Customer User Interface User Manual
Contents
1. secs secs secs secs secs View RMS Info Screen Function The CUI Update Customer Site Specifications screen allows users to enter or modify billing minimum and billing increment data for specific Company ICOs for the chosen customer The database fields that already contain information will have that information displayed automatically Screen Activity After confirming that the proper customer information is displayed the user adds new information or changes existing information for the specific ICOs All Company ICOs are displayed whether or not they pass traffic for a customer However only those ICOs that pass traffic will have data in the billing minimum and billing increment fields For new or updated information users should type in the whole numbers remembering that information is specified in seconds To remove an ICO delete the information in the appropriate ICO row After making changes the user must select lt Save Update gt to store the data in the database All other choices transfer the user to a different screen without saving the modified information Selecting lt Select Customer gt returns the user to Choose Customer screen Selecting lt View Cust Info gt transfers the user to the Update Customer Information screen while selecting lt View RMS Info gt transfers the user to the Update RMS Customer Information screen CUI CHOOSE RMS CUSTOMER SCREEN CUI2. Choose Rate Management System RMS Customer View View Cust Info RMS Info Note Fields that already contain information will have that information displayed automatically Otherwise the fields will be blank Screen Function The CUI Choose RMS Customer screen allows users to choose the customer they want to work on by working with drop down menus Screen Activity Users need at least one of the following pieces of information to begin the Customer ID the Customer Name or the Customer Colo Code Users click on a drop down arrow and the database retrieves all associated information Users then select the desired name ID or colo code with the mouse When the field is populated the user selects lt Enter gt This action fills the remaining two fields with basic information After examining the information users choose their next action Selecting lt View Cust Info gt brings up the Update Customer Information screen Selecting lt View RMS Info gt brings up the Update RMS Customer Information Setup screen Selecting lt Exit gt brings up the Customer User Interface Billing Tree Main Menu screen CUI UPDATE RMS CUSTOMER INFORMATION SCREEN CUI Update RMS Customer Information Customer ID Customer Name Cust Colo Code Customer in RMS Product Customer Type International Type Backdate Allowed HERE EEE Default Increase Interval days i in days i Default Decrease Interval days L indays 4 eoeaa
3. Customer Rate Modification Text Bay ee N De eae Ly Customer Text Field 2 4 customer text to be filled in Customer Text Field 3 Be wwe eweweweweweweweweweweweweweweweweweew ewww ewe wewewewewewewewewewwewwewweweweweweweweweweweee Customer Text Field 4 i customer text to be filled in Customer Text Field 5 r Customer Text Field 8 ae URN EA EAEE REEE A Sener ar Ras aya le eral eRe ESE ASTE J Save Select View Update RMS RMS Info Customer Note Fields that already contain information will have that information displayed automatically Otherwise the fields will be blank Screen Function The Update Customer Rate Modification Text screen allows users to enter or modify the text that is placed on rate modifications In general Customer Text Fields and 2 contain default information that is displayed on all Company rate modifications The text fields that already contain information will have that information displayed automatically Screen Activity After confirming that the proper RMS customer information is displayed the user adds modifies or deletes the text in each text box as desired After entering the text the user must select lt Save Update gt to store the data in the database All other choices transfer the user to a different screen without saving the modified information Selecting lt Select RMS Customer gt returns the user to Choose RMS Customer screen Selecting lt View RMS Info gt
