Alcatel OmniPCX Office Alcatel 4008/4018/4019
Contents
1. conv gt q during a press and release conversation During a conversation you can lift the receiver without terminating the call Activating the loudspeaker during a conversation receiver lifted 14 Loudspeaker conv id the loudspeaker key flashes during a activate loudspeaker conversation long press q gt The key is no longer lit adjust volume deactivate 9 levels loudspeaker long press press and release the loudspeaker key to switch to hands free mode light steady Alcatel 4008 4018 E15 _ Calling your correspondent by name company directory gt lo select the name from the displayed list long press or first letters of your press twice correspondent s name You enter your contact s name in predictive text mode In this mode enter each letter of the name by pressing only once on the key with this letter Using your telephone EE 16 Make a call using the personal phone book E18 _ Redialling Redialling the last number dialled redial O gt last number redial press and press the select the contact to start the call release programmed key call ee directly 0 to 9 redial key short press EE 17 _ Filtering calls using the voice mailbox Alcatel 4008 4018 only ma neema OBEN This service lets you filter incoming calls to your voice mailbox When your caller leaves his message you can choose to communicate with him Activating call screening Bull2. conversation a second call is on hold during a conference programmed conversation key During a conversation 28 Placing an outside call on hold parking Ka You can place an outside call on hold and recover the call on another telephone gt e Do during a conversation To recover the parked call a Pickup Q Unparkcall Q number of telephone from which call was parked If the call is not recovered within a preset time default value 1 min 30 it is transferred to the operator E29 __ Intrusion into an internal conversation Ka Your correspondent s line is busy If the number is not protected and if authorised you can intrude into the call intrude on a call programmed key Protection against intrusion communication enter the number protection programmed key amp Protection is cancelled when you hang up EE 210 Store a number During a call to save the number onto a call key Gl Ee a Te during a select the key to conversation programme 0 to 9 eS 0x gt display number amp enter the name of apply apply your correspondent enter the name of your correspondent enter the text the number pad keys have letters that you can display by successive presses position the cursor in the entry field erase last character entered enter a digit keys 0 to 9 E 211 Adjust audio volume During a call to adjust the volume level of the
3. loudspeaker or receiver Go gt 0o00 during a adjust audio volume conversation Meet me conference The Meet me function is used to set up a conference with a maximum of 6 persons the master of the conference who has the rights for initiating the conference and the participants maximum of 5 who meet for the conference E 3 1 Initiate a Meet me conference In order for the participants to join the conference you must first decide on a meeting time for the conference and send them the access code When the system prompts you to enter a code or password you are allowed 3 attempts before the system rejects your request from the outside dial the meet me enter the meet me conference activation lift the receiver see making a enter your telephone number call code conference activation internal call number gt gt the conference is set up enter your enter the conference personal access code password Activation code this code is defined by the administrator during system configuration Call number for activating the Meet me conference this call number is used by the conference master when he wishes to initiate a conference from an external set This number must have been defined previously by the system administrator Password the default password cannot be used If necessary refer to chapter Modifying your personal code amp When the conference master on hooks all the
4. pick up key programmed key If the telephone ringing is not in your pick up group oe Toe number of telephone gt a Pickup Q Generalbell Q ringing during a conversation lt gt E42 Answering the general bell Ka When the operator is absent outside calls to the operator are indicated by a general bell To answer set call pick up number of 43 Manager secretary filtering ha programmed key telephone ringing System configuration allows manager secretary groups to be formed so that the manager s calls can be directed to one or more secretaries gt The system can be configured to prevent call pick up on certain telephones From the manager s or secretary s telephone lt gt incoming calls are filtered by a chosen person ects ett E45 Answering briefly in place of the operator Ka filter En programmed key Outside calls to the operator will ring on your telephone and you can answer the call your telephone will ring at the i lt I gt same time as the switchboard lt I same key to cancel operator help same key to programmed key cancel Calls to the switchboard Filtering is indicated on the manager s telephone by the icon corresponding to the filtering programmed key calls to the switchboard will ring on is your telephone gt _ CP operator help programmed key Sharing E46 Hunting groups ha E48 Answering a call on your pager 5
