User Manual
Contents
1. HD510 High Definition Outdoor IP PTZ Dome Camera User Manual HD510 High Definition Outdoor IP PTZ Dome Camera Operations Manual Manual Edition 33023AC SEPTEMBER 2015 2015 AvertX All Rights Reserved No part of this document may be reproduced by any means electronic or mechanical for any purpose except as expressed in the Software License Agreement AVERTX shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall AVERTX be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if AVERTX has been advised of the possibility of such damages or whether in an action contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to AvertX AVERTX and AvertX are registered trademarks of AVERTX in the United States and elsewhere Windows is a registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owne2. en Camera Ethernet connection Sealing Rubber 2 Slide the clamping nut onto the Ethernet cable 3 Insert the Ethernet cable through the sealing rubber 4 Attach one rubber ring included on the gland body 33023AB 07 22 6 Ta Connect the Ethernet connector to the Ethernet port of the camera Insert the sealing rubber into the gland body 8 Tightly attach the clamping nut to the cable gland body Note Note Different applications and installation environments require different types of waterproof methods that may not be covered in this manual Check your installation environment and adapt a suitable waterproof mehod If the camera is installed outdoors and the bundled power adapter is used be sure to protect if from different environmental factors It is reccommended to place the power adapter indoors or housed inside a junction box Resetting the Camera If it is necessary to reset the camera to the factory default settings hold down the Reset button see Camera Overview for 30 seconds This will return all settings including network setup to the factory default The IP address of the camera will be reassigned by the router RECORDING TO THE MICROSD CARD Your camera includes a microSD card slot compatible with cards up to 32GB which can be used for emergency video backup The microSD card is not included You must remove the clear dome cover of the cam
3. Pull the cables through the conduit and then push the conduit into the lower hole of the wall mount bracket 17 Attaching the Camera to Bracket 1 Align the groove in the camera mount tube with the lock on the inside of the upper hole on the wall bracket 2 Twist the camera mount tube into the wall mount bracket until the camera locks into place 3 Using the set screw provided screw the camera mount tube to the wall mount bracket 4 Attach the safety strap to the camera and the wall bracket 18 Network Connection 2 Insert the Ethernet cable through the conduit Then insert the conduit through the clamping nut Two waterproof cable connection solutions are offered with the HD510 PTZ camera If the cables run from the ceiling or wall into the camera then the connection can be considered waterproof If the camera is mounted in a way that exposes the cables then it is recommended to waterproof the cables using the included connection glands along with conduit or exterior grade Ethernet cable and waterproof tape which are NOT included YG Waterproof the Cable Using the Conduit Gland For waterproof cable using the conduit gland you will need e Conduit gland included e Gland rubber ring included e 2 Flexible conduit not included e Waterproof tape not included 3 Slide the sealing rubber over the Ethernet and attach the sealing rubber to the end of the conduit 1 Disassemble the c
4. A points up or down the list sel to move 5 When you are finished setting the preset positions for the tour click Save 6 Using the Touring Control drop down menu select the desired tour name to activate the tour 33023AB PTZ Scan Function The Scan function moves the camera from one predefined point to another by scanning the view horizontally without losing focus Unlike preset tours where the camera moves quickly and can focus independently depending on the preset position scan keeps the entire view in focus and moves at a steady consistent pace To configure the PTZ Scan Function 1 a es S Note Click the Edit icon next to scan point 1 to set the starting scan point Pan and tilt the area that you will set as scan point 1 Click the Edit icon again to close and complete scan point 1 Repeat steps 1 3 for scan point 2 Set the preferred Scan Speed and Scan Direction The Delete icon x will delete the scan point configuration and allow you to set new scan points 29 CAMERA SETTINGS 30 You can access the camera setup menu using an internet browser on your computer Ihe camera viewer software will install automatically the first time you connect to the camera If your internet browser doesn t install the viewer software check the security settings or ActiveX controls and plug in settings If your internet browser asks for permission to install the plugin you must allow ActiveX or GuickTime to
5. End Time Type1 v Apply Oct First v Sun w 03 00 v Apply Reset Changing the Host Name and Camera Name Click within the text box you wish to modify Sr 2 Type the new desired name 3 Click Apply Setting the Date and Time SNTP NTP Server configure the settings by pulling date and time information from a reliable provider Changing the Language Click the Language drop down menu Set Manually configure the settings manually using the Date 2 Select a language and then click Apply and Time drop down menus The browser will refresh and then display the selected Daylight Saving for countries with Daylight Savings policy language there are two ways to define the start time by week in the month or by exact date in the month 33023AB 37 Network IP Address Filtering If you wish restrict or allow specific IP addresses from accessing the camera you can use the IP address filter You can Block or Allow IP addresses IP Address Filtering Enabled To restrict or allow specific IP addresses to access your camera 1 Check the Enabled check box 2 Using the drop down menu select Blocked or Allowed 3 Type in IP address or Network that you wish to block allow access to your camera 4 Check the Enabled check box next to the address Note You can have IP addresses or Networks on the list but not enabled The Enabled check box must be checked in order to activate eithe
