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1. ECKS O Make sure you keep the controller clean whilst protecting it from rain or water Never hose off your scooter or place it in direct contact with water Page 11 Keep wheels free from lint hair sand and carpet fibres Visually inspect the tyre tread If less than imm 1 32 please have your tyres replaced by your local dealer All upholstery can be washed with warm water and mild soap Occasionally check the seat and back for sagging cuts and tears Replace if necessary Do not store your scooter in damp or humid conditions as this will lead to mildew and rapid deterioration of the upholstery parts Royale By Drive Owner s Handbook Royale_IFU 06 12 O All moving mechanisms will benefit from simple lubrication and inspection Lubricate using petroleum jelly or light oil Do not use too much oil otherwise small drips could stain and damage carpets and furnishings etc Always perform a general inspection of the tightness of all nuts and bolts ANNUAL SERVICE We recommend the scooter is servicing by annually by your dealer or competent technician Service schedules are available from Drive Medical Page 12 TROUBLESHOOTING AND FAULT REPAIR S DRIVE controller Your scooter is fitted with a S Drive controller which continuously monitors the operating conditions of your scooter Error Number Fault Impact on Notes Reference Scooter 1 Low Voltage Error flashing The battery requires charging or2. ROYALE Gs Drive Medical Design amp Manufacturing NY 11050 Gk Drive Medical Ltd HX5 9JP Drive Medical GmbH amp Co KG D 88316 Isny tad C Part No Royale_IFU Issued June 2012 Illustrations photographs and specifications may be subject to change The team at Drive Medical develops its products to give our customers the freedom to live independently This encompasses their daily home life and provides them with the opportunity to enjoy an outing with family and friends Our goal is to develop a range that will provide individuals with a chance to enjoy every day life Royale Scooter Owner s Handbook drive CONTENTS 1 Safety Instructions 2 Electromagnetic Interference EMI 3 Specifications 4 Comfort Adjustment 5 Control Panel Operation 6 Charging Instructions Do not ride your Do not make a sharp 7 Battery Instruction and Maintenance dose turn An sudden stop 8 Scooter Maintenance and Repair while riding your 9 Troubleshooting and Fault Repair dd 10 Warranty SAFETY INSTRUCTIONS Do not attempt to Do not remove your climb curbs greater hands and legs from than limitation shown the scooter when in the specification driving Always use a seat belt Never operate the and keep your feet on scooter while you are the scooter all the under the influence of time alcohol Do not ride your Do not allow scooter during snow in order to avoid unsupervised children Never use mobi
3. ble 4 Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter 5 Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or replacement clearly as a direct result of a manufacturing or material defect Such items include among others motor brushes tyres arm pads seat cushion fuses bulbs tiller cover rear shroud front shroud 6 The above warranty conditions apply to brand new scooter purchased at the full retail price If you are unsure whether your scooter is covered check with the service agent 7 Under normal circumstances no responsibility will be accepted where the scooter has failed as a direct result of a The scooter or part not having been maintained in accordance with the manufacturer s recommendations b Failure to use the manufacturer s specified parts c The scooter or part having been damaged due to neglect accident or improper use d The scooter or part having been altered from the manufacturer s specifications or repairs having been attempted before the service agent is notified In the event of your scooter requiring attention contact the stockist from where you bought the scooter and give all relevant details so they can act quickly The manufacturer reserves the right to alter without notice any weights measurements or other technical data shown in this manual All