5. placed on hold lt I gt light flashes During a conversation Cancel the conference and remain with your second correspondent your first call is placed on hold E24 Transferring a call To transfer your call to another number conference programmed key gt gt the first call is on hold hang up on all correspondent during a no of the 2nd conversation terminal If the number receiving the transfer answers gt After the conference to leave your two correspondents talking together transfer programmed key cancel the conference transfer programmed key You can also transfer your call immediately without waiting for your correspondent to answer Transfer between two outside calls is not generally possible depends on country 2 7 Placing a call on hold hold EA concerned and system configuration Exclusive hold During a conversation you wish to place the call on hold and recover it later on the same telephone E25 Transfer a call to the voice mailbox of an absent party a an gt en cony Di your call Is placed on During the call you want to transfer your correspondent to the voice mailbox of another correspondent dun uring a conversation Coe Recover the call on hold during a number of D a conversation second correspondent key for the line f Three way conference with internal and or external correspondents whose light 1s E 26 conference flashing During a
6. to activate conversation The function is automatically cancelled when you hang up During a conversation E 21 Making a second call during a conversation the first call is on hold during a number of call back the last conversation second number dialled correspondent short press Other methods for calling a second correspondent B of amp A tme Using call by name long press or press twice Call back on the last 10 number dialled long press phone book key programmed line key To cancel your second call and recover the first Sef m key for the line whose light is flashing during a conversation amp If yog make an error hang up your telephone will ring and you will recover your first call Calling from your personal directory PersSpDial long press or press twice 22 Answering a second call during a conversation A second correspondent is trying to call you aD SO name or no of the caller displayed for 3 seconds gt SD during a light flashes conversation Answer call displayed gt the first call is on hold line key for which icon is flashing To return to your first caller and end the conversation in progress SO j of during a key associated conversation with the incoming call icon E23 Switching between calls Broker call During a conversation a second call is on hold To accept the second call your first call is
7. 2 Hunting group call A call on your pager can be answered from any telephone within the system Certain numbers can form a hunting group and can be called by dialling the group number your pager beeps gt AB a w answer paging your group no of group to be called programmed key number Temporary exit from your hunting group Return into your group E49 _ Calling a correspondent on his her loudspeaker Ka Your internal correspondent does not answer If authorised you can remotely activate your correspondent s phone GD gt iS Do your correspondent does not reply 4 7 Calling an internal correspondent on his her pager RA you are connected to the loudspeaker on your correspondent s gt phone if he she has the hands free function leave group your group number programmed key pelonging to a group does not affect the management of direct calls A specific telephone within a group can always be called by using its own number The number called does not answer and you know that the person called has a pager ED gt your correspondent paging does not reply programmed key gt paging in progress is displayed amp Your correspondent can answer from any telephone in the system Sharing EE 410 Sending a written message to an internal correspondent no gt 4 DO number to be called Predefined message f o 0 RG o select the entertheno of apply your message to b
