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ERIS/SCORE 6.1 User Manual

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1. Save in Desktop A ma My Documents EG My Computer My Recent a My Network Places Documents Class Information Local Files My Documents 99 My Computer J File name E pdi vi v i My Network Save as type Adobe PDF Files pdf v 6 Click the Save button 7 Ignore the warning box that displays 8 Close the PDF document opened from ERIS INFORMATION CIE TECHNOLOGY 9 7 TRAINING OPEN OFFLINE PDF AND ADD COMMENTS 1 Open the offline PDF 2 Add comments using Adobe Acrobat Comment tools Note You will not see the annotations that others make after you saved the PDF to your computer 3 Save the file when comments are complete Repeat this process as many times as necessary MPORT COMMENTS BACK INTO ERI S SCORE If you import comments into the incorrect document version they will show up in the wrong place You must be sure you are importing into the document that you originally saved offline In ERIS SCORE locate the document that you have been working on to add comments 2 Click on the Add Reviewer s Comments icon or click on Edit gt Add Reviewer s Comments to open the document 3 Click on Review amp Comment gt Show Comments List The Comments bar will open at the bottom of the screen 4 On the right side of the screen click on Options gt Import Comments A dialog window opens 5 Navigate to the file that you saved offline 6 Click the Select button
2. gt http itsusradmfs61 jnj com 10000 Beam ac la Bja esr Mose Bar 3 Inthe dialog box navigate to the location where the document should be saved INFORMATION y TECHNOLOGY 9 11 TRAINING N ERIS Electronic Regulatory information System Sa oY oS pn Save and Work Offline Save in 2 Desktop v O e p E a GJMy Documents 4 4 My Computer My Recent omy Network Places Documents Class Information B 1 Local Files Desktop My Documents My Computer File name TEE pdi v My Network Save as type Adobe PDF Files pdf v Click the Save button Ignore the warning box that displays Navigate to the file that you saved offline Click the Select button to open the document Click on Review amp Comments gt Summarize Comments score pdf SECURED Adobe Acrobat Professional File Edit View Document Comments Forms Tools Advanced Window Help x PA Create PDF Ea Combine Files Export ia Secure 7 A Sign 7 5 Forms 7 lt P Review amp Comment CO e LE L EBM scorecross Referencing Ga Gl 13 Add Sticky Note cue Hide Comment amp Markup Toolbar gt Sticky Note i Text Eats O 4 NaS OALZOO Show Comments List Comment View gt Comment amp Markup Tools ERIS TRAINING GUIDELINE a Gee The following courses are offered to employees who will use ERIS to e Send for Shared Review create and process subm
3. Approved documents will not be displayed in My Work Area 1 From the My Work Area tab navigate to the document in Pending Review status and select it 2 Click on View gt Workflow Status Depending on the Reviewer s response s the author might take any of the following actions to the document e Create a New Draft Version when in either the Pending Review or Reviewed state and then check out the document to add changes Refer to Section 8 0 Create New Draft Version of a Document and Section 8 0 Editing Options for Documents to edit the document e Initiate an Approval workflow when the document reaches the Reviewed state if there are no comments that require revising the document Can the author begin to edit the document with revisions if all Reviewers have not completed the workflow task Yes The author can create a New Draft Version of the document and check out the new version The author may want to use caution when sending the document on the second review workflow If you send a second workflow and some reviewers still have not completed the first workflow they will see both documents in their My Tasks tab This can be confusing for reviewers REASSIGN A WORKFLOW TASK A task sent to a participant might need to be reassigned due to various reasons i e participant is out on vacation A Business Administrator or Coordinator can reassign a workflow task Only an incomplete workflow task can be reassigned Workfl
4. ERIS ERIS SCORE 6 1 User Manual 9 0 WORKFLOWS AND ROUTING GLOSSARY OF TERMS Workflow The action of sending a document to one or more people for review or approval Workflow Task When a document is sent on a workflow the reviewer or approver receives a task in the My Tasks tab From this tab the reviewer or approver can use the Actions menu to complete the task which removes the task from the My Tasks tab and typically notifies the coordinator that the task is complete Workflow Participant Recipient The person who receives a workflow task DOCUMENT LIFECYCLE All documents go through a lifecycle in the system from the point of creation through approval and possibly obsolescence Below is an example of a document lifecycle Refer to Section 7 for more information on the lifecycle process A k PER DING REVIEW The Review Approval and Obsolete workflows enable the document to be sent to one or more users to perform a task to the document within the system When a document is sent on a workflow it is promoted to the Pending state There are two methods of approving documents depending on the permissions set for the document type e Setto Approved If this action is available for the document type the contributor can approve the document without sending it to another participant Note eSignature documents will not allow this functionality e Send for Approval If the Set to Approved action is not available for a documen
