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Canon iR3100C User Guide Manual

1. o z _ x o ERA oe 5 i u i 2 E Main Unit 9 D 2 E te 5 E amp fS op ceo LU ceo g 20 D e ec D a pem e 20 20 RE En CJ 20 ceo D Saddle Finisher Q2 Platen Cover Type H 2 Finisher Q1 Finisher P1 Puncher Unit L1 Cassette Feeding Unit Y1 Additional Finisher Tray A1 Card Reader C1 Inner 2way Tray C1 42 Copy Tray J1 6 Buffer Pass Unit C1 Staple J1 The Buffer Pass Unit C1 is required to attach the Staple Cartridge D3 Finisher Q1 or Saddle Finisher Q2 5 Paper Deck Q1 7 Feeder DADF L1 System Configuration and Parts 1 11 Downloaded from ManualsPrinter com Manuals External View and Internal View The optional Feeder DADF L1 and Cassette Feeding Unit Y1 are D Feeder DADF L1 2 Security Key Optional 3 Control Panel Main Unit s Right Cover Stack Bypass Main Power Switch Test Button Breaker attached Paper Drawer s Right Cover Paper Drawer 2 2 Output Tray Output Paper Tray Guide Before You Start Using This Machine B Platen Glass 5 Fixing Unit s Upper Cover Duplexing Unit Front Cover Toner Supply Port Cover Toner Cartridge 1 12 System Configuration and Parts Downloaded from ManualsPrinter com Manuals O 3 d Paper Drawer 1 D Control Panel Part
2. e Before loading paper always fan the sheets several times and align the edges to facilitate feeding Also you should always fan paper that has just been removed from a newly opened paper package Downloaded from ManualsPrinter com Manuals Loading Paper 2 3 Routine Maintenance H Routine Maintenance D 4 Load the paper stack into the paper drawer Even out the edges of the paper stack Load the paper stack against the right wall of the paper drawer When loading paper into the paper drawer for the first time set C3 the paper size dial to match the paper size being loaded See Q O Adjusting a Paper Drawer to Hold a Different Paper Size in the Reference Guide ESS When loading paper into the paper drawer make sure that the O paper size setting is the same size of the paper that is being ag e loaded C IMPORTANT e Paper which has been rolled or curled must be straightened out prior to use Make sure that the height of the paper stack does not exceed the loading limit mark paper drawer e When loading 305 x 457 mm paper in the paper drawer remove the left guide and insert it into the hole in the front left side of paper drawer g NOTE e Each paper drawer holds approximately 550 sheets of paper 80 g m e For more information on the print direction of preprinted paper paper which has logos or patterns already printed on it see Relationship between Original Orien
3. Energy Saver key W Numeric keys Press to set or cancel the Energy Saver mode Press to enter numerical values 2 Control Panel Power Switch Sub Power Supply ID key Press to turn the control panel ON or OFF When Press when setting or enabling Department ID turned OFF the machine is in the Sleep mode Management Counter Check key 2 Display Contrast Dial Press to display the copy and print count total on the Use to adjust the brightness of the touch panel touch panel display display 4 Stop key 3 Additional Functions key Press to stop a job in progress such as a scan job Press to specify additional functions copy job or fax job scanning only Help key Start key Press to display explanations of modes or functions Press to start an operation on the touch panel display Main Power Indicator 9 Reset key Lights when the main power is turned ON Press to restore the standard settings of the Error Indicator machine Flashes or lights if there is an error in the machine Touch Panel Display When the Error indicator flashes follow the The settings screen for each function is shown on instructions that appear on the touch panel display this display When the Error indicator maintains a steady red Edit Pen Tray light contact your local authorized Canon dealer Place the edit pen here Processing Data Indicator Sa Edit Pen Flashes or blinks green when the machine is Use to designate areas on the original to co
4. Ej Black hd 100 Auto 1 14 Copy Ratio Finisher Two sided Paper Select gt fa Reena q A b BARA Text Photo Map z v Jem Printer is warming up Special Features System Monitor p s You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations For the further details of the operations see Things You Must Do Before Using This Machine in the Sending and Facsimile Guide C IMPORTANT e f you attempt to use the machine without registering the necessary information correctly the machine may not function properly e Network settings have to be specified in order to send scanned documents to an e mail address an l fax address or a file server See the Network Guide Selecting the Type of Telephone Line Set the type of telephone line that is connected to the machine NOTE e For this setting the optional Super G3 FAX Board is required e The default setting is Tone 1 Press 8 Communications Settings 4 amp Additional Functions Common Settings Timor Sottings Communications Adjustment Cleaning a Mail Box Settings gt gt a Aas i eae gt System Monitor 2 Press User Settings under lt Fax Settings gt Communications Settings Common Settings a Fax Settings gt RX Set
5. Timer Settings Date amp Time Settings D 20 09 2008 10 00 Auto Sleep Time b Thour s Auto Clear Time 2min s Daily Timer Settings Low power Mode Time 15min e System Monitor Things You Must Do Before Using This Machine 1 21 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine Es 3 Enter the current date day month year and time using numeric keys If you are setting the Time Zone QO Press the Time Zone drop down list gt select the time zone where the machine is located NOTE e The default setting is GMT 00 00 e If the desired time zone is not displayed press V or A to scroll through the list Before You Start Using This Machine B If you are setting Daylight Saving Time Press On gt Start Date Timer Settings Date amp Time Settings Time Zone Daylight Saving Time GMT 00 00 on oft Start Date a End Date 20 09 2003 10 00 Q 3 09 2008 10 00 dde e maero System Monitor p amp Timer Settings Date amp Timo Settings Time Zone Daylight Saving Time GMT 00 00 d On off Start Date a GNT 03 00 re I GNT 02 00 GMT 01 00 GNT 00 00 p0 09 2003 10 00 GNT401 00 d baliin 20 09 2008 10 00 GMT 03 00 di e e maere ent 03 30 4 GMT 04 00 B GNT 04 30 System Monitor y Timer Settings Date amp Time Settings Time Zone yarin
6. slseeseesselee I I n xxii Chapter 1 Before You Start Using This Machine Installation Location and Handling leseeeeeeee eens 1 2 Installation Precautions 2 23 oe aegis che meses os xo ath a ere eda reo tede 1 2 Avoid Installing the Machine in the Following Locations 1 2 Select a Safe Power Supply iisssesseseeseeeeee eee 1 4 Provide Adequate Installation Space 0 0 00 cece eee eee 1 5 Moving the Machine 20 00 02 eee 1 5 Handling Precautions asinos crm cies Gath okay dm ea eame mae de raga rires 1 6 What This Machine Can Do 0 cc ccc eee eee 1 8 iv Downloaded from ManualsPrinter com Manuals System Configuration and Parts 00 ccc cece eee 1 11 Optional Equipment 222 as lk au Meee ebria atlas tsa dde dad 1 11 External View and Internal View e 1 12 Control Panel P rts neve err On pe eh ced Pax Pee Rae dae d 1 13 Touch Panel Display ecw x et oer die Rede Lal ea ee ee Rees 1 14 Main Power and Control Panel Power c cece cece e eee eee eee 1 17 How to Turn ON the Main Power 0 0 00 cc 1 17 Things You Must Do Before Using This Machine 0000 cece eee eee 1 19 Selecting the Type of Telephone Line 0 0 00 ens 1 19 Setting the Current Date and Time 20 annuun rnnr nrnna 1 21 Registering This Machine s Fax Number 0 0 000 000 cece eee eee eee 1 24 Regist
7. WARNING For cardiac pacemaker users This product generates a low level magnetic field If you use a cardiac pacemaker and feel abnormalities please move away from the product and consult your doctor xviii Downloaded from ManualsPrinter com Manuals About the Instruction Manuals Contents of the Documentation kits Documentation kit A Instruction Manual CD ROM Volume I IV This contains the multilingual versions of the following guides E Reference Guide Contains the basic operation instructions daily maintenance and troubleshooting instructions B Copying and Mail Box Guide Contains the Copying and Mail Box function instructions B Sending and Facsimile Guide Contains the Sending and Facsimile function instructions B User s Guide This Document Documentation kit B Instruction Manual CD ROM 1 This contains the English French Italian and German versions of the following guides E Reference Guide Contains the basic operation instructions daily maintenance and troubleshooting instructions E Copying and Mail Box Guide Contains the Copying and Mail Box function instructions Instruction Manual CD ROM 2 This contains the English French Italian and German versions of the following guides E Remote UI Guide Contains the Remote User Interface instructions B Network Guide Contains the Network Connectivity and setup instructions Documentation kit C Super G3 FAX Board CD ROM Color Universal Send Kit CD R
8. buen tke nt et e oet akin e ha Dep Ld 4 2 Available Paper Stoke kis orane ep aree pa eee 4 4 Check Sheet for the Periodic Inspection of the Breaker 000 0000 000 e cee 4 6 4 1 Downloaded from ManualsPrinter com Manuals Appendix 5 ail unctional Operations The iR 3100C iR 3100CN offers the user many functions such as printing scanning copying and sending which can be used together The following table provides you with the details of multifunctional operations V Available Unavailable A Available but with conditions Receive Copy Scan and Print via Net JV JV V V V V V V JV J Y work Receive Vis Fax J J v z Data GE NECEM ee E ata via Net v M v v vV v v V vV J of Send work via Fax V JG J Wa yrs J yrs yrs yn AME REA TE MENU DUE Scan Mail Box Send v v JW y Was J yrs rs Copy V v v v J Copy Scan and Print 4 2 Multifunctional Operations Downloaded from ManualsPrinter com Manuals 1 The machine s performance may be affected if image processing such as compression enlargement reduction and rotation are carried out 2 The output order of competing jobs varies depending on whether an optional finisher is attached When an optional finisher is attached one set is output alternately for each job When an optional finisher is not attached one page is output alternately fo
