDC Version 1 50 approximately 10 minutes restarted with the new firmware unless prompted until the computer ted and you see the initial screen of the new firmware Interrupting the update process can corrupt firmware in the verify firmware file ng to Service Processor o o e e HAR o o firmware for firmware transfer rmware rmware transfer ansfer completed firmware for firmware transfer rmware rmware transfer ansfer completed e has been transfered w contains firmware FWECX150 bank te te process PDC te initialize te transfer fi te complete fi te firmware tr te process SP te initialize te transfer fi te complete fi te firmware tr te all firmwar te SP card no is not finished do not press any key tarting computer with new firmwar in 2 minutes next messag APMSG 10 SP messages DBOOT
3. 13 0 13 0 13 0 13 0 ie T FUT Version 4 xx Loading FUT into cache Initializing Central Bus Loading FUT into Memory FUT Firmware Update Tool Version 4 xx c Copyright 1990 1997 The Hewlett Packard Company All rights reserved Firmware Commands NOTICE A successful UPDATE will change the version of firmware and hardboot the system Values stored in Stable Storage Update Path 0 52 4 0 0 0 0 0 Commands Available PA Path VE UP HE Firmware 5 2 Change the update path PA U List firmware revisions Update inactive firmware from LIF UP Verify Update Help Display help text on menu selections Chapter 5 Displays from Commands Display from VERIFY Command Firmware VE Performing checksums on new firmware Messages and Help Text Displays from Commands Alternate Bank Information Active Bank Information Bank Status Firmware OK PDC Revision 4 24 SP Revision 1 61 Update file name FWEJA424 Dates Creation 08 03 93 23 55 25 Installation 08 04 93 14 43 35 Activation 08 04 93 17 04 39 Service Processor Board ID X3XXX Chapter 5 Bank Status Firmware OK PDC Revision 24 90 SP Revision 1 62 Update file name FWETT200 Dates Creation 08 04 93 16 40 32 Installation 08 04 93 16 45 30 Activation 08 04 93 16 47 04 Messages and Help Text Displays from Commands Display from UPDATE Command
4. O path BC cards BC cable HP PB card supporting tape DAT Retry the update process ERROR message relating to the SP card Possible SP card hardware problem Retry update process If failures continue replace SP card HPMC tombstone HPMC occurred while FUT is executing unlikely to occur Troubleshoot as for any HPMC Chapter 5
5. PDC boot messages Chapter5 Messages and Help Text Displays from Commands Display from HELP Command Firmware HE Firmware Commands Firmware Commands processor SP T PDC and service Help are used to update firmware on the service his firmware contains Processor Dependent Code processor code To perform a firmware update 1 Check the path displayed in the menu If the path is incorrect change the firmware update path with the command Firmware PATH 2 Determine th UPDATE new path new revision o 3 List firmware presently installed on indicates revi name of the file on the LIF partition that has the f firmware he service processor sions of the software the active revision t This function performs a checksum on firmware present and t a and the revisi on that will be active after a restart Firmware VERI 4 Perform the fi Firmware UPDA FY rmware update E lt name gt The firmware update writes to the inactive bank of firmware from the file the LIF file i After a succes in LIF containing the new firmware The name of s automatically converted to all upper case sful update the machine automatically restarts and uses the new firmware Chapter 5 5 5 Messages and Help Text Displays from Commands NOTE Different versions of FUT may have slightly different versions of Help 5 Perform the
6. of firmware and hardboot the system Values stored in Stable Storage Update Path 0 52 4 0 0 0 0 0 Commands Available PA Path Change the update path PA U lt path gt VE Verify List firmware revisions UP Update Update inactive firmware from LIF UP lt name gt HE Help Display help text on menu selections Firmware NOTE Anytime a FUT or PDC menu is not displayed type a period then press Enter 10 If you have not already done so put the medium containing the SPU specific firmware DDS DAT CD ROM etc into the device 11 When the PDC Firmware Menu appears check the update path displayed in the menu The path should point to the device containing the medium DAT DDS CD ROM etc with the firmware If the update path is incorrect change the firmware update path with the command Firmware gt PA U Chapter 2 9 5 Procedure Loading SPU Specific Firmware 12 Enter the UPDATE FWE mmxxx command to load update the desired SPU specific firmware onto the SP card Besureto spell the file name correctly If you spell the file name incorrectly you will have to wait several minutes for the program to discover the error NOTE The UPDATE command replaces the firmware in the Alternate bank only then automatically switches banks and reboots The information that was in the Active bank is now in the Alternate bank Firmware UP FWEmmxxx where mn CX for 890 990 992 TT for T50