5. The Adobe dialog box opens indicating that the comments have been imported from the offline copy Adobe Acrobat the offline copy of this document To send these changes from the browser to i Any changes that you have made to your comments have been imported From the server click the Send and Receive Comments toolbar button Do not show this message again 7 Click OK Your comments are imported and added to the ERIS server copy of the PDF 8 Click the Send and Receive Comments button to confirm all comments are saved in ERIS SCORE The comments are saved in the PDF and other Reviewers can now view them 9 Close the document USI NG ADOBE ACROBAT TOOLS TO ADD COMMENTS NOTE TOOL The Note Tool is used to add notes to any page in the document and position them anywhere on the page When a note comment is added a note icon and a pop up window are displayed Text contained in the notes can be formatted using bold and Italics 1 Click the Note Tool button The mouse pointer changes from display to the Note Tool pointer 2 Hold down the right mouse button and click on the page where the note should be added A Note textbox is created and displays the User Name of the user who created the note along with the date and time it was created INFORMATION CIE TECHNOLOGY 9 8 TRAINING ERIS aminin ERIS SCORE 6 1 User Manual 3 Type the notes in the note box Click the Comment Close icon X in the upper right corner of
6. the Note to close the note when finished The Note can be resized by clicking and dragging the lower right corner of the Note box TEXT EDITS TOOL The Text Edits tool is used to edit text in the document such as insert text or delete existing text I NSERT TEXT 1 Click the Text Edits button The Indicating Text Edits reminder window displays The window explains the options for using the Text Edits feature Users have the option for not showing the window again 2 Click the OK button The Indicating Text Edits window closes 3 Click in front of the text on the page where the new text should be inserted The Inserted Text comment box opens 4 Type the new text in the comment box DELETE TEXT 1 Click the Text Edits button Note The Indicating Text Edits reminder window displays if it was not previously turned off The window explains the options for using the Text Edits feature Users have the option for not showing the window again 2 Click the OK button if needed The Indicating Text Edits window closes 3 Select the text to be deleted The text is highlighted 4 Press the Delete or Backspace key on the computer keyboard Text indicated for deletion is noted with a red strikethrough INFORMATION CH TECHNOLOGY 9 9 TRAINING ERIS Nee OERIS SCORE 6 1 User Manual REPLACE TEXT 1 Click the Text Edits button The Indicating Text Edits reminder window displays if it was not previously
7. GE A REJECTED DOCUMENT If one approver responds to their workflow task with a decision to reject the document status is immediately changed to the Rejected status and the workflow ends for all Approvers i e the task is removed from the My Tasks tab A Rejected document cannot be submitted for approval The contributor coordinator typically needs to manage the document state from Rejected to Draft so they can perform the necessary actions to move it through the lifecycle 1 From the My Work Area tab navigate to the document in Rejected status and select it 2 Click on File gt New Draft Version A new draft version of the document is created and is listed in My Work Area with a new minor version CANCEL A WORKFLOW TASK An in progress workflow can be cancelled by the Coordinator or the Business Administrator at any time during the workflow 1 From the My Work Area tab navigate to the document in the workflow to be cancelled and select it 2 Click on Tasks gt Cancel Workflow REVIEW A DOCUMENT Participants who will be reviewing documents in the system can use Adobe Acrobat Reader v 8 x to add and view Reviewer comments If you want to perform more advanced functions in Adobe Acrobat to manage your comments such as print a Summary of comments you will need to have Adobe Acrobat Professional v 8 x installed If you do not have the correct version of Adobe Acrobat on your computer please contact ERIS Support ERIS SCORE
