RAMOS Optima - standard manual v1.1
Contents
1. Network tab System Date amp Time Settings RTC Battery Status Good Time Zone UTC Coordinated Universal Time v Date and Time Settings PO dd mmiyy hh mm ss ex 16 01 05 21 03 22 Use NTP Donotuse NTP X NTP Server 1 Po NTP Server 2 PO 2 2 Testing your new IP address We now need to test that your new IP address has been assigned successfully We will do this via the ping command a Click start run 3 in the run window type ping ip address hit enter w Nicholas B My Recent Documents gt 2 My Pictures 2 My Music Qs My Computer My Network Places 2 Click run a Control Panel pet oram Access and amp Printers and Faxes po i 1 Click start Run www conteg com All rights reserved CONTEG 2012 b Now you will get an MS DOS command prompt which shows the ping results If this is unsuccessful you will receive a request timed out message cx C WINDOWS system32 ping exe FIRMWARE tg Start Having connection problems Please note The units default connection speed is 10MB w Half Duplex so if you are having trouble connecting to the unit then you do have the option to set the unit to full duplex mode by using the follows SNMP set command snmpset v1 c public 192 168 0 100 1 3 6 1 4 1 3854 1 2 2 1 72 0 s lyyy To set back to halfduplex gt snmpset v1 c public 192 168 0 100 1 3 6 1 4 1 3854 1 2 22. 2012 Critical low the age humidity level at which it is critically low Rearm Used to prevent the sensor from flickering between two states For example if the High Warning threshold for the temperature sensor is set to 80 degrees and the sensor was to vary between 79 and 80 you could be faced with a very large number of emails traps and events logged The Rearm parameter prevents this by forcing the temperature to drop by the Rearm before changing the state back to normal In this example if Rearm is set to 2 then the sensor would have to drop from 80 down to 77 before the status would change from Reading offset will adjust the reading by your offset amount In our example we have set the parameters as indicated in the screenshot above Once you have done this click on save For information on setting up other sensor types please refer to the manual for your specific sensor This will give you guidance in setting up the parameters specific to your sensor Settings Relay Control Siren Control Status Filter i Send Trap Alert For This Sensor Port Yes Send Mail Alert For This Sensor Port Yes Humidity Humidity1 Description on Port 1 Select Status Filter tab Send Trap when Status Normal Yes Send Email when Status Normal Yes Continuous time sensor is in a normal state to report secs Helpfull Suggestion Continuous time sensor is in a warning error state to report secs 0 0 secs One way to e
3. 60 E Security Sensor Namna EON me sami Criticallow 0 Motion Detector Rearm Be Alarm Security Reading Offset jo Siren amp Strobe Light Settings Autosense Select sensor tab Select sensor type In this example we have selected the humidity sensor from the sensor menu on the left The sensors highlighted in yellow indicate that they are currently connected to the unit In this case you can see there is a temp and humidity sensor connected RMS I STH Temperature is highlighted in green in the menu Humidity is highlighted in yellow because it is now in warming status Humidity Humidity1 Description on Port 1 Settings Relay Control Siren Control Status Filter Port Description Humidity1 Description Current Reading 71 Percent Status Sensor Online Offline Online Go Online Offline Online oa CriticalHigh 80 Warning High leo Warning Low 415 Criticallow 10 Rearm 2 Reading Offset jo e This window is used for configuring the sensors parameters These parameters are explained below Description The name of the sensor Use a meaningful name such as humidity sensor office1 Go Online Offline This takes the sensor on or offline without unplugging it from the unit Critical high The age humidity level at which it is critically high Warning high the age humidity level at which it is high Warning low the age humidity level at which it is low 10 www conteg com All rights reserved CONTEG
4. Remote Syslog IF Address 192 168 0 1 Remote Syslog Port 514 Reset Clear Syslog Used to clear the system log of the messages for the unit Remote Syslog You can set up the unit to send its syslog message in a standard format acceptable to a remote syslog server For example the Logalot system from Somix Remote Syslog IP Address Remote Syslog Port You can set the IP address and port of the remote syslog server to which the unit will send the log messages Quick Tip One way to export your sensor data in real time to a remote location is with the Remote Syslog feature If you want to use the Remote Syslog feature for this please find more detailed information on how to set this up in the FAQ section 7 at the end of this manual 6 Making your unit visible to the internet So far the manual has simply covered the basic set up The setup we have just created will allow you to access your unit on a Local Area Network LAN We have setup SNMP traps so that your SNMP software such as Whatsup Gold or HP Openview can collate information from your unit However what if you wish to be able to remotely access your unit from anywhere in the world This is possible however the following steps are only an outline guide Your exact setup and configuration will often depend on your network equipment and setup You are going to need access to your router if you are using one and knowledge of whether your IP address is static
