User Guide
Contents
1. Your Telephone Call Features Use Ring Again M3902 Use the Ring Again feature when you dial a number and receive a busy tone or no answer The Ring Again feature lets you know when the person you dialed is available or has used their telephone The feature notifies you when to redial your party The Ring Again feature automatically redials the number To use Ring Again 1 Dial a number and receive a busy tone SEE or no answer Note On the Meridian SL 100 Ring Again is available on busy tone only Ringaan 2 Press the Ring Again Key To call a Ring Again party when you When the number you want to reach is receive notification available or the person has re used their set you hear the Ring Again tone 1 Lift the handset RingAan 2 Press the Ring Again Key To cancel Ring Again before notification RingAgn Press the Ring Again Key a second time Your Telephone Call Features Use Ring Again M3903 and M3904 Use the Ring Again feature when you dial a number and receive a busy tone or no answer The Ring Again feature lets you know when the person you dialed is available or has used their telephone The feature notifies you when to redial your party The Ring Again feature automatically redials the number To use Ring Again EEE FinaHan To call a Ring Again party when you receive notification 11 cancel Ring Again before notification CanclFA 1 Dial a number and2. tr 1 Press the Directory Log Key Select 2 Press the Select Key in the Directories menu to select Personal Directory ea Note When you press the Directory Log Key your Personal Directory is automatically selected At this point you may begin searching the directory using the telephone s dial pad See Search for an entry on page 54 Add a Personal Directory entry After accessing your Personal Directory AddMew 1 Press the Add New Key 383 2 Dial the new name Access and use the Personal Directory Example To enter the name and telephone number for Chris 383 D E HC 717 Done 1 Dial the name using the key pad Note Press the Up Navigation Key to access special characters you may want to include in the name Use the Navigation Keys to locate the character you want to include Press the Select Key to choose the highlighted character Press the Return Key to return to label entry without selecting a special character 2 Press the dial pad key with the desired letter repeatedly until that letter appears on the display 3 Press the right Navigation key to go to the next letter Note The cursor automatically advances to the next position if a different from last key is pressed or after a short pause 4 Press the Next Key 5 Use the dial pad to enter the telephone number associated with the name entered ab
3. Headset Mute Options Quit Call Log Message 553 8625B The M3904 has six Programmable Line DN Feature Keys self labeled with two features or lines DNs configured on each key The M3904 also has four Context Sensitive Soft Keys self labeled M3904 telephone LCD Display Goodbye Hold 9 Message Waiting Light Incoming Call Indicator LS S L Programmable Line DN Feature Keys self labeled Context Sensitive LED C2 C3 O CJ 1 Soft Keys self labeled E gt Handsfree Key 0 C O C 2 C3 4 Fixed Feature Keys Shift Copy Volume Control Bar nm D Applications Headset Mute Navigation Keys Options Directory Log Quit Message 553 8626B Your Telephone Call Features Your Telephone Call Features Your M3900 Series Meridian Digital Telephone provides easy access to a wide range of business features Your network administrator assigns features to your telephone and provides you with passwords and other codes as required This section describes the features available for your telephone and how to use them Use Auto Dial The Auto Dial feature allows the user to press one Feature Key Auto Dial Key to dial a specific telephone number automatically This feature must be enabled by your network a
4. 553 9079 The M3904 has a three line display When you press the Directory Log Key the following screen appears Al Directories Personal Directors Call Log Callers List Call 109 Redial Lists Select Identify specialized keys 553 9080 The Navigation Keys 44 enable you to scroll through the features and application functions The Copy Key coy copies incoming or outgoing call numbers into your Personal Directory available on the M3904 The Quit Key ends an active application which does not affect the status of the calls currently on your telephone Call Log Personal Directory display and controls Use Directory password protection You can password protect your Call Log Redial list and Personal Directory To enable password protection Cr TES or aaa J Password Administration Select Select ae a EEE Enter Ex EEE 1 Press the Call Log Key M3903 or the Directory Log Key M3904 From the Directories menu use the Navigation Keys to highlight Password Administration Press the Select Key The Password Administration menu appears with Password enabled OFF highlighted Press the Select Key again to select Password enabled OFF Press the On Key to enable password protection Dial the password Press the Enter Key Dial enter the password again to co
5. changed the entire label Press the Done Key to save changes Press the Quit Key or Options Key to exit Note 1 For a detailed example of using the dial pad to enter text into your M3900 Series telephone please see Add a Personal Directory entry on page 48 Note 2 You cannot change the label on the primary DN Press the Shift Key if the label you want to change is on the second layer of the Programmable Line DN Feature Keys self labeled Options List Note 3 Use the Case Key to change the case of the letter as needed You can use the Delete Key to delete one character or the Clear Key M3903 if you want to delete the entire label On the M3903 you may use the Space Key to enter a space or the Restore Key to restore the label to the default value Note 4 Press the Up Navigation Key or the Chars Key M3903 to access special characters you may want to include in the label Use the Navigation Keys to locate the character you want to include Press the Select Key to choose the highlighted character Press the Return Key to return to label entry without selecting a special character To restore one key label M3904 1 From the Feature Key menu use the cS down Navigation Key to highlight Restore one label Restore one key label Select 2 Press the Select Key Purchasing 3 Press the Programmable Line DN Feature Key self labeled that you want to restore to the original label e g Purcha
6. dial pad to enter text Note 2 While in the Edit Mode screen Press the Up Navigation Key to access special characters you may want to include in the name Use the Navigation Keys to locate the character you want to include Press the Select Key to choose the highlighted character Press the Return Key to return to label entry without selecting a special character 3 Press the Done Key Your message is saved and you return to the Set Set Msg Screen 1 From the Set Set Msg screen use the Navigation Keys to scroll through the list of available messages 2 Press the Select Key to choose the currently displayed message 1 From the Set Set Msg screen use the Navigation Keys to scroll through the list of available messages 2 Press the Edit Key to choose the currently displayed message Set to Set Messaging dial pad to customize the message Press the Delete Key to delete a character Press the Case Key to toggle between upper and lower case characters Press the Cancel Key to exit the screen without saving changes i 3 From the Edit Mode screen use the Note 1 Please refer to Add a Personal Directory entry on page 48 for detailed instructions on using your telephone s dial pad to enter text Note 2 While in the Edit Mode screen press the Up Navigation Key to access special characters you may want to include in your message Use the Navigation Keys to locate the character Press the Select Key to
