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the user manual for bulk sms reseller platform

1. UO L L i File Selected Pre generated SMS xls Size 18432 bytes XLS Workbook Structure From Sheet And Column Gel Rows 5 5MS5 Text EE Note lf you import data from multiple sheets make sure that the row number of as associated da identical You must define both Recipient s Phone and SMS Text From sheet 1 and column A get rows as Recipient s Phone O Transform Unicode SMS to Normal SMS if possible Fig 23f Sending bulk SMS by uploading a xls file with pre generated SMS Defining xls file structure After you finish defining the structure of the xls file you have to click on the Continue button In the next page you can see the total number of SMS messages that were created the number of valid SMS and the invalid ones as well as the estimated cost see Figure 23g It is important here to note that the actual cost that will be charged to your account balance after the bulk SMS sending may vary from the one that you see in this page This is due to the fact that the estimated cost is calculated based on the prefixes of the mobile numbers in order to determine the destination network of each SMS and in countries with MNP Mobile Number Portability this is not always correct In any case the actual cost of the bulk SMS sending will be available after the SMS submission in the SMS history In this page you can also change the Originator of the SMS see Figure
2. Setting Up Generic Profits for specific mobile operators In the new window that will pop up you can select a specific operator to add a generic profit by clicking on the Add Selected Operator button or you can select all operators of a specific country by clicking on the Add ALL Country s Operators button see Figure 30c You can clear all the selections and start over by clicking on the Clear button Welcome Reseller Demo100 Reseller Demo100 1 00 EUR 12 44 50 Engish demolOOGsmsproviders com Generic Profits Add New Generic Profit Country Afghanistan n 4 Operator MTN Afghanistan Add profit for the operators in the table bellow There is no sucr either per user Please add the operators that you wantto set the profit Fig 30c Setting Up Generic Profits for specific mobile operators For example if you click on the Add Selected Operator button and MTN Afghanistan is the selected operator then you will be able to choose one of the three different Profit Types and type in the value you want in the Value field see Figure 30d amp Figure 30e For more information on the Profit Types see Question 21 Welcome to Reseller Demo100 Reseller 100 1 00 EUR sunday 02 February 2014 12 55 00 English d demo100 sms providers com v Generic Profits Add New Generic Profit Country Afghanistan Select a filter edit its oy add it to the active filtg Operator Afghanistan Add profit fo
3. Random SMS Preview Dear John Smith you are entitled a 35 discount on all of our products Thank you for being our customer ABC Stores Fig 22d Sending bulk SMS by typing Contacts line by line The next page see Figure 22e informs you that the bulk SMS sending was successful and provides you with some options to continue from this point Start New Bulk SMS Sending View History View Statistics and Add Balance for setting up the Add Balance page see Question 31 The displayed Submission ID can be used to find these SMS messages in the SMS History for more information see Question 14 Welcome to Reseller 100 Wednesday 29 January 2014 16 23 30 English d demo 00 sms providers com Reseller Demo100 1 00 EUR Send Bulk SMS SMS Submission Completed Successful amp ODTIOCIS iii S Submission id bsub 2901 14 a97b579c ff36 4 a5 9241 228a153c832a of 2 5M5 messages completed successfully You can view the delivering progress in the SMS history Dashboara My Account SMS Service Send Single SMS send Bulk SMS Statistics History What would you like to do now a Start New Bulk SN AS Sendinga View History s View Statisticsa Add SEG Coverage DLR Forwarding SMS Blocklist Generic Profits Per User Profits Per User Rules Global 5M3 Blocklist Administrator Panel Customize Web Site Fig 22e Sending bulk SMS by typing Contacts line by line D Send Bulk SMS by Uploading
4. Reseller Qunts Managemen Add New Reseller ADMINISTRATOR Full Name Country Click to Select Country Mobile Password vIAkDejv INITIAL BALANCE Define here the initial amount you wish to be credited to this user account balance You are able to define this amount in either currency you buy or currency you sell if the exchange rate 1 In any case the user account balance will be credited in the currency you sell Fig 37j Creating a Reseller Account Creating the Administrator 28 How can I edit the details of a Reseller Account or even delete it Modifying or deleting a Reseller Account To edit a Reseller account you have to click on the small human icon next to the account on the right side of the page To delete the Reseller account you just have to click on the X icon see Figure 38 Welcome to Reseller Demo100 Reseller 100 1 00 EUR English demo100 sms providers com Reseller Accounts Management Select Filter None Empty Filler iki LIPPE i Select a filter edit its options and E Add New Reseller 0 add it to the active filters list in order to filter the accounts view Site Name Date Created Full Name Balance Active Services Actions demo204 sms providers com demo3000 sms providers com 25 11 2013 23 06 40 19 09 2014 02 52 02 17 06 2013 01 26 14 john doe example com John Doe SMS VMSG HLR John Smith2 SMS VMSG j
5. button Welcome to Reseller Demo100 Sunday 02 February 2014 03 53 05 Engish demo100 sme providers com SMS Blocklist blocked re Search 999999999999 888888888888 3 Total Lines 777777777177 3 total recipients enter help Fig 28b Adding mobile numbers in the SMS Blocklist The numbers are now added in the SMS Blocklist see Figure 28c You can delete any mobile number from the Blocklist by clicking on the X at the right side of the page in case you want the number to start receiving SMS again If the numbers in the SMS Blocklist are too many and you want to check if a mobile number is in the list you can type in the number or a part of it in the Search for blocked recipients field and then click on Search Welcome Reseller Demo100 Reseller 100 1 00 EUR English demol00 sms providers com Dashboard SMS Blocklist My Account Search for blocked recipients Search for blocked re Search re a ed eie 1 Add recipients to blocklist 1 u mmmmmmmmmmmmmmmmm Contacts SMS Service Send Single SMS Send Bulk SMS Recipient Options Statistics History 777777777777 Coverage 888888888888 DLR Forwarding 999999999999 SMS Blocklist Generic Profits Showing 3 of 3 blocked recipients Per User Profits Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Fig 28c Adding mobile numbers
6. DLR Forwarding SMS Blocklist Generic Profits Per User Profits Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Originator 99999999999999 When to send messages amp now Future 29 01 2014 1 33 When to expire messages never O Expire at 29 01 2014 14 35 Total SMS Messages Valid SMS Messages Invalid SMS Messages will NOT be sent Estimated Cost OU OU 5 Please pay attention to the following important notes 1 The above Estimated Cost is colculoted using the numeric prefixes of the destination networks and may varies in countries with MAP Mobile Muombe This is becouse the system requests the correct destination network for each 5 sending ot the next stage Final charging details will be available after submission in SMS history 2 Future date and time must always be at least half on hour later than the time set fo your account If you choose the Future option and the dateftime you set is NOT following the previous rule the system will set the future date and fime of submission half an hour later from the curent time 3 Expire AF date ond time must always be at least half an hour later thon date defined at future submission or time set fo your account if this submission is not a future submission F you choose the Expiration option the system will expire all remaining to pending state messages offer expiration fime
7. Per User Rules Global SMS Blocklist Attention Ho more than 300000 contacts are allowed in a single upload Altention Make sure that the file is UTF 8 encoded Drag n Drop or Browse your esv data file Administrator Panel contacts csv Customize Web Site 115 gm File Selected contacts csv Size 115 bytes CSV Separator CSV Columns Definition Fig 21d Sending bulk SMS by uploading a csv file with Contacts Defining csv file structure After you finish defining the structure of the csv file you have to click on the Continue button If you upload a xls file you have to define from which Sheets and Columns the data will be uploaded e g from the 1 Sheet Column A contains the Phone Column B contains the Name etc see Figure 21e Each time you define an association e g Sheet 1 Column A for the Phone you have to click on the Add Association button Welcome to Reseller Demo100 Reseller PITA ORO Tuesday 28 January 2014 08 34 41 Engish demol O amp sme providers com Dashboard send Bulk SMS Uploa le containing p optionally mes wis Jpload a file containing phone numbers and optionally full names Contacts Choose the type of the file containing the contacts you TTE want to upload send Single 5M5 Send Bulk 5 5 statistics History Cow bier i Attention more than 300000 contacts are allowed in a single upload DLR Forwarding SMS Blacklist Attention Make sure that the
8. Reseller Demo100 1 00 EUR English demo100 sms providers com v Dashboard Dashboard Hello Reseller Demo100 What do you want to do today Contacts My Account Contacts SMS Service 2 LY A A Send Single SMS B5 B5 B5 Send Bulk SMS S Add tatistics History Coverage My Account Import Tags Directory DLR Forwarding SMS Blocklist Generic Profits B B5 Per User Profits Per User Rules Global SMS Blocklist Personal Details Change Password Administrator Panel Customize Web Site Fig 31a Setting Up Per User Profits for specific mobile operators In the new page that will be displayed you have to click on the Add New Profit button see Figure 31b Note also that the menu on the left side is now accessible only if you click on the small Menu button see Figure 31b Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR English demo100 sms providers com Per User Profits Select Filter None Empty Filter Lis pT Q Add New Profit ase eee eee ee eee ee Select a filter edit its options and A add it to the active filters list in order zoe S MLB to filter the profits view 4 1 Clear All Profits 1 Operator here is no such per user type of profit In this case charges will be based on either generic profit types if any or on your reseller site s default profit type Total Rows Rows
9. Reseller Demol00 1 00 EUR Monday 27 January 2014 06 09 10 English demol00 sms providers com Tags work Contacts nal edit its options and add it ers list in order 1o filter the Delete single Contact Filter CH Total Contacts 2 1 John Doe 99999999999999 Contacts 2 Select All I John Smith Johi Fig 16b Viewing and Deleting Contacts of a Tag Welcome to Reseller Demol00 Reseller Demol00 1 00 Eur Engish d demol008sms providers com Dashboard Tags work Contacts My Account Select Filter None Select a filter edit its options and add it Contacts to the active filters list in order to filter the contacts view SMS Service Panel Administrator Pan Filter Operators Names OF Phones OR Per Page 20 Customize Web Site Download Contacts as CSV or XLS Delete duplicate contacts of tag work Selected Contacts Select All Total contacts returned 2 previous next 299000909 79 6658888666e2 previous EH next Fig 16c Viewing and Editing Contacts of a Tag To edit a single Contact you have to move the mouse pointer on to the Contact there is no need to click on it until it expands see Figure 16c and then you have to click on the Edit Contact option inside In the small window that will appear see Figure 16d you can change the Name the Phone the Birthday of the Contact or even put some comments After you finish
10. X button you can delete an SMS template When you finish adding SMS templates click on the Close button It is possible to set an expiration time for your SMS in the Expiration Date Time Box see Figure 19a If your SMS message is not sent at the expiration time you set due to queue or other reasons then it will not be sent at all This is a very useful feature in cases where you don t want your SMS to be delivered late thus avoiding possible annoyance of the recipient You are able to send your message in the future by clicking on the relevant option inside the Send Date Time box If you want your SMS to be sent immediately then leave the Now option checked After you finish typing your SMS you can click on the Send SMS button see Figure 19a and the SMS will be sent according with the parameters you set Welcome to Reseller Demol100 Reseller Demo 00 1 00 EUR Monday 27 January 2014 15 19 02 English demo 00 sms providers com send Single SMS My Account Originator 99999999999999 Recipient Load Text from template SMS Details n 1 0 Total Chars Text Templates Total Messages 160 Remaining Chars Contacts SMS Service Send Single SMS Normal SMS send Bulk SMS 5 send Date Time tatistics now History 27 01 2014 13 43 Coverage DLR Forwarding Enter the text of the 3M3 in this box SMS Blocklist Generic Profits never Per User Profits 2
11. just click on the Save button to save the changes Welcome to Reseller Demo100 Monday 27 January 2014 English demol00 sms providers com v Dashboard Tags work Contacts My Account Select Filter None Contacis to the active filters list in order to filter the SMS Service 7 Name John Doe Administrator Panel Phone 99999999999999 Customize Web Site Birthday 1970 01 01 Comments John Doe Soy X Fig 16d Viewing and Editing Contacts of a Tag 9 Is it possible to download the Contacts of a Tag Instructions on how to download the Contacts of a Tag in csv or xls file To download the Contacts of a Tag in a csv or a xls file you have just to click on the CSV or XLS links respectively see Figure 17 Before downloading the file you can also delete possible duplicate Contacts that exist in the Tag by clicking the Delete duplicate contacts of tag see Figure 17 Welcome to Reseller Demo100 Reseller DemolQ00 1 00 EUR Monday 27 January 2014 06 48 02 English demo O0 sms providers com Dashboard Tags work Contacts My Account Select Filter None Empty Filter List Select a filter edit its options and add it Contacts to the active filters list in order to filter the contacts view SMS Service Administrator Pane E EN Filter Operators Names Phones Per Page 20 Customize Web Site Total contacts returned previous John Doe
12. which will be the final Price you charge your customers to send SMS to a specific operator therefore it must include the price we charge you and any net profit you want to have So if for example the price we charge you to send SMS to a specific operator is 0 01 EUR SMS and you type in the value 0 012 then this is the final price 0 012 EUR SMS that you will charge your customers and your net profit in this case will be 0 002 EUR SMS It is very important here to note that this profit type does not ensure your profit in cases where the price we charge you increases so you have to be very careful when you choose this profit type 22 How can I restrict the destinations where a user account can send SMS and the originators he is allowed to use Instructions on how you can limit the coverage of a user account from Worldwide to specific mobile operators and restrict the originator feature When you create a user or a sub Reseller account they have by default Worldwide coverage and the ability to choose any originator they want when sending their SMS traffic However you can restrict the destinations where an account can send SMS to only the ones that you have set in the Per User Profits page for this specific account for more information on the topic see Question 20 and the same you can do for the originators that the account can use To restrict the Coverage and the Originators that an account can use you have to click on the Per User Ru
13. 01 02 2014 00 14 Date Sent 01 02 2014 00 14 Originator 99999999999999 Recipient 449999990099 Vodafone UK Cost 0 0100 submission ID bsub 010214 9cal f3c 37cb 414e ac44 9b21de 627a395 Customize Web Site 229 0 2014 16 23 Recipient 306746399489 Dear John Doe you are entitled 20 discount on all of our products Thank you for X being our customer ABC Stores Date Registered 29 01 2014 16 23 Date Sent 29 01 2014 16 23 Originator 99999999999999 Recipient 449999999999 Vodafone UK Cost 0 0100 31 01 2014 Submission ID bsub 290114 a97b579c I36 4735 924 928a1 53c832a 20 53 Undelivered 29 01 2014 16 23 Recipient 206946399489 Dear John Smith you are entitled a 35 discount on all of our products Thank you for x being our customer ABC Stores 3 Date Registered 29 01 2014 16 23 Date Sent 29 01 2014 14 23 Originator 99999999999999 Delivered Recipient 449999999999 Vodafone UK Cost 0 0100 31 01 2014 Submission ID bsub 290114 a97b579c 136 4705 9241 928a853c832a 08 54 Fig 25 Viewing the SMS History of your account After you select all the filters you want for your search the SMS messages that match will be displayed with full information such as Status Delivered Undelivered etc Mobile Number of Recipient Originator Date Sent etc see Figure 25 If you wish you can download the search results in a csv or xls file by clicking on the relevant link see Figure 25 15 Where can
14. 28 08 English demo100 sms providers com Generic Profits Select Filter 5 Empty Filter List i Select a filte i Dlions and Add New Profit 7 perator Cee m eee UR GG add it to thdprofit BIB list in order to filter the profits view Couniry Operator Afghanistan MTN Afghanistan Afghanistan Afghan Wireless Communication Company 731 The Profit changes to the Profit Type Afghanistan Etisalat Afghanistan en you move the mouse over Afghanistan Roshan Total Rows 4 Rows Below Cost O Fig 30j Setting Up Generic Profits for specific mobile operators Displaying the Generic Profits You can edit a Generic Profit by clicking on it and in the new window that will pop up see Figure 30k you can choose a new Profit Type and a new Value After you finish you can click on the Save Profit Details button and the changes will be saved Welcome to Reseller Demo100 Reseller 100 1 00 EUR 18 05 15 English d demo100 sms providers com Operator MTN Afghanistan Cost in your account s currency 0 0045 Cost in your host s currency Euro 0 0045 EUR Price Cost Value This profit type allows you to set your selling price based on the cost plus a profit as a fixed percentage of the cost Notice This profit type is affected by the currency exchange rate changes but it ensures your profit 0 0045 3076 0 0058 EUR Fig 30k Setting Up Generic Profits for specific m
15. Below Cost Fig 31b Setting Up Per User Profits for specific mobile operators In the new window that will pop up you can click on the User field to select the user account to which you Will set the Per User Profits see Figure 31c Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR 03 19 59 English d demo100Gsms providers com v Per User Profits Add New Generic Profit Country Afghanistan Operator Afghanistan Add profit for the operators in the table bellow 1 either generic Please select a user and add the operators that you want to set the profit Fig 31c Setting Up Per User Profits for specific mobile operators A new smaller window will appear see Figure 31d amp Figure 31e where you type in the email of the user account or the Full Name or just a part of these data If you didn t create any user accounts yet in your Reseller website then you will not be able to set any Per User Profits For more information on how you can create user accounts see Question 24 Welcome to Reseller Demo100 eseller Demo100 1 00 EUR Profits Add New Generic Profit i j Add New Profit e English demol00 sms providers com E mail UN US Gm Profits 1 E z Cor A t Full Name Fil one or both of the above fields You con use as wildcard exomple John D retur
16. D Customize Web Site 2 Contacts Fig 15 Viewing and Deleting Tags in the Tags Directory Please note that in the Tags Directory page there is no option for adding Tags because all Tags are automatically created during the process of importing Contacts 8 How can I view delete and edit my Contacts Instructions on how to view delete or edit the Contacts of a Tag To view the Contacts of a Tag you have to click on the small human icon inside the Tag box see Figure 15 indicated in blue frame In the next page that will be displayed you can view all of the Contacts associated with this Tag displayed in groups of 20 50 or 100 Contacts per page but you have also the option to use one or more filters in order to view a specific group of Contacts see Figure 16a The filters that you can use are Name Phone and Birthday You can choose any of them or all of them then you have to type a name a mobile phone or a birthday in the field below and then click on the Add Filter button see Figure 16a If you click on the Strict check box then the Contacts will be filtered strictly with the characters you typed in the field You can use multiple times the same filter for your search which you can combine by using the AND and OR operators see Figure 16a For example if you select two times the Name filter e g 1st Name filter John 2nd Name filter Smith and you want to view all the Contacts that contain both of the names at the
17. I view the Coverage of my bulk SMS service Viewing all the mobile networks that are covered from the bulk SMS service of your account To view the mobile networks that are covered from your bulk SMS service along with the cost per SMS that you are charged to send to each one of them you have to click on the Coverage option under the SMS service in the left menu of the page see Figure 26 In the new page that will be displayed you can view the list with the mobile networks that are currently covered sorted by country and its international calling code In the right column of the page you can view also the cost per SMS that you are currently charged to send to each one of these networks Welcome to Reseller Demol100 Reseller Demol O0 1 00 EUR Saturday 01 February 2014 21 30 54 English demol00 sms providers com Dashboard SMS Coverage My Account Covering 1035 Operators in 228 Countries Contacts Couniry Operator Afghanistan 93 Afghan Wireless Communication Company TSI Afghanistan 73 Foshon SMS Service send Single SMS Send Bulk SMS Statistics und MTN Afghanistan History reme Etisalat Afghanistan Coverage DLR Forwarding SMS Blocklist Generic Profits Albania 355 AMC Albania Mobile Communications Alponia 355 Vodafone Albania Albania 355 Eagle Mobile Per User Profits Albania 355 Plus Communication Per User Rules Algeria 213 EE Algeria 213 ie Global SMS Blocklist
18. Note also that by clicking on the fullname and on the extratagO see Figure 22c they are automatically inserted in the Text Box so you don t have to type them when you create your SMS text If you added more than one extra columns with data in the previous step you will see more replacements tags available in this step extratagO extratag1 extratag2 etc which you can type in your SMS text An important thing to note here regarding the SMS details box on the right side of the screen see Figure 22c is that the information displayed there is based on the number of characters of the SMS text that you type in the Text Box including the characters of the replacement tags e g Dear fullname you are entitled a extratagO discount on all of our products However since the replacement tags are going to be replaced by Contact names and other data in the final SMS messages each SMS message will have different number of characters from the number that is indicated in the SMS details box and some of the messages may exceed the 160 characters limit if the text is too long in this case they will be delivered as 2 SMS or even more When you finish typing your SMS message you can click on the Continue to Final Sending Options button see Figure 22c In the next page you can see the total number of SMS messages that were created the number of valid SMS and the invalid ones as well as the estimated cost see Figure 22d It is important