7. of the SPU specific firmware you want to load by examining the medium s label Figure 2 1 shows how to interpret the firmware names Figure 2 1Interpreting Firmware Names PRG FW Firmware Xxx 3 digit version number CX PCX processor 1xx 990 992 890 E Emerald PCX chip f 99x T Class 890 990 992 2xx 991 995 T500 Family 3xx 996 T520 TT TNT processor PATQPOX T chip XX 997 1600 T500 991 995 TX Nitro processor PA7150 chip PCX TX chip T520 996 JA Jade processor PA8000 chip PCX U chip T600 997 UP FW Update Tool FUT Allows FW updates on on all 99x T Class systems emfu004b 2 2 Chapter 2 Procedure Loading SPU Specific Firmware 3 Before you shut down the operating system determine if the FUT firmwareis on the system Execute the FV command at the SP gt prompt The screen that appears should look similar to the following Control B At the system console CM SP To access the SP prompt SP FV To display the firmware versions Active Firmware Versions SP Bank 1 SP 1 50 PSCM 1 5 Compiled 11 23 93 10 45am PDC Bank 0 1 50 PSCM Boot ROM 2 2 Alternate Firmware Versions SP Bank 0 SP 1 61 PSCM 1 5 Compiled 7 14 93 16 25 UT PDC Bank 0 4 24 SP CO Return to console mode If the FUT is on the system the version number will appear in the Alternate Firmware Versions section of the screen In the previous example FUT version 4 24 is in the al
8. other proc s put to sleep Load PDC into cache Configure memory initialize memory Load FUT PDC into memory Execute FUT PDC out of memory Display user inter face Firm ware Menu Execute user com mands Chapter 3 Troubleshooting 4 Troubleshooti ng This chapter contains procedures for troubleshooting Problems when loading FUT Table 4 1 Problems when using FUT Table 4 2 Table 4 1 Problems Loading Accessing FUT Symptom Problem Suggested Action When you want to access FUT FUT firmware is not loaded Load FUT as described in Chapter 2 firmware you execute SW at the SP prompt and the system does not boot with FUT firmware When the computer powers up The wrong PDC is in the Load the correct firmware for the boot up fails An early active bank For example processor as described in Chapter 2 initialization tombstone appears 890 990 992 PDC is in an on the system console The 991 995 T 500 or reported failure is usually in the 991 995 T500 PDC is in an cache selftest 890 990 992 You get an error message several Possibilities Makesuretape deviceis turned minutes after entering an UP on F WE mmxxx command at the Thefirmware name Firmware Menu Typical error specified in the UP Makesuretape medium messages command was DAT DDS CD ROM or mag MV E misspelled or was not tape is inserted in tape device ERRORE HDD on the tape medium ENTRY
9. page Your name Your company s name SERI OU S ERRORS such as technical inaccuracies that may render a program or a hardware device inoperative should be reported to your HP Response Center or directly to a Support Engineer Preface 1 Preface This edition of the Installation Guide is intended for experienced system operators This guide contains technical information about HP 3000 Corporate Business Servers 99x Family and HP 9000 Corporate Business Servers T Class System At the time of publication HP 3000 Corporate Business Systems and HP 9000 Corporate Enterprise Servers included the following models HP 3000 99x Family 990 992 991 995 996 997 990CX 990DX 991CX 991DX 996 80 997 100 992 100CX 992 100DX 995 100CX 995 100DX 996 100 997 200 992 200CX 992 300DX 995 200CX 995 200DX 996 200 997 300 992 300CX 992 400DX 995 300CX 995 300DX 996 300 997 400 992 400CX 995 400CX 995 400DX 996 400 997 500 995 500CX 995 500DX 996 500 995 600CX 995 600DX 996 600 995 700CX 995 700DX 996 700 995 800CX X 995 800DX 996 800 1 A 996 System may befield upgraded to 9 10 11 or 12 processors Fac tory integrated servers are sold with a maximum of 8 processors HP 9000 T Class Systems 890 T500 T520 T600 Preface 2 l Overview This manual should accompany the 99x T Class Systems Firmware Update Kit used to Overview load new firmware onto a Service Processor SP card Wit
10. provides several versions of firmware Firmware Update Tool F UT firmware FWEUP xxx firmware that can be booted on 99x T Class Systems FUT firmware provides one functionality only the ability to load other kinds of firmware It does not execute P DC selftests e SPU specific firmware 1 2 990 992 890 firmware FWE CX 1xx 991 995 T 500 firmware F WETT 2xx 996 T 520 firmware F WET X3xx 997 T 600 firmware F WE A5xx Firmware for any other 99x T Class System SPUs that have been introduced since this manual was revised May 1997 Chapter 1 Overview Loading SPU Specific Firmware Overview Loading SPU Specific Firmware Overview The steps for loading SPU specific firmware are diagrammed in Figure 1 1 Details of these steps are available in Loading SPU Specific Firmware in Chapter 2 Figure 1 1 Steps for Loading SPU Specific Firmware Onto the SP Card Loading FUT and SPU Specific Firmware START Find name of FW Chanain Turn Standby Read to load on FW Bulk dod switch to Standby medium Toe eres turn rear circuit PRO breaker switch off Use FV command Install new hardware at SP to see what processor cards FW is on system memory etc Turn on rear circuit breaker switch turn Standby Ready switch to Read FUT FW is in thealternate bank Verify with HC command at SP gt Is latest FUT version in Shutdown OS with alternate normal procedure bank YES Is update path NO