7. distance call 2 Press the Dial Key to place the call Note If your primary DN is busy the following message will be displayed Unable to Dial Busy Primar Line Press the OK Key to clear the message Select an available DN Key and press the Dial Key again Press the left Navigation Key to leave the Card View and return to the selected name Access and use the Personal Directory Search for an entry You can search for a particular entry in your Personal Directory To search for an entry n 1 Use the Navigation Keys to scroll through the Directories menu and highlight Personal Directors Personal Directory Select 2 Press the Select Key 3 Use the dial pad to enter the first letter 333 of the name your are seeking For example press 2 twice to go to the first entry that begins with the letter Note To further refine your search wait a couple of seconds and use the dial pad to enter the second letter of the name you are seeking You may enter up to the first three letters in the name using this method Copy a number from the Redial List You can copy a number from the Redial List to the Personal Directory To copy a number from the Redial List utm 1 Use the Navigation Keys to highlight the name or number in your Redial List that you want to copy to your Personal 2498 Directory 2 Press the Copy Key The display shows Core to Dirctre 3 Pre
8. highlighted format Press the Quit Key or Options Key to exit Enable Key click The Key click option causes the handset or speaker to produce a clicking sound when you press the telephone keys After you select Kes click enable from the Options List menu On Off From the Key click screen press the or On Key to turn on Key click or press Em the Key to turn off Key click Press the Done Key to save changes Press the Quit Key or Options Key to exit Options List Use Headset port on call The Headset port on call option available on the M3904 requires that a lamp type accessory be connected to the headset port When the Headset port on call option is activated and the user is on a call the lamp lights providing an indication that call is in progress After you select Headset Fort on call from the Options List menu On Off From the On call screen press the On Key to turn Headset port on call or press the Off Key to turn off Headset port on call Press the Done Key to save changes Press the Quit Key or Options Key to exit Note Additional equipment is required to implement this option For more information please contact your Nortel Networks distributor Activate Headset port external alerter When the Headset port external alerter option available on the M3904 is activated it supports a visual or audible alerter and or recorder device This device plugs into the Headset po
9. or edit the Speed Call list This feature must be enabled by your network administrator To store or change a Speed Call number SecCtlr 1 Press the Speed Call Controller Key Emm The triangular icon flashes which indicates it is in programming mode 2 Dial a one two or three digit code and associated telephone number when the phone prompts Note 1 Dial the access code if required followed by the internal external or long distance telephone number Note 2 Press the Pause Key to insert a 1 5 second pause in the dialing string Your Telephone Call Features 3 Press Speed Call Controller Key again to save code and number The flashing icon turns off To make a Speed Call 1 Liftthe handset SecCtrl 2 Press Speed Call Controller Key E or the Speed Call User Key 343 3 Dial the Speed Call code assigned to the telephone number Use Speed Call M3903 and M3904 The Speed Call feature allows you to automatically dial frequently called numbers by entering a one two or three digit code Contact your network administrator to determine the capacity of your Speed Call list A telephone designated as a Speed Call Controller can program or edit the Speed Call list This feature must be enabled by your network administrator To store or change a Speed Call number Spettr 1 Press the Speed Call Controller Key SS The screen display
10. or lift the handset and enter the Call Forward All Calls Deactivate FFC Meridian 1 or FAC Meridian SL 100 Press the Forward Key twice Handle multiple calls Forward calls M3903 and M3904 The Call Forward feature allows you to direct your calls to ring at another line DN If the telephone begins to ring you cannot forward an incoming call in progress To forward your calls Forward 38 Done To view the number that your calls are being forwarded to CheckFu Exit To cancel Call Forward CheckFu CanclFuw Press the Forward Key The previously stored forward number appears if one exists and the screen displays Enter forward number If desired enter new number The existing number is automatically deleted If you make a mistake use the Delete Key to delete the previous digit s Press Cancel to leave this screen without forwarding your telephone or changing the number Press the Done Key to activate Call Forward Press the Check Forward Key Press the Exit Key to return to the previous screen This action will leave Call Forward active Press the Check Forward Key Press the Cancel Forward Key Additional call features Additional call features Use Call Pickup Call Pickup allows you to pick up a call from any telephone in the same Pickup Group or another Pickup Group This feature must be enabled by and Pickup Group numbers must be assigned by your network
11. receive a busy tone or no answer Note On the Meridian SL 100 Ring Again is available on busy tone only 2 Press the Ring Again Key The screen displays Ring again is active When the number you want to reach is available or the person has re used their set you hear the Ring Again tone and the screen displays Parts free select line 1 Lift the handset or press a Line DN Key 2 Press the Ring Call Key Press the Cancel Ring Again Key The screen displays Rina Again is cancelled Your Telephone Call Features Use Hot Line The network administrator can program a Hot Line Key that allows you to dial a specific number automatically The network administrator can apply other features to the Hot Line such as Call Redirection so that the Hot Line call is answered by a person not a mail box To use Hot Line Hotline 8 Press the Hot Line Key The Hot Line Key automatically dials the number Note 1 If your main Line DN is a Hot Line lift the handset The Hot Line Key dials the number automatically Note 2 On the Meridian SL 100 the Automatic Line AUL feature is the same as the Hot Line feature Use Speed Call M3902 The Speed Call feature allows you to automatically dial frequently called numbers by entering a one two or three digit code Contact your network administrator to determine the capacity of your Speed Call list A telephone designated as a Speed Call Controller can program
12. the Hold Key if you want to put Hold the second call on hold or or Press the Goodbye Key to end the second call 237 2 S 2 Press the Line DN Key associated with the first call If you do not have a Call Waiting Key 1 If you do not have a Call Waiting Key oe 22 VA and you hear the Call Waiting tone press the Goodbye Key to end your current call 27 NB 2 Press the Line DN Key beside the flashing status icon to answer the incoming call Handle multiple calls Forward calls M3902 The Call Forward feature allows you to direct your calls to ring at another Line DN If the telephone begins to ring you cannot forward an incoming call in progress To forward your calls Forward um 18 Forward To view the number that your calls are being forwarded to DisrFlaus Forward To cancel Call Forward Forward To reinstate Call Forward to the same number Forward Forward Press the Forward Key or lift the handset and enter the Call Forward All Calls Activate FFC Meridian 1 or FAC Meridian SL 100 Dial the DN where you want to forward your calls Press the Forward Key Press the Display Key Meridian 1 or Inspect Key Meridian SL 100 or lift the handset and enter the Call Forward All Calls Verify FFC Press the Forward Key This action displays the forward number and leaves Call Forward active Press the Forward Key
13. to locate the character you want to include Press the Select Key to choose the highlighted character Press the Return Key to return to label entry without selecting a special character To restore all key labels 1 Use the down Navigation Key to 5 highlight Restore all key labels Restore 11 labels Select 2 Press the Select Key ED The display asks you to verify that you want to restore all labels Restore 3 Press the Restore Key Press the Done Key to return to the Options List Press the Options Key to exit Change a Feature Key label M3903 and M3904 You can change the name on the Programmable Line DN Feature Keys self labeled These keys are located on both sides of the top portion of the display area on the M3903 and M3904 To change a Feature Key label 1 Use the down Navigation Key to cy highlight Change feature key label gnlig Change feature key label Select 2 Press the Select Key Em This action takes you to the Feature Key menu and highlights chanae feature label Select 3 Press the Select Key again ESS The prompt asks you to select the key you want to change A Press the Programmable Line HutoDial og DN Feature Key whose label you want to change e g AutoDial 5 Press the Dial Pad Key that is printed 353 with the first letter in your new label Press the key until the correct character appears 6 Repeat step 5 until you have