6. check box 2 Modify settings appropriately 3 Click Apply SNMP V1 V2 uses Community name as password to authenticate identity Read Community is the password for server to get information from devices Write Community is the password for server to edit values on devices SNMP V3 uses account password for authentication Security Name is the account name to be used with your Password The default secuty name is public 33023AB 33 Network UPnP Universal PlugNPlay is a zero configuration networking protocol that allows network devices to establish functional network connections for data sharing and communication UPnP is responsible for allowing devices to dynamically join a network obtain an IP address and E Network allows you to manage default protocols for your camera These protocols can be enabled or disabled and in some instances the protocol can be given a specific name for easy identification a Ka He manga Note Disabling UPnP will reguire a manual configuration of the l ae Filtering ToS Prioriy ME Y Camera Port Mapping HTTPS Apply Reset IEEE 802 1X SNMP Setting d Bonjour ya ERA AAA Maa a Bonjour is Apple s implementation of zero configuration networking A Friendly Name APOT000 allowing network devices to establish functional network connections for 5 System data sharing and communication This software is mainly used
7. for initial setup The IP Utility software is included on the software CD pe Account with your camera A IP Address ersion Serial No Multicast IP 172 16 26 54 00 172 16 26 55 00 TCM5611 228 5 6 1 TCM5111 228 5 6 1 Apply Finding IP Cameras 172 16 26 57 00 0F 7C 04 87 09 eo Server 172 16 26 61 TCD2100 228 5 6 1 Megapixel IP Camera TCM1231 228 5 6 1 i A 172 16 26 2 00 0F 7C 07 DE 65 A1D 311 V5 07 05 AC Hemispheric Camera KCM3911 228 5 6 1 The HD510 PTZ camera is DHCP compatible meaning it can be ee ee assigned an IP address from a DHCP server automatically when E 17216287 O Network AdGress reuso 228881 A A A A 172 16 26 10 00 4 Dynamic IP Address TCM4201 228 5 6 1 connected to the network for the first time This is ideal for setup that Z ete a seer requires an indirect connection between the camera and recorder 2 3 an Kousiit 228581 usually for network security or installation considerations E 72162641 food Sein Adiresn toai Kousstt 228561 Y 172 16 26 50 00 Netmask 255 255 255 0 228 5 6 1 A 172 16 26 52 00 II KCM5311 228 5 6 1 2 172 16 26 53 00 Gateway TCM5311 228 5 6 1 A A A A Use the IP Utility software to configure your IP cameras if you are not 3 Click Apply using Plug N Play as a direct conne
8. on OS X Logout y and iOS network devices IE v Enabled Friendly Name AP010001 O NVI E maa ONVIF protocol allows for integration between devices regardless of manufacturer based on a global standard for the interface of IP based security products v Enabled Apply Reset A i F A Note Disabling ONVIF could disrupt the communication between devices from different manufacturers Type of Service Priority Type of Service provides 4 options to define the priorities of how the date from the camera is handled by routers that support ToS These settings include normal service minimize delay maximize throughput and maximize reliability Click Apply to save changes made to ToS Priority IP SETTINGS y Dynamic IP Address Static IP Address IP Address 192 168 51 7 Subnet Mask 255 255 Loss 240 Gateway 192 168 51 f1 PPPoE Apply Reset Connection Type Dynamic IP Address Having a dynamic IP address means that the IP address for the camera can change depending on how the network router assigns addresses to network devices By default the camera is in Dynamic IP Address mode and will attempt to get an IP address from a DHCP server If this attempt fails the camera will automatically assign itself an IP address listed under Static IP Address Static IP Address Having a static IP address means that the IP address for the camera wil
9. that can be used in the text box to give special meanings such as Date and Time as configured by the camera and special characters Privacy Masks 38 Privacy masks are used to intentionally block specific areas of video most commonly used to hide faces You can have up to four regions of privacy masks though they will all be the same color The privacy mask is dynamic When the camera pans the region that was originally covered will remain covered To set up privacy masks 1 Check the Enabled check box next to Region 1 Note Although up to four regions can be enabled they must be enable in sequencial order Check the Setup box Drag and resize the privacy mask as needed The upper bar containing the region number is used to move the privacy mask while the box at the lower right corner of the privacy mask is used to resize 4 Return to live view and ensure the privacy mask is correct Audio requires additional equipment Audio In Disabled Y Audio Out Volume Audio In Format PCM Vv Apply Reset The AvertX HD510 PTZ camera supports audio features Audio In when enabled incoming audio is activated When disabled incoming audio is turned off Audio Out can be adjusted from a scale of 0 100 effect the volume level of the speakers connected to the camera Audio Format compression format for audio Event The AvertX HD510 has an Event Handler or set of protocols that determine how to deal with IP de
10. to manually adjust the camera focus This option is useful if the autofocus option is not the desired position Preset Positions List Preset positions are user defined camera positions that can be zoomed in on A series of these points can be grouped together as a Tour To create a present position 1 Click the Edit icon kal next to the position number you wish to configure Type a Name for the position Pan tilt and zoom on the area until you have the desired camera angle and focus 4 Once completed click the Edit icon F again to complete the preset position configuration 28 To create more preset positions repeat steps 1 4 as needed The Go to Preset icon gt will take you to the preset position once it has been designated The Delete icon x will delete the preset position Set and Enable Tours Preset Touring Control Scan Control Touring Control Select a Preset Point Preset Points O D 1 10 5 2 10 5 3 10 5 After preset positions have been created they can be grouped into a Preset Tour To configure a Preset Tour 1 Click Edit Tour in the Touring Control tab of the PTZ menu 2 Select a preset position using the drop down menu 3 Designate the duration in seconds of that preset position 4 Select a pan tilt speed from the drop down menu and then click the Add icon E Add preset positions to the tour as needed To ES uence of the preset positions use the directional icons
