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8510T - Help Desk Central

1. FIGURE 5 Line Adjunct and Handset Cord Routing for Desktop Installation 72 Turn the voice terminal right side up with the front facing you Decide whether you want the kickstand up lifted from the desktop stand or whether you want the kickstand down level with the desktop stand Check which of these kickstand adjustments allows you the best viewing angle of the display 9 Snap the free end of the handset cord into the handset and place the handset in the cradle 10 Snap the free end of the line cord into the modular jack Lift the handset and listen for the dial tone ATTACHING ADJUNCT EQUIPMENT If you are installing a speakerphone models Lucent S101A S201A or QUORUM CS2014 a headset adapter model Lucent 500A or the 507A adapter or other adjunct that may be offered follow these steps to connect the adjunct equipment to your voice terminal 1 Place the voice terminal face down on a flat surface 2 Using the thumb notches beside the kickstand lift the kickstand from the desktop stand 3 Pass the line cord and adjunct cord if applicable under the kickstand 4 Snap the adjunct cord into the ADJUNCT jack until you hear a click See Figure 5 for the location of the ADJUNCT jack 5 Route the adjunct cord through the channel Refer to the Desktop Installation section for instructions 6 Connect the free end of the adjunct co
2. 0 c cece eee cece ee eee ee eae eee eee eeeeaeeeeaeeees 71 Contents of the 8510T Package cceseeeeeeeeeeeeeeeeees 71 Desktop Installation 22 licden ec teu E tdicaxe t chere quis 71 Attaching Adjunct Equipment Leeueususse 73 Technical Description essseseeeseeees 74 Introduction The Lucent Technologies 8510T voice terminal can be added to your Integrated Services Digital Network ISDN communications system In order to provide you with excellent quality and reliability Lucent Technologies has designed this new voice terminal with the latest advances in telecommunications technology The 8510T voice terminal offers 10 call appearances Mute Redial Conference Drop Transfer and Hold buttons a Speakerphone which can also be optioned as a listen only Speaker a Volume control and an Adjunct jack for adjunct equipment all that you will need for easy and efficient call handling Four softkeys the keys with arrows printed on them and 4 display control buttons located below a 2 line by 24 character liquid crystal display can be used to access such features as a personal Directory a Call Log which lists the most recent incoming and outgoing calls the Self Test feature and a personalized ringing pattern for the voice terminal The following features have been included for the hearing and visually impaired person Two small bars have been place
3. 18 THE VOICE TERMINAL SELF TEST FEATURE If you press Next gt while the Main Menu shown above is on the display screen the following menu screen appears MENU Test If you press the softkey below Test you can perform a test of your voice terminal s lights ringer display and dial pad keys For directions on using the Self Test feature see Self Test in this section NOTE Performing a self test of the voice terminal clears the contents of the Call Log and the last number dialed from Redial and the volume setting is returned to the default USING THE NEXT THE PREV AND THE DIR BUTTONS If there is a gt at the top right of the screen you can press the Next gt button to see the next set of menu selections If there is a at the top left of the screen you can press lt Prev button to move back a screen on that level Use the pir button to enter your Directory in order to quickly place a call RESPONDING TO QUIT AND DONE When you see Quit on the second line of the display it means that you have the option of abandoning the action you have begun Press the softkey below Quit if you do not want to respond to the options on the screen When you see Done on the second line of the display it means that you have already entered information or accessed a feature Pressing the softkey below Done will confirm your action and allow you to
4. 1 Press Menu 2 Press the softkey below Option 3 Press Next gt twice to view the third Option screen 41 e The display shows the third option screen lt OPTIONS Tones CallLog Names Done 4 Press the softkey below CallLog NOTE If the Call Log is locked you will need to enter your 3 digit password before you can use the Call Log See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows CALL LOG OPTIONS Set up Indicator Done 5 Press Next gt e The display shows lt CALL LOG OPTIONS CallBack AutoAdd Done 6 Press the softkey below AutoAdd e The display shows SAVE INCOMING TO DIR No Yes No Explain Done 7 If you want to automatically add the names and numbers of incoming calls to your Directory press the softkey below Yes 42 NOTE If you select the Yes option the names and numbers of incoming callers will automatically be added to your Directory until you change the AutoAdd setting to No 8 When the display shows the AutoAdd setting you prefer Yes or No press the softkey below Done e f you activate the AutoAdd feature the display message asks you for your area code ENTER AREACODE _ Pause Backspace Done or if the voice terminal has already determined the area code from past
5. If you need help in editing or deleting the Directory entry return to the directions in Adding Editing and Deleting a Number and Name in the Directory 7 If you have completed viewing the telephone number press the softkey below Done 34 USING THE DIR BUTTON TO PLACE A CALL You can also use the Dir button to place a call to a number entered in your Directory X IMPORTANT When you press the softkey under the name in the Directory you wish to call the call is placed immediately The menu does not ask you to respond to a screen before the call is placed To use the Dir button to call a person whose number appears in your Directory 1 Press Dir to enter your Directory e The display shows lt CALL gt HarvW Kathy Sandy Quit NOTE The word CALL flashes to remind you that if you press a softkey below a name it will automatically call that entry 2 Do the following Press Next gt to page forward through the names in the Directory gt Press lt Prev to page backwards through the names in the Directory 3 When the name of the person whose number you want to call appears on the second line of the screen press the softkey below that name e The voice terminal exits softkey mode and dials the telephone number you have selected immediately 35 USING THE CALL LOG The voice terminal Call Log stores the 10 most recent unanswer
6. There are 3 rates Slow Medium and Fast Self Test Performs a diagnostic test of your voice terminal including the lights ringer dial pad keys and display NOTE When you perform a self test of the voice terminal it clears the contents of the Call Log and the last number dialed from Redial and returns the volume control to the default setting Set Speakerphone When you set the built in speakerphone it performs a test of the surrounding environment and adjusts itself for optimal performance Tones A confirmation tone sequential low and high tones is provided to let you know a selection has been accepted an error tone one beep alerts you that you made a mistake in your softkey entries You may choose to turn these softkey information tones on or off Voice Features The procedures which follow give short step by step instructions for using each feature For your convenience the features are listed alphabetically Unless otherwise noted the calling procedure assumes that the handset is off hook ANSWERING AND PLACING A CALL To answer a call 1 Lift the handset e The green light below the red light goes on steadily at the selected call appearance button NOTE If you are not connected immediately press the call appearance button next to the flashing green light To place a call 1 Lift the handset e The green below the red light goes on steadily at the selected call appearance button 2 Listen for
7. suuuuss 18 The Voice Terminal Self Test Feature 19 Using the Next the Prev and the Dir Buttons 19 Responding to Quit and Done sees 19 A Softkey Display Screen Flowchart sssussses 20 Setting the Clock sce ie tos rm 22 Setting the Speakerphone sees 24 Adding Editing and Deleting a Number and Name in the Directory ssessssss 26 Viewing a Directory Entry and Placing a Call 33 Using the Dir Button to Place a Call 35 Wsingring Call Og ordeo eq eenattuo totom emus cman Ethel deme etek 36 Locking and Unlocking the Directory Call Log and All Sonkeys 2 022 i ec eene tI Heer ete eire epe de 51 Changing or Removing Your Password s 55 GH TOSl Ere 57 Choosing the Contrast Level for the Display 59 Selecting a Personalized Ring eesssssssssss 61 Setting the Rate at Which You View the Display Messages 63 Turning on or off Softkey Information Tones 65 Setting the Number of Names on the Directory Page 67 Tones and Their Meanings sees 68 Voice Ferminal Fores tse e ace ae ee 68 Labeling and Installing the Designation Card and the Telephone Number Card 69 Installation
8. 9 setting Call Log 36 38 clock 22 display contrast level 59 information tones 65 message display rate 63 number of names on Directory page 67 ringing pattern 61 speakerphone 24 setting the Call Log 36 all calls 39 turning of or off 38 unanswered calls only 39 softkeys Call Log 36 clock 22 contrast 59 description of 5 17 Directory 26 done 19 enter 18 exit 18 flowchart 20 information tones 65 locking 51 number of names on Directory page 67 personalized ring 61 quit 19 Self Test feature 19 57 speakerphone 24 unlocking 53 softkeys display screens flowchart 20 Speaker 7 14 adjusting the volume 10 14 Speakerphone 7 14 24 adjusting the volume 10 15 setting 24 T technical description 74 telephone number card 5 installing 69 labeling 69 tone ringer adjusting the volume 62 tones 9 description 68 setting 65 Transfer 8 16 U unlocking Call Log 53 Directory 53 Softkeys 53 V viewing Call Log answered incoming 48 outgoing 49 unanswered incoming 36 46 Directory entry 33 voice features 10
9. adjunct cord if applicable into the ADJUNCT jack on the bottom of the voice terminal See Figure 5 for the location of the jacks For more information on installing adjuncts refer to the section Attaching Adjunct Equipment 71 WARNING Correct cord types must be used when connecting terminals and associated components Failure to use the correct cord and or to properly insert the cord into the jack may cause voice terminal malfunction or equipment damage 5 Thread the line and adjunct cord if applicable through the routing channel leading to the top of the voice terminal desktop stand as shown in Figure 5 Make sure that each cord is placed securely under the 4 square tabs in the routing channel NOTE If you connect both the line cord and the adjunct cord it may be easier if the adjunct cord is on the inside on the right of the line cord in the routing channel The line cord is therefore on the outside on the left of the adjunct cord 6 Snap one end of the coiled cord into the Handset jack labeled with the handset symbol on the bottom of the voice terminal as shown in Figure 5 WARNING Do not insert the handset cord into the ADJUNCT jack It will cause equipment damage V L Kickstand an Iz Routing channel for line cord a fox and adjunct cord Line pS 22 Adjunct jack AR