14. your directory Access and use the Personal Directory 6 Press the Quit Key or the Directory Log Key to exit Note Y dit th Drectrynon Dr OU edi e name or number before or after you save to the directory Delete or edit a Personal Directory entry To delete a Personal Directory entry 1 Use the Navigation Keys to highlight cis the entry you want to edit or delete Delete 2 Press the Delete Key to delete the currently highlighted entry in your Personal Directory Yes 3 Press the Yes Key to confirm the deletion To edit a Personal Directory entry Edit l Press the Edit Key to change the m telephone number or name cS 2 Use the Navigation Keys to highlight the character you want to change 3 Use the dial pad to enter the desired REE changes Refer to Add a Personal Directory entry on page 48 for an example of how to use the dial pad to enter names Hawk 4 Press the Next Key Edit the number if z necessary Done 5 Press the Done Key to save the hanges E 6 Press the Quit Key or the Directory Log Key to exit Gremio Access and use the Personal Directory Delete your Personal Directory To delete your Personal Directory DelList l Press the Delete List Key The message Delete all entries appears Yes 2 Press the Yes Key if you want to delete all the entries in your Personal E
15. 00 series telephone After you select Disrlas diagnostics from the Options List menu am Use the up or down Navigation Keys to scroll through the list and view the changing display screens Press the Done Key to return to the Options List menu Press the Quit Key or Options Key to exit Activate Group Listening The Group Listening feature allows you to talk on the handset to one party while other people listen to the conversation on your telephone s speaker The network administrator must enable this feature After you select Grour 1istenina from the Options List menu On Off From the Group listening screen press mH or Eu the On Key to turn on Group listening press the Off Key to turn off Group listening Press the Done Key to save changes Press the Quit Key or Options Key to exit Note 1 The Group listening selection will not appear in the Options List menu of your telephone unless this feature has been enabled by your network administrator Note 2 You must let the caller know when others are listening to the conversation This feature does not provide a tone to inform the party on the other end of the call that the conversation is being monitored Call Log Personal Directory display and controls Call Log Personal Directory display and controls The M3903 has a one line display When you press the Call Log Key the following screen appears Call Lod tuse va i Callers List Select Sp
16. 3 43 Access and use the Callers List M3904 44 Access and use the Redial List M3903 46 Access and use the Redial List 3904 47 Access and use the Personal Directory 48 Access the Personal Directory essent 48 Add a Personal Directory entry sss 48 Add incoming salle inediti tied cie o osx odios douanes 50 Delete or edit a Personal Directory entry 51 Delete your Personal Directory s a rra ta tct etin tete n2 Use the Personal Directory to make a call 52 Use VIE ace EMEN EE 39 Search entry eee c dts t ren 54 Copy a number from the Redial List ssssssssssssssss 54 Set to Set Messaging 56 Corporate Directory 59 Virtual Office 62 Secure your telephone 64 Contents M3902 M3903 and M3904 Meridian Digital Telephones M3902 M3903 and M3904 Meridian Digital Telephones There are five models in the M3900 Series Meridian Digital Telephone portfolio This document describes the M3902 M3903 and M3904 features and how to use them For user information on the M3901 refer to the M3900 Series Meridian Digital Te
17. Directory or or Press the No Key if you want to return to the top of the Personal Directory with no changes made 3 Press the Quit Key or the Directory Log Key to exit Directory Log Use the Personal Directory to make a call To use the Personal Directory to make a call Baa 1 Use the up or down Navigation Keys to highlight the desired name or number Purchasing ps Note If you are dialing an external or long distance number be sure that your directory entry includes the access codes required by your system to make an external or long distance call Dial 2 Press the Dial Key Heu Note If your primary DN is busy the following message will be displayed Unable to Dial Busy Primar Line Press the OK Key to clear the message Select an available DN Key and press the Dial Key again Access and use the Personal Directory Use Card View The Card View feature provides additional information about the Personal Directory entry To look at the Card View cic To dial from Card View ES To exit Card View 1 Highlight the name 2 Press the right Navigation Key 1 Use the Navigation Keys to show the name and number of the currently selected entry in the Card View Note If you are dialing an external or long distance number be sure that your directory entry includes the access codes required by your system to make an external or long
18. EA Fes 2 ran 2 oO d 2 Tu Fus 2 NORTEL Meridian Digital Telephones M3902 M3903 M3904 Quick Reference Guide M3902 M3903 and M3904 Meridian Digital Telephones 7 Your Telephone Call Features 9 AES SAT e Pe RR 9 Make a Call co MEM M 10 Make a call while on hook 1 11 Redial last number called 2 11 Use Ring Again M3902 MR 12 Use Ring Again M3903 and M3904 13 lo Linie zc e Hr ee eer rere erre 14 Use Speed Call M3902 14 Use Speed Call M3903 and M3904 15 Answer a call 17 Place a call on Hold concetti rte ott etta tta don en ade den ec tenet 17 Transfer a call M3902 18 Transfer call M3903 and 3904 2 19 Handle multiple calls 20 Use Coll Waiting 20 Forward calls iM 3902 eer E 21 Forward calls M3903 and 3904 22 Additional call features 23 Use Call 23 Set up a Conference call M3902 2 2 2 2 20220022 02 0000000000000 03 24 Set up a Conference call M3903 and M3904 24 Jo
19. administrator To answer a call in your own Call Pickup Group SS 1 Lift the handset lt gt Pickur 2 Press the Pickup Key or enter the Pickup Ringing Number FFC EE Meridian 1 or FAC Meridian SL 100 To answer an incoming call in another Call Pickup Group ES 1 Lift the handset GrePi 2 Press the Group Pickup Key or enter GrePick P P Key or ente the Pickup Group FFC 3 Dial the Pickup Group number of the SEE telephone that is ringing Note This feature is not available on the Meridian SL 100 To answer a call at a specific extension number within your Pickup Group ecu 1 Liftthe handset gt DHPickur 2 Press the DN Pickup Key or enter the Pickup Directory Number FFC Meridian 1 or the Directed Call Pickup FAC Meridian SL 100 333 3 On the Meridian SL 100 dial the DN of the ringing number Note If the pickup DN is invalid you receive an overflow burst tone and the screen displays Release and try again Press the Goodbye Key Additional call features Set up a Conference call M3902 You can set up a Conference call for up to six people including yourself Contact your network administrator to determine the maximum number of people your system allows on a conference call To set up a conference call Conf 1 Press the Conference Key while you z are on a call The other party is on hold and you receive a dial tone 333 2 Dial the number of the pe