11. 2 Use the Switch from Day mode to Night mode drop down menu to select an exposure value that will switch the camera from one mode to another OR Use the sliding scale to set the exposure value Image This section allows for the configuration of certain parameters of a video frame The default settings in this section are well suited to most environments and it is recommended that the default remain unchanged Exposure White Balance This section allows you configure exposure settings such as shutter iris and gain control and white balance settings The default settings in this section are well suited to most environments and it is recommended that the default remain unchanged 37 OSD On Screen Display is used to add text to the upper or lower left corner of video This can be used for branding or authentication purposes Primarily the text is kept as small as possible and is not resizable The text is kept as small as possible as not to block any video To add an OSD to your video 1 Check the Enabled check box next to the desired OSD region 2 Use the drop down menu to choose a color for the text 3 Set the transparency This dictates the color saturation for the OSD and how well you can see the video behind the text A lower transparency will be easier to see through Choose a position for the OSD to appear 5 Type the desired text to appear as the OSD Note See the Apendix for a list of special characters
12. G HCO ON aa aa Ran ne Nan T 43 E A on ma nga ea Kau mana ena Kerana Ketan Anna mena Dona Sana se nana ena ea ama anna sia ene eni man an an 43 FOUR SPECIFICATIONS aa aa aa 44 Camera Se CA na te 45 A A na Kan An Pn Na SN na Mn 45 33023AB 7 INTRODUCTION oroduct Features OVERVIEW 2MP 1080p Video e 30x Optical Zoom Lens The HD510 PTZ Camera is capable of providing real time streaming e Pan Tilt Zoom Control video with smooth image quality The HD510 offers quad streaming and o can be used in a variety of installations including shops stores home e 360 Endless Rotation banks factories and for building surveillance e Wide Dynamic Range WDR With Power over Ethernet Plus PoE the need for separate power e Day Night ICR lines is eliminated and cabling and installation costs can be significantly reduced The light weight small size and large degree of rotation of the camera facilitates quick and simple installation on either the ceiling or e Weather proof IP66 walls of structures or vehicles e Micro SD Support e Integrated Heater Camera Default Settings IP Address Dynamic Host Configuration Protocol IP address assigned by router admin Password 1234 Streaming Port RTSP 7070 ONE GETTING STARTED Box Contents Camera Overview 33023AB 9 BOX CONTENTS Wall Mount Accessory Box Contents Before proceeding please check that the box contains the items listed here If any item is missing or has defe
13. NTRODUCTION a o e dd ll NN e o a do 8 ea do 8 Camera Del Ault Se UNOS ena 8 Produc Keane A na 8 ONE GETTING STARTED an aa nama EN NN AN RA 9 Bo on en an an aa 10 Camera no ena na anus 10 Wall Mount Accessory BOX Conten na dado dues 10 Camera er Gn Oa aan aan Bb 11 Optional Power Sp DIY A A A 11 A Moana ae an aa 12 Camera Dag Re Me eno An laca 12 DI Men Ea e EE en na A Sa ea Oe ee mal 12 TWO DEVICE SEAR GUN 2 ta aa SEA BN Ea e ieee 13 Using the Camera Ir naat oa am aa an eee ed aoi 14 FUNG am aa e 14 Changing the IP Adadress Oora Camera base kia aa ala En Semak La aa lada reta 14 Administrator User PrvilegeS ceca aa Ria uu BB NN nun 14 Default Username and PaSsSsWOfO 2 oo io aon nan an nana lid dan ld anna 14 THREE SETUP AND CONFIGURA TION ea NN SBN NN 15 grey ell ng ea A EOCA A A Pe eee eens or ree ee E 16 Wats reife nial sing Wa ON Ae ee na Re a dd e a aa eee 16 Runa Gables Inside The ale da an nana Ni noken an bos 16 Running Cables on Well Extensi aa naa aa 17 Attaching the Camera to Bracket 524 an a dao dc oo nenen NA 18 Pd ne Nasa 19 Waterproof the Cable Using the Conduit Gland ooo Woo oW oa 19 Waterproor the Cable Using the Cable GAN Gn mbk ana EN 21 Resetting Ihe Cam ea an es BE e 23 Recording to ne MIES DE ania ee aie eee ec eed eee eh ih abies el aide anna 23 Digital Input Output Op A a BN nan 24 Connecimo tohe Cam bia Aa 26 Connecting a WebBrowse no enek 26 Be et 26 P
14. able gland Gland Body Clamping Nut ada Sealing Rubber 4 Attach one rubber ring included on the gland body 33023AB 19 5 Attach the gland body to the Ethernet port of the camera Camera Ethernet connection Note Ensure the rubber ring is completely aligned and flat on the gland body to prevent water leakage 20 6 Connect the Ethernet cable to the Ethernet port of the camera 7 Insert the sealing rubber into the conduit gland body 8 Tightly attach the clamping nut to the conduit gland body 9 Arrange all unused camera cables and wrap them in waterproof tape Note Different applications and installation environments reguire different types of waterproof methods that may not be covered in this manual Check your installation environment and adapt a suitable waterproof mehod Note If the camera is installed outdoors and the bundled power adapter is used be sure to protect if from different environmental factors It is reccommended to place the power adapter indoors or housed inside a junction box Waterproof the Cable Using the Cable 5 Attach the gland body to the Ethernet port of the camera Gland For waterproof cable using the cable gland you will need e Cable gland included e Gland rubber ring included e Exterior grade Ethernet cable not included e Waterproof tape not included 1 Disassemble the conduit gland Gland Body Clamping Nut
