user manual
Contents
1. O70 a 0 Sc 4 1 Introduction 0 ccc ec c ccc ccc ccc cane caeccuuccuuceuuceunctaueeusenceenctnnetenetneenes 5 ROERE occ cece ccc cece cece ce eeccccceenececeaneeeeeannseeenanneeeenannseeeenneeetnnuneeetnneneenas 5 2 EN 6 1 3 Applications of Veilux VDIP 2L316 rranaunnanannnnnnvnnrannnnnnnnennnanernrnnnennnenennrnneenn 8 2 Product Description arrrrnnnnnnavvvnnvrrnnnnnnvsnsnverrnnnnensnsnnrrnnnnnnnnsnsnnn 9 FE ES 9 2 2 Product Preview cc ccc cece cece ceecccceeccccuucceeaueceeeueeeeauesetaueeeeeueeennneeennneeenens 10 2 3 FY SICA NNN 11 2 4 Functional Description 0 0 cece ccc cece cence eee ne ee enna ee eeeeeee tenets eeeaeteeeneneees 12 3 On Site Installation 0 ccc cece ccc cece cccencceucccuuceeuuceanceenncennncennnes 1 3 1 Ceiling or Wall MOUNTING ccc ccc cece eee e eee cease cease eeeeteeeteeeateeeaneenas 16 3 2 Embedded mount bracket 0 cece ccc cece ccc eecccceeccceuucceeuncceeeuceennuceeneeeenens 17 4 Getting Sia CG racesnecanctyctesacanninideatuadandounncidetuabasgetuesasassaendandanmueuten 19 4 1 PC ACQUIFCIM CID ss ici dicin delde dined ideiaamidaddudade isan iasddadaeeatdaaetdaddadenenibataddeldadivnseinand 19 4 2 Quick Installation Guide 2 2 0 0 cece ccc cc ccc cc cece nneceneceeccececceceeeenannnnnnnnueeeetenes 20 De HOME SOO WIG en 24 5 1 No power is applied raranannnnanannnanvrnnrnresnranernnnanennranennnnnnennnanernnnnnennnnnenne 24 5 22. pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generate uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into and outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual Caution Any changes or modifications in construction of this device which are not explicitly approved by the party responsible for compliance could void the user s authority to operate the equipment Revision History 2010 01 08 First manual revision creation 2010 04 19 Addition of windows vista and 7 in trouble shooting Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual
3. Cannot connect to the Video cece cece ccc cc eecccccceenccecuuuccceeeuuneeeenuneeenanns 25 5 3 Windows Vista or Windows 7 cece ccc ees ccceeccceeuccceuuceeeuceeeuuceennuseeuneenens 26 5 4 Technical Assistance 2 0 0 0 cece ccc ccc eeccceeecccuuncecuucceeaunceeeuceetaueeetnneeenneeenens 29 Website www Veilux net Phone 1 800 510 6528 Rev 1 0 Jan 2010 4 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 1 Introduction 1 1 Overview The Veilux VDIP 2L316 is a state of the art Megapixel multi codec H 264 MJPEG IP camera or network camera built with embedded software and hardware technology It enables real time transmission of synchronized video of up to 2 M pixels and audio data Remote clients can connect to Veilux VDIP 2L316 for the real time video audio data through various client solutions running on PC PDA or mobile phones Real time 2 way communication is available through bidirectional audio communication feature Designed to be a stand alone streaming audio amp video transmission device Veilux VDIP 2L316 can be applied to various application area such as video security remote video monitoring distance education video conference or internet broadcasting system Embedded PoE Power over Ethernet IEEE 802 3af will enable the owner to reduce TCO Total Cost of Ownership by reducing on site wiring works for the installation Website www Veilux net Phone 1 800 510 652
4. do the followings i Check at the box and fill the empty field with mgmt net video net in 7 ii Register the IP camera on DDNS Visit http www net video net for the registration If you don t have an account on www net video net open an account and register the IP camera after login Website www Veilux net Phone 1 800 510 6528 Rev 1 0 Jan 2010 21 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 3 Remote video connection to Veilux VDIP 2L316 1 Connection through Web Viewer Web Viewer offers simplest way of video connection to Veilux VDIP 2L316 For video connection enter the IP address of Veilux VDIP 2L316 in the URL window of Internet Explorer as e g Port 80 E http 172 16 64 133 Can be omitted the default port of 80 e g Port 8080 E http 4172 16 64 133 80807 Note Active X module should be installed on your PC before actual connection If your PC is AA not connected to the internet you cannot download Active X module Most convenient way of installing the Active X module is installing NVR pro which is available from the CD or our web site Connection to Admin Page Basic Control Network imera Virwe Vondo w mernet tLxptorer E hoek Camera Viewer a D r geht le Spi 200 004299 111 va 4 prsprerreosesosereressees 0 D m lt e b gt oc
