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BenQ XL2420G User Guide Manual

1. ULTIMATE ESPORTS GAMING MONITOR Gamina Is IN the DeTAILs XL Series User Manual J he i ea L s Ok a h i Se n se a tigi ed ss T A E gs a Ta k a 7 ARS TTTS a w ht ed m kan Mi s n Oe Ye wy w i 9 rk d 1 n s a TA a Way n E N n NR NR eS ee S N SE Re Re RR S a oa a 3 Downloaded from ManualMonitor com Manuals J ANTES dees ae n Copyright Copyright 2014 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes The performance of flicker free may be affected by external factors such as poor cable quality unstable power supply signal interference or poor grounding and not limited to the above mentioned external fac
2. 100 Reset Color Resets the custom color settings to the factory defaults YES e NO AMA Improves the gray level response time of the LCD panel OFF e High e Premium Navigating the main menu Downloaded from ManualMonitor com Manuals 47 Item Function Range Instant Mode Adjusts the image processing to diminish input lag You can ON have a real time experience while playing games e OFF 6 To optimize the picture quality disable Instant Mode if the source is interlaced video To check the resolution of the video source go to System and Information on the monitor Sharpness Adjusts the clarity and visibility of the edges of the subjects to 10 in the image Gamma Adjusts the tone luminance The default value is 3 the e Gamma 1 standard value for Windows e Gamma 2 e Gamma 3 e Gamma 4 e Gamma 5 48 Navigating the main menu Downloaded from ManualMonitor com Manuals Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode FPSI Display Picture Save Settings Audio System ad eo s Color Format FPS2 Eco K E l Select Menu from the hot
3. Depending on the operating system on your PC different procedures should be followed to adjust the screen refresh rate Refer to the Help document of your operating system for details b Go to the setup menu in your game and change the frame rate or screen refresh rate to 144 Hz Refer to the Help document that came with your game for details To check if the screen refresh rate has been changed select Menu from the hotkey menu on your monitor and go to System and Information The refresh rate in Current Resolution should be 144 Hz If 144 Hz is not available in your menus check the following make sure the DVI D Dual Link cable is properly connected to your computer and the monitor e make sure your GPU supports 144 Hz e make sure your game supports 144 Hz 2 Select a desired display mode See Adjusting display mode on page 39 3 Resize your display by Smart Scaling See Using Smart Scaling on page 40 4 Select an appropriate game mode for your game FPS is for FPS games while RTS is for RTS games For more game modes please download by Game Mode Loader See Downloading more game modes using Game Mode Loader on page 39 5 Adjust the brightness of your display See Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback on page 46 For models with G SYNC module adjust the brightness during 3D playback under G SYNC mode gt Picture gt NVIDIA 3D LightBoost See Switching between Classic and G SYNC
4. Downloaded from ManualMonitor com Manuals should position the monitor and angle the screen to minimize unwanted reflections from other light sources 2 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled ww on the rear of the monitor Do not connect the other end to a power outlet just yet 3 Connect to the power Plug the other end of the power cord into a power outlet and turn it on Q Picture may differ from product supplied for your region 4 Connect the PC video cable Available input and output jacks may vary depending on the purchased model For models with G SYNC module refer to Modes and the required input source on page 40 for the available input source and the related menus 6 Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use 14 How to assemble your monitor hardware Downloaded from ManualMonitor com Manuals To Connect the DVI D Dual Link Cable Or Connect the plug of the DVI D Dual
5. See also Picture optimization on page 38 6 Not applicable to a digital input signal 44 Navigating the main menu Downloaded from ManualMonitor com Manuals Engine Switch menu for models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard G SYNC Picture Advanced Save Settings System l Select Menu from the hot key menu 2 Use Pd or M to select Engine Switch 3 Select D to go to a sub menu and then use pd or Ed to select a menu item 4 Use a or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select EA Item Function Range G SYNC Switches to G SYNC mode Q It works when video source through DP cable is connected to the monitor Classic Switches to Classic mode Q It works when video source through DVI DL or HDMI cable is connected to the monitor Navigating the main menu 45 Downloaded from Manual Monitor com Manuals Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become graye
6. XL2420GE XL2720T XL2720T XL2720Z XL2720Z XL2720ZE 26 Getting the most from your BenQ monitor Downloaded from ManualMonitor com Manuals How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows 8 1 Windows 8 and Windows 7 Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 8 8 1 system selected models only on page 28 e How to install on Windows 7 system on page 29 Getting the most from your BenQ monitor 27 Downloaded from ManualMonitor com Manuals How to install on Windows 8 8 1 system selected models only Open Display Properties Move the curs
7. XL2420 XL2420 Turn the stand counterclockwise to align the arrow at the end of the stand with the one on the monitor base Raise the thumbscrew lid and tighten the thumbscrew as illustrated Then push the lid back Gently attempt to pull them back apart to check that they have properly engaged For XL2720 Lift up one end of the stand slightly to ensure a successful installation Attach the monitor stand to the monitor base as illustrated Make sure to align the arrow on the end of the stand to the one on the monitor base Turn the stand clockwise until you cannot go further 12 How to assemble your monitor hardware Downloaded from ManualMonitor com Manuals XL2720 Raise the thumbscrew lid 0 and tighten the thumbscrew as illustrated QO Then push the lid back Orient and align the stand arm with the monitor push them together until they click and lock into place Q Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface move the monitor you must hold the handle and the bottom of the stand base at the same time as illustrated You can protect the monitor using the supplied protective cover You might want to adjust the monitor stand height See Adjusting the monitor height on page 21 for more information How to assemble your monitor hardware 13