5. 1 72 0 s Oyyy Where public is admin password Where 192 168 0 100 is the RAMOS Optima s IP address The duplex mode is shown on Network Settings page Quick Tip If you are still having trouble connecting to your RAMOS Optima or opening your unit s web interface please see the FAQ in section 7 at the end of the manual for more help 2 3 Upgrading the firmware As we are constantly releasing new firmware with added capabilities it is recommended to you to upgrade the latest firmware To do this you need to go to our website www conteg com All rights reserved CONTEG 2012 a When you download your firmware it comes in a zip package Extract this to your desktop into a folder named firmware When you open this folder you can find Firmware file readme file and IPSet application This IPSet utility will upload the firmware to your unit Double click the program to boot it b When IPSet loads a screen similar to this 1 Select firmware upgrade Mode MAC Address gee LIE tat 2 Type in the IP address of your Manca Enter MAC ere i Firmware Upgrade 192 168 of 100 u n it voad Enter firmware file zip I Send1 page per package 3 Type in your administrator password ni d 4 Click browse a new window will pop up ia 5 Select the zipped firmware _ file click open Mode MAC Address Crutonaicaysetmac ToT TT TT 6 When complete the message up
6. SNMP set Community Reset Web Interface Password Settings New User Password Confirm New User Password New Admin Password ee eee ee Confirm New Admin Password Save Reset New User Password Type in the password for the user account Note To allow the User to login without having to enter a password use public in the User password Confirm New User Password Confirm the new password for the user account New Admin Password Type in the password you wish for the admin account Confirm New Admin Password Confirm the new password for the admin account d Next you have the options for resetting the SNMP trap settings SNMP SNMP Port Reset To Default SNMP Trap Port Reset To Default SNMP Port Use this option to reset the SNMP port setting to its default SNMP Trap Port Use this option to reset the SNMP Trap Port to its default setting 22 www conteg com All rights reserved CONTEG 2012 Quick Tip Your SNMP port default is 161 and the SNMP TRAP port default is 162 You can set your SNMP ports with the following commands snmpset m all v 1 c lt community gt lt ipaddress gt 1 3 6 1 4 1 3854 1 2 2 1 99 0 u lt new snmp port gt snmpset m all v 1 c lt community gt lt ipaddress gt 1 3 6 1 4 1 3854 1 2 2 1 100 0 u lt new snmp trap port gt e Finally you have the option for setting up the system log parameters syslog Clear Syslog Sensor Details in Syslog Sensor Type and Port Remote Syslog Off Y
7. Summary Sesossy Traps Mail Network Help Network Settings 192 168 161 235 192 168 161 250 C am Network tab lex Mode 100 Mbps Full Duplex Re Network settings dd mmiyy hh mm ss ex 09 01 05 01 42 53 NTP Server 2 b Once on this page you can setup the network settings as indicated below Network Settings IPAddress 192 166 161 235 Subnet Mask 255 255 255 0 Default Gateway 192 166 161 250 Domain Name Serwer 192 1656 0 1 Use DHCP Ethernet MAC ID Ethernet Duplex Mode Do Not Use DHCP 00 06 DC 00 42 16 100 Mbps Full Duplex Reset IP Address Use this to change the IP address of your unit Subnet Mask Use this to assign the subnet mask of your unit Default Gateway Assign the default gateway of your device Domain Name Server IP address of your DNS Used if you wish to use a DNS address for your unit instead of accessing via the IP address All rights reserved CONTEG 2012 18 www conteg com Use DHCP The unit can use DHCP to assign its IP address or it can use a Statically assigned IP address To use DHCP choose Use DHCP from the list box and press set To stop using DHCP choose Do Not Use DHCP from the list box and press set Statically assigning an IP address also turns off DHCP You can force the RAMOS Optima to voluntarily give up its IP lease and request a new IP lease by choosing Use DHCP from the list box and pressing set Ethernet MAC ID This is the MAC address
8. be resent Keep Alive Email Settings Send Keep Alive Email Off Y Keep Alive Email Resend Interval mins 1 1 mins Save Reset Send Keep Alive Email This option will tell the unit to send a heartbeat e mail This is useful to tell if the unit is still online or not It is also used when you require collection of data at regular intervals Keep Alive Email Resend Interval The amount of time between which the keep alive emails are sent After setting your parameters click the save button c Below this you will see there is another section This is for configuring who the e mails are to be sent to 16 www conteg com All rights reserved CONTEG 2012 Email Address Configuration Mail From Mail Recipient Mail Cc Mail Cc Mail Cc3 Mail Cc4 Mail Cc5 Save Reset Mail From The email address which you would like the e mail to appear from Due to anti spam features of some SMTP servers this address must be authorized on the SMTP server otherwise the server may deny the email Mail Recipient The email address of the person you wish for the email to be sent to Mail Cc1 5 Up to five additional e mail addresses may be added When you have filled in your required fields remember to click Save d Atthe bottom of the page you have two further options Mail Status Status of most recent Mail No Status Last Error Message yt Status of most recent Mail This can be either No Status Success or
9. have the separate e mails Question have forgotten the IP address that my RAMOS Optima is configured with Is there a way can determine this IP Answer Yes you can unplug the power cord then plug it back in to cycle the power on the RAMOS Optima while you have the IPSet utility software running on your PC When you open the IPSet utility it will say Recycle power to RAMOS Optima as shown in this screen shot on next page 25 www conteg com All rights reserved CONTEG 2012 Mode MAC Address Automatically Get MAC i C Manually Enter MAC IP Address Firmware Upgrade Status Routing table detail Exit IPSet ooo When the RAMOS Optima is powered up the IPSet will capture its IP address and then you will be able to click on the flashing button to open the web interface You can download the PSet utility from Conteg web site Question I am still having trouble connecting to the unit and opening the web interface what could be the problem and what should try Answer If you are using IE7 or IE8 web browser versions try placing the unit in the trusted sites list Try clearing the cache and refreshing your browser with the ctrl F5 key Are you using HTTPS The RAMOS Optima not support HTTPS This is only available on the RAMOS Ultra unit Question have assigned the gateway IP and when I click Save it reverts back to the default IP Answer This happens when the d