8. GE A WORKFLOW ROUTE A DOCUMENT ON A WORKFLOW A document can be routed on a workflow via two options Parallel or Serial e Parallel o Several participants are involved in the task o Allows multiple participants to access the document simultaneously enabling the document to move through the process quicker than the serial option e Serial o Several participants are involved in the task o Only one person at a time may complete the task o Each participant must complete the task before the next participant will receive the task The steps for routing a document are the same for Review Approval and Obsolete workflows These instructions demonstrate sending a document on a Review Workflow 1 From the My Work Area tab locate and select the document 2 Click on Tasks gt Send For gt Review The routing form opens 3 Select the participant s required to review or approve the document by typing in the first or last name selecting the name and adding to the Value box Note You can select multiple names by holding down the Ctrl button during the name selection 4 Type text in the Instructions field if needed Select a date from the Due Date calendar 6 Click the Submit button The workflow recipient s will receive an email message that they have a workflow task The document is sent to the My Tasks tab in a Pending Review state on If a document is assigned to a participant who does not complete the workflow task e ERIS SCO
9. RE will not complete the workflow until the document is approved Until approved the document will remain in a Pending status e Until approved ERIS SCORE will send the participant and the coordinator email notifications stating that the due date has passed e Once the document is approved the system will close any outstanding review workflows and notifications will stop Note If the Author wants to end an unfinished workflow before the document is approved contact the ERIS SCORE Business Administrator or Coordinator to reassign the task to someone who can complete the task i e the author Once reassigned the author can finish the task in his her My Tasks tab INFORMATION CIE TECHNOLOGY 9 3 TRAINING WORKFLOW STATUS REPORT When a document is sent on a workflow the author can see the status e g who has completed the task or who has not completed the task of the workflow by accessing the Workflow Status Report Use the report to e View the work status for each participant to see if the task is being reviewed or approved e View the work status for each participant to see if the task is complete e Reassign an incomplete task to a new participant only the ERIS SCORE Business Administrator can do this action The document status of Pending Review Approval will not change in My Work Area until the last person completes the task Once the last person completes the task the document status changes to Reviewed or Approved
10. ct it 2 Click on Actions gt Cancel Acquire The task is no longer acquired and it shows up in the task list of other potential participants again INFORMATION CH TECHNOLOGY 9 15 TRAINING
11. d in the version tree Any user with read permission to the document can view the commenis 1 Locate the document on the work grid 2 Click on the View Reviewer Comments icon or click on View gt Reviewer Comments to open the PDF in Adobe Acrobat WORK OFFLINE TO REVIEW A DOCUMENT OPTIONAL The following instructions will enable you to work offline with the PDF being reviewed For example if you are travelling and cannot be logged into ERIS you can save the document to your computer However for others to see your comments you need to log into ERIS and upload the document back to the ERIS server Use caution when using this function Users should understand that when ERIS works with the Review workflow the users are actually saving their comments to a server environment that all participants access to see the comments made to the PDF When you work offline using these steps your comments are not saved to the server until you upload the document SAVE AS OFFLINE DOCUMENT TO COMPUTER 1 Log into ERIS 2 Click on the Add Reviewer Comments icon or click on Edit gt Add Reviewer Comments to open the document for editing 3 Click on File gt Save in Adobe Acrobat The Save and Work Offline dialog box opens 4 Inthe dialog box navigate to the location where the document should be saved 5 Change the name of the document if desired to make the document more easily identifiable Save and Work Offline
12. is configured so that when you open the document for review using Edit gt Add Reviewer Comments Adobe Acrobat opens automatically INFORMATION TECHNOLOGY 9 5 TRAINING Note Users should understand that when ERIS works with the PDF document used on the review workflow the users are actually saving their comments to a server environment that all participants access to see the comments made to the PDF This allows for simultaneous review of a document by more than one reviewer ACCESS THE DOCUMENT TO REVIEW The Reviewer will receive an email notification when they are sent a document for review There are two options to access the document to review and the reviewer can select either option based on personal preference Note The reviewer can repeatedly perform the below steps to open the PDF and add receive comments e Option 1 From My Work Area tab e Option 2 From My Tasks tab Option 1 From My Work Area tab 1 From the My Work Area tab navigate to the document in Pending Review status and select it 2 Click on the Add Reviewer Comments icon L or click on Edit gt Add Reviewer Comments The PDF document opens in Adobe Acrobat 3 In Adobe Acrobat add comments and reply to others using the Commenting Toolbar Refer to Section 9 0 Using Adobe Acrobat Tools to Add Comments for instructions to add comments 4 As you work click the Send and Receive Comments button to save your comments to the ERIS SCORE server