8. XL2420Z XL2720Z XL2420G series Install Display Pilot from the provided CD Launch Display Pilot and select Tools gt Game Mode Loader Click Check Now to check for new game modes P OM To apply the downloaded game modes select one from the drop down list in Tools and click Apply O e Internet connection is required for this operation e For models with G SYNC module Game Mode Loader is available in Classic mode only Adjusting display mode To display images of aspect ratios other than your monitor aspect ratio and sizes other than your display size you can adjust the display mode on the monitor For the aspect ratio and display size of your monitor see the specifications on the CD Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu and press Menu to access the main menu 2 Go to Picture Advanced and Display Mode 3 Select an appropriate display mode The setting will take effect immediately Switch to the desired display mode first and follow the instructions in Using Smart Scaling on page 40 to adjust the display size to precisely suit your needs How to adjust your monitor 39 Downloaded from ManualMonitor com Manuals Using Smart Scaling You can resize your display by Smart Scaling Go to Picture Advanced and Smart Scaling 2 Adjust the value G If one of the custom keys is preset for Smart Scaling you can press the custom key a
9. at the front top of the monitor that keep the sensor from receiving signals from the 3D glasses Go to System and Emitter Mode and change the setting as needed See Emitter Mode XL2420TX only on page 57 for more information e Follow the instruction manuals of the 3D accessories to make adjustment If you want to adjust the brightness when watching 3D content go to Picture and NVIDIA 3D LightBoost See Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback on page 46 for more information 30 Getting the most from your BenQ monitor Downloaded from ManualMonitor com Manuals For models with G SYNC module adjust the brightness during 3D playback under G SYNC mode gt Picture gt NVIDIA 3D LightBoost See Switching between Classic and G SYNC modes for models with G SYNC module only on page 40 for details on mode switch IR sensor is embedded in the front bezel of your XL2420TX and is not visible to you Safety information for watching 3D content e You may experience eye strain after watching 3D content for certain period of time Take off the 3D glasses and take a rest to relieve the eye strain e If you experience headaches dizziness or nausea stop watching 3D content immediately You might need to consult a doctor if the symptoms last e Watching 3D content for a long period of time may increase health risks For small children the elderly the pregnant women or people who have high blo
10. can change and save the related display settings and switch to your own game mode easily 38 How to adjust your monitor Downloaded from ManualMonitor com Manuals Adjust the related available settings in different OSD menus 2 After all settings are done go to Save Settings and save as one of the game modes Alternatively press and hold one of the game mode buttons labeled 1 3 on S Switch to save as one of the game modes 3 If you want to switch to your game mode at any time go to Picture Advanced and Picture Mode and select the game mode you saved in Step 2 Your preferred display settings will be applied all at once Alternatively press one of the game mode buttons depending on your settings in Step 2 on S Switch to switch to the desired game mode quickly BenQ offers more optimized game modes on the website If you prefer to use these settings refer to Downloading more game modes using Game Mode Loader on page 39 Downloading more game modes using Game Mode Loader Instead of customizing your own display settings you can download the game modes available on the BenQ website and apply the settings directly For XL2420T XL2720T series Link to gaming beng com Download and install the game mode loader Follow the on screen instructions to complete the setup P UM Go to Picture Advanced and Picture Mode on your monitor and select the game mode you just downloaded to apply the settings directly For
11. ge 62 G SYNC mode Systemi MENU ses ES RE EG EG Ee KEN Re Ge ED ee N Ge teie 64 Oe els gereis AE EN OE RE EE 67 Frequently asked questions IAC ie DE Ee DE re De ee re id 67 Needmore help di N N ie ek ee ee duce so goe 69 Downloaded from Manual Monitor com Manuals Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Monitor Base S Switch Swift Switch Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region 6 Getting started Downloaded from ManualMonitor com Manuals USB Cable Video Cable D Sub Optional accessory for models with D Sub inputs sold separately Video Cable DVI D Dual Link Video Cable HDMI Optional accessory sold separately Video Cable DP XL2420G XL2420GE only NVIDIA 3D Vision Kit XL2420TX only Protective cover SS Headphone hook A Pre installed can be removed supplied for your region For cables that are not supplied with your product you can purchase them separately oO e Available accessories and the pictures shown here may differ from the actual contents and the product e Consider keeping the box and packaging in storage for use in the futu
12. modes for models with G SYNC module only on page 40 for details on mode switch 6 Adjust the brightness of the black shades by Black eQualizer See Black eQualizer on page 47 7 Adjust the monitor height See Adjusting the monitor height on page 21 How to adjust your monitor 37 Downloaded from ManualMonitor com Manuals Picture optimization The default Picture Mode might be set for a specific type of game If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode The easiest way to obtain an optimal display from an analog D Sub input is to use the Auto Adjustment function Go to Display and Auto Adjustment to optimize the currently displayed image to the screen When you connect a digital video output using a digital DVI HDMI or DP cable to your monitor the Auto Adjustment function will be disabled because the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the Auto Adjustment function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating sys
13. set through the software ON on the PC e OFF DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics Emitter Decides the IR signal range Mode N i XL2420TX ile Sets the signal distance in normal power only ode mode Consumer Sets to reduce interference with other IR Mode equipment e g televisions or DVD players LAN Mode Sets the minimum distance for LAN parties in low power mode Navigating the main menu 57 Downloaded from ManualMonitor com Manuals Item Function Range HDMI Auto When this function is activated HDMI port will be in the ON Switch input auto select loop Otherwise HDMI can only be OFF selected by input select or by hot key Resolution Sets whether to display the resolution notice of the e ON Notice recommended resolution when a new input source is OFF detected by the monitor Information Displays the current monitor property settings e Input e Current Resolution e Optimum Resolution best with the monitor Model Name Reset All Resets all mode color and geometry settings to the factory default values e YES e NO 58 Navigating the main menu Downloaded from ManualMonitor com Manuals G SYNC mode Engine Switch menu for models with G SYNC module only Available menu options may var