10. of your unit This is a read only field Ethernet Duplex Mode The duplex mode and speed of your unit This is a read only field also Ensure you apply your new settings by clicking on the save button c Below this there are some further settings for the time and date System Date amp Time Settings RTC Battery Status Good Time Zone UTC Coordinated Universal Time ka Date and Time Settings dd mm yy hh mm ss ex 09 01 05 04 42 53 Use NTP Donotuse NTP Y NTP Server 1 NTP Server 7 Reset RTC Battery Status This field displays the status of the Real Time Clock battery on the unit If the status displays Bad you must replace the battery otherwise when the RAMOS Optima does not have mains power the clock will stop running Therefore you must re configure the system time settings on every reboot Date and Time Setting Enter the new date and time in this field The date and time use the following format date month year dd mm yy and hour minute second hh mm ss Time Zone Select time zone that is corresponding to your location from this list box Use NTP An NTP Network Time Protocol is used to synch your unit clock over a network There are many options in this list box The details for each one are as follows Do Not Use NTP select this option to turn off the time synchronization feature One Time the time is synchronized once the Save button is pressed On System Start Up the time is synchronize
11. program such as MS Excel After running this utility the data will be stored in a directory called datadownload located on your C drive of your PC and this will have the data for each port in it Or you can use our dataCollect utility that allows you to poll the sensor data directly from a PC on the same LAN as your RAMOS Optima in real time You can collect an unlimited number of readings and you can collect data from multiple RAMOS Optima simultaneously http 192 168 161 235 graph goffset 8640 amp index 0 amp time 32d8d409accl c2 P cxXx RAMOS Optima Soubor pravy Zobrazit Obl ben polo ky N stroje N pov da Admin gZ Gcoxres RAMOS OPTIMA Location Conteg Prague Current System Time 17 1 05 00 50 54 Summary Sensors Traps LUET Network System Help Auto refresh sec 5 Start Humidity1 Description Graph Last Refresh 14 secs Humidity U2 ate EU IR i i 70 69 J 69 68 J 68 67 67 0 27 0 52 1 17 1 42 2 07 2 32 2 57 3 22 3 47 412 4 37 5 02 5 27 Jani7 Jan17 Jan1i7 Jan1i7 Jani7 Jani7 Jan17 Jan17 Jan17 Jani7 Jan17 Jani7 Jan17 Mon Mon Mon Mon Mon Mon Mon Mon Mon Mon Mon Mon Mon Turn off auto scale lt Prev Zoom out Download Data Humidity1 Description Average high data 72 Average low data 66 Instantaneous high data 72 Instantaneous low data 66 The Humidity is now 70 Directly from device is possible to download data from graph page On Summary tab click on View tex
12. status is now Sensor Normal 16 01 05 19 22 38 Temperature sensor on RJ45 2 is 23 degrees C status is now Sensor Normal 16 01 05 19 22 35 Ethernet link up 100 Mbps FD 16 01 05 19 22 34 System boot up 7 Temperature sensor on intelligent port no 2 16 01 05 19 21 54 Ethernet link up 100 Mbps FD 2 16 01 05 00 07 46 Security sensor on RJ45 4 status is now Sensor Normal one RMS I ST IS pa rt of the package 16 01 05 00 07 40 Security sensor on RJ45 4 status is now Critical O ON DW oO fF WHY lt Prev Oldest You will see the temp humidity sensor displayed in the summary page d From this page select the Sensors tab This will bring you to the following page www conteg com All rights reserved CONTEG 2012 Ge http P address Soubor pravy Zobrazit Obl ben polo ky N stroje N pov da gZ coxres RAMOS OPTIMA Location Conteg Prague P GX RAMOS Optima Admin Current System Time 16 1 05 23 34 22 Summary Sensors Traps System Sensor Settings Humidity Humidity1 Description on Port 1 Settings Relay Control Siren Control Status Filter etector iqui Pot 1 Airflow Sensor Description Humidity1 Description Current Reading 71 Percent Status Sensor Online Offline Online Go Online Offline Online Contacts amp Drivers Dry Contacts amp Drivers 4 20 mAmp Power AC Voltage Detector CriticalHigh 80 tae Warning High
13. the sensors status Keep Alive Resend Intervals The time interval in which you want the keep alive traps to be sent 14 www conteg com All rights reserved CONTEG 2012 A different trap message is sent for each sensor type such as temperature humidity and switch The trap messages include 6 var bind fields that include the current sensor status Normal Critical High Warning High Critical Low Warning Low and sensor Error the current sensor value the level exceeded the sensor index the sensor name and the sensor description 4 2 Setting up E mail notifications As well as or instead of using SNMP traps you can also be notified of a sensors change in status by an e mail report To get to the entry points of this tutorial do the following 1 point your browser to the IP address of your unit 2 Log in as administrator 3 Click the Mail tab from the summary page a Click on the mai mail parameters tab and this brings you to a new page From here you can setup the various e 2 X 6 e http address mail time P ax G RAMOS Optima Admin 1p cOMpeke your Pena Location Conteg Prague Current System Time 9 1 05 01 28 18 Help Mail tab ae ore SMTP Server SMTP Port 25 SMTP Authentication Disable v SMTP Server Login Name SMTP Server Password Email Subject E mail settings imeout Save Reset Keep Alive Email Settings Send Keep Al