19. Options Statistics History 777777777777 Coverage 888888888888 ond 999999999999 SMS Blocklist Generic Profits Showing 3 of blocked recipients Per User Profits Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Fig 29c Adding mobile numbers in the Global SMS Blocklist Please note that the Global SMS Blocklist prevents mobile numbers to receive SMS from your Reseller account and all of the sub accounts single user accounts that you will create However if you create a sub Reseller account see Question 27 for more information the Global SMS Blocklist of your Reseller account does not apply to the SMS that will be sent from this sub Reseller or the sub accounts that are created under it Each sub Reseller account you create is considered an independent Reseller web site with its own SMS Global Blocklist 19 How can I set up Generic Profits for my Reseller web site Setting up Generic Profits for specific mobile operators Generic Profits and Per User Profits are rules of charging your customers in order for you to be able to make the desired profit on the SMS traffic they are sending It is possible to set up Generic Profits for specific mobile operators that will apply to ALL user accounts of your Reseller web site that send SMS traffic to these operators except those who have a Per User Profit set for these operators more information on Question 20 To set up Generic Profits for spec
20. Response field see Figure 27 the exact response without using quotes or spaces that your script will return to our system each time you receive a DLR This is a requirement in order to avoid unnecessary resubmission of DLRs When you finish click on the Set DLR Forwarding URL button Please note that the DLRs will be sent through HTTP GET Requests to your script and the parameters are the following id the message id phone recipient s mobile number status DLR status code date status date in UTC time zone cost the cost of the SMS and operatorid the network operator id For a complete list of all the network operators with their respective operatorid values you have to click on the relevant link at the bottom of the page see Figure 27 You can always enable or disable the automatic DLR forwarding by clicking on the desired option in the Status field on the top of the page see Figure 27 Welcome to Reseller Demo100 Reseller Demol100 1 00 EUR Saturday 01 February 2014 22 06 15 English demol00 sms providers com Dashboard DLR Forwarding My Account Status Disabled Disabled P RE DLR Forwarding URL URL Your server will receive a fake dir for recipient 99999999999999 Send Bulk SMS
21. SMS messages more than that may fail to be uploaded Furthermore the csv file has to be UTF 8 encoded otherwise any characters in the message texts that do not belong to basic Latin alphabet will not be recognized Welcome To Reseller Demo100 EET PIDE LU MORSU 01 February 2014 00 25 37 English demol00sms providers com Dashboard Send Bulk SMS My Account Upload a file containing SMS Submission Data 5M5 Texts and Recipient Numbers Contacts Choose the type of the file that contains the pre generated SMS text you want to upload SMS Service Send Single SMS Send Bulk SMS Statistics History Coverage A E di Attention Ho more than 70000 messages are allowed in a single upload LR Forwarding SMS Blacklist Attention Moke sure that the file is UTF 8 encoded Genenc Profits Drag and Drop or Browse to find your csv data file Per User Profits Per User Rules Global 5 5 Blocklist Administrator Panel Pre generated SMS csv Customize Web Site 260 L I I I i L i I L i i L L eee eee File Selected Pre generated 8MS csv Size 260 bytes CSV Separator CSV Columns Definition Fig 23d Sending bulk SMS by uploading a csv file with pre generated SMS Defining csv file structure After you finish defining the structure of the csv file you have to click on the Continue button If you upload a xls file you have to
22. Site Logo Customize Web Site Appearance Editor Site Logo Editor Delete Logo Custom Pages Fig 41h Customizing Reseller Web Site Site Logo Editor By clicking on the Upload Logo button the logo file will be uploaded as you can see in Figure 41i If for some reason you want to change the logo with another one you can click on the Delete logo link to delete it and then upload the new one In order to place the logo on the home page of the web site you have to type the command 1 site logo in the Appearance Editor following the instructions given on the top of the page see Figure 41i Welcome 1o Reseller Demo100 ME Thursday 06 Feb 2014 17 18 09 English demol00 sms providers com Dashboard site Logo Editor able to upload your site s logo and embed it in appearance editor by entering the My Account site logo command Contacts Select Your Logo File and click Upload Browse SMS Service Upload Logo Administrator Panel Customize Web Site Uploaded Logo Appearance Editor Site Logo Editor Delete Logo Custom Pages Fig 41i Customizing Reseller Web Site Site Logo Editor For example if we type the site logo command followed by br in the TEMPLATES tab in the Appearance Editor exactly as it is shown in Figure 41 and we click on the Save button then we will get the result that you can see in the Figure
23. a csv or xls File that Contains Numbers and pre generated SMS messages Click on the forth icon see Figure 23a Welcome to Reseller Demo100 Reseller Demo100 1 00 Eur Wednesday 29 January 2014 18 05 00 English demol00 sms providers com Dashboard Send Bulk SMS My Account Bulk SMS Sending Main Menu Contacts Welcome to Bulk SMS Sending page Please click on one of the available options to proceed SMS Service um um EM um um Em E ate m yi m Send Bulk SMS PT I Fog Fog SPON I Fog og History I II II da 7 o ef DLR Forwarding SMS Blocklist Generic Profits Upload SMS Messages I Upload a csv ar xls file that contains couples of recipient mobile numbers and pre generated SMS messages This option is ideal in Per User Profits cases where the SMS messages are generated by a ard party software like CRM e t c Per User Rules Global SMS Blocklist I Administrator Panel Customize Web Site Fig 23a Sending bulk SMS by uploading a csv or xls file with pre generated SMS In the next page that will be displayed you are able to choose the type of the file csv or xls that you would like to upload see Figure 23b Please note that xlsx files are not supported yet therefore you will not be able to send bulk SMS by uploading such a file Welcome to Reseller Demo100 29 January 2014 18 06 45 English dem
24. a Reseller Account Setting the Policies By clicking on the ADMINISTRATOR tab you can change all the settings that are related to the administrator account Reseller account of the new Reseller website The tabs that are contained here are the GENERAL ALERTS and INITIAL BALANCE see Figure 37h In the same window you have also to type in the required details in the relevant fields E mail Full Name Country and Mobile Number of the administrator account Note that the password is predefined by the system but you can change it to something else if you want to After filling all fields in the GENERAL tab you can check the Required User Confirmations E mail option if you want the administrator to confirm his email when he will try to login for the first time In the same tab you can also change the default language of the Reseller website that the administrator will view see Figure 37h Add New Reseller f apminstrator tng E mail Full Name Country Click to Select Country Ste Name Mobile Site Name vIAkDejv Assn i Password Default Language English English wv Fig 37h Creating a Reseller Account Creating the Administrator In the ALERTS tab you can enable the Low Balance Alert and the Zero Balance Alert for the administrator account see Figure 37i In the Low Balance Alert you can set the amount of money Alert Limit that when reached the administrator will be notified by email so he can recharge his balanc
25. aliases in order fo make a custom page linkable by platform resources Smart Alias Description Use add balance alias in order to create a custom page which will be displayed when a add balance client chooses to add balance to his account terme Use terms alias in order to create a custom page for your site s Terms of Use The content of this page will replace the default content in page demo 00 sms providers com terms php Fig 41p Customizing Reseller Web Site Creating Contact Us Custom Page 5 If we want to create the same page in another language e g French all we have to do is to click on the relevant button and start typing again the content of the custom page in French see Figure 41 6 When we finish typing and editing the content we have to click again on the Save Custom Page button and the custom page will be available in French language also Welcome to Reseller Demo100 B0 BR Ui M Thursday 06 February 2014 18 01 43 English demol00 sms providers com Dashboard Custom Pages Welcome to Custom Pages Here you can create custom content pages which you can make accessible from the menu or embedded in the templates through the Appearance Editor Contacts Custom Page contact us Add New We clicked on French language icon Add New SMS Service elect which language version of this page yorwant to edit Administrator Panel Customize Web Site Appearance Editor Spanish Turkis
26. by clicking on them see Figure 20c If you clicked by mistake on a tag to which you don t want to send SMS then by clicking again on it you can uncheck it The Total Contacts Selected number is changing according to the total number of Contacts that the selected Tags contain in this example 2 2 4 After you finish choosing the tags you want click on the Continue button Welcome to Reseller Demo100 Reseller Demol 00 1 00 EUR Monday 27 January 2014 17 40 58 English demol 00 sms providers com Dashboard Send Bulk SMS My Account Please select all contacts you want to send SMS to and then click Continue Attention No more than 300000 contacts are allowed in a single upload Contacts Total Tags Returned 9 Tag Per Page 20 SMS Service Send Single SMS send Bulk SMS c eur 000_dupl_50000_23 06 1000 mobiles 2000 mobiles A Statistics Histo ry 49791 Contacts 1000 Contacts 2000 Contacts Coverage DLR Forwarding 3000_mobiles a 30 mobiles a D 6000 mobiles D friends amp SMS Blocklist Generic Profits Contacts 6000 Contacts 2 Contacts ofi Per User Profits work Per User Rules Global 5 5 Blocklist e Administrator Panel Customize Web Site Fig 20c Sending bulk SMS to Contacts from your Contacts directory In the next page that will be displayed see Figure 20d you can type the SMS text inside the Text Box or you can choose an SMS template from the available ones by
27. cost of the SMS campaign When adding more columns with data you will notice that the number of extra columns is indicated in the Contact Details box on the right side of the screen see Figure 22b In the same box you can also see the total number of lines the total number of Contacts and the total number of them with a Full Name In this example the 1 extra column is considered the column that contains the percentages 20 and 35 see Figure 22b Of course you can always use just one column with mobile numbers only one number for each line and send the same SMS message to all of them It is important here to note that you cannot upload more than 300 000 Contacts with this method After you finish typing your Contacts you have to click on the Continue button see Figure 22b In the next page that will be displayed see Figure 22c you can type the SMS text inside the Text Box or you can choose an SMS template from the available ones by clicking on the Load Text from Template link Welcome Reseller 100 Reseller Demol100 1 00 EUR Wednesday 29 January 2014 15 11 35 English demo 100 sms providers com Dashboard Send Bulk SMS Text Templates My Account Enter the 5M5 text and click Continue Load Text from template SMS Details Contacts Dear amp fullnames you are entitled a extratagO 125 Total Chars discount on all of our products Thank you for being Total Messages SMS Service our customer ABC Stores
28. ee Normal SMS Send single SMS Send Bulk 5M5 Statistics SMS Text History Coverage Enter the 5M3 text in this box You can insert any replacement tag in the DLR Forwarding SME text from the table bellow For example the text Hello fullname SMS Blocklist how are will be transformed fo Hello John Smith how are you Generic Profits Per User Profits Available replacement tags Ss Per User Rules Global SMS Blockiisi ee TE full z Replaces itself with the full name of the current recipient if exists or with the fallback Sai Madam Administrator Pane value if curent recipient number has not coupled with a full name fextratag0s Replaces itself with the contents of extra column 1 Customize Web Site Please pay attention to the following important notes 1 Counting of characters is not precise in cose of using replacement tags and varies according to the length of replacement text if the total number af echaraeters iz near to max length when replacement takes place it may result t concatenated SMS 2 If ihe identification of the SMS text is Unicode SMS this means thot characters not supported by GSM or Loin character sets are contained in it Mote Unicode SMS Messages contain lower number of characters than Normal SMS 3 IF the SMS text is identified as Mon Unicode Normal SMS but contains replacement tags additional check will be performed for the content of each repla
29. even embed your own HTML code by using the control buttons in the menu bar at the top of the Text Box Editor After you finish you have to click on the Save Custom Page button in order to save the custom page see Figure 41 It is important to note that if you want the custom page to be available in other languages except English after you create it you have to click on the icon of the language you want and start typing the content again in that language see Figure 411 With this way you can have the same custom page translated in the other 6 languages of the web site French Greek Portuguese Romanian Spanish and Turkish under the same alias the system will automatically display the custom page with the right content for a specific language after the user chooses that language Below are 2 examples of creating custom pages one with the predefined smart alias add balance and one with a totally new alias contact us ADD BALANCE Custom Page 1 First we have to type the alias add balance in the Alias field see Figure 41m The URL http demo100 sms providers com page add balance is automatically formulated just below the Alias field 2 Then we type Add Balance in the Title field see Figure 41m or any other title we find suitable for our custom page 3 We type the content of the custom page in the text box and we edit the text with the text control buttons see Figure 38m 4 If we want to add links in the content we have to
30. mark with our mouse the exact text that we want to make it a link and then we have to click on the relevant control button in the menu bar After we type in the URL and title of the link we have to choose if we want the link to open in the current window or in a new one and then we have to click on the Submit Query button see Figure 41m For example the email support demo100 sms providers com be converted to link if we type as URL the mailto support demo100 sms providers com so when someone clicks on it it will immediately open a window of his favorite email client e g Microsoft Outlook Mozilla Thunderbird etc To make the phrase Send Single SMS a link all we have to type as URL is sms sendsingle php and so on 5 If we want to remove a link either we have to delete the text or we can put the mouse cursor on the text and then click on the relevant control button in the menu bar see Figure 41m 6 If we want to edit the HTML code of the custom page or if we want to add ready HTML code in it we have to click on the HTML control button see Figure 41m After we finish we have to click on the Submit Query button 7 When we finish typing and editing the content of the custom page we have to click on the Save Custom Page button in order to save the custom page Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR English demol00 sms providers com v Dashboard Custom Pages Welcome to Custom Pages Here you ca
31. prefix in case your mobile numbers are not in the international format by checking the relevant boxes under the Adding Options at the bottom of the page see Figure 13 24 January 2014 21 40 42 English demo lO0 sms providers com Dashboard Reseller Demol00 Contacts Import My Account Choose the type of the file containing the contacts Contacts Add Import Tags Directory E Drag and Drop or Browse to find your csv data file SMS Service EES ee eee NF Adminstrator Panel Customize Web Site Contacts csv um omm mm um GGG wm uw L i L L L L File Selected Contacts csv Sie 2162 bytes CSV Separator CSV Columns Definition e Phone column Ir Name does not exit in your csv file a random generated ged to auto complete this field You are allowed to use the same field type only f you use the definition Tag s your csv file shauld contain multiple tag words Tags separated by space Leave it empty if you do nat want to tag these contacts or if your tags are included in the uploaded file Note IF you have tags in both the uploaded file and the tag box tags will be merged Fig 13 Defining the structure of a csv file After you finish defining the structure of the csv file you have to click on the Import Contacts button and the Contacts will be imported to the specified Tag s If you upload
32. same time then you have to use the AND operator and you will probably get results like John Smith John D Smith Johnson Smith etc But if you want to view all the Contacts that contain the name of the 1st Name filter or all the Contacts that contain the name of the 2nd Name filter then you have to use the OR operator Welcome Reseller 100 Reseller Dem 00 1 00 EUR Monday 27 January 2014 00 45 06 English demol008sms providers com Dashboard Tags work Contacts My Account Select Filter ID Ui Empty Filter List Contacts SMS Service Administrator Pane Customize Web Site selected Contacts Select All 797979999799999 Edit Contact Birthday t 01 1970 Fig 16a Viewing and Deleting Contacts of a Tag After you select all the filters you want and the relevant Contacts are displayed you can click on some of them and then delete them by clicking on the Selected Contacts button In the small window that will appear see Figure 16b you can delete all the Contacts you just selected by clicking the Delete ALL X button or unselect some of them first before you delete the rest If you want to delete all the Contacts you have to select all of them by clicking on the Select All button see Figure 16b then click on the Selected Contacts button right next to it on the left side and in the small window that will appear you just click the Delete ALL X button Welcome to Reseller Demo100
33. tld e g sms example com Note that you have to make sure that you have already pointed your domain or sub domain name to the IP address 78 46 210 185 otherwise you will not be able to continue for more information on how to do that see Question 2 After typing the domain or sub domain of the new Reseller website you can click on the CONTINUE button see Figure 37c Welcome fto Reseller Demo100 Reseller Demo100 1 00 EUR Engish demo100 sms providers com Enter the host domain of the new reseller site here myhost mydormain tld i SMS HLR Please make sure that you have already pointed your host or domain to the CONTINUE SMS VMSG HLR following IP address in order to continue 8 46 210 185 Close Window Fig 37c Creating a Reseller Account In the next window under the WEB SITE tab you can configure the new Reseller website by changing the settings in the GENERAL FINANCIAL SERVICES and POLICIES tabs see Figure 37d You can also change the name of the Reseller website in the Site Name field which appears in the Welcome message in the home page of the website e g if you change the Site Name to SUPER DEMO SMS the Welcome to demo3000 sms providers com will become Welcome to SUPER DEMO SMS Please note that you cannot change the Site Host field in this step the value of the Site Host field is the domain or the sub domain that you entered in the previous step Under the GENERAL tab you can choos
34. to his account Use terms alias in order to create a custom page for your site s Terms of Use The content of this page will replace the default content page demo 00 sms providers com terms php Fig 41m Customizing Reseller Web Site Creating Add Balance Custom Page We can view the custom page we just created by calling the URL in our browser The result will be something like the page in Figure 41n Welcome to Reseller Demo100 Reseller Demol100 1 00 EUR English v demo1l00 sms providers com v Dashboard Add Balance Paae Title My Account Add Balance Page Contacts We accept payments with the following 4 ways SMS Service Bank transfer Administrator Panel Westem Union Money Gram Customize Web Site PayPal Please contact us aticontact demo100 sms providers com for more information What would you like to do next Email link Send Single SMS Send Bulk SMS View SMS History Web links Statistics Fig 41n Customizing Reseller Web Site Accessing Add Balance Custom Page The add balance custom page that we just created is also accessible from the Add Balance option which is available after you successfully send one single SMS or a bulk SMS sending as you can see in Figure 410 below see also Questions 11 amp 12 Figures 19c 20f 21i 22e and 23h Welcome to Reseller 00 Moet Vecinescay 29 January 2014 16 23 30 Dashbeard Send Bulk SMS ubmisio
35. your site such as Customize Web Site the SMIP server that you will use for sending e mail email templates etc Please explore all available options for defining the policy of your reseller site Fig 40a Changing Currency In this page see Figure 40b you have to type in the Currency Name e g US Dollar the Symbol Code e g USD and the Exchange Rate e g 1 37 meaning that 1 EUR equals to 1 37 USD After you type in all these details you will see at the bottom of the page the equivalence between EUR the currency to which you are buying and the new currency which will be applied to your Reseller website currency to which you sell to your customers Welcome Reseller Demo100 Reseller Demo100 1 00 EUR English v demo100 sms providers com Dashboard Options and Policies Management My Account b Cond Financial Currenc Currency and Exchange for Reseller Demo100 It is critical to adjust the rate of the currency in which you sell your services if it is different from the currency in which you are buying This exchange rate is used to set the selling price in all cases where the profit is not a fixed value but is based either on absolute or on m Policies percentage profit type L3 Financial Contacts on Currency Default Profits SMS Service 1 User Registration Currency and Exchange Administrator Panel Originator com Wingman User Accounts 1 E Mail Settings Currency Name US Do
36. zation of SMAS eim MORI Finalization of SMS Submission Originator 99999999999999 Contacts When to send messages now Future 28 01 2014 00 38 When to expire messages never O Expire at 28 01 2014 01 03 VS Service Send Single SMS Submission Details Send Bulk SMS Total SMS Messages Statistics Valid SMS Messages History Coverage Invalid SMS Messages will NOT be sent DLE Forwarding Fetimated SMS Blocklist Generic Profits Please pay attention to the following important notes 1 The above Estimated Cost calculated using the numenc prefixes of the destination networks and may voies in counties with MNF Mobile Number Portability This is because the system requests the comect destination network for each 3M5 sending at the next stage Fra Per User Rules charging wil be avallable after submission in EME history Global SMS Blocklist 2 Future date and time must always be at least half an hour later than the time set to your account If you choose the Future option and EH the dote ftime you sets HOT folowing the previous rule the system will set the future date and fime of submission half an hour later from the Administrator Panel current fime 3 Expire AP date and time must always be at least half on hour later thon date defined at future submission or time set your account if this submission i mot a future submission If you choose the Expiration coticn the system will expire all remaining