4. ctions prior to using your power scooter 1 If equipped with pneumatic tyres please check for the tyres are inflated to the correct pressure 2 Please check all electrical connections and make sure they are tight and not corroded 3 Please check all harness connections and make sure they are secured properly 4 Please check the brakes Weight limitation 1 Do not exceed the weight capacity stated in the Specification section Exceeding the weight capacity voids your warranty Drive will not be held responsible for injuries or property damage resulting from failure to observe weight limitations 2 Do not carry passengers on scooters Carrying passengers on scooter may affect the centre of gravity resulting in a tip or a fall 9 Tyre inflation 1 If your scooter is equipped with pneumatic tyres check the tyre pressure every week 2 The correct tyre pressure will prolong the Royale By Drive Owner s Handbook Royale_IFU 06 12 lite of your tyres and ensure a smooth ride 3 Do not under inflate or over inflate your tyres It is critically important that tyre pressure is maintained between 25 30 psi 2 0 2 4 bar Temperature 1 Some of the parts of the power scooter are susceptible to change in temperature The controller can only operate in temperature that ranges between 25 C 500C 2 At extreme low temperatures the batteries may freeze and your scooter may not be able to operate In extreme h
5. ease the lever to stop the scooter The user Forward Reverse To allow the scooter to move forward press the F side of the Forward Reverse button located on the right hand side of the handlebar To allow the scooter to reverse press the R side of the button When the R side is pressed the scooters indicators will flash and a buzzer will sound to alert people that the scooter is reversing Always ensure that you check behind you and use your mirrors when reversing d Speedo Operation The speedo will show speed the scooter is currently travelling at in miles per hour mph or kilometers per hour kph To change the speedo to show mph or kph 1 Hold down the MODE and SET buttons until the clock starts flashing 2 Then press the MODE button until the kph or mph is flashing Royale By Drive Owner s Handbook Royale_IFU 06 12 e f g 3 Then press SET to change to the required setting 3 Leave the scooter until the display stops flashing or hold down the MODE and SET buttons for 2 seconds High Low Turn Speed To select high speed press the HIGH LOW button until the display shows H as shown To select low speed press the iL HIGH LOW button until the L display shows L as shown If the display is flashing L then scooter is automatically limiting its speed As a safety feature the scooter will automatically limit it s sp
6. eating back angle backward Page 5 CONTROL PANEL OPERATION Display a Displays in mph or kph High Low Shows H or L top speed Turn Speed Will flash for turn speed Battery remaining capacity and charging indicator Power Indicator EP AA Ce ODO 99999 km max meer TBD OO eas a emperature C F modes 4 Flashes when reverse is 7 Reverse Light engaged Error Will illuminate when the Message scooter detects an error Royale By Drive Owner s Handbook Royale_IFU 06 12 n LED y Left Indicator Green 1 Hazard Light Red 2 Warning Light Red 3 Parking lamp Amber 4 Headlight Blue 5 Y Right Indicator Green 6 Buttons Left Indicator 7 High Low speed 8 Horn 9 Right Indicator 10 Hazard Light 11 LCD Display 12 Headlight button 13 MODE switch 14 SET switch 15 Side lights control 16 Page 6 a Braking The scooter has an electromagnetic brake which operates automatically when the speed lever is released It also features a cable brake which can be operated by the user To operate the cable brake squeeze the lever on the left hand side of the handlebars b Speed Lever Throttle Tr The user moves the scooter by moves the side of the handlebars The more the user moves the lever on the right hand lever the faster the scooter will travel Rel
7. ed attendant A trained attendant can be defined as a family member or care professional especially trained in assisting a scooter user in various daily living activities Consult with your physician if you are taking any medication that may affect your ability to operate your scooter safely 6 Do not attempt to lift or move a scooter by any of its removable parts including the armrests seats or shrouds Personal injury and damage to the scooter may result 7 Never try to use your scooter beyond its limitations as described in this manual Royale By Drive Owner s Handbook Royale_IFU 06 12 10 11 12 13 14 15 16 17 18 19 Please do not sit on your scooter while it is in a moving vehicle such as a car bus or train Keep your hands away from the wheels tyres while driving scooters Be aware that loose fitting clothing can become caught in the drive wheels Consult your physician if you are taking prescribed medication or if you have any certain physical limitations Some medications and limitations may impair your ability to operate scooters in a safe manner Do not drive or sit on the scooter when in freewheel mode Do not remove the anti tipper if fitted Always switch off the scooter and charger and disconnect the battery before doing any work or using any tools on the scooter Do not attempt to lift or move your scooter by any of its removable parts such as the armrests
