M&T Web InfoPLU$ Quick Start Guide Ad Hoc Image
Contents
1. Click on the Image Icon The image viewer will open and will look similar to the screen below Use the image viewer tools zoom or rotate the image ABC Company Pay Exactly Three hundred sisry chree and 66 5100 Dollars e2ts27 TO THE omvenor J Doe 68092337 00000 16 4664 Rev 9 07 I M amp T Bank Understanding what s important Check Image Inquiry Follow the steps below to select the paid check images to be viewed Click Image Query on the menu bar Click Cleared Item Query from the sub menu Select the Account Number from the Account Number drop down list to select an account This is a required field Enter the desired Posting Date and select the appropriate qualifier This is a required field Enter the Amount for the check and select the appropriate qualifier This is an optional field Enter the Serial Number and select the appropriate qualifier This is an optional field Click the View Image icon on the menu bar Click OK The image viewer will open see above under Ad Hoc Image Inquiry Use the image viewer tools to zoom or rotate the image Deposit Image Inquiry To Select a Deposit Ticket to View Click Image Query on the menu bar Click Deposit Ticket Query Select the Account from the Account drop down list to select an account This is a required field Enter the desired Posting Date and select the appropriate qualifier This is a required field Enter the Deposit Amount This is an2. If you are using a fixed width file format continue If you are using a delimited file format skip to Step 10 For Fixed Width File Formats Enter the length of each record in the Line Width field Select one of the following as the end of line delimiter Smart EOL can be CR LF or CR LF End of line delimiter can be carriage return linefeed or both carriage return and linefeed CR LF Carriage Return and Linefeed End of line delimiter is carriage return and linefeed CR Carriage Return ONLY End of line delimiter is carriage return only TAB Tab Character End of line delimiter is tab character LF Linefeed ONLY End of line delimiter is line feed only Other Character End of line delimiter is something other than the selections available above In the Start From Line field enter the line number that indicates where the system should begin looking for data in files imported using this mapping For example the first line of the file may be comprised of header title information The second line may be blank The data that is to be imported begins on line 3 In this example the value that would be entered in the Start From Line field would be 3 In the Start From Character Position field indicate the character position at which column 1 begins For example if column one begins in position 1 of the start from line enter 1 one in the Start From Character Position field If column begins in character posi
3. optional field Enter the Deposit Ticket Sequence This is an optional field Enter the Store ID Lockbox This is an optional field Click OK Click on the item you wish to view Click the checkmark icon on the menu bar Use the tools on the viewer window to rotate the image to zoom in or out to target a specific portion of the image to magnify to reverse colors or to print the image To Select a Deposited Item to View Rev 9 07 Click Image Query on the menu bar Click Deposit Item Query Select the Account from the Account drop down list to select an account This is a required field Enter the desired Posting Date and select the appropriate qualifier This is a required field Enter the Deposit Ticket Sequence This is an optional field Enter the Item Amount This is an optional field I M amp T Bank Understanding what s important Enter the Item Serial This is an optional field Enter the Item Sequence This is an optional field Click OK Click on the image you wish to view Click the checkmark icon on the menu bar Use the tools on the viewer window to rotate the image to zoom in or out to target a specific portion of the image to magnify to reverse colors or to print the image Positive Pay Summary Screen The Summary Screen lists all items within the retention period issues voids exceptions Each item will include the following information Type issue void exceptio
4. the appropriate radio button next to the appropriate option Valid options include If Other is selected enter the value that represents that delimiter in the field provided In the Text Quotation Character field enter the value that is used to identify text in your files Punctuation comma semicolon colon etc used within text surrounded by Text Quotation Characters is ignored as field delimiters separators during the import process For example if in files being imported using this map text is surrounded by quotation marks enter quotation marks in this field Select one of the following as the end of line delimiter Smart EOL can be CR LF or CR LF End of line delimiter can be carriage return linefeed or both carriage return and linefeed CR LF Carriage Return and Linefeed End of line delimiter is carriage return and linefeed CR Carriage Return ONLY End of line delimiter is carriage I M amp T Bank Understanding what s important return only TAB Tab Character End of line delimiter is tab character LF Linefeed ONLY End of line delimiter is line feed only Other Character End of line delimiter is something other than the selections available above In the Start From Line field enter the line number that indicates where the system should begin looking for data in files imported using this mapping For example the first line of the file may be comprised of header title informat
5. I M amp T Bank Understanding what s important M amp T Web InfoPLU Quick Start Guide Ad Hoc Image Inquiry Check Image Inquiry Deposit Image Inquiry Positive Pay Welcome Welcome to Web InfoPLU This user manual provides information on accessing and using the following modules Check Image Inquiry Deposit Image Inquiry Positive Pay In addition Ad Hoc Image is a feature within the Balance Reporting module that allows you to view images of your checks while reviewing balance information You do not need to subscribe to the Check Image or Deposit Image Inquiry modules to use the Ad Hoc image feature The Check Image Inquiry Service provides the image of a check front and back so that the authenticity of the amount date signature and other critical information can be verified The Deposit Image Inquiry Service provides images of deposit tickets and the associated deposited items Positive Pay is a check fraud prevention service that compares checks issued by customers with the checks presented to M amp T Bank for payment Mismatches are considered exceptions and are reported to customers for authorization to Pay or Return Decisions to Pay or Return the exceptions are submitted to the Bank to authorize check disposition System Requirements PC with Internet connection Microsoft Internet Explorer v 6 0 supporting 128 bit encryption Cookies must be activated within your Internet Browser Web InfoPLU utilize