37. 100 Reseller 100 1 00 EUR English demo100 sms providers com User Accounts Select Filter None Empty Filter List pte ee ee eee eee fil i Select a filter edit its options and A Add New User add to the active filters list in order usc E fci to filter the accounts view Date Created Full Name Balance Active Services Actions john smith amp example com 03 02 2014 05 41 33 John Smith john doe amp example com 03 02 2014 05 39 06 John Doe Total Users 2 Fig 35a Editing Deleting a User Account If you click on the human icon to edit the account in the new window that will pop up you will be able to edit any detail you wish When you finish you can click on the Save Account Changes button see Figure 35b Welcome aller Demo100 Edit End User Account john smith example com c mai john smith example com Valid E mail V Menu Full Name John Smith Country Sts United Kingdom Ie Mobile 000000000000 v Valid united kingdom 379 219 GENERAL Account Confirmation Status Uncheck anything you want to set as Unconfirmed I E mail User Aca Default Language English English User Changes Pending Confirmation No Pending Changes Found When user requests an email or mobile change he has to confirm the ownership of them Here you can review all pending confirmations Fig 35b Editing Deleting a User Account 26 How can I add or remove an a
38. 16 CAN RECEIVE THE DLRS DELIVERY REPORTS OF MY SMS MESSAGES TO MY SERVER AND HOW INSTRUCTIONS ON HOW TO RECEIVE THE DLRS OF YOUR SMS MESSAGES AUTOMATICALLY TO YOUR SERVER 49 17 HOW CAN PREVENT SOME MOBILE NUMBERS FROM RECEIVING MY SMS MESSAGES IN THE FUTURE REGISTERING ONE OR MORE MOBILE NUMBERS IN THE SMS BLOCKLIST 50 18 HOW CAN PREVENT SOME MOBILE NUMBERS FROM RECEIVING SMS FROM ANY OF MY CUSTOMERS ACCOUNTS IN THE FUTURE REGISTERING ONE OR MORE MOBILE NUMBERS IN THE GLOBAL SMS BLOCKLIST 52 19 HOW CAN I SET UP GENERIC PROFITS FOR MY RESELLER WEB SITE SETTING UP GENERIC PROFITS FOR SPECIFIC Meer cXpese ERSE O Epi 54 20 HOW CAN I SET UP PER USER PROFITS FOR THE USER ACCOUNTS OF MY RESELLER WEB SITE SETTING UP PER USER PROFITS FOR SPECIFIC MOBILE OPERATORS ER aae aa IRR Pn Tbe S ERR VES ER DU URS 60 21 WHAT ARE THE AVAILABLE PROFIT TYPES THAT 1 CAN CHOOSE TO CHARGE MY CUSTOMERS ACCOUNTS DESCRIBING THE PROFIT TYPES AND THEIR DIFFERENCES E RERR PES usen EE eu ves 65 22 HOW I RESTRICT THE DESTINATIONS WHERE A USER ACCOUNT CAN SEND SMS AND THE ORIGINATORS HE IS ALLOWED TO USE INSTRUCTIONS ON HOW YOU CAN LIMIT THE COVERAGE OF A USER ACCOUNT FROM WORLDWIDE TO SPECIFIC MOBILE OPERATORS AND RESTRICT THE ORI
39. 23g set a time and date in the future for the SMS to be sent if you don t want to send them right now as well as set the expiration time for your bulk SMS sending This feature is very useful when you want to send time sensitive SMS campaigns where the SMS must be delivered on time or else not to be delivered at all Finally you can check some random SMS messages in the Random SMS Preview box see Figure 23g by clicking in the box area and if everything is fine you can click on the Start SMS Submission button to proceed to the final stage of the bulk SMS sending Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR English demol00 sms providers com Dashboard Send Bulk SMS My Account Finalization of SMS Submission Contacts When to send messages now Future 01 02 2014 00 30 When to expire messages never O Expire at 01 02 2014 00 55 SMS Service Submission Details Send Single SMS Send Bulk SMS Statistics History Coverage DLR Forwarding SMS Blocklist I Please pay attention to the following important notes Generic Profits 1 The above Estimated Cost is calculated using the numeric prefixes of the destination networks and may varies in countries with MNP Mobile Per User Profits Number Portability This is because the system requests the correct destination network for each SMS sending at the next stage Final charging details will be available after submission in SMS history Per User Rules 2
40. 36b For more information on how to change the currency and the currency exchange rate to which you are selling to your customers see Question 30 Welcome to Reseller Demol100 Reseller Demo100 1 00 EUR English demol00 sms providers com User Accounts Add Remove Balance What do you want to do Please click on one from the available options eS a Add Balance Remove Balance mmmmmmmmmmm Define here the amount you wish to be credited or to be removed from this user account balance You are able to define this amount in either currency you buy or currency you sell if the exchange rate 1 In any case the account balance will be updated in the currency you sell 10 000 USD will be added to account john smith example com Fig 36b Adding Removing Amounts from an Account Balance 27 How can I create a Reseller Account Instructions on how to create a Reseller Account To create a Reseller Account you have to click on the Reseller Accounts option in the left menu of the page under the Administrator Panel see Figure 37a Welcome 1o Reseller Demo100 Reseller Demo100 1 00 Eur English demolO0Gsms providers com Dashboard Dashboard Hello Reseller Demo100 What do you want to do today Contacts My Account Contacts SMS Service Administrator Panel IB IB i Add User Accounts Reseller Accounts Options amp Policies My Acco
41. 39b Adding Removing Amounts from a Reseller Account Balance 30 How can I change the currency to which I sell SMS to my customers Changing the currency of your Reseller web site To change the currency of your Reseller web site i e the currency that your customers see in their balance you have to click on the Options amp Policies option in the left menu of the page under the Administrator Panel see Figure 40a In the new page that will be displayed you have to click on the Financial and then on the Currency options see Figure 40a Welcome to Reseller Demo100 Reseller 100 1 00 EUR English v demol00 sms providers com Dashboard Options and Policies Management My Account General General Information Welcome to Options amp policies of Reseller Demo100 mad In this page you can manage all options and policies including financial M Hmm that apply to your reseller site Policies Generally here you can change the global profit type and value that E Mail Settings apply to every single user destination that is not covered from generic or Administrator Panel specific profits you can enable or disable new user registrations and what action will take place when a user registers you can enable or disable SMS originator values or whatever else is covered under the policies term etc SMS Service User Accounts Reseller Accounts Options amp Policies Additionally you can configure important parameters of
42. 41k Welcome to Reseller Demo100 Reseller 100 1 00 EUR English demol00 sms providers com Dashboard Appearance Editor Welcome to Appearance Editor Here you can edit all options regarding the appearance of your web site but please note that you may need technical knowledge HTML CSS in order to do all necessary changes My Account Contacts TEMPLATES SMS Service Template secure v Ed Modified Click Save to keep changes Administrator Panel 1 lt html gt 2 lt head gt 3 meta http equiv Content Type content text html charset utf 8 gt Customize Web Site 4 lt title gt page get title lt title gt 5 page get head Appearance Editor 6 lt head gt lt body gt te LOGO m g airo ee Command line that should be ustom Fages added to display the logo a abe 7 1X site logo lt br gt 14 style font size 3 0px welcome to sitename sitename site name 17 div class content 18 body 19 lt div gt 21 lt div gt 23 lt div gt 24 25 lt bodv gt Fig 41 Customizing Reseller Web Site Placing the Logo in the Home Page The logo is displayed on the top left corner of the home page Welcome to Reseller Demo100 Fig 41k Customizing Reseller Web Site Placing the Logo in the Home Page CUSTOM PAGES In the Custom Pages section you are able to create custom pages with your own content written
43. 65 and you want to view all the SMS messages that were sent to recipients mobile phones that contain at the same time the digits 4499 and the digits 765 then you have to use the AND operator But if you want to view all the SMS messages that their recipients contain the digits 4499 or all the SMS messages that their recipients contain the digits 765 then you have to use the OR operator Welcome to Reseller Demo100 TES saturday 01 February 2014 01 44 22 Engish demol00Gsms providers com Dashboard SMS History My Account Select Filter Date Type Date Sent Contacts Farmat DD NMWeTY EY SMS Serace idus Send Single 5M5 Send Bulk SMS Statistics ipie Albers of the some typ E yours HL History Coverage DLR Forwarding 201 02 2014 00 14 Recipient 306946399489 Dear Jahn Doe you are entitled 2096 discount on all of our product Thank you for being our customer ABC stores Davami Per User Rules Dote Registered 01 02 2014 00 14 Date Sent 01 02 2014 00 14 Originator 99999999999999 01 02 2014 Global SMS Blocklist Recipient 449999999099 Vodafone UK Cost 0 0100 48 Submission ID bsub 010214 9cal f3c 37cb 414e ac44 9bp21de 27a95 Per User Profits Administrator Panel 2801 02 2014 00 14 Recipient 306946399489 Dear John Smith you are entitled 35 discount on all of our product Thank you for being our customer ABC stores Date Registered
44. 7 01 2014 11208 Expiration Date Time Per User Rules Please pay attention to the following important notes Global SM5 Blocklist 1 identification of SMS text is Unicode SMS this means that the SIMS text contains characters not supported by GSM or Latin character sets Note Unicode SM5 messages are limited to 70 characters unlike Normal SMS messages which con contain up to 140 characters Administrator Panel 2 Expiration Date Time must always be at least half an hour loter than date defined at future submission of fime set fo your account if This submission is mot a future submission If you choose the Expiration option the system will expire all remaining to pending state messages after expiration time Customize Web Site Fig 19a Sending a single SMS elcome to Reseller Demol00 Reseller 00 1 00 EUR Monday 27 January 2014 16 19 07 English demol 00 sms providers com Dashboard a SMS Templates My Account Happy New Year May this year be full of love and business successes for you and your family Contacts SMS Details Meeting is cancelled Please send your suggestions by email 0 Total Chars RECENICE and we will discuss them on our next meeting 1 Total Messages 160 Remaining Chars Hello will be late for cur meeting today Please start Normal SMS without me Choose Template d Date Time now I m busy right now and can t talk I ll call you later when I ll be free p 27 01 2014 12 44 iration Date T
45. 90999gosgsogooogo Selected Contacts Select All previous next Fig 17 Downloading Contacts of a Tag in a csv or xls file 10 Is it possible to send an SMS to one or more selected Contacts Instructions on how to send an SMS to one or more selected Contacts directly from the Tag page To send an SMS to a single Contact or to some of them that you selected you have to click first the Actions button see Figure 18a it is options and add list in order 1o filter th English demol ceums prowviders com LEONIS Select All ES Fig 18a Sending SMS from the TAG Page In the small window that will appear see Figure 18a click on the Send Bulk SMS button and in the next page see Figure 18b click on the icon that is indicated with red frame and follow the procedure this procedure will be explained in detail in Question 12 Welcome to Reseller Demo100 Reseller Demo100 1 00 Eur Dashboard Send Bulk SMS My Account Bulk 5 5 Sending Main Menu English demoal0gsesms prowiderz com Contacts Welcome to Bulk SMS Sending page Please click on one of the available options to proceed SMS Service send Single SMS send Bulk SMS i Statistics I I Il History i ll a Coverage Soe DLR Forwarding SMS Blocklist selected Contacts Send Bulk SMS to already selected contacts Per User Profits Per User Rules Global SMS Blocklist Administr
46. Algeria 212 Orascom Telecom Djezzy Administrator Panel Algeria 213 Wataniya Telecom Necdjmza Customize Web Site Amescon Samoa 484 Blue Sky Communications Andorra 376 Andorra Telecom Servei De Tele Andorra Angola 244 Unitel Angola Angola 244 Novice Angele a a E E E a s Anguila 1264 Weblinks Anguilla 41264 Wireless Ventures Anguilla Digicel Anguilla 1264 Cable amp Wireless Anguilla Antigua and Barbuda 1268 APUA PCS Fig 26 Viewing the Coverage of your account 16 Can I receive the DLRs Delivery Reports of my SMS messages to my server and how Instructions on how to receive the DLRs of your SMS messages automatically to your server If you send your bulk SMS campaigns through HTTP API then receiving the DLRs directly to your server immediately as they become available is certainly something that provides you with certain benefits In order to set up automatic DLR forwarding you have first to setup from your side a script in a programming language that will handle the Delivery Reports that will be sent from our system After setting up your script you have to click on the DLR Forwarding option under the SMS service in the left menu of the page see Figure 27 In the new page that will be displayed you have to type a valid URL in the DLR Forwarding URL field where you will be receiving the DLRs You need also to type in the Expected
47. Balance In the new window that will pop up you can click on the Add Balance or Remove Balance buttons and then you have to type into the blue box the amount of money in the currency you are selling to your customers in this case it is USD or you can type it in the currency you are buying this is always in EUR into the red box You will notice that while you are typing the amount into one of the boxes Selling or Buying currency the system automatically sets the equivalent amount into the other box according with the currency exchange rate After you finish you can click on the Update Balance button and the amount will be added or removed according to your choice see Figure 39b For more information on how to change the currency and the currency exchange rate to which you are selling to your customers see Question 30 Welcome Reseller Demo100 Reseller Demo100 14 16 29 30 English d demo100 sms providers com ADD REMOVE BALANCE What do you want to do Please click on one from the available options EP Add Balance 1 Sem m m m m Un Gm Remove Balance Define here the amount you wish to be credited or to be removed from this user account balance You are able to define this amount in either currency you buy or currency you sell if the exchange rate 1 In any case the account balance will be updated in the currency you sell ums xUrency you are Selling Fig
48. Blocklist Generic Profits Per User Profits Per LUser Rules Global SMS Blocklist Administrator Panel Customie Web Site Fig 3 Options under SERVICES tab In the ADMINISTRATOR tab there are all the options available for setting Generic Profits and per User profits The same options are available in the left menu also see Figure 4a Welcome to Reseller Demol100 1 ee ene Monday 27 January 2014 02 55 30 English v Dashboard Dashboard wissen Hello Reseller Demo100 What do you want to do today ADMINISTRATOR Contacts SMS Service SMS Service Send Single SMS send Bulk SMS os os History Coverage DLR Forwarding SMS Blacklist Generic Profits Per User Profits Per User Rules Global SMS Blacklist Adminstrator Panel Customme Web Site Fig 4a Options under ADMINISTRATOR tab You can change the language of your account by clicking on the language menu on the top of the page see Figure 4b Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR English demol00 sms providers com Dashboard Dashboard English Hello Reseller Demo100 What do you want to do today Fran ais SERVICES ADMINISTRATOR lt Contacts Portugu s SMS Service My Account SMS Service Romana Administrator Panel O s o s Generic Profits Per User Profits ole lale T rkce Customize Web Site Fig 46 Changing the language of your account 4 Where can I edit my Reseller Accou
49. D EDIT MY CONTACTS INSTRUCTIONS ON HOW TO VIEW DELETE OR EDIT THE CONTACTS OF A TAG aa M 17 9 IS IT POSSIBLE TO DOWNLOAD THE CONTACTS OF TAG INSTRUCTIONS ON HOW TO DOWNLOAD THE CONTACTS OF Av TAGIIN CSV OR ALS FILE x un da Pen Una dE PON USE e 20 10 IS IT POSSIBLE TO SEND AN SMS TO ONE OR MORE SELECTED CONTACTS INSTRUCTIONS ON HOW TO SEND AN SMS TO ONE OR MORE SELECTED CONTACTS DIRECTLY FROM THE TAG PAGE sscsscccsccsccsccccccsccesccescsscesceesens 20 11 HOW CAN SEND A SINGLE SMS SENDING AN SMS TO ONE RECIPIENT nennen nennt 21 12 HOW CAN SEND A BULK SMS CAMPAIGN SENDING SMS TO MULTIPLE RECIPIENTS 24 13 WHERE CAN I VIEW THE STATISTICS FOR MY SMS TRAFFIC VIEWING THE STATISTICS OF YOUR ACCOUNT S SMS TRAEEICG SUR EORNM SEE SERRE DUE saan FUR SES VQUR ang EUN S ARS KON EN PIS SRL EIAS SE QN SORS SN DU ERAS SERE 46 14 WHERE CAN I VIEW THE SMS HISTORY OF MY ACCOUNT VIEWING THE SMS HISTORY OF YOUR ACCOUNT 47 15 WHERE CAN I VIEW THE COVERAGE OF MY BULK SMS SERVICE VIEWING ALL THE MOBILE NETWORKS THAT ARE COVERED FROM THE BULK SMS SERVICE OF YOUR ACCOUNT 48
50. Demo100 Reseller Demo100 1 00 EUR 43 15 English d demo100 sms providers com Per User Rules Select Filter None Select a filter edit its options and it to the active filters list in a De 1 i send Coverage of john smith example com John Smith WORLDWIDE RESTRICTED 1 WORLDWIDE User is able to send sms to all destinations worldwide 2 RESTRICTED User is allowed to send sms only to destinations included in his own Per User profit list Fig 32b Restricting Coverage and Originators of user and sub Reseller accounts Editing Coverage To limit the originators that the account can use you have to click on the Originator Type of the account in this example the Originator Type is FREE see Figure 32a In the new window that will pop up see Figure 32c you can click on the MOBILE button to restrict the originator only to the mobile number that was used when you created the account see Question 24 for more information or you can click on the LIST button to add a list of specific originators that the user will be allowed to use Welcome Reseller Demo100 Reseller Demo100 1 00 EUR 5 18 49 English demol00 sms providers com Per User Rules i r A fu i FREE p MOBILES 057 1 FREE User is able to use any originator 2 MOBILE User is not able to use any originator except his mobile phone 3 LIST User is allowed to choose the originator he wants from a list with pre assigned ori
51. EUR Monday 27 January 2014 03 12 08 English demol00 amp sms providers com Dashboard Dashboard Hello Reseller Demo100 What do you want to do today My Account My Account Contacts Chat fe SMS Service Administrator Panel IR E User Accounts Personal Details Change Password Reseller Accounts Options amp Policies Contacts Customize Web Site Add Import Tags Drectony Fig 33 Reseller Menu The options that are available under Administrator Panel are User Accounts Reseller Accounts and Options amp Policies 24 How can I create a User Account Instructions on how to create a User Account To create a User Account you have to click on the User Accounts option in the left menu of the page under the Administrator Panel see Figure 34a Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR English demol00 sms providers com v Dashboard Dashboard Hello Reseller Demo100 What do you want to do today My Account My Account Contacts SMS Service Administrator Panel IB IB User Accounts Personal Details Change Password Reseller Accounts Options amp Policies Contacts Add Import Tags Directory Customize Web Site Fig 34a Creating a User Account In the new page that will be displayed you have to click on the Add New User button see Figure 34b Note also that the menu on the left side is now accessible only if you click on the small M
52. Expected Response Statistics History DLR forwarding URL is empty Contacts SMS Service send Single SMS Cee ee m m m mnm DLR Forwarding Hx f i Help To get automatic instant Delivery Reports on your system you need to setup from your side a script of a programming SMS Blocklist language to handle the Delivery Report request from our system Please insert a valid URL that we will send the details of the Generic Profits delivery report via an HTTP GET Request The parameters passed to your script are message id phone recipients number status dir status code date status date in UTC timezone cost the cost of SMS operatorid network operator Per User Profits id We will send delivery reports to your system based on a schedule Note It is required that you notify us about successful Per User Rules receiving DLR information by retuming string OK only to us in order to prevent unnecessary resubmission of delivery reports You H LI ULEX d al e defined in expe response Do no ELA ele Global SMS Blocklist Click here to download a full list of operators including the operatond value that will be contained in Delivery Reports Administrator Panel Customize Web Site Fig 27 Setting Up Automatic Receiving of DLRs 17 How can I prevent some mobile numbers from receiving my SMS messages in the future Registering one or more mobile numbers in the S
53. Future date and time must always be at least half an hour later than the time set to your account If you choose the Future option and the date time you set is NOT following the previous rule the system will set the future date and time of submission half an hour later from the current Global SMS Blocklist time 3 Expire Af date and time must always be at least half an hour later than date defined at future submission or time set to your account if this submission is not a future submission If you choose the Expiration option the system will expire all remaining to pending state messages after expiration time Total SMS Messages Valid SMS Messages Invalid SMS Messages will NOT be sent Estimated Cost fee eee mmmmmmmmmmmm Administrator Panel Customize Web Site Random SMS Preview Dear John Doe you are entitled a 20 discount on all of our product Thank you for being our customer ABC stores Fig 23g Sending bulk SMS by uploading a csv or xls file with pre generated SMS The next page see Figure 23h informs you that the bulk SMS sending was successful and provides you with some options to continue from this point Start New Bulk SMS Sending View History View Statistics and Add Balance for setting up the Add Balance page see Question 31 The displayed Submission ID can be used to find these SMS messages in the SMS History for more information see Question 14 Welcome 1o Reseller Demo100 Reseller Demo
54. GINATOR FEATURE 65 23 WHERE IS MY RESELLER CONTROL PANEL ACCESSING THE RESELLER CONTROL PANEL 68 24 HOW CAN I CREATE A USER ACCOUNT INSTRUCTIONS ON HOW TO CREATE A USER ACCOUNT 69 25 HOW CAN I EDIT THE DETAILS OF A USER ACCOUNT OR EVEN DELETE IT MODIFYING OR DELETING A USER ACCOUN Ties casa 72 26 HOW ADD OR REMOVE AN AMOUNT FROM THE BALANCE OF A USER ACCOUNT ADDING OR REMOVING AMOUNTS FROM AN ACCOUNT BALANCE sicicccccisccccccastsocceadvancseateaveseccdecnvecssocrstuscedeveakvanssecesavtsocedecuvecesentseatnecesecueces 73 27 HOW CAN I CREATE A RESELLER ACCOUNT INSTRUCTIONS ON HOW TO CREATE A RESELLER ACCOUNT 74 28 HOW CAN I EDIT THE DETAILS OF A RESELLER ACCOUNT OR EVEN DELETE IT MODIFYING OR DELETING A aisj2g882 Free Pi yen 80 29 HOW CAN I ADD OR REMOVE AN AMOUNT FROM THE BALANCE OF A RESELLER ACCOUNT ADDING OR REMOVING AMOUNTS FROM A RESELLER ACCOUNT BALANCE sess 81 30 HOW CAN I CHANGE THE CURRENCY TO WHICH I SELL SMS TO MY CUSTOMERS CHANGING THE CURRENCY OF YOUR RESELLER WEB o ipee eos tH a hr ex ae NH bo E KR NV OS Sk ve RV TRA XE NV tans VOR uoa MT I XUS SUV IN Lo
