Digital Check Corporation
Contents
1. ccccceeccceceeceeeeceeceeeeeeeseecesseeeesecesseeeeseueesseessaeeeseeeessaeeesaes 9 Disconnecting the USB and Power Supply Cables cccccccccsececeeeeeceececseeeeceeeesseeeeseeeessaeeeseeeesseeessneeessaees 9 Installing the Ink Cartridge ccccssecsessesceseeceseeeeeeeecensesenseeeeneesonseeoaneeoeasesoaseeoegsesoasesongeseeasesonssssenseseanenes 10 Installing the Ink Cartridge CONTINUE cccceccceecceceeeeceeeeeseeeeceeeesaeeeeceeeesseeeeseeeessaeeeseueessaeessaeeeseeetaaeeesaes 11 installing the Franker ROS se casesecticcasecenesesecrecsasecenesesesrsesanedenesesecrsesansdnnesesecrsesanedrnesesearsesasednsesssecrsesaseernesees 12 TOSUING INE SCANNET sarosa EOE EEEE EEE EE 13 KSAM Ne Opina USB DIVET ceren eE EE E E EE EEE EE 13 EA STAN SCANS 2 saer Eee Eee en ra en re Rhen en ener ned 13 Getting Started with the CheXpress CX30 ccccsceecssseeeneeceeseeceseeeenseeeeseesenseeoaseesensesoenessensesonseseensesoanenes 14 LEDES as WI GIG AION eei eE e E e e e E E E eE 14 LED aU NCA CONNU oea E 15 Exit Door Function and Optional Scan Modes cccccceeccceeececeeeseeeeeseececeeeeeseeceseeeesseeeeseueesseeeseesetaeeeesaes 15 Inserting an Hem into the Scanner sessirnir u a aens ESERE 16 Accessing the CheXpress CX30 ccsssccceseecssseeceseeceneeecnseeceneeseaseeeeneeseaseecansecensesoaseeoensesonsesoeseenensesoenessens 17 Removing THe OVER i ee ee ee ne Ea AEE ee 17 POCO SING tile AIC N2. Page 13 gt DIGITAL CheXpress CX30 User Manual ECA i Rev 042914 Getting Started with the CheXpress CX30 LED Status Indicator Off or No LED The USB cable is not connected and or no power to the scanner Off LED USB and or Power cables are not connected Red LED Scanner USB and Power Supply cables are properly connected This is the default state when an application is not controlling the scanner or has not yet acquired the scanner Note Both ends of the USB cable must be plugged in for the LED light to turn Red If the LED does not turn Red check and reseat the end of the USB cable going into the PC and into the scanner and that the PC is turned on Then check that the Power Supply cables are connected properly and the source is live Red LED USB and Power cables are connected Page 14 TD DIGITAL CheXpress CX30 User Manual ee Rev 042914 LED Status Indicator continued Green LED The scanning application has successfully acquired the scanner and it is ready to be used Green LED Scanner is ready to use Additional LED Information After the CheXpress CX30 is synchronized with the application the LED is used to detect the presence of documents in the entry pocket and will turn Orange when a document has been loaded After a document is scanned using the Scan amp Return mode the check will stop in the entry pocket and show
3. If you notice either streaking or fading on the images the camera glass might require cleaning See the Cleaning the CX30 Cameras section for additional information MICR Errors Confirm that the document has known working MICR ink toner If MICR errors are still occurring verify that the CX30 Power Supply or another device s Power Supply is at least 6 or more inches away from the scanner Next inspect the MICR assembly for debris particularly metal objects Using the Diagnostic Pop Up The Diagnostics will show a variety of PC and scanner information This information can be copied and pasted into an email to send to support Note To enable the diagnostic pop up the scanning application has to be active and fully connected with the scanner Step 1 Press and hold the Shift key Step 2 Power cycle the scanner using the Reset Button or disconnecting and then reconnecting the Power Supply cable Step 3 Release the Shift key y The scanner diagnostics pop up should now be showing on the PC Page 21 TD DIGITAL CheXpress CX30 User Manual h Rev 042914 CheXpress CX30 Frequently Asked Questions How Many Checks Per Minute Should My CX30 Scan The CX30 is a manual feed scanner and its performance is dependent upon the operator The CX30 has a rated speed of approximately 30 documents per minute DPM in scan and return mode Actual throughput will vary depending on the PC configur