4. the Customer User Interface Menu Screen appears If unsuccessful users are requested to try again Selecting lt Exit gt closes the application CUSTOMER USER INTERFACE BILLING TREE MAIN MENU SCREEN Custmer User Interface Billing Tree Main Menu Customer Activity RMS Activity Bill Tree Activity Exit Screen Function The Customer User Interface Billing Tree Main Menu screen allows users to directly access the part of the application they want to work in Screen Activity By clicking on the desired application button users are brought to the appropriate section of the application If successful the Menu Screen appears Selecting lt Exit gt closes the application CUI CHOOSE CUSTOMER SCREEN CUI Choose Customer View View Cust Info RMS Info Note Fields that already contain information will have that information displayed automatically Otherwise the fields will be blank Screen Function The CUI Choose Customer screen allows users to choose the customer they want to work on by working with drop down menus Screen Activity Users need at least one of the following pieces of information to begin the Customer ID the Customer Name or the Customer Colo Code Users click on a drop down arrow and the database retrieves all associated information Users then select the desired name ID or colo code with the mouse When the field is populated the user selects lt Enter gt This action fills the rem
5. transfers the user to the Update RMS Customer Information screen BILLING TREE MAIN MENU SCREEN Billing Tree Main Menu Please select one activity by clicking on the appropriate box Create Update New Billing Tree Delete Existing Billing Tree Screen Function The Billing Tree Main Menu screen allows users to directly access the part of the Billing Tree application they want to work in Screen Activity By clicking on the desired application button users are brought to the appropriate section of the Billing Tree application Selecting lt Exit gt brings up the Customer User Interface Billing Tree Main Menu screen BILLING TREE ADD NEW BILLING TREE SCREEN Billing Tree Choose Customer Vendor Billing Tree peereeooecaeeee cso cec cose Cust Vendor ID Y i number to be selected to Se Cust Vendor Name CY i name to be selected l 22222 22222 Billing Tree ID 1 billing tree to be selected Cust Vendor Colo Code Y a alocode displayed L T i Update Billing Enter Exit Tree Info Note Fields that already contain information will have that information displayed automatically Otherwise the fields will be blank Screen Function The Billing Tree Choose Customer Vendor Billing Tree screen allows users to create a new billing tree or to choose the billing tree they want to work on by working with drop down menus Screen Activity To create a billing tree with no customers u
6. Customer User Interface Screen Instructions Note Screen field names are defined in the glossary In this document field names are enclosed in solid bordered boxes Example Colo Code Field information that will be filled in by the system when selections are made or by the user in a variety of ways are enclosed in dashed bordered boxes Example ie a naana noaoono ma ama Potential user selections are specified in this document by lt gt symbols CUSTOMER USER INTERFACE CUD BILLING TREE LOGIN SCREEN Customer User Interface CUI Billing Tree Login Login Name i login name goes here i Password Database Instance Cy L database instance goes here ates T o n n z 5 Qa a o oO n E oO 2 9 L The Login screen is the initial screen the user reaches in the application The login process validates the user as an individual with permission to access the system and also determines the level of access in terms of Create and Change privileges Levels of permissions expected are View Information View and Update Existing Information and View Update Create And Delete Information At this time separate screens have not been created that say View Only versus Update Screen Function Screen Activity Users enter their Company ID the appropriate password for the database instance they are accessing and the name of the database instance itself and then select lt Enter gt If successful
7. TF 1 7 1 Billing Tree ID 1 ID number displayed 4 T 1 f f f f f f f f f 1 w 5 a D po fe 9 x Zz 2 b o lt o i Save Select Update Customer View View Site Info RMS Info Note Fields that already contain information will have that information displayed automatically Otherwise the fields will be blank Screen Function The CUI Update Customer Information screen allows users to enter or modify data about the chosen customer or to delete the customer if necessary The database fields that already contain information will have that information displayed automatically Bill tree information cannot be changed on this screen Screen Activity Create Update Information After confirming that the proper customer information is displayed the user adds new information or changes existing information After entering the desired information the user must select lt Save Update gt to store the data in the database All other choices transfer the user to a different screen without saving the modified information Delete Customer Deleting a customer does not remove customer information from the database Instead it removes the customer from the list of active customers When this occurs the Company will no longer accept customer traffic After confirming that the proper customer information is displayed the user places a Y in the Delete Customer field The user must select l