55. MS Blocklist This function may not be available in your account For more information ask your account manager If you want to prevent specific mobile numbers from receiving SMS messages from your account even if they are in your mobile lists then you have to register them in the SMS Blocklist To do that you have to click on the SMS Blocklist option under the SMS service in the left menu of the page see Figure 28a Welcome to Reseller Demo100 Reseller Demo 100 1 00 EUR Sunday 02 February 2014 01 12 05 English demol00 sms providers com v Dashboard SMS Blocklist My Account Search for blocked recipients Search for blocked re Search n Add recipients to blocklist 1 u m mmmmmmmmmmmummmm Contacts SMS Service Send Single SMS Send Bulk SMS Recipient Options Statistics History Coverage DLR Forwarding Generic Profits Per User Profits Per User Rules Global SMS Blocklist Showing of 0 blocked recipients Administrator Panel Customize Web Site Fig 28a Adding mobile numbers in the SMS Blocklist In the new page that will be displayed you can click on the Add recipients to blocklist button and in the small window that will pop up you can add one or more mobile numbers see Figure 28b After you finish typing in the mobile numbers you want to exclude from future SMS sending you can click on the Add recipients to blocklist
56. MS messages completed successfully Date Time You can view the delivering progress in the SMS history What would you like to do now mm NN um um um um um OM 1 Send New SMSF 1 View History t 1 View Statistics tion Date Time P 1 Add Balance mmmmmmmm Per User Rules ISMS Blocklis 2 5 FRA Global SMS Blocklist 1 If identification of SMS text is Unicode SMS this means that the SMS text contains characters not supported by GSM or Latin character sets Note Unicode SMS messages are limited to 70 characters unlike Normal SMS messages which can contain up to 160 character Administrator Panel 2 Exp ration Date Time must a ways be at least half an hour later than date defined at future submission or time set to your account if this submission is not a future submission If you ct e the Expiration option the system will expire all remaining to pending state messages after expiration time Customize Web Site Send SMS Fig 19c Sending a single SMS 12 How can I send bulk SMS campaign Sending SMS to multiple recipients To send SMS to multiple recipients you have to click on the Send Bulk SMS option in the left menu of the page see Figure 20a In the new page that will be displayed you have 4 different options to send bulk SMS each one of them represented with a
57. Reseller Demol00 Tuesclay 28 January 2014 00 12 21 English demol00 sms providers com Dashboard Send Bulk SMS i zation of SMAS eim MORI Finalization of SMS Submission Originator 99999999999999 Contacts When to send messages now Future 28 01 2014 00 38 When to expire messages never O Expire at 28 01 2014 01 03 VS Service Send Single SMS Submission Details Send Bulk SMS Total SMS Messages Statistics Valid SMS Messages History Coverage Invalid SMS Messages will NOT be sent DLE Forwarding Fetimated SMS Blocklist Generic Profits Please pay attention to the following important notes 1 The above Estimated Cost calculated using the numenc prefixes of the destination networks and may voies in counties with MNF Mobile Number Portability This is because the system requests the comect destination network for each 3M5 sending at the next stage Fra Per User Rules charging wil be avallable after submission in EME history Global SMS Blocklist 2 Future date and time must always be at least half an hour later than the time set to your account If you choose the Future option and EH the dote ftime you sets HOT folowing the previous rule the system will set the future date and fime of submission half an hour later from the Administrator Panel current fime 3 Expire AP date and time must always be at least half on hour later thon date defined at future submission or time se
58. Reseller Web Site Instructions Manual CONTENTS 1 WHY USE OUR RESELLER WEB SITE TO SELL SMS GENERAL INFORMATION ON OUR RESELLER WEB SITE 4 2 HOW CAN HAVE MY OWN RESELLER WEB SITE DETAILS WE NEED YOU TO PROVIDE US FOR IMPLEMENTING THE RESELLER WEBS SITE FOR YOU iiit ESSERE ERRARE EMEN PKEE PUR ENTE PRA EDENNEE aaa aa PE EE SERO SERE POTE NUR ANE DESSEN LEE PEU aiea 4 3 INTRODUCTION OF THE RESELLER WEB SITE GENERAL DESCRIPTION OF THE RESELLER WEB SITE DASHBOARD AND ITS OPTIONS 4 4 WHERE CAN EDIT MY RESELLER ACCOUNT DETAILS INSTRUCTIONS ON HOW TO ACCESS THE RESELLER ACCOUNT DETAIES AND EDIT THEM iios e ena neo oS e S Ex ERE EE EN exu veu ea xo oe E RV RH ERU N von eeu en Vado eT ha UR TOUR ed Yu RUSO 7 5 WHERE CAN I VIEW MY RESELLER ACCOUNT BILLING HISTORY VIEWING YOUR RECENT PAYMENTS FOR THE Www duel pg Lec 9 6 HOW CAN I IMPORT MY CONTACTS TO MY ACCOUNT INSTRUCTIONS ON HOW TO IMPORT YOUR CONTACTS TO YOUR RESELLER ACCOUNT dubie do ud ave os dn Nut o A PRSE oed YU Een RO Co dM Us pese dd Mna 10 7 HOW CAN VIEW MY TAGS INSTRUCTIONS ON HOW TO VIEW YOUR TAGS AND DELETE THOSE THAT YOU ARE NOT USING ANY MORES cdrr Scansudsoescastndsosseandusnsescavenoses desieusscesea aduseceandeonsedesvensesndceneesss 16 8 HOW CAN VIEW DELETE AN
59. SMS concatenated 8MS may result Fig 20d Sending bulk SMS to Contacts from your Contacts directory In the next page you can see the total number of SMS messages that were created the number of valid SMS and the invalid ones as well as the estimated cost see Figure 20e It is important here to note that the actual cost that will be charged to your account balance after the bulk SMS sending may vary from the one that you see in this page This is due to the fact that the estimated cost is calculated based on the prefixes of the mobile numbers in order to determine the destination network of each SMS and in countries with MNP Mobile Number Portability this is not always correct In any case the actual cost of the bulk SMS sending will be available after the SMS submission in the SMS history In this page you can also change the Originator of the SMS see Figure 20e set a time and date in the future for the SMS to be sent if you don t want to send them right now as well as set the expiration time for your bulk SMS sending This feature is very useful when you want to send time sensitive SMS campaigns where the SMS must be delivered on time or else not to be delivered at all Finally you can check some random SMS messages in the Random SMS Preview box see Figure 20e by clicking in the box area and if everything is fine you can click on the Start SMS Submission button to proceed to the final stage of the bulk SMS sending Welcome To
60. SMS Blocklist Attention Make sure that the file is UTF 8 encoded ES 5 S Attention No more than 70000 messages are allowed in a single upload Generic Profits Drag and Drop or Browse to find your csv data file Per User Profits Per User Rules Global SMS Blocklist Administrator Panel Drop file here Customize Web Site Fig 23c Sending bulk SMS by uploading a csv or xls file with pre generated SMS If you upload a csv file you have to choose which separator semi colon or comma is used in the file see Figure 23d You have also to define which data the columns of the csv contain e g 1 column contains the Recipient s Phone 2 column contains the SMS Text The csv file must contain both columns Recipient s Phone and SMS Text otherwise it will not be possible to continue to the next step If the pre generated SMS messages that are contained in your file are in Unicode format you can check the Transform Unicode SMS to Normal SMS if possible option see Figure 23d in order to convert the Unicode characters of the text to standard Latin alphabet characters so as to be sent as normal SMS with 160 characters Please note that this conversion is possible only in certain cases for example Arabic and Chinese characters cannot be converted to standard Latin characters It is also important to note that the csv file can contain up to 70 000 SMS pre generated SMS messages Files with a number of
61. To make these changes you have to click on the Customize Web Site option in the left menu of the page see Figure 41a The options that are available under Customize Web Site are Appearance Editor Site Logo Editor and Custom Pages Please note that you need technical knowledge HTML CSS to make any changes to website templates especially when using Appearance Editor APPEARANCE EDITOR By clicking on the Appearance Editor you are able to change the code in the TEMPLATES VIEWS and STYLESHEETS tabs see Figure 41a IMPORTANT Before you make any changes to the code in the tabs it is highly recommended to save the code in a separate file in order to be able to restore it if your changes produce any unnecessary results Welcome to Reseller Demo100 ANa A aLL RUE Thursday 06 Feb 2014 17 08 19 English demol00 sms providers com v Dashboard Appearance Editor Welcome to Appearance Editor Here you can edit all options regarding the appearance of your web site but please note that you may need technical knowledge HTML CSS in order to do all necessary changes My Account Contacts SMS Service Template default html Administrator Panel 1 Khtml 2 head l 3 lt meta http equiv Content Type content text html charset utf 8 gt Customize Web Site 4 lt title gt page get title lt title gt 5 page get head Appearance Editor 6 lt head gt Site Logo Editor g poe Custom Pages 9 lt div id wra
62. a xls file you have to define from which Sheets and Columns the data will be uploaded e g from the 1 Sheet Column A contains the Phone Column B contains the Name etc see Figure 14 Each time you define an association e g Sheet 1 Column A for the Phone you have to click on the Add Association button Dashboard Reseller Demol100 Contacts Import RR Choose the type of the file containing the contacts Contacts Add Import Drag and Drop or Browse to find your xls data file SMS Service Administrator Panel Customize Web Site Contacts xls XLS Workbook Structure From Sheet And Column Get Rows As Phone gata for each record E No Associations Found Tags separated by space Leave it empty if you do not want to tag these contacts or if your tags are included in the uploaded file Note If you have tags both the uploaded file and the tag box tags will be merged Adding Options Remove Duplicates 1 Prefix 93 Fig 14a Defining the structure of a xls file When you define the next association you will notice that the data selected in the previous association are not available for selection anymore For example in Figure 14b you can see that since the associations of the Phone and Name are already added there are available only Birthday Comments and Tag s to be associated with Sheets and Columns of the xls file Please note also that you can associate data from multiple Sheets and Co
63. arge him e g for Roshan operator he will charge 0 0143 EUR SMS since the cost that we charge him is 0 0110 EUR SMS Note also that if you move the mouse pointer over the Prices they will automatically change to the Costs see Figure 30i that we charge for sending SMS to these specific operators in this case 0 0110 EUR SMS Add New Generic Profit Country Afghanistan Operator MTN Afghanistan Add profit for the operators in the table bellow Afghanistan Efisalat Afghanistan Price 0 0058 EUR w Afghanistan Roshan Cost 0 0110 EUR Afghanistan Afghan Wireless Communication Company TSI Afghanistan MTN Afghanistan Price 0 0058 EUR w Fig 30i Setting Up Generic Profits for specific mobile operators Displaying the Cost Price 0 0058 EUR w When you finish setting Generic Profits click on the Add Profit Details button see Figure 30h to add them into your account In the next page that will be displayed you will see all the Generic Profits that you added see Figure 30j You can clear a Generic Profit by clicking on the X button on its right side or you can clear all Generic Profits by clicking on the Clear All Profits button see Figure 30j If you move the mouse pointer over a Profit it will change automatically to the Profit Type selected for this Profit see Figure 30j in this case Price Cost Value Welcome 1o Reseller Demo100 Reseller Demol 00 1 00 EUR Sunday 02 February 2014 17
64. ata from multiple sheets make sure that the row number of data for each record is identical Define at least the Phone Association Fig 21f Sending bulk SMS by uploading a xls file with Contacts Defining xls file structure After you finish defining the structure of the xls file you have to click on the Continue button In the next page that will be displayed see Figure 21g you can type the SMS text inside the Text Box or you can choose an SMS template from the available ones by clicking on the Load Text from Template link It is possible to create a personalized SMS text that will include the name of each Contact if there is one by typing fullname in the text see Figure 21g For example by typing Hello fullname We have an interesting offer for you the fullname will be replaced inside the text with the name of each Contact and this action will produce SMS messages like Hello John Doe We have an interesting offer for you In case that there is no name in a specific Contact the fullname will be replaced by the fallback value Sir Madam which you can change to something else if you wish see Figure 21g Note also that by clicking on the fullname see Figure 21g it is automatically inserted in the Text Box so you don t have to type it when you create your SMS text An important thing to note here regarding the SMS details box on the right side of the screen see Figure 21g is that the information
65. ator Panel Customize Web Site e n i og og od Du Fig 18b Sending SMS from the TAG Page 11 How can I send a single SMS Sending an SMS to one recipient To send a single SMS to one recipient you have to click on the Send Single SMS option in the left menu of the page see Figure 19a In the new page that will be displayed you have to type the recipient s mobile number into the Recipient field and then you have to type the SMS text inside the Text Box You can also change the originator sender ID of the SMS message in the Originator field however please note that the originator must be up to 14 digits or up to 11 alphanumeric characters no special characters are allowed It is very important to mention here that even if the originator you typed follows these limitations it may not be possible for the SMS to be delivered with this originator as this feature may not be available from the destination network By clicking on the Load Text from Template link see Figure 19a you are able to choose one from the available SMS templates in the small window that will pop up see Figure 19b In order to make your choice you just have to click on the SMS template that you want and it will be loaded in the SMS Text Box of the previous page You can add unlimited new SMS templates and store them for future use by typing your text into the Text Box and then click on the Add button see Figure 19b By clicking on the
66. bulk SMS to Contacts from your Contacts directory B Send Bulk SMS by Uploading a csv or xls File that Contains only Numbers or Numbers and Names Click on the second icon see Figure 21 Welcome to Reseller Demol00 Reseller Demol 00 1 00 EUR Tuesday 26 January 2014 03 43 17 English demol00 sms providers com Dashboard Send Bulk SMS Ry AOCOURT Bulk SMS Sending Main Menu ant Welcome to Bulk SMS Sending page Please click on one of the available options to proceed SMS Service History Coverage Aum uas ous unc us Vee DLR Forwarding SMS Blocklist Upload Contacts Upload a csv or xls file that contains either numbers only or numbers and names in case you want to use name replacement tag Per User Profits in your SM Hello fullnames how are you today Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Fig 21a Sending bulk SMS by uploading a csv or xls file with Contacts In the next page that will be displayed you are able to choose the type of the file csv or xls that you would like to upload see Figure 21b Please note that xlsx files are not supported yet therefore you will not be able to send bulk SMS by uploading such a file Welcome to Reseller Demo100 Reseller Demol 00 1 00 EUR Tuesday 28 January 2014 04 04 00 English demo 00 sms providers com Dashboard Send Bulk SMS My Account Upload a file containing phone numbers and opti
67. cement tag For each final 5MS message after replacement if the content of replacement tag is identified as Unicode system will try ta transfor it to Mon Unicode In case of failure the final SMS message will be marked as Unicode SM3 and if text length exceeds the limits of Unicode SMS concatenated SMS may result Fig 22c Sending bulk SMS by typing Contacts line by line The SMS text that you will type can be personalized to each Contact and include the Contact s name if there is one by typing fullname in the text see Figure 22c If you added an extra column with data in the previous stage you can include these data in the final SMS message by typing extratagO in the text see Figure 22c For example by typing Dear fullname you are entitled a extratagO discount on all of our products the fullname and the extratagO will be replaced inside the text with the name of each Contact and the relevant data from the extra column and this action will produce SMS messages like Dear John Doe you are entitled a 20 discount on all of our products In case that there is name in a specific Contact the fullname will be replaced by the fallback value Sir Madam which you can change to something else if you wish see Figure 22c Likewise if there is no data in the extra column for a specific Contact the extratagO in our example will be replaced by the fallback value 1096
68. clicking on the Load Text from Template link It is possible to create a personalized SMS text that will include the name of each Contact if there is one by typing fullname in the text see Figure 20d For example by typing Hello fullname We have an interesting offer for you the fullname will be replaced inside the text with the name of each Contact and this action will produce SMS messages like Hello John Doe We have an interesting offer for you In case that there is no name in a specific Contact the fullname will be replaced by the fallback value Sir Madam which you can change to something else if you wish see Figure 20d Note also that by clicking the fullname see Figure 20d it is automatically inserted in the Text Box so you don t have to type it when you create your SMS text When you finish typing your SMS message you can click on the Continue to Final Sending Options button see Figure 20d Welcome to Reseller Demo100 ROLE Monday 27 January 2014 17 55 51 English d demo100 sms providers com Dashboard send Bulk SMS My ACCOUNT Enter the 5MS text and click Continue Load Text from template SMS Details Contacts 0 Total Chars Text Templates 1 Total Messages CRE SENICE 150 Remaining Chars Normal SMS Send Single SMS Send Bulk SMS Statistics History Coverage Enter the 3MS text in this box You can insert any replacement tag in the DLR Forwarding SMS text from the table bell
69. currency you are selling to your customers in this case it is USD by typing it into the blue box or you can set it in the currency you are buying this is always in EUR by typing it into the red box You will notice that while you are typing the amount into one of the boxes Selling or Buying currency the system automatically sets the equivalent amount into the other box according with the currency exchange rate After you finish you can click on the Create User Account button and the account will be created For more information on how to change the currency and the currency exchange rate to which you are selling to your customers see Question 30 Welcome to Reseller Demo100 Add New End User Reseller V Menu U Full Name ser Click to Select Country d Password 5vYXP1TN INITIAL BALANCE Define here the initial amount you wish to be credited to this user account balance You are able to define this amount in either currency you buy or currency you sell if the exchange rate 1 In any 3 case the user account balance will be credited in the currency you sell Fig 34f Creating a User Account 25 How can I edit the details of a User Account or even delete it Modifying or deleting a User Account To edit a user account you have to click on the small human icon next to the account on the right side of the page To delete the account you just have to click on the X icon see Figure 35a Welcome to Reseller Demo
70. d ed E a dU 82 31 HOW CAN I CUSTOMIZE MY RESELLER WEB SITE CUSTOMIZING THE TEMPLATE OF YOUR RESELLER WEB SITE UPLOADING YOUR OWN LOGO AND OTHER 83 1 Why use our Reseller web site to sell SMS General information on our Reseller web site Any customer who wishes to sell SMS to his clients needs a website to create accounts for them add SMS credits to their balance view full statistics for their SMS traffic etc Our Reseller platform has all the above features and even more Our customer who wants to be a Reseller gets a fully functional white label website for selling SMS without any need to invest on development and website hosting the Reseller web site is hosted to our secure web servers The control panel is very easy to use even for inexperienced users and enables the Reseller to quickly complete any task from creating customer accounts and adding them credits to completely changing the web site s template and adding his company logo From the moment someone becomes our Reseller he can sell SMS to his clients at any price he wants choosing his own profit margin and his clients pay him directly to buy SMS Moreover our Reseller platform allows the customer to create other sub Reseller accounts enabling him to provide his clients with their own Reseller web site expanding this way his business and increasing his customers loyalty 2 How can I have my own Re
71. define from which Sheets and Columns the data will be uploaded e g from the 1 Sheet Column A contains the Recipient s Phone Column B contains the SMS Text etc see Figure 23e Each time you define an association e g Sheet 1 Column A for the Recipient s Phone you have to click on the Add Association button Welcome To Reseller 100 Reseller Demol100 1 00 EUR Dashboard My Account Contacts dernnal Gsms providerz com Friday 31 January 2014 19 54 01 English send Bulk SMS Upload a file containing 3MS Submission Data SMS Texts and Recipient Numbers Choose the type otf the file that contains the pre eme generated 5M5 text you want to upload OMS Semice send Single SMS Send Bulk SMS Statistics History Coverage gt a Attention Ho more than 70000 messages are allowed in a single upload Attention Moke sure that the file is UTF 8 encoded DLR Forwarding SMS Blocklist Genenc Profits Per User Profits Per User Rules Global SMS Blocklist Drag and Drop or Browse to find your xls data file Adminstrator Panel Pre generated SMS xls Customize Web Site 18432 mmm m mum UU File Selected Pre generated SMS xls Sime 18432 bytes ALS Workbook Structure Get Rows As Recipient s Phone SMS Text From Sheet riv And Column Note If you import data from multiple sheets make sure that the row number of all associated data for each record is i
72. dentiaal You must define both Recipient s Phone and SMS Text O Transform Unicode 5 5 to Normal SMS if possible Fig 23e Sending bulk SMS by uploading a xls file with pre generated SMS Defining xls file structure When you define the next association you will notice that the data selected in the previous association are not available for selection anymore For example in Figure 23f you can see that since the association of the Recipient s Phone is already added there is available only the SMS Text to be associated with Sheets and Columns of the xls file Please note also that you can associate data from multiple Sheets and Columns of the xls file e g Sheet 1 Column A for the Recipient s Phone and Sheet 2 Column A for the SMS Text for greater flexibility However in this case you have to make sure that the Row Number of all associated data for each record is identical for example if the Recipient s phone 441234567890 is in Sheet 1 Column A Row 1 and the pre generated SMS text for that specific phone is in Sheet2 Column A it must be also in Row 1 otherwise the mobile number will be associated with the wrong SMS text or with no SMS text at all You have to add both associations Recipient s Phone and SMS Text otherwise it will not be possible to continue to the next step If the pre generated SMS messages that are contained in your file are in Unicode format you can check the Transform Unicode SMS to Normal SMS if po