9. f NOTE e If a message prompting you to load paper appears during printing the remaining prints are automatically made after you load the correct paper If you select another paper drawer the remaining prints are made after you press OK To cancel printing press Cancel e The following paper sizes can be loaded into paper drawers 1 2 3 and 4 Paper drawer 1 A4 A4R A5R and envelopes Paper drawer 2 3 4 305 x 457 mm A3 A4 A4R and A5R Envelopes can be loaded into paper drawer 1 only if the optional Envelope Feeder Attachment C1 is attached Paper drawers 3 and 4 can be used only if the optional Cassette Feeding Unit Y1 is attached e For more information on available paper stock that can be loaded into the paper drawers see Available Paper Stock in the Reference Guide EUNT Load paper E System Monitor p 2 2 Loading Paper Downloaded from ManualsPrinter com Manuals 1 Press and release the button on the paper drawer in which you want to load paper 2 Grip the handle and pull out the paper drawer until it stops 3 Open a package of paper and remove the paper stack CAUTION When loading paper take care not to cut your hands on the edges of the paper C important Rewrap any remaining paper in its original package and store it in a dry place away from direct sunlight NOTE e For high quality printouts use paper recommended by Canon
10. and instructions that should be observed for safety A WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to the machine e NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended vi Downloaded from ManualsPrinter com Manuals Legal Notices Preventing Counterfeit Documents This machine includes a function for aiding in the prevention of counterfeit documents If you are copying documents that resemble paper money closely you may be unable to get an appropriate image C This CE Marking shows compliance of this equipment with Directive 73 23 EEC and Directive 89 336 EEC both as amended by Directive 93 68 EEC Laser Safety This product is certified as a Class 1 laser product under IEC60825 1 1993 and EN60825 1 1994 This means that the poduct does not produce hazardous laser radiation Since radiation emitted
11. Envelopes 1 Plain Colour and Pre punched paper are from 64 to 105 g m 2 Recycled paper is from 64 to 80 g m 3 Heavy paper is from 106 to 163 g m If heavy paper is loaded in a paper drawer the Two sided mode cannot be selected 4 Some types of tracing paper cannot be used 5 Use only A4 transparencies made especially for this machine 6 If the optional Envelope Feeder Attachment C1 is attached to paper drawer 1 envelopes can be loaded 4 4 Available Paper Stock Downloaded from ManualsPrinter com Manuals Paper Source Paper Size Width x Length Paper Paper Stack Paper Drawer 1 Brewer Bypass Deck 2 3 4 YP SRA3 320 mm x 450 mm vV 305 mm x 457 mm M v E A3 297 mm x 420 mm vV V m A4 297 mm x 210 mm V M vV vV A4R 210 mm x 297 mm V M A5R 148 mm x 210 mm V V v E ISO B5 176 mm x 250 mm v v ISO C5 162 mm x 229 mm v vV COM 10 104 7 mm x 241 3 mm v v Envelope Monarch 98 4 mm x 190 5 mm v m v DL 110 mm x 220 mm v v Yougata 4 105 mm x 235 mm v v z Irregular Size 99 mm x 140 mm to E _ P B 320 mm x 457 mm 1 If the optional Envelope Feeder Attachment C1 is attached to paper drawer 1 envelopes can be loaded g NOTE e For instructions on loading paper see the following sections Paper Drawers Loading Paper in the Reference Guide Paper Deck Paper Deck Q1 Optional in the R
12. cause a short circuit and result in a fire Clean the machine using a slightly dampened cloth with a mild detergent mixed with water Do not use alcohol benzene paint thinner or other flammable substances Check detergent for flammability prior to use If flammable substances come into contact with a high voltage area inside the machine it may result in a fire or electrical shock e There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire A CAUTION e The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock e When removing jammed paper or replacing the toner cartridge take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stain
13. inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Do not remove protective housings or external covers except as directed by the equipment s Reference Guide vi Downloaded from ManualsPrinter com Manuals Additional Information When servicing or adjusting the optical system of the product be careful not to place screwdrivers or other shiny objects in the path of the laser beam Also accessories such as watches and rings should be removed before working on the product The reflected beam even though visible or invisible can permanently damage your eyes The labels shown below are attached to the laser scanner unit inside the machine CAUTION CLASS 28 INVISIBLE LASER RADIATION WHEN OPEN AND Ti S DEFEATED AVOID EXPOSURE TO THE VORSICHT VNSICHTBARE LASERSTRAHLUNG KLASSE 38 WENN ABDECKUNG GE FFNET UND A SICHERHEITSVERRIEGELUNGEN UBERBRUCKT NICHT DEM STRAHLAUSSETZEN FUS 8O13 LOQUEO SEGURIDAD EVITE LA EXPOSICI N AL HAZ VARNING KLASS 28 OSYNLIG LASERSTR LNING N R DENNA DEL AR GPPNAD OCH SP RRAR R URKOPPLADE STRALEN AR FARLIG VAROITUS LUOKAN 38 wicvwirr mivee LASER STE AUATTUNA JA SUOLALUKTTUXSET POISTETTUNA VALTA ACISTOMISTA SATEELLE Invisible laser radiation when open KLASS 3B OSYNLIG LASERSTRALNING N R DENNA DEL AR PPNAD DANGER AVOID DIRECT EXPOSURE TO BEAM VA
14. their original positions 3 Continue to follow the procedure and instructions displayed on the touch panel display Once you have removed all of the jammed paper in locations other than the feeder printing or copying resumes If there is paper that still needs to be removed a screen indicating how to clear that paper jam appears on the touch panel display Repeat the procedure from step 1 f NOTE You do not have to re enter the number of copies or prints even if you are printing multiple sets The machine automatically recalculates the number of copies or prints to make based on the number of sheets that have jammed Clearing Paper Jams 3 5 Downloaded from ManualsPrinter com Manuals Troubleshooting a Troubleshooting je EN b b D Lisb t Error Messages List of Error Codes without Messages If a job or operation does not complete successfully check the error code and perform the necessary operations according to the error code displayed You can check the error code on the Details screen under Log from the System Monitor screen See Job Details in the Reference Guide If a send receive or fax job does not complete successfully the error code is printed in the Results column on the Activity Report and Send Report See Printing Communication Reports in the Sending and Facsimile Guide Perform the necessary procedures according to the error code NOTE If a send job is cancelled STOP is pr
15. x Tr demarkS usd onte arid be dead e e br a dia neat dena e QU Dna eaten tiated x Copyright oo aati tet siaaa erm eave Hein nid cohen ove gy ae oa VBL cel ace a caet ea e a ad xi Disclaimers ires aa aa dor es Rn ns Rd dai eed Gd wae SCR RD each dA Y dvd Ri E xi Legal Limitations on the Usage of Your Product and the Use of Images xii Important Safety Instructions selle nnn nnn xiii Installatiot 2 5 ne rr e mE Ew uses RS ae bee anes Mae ORE ada Dd Wad xiii Power SUPPIY iad soe gap lene eh etes dup n Ede d ine Dese e Myers Mab ony E es pde ae xiv Handling iss 2 errem ne ee waa eee sr Supreme ure dea eee ae XV Maintenance and Inspections 0 0 0 eee xvii GONSUMADIES PC E E a EA EEE A aaa E D AA NAS AA A xviii Other Warnllgs ide sardina a tak aE a tt oth stihl E ately dap TA xviii About the Instruction Manuals 0 00 cee eee ee eee eee xix Contents of the Documentation kits 2 2 0 0 tees xix Documentation kit A llslissseselee eran xix Documentation Kt Basa s ea aane den ie eek en aid odes ad weed wane cm wd xix Documentation kit Co 0 cent hh ha xix User Manual CD ROM Menu 0 00 cece cece eee eee XX System Hequiremients quebec ek Va dere cs dr ird aqna a at ae sb arena in ect Xx Using The CD ROM Men xke sak isses deck necne et cci pate d atat xxi Periodic Inspection of the Breaker 0 0 c cece eee ee eee nenne xxii Checking the Breaker
16. OM This contains the English French Italian and German versions of the following guides B Sending and Facsimile Guide Contains the Sending and Facsimile function instructions g NOTE The Super G3 FAX Board CD ROM and Color Universal Send Kit CD ROM come with the optional Color Universal Send Kit or Super G3 FAX Board Downloaded from ManualsPrinter com Manuals User Manual CD ROM Menu The User Manual CD ROM Menu is software that enables you to select and view PDF Manuals included on the CD ROM via your computer screen Follow the instructions below to use the User Manual CD ROM Menu System Requirements The User Manual CD ROM Menu can be used in the following system environments Windows Macintosh Windows 95 98 Me Windows NT Service Pack 3 or later OS Windows 2000 Service Pack 3 or later e s A Windows XP Service Pack 3 or later Windows Server 2003 Memory The memory required to run the above operating systems Computer A computer that can run the above operating systems Display A resolution of 1024 x 768 pixels or higher Recommended IMPORTANT The CD ROM Menu starts automatically You can also start the CD ROM using the startup exe icon in Windows If the PDF manual does not open from the CD ROM menu open the PDF file directly from the manuals folder on the User Manual CD ROM XX Downloaded from ManualsPrinter com Manuals Using The CD ROM Menu This section d
