A guide for landlords
Contents
1. al Reports Figure 1 Listing your properties To view the details of a particular property Properties gt List All 2b Order By Address ASC 2a E Properties Show All ADDRESS 10 The Meadows CRAIGAVON F Displaying items 1 3 from a total of 3 m lt lt Start Page 1 End gt gt Peter Jones 550 00 679 50 23 Lakeview Terrace CRAIGAVON Jonathan Swift 0 00 1015 00 P 55 Brownlow Terrace CRAIGAVON BT66 2c Piotr Dawosz 95 00 520 Figure 2 Property selection Step 2 a b Use the filter and the Order By option to identify the required property b d Select the required property by either clicking on the property address or by clicking on the view icon RentPro Landlord Guide Page 4 of 19 Dentro rental management software 3 Verifying a Trouble Ticket Occasionally your letting agency may request that you give approval for remedial works on one of your properties Repairs within RentPro are managed via the Trouble Ticket feature and approval of such tickets is called ticket verification You can verify a ticket as follows Step 1 Identify the property requiring the work using the process explained in section 2 Properties gt Edit gt 10 The Meadows CRAIGAVON Printable Report oO IDENTIFIER DESCRIPTION PRIORITY STATE SUPPLIER E Figure 3 Tickets tab Step 2 Select the Tickets tab Properties gt Edit gt 10 The Meadows CRAIGAVO2. Dentro rental management software Contents 1 Introdu Hom ics cairs cseencnnsds senasdeved iuiccesessassvecasicunsonsbncebecseatandetesessesncaseeuess 3 2 Views Property Det as acssesories 4 3 Verilyime a Trouble Ticket ticciescccsscsscescscsesssaveedercenscssaveacsesentaasoasasavarses 5 4 Properiy REP OVts suraia iaai 7 4 1 Generating a Rent Report single property cccceseeeee sees 7 4 2 Generating a Landlord Statement single property 9 5 Landlord Reports secs ccsvesesssnsscnsstecsscsnceeucenceesensaens saseevssvwansesesessosseeceosies 13 5 1 Generating a Rent Report all properties cee cceeeeeeee eens 13 3 2 Generating a Landlord Statement all properties 0 16 RentPro Landlord Guide Page 2 of 19 entero rental management software 1 Introduction The purpose of this guide is to introduce landlords to the fundamental features of RentPro namely e Viewing details of a property e Verifying a Trouble Ticket e Generating rent reports e Generating statements The guide is not intended to be a comprehensive user manual RentPro Landlord Guide Page 3 of 19 Dentro rental management software 2 Viewing Property Details If not already displayed a list of your properties can be viewed as follows ia e Inthe main menu bar e Properties select Properties List Properties e From the sub menu items click on List Properties
3. Landlord O viewings Figure 6 Generating a property rent report Reports gt Properties Step 1 of 3 Select property Property 13 Oak Grange oak Text gt gt Figure 7 Rent report property selection Step 2 Select the property for which you wish to generate a rent report You can do this in two ways 1 Select the property from the drop down list or RentPro Landlord Guide Page 7 of 19 Dentro rental management software 2 In the text field to the right of the drop down list enter part of the property address The entries in the drop down will be reduced to match the text you supply Reports gt Properties Step 3 Step 2 of 3 Select report Select the type of report that ee you wish to generate in RENT Ri 99 this case Rent Report C Landlord Report Direct Payments Report Figure 8 Rent report report selection Reports gt Properties Step 4 Step 3 of 3 Select date range Today iy This month 4 Last month Specify date range Select the date range the report should cover Figure 9 Rent report date selection RentPro Landlord Guide Page amp of 19 Dentro rental management software Landlord Brian Murphy Printable Report Report start date 01 Jan 2008 Report end date 30 Sep 2008 Deposit due for current tenancy 250 00 Deposit paid for curre
4. 0 00 0 00 450 00 0 00 0 00 95 00 0 00 95 00 0 00 View the report details Rent details for all of your properties will be listed A rent report will consist of two main types of entry 1 Rents due 2 Payments made by the tenant or a housing benefit agency RentPro Landlord Guide Page 15 of 19 Dentro rental management software 5 2 Generating a Landlord Statement all properties s e Inthe main menu bar A Properties select Reports all Reports e From the sub menu items click on Landlord Property i Landlord viewings Figure 21 Generating a landlord statement all properties Reports gt Landlords Step 1 of 3 Select landlord Landlord Brian Murphy ear G Figure 22 Landlord statement all properties landlord selection Step 2 Confirm yourself as the landlord by clicking on Next gt gt RentPro Landlord Guide Page 16 of 19 Dentro rental management software Reports gt Landlords Step 3 Step 2 of 3 Select report E Select the type of Rent Report All Properties report that you wih Landlord Report All Properties Cumulative View C to generate in this Landlord Report All Properties Property View case Landlord Direct Payments Report All Properties Report lt lt Back Figure 23 Landlord statement all properties report selection Reports gt Landlords Step 3 of