8. eed when cornering Power Indicator The remaining power in the battery is shown by the display status below EN FI F l I I mm EIRE EIRE 55 AO DS CS GS ee T ll T 100 85 70 30 Once the power level drops below 30 the gauge will flash and the warning sound will beep at 5 second intervals informing the user to recharge the batteries as soon as possible Clock To change the clock 1 Hold down the MODE and SET buttons until the clock starts flashing 2 Then press the MODE button until the hour is flashing Page 7 Cb 3 Then press SET to change until the m Temperature hour is at the required setting The temperature gauge will show the 4 Press the MODE button again so the ambient temperature in oC or oF minutes are flashing 5 Press the SET to change until the hour is at the required setting To change the temperature to C or F 1 Hold down the MODE and SET butt til the clock starts flashing 6 Leave the scooter until the display i a O stops flashing or hold down the MODE 2 Then press the MECS chien until and SET buttons for 2 seconds the temperature gauge is flashing 4 Then press SET to change to the required setting 5 Hold down the MODE and SET buttons for 2 seconds h Odometer When the scooter is first started it will show ODO and the total mileage of the sco
9. ery often caused by a poor battery connection Check all connections from the batteries to the controller Note If you experience any technical problems it is recommended that you check with your local dealer before attempting to troubleshoot on your own The following symptoms could indicate a serious problem with your scooter Contact your local dealer if any of the following arises Motor noise Frayed harnesses Cracked or broken connectors Uneven wear on any of tires Jerky motion Pulling to one side Bent or broken wheel assemblies Does not power up Powers up but does not move OONDPAN Royale By Drive Owner s Handbook Royale_IFU 06 12 Page 13 WARRANTY There is a comprehensive twelve month warranty from the date on which your new scooter is delivered The warranty covers the scooter for repairs or replacement during this period For more detail please see the Warranty Conditions below Warranty Conditions 1 Any work or replacement part installation must be carried out by an authorized Drive Medical dealer service agent 2 To apply the warranty should your scooter require attention please contact the designated service agent listed above 3 Should any part of the scooter require repair or full or part replacement as a result of a manufacturing or material defect within twelve months of receiving the scooter replacement parts will be supplied free of charge Note This guarantee is not transfera
10. every two weeks even if the scooter has not been used Failure to do so will reduce the longevity of the batteries BATTERY MAINTENANCE Read through the charger operating instructions before using Make sure you charge the battery every time after you use the scooter Recharge the batteries at least every two weeks even if the scooter has not been used Failure to do so will reduce the longevity of the batteries If the battery cannot be fully charged Orange light cannot turn to Green or if the Orange light turns to Green immediately please report this to your dealer The battery may be defective The voltage difference between the two batteries on a power unit cannot be more than 0 5 V the battery case should be inspected for cleanliness and evidence of damage If the charger LED is lit red and the charger is connected to the scooter check if the charger is defective or if the cable wiring connection is poor Please keep the battery and connectors clean otherwise the charging and battery performance will be poor Page 10 SCOOTER MAINTENANCE Your power scooter is designed for minimal maintenance However like any motorized vehicle it requires routine maintenance To keep your scooter for years of trouble free operation we recommend you follow the following maintenance checks as scheduled DAILY CHECKS 1 Visual check on the conditions of tyres 2 Inspect the battery gauge o
11. figures measurements and capacities shown in this manual are approximate and do not constitute specifications Royale By Drive Owner s Handbook Royale_IFU 06 12 Page 14 Appendix A Service Record YEAR 3 4 5 YEAR 3 4 5 A Controller Upholstery a TTT TA i i RNB a SR RER rams Ru condition a LL COS ia E O E Wheels and Reverse Tyres ic TT ee 0 EE A TY a E EA List Items repaired Ss y pes AA AE O SR RE ps LOT Chassis SRE Lo D Royale By Drive Owner s Handbook Royale _IFU 06 12 Page 15 Royale By Drive Owner s Handbook Royale_IFU 06 12 Page 16