17. PS and PCL priniting capability This kit is standard equipped in the iR 3100CN Color Network Print Unit can efficiently output various data types including large and complex files such as combining colour graphics photos and text Adobe PostScript 3 files detailed graphics etc Only one colour network printer kit can be installed at the same time What This Machine Can Do 1 9 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine Es Before You Start Using This Machine B Using the Remote User Interface See the Remote UI Guide You can control functions such as confirming the status of the machine job operations and printing instructions for data saved in inboxes all from your PC s web browser Scanning optional See the Color Network ScanGear User s Guide Scanning image data into computers is a function that is available if the iR 3100C iR 3100CN is upgraded with printer and network capabilities You can scan images of up to AS in size at a resolution of 600 x 600 dpi The optional Color Network Multi PDL Printer Kit Standard equipped in iR 3100CN Color Network UFR Printer Kit or Color Network Printer Unit Scannin Exporting data must be installed in order to use this function image data to a computer 1 10 What This Machine Can Do Downloaded from ManualsPrinter com Manuals m Configuration and Parts Optional Equipment ao
18. RNING STR LEN R FARLIG LUOKAN 3B NAKYMATTOMALLE LASER S TEILY AVATTUNA CAUTION cuss ss INVISIBLE LASER RADIATION WHEN VAROITUS ora arin ee i n7 AT DNIBT m ATTENTION savonnemenriasen ivisieie oe ciassessevcas GE AW HET RM ORM MARRANA D OUVERTURE EVITEZ L EXPOSITION AU FAISCEAU ER neassunssurdemibemuh MELEN VORSICHT YNSICHTBARE LASERSTRAHLUNG KLASSE 38 WENN o ABDECKUNG GEOFFNET NICHT DEM STRAHL AUSSETZEN N RADIACI N LASER INVISIBLE DE CLASE 38 PRESENTEAL FECT EASE ROL vei PRECAUCION ABRIR EVITE LA EXPOSICI N AL HAZ E AicseaSawuce This Product has been classified under IEC60825 1 1993 and EN60825 1 1994 which comform to the following classes CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A RAYONNEMENT LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO LASER DE CLASE 1 APARELHO A LASER DE CLASSE 1 CAUTION Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure viii Downloaded from ManualsPrinter com Manuals About the ENERGY STAR Program Only iR 3100CN This copier model meets ENERGY STAR Program for energy efficiency The International ENERGY STAR Office Equipment Program is an ntl 17 international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that eff
19. Tims GMT 00 00 on oft Start Date gt End Date J 20 09 2003 10 00 Q 3 09 200 10 00 Sie e maere System Monitor y 1 22 Things You Must Do Before Using This Machine Downloaded from ManualsPrinter com Manuals Q Select the month and day from the Month and Day drop down lists respectively Q Press or to enter the time of day you want Daylight Saving Time to take effect gt press OK Press End Date gt make the settings in the same way as Start Date press OK NOTE e f you set Daylight Saving Time the machine automatically sets the standard time of the machine one hour forward at the specified date and time e The default setting is On Between 2 00 a m on the last Sunday of March and 3 00 a m on the last Sunday of October e The time can be set in one hour increments from 0 to 23 hours 4 Press OK The selected mode is set Timer Settings Month March v Day Final vj suy Y Time di rou con also urat 0 23 Cancel System Monitor y Timer Settings Date amp Time Settings Daylight Saving Time on ort Time Zone GMT 00 00 v Start Date End Date gt 20 09 2008 10 01 38 09 2003 10 00 Q aepo System Monitor j 5 Press Done repeatedly until the Send Basic Features screen appears Things You Must Do Before Using This Machine Downloaded from ManualsPrinter com Manuals 1 23 Befo
20. achine such as parts and their functions and how to turn ON the main power Installation Location and Handling 0 00 saana anaana Installation PreCautiOns 25 certi d Sede PEERS PRO qe EEPE TERRI NOS CES Handling Precautions ueipeshecscex reni kPerbsas oeseg dde n eter Re Pee acne What This Machine Can DOo 2 net br ERREUR RE Rr bb bee Ere ERE ERI ec eau Se System Configuration and Parts 1 0 0 0 ree Optional EQuIPMENt aces cco enie cee eee t Opt eR bb D dede LAS REDUCE en didus External View and Internal View sliilsslssse le n ne Control Panel Pants c aie d ned de ee ead ee ee RE RE d e Touch Panel Display eae RE ec be br da uper eeu gs Main Power and Control Panel Power 0000 cece hn How to Turn ON the Main Power 0 0 0 0 0 0 cece ree Things You Must Do Before Using This Machine l l lesen Selecting the Type of Telephone Line lllissslssesee eI Setting the Current Date and Time liliis lee Registering This Machine s Fax Number 0 00 0000 le Registering Sender Names uses ae realem puce d epu eq eee Registering the Unit s Name isssusssssssssllll Rl n n Displaying a Help Screen 1 2 2 ett mrt Downloaded from ManualsPrinter com Manuals In ation Location and Handling this section prior to using this machine Installation Precautions Avoid Installing the Machine in the Following Locations W Avoid lo
21. ation and Parts 1 15 Before You Start Using This Machine Es e The meaning of the icon type of job that appears in the Job Print Status Display Area on the bottom left of the screen is described below Icon Type of Job Description E Copy Job Send Fax Job Bg Mail Box Job E Printer Job El Report Job Network Scan Job Additional Functions Job Icon Machine Status Description A55 Error E Paper Jam Staple Jam H Replace Toner Cartridge Before You Start Using This Machine B 1 16 System Configuration and Parts Downloaded from ManualsPrinter com Manuals Mair Power and Control Panel Power The machine is provided with two power switches a main power switch and a control panel power switch as well as a breaker that detects excess current or leakage current How to Turn ON the Main Power 1 Make sure that the power plug is firmly inserted into the power outlet A WARNING Do not connect or disconnect the power cord with wet hands as this may result in electrical shock 2 the optional Security Key is inserted into the machine make sure that it is in the ON position turn it to the right 3 Press the main power switch to ON I side The main power switch is located on the right side of the machine If you want to turn the main power OFF make sure that you first turn the control panel power switch OFF and then press the main power swit
22. cations subject to extremes of temperature and humidity whether low or high For example avoid installing the machine near water faucets hot water heaters humidifiers air conditioners heaters or stoves EN This section describes precautions for installation location and handling We recommend that you read Before You Start Using This Machine W Avoid installing the machine in direct sunlight If this is unavoidable use curtains to shade the machine Be sure that the curtains do not block the machine s ventilation slots or louvers or interfere with the electrical cord or power supply W Avoid poorly ventilated locations This machine generates a slight amount of ozone during normal use Although sensitivity to ozone may vary this amount is not harmful Ozone may be more noticeable during extended use or long production runs especially in poorly ventilated rooms It is recommended that the room be appropriately ventilated sufficient to maintain a comfortable working environment in areas of machine operation 1 2 Installation Location and Handling Downloaded from ManualsPrinter com Manuals E Avoid locations where a considerable amount of dust accumulates W Avoid locations where ammonia gas is emitted W Avoid locations near volatile or flammable materials such as alcohol or paint thinner B Avoid locations that are subject to vibration For example avoid installing the ma
23. ch to the h side The main power indicator on the control panel lights when the main power switch is turned ON C IMPORTANT e If the main power indicator on the control panel does not light even though the main power switch is ON be sure to check the breaker to see if it is OFF See When the Power Does Not Turn ON in the Reference Guide e Before the main power is turned OFF make sure that you wait for at least 30 seconds after the last printing process is finished Otherwise the next print output may become dirty Main Power and Control Panel Power Downloaded from ManualsPrinter com Manuals 1 17 Before You Start Using This Machine Bl 4 The screen is displayed while the system software is loading The machine is ready to scan in approximately 45 seconds at a room temperature of 20 C after the screen above appears The screen is displayed when the machine is ready to scan C IMPORTANT e f you turn OFF the main power wait at least 10 seconds before turning the main power back ON Do not turn the main power OFF if the optional Color Universal Send Kit or Super G3 FAX Board and Resolution Switching Board are attached and you want to be able to send or receive fax documents Sending or receiving I fax or fax documents cannot be done when the power is turned OFF Before You Start Using This Machine B 1 18 Main Power and Control Panel Power Downloaded from ManualsPrinter com Manuals