11. shipped with FUT firmware in their alternate banks Early SP cards had SPU specific firmware on both banks See Figure 3 2 Figure 3 2 Firmware on the SP Cards Current SP Card Early SP Card with FUT Firmware Active Alternate Active Alternate Bank Bank Bank Bank SPU SPU SPU FUT FW FW FW FW ifc Ei 7 Firmware Update Tool FUT Firmware SPU Specific Firmware Allows specific SPUs to boot Allows any Emerald 99x 890 T Class to boot to a point where SPU specific firm to an operating system ware can be loaded emfu006a When FUT firmware is booted it does a quick minimalist initialization then displays the Firmware Menu of the PDC interface At the Firmware Menu the user can load the desired SPU specific firmware by using the UPDATE ccommand Uses of the UPDATE Command The following tasks can be performed with the UPDATE command See Figure 3 3 Load FUT firmware onto a Service Processor SP card that does not have it Loadthe firmware for a new processor onto an SP card in an existing system Several situations in which you would dothis As part of a processor upgrade for example from an 890 to a T500 or from a T500 to a T520 Touseany SP Card in 99x T Class Systems For example to use an SP card that currently has 991 995 T 500 firmware as a replacement in an 890 with a faulty SP card Load new firmware required for an OS upgrade or a processor upgrade 3 6 Chapter 3 Background FUT Firmware NOT
12. 0 991 995 TX for T520 996 JA for T600 997 XXX firmware version number The firmware name should be printed on the medium s label f you receive a message such as the following answer Y WARNING Firmware update file is no t compatible with the installed processor s HVERSION or SVERSION If the update is continued it will be necessary to change the processor boards to run the new firmware Refer to the user s manual for further information Do you wish to continue with the UPDATE y n gt Y Firmware Update force load firmware The UP command performs several tasks one after another a It loads the specified code into the alternate bank of firmware b It switches the active and alternate banks of firmware C It switches banks sothat the newly loaded SP U specific firmware becomes the active bank and the FUT firmware becomes the alternate bank d It performs a hard reboot of the system using the active bank SPU specific firmware 2 6 Chapter 2 Procedure Loading SPU Specific Firmware 13 Wait until the update process completes approximately 10 minutes Do NOT interrupt the update process During the update process you will see messages such as Firmware UP FWETT220 Beginning the update process approximately 10 minutes The computer will automatically be restarted with the new firmware CAUTION Do not press any key unless prompted until the computer is restart
13. E Remember the UPDATE command replaces the firmware in the Alternate bank only then automatically switches banks and reboots The information that was in the Active bank is now in the Alternate bank Chapter 3 3 7 Background FUT Firmware Figure 3 3 Sample Uses for the Firmware Update Tool FUT Early x90 SP Card Alternate Bank x90 x90 FW FW Active Bank SP Card with FUT Firmware Active Alternate Bank Bank x90 FUT FW FW Loading Firmware Update Tool FUT Firmware onto an SP Card x90 SP Card Active Alternate Bank Bank EJ E E T500 991 995 SP Card Alternate Bank E E Active Bank EJ T500 FW gt gr Adapting an x90 SP Card for a T500 991 995 System T500 991 995 SP Card Alternate Bank FUT FW Active Bank 991 5 T500 x90 SP Card Active Alternate Bank Bank x90 FUT FW FW Use TOXIC __ FORCE_UPDATE command Adapting a T500 991 995 SP Card for an x90 System T500 991 995 SP Card Alternate Bank Ea Ea Active Bank Eg Eg emfu007 3 8 T500 991 995 SP Card Alternate Bank Active Bank New FUT FW FW Loading a New Version of Firmware Chapter 3 Background FUT Firmware Designed as an Update Tool Theonly purpose of FUT firmwareis to allow other SPU specific firmware to be loaded By limiting its scope in this fashion FUT PDC can be e Small less than 128 KB Fast timeto boot is short less tha