5. product 2 The LAN switch supports standard PoE Make sure that both the IP camera and the LAN switch support standard PoE IEEE 802 3af Incase of DC adaptor If PoE is not applied the power and network connection should be made through separate cables lt is recommended to use DC adaptor supplied by Veilux for the feeding of the power In case of replacing the DC power supply make sure that the power supply meets with the power requirement of the IP camera to prevent damage or malfunction Website www Veilux net Phone 1 800 510 6528 Rev 1 0 Jan 2010 24 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 5 2 Cannot connect to the Video Check the status of the network connection through PING test Try the following on your PC Start gt Run gt Cmd gt Ping IP address Ex Ping 172 16 42 51 If Reply from message is returned a in the figure below the network connection is in normal state Try connection to the video again If the problem persists or refer to other trouble shooting notes If Request timed out message is returned D in the figure below the network connection or network setting is not in normal state Check the network cable and settings av CU WWINDOWSWsystem32Wemd exe Microsoft Windows XP Version 5 1 2600 CC Copyright 1985 28661 Microsoft Corp C HDocuments and SettingsWsuperman gt ping 172 16 42 51 Pinging 172 16 42 51 with 32 bytes of data
6. 8 Rev 1 0 Jan 2010 5 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 1 2 Specification Video Refer to the datasheet Audio 32 Kbps G 726 RJ 45 10 100 Mbps PoE 802 3af Network Static DHCP PPP PPPoE IPv4 6 TCP UDP IGMP ICMP ICMPV6 etc For alarm annunciation or Relay Output 1 remote ON OFF control I O RS 232C For factory use only Mic Line In Selectable in Admin page 1 V p p output for amplified speaker CVBS output For temporal use during installation Power over Ethernet IEEE802 3af Power Supply DC Adaptor 12V DC adaptor 2A Wall or Ceiling Recessed Ceiling Mount Kit Motion Detection Arbitrary shape with independent sensitivity Upgrade Firmware upgrade over IP network Administration Remote administration over IP network Simple viewing over internet explorer Security ID and Password protection Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual IP filtering for restricting administrative access for audio and bi audio Sync to PC Synchronize to PC Manual time setting Time management mme Source fiter Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual F 1 3 Applications of Veilux VDIP 2L316 e Security surveillance buildings stores manufacturing facilities parking lots banks government facilities military etc e Remote monitoring hospitals kindergartens tra
7. Reply from 172 16 42 51 bytes 32 time lt ims Reply from 172 16 42 51 bytes 32 time lt ims Reply from 172 16 42 51 bytes 32 time lt ims Reply from 172 16 42 51 bytes 32 time lt ims Ping statistics for 172 16 42 51 Packets Sent 4 Received 4 Lost z loss Approximate round trip times in milli seconds Minimum ms Maximum ms Average ns C WDocuments and SettingsWsuperman gt Website www Veilux net Phone 1 800 510 6528 av CU YWINDOWSWsystem32Wemd exe Microsoft Windows XP Version 5 1 2600 lt C gt Copyright 1985 2661 Microsoft Corp C WDocuments and SettingsWsuperman gt ping 172 16 42 51 Pinging 172 16 42 51 with 32 bytes of data timed out timed out timed out timed out Ping statistics for 172 16 42 51 Packets Sent 4 Received Lost 4 10997 loss C HDocuments and SettingsWsuperman gt Rev 1 0 Jan 2010 25 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual FO 5 3 Windows Vista or Windows 7 Windows Vista and Windows 7 users need to configure UAG User Access Control and Privilege Level for proper recording and still video capture in NVXR 64 and Web Viewer lt Windows Vista gt 1 UAC User Access Control configuration 1 Double click User Accounts in control panel 2 Double click Turn User Account Control on or off 3 Uncheck Use UAC to help protect your computer Be Ver Account Tarn User Ac
8. Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual VEILUX She Aut ef Surveillance Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Freatures Dual Codec H 264 amp MJPEG Multi profile streamin Video Crop Analog CVBS output Stanard PoE IEEE802 3af Bidirectional audio communication 3 Axis lens mount Optional Day amp Night VDIP 2L316DN Day amp Night with IR s VDIP 2L316DNIR Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual FE Directions Be careful not to cause any physical damage by dropping or throwing Veilux VDIP 2L316 Especially keep the device out of reach from children Do not disassemble Veilux VDIP 2L316 No After Service is assumed when disassembled Use only the power adapter provided with Veilux VDIP 2L316 Be careful to prevent moisture or water penetration into the unit Particular attention is needed when installing Veilux VDIP 2L316 The screw holes for the installation screws and pipe should be maintained water tight during the whole life time of the product All the electrical connection wires running into the unit should be prepared so that water from the outside cannot flow into the unit through the surface of the wires Penetration of the moisture through the wire for extended period can cause malfunction of the unit or deteriorated image Note This equipment has been tested and found to comply with the limits for a Class A digital device