8. Alcatel OmniPCX Office Alcatel 4008 40 18 40 1 9 ALCATEL User manual D Introduction Thank you for choosing a telephone from the 4008 40 18 40 19 range manufactured by Alcatel Your terminal has a new ergonomic layout for more effective communication E How to use this guide Pa LE Q a Lift the receiver Line key Hang up Specific key on numeric keypad Numeric keypad Partial view of display Means that the function is subject to programming If necessary contact your installer Adjustment reduce GB Fixed key Adjustment increase MENU key Loudspeaker X Voice mail access key hands free Move the navigation key up or down To go back one level press and release or to return to the welcome page press and hold during a conversation can be used to access the different pages Menu Perso etc and to return to the telephone screens These symbols can be supplemented by small icons or text Contents Getting to know your telephone e eneen eee p 6 Using your telephone rset senden eeen nenne p 7 ki Maknsaseall ss ee p 7 LZ IReceivingia elkse nes vedetten ene eed enen eee p 7 1 3 Using the telephone in Hands free mode p 7 1 4 Activating the loudspeaker during a conversation receiver lifted p 7 1 5 Calling your correspondent by name company directory eee p 7 1 6 Make a call using the personal phone book sove ee
9. EST p 14 4 1 Receiving s pervised calliringingi 0 u use einen p 14 2 Answerne the general DOU sis zen iu p 14 43 iManager secretary Mltering uw p 14 GCN AE p 14 45 Answering briefly in place of the operator na dead eeeceee ds es ctandves ds p 14 6 Hunting groupsas tir nenin i e eE EAREN Ee LEME RL ed eit albe p 15 47 Calling an internal correspondent on his her pager sanne p 15 48 Answers Call On YOUr per nn ae p 15 49 Calling a correspondent on his her loudspeaker oasen eneen p 15 4 10 Sending a written message to an internal correspondent p 16 Hl Senda voice Message Copy es vane sees een p 16 4 12 Sending a recorded message to a number a distribution list n noanannan p 17 4 13 Broadcasting a message on the loudspeakers of a station group 22222222200 p 17 4 14 Modify the automated attendant welcome message remotely 0000005 p 17 Keep in touch aimer EB RB EE p 18 Sl Selecting eallsto beidiyerted sinned adden tenet eden p 18 5 2 Diverting calls to another number immediate diversion oen p 18 5 3 Diverting your calls to your voice message service sss p 18 5 4 When you return consult recorded messages seris restre tetdi veen p 18 5 5 Activate disable the personal assistant sument pieren enden E EES p 18 5 6 Personal assistant reaching you with one number only onsen p l9 57 Diverting alls to your pager aanne nertsen henk Bee ead ese ia p 19 5 8 Forwarding your calls from
10. al resources and help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product For further details about recycling this product please contact the supplier who sold you the product Operating conditions Operating temperature range 5 C 45 C Acoustic shock protection The acoustic level of the signal generated by the handset earpiece is less than 30 dBspl for a transient signal 123 dBspl for Australia and less than 18 dBspl rms for a continuous signal 120 dBA for Australia Directive 2003 10 EC specifying the risks inherent in noise at work The ring contributes towards overall daily noise at its maximum setting the level is x dBA at 60 cm from terminal To reduce the level the following is recommended reduce the setting 9 levels of 5 dB program a progressive ring Alcatel Business Systems in keeping with its policy of constant product improvement for the customer reserves the right to modify product specifications without prior notice Copyright Alcatel Business Systems 2006 All rights reserved MU19008BSAAed01 O5 10 3406
11. al task to activate temporarily absent A A melody is played activation accepted the A buzzer type alarm sounds activation refused the set Ss payed BE is probably not taken into account by the call centre you 9 change of status has been carried out nd should contact your administrator enter the code select the agent and depending the displayed for the login validate informations enter function your password or confirm gt ACD application welcome screen display ACD application welcome screen name of the status of the agent set queues 8 3 __The four operating statuses of the agent set An agent s availability is determined by the operating status of which there are 4 that the agent can change at any time These statuses are e In service the agent is ready to receive calls e Withdrawn the agent has withdrawn from the ACD application e Additional task the agent is performing a task concerning a call and is not taking other calls e Temporarily absent the agent has taken a break and is not taking calls 26 Guarantee and clauses Independently of the legal warranty that covers this appliance it is guaranteed for year parts and labour counting from the date indicated on your invoice The invoice will be demanded if making a claim under the warranty The warranty does not however apply in the following cases in the event of use that does not comply with the instructions given in this user s