14. Firmware Update Guide HP 3000 99x Family HP T Class Family HP 3000 Corporate Business Systems and HP 9000 Enterprise Servers D HEWLETT PACKARD A1820 96012 Order Part Number A1820 90002 Edition 3 May 1997 E0597 For Internal Use Only Printed in USA Legal Notices The information in this document is subject to change without notice Hewlet Packard makes no warranty of any kind with regard to this manual including but not limited to theimplied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be held liable for errors contained herein or direct indirect special incidental or consequential damages in connection with the furnishing performance or use of this material Restricted Rights Legend Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 for DOD agencies and subparagraphs c 1 and c 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 for other agencies HEWLETT PACKARD COMPANY 3000 Hanover Street Palo Alto California 94304 U S A Copyright Notices copyright 1983 97 Hewlett Packard Company all rights reserved Reproduction adaptation or translation of this document without prior written permission is prohibited except as allowed under the copyright laws Trademark Notic
15. HP UX or MPE iX Ensure that a A system backup has been performed b The operating system has been shut down 2 8 Chapter 2 Procedure Loading FUT Firmware 4 After the shutdown completes execute the RS command at the SP prompt to perform a hard reboot Control B CM SP SP RS hard reboot ReSet NOTE If you see the message Processor is starting the autoboot process press any key within 10 seconds This message appears on systems that have the autoboot flag set 5 At the PDC prompt Continue with primary boot path press n 6 At the PDC prompt Continue with alternate boot path press n to enter the PDC user interface You should see a display likethe following Seeedco Main Commands Commands Available PR Primary Continue boot using primary boot path RE Restart Restart the system and activate new settings Menus Available BO Boot Perform boot tasks menu FI Firmware Update firmware menu SE Service Service the system menu TO Tomb Display HPMC troubleshooting information menu HE Help Display help text on menu selections Chapter 2 2 9 Procedure Loading FUT Firmware 7 At theMain prompt enter FI to display the Firmware Menu You will see a display similar tothe following Main FI PEE Firmware Commands A successful UPDATE will change the version of firmware and hardboot the system NOTICE 1 T 1 T Values stored in St
16. Load FUT Firmware Every SP card should have FUT firmware in its alternate bank to facilitate repairs and updates This ensures that FUT firmware is not overwritten and that FUT firmware is always available in the alternate bank to facilitate repairs and updates All new SP cards are shipped with FUT firmware in their alternate banks However there are two circumstances in which you would still need to load FUT firmware e Toadd FUT firmware to an old SP card that does not have it Recommended as part of preventive maintenance e Toreplace FUT firmware in an SP card where it has been accidentally overwritten Toreplace old FUT firmware when upgrading processors Procedure To load FUT firmware 1 Verify the contents of the kit The kit should contain a This manual PN A1820 90002 b Firmware U pdate Quick Reference sheet PN A1820 90003 c The media containing the update files NOTE Use only the files on the medium you get in the kit 2 Find the full name of the FUT firmware by examining the label on one of the media The FUT firmware is named FWEUP4xx where 4xx is a 3 digit version number NOTE Do not use older versions of tape medium or the existing version of FUT in the alternate bank to load FUT firmware Older versions may be incompatible with new SPU specific hardware 3 Loading FUT firmware requires that the operating system OS be shut down If you have not already done so use the normal shutdown procedure for
17. R ex 5 2 Displays from Commands 6 000 hn 5 3 Display from VERIFY Command sssaaa aaaea aaea 5 3 Display from UPDATE Command 000 cect nen 5 4 Display from HELP Command ee a aa aaa a nn 5 5 Contents 1 Contents Contents 2 Printing History The manual printing date and part number indicate its current edition The printing date will change when a new edition is printed Minor changes may be made at reprint without changing the printing date the manual part number will change when extensive changes are made Manual updates may be issued between editions to correct errors or document product changes To ensure that you receive the updated or new editions you should subscribe to the appropriate product support service See your HP sales representative for details First Edition September 1993 Second Edition October 1995 Third Edition May 1997 NOTE Reader Comments We welcome your comments about our documentation If you have editorial suggestions or recommended improvements for this document please write to us You can reach us through e mail at hardwaredocs cup hp com or by sending your letter to Documentation Manager M S 5657 Hewlett Packard Company 8000 Foothills Blvd Roseville CA 95747 6588 USA Please indude the following information in your message Title of the manual you are referencing Manual part number from the title page Edition number or publication date from the title