20. ake an external or long distance call 2498 Note 2 Press the Pause Key to insert a 1 5 second pause in the dialing string Dial 2 Press the Dial Key to call the number selected You leave the Callers List EE when you make the call To exit the Callers List without making a call Press the Quit Key or or Call Log Press the Call Log Key Access and use the Callers List M3904 To access the Callers List Directory og 4 tr l Press the Directory Log Key 2 Use the Navigation Keys to highlight Call Log Callers List Call 109 Callers gt Select 3 Press the Select Key Manage Call Log Hew Old NB To access the Callers List using a Context Sensitive Soft Key or a Programmable Feature Key Callers To make a call from the Callers List 1 8 2498 Dial To exit the Callers List without making a call or Ger CE 4 Press the New Key to go to the top of the new calls list or press the Old Key to go to the top of the old calls list Press the Callers Key If there are new calls you are presented with the first call in the new calls list If there are no new calls you are presented with the first call in the old calls list 1 Use the Navigation Keys to scroll through the Callers List and highlight the number you want to call Note 1 If you are calling an external or long distance number you will n
21. choose the highlighted character Press the Return Key to return to message entry without selecting a special character Done 4 Press the Done Key Your message is saved and you return to the Set Set Msg Screen Note If you scroll to a different message in the Set Set Msg screen and press the Select Key your changes are erased To activate or deactivate Set to Set Messaging and exit the application On 1 Press the Key Off Key to toggle the Set to Set Messaging status between On and Off Note 1 If messages have not been provided by your network administrator and a message has not been defined the On and Off Keys will not appear Use the Edit Key to enter a message before activating Set to Set Messaging Corporate Directory or Applications 7 8 Corporate Directory Note 2 If messages have been provided by your network administrator up and down arrows appear on the right side of the display The On and Off Keys appear for the most recently selected message 2 Press the Quit Key or the Applications Key to exit the Set to Set Messaging application Note If you press the Quit Key or the Applications Key before you press the Done Key you exit the application without saving your changes The Corporate Directory application available on the M3903 and M3904 allows you to search by entering the characters in the name of the person you are calling beginn
22. d headsets are compatible with your M3900 Series Meridian Digital Telephone The amplified headset is an option for noisy environments An amplified headset should be connected to the handset jack The Headset Key is not able to control a headset that is connected to the handset jack In this configuration do not select Headset as the On hook default path For an amplified headset adjust the volume using the Volume Control Bar on your telephone before adjusting the volume on your headset amplifier To minimize distortion the volume setting on the amplifier should be higher than the volume setting on the telephone Unamplified headsets are compatible with the M3903 and M3904 An unamplified headset should be plugged into the headset jack With Headset selected as the On hook default path you can make calls or answer incoming calls by pressing a DN Key For an unamplified headset access Volume Adjustment in the Options List to adjust the headset volume and sidetone M3904 that work best with the headset you are using You may also use the Volume Control Bar to adjust the headset volume while you are on a call Refer to your distributor for recommended headset types for use with the M3900 Series telephones Options List Display diagnostics The Display diagnostics option tests the functionality of your telephone s display screen and indicator lights This option also provides information on the firmware currently in use on your M39
23. dministrator To use Auto Dial Ss 1 Lift the handset GD 2 Press the associated Auto Dial Key This automatically dials the number To display the Auto Dial number M3903 and M3904 Dispisu 1 Press the Display Key Note On the Meridian SL 100 press the Auto Dial Key to display the number NN 2 Press the configured Auto Dial Key The number appears on the display To store an Auto Dial number Rutobial GD 1 DM Dial Key without lifting 2 Dial the number to be stored on the SEE Auto Dial Key Note 1 The number may contain up to 31 digits Note 2 If you are storing an external or long distance number be sure that the appropriate access codes are included Rutobial 3 Press the Auto Dial Key again The number is stored on the key Your Telephone Call Features Make a Call Note To change the key label Autobial select Change feature label from the Options List menu Please see Change a Feature Key label M3902 on page 29 for detailed instructions To make a call from your telephone use the following procedure CS or 2637 Em or or Ceaser 8 EEE 1 Lift the handset or Press the Line DN Key or Press the Handsfree Key Note The Handsfree Key must be enabled by the network administrator or Press the Headset Key if you have a headset connected to your telephone s headset jack available
24. e Transfer Key a second time you get a three way conference Answer a call Transfer a call M3903 and M3904 Use the Transfer feature to direct a call to a third party To use the Transfer feature Trans 1 Press the Transfer Key PEN The other party is on hold and you receive dial tone The screen displays Call on hold dial number 2 Dial the number of the telephone 335 where the call is to be transferred 3 Press Swap Key switch between or talking with the original caller and the new caller Press the Connect Key to complete the transfer The two callers are connected and your telephone is ready to make or receive new calls To go back to the original call if the transfer is incomplete 1 Press the Goodbye Key Sy 2 Press the Line DN Key with the 237 GN flashing icon to return to your original call Handle multiple calls Handle multiple calls Use Call Waiting The Call Waiting feature allows you to put your current call on hold while you answer an incoming call This feature must be enabled by your network administrator To answer an incoming call while on another call e 1 Press the Hold Key when you hear the fone The Call Waiting status icon appears in the display 2 Press the Call Wait Key CWait for CallWwait y M3902 to answer the call To return to your first telephone call 1 Press
25. e original call by putting it on hold To place a call on hold Press the Hold Key Hola 7 The LCD indicator flashes beside the line on hold Note 1 If Automatic Hold feature is configured for your Meridian 1 the active call is automatically put on hold when you answer the second call Note 2 On the Meridian 51 100 Automatic Hold is the default feature Note 3 The caller hears music while on hold if the Music On Hold feature is configured for your system To retrieve a call on hold 2627 Press the Line DN Key beside the flashing LCD indicator Answer a call Transfer a call M3902 Use the Transfer feature to direct a call to a third party p Xs l Press the Transfer Key The other party is on hold and you receive dial tone The LCD indicator lights steadily 383 2 Dial the number of the telephone where the call is to be transferred 752 3 When you hear the ring or a person disi Y answers press the Transfer Key to complete the call transfer The LED indicator goes from steady on to off To go back to the original call if the transfer is incomplete If the person you called is not 2257 GB available press the Line DN Key to reconnect to the original call The LCD indicator goes from flashing to steady on Note On the Meridian SL 100 press the Transfer Key dial the number and press the Goodbye Key If you press th
26. eed to edit the number to add the access codes required by your system to make an external or long distance call Note 2 Press the Pause Key to insert a 1 5 second pause in the dialing string 2 Press the Dial Key to call the number selected You leave the Callers List when you make the call Press the Quit Key or Press the Directory Log Key Manage Call Log Access and use the Redial List M3903 To access the Redial List using the Call Log Key Call Log CN 1 Press the Call Log Key 2 Use the Navigation Keys to highlight CMM S Redial List RedialList Select 3 Press the Select Key To access the Redial List using a Context Sensitive Soft Key or a Programmable Feature Key Redial Press the Redial Key You are presented with the most recently dialed number To make a call from the Redial List gm 1 Use the Navigation Keys to scroll through the Redial List and highlight the number you want to call ERE Note If you are calling an external or long distance number be sure that the appropriate access codes are included Dial 2 Press the Dial Key RE Your call is automatically dialed and you exit the Redial list Manage Call Log Access and use the Redial List M3904 To access the Redial List using the Directory Log Key Directoryllog y tr l Press the Directory Log Key 2 Use the Navigation Keys to highlight CMS Redial List Call L