4. EET E 21 SIMIC the Diagnosi POD UD ccccavcdcsescctarapsaupesanessecaesecuntcassccicesesnn GeapeautacupecundeapescioeapesnnteageausGeusecesGeapesceeipests 21 CheXpress CX30 Frequently Asked Questions ccccceeseeeeeseeeseeneeeeeseesoenseesoaseesoeaseesoaneesoeaseesoeneessonees 22 How Many Checks Per Minute Should My CX30 SCAN ccccccccccceecccceeceeeeeeeseeeeseeeesseeeeseeessaeeeseeeesaaeeesaes 22 Why Am I Getting Skewed or Short Images cccccceeccceecceeeeceeeeseeeceeeeseeeeeeeeseueeseeeseueeseeeseeeseeesseesaneesaees 22 What is the LED Status Light Sequence axsjsscnscesattcnstwasasdavachiazcesshonscuwain SELER LENE REE ENE KEE ENE SEERNE REE E NERE LERNER ELSE ENE 22 What About Avoiding MICR Read Head Interference ccccccseccceeeceeeceeeeceeeeseeeseuseseeesueeseeeesseesaneesanes 22 When Should the CX30 Be Cleaned 0 0 cccccccccccseececeeeeeseeeeceeeeseeeeeseeeeseeeeeseeesseeeeseeeessaeeeseueetsaeeeseesessneeess 22 How Long Does the Ink Cartridge Last vecciscssesdcctsccaisecsunodseriecsiseseaned setienalsessunnd senienal scnieenicetsaeobscasuendactbacedes 22 CheXpress CX30 Specifications cccccccceseeeeeseeceneeeeeseeceseesensesoeseeseseseeseeseaseeoeseecensesosesoensssonseseaeesoneenes 23 Digital Check Contact Information ccccceeeeeeeseeceneeeeneeeeeneeeeaseseaseeeeaseeoaseeeeaseeoanseoessesoasesoesessoasesoenessonees 24 Page 3 TD DIGITAL CheXpress CX30 User Manual h Re
5. section and throughout the document track Remove any staples paperclips debris etc that might have accumulated during use Have a can of compressed air available to blow out the document track on a regular basis See the Accessing the CheXpress CX30 section for additional information on removing the scanner cover to provide access to the document track Cleaning the CX30 Cameras To clean the cameras use a Digital Check cleaning swab or a clean cloth to wipe the camera glass Be careful not to scratch the glass when cleaning or accessing the camera for any reason See the Accessing the Cameras section for additional information on opening the assembly prior to cleaning Cleaning the CX30 Drive Rollers Use the Digital Check scanner cleaning cards PN IS0028 available at www digitalcheck com for regular cleaning maintenance Note Use a scanning application or Digital Check s ScanLite2 utility to allow the CX30 to feed the cleaning card Scanning in Pass Through mode is also recommend Pass Through mode can be enabled by opening the rear door of the CX30 prior to running the scanning application or ScanLite2 See the Exit Door Function and Optional Scan Modes section for more information Page 19 C gt DIGITAL CheXpress CX30 User Manual n C A E CK Rev 042914 Cleaning the CX30 Drive Rollers continued Insert a cleaning card and feed the card through around 6 8 times Allow the ca
6. CX30 Features External View of the CheXpress CX30 Entry Tray Main Cover LED Status Indicator Reset Locking Button Tabs Bottom View of the CheXpress CX30 E AR gm USB Port Cable Power Channels Connector Page 6 DIGI TALE CheXpress CX30 User Manual C HECK Rev 042914 Exit Door Positions of the CheXpress CX30 Located at the rear of the scanner is an exit door that can be opened to enable the Pass Through mode on the CheXpress CX30 scanner See the Exit Door Function and Optional Scan Modes section for details about how the exit door can be used to enable additional scanning modes Door Closed Scan amp Return Mode Door Open Pass Through Mode Page 7 TD DIGITAL CheXpress CX30 User Manual _ Rev 042914 CheXpress CX30 Initial Setup New User Notice PLEASE NOTE Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Digital Check does not provide scanning software Please contact your bank or other solution provider for further assistance with installing the driver or getting the scanning software set up or installed Digital Check provides only an optional driver installation utility and a separate demonstration program See the Installing the Optional USB Driver section or the Installing ScanLite2 section for additional information Unboxing the CheXpress C