14. the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode RTS Picture Advanced Select Menu from the hot key menu 2 Use Pd or Ly to select Save Settings 3 Select Mm to go to a sub menu and then use Pd or M to select a menu item 4 Use to make selection 5 To return to the previous menu select KI 6 To exit the menu select E Function Gamer 1 Saves a new set of customized display settings Gamer 2 See Setting up your own game mode on page 38 for Gamer 3 information on applying the game mode Navigating the main menu 53 Downloaded from ManualMonitor com Manuals Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Save Settings l Select Menu from the hot key menu 2 Use Pd or Ed to select Audio 3 Select gt to go to a sub menu and then use Pd or M to select a menu item 4 Use Pd or Ed to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select EJ Item Function Range Volume Adjusts
15. your OSD may differ from those shown on the right depending on the product supplied in your region Range English e Fran ais e Deutsch e Italiano e Espanol e Polski e Cesky e Magyar e Serbo croatia e Romana e Nederlands e Pycckun e Svenska e Portugu s AAG Zils PM BAKR ST Display Time Adjusts the display time of the OSD menu 5 Sec e 10 Sec e 15 Sec 20 Sec 25 Sec 30 Sec OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled To unlock the OSD controls press and hold any key for 10 seconds 56 Navigating the main menu Downloaded from ManualMonitor com Manuals Item Function Range Custom Key Sets the function to be accessed by custom key I e Engine Switch 1 for models Custom Key Sets the function to be accessed by custom key 2 oe 2 module e Picture mode Custom Key Sets the function to be accessed by custom key 3 3 e Display Mode e Smart Scaling not available for models with G SYNC module e Brightness e Contrast e Smart Focus e Volume e Mute e Black eQualizer e Input e Low Blue Light e Blur Reduction Auto Power Sets the time to power off the monitor automatically in e OFF Off power saving mode 10min e 20min e 30min DDC CI Allows the monitor settings to be
16. EO EE EE NE 33 ET eo deel ele ee Ee ii 34 Initial s t p for playing ames oi ee ei se oe Ee RE ei ii ee iai 36 Picture optimizati h soe GR ee ie ee ee Ge ee 38 Customizing the hot CYS sedes eene ses ek Ke ke sie ge ee oe sie Oe ondek ese RE 38 Setting up your own game mode oesters Rd Renee ee ee de ee ee Gee EE 38 Downloading more game modes using Game Mode Loader sesse se se ee ee Ge Ge ee Ge ee 39 Adj sting display Mod res ei ei eN RN Se Re GAN Nege Ni we ei ee Gee idee eek 39 Using Smart Scalihg ee Ee Ge Ee 40 Using id id ee EE EE EE OE EE 40 Switching between Classic and G SYNC modes for models with G SYNC module only 40 Navigating the main menu ie EE Ge nee GEE Ek ie 42 OSD menus for models with G SYNC module sesse sesse se ese ee ee Ge ee ee ee Ge ee Ge ee Ge ee ee 42 BA AE RE EN E E R 43 Engine WEEG ee GE RE N eg 45 Picture PERE ie es MG Ke EN es Ge OE ER Ee ee ve ee N ee eg A 46 Picture Advaneed MERU siaicissidisiaiaineoiioiasrsivensiioineeneiomioiiemunrainommiiomunnmuaienmnoiioiumaiuenends 49 Save Settings MENU ve DE EG eee TEE eN o EN Esr EEES EENES 53 Audio mMenu See ed see cadena aari Een ed AE eden re ee ie ek 54 Saa EE EE EE EE EEE 55 G SYNC mode Engine Switch menu se ie ie ee ee ge ee vee 59 4 Downloaded from ManualMonitor com Manuals G SYNC mode Picture MENU ou ee se ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 60 G SYNC mode Picture Advanced mMenu sissies eene gere geskep sesse GR eko gaRE Be veeg ee
17. Link cable to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket Connect the other end of the cable to the computer video socket If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D DP Good quality D Sub 0 video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 5 Connect the headphones You may connect headphones to the headphone jack found on the left side of the monitor How to assemble your monitor hardware 15 Downloaded from Manual Monitor com Manuals 6 Connect USB devices Connect the USB cable between the PC and the monitor via the upstream USB port at the back This upstream USB port transmits data between the PC and the USB devices connected to the monitor Connect USB device
18. REI ie ee ee De be EE E 8 Back VIEW AE EE Ee inn Has loeyneva taco svn Say REEK EEES EEA SNe ENSKE NEKENEKE aeii 8 How to assemble your monitor hardware ssssssesesscssessscsseseseescssesserseseseecesasesoesese Il How to detach the stand and the base sesde SR dee AR ee RR ees N se Gees de 18 Pidjusting the monitor height s ssisisisiitevbaisesiareiwisshtervelsroinceuieaihianbeipestara wists in nra 2l Rotating the MONITO eee eens ei ED AE ED EN Oe N DEE OE EEEE Ee ie EE 22 Viewing angl Ad dStE RE ese ee Ge osuisi reedestes triseta siian 23 Using the monitor wall mounting kit s seesesesesseseresssressresssssrersrseessrersrtrreesrtressteesrereessrersneeessrersseseee 24 Getting the most from your BenQ monitor ss ssesssesssesserssssssreesrerrosrsesssesseseesesseeseeneenesneee 25 How to install the monitor on a new COMPUTER cccscsscereecerescecseersesessesesseerssseereesseeessasessserseoes 26 How to upgrade the monitor on an existing COMPUTED ssessesesesessressressreessressressreesresesresrreereesreesss 27 How to install on Windows 8 8 1 system selected models only sesse seek se ee se ee Ge ee ee 28 How te install on Windows 7 system oeessikeerseee sees okskeee nee Reken Eko sesde bek een esse eN eek EN 29 How to watch 3D content on your Monitor sisie seks ee ske RENS Es NG es AG bo ERK EG es ee eb 30 How to ad just vour Monit r i EG E icine Ge ek ee ee Ge ee Ge 32 The controlpanel so EG Re N ese Ab Ri 32 je EE N EER
19. Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software NO UF WN 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 29 Downloaded from ManualMonitor com Manuals How to watch 3D content on your monitor Your monitor supports playing three dimensional 3D content transferred through DVI D Dual Link or DP cable depending on the purchased model Yet you need to have the appropriate hardware equipme
20. Standard Contrast Picture Advanced Low Blue Light System Black eQualizer Color Temperatur E ka DO EI AMA Gamma x Reset Color l Select Menu from the hot key menu 2 Use Pd or Ed to select Picture 3 Select gt to go to a sub menu and then use Pd or M to select a menu item 4 Use a or M to make adjustments or use n to make selection 5 To return to the previous menu select KI 6 To exit the menu select B Item Function Range Brightness e Adjusts the balance between light and dark shades During 2D during 2D during 2D playback playback playback or 0 to 100 NVIDIA 3D LightBoost Adjusts the brightness during 3D playback During 3D during 3D playback playback e OFF to MAX Contrast Adjusts the degree of difference between darkness and 0 to 100 lightness 60 Navigating the main menu Downloaded from ManualMonitor com Manuals Item Function Range Low Blue Decreases the blue light emitted from the display to 0 10 Light reduce the risk of blue light exposure to your eyes selected models only 0 higher the value is the more blue light has been decreased Black Brings out the dark shades by increasing the brightness 0 20 eQualizer without changing those of the light shades Q If the image is too bright or barely contains any dark shades adjusting the value of Black eQualizer may not show much change to the image Color N