5. Landlord Report All Properties Cumulative View E gt Landlord Report All Properties Property View Direct Payments Report All Properties led gt gt Figure 18 Rent report all properties report selection Reports gt Landlords Step 4 Step 3 of 3 Select date range Select the date range Today the report should cover This month oo Last month O Specify date range Next gt gt Figure 19 Rent report all properties date selection RentPro Landlord Guide Page 14 of 19 DentPro rental management software Rent Report Report start date 01 Sep 2008 Report end date 30 Sep 2008 Deposit Summary Address Deposit Due Deposit Paid 10 The Meadows 550 00 550 00 23 Lakeview Terrace 450 00 450 00 55 Brownlow Terrace 250 00 150 00 Date Description Credit Debit 10 The Meadows Balance brought forward 01 Sep 2008 Tenant Payment 550 00 01 Sep 2008 Rent 550 00 Balance carried forward 23 Lakeview Terrace Balance brought forward 18 Sep 2008 Tenant Payment 450 00 18 Sep 2008 Rent 450 00 Balance carried forward 55 Brownlow Terrace Balance brought forward 03 Sep 2008 Tenant Payment 95 00 03 Sep 2008 Rent 95 00 10 Sep 2008 Tenant Payment 95 00 10 Sep 2008 Rent 95 00 Figure 20 Rent report all properties detail Step 5 Landlord Brian Murphy Email Report f Printable Report Balance 0 00 550 00 0 00
6. 9 50 229 50 12 Sep 2008 55 Brownlow Terrace Maintenance Fee 3 50 233 00 17 Sep 2008 55 Brownlow Terrace Management Fee 9 50 242 50 18 Sep 2008 23 Lakeview Terrace Management Fee 45 00 287 50 20 Sep 2008 55 Brownlow Terrace Maintenance Fee 8 00 295 50 24 Sep 2008 55 Brownlow Terrace Management Fee 9 50 305 00 Sub total 305 00 30 Sep 2008 Balance brought forward 750 88 30 Sep 2008 Tenant Income Payments 1380 00 Figure 25 Landlord statement all properties detail Step 5 View the report details Details for all of your properties will be listed A landlord report will consist of the following sections e Income rents collected by the letting agency e Expenses repairs that have been required by your properties and co ordinated by the letting agency e Fees fees applied by the letting agency e Payments payments made to you during the report period RentPro Landlord Guide Page 18 of 19 d kenthro rental management software End of Document RentPro Landlord Guide Page 19 of 19
7. Fees 199 50 VAT applied to Fees 34 90 Balance carried forward 30 60 Figure 15 Landlord report detail Page 11 of 19 entero rental management software Step 5 View the report details A landlord report will consist of the following sections e Income rents collected by the letting agency e Expenses repairs that have been required to the property and co ordinated by the letting agency e Fees fees applied by the letting agency e Payments payments made to you during the report period RentPro Landlord Guide Page 12 of 19 Dentro rental management software 5 Landlord Reports Landlord reports include details for all of your properties 5 1 Generating a Rent Report all properties e Inthe main menu bar A Properties select Reports Reports e From the sub menu items al P click on Landlord Property Landlord Viewings Figure 16 Generating a landlord rent report Reports gt Landlords Step 1 of 3 Select landlord Landlord Brian Murphy may Figure 17 Rent report landlord selection Step 2 Confirm yourself as the landlord by clicking on Next gt gt RentPro Landlord Guide Page 13 of 19 Dentro rental management software Reports gt Landlords Step 3 Step 2 of 3 Select report Select the type of Rent Report All Properties report that you wish to generate in this case Rent Report