12. he greater the protection At this time current technology is capable of providing at least 20 V m of immunity level which would provide useful protection against common sources of radiated EMI Following the warnings listed below should reduce the chance of unintended brake release or powered scooter movement that could result IN serious Injury 1 Do not turn on hand held personal communication devices such as citizens band CB radios and cellular phones while the powered scooter is turned on 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them 3 If Unintended movement or brake release occurs turn the powered scooter off as soon as it is safe 4 Be aware that adding accessories or components or moditying the powered scooter may make it more susceptible to interference from radio wave sources Note It is difficult to evaluate the effect on the overall immunity of the powered scooter 5 Report all incidents of unintended movement or brake release to the powered scooter manufacturer and note whether there is a radio wave source nearby Royale By Drive Owner s Handbook Royale_IFU 06 12 TURN OFF YOUR POWERED SCOOTER AS SOON AS POSSIBLE IF YOU EXPERIENCE THE FOLLOWING gt Unintentional scooter movements gt Unintended or uncontrollable direction gt Unexpected brake release The higher the immunity level the greater the protection Your powe
13. igh temperatures it may operate at slower speeds due to a safety feature of the controller that prevents damage to the motors and other electrical components ELECTROMAGNETIC INTERFERENCE The rapid development of electronics especially in the area of communications has saturated our environment with electromagnetic EM radio waves that are emitted by television radio and communication signals These EM wave are invisible and their strength increases as one approaches the source All electrical conductors act as antennas to the EM signals and to varying degrees all power wheelchairs and scooters are susceptible to electromagnetic interference EMI The interference could result in abnormal unintentional movement and or erratic control of the vehicle Power scooters may be susceptible to electromagnetic interference EMI which is interfering electromagnetic energy emitted from sources such as radio stations TV stations amateur radio HAM transmitters two way radios cellular phones and alarm systems The interference from radio wave sources can cause the power scooter to release its brakes Page 3 move by itself or move in unintended directions It can also permanently damage the powered scooter s control system The intensity of the EM energy can be measured in volts per meter V m Each powered scooter can resist EMI up to a certain intensity This is called immunity level The higher the immunity level t
14. le Make sure that there accidents as de ihe phones or radio are no obstacles behind Sune PS j transmitters such as you while reserving batteries are charging walkie talkies your scooter Royale By Drive Owner s Handbook Royale_IFU 06 12 Page 1 Warning Do not operate your scooter for the first time without completely reading and understanding this owner s handbook 1 Do not operate scooter on public streets and roadways Be aware that it may be difficult for traffic to see you when you are seated on the scooter Obey all local pedestrian traffic rules Wait until your path is clear of traffic and then proceed with extreme caution 2 To prevent injury to yourself or others always ensure that the power is switched off when getting on or off of the scooter 3 Always check that the drive wheels are engaged drive mode before driving Do not switch off the power when the scooter is still moving forward This will bring the chair to an extremely abrupt stop 4 Do not use this product or any available optional equipment without first completely reading and understanding these instructions If you are unable to understand the warnings cautions or instructions contact your dealer before attempting to use this equipment otherwise injury or damage may occur 5 There are certain situations including some medical conditions where the scooter user will need to practice operating the scooter in the presence of a train