14. 9 40 59 09 40 57 09 40 56 09 40 49 09 03 2008 09 03 2008 09 03 2008 09 03 2008 09 03 2008 A Xx E l Display i M Log to file Schedules Formatting Custom file formats i Custom DB formats B DNS Resolution i DNS Setup DNS Caching Modifiers Scripting Display Appearance E mail Alarms io Min message count i Max message count uo Disk space monitor Inputs pee TOP s SNMP Keep alive Test message Defaults Import E xport e UDP UDF input options IV Listen for UDP Syslog messages UDP Port 1 65535 514 Bind to address Data encoding System _ enca Apply 2 100 OMPH 09 41 09 03 2008 Now you would set the Remote Syslog in the RAMOS Optima The Remote Syslog IP Address is the IP address of the PC that has the Kiwi Remote syslog program running on it The Remote Syslog Port is the same port on the Remote syslog program It should be showing you the syslog in real time and any entry that is logged in the unit should show on your server You can also export the data to a text file 4 Notifications 4 1 Setting up a trap The RAMOS Optima can send an SNMP trap message to two different hosts Whenever the status changes for a sensor that is online a trap message can be sent To get to the entry point of this tutorial complete the following 1 log into the web interface as administrator 2 f
15. Download which is a command line program that will download all the sensor readings stored on the RAMOS Optima This data is then stored in a text file and can then be easily imported into a spread sheet program such as MS Excel Or you can use our dataCollect utility that allows you to poll the sensor data directly from a PC on the same LAN as your RAMOS Optima in real time You can collect an unlimited number of readings and you can collect data from multiple RAMOS Optima s simultaneously These software applications are for download from CD or Conteg web site Question am not too familiar with SNMP or what OID s to use with your products How would find out more about this and what OID s to use Answer We have an OID manual that includes basic information on SNMP and were to find out more information on this The manual also includes all our OID s and related information Manual is on product CD or on our web site 28 www conteg com All rights reserved CONTEG 2012
16. Failure Last Error Message This is a debugging aid If the email is not successfully sent you may find the reason for the problem here Test Email Useful when you first set up the SMTP settings to ensure they are working or anytime thereafter Before a test mail can be generated ensure the previous fields described have been completed Quick Tip If you are having problems connecting to your SMTP email server then please find some trouble shooting tips in the FAQ section 7 at the end of this manual 5 System settings 5 1 Network settings The networks settings page allows you to change network settings for your unit such as the IP address etc 17 www conteg com All rights reserved CONTEG 2012 To get to the entry point of this tutorial complete the following 1 Point your web browser to the IP address of your unit 2 Login as administrator 3 From the settings page select the network tab Quick Tip You can change your default HTTP port on the unit using this SNMP set command snmpset m all v1 c lt community gt lt ipaddress gt 1 3 6 1 4 1 3854 1 2 2 1 91 0 u lt port gt You can still use port 80 for web access as well a After clicking the Network tab you will be taken to this page e E http P address network time A SE coves Comypumten yan Tomar P X RAMOS Optima Location Conteg Prague Curent System Time 9 1 05 01 43 11
17. P get Community Confirm New SNMP get Community New SNMP set Communi ity SNMP settings Confirm New SNMP set Communi ity New User Passwor Confirm New User Passwor elena Web password settings Confirm New Admin Pass Clear Syslog Sensor Details in Syslog Sensor Type and Port v Remote Syslog Off v Syslog settings Remote Syslog Port Save Reset Our MOntOrite Monitor Sensor Data Off v Authentication Token Monitoring Interval 0 minutes C l Oo u d sett i n gs b The first section is entitled System Settings 20 www conteg com All rights reserved CONTEG 2012 System Settings System Description RAMOS OPTIMA System Name RAMOS Optima System Location Conteg Prague Date of the released firmware System Contact Conteg version DDMMYY Data Collection Period 1 minutes Display Logo On Y Send EmailTrap on bootup Off Last three digits are the Delay Time for Email Trap on boot u 0 Ter lay P P pie version of the firmware Reset System Description This is an MIB II value set when the microcode for the unit was installed It includes the build time and version of the microcode This is a read only field System Name Location Contact These are used to identify the system They are accessed via standard SNMP utilities The SNMP utilities use these to get information about the unit Data Collection Period this controls how often data is collected for use in the graph f
18. RAMOS Optima User Manual www conteg conm 2012 CONTEG spol s r o All rights reserved No part of this publication may be used reproduced photocopied transmitted or stored in any retrieval system of any nature without the written permission of the copyright owner Although this manual was prepared and checked with the best care CONTEG spol s r o cannot accept any liability for omissions or errors in this publication Due to the continuous development and progress CONTEG spol s r o also reserves the right to change details and technical specifications of the products described in this manual Such changes along with eventual errors or printing errata shall not constitute grounds for compensation www conteg com All rights reserved CONTEG 2012 Content 1 MOUCINA AE EE O AE E EEA 4 LLE What IS RAMOSODUMa ornin E E EE 4 Dede FOWO ETN aE E N N TEE 4 L3 RAMOS COU dI errre E E A EE poannematnangieweresestt 4 2 A aO eee A E a E E 4 Pde AS MAE GP OOTES aa N N ETE E E E S 4 2 2 Testing yo r new IP adress siivsirernniin niinn EEEE E E REON a a a ENEE 6 23 Upgrading the TIMI WAN nocionin E eaeeeumeaeeens eines 7 3 Setting up a sensor and Downloading Sensor Data cccccccsseccccenecceeesccceueceeeuseeeeeuscetsueesetsueeeeeens 9 Se BI UDa E A E E ee ree errs 9 32 D Wwploading Sensor Daldensrsirierini anri nana N E 11 3 3 Using Remote Syslog to download sensor data ccccccsssecccessecccenece
