Driver Install Guide
Contents
1. Check scann T Digital Check scann 4 Click on the SIGNOFF button You will be returned to Treasury Solution Welcome page 5 Click on the RDC button on the horizontal menu across the top portion of the screen 6 Click on Check Scan tab 7 Read the disclosure and click on OK may have to scroll down to see disclosure 8 Standby for a few moments and wait for the computer to recognize your scanner 9 Wait for a moment the Start Scan and Cancel button should be the same color EEIE Ce Server O R 2012 SP3 2 2012 01 15 3 3 2012 04 34 PM ET Privacy Statement Help Done S Trusted sites Internet Explorer 4i Session 4 24 x 80 2 Microsoft Office 5 CASHPlus w Digital Check scann 10 Congratulations You are setup and ready to scan checks Scanning Checks for Deposit 1 Click on Checks and Deposits Tab and Remote Deposit 2 Click on Scan Checks tab 3 Read the Disclaimer message and Click on the OK may have to scroll down to see message Note On your first access to RDC an Active X program will download see Download the Active X Scanner Control Software above 4 Select the account number from the dropdown list box into which you wish to deposit funds 5 If Location ID appears select the location ID otherwise proceed to the next box 6 Enter the number of checks included in your deposit 7 Enter the total dollar amount of your deposit 8 Enter a description of your deposit opt2. from the bottom 4 Print the document use as your guide for the rest of setup process Onm Version 3 18 12 5 Close the Digital Check Scanner Driver Install Guide 6 Go back to the welcome page of Treasury Solution 7 Click on the Resource Library button 8 Scroll down to the bottom of the page to the Driver Software bottom of the page 9 Double Click on the Digital_ Check_Driver exe file 10 The Ranger Setup Wizard will appear 11 Click on Next 12 Review the License agreement and Click on I Agree button 13 Click on the Install button 14 Wait for the install to occur 15 Click on Finish button 16 Close the Digital Check Driver screen 17 The software has now been installed Setting the System Web Address as a Trusted Site Users may wish to set the system web address as a Trusted Site if they are experiencing problems displaying all system features To set the system Web address as a Trusted Site 1 Log off from the system 2 From the Internet Explorer Tools menu or button select Internet Options A pop up window is displayed 3 Click the Security tab 4 Click the Trusted Sites icon 5 Click the Sites button 6 Enter the site address httos www hwtreasurysolution com COLB https www hancockbank netsolution blilk com 7 Click the Add button 8 Click OK The window is refreshed 9 Close the browser window and re open it System Administrator Setup Process Log on to Treasury Solution ht
3. of the screen in Display Filter click on the drop down box and select each reason one at a time Display Filter Li Debit ABA LL Accepted with amounts _ 065400153 Accepted with missing amounts g44sl Missing amounts rejected Rejected 254001531 l Any checks that did not scan will be listed at the bottom of your screen Click on the line make corrections to the MICR line or amount and click Save Continue this until you have O s in the Difference row LI 554001531 o443ta75e7 Business ean Reject Please verify check number Approving and Submitting Dual Control 1 If you have designated for your user to have the ability to only Create Deposits the Deposit will be in the WAITING APPROVAL status in Pending Items 2 Assigned Approver should log into Treasury Solutions and access RDC 3 From the Pending Items approve and submit the deposit 4 The Bank will capture the deposit at the next scheduled file capture time Version 3 18 12 Single Control 1 If you do not have any dual control security levels in place the deposit will automatically move to a Waiting for Submission status in Pending Items 2 Click on the deposit and Submit 3 The Bank will capture the deposit at the next scheduled file capture time Version 3 18 12
4. the box if the user can submit his her own deposits without any approval otherwise leave the box unchecked 20 For the option of Approve Own check the box is the user can approve his her own deposits otherwise leave the box unchecked OONOORWN Setting Scanner Preferences Version 3 18 12 Once the scanner driver has been installed you must set your scanner preferences to scan checks To set scanner preferences 1 Log on to Treasury Solution https Awww hwtreasurysolution com COLB 2 From the Welcome page click on the RDC tab on the horizontal menu at the top of the screen 3 On the upper right side of the screen click on Preferences may have to maximize your screen 4 Select the Remote Deposit tab 5 From the Scanner Type drop down list select Ranger 6 Check the Show check references checkbox to enable display of the Check Reference column or uncheck the checkbox to hide the column 7 Click the Submit button to save your changes Download the Active X Scanner Control Software 1 Click on the Checks And Deposits tab on the horizontal menu 2 Click on Remote Deposit 3 Click on the Check Scan tab 4 Read disclaimer and click on the OK may have to scroll down to see message 5 Watch for a message to appear i CAEN Hancock Bank WHITNEY BANK Contact Us Preferences Administration Sign Out Home Payments amp Transfers Checks amp Deposits Reporting w makien Remote Deposit Per
5. Digital Check Scanner Driver Installation Guide Use the instructions on this Guide in conjunction with those found in the scanner s User Guide to set up your Digital Check scanner for use with the Remote Deposit Capture utility Instructions are also included for installing the driver once it has been downloaded Basic instructions for setup and scanning checks are included at the end of the guide Overview To install the scanner 1 Unpack the scanner comparing the included components to the packing list 2 If available install the ink cartridge into the scanner 3 Connect the scanner s power cables and plug it in You may attach the included USB cable to the scanner s USB port at this time but do not attach the USB cable to the computer until directed by the instructions 4 Make sure the scanner is turned off Verify that the red power indicator on the Control Panel is not lit 5 Ready the setup files on your hard drive See instructions below for Installing Scanner Driver Software 6 Install the scanner software If a setup CD was included in your packaging do not use the setup CD use the files provided to you by the financial institution 7 Connect the scanner to your computer s USB port when directed 8 Set the system Web address as a trusted site 9 Turn the scanner on 10 Log on and set scanner preferences 11 Scan a deposit Unpacking the Scanner Once you unpack the scanner check the contents against the pac