15. all the mounting solution first before connecting the cables or the cables may need to be connected before installing the mounting solution Below are basic installation details for the standard supplied mounting solution Installation Using Wall Mount 16 The standard supplied wall mounting solution offers waterproof protection for both the camera and cables The wall mount has a lower hole that can be used for an outdoor waterproof cable situation or the cables can be housed inside the wall behind the wall mounting solution To determine the appropriate cable setup see the Network Connection section Note If cables must be run outdoors instead of within the wall the ideal waterproof protection is running the cables through conduit Running Cables Inside the Wall 1 2 If running cables through the wall behind the wall bracket drill a Y hole in the wall and then pull all cabling through the upper hole in the wall bracket and connect the cables from the wall to the cables from the camera Screw the wall bracket to the wall using screws appropriate for your installation situation Running Cables on Wall Exterior 1 running cables outdoors using a waterproof solution such as conduit pull all cables through the upper hole in the wall bracket and then back out the lower hole of the wall bracket 2 Screw the wall bracket to the wall using the screws appropriate for your installation situation 33023AB 3
16. ama o E E E ea aa 27 HOME PON ON tii tii titi 27 oma Pa an E O r eu 27 aan AU o A o o Eo ome ere Oe eee eee eee 27 FSG Oo Sa 28 o an anna 28 PP NS 28 Serah Enable TOUS ts en naa Sean aa nano ok aa Bata dba ces 29 PAS na ae aa 29 Camera UNI Sa ai An an a r dd aan oa ak en RDA mama 30 Viewer TADS esc cetacean ss tora 30 A na aa Sa an Rn na 31 Changing the Host Name and Gamera ING ies eka nh ANN na BA 31 Changing the Language era to e tanos cal a ate latas aa OA elena ale ade cta cos lo 31 Dara Ne e naa 31 Setringthe Date ang TIMO Aa au BN S 31 Neo ea ae BR at 32 A BR ana Dana 32 oran Ag ee ee nat 32 A an na An AP PA DAN 32 IEEE SO TA ea an ee ha ea E 33 A no na nota 33 A A o A OC 0 E an Pa E EEA Aa AA en 33 A re er eget in en ee aan na an bm bee aa aan Lan kaan nan ee an 34 EE an ne aa on Da A nba ana Dean 35 On ea na cad 35 E A A o A 35 VAST e e O PP PEE E O O A ee Aa 36 cn A ee anna eae eee 36 Audio requires additional equipment oo ma 38 Ea an ea ce na N ARET EE TETEE PAE ERE E anna ESAE E E na ete senate A E AA T E EN NA 39 Ae ee an ta 39 Even CO ga na ios 39 A O o in aan na ia nan NN eet a ee 40 Manual Even es aa ab an aa aa aan o la NN ee 41 Local storage Managemen aa ae na 42 SI E E o O EP OOO A o Un RO Ta San E Ann anna 42 O ee nb 42 Oei ee Ben la da ld an ee ea Na Bea 43 er MN ea oia 43 NENO ne naa 43 Factory Dera ni en aan aa an nba NN BNN BNN BNN 43 Ela up ae A nat 43 SAVE AN
17. and control live video Note If you are accessing the camera through the recorder your live screen may be empty because the default port for the camera is different o D 26 Live View displays the live camera view Settings displays camera configuration functions Streams show stream 1 or 2 in the live view Full Screen enlarge the live camera view to full screen Snapshot take a Snapshot these JPGS are saved in the Pictures folder Audio speak to the camera requires additional equipment Zoom Controls enlarge and reduce the video size digitally PTZ Controls this will open the PTZ camera control panel DO Ports select a DO port 1 or 2 DO Port Level manually trigger a DO device PTZ CAMERA CONTROLS Scan Control Home Position Preset Touring Control Use the Pan Tilt controls to navigate the camera to the desired position Save current position as home position and then click the Apply button to designate the camera s current Apply Remove position as the Home Position Command Protocol Home Position PTZ Vendor Protocol Addr es Pan amp Tilt controls Command Protocol Auto pan tilt speed Enabled W di If the camera needs to be used with third party devices the camera supports Serial Hex Command as a low level PT command set Select the PTZ Vender Protocol to use and the address Otherwise leave Pan Tilt Speed Movement Speed default settings Di
18. ation Message Notification messages can be sent to an email or a HTTP server You can configure up to three preset messages To configure notification messages 1 Check the Notification Message box to enable the message and then use the Send Message to drop down menu to determine if sending the message to an email or a HTTP server 2 Enter the appropriate information depending on which method you have chose 3 Click Apply 40 ry o p E Upload Video Snapshot Your AvertX HD510 camera can send video recording snapshots to your chosen server upon event If audio is enabled on the device the uploaded video will also have audio Event List Event List 0 Week Day Start Duration Source on 00 00 24 00 SC NONE 1234567 H H H 1234567 00 00 24 00 SCH NONE H 1 H j NONE DUAM NYINE WO ND AIA wN A 3456 Of 0 2400 SCH ad HY There are a maximum of 10 Event rules which are shown in abbreviated form in the Event List To configure a new event 1 Click the desired ID number 2 Check the Enabled check box Note You can still configure an event even if it is not enabled The event configureation will be saved and can be enaled at a later time 3 Check the Active on check boxes for the desired week days the event will be active 4 Use the drop down menus to chose a time and event duration For example a rule that allows motion detection trigger snapshot uploads to FTP wou
19. coder Type H 264 Profile Encoder Type H 264 Profile VGA Aspect Ratio VGA Aspect Ratio Resolution Resolution Frame Rate Frame Rate Video Bit Rate Mode Video Bit Rate Mode Quality Quality GOP 1 I frame GOP 1 I frame Apply Reset Video allows you to modify detailed features of the camera including Compression Motion Detection Day Night Image Exposure White Balance and OSD Privacy Mask Compression This section allows the configuration of Stream 1 and 2 Compression reduces bandwidth and VMS storage consumption Usually Stream 1 is the best quality stream for NVR recording purposes while Stream 2 is configured for basic quality in Live view of NVR Motion Detection Motion detection is based on Stream 1 and by default all regions are disabled Up to three detection regions can be enabled each with their own location size and sensitivity To enable and configure motion detection 1 In the Motion Detection tab click Setup 2 Check the Enabled check box to enable the desired Detection Regions 3 Drag the detection square to the desired region in the camera view 4 Drag the lower right corner of the detection square to change the size if needed 5 Using the drop down menu se the sensitivity of the detection square The lower the sensitivity the more movement Is permitted before triggering an event Trigger Threshold Trigger threshold is an effective tool for quantifying how much move
