OPERATION MANUAL MODEL 60-5607M
Contents
1. THE GAS LIFT You will need to use a rubber mallet and tap the post from the underside of the base If you are still unable to disengage the base order a new gas lift post and seat plate If it still won t budge visit us at www comfortproducts net support and simply request a new base 61 BASE5607M e JHE CHAIR SEEMS TO WOBBLE SIDE TO SIDE HOW CAN FIX IT Make sure all screws are properly tightened especially the screws attaching the seat plate to the seat cushion e JHE ARMRESTS SEEM LOOSE HOW CAN FIX THEM Make sure all screws are properly tightened e PARTS DON T SEEM TO ALIGN WHAT SHOULD DO Do not tighten the hardware completely into the component you are assembling Tighten hardware a quarter of the way When all components are aligned and the product is sitting level then you can tighten all the screws e SCREWS WON T THREAD INTO THE HOLES WHAT SHOULD I DO Be certain that you are aligned with the hole Sometimes holes in soft upholstered areas are deep set and you may not be making contact with the female inset for the screw Also check that there is no debris on the screw or in the inset for the screw You can also try the spare screw WHAT IS THE WARRANTY LENGTH The warranty for your specific chair or furniture item is based on the year your item was purchased Please note that proof of purchase is required for validation of warranty The current warranty for seating is one year for cushions an2. Aa comfort N products inc OPERATION MANUAL MODEL 60 5607M BLACK MIDBACK LEATHER CHAIR CUSTOMER SERVICE For fastest service please visit our website at www comfortproducts net support e mail customerservice comfortproducts net Keep your sales receipt as documentation of your ownership CONTENTS EXTRA SPARE HARDWARE INCLUDED FOR YOUR CONVENIENCE ITEMS ARE NOT SHOWN TO SCALE PARTS LIST HARDWARE KIT STOCK 61 SCRWSETB PART DESCRIPTION STOCK PART DESCRIPTION QTY A Back Cushion 61 5607A wr J Washer 4 K M6 x 20mm Screw M 4 Seat Cushion 61 5607B 1 L M6 x 25mm Screw M Allen Wrench U 1 Armrest left 61 ARMOL 1 C Armrest right S 61 ARMOR Seat Plate 61 PLATEB 1 Gas Lift seat post BQ 61 POSTA 1 Star Base 61 BASE5607M 4 q Caster 61 CASTA 5 H Gas Lift Cover on 61 COVER 1 REPLACEMENT PARTS IF YOU ARE MISSING ANY OF THE PARTS ABOVE OR IF YOU HAVE A DAMAGED PART PLEASE VISIT WWW COMFORTPRODUCTS NET SUPPORT SIMPLY COMPLETE THE INFORMATION AND THE PART YOU NEED THE PART WILL NORMALLY SHIP WITHIN 48 HOURS ASSEMBLY INSTRUCTION 60 5607M DO NOT TIGHTEN SCREWS UNTIL COMPLETELY ASSEMBLED 1 3 Insert casters G into holes of star base F Insert gas lift First attach the left and right armrest
3. d parts unless otherwise specified You do not need to register your warranty HOW IS THE WARRANTY VALIDATED Your warranty time period is validated by the purchase date on your original purchase receipt Please note that the warranty can not be validated without your original purchase receipt e WHAT IS THE WEIGHT LIMIT ON MY CHAIR Our chairs have been tested to meet BIFMA standards and have a weight limit of up to 225 Ibs unless stated otherwise Please refer to your warranty sheet or instruction manual for the weight limit on your chair et AND MAINTENANCE DO NOT stand on the chair DO NOT use the chair as a stepladder e Use this product for seating one person at a time e DO NOT use this chair unless all bolts and screws are firmly secured e Avoid contact with sharp objects to prevent puncturing the fabric e Every 6 months check all bolts and screws to ensure they are tight e To clean spot clean only using a damp towel and mild cleaner First test a small obscure area of fabric e Chair weight limit not to exceed 225 Ibs LIMITED WARRANTY PLEASE VISIT WWW COMFORTPRODUCTS NET FOR WARRANTY INFORMATION Comfort Products warrants this product to be free from defects in material and workmanship for 1 year This warranty is made by Comfort Products only to the original end user customer acquiring the product directly from Comfort Products authorized dealers as shown by the original sales receipt The end user customer r
4. emedy pursuant to this warranty is limited to repair or replacement of parts at Comfort Products option within a reasonable amount of time Comfort Products reserves the right to require damaged parts to be returned to Comfort Products upon request Natural markings such as scars brands grain variations wrinkles color variations etc will be considered normal characteristics and not construed as defects Comfort Products cannot warrant leather against scratching or scuffing as all leather is subject to blemishes with use Consent from Comfort Products must be obtained before any warranty work is performed This warranty shall not apply to any products which must be replaced because of normal wear and tear negligence abuse or accident shipping damage or product use and installation other than in accordance with written instructions or warnings It will also not apply when a product has been modified or altered repaired refurbished by someone other than Comfort Products or because of natural variations over which Comfort Products has no control When repairing or replacing a defective product Comfort Products does not guarantee matching color grain texture or dye lots This warranty does not cover the cost of transportation or labor In no event shall Comfort Products be liable in either tort or contract for any loss or direct special incidental consequential or exemplary damages This Limited Warranty is NOT applicable to end user custo