27. ext that you entered 6 Use the Navigation Keys to scroll through the directory Note The entire directory is available The find process determines which directory entry to select as your starting point 7 Vf desired use the right Navigation Key to move from list view to card view In card view the telephone and department numbers for the entry are viewable Use the left Navigation Key to return to list view Note While you are in card view you may use the up or down Navigation Keys to scroll through directory entries 8 Press the Dial Key to call the person whose name is highlighted Note On the Meridian SL 100 if your primary DN Key is busy select an available DN Key after pressing the Dial Key Press the NewFind Key to begin a new search or press the Resume Key to enter additional characters so that you may narrow your search Corporate Directory To exit the Corporate Directory application as f a To copy an entry from the Corporate Directory to your telephone s Personal Directory CER Dirctra To transfer a call to a number in the Corporate Directory Tranzfer Applications 2 Dial Press the Quit Key or the Applications Key With the entry selected in the Corporate Directory press the Copy Key In the Copy to screen press the Directory Key to copy the name and telephone number to your Personal Directory After you com
28. g the Soft Keys instead of the dial pad Nofe This feature is not available on the Meridian SL 100 To use Voice Messaging controls CBN Message EX 2 Press the Message Key 1 Lift the handset 3 Usethe dial pad to log in to your voice 335 mailbox Umea 4 Press the Voice Message Key Plau 5 Press the Play Key to play your first new message Additional call features Stor M e or Delete or Skir or Skiri Quit Note Use the More Key to view additional message options 6 Press the Stop Key to pause playback of the message Press Play to resume playback or Press the Last Key to go to the previous message Press Play to playback the message or Press Last again to move to previous messages or Press the Next Key to go to the next message Press Play to playback the message or Press Next again to move to later messages or Press the Delete Key to delete the current message or Press the Skip Forward Key to advance three seconds in the current message or Press the Skip Backward Key to rewind three seconds in the current message Press the Quit Key at any time to exit your voice messaging system Your telephone is now ready to make or receive new calls Options List The Options List allows you to customize certain characteristics of your phone Screen prompts take you step by step thro
29. in a call EIE nds 25 Engage Group Listening sse 26 Use the Voice Messaging control screens M3903 and M3904 26 Options List 28 Select a language 29 Change a Feature Key label M3902 29 Change a Feature Key label M3903 and M3904 31 Adjust Screen contrast e eo enu ries Sos n eda 33 Adjust wol 33 Choose Ring ERREUR HOUR BE DN EUM eM aede ME 34 Select Call Log options ttn ttr e e t en denen iud 34 Use Live dial pad BN tae 35 Select Preferred name match essent 35 Set area code sii mec eee 25 Enable 36 Select Dale 36 EGA eee 36 Use Headset port call 4 aterert eoe 37 Activate Headset port external alerter 20 2 37 Use Call indicator light earns 27 Set On hook default path 1 38 Display diagnostics 39 Activate Group Listening 39 Call Log Personal Directory display and controls 40 Identify specialized keys sss 40 Use Directory password protection cccccccscssssessseseesssseseescesesecseseeseeseens Al Manage Call Log 43 Access and use the Callers 15 390
30. ing with the last name Once you have located the name and number of the person you may use the dial soft key to call the number On the M3904 you may copy an entry from the Corporate Directory and paste it into your telephone s Personal Directory for quick access To use the Corporate Directory application Applications ae J Corrorate Directory Select EEE 1 Press the Applications Key Note If when you press the Applications Key Corporate Directory is highlighted you may proceed directly to step 4 2 From the Applications menu use the Navigation Keys to highlight Corporate Directors 3 Press the Select Key The Cor Dir Find screen appears 4 Use the dial pad to enter the name of the person you want to call Enter the last name first Separate the last name and first name with a comma Corporate Directory To find another directory listing or to refine your current directory search Done Dial HewFind Rezume EB Note 1 The comma is the first character on the Key on your dial pad Note 2 You do not need to enter the entire name When the Done Key is pressed the application will highlight the first directory entry that matches the text that you entered 5 Press the Done Key The application highlights the first directory entry that matches the text you entered in step 4 If there is no match the screen displays Ho matches found for the t
31. lephone User Guide For information on the M3905 refer to the M3905 Call Center Meridian Digital Telephone User Guide The M3902 has one Line DN Key and three Programmable Feature Keys self labeled M3902 telephone LCD Indicator Message Waiting Light Incoming Call Indicator ppp lo One Line DN 4 C3 Programmable C Soft Keys CJUO dsb self labeled 1 1 9 Options LED C CJ T Handsfree Key C Transfer C C C Hold Co C 9 Goodbye S Navigation Keys Volume Control Bar LED Mute 553 8624 M3902 M3903 and M3904 Meridian Digital Telephones The M3903 has two Programmable Line DN Feature Keys self labeled with two features or lines DNs configured on each key The M3903 also has four Context Sensitive Soft Keys self labeled M3903 telephone LCD Display Goodbye Hold r Message Waiting Light Incoming Call Indicator Programmable Line DN gt C2 1 Feature Keys self labeled 000 OO Context Sensitive LED CO C 1 Soft Keys self labeled rO Handsfree Key F c24 c2 deb c Copy M A reC oC OIC COC CaA Fixed Feature Keys Shift Applications Navigation Keys Volume Control Bar LED
32. nference call In order to use Call Join your telephone must be configured with either a second line DN or a Call Waiting Key To connect a call on hold on a different line to your current call Cont Eg 2438 2 Cont Connect EB M3902 M3903 M3904 Press the Conference Key Press the Key that has the caller you want to connect to your current call Press the Conference Key again M3902 or press the Connect Key M3903 and M3904 The person on hold joins your conversation Additional call features Engage Group Listening The Group Listening feature allows others to listen to a call through the speaker while you are speaking through the handset Group Listening must be enabled by your network administrator Please refer to Activate Group Listening on page 39 for instructions on activating the Grour listening option in the Options List To engage Group Listening while on a call Press the Handsfree Key Everyone hears the caller over the speaker but the caller only hears what is picked up by the handset Note You must let the caller know when others are listening to the conversation This feature does not provide a tone to inform the party on the other end of the call that the conversation is being monitored Use the Voice Messaging control screens M3903 and M3904 The Voice Messaging control screens allow you to send commands while connected to your voice messaging system usin
33. nfirm your password Call Log Personal Directory display and controls Enter 9 Press the Enter Key Press the Done Key to save changes Press the Quit Key Call Log Key or Directory Log Key to exit To disable Personal Directory password 1 Press the Call Log Key M3903 or the Call Log li CIN Directory Log Key 3904 or Directory Log J ae id 2 Dial the password Enter 3 Press the Enter Key 4 Use the Navigation Keys to highlight Password Administration Password Administration Select 5 Press the Select Key EE The Password Administration menu appears with Password enabled highlighted Select 6 Press the Select Key again to select Password enabled Off 7 Press the Off Key to disable password 771 p rotection Press the Done Key to save changes Press the Quit Key Call Log Key or Directory Log Key to exit Manage Call Log Manage Call Log The Call Log records the name and number of incoming and outgoing calls and can be password protected on the M3904 You can activate Call Log to record all calls record only the unanswered calls or record no incoming calls The Callers List stores incoming calls and the Redial List stores outgoing calls in order of date and time received made The oldest call is stored at the top of the list The newest call is stored at the bottom of the list The M3904 Call log list holds up to 100 ent