12. book Nee me to activate to deactivate apply your choice press and enter the name enter the number Adjust ringer volume while a call arrives release ES gt 8 of adjusting the ringer volume Enter the name enter the text the number pad keys have letters that you can display by successive presses your telephone rings E75 Adjusting screen brightness Q erase last character entered a Settinss Q Phone Q Contrast Q l position the cursor in the entry field enter a digit keys 0 to 9 Ss of adjusting screen brightness apply your choice i lt D Es Selecting language i one direct call key to enter the number programme a settines Cons Q 24 Programming your telephone 79 Programming an appointment reminder E 7 11 Broadcasting background music on your loudspeaker Ka You can define the time of a temporary reminder one in 24 hours or a permanent reminder every day at the same time You can broadcast background music on the loudspeaker of your telephone depending on configuration i i f j when telephone is not in use a Appointment amp Temporary Permanent amp Q Q d gt background music is played select the type of appointment temporary apply the long press or permanent appointment time 7 ie same key to cancel n At the programmed time your telephone rings q Tres g gt The music stops when a call is made or received a
13. ce mailbox EL 73 __Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone enter your personal code then record light flashes your name according to voice guide instructions oK options amp Password Q amp Your personal code is used to access your voice mailbox and to lock your telephone old code new code display requests gen 4 digits 4 digits confirmation of new E 72 Customising your voice greeting password You can replace the greeting message by a personal message amp As long as your voice mailbox has not been initialized personal code is 1515 E 74 ___Configuring the telephone ringer a Settinos Q Phone ox Rinsine Q recording During consultation of a message pressing the i key provides access to the following functions Stop to stop the recording Pause to pause recording a select the melody of apply your choice to record the message again your choice 16 tunes Adjusting the ringer volume N De 3 select the volume of your apply your choice choice 12 levels Choose the tune 23 Programming your telephone Activate disable meeting mode progressive ringing Ee a Progressive Q on ol OFF Q select the language apply your choice of your choice to activate to deactivate apply your choice Activate deactivate discreet ring mode E 7 Make a call using the personal phone
14. communications will be cut off 13 E 3 2 Join a Meet me conference Once set up by the conference master the participants can join the Meet me conference 5 participants maximum gt from the outside dial the meet me conference joining call number lift the receiver enter the joining code see making a for the meet me call conference gt You are in conference mode enter the conference access code Joining code this code is defined by the administrator during system configuration Call number for joining the Meet me conference this call number allows the participants to join a conference from an external set This number must have been defined previously by the system administrator An audible beep sounds when a participant joins the conference 2 audible beeps sound when a participant leaves the conference You cannot join a conference in the following cases the conference has not yet been set by the conference master the maximum number of participants has already been reached S amp 4 Sharing E 4 1 ___Receiving supervised call ringing Ka E44 _ Call pick up Ka To receive the special ringing for calls to another number You hear a telephone ringing in an office where no one can answer If authorised you can answer the call on your own telephone If the telephone ringing is in your own pick up group supervised call same key to cancel ringing programmed group call
15. e select the diversion number function receiving diversion gt diversion is acknowledged is Do not disturb You can make your terminal temporarily unavailable for all calls a Forward L Q DototDisturb Q diversion is acknowledged select the diversion function Callers wishing to contact you will see the Do Not Disturb message displayed on their sets when they try to call 20 5 4 __ Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you Ie oe select the diversion function Predefined message BO a Gotomessage Q oz Q OAOA select the entertheno of apply your message to be the message to choice sent be sent Ol to 27 send message as create a tempo rary a Language Q change language of message Personal message o f o send message personal message create a temporary personal message enter the text the number pad keys have letters that you can display by successive presses position the cursor in the entry field erase last character entered ter a digit keys 0 to 9 Keep in touch The 27 standard messages are shown below Call me back 15 Meeting on __ 2 Call me back tomorrow 16 Meeting on at_ _ 3 Call me back at _ _ 17 Out for a