18. Remember the UPDATE command replaces the firmware in the Alternate bank only then automatically switches banks and reboots The information that was in the Active bank is now in the Alternate bank The UP command performs several tasks one after another C It loads the specified code into the alternate bank of firmware b It switches the active and alternate banks of firmware C It switches banks so that the newly loaded SPU specific firmware becomes the acti ve bank and the FUT firmware becomes the alternate bank d It performs a hard reboot of the system using the active bank SPU specific firmware 11 Wait until the update process completes approximately 10 minutes Do NOT interrupt the update process 12 This completes the FUT update process f you are performing a processor upgrade return to step 8 in Loading SPU Specific Firmware in this chapter f you are going toload SPU specific firmware return to step 10 in Loading SPU Specific Firmware in this chapter Chapter 2 2 11 Procedure Loading FUT Firmware Chapter 2 Background 3 Background This chapter explains the concepts behind FUT firmware Firmware on the SP card Firmware has three parts PDC SP PSCM Two banks of firmware SPU specific firmware Different CPU chips different firmware Naming conventions FUT firmware Usesof theUPDATE command Designed as an update tool Differences from SPU specific firm
19. S Enter PA U E Shutdown OS with correct new path Update Path normalprocedure correct At SP enter SW to switch to FUT FW andreboot Use FUT procedure toload FUT FW Load SPU specific firmware emfu002c Chapter 1 1 3 Overview Loading FUT Firmware Overview Loading FUT Firmware Overview Firmware U pdate Tool FUT firmware allows 99x T Class Systems to boot to a point where SPU specific firmware can be loaded E very SP card should have FUT firmware in its alternate bank This ensures that FUT firmwareis not overwritten and that FUT firmware is always available on the alternate bank to facilitate repairs and updates All new SP cards are shipped with FUT firmware in their alternate banks However there are two circumstances in which you would still need toload FUT firmware Toadd FUT firmwareto an old SP card that does not have it Recommended as part of preventive maintenance e Toreplace FUT firmware in an SP card where it has been accidentally overwritten Toupdate FUT with the latest revision The steps for loading FUT firmware are diagrammed in Figure 1 2 Loading FUT Firmware in Chapter 2 describes the steps in detail 1 4 Chapter 1 Overview Loading FUT Firmware Overview Figure 1 2 Steps for Loading FUT Firmware Onto the SP Card Steps for Loading FUT Firmware START Find name of FW toload in FW medium Shutdown OS with normal procedure Is Update Path Enter PA U new
20. WETT 2xx This firmware runs on the 991 995 T 500 and on no other SPUs The third release of systems was based on a modified version of the PA7100 PCX T chip The firmware that runs on this CPU chip is named FWET X3xx This firmware runs on the 996 T 520 and on no other SPUs The fourth release of systems is based on the modified version of the PA7150 PCX TX chip The chip is called the PA8000 or PCX U The firmware that runs on this CPU chip is named FWEJ A5xx This firmware runs on the 997 T 600 and on no other SPUs Table 3 2 Firmware on Different Models of 99x T Class Systems 991 995 T 500 996 T 520 997 T 600 FUT FWETT2xx FWETX3xx FWEJA5xd FWEUP4xx e T600 All 99x T Class 997 Systems Chip Names PA7100 PA7150 PA8000 PCX T PCX TX PCX U Emerald with Emerald with Emerald with Emerald with Chimera TNT processor Nitro J ade processor processor processor 1 nxx version number 2 Code names are obsolete and are provided only for your information Future releases of systems will mean new chips new firmware and new model numbers 3 4 Chapter 3 Background SPU Specific Firmware Naming Conventions Figure 2 1 shows how to interpret the file names for firmware Chapter 3 3 5 Background FUT Firmware FUT Firmware FUT firmware will boot on all 99x T Class Systems This means that an SP card containing FUT firmware can be used in 99x T Class Systems All new SP cards are
21. _INIT Cannot DAT DDS CD ROM e Reenter the UP command with the appropriate firmware name Make sure it is spelled Tape medium was not correctly ERROR Unable to inserted in device initialize update path Tape device not turned on complete call without or mag tape error ERROR Unable to load from media to memory You cannot load FUT firmware Firmware to be loaded must Use the TOXIC FORCE UPDATE onto an SP card that currently match the current processor command to override the contains 991 995 T 500 or type FUT has been processor type checking 996 T 520 firmware assigned an 890 990 992 processor type Chapter 4 4 1 Troubleshooting Table 4 2 Problems Using FUT Symptom Problem Suggested Action You can onl y access commands at theFirmware Menu ERROR message in general Not an error FUT only supports commands at the Firmware Menu See error message text To access other PDC commands reboot using SPU specific firmware Control B CM SP SP SW See Suggested action in error message text ERROR message relating to firmware ERROR messagerelating to data transmission ERROR message relating to the tape DAT drive or the I O path The firmware you specified may be incompatible with the processor Problem with tape DAT drive or I O path Invalid path or problem with tape DAT drive or I O path Verify that firmwa