19. ceeeceeeneceeseecesesceeeeneeesees 12 Bs NOUN ON e E E ot eadeeenectae tena tddecetdeaieus 13 Soaks S UID a Cl 0 a E N A A E 13 3 3 2 Setting up E mail notifications ssacercoshaecsonscesss ideas tnsnsdinsdsewsesce teases bandennausbabadesseananndeordnnnsesseaaaees 15 4 N MS NS a a E E A E E A 17 Al NEWKON E E 17 7s SPS ES 1 162 a E A E E E ee O eee 20 5 Making your unit visible to the internet cc ccccccsssecccceeeeecceeceeseceeeesssececsaeesceeeeueseceeseugeeeeesegasess 23 6 Quick Facts and FOr aac oedes ctscadstecmscn ea ee aE risa a ro SE EAs EEEE TEER a 25 3 www conteg com All rights reserved CONTEG 2012 1 Introduction 1 1 What is RAMOS Optima RAMOS Optima is an intelligent device for monitoring environmental variables power physical threats and security The unit is IP based and include a web interface for configuration TCP IP stack Web server full SNMP and E mail support are included Ramos intelligent sensors can be connected via the RJ45 connections excluding our RMS U DST or you can add dry contact connection for monitoring UPS security systems and air conditioning status 1 2 How to use this manual This manual aims to provide the user with a step by step guide on how to get your unit set up and functioning It introduces the primary features of the unit by the way of tutorials You can either go through the whole procedure from start to finish or if you wish use each tutorial as a standa
20. d once the RAMOS Optima is turned on or reboot 19 www conteg com All rights reserved CONTEG 2012 Once a Month Week Day Hour the time is automatically synchronized every month week day or an hour respectively NTP Server 1 and 2 Set the IP address of the NTP servers to be used The NTP will synchronize the time with the server that has a smaller number of the stratum 5 2 System tab From the systems tab you can input various settings for the unit These settings are mostly optional To get to the entry point of this tutorial complete the following 1 Point your browser to the units IP address 2 Login as administrator using your admin password 3 From the summary page click on the System tab a When you arrive at the settings page you will see the following screen bala 6 http P address system time Pr GX Ramos Optima Soubor pravy Zobrazit Obl ben polo ky N stroje N pov da Admin 7 coxras RAMOS OPTIMA Location Conteg Prague Summary Mail System Settings System Description RAMOS OPTIMA SP8459 260612 System Name RAMOS Optima Current System Time 9 1 05 21 45 27 Help Network System Location Conteg Prague System Contact on Syst e m t a b Data Collection Period i Display Logo n Send Email Trap on boot up Delay Time for Email Trap on boot up System settings Password checking e same password for web interface and SNMP Password settings New SNM
21. erver The SMTP server entered is wrong The send mail option is not enabled in the Mail settings page The timeout period entered is too low The gateway IP is not entered in the network page The mail from address is not set The mail server is not responding The mail from address is not validated in the mail server The mail server settings prohibit it from accepting connections form the device IP The mail server is an SSL type which is not supported by the RAMOS Optima units Question am using Microsoft Exchange Server but the Exchange server fails to receive the email alerts from my RAMOS Optima unit does my RAMOS Optima support MS Exchange Server Answer Yes the units do support MS Exchange Server However the RAMOS Optima s only support basic authentication MS Exchange by default when a connecter is set up uses TLS then basic You have to uncheck this option Question Is there a way to download my sensor data or push this out in real time to my PC Answer Yes you have several options for collecting downloading and storing the data from the RAMOS Optima units See the section in this manual that covers this You can graph each sensors output readings and then download that data as a text file so you can import it into say an Excel spread sheet 27 www conteg com All rights reserved CONTEG 2012 We also have the two utilities that allow you to download the sensor data The first is called data
22. evice is not able to find the IP entered When the IP is entered the device searches for the IP and will accept it if it is found or else it will revert back to the default IP Question have an alert condition from one of my sensors attached to my RAMOS Optima unit in that the base unit RAMOS Optima started to send e mail alerts Before was able to fix the problem my SMTP server was clogged with several hundreds of messages waiting in the outbound queue to be sent Is there a way to add a parameter to the base unit s web interface that defines the interval between successive e mail alerts in order to limit the rate at which these alerts are being sent and keep the SMTP server operational 26 www conteg com All rights reserved CONTEG 2012 Answer Yes we have the Minimum time between each Trap Email feature in the Sensor Settings gt Sensor Status Filters button This feature can limit the traps and e mails that the unit will send A similar parameter also exists on the RAMOS Optima s web interface called Resend Intervals secs and another one called Maximum Times to Resend which will also limit the alerts being sent Question I am having trouble connecting the RAMOS Optima to my SMTP email server what could be the problem Answer Here are some things to check when having trouble with SMTP server connections and saving your settings Try changing your SMTP server from the name to the IP address of the s