24. chine on unstable floors or stands E Avoid exposing the machine to rapid changes in temperature If the room in which the machine is installed is cold but rapidly heated water droplets condensation may form inside the machine This may result in a noticeable degradation in the quality of the copied image the inability to properly scan an original or the copies having no printed image at all E Avoid installing the machine near computers or other precision electronic equipment Electrical interference and vibrations generated by the machine during printing can adversely affect the operation of such equipment Installation Location and Handling 1 3 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine Bl Before You Start Using This Machine B W Avoid installing the machine near televisions radios or similar electronic equipment The machine might interfere with sound and picture signal reception Insert the power plug into a dedicated power outlet and maintain as much space as possible between the machine and other electronic equipment E Do not remove the machine s leveling feet Do not remove the machine s leveling feet after the machine has been installed If you put weight on the front of the machine while the drawers or units within the machine are pulled out the machine may fall forward To prevent this from happening make sure that the machine s leveling feet are in place S
25. d close the front cover of the main unit A CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injury important Make sure to close the front cover securely You will hear the click of the three magnets against the inside of the machine Replacing the Toner Cartridge 2 9 Downloaded from ManualsPrinter com Manuals Routine Maintenance H Routine Maintenance m 2 10 Replacing the Toner Cartridge Downloaded from ManualsPrinter com Manuals CHAPTER This chapter explains what to do in response to a paper jam and an error message display Clearing Paper dams su 2 festa edie eine d sete aree tomo ed epe aae deed Sites ce 3 2 List of Error Messages see nmm mee eur e uses ecd anf id er ge n eic Roe VICE AR e 3 6 List of Error Codes without Messages ssessseeseees RII hr 3 6 3 1 Downloaded from ManualsPrinter com Manuals Troubleshooting je Clearing Paper Jams The screen indicating the location of the paper jam appears on the touch panel display followed by instructions on how to clear the paper jam This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared WARNING There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of t
26. d from ManualsPrinter com Manuals Sending Function optional See the Sending and Facsimile Guide The Send function enables you to send scanned image or document data to file servers or send it by e mail or l fax A variety of file formats are supported PDF TIFF and JPEG which offer you greater flexibility in accommodating the digital workplace environments The optional Color Universal Send Kit and Resolution Switching Board are required Original Faxing optional See the Sending and Facsimile Guide In addition to normal facsimile functions the machine offers you Super G3 compatibility which enables you to transmit documents at high speeds greatly reducing transmission costs as compared to conventional facsimile machines The optional Super G3 FAX Board and Resolution Switching Board are required Original Fax Printing optional See the PS PCL UFR Printer Guide You can upgrade this machine to a high speed network printer by installing one of the optional colour network printer kits There are e three kinds of kits available The Color Network UFR Printer Kit Z offers you UFR Ultra Fast Rendering Technology which utilizes D sii a newly invented printing algorithm to minimize file prosessing Sending data n and achieve maximum performance from computers Printing The Color Network Multi PDL Printer Kit offers you not only UFR but also
27. d from underneath A WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire IMPORTANT If the toner cartridge cannot be pulled out check that the knob is turned all the way to the appropriate position 5 Set anew toner cartridge Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand Push the new toner cartridge in as far as possible Routine Maintenance D If you are replacing the cyan magenta or yellow toner cartridge Q Hold the new toner cartridge in your hands and gently tilt it up and down five times Turn the toner cartridge so that the arrow printed on it is facing up and push the toner cartridge into the machine C IMPORTANT When tilting the cyan magenta or yellow toner cartridge be careful not to touch the shutter door or turn the knob as this may cause the toner cartridge to leak 2 8 Replacing the Toner Cartridge Downloaded from ManualsPrinter com Manuals 6 Turn the knob of the toner cartridge in the direction of the arrow clockwise until it stops Cyan Magenta or Yellow Toner Cartridge C important Before you turn the knob on the toner cartridge make sure that the toner cartridge is pushed in as far as possible 7 Close the toner supply port cover an
28. e Es Before You Start Using This Machine ge This Machine Can Do All the elements you will ever need in a colour digital multitasking machine Remote UI Copying In addition to normal copying functions convenient new functions such as Sample Set which helps to avoid copy errors Booklet for making copies into booklets and Different Size Originals for copying originals of different sizes together in one copy operation are provided to increase your productivity Mail Box Function The Mail Box function enables you to save image or document data that has been scanned from the scanner unit or created on a PC to the machine s internal hard disk The saved data can be printed at a required time or merged with separately saved data or data created on a PC for simultaneous processing The iR 3100C iR 3100CN incorporates a rich array of input and output features that can greatly enhance your efficiency Equipped with features that meet the needs of document work in a digitized office the iR 3100C iR 3100CN represents the ultimate in digital multitasking machines See the Copying and Mail Box Guide i 2 Y NJ See the Copying and Mail Box Guide l gt 6 aI Scanning various originals Printing merged documents Sending data from computers 1 8 What This Machine Can Do Downloade
29. e Indebtedness e Certificates of Deposit e Travelers Checks e Stock Certificates e Copyrighted Works Works of e Postage Stamps e Food Stamps cancelled or uncancelled Art without Permission of Copyright Owner e Identifying Badges or e Passports Insignias e Selective Service or Draft e Immigration Papers Papers W In Order to Avoid Unauthorized Use of the Machine Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the iR 3100C iR 3100CN The use of this key should be strictly supervised Security Key When using the machine insert the security key into the main unit then turn it to the right xii Downloaded from ManualsPrinter com Manuals Aiimportant Safety Instructions Please read these Important Safety Instructions thoroughly before operating the machine As these instructions are intended to prevent injury to the user or other persons or destruction of property always pay attention to these instructions Also since it may result in unexpected accidents or injuries do not perform any operation unless otherwise specified in the manual Improper operation or use of this machine could result in personal injury and or damage requiring extensive repair that may not be covered under your Limited Warranty Installation WARNING Do not install the machine near alcohol paint thinner or other flammable substances If flammable substances come i
30. ectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations R amp TTE Directive Directive 1999 5 EC We declare that this product conforms with the EMC requirements of EC Directive 1999 5 EC at nominal mains input 230 V 50 Hz although the rated input of the product is 220 V 240 V 50 Hz Use of shielded cable is necessary to comply with the technical requirements of EMC Directive If you move to another EU country and are experiencing trouble please call the Canon Help Desk C This equipment F143000 conforms with the essential requirements of EC For Europe Only Canon Inc Canon Europa N V SU PE R Super G3 is a phrase used to describe the new generation of fax machines that use ITU T V 34 standard 33 6 Kbps modems Super G3 High Speed Fax machines allow transmission times of approximately 3 seconds per page which results in reduced telephone line charges Approximately 3 seconds per page fax transmission time based on CCITT ITU T No 1 Chart JBIG Standard Mode at 33 6 Kbps modem speed The Public Switched Telephone Network PSTN currently supports 28 8 Kbps modem speeds or slower depending on telephone line conditions Downloaded from ManualsPrinter com Manuals Abbreviations U
31. ed from ManualsPrinter com Manuals Do not place your hand in the part of the tray where stapling is performed when a finisher is attached as this may result in personal injury Finisher Q1 Saddle Finisher Q2 Finisher P1 e The laser beam can be harmful to human bodies Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Read the following remarks and instructions for safety Never open covers other than those instructed in this manual Do not remove the caution label attached to the cover of the laser scanner unit e If the laser beam escapes from the machine exposure may cause serious damage to your eyes xvi Downloaded from ManualsPrinter com Manuals Maintenance and Inspections A WARNING When cleaning the machine first turn OFF the main power switch then disconnect the power cord Failure to observe these steps may result in a fire or electrical shock Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a long period of time in a damp dusty or smoky location dust can build up around the power plug and become damp This may
