the RS-360 User/Troubleshooting Guide
Contents
1. l metteur par Industrie Canada Dans le but de r duire les risques de brouillage radio lectrique l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonn e quivalente p i r e ne d passe pas l intensit n cessaire l tablissement d une communication satisfaisante ECR 7815 02 2015 MF 100 Page 182. frequently in order to ensure system continuity when the structure is unoccupied 5 This product carries a 3 year manufacturer s warranty Please consult www reliancedetection com website for details Customer Support Information Reliance Detection Technologies LLC 27 Business Park Drive Branford CT 06405 Phone 888 771 4929 203 488 4477 Fax e mail info reliancedetection com 203 481 5036 www reliancedetection com Normal Business Hours 8 30 am to 5 00 pm EST Monday Friday Closed for major Holidays ECR 7815 02 2015 MF 100 Page 17 RS 360 Wireless Plumbing Leak Protection System User Guide FCC Compliance Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with
3. from other wireless devices This system and its wireless accessories sensors and repeaters include the following Contains Transmitter Module FCC ID TFB SIFLEX2 Contains Transmitter Module IC 5969A SIFLEX2 FCC amp Industry Canada Compliance Statement To comply with FCC and Industry Canada RF radiation exposure limits for general population the antenna s used for this transmitter must be installed such that a minimum separation distance of 20cm is maintained between the radiator antenna and all persons at all times and must not be co located or operating in conjunction with any antenna or transmitter General System Operation Receiver The Receiver is the control panel and main user interface of the system It controls the joining and removal pairing and un pairing of Sensors and other similar devices into and out of the network It also powers and controls electric actuator operation to close and open the valve in the event of a system fault The Receiver is powered by 16VDC power via a desktop power supply with on board Battery Back up via a 12V Gel Cell Battery The User Interface Panel on the Receiver provides easy access to system function buttons status indicator lights and audible alarm control It also provides terminal block style electrical connectivity for accessory inputs and outputs such as wall switch override inputs output signal contacts etc Receiver User Interface Panel Buttons Valve Control Pre
4. the instructions may cause harmful interference to radio communications However there is no guarantee that interferences will not occur in a particular installation Industry Canada Compliance Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Conform ment la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour
5. CO 3 Dl SIT m SI a gt ZZ 2 in onl T RS 360 Wireless Plumbing Leak Production and Valve Closure System User Manual amp Troubleshooting Guide Rev A RS 360 Wireless Plumbing Leak Protection System User Guide Table of Contents RS 360 System Operation and Overview sich sees ecsnicnnncnnacedacatniecarniacs nominee 3 MVEA NN sisean esaa se cle aw EE ea eo nce a ad E E E caamaes 3 General Overview Of the System cwccsisciavesiasssnsisetavassvaaseneniic iodesdvnbesa snietavavevaseoushes bide sducsnoabageseeaideetoeeds 3 Syst m Components sss ssessara rne sate oo ra E RE EEEE E E ESS EE REE EERE 3 Wireless Receiver PC Board Cal OUfSserrsoessirneriearie r r E E ceases 4 Wireless Sensor PC Board Call Outs s 0ccsaccscsssncsssndsace save dsnedesndiadc save sasdacnd abbesnenubscesedandiandecbecsgndaasaeneees 4 Syste mM AVM i aen E E E E E a 5 Wireless Technolo ses ahiee acacerncara tes gactatecacess r a r a en ee ee 5 FCC amp Industry Canada Compliance Statement cccccccsssessssssnrccccesssssrsssconsccesesesesesennsacecersses 5 General System Operation sssri r aro ran E E A OESE TOENE SE ONNE E ERNS 5 RECOIVET s5nsscb cc aasdy sigs eseec antewncsdusied sa aaasiinna desea ube asians asivd E AEE AR EEEE 5 Wireless Sensors anar sate eaegnides so E E E E E E A E T E ence ranean 7 Valve Ge Actuato esnie e a n e e aei 8 Normal System Functions and Features seeeeeeeeseeeeeerereesrreerssrrtrrserersssrree