10. as Sandy or HarvW gt When a letter is flashing use DeleteChar to erase that letter gt Use Next to advance to the next letter ENTER 5 CHAR NAME A_ Backspace Done When Backspace appears on the second line of the display you can use this feature to go back 1 space and erase the previous letter 28 7 When you are finished entering the name press the softkey below Done e The display confirms your entry Editing Entries in the Directory To edit a Directory entry 1 Press Menu 2 Press the softkey below Directory 3 Press the softkey below Add Del NOTE If the directory is locked you must enter your 3 digit password in order to modify your Directory See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows ADD DEL DIRECTORY Add Delete Edit Done 4 Press the softkey below Edit in order to edit a Directory entry e The display shows lt SELECT TO EDIT gt HarvW Kathy Sandy Quit NOTE Once again remember that the names in the Directory are arranged alphabetically 5 Do the following gt Press Next gt to page forward through the names in the Directory 29 Press lt Prev to page backwards through the names in the Directory 6 Press the softkey below the name of the entry you want to edit e The di
11. calls on hold 7 The Speakerphone feature allows you to place and answer calls or access other voice features without lifting the handset Press Speaker You may use the softkeys on the voice terminal to set or reset the speakerphone When you set the built in speakerphone it performs a test of the surrounding environment and adjusts itself for optimal performance Use the built in speakerphone any time you prefer hands free communications both speaking and listening or for group conference situations Transfer Transfers a call from your voice terminal to another extension Use when your caller needs to speak further with someone else FEATURES ACCESSED WITH THE DISPLAY AND SOFTKEYS The following features can be accessed using the 4 softkeys located below the display Call Log The Call Log is initially set to list the 10 most recent incoming unanswered calls only An option is provided so that you may also choose to access the most 10 recent answered calls and the 10 most recent outgoing calls placed from your voice terminal Use to check on calls that you missed the unanswered calls and to remind you of those calls that you answered or placed most recently Clock For setting the date and time on your voice terminal display Contrast Change the contrast level of your display so that the letters or numbers are darker or lighter against the background of the screen Directory Used to create and edit a personal d
12. calls which you have placed the display message asks you to confirm your area code IS YOUR AREACODE 607 Yes No 9 Enter your area code and then press the softkey below Done or press the softkey below Yes to verify your area code e The display confirms that incoming calls will be added to your Directory 43 Seeing Indication of New Unanswered Incoming Call s Under the Date and Time on Your Display Screen You can set your display so that you receive an indication when a new unanswered incoming call is placed into your Call Log Sep 24 1992 10 00 AM TWO NEW CALLS LOGGED To set your display so that you receive indication of new unanswered incoming calls on the second line of the display 1 Press Menu Press the softkey below Option Press Next gt twice to view the third Option screen e The display shows the third option screen lt OPTIONS Tones CallLog Names Done 4 Press the softkey below CallLog NOTE If the Call Log is locked you will need to enter your 3 digit password before you can use the Call Log See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows CALL LOG OPTIONS Set up Indicator Done 44 5 Press the softkey below Indicator e The display shows SHOW NEW CALL INDICATOR Yes No Explain 6 Press the
13. modular wall jack Do not reconnect the telephone until it has dried thoroughly e Avoid using the telephone other than the cordless type during electrical storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrical surges from entering your home or business absolute protection from lightning is impossible e lf you suspect a natural gas leak in the vicinity of the telephone report it immediately but use a telephone away from the area in question The telephone s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas e Never push objects of any kind into the telephone through housing slots since they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the telephone If liquid is spilled however dry immediately and refer any service problems to qualified service personnel e To reduce the risk of electric shock do not disassemble the telephone There are no user serviceable parts inside Opening or removing covers may expose you to hazardous voltages Incorrect reassembly can cause electric shock when the telephone is subsequently used Slots and openings in the housing must not be blocked or covered The openings should never be blocke
14. on hold you can place another call activate another feature answer a waiting call or leave your voice terminal to perform another task Use when you have a call that you don t wish to drop but for which you have to interrupt briefly to do something else Message Retrieval Your Message light goes on to let you know that a caller has left a message Follow your System s message retrieval procedures to get your message Mute Turns off the microphone associated with the handset or the speakerphone whichever is currently active Use when you want to confer with someone in the room with you but you do not want the other party on the call to hear your conversation You are still able to hear the person on the call Redial Last Number Dialed Automatically redials the last number you dialed manually from the dial pad either an extension or an outside number Use to save time in redialing a busy or unanswered number Speakerphone Your voice terminal has either the Speaker listen only orthe Speakerphone listen and talk function or it may have neither Check with the System Manager to see how your voice terminal is set The Speaker feature allows you to place calls or access other voice features without lifting the handset Press Speaker However in order to speak to the other party you must use the handset the speaker must be off Use with feature activities that require istening only such as on hook dialing or monitoring
15. while you answer another call NOTE The green light is flashing beside the call appearance button of the incoming call 1 Press Hold e The red light goes off and the green light flutters next to the call appearance button of the held call 2 Press the call appearance button of the second call e The red light goes on and the green light goes on steadily e You are connected to the second call NOTE If you put a conference call on hold the other parties remain connected To return to the held call 1 Press the call appearance button next to the held call e The red light goes on and the green light goes on steadily next to the call appearance button of the previously held call e You are connected to the held call MESSAGE RETRIEVAL See your System Manager for instructions regarding the message retrieval procedures for your system 12 MUTE To turn off the microphone associated with the handset or the speakerphone so the other party cannot hear you 1 While on a call press Mute e The red Mute light goes on e The other party cannot hear your conversation but you can hear the other party To turn on the microphone associated with the handset or speakerphone again so the other party can hear you again 1 Press mute again e The red Mute light goes off e You can resume your conversation with the other party REDIAL LAST NUMBER DIALED To automatica
16. with the handset not the speakerphone 1 Press Mute e Thered light goes on and the other party cannot hear you 2 Press mute again to resume talking to other party e The red light goes off and the other party can hear you again To change from speakerphone to handset 1 Lift handset and talk e The red light next to Speaker goes off 15 Speakerphone Continued To change from handset to speakerphone 1 Press Speaker e The red light next to Speaker goes on e The speaker is active and the handset is turned off 2 Hang up the handset TRANSFER To send a call to another extension 1 Press Transfer e The present call is put on hold e The red Transfer light flutters Listen for dial tone Dial the number that the call is to be transferred to third party e Remain on the line and announce the call when the third party answers NOTE If the number of the third party is busy or there is no answer press the call appearance button next to the fluttering green light to disconnect the incomplete call and to return to the call on hold Press Transfer again e The party on hold is transferred to the third party e Your voice terminal is released from the call Hang up NOTE To prevent a transfer call from disconnecting complete the transfer process before entering into another action such as answering another call 16 Features Acc
17. 8 Exit button 8 18 exiting Softkey Mode 18 F feature descriptions display 8 Self Test 19 softkeys 8 voice 7 features accessed with the display and softkeys 8 17 Flowchart of softkey display screens 20 H handset 4 Handset jack connection 72 73 description 6 location 73 Hold 7 12 information tones turning on or off 65 installing adjunct equipment 73 designation card 69 handset cord 71 line cord 71 telephone number card 69 K kickstand 6 L labeling the designation card 69 labeling the telephone number card 69 Line jack connection 71 73 description 6 location 73 Lock feature 8 locking Call Log 51 Directory 51 Softkeys 51 M Menu button 18 Message light 5 messages retrieving 7 12 setting display rate of screens 63 Mute 7 13 15 N Next button 19 number and name into Directory adding 26 deleting 31 editing 29 entering 26 P password changing 55 creating 52 55 removing 55 Personalized Ring 9 selecting 61 placing calls from dial pad 10 from Directory using Dir button 35 using the softkeys 33 Prev button 19 Q Quit responding to 19 R rate setting viewing time of display messages 63 Redial Last Number Dialed 7 13 removing the password 55 Ring selecting a personalized pattern 61 ringer adjusting the volume 62 S Screen Timing 9 selecting a personalized ring 61 Self Test 9 19 57 Set Speakerphone