7. DIGI TAL CHECK CHEXPRESS cX30 2 THOM 123 AER SAMPLE y Pay s A A Saa BE ae E Howe i a i E i E SE j CheXpress CX30 User Manual April 2014_Rev 042914 TD DIGITAL CheXpress CX30 User Manual Rev 042914 About the CheXpress CX30 vic secre erect EEN 4 Radio Ffedten ev MOn EEN ESS ERE E E E A E 4 CheXpress CX30 System REQuIreMentts cccccccccecccceececeeeeeseeeeseecessaeceseeeeseaeeesecesseeesseeeessaeesseeeeseneetseeeesaes 4 CheXpress CX30 Included Equipment 2222222 ss EEN 5 CheXpress CX30 Features snnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn nnnm nnmnnn mnnn m nnmnnn nennen nnmnnn 6 External View of the CheXpress CX80 ccccccccccsececseeeeceeeeeeeeeeceeeeseeeeeseecessaeeeseueesseeeeseeeessueeeseeeeseneeeseeesaaees 6 BOOM VieW Of ING GUEXDIESS OX Us SEE E E E ETERN ELSE EEA 6 Exit Door Positions of the CheXpress CXS0 cccccceeccceececeeeeeceeceseeeeeseuceseeeeeseusessaeeeseueesseesseeessneesseeeesaaees 7 CheXpress CX30 Initial Setup sted stece isda cedecedetresetetecedetedawesniedenetevcd aneeneinuetatetaueenieinnedetedaupensinuesaiedsueetsdeuseeteteus 8 ING W WISER NOICO erranen e TE seine alsaaiunceaenennnceenttendseamreasacsaaset E E E 8 Unboxing the CheXpreSs CX30 cccccccccceecccseeeeeeeceeeeeeeseeeesseeeeseeeesseeceseecessaeeeseueessaeeeseueessaeesseeessneetseeeenaees 8 Cable Connections and Scanner Placement
8. Information Digital Check Corp Corporate Headquarters Digital Check Corp 630 Dundee Road Suite 210 Northbrook IL 60062 Phone 847 446 2286 Fax 847 441 5507 Design and Manufacturing Digital Check Corp 10231 Trademark Street Rancho Cucamonga CA 91730 Phone 909 945 5106 Fax 909 948 3788 Visit us at www digitalcheck com y Purchase Consumables y Additional Product Information Y Technical Support and More CheXpress is a trademark of Digital Check Corp All other trademarks are the property of their respective owners Page 24
9. X30 Lay the box on its side and slide out the packaging and scanner Lift off the top plastic insert the USB cable is inside then lift the scanner from the bottom insert USB Cable inside on top plastic insert Power Supply Ink Cartridge only with inkjet models CheXpress CX30 Scanner Page 8 TD DIGITAL CheXpress CX30 User Manual we Rev 042914 Cable Connections and Scanner Placement Note Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software y Place the unit on a flat surface near the PC and away from direct light sources such as spot lights or underneath desk lamps Place the scanner is a position that is at least 6 inches away from its Power Supply or others y Connect the external Power Supply by plugging the connector into the bottom access port yY Connect the USB cable by plugging it into the bottom access port v Route the two cords through any of the three cable channels to provide the best routing for your environment Disconnecting the USB and Power Supply Cables When removing or disconnecting the USB or Power Supply cables from the CheXpress CX30 be sure to pull straight back on the cable and remove as shown below Do not remove the cable by pulling up vertically or at an angle Doing so can damage the connector The cables must be removed by gently pulling straight
10. a flashing Orange light This indicates the document has been scanned and it can be removed A flashing Red LED indicates an error Select an eject option within the application if available or look for a document in the path and press and release the Reset Button on the side of the scanner Exit Door Function and Optional Scan Modes The various scan modes depend upon the scan mode selected by the application and the open or closed position of the exit door before the scanning application is started Scan amp Return This is the default and most commonly used mode The Exit Door is in the closed position The document will feed into the scanner and then return to the Entry Tray area after it has been scanned Pass Through To enable this mode you will need to manually open the exit door prior to launching your scanning application or demo software e g ScanLite2 With the exit door in the open position the documents will feed straight through the scanner and stack in the exit door Up to five items can stack in the exit door To return back to Scan amp Return mode you will need to close the exit door and restart the scanning application Page 15 TD DIGITAL CheXpress CX30 User Manual Rese aes Rev 042914 Inserting an Item into the Scanner The manual drop and slide style feeder takes just one item at a time Use the following directions Step 1 Remove all rubber bands staples paper cli