16. e eens p 8 L7 Filtering calls using the vei ennallBoi stonden inne sanders eaten p 8 KS KENAN Etre deden een p 8 1 9 Make a call back request to a busy number cece eee eee p 8 1 10 Answering an internal call in intercom mode oves p 9 IE Sending DT ME SIENA sera re een isd unt p 9 1 12 Mute so that your correspondent cannot hear you p 9 During a Conversation soera nenn dr ne en nn ew are p 10 2 1 Making a second calliduring a conversation nas versier wai enue au eet wwe ace ae p 10 2 2 Answering a second call during a conversation ss ssrssersserssersseer p 10 23 Switching between calls Broker call ne een vend end exes p 10 24 Transterning aCalliy niseainioatee dake one earn ies phe eee AEM Mia phe sd p l 2 5 Transfer a call to the voice mailbox of an absent party 6 cee cece eens p ll 2 6 Three way conference with internal and or external correspondents conference p ll 27 Placingecallonhold hold vante en p l 28 Placing an outside callon hold parking sassen vas iaer ae p 12 269 IIntrustoniinto an internal C NVERSAUON sns sede rein p 12 2 101 Store Aa MUMBER ie sisten eRe sda dee ee HATEN Ge ED nh RAE OO Rah p 12 2 1 Adjust audio VOlUME sees eer dined edicts adden Arien ok Bled eared p 12 Meet me conference 0c cece cece ee ee vee ee eee p 13 3 1 Initiate a Meet me conference an en nase nn p 13 32 Joina Meetme contefeNEen sneven onee E I RE BEHEA p 13 Sharing RENT ENNE
17. e the message to choice sent be sent Ol to 27 Q a Language amp Q change language of message send message Personal message o heoo gs create a temporary send message personal message create a temporary personal message enter the text the number pad keys have letters that you can display by successive presses position the cursor in the entry field erase last character entered gt enter a digit keys 0 to 9 The 27 standard messages are shown below I Call me back 15 Meeting on __ 2 Call me back tomorrow 16 Meeting on at_ _ 3 Call me back at _ _ 17 Out for a while 4 Callback_ 5 18 Absent for the rest of the day 5 Call the attendant 19 Absent back at _ _ 6 Call the secretary 20 Absent back on at_ _ 7 I will call back at _ _ 21 On vacation back on ___ 8 Use paging 22 External meeting 9 _ Please fetch your fax 23 External meeting back on __ 10 Please fetch your mail 24 lamin room nr __ II Please cancel your forwarding 25 In a meeting do not disturb 12 Visitors are waiting 26 At lunch 13 You are expected at reception 27 Indisposed 14 Meeting at _ _ Messages to be completed using numeric keypad 4 11 Send a voice message copy gt display number of new and old messages personal code Name number to be called m o select message to cop
18. en sss eha sees daden p 25 7 10 Identify the terminal you are OM ss 3 natter ba dws bch ae p 25 7 11 Broadcasting background music on your loudspeaker ossen p25 7122 Lock unlock YOUR Tele phONe ssa wen anal oe wies p 25 7 13 Activating deactivating forced headset mode enen p 25 ACD Agent set ane eines RE ee mene wee p26 Bil AFE SEE run aeae E EaR r RAER p 26 8 2 Open aniagentisession NOEM cen nnn nis aks E ee p 26 8 3 The four operating statuses of the agent set nr nen p 26 84 Changing the operating status of the Set ua vens sa sen maen dee mene EERIE p 26 Guarantee and clauses sas sa 0000000 oeren ann p 27 Getting to know your telephone A 24 Handset Up down navigator used to navigate around the home page through the menus or in a text zone whoamt j when entering characters 5 The home page consists of wx e Information on the status of the set set locked call forward etc A Lock Alphanumeric keypad 2 e Date and time e Set programming and configuration functions y Settings Functions accessible set in idle position Features accessible in conversation WhoamI Identify the terminal you are on Hold Placing a call on hold hold Rediallist Call back on the last 10 number dialled atiFcode Sending DTMF signals ack Lock unlock your telephone Savetoree 3 a the number in the personal phone i i Transfer a call to the voice mailbox of an Appointment Programming an appoin