18. Call Log and All Softkeys later in this section 36 e The display shows UNANSWERED CALL LOG New Old Done NOTE The words New or Old appear on the second line only if you have new or old calls in your voice terminal s Call Log 3 Press the softkey below New or below Old according to the unanswered calls you want to view at this time e The display shows 555 1235 K Smith gt Time Delete More NOTE If the number and the name of the caller cannot be identified you will see the message Phone Name Unavailable on your display screen The name is present only if it s an internal call 4 If you want to see the time at which this call rang at your voice terminal press the softkey below Time 5 If you want to remove this call from your Unanswered Call Log press the softkey below Delete 6 If you want to see information on the next or previous call in the Call Log press the softkey below More or press Next gt or lt Prev e The display shows you the number and name of the next or previous unanswered call in the Call Log e The display tells you when you have finished viewing all the new unanswered calls in the Call Log 7 When you are finished viewing each unanswered call in the Call Log press the softkey below More until you reach the end of that list Then press the softkey below Done NOTE After you have viewed new calls in the Call Log they beco
19. IONS USED IN THIS MANUAL A rectangular box containing a feature name such as Redial represents any button having a feature assigned to it with a corresponding feature name label A 2 line screen such as MENU gt Directory CallLog Option represents the display that is shown when you press the Menu display control button The second line of the display lists the features you can access by using the 4 softkeys the buttons labeled with arrows A NOTE ON THE TERM SYSTEM MANAGER In this manual it is often suggested that you refer to your System Manager for more information The System Manager may also be called the System Administrator or possibly the Telecommunications Manager For handy reference use the space below to write your System Manager s name room number and extension Name Room Extension Your ISDN 8510T Voice Terminal Before you begin using your ISDN 8510T voice terminal familiarize yourself with the voice terminal features lights jacks and other components that are available to you To help you do this Figures 1 and 2 show you the top and bottom views of the 8510T voice terminal Telephone Handset Display number card ISDN 8510T 4 Softkeys Gda a J 4 Display control buttons amp T 10 Call E appearance fea
20. Lucent Technologies Bell Labs Innovations Integrated Services Digital Network ISDN 8510T Voice Terminal Feature Package 3 User s Manual 555 021 736 Comcode 107964504 Issue 2 December 1996 WARRANTY All terms and conditions specified in the owner s agreement with Lucent Technologies apply NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Lucent Technologies can assume no responsibility for any errors Changes or corrections to the information contained in this document may be incorporated into future issues TO ORDER COPIES OF THIS DOCUMENT Write Lucent Technologies BCS Publications Center P O Box 4100 Crawfordsville IN 47933 Call Voice 1 800 457 1235 International Voice 317 361 5353 Fax Fax 1 800 457 1764 International Fax 317 361 5355 Order Document No 555 021 736 Issue 2 December 1996 DISCLAIMER Intellectual property related to this product including trademarks and registered to AT amp T Corporation has been transferred to Lucent Technologies Incorporated Any references within this text to American Telephone and Telegraph Corporation or AT amp T should be interpreted as references to Lucent Technologies Incorporated The exception is cross references to books published prior to December 31 1996 which retain their original AT amp T titles HERITAGE Lucent Technologies formed as a result of AT amp
21. More If you want to see the time at which the call rang at your voice terminal press the softkey below Time If you want to remove this call from your Unanswered Call Log press the softkey below Delete If you want to see information on the next or previous call in the Call Log press the softkey below More or press Next or lt Prev e The display shows you the number and or name of the next or previous unanswered call in the Call Log e The display informs you when you have viewed all of the new or old calls When you are finished viewing each call press the softkey below More until you reach the end of the list Then press the softkey below Done 47 Viewing Answered Incoming Calls in the Call Log To view the list of the 10 most recent answered calls 1 Press Menu 2 Press the softkey below CallLog NOTE If the Call Log is locked you must enter your 3 digit password to modify your Call Log See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section 3 Press the softkey below Incoming to view incoming calls e The display shows New NCOMING Unanswered Answered Done 4 Press the softkey below Answered to view incoming answered calls in your Call Log e The display shows you the most recent answered call 555 1235 K Smith Time Delete More NOTE The number shown at the to
22. Quit on the second line of each Directory page such as in the following 2 screens lt PRESS TO VIEW gt HarvW Kathy Sandy Quit lt CAI gt HarvW Kathy Sandy Quit However you may choose to change this option so that you can view 4 names instead of 3 on the second line of each Directory page Your Number of Names options are these e f you choose 3 Quit you will see 3 names on each Directory page You can quit viewing more names in the Directory or decide not to call a name in your Directory when you have used Dir by pressing the softkey below Quit e lf you choose 4 you will see 4 names on each Directory page but if you decide not to view more names in the Directory or in order to cancel calling a name when you have used Dir you must press Exit NOTE This option sets the number of names either 3 or 4 on each Directory page It does not affect the maximum number of entries which is 30 you can maintain in your Directory 67 To set the number of names 3 or 4 on an individual Directory page 1 Press Menu Press the softkey below Option Press Next gt twice to view the third Options screen e The display shows lt OPTIONS Tones CallLog Names Done 4 Press the softkey below Names e The display shows the current setting 3 Quit or 4 NAMES PER PAGE 3 Quit 3 4 Explain Don
23. SPEAKERPHONE e You will hear a set of rising tones as the speakerphone adjusts itself to the surrounding acoustical environment These tones are automatic No user response is required 24 The following procedure is an alternate way of using the softkeys to set the speakerphone 1 Press Menu 2 Press the softkey below Option e The display shows OPTIONS gt Spkr Clock Lock Done 3 Press the softkey below Spkr e The display shows OPTIMIZING PERFORMANCE OF THE SPEAKERPHONE e You hear a set of rising tones as the speakerphone adjusts itself to the surrounding acoustical environment These tones are automatic No user response is required 25 ADDING EDITING AND DELETING A NUMBER AND NAME IN THE DIRECTORY The 8510T voice terminal supports up to 30 Directory entries The telephone numbers entered in the Directory can be up to 24 digits and associated names can be up to 5 characters in length Directory entries can be changed by deleting or editing When you enter names into your Directory the entries are automatically alphabetized for you NOTE If there are frequently used names that you want to place at the front of your Directory place a or as the first character in the name such as KimB or Dan These names will then appear before the A s in your Directory Names beginning with appear first in the Directory follow
24. T s planned restructuring designs builds and delivers a wide range of public and private networks communication systems and software consumer and business telephone systems and microelectronics components The world renowned Bell Laboratories is the research and development arm for the company THE CE MARK The CE mark affixed to this equipment means that it conforms to the European Union Electromagnetic Compatibility Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC HEARING AID COMPATIBILITY These voice terminals are Hearing Aid Compatible HAC In addition some units have an HAC label on them TRADEMARKS DEFINITY and 5ESS are registered trademarks of Lucent Technologies Prepared by 1996 Lucent Technologies BCS Product Documentation Development All Rights Reserved Middletown NJ 07748 9972 Printed in USA INTERFERENCE WARNING INFORMATION If the apparatus code on the bottom of your voice terminal is marked with the suffix RS for example 8510TNDO3A RS 003 then it complies with electromagnetic interference criteria specified by the FCC as suitable for residential or business installation As such the FCC requires us to provide the following warning for Class B residential installations WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide re
25. asonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio and television communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antennae m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio tv technician for help If the apparatus code on the bottom of your voice terminal is NOT marked with the suffix RS then it complies with criteria specified by the FCC as suitable for a Class A business installation only In this case the FCC requires us to provide the following warning for Class A business installations WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection aginst harmful interference when the equip
26. card cover on the voice terminal Place the telephone number card under the telephone number card cover located beneath the handset 70 Installation CONTENTS OF THE 8510T PACKAGE Before you begin make sure you have the following parts in the box e 8510T voice terminal with attached desktop stand e K type handset e 9 foot handset cord e 7 foot line cord e Designation card s e Cover s for Designation card s e This user s manual e A quick reference manual for using the softkeys DESKTOP INSTALLATION NOTE The following instructions describe the installation of the 8510T voice terminal on a desk or table If you choose instead to mount the voice terminal on the wall use the instructions included in the 8510T Voice Terminal Wall Mounting Kit COMCODE 106614894 IMPORTANT The tasks of setting the terminal resistor jumpers and the phantom auxiliary power jumpers can only be done by qualified service personnel DO NOT attempt to remove the voice terminal desktop stand or set either type of jumpers yourself Use the following directions to connect the line cord and adjunct cord to the appropriate jacks on the voice terminal 1 Place the voice terminal face down on a flat surface 2 Using the thumb notches beside the kickstand lift the kickstand from the desktop stand 3 Pass the line cord and adjunct cord if applicable under the kickstand 4 Snap one end of the 7 foot line cord into the LINE jack and the