6. ion The second line may be blank The data that is to be imported begins on line 3 In this example the value that would be entered in the Start From Line field would be 3 Click at the right of the From field to indicate Default Information for this data element is found in the Default Value field File Information for this data element is found in the field indicated Ignore Ignore this data element during import If Default is the selected location indicate that value in the Default Value field If File is the selected location indicate the field number in the field provided Field If Ignore is the selection the system will not look for this data element Repeat this process for each of the data elements listed In the Transaction ID field enter IS for issue transactions or CN for void transactions When finished click the Save button to add the import mapping to the system Enter Positive Pay Issues Rev 9 07 Click Positive Pay on the menu bar Click Enter Issues To manually enter issues Select M amp T Bank in the Financial Institution column Select the desired Account Number Enter the Serial Number Payee and Issue Date Enter the issue Amount If the issue is a Void check the void box Enter the Description if desired Enter additional issues using the same process When all issues have been entered click Submit To Import an issue file Click Import at the bottom of the screen Click on the Br
7. n Status Account number Issue date Serial number Entry user Payee Amount Decision Reason Enter Payment Decisions Follow the steps below to decision items Click Positive Pay on the menu bar Click Enter Payment Decisions For each item needing decisioning choose the appropriate action in the Action column drop down menu Alternatively you may select Pay All or Return All at the bottom of the screen a Click Submit Approve Payment Decisions If your company uses the approval feature follow the steps below to approve payment decisions Click Positive Pay on the menu bar Click Approve Payment Decisions To approve all decisions click Approve All t the bottom of the screen To reject all decisions click Reject All at the bottom of the screen Note Payment decision approval is an optional feature Import Issues Follow the steps below to create an Issue File Format Click on Administration on the menu bar and then select the File Mapping tab a Click on the Add icon Rev 9 07 4 I M amp T Bank Understanding what s important Rev 9 07 Enter a name in the Import Definition Name field For example ABC Co Issues Select POSITIVEPAY from the Import Definition Type menu Select the appropriate file format either Delimited or Fixed Width Select the format that check issue dates use in your file Select the format that amounts use in your file Click on the Continue button
8. owse button Locate the desired file I M amp T Bank Understanding what s important Click Open Click Submit Approve Issues Submissions If your company uses the approval feature follow the steps below to approve issues submissions a Click Positive Pay on the menu bar Click Approve Issues Submissions For each item needing approval choose the appropriate action in the Action column drop down menu Alternatively you may select Mark All Submit or Mark All Delete at the bottom of the screen Click Submit Note Issue approval is an optional feature M amp T Treasury Management and Merchant Customer Service TMMCS Customer Service assistance is available by calling 800 724 2240 between 8 00AM and 6 00PM ET Monday through Friday Rev 11 06
9. s temporary cookies which are automatically deleted after exiting your session Service Module Availability Ad Hoc Image Inquiry Available 24 hours day 7 days a week Check Image Inquiry Available 24 hours day 7 days a week Deposit Image Inquiry Available 24 hours day 7 days a week Positive Pay Decisions 10 00AM 3 00PM Eastern Standard Time Mon Fri Using the Image Viewer A browser oriented Image Viewer is required to view check images The first time an image is selected for viewing the Image Viewer installation screen appears A Security Warning dialog box will display asking whether or not to continue the installation and run the check viewer The Security Warning screen indicates that the content of the viewer is safe Rev 9 07 1 I M amp T Bank Understanding what s important Warning Security Click Yes or Always to continue Click No to discontinue the installation if necessary Note Once the Always button is clicked this warning message will not display again Ad Hoc Image Inquiry Follow the steps below to select the paid check images to be viewed Click Balance Reporting on the menu bar Click Previous Day Summary from the sub menu Select the desired Account Number by clicking on the account and highlighting the row Click the Transactions button at the bottom of the screen Enter the desired date range Select the desired Check by clicking on the check and highlighting the row
10. tion 26 enter that number in the field Click at the right of the From field to indicate Default Information for this data element is found in the Default Value field File Information for this data element is found in the Field indicated Ignore Ignore this data element during import If Default is selected indicate that value in the Default Value field This default I M amp T Bank Understanding what s important Rev 9 07 value will be used as the field value for each imported record If File is the selected location indicate in the Starting Position field the start position in each record that the specified data element is to be found In the Length field enter the length of that field The maximum field lengths are as follows Field Maximum Length characters Financial Institution 6 Account Number 20 Serial Number 13 Payee 15 Issue Date 8 Amount Transaction ID 3 Description 235 If Ignore is selected the system will not look for this data element in the file being imported Repeat this process for each of the data elements listed In the Transaction ID field enter IS for issue transactions or CN for void transactions When finished click the Save button to add the import mapping to the system Use the following steps to set up a Delimited file format Select the Field Delimiter character or value used as field separators used in your file by clicking
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