8. 3 Select date range Step 4 Select the date range Today the report should cover 5 This month Last month O Specify date range Next gt gt Figure 24 Landlord statement all properties date selection RentPro Landlord Guide Page 17 of 19 RentPro rental management software Landlord Report for Brian Murphy Startdate oSep 2008 End date 30 Sep 2008 Balance brought forward 750 83 Date Address Description Credit Debit Balance Tenant Income Payments 01 Sep 2008 10 The Meadows Tenant Payment 550 00 550 00 03 Sep 2008 55 Brownlow Terrace Tenant Payment 95 00 645 00 10 Sep 2008 55 Brownlow Terrace Tenant Payment 95 00 740 00 17 Sep 2008 55 Brownlow Terrace Tenant Payment 95 00 835 00 18 Sep 2008 23 Lakeview Terrace Tenant Payment 450 00 1285 00 24 Sep 2008 55 Brownlow Terrace Tenant Payment 95 00 1380 00 Sub total 1380 00 Expenses 03 Sep 2008 10 The Meadows Front window broken 55 00 55 00 12 Sep 2008 55 Brownlow Terrace Lock broken of back door 35 00 90 00 20 Sep 2008 55 Brownlow Terrace Electric shower broken 80 00 170 00 Sub total 170 00 Fees 01 Sep 2008 10 The Meadows Management Fee 55 00 55 00 03 Sep 2008 55 Brownlow Terrace Management Fee 9 50 64 50 03 Sep 2008 10 The Meadows Maintenance Fee 5 50 70 00 03 Sep 2008 55 Brownlow Terrace Letting fee 150 00 220 00 10 Sep 2008 55 Brownlow Terrace Management Fee
9. reduced to match the text you supply Reports gt Properties Step 3 Step 2 of 3 Select report Select the type of report a that you wish to generate t Rent Report Landlord Report in this case Landlord E 99 _ Direct Payments Report Report lt lt Back Figure 13 Landlord report report selection RentPro Landlord Guide Page 10 of 19 Dentro rental management software Reports gt Properties Step 4 Step 3 of 3 Select date range Today This month Last month Select the date range the report should cover Specify date range Landlord Brian Murphy Report start date Report end date Balance brought forward RentPro Landlord Guide Figure 14 Landlord report date selection Email Report gt Printable Report gt 01 Sep 2008 30 Sep 2008 0 00 Tenant Income Payments Tenant Payment 95 00 95 00 Tenant Payment 95 00 190 00 Tenant Payment 95 00 285 00 Tenant Payment 95 00 380 00 Sub total 380 00 Q Lock broken of back door 35 00 35 00 Electric shower broken 80 00 115 00 Sub total 115 00 Fees Letting fee 150 00 150 00 Management Fee 9 50 159 50 Management Fee 9 50 169 00 Maintenance Fee 3 50 172 50 Management Fee 9 50 182 00 Maintenance Fee 8 00 190 00 Management Fee 9 50 199 50 Sub total 199 50 Balance brought forward 0 00 Tenant Income Payments 380 00 Expenses 115 00
10. N Summary Details Photos Features Tenancies Tickets Inspections Safety Checks Meter Readings viewings Type All v 3a D Order By Submission Date Old New w TT000003 Front window broken Complete John Handyman 03 Sep 2008 55 00 TT000008 Chimney needs rebuilt Normal Raised None 30 Oct 2008 650 00 D Estimated Cost Figure 4 Ticket identification RentPro Landlord Guide Page 5 of 19 Dentro rental management software Step 3 a b Use the Type filter and the Order By option to identify the ticket which is to be verified c Select the ticket which is to be verified by clicking on the edit icon P Properties gt Edit gt 10 The Meadows CRAIGAVON Estimated Cost 650 00 30 Oct 2008 15 41 32 awallz a A 30 Oct 2008 Chimney needs rebuilt Estimated Completion Date 30 Nov 2008 Verification Notes Qo m Figure 5 Ticket verification Step 3 a Optionally add your own comments about the ticket in the Verification Notes field a Click on Verify Ticket RentPro Landlord Guide Page 6 of 19 Dentro rental management software 4 Property Reports Property reports include details for a single selected property 4 1 Generating a Rent Report single property e Inthe main menu bar A Properties select Reports al Reports e From the sub menu items click on Property Property
11. nt tenancy 150 00 Balance brought forward 0 00 Date Description Credit Debit Balance 03 Sep 2008 Tenant Payment 95 00 95 00 03 Sep 2008 Rent 95 00 0 00 10 Sep 2008 Tenant Payment 95 00 95 00 10 Sep 2008 Rent 95 00 0 00 17 Sep 2008 Rent 95 00 95 00 17 Sep 2008 Tenant Payment 95 00 0 00 24 Sep 2008 Tenant Payment 95 00 95 00 24 Sep 2008 Rent 95 00 0 00 Balance carried forward 0 00 Figure 10 Rent report detail Step 5 View the report details A rent report will consist of two main types of entry 1 Rents due 2 Payments made by the tenant or a housing benefit agency 4 2 Generating a Landlord Statement single property l e Inthe main menu bar amp Properties select Reports al Reports e From the sub menu items click on Property Property Landlord Viewings Figure 11 Generating a property landlord report RentPro Landlord Guide Page 9 of 19 entero rental management software Reports gt Properties Step 1 of 3 Select property Property 13 Oak Grange oak Text gt gt O Figure 12 Generating a landlord report property selection Step 2 Select the property for which you wish to generate a landlord report You can do this in two ways 1 Select the property from the drop down list or 2 In the text field to the right of the drop down list enter part of the property address The entries in the drop down will be
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