27. ct Item e The display shows SELECT ITEM TO LOCK gt CallLog Directory Done e orif you press Next gt the display shows the next Select Item Screen lt SELECT ITEM TO LOCK Softkeys Done Press the softkey below CallLog or Directory or Softkeys according to which one you want to lock e The display asks you to confirm your choice Yes or No in order to lock the Directory Call Log or softkeys NOTE If you press the softkey below Explain you can read more information on the locking feature If you press No the display returns you to the original Select Item To Lock screen if you press Yes the display asks you to enter or create a 3 digit password Enter or create your 3 digit password When you have entered your password press the softkey below Done When you have created a password the display asks to Please Re enter the Password When you have completed that task press the softkey below Done 52 e The display confirms that you have locked the feature of your choice To unlock your Directory NOTE If you have lost your password see your System Manager 1 Press Menu 2 Press the softkey below Option e The display shows Spkr Clock Lock Done OPTIONS gt 3 Press the softkey below Lock e The display shows Select Item LOCK Done 4 Press softkey below Select ltem
28. d by placing the telephone on a sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided The telephone should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply being used contact a qualified service person Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload the AC wall outlets and extension cords as this can result in risk of fire or electric shock Before cleaning disconnect all cords from the telephone Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Disconnect the cords on the telephone and refer servicing to qualified service personnel when these conditions exist When the power supply cord or plug is damaged or frayed gt If liquid has been spilled into the product lf the product has been exposed to rain or water gt If the telephone does not operate normally by following the operating instructions Do not attempt to adjust any other controls since doing so may result in damage and will require extensive work by a qualified technician to restore the product to normal operation Ifthe product has been dropped or the housing has been damaged gt If the
29. d on the 5 dial pad key The rate at which the display messages appear on your screen can be set at Slow Medium or Fast Confirmation and error tones e Compatibility with inductively coupled hearing aids ORGANIZATION OF THIS MANUAL This manual is arranged into the following sections e Your ISDN 8510T Voice Terminal shows the top and bottom views of the 8510T and explains its features e Feature Descriptions lists the voice features and the features that can be accessed with the softkeys tells what each feature does and suggests how you might use it e Voice Features gives step by step procedures on using voice features e Features Accessed with the Display and Softkeys describes the softkeys and how to use them to access features such as setting up and using a personal Directory of frequently called numbers and viewing a Call Log of incoming and outgoing calls 1 e Tones and Their Meaning lists and describes the various voice terminal tones e Labeling and Installing the Designation Card explains how to remove and label the designation card e Installation gives brief step by step procedures for connecting your voice terminal to the system desktop installation such as connecting the handset and the line cord and if appropriate attaching adjunct equipment e Technical Description provides information on the technical aspects of the 8510T voice terminal CONVENT
30. dset 1 Press Speaker e The red light next to Speaker and the red light next to Mute go on e The speaker is active and the handset is turned off 2 Hangup handset NOTE If you want to speak to the other party you must pick up the handset which turns off the speaker 14 Speakerphone Use the following procedures if your voice terminal is set for the Speakerphone listen and speak feature NOTE If your voice terminal is set for the Speakerphone feature you can adjust the speakerphone to the surrounding room acoustics to provide optimal performance Use the directions in Setting the Speakerphone in the section titled Features Accessed with the Display and Softkeys To place answer a call without lifting the handset or to use the speakerphone with any voice feature 1 Press Speaker e The red light next to Speaker goes on Place or answer the call or access a selected feature If you are placing a call dial the telephone number Adjust the speakerphone volume if necessary e To raise the volume press the right half of the Volume control button labeled LAJ to lower the volume press the left half of the Volume control button labeled OZ 5 Press Speaker to hang up e Thered light next to speaker goes off To prevent the other party from hearing you NOTE If the Speakerphone feature is not active the Mute feature turns off the microphone associated
31. e 5 Press the softkey below 4 if you want to view 4 names on each Directory page Press the softkey below 3 if you want to see 3 names and Quit e The display changes to reflect your choice 3 Quit or 4 6 When the display screen reflects your choice press the softkey below Done 68 Tones and Their Meanings VOICE TERMINAL TONES e busy signal A low pitched tone repeated 60 times a minute indicates the number dialed is in use e confirmation tone Two rising tones indicates a feature activation or cancellation has been accepted e dial tone A continuous tone indicates dialing can begin e error tone An alternating high and low tone indicates a dialing error a denial of the service requested or a failure to dial within a preset interval usually 10 seconds after lifting the handset or dialing the previous digit e local error tone A steady low tone indicates an incorrect button press e reorder tone A fast busy signal indicates a call is blocked e self test tone Periodic tones indicates that the voice terminal is continuing to perform a self test e speakerphone reset tones A rising set of tones indicates the speakerphone is adjusting itself to the surrounding room acoustics Labeling and Installing the Desi nation Card and the Telephone Number C Inside the front cover of this user s manual are four button designation cards on which you can write the telephone number ex
32. e The display shows SELECT ITEM TO LOCK gt CallLog Directory Done e Orif you press Next gt the display shows the next Select Item Screen 53 lt SELECT ITEM TO LOCK Softkeys Done Press the softkey below CallLog or Directory or Softkeys according to which one you want to unlock e The display message tells you that the feature is locked and asks you to confirm your choice Yes or No in order to unlock the Directory Call Log or softkeys If you press No the display returns you to the original Select Item To Lock screen if you press Yes the display asks you to enter a 3 digit password Enter your 3 digit password When you have entered your password press the softkey below Done e The display confirms that you have unlocked the feature of your choice 54 CHANGING OR REMOVING YOUR PASSWORD To change or remove a 3 digit security password 1 Press Menu 2 Press the softkey below Option e The display shows Spkr Clock Lock Done OPTIONS gt 3 Press the softkey below Lock e The display shows LOCK Select Item Pswd Done 4 Press softkey below Pswd e The display shows PASSWORD Change Remove Done 5 Do one of the following If you want to change your password press the softkey below Change e The display messages ask you to enter your old password create a ne
33. e softkey below Cntrast e The display shows CONTRAST L gt gt gt gt gt H Done NOTE The arrows are arranged between Low and High There are 5 possible contrast levels and thus 5 possible arrows between L and H 59 5 Press the softkey below or lt Prev to make the contrast lighter Each button press decreases the number of arrows by one Press the softkey below or Next gt to make the contrast darker Each button press increases the number of arrows by one 6 Press the softkey below Done when you are finished e The display confirms that the contrast level has been set 60 SELECTING A PERSONALIZED RING You can use the softkeys to choose a personalized ringing pattern for your voice terminal so you can distinguish the ringing pattern at your voice terminal from others in your office There are 8 different ringing patterns to choose from To select a personalized ringing pattern for your voice terminal 1 Press Menu 2 Press the softkey below Option 3 Press Next gt to view the second Options screen e The display shows lt OPTIONS gt Cntrast Ring Screen Done 4 Press the softkey below Ring e The display shows SELECT RING PATTERN 1 Done NOTE The number 1 in this sample screen is the number of the ringing pattern you are currently hearing 5 Press or or dial the number
34. ed incoming calls the 10 most recent answered incoming calls and the 10 most recent calls that were placed at the voice terminal NOTE If multiple calls from the same telephone number are received only the most recent call from that number appears in the Call Log When an eleventh call comes in or is placed it is added to the top of the Call Log in the appropriate category the call listed at the bottom of the list in that category is deleted from the list When your voice terminal arrives and is initially set up it will have an Unanswered Call Log If you want to readjust your own Call Log see the procedures in the sub section titled Setting the Call Log You may designate whether you want to e Place only incoming unanswered calls into your Call Log e Turn off the Call Log e Place all calls incoming and outgoing into your Call Log NOTE Incoming Call Log will reflect information provided by the network your voice terminal is connected to If no information appears in your Call Log see your System Manager Viewing Unanswered Incoming Calls in the Call Log When the Call Log is set to Unanswered Calls Only To view the 10 most recent unanswered calls with Call Log set to Unanswered Only 1 Press Menu 2 Press the softkey below CallLog NOTE If the Call Log is locked you will need to enter your 3 digit password before you can use the Call Log See the information in Locking and Unlocking the Directory