13. issions We highly encourage employees tc Summarize Comments regardless of your business functions role Export Comments to ord Export Comments to AutoCAD Introduction to ERIS Independent online class Creating and Importing Documents Live Meeting with an Ir 2 amp Review Tracker Editing Documents Live Meeting with an Instructor Initiating Workflow Processes Live Meeting with an Instruc Getting Started with Review amp Comment 9 12 Ch ERIS SCORE 6 1 User Manual 4 Change the name of the document if desired to make the document more easily identifiable INFORMATION TECHNOLOGY TRAINING 10 Select the appropriate print output for the comments in the Choose a Layout section 11 Deselect the Pages containing no comments checkbox Summarize Options x Choose a Layout Document and comments with connector lines on separate pages Document and comments with connector lines on single pages Comments only Document and comments with sequence numbers on separate pages Paper Size Letter Sork comments by Page Font Size Small i Medium Large Include All comments only the comments currently showing E Pages containing no comments Pages i bo E Help Create POF Comment Summary Cancel 12 Click the Create PDF Comment Summary button This action creates a PDF document located in your taskbar Select the PDF document and print it to your loca
14. l printer Note If the Review amp Comment toolbar is not opare click on View gt Toolbars gt Commenting EB Adobe Acrobat Protesiak Da File Edit Document Comments Tools Advanced TE Help i a Navigation Tabs t Task Buttons the ote zi Menu Bar le Basic Sa E Eull Screen Ctrl L lS Drawing Markuos APPROVE A DOCUMENT VIEW THE DOCUMENT The system does not force the approver to read the document however the Approver is given temporary read only access to the document and can open to view if desired 1 From the My Work Area tab navigate to the document in Pending Approval status and select it 2 Click on View gt Document The document opens as a read only document 3 Close the document after viewing is complete APPROVE THE DOCUMENT 1 From the My Tasks tab navigate to the document in Pending Approval status and select it 2 Click on the Approve Document icon or click on Actions gt Approve The Approve panel displays INFORMATION CIE TECHNOLOGY 9 13 TRAINING ERIS oY La E ve Newer CERIS SCORE 6 1 User Manual Type your ERIS SCORE user name in the User Name field Type your ERIS SCORE password in the Password field Select a value from the Justification drop down list If the document requires an eSignature a window displays to notify the approver that an eSignature is being applied Electronic signatures are not actual wet signature
15. merous For example prior to sending the document on review the team may want to meet and discuss the document and incorporate those discussion comments into the document then send the document for review Reviewer Add i Send for Receives Reviewer Reviewer Review Workflow Comments Finishes Task to the PDF Task Creates a PDF of the Displayed in Using Edit gt Reviewed document version Reviewers My Add Reviewer status Document promoted Tasks Tab and Comments ERIS sends email to Pending Review My Work Area notification to Coordinator APPROVAL WORKFLOW SEND FOR When a document version is final it must be promoted to the Approved state so that it can be used ina submission An Approver s can approve or reject the document version The Approval action requires the approver to enter user credentials i e username and password This action adds the approver s name and a date and time stamp to the audit history of the document The approver completes the task and ends the approval workflow If all approvers approve the document it is promoted to the Approved state Note Some documents require a signature page or eSignature and ERIS SCORE is configured to generate a signature page that is appended to the document If there is more than one approver each name is captured and added to the appended page Refer to Section 7 0 eSignature Documents and Properties for additional information about eSignatures lf one approver
16. ns gt Delegate The Delegate screen displays Search for and select the person to whom the task is to be delegated from the Workflow Participants list Click the Submit button INFORMATION f TECHNOLOGY 9 14 TRAINING ERIS Newer ERIS SCORE 6 1 User Manual ADD ANOTHER WORKFLOW PARTICIPANT Prior to completing the task a current workflow participant can add another participant to the workflow When you add another participant the task will be sent to the new participant to complete and then it will be returned to you to complete 1 From the My Tasks tab navigate to the document to which a new Reviewer or Approver is to be added and select it 2 Click on Actions gt Add The Add screen displays 3 Search for and select the person to whom the task is to be added from the Workflow Participants list 4 Click the Submit button ACQUIRE A TASK The Acquire function is used to take responsibility for a task that is assigned to several participants but only needs to be completed by one person 1 From the My Tasks tab navigate to the document to be acquired and select it 2 Click on Actions gt Acquire A message at the bottom of the page confirms that the action was successful CANCEL AN ACQUIRED TASK If a participant has acquired a task but changes his her mind he she can cancel the acquisition of the task 1 From the My Tasks tab navigate to the document for which the acquisition should be canceled and sele