20. ction to your AvertX recorder 4 Click Refresh in the IP Utility to view the IP camera s new IP address 1 Open the Software CD on your PC and install the IP Utility 2 Inthe IP Utility identify your IP camera s by IP address or model Tip The camera is set to DHCP by default The IP addres is assigned by the router Note Only cameras connected to the network will show up in the IP Utility camera list Note You can check the box next to multiple cameras to change the IP addresses sequencially Changing the IP Address of a Administrator User Privileges Camera The Administrator account has the authority to configure the IP camera and authorize users access to the camera The User accounts have 1 Click the check box next to the selected camera and then click access to the camera with limited authority Change Network Address to modify the IP address of the camera 2 Inthe pop up window select Static IP Address and then modify Default Username and Password the Starting IP Address The username and password are case sensitive It is strongly recommended that the password be changed after the initial setup to prevent unauthorized access Username admin Password 1234 14 THREE SETUP AND CONFIGURATION Installing the Camera Connecting to the Camera Camera Settings 33023AB INSTALLING THE CAMERA The HD510 PTZ camera can be mounted in a number of ways Depending on the situation you may need to inst
21. cts DO NOT install or operate the product and contact your dealer for assistance Camera Box Contents Mount Back Plate Safety Strap Cable Gland amp Conduit Gland Mounting Screws Software amp Set Screw amp Washer Power Adapter Documents CD 10 Camera Wire Connections AC AC GND Video and Power Power Connection Connection Optional Required Digital In Out Audio In Out Optional Optional 33023AB Optional Power Supply i _ oo a The HD510 PTZ Camera includes an optional power supply The HD510 is PoE Power Over Ethernet capable The power supply is only needed for Ethernet cable runs of over 300 feet or if your NVR does not supply sufficient power 25 44 watts needed 11 CAMERA OVERVIEW Dimensions Before installing or connecting the dome camera please refer to this section and complete preparations for dome setup and all switch settings Camera Diagram Mounting Bracket Safety Strap Screw Height 10 9 including wall mount bracket Camera Dome Cover Lens Width 7 9 12 TWO DEVICE SEARCH Using the Camera Finder 33023AB 13 ry IP Utility USING THE CAMERA FINDER pases aa 28528250 7 sora Refresh Device Settings Change Network Address Firmware Upgrade Config Backup Config Restore Reset Save amp Reboot Use the included IP Utility software to easily find your network cameras
22. e Upload section click Apply Click Browse to search for the desired firmware file and then click Apply to start the upload Upon completion of upgrade the system will reboot Save and Reboot The Save and Reboot section allows you to save settings and reboot the camera remotely This is an important function because some changes will not take effect until a Save and Reboot has been completed To Save and Reboot click Apply Logout It is recommended that you log out of your AvertX HD510 PTZ camera when you have finished all of the desired tasks This will prevent unauthorized use of the camera 43 FOUR SPECIFICATIONS CAMERA SPECIFICATIONS Resolution 1080p 2MP PTZ Detail 256 Preset positions 10 Preset tours IP Rating Wide Dynamic Range Spectrum Vision Wide Dynamic Range Relay Outputs Day Night True Day Night Tilt rotation Pan 0 360 endless Tilt 20 200 Image Stabilization Focal Length 4 3 129 mm FOV 66 42 61 Iris Control F1 6 F5 0 auto iris 2 way Reguires additional eguipment Auto Gain Control Yes Backlight Compensation Yes Day Night True Day Night Compression H 264 MJPEG Privacy Mask Yes Operating Temperature 40 F 122 F 40 C 50 C Yes Power Consumption 25 44W PoE 31 5W 24vAC Weight 5 7 lbs 2 58 kg H 10 9 x W 7 9 276 mm x 200 mm 33023AB 45 ww avertx com 1 855 2AVERTX 2015 AvertX All rights reserved No part of t
23. ent Rule 2 Click Apply 41 Local Storage Management Inserting a memory card into the memory card slot will enable local storage management capabilities This allows users to manage files saved on the memory card as well as define schedules and event rules for recording Status If local storage has not been formatted yet the camera will not display the status of the storage If local storage has been formatted the capacity ratio will be displayed along with the File System Storage Media Type Capacity GB Percentage of Usage File System Status 42 Micro SD 3 45 3 57 Free Total 3 12 gi EXT3 Normal Utilities Utilities manage local storage and include Mount Format and Scan Mount When the storage media displays Mount then microSD storage has been inserted into the camera but the connection between the camera and the storage has not been established yet The storage can be unmounted at a later time with the Unmount button Scan Use the Scan utility to check the health of the storage If the scan fails then the microSD card is not recognized by the camera File Management File Management is available only when the microSD card is mounted in the camera When a microSD card is mounted in the camera Stream 1 is automatically recorded to the microSD card System The System section provides the list of functions that help manage the camera User Account _ Live view without acc
24. era to access the microSD card slot microSD Slot Note The camera dome cover must be removed to access the microSD card and the reset button l Reset Button See the Local Storage Management section on page 39 for more information about recording to the microSD card 33023AB Digital Input Output optional Understanding the DI DO Cables You can connect up to 4 digital input devices to the camera to trigger ee lO events There are also 2 digital outputs to allow you to trigger notifications on events Digital Input Cables Cable Color Wiring Connection To connect digital input devices map the DI Ground Pin GND Black device wires to the following Digital Input 1 DIM r DI1 and GND Digital Input 2 DI2 reel DI2 and GND Digital Input 3 DI3 DI3 and GND Digital Input 4 DIA Brown Di4 and GND NOTE In case of connecting more than one DI device the GND pin can be commonly shared by all four 4 DI devices Digital Output Cables Cable Color Wiring Connection 12V 12V To connect digital output devices map the DO device wires to the following Digital Output 1 D01 DO1 and 12V Digital Output 2 DO2 Blue DO2 and 12V NOTE In case of connecting two 2 DO devices the 12V pin can be commonly shared by the two 2 DO devices 24 Audio Devices optional The camera comes with audio input output jacks to connect a microphone or speaker to the camera The audio jacks are covered wi