73. displayed there is based on the number of characters of the SMS text that you type in the Text Box including the characters of the replacement tag fullname e g Hello fullname We have an interesting offer you However since the replacement tag fullname is going to be replaced by the Contact names in the final SMS messages each SMS message will have different number of characters from the number that is indicated in the SMS details box and some of the messages may exceed the 160 characters limit if the text is too long in this case they will be delivered as 2 SMS or even more When you finish typing your SMS message you can click on the Continue to Final Sending Options button see Figure 218 Welcome to Reseller 100 47 KE Ed Monday 27 January 2014 17 55 51 English d demol00 amp sms providers com Dashboard send Bulk SMS LAS E a ROCOUnT Enter the SMS text and click Continue Load Text from template SMS Details Nu OUOAALALL LG 1 oo ARM Contacts Total Chars Text Templates Total Messages 160 Remaining Chars Mormal SMS SMS Service Send Single SMS Send Bulk SMS Statistics History Coverage Enter the 3MS text in this box You can insert any replacement tag in the DLR Forwarding SMS text from the table bellow For example the text Hello fullname SMS Blocklist how you will be transformed to Hello John Smith how are you Generic Prof
74. e The Interval Between Alerts is the time in seconds that the system will be sending the alert emails to the administrator If you enable the Zero Balance Alert then the administrator will be also notified as soon as his balance becomes zero ADMINISTRATOR thd E mail Full Name Country Click to Select Country EETZ Mobile x vIAkDejv xxi Password Low Balance Alert Enabled Alert Limit 13 7 USD Interval Between Alerts 120 Seconds ero Balance Ale Enabled Interval Between Alerts 120 Seconds Fig 37i Creating a Reseller Account Creating the Administrator In the INITIAL BALANCE tab you can set the initial amount of money that will be credited to the administrator account s balance see Figure 37j You can set the amount in the currency you are selling to your customers in this case it is USD by typing it into the blue box or you can set it in the currency you are buying this is always in EUR by typing it into the red box You will notice that while you are typing the amount into one of the boxes Selling or Buying currency the system automatically sets the equivalent amount into the other box according with the currency exchange rate After you finish you can click on the Create Reseller Account button and the new Reseller account will be created For more information on how to change the currency and the currency exchange rate to which you are selling to your customers see Question 30
75. e associated with the wrong name or with no name at all You can add up to 2 associations Phone and Name while it is possible to have only one association with the numbers only Phone It is important here to note that a xls file cannot contain more than 65536 rows by its nature maximum 65536 Contacts therefore it is impossible to upload more Contacts than that in a single shot using an xls file Welcome Reseller Demo100 Reseller Demol00 1 00 EUR Dashboard My Account Contacts SM5 Semice Send Single SMS Send Bulk SMS Statistics History Coverage DLR Forwarding SMS Blockhst Gsenenc Profits Tuesday 28 January 201 4 08 43 45 Engish demoao 100 amp srms peoviders com send Bulk SMS Upload a file containing phone numbers and optionally full names Choose the type of the file containing the contacts you want to upload ERE ELE Attention Mo more than 300000 contacts are allowed in a single upload Attention Moke sure that the file is UTF encoded Drag n Drop or Browse your xls data file Per User Profits Per User Rules Global SMS Blocklist Administrator Panel Contacts xls Customize Web Site P 1 I i I L i i i File Selected Size 17920 bytes ALS Workbook Structure From Sheet And Column Gel Rows s Nameltd Nl Note If you import d
76. e how many languages will be available in the Reseller website and which of them will be the default one see Figure 374 Engli d demo100 sms providers com Add New Reseller WEB SITE Site Name demo3000 sms providers com Available Languages Vetaull Language 7 Selected English M Fig 37d Creating a Reseller Account Choosing Languages Under the FINANCIAL tab you can set the Currency and the Default Profit Type with which the Reseller website will operate see Figure 37e For setting the Currency you have to type in the Currency Name e g US Dollar the Symbol Code e g USD and the Exchange Rate between the currency of your Reseller website and the currency of the new Reseller website that you have just created e g if you enter the value of 1 37 it will mean that 1 currency unit of your Reseller website equals to 1 37 USD which in this example is the currency of the new Reseller website If you want the new Reseller website to have the same currency with your Reseller website then you have to click on the Inherit Buying Currency link see Figure 37e This will set the same currency to the new website and the exchange rate to 1 for more information on setting the currency and the currency exchange rate see Question 30 For setting the Default Profit Type you have to choose one of the three different Profit Types from the drop down Profit Type field and type in the value you wish in the Value field see Fi
77. e the total number of SMS messages that were created the number of valid SMS and the invalid ones as well as the estimated cost see Figure 21h It is important here to note that the actual cost that will be charged to your account balance after the bulk SMS sending may vary from the one that you see in this page This is due to the fact that the estimated cost is calculated based on the prefixes of the mobile numbers in order to determine the destination network of each SMS and in countries with MNP Mobile Number Portability this is not always correct In any case the actual cost of the bulk SMS sending will be available after the SMS submission in the SMS history In this page you can also change the Originator of the SMS see Figure 21h set a time and date in the future for the SMS to be sent if you don t want to send them right now as well as set the expiration time for your bulk SMS sending This feature is very useful when you want to send time sensitive SMS campaigns where the SMS must be delivered on time or else not to be delivered at all Finally you can check some random SMS messages in the Random SMS Preview box see Figure 21h by clicking in the box area and if everything is fine you can click on the Start SMS Submission button to proceed to the final stage of the bulk SMS sending Welcome To Reseller Demol00 Tuesclay 28 January 2014 00 12 21 English demol00 sms providers com Dashboard Send Bulk SMS i
78. ed html page the links will be visible in all pages of the Reseller web site after the user is logged in IMPORTANT After saving any changes in the HTML code you have to always click on the Refresh button of your web browser in order to see the results Welcome to Reseller Demo100 I BLU RUE EM Thursday 06 February 2014 18 03 17 English demol00 sms providers com Dashboard Appearance Editor Welcome to Appearance Editor Here you can edit all options regarding the appearance of your web site but please note that you may need technical knowledge HTML CSS in order to do all necessary changes My Account Contacts ic VIEWS main authenticated html Modified Click Save to keep changes lt div class head blue style font size 23px gt getblock top auth info bar SMS Service Administrator Panel lt table border 0 gt lt tr gt lt td width 780 gt nbsp lt td gt lt td gt lt a href page add_balance gt Add Balance lt a gt lt td gt lt td gt lt a href page contact_us gt Contact Us lt a gt lt td gt lt tr gt lt table gt We insert this HTML code to sho diir cinse panoi the links of the custom pages tha lt div class fit height id srvc_vermenu_container gt we created getblock services lt div gt lt div class corners id srvc_container gt lt div class body gt body lt div gt lt div gt Customize Web Site Appearance Edi
79. ee Figure 6a Welcome to Reseller Demo100 Reseller Demo100 1 00 Eur Dashboard My Account Personal Details Change Password My Biling History Contacts SMS Service Administrator Panel Customize Web Site English demol00 sms providers com Change Password In order to change your password you have to enter your old one in the input box bellow Then enter your new password twice and click Change Password Old Password New Password Repeat New Password All form fields are mandatory A valid password must consist of at least amp characters including 1 capital leter 1 lower letter and 1 digit Fig 7 Changing Password 5 Where can I view my Reseller Account billing history Viewing your recent payments for the last six months By clicking on the My Billing History under My Account option in the left menu you can view all the payments you made the last six months see Figure 8 Welcome to Reseller Demo100 Reseller Demol100 1 00 Eur Sunday 26 January 2014 20 20 35 English demol00 sms providers com Dashboard My Billing History TrA Biling History of demol00 sms providers com since 25 07 2013 max months ago Personal Details Amount Payment Type Credit Type Comments Change Password My Billing History 06 01 2014 19 02 100 14 EUR Bank Transfer Final Committed 96 08 2013 18 59 1000 00 EUR Bank Transfer Final Commited Contacts SMS Service Administrator Panel C
80. emove links or edit the HTML code of the custom page content exactly as described in the previous example 4 When we finish typing and editing the content of the custom page we have to click on the Save Custom Page button in order to save the custom page Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR Thursday 06 Feb 2014 18 01 12 English demol00 sms providers com Dashboard Custom Pages Welcome to Custom Pages Here you can create custom content pages which you can make accessible from the menu or embedded in the templates through the Appearance Editor Contacts PONE p e Custom Page New Custom Page Delete SMS Service i Alias contact ud Use LO oraocrers 5 5 Giowed inttp demol00 sms providers com pags contact us URL elect which language version of this page you want to edit Appearance Editor Site Logo Editor Custom Pages This page is not yet translated in the languages with red color Title Contact Us Title of Custom Page U Font Size Font Family Font Fomat E 2 L amp My Account To create a new Custom Page click here or here Alias Administrator Panel Customize Web Site For any inquiries please contact us at contact demo100 sms providers com Support Department Content demo 100 sms providers com You may use one of the following smart
81. enu button see Figure 34b Welcome to Reseller Demo100 Reseller 100 1 00 EUR Thursday 06 Feb 2014 16 02 33 English demol00 sms providers com v Click here to see the menu User Accounts Select Filter None Empty Filter List Select a filter edit its options and add it to the active filters list in order to filter the accounts view Date Created Full Name Balance Active Services Actions john smith example com 03 02 2014 05 41 33 John Smith john doe amp example com 03 02 201 4 05 39 06 John Doe Total Users 2 Fig 34b Creating a User Account In the new window that will pop up you have to type in the required details in the relevant fields E mail Full Name Country and Mobile Note that the password is predefined by the system but you can change it to something else if you want to After filling all fields in the GENERAL tab you can check the Required User Confirmations E mail option if you want the user to confirm his email when he will try to login for the first time In the same tab you can also change the default language of the website that the user will view see Figure 34c wl E mail Reseller Full Name V Menu Country Click to Select Country 5 Mobile Password 5vYXPT1TN GENERAL required User Confirmations Default Language E mail English English vi Fig 34c Creating a User Account In the SERVICES tab you can select the services that w
82. etails Contacts 1 Total Lines 1 Total Contacts Import 1 with Full Name 1 with Birthday Account Tags Directory SMS Service Adding Options M Remove Duplicates L Remove Wrong Mobiles L Prefix 93 Administrator Panel Customize Web Site Enter tags separated by space Friends PoloTeam Important Note Type one phone number per line You can also add full names along with phone numbers and or birthdays in the following format XXXXXXXXXX John Smith 22 04 1782 Please don t use any comma in full names John Smith because it will be recognized as separator If use of commas in full names is necessary you must include the full name inside quotation marks John Smith Fig 10 Adding Contacts IMPORT CONTACTS By clicking on the Import option you are able to import your Contacts by uploading them in a csv or an xls file see Figure 11 Please note that xlsx files are not supported yet therefore you will not be able to import your Contacts by uploading such a file Welcome to Reseller Demo100 Reseller Demo100 1 00 Eur Sunday 26 January 2014 21 27 49 English demol00 sms providers com Dashboard Reseller Demol00 Contacts Import My Account Choose the type of the file containing the contacts Contacts Add ad CSV ALS m nm Tags Directory SMS Service Administrator Panel Customize Web Site Fig 11 Import Contacts When you click on the csv or o
83. etails Contacts 8588588580888 John Smith 3596 2 Total Lines 2 Total Contacts SMS Service 2 with Full Name Extra Columns send Single SMS Send Bulk SMS statistics History Coverage DLE Forwarding SMS Blocklist Generic Profits Attention No more than 300000 contacts are allowed in a single upload Important Note one phone number per line If you wish to make your SMS personalized this can be done in next step by adding a specific replacement Per User Profits tag inside the SMS text you can define also full names along with phone Per User Rules numbers in the following format XXXXXXXXXX John Smith Please don f use Global SMS Blocklist commas in fullname John 5mrith because they will be recognized as separator If use of commas in fullname is necessary you must include fullname Administrator Panel inside ex John Smith Customize Web Site Fig 22b Sending bulk SMS by typing Contacts line by line If you wish you are able to add more data except numbers and names e g 999999999999 John Doe 20 see Figure 22b which you can use in the next stage to create SMS texts personalized to each Contact The number of additional columns that you can add is unlimited but keep in mind that too many columns with data will have an impact on the length of the final SMS text If the text exceeds the 160 characters limit then the message will be delivered in 2 or even more SMS messages thus increasing the total
84. file is UTF 8 encoded Genenc Profits Drag n Drop or Browse your xls data file Per User Prafits Per Lser Rules Global SMS Blocklist Administrator Panel Contacts xls Customize Web Site 17920 File Selected Contacts xls Size 17920 bytes ALS Workbook Structure From 5 And Column EXE Get Rows Phone Mome Note If you import data multiple sheets make sure fi iber of all associated data for each record is identical Define at least the Phone Association No Associations Found Fig 21e Sending bulk SMS by uploading a xls file with Contacts Defining xls file structure When you define the next association you will notice that the data selected in the previous association are not available for selection anymore For example in Figure 21f you can see that since the association of the Phone is already added there is available only the Name to be associated with Sheets and Columns of the xls file Please note also that you can associate data from multiple Sheets and Columns of the xls file e g Sheet 1 Column A for the Phone and Sheet 2 Column A for the Name for greater flexibility However in this case you have to make sure that the Row Number of all associated data for each record is identical for example if the phone 4441234567890 is in Sheet 1 Column A Row 1 and the mobile owner s name is John Doe and it is in Sheet2 Column A it must be also in Row 1 otherwise the mobile number will b
85. g 14c Defining the structure of a xls file 7 How can I view my Tags Instructions on how to view your Tags and delete those that you are not using anymore To view your Tags you have to click on the Tags Directory under the Contacts option in the left menu of the page see Figure 15 In the new page that will be displayed you can view all of your Tags along with the information of how many contacts each Tag is associated with If you click on the name of a Tag you can rename it by typing in a new name If you wish to delete a Tag you have to click on the X sign of the Tag see Figure 15 indicated in blue frame This action deletes also the associated Contacts unless these Contacts are associated with more Tags If your Tags Directory contains a large number of Tags you can quickly find a specific Tag by typing its name or a part of it in the field Tag on the top of the page see Figure 15 Welcome to Reseller Demo100 TCE AT 26 January 2014 23 53 50 English demol00 sms providers com v Dashboard Tags Dire ctory In this page you can manage all tags that are currently used c Total Tags Retumed f ag Per Page 20 Contacts previous Hr next 000 dupl 50000 23 06 1000 mobiles D 2000_mobiles D Tags Di rectory 49791 Contacts 1000 Contacts 2000 Contacts My Account Administrator Panel Contacts 6000 contacts SMS Service 3000 mobiles 30 mobiles P amp 000 mobiles
86. ginators KOWS 2 4 LS E te Fig 32c Restricting Coverage and Originators of user and sub Reseller accounts Editing Coverage If you click on the LIST button the window will change to the one in Figure 32d giving you the options to add as many originators as you wish deleting some of them Delete Selected button or all of them Clear button When you finish click on the Save Changes button and the user account will be able to use only the Originators you set when he sends SMS Welcome to Reseller Demo100 Reseller 100 1 00 EUR 15 30 17 English demol00 sms providers com v Per User Rules Select Filter None v yotions and add it to the active filters list in order to filter the accounts view 999999999999 888888888888 1 FREE User is able to use any originator 2 MOBILE User is not able to use any originator except his mobile phone 3 LIST User is allowed to choose the originator he wants from a list with pre assigned originators Fig 32d Restricting Coverage and Originators of user and sub Reseller accounts Editing Originator 23 Where is my Reseller control panel Accessing the Reseller control panel When you log in your Reseller account you can access the Reseller control panel by clicking on the Administrator Panel link which is on the left menu of the page see Figure 33 Welcome to Reseller Demo100 Reseller D em oO 00 1 00
87. gure 37e For more information on the Profit Types see Question 21 WEB SITE t to thd Site Host Site Name Currency and Exchange Name Symbol Code Exchange Rate Define here the Currency Details of this reseller site including Currency Name and Symbol along with its exchange rate to your Currency US Dollar USD or click Inherit Currency to inherit your currency to this reseller site with exchange rate 1 Complete form properly Reseller Site Currency demo3000 sms providers com demo3000 sms providers com Default Profit Profit Type Price Cost Value Value This profit type allows you to set your selling price based on the cost plus profit as a fixed percentage of the cost Nofice This profit type is affected by the currency exchange rate changes but if ensures your profit Define here the default profit type and value for all enabled services at this reseller site Default profit takes place when neither generic nor per user profit is defined in the profit administration options of each service Fig 37e Creating a Reseller Account Setting the Currency and the Default Profit Type Under the SERVICES tab you can choose which from the available Services will be activated in the Reseller website see Figure 37f Please note that some of the services you see in Figure 37f may not be available in your account For more information ask your account manager WEB SITE add it to thd S
88. h Site Logo Editor Custom Pages This page is not yet translated in the languages with red color Title Contactez nous Title in French Font Size Font Family Font Format gt 0 eg e SI X x 5 Contactez nous Pour toute question s il vous plait nous contacter contacte demol00 sms providers com Service de soutien demo1l00 sms providers com Content in French language You may use one of the following smart aliases in order to make a custom page linkable by platform resources Smart Alias Description Use add balance alias in order to create a custom page which will be displayed when a add balance client chooses to add balance to his account Use terms alias in order to create a custom page for your site s Terms of Use The content of this page will replace the default content in page demo 00 sms providers com terms php Fig 41q Customizing Reseller Web Site Creating Contact Us Custom Page in French Now that we created our custom pages we can put links to them in the HTML code of the pages in Appearance Editor For example we can click on Appearance Editor then on the Views tab and in the main authenticated html page we can insert the HTML code that is shown in Figure 41r After we click on the Save button and refresh the page we should see the links displayed on the top of the page see Figure 41s Note that since the changes were done in the HTML code of the main authenticat
89. hat all 3 Profit Types have been used to set the Per User Profits for this account the first and the last are Price Cost Value 6 the second is Price Cost Value and the third is Price Value Welcome to Reseller Demo100 Reseller 100 1 00 EUR English demo100 sms providers com Per User Profits es i uo og Select a filte Dtlons and 1 Add New Profit add it to th br list in order ummmmmmmmmmmmm to filter the Clear All Profits u m m mmmmmmmmmm Select Filter Empty Filter List Operator john doe example com John Doe Afghanistan Etisalat Afghanistan john doe example com John D Afghanistan Roshan john doe example com Afghan Wireless Communication Company John D Afghanistan TSI john doe example com John Doe Afghanistan MTN Afghanistan Total Rows 4 Rows Below Cost The Profit cha ges to the Profit typ Fig 31g Setting Up Per User Profits for specific mobile operators Displaying the Per User Profits You can edit a Per User Profit of a user account by clicking on it and in the new window that will pop up see Figure 31h you can choose a new Profit Type and a new Value After you finish you can click on the Save Profit Details button and the changes will be saved Welcome to Reseller Demo100 Reseller 100 1 00 EUR Full Name John Doe Country Afghanistan Operator Afghan Wireless Communication Compan
90. here to note that the actual cost that will be charged to your account balance after the bulk SMS sending may vary from the one that you see in this page This is due to the fact that the estimated cost is calculated based on the prefixes of the mobile numbers in order to determine the destination network of each SMS and in countries with MNP Mobile Number Portability this is not always correct In any case the actual cost of the bulk SMS sending will be available after the SMS submission in the SMS history In this page you can also change the Originator of the SMS see Figure 22d set a time and date in the future for the SMS to be sent if you don t want to send them right now as well as set the expiration time for your bulk SMS sending This feature is very useful when you want to send time sensitive SMS campaigns where the SMS must be delivered on time or else not to be delivered at all Finally you can check some random SMS messages in the Random SMS Preview box see Figure 22d by clicking in the box area and if everything is fine you can click on the Start SMS Submission button to proceed to the final stage of the bulk SMS sending Welcome to Reseller Demol00 Wednesday 29 January 2014 16 08 36 English d demol 00 amp gsms prowiders com Reseller Demo100 1 00 EUR Send Bulk SMS Finalization of SMS Submission Dashboard My Account Contacts SMS Service Send Single SMS Send Bulk 5M3 Statistics History Coverage