19. et lor redial key lt gt u long press voice mail enter your personal same key to stop listening and filtering password deactivate the screening programmed key When you receive a call select the no in the start the call last ten issued call gt you hear the message left by your a 7 19 Make a call back request to a busy number name or number of the caller the number you are calling is ES of to take the call to stop listening only Using your telephone E 110 Answering an internal call in intercom mode Alcatel 4008 4018 only EE 112 Mute so that your correspondent cannot hear you You can answer without lifting the receiver When you receive an internal call your telephone rings and you are connected You can hear your correspondent but he she cannot hear you directly in hands free mode The screen shows the caller s identity To activate Terminal idle CON gt Q gt The key lights up QO corresponding LED lights up during a disable microphone conversation When your caller hangs up intercom mode remains active A i QO gt The key is no longer lit To deactivate Terminal idle resume the conversation QO gt The corresponding LED goes out 111 Sending DTMF signals During a conversation you sometimes have to send DTMF signals such as with a voice server an automated attendant or a remotely consulted answering machine Gl gt neo during a
20. he message on another telephone a settinss Q Notification amp Activate deactivate message notification Ne ee Enter the number of the set where the notification is to be received De Change the time slot The time slot during which notification is activated can be changed fo enter the number apply change times apply Managing your charges When the internal correspondent who has taken the call on hooks you are called back and can E 61 _ Charging your calls directly to business accounts Ka Read information concerning call cost duration number of units N h f internal u d cost of You can charge the cost of your outside calls to business account numbers DK Q gt je Fa Eis B wis ot 64 alod RG project code enter the number password for this enter number for a Print Q A OK Q programmed key of the terminal to internal telephone amp j M correspondent 2 Print a charge ticket 3 Terminate consultation receive the message Adding or changing a business code during a call GD Business account code during call programmed key Finding out the cost of an outside call made for an internal user from 6 2 our terminal lt a gt the call is placed on hold programmed key meter total recall as SS NR 4 ransfer outside transfer call to your number correspondent on hold called 22 7 Programming your telephone 7 1 Initializing your voi
21. manual faults or damage caused by natural wear damage resulting from a cause external to the appliance e g impact fall exposure to dampness etc noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer Warning never place your telephone in contact with water To clean your telephone you may however use a damp soft cloth Never use solvents trichlorethylene acetone etc which may damage the plastic parts of your telephone Never spray it with cleaning products The ear piece and microphone area of the handset may attract metallic objects that may be dangerous for the ear The wording is not contractual and may be subject to change Some functions of your telephone are controlled by a software key and the configuration of the unit 27 Declaration of compliance EC countries we Alcatel Business Systems declare that the Alcatel 4008 4018 and 4019 products comply with the essential demands of Directive 1999 5 CE of the European Parliament and Council A copy of the original of this declaration of compliance can be obtained from your installer Information relative to the environment This symbol indicates that at the end of its life this product should be subject to special collection and disposal in member countries of the European Union as well as in Norway and Switzerland By ensuring this product is disposed of correctly you will help to conserve natur
22. nd starts again when you hang up If you are in conversation the display flashes and an audio tone is generated After three calls without reply a temporary request is cancelled but a permanent request amp remains in memory If youn cleme diverted to another terminal the diversion is not applied to the E 7 12 Lock unlock your telephone reminder call o To cancel your appointment call back request a Appointment amp Temporary ol Permanent Q select the type of appointment temporary 0O amp O enter the reminder time gt your telephone is locked unlocked enter your personal password or permanent E 713 _ Activating deactivating forced headset mode Forced headset mode must be activated as soon as a headset is installed instead of the receiver a Settings Q Phone Q ForcedHead Q E 7 10 Identify the terminal you are on o A eo gt o eo i activating deactivating forced headset mode press twice 25 ACD Agent set JP s1 Agent set EEE 34 Changing the operating status of the set A call centre solution allows optimum distribution of calls to agents according to their availability and skills The operating status change codes are defined when the system is configured Contact the system administrator to obtain these codes Statuses Codes 8 2 Open an agent session login NIC in service withdrawn enter the feature code addition