15. n the display to determine if batteries need to be charged WEEKLY CHECKS Your scooter comes with standard pneumatic tyres Make sure to maintain the pressure of the tires between 30 35 psi MONTHLY CHECKS Visually inspect the controller harnesses Make sure that they are not frayed cut or have any exposed wires SEMI ANNUAL CHECKS Check the motor brushes We recommended that your authorized dealer inspect the brushes every six months or sooner if your power scooter is not operating smoothly If inspection determines excessive wear on the brushes they must be replaced or motor damage will result The brushes should be inspected for wear and colour of the braiding inside the spring If the braiding is dark brown red silver purple or gold then the brush needs replacing Royale By Drive Owner s Handbook Royale_IFU 06 12 Warning Failure to maintain the brushes could void the power scooter warranty To inspect or replace the motor brushes 1 Unscrew the motor brush caps by using a screwdriver on the caps shown by the white arrow 2 Remove the brushes 3 Inspect the brushes for wear replace if less than 9mm 4 Replace the brushes if necessary Inspect the state of the battery terminals every six months Make sure that they are not corroded and the connections are tight Periodically apply a thin film of petroleum jelly on the surface of terminals to guard against corrosion CH
16. nector is connected properly e Check if there is any short circuit on the output connection Page 9 If red LED keeps flashing e Check that the battery connection is reversed e Check that there is no short circuit on the output connection e Check that the ambient temperature is not too low 0 C or less e The battery charger may be defective if the red LED still keeps flashing Charging LED orange cannot turn to green e The battery might be defective please stop charging and have the battery be repaired If the charging LED orange turns to green fully charged immediately e The battery may be already fully charged e The battery may be defective if the battery is not fully charged 6 CAUTION Before using the battery charger read all instructions and safety labels 1 Use the battery charger in a well ventilated area 2 To avoid the risk of injury charge only lead acid or gel cell type rechargeable batteries 3 Please turn off the power after charging and remove the charger from the scooter Charging Port Royale By Drive Owner s Handbook Royale_IFU 06 12 Important Always charge your batteries in well ventilated areas The charger is intended for indoor use only Do not use outside and protect from outside elements For maximum performance it is recommended that you replace both batteries at the same time if the batteries are weak Recharge the batteries at least
17. oter for 5 seconds Atter this the scooter will show TRIP and When the scooter is first switched on all the the trip distance To reset the trip counter hold the SET button down for 3 seconds display will light up for 3 seconds whilst the scooter runs a self test It the scooter finds an error during this time or during operation error will show on the display the red WARNING light will show and the speedo will display a number see below i Headlight Press the HEADLIGHT button to switch on the headlight Press the button again to switch off the headlight j Side Lights Press the SIDE LIGHT button to switch on the headlight Press the button again to switch off the headlight Battery Ln batteries and check k Indicators battery connections The errors shown by each number are shown below Press the RIGHT INDICATOR or LEFT 2 Motor Check motor connections motor connections INDICATOR button to operate the 3 Short Circuit Check battery and motor indicator which will flash and a buzzer will fe te a connections sound Press the button again to stop the PR Check charger i nal indicator connected 7 Throttle fault Release speed lever and 1 Hazard Warning Light restart scooter Press the HAZARD button to operate the Controller Restart scooter hazard warning light which will flash and a fault buzzer will sound Press the button again to Brake fault Check the scooter is not in stop the light
18. red scooter has an immunity level of 20 V m which should protect against common sources of EMI Warning The scooter itself can disturb the performance of the electromagnetic fields such as emitted by an alarm system Page 4 SPECIFICATION Drive Wheel 41 x 10cm 16 x 4 Front Wheel 41 x 9cm 16 Max Speed 8mph 13kph 12V x 7Oah 2 pes Charger Type 8A Off Board 120 240V Weight Capacity MUW PG S Drive Length 158cm 62 135cm 53 Seat Width 51cm 20 Seat Height 46cm 18 70cm 27 5 104cm 41 15cm 6 46cm 18 Weight Capacity MUW 185kg 29 stone x 3 5 Drive Wheel 41 x 10cm 16 x 4 Front Wheel 36 x 9cm 13 Max Speed 8mph 13kph 12V x 7Oah 2 pcs 135cm 53 Seat Width 51cm 20 Seot Height Seat Depth 46cm 18 Back Height Wheel Base 100cm 39 Ground Clearance 15cm 6 Footwell 46cm 18 x 3 5 Royale By Drive Owner s Handbook Royale_IFU 06 12 ADJUSTMENTS FOR COMFORT Adjustments for Seating Comfort aN PS a TA Press the The flip up a SY bottom to armrest he f L No adjust the ae AS IN height of the adjusted by A _ headrest turning the L a F J El adjustment j y Adj ust the seat E back lever for O Turn the swivel lever downwards to rotate the seat O Push the front lever upwards to move the seat forward and s