32. ed from ManualsPrinter com Manuals e Fax Driver Installation and Instructions F B Fax Driver Guide A To view the manual in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system please download it from the Adobe Systems Incorporated website Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our prot cm f you n n RTA cification please contact Canon Downldaded trom anualsPrinter com anuals Contents iri CPP C vi How To Use This Manual eseeeseeeeeeee eee eee nnn vi Symbols Used in This Manual 0 0000 eee RR n vi Legal Notlces ere mh e Re AR ER MUR PERI MEE X aub Rei X EUR cR DR ee vii Preventing Counterfeit Documents 0 0 0 0 ee vii OE esie eee en eint npa ara pa defin dore rte DR yd Us eR GT d Peta re d ud wd ce ia de ats vii Laser Safely sco de ge a Re LEX eroe Ie ede D iie App abi ban ede edi vii Additional Information sxi 2 um em bestie od Re ware ona 4 wa td decd OR ee viii About the ENERGY STAR Program Only iR 3100CN 0 00 00000008 ix R amp T TE DIIBOINB us curate c RE wine Qo CR qi p RAI each ab t Dub IR M Eos UR XR e UR c ix SUDO 39 set tech E E ante atr eruat aod EVO SLE Sedet ein ere Pro lave e AB de cewae ix Abbreviations Used in This Manual 000 00 ccc rh
33. eference Guide Stack Bypass Making Prints Using the Stack Bypass in the Reference Guide e Paper Drawers 3 4 and the Paper Deck Q1 are optional Downloaded from ManualsPrinter com Manuals Available Paper Stock 4 5 Appendix BH Check Sheet for the Periodic Inspection of the gerer Copy this page for future use and store it in a safe place near the machine in order to document your periodic inspections of the breaker E How to Inspect the Breaker Periodically Follow the procedure described in Periodic Inspection of the Breaker on p xxii once or twice a month E How to Fill in This Check Sheet Fill in the date of inspection and the name of the inspector When the inspection is completed successfully write a check mark under OK If not contact your local authorized Canon dealer Also write a check mark under NG No Good ES Result Result Date of Inspector Date of Inspector x Inspection OK NG Inspection OK NG E c o Q Q lt 4 6 Check Sheet for the Periodic Inspection of the Breaker Downloaded from ManualsPrinter com Manuals
34. elect a Safe Power Supply E Plug the machine into a 220 240 V AC outlet E Make sure that the power supply for the machine is safe and has a steady voltage E Do not connect other electrical equipment to the same power outlet to which the machine is connected E Do not connect the power cord to a multiplug power strip as this may cause a fire or electrical shock E The power cord may become damaged if it is often stepped on or if heavy objects are placed on it Continued use of a damaged power cord can lead to an accident such as a fire or electrical shock 1 4 Installation Location and Handling Downloaded from ManualsPrinter com Manuals Provide Adequate Installation Space B Provide enough space on each side of the machine for unrestricted operation No optional equipment is attached 100 mm or more 1 238 mm 1 035 mm The optional Feeder DADF L1 Saddle Finisher Q2 Puncher Unit L1 and Paper Deck Q1 are attached The optional Feeder DADF L1 Finisher P1 and Paper Deck Q1 are attached o QWOmmormoe Om
35. ering Sender Names 00 0 00 eee 1 25 Registering the Unit s Name 12 0 eee 1 26 Displaying a Help Screen 0 0c cece eee 1 27 Chapter 2 Routine Maintenance Loading Papers sauces snmined deta doo en tur eae wade ars eve ue Dodo alata er O 2 2 Replacing the Toner Cartridge l l nnn nn 2 5 Chapter 3 Troubleshooting Clearing Paper Jams ssesseseesees hh hh heh nnn 3 2 List of Error Messages 00 ccc cece eee hh hh hn 3 6 List of Error Codes without Messages sesesslse lesse 3 6 Chapter 4 Appendix Multifunctional Operations sesleseeeeee hh hn 4 2 Available Paper Stock ssseeseeseeeeseeses hn hh nnn 4 4 Check Sheet for the Periodic Inspection of the Breaker elueuuee 4 6 Downloaded from ManualsPrinter com Manuals Thank you for purchasing the Canon iR 3100C iR 3100CN Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference This paper manual contains the things you must read before using this machine and basic operations For the further details of the operations please refer to the attached CD ROM manual How To Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions
36. escribes how to use the CD ROM Menu When you insert the User Manual CD ROM provided into the CD ROM drive the Language Selection screen is displayed Clicking a language on this screen displays the following menu The sample screenshot shown here is for Windows users NOTE For Macintosh users double click the START icon to start the CD ROM Menu The Language Selection screen is displayed Canon iR3100C iR3IO0CN BROWSE MANUAL a Sending and Fax Instructions Li RETURN BROWSE MANUAL 2 RETURN You can read any of the listed guides by clicking on Return to the Language Selection menu the desired guide After clicking on the desired EXIT guide Acrobat Reader starts and the PDF manual Exit the CD ROM menu is displayed xxi Downloaded from ManualsPrinter com Manuals Periodic Inspection of the Breaker This machine has a breaker that detects excess current or leakage current Be sure to test the breaker once or twice a month using the following procedure D IMPORTANT Make sure that the main power is turned ON and the machine is neither printing nor scanning before inspecting the breaker e If a malfunction occurs after an inspection contact your local authorized Canon dealer e Before the main power is turned OFF make sure that you wait for at least 30 seconds after the last printing process is finished Otherwise the next print output may become dirty Checking the Breaker 1 Push the
37. g Paper Jams 3 3 Downloaded from ManualsPrinter com Manuals Troubleshooting Troubleshooting je If a paper jam occurs inside an optional unit Q See the instructions on the following pages CDFeeder DADF L1 See Feeder DADF L1 Optional in the Reference Guide Inner 2way Tray C1 See Inner 2way Tray C1 Optional in the Reference Guide Cassette Feeding Unit Y1 See Cassette Feeding Unit Y1 Optional in the Reference Guide Copy Tray J1 See Copy Tray C1 Optional in the Reference Guide G Finisher P1 See Finisher P1 Optional in the Reference Guide Paper Deck Q1 See Paper Deck Q1 Optional in the Reference Guide m zj s n Finisher Q1 See Inside the Top Cover of Finisher Q1 Saddle Finisher Q2 Optional or Inside the Buffer Pass Unit Optional in the Reference Guide amp Puncher Unit L1 See Puncher Unit L1 Optional in the Reference Guide Saddle Finisher Q2 See Inside the Top Cover of Finisher Q1 Saddle Finisher Q2 Optional or Buffer Pass Unit Optional or Inside the Front Cover of Finisher Q1 Saddle Finisher Q2 Optional or Saddle Stitcher Unit Optional in the Reference Guide 3 4 Clearing Paper Jams Downloaded from ManualsPrinter com Manuals 2 After you have removed all of the jammed paper at the locations indicated on the touch panel display restore all levers and covers to
38. g displayed Turn the main power OFF wait for three or more seconds and turn the main power back ON If the machine still does not work normally turn the main power OFF disconnect the machine and contact your local authorized Canon dealer Cannot print because the set page limit total has been reached Contact your System Manager List of Error Messages 3 7 Downloaded from ManualsPrinter com Manuals Troubleshooting a 851 Cause 1 There is insufficient memory remaining in the system Remedy Check the system s available memory and delete any unnecessary documents stored in the inboxes Cause 2 The scanned document cannot be stored because there are more than 100 documents in the specified inbox Remedy If there are a large number of documents delete them from the specified inbox 852 EN Cause An error occurred because the main power switch was turned OFF while a job was being D processed E 8 Remedy Check to see if the main power switch is turned ON Try processing the job again if necessary c D 853 Ka E Cause When trying to print a large number of pages the job is not performed due to insufficient memory resources Remedy Reduce the number of pages tp print or perform the print job again when no other jobs are reserved 3 8 List of Error Messages Downloaded from ManualsPrinter com Manuals CHAPTER This chapter provides other useful information Multifunctional Operations 4 sie
39. he machine as this may result in burns or electrical shock CAUTION e When removing jammed originals or paper take care not to cut your hands on the edges of the originals or paper e When removing paper which has become jammed inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician e The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock g NOTE If you press Recover Later on the screen indicating the paper jam you can continue operating the machine Such as you can set mode settings and scan originals even if the jammed paper is not removed immediately 3 2 Clearing Paper Jams Downloaded from ManualsPrinter com Manuals 1 Inspect all paper jam locations indicated o
40. iR 3100C IR 3100CN User s Guide Downloaded from ManualsPrinter com Manuals T Manuals for the Machine The manuals for this machine are divided as follows Please refer to them for detailed information The manuals supplied with optional equipment are included in the list below Depending on the system configuration and product purchased some manuals may not be needed A A Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals ICD ROM accompanying CD ROM D Basic Information User s Guide This Document z e Basic Operations e Troubleshooting Reference Guide Es Copying and Mail Box Instructions Copying and Mail Box Guide e Sending Fax Instructions Sending and Facsimile Guide s e Installing the CD ROM Software and Setting Up the Network Connection Mea S Start CD e Remote User Interface Instructions Remote UI Guide e Network Connectivity and Setup Instructions Network Guide e Color Network ScanGear Installation and Instructions Color jee 01 e PS PCL UFR Printer Instructions PS PCL UFR Printer Guide e PCL Printer Driver Installation and E Instructions PCL Driver Guide e PS Printer Driver Installation and z Instructions PS Driver Guide e Mac OS X PS Printer Driver Installation and B p Instructions Mac PS Driver Guide e UFR Printer Driver Installation and F E Instructions UFR Driver Guide en D ROM n Download