91. ific mobile networks you have to click on the Generic Profits option under the SMS service in the left menu of the page see Figure 30a Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR English demo100 sms providers com v Dashboard Dashboard Hello Reseller Demo100 What do you want to do today Contacts My Account Contacts SMS Service e m s Send Single SMS B5 B5 B5 Send Bulk SMS S Add tatistics History Coverage My Account Import Tags Directory DLR Forwarding SMS Blocklist D E Per User Profits Per User Rules Global SMS Blocklist Personal Details Change Password Administrator Panel Customize Web Site Fig 30a Setting Up Generic Profits for specific mobile operators In the new page that will be displayed you have to click on the Add New Profit button see Figure 30b Note also that the menu on the left side is now accessible only if you click on the small Menu button see Figure 30b Welcome to Reseller Demo100 Reseller Demol00 1 00 EUR us Fe CUOny add rax FUE uL Click here to see the Men Generic Profits Select Filler None w Select a filter edit its options and add it 1o the active filters Est In order to fter the profits view There is no such generic type of profit In this case charges will be based on either per user profit types if any or on your reseller site s default profit type lotal Rows 0 Rows Below Cost Fig 30b
92. ill be available to this user account see Figure 34d Note that in the Figure 34d only the SMS service is available for this Reseller host but there are other services that may be available for a Reseller host which can be activated to a specific user account Welcome to Reseller Demo100 Add New End User Reseller V Menu Full Name Country Click to Select Country Mobile Password 5vYXP TIN Please select the services you want to enable in this account SMS Send SMS Worldwide Fig 34d Creating a User Account In the ALERTS tab you can enable the Low Balance Alert and the Zero Balance Alert for this user account see Figure 34e In the Low Balance Alert you can set the amount of money Alert Limit that when reached the user will be notified by email so he can recharge his balance The Interval Between Alerts is the time in seconds that the system will be sending the alert emails to the user If you enable the Zero Balance Alert then the user will be also notified as soon as his balance becomes zero Add New End User V Menu Full Name 1 Country Click to Select Country Mobile Password 5VYXPITN EUR Interval Between Alerts 120 Seconds Enabled Interval Between Alerts 120 Seconds Fig 34e Creating a User Account In the INITIAL BALANCE tab you can set the initial amount of money that will be credited to the user account s balance see Figure 34f You can set the amount in the
93. ime Generic Profits Per User Profits 27 01 2014 17 09 Per User Rules Add New Template Global 5 5 Blocklist Help by GSM or Latin character sets Note zx 1 Click at the template you want in order to insert it s text into SMS box pone m Administrator Panel 2 21a add a new template please enter the desired text in text area and then click the Add button in fime set to your account if this ing to pending state messages after expiration time Customize Web Site send SMS Fig 19b Sending a single SMS using an SMS Template The window that will be displayed after the SMS is sent see Figure 19c informs you that the SMS sending was successful and provides you with some options to continue from this point Send New SMS View History View Statistics and Add Balance for setting up the Add Balance page see Question 31 The displayed Submission ID can be used to find this SMS message in the SMS History for more information see Question 14 Welcome to Reseller Demo100 Reseller 100 1 00 Eur Monday 27 January 2014 16 19 07 English demol00 sms providers com Dashboard Send Single SMS My Account Originator 99999999999999 Recipient Contacts lanne Tav fram tamanlata SMS DEIS SMS Submission Completed Total Chars Total Messages SMS Service Successful Remaining Chars Submission id s1sub 010214 18917bcc 3299 4ab8 ba00 Normal SMS 136bc41f0527 of 1 S
94. in one or more languages see Figure 41h However it is very important here to note that custom pages are accessible only from links that you will place in the HTML code of the pages in the Appearance Editor meaning you cannot access custom pages from the web site menus because no link can be placed there The only exceptions to this rule are the pages Add Balance and Terms which can be accessed from the menus as well as other locations of the web site and for which there are Aliases already created Smart Aliases add_balance and terms respectively see Figure 41h Welcome to Reseller Demo100 4 aae ALN ARN Thursday 06 Feb 2014 17 22 54 English demol00 sms providers com Dashboard Custom Pages Welcome to Custom Pages Here you can create custom content pages which you can make accessible from the menu or embedded in the templates through the Appearance Editor Custom Page rev Custom Page Add New SMS Service L Alias Field My Account Contacts Administrator Panel of this page you want to edit Customize Web Site Appearance Editor English 4 Portuguese Site Logo Editor Custom Pages Custom Page Title This page is not yet translated in the languages with red color Text Box Editor for typing the content of the Custom Page You may use one of the following smart aliases in order to make a custom page linkable by platform resources Smart Alias Description Use add balance alias in order
95. in the SMS Blocklist 18 How can I prevent some mobile numbers from receiving SMS from any of my customers accounts in the future Registering one or more mobile numbers in the Global SMS Blocklist This function may not be available in your Reseller account For more information ask your account manager If you want to prevent specific mobile numbers from receiving SMS messages from your Reseller account and all of your customers accounts then you have to register them in the Global SMS Blocklist do that you have to click on the Global SMS Blocklist option under the SMS service in the left menu of the page see Figure 29a Welcome to Reseller Demo100 1 1 a BL 7 BR Ui M Sunday 02 February 2014 12 00 41 English demol00 sms providers com Dashboard Global SMS Blocklist My Account Search for blocked recipients Search for blocked re Search Contacts SMS Service Send Single SMS Send Bulk SMS Recipient Options Statistics History Coverage DLR Forwarding SMS Blocklist Generic Profits Per User Profits Per User Rules Global SMS Blocklist Administrator Panel Showing of blocked recipients Customize Web Site Fig 29a Adding mobile numbers in the Global SMS Blocklist In the new page that will be displayed you can click on the Add recipients to blocklist button and in the small window that will pop up you can add one or more mobile numbers see Figure 29b After you finish typ
96. in the value 30 with Profit Type Price Cost Value this means 30 profit the price that this Reseller will charge his customers for sending SMS to MTN Afghanistan is 0 0058 EUR SMS since the cost that we charge him is 0 0045 EUR SMS Note also that if you move the mouse pointer over the Price it will automatically change to the Cost see Figure 30f that we charge for sending SMS to the specific operator in this case 0 0045 EUR SMS Add New Generic Protit Country Afghanistan Operator MIN Afghanistan Fig 30f Setting Up Generic Profits for specific mobile operators Displaying the Cost If you click on the Add ALL Country s Operators button and Afghanistan is the selected country then you will be able to choose one of the three different Profit Types and type in the value you want in the Value field see Figure 30g amp Figure 30h For more information on the Profit Types see Question 21 Welcome To Reseller Demo100 Reseller Demo100 1 00 EUR 5 58 4 English demol00 sms providers com Country Afghanistan ael Operator X MTN Afghanistan Add Afghanistan Etisalat Afghanistan EUR Afghanistan Roshan 222 EUR Afghanistan Afghan Wireless Communication Company TSI Afghanistan MTN Afghanistan 222 EUR 222 EUR either per user Price Cost Value This profit type allows you to set your selling price based on the cost plus a profit as a fixed percentage of the cost Notice This profit t
97. ing in the mobile numbers you want to exclude from future SMS sending you can click on the Add recipients to blocklist button Welcome 1o Reseller Demo100 Sunday 02 February 2014 12 04 09 ICD pm 2 Global SMS Blocklis Add recipients to blocklist SMS Service is Bifs59999999999 recipients details 888888888888 3 Total Lines 777777777777 3 total recipients k enter help eb Sita COUO MS amp Fig 29b Adding mobile numbers in the Global SMS Blocklist The numbers are now added in the Global SMS Blocklist see Figure 29c You can delete any mobile number from the Blocklist by clicking on the X at the right side of the page in case you want the number to start receiving SMS again If the numbers in the Global SMS Blocklist are too many and you want to check if a mobile number is in the list you can type in the number or a part of it in the Search for blocked recipients field and then click on Search Welcome to Reseller Demo100 Reseller Demol100 1 00 EUR English demo100 sms providers com v Dashboard Global SMS Blocklist My Account Search for blocked recipients Search for blocked re Search Add recipients to blocklist Contacts SMS Service send Single SMS Send Bulk SMS Recipient
98. ite Host E Site Name demo3000 sms providers com demo3000 sms providers com Please select the services you want to enable in this account SMS Send SMS Worldwide VMSG desc vmsg HLR HLR Number Lookup Service Fig 37f Creating a Reseller Account Activating the Services Under the POLICIES tab you can choose whether a user will be able to register himself when visiting the new Reseller website If the User Registration option remains unchecked then the only one who will be able to create user accounts will be the Reseller see Figure 37g In the same window you can choose also whether a new user will be asked to confirm his email and or his mobile number when he logins for the first time to his account and what initial balance he will have available for testing purposes Please note that if you check the Confirm by SMS if available option then you have to set a Registration Startup Balance otherwise the SMS with the confirmation code will not be sent by the system Finally you can choose the restrictions the user may have on the Originator of the SMS messages he sends see Figure 37g thd Site Host demo3000 sms providers com Site Name demo3000 sms providers com POLICIES User Registration Originator L Enable User Registrations Restrictions FREE ersonal Details Confirmation Confirm E mail O Confirm Mobile Confirm by SMS if available Registration Startup Balance Fig 37g Creating
99. its Per User Profits Available replacement tags Per User Rules Global 5M3 Blocklist Description Fallback Value Tag sull E Replaces itself with the full name of the current recipient if exists or with the fallback Si Mada Administrator Panel E value if current recipient number has not coupled with a full name EESTI Please pay attention to the following important notes Customize Web Site 1 Counting of characters is not precise in cose of using replacement tags ond varies according to the length of replacement text if the total number of characters is near to SMS max length when replacement takes place it may result ta concatenated SMS 2 F the identification of the 5M3 text is Unicode SMS this means that characters not supported by GSM or Latin character sets are contained in it Mote Unicode SMS Messages contain lower number of characters than Normal SMS 3 If the SMS text is identified as Non Unicode Normal SM5 but contains replacement tags additional check will be performed for the content of eoch replacement tag For each final M5 message after replacement if the content of replacement tag is identified as Unicode system will try t transform it ta Non Unicode In case of failure the final SWS message will be marked as Unicode 3M3 and if text length exceeds the limits of Unicode SMS concatenated S445 may result Fig 21g Sending bulk SMS by uploading a csv or xls file with Contacts In the next page you can se
100. l Any change you make to any of these codes will affect the central window of the Reseller website that is displayed on the corresponded page e g if you change the home html the change will affect only the central window of the home page For example if we add the attribute style background color 35ff42 inside the first lt div gt tag of the home html and we type also the message This is a TEST exactly after it see Figure 41d we will get the result that you can see in Figure 41e Welcome to Reseller Demo100 Reseller 100 1 00 EUR English demol00 sms providers com Dashboard Appearance Editor Welcome to Appearance Editor Here you can edit all options regarding the appearance of your web site but please note that you may need technical knowledge HTML CSS in order to do all necessary changes My Account Contacts SMS Service Views a Modified Click Save to keep changes Administrator Panel 1 di le background color Vist 2 fhis is a TEST 3 lt div style text align center gt translate welcome jj translate howto Customize Web Site 4 div style text align center margin 15px gt 5 getblock login Appearance Editor 6 lt div gt Site Logo Editor Custom Pages 3 lt div gt Fig 41d Customizing Reseller Web Site Appearance Editor Welcome to Reseller Demo100 Register Accouni Green area in the central window of the Home Page Central Wind
101. l100 1 00 EUR Friday 31 January 2014 20 55 45 English demo100 sms providers com v Dashboard Send Bulk SMS SMS Submission Completed Successful 4 Submission id bsub 010214 9cal 6f3c 3 cb 414e ac44 9b21de62 a95 of 2 SMS messages s completed successfully SMS Service You can view the delivering progress in the SMS history Send Single SMS pius would you like to ssi 25035 Send Bulk SMS Statistics History Coverage DLR Forwarding SMS Blocklist Generic Profits Per User Profits Per User Rules Global SMS Blocklist My Account Administrator Panel Customize Web Site Fig 23h Sending bulk SMS by uploading a csv or xls file with pre generated SMS 13 Where can I view the Statistics for my SMS traffic Viewing the Statistics of your account s SMS traffic To view the Statistics for your SMS traffic you have to click on the Statistics option under the SMS service in the left menu of the page see Figure 24 In the new page that will be displayed you can view the Statistics of the SMS traffic that was sent within the specified date period You can choose to view Statistics based on the date that the traffic was registered to be sent Date Registered option which is very useful when you schedule future SMS campaigns or the date that the traffic was actually sent Date Sent option The Statistics that are displayed in this page are of 3 types see Figure 24 1 A table with the volumes of
102. les option under the SMS service in the left menu of the page see Figure 32a In the new page that will be displayed you can view a list with all the user and sub Reseller accounts that you have created so far along with their Coverage and Originator Types To change the coverage of an account you have to click on the Coverage Type of the account in this example the Coverage Type is WORLWIDE see Figure 32a Welcome to Reseller Demo100 Reseller 100 1 00 EUR Monday 03 February 2014 13 46 29 English demol00 sms providers com Dashboard Per User Rules My Account Select Filter None y Empty Filter List Select a filter edit its options and Contacts add it to the active filters list in order to filter the accounts view SMS Service Send Single SMS send Bulk SMS Statistics History Coverage john doe example com DLR Forwarding SMS Blocklist Total Rows 2 Generic Profits Per User Profits Per User Rules Global SMS Blocklist User Send Coverage Originator Type WORLDWIDE Administrator Panel Customize Web Site Fig 32a Restricting Coverage and Originators of user and sub Reseller accounts In the new window that will pop up you can click on the RESTRICTED button and the coverage of the account will automatically change from worldwide to only the destinations you have set for this account in the Per User Profits page see Figure 32b Welcome to Reseller
103. ll be merged Adding Options Remove Duplicates Prefix 93 Fig 14b Defining the structure of a xls file Tags can also be added separately in the text area Tag Box at the end of the page see Figure 14c In case there are already Tags in the xls file they will be merged with the Tags of the Tag Box Finally you can remove any duplicate contacts or add a prefix in case your mobile numbers are not in the international format by checking the relevant boxes under the Adding Options at the bottom of the page see Figure 14c After you finish defining the structure of the xls file you have to click on the Import Contacts button and the Contacts will be imported to the specified Tag s see Figure 14c Import Tags Directory SMS Service Administrator Panel uu e Trew vu Customize Web Site Contacts xls PU File Selected Contacts xls Size 23040 XLS Workbook Structure From Sheet And Column Get Rows Birthday w Note If you import data from multiple sheets make sure that the row number of all associated data for each record is identical Define at least the Phone Association From sheet 1 and column A get rows as Phone From sheet 1 and column B get rows as Name Tags separated by space Leave it empty if you do not want to tag these contacts or if your tags are included in the uploaded file Note If you have tags in both the uploaded file and the tag box tags will be merged Fi
104. ll the details you need to access your Reseller account Please note that if you already have an existing account to our system Web account HTTP API or SMPP you have the option to keep it as a second account or if you wish to stop using it we can delete it and transfer the remaining balance to your new Reseller account 3 Introduction of the Reseller Web Site General description of the Reseller web site Dashboard and its options When you log in your Reseller account the first page you see is the Dashboard Here you can see all the available options organized in the following tabs USER SERVICES and ADMINISTRATOR see Figure 1a Welcome to Reseller Demol100 TCH eet Monday 27 January 2014 03 02 42 i demol008sms providers com Dashboard Dashboard Hello Reseller Demo100 What do you want do today My Account Contacts E ADMINISTRATOR Account SMS Service Administrator Pane E fa leone te ie Personal Details X Change Password Contacts SOR Import Tags Drectony Fig 1a Dashboard The Dashboard is also accessible by clicking on the Dashboard option of the drop down menu on the top of the page see Figure 1b Welcome to Reseller Demo100 Reseller 100 1 00 EUR English demol00 sms providers com Dashboard Dashboard Dashboard Hello Reseller Demo100 What do you want to do today Personal Details USER N sisi Contacts My Account Contacts SMS Service Administra
105. llar Reseller Accounts Symbol Code USD Options amp Policies Exchange Rate 1 37 i s Define here the Currency details of this reseller site including Currency Name and Symbol along Customize Web Site with its exchange rate to your Currency US Dollar USD or click Inherit Buying Currency to inherit the currency you cre buying to your reseller site as selling currency with exchange rate 1 1 EUR 1 37 USD Reseller Site Currency Fig 40b Changing Currency Note that the exchange rate that you will type in must be something close to the current exchange rate that is used in the global currency market as it will affect all the Generic and Per User Profits that you may set into your Reseller website for more information on setting up Generic and Per User Profits see Questions 19 20 and 21 To find out what is the current exchange rate in the global currency market between EUR and the currency you sell to your customers a good suggestion would be to check the website www xe com There you will find the current exchange rate between EUR and the currency you sell but it might be better to use the average exchange rate of the last 6 months or any other time frame you wish To see the average exchange rate of the last week last month 1 year etc you have to click on the View Chart icon or you can move the pointer at the bottom of the chart and pick the time frame you wish You can find the average exchange rate by adding the low and
106. lumns of the xls file e g Sheet 1 Column A for the Phone Sheet 2 Column A for the Name etc for greater flexibility However in this case you have to make sure that the Row Number of all associated data for each record is identical for example if the phone 441234567890 is in Sheet 1 Column A Row 1 and the mobile owner s name is John Doe and it is in Sheet2 Column A it must be also in Row 1 otherwise the mobile number will be associated with the wrong name or with no name at all You can add up to 5 associations Phone Name Birthday Comments and Tag s while it is possible to have only one association with the numbers only Phone In case of multiple Tags in the xls file they have to be separated with spaces My Account Choose the type of the file containing the contacts Contacts Add Import Tags Directory SMS Service Adminstrator Panel Customize Web Site Contacts xls XLS Workbook Structure From Sheet And Column Get Rows As Birthday Comments Note If you import data from multiple sheets make sure that the row number of 5 data for each record amp identical Define at least the Phone Association From sheet 1 and column A get rows as Phone From sheet 1 and column B get rows as Name Tags separated by space Leave it empty if you do not want to tag these contacts or if your tags are included in the uploaded file Note If you have tags in both the uploaded file and the tag box tags wi
107. mount from the balance of a User Account Adding or Removing amounts from an account balance To add or remove an amount from the balance of a user account you have to click on the money icon next to the account on the right side of the page see Figure 36a Welcome Reseller Demo100 Reseller 100 1 00 EUR English demo1008 sms providers com User Accounts Select Filter None Empty Filter List Select a filter edit its options and add it to the active filters list in order to filter the accounts view Date Created Full Name Balance Active Services john smith amp example com 03 02 2014 05 41 33 John Smith john doe amp example com 03 02 2014 05 39 06 John Doe Total Users 2 Fig 36a Adding Removing Amounts from an Account Balance In the new window that will pop up you can click on the Add Balance or Remove Balance buttons and then you have to type into the blue box the amount of money in the currency you are selling to your customers in this case it is USD or you can type it in the currency you are buying this is always in EUR into the red box You will notice that while you are typing the amount into one of the boxes Selling or Buying currency the system automatically sets the equivalent amount into the other box according with the currency exchange rate After you finish you can click on the Update Balance button and the amount will be added or removed according to your choice see Figure