6. F 100 Page 6 RS 360 Wireless Plumbing Leak Protection System User Guide Wireless Sensors Standard RS 360 kit includes 2 Wireless Sensors Up to 78 additional sensors can be added to the basic kit total not to exceed 80 Sensors monitor and signal fault conditions to the Receiver for Water Low Temperature Low Battery and Lost Communication with Receiver Whenever there is a fault water low temperature low battery or communication the sensor will begin flashing an onboard light to signal the fault seen at the Receiver The Receiver will likewise sound an audible alarm the appropriate Fault Light Indicator will turn on and the valve will close Wireless Sensor User Interface Button Sensor Interface Button New Sensor Press and Hold for 5 Seconds join new sensors to the wireless network via the Receiver Existing Sensor Press and Hold for 15 seconds to remove sensors from the wireless network via the Receiver Range Find Mode Press and Release after pairing to display visual indication of Sensor wireless signal strength Sensor Pairing Button amp Range Find Light Sensor Network Channel ID Selector ECR 7815 02 2015 MF 100 Page 7 RS 360 Wireless Plumbing Leak Protection System User Guide Valve amp Actuator Kits also include an electric actuator and full port bi direction lead free valve which meets ANSI 61 Annex G Safe Drinking Water Standards Actuator and
7. Sensor interface button to detected at clear fault Sensor Red Flashing 3 O Clock Low Battery Life Open Replace Sensor Batteries 2 AA Position detected at Press and Release the Sensor interface button to Sensor clear fault Note If Low Battery at Sensor is not corrected in a timely manner and communication with the Receiver is no longer possible the Fault at the Receiver will display both a Low Battery and a Lost Communication fault Red Flashing 6 O Clock Lost Open Press and release the Sensor interface button to position Communication Sensor is trying to establish enter Range Find Mode With Receiver communication with the ECR 7815 02 2015 MF 100 Page 14 RS 360 Wireless Plumbing Leak Protection System User Guide receiver Closed Communication has been lost for more than 120 minutes No Light Replace Sensor Batteries Solid Red Light No Communication with Receiver Quick Flashing Green Light Excellent Communication with Receiver Slow Flashing Green Light Good Communication with Receiver Slow Flashing Red Light Less than ideal communication with Receiver 1 Locate and remove wireless signal interference at that location 2 Relocate the Sensor to an area where either Green or Red flashing Light is observed on the Sensor or at original location 3 Wireless Signal Repeater or Sensor Accessory may be necessary contact installer or Reliance Detection Technologies fo
8. a sensor s Open Locate the sensor s Replace the two AA batteries Press and Release the Reset button at the sensor Press and Release Valve Reset at Receiver Flashing Red A low battery fault has been detected at the Receiver Open Closed Re establish power Press and Release Valve Reset If wall power is not available and water flow is desired switch the actuator dial to Manual position and push down on the valve actuator handle and turn to the open position The dial can be found on the back of the Actuator just above the valve cable assembly ECR 7815 02 2015 MF 100 Page 13 RS 360 Wireless Plumbing Leak Protection System User Guide Wireless Sensor Trouble Shooting Guide Indicator Light System Valve Position Resolution Indication No lights are on Normal operation Open Normal Operation State Closed Check for Dead Battery at Sensor Press and release Sensor Interface button watch for Green or Red Light Green Light Good Battery Paired Sensor Red Light Good Battery UnPaired Sensor No Light Dead Battery replace batteries in Sensor Red Flashing 6 O clock position Water Fault Closed Remove Sensor from Water Press and Release detected at Sensor Interface Button to clear fault Sensor Amber Flashing 3 O clock Temperature Closed Remove Sensor to a location above 50 position below 45 Press and Release the
9. e water feed line when a sensor comes in contact with a conductive liquid such as water The system will also respond when the ambient temperature at any sensor drops to 45 F 5 7 C Audible alarm on board battery back up and output signal connections are also standard on all systems RS 360 kits include the following System Components Electric Actuator amp Valve Receiver Power Cord cS VA 12V Gel Cell Battery ECR 7815 02 2015 MF 100 Page 3 RS 360 Wireless Plumbing Leak Protection System User Guide Wireless Receiver PC Board Call Outs J L 4 Pin EnOcean Wireless Receiver Network i Water Switch Terminal Channel ID Selector Block 3 Pin NO NC Relay Contact Outputs 2 Pin Wired Water Switch Terminal Block 5 Pin Valve Control Cable Connection Wireless Sensor PC Board Call Outs Sensor Pairing Button amp Range Find Light Sensor Network Channel ID Selector ECR 7815 02 2015 MF 100 Page 4 RS 360 Wireless Plumbing Leak Protection System User Guide System Features Wireless Technology The RS 360 Wireless Plumbing Leak Protection System components operate on FCC approved 903Mhz band wireless signal between the Receiver Sensor s and optional Repeater The system is considered a closed one in that wireless devices are assigned unique ID addresses as they pair or join the network This will prevent interference and false triggers