41. inted in the Results column on the Send report 001 Cause Paper or originals are jammed Remedy Remove any jammed paper or originals See Clearing Paper Jams or Feeder DADF L1 Optional in the Reference Guide 009 Cause 1 There is no paper Remedy Load paper See Paper Drawers in the Reference Guide Gause2 The paper drawer is not inserted correctly into the machine Remedy Insert the paper drawer properly See Paper Drawers in the Reference Guide 701 Cause The specified Department ID does not exist or the password has changed Remedy Enter the correct Department ID or password using numeric keys on the control panel and try again 3 6 List of Error Messages Downloaded from ManualsPrinter com Manuals 703 Cause Remedy 1 Remedy 2 711 Cause Remedy 712 Cause Remedy 749 Cause Remedy 816 Cause Remedy The hard disk is full and no more images can be scanned Wait a few moments and try scanning again after other send jobs are complete Erase documents stored in inboxes If the machine still does not operate normally turn the main power OFF and then back ON again The inbox memory is full Erase the unnecessary documents stored in the inbox The maximum number of documents are already stored in the inbox Erase the unnecessary documents stored in the inbox You could not execute the job because a service call message is bein
42. ling feet after the machine has been installed as this may cause the machine to fall or tip over resulting in personal injury Power Supply A WARNING Do not damage or modify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a fire or electrical shock Keep the power cord away from a heat source failure to do this may cause the power cord coating to melt resulting in a fire or electrical shock Do not connect or disconnect the power cord with wet hands as this may result in electrical shock Do not connect the power cord to a multiplug power strip as this may cause a fire or electrical shock Do not bundle up or tie the power cord in a knot as this may result in a fire or electrical shock Insert the power plug completely into the power outlet as failure to do so may result in a fire or electrical shock Do not use power cords other than the power cord provided as this may result in a fire or electrical shock As a general rule do not use extension cords Using an extension cord may result in a fire or electrical shock If an extension cord must be used however use one rated for voltages of 220 240 V AC and over untie the cord binding and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord A CAUTION Do not use power su
43. moemere ry E E E E Pha A 8 amp Y Y ls 1 431 mm l 107 mm 1 983 mm El 1 228 mm ly 2 090 mm A Moving the Machine E If you intend to move the machine contact your local authorized Canon dealer beforehand Installation Location and Handling 1 5 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine Bl Handling Precautions E Do not attempt to disassemble or modify the machine E Some parts inside the machine are subject to high voltages and temperatures Take adequate precautions when inspecting the inside of the machine Do not carry out any inspections not described in this manual W Be careful not to spill liquid or drop any foreign objects such as paper clips or staples inside the machine If a foreign object comes into contact with electrical parts inside the machine it might cause a short circuit and result in a fire or electrical shock Before You Start Using This Machine B W If there is smoke or unusual noise immediately turn the main power switch OFF disconnect the power cord from the outlet and call your local authorized Canon dealer Using the machine in this state may cause a fire or electrical shock Also avoid placing objects around the power plug so that the machine can be disconnected whenever necessary 1 6 Installation Location and Handling Downloaded from ManualsPrinter com Manuals E Do not turn the main power switch OFF or
44. n the touch panel display and remove any jammed paper See the appropriate pages below for instructions on finding and removing jammed paper Or you can follow the instructions on the touch panel display If jammed paper tears while it is being removed be sure to remove any remaining pieces from inside the machine C IMPORTANT e If the machine s power is turned OFF when there is a paper jam detection of paper jams in the paper drawers is not possible after the power is turned back ON Clear paper jams without turning the power OFF e If a paper jam occurs in the optional Feeder DADF L1 you cannot continue operating the machine Follow the directions on the touch panel display to clear the paper jam See Feeder DADF L1 Optional in the Reference Guide If a paper jam occurs inside the main unit Q See the instructions on the following pages Duplexing Unit See Duplexing Unit Inside the Main Unit e in the Reference Guide aly i5 i Fixing Unit See Fixing Unit Inside the Main Unit in the Reference Guide Stack Bypass See Stack Bypass in the Reference Guide Paper Drawer 1 See Paper Drawer 1 in the Reference Guide Paper Drawer 2 See Paper Drawer 2 in the Reference Guide NOTE Some areas that are shown to have paper jams may not actually have paper jams However always check all locations indicated on the touch panel display in the order that is given Clearin
45. nstructions on how to replace the pees E toner cartridge like the one shown appears on the touch j panel display Follow the instructions on the touch panel display and the procedure described below to help you aime replace the toner cartridge With Recover Later you can continue certain operations such as mode settings and scanning of originals even if you do not replace the toner cartridge immediately Ses E Replace toner cartridge Black CAUTION Keep toner out of the reach of small children If toner is ingested consult a physician immediately e If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains Replacing the Toner Cartridge 2 5 Downloaded from ManualsPrinter com Manuals Routine Maintenance H IMPORTANT Use only the toner cartridges intended for use with this machine Do not replace toner cartridges until the message prompting you to do so appears e The colour of the toner to be replaced is shown on the touch panel display A toner cartridge revolver is mounted inside the machine It holds four toner cartridges and rotates When toner of a particular colour runs out its toner cartridge is rotated to the toner supply port and can be replaced Only one toner cartridge can be replaced at a time However when two or more toner cartridges have
46. nto contact with electrical parts inside the machine it may result in a fire or electrical shock Do not place the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Necklaces and other metal objects Cups vases flowerpots and other containers filled with water or liquids CAUTION e Do not install the machine in unstable locations such as unsteady platforms or inclined floors or in locations subject to excessive vibrations as this may cause the machine to fall or tip over resulting in personal injury e Never block the ventilation slots and louvers on the machine These openings are provided for proper ventilation of working parts inside the machine Blocking these openings can cause the machine to overheat Never place the machine on a soft surface such as a sofa or rug xiii Downloaded from ManualsPrinter com Manuals Do not install the machine in the following locations A damp or dusty location A location near water faucets or water A location exposed to direct sunlight Alocation subject to high temperatures Alocation near open flames Do not remove the machine s leve
47. open the front covers while the machine is in operation This might result in paper jams E Do not use flammable sprays such as spray glue near the machine There is a danger of ignition B This machine generates a slight amount of ozone during normal use Although sensitivity to ozone may vary this amount is not harmful Ozone may be more noticeable during extended use or long production runs especially in poorly ventilated rooms It is recommended that the room be appropriately ventilated sufficient to maintain a comfortable working environment in areas of machine operation E For safety reasons turn OFF the control panel power switch of the machine when it will not be used for a long period of time such as overnight As an added safety measure turn OFF the main power switch and disconnect the power cord when the machine will not be used for an extended period of time such as during consecutive holidays CAUTION Canon recommends that data stored on the product s hard disk drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of the hard disk drive Neither Canon nor any service provider will be liable for damages for loss of data stored on the product s hard disk drive See the terms of the product s Limited Warranty for more details Installation Location and Handling 1 7 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machin