23. grade Manually Enter MAC IP Address F Firmware Upgrade fis es fo 100 complete will be displayed Password Enter firmware file zip 7 Problems updating firmware that is very old to the latest release Send 1 page per package Click update ELC Lox Enter password and file to upgrade firmware Mode MAC Address You may experience a problem when trying to update your R HHHH RAMOS Optima to the latest firmware if the firmware on gt 2 a your base unit has not been updated for a very long period za EEEE Browse of time J Send1 page per package Status If you try to update your unit and receive this error below in the IPSet utility then you will need to update your unit in one or two steps depending on how old the firmware version you are running on the unit Please download either of these older versions of firmware depending on if you have a RAMOS Optima unit then update the latest version that is on our web site Online help Routing table detail Register your product Exit IPSet www conteg com All rights reserved CONTEG 2012 3 Setting up a sensor and Downloading Sensor Data For the purposes of this manual and tutorials we will cover setting up a dual temp humidity sensor The first part of the tutorial will cover the basic installation and settings for the sensor The second part will explain how to go about setting up vario
24. ive Email Off v Keep Alive Email Resend Interval mins 1 1 mins Keep Alive Email Address Configuration Mail From Mail Recipient Mail Cc1 Mail Cc2 Mail Cc3 Mail Cc4 Mail Cc5 Mail Status Status of most recent Mail No Status Last Error Message Test Mail b You can now set up the individual Email options from the fields shown below 15 www conteg com All rights reserved CONTEG 2012 Mail Settings Send Mail Off SMTP Server SMTP Port 25 SMTP Authentication Disable SMTP Server Login Name SMTP Server Password Email Subject Timeout 15 seconds Resend Intervals secs 60 1 mins 0 secs Maximum Times to Resend 0 Unlimited Reset Send Mail This toggles whether the send Email option is on or off SMTP Server The address of your SMTP server SMTP Authentication check this option if your SMTP server requires authentication SMTP Server Login Name The user name to login to your SMTP server SMTP Server Password The password used to login to your SMPT server E mail subject The subject you wish to have for the e mail E g RAMOS Optima notification Timeout You can increase the timeout for SMTP servers that have poor connectivity It is best to leave this number as low as possible while still allowing for communication with the SMTP server to continue Resend Intervals The time between which the e mails will be sent Maximum Times to Resend Set the number of times you wish for the notification e mails to
25. le to the Ethernet LAN port on your computer b Open your web browser and go to the default IP address http 192 168 0 100 gt am Q 1921600100 Soubd N stroje N pov da Input default IP address In some cases your computer might not be able to connect to this default IP address In this situation you need to set up your computer s routing table to allow access to this c Now you are presented with the following login screen 7 coxres RAMOS OPTIMA Location Conteg Prague Current System Time 16 1 05 19 48 04 Summary Sensors For Administration select user type Administrator and log in using default password public System Log In For User access press login only User Type User hg Password eeceeceee The login for User is set to not check the password Just click the Login button Use SNMP Community for login After logging in you are taken to the main summary page http iPaddress summary t 2 P OX RAMOS Optima Soubor pravy Zobrazit Obl ben polo ky N stroje N pov da Admin 2 7 covres RAMOS OPTIMA Location Conteg Prague Current System Time 16 1 05 19 58 44 Summary Sensors Traps VETI Network System Help Auto refresh sec 5 Start Online Status of Sensors Last Refresh 9 secs Port Type Description Reading Status Action Graph 1 Humidity Humidity1 Description 69 Warning View Temperatu
26. liminate false warnings in an unstable temperature environment is to add time in poan the continuous time to report feature here minutes Minimum time between each Trap Email Day of week Filter Disable NO ALERT DAY TIME Mon Tue Wed Thu Sensor Status Filters By clicking on the Status Filters button shown in the image you can then adjust the continuous time the sensor is in a warning error or normal state before the unit sends the alerts This feature was added to eliminate false warnings 3 2 Downloading Sensor Data The RAMOS Optima s hardware has data logger memory where it stores the sensor data It can save 8 640 points per sensor So if you set your collection time period for 15 minutes you can save data up to roughly 3 months of data on the unit When the memory is full the oldest data will be overwritten There are a couple ways to get the download the sensor data from the RAMOS Optima The first is using the dataCollect or dataDownload utilities You can download either utility from attached CD Make sure when running these utilities your network firewall is not blocking the port these run on 11 www conteg com All rights reserved CONTEG 2012 The first is called dataDownload which is a command line program that will download all the sensor readings stored on the RAMOS Optima This downloaded data is stored in a text file and can then be easily imported into a spread sheet