10. irm both pins are simultaneously touching water ECR 7815 02 2015 MF 100 Page 16 RS 360 Wireless Plumbing Leak Protection System User Guide source Sensor does not respond immediately for cold or out of range communication failure Ambient temperature at Sensor is lt 40 or sensor beyond 150 of the Receiver Sensor may not be paired to Receiver The Sensor only reports temperature and confirms range every two hours Confirm Pairing to Receiver Maintain Sensor temperature or location two hours and one minute Press and release Sensor Interface Button and watch for Light green paired red not paired Observe Receiver for correct fault indication after two hours and one minute Pair the sensor as may be necessary Care and Maintenance Annual system check and maintenance is recommended to confirm proper operation of the system l Keep the pins on the underside of the sensors free of any dirt and debris 2 Keep the area around the sensors free and clear of any objects or materials that may block water reaching the sensor pins in a timely manner 3 Exercise press and release the buttons on the Receiver annually to ensure proper function and that connections are free of corrosion build up that may inhibit unit performance 4 If your home is used seasonally or only occasionally as a vacation home you may want to consider changing out the batteries more
11. r Trouble Shooting Guide Light is System Indication Valve Resolution Position Power Indicator Green Receiver is operating on Wall Power Open Normal Operating State Flashing Receiver is operating on Battery Open Check for power loss reattach Green Power Power Cord Re establish power Press and Release Valve Reset Closed If wall power is not available Receiver and water flow is desired Battery life is switch the Actuator dial to close to Manual position and push down exhausted on the valve actuator handle and valve has manually turn the valve to the closed in the open position fail safe The dial can be found on the position back of the actuator just above the cable assembly ECR 7815 02 2015 MF 100 Page 10 RS 360 Wireless Plumbing Leak Protection System User Guide Status Indicator Off System is NOT in Pairing or Un Open Normal Operating State Pairing Mode System is in good communication with sensors System is not in Manual Override Flashing Receiver is in Pairing Mode Open Pair a Sensor to the Receiver Green Flashing Red Receiver in in Un Pairing Mode Open Un Pair a Sensor to the Receiver Red Lost Communication Fault Open Receiver is not in communication with one or more sensors Flashing System is in Manual Closed Reset the system to monitoring Slow Green Override System Disabled mode via original source wall switch or Receiver push b
12. r additional information Press and Release Sensor Interface button to exit Range Find Mode ECR 7815 02 2015 MF 100 Page 15 RS 360 Wireless Plumbing Leak Protection System User Guide General System Trouble Shooting Guide Issue Status Possible Cause Possible Solution Suggested Action Receiver buttons are unresponsive No lights on the No Power Restore AC Power Check electrical connections check breaker Receiver to the system Status Indicator is System is in Return the System Locate the Remote Manual Wall Switch and Flashing Slow Manual to Normal turn it to the Off position Green Override System Monitoring Mode Disabled Optional Output signal is not Accessory or Unit is not in full The Optional Put the system into a water fault state by working alternate device is alarm mode Output Signal is applying a damp paper towel to the pins on the not responding to Receiver Fault water temp lost communication or low battery at only energized when the unit is in alarm underside of a sensor Receiver Wiring Check wiring connections may connections be loose Receiver does not respond to Sensor Fault Sensor is flashing Fault indicator receiver is not responding Sensor has not been paired to the Receiver Sensor is out of range of the Receiver Pair the Sensor to the Receiver Confirm range via Sensor Interface button Water Fault Conf