21. ary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Auto Adjustment Picture H Position Picture Advanced VPostion Save Settings Pixel Clock System l Select Menu from the hot key menu 2 Use Pd or Ba to select Display 3 Select Mm to go to a sub menu and then use Pd or Ed to select a menu item 4 Use Pd or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select E Item Function Range Auto Adjustment Optimizes and adjusts the screen settings automatically for you Q Not applicable to a digital input signal H Position Adjusts the horizontal position of the screen image O to 100 V Position Adjusts the vertical position of the screen image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to 0 to 100 synchronize with the analog input video signal See also Picture optimization on page 38 Q Not applicable to a digital input signal Navigating the main menu 43 Downloaded from ManualMonitor com Manuals Item Function Range Phase Adjusts the pixel clock phase timing to synchronize 0 to 63 with the analog input video signal
22. ch as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements delelg I ks csr BenQ com Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par DEL sans mercure Plastiques du boitier sans BFR PVC Impression a l encre cologique dans l emballage Downloaded from ManualMonitor com Manuals Table of Contents CODY RE Rd RO OR arent tates N RE 2 Beena e E E E EE EE E E eee 2 ae ide EE OE EE a aaa A Ei 2 ee Ela Le EE EE EE N 6 Getting to know your Monitor use RS ei eek de os ee es Ee ee hel 8 BE
23. d out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Brightness Normal Picture Advanced Low Blue Light Reddish Save Settings Black eQualizer Audio Blur Reduction System Hue Saturation l Select Menu from the hot key menu 2 Use Pd or Ed to select Picture 3 Select gt to go to a sub menu and then use Pd or M to select a menu item 4 Use Pd or Ed to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select x Item Function Range Brightness e Adjusts the balance between light and dark shades During 2D during 2D during 2D playback playback playback Or e 0 to 100 NVIDIA 3D LightBoost Adjusts the brightness during 3D playback During 3D during 3D playback playback e OFF to MAX Contrast Adjusts the degree of difference between darkness and 0 to 100 lightness Low Blue Decreases the blue light emitted from the display to 0 10 Light reduce the risk of blue light exposure to your eyes selected models only Q The higher the value is the more blue light has been decreased 46 Navigating the main menu Downloaded from ManualMonitor com Manuals Item Function Range Black Brings out the dark shades by increa
24. e running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 50 for details The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible Vv To unlock the OSD controls when it is preset to be locked press and hold any key for 10 seconds 68 Troubleshooting Downloaded from ManualMonitor com Manuals ED No sound can be heard from the connected external speakers e Remove your headphone if the headphone is connected to the monitor e Check whether the headphone jack is properly connected e If the external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Video signal output error If 2 input sources are connected to your monitor for Classic and G SYNC modes separately chances are that the computer compatibility may lead to video signal output error on the monitor Try the following to solve the proble
25. e will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu The OSD menu languages may differ from the product supplied to your region see Language on page 56 Language on page 65 under System and OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 43 e Picture menu on page 46 e Picture Advanced menu on page 49 e Save Settings menu on page 53 e Audio menu on page 54 e System menu on page 55 OSD menus for models with G SYNC module If your monitor came with a G SYNC module you are provided with 2 sets of OSD menus with their own options Classic and G SYNC For more information on each menu in Classic mode please refer to the following pages e Engine Switch menu on page 45 e Picture menu on page 46 e Picture Advanced menu on page 49 e Save Settings menu on page 53 e Audio menu on page 54 e System menu on page 55 For more information on each menu in G SYNC mode please refer to the following pages e G SYNC mode Engine Switch menu on page 59 e G SYNC mode Picture menu on page 60 e G SYNC mode Picture Advanced menu on page 62 e G SYNC mode System menu on page 64 42 Navigating the main menu Downloaded from Manual Monitor com Manuals Display menu Available menu options may v
26. ecified mode ON OFF Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image ae only when the input source is HDMI DP or D Sub VGA converted from Component 0 to 5 ON OFF Display Mode This feature is provided to allow aspect ratios other than 16 9 to be displayed without geometric distortion 6 The options under Display Mode will be different depending on the input signal sources G Depending on your selection of Picture Mode different Display Mode option is pre set Change the setting if needed Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible 1 1 Displays the input image in its native resolution without scaling 17 4 3 Displays the input image as if on a 17 monitor of 4 3 aspect ratio 19 4 3 Displays the input image as if on a 19 monitor of 4 3 aspect ratio 50 Navigating the main menu Downloaded from ManualMonitor com Manuals Item 19 5 4 XL2720 only Function Displays the input image as if on a 19 monitor of 5 4 aspect ratio Range 19 W 16 10 Displays the input i
27. er 2 Picture Mode button e Press and hold for 5 seconds to save the customized display settings for Gamer 2 5 Gamer 3 e Press to switch to Gamer 3 Picture Mode button e Press and hold for 5 seconds to save the customized display settings for Gamer 3 S Switch is designed for BenQ LCD Monitor XL20 series exclusively Do not connect it to other devices with USB ports How to adjust your monitor 33 Downloaded from ManualMonitor com Manuals Basic menu operation You can use the OSD menu to adjust all the settings on your monitor I 2 Blur Reduction Picture Mode Display Mode Press any of the control keys Alternatively press the wheel or the return button on the S Switch 2 The hot key menu is displayed The top three controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu 4 In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 42 for details on the menu options OSD icon in main Function menu No OSD in hot key menu Custom Key 1 a e By default the key is the hot key for Blur Reduction Motion Blur Reduction or Engine Switch for models with G SYNC module To change the default settings see Customizing the hot keys on page 38 e For Up Increase adjustment 34 How to adjust your monitor Downloaded from ManualMoni