22. able Storage Update Path 0 52 4 0 0 0 0 0 Commands Available PA Path Change the update path PA U lt path gt VE Verify List firmware revisions UP Update Update inactive firmware from LIF UP lt name gt HE Help Display help text on menu selections Firmware NOTE Anytime a FUT or PDC menu is not displayed type a period then press Enter 8 Load the medium CD ROM DDS DAT etc containing the firmware 9 Check the update path displayed in the menu The update path is the shaded information in the previous screen The path should point to the device containing the medium If the update path is incorrect change the firmware update path with the command Firmware PA U new path 10 Enter the command to update the firmware e Ifyou areloading FUT firmware onto an SP card that contains 890 990 992 firmware PDC Vers 1 xx use the command Firmware UP FWEUP4xx where 4xx firmware version number 2 10 Chapter 2 Procedure Loading FUT Firmware f you areloading FUT firmware onto an SP card that contains 991 995 T500 firmware PDC Vers 2 xx or 996 T520 firmware PDC Vers 3 xx use the command Firmware TOXIC FORCE UPDATE FWEUP4xx Besureto spell the file name correctly If you spell the file name incorrectly you will haveto wait several minutes for the program to discover the error The full name of the FUT firmware is usually printed on the medium s label NOTE
23. and an alternate bank SeeFigure 3 2 The active bank is the bank of firmware that the computer boots from 3 2 Chapter 3 Background Firmware on the SP Card The alternate bank sometimes called the inactive bank of firmware allows the computer to store a second version of firmware By executing the SW switch command at the SP gt prompt you can instruct the computer to switch the active and alternate banks and to boot from the new active bank Figure 3 1 Firmware on the SP Card Contains PDC SP and PSCM Active Alternate E rocessor Bank Bank Dependent P od Code Service Power System PSCM Control and Monitor emfu005 Chapter 3 3 3 Background SPU Specific Firmware SPU Specific Firmware SPU specific firmware allows specific SPUs to boot the operating system If desired a user can halt the boot process and execute PDC commands at the PDC menus Different versions of the firmware are available for specific SPUs As of this writing there are five versions 890 990 992 991 995 T 500 996 T520 997 T 600 and FUT firmware See Table 3 2 Different CPU Chips Different Firmware The first release of systems was based on the PCX CPU chip Firmware that runs on this CPU chip is named FWECX1xx This firmware runs on the 890 990 992 and on no other SPUs The second release of systems was based on a different chip the PA7100 chip also known as PCX T The firmware that runs on this CPU chip is named F
24. ed and you see the initial screen of the new firmware Interrupting the update process can corrupt firmware in the alternate bank Firmware Update verify firmware file Firmware Update process PDC firmware Firmware Update initialize for firmware transfer Firmware Update transfer firmware Firmware Update complete firmware transfer Firmware Update firmware transfer completed Firmware Update process SP firmware Firmware Update initialize for firmware transfer Firmware Update transfer firmware Firmware Update complete firmware transfer Firmware Update firmware transfer completed Firmware Update all firmware has been transfered Firmware Update SP card now contains firmware FWETT220 Process is not finished do not press any key Restarting computer with new firmware next message in 2 minutes o fe Service Processor SP messages o o PDC messages o o Initial screen for newly loaded PDC 14 After the update is completed the computer automatically does a hard reboot with the newly loaded firmware as the active firmware 15 To verify that the desired firmware was loaded execute the FV command at the SP gt prompt as described earlier Chapter 2 2 7 Procedure Loading FUT Firmware Loading FUT Firmware This section describes how to load Firmware U pdate Tool FUT firmware For a summary and a flowchart of the process see Chapter 1 Reasons to
25. es UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Limited Contents 1 Overview Kit Contents uaea hs oe XR Ue GARE E e RC aq deni de ae oad ox doe ede 1 2 Firmware Supplied 0 2 0 0 rhe 1 2 Loading SPU Specific Firmware Overview 0 0 c cette ee 1 3 Loading FUT Firmware Overview 0 0 00 n teen rs 1 4 2 Procedure Loading SPU Specific Firmware 0 0 ccc hn 2 2 Loading FUT Firmware ise reet mr alee Oe os AG ea ee eee eee 2 8 Reasons to Load FUT Firmware 00 00 cece cette hn 2 8 Proceduren MEER Lx ILE 2 8 3 Background Firmware on the SP Card 0 000 rn 3 2 Firmware Has Three Parts PDC SP PSCM 0 0 c cece ne 3 2 Two Banks of Firmware 00 hrs 3 2 SPU Specific Firmware 0 000 cee tenet eens 3 4 Different CPU Chips Different Firmware 0 0 00 eee tee 3 4 Naming Conventions 0 0 000 een teens 3 5 FUT E IEIEWOEG eios edad 6 im icut rt Ail aod Rr RH e Rade Sd doas da dae dade And ser t Ane 3 6 Uses of the UPDATE Command ssssessseeeee hn 3 6 Designed as an Update Tool 1 2 2 tees 3 9 Differences From SPU Specific Firmware 0000 e cette 3 9 FUT FLOW GIARE blane roi am dote dh dod lea Dee Most duly pedea dons det Gat eS ee d ere aa 3 9 4 Troubleshooting 5 Messages and Help Text Initial Screen sooo ee ee VeL UE CEDE ENERO Pe Pee ae DE