27. llection time period for 15 minutes for example then you can save data up to 3 months on the unit Question Can you please tell how often the RAMOS Optima unit interrogates each sensor to obtain the sensor s readings Answer This really depends on the sensor type that you have connected to the unit The switch type sensor interrogates with the RAMOS Optima more than 2 times per second The temperature and analog type sensors interrogate 1 time per second But all of the readings depend on the environment like the number of sensors you have online and your email and SNMP trap alert settings Question Is there a way to reboot the RAMOS Optima unit s web interface remotely Answer Yes you can reboot the unit s web interface remotely using this SNMP command and OID here snmpset m all v 1 c lt community gt lt IPaddress gt 1 3 6 1 4 1 3854 1 2 2 1 106 0 i 1 Question Is there any way to edit the content of the email alerts that are sent out from my RAMOS Optima unit Answer Yes we have added a separate e mail notification function You can set this by using the following SNMP command snmpset m all v 1 c lt community gt lt ip address gt 1 3 6 1 4 1 3854 1 2 2 1 112 0 lt separate gt When lt community gt is admin password lt ip address gt is ip address of the unit lt separate gt is for the separate e mails or not if this value is 1 it will have the separate e mails if this value is O it will not
28. lone lesson The start of each lesson gives an entry point profile which details how to get to the start point of the lesson and assumes previous knowledge through completion of previous tutorials Quick Tip Throughout this manual you will find Quick Tips in each section that will relate to the information you are reviewing Also in section 7 you find a Quick Facts and FAQ section that covers common questions and problems you may encounter However if you need any further assistance please don t hesitate to contact our support team on ramos conteg com 1 3 RAMOS Optima 1 Power LED 2 Activity Link LED 3 16 LED s indicating online and network activity 4 Intelligent sensor ports 5 Standard 10 Base T Ethernet 6 7 5V DC input jack socket 2 Installation 2 1 Assigning an IP address These units are plug and play devices that will easily connect to your existing network setup Every unit ships with a default IP address This is 192 168 0 100 The first steps you will need to undertake to install your unit will be to assign it an IP address to match your current network configuration Before starting this ensure you have the following items www conteg com All rights reserved CONTEG 2012 e RJ45 CAT5 crossover cable with RJ45 male connection e A PCwith Ethernet card or LAN socket e Power socket for the unit to connect to a Connect the unit via the CAT5 crossover cab
29. or dynamic 23 www conteg com All rights reserved CONTEG 2012 6 1 Simple setup a Let s imagine that your unit is connected to a router on your network and the following IP addresses are assigned Your unit s IP address is the default 192 168 0 100 Your computer s IP address is 192 168 0 200 Your router s IP address is 192 168 0 300 b To find out your routers external IP address go to http www seemyipaddress com Let s imagine your routers external IP address is 278 67 04 09 c You now need to setup port forwarding on your router This varies depending on your routers model Generally you need to point your browser to your routers IP address in this case 192 168 0 300 This will then allow you to log into your routers administration interface You can find how to go about doing this for your router on www portforward com For an example of how to do this for a commonly used router follow this link http www portforward com english routers port_forwarding Linksys WRTI54G HTTP htm You need to setup your routers HTTP forwarding to port 80 This will then mean when you access your router using the external IP address you will be forwarded to your unit s internal IP address d Totest this open your web browser and go to your external IP address in our example 278 67 04 09 If you are using a dynamic IP address it is the best to check it again before doing this as it may have changed since the start of thi
30. re Temperature1 Description 2a Normal i View 2 Temperature Temperature2 Description 24 C Normal View 3 Temperature Temperature3 Description 23 C Normal View 4 Security Security4 Description Normal 5 E i P y 6 T 8 Sys Log 136 messages 1 16 01 05 19 54 47 Administrator login attempt succeeded from IP address 192 168 161 107 2 16 01 05 19 46 28 User login attempt succeeded from IP address 192 168 161 107 3 16 01 05 19 43 16 Administrator login attempt succeeded from IP address 192 168 161 107 4 16 01 05 19 22 38 Temperature sensor on RJ45 3 is 23 degrees C status is now Sensor Normal 9 16 01 05 19 22 38 Temperature sensor on RJ45 2 is 23 degrees C status is now Sensor Normal 6 16 01 05 19 22 35 Ethernet link up 100 Mbps FD 7 16 01 05 19 22 34 System boot up 7 8 16 01 05 19 21 54 Ethernet link up 100 Mbps FD 9 16 01 05 00 07 46 Security sensor on RJ45 4 status is now Sensor Normal 16 01 05 00 07 40 Security sensor on RJ45 4 status is now Critical lt Prev Oldest www conteg com All rights reserved CONTEG 2012 d From summary page select the Network tab After inputting your new IP address click save IP Address Subnet Mask Default Gateway Domain Name Server Use DHCP Ethernet MAC ID Ethernet Duplex Mode Network Settings 192 168 168 168 255 255 255 0 192 168 168 250 Enter new IP address 192 1 68 0 1 Do Not Use DHCP 00 0B DC 00 42 1B 100 Mbps Full Duplex
31. rom summary page select the Traps tab All rights reserved CONTEG 2012 www conteg com a After going to the traps tab you can see the two traps Trap 1 Trap 2 6 http RAMOS Optima Lo json zZ cawg SS compunte your reraore Location Conteg Prague eS Trap tab SendTrap Off v Send Keep Alive Trap Keep Alive Trap Resend Interval mins 1 Send Trap Resend Warning and Error Traps On v Resend Interval secs 60 Current System Time 9 1 05 00 53 33 Mail Help Trap Settings 192 168 0 1 public Trap 1 Off v 192 168 0 1 Trap 2 b The traps have various fields you need Send Trap Destination IP Community Send Keep Alive Trap Keep Alive Trap Resend Interval mins 192 168 0 1 to set These are explained below Trap 1 Toggle SNMP settings public A heartbeat message that informs the user about the unit is online 1 mins Send Trap toggles whether the SNMP trap is on or off Destination IP The destination IP address that the trap message will be sent too Community This is the Community of the host that will receive this trap This is often set to public Send Keep Alive Trap Will send a trap message at your pre set time interval This is useful for informing the user as to whether the unit is still online or for if you require collection of data at regular intervals regardless of