19. s freewheel mode Overvoltage Poor battery condition Royale By Drive Owner s Handbook Royale_IFU 06 12 Page 8 BATTERY CHARGING 1 APPEARANCE 2 SPECIFICATION DPower Cord Output Plug to Battery Indicator Green Flash Power On Orange Flash Pre Charge Orange Charging Green amp Orange Flash Charged 80 Green Full Charged Red Flash Defective SWITCHING MODE SWITCHING MODE constant voltage 24V Lead Acid Rechargeable Battery 26Ahr 75Ahr 1 Short Circuit Protection 2 Reverse Power Protection 3 Overheat Protection 4 Charging Plug Protection 20 85 Output Detection Royale By Drive Owner s Handbook Royale_IFU 06 12 3 OPERATING INSTRUCTION Plug in the power cord The LED will flash green when mains power is on Connect the battery charger to the battery Start charging please refer to 4 LED Description The scooter should be charged for 12 14 hours for a full recharge Failure to do this could result in a reduced range 4 LED DESCRIPTION 1 Green Flash Power on 2 Orange Charging 3 Orange Flash Pre charge 4 Green amp Orange Flash Charged 80 5 Green Full charged Floating charge 6 Red Flash Defect 5 TROUBLE SHOOTING If the LED is not lit e Check the mains power If the socket is working then the charger has an error If green LED keeps flashing and cannot turn orange or green e Check that the battery con
20. seats or shroud Do not climb a gradient at an angle Always drive straight up a gradient as this greatly reduces the risk of tipping or a fall Do not climb a gradient steeper than the scooter s limitation Do not drive backwards down any step kerb or other obstacle This may cause the scooter to tip or fall Always reduce your speed and maintain a stable centre of gravity when cornering sharply Do not corner sharply when driving scooters at higher speeds Operating in rain snow salt mist and on icy or slippery surfaces may have an adverse affect on the electrical system Never sit on your scooter when it is being used in connection with any type of lift or elevation product Your scooter is not designed with such use in mind and any damage or injury incurred from such use is not the responsibility of Drive Page 2 Modifications Drive Medical Product has designed your scooter to be as practical as possible However under no circumstances should you modify add remove or disable any part or function of your scooter Personal injury and damage to the scooter may result 1 Do not modify your power scooter in any way not authorized by Drive Do not use accessories if they have not been tested or approved for Drive products 2 Get to know the feel of your power scooter and its capabilities Drive recommends that you perform a safety check before each use to make sure your scooter operates safely Inspe
21. there is a bad connection to the battery 2 Motor Scooter will not There is a bad connection to the motor Check all Connection drive connections between the motor and controller 3 Short Circuit Scooter will not The motor has experienced a short circuit to a battery drive connection Check all motor and battery connections Pa NotUsed Not NotUsed o Not Applicable Not Applicable Not Applicable eee Not Applicable eee 5 NotUsed Not NotUsed o Not Applicable Not Applicable Not Applicable eee Not Applicable eee Inhibit Scooter will not Inhibit circuit has become active not permitting drive Likely drive to be caused by a charger being connected or a fault within the controller or wiring Throttle Fault Scooter will not A throttle fault has been indicated Ensure the throttle is in drive neutral before switching the scooter on Throttle may require calibration Controller Fault Scooter will not A controller fault has been indicated Make sure all drive connections are secure Also cycle keyswitch as this fault can be initiated by a break in the circuit during keyswitch Initiation Brake Fault Scooter will not There is a fault within the electromagnetic brake circuit drive Check all brake and motor connections Make sure controller connections are secure and that the scooter is not in freewheel mode Excessive Scooter will not An excessive voltage has been applied to the controller This Voltage drive is v
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