26. firmware update Takes approximately 10 minutes Firmware UPDATE The firmware update writes to the inactive bank of firmware from the file on tape or DAT containing the new firmware The name of the file is automatically converted to all upper case A a fter a successful update the computer automatically restarts nd uses the new firmware CAUTION Do not press any key unless prompted until the computer is restarted and you see the initial screen of the new firmware Interrupting the update process can corrupt firmware in the alternate bank II TROUBLESHOOTING Symptom Problem Action Symptom Problem Action Symptom Problem Action Symptom Problem Action Symptom Problem Action 5 6 You can only access commands in the Firmware Menu FUT PDC only supports Firmware Menu commands Reboot using SPU specific firmware SW command at SP prompt ERROR message relating to data transmission Problem with tape DAT drive or I O path Verify functionality of the tape DAT drive and media and verify the I O path BC cards BC cable HP PB card supporting tape DAT Retry the update process ERROR message relating to the tape DAT drive or the I O path Invalid path or problem with tape DAT drive or I O path If the update path displayed in the menu is incorrect change the path with the PATH UPDATE command Verify the functionalit of tape DAT drive and I
27. h this kit you can adapt any SP card for use in 99x T Class Systems Typical uses for this kit U pgrading a 890 990 992 System to a 991 995 T 500 or to a 996 T520 System U pgrading a 991 995 T 500 System to a 996 T 520 or 997 T600 System U pgrading a 996 T 520 to a 997 T600 System Fadlitating the repair process by enabling any SP card to be used in any 890 990 992 991 995 T 500 996 T520 or 997 T600 Systems Loading new firmware required for an OS upgrade or a processor upgrade Table 1 1 Organization of this Manual Chapter 1 Overview 2 Procedures 3 Background 4 Troubleshooting Description Kit contents Loading SPU Specific Firmware Overview Loading FUT Firmware Overview Complete step by step procedures for Loading SPU Specific Firmware Loading FUT Firmware Details on Firmware on the SP card e SPU spedific firmware FUT firmware Gives troubleshooting strategies for common problems 5 Messages and Online Help Chapter 1 Lists messages and online help in FUT 1 1 Overview Kit Contents Kit Contents There arethree different 99x T Class Systems Firmware Kits each with a different medi um Digital Data Storage DDS or DAT media PN 5021 1103 Compact Disc CD media PN 5021 1104 1 2 Open reel magnetic tape PN 5021 1105 Each kit also includes this manual and a quick reference sheet PN A1820 90003 Firmware Supplied Each kind of media
28. n 2 minutes Robust fewer chances for problems When users want full functionality they can boot SPU specific firmware Differences From SPU Specific Firmware Because FUT is designed for the single purpose of loading SPU specific firmware FUT does not implement many features of SPU specific PDC Selftests To save time during bootup FUT PDC does not execute any selftests FUT assumes a functional machine with an unchanged configuration For the same reason the Service Processor does not perform most of its selftests when it detects that FUT is to be booted PDC interface Only a small subset of normal PDC commands are supported on FUT FUT only supports the commands available at the Firmware Menu HPMCs If an HPMC occurs while FUT is executing an HPMC tombstone is displayed tothe screen The HPMC is not logged to the SP log e TOCs Transfer of Control TOC is not supported on FUT Clears the flags word for every processor Flags must be reset if special tuning is desired Clears PIM Processor Internal M emory for every processor FUT Flowchart The FUT firmware executes with the same general sequence as normal SPU specific firmware See Figure 3 4 Chapter 3 3 9 Background FUT Firmware Figure 3 4 Flowchart for Firmware Update Tool FUT FUT Program Flow emfu008 START Hard reboot with FUT in the active bank of FW SP code executes as usual but with fewer STs Select monarch
