WHAT IF I CAN`T ACCEPT THE END USER LICENSE
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1. www clickfree com support help_easyfix html WHAT IF THERE IS NOT ENOUGH SPACE ON MY C6 While Clickfree is searching for content to back up it adds up the amount of disk space needed and compares that with the free space on the C6 If there is not enough free space for your content Clickfree will prompt you to change the Backup Settings to exclude one or more folders from the backup or to remove a previously backed up PC WHAT DOES CLICKFREE C6 BACKUP The Clickfree C6 is the only external hard drive in the Clickfree product lineup that will backup the entire computer s contents EASY Imaging including the Windows Operating System installed software programs as well as all personal content stored on the computer s hard drive WILL C6 REMOVE A VIRUS FROM MY COMPUTER C6 is not an anti virus program If your backup was done before your computer was infected with a virus and you restore to that pre virus state then the virus will be gone How DO EXCLUDE FOLDERS FROM THE BACKUP Clickfree automatically backs up everything on your computer except for any folders you choose to exclude Any changes you make to how Clickfree does backups are used for subsequent backups on the same computer unless you modify them or revert to factory settings 1 Connect the C6 to your computer and wait for the Welcome window to appear 2 Before the countdown gets to zero click the Options button The Manage Settings and PCs window is display2. to provide new or enhanced features A software update may be available the first time you connect your C6 to a computer The C6 must be connected to your computer and the computer must be connected to the Internet for updated software to be found and installed To manually check for an update 1 In the Options window click the Tools tab and then click on Update If an update is available it is downloaded and your software is updated While the software update is taking place do not remove the C6 from your computer and do not turn off or restart the computer until the update is complete Clickfree C6 Easy Imaging August 4 2011 2 When the software update is complete you must unplug the C6 and plug it in again for the update to take effect HOW LONG WILL THE FIRST BACKUP TAKE Clickfree Total Computer Backup can take a few hours to complete when first plugged in Since Clickfree will copy absolutely everything from your computer including hidden parts it will take longer than other Clickfree versions Please be patient during this first backup Future backups will be much shorter IS THE CLICKFREE C6 GOING TO DO A FULL BACKUP OF MY COMPUTER EVERY TIME CONNECT THE CLICKFREE DEVICE No By default the first backup that the C6 does on each computer is a full backup and will take longer All subsequent backups for the same computer are incremental i e only new modified files will be backed up In addition if files are moved fro
3. Clickfree C6 Easy Imaging August 4 2011 WHAT IF CAN T ACCEPT THE END USER LICENSE AGREEMENT EULA Some computers may have a screen setting that prevents you from seeing the I agree button on the End User License Agreement EULA page Please just click the Enter key to accept the EULA WHAT IF CLICKFREE DOESN T START AUTOMATICALLY WHEN I PLUG IT IN There are a couple of reasons why Clickfree may not start when you plug in the C6 1 If you connected the C6 to a USB hub the hub may not provide enough power for the C6 Try connecting directly to a USB port on the computer itself 2 Your computer settings may prevent Clickfree from running automatically because Autorun is turned off To fix this problem you only need to do this once e Windows XP Download the autoplay repair wizard from the Microsoft website and run the program e Windows Vista amp Windows 7 o Click Start Control Panel o Inthe window that appears click Autoplay in the Hardware category o Scroll to the bottom of the Autoplay window and select Reset all defaults then click Save Alternatively you can temporarily bypass Autorun e Wait for two minutes after you connect your C6 to your computer then click Start My Computer or Computer e Inthe window that appears find Clickfree_System e Double click on it and Clickfree should launch CLICKFREE SOFTWARE UPDATES From time to time Clickfree software is upgraded
4. ed 3 In the left side of the window click on the computer that you want to change settings for then click Backup Settings 4 Choose the folder s you want Clickfree to exclude Clickfree C6 Easy Imaging August 4 2011 e To exclude a folder and all folders below it make sure that the check box is checked like this WL My Documents 5 Click Save when you are done CAN I EXCLUDE AN INDIVIDUAL FILE FROM BACKUP You can only exclude folders from being backed up How DO SCHEDULE AUTOMATIC BACKUPS The Clickfree scheduler runs a backup automatically as long as the C6 is connected to the computer The default backup interval is once a day If you want to change it Connect the C6 to your computer and wait for the Welcome window to appear Before the countdown gets to zero click Options Click the Scheduler tab The backup schedule for this computer is shown Choose the interval and time to start the backup Click OK OF oe oe Ne At the set time interval a backup is started automatically with no intervention from you as long as the C6 is connected to the computer However if your C6 uses password protection the scheduled backup is delayed until you enter the password WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER When Clickfree runs it can only back up the content that you can access from your login and restore content to locations you have access to If you log in as the Administrator then everything wi
5. ll be backed up Clickfree C6 Easy Imaging August 4 2011 CAN I BACK UP MORE THAN ONE COMPUTER C6 can backup as many computers as you like you are limited only by the amount of space on your C6 Clickfree creates a unique identifier for each computer that it is used with regardless of the computer s name This allows Clickfree to back up content for more than one computer without the files getting mixed up with each other even if all of the computers have the same name You can change the name of a computer after backup to make it easier to remember which computer is which USING PASSWORD PROTECTION If you set a password a scheduled backup is delayed until you enter the password How DO I ENABLE PASSWORD PROTECTION 1 2 3 4 5 Connect the C6 to your computer and wait for the Welcome window to appear Before the countdown gets to zero click Options Click the Tools tab Click Enable Password Type your password in both the New Password and Retype Password fields Clickfree imposes no restrictions on the password and treats upper case and lower case letters as identical But you should pick a password that would be difficult for anyone else to discover and that you will be able to remember if you forget your password there is no way to recover any backed up content from the C6 Optionally set a hint that can be used to help you remember your password Click OK How DO l IMPORT Music EASY Music You ca