11. as scat sta tcet attsacee eens et asdaceat ones seemetencactiseecncne otancaet oneadeatatdanestesaescanasdaseseaneeseaeeteancetaseeieade 18 Accessing the Internal Document Path cccceccceecceeeceeeseeeeeeeseeeseeeseeesaeeseeeseeeseesseeteeeseeeteeeseeeseeeseeeeeeees 18 Page 2 TD DIGITAL CheXpress CX30 User Manual Rev 042914 CheXpress CX30 Routine Maintenance ccccsseeesseeceseecenseeceneeseneeseeseecenseseeseesenseeoaneseeasesonsesoeneesonneses 19 CheXpress CX30 Maintenance Overview c cccccsecccceseeceeeeeseeeeceeeseeeeeseesessaeeeseeeesseesseeeessusesseeeseeeesaeeeess 19 IMSPECI ING CX30 Document VAC Kecses E EE O E 19 Cleaning the CX30 CaMerae cccccccccccsececseecesececeeeeeseeeeseesesseeeseneessaeeeseeessaeeeseusessaeessaueeseusesseeeeseneessaeeess 19 Cleaning the GX30 Drive ROILEFS eee en eee an ee ee ee 19 Cleaning the CX30 Drive Rollers continued cccccecccceeeeceeeeeceeeeseeeeeseeeesseeeeseeeessaeesseeeeseeeessaeeeseeesaeeeess 20 CheXpress CX30 Troubleshooting ccccscecceeseceeneecenseeceseeeenseeceseeseaseneeseecenseeoaseesenseeonessensesoaseseeneesonnenes 21 D c ment Feeding Problem bara ARE EEG AA ONES RE ERR Ad BARE KEE ERE FE ERA EEK EA AAL AE kk RENEE ERKENDER 21 Clearing Jams ccccecccceeccceeeccceeeceeeeeeeeeeceeeeeeeeeeseeeseeeeeseeeseeeeeseeeeseaeeseaeeeseeeessaeeesaesessaeessaueesensesseeeeseesesseeeess 21 ARTEN EET ee eee eee eee 21 MIOR NS ONS
12. ation physical size of the items scanned mode of operation etc Why Am I Getting Skewed or Short Images If you notice that the images are skewing or coming up short pay attention to inserting the documents flat into the Entry Tray and sliding them into the path Documents inserted with a tilt or skew can be pulled into the scanner tilted and can cause image quality issues What is the LED Status Light Sequence The proper LED sequence is for the LED to turn Red when the Power Supply and USB cables are connected to the scanner and to an outlet and the PC This is followed by the LED turning Green once the application or scanning software is running and detects the scanner If the LED does not turn Red check the USB and Power Supply cable connection and the power source What About Avoiding MICR Read Head Interference Keep the CX30 Power Supply and others small desk fans or similar devices at least 6 12 inches away from the scanner to keep them from interfering with the magnetic read head When Should the CX30 Be Cleaned The recommended cleaning cycle is only as needed A typical cycle is every few months See the CheXpress CX30 Routine Maintenance section for specific instructions on how to properly clean the CX30 How Long Does the Ink Cartridge Last Once opened the practical life of the ink cartridge is six to twelve months depending on usage and environment However
13. back on the cable from the connector it ier Disconnect the USB and Power oz gr L8S0000M EN IG e MM ES vsn NI gaa 1awassv 9 cables by carefully pulling straight and back on the cables Page 9 w DIGI TAL CheXpress CX30 User Manual CS CHECK Rev 042914 Installing the Ink Cartridge Note This step only applies to CheXpress CX30s that have the optional inkjet configuration Follow these instructions when installing the ink cartridge for the first time or when replacing an empty cartridge Inkjet platform style might vary based on production The cartridges are installed the same way for all CX30 platform styles Step 1 Gently pull out the tabs on both sides of the scanner cover Lift up on the cover to remove it and provide access to the inkjet platform py AA Pull tab Locking Tab Lift cover up Scanner to open to remove Cover Step 2 Open the ink cartridge pouch and remove the protective tape covering the ink nozzles Be careful not to touch the ink nozzle with your fingers or allow it to come in contact with anything else Remove Tape Seal Page 10 gt DIGITAL CheXpress CX30 User Manual CHECK Rev 042914 Installing the Ink Cartridge continued Step 3 Insert the nozzle end of the cartridge into the platform first while keeping the reservoir end of the cartridge tilted slightly upward Push the cartridge downward until it snaps into position The cartridge s