35. ed by names beginning with and then names beginning with a number 0 through 9 and then the alphabet Adding Numbers and Names Into the Directory To enter add a number and name into the Directory 1 Press Menu 2 Press the softkey below Directory Press the softkey below Add Del NOTE If the directory is locked you must enter your 3 digit password in order to modify your Directory See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows ADD DEL DIRECTORY Add Delete Edit Done 4 Press the softkey below Add 26 e The display shows ENTER PHONE _ Pause Quit 5 Enter the telephone number you want to be added to the Directory You can enter up to 24 digits A pause counts as 1 digit NOTE To place a 1 5 second pause between an access code such as 9 and the telephone number press the softkey below Pause A pause will be inserted into the Directory entry and a comma will appear on the display e After you have entered at least one digit you will see the following display ENTER PHONE 4 9 Pause Backspace Done IMPORTANT Hyphens dashes and or spaces are NOT necessary between digits For example in the Directory the number 555 1234 is entered as 5551234 without the intervening hyphen NOTE After you have entered 10 digits including any pauses the words Enter P
36. essed with the Display and Soitkeys ied The softkeys are the 4 keys labeled with arrows L4 located directly below the display Figure 3 shows the softkeys in relation to the display above the softkeys and the display control buttons below them Display ISDN 8510T i i F Softkeys Men pr More Next Display control buttons FIGURE 3 The 8510T Voice Terminal Display Softkeys and Display Control Buttons You can use the softkeys and display control buttons to access the following features e Setting the clock e Setting the speakerphone e Adding editing and deleting the numbers and associated names in the voice terminal Directory e Viewing a Directory entry and then placing a call to the number currently shown on the display screen e Using the Dir button to quickly place a call to a number located in your Directory e Using the Call Log to view incoming and or outgoing calls e Locking and unlocking the Directory Call Log and all softkey functions e Changing or removing your password 17 e Initiating a self test of the voice terminal s lights ringer buttons and dial pad keys e Selecting the contrast level for the display e Selecting a personalized ringing pattern e Setting the rate at which the display messages are shown on the screen e Adding confirmation or error tones to disp
37. eted editing the telephone number press the softkey below Done e The display confirms your choice Deleting an Entry from the Directory To delete an entry from the Directory 1 Press Menu 2 Press the softkey below Directory Press the softkey below Add Del to add or delete a Directory entry NOTE If the directory is locked you must enter your 3 digit password in order to modify your Directory See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows ADD DEL DIRECTORY Add Delete Edit Done 4 Press the softkey below Delete e The display shows lt SELECT TO DELETE gt HarvW Kathy Sandy Quit 31 5 Do the following gt Press Next gt to page forward through the names in the Directory gt Press lt Prev to page backwards through the names in the Directory 6 Press the softkey below the name of the entry you want to delete e The display shows 5551234 HarvW Delete Quit 7 Press the softkey below Delete if you want to delete this entry e The display confirms your choice 32 VIEWING A DIRECTORY ENTRY AND PLACING A CALL Directory entries can be viewed and changed or you can exit the directory and have the voice terminal automatically dial the telephone number you are presently viewing To view a Directory entry and i
38. f desired call that number NOTE You can also use the Dir button to call a number in your directory To do this use the procedures in Using the Dir Button to Place a Call 1 Press Menu 2 Press the softkey below Directory e The display shows Call D IRECTORY View Add Del Done 3 Press the softkey below View e The display shows lt PRESS TO VIEW gt HarvW Kathy Sandy Quit 4 Do the following gt Press Next gt Directory gt Press lt Prev Directory to page forward through the names in the to page backwards through the names in the 33 5 Press the softkey below the Directory entry of the name you want to view e The display shows 5551234 HarvW Call Edit Del Done NOTE The name of the person associated with this telephone number such as HarvW is shown in the lower left corner 6 Doone ofthe following To call this number press the softkey below Call e The voice terminal exits softkey mode and dials the telephone number you are currently viewing on the screen gt If you want to edit or delete the Directory entry press the softkey below Edit Del e The display shows EDIT DELETE HarvW Edit Delete Quit If you want to edit the Directory entry press the softkey under Edit If you want to delete the Directory entry press the softkey below Delete
39. firmation screens the voice terminal also provides softkey mode confirmation tones Sequential low and high tones Also available are error tones one beep to alert you if you have made a mistake in your softkey entries You may choose to turn these softkey information tones on or off NOTE This procedure turns on or off the information tones associated with the softkeys The confirmation and error tones associated with those features not used with the softkeys are not turned on or off by the procedure described here To turn on or off the confirmation and error tones 1 Press Menu Press the softkey below Option Press Next twice to view the third Options screen e The display shows lt OPTIONS Tones CallLog Names Done 4 Press the softkey below Tones e The display shows the current setting On or Off INFORMATION TONES OFF Off On Done 65 Press the softkey below Off to turn off the softkey mode information tones or press the softkey below On to turn on the information tones e The display changes to reflect your choice On or Off When the display screen reflects your choice On or Off press the softkey below Done 66 SETTING THE NUMBER OF NAMES ON THE DIRECTORY PAGE When you view the names in your Directory or use Dir to locate the name of someone in your Directory whom you want to call you will initially see 3 names and the word
40. from the dial pad to hear ringing patterns 1 through 8 e Each of the 8 ringing patterns is played once 61 62 SETTING THE RATE AT WHICH YOU VIEW THE DISPLAY MESSAGES You can use the softkeys to set the length of time the display message stays on the screen When you receive your voice terminal the rate is set at Medium However there are actually 3 rate settings Slow Medium and Fast You may want to test all 3 reading rates before you make a final selection To select the rate at which you see the display messages 1 Press Menu Press the softkey below Option Press Next gt to view the second Option screen e The display shows x Cntrast Ring Screen Done OPTIONS gt Press the softkey below Screen e The display shows the current rate I 1 M D MESSAGE RATE MED Slow Med Fast Done 63 5 Press the softkey below either Slow Medium or Fast according to the rate at which you want the display messages to be shown e The display reflects the choice you have made 6 When the display screen shows the display message rate you want press the softkey below Done NOTE Be sure to check the timing of the message for the rate at which you have set the messages to be displayed If it is too fast or too slow you may modify the rate again 64 TURNING ON OR OFF SOFTKEY INFORMATION TONES Along with timed con
41. ge this display is shown PRESS Menu THEN Option TO SET THE CLOCK To set the clock 1 Press Menu e The display shows MENU gt Directory CallLog Option 2 Press _a_ the softkey below Option e The display shows OPTIONS gt Spkr Clock Lock Done 22 3 Press _a_ the softkey below Clock e The display shows the date and time such as Sep 24 1992 10 00 AM Quit The display format for the clock is MMM DD YYYY HH MM AM or PM in which MMM month abbreviation such as Oct DD day of the month such as 02 or 24 YYYY year such as 1992 HH MM hour and minutes such as 10 45 AM or PM morning or afternoon 4 Do the following to change the date and or time gt Use the softkey below to go forward a month such as from Sep to Oct to go forward a day such as from 24 to 25 a year an hour or a minute or to switch between AM and PM gt Use the softkey below to go back a month such as from Sep to Aug to go back a day such as from 24 to 23 a year an hour or a minute or to switch between AM and PM NOTE You can also use the dial pad to change the display clock For example when the month is flashing on the screen you can press the 8 key to change the month to August or when the date is flashing enter 25 from the dial pad to select 25 as the date Use A for AM or P for PM The displa
42. hed viewing each outgoing call in the Call Log press the softkey below More until you reach the end of the list Then press the softkey below Done 50 LOCKING AND UNLOCKING THE DIRECTORY CALL LOG AND ALL SOFTKEYS The 8510T voice terminal allows you the option of locking the following e You can lock the Directory so that no one can make unauthorized changes to it e You can lock the Call Log so no one can view your incoming or outgoing calls or change your Call Log options e You may also choose to lock all the softkeys so that no one can view or change any of the features accessed by the softkeys In order to lock any or all of these features you must enter your own personal 3 digit security password As you enter the 3 digits a appears in place of each digit In this way your password remains private NOTE Your password remains the same for all 3 features If you access a locked feature by entering a password the feature will automatically relock when you exit that feature You must use your password every time you want to access that locked feature until you use the lock option to unlock that feature To lock your Directory Call Log or all softkeys 1 Press Menu 2 Press the softkey below Option e The display shows OPTIONS gt Spkr Clock Lock Done 3 Press the softkey below Lock 51 e The display shows LOCK Select Item Done Press softkey below Sele