108. n Completed T Successful submission id bsub 2701 T 0977 b379c H3d d703 724i 7280f53c8320 of 2 53M5 messages completed successfuly You can view the delivering progres in the SMS history What would you like to do now My Account a Start New Bulk SMS Sendinga s View Historya e View Statisticsa Add Bolances Per User Profis Add Balance Option Fules and en lt n we EN M S AS Blockin Administrator Customize Web Site Fig 410 Customizing Reseller Web Site Accessing Add Balance Custom Page CONTACT US Custom Page 1 Assuming that we have already created the Add Balance custom page of the previous example the Custom Pages page has now the add_balance alias preloaded and the content of the Add Balance page is displayed in the Text Box Editor So in order to create the new custom page we have first to choose the New Custom Page option from the Custom Page field or alternatively we can click on the Add New button see Figure 41p Then we have to type the alias contact_us in the Alias field see Figure 41p The URL http demo100 sms providers com page contact_us is automatically formulated just below the Alias field 2 We type Contact Us in the Title field see Figure 41p or any other title we find suitable for our custom page 3 We type the content of the custom page in the text box and we edit the text with the text control buttons see Figure 41p We can add r
109. n create custom content pages which you can make accessible from the menu or embedded in the templates through the Appearance Editor Contacts Custom Page New Custom Page Aliasf add balance We type here the alias Use only Latin characters and Spaces are not allowed http demol00 sms providers com page add balance The URL is automatically formulated elect which language version of this page you want to edit SMS Service Administrator Panel Customize Web Site Appearance Editor Site Logo Editor Custom Pages This page is not yet translated in the languages with red color ea Font Family Font Format 2 x amp Add Balance Page can edit the text with HTML control these text control buttons button We accept payments with the following 4 ways Bank transfer Add Edit Link URL http Western Union Title Money Gram y We can add or remove links Open Current Window PayPal with these control buttons In Submit Query Please contact us at support 9 demo 100 sms providers comffor more information What would you like to do next send Single SMS Send Bulk SMS View SMS History Statistics You may use one of the following smart aliases in order to make a custom page linkable by platform resources Smart Alias Description add bolanca Use add_balance olias in order to create a custom page which will be displayed when a client chooses to add balance
110. n icon Welcome to Reseller Demo100 Reseller Demol100 1 00 EUR Monday 27 January 2014 17 15 46 English demol00 sms providers com Dashboard Send Bulk SMS My Account Bulk SMS Sending Main Menu Contacts Welcome to Bulk SMS Sending page Please click on one of the available options to proceed SMS Service Statistics History Coverage DLR Forwarding SMS Blocklist Generic Profits Profits Tip Move your mouse over the options to see more info Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Fig 20a Sending bulk SMS A Send Bulk SMS to Contacts from your Contacts Directory Click on the first icon see Figure 20b Welcome to Reseller Demo100 an e Reseller Demo100 1 00 EUR Monday 27 January 2014 17 23 12 English demol00 sms providers com Dashboard Send Bulk SMS My Account Bulk SMS Sending Main Menu Pen Welcome to Bulk SMS Sending page Please click on one of the available options to proceed SMS Service Send Bulk SMS Statistics History Coverage DLR Forwarding SMS Blocklist Generic Profits Profits Select Contacts Select contacts from your directory and send bulk 5M5 to them Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Fig 20b Sending bulk SMS to Contacts from your Contacts directory In the next page that will be displayed choose one or more tags just
111. n the xls icon you have two options for uploading your file Either you can drag and drop the file into the area on the left of the page or you can find the file located in your Hard Disk Drive HDD by clicking in the field inside the area on the right see Figure 12 Welcome to Reseller Demo100 Reseller Demol00 1 00 EUR English demol00 sms providers com Dashboard Reseller 100 Contacts Import My Account Choose the type of the file containing the contacts Contacts Add Import Tags Directory Drag and Drop or Browse find your esv data file SMS Service Administrator Panel Customize Web Site Drop file here Fig 12 Uploading a file with Contacts If you upload a csv file you have to choose which separator semi colon or comma is used in the file see Figure 13 You have also to define which data the columns of the csv contain e g 1 column contains the Phone 2 column contains the Name etc The csv file can have up to 4 columns Phone Name Birthday and Tag s while it is possible to have one column with the numbers only Phone In case of multiple Tags in the csv file they have to be separated with spaces Tags can also be added separately in the text area Tag Box at the end of the page see Figure 13 In case there are already Tags in the file they will be merged with the Tags of the Tag Box Finally you can remove any duplicate contacts or add a
112. nd DA70D6 Site Logo Editor c padding vu ESL Custom Pages 9 padding left 19px 10 padding right 19px min height 390px width 1022px float left im 4 content panel width 100 1 BON F4 C5 LO footer container position relative text align left width 960px min heiaoht 300nx BD h h h ND H h E E ES ES Fig 41 Customizing Reseller Web Site Appearance Editor Welcome to Reseller Demo100 Log In llemo100Gsms providers com x Register Account Fig 41g Customizing Reseller Web Site Appearance Editor As you see in Figure 41g the hexadecimal number DA70D6 in the background attribute changed the background color from light grey to light purple inside the central window SITE LOGO EDITOR In the Site Logo Editor page you are able to upload your logo by clicking inside the field or by clicking on the Browse button next to it see Figure 41h In the small window that will pop up you can find the file located in your Hard Disk Drive HDD and select it Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR English demol00 sms providers com Dashboard site Logo Editor In this page you are able to upload your site s logo and embed it in appearance editor by entering the site logo command Contacts Select Your Logo File and click Upload Bowe SMS Service Administrator Panel My Account
113. now displayed
114. ns John Doe John Dereck et c There is either generic mmm Add Profit Details Fig 31d Setting Up Per User Profits for specific mobile operators After typing the user s email or full name you have to click on the Search Users button and all the user accounts that match with your entry will be displayed see Figure 31e You can select the user account you want by clicking on the Select button right next to it Welcome to Reseller Demo100 Reseller 100 1 00 EUR Monday 03 February 2014 11 55 English demol00 sms providers com Per User Profits _ Add New Generic Profit Select Filter None User nins Ler eee eres Select User Add New Profit ect a filter edit its C Sel Country sitim h mmmmmmmummumm C d d it tO the active filte Onaragtor E mail john DR um m to filter the profits view rofits 3 Full Name Clear All Profits kd john smith example com John Smith r John Doe There is no suck 1 either generic Please sel you want Cancel Add Profit Details Fig 31e Setting Up Per User Profits for specific mobile operators Having selected the account you are back to the previ
115. nt details Instructions on how to access the Reseller Account details and edit them To edit your Reseller Account details such as name email password etc you have to click on the My Account option in the left menu of the page see Figure 5 Welcome to Reseller Demol100 Monday 27 January 2014 02 53 25 Engish demol008sms providers com Dashbc ard Dashboard aaa Hello Reseller Demo100 What do you want to do today i y ate die emong Derails Change Password My Account My Billing History Contacts iz B SMS Service Personal Details change Password Administrator Panel Contacts Add Import Tags Directory Customize Web Site Fig 5 Reseller Account The options that are available under My Account are Personal Details Change Password and My Billing History By clicking on the Personal Details option you are able to change your personal details Full Name Country E mail Mobile and Password see Figure 6a Welcome to Reseller Demo100 feta eee Monday 27 January 2014 02 51 21 English demol00 sms providers com v Dashboard Personal Details You can edit anything you want from your personal details by clicking on it All data change immediately except E mail and Mobile where further validation is required Pay special attention to Personal Details Country selection as the time of the Country that you will choose will be set to your account and NOT your com
116. obile operators Editing a Profit As you add more Generic Profits the list will grow more and more and at some point it might become difficult to view it edit it etc In this case you can use one or more filters to display only the Generic Profits you want see Figure 30j The available filters are Country Operator and Profit and they work with the Same way that was described for the filters in other pages of the Reseller web site Contacts Questions 8 SMS History Question 14 etc For example if you enable the Country filter and you select Afghanistan as country then all Generic Profits that were set for operators of this country will be displayed Please note also that only the Country and Profit filters can be combined as the Operator filter by its nature displays always unique results 20 How can I set up Per User Profits for the user accounts of my Reseller web site Setting up Per User Profits for specific mobile operators You can set up Per User Profits to a user or to a Reseller account to charge the customer when sending SMS to specific mobile operators Per User Profits precede Generic Profits when set to a user account giving you greater flexibility on charging the customer with different prices than the Generic ones To set up Per User Profits for specific mobile networks you have to click on the Per User Profits option under the SMS service in the left menu of the page see Figure 31 Welcome to Reseller Demo100
117. ohn smith2 example com demo200 sms providers com john smith example com John Smith SMS HLR Total Users 3 Fig 38 Editing Deleting a Reseller Account If you click on the human icon to edit the account in the new window that will pop up you will be able to edit any detail you wish When you finish you can click on the Save Reseller Account button 29 How can I add or remove an amount from the balance of a Reseller Account Adding or Removing amounts from a Reseller account balance To add or remove an amount from the balance of a Reseller account you have to click on the money icon next to the account on the right side of the page see Figure 39a Thursday 06 February 2014 16 28 57 English demol00 sms providers com Reseller Accounts Management Select Filter None Empty Filler List Pen n fi Select a filter edit its options and i Add New Reseller add it to the active filters list in order Maii a xd to filter the accounts view Site Name E mail Date Created Full Name Balance Active Services Actions demo204 sms providers com john smith2 example com ph John Smith2 1 0000 SMS VMSG HLR a john doe example com pide John Doe 10 0000 SMS VMSG HLR a 3 x providers com demo200 sms ale aa john smith example com 17 06 2013 John Smith 10 0000 SMS HLR 01 26 14 Total Users 3 Fig 39a Adding Removing Amounts from a Reseller Account
118. ol00 sms providers com Dashboard Send Bulk SMS My Account Upload a file containing SMS Submission Data SMS Texts and Recipient Numbers Contacts Choose the type of the file that contains the pre ee generated SMS text you want to upload send Single SMS send Bulk SMS Statistics CSV History Coverage DLR Forwarding SMS Blocklist Attention Make sure that the file is UTF 8 encoded Generic Profits Per User Profits lt Back Continue gt Per User Rules Global SMS Blocklist Attention No more than 70000 messages are allowed in a single upload Administrator Panel Customize Web Site Fig 23b Sending bulk SMS by uploading a csv or xls file with pre generated SMS When you click on the csv or on the xls icon you have two options for uploading your file Either you drag and drop the file into the area on the left of the page or you can find the file located in your Hard Disk Drive HDD by clicking in the field inside the area on the right see Figure 23c Welcome to Reseller Demo100 Reseller Demol00 1 00 EUR Wednesday 29 January 2014 18 09 33 English demol00 amp sms providers com Dashboard Send Bulk 5M5 My Account Upload a file containing SMS Submission Data SMS Texts and Recipient Numbers Contacts Choose the type of the file that contains the pre generated SMS text you want to upload PU nd Single SMS nd Bulk SMS Statistics History Coverage DLR Forwarding
119. onally full names Contacts Choose the type of the file containing the contacts you want to upload SMS Service Send Single SMS ALS History Coverage mS 3 5 7 Attention No more than 300000 contacts are allowed in a single upload DLR Forwarding SMS Blocklist Attention Make sure that the file is UTF 8 encoded Generic Profits Per User Profits lt Back Continue gt Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Fig 21b Sending bulk SMS by uploading a csv or xls file with Contacts When you click on the csv on the xls icon you have two options for uploading your file Either you drag and drop the file into the area on the left of the page or you can find the file located in your Hard Disk Drive HDD by clicking in the field inside the area on the right see Figure 21c Welcome to Reseller Demol100 Reseller 100 1 00 EUR Dashboard My Account Contacts SMS Service Send Single SMS Send Bulk 5M3 Statistics History Coverage DLR Forwarding SMS Blocklist Generic Profits Tuesday 28 January 2014 06 34 40 English d demo 00 sms providers com send Bulk SMS Upload file containing phone numbers and optionally full names Choose the type of the file containing the contacts you want to upload C8V XLS Em ES EN Attention No more than 300000 contacts are allowed in a single upload Attention Make sure that
120. one or more Tags do not exist yet they will be created automatically by the system Tags will be explained in detail later in this document but for now it must be noted that they are used to create groups of Contacts so they are acting like Contact folders This is essential when you don t want to send an SMS to all of your Contacts but to some of them because all you have to do is to select the proper Tag s and the SMS will be sent only to the Contacts associated with the specific Tag s On the right side of the text area there are some options under Adding Options box which you can use to remove duplicates remove wrong mobile numbers or even add a prefix in case your mobile numbers are not in the international format see Figure 10 Please note that all mobile numbers of the Contacts you add must always be in their international format e g 44XXXXXXXXXX for UK 49XXXXXXXXXX for Germany 20XXXXXXXXX for Egypt etc otherwise you will not be able to send SMS to them After you finish typing your Contacts and the associated Tag s you have to click on the Add Contacts button and the Contacts will be added to the Directory Welcome 1o Reseller Demo100 Reseller Demo100 1 00 EUR Sunday 26 January 2014 20 59 41 English demol00 sms providers com Dashboard Add Contacts In this page you add as many contacis as you want by typing or pasting them in the following text area 99999999999999 John Doe 01 01 1970 Contacts D
121. os iv E Modified Click Save to keep changes Administrator Panel lt html gt lt head gt lt meta http equiv Content Type content text html charset utf 8 gt lt title gt page get title lt title gt page get head This changes the background color lt div id inner wrapper lt div class header top style font size 3 0px translate welcome to sitename sitename site name div Customize Web Site Appearance Editor Site Logo Editor Custom Pages 1 E 2 4 e 3 7 Q 2 WN F5 C 6 div class content body 1 div J Oy CO 20 lt div gt 22 lt div gt lt body gt lt html gt Fig 41b Customizing Reseller Web Site Appearance Editor Welcome Please type your E mail and your Password in order fo log in to your account Register Accouni Fig 41c Customizing Reseller Web Site Appearance Editor As you can see in Figure 38c the attribute bgcolor 1384ff changed the background color from white to light blue only in the area that surrounds the central window this is exactly the area that is affected when you make changes to the TEMPLATES tab Also the message This is a TEST is displayed on the top left corner of the screen VIEWS tab The VIEWS tab contains 3 different page codes the home html the main_authenticated html and the main_unauthenticated htm
122. ose to charge my customers accounts Describing the Profit Types and their differences The 3 Profit Types that are available are A Price Cost Value In this profit type you type in the Value you want e g 30 which will be your net profit as a percentage 30 of the price we charge you Cost to a specific operator So if for example the price we charge you to send SMS to a specific operator is 0 01 EUR SMS and you type in the value 30 then your net profit is 0 003 EUR SMS and the final price you charge your customers will be 0 013 EUR SMS However if the price Cost that we charge you increases to 0 02 EUR SMS in the future then your net profit will still be 30 but as an absolute amount in this case will be 0 006 EUR SMS and the final price you charge your customers will be 0 026 EUR SMS B Price Cost Value In this profit type you type in the Value you want e g 0 005 which will be your net profit as a fixed amount added on the price we charge you Cost to a specific operator So if for example the price we charge you to send SMS to a specific operator is 0 01 EUR SMS and you type in the value 0 005 then your net profit is 0 005 EUR SMS and the final price you charge your customers will be 0 015 EUR SMS Even if the price Cost that we charge you changes in the future your net profit will always be the fixed amount of 0 005 EUR SMS C Price Value In this profit type you type in the Value you want e g 0 012
123. oup of SMS messages The filters that you can use are Date Recipient Originator Country Operator Delivery Status and Submission ID You can choose any of them or all of them then you have to type in the relevant values in the fields below and then click on the Add Filter button see Figure 25 For example for the Date filter you have to choose between Date Sent or Date Registered and the Range of dates for the Country filter you have to choose the Country etc One of the filters that worth notice is the Submission ID since you can use this filter to find all the SMS from a specific campaign The Submission ID is provided to you after you successfully submit an SMS campaign or even a single SMS as described in Question 12 You can use multiple times the same filter for your search which are combined always with the OR operator For example if you select two times the Country filter e g 1st Country filter Value UK 2nd Country filter Value Germany you will view all the SMS messages that were sent to mobile operators of UK or to mobile operators of Germany obviously a message cannot be sent at the same time to a mobile operator of UK and to a mobile operator of Germany However you can use multiple times the Recipient and the Originator filter and you can combine them by using the AND and OR operators see Figure 25 For example if you select two times the Recipient filter e g 1st Recipient filter Value 4499 2nd Recipient filter Value 7
124. ous window where you can select a specific operator to add a Per User Profit by clicking on the Add Selected Operator button or you can select all operators of a specific country by clicking on the Add ALL Country s Operators button see Figure 31f You can clear all the selections and start over by clicking on the Clear button come To Reseller Demo100 Reseller 100 1 00 EUR c Country Operator Afghanistan ic 5 Add profit for the operators in the table bellow 1 either generic p Please select a user and add the operators that you want to set fhe profit Fig 31f Setting Up Per User Profits for specific mobile operators From that point the process of adding Per User Profits to the selected account is exactly the same with the process of adding Generic Profits see Question 19 When you finish setting the Per User Profits click on the Add Profit Details button see Figure 31f to add them into your account In the next page that will be displayed you will see all the Per User Profits that you added see Figure 31g You can clear a Per User Profit by clicking on the X button on its right side or you can clear all Per User Profits by clicking on the Clear All Profits button see Figure 31g If you move the mouse pointer over a Profit it will change automatically to the Profit Type selected for this Profit see Figure 31g in this case Price Cost Value Note also t
125. ow Fig 41e Customizing Reseller Web Site Appearance Editor As you can see in the Figure 41e the attribute style background color 35ff42 changed the background color from light grey to green inside the central window Also the message This is a TEST is displayed inside the central window on its top left corner STYLESHEETS tab The STYLESHEETS tab contains CSS code which you can modify in order to change the look and the formatting of the pages written in HTML code By modifying the CSS contained in the STYLESHEETS tab you can achieve great results creating beautiful layouts that are limited only by your imagination For example if we change the hex number FOFOFO to DA70D6 at the background attribute in content as shown in Figure 41f we will get the result that you can see in Figure 41g Welcome to Reseller Demo100 Reseller 100 1 00 EUR English demo100 sms providers com v Dashboard Appearance Editor Welcome to Appearance Editor Here you can edit all options regarding the appearance of your web site but please note that you may need technical knowledge HTML CSS in order to do all necessary changes My Account Contacts SMS Service Stylesheet derout cu EE Modified Click Save to keep changes Administrator Panel 1 body 2 margin px padding 0px 3 Customize Web Site 4 It was changed to 0 7006 Appearance Editor 6 content from FOFOFO backgrou
126. ow For example the text Hello fullname SMS Blocklist how you will be transformed Hello John Smith how are yout Generic Profits Per User Profits Available replacement tags Per User Rules m Global SMS Blocklist Description Fallback Value Tag sull Replaces itself with the full name of the current recipient if exists or with the Sir Mada Administrator Panel PaE value if curent recipient number has not coupled with a full name Please pay attention to the following important notes Customize Web Site 1 Counting of characters is not precise in case of using replacement tags ond varies according to the length of replacement text if the total number of characters is near to SMG max length when replacement takes place it may result fo concatenated SMS 2 if the identification of the 3M3 text is Unicode SMS this means that characters not supported by GSM or Latin character sets are contained in it Mote Unicode SMS Messages contain lower number of characters than Normal SMS If the SMS text is identified as Non Unicode Normal SMS but contains replacement tags additional check will be performed for the content of eoch replacement tag For each final SMS message after replacement if the content of replacement tag is identified as Unicode system will try to transform it ta Non Unicode In case of failure the final SMS message will be marked as Unicode SMS and if text length exceeds the limits of Unicode