9. dSpace information Cords hat eve uted to bog om 10 or re verv on Choose when to be notified about changes to your computer User Account Control helg prevent potenbady hard Ul programs frem makes Changes to you Computer Let me mere aboot PL bek RER Cacen ors Newer motity me when Programs try to ental software or make changes to my Computer make changes to Windows settengs net recommanded Choose this only you need to wie programs that are rat certted tor Waxdows 7 became they do not support User Account Control Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual MIT 2 Privilege Level Control 1 Select NVXR 64 icon on the desktop 2 Click right mouse button and select properties 3 Check Privilege Level in Compatibility tab Open Troubleshoot compatibility a gad saraap y shang serer haehaea er dyner rg an earlier version of Windows select the compatibility mode that Open file location matches that earlier version Run as administrator Help me choose the settings Pin to Taskbar Compatibility mode Pin to Start Menu F Run this program in compatibility mode for Restore previous versions Windows XP Service Pack 3 v Send to Settings Cut F Run in 256 colors Copy 0 I Run in 640 x 480 screen resolution T Disable visual themes Disable desktop composition T Disable display scaling on high DPI settings Privilege L
10. evel 7 Run this program as an administrator Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 5 4 Technical Assistance If you need any technical assistance please contact your dealer For immediate service please provide the following information 1 Model name 2 MAC address and Registration number a 3 Purchase date am 4 Description of the problem 5 Error message
11. f Veilux VDIP 2L316 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 2 4 Functional Description e DC 12V Power input for supplying 12V DC power Caution If Veilux VDIP 2L316 is powered by PoE do not plug in DC Jack with active DC power into DC power connector e MIC LINE IN Connect external audio source or microphone e Line Out Connect speakers with built in amplifier Audio from remote site is output through Line out in bi directional audio mode e 100Base T 100Mbps Ethernet connector RJ 45 with PoE standard 802 3af 2 LEDs on the Ethernet connector shows the status of Veilux VDIP 2L316 as the followings Status LED Dual Color Red Green It will be lit in green or red depending on the status Green Green color indicates that the camera is in normal operation mode Continuous green indicates that data transmission is possible Blinking green means that someone is connected to Veilux VDIP 2L316 Red Continuous or blinking red indicates that hardware is in abnormal condition Red Green LED will be lit with red momentarily and it will be lit with green after a while when g power is applied into Veilux VDIP 2L316 LINK LAN LED Orange lt will be lit with orange color when network cabling is all right Blinking orange color indicates that normal data transmission is under way Off state indicates that there is trouble in network connection e RS 232C 3 Pins on the ri
12. ffic public areas etc e Teleconference Bi directional audio conference Remote Learning Internet broadcasting e Weather and environmental observation Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 2 Product Description 2 1 Contents The product package contains followings Contents Description Remarks Veilux VDIP 2L316 IP camera Veilux VDIP 2L316 main unit Bever Adaptor Default built in standard PoE module 12VDC Adaptor P IEEE802 3af Optional item Embedded Mounting bracket Standard ceiling mount bracket MEETER Optional item CD Software amp User s Guide Quick Reference Guide Quick installation guide Website www Veilux net Phone 1 800 510 6528 Rev 1 0 Jan 2010 9 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 2 2 Product Preview 2 2 1 Preview Veilux VDIP 2L316 IP Installer PC software to allocate an IP Megapixel IP Camera address to the IP Camera CMS Software NVXR 64 PC software to view and record the A V streaming data transmitted from IP camera Simultaneous support of up to 16 IP cameras Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual TTT 2 3 Physical description 2 3 1 External View Figure 2 1 External view of Veilux VDIP 2L316 2 3 2 Rear panel Sensor In Relay Out Video Out Serial pin 1 at leftmost Figure 2 2 Rear panel o