48. ormation about the various features that are available with your machine E Usage Help Pressing after selecting a mode brings up a guide screen with an explanation of that mode Use this help function if you do not understand how to use the mode you are setting Margin T Filing or binding Margin In this example the Margin mode has been selected If you E A press 2 after pressing Special Features gt Margin the Help ala Function screen appears as shown on the right To display the Help Menu screen press Help Menu To return to the screen for setting the Margin mode press Help Menu B Done m System Monitor The Help Function Screen E Help Menu To find the right mode for your particular needs or to find a simple description of a mode press while the Basic Features Help Menu Screen or Special Features screen is displayed The Help Menu Making ES Screen appears on the touch panel display as shown on the mm Various copies right Eeste ims Various types of paper i 1 m Using Mail Tips for use For example if you are copying photo originals E Troubleshooting Checking Job Status Other useful functions System Monitor y The Help Menu Screen 1 Press Making Copies gt Various originals 2 Press Photo original or Text amp Printed image contained press V or A to read the detailed information on the selected mode 3 Press Done to
49. ormation in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Downloaded from ManualsPrinter com Manuals Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance e Paper Money e Checks or Drafts Issued by e Internal Revenue Stamps Governmental Agencies cancelled or uncancelled e Money Orders e Motor Vehicle Licenses and Bonds or Other Certificates of Certificates of Titl
50. pecial Features Press to select a Special Features mode System Monitor z 0 By Ready to copy 100 Auto gt gt System Monitor Press to check the progress of a copy job change the order of printing or cancel printing Job Print Status Display Area The progress of jobs and copy operations and the status of devices and consumables are displayed here 2 Interrupt Press to interrupt a copy job to make priority copies Finisher Press to select the Collate Group or Staple mode Two sided Press to make 159 2 Sided 29 2 Sided 2 1 Sided or Book gt 2 Sided copies 5 Paper Select Press to select the paper size type and the paper Source Copy Ratio Press to reduce or enlarge the copy size 1 1 Press to make copies in the same size as your original Colour Mode Press to select the colour mode for copying 1 14 System Configuration and Parts Downloaded from ManualsPrinter com Manuals e Send appears if the optional Color Universal Send Kit Super G3 FAX Board and Resolution Switching Board are installed or only the optional Color Universal Send Kit and Resolution Switching Board are installed If only the optional Super G3 FAX Board and Resolution Switching Board are installed Fax appears e Scan appears only if the optional Color Network Multi PDL Printer Kit standard equipped in iR 3100CN Color Network UFR Printer Kit or Color Network Printer Unit is installed e Prin
51. pplies with voltages other than those specified herein as this may result in a fire or electrical shock Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency xiv Downloaded from ManualsPrinter com Manuals A WARNING Do not attempt to disassemble or modify the machine There are high temperature and high voltage components inside the machine which may result in a fire or electrical shock e If the machine makes strange noises or gives off smoke heat or strange smells immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer Continued use of the machine in this condition may result in a fire or electrical shock Do not use highly flammable sprays near the machine If gas from these sprays comes into contact with the electrical components inside the machine it may result in a fire or electrical shock To avoid damage to the power cord and creating a fire hazard always turn OFF the main power switch and unplug the interface cable when moving the machine Otherwise
52. py or performing operations and maintains a steady scan If you lose the edit pen contact your local green light when fax data is stored in memory authorized Canon dealer Do not use an object with Clear key a sharp end such as a pencil or ballpoint pen in Press to clear entered values or characters place of the edit pen System Configuration and Parts 1 13 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine Bl Before You Start Using This Machine B Touch Panel Display D r EJ Black ify Ready to copy 100 Auto 08009 The Copy Basic Features Screen Copy Press this key to access the machine s copy functions Send Press this key to access the machine s sending and facsimile functions if the optional Color Universal Send Kit or Super G3 FAX Board and Resolution Switching Board are installed 3 Mail Box Press this key to access the machine s mailbox functions Sean Press this key to use the optional network scan function 56 Press this key to gain access to hidden function keys displayed 6 Printer Press this key to access the machine s printing functions Adjust Contrast Press 0 or B to manually control the copy exposure Press A to select or cancel the automatic exposure control Original Type Selection Press to make copies according to the type of original Text Photo Map Printed Image Photo or Text 9 S
53. r each job 8 The machine s processing speed may be lowered 4 While a PDF Compct file or l fax is being sent memory conflicts may arise if a received print job or image data processing job is executed The performance of all operations affected by this memory conflict may decrease depending on the amount of available memory 2 NOTE e The machine s performance may be affected if several network send and received jobs are being carried out at the same time e The operation of printing data from an inbox is included in Print Data under Print in the table Multifunctional Operations 4 3 Downloaded from ManualsPrinter com Manuals Appendix BH Available Paper Stock The paper types that can be used with this machine are shown in the following table Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand See Identifying the Type of Paper in a Paper Source in the Reference Guide V Available Unavailable Paper Source Paper Type Paper Drawer Stack Bypass Paper Deck 64 to 163 g m 64 to 163 g m 64 to 105 g m Plain v v v Letterhead Plain Recycled Appendix gt Colour LISIS Pre punched Heavy Tracing Paper lt Transparency gt Labels v vs Letterhead Heavy UIS a LL amp cx lt CESESENESESESES lt q
54. re You Start Using This Machine ES Registering This Machine s Fax Number You must store the machine s fax number This number is printed on the document that you fax to the receiving party The number may also be displayed on the touch panel display of the receiving party s machine depending on their type of machine g NOTE For this setting the optional Super G3 FAX Board is required 1 Press gt Communications Settings gt User Settings under Fax Settings gt 2 Press Unit Telephone 3 Enter the unit s telephone number using LTEM numeric keys gt press OK TENET 3 Use the numeric keys Max 20 digits The selected mode is set 123X000001 Space I zd Backspace 4 Press Done repeatedly until the Basic Features screen appears Before You Start Using This Machine B Cancel 1 24 Things You Must Do Before Using This Machine Downloaded from ManualsPrinter com Manuals Registering Sender Names You can register any name as the sender s name such as the section or department s name or an individual s name 1 Press gt Communications Settings gt TX Settings under Common Settings 2 Press Sender s Names TTI amp TX Settings Sender s Names TTI bo Unit Name D Erase Failed TX bon Handle Documents with Forwarding Errors boff 3 Select the number under which you want to register the sender s name gt press Regis
55. return to the Various Originals screen 4 Press Done to return to the Help Menu screen Displaying a Help Screen 1 27 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine ES Before You Start Using This Machine B 1 28 Displaying a Help Screen Downloaded from ManualsPrinter com Manuals CHAPTER This chapter describes how to load paper and replace toner Loading Panetta no tere eee ero e ted edet eaea cil deka asd ouebo deae eda oet Bead 2 2 Replacing the Toner Cartridge liiis III 2 5 2 1 Downloaded from ManualsPrinter com Manuals ES C IMPORTANT Routine Maintenance Lo ng Paper If the selected paper has run out during printing a screen a prompting you to load paper appears on the touch panel Eli lee display DAS LJ Plain A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine Make sure that the paper drawer is properly in place e Do not load paper of an irregular size into the paper drawers e Do not load the following types of paper into the paper drawers Doing so may cause a paper jam Severely curled or wrinkled paper Thin straw paper Paper which has been printed on using a thermal transfer printer Do not print on the reverse side of this paper either Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams
56. s e When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician e When loading paper or removing jammed originals or paper take care not to cut your hands on the edges of the originals or paper When removing a used toner cartridge remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician xvii Downloaded from ManualsPrinter com Manuals Consumables WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Do not store toner cartridges or copy paper in places exposed to open flames as this may cause the toner or paper to ignite resulting in burns or a fire e When discarding used toner cartridges put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames A CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Other Warnings