28. g to the PC 12 Headphone jack 13 USB port x 2 downstream connecting to USB devices 14 VESA mount release button How to assemble your monitor hardware e If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so e The following illustrations are for your reference only Available input and output jacks may vary depending on the purchased model Attach the monitor base 6 Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface For XL2420 XL2420 Retaining plate Locking tab Orient and align the stand base socket with the end of the stand arm Make sure that the locking tabs at the end of the stand bypass the retaining plates on the stand then push the stand and the base together If the base is properly attached the arrow at the end of the stand should point to RISER UNLOCK How to assemble your monitor hardware I Downloaded from ManualMonitor com Manuals For
29. her words Color Format is automatically set depending on the input video source RGB e For D Sub VGA input source from PC e For DVI input source YUV For D Sub Component converted from VGA input source from a video device Navigating the main menu 5l Downloaded from ManualMonitor com Manuals Item Function Range HDMI 3D Selects an appropriate format to play 3D content 2D pia e FramePacked Contact your 3D content provider for the correct playback Side by Side only format e Top Bottom HDMI RGB Determines the range of color scales Select an option that RGB 0 255 PC Range matches the RGB range setting on the connected HDMI RGB 16 device 235 Smart Focus This feature provides a highlight area to focus on certain content e g a YouTube video or a game in windowed mode Size Determines the size of the highlight area e Small Large e OFF H Position Adjusts the horizontal position of the 0 100 highlight area V Position Adjusts the vertical position of the highlight 0 100 area Scaling Scales the highlight area 0 100 52 Navigating the main menu Downloaded from ManualMonitor com Manuals Save Settings menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and
30. ia e Romana e Nederlands e Pycckun e Svenska e Portugu s H RES Bis PM EAPC Display Time Adjusts the display time of the OSD menu 5 Sec 10 Sec 15 Sec 20 Sec 25 Sec 30 Sec Custom Key 1 Sets the function to be accessed by custom key I e Engine Switch e Picture mode Custom Key 2 Sets the function to be accessed by custom key 2 ULMB e Black Custom Key 3 Sets the function to be accessed by custom key 3 eQualizer e Low Blue Light e Brightness e Contrast Downloaded from ManualMonitor com Manuals Navigating the main menu 65 Item Function Range Information Displays the current monitor property settings Input e Current Resolution e Optimum Resolution best with the monitor Mode Reset All Resets all mode color and geometry settings to the factory YES default values NO 66 Navigating the main menu Downloaded from ManualMonitor com Manuals Troubleshooting Frequently asked questions FAQ Q The image has a faulty coloration e The default Picture Mode might be set for a specific type of game If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode e If the image has a yellow blue or pink appearance go to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and
31. ing an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 26 e How to upgrade the monitor on an existing computer on page 27 e If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor 25 Downloaded from ManualMonitor com Manuals How to install the monitor on a new computer This instruction details the procedure for selecting and insta
32. key menu 2 Use Pd or M to select Picture Advanced 3 Select Mm to go to a sub menu and then use Pd or M to select a menu item 4 Use Pd or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select E Item Picture Mode Select a picture mode that best suits the type of images shown on the screen Q The default setting is FPS1 Change the setting if needed Function Range Standard For basic PC application Movie For viewing videos Photo For viewing still images sRGB For better color matching representation with the peripheral devices such as printers digital cameras etc Eco For saving electricity with low power consumption by providing minimum brightness for all running programs Navigating the main menu 49 Downloaded from ManualMonitor com Manuals Item Function FPS1 For playing FPS First Person Shooting FPS2 games RTS For playing RTS Real time strategy games Gamer1 Applies customized display settings Gamer2 G For details on setting up a game mode see Gamer3 Setting up your own game mode on page 38 Range Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the sp
33. lling the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer wk wn Follow the instructions in How to assemble your monitor hardware on page I I When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selected the correct name of your monitor and click Next Click Finish Restart the computer To find the suitable driver files for the purchased model refer to the following table Driver files Suitable models XL2420t XL2420T XL2420te XL2420TE XL2420Z XL2420Z XL2420ZE XL2420TX XL2420TX XL2420G XL2420G
34. m e Unplug and plug back the power cord of the monitor e Switch between Classic and G SYNC modes again Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 69 Downloaded from ManualMonitor com Manuals
35. mage as if on a 19 W monitor of 16 10 aspect ratio 21 5 16 9 Displays the input image as if on a 21 5 monitor of 6 9 aspect ratio 22 W 16 10 Displays the input image as if on a 22 W monitor of 16 10 aspect ratio 23 W 16 9 Displays the input image as if on a 23 W monitor of 16 9 aspect ratio 23 6 W 16 9 XL2720 only Displays the input image as if on a 23 6 W monitor of 16 9 aspect ratio 24 W 16 9 XL2720 only Displays the input image as if on a 24 W monitor of 16 9 aspect ratio Smart Scaling Adjusts the display size to best suit your needs 0 100 If the Display Mode is 17 19 19 W or 21 5 the last 4 scaling settings in different resolutions of the input source will be saved for quick access For XL2720 In almost all display modes except Full Aspect and 1 1 the last 9 scaling settings in different resolutions of the input source will be saved for quick access If the Display Mode is 1 1 and the resolution of the input source is lower than 1920 x 1080 the last 3 scaling settings in different resolutions of the input source will be saved for quick access Color Format Determines the color space RGB or YUV based on the detected video signal 6 You might need to manually set the Color Format if colors shown on the monitor screen do not display properly If the input source is HDMI or DP color format is not selectable In ot
36. nd adjust the value directly e Your display may become unstable temporarily when being resized This is a normal phenomenon and should not be considered as manufacturing defect e For more information on Smart Scaling go to Smart Scaling on page 51 Using Instant Mode While playing games you can diminish the input lag by activating Instant Mode Go to Picture and Instant Mode 2 Select On Switching between Classic and G SYNC modes for models with G SYNC module only If your monitor came with a G SYNC module you might want to switch between the Classic and G SYNC modes to suit your needs Note that each mode goes with its own OSD menus and is available for certain input source only Check if a compatible graphics processing units GPU with the latest driver files have been installed to your computer Visit http www geforce com hardware technology g sync for details Modes and the required input source Refer to the following table for modes and the required input source You are recommended to connect the DP cable only to your monitor if G SYNC mode is desired to ensure all the G SYNC functions and settings work properly Mode Input source Classic DVI D HDMI G SYNC DP Switching between modes Depending on the desired mode connect the required input source to your monitor See Connect the PC video cable on page 14 for more information 2 Press the first control key designated for Engine S