25. his publication may be reproduced by any means without written permission from AvertX The information in this publication is believed to be accurate in all respects However AvertX cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes 46
26. install to continue the installation AVENT Host Date amp Time IN IP Settings Video amp Audio Event Host Name PDevice System a Language English v Logout Camera Name Camera 1 Apply J Reset Viewer Tabs Host define the name of the camera and the preferred interface language Date and Time provides options for adjusting the time and date of the camera Network listing of network related functions services and protocols IP Settings define which devices by the IP addresses are allowed to connect to the camera Video and Audio control the video and audio functions of the camera Event configure events triggers and responses System full information about the camera settings status and log Logout log out of the IP device Host Date and Time Host options include the Host Name Language options and the Camera Name that will be displayed to identify the channel Host Date amp Time a S IP Settings Video amp Audio Event System Logout Host Name IPDevice Set Manually SNTP NTP Server IP Address 19216802 Sync Time 5 Min v Date 2012 vy 03 vy 31 v Language English W te Too o vio y Camera Name Camera 1 Time Zone GMT 00 00 Dublin Lisbon London Reykjavik v O Day Light Saving Start Time Type 1 V Mar Second W Sun WJ 02 00 vw
27. l not change once assigned PPPoE In some rare cases the camera may be connected over the Internet The most effective way to do this is with Power over Ethernet using an Ethernet cable to both power the camera and provide a network connection To change the connection type 1 Click the appropriate connection type 2 If needed designate the specific addresses 3 Click Apply 33023AB DNS DNS allows the setup of a Domain Name Service for the camera which will connect to the DNS server when there is a situation reguiring a domain name to send data to The most common application for DNS is the ftp or e mail server in the Event Handler section You can establish both a primary and secondary DNS server address 35 Video and Audio The default video and audio settings are sufficient in most installation settings This section provides detail on streaming video quality and audio configuration if settings need to be adjusted Camera Options Camera Options Stream Mode Video Streams Apply Camera options allow you to control the streams of the camera including the Stream Mode and the number of Video Streams To modify the camera streams 1 Use the drop down menus to select Stream Mode and the number of Video Streams 2 Click Apply 36 mmm RET gt A ED Stream 1 Vv Exposure White Balance OSD Privacy Mask Day Night Image Compression Motion Detection En
28. ld only take place after 19 00 each day for a 12 hour duration Outside of this duration this event will not take place There are several triggers that can cause events These triggers include DI digital inputs or external network devices that are connected to the camera These include sensors or switches Motion if the camera senses motion detection Video Loss this is available for video servers only When analog video is lost it will trigger an event Switch to Night Mode when the camera changes between day and night modes an event can be triggered Device Boot or Reboot an event can be triggered when the camera boots or reboots Storage if storage space runs out or if writing to storage fails or if the microSD card is suddenly removed from the camera Triggered by Motion v Region 1 Region 2 Ingger by Motion A 4 al F Region 3 To configure triggers 1 Use the drop down menu to choose a Triggered by category 2 If needed choose a Region 3 Designate a response to the event Response To Send notification message Upload video snapshots LC Change Motion Detection Profile Send URL command 33023AB Manual Event can be triggered manaully Apply You can set any event rule as a manual event The manual event will display in the live screen as the Trigger button which can be clicked to trigger an event and response To set a manual event 1 Us the drop down menu to select an Ev
29. ment and what speed of movement that will trigger an event This is necessary in outdoor situations where insects or small animals may cause a motion detection trigger Thresholds are based on pixel percentages The default trigger threshold is 10 of pixels moving Ideally the trigger threshold is small enough to effectively sense human and vehicle motion but ignores any smaller motion Low threshold 0 5 will detect and trigger even minute movement High threshold 5 100 will detect and trigger only larger movement Motion Detection Profile There are two profiles available for motion detection Runtime MD Profile and Event MD Profile These are independent groups that can have three separate regions per group Having two separate profiles is most commonly used when motion detection needs are different between day and night 33023AB Day Night This section allows for the configuration of day night settings The AvertX HD510 has three Day Night Modes Auto the camera will automatically switch between day mode color and night mode black and white under certain exposure levels This level is defined by the user in the Switch from Day mode to Night mode drop down menu Day the camera stays in day color mode regardless of the exposure level Night the camera stays in night black and white mode regardless of the exposure level To configure Auto Day Night mode 1 Select Auto in the Day Night mode drop down menu