17. ow tasks are reassigned from the Workflow Status Report screen 1 From the Workflow Status Report View gt Workflow Status Report select the task to be reassigned Note This would be a task assigned to someone who is not going to complete the task 2 Select Actions gt Reassign 3 Select a name to who the task should be reassigned Note It might be a good idea to select the author or yourself so that you can complete the task 4 Click the Submit button INFORMATION CIE TECHNOLOGY 9 4 TRAINING ADD PARTICIPANTS TO AN IN PROGRESS WORKFLOW Occasionally there may be a need for the author to add Reviewers or Approvers to an in progress Workflow This can be completed from the Workflow Status Report screen 1 From the Workflow Status Report View gt Workflow Status Report select the first task by using the checkbox 2 Select Actions gt Add Users to Workflow Phase 3 Search and select the name of the participant and add it to the Workflow Participants box Note More than one participant can be added by holding down the Ctrl key while selecting the names 4 Click the Submit button The new participant s is added to the workflow and will be displayed in the Sent To column of the Workflow Status Report A participant cannot be removed from a workflow once it is added using the above steps The coordinator can use the Reassign function to reassign the task to a different participant to complete the task MANA
18. responds to the Approval workflow task with a decision to reject the document status is immediately changed to Rejected The document is removed from the Task list of any remaining approvers and all assigned approvers and the coordinator are notified of the rejection When a document Is approved all reviewer comments will be retained in the version tree Any user with read permission to the document can view the reviewer comments in the Pending Approval state Once the document reaches the Approved state only technical system administrators will have access to view reviewer comments INFORMATION CIE TECHNOLOGY 9 2 TRAINING OBSOLETE WORKFLOW Obsolete is the controlled removal of an approved document when it is no longer needed i e being retired without replacement and the Obsolete Workflow is initiated by the Contributor The workflow task during this workflow is either approved or rejected An Obsolete document is removed from use and will no longer be available to users of the system without special permission On the Obsolete workflow recipients respond by processing their obsolete workflow task If all approvers respond with a decision to approve the document is promoted to the Obsolete status If one approver responds to the obsolete workflow task by rejecting the request to obsolete the document status remains effective All workflow approvers and the coordinator are notified of the rejection SEND AND MANA
19. s Instead they are user credentials i e username password captured during an authentication action at the time of the approval of the document The signatures are applied to the signature page and the signature page is appended to the document as the document is approved via the Approval workflow Click the Submit button The task is removed from the My Tasks tab REJECT THE DOCUMENT 1 oo So aS From the My Tasks tab navigate to the document in Pending Approval status and select it Click on the Reject Document icon E or click on Actions gt Reject The Reject panel displays Type your ERIS SCORE user name in the User Name field Type your ERIS SCORE password in the Password field Select a value from the Justification drop down list Type a reason for rejection Click the Submit button The document is removed from My Tasks tab and is promoted to a Rejected state The coordinator receives an email message MANAGE WORKFLOW TASKS FOR WORKFLOW PARTICIPANTS DELEGATE A WORKFLOW TASK Prior to completing the task a workflow participant can choose to have someone else review or approve the document For example the participant may be going on vacation and wants to send the document to someone else When you delegate a task you are removed from the workflow and will not be required to complete the task 1 2 From the My Tasks tab navigate to the document to be delegated and select it Click on Actio