37. nt and software programs that are compatible with 3D playback G 3D content can be transferred to XL2420TX through HDMI cable version 1 3 or above as well O e Not all menu options are available for 3D playback e For models with G SYNC module 3D playback is available in G SYNC mode only System requirements e BenQ LCD Monitor XL20 series e Compatible 3D glasses e PC with Microsoft Windows 7 or Windows 8 8 1 Operating System e Compatible graphics processing units GPU with the latest driver files installed e Compatible software programs that play 3D playback For the compatible accessories visit http www nvidia com object 3d vision requirements html For the appropriate 3D players check with the 3D content providers e Contact NVIDIA or visit NVIDIA website http www nvidia com page home html for the purchase and the settings of the compatible GPU e Visit the NVIDIA website www nvidia com 3DUpdate for the latest GPU driver files Playing 3D content Follow the instruction manuals of your 3D accessories to install the hardware and the software If the 3D glasses are properly connected and IR signal is detected the IR emitter indicator on the bottom right of the monitor and on the IR emitter module purchased separately for XL2420T XL2420TE XL2720 will light up To improve the performance of 3D glasses you can do the following e On XL2420TX check if there are any obstacles in front of the IR sensor located
38. od pressure or other health concerns consult a doctor before watching 3D content Getting the most from your BenQ monitor 31 Downloaded from ManualMonitor com Manuals How to adjust your monitor The control panel All OSD On Screen Display menus can be accessed by the control keys No INET eats Control keys Description Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off The control keys are embedded in a touchpad and are indicated by LED indicators Touch of an LED indicator represents pressing the corresponding control key 32 How to adjust your monitor Downloaded from ManualMonitor com Manuals The S Switch Apart from the control keys S Switch also provides a quick way to control and access the OSD menus e You need to connect the S Switch to your monitor prior to use Follow the instructions in Connect the S Switch to the monitor on page 16 e For models with G SYNC module S Switch works in Classic mode only l 2 3 4 5 No Function l Wheel e For Increase Decrease adjustment e Scrolls Up Down in a menu e Selects menu item by pressing once 2 Return button Returns to the previous menu 3 Gamer e Press to switch to Gamer 1 Picture Mode button e Press and hold for 5 seconds to save the customized display settings for Gamer 1 4 Gamer 2 e Press to switch to Gam
39. ooting 67 Downloaded from ManualMonitor com Manuals Q No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on the screen Vv e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on O the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Q Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch 2 The image is distorted flashes or flickers Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions 2 You ar
40. or 90 degrees clockwise as illustrated OQ avoid the edge of the LCD display hitting the monitor base surface while it is being rotated do tilt and extend the monitor LI to the highest position before you start to rotate the display You should also make sure there are no obstacles around the monitor and there is enough room for cables 22 How to assemble your monitor hardware Downloaded from Manual Monitor com Manuals 4 Adjust the monitor to the desired viewing angle Viewing angle adjustment You may position the screen to the desired angle with 5 to 20 monitor tilt 70 left and right total monitor swivel and 130 mm monitor height For XL2720 You may position the screen to the desired angle with 5 to 20 monitor tilt 90 left and right total monitor swivel and 140 mm monitor height XL2720 How to assemble your monitor hardware 23 Downloaded from ManualMonitor com Manuals Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully G The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm Precautions e Install your monitor and monitor mounting kit on a wall with flat surface e Ensure that the wall material is stable to support the
41. or to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Nout WN 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete 28 Getting the most from your BenQ monitor Downloaded from ManualMonitor com Manuals How to install on Windows 7 system Open Display Properties Go to Start Control Panel Hardware and
42. ormal Allows video and still photographs to be Temperature viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R 0 100 Mode colors can be altered to change the color tint G 0 100 of the image Go to the succeeding R red G B 0 100 green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint AMA Improves the gray level response time of the LCD panel OFF e High e Premium Reset Color Resets the custom color settings to the factory defaults YES e NO Gamma Adjusts the tone luminance The default value is 3 the e Gamma 1 standard value for Windows e Gamma 2 e Gamma 3 e Gamma 4 Navigating the main menu Downloaded from ManualMonitor com Manuals 6l G SYNC mode Picture Advanced menu For models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that a
43. owel on the desk for padding before laying the screen face down on a flat clean padded surface 6 Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Remove the monitor stand While pressing and holding the VESA mount release button detach the stand from the monitor and 3 Remove the monitor base Align the arrow on the bottom of the stand with the one on the monitor stand Raise the thumbscrew lid 0 and release the thumbscrew as illustrated 18 How to assemble your monitor hardware Downloaded from Manual Monitor com Manuals Turn the stand clockwise so that the arrow on the bottom of the stand points to RISER UNLOCK And then detach the base from the stand For XL2720 Raise the thumbscrew lid 0 and release the thumbscrew as illustrated Q Turn the stand counterclockwise until you cannot XL2720 go further How to assemble your monitor hardware 19 Downloaded from ManualMonitor com Manuals And then detach the base from the stand XL2720 can remove the headphone hook as illustrated Keep the headphone hook somewhere safe 20 How to assemble your monitor hardware Downloaded from ManualMonitor com Manual