13. ss and release to manually close the valve Valve Reset Press and release to clear system faults and to open the valve ECR 7815 02 2015 MF 100 Page 5 RS 360 Wireless Plumbing Leak Protection System User Guide Alarm Silence Press and release to Silence audible alarm does not open the valve or clear faults Pairing works in conjunction with desired Sensor or Repeater Press and hold for 5 seconds to enter Pairing mode to join Sensor or Repeater to the network Press and hold for 15 seconds to enter Un Pairing mode to remove a Sensor or Repeater from the network Factory Reset To be used only during initial installation and start up Caution Use at initial system installation and to clear all wireless pairings System Status Indicator Lights 6 N s 15 Seconds to Unpair Device System Receiver o EEE Ser oiae ereraa aeeoea Function Buttons 4 N Valve State Indicator Wate Position Green Vatre Open Red Valve Closed Water Fault Indicator O ater alarm Red Water Detected at Sensor FACTORY RESET Temperature Fault Indicator aed Temperature Alarm Amber Low Temperature Detected at Sensor Battery Fault indicator Low Battery Alarm Red Low Battery at Sensor or Repeater ol O Nam morenas O Factory Reset Button Caution use at initial system installation and to clear all wireless pairings ECR 7815 02 2015 M
14. sstreetssstetessttetssertesssereeeesereeeeee 9 Notm l Monitoring S116 jas cab ccosavantecschecetetavenscacatesstalensesuasatiasvtecananatesqacetesenanteesatanetesenaaieenataceeanavense 9 System Fault Indicators iscr Secs E A EE ele aye aa ase anaes 9 Receiver Trouble Shooting Guide miccjcceaesaesaasrectcanaenasantnasgcensegnadnecxastaaeanasantcentaueqnanadatanaceaaeondans 10 Wireless Sensor Trouble Shooting Guide goss wdiuisnsscadGapinicnsicesdnassidewesducstendunea dlowpudasinondenddepvinaiindsiese 14 General System Trouble Shooting Guide sicessivescccsesasennbivesonesdesstae sovachsendesdensbivehivenouaidoustwastcesaenianes 16 ECR 7815 02 2015 MF 100 Page 2 RS 360 Wireless Plumbing Leak Protection System User Guide RS 360 System Operation and Overview Introduction Thank you for trusting your leak detection requirements to Reliance Detection Technologies We are confident you will find our system easy to use and reliable We take great pride in providing you with a quality product and are always available to assist you with installation or operation questions We can be reached M F 8 30 am to 5 00 pm EST at 888 771 4929 via email info reliancedetection com or via facsimile 203 481 5036 Additional product information and Frequently Asked Questions can also be found at www reliancedetection com General Overview of the System The Model RS 360 Wireless Plumbing Leak Protection System is designed to automatically shut down th
15. utton Valve State Indicator Green System is in normal monitoring mode Open Normal Operating State Red Valve has closed for one of the Closed following Water Fault at Sensor s Locate the sensor s Press and Release Reset button Temperature Fault at Sensor s at the Sensor Press and Release Valve Reset at Receiver Restore AC Power to Receiver Battery Fault at Receiver Press and release Valve Reset at Receiver ECR 7815 02 2015 MF 100 Page 11 RS 360 Wireless Plumbing Leak Protection System User Guide Manual Override at Receiver Reset the system to normal monitoring mode via original source wall switch or Receiver push button At Wall Switch Water Fault Indicator Off Normal Open Normal Operation State Red A water fault has been detected at Closed Locate the sensor s sensor s Press and Release Reset button at the Sensor Press and Release Valve Reset at Receiver ECR 7815 02 2015 MF 100 Page 12 RS 360 Wireless Plumbing Leak Protection System User Guide Temperature Fault Indicator Off Normal Open Normal Operation State Amber A low temperature fault has been detected at a sensor s Closed Locate the sensor s Press and Release Reset button at the Sensor Press and Release Valve Reset at Receiver Battery Fault Indicator Off Normal Open Normal Operation State Red A low battery fault has been detected at
16. valve are powered by the Receiver All valves include a manual override knob to open and close the Valve as desired NOILISOd OLNV NI INYA musi ECR 7815 02 2015 MF 100 Page 8 Normal System Functions and Features Normal Monitoring State Normal Monitoring State Device Light Other Sensor Receiver Power Indicator Green Audible Alarm Off Valve State Indicator Green Valve Open System Fault Indicators System Fault Device Light Other Water at Sensor Sensor Red Flashing Receiver Water Fault Indicator Red Audible Alarm On Valve Closed Low Temperature at Sensor Sensor Amber Flashing Receiver Temperature Fault Indicator Amber Audible Alarm On Valve Closed Low Battery at Sensor Sensor Red Flashing Receiver Battery Fault Indicator Red Audible Alarm On Chirping Valve Open Low Battery At Receiver Sensor Receiver Battery Fault Indicator Flashing Red Audible Alarm On Chirping Valve Open valve will fail safe closed before battery becomes exhausted Lost Communication Sensor Red Flashing after 15 minutes 2 part process Sensor responds Receiver Status Indicator Red after 120 minutes Audible Alarm after 15 minutes Receiver amp Valve Closed Valve after 120 minutes of lost communication RS 360 Wireless Plumbing Leak Protection System User Guide Receive
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