43. hone begin to move off the display screen one letter at a time in order to accommodate the remainder of the telephone number When you are finished entering the phone number press the softkey below Done e The display shows ENTER 5 CHAR NAME _ Quit 27 6 Use the dial pad keys to enter the name of the person whose number you have just added to the Directory Pressing the softkey below Quit now will abandon the procedure The number you entered will not be saved IMPORTANT You may need to press the dial pad key more than once to enter the correct character For example press the GHI or 4 key once to enter a G press the 4 key twice to enter an H press the key a third time to enter an I If you press the dial pad key a fourth time a 4 appears on the screen If you press the key again the screen will again print a G You can also use a or a at the beginning of or within the name Once the letter on the screen is correct you must press Next to enter the next letter e After you have entered at least one character the following display appears ENTER 5 CHAR NAME A Case DeleteChar Done NOTE As you enter each letter of the name that letter flashes on the screen until you move on to the next letter When a letter is flashing use Case to switch between UPPER CASE and lower case letters Of course you may have a combination of both in your 5 character name such
44. irectory of up to 30 extensions or outside numbers and the names of the associated party Use Dir to quickly dial a call Use as a handy place to store numbers you frequently call Dir Button When you press Dir followed by a softkey button associated with that Directory entry a call is immediately placed to a telephone number The phone number appears on the display screen as it dials Exit button Exits a display feature and returns the voice terminal display to normal call handling mode Lock Allows you to lock your Directory so that no one can make unauthorized changes in it lock your Call Log so that no one else can view your Call Log entries lock all of the softkeys so that no one can view or change any of the features accessed by the softkeys Number of Names on a Directory Page Allows you to view either 4 names or 3 names Quit on the second line of an individual Directory page If you choose to have 4 names on the Directory screen at one time you can leave the Directory or cancel calling a name in your Directory only by pressing Exit rather than using Quit Personalized Ring Allows you to select your own personalized ringing pattern from among 8 available patterns Use to distinguish your voice terminal s ring from that of other nearby voice terminals Screen Timing Rate at which the Display Message is Shown Allows you to set the length of time the display message remains on the screen
45. lay messages e Setting the number of names on a Directory page ENTERING AND EXITING SOFTKEY MODE USING THE MENU AND THE EXIT BUTTONS You can begin to use the softkeys by pressing the Menu button The main Menu screen that you see looks like this MENU gt Directory CallLog Option Notice that the first line of the menu is fully capitalized so that you know the feature that you are responding to The second line of the voice terminal display shows the menu choices that you can select To access any of the choices you must press the softkey below that menu choice For example by using the menu above you can enter your Directory by pressing the leftmost softkey the one under Directory To access the voice terminal Call Log you would press the softkey below CallLog To view other softkey options press the softkey below Option NOTE If you press Menu while the Main Menu is on your display screen you will exit Softkey mode If you are at any other screen pressing Menu will abandon any action and return you to the Main Menu There are also timed informative screens which appear for only a few seconds You do not need to respond to these screens If you press any of the softkeys during one of these timed messages the display advances to the next message Press Exit at any time to exit softkey mode abandon any softkey functions in progress and return to normal call handling mode
46. led ADJUNCT WARNING Do not insert the handset cord into the ADJUNCT jack It will cause equipment damage Handset jack Used for connecting the handset cord to your voice terminal The jack is labeled G Kickstand Can be lifted from the desktop stand or can be left level with the bottom of the voice terminal Check which kickstand adjustment allows you the best viewing angle of the display Line jack Used for connecting the line cord to your voice terminal The jack is labeled LINE Routing channel Thread the line cord and adjunct cord if applicable through the routing channel See the section titled Installation 6 Feature Descriptions Here are brief descriptions of the voice features and the features accessed with the softkeys including what each one does and how you might want to use it VOICE FEATURES Conference Allows you to add an additional party to a call so that you can conduct a conversation with more than one party Use to set up time saving conferences or to spontaneously include a party important to a discussion Drop Disconnects you from a call without requiring you to hang up the handset or press the switchhook Can also be used with the Conference feature to disconnect the last party added Use whenever you are using the handset and want to continue using it for another action after ending a call Hold Temporarily disconnects you from a call holding it until you can return to it While a call is
47. ll More or 49 555 1236 gt Time Call Save More NOTE The telephone number shown here is the number of the call placed from this voice terminal such as 555 1237 or 555 1236 The name of the person associated with that number such as in the first example directly above is shown at the right of the first line if one has been entered into the personalized Directory 4 Do one of the following gt Ifyou press the softkey below Time the display will show you the time the call was placed gt If you press the softkey below Call the voice terminal exits Softkey mode and places a call to this number lf there is not a name associated with the number it means that this number is not in your Directory If you want this number entered into your Directory press the softkey below Save e The display shows EDIT PHONE 5551234_ Pause Backspace Done e After editing the phone number you are prompted to enter a 5 character name associated with that number NOTE If you need help in editing or entering the name into the Directory entry return to the directions in Adding Editing and Deleting a Number and Name in the Directory gt Youcan view other outgoing calls placed at the voice terminal by pressing the softkey below More or by pressing Next or lt Prev The display informs you when you have viewed all the new outgoing calls in the Call Log 5 When you are finis
48. lly redial the last number you dialed manually this can be an extension outside number or trunk feature code NOTE The 8510T voice terminal redials numbers consisting of up to 37 digits 1 Liftthe handset 2 Listen for the dial tone and press Redial e The last number you dialed from the dial pad is automatically redialed 3 Wait for the called party to answer 13 SPEAKERPHONE AND SPEAKER NOTE Your voice terminal is set for the Speaker listen only or for the Speakerphone listen and speak function or for neither Check with your System Manager to see how your voice terminal is set Speaker Use the following procedures if your voice terminal is set for the Speaker listen only feature To place answer a call without lifting the handset or to use the speaker with any listening only feature 1 Press Speaker e The red light next to Speaker and the red light next to mute go on 2 Place or answer the call or access a selected feature 3 If you are placing a call dial the telephone number 4 Adjust speaker volume if necessary e Toraise the volume press the right half of the Volume control button labeled LAJ to lower the volume press the left half of the Volume control button labeled OZ 5 Press Speaker to hang up e The red light next to Speaker and the red light next to mute go off To activate the speaker while using the han
49. me old calls The Call Log will continue to hold the 10 most recent unanswered calls 37 Setting the Call Log To turn on or to turn off or to set the Call Log 1 Press Menu Press the softkey below Option Press Next gt twice to view the third Option screen e The display shows the third option screen lt OPTIONS Tones CallLog Names Done 4 Press the softkey below CallLog NOTE If the Call Log is locked you will need to enter your 3 digit password before you can use the Call Log See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows CALL LOG OPTIONS Set up Indicator Done 5 To setup your Call Log turn Call Log off logs only unanswered calls or logs all calls press the softkey below Set up e The display shows the current status of the Call Log CALL LOG UNANSWERED ONLY Off Unansw All Done 38 6 Do one of the following gt If you do not want your voice terminal to collect Call Log information press the softkey below Off gt f you want to have only unanswered calls entered into the Call Log press the softkey below Unansw Ifyou want both unanswered and answered incoming calls and all outgoing calls to be entered into your Call Log press the softkey below All e The display shows you the Call Log setting you have selected 7 If the co
50. ment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio and television communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense IMPORTANT SAFETY INSTRUCTIONS Only the most careful attention has been devoted to quality standards in the manufacture of your new telephone Safety is a major factor in the design of every set But safety is YOUR responsibility too Please read carefully the helpful tips listed below and on the next page These suggestions will enable you to take fullest advantage of your new voice terminal Then retain these tips for later use When using your telephone equipment the following safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons e Read and understand all instructions e Follow all warnings and instructions marked on the telephone e This telephone can be hazardous if immersed in water To avoid the possibility of electrical shock do not use the telephone while you are in the bathtub or shower or when you are wet If you accidentally drop the telephone into water do not retrieve the equipment until you have first unplugged the line cord from the
51. move on to the next screen NOTE In most of the display messages shown in this section Done appears in the right lower corner rather than Quit Remember that if Quit is not available you can always press Exit to abandon 19 A SOFTKEY DISPLAY SCREEN FLOWCHART Review the display screen flowchart in Figure 4 before you begin using the softkey features A more detailed flowchart appears in the ISDN 8510T Voice Terminal Quick Reference Guide 20 euoq p3 eiejeq PPV AYOLOAYIGC T3q qav uno eweN eueN eueN s NIA OL SSd3Hd z uno eweN wey eueN s Two gt 1 euoq jeq ppv el Io AHOLO3UHIG liv uo pejemsueu i Jo s oxos 10 501 j e5 18S uoneinq seguoo 607 1120 euoud ueeJS Ae dsiq K10199JIq Jeyeeds paul 18S 19S 901 jes abeg Opa seuo UO S wWELN JO uoneuuoju Burd OID JequinN 18S es 109 68 les 607 reo euog s wey eD s uo euog ueejms uy seug euog 901 90D 4ds SNOILdO gt lt SNOILdO gt 4 SNOILdO 1se Jes say uondo 5o31 e9 Moaq NNaW gt lt FIN3IN FIGURE 4 A Flowchart of the Softkey Display Screens 21 SETTING THE CLOCK When your voice terminal is first installed when it is unplugged and then plugged in again or after a power outa