14. he various USB devices connected to the PC during the driver installation Step 3 If downloaded saved to a local drive double click on the TellerScanDriver exe file to start the installation sequence Follow the on screen steps to complete the installation Step 4 With the USB and Power Supply cables connected to the PC the status LED on the scanner should now be active y Windows should now detect a new hardware device v The scanner is ready to be used with a scanning application or a Digital Check demo program Installing ScanLite2 The Digital Check demo program ScanLite2 is a basic utility that allows you to scan and view images and test the various scanner functions ScanLite2 is also useful for cleaning the scanner See the Cleaning the CX30 Drive Rollers section for additional information Step 1 Download or Run the ScanLite2 installation file from www digitalcheck com Step 2 If downloaded saved to a local drive double click on the ScanLite2 exe file to start the installation sequence Follow the on screen steps to complete the installation Step 3 ScanLite2 will launch automatically after installation or it can be started from a shortcut that is placed on the Desktop during the installation process Note ScanLite2 does not save any image or MICR data to the PC Once the scanned item disappears from the screen or the utility is shutdown the data is removed cleared
15. hould be level with the baseplate when it is fully seated Inkjet Platform Push down Correctly on cartridge Inserted Step 4 Replace the center cover by setting it back on the unit vertically Make sure that both sides of the Locking Tabs are fully latched If replacing an existing cartridge remove the ink cartridge by grasping the small tab at the rear end and gently pulling upward Replace the ink cartridge using the steps above Note If the scanner has to be transported by common carrier from one place to another or will experience extended periods of inactivity it is advisable to remove the ink cartridge from the scanner and seal it in an airtight bag If the cartridge has not been used for an extended period of time it might be necessary to clean the inkjet nozzles by blotting them with a towel dampened with water Page 11 FFDIGI TAL CheXpress CX30 User Manual Rev 042914 Installing the Franker Roller Note This step only applies to CheXpress CX30s that have the optional franker configuration Follow these instructions when installing the franker roller for the first time or when replacing an empty franking roller Step 1 Remove the Main Scanner Cover Open the Exit Door located at the rear of the scanner Locate the Spring Loaded Arm Spring Loaded Arm Step 3 Holding the Franker Roller as shown slide the Roller onto the Post slide the Franker Roller onto the Post Ste
16. make it easy to access and clean both cameras Pinch lock to Camera n es open door Door Lock amera Glass Accessing the Internal Document Path The document path of the CheXpress CX30 offers a straight through or U path that can be accessed by opening the swing out style hinged doors located near the cameras and at the rear of the scanner To open the track locate the tab and pinch it together to unlock the door When you close the door the tab will click back into place and into a locked position Pinch lock to Semel eee open door een Page 18 TD DIGITAL CheXpress CX30 User Manual h Rev 042914 CheXpress CX30 Routine Maintenance CheXpress CX30 Maintenance Overview Over time ink dirt and dust particles will collect on the scanner rollers and in the document track Therefore it Is necessary to clean these areas to ensure reliable performance Perform a periodic inspection of the document track and use a Digital Check cleaning card to clean the scanner rollers Using a can of compressed air will help keep the document track clean Inspect the quality of the captured images on a regular basis If the image quality drops off clean the camera glass by following the procedure below Inspect the CX30 Document Track In addition to routine drive roller cleaning a periodic inspection of the entire document track area is also recommended The use of s flashlight will enhance the visual inspection in the camera
17. p 2 Swing out and hold the Spring Loaded rm open as shown The Franker Roller will slide onto a Post that is part of the Spring Loaded Arm Step 4 Confirm that the Franker Roller is fully seated onto the Post The top of the Post should be level with the Franker Roller as shown The Tab on the Spring Loaded Arm should be touching the metal Plunger as shown Close the Exit Door and replace the Main Scanner Cover d Top ofthe Post SYG is level with the ee Franker Roller Page 12 TD DIGITAL CheXpress CX30 User Manual h Rev 042914 Testing the Scanner Installing the Optional USB Driver PLEASE NOTE Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Digital Check does not provide scanning software Please contact your bank or other solution provider for further assistance with installing the driver or getting the scanning software set up or installed Digital Check provides only an optional driver installation utility and a separate demonstration program Step 1 Download or Run the TellerScan USB Driver installation file from www digitalcheck com Step 2 If the scanner is currently connected to the PC disconnect the USB cable from the PC Turn the power off on any locally attached USB devices such as printers scanners or multifunction devices This will help eliminate any possible conflicts between t