30. mful interference and 2 this device must accept any interference DO NOT OPEN THE CABINET received including interference that may cause undesired operation REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION This symbol on the product or on its packaging indicates that this product shall not be treated as household waste in accordance with Directive 2002 96 EC Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no L L negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources For more details information about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK Compliance is evidenced by written declaration from our suppliers NO USER SERVICABLE PARTS INSIDE assuring that any potential trace contamination levels of restricted REFER SERVICING TO QUALIFIED SERVICE PERSONNEL substances are below the maximum level set by EU Directive 2002 95 EC or are exempted due to their application TABLE OF CONTENTS TABLE OF CON TENIS ea mma Banana sa alm mn am am an Rn mana An aan 5 I
31. op using the camera immediately and then contact your local dealer Handling Do not disassemble or tamper with parts inside the camera Do not drop or subject the camera to shock and vibration as this can damage camera Care must be taken when you clean the clear dome cover Scratches and dust will ruin the image quality of your camera Do not use strong or abrasive detergents when cleaning the camera body Use a dry cloth to clean the camera when it is dirty In case the dirt is hard to remove use a mild detergent and wipe the camera gently Installation and Storage Do not install the camera in areas of extreme temperatures in excess of the allowable range 14 F 122 F 10 C 50 C Avoid installing in humid or dusty places The relative humidity must be below 90 Avoid installing in places where radiation is present Avoid installing in places where there are strong magnetic fields and electric signals Avoid installing in places where the camera would be subject to strong vibrations Never face the camera toward the sun Do not aim at bright objects Whether the camera is in use or not never aim it at the sun or other extremely bright objects Otherwise the camera may be smeared and damaged REGULATION WARNING This device complies with Part 15 of the FCC Rules Operation is DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE subject to the following two conditions 1 this device may not cause ENCLOSURE har
32. ount name and password Pusara Account ara Root admin 1234 User 1 User 2 User 3 User 4 User 5 User 6 User 7 User 8 User 9 User 10 Apply Reset User Account allows you to change the account name or password of the Administrator account that has full access to the camera create up to 10 common users that only have access for live view and the PTZ control and to enable disable the option for live view by users who are not logged in System Info The System Info provides the full information about camera status settings and log This information is for viewing purposes and may assist you with camera configuration or maintenance Factory Default This section allows you to return the camera to default settings and also provide the option of preserving the network setting and HTTP HTTPS port 33023AB Select which option best fits your needs and then click Apply Firmware Upload This section allows you to remote upgrade or in some cases downgrade the camera firmware Upgrading is most commonly done to attain new functions or fix existing issues Downgrading may be necessary when attempting to integrate with other products To download new firmware 1 Download the firmware file form xxxxxxxx com The file will have the extension upg In the Firmwar
33. r blocking or allowing that address 5 Click Apply Note The Reset button will erase all of the IP and network addresses and return the list to default with no addresses and no Enabled check boxes checked Port Managing Port Managing allows you to modify the default port settings for the camera 32 Note Some settings may require a Save and Reboot after applying the changes in order to activate the changes on the camera You will be prompted after applying a change if a Save and Reboot is needed To change the default port settings for your camera 1 Click in the appropriate text box for the port number you wish to change 2 Type the new port number 3 Click Apply Note The Reset button will change the port numbers back to the numbers established before the Apply button was clicked HTTPS HTTPS protocol is used to create a secure channel over an insecure network in order to protect data HTTPS does this by using certificates to verify that the data is accurate Certificate Signing Request CSR users have a signed certificate from a Certification Authority CA Self Signed Certificate user has a certificate created or issued by the user himself 1 Click Create or Create Self Signed Certificate to configure settings 2 Enter the appropriate information in the pop up configuration window 3 Click Create Note After the creation of a certificate you will be prompted to Save and Reboot to apply the set
34. rectional Controls Pan and Tilt Return to a preset position after PTZ idle time Return Position Idle Time seconds Use the Directional Controls to pan tilt the PTZ camera Auto Pan Tilt Speed when enabled the camera will automatically set Zoom Control os y the pan tilt soeed according to the zoom ration and selected pan tilt aa ge speed while also maintaining clarify and quality of image Digital Z Disabled w l ian aid y NN pr Movement Speed when auto pan tilt speed is disabled the camera will a Zoom Controls follow the value set in the Pan Tilt Speed field Higher numbers Continous Zooming Lay Lay represent faster speeds Step Size Stepped Zooming Lay Cu Focus Control Mode E Step Size Focus Controls Stepped Focusing Preset No Name a gt il a 4 4 y pg Preset Positions List 2 2 La Lx 3 3 Z W ly 4 4 kd ad ly 33023AB 097 Zoom Controls 5 To zoom continuously 1 Select a Speed with higher numbers representing faster speeds 2 Click and hold the Continuous Zooming buttons for zooming in or out Note Tozoom in steps 1 Enter the desired Step Size 2 Click the Stepped Zooming buttons one click at a time to zoom in by the set Step Size per click Focusing the Camera After adjusting the camera it is recommended to adjust the Focus Control for optimal video guality Auto Refocus after Zoom this option will automatically adjust the camera focus after zooming Manual select this option