34. nges Press the Quit Key or Options Key to exit Use the procedure above to adjust the volume on the following items Buzzer Headset listen Sreaker Headset talk Handset listen Headset sidetone Handsfree listen Note 1 Headset listen is adjustable on the M3903 and M3904 only Note 2 Headset talk and Headset sidetone are adjustable on the M3904 only Note 3 Headset sidetone M3904 only is the sound of your own voice that you hear in the headset speaker Choose Ring type The Ring type option allows you to choose from among the various ringing sounds available for your telephone model After you select Rina tyre from the Options List menu 1 Use the Navigation Keys to scroll through the list of ring types Rina ture 3 Play 2 Press the Play Key to sample a ring Select 3 Press the Select Key to activate the desired ring type M3903 and M3904 Press the Done Key to save changes Press the Quit Key or Options Key to exit Select Call Log options The Call Log options available on the M3903 and M3904 provides a choice of logging all incoming calls logging only the unanswered calls or not logging any calls The Call Log holds up to 10 different incoming entries for the M3903 and up to 20 for the M3904 After you select C411 109 oFtions from the Options List menu From the Log options menu use the 41 Navigation Keys to highlight and select either Lo3 all calls Log all call
35. og Redial List Select 3 Press the Select Key To access the Redial List using a Context Sensitive Soft Key or a Programmable Feature Key Redial Press the Redial Key m You are presented with the most recently dialed number To make a call from the Redial List 1 Use the Navigation Keys to scroll i 5 through the Redial List and highlight the number you want to call Note If you are calling an external or long distance number be sure that the appropriate access codes are included Dial 2 Press the Dial Key Gru Your call is automatically dialed and you exit the Redial list Access and use the Personal Directory Access and use the Personal Directory The Personal Directory available on the M3904 provides a personalized directory of names and telephone numbers The Personal Directory allows you to add delete search and edit entries and can be password protected The Personal Directory holds up to 100 entries an entry is one name and one telephone number You can add a directory entry by copying the entry from your Callers List or Redial List You can also add entries with the Add New Key or by using the Personal Directory PC Utility application The Personal Directory PC Utility uses an accessory cartridge to connect your PC and your M3904 telephone You can create a directory on your Personal Computer and transfer it to your M3904 telephone Access the Personal Directory Directory og
36. on the M3903 and M3904 The LED next to the key lights steadily to indicate that you are in headset mode Note See Set On hook default path on page 38 for information on headsets and how to configure your telephone for use with a headset 2 Dial the number Note Whenever you see the message Lift the handset in this guide you may alternatively press a free Line DN Key the Handsfree Key or Headset Key if a headset is connected to the headset jack You receive a dial tone from each action Your Telephone Call Features Make a call while on hook Leave the handset in the cradle while you dial a number To dial on hook 2637F a 1 Press a Line DN Key 2 Dial the number when you receive a 333 dial tone M gea e 3 Liftthe handset to speak when the lt gt called party answers If the called number is busy Press the Goodbye Key to release the Goodbye Sy line or or RingAgn Press the Ring Again Key Redial last number called The Last Number Redial feature allows you to automatically redial the last number you dialed This feature must be enabled by your network administrator To use Last Number Redial Ga 1 Lift the handset NB 2 Press a Line DN Key To use Last Number Redial on a handsfree call 2637 es Press the Line DN Key twice 237 The last number you dialed is automatically redialed Note On Meridian SL 100 press the Key twice
37. ove Note 1 The number may contain up to 31 digits Note 2 Press the Pause Key to insert a 1 5 second pause in the dialing string Note 3 If you are adding an external or long distance number be sure to include the access codes required by your system to make an external or long distance call 6 When you have finished entering all of the digits press the Done Key to save the changes Access and use the Personal Directory 7 Press the Quit Key or the 2 Directory Log Key to exit Directory Log Add an incoming call 1 Press the Copy Key The displays Py Key play z3 shows message Cory ta Dirctru 2 Press the Directory Key when the gum prompt asks ta Hert 3 Press Next to copy the incoming call without editing the name Edit the number if required see note for step 4 and go to step 5 or or Clear Press Clear to make changes to the name before saving Add the name using the dial pad Delete and Case Keys as needed Press the Next Key Make changes to the telephone number if required m x Note 1 The number may contain up to 31 digits Note 2 Press the Pause Key to insert a 1 5 second pause in the dialing string Note 3 If you are adding an external or long distance number be sure to include the access codes required by your system to make an external or long distance call Dane 5 Press Done Key to save the entry in
38. plete editing and entering the name and telephone number you are returned to the Corporate Directory Before accessing the Corporate Directory press the Transfer Key Press the Applications Key Follow the steps outlined in To use the Corporate Directory application on page 59 to find the person to whom you want to transfer the call Press the Dial Key to transfer the call to the person whose name is highlighted Virtual Office Virtual Office The Virtual Office feature available on the M3903 and M3904 allows you to log into a specially designated M3903 or M3904 telephone When you log into the telephone your individual configuration is downloaded to the telephone for line DN and feature access Virtual Office is ideal for use on a telephone which may be assigned to different users depending on the hour of the day or the day of the week To logon to the Virtual Office telephone CBN EEE 33 EEE Lift the handset Dial the Virtual office Terminal Log oN VTLN FFC on the Meridian 1 or the Virtual Office Worker IN VOWIN FAC on the Meridian SL 100 On the Meridian 1 from the VTN Login screen Enter your password using the telephone s dial pad On the Meridian SL 100 you will receive dial tone Enter the VOW authorization code if required on your system then after you receive dial tone Enter your personal authorization code Note If you make a mistake while entering code or n
39. re Key label M3902 You can change the labels on the three feature keys located at the bottom of the display on the M3902 To change a Feature Key label 1 Use the down Navigation Key to highlight Change feature label Change feature key label Select 2 Press the Select Key Em This action takes you to the Feature Key menu and highlights Edit feature key label Select 3 Press the Select Key again mm The prompt asks you to select the key you want to change um 4 Usethe Navigation Keys to highlight the label you want to change e g RutaD1 Options List Select 5 Press the Select Key 6 Press the Dial Pad Key that is printed SEE with the first letter in your new label Press the key until the correct character appears 7 Repeat step 6 until you have changed the entire label Press the Done Key to save changes Press the Quit Key or Options Key to exit Note 1 For a detailed example of using the dial pad to enter text into your M3900 Series telephone please see Add a Personal Directory entry on page 48 Note 2 You cannot change the label on your primary DN Note 3 Use the Case Key to change the case of the letter as needed You can use the Delete Key to delete one character or the Clear Key if you want to delete the entire label Note 4 Press the Up Navigation Key to access special characters you may want to include in the label Use the Navigation Keys