52. p left such as 555 1235 is the telephone number of the answered call The name of the person associated with that number is shown at the right of the first line 5 Ifyou want to see when the call was answered press the softkey below Time 6 Ifyou want to remove this call from your Answered Call Log press the softkey below Delete 48 7 If you want to see more of the most recent calls you have answered press the softkey below More or press Next gt or lt Prev e The display again shows you the telephone number of the next or previous incoming call e The display informs you when you have viewed all of the answered calls in your Call Log 8 When you are finished viewing each answered call in the Call Log press the softkey below More until you reach the end of the list Then press the softkey below Done Viewing Outgoing Calls in the Call Log To view the 10 most recent calls placed from the voice terminal 1 Press Menu 2 Press the softkey below CallLog e This display shows CALL LOG Incoming Outgoing Done 3 Press the softkey below Outgoing to view the list of calls you have placed e The display shows one of the following screens according to whether you have entered both a name and a number into the Directory entry it makes no difference whether you dialed the number from the dial pad or the Directory or used Redial 555 1237 Sandy Time Ca
53. ppropriate dial pad keys for entering directory names and the 5 button on your dial pad has raised bars for visually impaired users Display control buttons These 4 buttons are labeled Menu Dir Prev and Next gt e The Menu button is used to access the main softkey menu e The Dir Directory button allows you to quickly access Directory entries in order to place a call e The lt Prev and Next gt buttons can be used to help you go back and forth through menu options to search for an entry in your Directory and to view entries in your Call Log Drop button For disconnecting from a call or dropping the last party added to a conference call Exit button For exiting a display feature and returning to normal call handling mode Handset For placing and answering calls often people call it the receiver Hold button A red button for putting a voice call on hold Message light A red light which goes on steadily when a message has been left for you See your System Manager for instructions regarding your local message retrieval procedures Mute button For turning off and then back on again the microphone of the handset or the speakerphone so the other person on the call cannot hear you Redial button For automatically redialing the last number that you dialed from the dial pad Softkeys The 4 buttons located below the display and labeled with arrows 4 corre
54. product exhibits a distinct change in performance SAVE THESE INSTRUCTIONS When you see this warning symbol on the product refer to the instructions booklet packed with the product for information before proceeding Contents Introduction c oh eke eret Se eee ete 1 Organization of this Manual cceeeeeeeeeeeee ee ee eee eee ened 1 Conventions Used in this Manual seeeesesessee 2 A Note on the Term System Manager sssseesssss 2 Your ISDN 8510T Voice Terminal ssssussssss 3 Feature Descriptions seseeeeeeeeeeeeeese 7 Voice Features aee e Eher e EE 7 Features Accessed with the Display and Softkeys 8 Voice Features 4 tincta de a cuv s Lade fat ue pud der aic ku am 10 Answering and Placing a Call seseeeeeseesess 10 GORTereli BE ovis I ve Ey ERE Ehre dbi dre owe EA Le 11 Drop IE Ea E 11 Hold snena E 12 Message Retrieval doe ee Reditus es ee eaa 12 MUI 2 eere erede ee nocte qooque et qi nece edt aede hour een m de cr ele s 13 Redial Last Number Dialed sseesssseeesess 13 Speakerphone and Speaker ssesssssssss 14 TFADSISI oic oS ttes e do Rr OSRAM utu quee e RM DR ida E 16 Features Accessed with the Display and Softkeys 17 Entering and Exiting Softkey Mode Using the Menu and the Exit Buttons
55. r the CallBack feature and allows you to change it CALL FROM INCOMING No Yes No Explain Done 7 Ifthe CallBack feature is set to No you can change the setting to Yes by pressing the softkey below Yes NOTE By setting the CallBack feature option to Yes you can call back callers in your incoming Call Log This setting will be active until you change the CallBack setting to No If you press the softkey below Explain you can read more information on the CallBack feature 40 8 When the display shows the CallBack setting you prefer Yes or No press the softkey below Done e If you activate the CallBack feature the display message asks you for your area code ENTER AREACODE __ Pause Backspace Done or if the voice terminal has already determined the area code from past calls which you have placed the display message asks you to confirm your area code IS YOUR AREACODE 607 Yes No 9 Enter your area code and then press the softkey below Done or press the softkey below Yes to verify your area code e The display confirms that you will now be able to return calls to numbers in your incoming Call Log Automatically Adding Names and Numbers from Incoming Calls to Your Directory NOTE You can use this feature only if your 8510 voice terminal is equipped with Feature Package 3 6 or later firmware To automatically add incoming callers to your Directory
56. rd to your speakerphone or headset adapter NOTE Refer to the adjunct s installation documentation for its power requirements 73 Technical Description Physical Dimension and Weight The 8510T voice terminal is convertible for either desktop or wall mounting The desktop mounted voice terminal measures e 7 8 inches 19 8 cm wide e 9 5 inches 24 1 cm long e 5 3 inches 13 4 cm high with handset 6 1 inches high with kickstand up e 3 07 lbs 1 39 kg Power Requirements The 8510T voice terminal requires phantom power or auxiliary power either is selected by setting a pair of jumpers If phantom power is used less than 1 Watt of power is drawn from the switch to support a normal operating mode If adjunct equipment is connected to the voice terminal auxiliary power must be used WARNING f auxiliary power is selected use only a nominal 40 or 48 Vdc UL Listed Communications Circuit Power source Environmental Requirements The 8510T can operate in temperatures ranging from 40 to 120 degrees F 4 to 48 degrees C and relative humidity ranging from 5 to 95 percent 74 Index A adding numbers and names into the Directory 26 adjunct equipment attaching 73 Adjunct jack connection 71 73 description 6 location 73 adjusting the volume receive 10 speaker speakerphone 10 14 15 tone ringer 62 answering calls 10 buttons call appearance 4 Conference 4 dial pad 4 display cont
57. re Package number and the Self Test passed message NOTE If these events do not occur contact your System Manager After you hear repeated tone press any button on the voice terminal e Terminal emits a key click Press Mute Speaker Conf and Transfer e Lights to the left of the Mute Speaker Conf and Transfer buttons go on steadily Press Redial Exit Drop and Hold e Lights to the left of the Mute Speaker Conf and Transfer buttons flutter Pick up handset and press each dial pad key e Message light flutters e Handset emits a touch tone as each key is pressed Hang up handset When the self test is completed press Exit twice NOTE If you do not press Exit twice to end the test the voice terminal automatically exits the self test after 30 seconds 58 CHOOSING THE CONTRAST LEVEL FOR THE DISPLAY You can use the softkeys to set the darkness or lightness of the voice terminal display NOTE You can also use the kickstand on the bottom of the voice terminal to adjust the viewing angle of the display To choose the contrast level of the display 1 Press Menu Press the softkey below Option Press Next to view the second Options screen e The display shows lt OPTI ONS Cntrast Ring Screen Done 4 Press th
58. rol 4 Dir 4 8 19 Exit 4 18 Menu 4 18 Next gt 4 19 lt Prev 4 19 Drop 4 Exit 4 8 Hold 4 Mute 5 Redial 5 Speaker 5 Transfer 5 Volume control 5 Call Log 8 36 adding incoming calls to Directory 41 indication of new unanswered calls 44 locking 51 returning calls to callers listed in Call Log 39 setting 36 all calls 39 turning on or off 38 unanswered calls only 39 turning on or off 38 unlocking 53 viewing calls answered incoming 48 outgoing 49 unanswered incoming 36 46 calls answering 10 Conference 11 Drop 11 ending 10 Hold 12 message retrieval of 12 Mute 13 placing from dial pad 10 from Dir button 35 from Directory softkey 33 Redial 13 speakerphone 14 Transfer 16 changing the password 55 clock 8 setting the 22 Conference 7 11 contrast 8 contrast display level adjusting kickstand 59 setting the 59 creating the password 52 55 D deleting an entry in the Directory 31 designation card 4 installing 69 labeling 69 dial pad 4 Dir button 8 19 35 Directory 8 adding 26 calling 33 35 deleting 31 editing 29 locking 51 number of names on page 9 67 unlocking 53 viewing 33 display contrast level setting the 59 using kickstand 59 control buttons 4 17 19 messages 18 Done responding to 19 Drop 7 11 E editing the Directory 29 entering a number and name in the Directory 26 entering Softkey Mode 1
59. rrect Call Log setting appears on your screen press the softkey below Done e The display confirms your choice e Ifthe Call Log is turned off the display asks you to confirm your choice to clear and turn off the Call Log If you press the softkey below Yes your Call Log is cleared and then turned off and the word CallLog will not appear on the Main Menu Returning Calls to Callers Listed in Your Incoming Call Log NOTE You can use this feature only if your 8510 voice terminal has Feature Package 3 6 firmware To be able to call back people whose names and numbers appear in your incoming Call Log 1 Press Menu Press the softkey below Option Press Next gt twice to view the third Option screen e The display shows the third option screen lt OPTIONS Tones CallLog Names Done 39 4 Press the softkey below CallLog NOTE If the Call Log is locked you will need to enter your 3 digit password before you can use the Call Log See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows CALL LOG OPTIONS Set up Indicator Done 5 Press Next gt e The display shows lt CALL LOG OPTIONS CallBack AutoAdd Done 6 If you want to be able to call back callers in your incoming Call Log press the softkey below CallBack e The display shows the current setting fo