13. ght of the connector are assigned for RS 232 port Please note that leftmost pin is numbered as 1 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual Description RxD Connect to TxD of the other end TxD RxD Connect to RxD of the other end For debugging amp factory use only Ground of RS 232C e ALARM IN OUT and Composite Video Output CVBS GND Relay Out CVBS Out Sensor In Sensor In Figure 2 3 ALARM IN OUT and Composite Video Output Terminal of Veilux VDIP 2L316 Used for connecting P T device sensor and composite video output Pin assignments are as follows Description Misc SNS IN Sensor In NC NO selectable in admin mode SNS In Sensor In NC NO selectable in admin mode CVBS OUT Composite video output CVBS OUT Ground for composite video output RLY OUT Relay output closed circuit in alarm to indicate alarm 6 RLY OUT status m SNS IN Examples of sensing devices are infrared sensors motion sensors heat smoke sensors magnetic sensor etc Connect the two wires of the sensors to SNS In The sensor type NC NO can be set in Administrative mode 10mA can be flown into sensor device Multiple Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual sensor devices can be connected in parallel Photo Coupler NO NCType Open CollectorType Sensor1 ET Sensor Se
14. igure 4 1 Power and network connection 1 Install IP installer and set IP parameters on Veilux VDIP 2L316 Insert the CD provided with product into the PC Install WinPcap and IP Installer in sequence Make sure that IP Installer can t run without WinPcap AA IP installer Ver 3 0 1 or later is needed in the configuration of Veilux VDIP 2L316 Follow the sequence below for setting the IP parameter i Run IP installer gt Select Network Adaptor gt OK ii Click Din IP installer window gt Double click on 2 gt Fill in gt make a selection in gt Fill the parameters in 6 iii Click on 940 apply the settings iv You can connect to admin page by clicking on Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual gr IP Installer Exit i MAC Address het Mode system Name Web Port RTSP Port Management ere JP oe TT UPnP IP Address subnet Mask Static G ADSLIPPPOE ENE AutolDHCP WLAN SSID Auth Type EncryptType UserName WLAN Key Password Network Adapter Click on the field in or sorting and rearranging the list Select network mode that best suits your case from the drop down list in 6 You can choose either Static or ADSL and Auto DHCP respectively If ADSL and Auto are selected the fields in 6 s deactivated In case of ADSL fill the User Name and Password in 8with the values provided by your ISP If DDNS service is needed
15. nsor 9 Device ae Device z oe Sensori O 12V GND a P a O O o Sensor Sensor Power Power Supply Supply Figure 2 4 SENSOR Input connection m RLY OUT A Relay output is provided for connecting alarm devices or for remote on off devices such as light Relay is normal open and it will be closed upon alarm annunciation or remote on 3 Alarm Out 4 Device The relay is capable of switching 30V AC DC 2A Figure 2 5 RELAY Output connection e Factory Default Switch A switch provided for returning the IP camera to factory default state Open the dome cover to access the switch Press the switch for a few seconds while power is applied Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual Figure 2 6 Factory Default switch of Veilux VDIP 2L316 Caution Restoring the factory default will erase all settings Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 3 On Site Installation 3 1 Ceiling or Wall Mounting Please follow through the procedures in the order of the numbers for each procedure Mounting Knob Holes 1 Fix the mounting bracket Mounting Bracket 2 Seat the IP camera onto the mounting bracket Make sure to align the angular positions of the mounting knobs and mating mounting bracket holes properly Once seated rotate the camera to the right until it is locked 3 Open the c