32. s tutorial e To make this easier you could use a dynamic DNS Dynamic Name Server This means you no longer need to remember IP addresses You will instead register a domain name for example myRAMOSOptima homeip com This will then automatically point your routers external IP address e g 278 67 04 09 This will require you to register the domain name and open an account with a DNS server provider We recommend www dyndns com as they allow up to 5 free domain names to be registered f If you have set everything up correctly you will now be able to access your unit from anywhere in the world by simply pointing your web browser to your DNS address 6 2 Setting up your PC s routing table To set up the routing table open a DOS window start run type command press enter and at the command prompt enter gt route add 192 168 0 100 10 1 1 20 Where 10 1 1 20 is the IP address of the Ethernet interface on the PC that the unit is plugged into with the crossover cable Now ping 192 168 0 100 to see if the connection was successful 24 www conteg com All rights reserved CONTEG 2012 7 Quick Facts and FAQ Question How does the RAMOS Optima record the sensor data and how much can it store Answer The RAMOS Optima will record and store the changes for the dry contacts and sensors as the unit s hardware has a data logger where it stores this data in memory It can save 8 640 points per sensor So if you set your co
33. t in graph column for specific sensor 3 3 Using Remote Syslog to download sensor data Another way to get and log all the data in real time from the unit is use the remote syslog on the unit You can use the remote system log feature to push out the sys log in real time to a remote server or PC then this information can be imported into a data base or other program There are two types of third party remote syslog utilities that we recommend One is rsyslog and the other Kiwi remote syslog Rsyslog is in two versions for MS Windows and GNU Linux Kiwi is for MS Windows version only Either can be downloaded from these links below 12 www conteg com All rights reserved CONTEG 2012 htto www rsyslog com http www kiwisyslog com kiwi syslog daemon download You can install and open the Kiwi Syslog program and set the UDP in the Input settings like in the screen shot shown on the next page Si Kiwi Syslog Service Manager ersion 8 3 15 File Edit 2 Am A A Display 00 Defaut 7 vew Manage Help Date Time Priority Hostname Message 4 20mA Port 3 is 4 0 mAmp status is LOW CRITICAL Humidity Port 2 is 37 status is LOW WARNING 4 20mA Port 3 is 20 0 mAmp status is HIGH CRITICAL 4 flmA Part 3 is 7 7 mAmn status is NW WARNING LocalO Notice Kiwi Syslog Daemon Setup We Local0_Critical 10 11 71 Local0 Warning 10 1 1 71 LocalO0 Critical 10 1 1 71 Local0_Warninn 111 71 09 41 04 0
34. unction Display Logo Turn off displaying the logo by using this option This option can be turned off to allow the web pages to be loaded faster Send Email Trap on boot up Use this option to send an Email and SNMP trap each time the system boots up Delay Time for Email Trap on boot up The time in seconds to delay before sending the boot up Email or trap c The next section is used for setting a user password or changing the admin password Note To allow the User to login without having to enter a password use public in the SNMP get The User web interface login password is the same as the SNMPget community and the Admin is the same as the SNMPset get community string You set your web interface login passwords in the SNMP community settings by enabling the Password checking above then entering your passwords into these fields 21 www conteg com All rights reserved CONTEG 2012 Password Settings Password checking Disable Use the same password for web interface and SNMP Yes Password Checking toggle whether the password is required or not Use the same password for the web interface and SNMP Ties the SNMP communities to the web interface login passwords SNMP Community Settings New SNMP get Community Confirm Hew SNMP get Community ee ee ee The Firmware allows you to separate the SNMP communities from the web interface login passwords New SNMP set Community Confirm New
35. us notifications such as SNMP traps 3 1 Basic setup a Plug in your sensor to the RJ45 port 1 sensor 1 The unit will automatically detect the presence of the sensor and configure it b Now return to the web browser and input the IP address of your unit Then log in as administrator c You will now see the summary page looking similar to this ge P address summary time 32d8d409acc1c2 pP 0x f RAMOS Optima So ubor pravy Zobrazit Obl ben polo ky N stroje N pov da 7 coag RAMOS OPTIMA Location Conteg Prague Admin Current System Time 16 1 05 19 58 44 Summary Sensors Traps YETI Network System Help Auto refresh sec 5 Start Online Status of Sensors Last Refresh 9 secs Port Type Description Reading Status Action Graph Humidity Humidity1 Description 69 Warning View Temperature Temperature1 Description 23 C Normal z View Temperature Temperature2 Description 24 C Normal View emperatures Description 23 G Normal View Security Security4 Description Normal ONanf Sys Log 136 messages 16 01 05 19 54 47 Administrator login attempt succeeded from IP address 192 168 161 107 16 01 05 19 46 28 User login attempt succeeded from IP address 192 168 161 107 One wire temperature and humidity sensor on intelligent port no 1 16 01 05 19 43 16 Administrator login attempt succeeded from IP address 192 168 161 107 16 01 05 19 22 38 Temperature sensor on RJ45 3 is 23 degrees C
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