23. ort press y name long pi p twice Pre programmed function keys and programmable key SEB Lit when the function associated with the key is activated The 6 key block consists of two line keys To adjust the loudspeaker or handset volume up or down B Function keys one immediate forwarding or cancel call forward key Messaging key to access various mail services one conference key If the key flashes a new voice message or a new text message has been received f one transfer key Radial Redial key de one direct call key to programme O e To access the Redial function short press e Call back on the last 10 number dialled long press Using your telephone E11 Making a call Soo erleg dial directly lift the number hands free number the number receiver required alcatel 4008 required for your call 4018 only gt during a conversation programmed line key To make an external call dial the outside line access code before dialling your correspondent s number 9 is the default code for an outside line amp For the operator dial 0 by default 12 Receiving a call oe lift the hands free press the key for receiver alcatel 4008 the line that is lit 4018 only up E13 __ Using the telephone in Hands free mode Alcatel 4008 4018 only Terminal idle ou are in hands free q gt i mode press and release Call in progress
24. rminal Follow me Kal You wish to receive your calls in your present location Use the Follow me function Se OS a pst dein I Deo select the diversion your extension Internal Q ExternalNr Q D MobileNr ok function number dial number of a colleague dial an outside line number dial number of your mobile SS Gd EO or your secretary or dect lt HO gt diversion is acknowledged follow me your extension Q programmed key number activate deactivate transfer Base E53 Applying a selective diversion Ka You can selectively divert calls according to the caller s identity E57 _ Diverting calls to your pager Ka Callers will thus be able to contact you while you are moving around the company D gt diversion is acknowledged selective a Cem Forward programmed key select the diversion function Fi E 5 10 _ Diverting all group calls Ka oR i gt diversion is acknowledged You can divert all your group calls to another internal number forward to paging programmed key lt gt gt diversion is acknowledged group calls number receiving forwarding diversion programmed key Keep in touch E 511 Cancelling all diversions o heo amp Do press the call select the diversion forward function function key 5 12 Diverting calls when your line is busy divert if busy Callers can be diverted to another telephone if you are already on the line o S
25. the receiving terminal Follow me n naaaanannna p 19 5 Applying aselective dNERsl OM en oosterse ene van aman eb sea Eagar ca es ande pall 5 110 Diverting all group calls ps san Gua hee ows ew Hayes ae p 19 Sl Cancelling all aversion sistance ios nennen p 20 5 12 Diverting calls when your line is busy divert if busy se p 20 Delis De netstat deren ner Pia EEO RER Hee ERT adieu be p 20 5 14 Leaving a recorded message for internal callers venen eneen on en p 20 5 18 KONE Witten MESSA EES var aanreed esse beset eens banket p 21 53116 Message notihicationl vis dienes duet nee hah wa see arn ereen p 21 Managing your charges DENE RETTET de NT p 22 6 1 Charging your calls directly to business accounts oee p 22 6 2 Finding out the cost of an outside call made for an internal user from your terminal p 22 Programming your telephone sees en eee eee p 23 Kl Initializing your voice MANDEN a 4 nase a een we Bae Ee p 23 Lt Customising your voice greeting onsen cies eta ea p 23 73 Modifying your personal code sanar ae ne p 23 7 4 Configuring the telephone ringer sees weed Han based dade seb Ragen Kane be p 23 NS Adjistingisereenibrightness sars ninae ne ae Beede ass p 24 156 Selecting langlaper ee sn dees EEE EOE EOE eet p 24 1 7 Makea call using the personal phone book ns peyre nitro gic sekd sene ale p 24 7 8 Progfammingdirectaallkeysr uue nen p 24 79 Programming nappaintment Emd