16. over and apply a screw through the hole indicated by the arrow to prevent the camera from rotation 4 Place the cover Website www Veilux net Phone 1 800 510 6528 Rev 1 0 Jan 2010 16 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 3 2 Embedded mount bracket Please follow through the procedures in the order of the numbers for each procedure 2 Place the bracket holder above the ceiling Bracket Holder panel through prepared hole 1 Prepare a 165mm diameter hole on the Ceiling Panel 1 ceiling Recessed Mounting Bracket 3 Plug in the recessed mounting bracket through the hole 4 Fix the mounting bracket and bracket holder using two screws Fixing Screws 5 Slide in the IP camera into the mounting bracket Be careful to place the camera in the right position by aligning the positions of the mounting knobs and mounting knob holes Note 1 IP Camera Decoration Panel 8 Place the decoration panel 6 Open the cover and apply a screw through the hole indicated by the arrow to prevent the camera from rotation 7 Place the cover Note 1 Aligning Mounting Knobs and Mounting knob Holes Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual Mounting K Holes S Make sure to align the positions of the mounting knobs and mounting knob holes when you plug in the IP camera into the mounting bracke
17. t Once it is firmly plugged in twist the IP camera to the right until it is locked Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 4 Getting Started Brief information for first time operation of Veilux VDIP 2L316 is provided in this chapter 4 1 PC Requirement Audio Video streaming data received from Veilux VDIP 2L316 can be displayed or stored in a PC running client programs Minimum requirement of the PC is described below Recommended Remark Operating System Windows XP Vista 7 32 Bit pe Web Browser Internet Explorer 6 0 above pe Graphic Card 64M above Higher than 1600x1200 Network 100 Base T Ethernet Operating Systems supported Windows 2000 Professional XP Vista 7 32 bit Website www Veilux net Phone 1 800 510 6528 Rev 1 0 Jan 2010 19 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual FO 4 2 Quick Installation Guide 1 Connect PC and Veilux VDIP 2L316 to network 1 Prepare a PC to run programs for the installation and video connection PC is needed to assign IP address to Veilux VDIP 2L316 2 In case of using PoE connect the PC and Veilux VDIP 2L316 to the network using one of the following Ways If your LAN Switch does not support standard PoE connect Veilux VDIP 2L316 as shown in dotted line in Figure 4 1 The DC power is applied through DC adaptor DC adaptor coccccc ccs o gt LAN switch LAN switch with standard POE F
18. x M28 a I Play Cropping Channel i Lak C E video Crop Control 09 0 Figure 4 2 Web Viewer Default ID and password of Admin Page are root admin Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 2 Connection through NVXR 64 NVXR 64 is a multi channel CMS program for to IP camera or Video server Install NVXR 64 on remote PC to connect to these products It is needed to assign connection information to NVXR 64 program before connection Details for the NVXR 64 can be found in NVXR 64 User s Guide Figure 4 3 NVXR 64 4 Additional settings through connection to the Admin Page All the parameters of new IP camera follow factory default values For more sophisticated target application it is needed to change parameters The admin page can be connected through http IP address HTTP port number admin htm It is needed to enter ID and password of the administrator Default ID and password are root admin It is highly recommended to change the ID and password to prevent illegal access to the IP camera Website www Veilux net Phone 1 800 510 6528 Rev 1 0 Jan 2010 23 Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual 5 Trouble Shooting 5 1 No power is applied Incase of Standard PoE Power over Ethernet Power supply through standard PoE is possible only when the following conditions are met 1 Standard PoE is supported on the
19. yow pture Turn on User Account Control UAC to make your computer more secure User Account Control UAC con help prevent uneuthonaed changes to your computer Vie recommend at yor h lt i Ure User Account Control UAC to help protect you computer Co em 2 Privilege Level Control 1 Select NVR 64 icon on the desktop 2 Click right mouse button and select Properties 3 Check Privilege Level in Compatibility tab Veilux VDIP 2L316 VDIP 2L316DN VDIP 2L316DNIR Owner s Manual Troubleshoot compatibility cf asad see y Arasman tee berbere nar tan an earlier version of Windows select the compatibility mode that Open file location matches that earlier version P Run as administrator Help me choose the settings Pin to Taskbar Compatibility mode Pin to Start Menu T Run this program in compatibility mode for Restore previous versions Windows XP Service Pack 3 v Settings F Run in 256 colors F Run in 640 x 480 screen resolution F Disable visual themes Disable desktop composition F Disable display scaling on high DPI settings Privilege Level IF Run this program as an administrator lt Windows 7 gt 1 UAC User Access Control configuration 1 Double click User Accounts in control panel 2 Double click Change User Account Control setting 3 Set to Never notify Charge yow Vides pasv sedt 3 Windows Car
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