18. ps pins etc Step 2 Load the item by sliding it into the Entry Tray with the front of the item facing out and away from the scanner Step 3 Items must be inserted flat into the Entry Tray and slide forward until they stop or are pulled into the scanner y The status LED should momentarily turn Orange just before the item is pulled into the scanner Note Depending upon the scan mode selected by the application and the open or closed position of the exit door the document will either scan through the unit and stop in the exit door or scan and return back to the Entry Tray for easy removal Slide the item into the Entry Tray until it stops or the LED turns Orange The item has been detected by the scanner and the LED is now Orange Page 16 TD DIGITAL CheXpress CX30 User Manual lt CHECK Rev 042914 Accessing the CheXpress CX30 Removing the Cover The CheXpress CX30 has a removable cover Gently pull up on the Locking Tabs located at the base of the scanner to provide access to the interior of the scanner f gy Pull tab Lift cover up Scanner Locking Tab to open to remove Cover Page 17 gt DIGITAL CheXpress CX30 User Manual CHECK Rev 042914 Accessing the Cameras The cameras can be easily cleaned by opening the outer camera door The cameras are recessed to minimize dirt and debris accumulation but the CheXpress CX30 has been designed to
19. quency Interference The CheXpress CX30 generates uses and can radiate radio frequency energy If the unit is not installed and used properly that is in strict accordance with the instructions in this manual it can cause harmful interference to radio communications It has been tested and found to comply with the limits for Class B digital devices pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against harmful interference when operated in a commercial environment Operation of this equipment in a residential area is not likely to cause interference due to its Class B rating CheXpress CX30 System Requirements 2 4 GHz Dual Core Processor or faster 1 6 GHz Pentium IV class processor or faster 2 GB RAM or more 1 GB RAM 10 GB free disk space 1 5 GB free disk space Windows 7 or 8 64 bit Windows XP Windows Vista or Windows 7 32 64 bit USB 2 0 port USB 2 0 port DCC API 10 09 or newer DCC API 9 00 Page 4 TD DIGITAL CheXpress CX30 User Manual h Rev 042914 CheXpress CX30 Included Equipment The CheXpress CX30 includes the following equipment in the box v CheXpress CX30 check scanner y USB 2 0 cable with mini B connector v Ink cartridge MS0083 Note Ink cartridges are included only with Inkjet models y Franker stamp Note Ink cartridges are included only with Franker models Page 5 CheXpress CX30 User Manual ECS Rev 042914 CheXpress
20. rd to scan all of the way through flipping the card between cycles top to bottom or to a clean side after each pass though the scanner Discard the cleaning card s after use Cleaning cards are inserted the Feed the cleaning card through the scanner several times Exit Door opened to enable Pass Through mode Flip and rotate the card to a clean side as needed same way as a normal item Page 20 TD DIGITAL CheXpress CX30 User Manual h Rev 042914 CheXpress CX30 Troubleshooting Document Feeding Problems If you notice feeding problems straighten any bent or folder edges on the item and make sure that only one item at a time is being inserted into the scanner Look for debris in the scanner document track if the item starts to scan but stops in the path instead of exiting normally If feeding problems are still experienced try cleaning the drive rollers See the Cleaning the CX30 Drive Rollers section for additional information Note Items that jam in Scan amp Return mode might be caused by folded or damaged edges especially the trailing edges on the items Clearing Jams lf a jam occurs the paper path must be cleared If the document does not exit the track grab the document with both hands and carefully wiggle the document back and forth while lifting up See the Accessing the CheXpress CX30 section for additional information on how to open up and access the scanner Image Quality