60. softkey below Yes or No NOTE If you press the softkey below Explain you can read more information on the indicator feature e Ifyou press No the display returns you to the original Call Log Options screen if you press Yes the display confirms that you will receive indication when a new unanswered incoming call arrives 45 Viewing Unanswered Incoming Calls in the Call Log When Call Log is set to All Calls Use the following procedures when the Call Log is set for All Calls To view the 10 most recent unanswered calls when the Call Log is set to All Calls 1 Press Menu 2 Press the softkey below CallLog NOTE If the Call Log is locked you will need to enter your 3 digit password before you can use the Call Log See the information in Locking and Unlocking the Directory Call Log and All Softkeys later in this section e The display shows New CALL LOG Incoming Outgoing Done NOTE The word New means that there are new unanswered calls since the last time you checked the Call Log for unanswered incoming calls 3 Press the softkey below Incoming e The display shows New NCOMING Unanswered Answered Done 46 Press the softkey below Unanswered e The display tells you the number of new unanswered calls added to your Call Log e Then the display shows you the number and name if it is an internal call such as 555 1235 K Smith gt Time Delete
61. splay shows EDIT 5 CHAR NAME Harv_ Backspace Done 7 If the phone number is correct and you don t wish to edit it at this time press the softkey below Done If you want to edit the name do the following gt You may need to press the dial pad key more than once to enter the correct character For example press the GHI or 4 key once to enter a G press the 4 key twice to enter an H press the key a third time to enter an I If you press the dial pad key a fourth time a 4 appears on the screen If you press the key again the screen will again print a G gt Use Next gt to advance to the next letter gt Press the softkey below Backspace to move back and erase the previous letter gt Press lt Prev to move back a letter without erasing it 8 When you have completed entering the 5 character name press the softkey below Done e The display then shows EDIT PHONE 5551234_ Pause Backspace Done 9 Ifthe phone number is correct and you don t wish to edit it at this time press the softkey below Done You are done editing a directory entry If you want to edit the phone number do the following gt Press the softkey below Pause to insert a 1 5 second pause in the telephone number Each pause in the number is represented on the screen by a comma 30 gt To move back and erase a number press the softkey below Backspace When you have compl
62. spond to words on the display screen Softkeys are used along with display control keys to access or create a personal Directory of frequently called numbers a Call Log of the most recent incoming and outgoing calls and such features as selecting a personalized ringing pattern doing a self test of your voice terminal and setting the speakerphone and the clock Speaker button For turning on and off the speakerphone or the listen only speaker Telephone number card For noting the area code and telephone number of your voice terminal Transfer button For transferring a call to another voice terminal Volume control button When on a call used to increase or decrease the receive volume of the handset or speakerphone if on a call When you are not on a call the Volume control button is used to increase or decrease the volume of the ringer and the tones Kickstand Routing channel Line jack Adjunct jack FCC Warning Bar Code label label FIGURE 2 8510T Voice Terminal Bottom View With Kickstand The various components which appear on the bottom of the 8510T voice terminal are shown in Figure 2 and listed and explained below Adjunct jack Used for connecting an external speakerphone a headset adaptor or other adjunct equipment The jack is labe
63. tension name or feature that each call appearance feature button can access These designation cards match the call appearance feature buttons on the voice terminal that is the left column is labeled a through e the second column is labeled f through j Below the perforated bottom edge of each designation card is a telephone number card on which you can write your telephone number At the bottom of each designation and telephone number card is an additional attached section which will make it easier for you to insert these cards in a typewriter or run the cards through a laser printer 69 To label and install the designation card and telephone number card 1 Tear the button designation card along with the telephone number card and attached tail from the user s manual along the perforated edges You may choose to take out one card at a time and leave the remaining cards in the manual for future use or you may choose to tear out all four at one time Label the button designation card with the appropriate number extension name or feature for each call appearance feature button Label the telephone number card with your own telephone number You can handwrite or type the information on the cards or run the cards through a laser printer Separate the button designation card and telephone number card along the perforated border You may discard the attached tail section Place the button designation card under the plastic
64. the dial tone and dial the number you want to call To end or drop a call 1 Hang up the handset or press the prop button NOTE If you use the Drop button you will hear a dial tone and your voice terminal is ready for another call To adjust the receive volume of the handset the speakerphone or the listen only speaker 1 While on a call to raise the volume press the right half of the Volume control button labeled LZX 1 to lower the volume press the left half of the Volume control button labeled SZJ 10 CONFERENCE To add another party to a call 1 While on a call press Conf to add the next party e The current call is placed on hold e The red Conference light flutters NOTE If an idle call appearance button is not automatically Selected press one yourself 2 Listen for the dial tone and dial the number of the next party 3 Press Cont when the next party answers e The red Conference light goes off e All parties are now connected To drop a party from a conference call 1 Press Drop e The last party you added is dropped DROP To disconnect from a call and obtain dial tone without hanging up 1 Press Drop e Listen for dial tone NOTE Pressing Drop will also disconnect the last party added to a conference call See the procedures for the Conference feature in this section 11 HOLD To put a call on hold
65. ture buttons and designation card oojoojoojaojo o o ofo ojo ojo ojo o Message light Dial pad Volume control button Mute button Redial button Speaker button Exit button Conference button Drop button Transfer button Hold button FIGURE 1 8510T Voice Terminal Top View The 8510T voice terminal components pictured in Figure 1 the top view are described below and on the next page For your convenience they are listed alphabetically Call appearance feature buttons These 10 buttons are devoted either to handling incoming and outgoing calls call appearances and are labeled with the exchange numbers and extension number or they can be used as feature buttons to access voice features such as Call Forward or Send All Calls these are labeled with the feature name Each of these 10 call appearance feature buttons has a red light which indicates the selected line and a green light which indicates the status of that line or feature Conference button For setting up conference calls with an additional party Designation card For noting the call appearance telephone number or extension or feature that the button can access Dial pad The standard 12 button pad for dialing telephone numbers and accessing features The letters Q and Z have been added to the a
66. w password and re enter the new password 55 e When you have done this the display confirms that the new password is now active If you want to remove your 3 digit password press the softkey below Remove e The display asks you to enter your 3 digit password e When you have entered the password the display confirms that the password is removed and everything is unlocked 56 SELF TEST To make sure your voice terminal is working properly NOTE The handset must be on hook when you test the voice terminal Performing the self test terminates any call in progress and prevents you from receiving calls until the test is completed The self test also clears the Call Log and the last number dialed from Redial and the volume setting is returned to the default 1 While the handset is on hook press Menu 2 Press Next gt to see the second Menu screen e The display shows MENU Test 3 Press the softkey below Test e The display shows SELF TEST Begin Cancel 4 Press the softkey below Begin to start the self test Press the softkey below Cancel if you do not want to initiate a self test of your voice terminal at this time e When you press Begin the following occurs The display reminds you to press Exit twice if you wish to end the self test Terminal emits a tone 57 Message light goes on The display shows you the Featu
67. y field which you are currently viewing such as Sep flashes To go on to the next field such as from Sep the month to 24 the day press Next gt The Quit menu choice at the lower right corner changes to Done 5 When the correct date appears on the display press the softkey below Done e The display confirms your changes 6 Once the clock has been set you can now set the speakerphone Go on to the next procedure Setting the Speakerphone 23 SETTING THE SPEAKERPHONE When you set the speakerphone on your voice terminal you hear a set of tones as the speakerphone performs an acoustic test of the environment When the tones stop your speakerphone has finished adjusting itself for optimal performance and is ready for use You must set the speakerphone when you initially set up your voice terminal and reset it when you move the voice terminal to a different location even if it s in the same room or after a power outage After you have set the clock the following display appears if the speakerphone needs to be set READY TO SET THE SPKR Begin Cancel Follow these procedures to set the speakerphone 1 Press the softkey below Begin to set the speakerphone Press the softkey below Cancel if you do not want to set or reset the speakerphone at this time e f you press the softkey below Begin the display shows the following timed screen OPTIMIZING PERFORMANCE OF THE

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