44. re not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Engine Switch E N N x l Select Menu from the hot key menu 2 Use Pd or Ed to select Picture Advanced 3 Select gt to go to a sub menu and then use Pd or M to select a menu item 4 Use a or M to make adjustments or use n to make selection 5 To return to the previous menu select KI 6 To exit the menu select B Item Function Range Picture Select a picture mode that best suits the type of images Mode shown on the screen Q The default setting is Fast Gaming Change the setting if needed Standard For basic PC application sRGB For better color matching representation with the peripheral devices such as printers digital cameras etc Gaming For playing video games 62 Navigating the main menu Downloaded from ManualMonitor com Manuals Function Fast For playing fast paced games Gaming ULMB Ultra Reduces motion blur in games or during video playback Low Motion Blur Q Not applicable for 3D playback paine when refresh rate is 85 Hz 100 Hz or 120 Hz 6 Note the impacts of the ULMB function once activated Brightness is decreased Flicker free is disabled ON Enables motion blur reduction OFF Disables motion blur reduction ULMB Adj
45. re when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product and accessories out of reach of small children Getting started Downloaded from ManualMonitor com Manuals 7 Getting to know your monitor Front view Back view 8 Getting to know your monitor Downloaded from ManualMonitor com Manuals VA UM gt Infrared IR sensor XL2420TX only Control buttons Power button Infrared IR emitter indicator AC Power Input jack Cable management hole Kensington lock slot Headphone hook Handle 6 S Switch socket 7 DisplayPort socket 8 D Sub socket 9 DVI D socket 10 HDMI socket x 2 11 USB port upstream connecting to the PC 12 USB port downstream connecting to USB devices 13 Headphone jack 14 USB port x 2 downstream connecting to USB devices 15 VESA mount release button Back view for models with G SYNC module Downloaded from ManualMonitor com Manuals AC Power Input jack 2 Cable management hole 3 Service port Service only Do not remove the seal or the warranty is void 4 Kensington lock slot Headphone hook 6 Handle Getting to know your monitor 9 10 Getting to know your monitor Downloaded from ManualMonitor com Manuals 7 S Switch socket 8 DVI D socket 9 HDMI socket x 2 10 DisplayPort socket 11 USB port upstream connectin
46. s Adjusting the monitor height To adjust the monitor height hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation e Avoid placing hands on the upper or lower part of the e If the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowered to its minimum height How to assemble your monitor hardware 21 Downloaded from ManualMonitor com Manuals Rotating the monitor Pivot the display Before rotating the monitor with a portrait viewing orientation the display has to be rotated 90 degrees Right click the desktop and select Screen resolution from the popup menu Select Portrait in Orientation and apply the setting Depending on the operating system on your PC different procedures should be followed to adjust the screen orientation Refer to the help document of your operating system for details 2 Fully extend the monitor and tilt it Gently lift the display up and extend it to the maximum extended position Then tilt the monitor Q The monitor should be vertically extended to allow to rotate from landscape to portrait mode 3 Rotate the monit
47. s via other USB ports downstream on the monitor These downstream USB ports transmit data between connected USB devices and the upstream port See picture on the right 7 Connect the S Switch to the monitor Connect the S Switch to the S Switch socket found on the back of the monitor And place the S Switch next to your monitor base can place the S Switch either on the left or on the right of the monitor base 8 Organize the cables 16 How to assemble your monitor hardware Downloaded from ManualMonitor com Manuals 9 Turn on the power Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software extend the service life of the product we recommend that you use your computer s power management function O the monitor is powered on to prevent overheating do not cover the monitor with the supplied protective cover or obstruct the ventilation holes How to assemble your monitor hardware 17 Downloaded from ManualMonitor com Manuals How to detach the stand and the base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a t
48. sing the brightness 0 20 eQualizer without changing those of the light shades Q If the image is too bright or barely contains any dark shades adjusting the value of Black eQualizer may not show much change to the image Blur Reduces motion blur in games or during video playback ON Reduction OFF Motion Blur O applicable for 3D playback Reduction PE eee Selected G models only Note the impacts of the Blur Reduction function once activated Brightness is decreased Flicker free is disabled Color Normal Allows video and still photographs to be Temperature viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R 0 100 Mode colors can be altered to change the color tint G 0 100 of the image Go to the succeeding R red G B 0 100 green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Hue Adjusts the degree of how we perceive colors 0 100 Saturation Adjusts the purity degree of colors 0
49. stem gt Options gt User Manual in the Display Pilot O e Supported operating systems Windows 7 Windows 8 and Windows 8 1 e For models with G SYNC module Display Pilot works in Classic mode only Downloaded from ManualMonitor com Manuals How to adjust your monitor 35 Initial setup for playing games You can optimize the monitor to enhance your gaming experience You might want to start with the following settings The highest refresh rate supported by XL2420TX XL2720T is 120 Hz Set the screen refresh rate to 144 Hertz 144 Hz a Right click the desktop and select Screen resolution Click Advanced settings Under the Monitor tab change the screen refresh rate to 144 Hertz And then click Apply and Yes to confirm the change View Sort by Refresh Paste Paste shortcut Undo Rename Groove Folder Synchronization Graphics Properties Graphics Options Intel R TV Wizard New lat Gadgets A Personalize Change the appearance of your display Display 1 BenQ XL2420T Resolution 1920 x 1080 recommended Connect to a projector or press the key and tap P Make text and other items larger or smaller What display settings should I choose mrgy m p EN ER R SOR KT E Troubleshoot Color Management Monitor Type Generic PnP Monitor Monitor Settings Screen refresh rate 36 How to adjust your monitor Downloaded from ManualMonitor com Manuals
50. tem However we recommend that you use auto exe As you run auto exe a test pattern displays Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to enter the main menu Go to Display and Auto Adjustment If you notice a vertical noise like a curtain effect shimmering of vertical lines select Pixel Clock and adjust the monitor until the noise disappears If you notice a horizontal noise select Phase and adjust the monitor until the noise disappears Customizing the hot keys The top 3 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys 2 3 4 5 Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to access the main menu Go to System Select the custom key you want to change In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete For models with G SYNC module you can also set the hot keys in G SYNC mode gt System See Switching between modes on page 40 and G SYNC mode System menu on page 64 for more information Setting up your own game mode There are several preset picture modes on your monitor that are suitable for games To better suit your needs you