6. m EASY Fix Easily recover from computer crashes caused by viruses or software corruption often within minutes EASY Run Patented Easy Run automatically backs up your photos and other personal files software programs and Windows operating system just plug it in EASY Organizer Automatically finds and organizes your photos and all other personal files for backup EASY Viewer View all backed up photos and other personal files just like on your computer EASY Restore Your complete personal file backup and photos can be easily transferred to a new computer WHAT ARE THE MINIMUM SYSTEM REQUIREMENTS FOR C6 Windows Vista Windows XP or Windows 7
7. m one directory to another on the computer they will not be backed up again and only the directory information will be updated CAN TRANSFER PROGRAMS OR WINDOWS TO A NEW COMPUTER No the C6 will backup your software programs and Windows operating system but they can only be restored to the same computer All of your personal content photos music video email etc can be restored to a new computer Do I NEED TO MAKE A RECOVERY CD IF HAVE A C6 If you have done a backup when your computer was new it will be very similar to a set of recovery discs There is always a chance that your computer manufacturer does something unique on the recovery discs that you may want in the future so making a set couldn t hurt CAN A C6 BACKUP AN EXTERNAL HARD DRIVE HAVE CONNECTED TO MY COMPUTER No the Clickfree C6 will only backup your internal Windows hard drives inside your computer Even if you have 2 or 3 Windows hard drives inside your computer and even if they are hidden they will still be backed up Clickfree C6 Easy Imaging August 4 2011 WHEN CLICK ON THE RESTORE TRANSFER BUTTON DON T SEE WINDOWS OR PROGRAMS When you use the normal Restore Transfer feature in Clickfree it will allow you to restore all of your personal content photos music video email etc If you would like to restore Windows and software programs you will need to use Easy Fix See instructions specific to launching Easy Fix at http
8. n use your C6 to copy music from your iPod iPhone iPad to your computer 1 2 3 4 5 Connect the C6 to your computer and wait for the Welcome window to appear Before the countdown gets to zero click Options Click the EASY Music tab Attach your iPod iPhone iPad to a USB port on your computer Click EASY Music Clickfree C6 Easy Imaging August 4 2011 6 Select the iPod iPhone iPad to import music from and click Next 7 Select the music to be copied by selecting a combination of the Playlists on the left and individual Titles on the right or to import all of the music on the iPod iPhone iPad select the Import All Music check box A grey checkmark in a playlist s check box means that some of its titles are selected Note that since a title may be included in more than one playlist selecting or clearing any given playlist may result in a change in the selection status of other playlists You can use the controls at the bottom left of the window to play any title from your iPod through your computer s sound system If the title will not play in Windows Media Player the appropriate program opens to play it 8 If you do not want to import the music to iTunes clear the Automatically add imported music to your iTunes library check box 9 Click Browse to select the location to copy the music files to 10 Click Start Copy The music files are imported to your computer 11 Click Close If you are adding the imported m
9. ns on EASY Fix Select the Re image from the Advanced options and follow the on screen prompts to choose the backup version from which you want to restore from and Clickfree C6 will restore your entire PC disk to exactly like it was at the time of the backup Clickfree C6 Easy Imaging August 4 2011 WHAT IS CLICKFREE C6 AND How IS CLICKFREE C6 DIFFERENT FROM OTHER CLICKFREE AUTOMATIC BACKUP PRODUCTS The Clickfree C6 is the only backup drive in the Clickfree product lineup that will backup the entire computer s contents EASY Imaging including the Windows Operating System installed software programs as well as all personal content stored on the computer s hard drive Previous Clickfree drives only support content backup The Clickfree C6 also comes with a unique feature called EASY Fix EASY Fix is a suite of tools that allow the user to perform e Emergency Backup Recovery Recover personal files even after Windows has crashed and will not restart e Repair Reset Easily repair your computer including your Windows operating system and software programs from a previous backup without affecting your personal files e Reimage In the case of a computer hard drive failure easily reimage everything onto your computer s hard drive WHAT ARE THE MAIN FEATURES OF CLICKFREE C6 EASY Imaging Automatically backs up your entire computer including your photos and other personal files software programs and Windows operating syste
10. usic to your iTunes library wait until the Adding new music box closes How DO BACK UP ONTO CDs oR DVDs EASY ARCHIVER 1 Connect the C6 to your computer and wait for the Welcome window to appear 2 Before the countdown gets to zero click Options 3 Click the EASY Archiver tab then click Launch EASY Archiver 4 The Clickfree DVD backup program starts up Follow the instructions Clickfree tells you to label the disk with a number and date If you have more than one computer to back up you should also write the computer s name seen on the Backup Summary window on the disk In addition since Clickfree identifies backups by number date and time you should also write the time of backup if it is possible that you may make more than one backup in a day CAN BACK UP TWO COMPUTERS WITH DIFFERENT OPERATING SYSTEMS ON THE SAME CLICKFREE C6 Yes you can backup two computers with different Windows operating systems onto the same ClickFree C6 Clickfree C6 Easy Imaging August 4 2011 CAN PUT BOTH FORMATS MAC amp PC ON THE SAME CLICKFREE C6 No the Clickfree C6 does not support backup on MAC IF HAVE APC HARD DISK CRASH AND NEED TO REPLACE MY HARD DRIVE HOW DO RESTORE MY PERSONAL FILES AND SOFTWARE APPLICATIONS Once the new disk drive is installed into your PC connect the Clickfree C6 to your computer Turn on your PC on and ensure the computer starts using EASY Fix please refer to the User Manual for instructio
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