5. ly to allow the chair to rise to the desired height To lower seat height lift the handle slowly while seated e HOW DO I TILT RECLINE IN THE CHAIR This model chair is not designed with a mechanism that allows for tilting reclining in the chair e HOW DO INSTALL THE CASTERS The metal stem needs to be fully inserted into the bottom of the star base in order for the caster to stay in There are 2 options One lay the base on the carpeted ground with the bottom of the base facing upward Insert each caster into the hole by applying pressure They should pop in easily Two hold the 5 star base in an upright position One leg is on a carpeted floor Insert each caster into the hole Apply pressure with one hand while using the other to hold the base in place You may need push the caster in with a little force twisting or using a soft mallet to tap in e CASTER BROKE HOW DO REMOVE THE METAL STEM FROM THE BASE You can use a pair of pliers to remove the metal pin HOW SHOULD THE CHAIR BE CLEANED While we do not recommend a particular cleaning product you can use a damp cloth to wipe down your chair Furniture stores should be able to recommend a product that is safe for the particular material on your chair If you would like to use a cleaning product we suggest that you test the product on the bottom side of the seat cushion first to make sure the product doesn t alter the material before applying the product on the enti
6. mers who use Comfort Products for rental purposes This warranty applies only to end user customers in the United States All warranties are limited to the original purchaser for normal use which is defined as a standard work week of 40 hours by a person weighing 225 Ibs or less unless otherwise specified For claims or questions concerning this warranty please visit www comfortproducts net support e mail customerservice comfortproducts net Any authorized return should be shipped prepaid to Comfort Products 9475 Fulmer Road Olive Branch MS 38654 MODEL 60 5607M Made in China Comfort Products Inc PO Box 999 AAT Memphis TN 38101 comfort e mail customerservice comfortproducts net O products www comfortproducts net inc
7. re chair Please note that any type of discoloration or alteration made to the chair from a cleaner will automatically void the warranty e WHAT MAINTENANCE IS RECOMMENDED FOR THE CHAIR We recommend tightening all screws every 6 months WHERE DO I FIND THE MODEL NUMBER FOR MY CHAIR The chair model number is located on a sticker underneath the seat cushion and on the front page of your instruction manual e HOW DO I ORDER REPLACEMENT PARTS WHEN I GOING TO RECEIVE THEM For fastest service please visit us at www comfortproducts net support Simply fill in the information and the part you need If your chair is covered under warranty there is no charge for replacement parts We normally ship replacement parts within 48 hours e SHOULD THE CLIP AT THE BOTTOM OF THE GAS LIFT BE REMOVED No the clip needs to remain on the gas lift Removing this clip will inhibit the gas lifts functions and void the warranty of the gas lift THE CHAIR SINKS OR THE GAS LIFT SEAT POST DOES NOT MAINTAIN ITS PRESSURE Refer to first question above How do adjust the seat height If the seat still sinks order a new gas lift at www comfortproducts net support Just fill out the information on the form The part for a new gas lift is 61 POSTA To remove your gas lift from the seat plate refer to the instructions below How do remove replace the seat plate and or gas lift If you are unable to remove the defective gas lift from the seat pla
8. s C to the seat E into center hole of star base F Place gas lift cover H cushion B using the four screws L and the screwcaps I over gas lift E as shown as shown Then attach the left and right armrests C to the back cushion A using four screws L and the screwcaps 1 as shown gt Align seat plate over pre drilled holes under seat assembled chair frame upright Position the center cushion B NOTE the position of seat plate handle to hole in seat plate D over the gas lift E Then carefully seat cushion FRONT Attach seat plate D to seat cushion lower the chair onto the gas lift B using four screws K and four washers J as shown Tighten securely with allen wrench B Seat front Seat plate 4 handle 47 dJ a FUNCTION INSTRUCTION 60 5607M TO ADJUST SEAT HEIGHT While seated lean forward lifting your body weight from the seat Reach underneath the right side of chair and locate the handle Lift the handle up slowly to allow the chair to rise to the desired height To lower seat height lift the handle slowly while seated 360 DEGREE SWIVEL 360 degree seat swivel FREQUENTLY ASKED QUESTIONS e HOW DO ADJUST THE SEAT HEIGHT While seated lean forward lifting your body weight from the seat Reach underneath the right side of chair and locate the handle Lift the handle up slow
9. te simply request part 61 PLATEB along with the gas lift e HOW DO REMOVE REPLACE THE SEAT PLATE AND OR GAS LIFT To remove the seat plate from the gas lift you will need to turn your chair over Next get a hammer You will want to hit around the area that the gas lift Cylinder goes inside the seat plate The black metal plate attached to the seat that has a handle After you hit the seat plate give the gas lift a pull and see if it is coming loose These two items are locked together by pressure the more you hit the seat plate the more pressure will be released Eventually the two items will separate To remove the gas lift from the five star base please turn the chair upside down There are about one to two inches where the gas lift Cylinder goes through the 5 star base The legs with wheels Next grab a hammer Then if you look in the center of the gas lift there is a little clip You DO NOT want to hit the clip in the middle as it will release the pressure needed in order to raise or lower your chair You will want to hit the outer edge or the rim of the gas lift The more you hit the gas lift the more pressure will be released After you give the gas lifts a few hits it should come right out or give it a pull and see if its loose If it still won t budge then visit www comfortproducts net support or e mail us at customerservice comfortproducts net to order a new seat plate and gas lift HOW DO REMOVE REPLACE THE BASE FROM
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