8. aining two fields with basic information After examining the information users choose their next action Selecting lt View Cust Info gt brings up the Update Customer Information screen Selecting lt View RMS Info gt brings up the Update RMS Customer Information Setup screen Selecting lt Exit gt brings up the Customer User Interface Billing Tree Main Menu screen CUI UPDATE CUSTOMER INFORMATION SCREEN CUI Update Customer Information a o Si ot a4 gi DI ot a4 w D oO O oO O Cc n a O 3 oO sa Sa Zi teaw Cust Colo Code SPe e ee wc M OO OCT Customer Contact Name i customer contact name goes here eer e e l wwe eww ewww ewe ewe ewe ew eweweeeeweee oe d Biling Street Address oon billing street address goes here TTT 1 wee ewewewewewe ew eee wee eweweeweweeeeweeaeaeaeaea a Billing City Name Sones eee e a a a a a a a a a a a a a a a a a a a a a a a a a Billing Province State etc i lata al a a al as eral Dae H billing province or state goes here applicable EEE E D E A E Billing Country Name billing country name goes here Billing Zip or Country Code 1 billing zip or country code goes here Customer Contact Phone Number Customer Contact Phone Number goes here Customer Contact Fax Number i Customer Contact Fax Number goes here Default Billing Minimum Seconds I DBMinsecs Default Billing Increments Seconds t DBI in secs i
9. ed fas Update 4 Customer View Text Info View Cust Info Note Fields that already contain information will have that information displayed automatically Otherwise the fields will be blank Screen Function The CUI Update RMS Customer Information screen allows users to enter or modify RMS data about the chosen customer The database fields that already contain information will have that information displayed automatically Screen Activity After confirming that the proper RMS customer information is displayed the user adds new information or changes existing information As much of the information can be modified by the Sales organization drop down arrows are available to ensure that the most up to date choices are available For default rate increase and decrease intervals users should type in whole numbers remembering that information is specified in days After entering the desired information the user must select lt Save Update gt to store the data in the database All other choices transfer the user to a different screen without saving the modified information Selecting lt Select RMS Customer gt returns the user to Choose RMS Customer screen Selecting lt View Cust Info gt transfers the user to the Update Customer Information screen while selecting lt View Text Info gt transfers the user to the Update RMS Rate Modification Text screen CUI UPDATE CUSTOMER RATE MODIFICATION TEXT SCREEN CUI Update
10. sers just select lt Enter gt This transfers the users to a blank Billing Tree Update Customer Vendor Billing Tree Information screen To add a billing tree for an existing customer or to update existing billing tree information users need at least one of the following pieces of information to begin the Customer or Vendor ID the Customer or Vendor Name the Billing Tree ID or the Customer or Vendor Colo Code Users click on a drop down arrow and the database retrieves all associated information Users then select the desired customer or vendor ID customer or vendor name billing tree ID or customer or vendor colo code with the mouse When the field is populated the user selects lt Enter gt This action fills the remaining fields with basic information if it exists After examining the information users choose their next action Selecting lt Update Billing Tree Info gt brings up the Update Customer Vendor Billing Tree Information screen Selecting lt Exit gt brings up the Billing Tree Main Menu screen
11. t Save Update gt to delete the customer As above all other choices transfer the user to a different screen without deleting the customer Selecting lt Select Customer gt returns the user to Choose Customer screen Selecting lt View Site Info gt transfers the user to the Update Customer Site Specifications screen while selecting lt View RMS Info gt transfers the user to the Update RMS Customer Information screen CUI UPDATE CUSTOMER SITE SPECIFICATIONS SCREEN Customer ID Cust Colo Code 104 184 185 204 View Cust Info Site Name New York Los Angeles Hong Kong London Frankfurt CUI Update Customer Site Specifications Billing Minimum Seconds secs secs secs secs secs Amsterdam secs Miami secs Tokyo secs Singapore secs Paris secs IP Site Code secs NGN secs Unknown secs Save Update Select Customer Note Fields that already contain information will have that information displayed automatically Otherwise the fields will be blank Billing Increments Seconds secs secs secs secs secs secs secs secs
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