21. t Two Sided Duplex 2 Scan Modules Scan Module Contact Image Sensor CIS Resolution 300 dpi 1276 Pixel Linear Array Light Source Tri Color LEDs Image Resolution Optical 300 x 300 dpi 8 bit grayscale 300 x 300 dpi 24 bit color Image Resolution by Software Scaling 240 x 240 Scan at 300 dpi and scaling down to 240 200 x 200 Scan at 300 dpi and scaling down to 200 120 x 120 Scan at 300 dpi and scaling down to 120 100 x 100 Scan at 300 dpi and scaling down to 100 Supported Compression JPEG 24 bit color 8 bit grayscale BMP 24 bit color 4 or 8 bit grayscale TIFF Group 4 B W DCC API Requirements DCC API Version 9 00 minimum DCC API Version 10 09 or newer recommended Supported Operating Systems Windows XP Windows Vista 32 64 bit Windows 72 32 64 bit Windows 8 32 64 bit Mac OS X 10 6 or newer Ubuntu 7 05 or newer Red Hat AS OpenSuse Electrical Power consumption 24 Watts Input Voltage 100 to 240 VAC 50 60 Hz Separate Standard Power Supply Auto sensing for voltage Product Warranty 1 year warranty Mean Time To Repair MTTR 15 minutes Environmental Operating Temperature 60 90 F 15 32 C Operating Humidity 35 85 non condensing Certifications Safety UL cUL CE FCC Class B EMC IEC CE Efficiency CEC V 115V Power Supply RoHS Compliant Page 23 FFDIGI TAL CheXpress CX30 User Manual Rev 042914 Digital Check Contact
22. the rated character yield on the inkjet cartridge is between 5 7 million characters Do not shake or drop to cartridge which can cause the printing to fail Digital Check recommends keeping a spare cartridge on hand in case the current cartridge cannot be used Page 22 FF DIGI TAL bug CheXpress CX30 User Manual Rev 042914 CheXpress CX30 Specifications Unit Size Height 7 47 18 97 cm Width 3 92 9 96 cm Length 9 38 23 83 cm Weight 3 95 Ibs 1 8 kg Paper Size Document Height 2 12 4 25 54 108 mm Image Capture Height Up to 4 17 106 mm Document Length 3 19 8 98 121 228 mm Document Weight Scan amp Return Mode 16 28 Ib bond 60 105 gsm Pass Through Mode 16 54 Ib bond 60 203 gsm Document Thickness Scan amp Return Mode 0 0032 0 0058 0 081 0 147 mm Pass Through 0 0032 0 0090 0 081 0 229 mm Printer Programmable single line inkjet printer with user replaceable cartridge In Line MICR Recognition Magnetic Ink Character Recognition for E13B North America and CMC7 Europe Optical Character Recognition to enhance MICR Read further enhanced using DCC s Best Read API function Transport Speed 19 69 inches per second 50 cm Throughput Scan amp Return Mode 15 DPM Pass Through Mode 30 DPM Standard Interface Standard USB 2 0 with mini B Scan Modes Scan amp Return Pass Through Scanning Method Concurren
23. v 042914 About the CheXpress CX30 The CheXpress CX30 small business is an easy to use and compact scanner that connects to a personal computer PC The CheXpress CX30 automatically scans the front and or back of checks and also reads the MICR Magnetic Ink Character Recognition code line The images and data are then transmitted through a Universal Serial Bus USB interface to the PC The CheXpress CX30 model has a single item manual drop and slide feeder that offers several modes of operation The default mode is the Scan amp Return operation Other options are Pass Through and Scan Park amp Return These are controlled through the application and by the exit door position See the Exit Door Function and Optional Scan Modes section for more information on how to enable the various scan modes The CheXpress CX30 model is rated at up to 30 documents per minute DPM scanning speed Speeds and will vary based on the applications used the PC processing speeds and mode of operation The CheXpress CX30 uses mini connectors in a recessed area in the bottom cover along with multiple cable channels to minimize desk foot print and increase placement options The scanner does not use an On Off switch but it does have a momentary Reset Button that can be pressed to reset the scanner if needed The CheXpress CX30 is powered off when the PC powers down as it senses the loss of power to the USB port Radio Fre
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