29. path Correct Enter UP FWEUP xx to load desired FW on 890 990 992systems or TOXIC_FORCE_UPDATE FWEUP4xx to load desired FW on 991 995 996 and T Class systems System automatically reboots with new FUT FW in active bank emfu003a Chapter 1 1 5 Overview Loading FUT Firmware Overview 1 6 Chapter 1 Procedure 2 Procedure This chapter describes the step by step procedures for downloading versions of firmware to the Service Processor SP card Specifically it discusses the procedures to UpdatetheFirmware Update Tool FUT only Update the SPU specific firmware only Update both the FUT and SPU specific firmware Change processors and update firmware If you are updating the FUT only perform the procedure outlined in the section Loading FUT Firmware If you are performing any of the other procedures listed above continue with the next section Chapter 2 2 1 Procedure Loading SPU Specific Firmware Loading SPU Specific Firmware This section describes how to load SPU specific firmware SPU specific firmware allows specific SPUs to boot to an operating system For a flowchart and a quick cookbook of the process see Chapter 1 To load SPU specific firmware 1 Verify the contents of the kit The kit should contain a This manual PN A1820 90002 b Firmware U pdate Quick Reference sheet PN A1820 90003 c The medium containing the update files 2 Find the full name
30. re name is valid and appropriate for the processor Retry the update process Verify functionality of the tape DAT drive and media Retry the update process If not successful verify the O path BC cards BC cable HP PB card supporting tape DAT Retry the update process If the update path displayed in the menu is incorrect change the path with the PATH UPDATE command Verify the functionality of tape DAT drive and I O path BC cards BC cable HP PB card supporting tape DAT Retry the update process ERROR message relating to the SP card HPMC tombstone on system console Possible SP card hardware probl em HPMC occurred while FUT is executing Retry the update process If failures continue replace SP card If an HPMC does occur the machine probably had a problem before FUT was loaded To fix the HPMC 1 Record HPMC tombstone sinceit will not be saved in the SP log 2 Reboot machine by executing RS command Control B CM gt SP SP gt RS 3 Troubleshoot as for any HPMC Chapter 4 Messages and Help Text 5 Messages and Help Text This appendix shows the messages and help text used by the Firmware U pdate Tool FUT Contents Initial Screen Displays from Commands Display from VERIFY Command Display from UPDATE Command Display from HELP Command Chapter 5 5 1 Messages and Help Text Initial Screen Initial Screen Proc Proc Proc Proc
31. ternate bank and is shaded to make it easier to locate If thereis a version number goto step 4 If thereis not a version number go to step 5 4 Determine if the FUT firmware version number in the alternate bank is the latest version by matching it with the FUT version number that came in the kit ftheFUT firmware version number in the alternate bank is not the latest version continue ftheFUT firmware version number in the alternate bank is the latest version goto step 6 NOTE Older versions of FUT will not be compatible with new SPU specific hardware 5 Load the FUT firmware as described in Loading FUT Firmware beginning at step 3 later in this chapter When you are finished loading FUT goto step 8 of this procedure Always use the latest version of the FUT firmware to load SPU specific hardware This ensures that FUT firmwareis not overwritten and that FUT firmware is always available on the alternate bank to facilitate repairs and updates 6 Loading new SPU specific firmware requires that the operating system OS be shut down Use the normal shutdown procedure for HP UX or MPE iX Ensure that a A system backup has been performed b The operating system has been shut down Chapter 2 2 3 Procedure Loading SPU Specific Firmware CAUTION Do not reconfigure processors or memory FUT assumes a functional computer with an unchanged configuration If you change the configuration FUT may not operate correctly
32. ware FUT flowchart Chapter 3 3 1 Background Firmware on the SP Card Firmware on the SP Card Firmware Has Three Parts PDC SP PSCM The Service Processor SP card on 99x T Class Systems contain three types of firmware Table 331 Firmware on the SP Card Abbrev Full Name Function Commands Available PDC Processor Initializes the Important PDC commands include Dependent Code hardware conducts selftests handlessystem Di splay change the default faults Allows operator boot and console paths to alter various system Set dear autoboot flag parameters Update firmware View the HPMC tombstone SP Service Processor Provides functions for Important SP commands indude servicing the system whether DC power ison Executea Transfer of Control or off Monitors power TC system e Execute a reset RS or RE e Set dear autostart flag e Monitor and control power system e Change view system configuration Change view error logs and HPMC tombstones PSCM Power System Controls and monitors Functionality is accessed through Control and power system SP commands Monitor NOTE The different parts of firmware PDC SP and PCSM are not important for the process of loading new firmware All the components of firmware are loaded at once For example you cannot load one version of PDC and a different version of SP Two Banks of Firmware SP cards havetwo banks of firmware an active bank
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