40. ries for incoming calls in the Callers List and 20 entries for outgoing calls in the Redial List The M3904 can copy a number from the Callers List or Redial List and store it in the Personal Directory The M3903 Call log list holds up to 10 entries for incoming calls in the Callers List and 5 entries for outgoing calls in the Redial List Note Incoming calls to DBA KBA are not logged into the Callers List Access and use the Callers List M3903 To access the Callers List using the Call Log Key call Log AN 1 Press the Call Log Key 2 Usethe Navigation Keys to highlight e Callers List Callers List Select 3 Press the Select Key Hew Old 4 Press the New Key to go to the top of or the new calls list or press the Old Key Eg to go to the top of the old calls list To access the Callers List using a Context Sensitive Soft Key or a Programmable Feature Key Callers Press the Callers Key m If there are new calls you are presented with the first call in the new calls list If there are no new calls you are presented with the first call in the old calls list Manage Call Log To make a call from the Callers List eim 1 Use the Navigation Keys to scroll through Callers List and highlight the number you want to call Note 1 If you are calling an external or long distance number you will need to edit the number to add the access codes required by your system to m
41. rson you want to add to the conference Conf 3 Press the Conference Key when the EE person answers Everyone is able to join the conversation If the person you attempt to add to the conference is unavailable cues 1 Press the Goodbye Key 2 Press the Line DN Key to return to m 27 GA your original call Set up a Conference call M3903 and M3904 You can set up a Conference call for up to six people including yourself Contact your network administrator to determine the maximum number of people your system allows on a conference call To set up a conference call Conf 1 Press the Conference Key while you are on a call The other party is on hold and you receive a dial tone The screen displays Call on hold dial number Additional call features EEE Connect pap me If the person you attempt to add to the conference is unavailable f or 257 Join a call 2 Dial the number of the person you want to add to the conference Press the Swap Key to switch between talking with the original caller and the new caller Press the Connect Key to complete the conference Everyone is able to join the conversation Press the Goodbye Key Press the Line DN Key with the flashing icon to return to your original call The Call Join feature allows you to connect an incoming call to a call already in progress thereby creating a co
42. rt which is located on the bottom of the telephone After you select Headset Fort ext alerter from the Options List menu On Off From the External alerter screen press NEN or Ed the On Key to turn on Headset port external alerter or press the Off Key to turn off Headset port external alerter Press the Done Key to save changes Press the Quit Key or Options Key to exit Note Additional equipment is required to implement this option For more information please contact your Nortel Networks distributor Use Call indicator light You can control the incoming call indicator light available on the M3904 After you select Call indicator light from the Options List menu On Off From the Indicator screen press the or On Key to turn on Call indicator light press the Key to turn off Call indicator light Press the Done Key to save changes Press the Quit Key or Options Key to exit Set On hook default path The On hook default path option available on the M3903 and M3904 automatically opens the voice path on either the Headset or on Handsfree when you press a Line DN Key After you select On hook default rath from the Options List menu From the On hook path menu use the Cap 5 Navigation Keys to highlight and select either Handsfree selected Handsfree selected or or EEUU ETE Headset selected Press the Done Key to save selection Press the Quit Key or Options Key to exit Amplifie
43. s or or Te Pe er one Log unanswered calls Note Hew call indication must be set to if you want Call Log notification Press the Done Key to save selection Press the Quit Key or Options Key to exit Use Live dial pad The Live dial pad option available on the M3904 allows you to press any dial pad key to automatically access a dial tone After you select Live dial rad from the Options List menu On Off From the Live dialpad screen press or the On Key to turn on Live dial pad or 21 press the Key to turn off Live dial pad Press the Done Key to save changes Press the Quit Key or Options Key to exit Select Preferred name match The Preferred name match option available on the M3904 displays the names of incoming and outgoing callers as stored in your Personal Directory if the telephone number matches the one stored in your directory This option allows you to personalize the displayed names for incoming and outgoing calls After you select Preferred name match from the Options List menu From the Name match screen press or the On Key to turn on Preferred name match or press the Key to turn off Preferred name match Press the Done Key to save changes Press the Quit Key or Options Key to exit Note Preferred name match cannot support Dialed Number Identification Services DNIS interworking unless the preferred name configured within the set is less than or eq
44. s Enter Code then number 2 Dial a one two or three digit code 335 Use the Delete Key if you make a mistake Use the Cancel Key to leave the screen without storing a speed call number Note A dash is automatically inserted after the required number of digits have been entered Use the Delete Key if you make a mistake Use the Cancel Key to leave the screen without storing a speed call number 383 3 Dial the associated telephone number Your Telephone Call Features Done To make a Speed Call CE SpcCtrl Secllsr EB EH EEE Note 1 Dial the access code if required followed by the internal external or long distance telephone number Note 2 Press the Pause Key to insert a 1 5 second pause in the dialing string 4 Press the Done Key to save the code and number 1 Lift the handset 2 Press the Speed Call Controller Key or the Speed Call User Key The screen displays Enter code 3 Dial Speed Call code assigned to the telephone number Answer a call Answer a call When you receive an incoming call your telephone rings and the LCD indicator m flashes To answer a call acum Lift the handset or or Press the Handsfree Key or or NB Press the flashing Line DN Key when using a headset Place a call on Hold Use the Hold feature when you are talking with one party and a second call comes in on a second line You can answer the second call and retain th
45. s automatic erase feature is not available on the Meridian SL 100 Secure your telephone Secure your telephone You can lock your telephone with a password to prevent unauthorized use of your telephone Note This feature is not available on the Meridian 51 100 To lock your telephone Lr 1 Lift the handset 2 Dial the Lock Flexible Feature Code F FFC and your Electronic Lock Password Note If you perform this operation from someone else s telephone dial your line DN Goodbye e 3 Press the Goodbye Key To unlock your telephone pr 1 Lift the handset 2 Dial the Unlock Flexible Feature Code SEE FFC and your Electronic Lock Password Note If you perform this operation from someone else s telephone dial your line DN Goodbye e 3 Press the Goodbye Key To change your password 1 Lift the handset 2 Dial the Password Change Flexible SEE Feature Code FFC and your current password Dial your new password twice for verification Goodbye 3 Press the Goodbye Key Copyright 2006 Nortel Networks All rights reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibilit
46. sing Press the Done Key to return to the Options List menu Press the Quit Key or Options Key to exit To restore all key labels 1 Use the down Navigation Key to EL highlight Restore all key labels Restore 11 labels eal 2 Press the Select Key ad The display asks you to verify that you want to restore all labels Restore 3 Press the Restore Key Press the Done Key to return to the Options List Press the Options Key to exit Options List Adjust Screen contrast The Screen contrast option allows you to adjust the contrast of the display on your telephone After you select Screen contrast from the Options List menu Lower Higher From the Contrast screen press the or Lower Key to decrease the display EE EE contrast level or press the Higher Key to increase the display contrast level Press the Done Key to save changes Press the Quit Key or Options Key to exit Adjust volume Note After you select Volume ad3ustment from the Options List menu a list of adjustable items for your telephone model appears It is recommended that you adjust these parameters while you are on a telephone call so that you can judge the impact of the changes your are making To adjust the Ringer volume 1 Select Ringer from the Volume menu Ringer Lower Higher 2 Press the Lower Key to decrease the or ringer volume or press the Higher Key NES EXE to increase the ringer volume Press the Done Key to save cha
47. ss the Directory Key Access and use the Personal Directory Hest 4 Press Next to copy the incoming call without editing the name Edit the number if required see notes for step 5 and go to step 6 or Clear Press Clear to make changes to the name before saving Add the name using the dial pad Delete and Case Keys as needed TES 5 Press the Next Key Make changes to the telephone number if required Note 1 The number may contain up to 31 digits Note 2 Press the Pause Key to insert a 1 5 second pause in the dialing string Note 3 If you are copying an external or long distance number be sure that your directory entry includes the access codes required by your system to make an external or long distance call bans 6 Press the Done Key The entry is saved to your Personal Directory and you are returned to the Redial List Set to Set Messaging Set to Set Messaging With the Set to Set Messaging application activated available on the M3903 and M3904 an internal caller using an M3903 or M3904 telephone receives a quick visual message which you have selected whenever they dial your telephone number The length of your message is limited to 24 characters The message is entered through the dial pad keys using a process similar to the one used for entering names in the M3904 s Personal Directory Only one message can be stored in your telephone s memory You can check your Call Log to de
48. termine whether or not a caller was sent the set to set message A M3903 amp M3904 will appear beside the call log entry of the callers who saw your message Note This feature is not available on the Meridian SL 100 To access Set to Set Messaging Applications a 1 Press the Applications Key 2 From the Applications menu use the Navigation Keys to highlight Set to Set Messaging Set to Set Messaging Select 3 Press the Select Key The Set Set es Message screen appears indicating the status of the feature on or off and whether or not a message is stored defined in memory Note On the M3904 if you have activated password protection on your Directory Log you will need to enter your password to continue To edit the currently stored message or to create a new message Edit l Press the Edit Key Set to Set Messaging EEE Done To select a message provided by your network administrator ec Select To customize a message provided by your network administrator Edit 2 From the Edit Mode screen use the dial pad to enter a text message Press the Delete Key to delete a character Press the Case Key to toggle between upper and lower case characters Press the Cancel Key to exit the screen without saving changes Note 1 Please refer to Add a Personal Directory entry on page 48 for detailed instructions on using your telephone s
49. ual in length to the CPND DNIS name configured on the Call Server Set up area code Using the Area code set up option available on the M3904 causes the Callers List and Calling Line ID CLID display show the number extension followed by the area code prefix in parenthesis This makes it easier to identify local calls and internal calls You can define up to three area codes After you select Area code set ur from the Options List menu 1st Code 488 Use the Navigation keys to place your Codes cursor in the first line and use the dial ird Cade pad to enter an area country code of your choice Note You can enter up to three codes of your choice Press the Done Key to save changes Press the Quit Key or Options Key to exit Enable Call timer The Call timer enable option measures how long you are on each call After you select Call timer enable from the Options List menu On Off From the Call timer screen press the or On Key to turn on the Call timer or 3 press the Off Key to turn off the Call timer Press the Done Key to save changes Press the Quit Key or Options Key to exit Select Date time format There are eight Date time formats Four formats are based on the 12 hour clock and four are based on the 24 hour clock After you select Date time format from the Options List menu Use the Navigation Keys to scroll through the eight formats Format 3 Press the Done Key to select the
50. ugh procedures and keep you informed on the status of the following settings Language Change feature key label Screen contrast Volume adjustment Ring type Call log options Live dial pad Preferred name match Area code set up Call timer enable Date time format Key click enable Headset port on call Headset port external alerter and recorder interface Call indicator light On hook default path and Display diagnostics To change any option s setting 8 Select Done or Comos amp Press the Options Key Use the Navigation Keys to move up or down through the options list Press the Select Key when the desired option is highlighted Change the option s settings Refer to the following pages for details The display also provides you with information to adjust your selection Press the Done Key to save your changes Press the Quit Key or Options Key to exit Note If you press the Quit Key or Options Key before you press the Done Key you exit the Options List without saving your changes Select a language The display is available in multiple languages After you select Language from the Options List menu 1 Use the Navigation Keys to highlight qim the desired language e g German guage e g Deutsch Select 2 Press the Select Key Press the Done Key to save changes Press the Quit Key or Options Key to exit Change a Featu
51. umber on the Meridian 51 100 press Key and re enter the code A On the Meridian 1 you will be prompted to Enter sour User ID Use the dial pad to Enter the primary line DN assigned to your Virtual Office telephone On the Meridian SL 100 you will receive dial tone Use the dial pad to Enter the primary line DN for your telephone then after you receive dial tone Enter your passcode Virtual Office To logoff the Virtual Office telephone CE 18 UTLF FFC or Note 1 If your Virtual Office telephone is configured as an M3903 you may only log on to an M3903 If your Virtual Office telephone is configured as an M3904 you may only log on to an M3904 Note 2 f two or more users are attempting to log on at the same moment the system processes the log on information for the first user The other users will receive System busy tre later message Wait a moment and try to log on again 1 Lift the handset 2 Dial the Virtual office Terminal Log ofF VILF FFC on the Meridian 1 or the Virtual Office Worker OUT VOWOUT FAC on the Meridian SL 100 or If available Press the autodial key which has been configured to dial the FFC Note 1 You can not be logged on to more than one Virtual Office telephone at any time Note 2 Your network administrator determines whether or not your Callers List and Redial List are erased when you log off the Virtual Office telephone Thi
52. y for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Nortel Nortel Logo the Globemark SL 1 Meridian 1 and Succession are trademarks of NortelNetworks Publication Number NN10300 116 Document Release Standard 3 00 Date April 2006 Produced in Canada www nortel com
Download Pdf Manuals
Related Search