20. so other reviewers can see them S send and Receive Comments 5 When you are finished working with Adobe Acrobat click File gt Close or click the Close button Note You do not click on Save in Adobe Acrobat You can access the PDF at a later time to continue adding comments using the instructions above Option 2 From My Tasks tab 1 Click the My Tasks tab 2 Locate the document to be reviewed 3 Click on View gt Associated Documents The Associated Documents tab opens Select the document 5 Click on the Add Reviewer Comments icon or click on Edit gt Add Reviewer Comments The PDF opens in Adobe Acrobat Follow Steps 3 5 in the From My Work Area topic above COMPLETE THE REVIEW TASK When you have completed the review of the PDF document you need to finish the task so the workflow can be completed in the system 1 From the My Tasks tab navigate to the document in Pending Review status and select it 2 Click on the Finish Review Task icon or click on Actions gt Finish Review In the system the workflow is updated to reflect that you have completed the task and the task is removed from the Reviewer s My Task tab INFORMATION CH TECHNOLOGY 9 6 TRAINING REVIEW COMMENTS If a document has reviewer comments users can see these comments by clicking on View gt Reviewer Comments or clicking on the View Reviewer Comments icon L J Even when a document is approved all reviewer comments will be retaine
21. t the contributor needs to send the document to a participant for approval more instructions are given in this section Compound documents can be sent on a Review or Approval workflow Refer to Section 10 Create and Manage Compound Documents for more information about compound documents Labeling users should refer to their business documentation for instructions on document lifecycles and approving documents INFORMATION CIE TECHNOLOGY 9 1 TRAINING REVIEW WORKFLOW The Review Workflow enables reviewers to use Adobe Acrobat to add comments to a PDF of the document version The Review in the system is optional and is not required for the document to move through the lifecycle The benefits of using the Review Workflow include e The workflow creates one PDF for the document and all reviewer comments are stored in the PDF The MS Word document cannot be modified by reviewers e All reviewers can see and reply to comments in the PDF e The comments are retained in the document version tree in the system Use this workflow to send a document to one or more participants to review the document once the content reaches a point for review Reviewer comments can be incorporated into the document by the coordinator via a new version Note During a review potentially many comments can be added to a single PDF The contributor may want to think about the appropriate time to send the document on review so that reviewer comments are not so nu
22. to see other s comments and to see replies INFORMATION IE TECHNOLOGY TRAINING REPLYING TO COMMENTS 1 Select a comment for which to leave a reply 2 Click the Reply button Tey Expand All Collapse All Hed Previous r Reply ii Delete Z Set Status E Checkmark slasee Add information about deleting a nested document fl Ld Sticky Note 6f26 2011 1 29 10 PM 3 Type your reply VIEW AND PRINT COMMENTS IN ADOBE ACROBAT OPTIONAL SET UP ADOBE ACROBAT To print comments when working in ERIS SCORE follow these steps in Adobe Acrobat BEFORE working in the system 1 Open Adobe Acrobat 2 Click on Comments gt Commenting Preferences 3 Select the Print notes and pop ups checkbox 4 Click the OK button PRINT I NDI VIDUAL COMMENTS These instructions show how to print the document and include all comments in the context of the pages 1 From within the system open the PDF document containing the comments to be printed 2 Click on File gt Print 3 Inthe Printer section select Document and Markups from the Comments and Forms drop down list 4 Click the OK button The document and comments print to the local printer If the document is large a range of pages can be printed instead of the entire document PRINT A SUMMARY OF COMMENTS 1 From within the system open the PDF document containing the comments to be printed 2 Click Save icon in Adobe Acrobat The Save and Work Offline dialog box opens
23. turned off The window explains the options for using the Text Edits feature Users have the option for not showing the window again 2 Click the OK button if needed The Indicating Text Edits window closes 3 Select the text to be replaced The text is highlighted and the Replacement Text comment box opens 4 Type the new text in the comment box The text being replaced is noted with a red strikethrough Click the Comment Close icon X in the upper right corner of y the Inserted Text box to close the box when finished The box can be resized by clicking and dragging the lower right corner REPLY TO COMMENTS USING THE COMMENTS LIST TO REPLY AND VIEW OTHERS COMMENTS To easily see and respond to others comments you can open the Comments List in Adobe This list displays at the bottom of the screen and displays comments in a list format 1 Click the Comments Ga button in the left margin daiane ote In some versions of Adobe Acrobat this option may be a i Comments tab in the left margin The Comments Panel toolbar appears at the bottom of the screen B Expand All l Collapse All amp Reply i Delete Set Status M Checkmark ru Show v gt Sort By 7 yg Search a Print Comments Y Page 170 SCase2 Add information about deleting a nested document SJ J Sticky Note 6 28 2011 1 29 10 PM 2 Use the buttons on the toolbar to sort search and manage comments Use the Expand All button

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