57. sed in This Manual In this manual product names and model names are abbreviated as follows Microsoft Windows 95 operating system Windows 95 Microsoft Windows 98 operating system Windows 98 Microsoft Windows Millennium Edition operating system Windows Me Microsoft Windows NT9 operating system Windows NT Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows Server 2003 operating system Windows Server 2003 Microsoft Windows operating system Windows Canon the Canon logo and iR are trademarks of Canon Inc Acrobat PostScript and PostScript3 are trademarks of Adobe Systems Incorporated Macintosh and Mac OS are trademarks of Apple Computer Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and other countries Windows Server is a trademark of Microsoft Corporation in the United States and other countries Other product and company names herein may be the trademarks of their respective owners x Downloaded from ManualsPrinter com Manuals Copyright Copyright 2003 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Disclaimers The inf
58. tation and Preprinted Paper Output Chart in the Reference Guide at the back of the 5 Gently push the paper drawer back into the machine until it clicks into place in the closed position A CAUTION When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury IMPORTANT You will not be able to make copies or print if you load paper that exceeds the loading limit or if the paper drawer is not completely pushed into the machine Always check that the paper drawers are in place If a paper drawer is overloaded decrease the amount of paper so that it does not exceed the loading limit 2 4 Loading Paper Downloaded from ManualsPrinter com Manuals cing the Toner Cartridge When there is only a small amount of toner remaining in the x ow mj Ea s 2 E unie O ix 6 E e machine the following message appears on the touch panel display as shown You can continue printing but at this time PYSCEER you should purchase new toner of the indicated colour so that you have it available when needed 100 1 E E Finisher Two sided wes EISE rote v Interr Special Features BS Remaining toner is low Black System Monitor When the toner runs out completely and prints can no longer Noe EZ Yeu can new roplaco tho black tenor cartridge fencing Toner be made a screen with i
59. ter Ed it Not Registered Not Registered Not Registered Not Registered Not Registered Not Registered Not Registered 08 Not Registered B Purse ey System Monitor 4 Enter the sender s name gt press OK You can enter up to 24 characters for the sender s name To cancel registering the sender s name press cancel The selected mode is set 5 Press Done repeatedly until the Basic Features screen appears Things You Must Do Before Using This Machine 1 25 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine Es Before You Start Using This Machine B Registering the Unit s Name Your name or company s name must be registered as the unit s name a department name is optional When you send a document the recipient s machine displays or prints an your name or company s name and department s name if applicable as the sender s information on the recording paper Some fax models also display sender information on the touch panel display during transmission 1 Press gt Communications Settings gt TX Settings under Common Settings 2 Press Unit Name 3 Enter a name gt press OK The selected mode is set 4 Press Done repeatedly until the Send Basic Features screen appears 1 26 Things You Must Do Before Using This Machine Downloaded from ManualsPrinter com Manuals aying a Help Screen Pressing brings up a guidance screen with inf
60. ter appears only if the optional Color Network Printer Unit is installed in iR3100C g NOTE e The top of the touch panel display may differ according to the optional equipment that is attached to the machine Attached Optional Equipment Displayed Function Keys None initial status of iR 3100C e Color Network Multi PDL Printer Kit initial status of iR 3100CN Color Network UFR Printer Kit Color Network Printer Unit e Color Network Multi PDL Printer Kit Color Univarsal Send Kit and Resolution Switching Board e Color Network UFR Printer Kit Color Univarsal Send Kit and Resolution Switching Board Color Network Printer Unit Color Universal Send Kit and Resolution Switching Board e Color Network Multi PDL Printer Kit Super G3 FAX Board and Resolution Switching Board Color Network UFR Printer Kit Super G3 FAX Board and Resolution Switching Board Color Network Printer Unit Super G3 FAX Board and Resolution Switching Board a ES RS 71 1 e Color Network Multi PDL Printer Kit Color Univarsal Send Kit Super G3 FAX Board and Resolution Switching Board e Color Network UFR Printer Kit Color Univarsal Send Kit Super G3 FAX Board and Resolution Switching Board Es Scan E Color Network Printer Unit Color Universal Send Kit Super G3 FAX Board and Resolution Switching Board Downloaded from ManualsPrinter com Manuals System Configur
61. test button with the tip of a ball point pen or similar object C IMPORTANT Briefly push the test button 2 The breaker lever automatically switches to the OFF _ side position Confirm that the power is cut OFF IMPORTANT Do not use the test button to turn the power ON and OFF e If the breaker lever does not switch to the OFF side position repeat step 1 e If the breaker lever does not switch to the OFF side position despite carrying out the above procedure two or three times contact your local authorized Canon dealer e The breaker lever may stop between ON and OFF depending on the type of breaker When the breaker lever is stopped between ON and OFF it is in an OFF state 3 Once you have confirmed that the power is OFF press the main power switch to OFF 5 side xxii Downloaded from ManualsPrinter com Manuals 4 Move the breaker lever to ON I side C IMPORTANT If the breaker stops between ON and OFF move the breaker lever to OFF then back to ON D Press the main power switch to ON I side 6 Fill in the check sheet located on page 4 6 to document your periodic inspections of the breaker xxiii Downloaded from ManualsPrinter com Manuals xxiv Downloaded from ManualsPrinter com Manuals Before You Start Using This CHAPTER This chapter describes what you should know before using this m
62. the power cord or interface cable may be damaged resulting in a fire or electrical shock Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquids or flammable substances alcohol benzene paint thinner etc inside the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn OFF the main power switch and disconnect the power cord from the power outlet Then contact your local authorized Canon dealer A CAUTION e Do not place heavy objects on the machine as they may tip over or fall resulting in personal injury Close the feeder platen cover gently to avoid catching your hands as this may result in personal injury Do not press down hard on the feeder platen cover when using the platen glass to make copies of thick books Doing so may damage the platen glass and result in personal injury e Do not touch the finisher while the machine is printing as this may result in personal injury e Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time such as overnight Also turn OFF the main power switch and disconnect the power cord for safety when the machine will not be used for an extended period of time such as during consecutive holidays XV Download
63. tings yl TX Settings J RX Settings Done System Monitor Things You Must Do Before Using This Machine 1 19 Downloaded from ManualsPrinter com Manuals Before You Start Using This Machine 2 3 Press Tel Line Type 4 select the type of telephone line press OK The selected mode is set 5 Press Done repeatedly until the Basic Features screen appears Before You Start Using This Machine B Usor Sottings m Unit Telephone gt Tel Line Type gt Tona Yolume Control System Monitor p amp Usor Sottings Tel Line Type System Monitor 1 20 Things You Must Do Before Using This Machine Downloaded from ManualsPrinter com Manuals Setting the Current Date and Time You can set the current date and time The current date and time settings are used as standard timer settings for functions that require them e GMT The time at the Greenwich Observatory in England is called GMT Greenwich Mean Time e Time Zone The standard time zones of the world are expressed globally in terms of the difference in hours up to 12 hours from GMT 0 hours A time zone is a region throughout which this time difference is the same e Daylight Saving Time In some countries time is advanced throughout the summer season The period in which this is applied is called Daylight Saving Time 1 Press gt Timer Settings 2 Press Date amp Time Settings
64. to be replaced at the same time replace them in this order black yellow magenta and cyan e f you continue copying or printing in black and white after cyan magenta or yellow toner runs out do not remove the depleted toner cartridges from the machine Do not touch the shutter door and gear of the toner cartridge as this may cause the toner cartridge to leak g NOTE e When the Remaining toner is low message appears approximately 10 of the toner is left e If toner runs out during a print job the remaining prints are made after you replace the toner cartridge 1 Open the front cover of the main unit 2 Open the toner supply port cover Routine Maintenance D 2 6 Replacing the Toner Cartridge Downloaded from ManualsPrinter com Manuals 3 Turn the knob of the toner cartridge in the direction of the arrow counterclockwise Black Toner Cartridge Cyan Magenta or Yellow Toner Cartridge important Turn the knob on the black cartridge until the arrow points to Unlock Turn the knob on the cyan magenta or yellow toner cartridge until it stops Replacing the Toner Cartridge 2 7 Downloaded from ManualsPrinter com Manuals Routine Maintenance H 4 Grip the knob on the toner cartridge and pull the toner cartridge out of the toner supply port Pull the toner cartridge out halfway then remove it completely while supporting it with your other han

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