35. rs The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information AVERTX IMPORTANT SAFEGUARDS 1 33023AB Read Instructions Read all of the safety and operating instructions before using the product Retain Instructions Save these instructions for future reference Attachments Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards damage product and void warranty Installation Do not place or mount this product in or on an unstable or improperly supported location Improperly installed product may fall causing serious injury to a child or adult and damage to the product Use only with a mounting device recommended by the manufacturer or sold with the product To insure proper mounting follow the manufacturer s instructions and use only mounting accessories recommended by manufacturer Power source This product should be operated only from the type of power source indicated on the marking label Precautions Operating Before using make sure power supply and others are properly connected While operating if any abnormal condition or malfunction is observed st
36. th a rubber protection If using an audio input device such as a microphone with a built in amplifier connect the device to the Audio Input jack RED of the camera If using an audio output device such as a speaker connect the device to the Audio Output jack GREEN jack of the camera If the camera is installed outdoors be sure to wrap the audio connectors with waterproof tape can be purchased in hardware stores NOTE Make sure that the connected audio input device has a amplifier Connecting an ordinary microphone will will result in inaudible recording If the audio connectors will not be used leave the rubber caps on to avoid water and dust from entering the connectors 33023AB Audio Output Jack Green E Red Audio Input Jack 25 r a CONNECTING TO THE CAMERA Connecting in a Web Browser 1 Type the IP address of the camera in a web browser OR Use the included IP Utility software and locate the camera on the IP Finder list then double click the camera to open the Viewer software in your web browser or right click and select Browse 2 Log in to the camera with the appropriate User Name and Password Note The default User name is admin and the default Password is1234 The username and password are case sensitive ma E Co LIVE VIEW 2 p When connecting to the camera in a web browser the Live View screen is the default home screen From this screen you can view
37. that are Commands issued as part of the response from event handlers To set up a FIP Click the Edit button next to the category that you want to configure server enter the necessary information and click Apply SMTP Server these servers send email upon reguest from the camera The email can be subject and text email or include a snapshot video You can have a primary and secondary SMTP server To configure a SMTP server 1 Enable the SMTP account and choose the proper authentication type 2 Enter the appropriate information 3 Click Apply 33023AB 39 Digital I O Ports Digital I O Ports are used to connect digital input DI and digital output DO devices Typically DI is a trigger device such as a switch or sensor The DO is notified by the trigger and then performs a specific action such as sounding an alarm To configure the Digital Input Device 1 Define the active level as 1 or 0 using the drop down menu An active level of O means the DI device is inactive unless triggered 2 Specify an Interval The Inverted is the duration of time when the trigger remains in active mode before returning to active level O To configure the Digital Output Device 1 Define the active level and response interval as with the DI device The default active level for DO devices is 1 which means the DO device will respond once triggered 2 Click Apply when you are finished configuring both DI and DO devices Notific
38. tings IEEE 802 1X SNMP Trap Usage SNMP trap enables notification from devices Notifications will be sent on cold start warm start and authentication IEEE 802 1X is an IEEE standard for port based Network Access failure Control This reguires network port devices to provide verification before being allowed access to a protected network usually in the form of a username and password RTP If RTP is enabled then account name and password authentication will 1 To enable IEEE802 1X check the Enabled check box be required for RTP streaming Enabling RTP sends an additional B2 2 Designate an EAPOL Version frame to every video frame containing information such as motion detection digital input and output levels frame counter resolution 3 Enter the desired Username and Password that will be used timestamp and more for verified access to the network 4 Upload CA or User Certificate and User Private Key from l a the RADIUS server To modify RTP settings 5 Click Apply 1 Check the Enabled check box 2 Modify settings appropriately Note After the configuration of IEEE 802 1X you will be prompted to 3 Click Apply Save and Reboot to apply the settings SNMP Setting SNMP provides easy management of network devices Features of SNMP include monitoring device uptime system detail description collection of interface information and measuring network interface throughput To modify SNMP settings 1 Check the Enabled
39. vices and their response to situations HTTP Server these servers can be programmed to perform a large variety of actions based on the input To configure a HTTP server 1 Enable the HTTP server and choose the proper authentication including both triggers and responses The AvertX HD510 can interact type with numerous external devices to activate triggers and prompt 2 Enter the appropriate information responses 3 Click Apply Click the Expand icon next to the Event list to expand the options Event Configuration Event Configuration Event Server Digital I O ports Edit Network Address Ports UserName Notification message SER FTP Server Configuration none J1 none Upload video snapshot and Audio Edit SMTP Server Configuration none none none Send URL commands Edit HTTP Server 1 Configuratior none HTTP Server 2 Configuratior none The event configuration section defines the responses to be performed when an event is triggered For most type of responses you can create several different preset responses then mix and match in the event rules The event servers define which devices the camera can interact with most commonly being other devices on the network The event servers are classified as FTP SMTP and HTTP servers p o o Configurable responses are classified as Digital I O ports Notification messages Upload Video Snapshot and Audio and Send URL FTP Server these servers receive snapshot or video uploads
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