26. tment reminder Transferumu a Divert your calls to another number imme Forward diate forwarding forward to voice mail forward to bleeper 3 Configure the set personal assistant display Settings ring tone voice mail etc Dialbyname Using call by name Gr gt Gm gt er gt Other features can be accessed depending on the configuration of the system co 2 fas lt Q OK key used to validate your choices and options while programming or configuring Em Audio keys Back Exit key to return to previous menu short press or return to first screen long press You can also use this key to correct Q a character you entered 8 Hang up key to terminate a call 5 Hands free Loudspeaker Key to make or answer a call without lifting the receiver Alcatel 4008 4018 id e Lit in hands free mode or headset mode short press e Flashing in loudspeaker mode long press Intercom Mute key e During a conversation press this key so that your correspondent can no longer hear O you S B Function keys and programmable keys Guide key Use to obtain information on the pre programmed keys or to access the set programming or configuration e Terminal idle press this key to answer calls automatically without picking up the Phone book key Phone book key to access your personal phone book short press or to make a call by name long press or press receiver Alcatel 4008 4018 Y y yourp P sh
27. uch 5 1 _ Selecting calls to be diverted EL 53 __Diverting your calls to your voice message service When a diversion is applied you can select the types of call to be diverted outside internal all gt meenen Eo O gt aa displayed select the diversion select the diversion select the type of out int function function call T54 When you return consult recorded messages gt o 8 TI if the type of call forwarded is not appropriate The light indicates that messages have been received all calls gt display number of new and old messages o gt mep E personal code internal or outside calls apply display name of sender with date time and a Q a gt 4 ranking of message select message o h eo o Ne listen to message erase message E52 __ Diverting calls to another number immediate diversion The number can be your home portable or car phone voice message or an internal extension operator etc a Forward 5 Q Immediate Q select the diversion number to be function called o o a Q diversion is acknowledged call back sender of message send a copy of a message select the number of your choice E55 _ Activate disable the personal assistant amp You can make calls but only the destination number can call you VE eee Le Keep in touch EL 56 Personal assistant reaching you with one number only 53 _ Forwarding your calls from the receiving te
28. while 4 Callback___ 18 Absent for the rest of the day 5 Call the attendant 19 Absent back at _ _ 6 Call the secretary 20 Absent back on at_ _ 7 Iwill call back at _ _ 21 On vacation backon___ 8 Use paging 22 External meeting 9 Please fetch your fax 23 External meeting back on ___ 10 Please fetch your mail 24 lam in room nr _ II Please cancel your forwarding 25 In a meeting do not disturb 12 Visitors are waiting 26 At lunch 13 You are expected at reception 27 Indisposed 14 Meeting at _ _ Messages to be completed using numeric keypad E 5 15 Consulting written messages The light indicates that messages have been received gt es gt a display name of sender with gt late time and ranking of message During the display of the information Q call back the message sender the message is erased automatically after the call next message previous message 21 During consultation of a message pressing the i key provides access to the following functions Clear erase message Call call back sender of message sending a written message to an internal correspondent Sendmessage Savetorep save the sender s number in your directory Luk terminate consultation PER amp B E 5 15 Message notification A message is left in your mailbox but you are not at your desk You can configure your telephone so that you receive notification of t
29. y by consecutive presses o send message game add a correspondent eo o record a comment Ame send message Sharing To record a comment 413 Broadcasting a message on the loudspeakers of a station grou Record Q gt recording g g p g p Ka A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group start recording the comment recording si gt speak you have 20 seconds _ o gt oh number of end of recording replay comment breadeast group o gt RE O z The message will only be broadcast on terminals not in use and which have a loudspeaker re record a comment send message 4 12 Sending a recorded message to a number a distribution list a voice E Q a Sendmessage Q EE 4 14 Modify the automated attendant welcome message remotely This feature enables a user with the appropriate rights to modify the automated attendant night or day time message personal code voice mail call number of your personal code Q number voice mailbox number to be other correspondents if necessary 5 follow the instructions of the called gt voice guide access the access the Record Q recordins personal welcome messages zZ options menu customisation start message recording recording Myra ole O oG amp DO end of recording replay message gt re record a message apply Keep in to
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