6. ana rers Rn Ferer Ya Loading Scanner Control A please wait GoTo Select a QuickLink Ix Create Deposit Please enter the following information and click start scan to begin Note Depending on your configuration and security settings a message may pop up in the upper portion of your screen asking if you want to download the Active X If so please allow it to occur If presented with an option to install the Active X click on Install Button this option may appear more than once If you do not have permission to install software on your PC an IT person may have to assist with this task 6 After the Active X successfully installs a message will display indicating the scanner is not responding a Hancock Bank Govier nave Contact Us Preferences Administration Sign Out Home Payments amp Transfers Checks amp Deposits Reporting MA Rina Messages Remote Deposit Pending Items KeK uE Reporting Device Not Responding Create Deposit gt Connecting the Scanner 1 When the error message displays Device Not Responding 2 Connect the USB cable to your computer and turn the scanner power switch to the ON position 3 Stand by fora moment Two separate messages should appear in the lower right side of your screen Version 3 18 12 i Found New Hardware Pewee i Found New Hardware x H y T5 Device Your new hardware is installed and ready to use _ TY Digital
7. ional Depending on your scanner model next steps may vary CX30 SCANNER 1 Click Start Scan 2 Place one check in the scanner Scanner should pick up the check from you and feed it twice through the scanner Remove the check from the scanner Repeat this step until all checks have been deposited TS215 SCANNER 1 Click Start Scan 2 Extend the check receiving tray on the scanner so that the checks are not jammed 3 Place one check in the scanner Scanner should pick up the check from you and feed it through the scanner Repeat this step until all checks have been deposited TS 230 or TS240 SCANNER Version 3 18 12 1 Separate checks by size Fan through checks to make sure they are not sticking to each other 2 Place checks in the feeder tray with the front of the checks facing outward 3 Extend the check receiving tray on the scanner so that the checks are not jammed 4 Click on Start Scan The checks should automatically feed through the scanner one after the other Reviewing and submitting deposits Once all checks in the deposit have scanned you will see the Deposit screen DIFFERENCES Look on the right hand side of the screen If the Difference row has 0 and 0 00 every check has scanned correctly Click Save Totals Count Amount Actual i 1 00 Ditterence I 40 00 Rejected If the Difference row has a number under count then one or more of your checks did not scan correctly On the left hand side
8. king list Included should be e Scanner e Power cable and power supply e USB 2 0 cable e Inkjet cartridge Optional feature Installing the Ink Cartridge If an ink cartridge is available install stall it See the User Manual for illustrated instructions on installing the ink cartridge As of this document s creation the User Manual is available from the manufacturer at http www digitalcheck com media downloads pdf manuals TS215 TS230 User_Manual_Rev_050609 pdf Plugging In the Scanner The scanner should be plugged in to the power supply only Do not connect the USB cable to your computer at this time Make sure the scanner is located e Out of direct light Direct light may interfere with the scanner s ability to read check data e As far from the monitor as possible if you are using a CRT monitor The monitor s electromagnetic emissions may impede the scanner s ability to scan checks magnetic characters e On a level surface An uneven surface may impede the scanner s ability to scan checks magnetic characters Additionally make sure the external power supply is placed in a ventilated area several feet away from the scanner Installing the Scanner Software Log onto Treasury Solution https www hwtreasurysolution com COLB On the left side of the welcome page on the Resource Library button Scroll down to the bottom of the page and click on the Digital Check Scanner Driver Install Guide fourth line
9. tps www hwtreasurysolution com COLB From the Welcome page click on the RDC tab on the horizontal menu at the top of the screen On the upper right side of the screen click on Administration Click on User Setup tab Create or modify users as needed and click update at the bottom of the screen Click on Account Permission Click on the user from the User dropdown list box Select Remote Deposit from the Application dropdown list box Check the boxes for the accounts into which the user will be allowed to make deposits 10 Click the submit button at the bottom of the screen 11 If your company was granted Location ID access click on Miscellaneous Setup tab otherwise skip to step 16 12 Enter the location ID and Location codes for each location from which users will scan deposits and click on Add 13 Click on User Setup Tab and Location Permission Tab 14 Select the user from the list and check the Location IDs from which this user will scan checks 15 Click on update at the bottom of the screen 16 Click on the User Setup Tab and Remote Deposit Tab 17 Select the user and enter the deposit limits for the user Click on the Default button if the user will be granted the company limit otherwise enter the limit 18 For the option of View the scanned items of others check the box if this user will be allowed to view items others scan otherwise leave the box unchecked 19 For the option of No approval required check
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