127. pper lt div id inner wrapper lt div class header top style font size 3 px 3 translate welcome to sitename sitename site name 4 lt div gt 6 lt div class content body 1 8 lt div gt 0 lt div gt IND ND h E E ES E E E E I E 22 div 24 lt body gt 25 lt html gt Fig 41a Customizing Reseller Web Site Appearance Editor TEMPLATES tab Any change you make to the code in the TEMPLATES tab will affect the website s template which is the area that surrounds the central window of the Reseller website For example if we add the attribute bgcolor 1384ff inside the lt body gt tag and we type also the message This is a TEST exactly after it see Figure 41b we will get the result that you can see in Figure 41c Note that every time you change the code in order for the changes to take place you have to click on the Save button as indicated also by the message Modified Click Save to keep changes that is displayed on the top right corner see Figure 41b Welcome to Reseller Demo100 Reseller 100 1 00 EUR English demol00 sms providers com Dashboard Appearance Editor Welcome to Appearance Editor Here you can edit all options regarding the appearance of your web site but please note that you may need technical knowledge HIML CSS in order to do all necessary changes My Account Contacts TEMPLATES SMS Service Template ae
128. puter s time My Account Change Password My Billing History Full Name Reseller Demo100 Contacts Country United Kingdom SMS Service E mail demolO00 amp sms providers com Administrator Panel Mobile 99999999999999 Customre Web Site Password Click on Change Password option Fig 6a Reseller Account Details NOTE If you change your e mail address or your mobile phone you will be requested to confirm the change for security reasons the system will send an e mail to your inbox or an SMS to your mobile phone so make sure that your new details are correct The personal details page is also accessible by clicking on the Personal Details option of the drop down menu on the top of the page see Figure 6b From the same drop down menu you can click on the Logout option if you wish to log off your account Welcome to Reseller Demo100 Reseller Demo100 1 00 EUR Dashboard Hello Reseller Demo100 What do you want to do today Contacts English demo100 sms providers com Dashboard Dashboard Personal Details My Account Logout Contacts SMS Service Administrator Panel IB Add Import Tags Directory Customize Web Site My Account Personal Details Change Password Fig 6b Reseller Account Details By clicking on the Change Password option you can change your old password with a new one see Figure 7 although the password can also be changed by clicking on the Change Password option s
129. r the operators in the table bellow Select Filter None Afghanistan MTN Afghanistan 222 EUR Profit Type Price Cost Values Value either per user Price Cost Value This profit type allows you to set your selling price based on the cost plus a profit as a fixed percentage of the cost Notice This profit type is affected by the currency exchange rate changes but it ensures your profit There is no sucl Price Cost Value Reseller 100 1 00 EUR sunday 02 February 2014 16 12 53 English demo1l00 sms providers com Generic Profits Add New Generic Profit 3e ect Filter None bU T jiti Country Afghanistan New Profit select a liter edit 115 OF add it to the active 11 Operator Afghanistan to filter the profits view Clear All Profits Add profit for the operators in the table bellow Gum mm 0 Afghanistan MTN Afghanistan Price 0 0058 EUR wv X There is no sucl 1 either per user Price Cost Value This profit type allows you to set your selling price based on the cost plus a profit as a fixed percentage of the cost Notice This profit type is affected by the currency exchange rate changes but it ensures your profit 0 0045 30 0 0058 EUR Fig 30e Setting Up Generic Profits for specific mobile operators Add Selected Operator As you can see in Figure 30e by typing
130. see Figure 22a Welcome to Reseller 100 Reseller Demol 00 1 00 EUR Wednesday 29 January 2014 02 10 41 English demo l00 sms providers com Dashboard Send Bulk SMS My Account Bulk SMS Sending Main Menu Contact Welcome Bulk SMS Sending page Please click on one of the available options proceed SMS Service History Coverage DLR Forwarding SMS Blocklist Generic Profits Type Contacts Type contacts line by line consisting of either numbers only or numbers and names in case you want to use name replacement Per User Profits tag in your SMS e g Hello fullname how are you today Per User Rules Global 5M5 Blocklist Administrator Panel Customize Web Site Fig 22a Sending bulk SMS by typing Contacts line by line In the next page that will be displayed see Figure 22b you are able to type or copy paste your Contacts one for each line inside the text area The Contacts have to be inserted with the format XXXXXXXXXX John Doe and you can t use any comma in full names ex John Doe because it will be recognized as separator If however it is necessary to use a comma in a full name you must include the full name inside quotation marks ex John Doe Welcome to Reseller 100 HAAS AU d Wednesday 25 January 2014 02 15 11 English d demo100 sms providers com Dashboard send Bulk SMS MyAccount Enter contacts into text area bellow Contacts D
131. seller web site Details we need you to provide us for implementing the Reseller web site for you To create a Reseller web site for you the following procedure must be followed e You must provide us with a domain name under which you want to have the Reseller web site e g your domain com or a sub domain of an existing domain name e g sms your domain com e You must make the DNS of your domain or sub domain name point to the IP address 78 46 210 185 or ask your web hosting company to do it for you More specifically a If you want to use a domain name for example your domain com you should log in the control panel and add the following information to the DNS setting your domain com IN A 78 46 210 185 www your domain com IN A 78 46 210 185 b If you want to use a sub domain name for example sms your domain com you should log in the control panel and add the following information to the DNS setting sms your domain com IN A 78 46 210 185 www sms your domain com IN A 78 46 210 185 IMPORTANT PLEASE NOTE THAT THE RESELLER WEB SITE WILL BE HOSTED IN OUR SERVERS AND YOU SHOULD NOT REDIRECT OR AUTOREFRESH OR ANYTHING ELSE YOUR DOMAIN OR SUB DOMAIN TO OUR IP ADDRESS YOU HAVE TO MAKE THE DNS POINT TO 78 46 210 185 EXACTLY AS DESCRIBED ABOVE e After you make this change to DNS we will immediately start creating your Reseller web site usually it takes 2 3 working days to be ready Upon finishing it we will send you an email with a
132. ssible option see Figure 23f in order to convert the Unicode characters of the text to standard Latin alphabet characters so as to be sent as normal SMS with 160 characters Please note that this conversion is possible only in certain cases for example Arabic and Chinese characters cannot be converted to standard Latin characters It is also important to note that a xls file cannot contain more than 65536 rows by its nature maximum 65536 pre generated SMS messages therefore it is impossible to upload more pre generated SMS than that in a single shot using an xls file Welcome Reseller Demo100 Reseller Demo100 Friday 31 January 2014 20 30 05 English demol00Ggsms providers com Dashboard Send Bulk SMS My Account Upload a file containing 3M3 Submission Data SM5 Texts and Recipient Numbers Contacts Choose the type of the file that contains the pre generated 5 5 text you want to upload Send Single SMS a Send Bulk 5M5 Bx I statistics CSV i ALS History Coverage PON nx EON Attention Ho more than 70000 messages are allowed in a single upload SMS Blocklist Altention Make sure that the file is UTF 8 encoded Generic Profits Drag and Drop or Browse to find your xls data file Per User Profits Per User Rules F r Global SMS Blocklist Administrator Fanel Pre generated 55 15 Customize Web Site
133. t your account if this submission i mot a future submission If you choose the Expiration coticn the system will expire all remaining to pending state messages Customize Web Site after expiration fime Per User Profits Random SMS Preview Hello John Doe We hawe some interesting gifts for you Fig 20e Sending bulk SMS to Contacts from your Contacts directory The next page see Figure 20f informs you that the bulk SMS sending was successful and provides you with some options to continue from this point Start New Bulk SMS Sending View History View Statistics and Add Balance for setting up the Add Balance page see Question 31 The displayed Submission ID can be used to find these SMS messages in the SMS History for more information see Question 14 Welcome to Reseller Demol0OO Reseller Demo100 1 00 Eur 28 January 2014 01 56 36 English demol00Gsms providers com Dashboard send Bulk SMS SMS Submission Completed Successful My Account Contacts Submission id bsub 2801 14 2112668 8ba1 48eb 8b8c Scbf37f5f4f4 of 4 SMS messages 8 completed successfully SMS Serv You can view the delivering progress in the SMS history send Single SMS send Bulk 5M5 Statistics What would you like fo do now History Coverage DLE Forwarding SMS Blocklist Generic Profits Per User Profits Per User Rules Global SMS Blocklist Acministrator Panel Customize Web Site Fig 20f Sending
134. the Pending Sent Undelivered and Delivered SMS along with the Total Cost per single day for the given period 2 A pie chart with percentages of the Pending Sent Undelivered and Delivered SMS 3 A list with percentages of the of the Top Destinations that your SMS traffic was sent to Welcome 1o Reseller Demo100 Reseller 100 1 00 EUR Saturday 01 February 2014 00 38 01 English demo100 sms providers com Dashboard SMS Statistics My Account e O nta cts Pending Undelivered Delivered Total SMS Total Cost 2014 02 01 SMS Service 2014 01 31 Send Single SMS Send Bulk SMS Total oT cipis d Top 4 Destinations Coverage LR Forwarding SMS Blocklist Generic Profits Per User Profits 3 Taiwan Mobile Per User Rules Global SMS Blocklist T Mobile Germany Vodafone UK 2 Telenor Pakistan Administrator Panel Customize Web Site Fig 24 Viewing the Statistics for your SMS traffic 14 Where can I view the SMS History of my account Viewing the SMS History of your account To view the SMS History of your account you have to click on the History option under the SMS service in the left menu of the page see Figure 25 In the new page that will be displayed you can view all the SMS messages that were sent the last one month Date filter preselected displayed in groups of 5 10 25 50 or 100 SMS messages per page but you have also the option to use one or more filters in order to view a specific gr
135. the file is UTF B encoded Drag n Drop or Browse your esv data file Per User Profits Per User Rules Global SMS Blocklist Administrator Panel Customize Web Site Drop fil here Fig 21c Sending bulk SMS by uploading a csv or xls file with Contacts If you upload a csv file you have to choose which separator semi colon or comma is used in the file see Figure 21d You have also to define which data the columns of the csv contain e g 1 column contains the Phone 2 column contains the Name The csv file can have up to 2 columns Phone and Name while it is possible to have one column with the numbers only Phone It is important here to note that the csv file can contain up to 300 000 Contacts Files with a number of Contacts more than that may fail to be uploaded Furthermore the csv file has to be UTF 8 encoded otherwise any characters in the message texts that do not belong to basic Latin alphabet will not be recognized Welcome to Reseller Demo100 Reseller Demol00 1 00 EUR Dashboard My Account Contacts Tuesday 28 January 2014 07 18 50 English send Bulk SMS Upload a file containing phone numbers and optionally full names Choose the type of the file containing the contacts you demo lO0 ams providers com an want to upload SMS Service send Single SMS send Bulk SMS Statistics History Coverage DLR Forwarding SMS Blocklist Generic Profits Per User Profits
136. the high exchange rates and divide the outcome by 2 IMPORTANT The rates that you will find in www xe com are neither buy nor sell rates Instead they are mid market rates derived from the mid point between the buy and sell rates from global currency markets Of course you use any other currency website you wish DISCLAIMER We neither endorse or support the use of www xe com and we do not have any legal relationship or co operation with the company to which this website belongs to We merely provide you here with an example for your convenience as to where you can find more information on the exchange rates between the currencies You are solely responsible for the Currency Name the Symbol Code and the Exchange Rate that you will set in your Reseller web site If you want to use EUR as currency you sell for example if you are selling to customers in European union countries with EUR as currency then you have to click on the Inherit Buying Currency link see Figure 37b This will set the EUR as currency of your website and the exchange rate to 1 1 EUR 1 EUR After you finish you can click on the Save Changes button see Figure 40b 31 How can I customize my Reseller Web Site Customizing the template of your Reseller web site uploading your own logo and other changes Our Reseller platform is very flexible and provides many tools which you can use to change the website templates upload your own logo add pages etc
137. to create a custom page which will be displayed when a add balance client chooses to add balance to his account Use terms alias in order to create a custom page for your site s terms and conditions The content of this page will replace the default content page demo 100 sms providers com terms php Predefined Smart Aliases Fig 41l Customizing Reseller Web Site Creating Custom Pages The first thing that you have to do in order to create a custom page is to type in the Alias field the alias to which the custom page will be associated with see Figure 411 The characters that you can use for the alias are only Latin characters and _ underscore character Spaces punctuation marks or other special characters are not allowed Some examples of valid aliases are about us ProductsAndServices contact us etc When you type the alias in the Alias field you will notice that the URL path of the custom page is formulated just below the Alias field see Figure 411 This URL is the one that you will use to place links inside the code of the pages in the Appearance Editor which will lead to your custom page After you type in the alias you type in the title of the custom page in the Title field this title will be displayed on the top of the custom page and will serve also as HTML title of the page see Figure 411 In the Text Box Editor you can type the content of the custom page and you can also add images links or
138. to pending state messages Customize Web Site after expiration fime Per User Profits Random SMS Preview Hello John Doe We hawe some interesting gifts for you Fig 21h Sending bulk SMS by uploading a csv or xls file with Contacts The next page see Figure 21i informs you that the bulk SMS sending was successful and provides you with some options to continue from this point Start New Bulk SMS Sending View History View Statistics and Add Balance for setting up the Add Balance page see Question 31 The displayed Submission ID can be used to find these SMS messages in the SMS History for more information see Question 14 Welcome to Reseller Demol0OO Reseller Demo100 1 00 Eur 28 January 2014 01 56 36 English demol00Gsms providers com Dashboard send Bulk SMS SMS Submission Completed Successful My Account Contacts Submission id bsub 2801 14 2112668 8ba1 48eb 8b8c Scbf37f5f4f4 of 4 SMS messages 8 completed successfully SMS Serv You can view the delivering progress in the SMS history send Single SMS send Bulk 5M5 Statistics What would you like fo do now History Coverage DLE Forwarding SMS Blocklist Generic Profits Per User Profits Per User Rules Global SMS Blocklist Acministrator Panel Customize Web Site Fig 21i Sending bulk SMS by uploading a csv or xls file with Contacts Send Bulk SMS by Typing Contacts Line by Line Click on the third icon
139. tor Logo Editor Custom Pages OU ud W C Lo co OH Gn Whe lt div gt NNR RRR RRR H Fig 41r Customizing Reseller Web Site Inserting HTML code to show links to the Custom Pages Welcome Reseller Demo100 Reseller Demo100 1 00 EUR English demol00 sms providers com Add Balance Contact Us Welcome to Appearance Edifor Here you can edit all options regarding the appearance of your web site but please note that you may need technical knowledge HTML CSS in order to do all necessary changes Dashboard Appeara nce Editor The links are displayed here My Account Contacts SMS Service Views ferae Administrator Panel 1 div class head blue style font size 23px gt getblock top auth info bar lt table border 0 gt lt tr gt lt td width 780 gt nbsp lt td gt lt td gt lt a href page add_balance gt Add Balance lt a gt lt td gt lt td gt lt a href page contact_us gt Contact Us lt a gt lt td gt lt tr gt lt table gt Customize Web Site Appearance Editor Site Logo Editor 8 div class panel gt Custom Pages 9 lt div class fit height id srvc vermenu container 0 getblock services div 2 div class corners id srvc container 3 div class body gt 4 body div 6 lt div gt 3 E S 6 7 9 lt div gt Fig 41s Customizing Reseller Web Site The links to the Custom Pages are
140. tor Panel IB IB E Add 1 i Import Tags Directo Customize Web Site P gs Di ry My Account Personal Details Change Password Fig 1b Dashboard In the USER tab there are all the options available for editing your account and your contacts under My Account and Contacts respectively The same options are available in the left menu also see Figure 2 Welcome to Reseller Demo100 Reseller Demol00 1 00 EUR Monday 27 January 2014 03 00 12 English demaol 0 amp gsms providersz com Dashboard Dashboard Hello Reseller Demo100 What do you want to do today My Account Personal Details Change Password My Account My Billing History Contacts SMS Service Personal Details Change Password Administrator Pane Contacts _ Customize Web Site Ack import Tags Drectary Fig 2 Options under USER tab In the SERVICES tab there are all the options available for using the bulk SMS Service more services will be available soon The same options are available in the left menu also see Figure 3 Welcome to Reseller Demo100 Reseller DemolQ0 1 00 EUR Monday 2 January 201 4 02 58 09 English demo 00 sms providers com Dashboard Dash board m p My Account Hello Reseller Demo100 What do you want to do today Contacts SMS Service M 5 oer ce send Single SMS send Bulk SMS Statistics Send Single SIME Send Bulk SME SMS Statistics SME History History Coverage DLR Forwarding SMS
141. unt Import Tags Directory Customize Web Site Personal Details Change Password By using services provided by this site you signify that you have read these Terms of Use and agree to be bound by and comply with them Information As Administrator you may customize the Terms of Use page by clicking here and using the terms smart alias Fig 37a Creating a Reseller Account In the new page that will be displayed you have to click on the Add New Reseller button see Figure 37b Note also that the menu on the left side is now accessible only if you click on the small Menu button see Figure 37b Welcome to Reseller Demo100 Reseller Demo100 1 00 Eur English demolO0Gsms providers com Click here to see the menu Reseller Accounts Management Select Filter None Empty Filler Let TT TT Tee Add New Reseller 1 Seem eee eee eee Select a filter edit its options and add it to the active filters list in order to filter the accounts view Site Name Date Created Full Name Active Services Actions demo200 sms providers com john smith amp example com 17 06 2013 01 26 14 John Smith SMS HLR demo204 sms providers com john doe amp example com 25 11 2013 23 06 40 John Doe SMS VMSG HLR Total Users 2 Fig 37b Creating a Reseller Account In the new window that will pop up you have to type in the domain or the sub domain name of the new Reseller website in the formats mydomain tld or myhost mydomain
142. ustomize Web Site Fig 8 Billing History 6 How can I import my Contacts to my account Instructions on how to import your Contacts to your Reseller Account To import your Contacts to your Account you have to click on the Contacts option in the left menu of the page see Figure 9 Welcome to Reseller Demo100 Reseller Demol100 1 00 EUR Sunday 26 January 2014 20 53 02 English demol00 sms providers com Dashboard Dashboard Hello Reseller Demo100 What do you want to do today My Account Contacts My Account Add Import Tags Directory fe 2 SMS Service Personal Details Change Password Administrator Panel Contacts Customize Web Site Add Import Tags Directory Fig 9 Contacts The options that are available under Contacts are Add Import and Tags Directory ADD CONTACTS By clicking on the Add option you are able to add one or more Contacts by typing or copy pasting them inside the text area see Figure 10 The Contacts have to be inserted with the following format XXXXXXXXXX John Doe 01 01 1970 You can t use any comma in full names ex John Doe because it will be recognized as separator If however it is necessary to use a comma in a full name you must include the full name inside quotation marks ex John Doe Below the text area there is a field where you can type one or more Tags to associate with the Contacts you want to add see Figure 10 If
143. y Cost in your account s currency 0 0045 Cost in your host s currency Euro 0 0045 EUR Profit Type Price Value Value 0 03 Price Value This profit allows you fo set a fixed selling price regardless of the cost Notice This profit type is not affected by the currency exchange rate changes but it does NOT ensure your profit e g when the cost becomes higher than your selling price and you have to change manually this value when the cost changes 0 03 EUR Fig 31h Setting Up Per User Profits for specific mobile operators Editing a Profit As you add more Per User Profits the list will grow more and more and at some point it might become difficult to view it edit it etc In this case you can use one or more filters to display only the Per User Profits you want see Figure 31g The available filters are User Country Operator and Profit and they work with the same way that was described for the filters in other pages of the Reseller web site Contacts Questions 8 SMS History Question 14 Generic Profits Question 19 etc For example if you enable the Country filter and you select Afghanistan as country then all Per User Profits that were set for operators of this country will be displayed Please note also that the User Country and Profit filters can be combined together while the Operator filter can be combined only with the User filter 21 What are the available Profit Types that I can cho
144. ype is affected by the currency exchange rate changes but it ensures your profit Price Cost Value Fig 30g Setting Up Generic Profits for specific mobile operators Add ALL Country s Operators Welcome Reseller Demo100 Reseller Demo100 1 00 EUR 6 45 58 English demol00 sms providers com Add New Generic Profit EFE Country Afghanistan tive Operator Afghanistan vj Add profit for the operators in the table bellow Afghanistan Etisalat Afghanistan Price 0 0058 EUR wv Afghanistan Roshan Price 0 0143 EUR wv Afghanistan Afghan Wireless Communication Company TSI Afghanistan MTN Afghanistan Price 0 0058 EUR wv Profit Type Price Cost Values ff Value Price Cost Value 6 This profit type allows you to set your selling price based on the cost plus a profit as a fixed percentage of the cost Notice This profit type is affected by the currency exchange rate changes but it ensures your profit Price Cost Value Cancel Fig 30h Setting Up Generic Profits for specific mobile operators Add ALL Country s Operators Price 0 0058 EUR w either per user As you can see in Figure 30h by typing in the value 30 with Profit Type Price Cost Value this means 30 profit the prices that this Reseller will charge his customers for sending SMS to all mobile operators in Afghanistan are automatically calculated based on the cost that we ch

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