51. the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Q The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Q Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology Troublesh
52. the audio volume 0 100 Mute Mutes the audio input ON e OFF Buzzer Turns the tone of control keys on or off e ON e OFF 54 Navigating the main menu Downloaded from ManualMonitor com Manuals System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Picture OSD Settings Picture Advanced Custom Key Save Settings Custom Key 2 Audio Custom Key 3 Auto Power Off DDC CI Emitter Mode Select Menu from the hot key menu 2 Use Pd or ia to select System 3 Select Mm to go to a sub menu and then use Pd or M to select a menu item 4 Use a or M to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select E Item Function Range Input Use this to change the input to that appropriate to your e D Sub video cable connection type DVI DL e HDMI 1 Q D Sub and DP are not available for models with G SYNC AHRNE module e DP Navigating the main menu 55 Downloaded from ManualMonitor com Manuals Item OSD Settings Language Function Sets the OSD menu language Q The language options displayed on
53. tor com Manuals OSD in hot key menu No 2 Custom Key 2 OS Dero n in main menu Function e By default the key is the hot key for Picture Mode To change the default settings see Customizing the hot keys on page 38 e When in G SYNC mode By default the key is the hot key for ULMB To change the default settings see Customizing the hot keys on page 38 e For Down Decrease adjustment Custom Key 3 Om e By default the key is the hot key for Display Mode To change the default settings see Customizing the hot keys on page 38 e When in G SYNC mode By default the key is the hot key for Black e ualizer To change the default settings see Customizing the hot keys on page 38 e Enters sub menus e Selects menu items O Menu e Activates the main menu e Returns to the previous menu 8 Exit Exits OSD menu e OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity e To unlock the OSD controls press and hold any key for 10 seconds Controlling the display with Display Pilot selected models only The provided Display Pilot software on the CD is an alternative to control the display The main functions include e Control of the OSD menus e Access to more game modes through Game Mode Loader To find out more about the software go to Sy
54. tors Applicable for flicker free models only Power Safety G Please follow these safety instructions for best performance and long life for your monitor e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HO5VV F 2G or 3G 0 75mm must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product 2 Downloaded from ManualMonitor com Manuals Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident su
55. usts ULMB performance 0 100 Pulse oe 0 brightness of the display changes with the ULMB Pulse Width adjustment Navigating the main menu 63 Downloaded from ManualMonitor com Manuals G SYNC mode System menu For models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Engine Switch Picture Custom Key Picture Advanced Custom Key 2 Reset All E ka DO EI x l Select Menu from the hot key menu 2 Use Pd or Ed to select System 3 Select gt to go to a sub menu and then use Pd or M to select a menu item 4 Use a or M to make adjustments or use n to make selection 5 To return to the previous menu select KI 6 To exit the menu select B 64 Navigating the main menu Downloaded from ManualMonitor com Manuals Item OSD Settings Language Function Sets the OSD menu language 0 language options displayed on your OSD may differ from those shown on the right depending on the product supplied in your region Range English e Fran ais e Deutsch e Italiano e Espanol e Polski e esky e Magyar e Serbo croat
56. weight of the monitor e Turn off the monitor and the power before disconnecting the cables from the LCD monitor Remove the monitor stand Detach the monitor stand as instructed in step 2 in How to detach the stand and the base on page 18 2 Remove the screws on the back cover Use a cross pointed screwdriver to release the screws on the back cover The use of a magnetic head screwdriver is recommended to avoid of losing the screws 6 In case you intend to use your monitor on the stand in the future please keep the monitor base monitor stand and screws somewhere safe for future use 3 Follow the instruction manuals of the wall mount bracket you purchased to complete the installation 24 How to assemble your monitor hardware Downloaded from ManualMonitor com Manuals Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrad
57. witch and select the desired mode It takes a few seconds before the monitor is restarted and enters the selected mode 3 For further setup press any of the control keys to bring up the hot key menu and select Menu 40 How to adjust your monitor Downloaded from ManualMonitor com Manuals 4 lf your are desired to switch to another mode start with Step 2 again If you are prompted with the message No Cable Connected or No Signal Detected check the following QO if the cable connection required for the selected mode has been established properly if the video source is available to your monitor If 2 input sources are connected to your monitor for Classic and G SYNC modes separately chances are that the computer compatibility may lead to video signal output error on the monitor Try the following to solve the problem e Unplug and plug back the power cord of the monitor Switch between Classic and G SYNC modes again How to adjust your monitor 41 Downloaded from ManualMonitor com Manuals Navigating the main menu You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to enter the main menu See Basic menu operation on page 34 for details Available menu options may vary depending on the input sources functions and settings Menu options that are not availabl
58. y depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard G SYNC vw Picture Advanced System E kd L EI x l Select Menu from the hot key menu 2 Use Pd or M to select Engine Switch 3 Select D to go to a sub menu and then use pd or Ed to select a menu item 4 Use a or M to make adjustments or use n to make selection 5 To return to the previous menu select KI 6 To exit the menu select EA Item Function Range G SYNC Switches to G SYNC mode Q It works when video source through DP cable is connected to the monitor Classic Switches to Classic mode Q It works when video source through DVI DL or HDMI cable is connected to the monitor Navigating the main menu 59 Downloaded from ManualMonitor com Manuals G SYNC mode Picture menu for models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode

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