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Technical Reference Guide - Epson America, Inc.

1. Chapter3 Application Development Information 9 r o 2 O 5 3 O z Z Z S c o o eo eo Q Q LL Ww D D oso E Ela Elz o o Timeout Basic LPR Vi v v jv RAW Port9100 N N N N Administrator User recogni User recognition function administrator XX N setting tion name Installation place location QE UEM Password Administrator Password CMT EE Restores to the factory default set Network I F Reset ting The printer is restored to the fac tory default setting also by turning MEME EE on the printer while pressing the status sheet button and keeping it pressed for 20 seconds or more Language Specified HTML language ME ARMES 143 Setting the Printer 144 2 5 8 o9 o Setting Item Aaa a D D pili o Bi directional printing position adjust F X Print Head Alignment ment Paper feed adjustment AO OE SEO Print Start Position Adjustment Roll 4x xlx Paper Print Start Position Adjustment Print Start Position Adjustment Margins between labels black marks autocut V X X X ter Auto Cut Position Adjustment VIX Viv Media Feed Pitch Adjustment Print Start Position Adjustment VIX viv Media Loading Method at Start up SMS EE EE Media Loading Settings Media Loading Method at Media Cover close Beep Notification Setting at an Error Vi xX
2. Unit mm Power Supply Unit PS 180 136 N ii LL V 32 Unit mm Electric Input conditions Input voltage rated 100 to 240V AC characteristics Frequency rated 50 60 Hz 3 Hz Power consumption rated 100VA Output Output voltage rated 2AVDC 5 conditions Case specifications Dimensions H x W x D Weight Output current rated 2 0A Output electric power rated 48VA Output peak current 4 5A 68 x 136 x 32 mm 2 68 x 5 35 x 1 26 excluding protrusions Approximately 0 4 kg 14 11 oz excluding the AC cable Color Material Black matte No specific brominated flame retardants such as PBBE and PBB are used in this product AC cable selection Select an AC cable that satisfies the following conditions e Safety standard product Plug with PE terminal Ground connections Be sure to ground for safety 58 Chapter 1 Product Overview Restrictions Printer environment Drivers for TM printers APD OPS JavaPOS of Seiko Epson Corporation cannot be used for this printer The TM C3400 printer driver can be installed and used on a computer with the APD and OPS JavaPOS installed Installation environment for the printer driver The printer driver for Ethernet interface model cannot be installed with a USB interface model printer connected In this case turn off the USB interface mod
3. Cut Button ig Notification Settings g Specify the eror notification at a media size type error Select an item and click the DK button D No Error Notification 6 Setting is completed Click OK to finish ee Panel Button Settings x Finish setting 116 Chapter2 Setup Sensor Adjustment The threshold for the sensor can be adjusted when the sensor does not detect the label gap and black mark for the paper to be used Follow the steps below to make adjustment A Load the paper to the printer 2 Turn the printer on a kh Q Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window Select Driver Utilities tab and click Driver Preferences The Driver Preferences window is displayed Check the box of Enables The Advanced Function On Maintenance And Utility Tab and click OK Driver Preferences Setting Items High Speed Copies Show Progress Meter Use EPSON Status Monitor 3 Show Mouse Over Help Always spool RAW datatype Print as Bitmap Skip Blank Page Join Adjacent Barcodes or 2D Symbol F bles The Advanced Function On aintenance And Utilities Tab Restriction on Media T yi Associated with Rear Feed Slot Selection Units to use mm Folder Use the default folder D Select the folder c use
4. 97 98 4 Close the fanfold paper cover This is the end of loading of the fanfold paper Chapter2 Setup Attaching Aaqjusting the Paper Ejection Tray If you attach the paper ejection tray you can temporarily store the printed paper in the tray Follow the steps below to install adjust the ejection tray e Paper may not stay in the paper ejection tray depending on the paper curl and length CAUTION e When the fanfold paper is used the several printed papers can be stored in the ejection tray See Paper Ejection Tray on page 53 for the numbers of the fanfold paper that can be stored in the ejection tray Attach the paper ejection tray to the hooks under the paper ejection table 99 3 Slide the bottom tray to align it with the paper length 100 Chapter2 Setup Attaching the Power Switch Cover Attaching the power switch cover prevents accidental pressing of the power switch Before attaching the power switch cover set DIP switch 1 to ON For details see Setting CAUTION the DIP switches Function of the DIP Switches on page 78 The printer power can then be switched by turning the AC supply on and off and you can also control the printer power with a device such as a distribution board In this case the power switch is used to reset the printer To prevent the power switch from being pressed Attach the power switch cover as it is without punch
5. Center of paper width f Paper feeding direction Auto cut position 288 1 mm 292 1 mm Auto cut position Print area 2 0 mm L Print area Paper width 52 Chapter 1 Product Overview Paper Ejection Tray Black Mark Paper type Plain Media Fine Media PET Film Receipt Paper form Fanfold paper Paper size Width 76 to 105 mm x length 54 to 148 mm Paper 0 119 to 0 151 mm thickness Black Mark Paper type Plain Media Fine Media Die cut Label Paper form Fanfold paper Paper size Width 76 to 105 mm x length 54 to 148 mm Paper 0 145 to 0 161 mm thickness e The paper ejection tray cannot store multiple sheets of roll paper CAUTION e The paper ejection tray may not hold the paper perfectly depending on the condition of the paper or printing Ink Cartridge Model number SJIC15P Type 3 color exclusive integrated ink cartridge Ink color Cyan magenta yellow Ink type Pigment ink Ink life 6 months after loading to the printer 2 years after manufacturing Temperatures Transport 20 to 60 C up to 5 days for 60 C Storage 20 to 40 C up to a month for 40 C Installation 20 to 40 C up to a month for 40 C 53 54 Electrical Characteristics Power supply Power supplied by AC adapter accessory PS 180 Input voltage rated North America Japan AC 100 to 125V Q Other countries AC 100 to 240V Frequency
6. Center of paper width Auto cut position 11 0 mm or more 15 0 mm or more When auto cutting Print area width FEEDER E Print area L Paper When the roll paper option is set to Banner Mode a top margin is set only on the first CAUTION page of the print job and not on the rest A bottom margin is set on the last page of the print job 45 46 Ful page Label Roll paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margin inside the label 2 0 mm typical value Paper width Center of paper width Proce feeding direction Auto cut position 15 0 mm or more When auto cutting Auto cut position Print area width L Print area 2 0 mm 20mm Label area Ol Backing paper When the roll paper option is set to Banner Mode a top margin is set only on the first CAUTION page of the print job and not on the rest A bottom margin is set on the last page of the print job Chapter 1 Product Overview Die cut Label Roll paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margin inside the label 2 0 mm typical value E Paper width E E o E D feeding direction Center of paper width N Auto cut position 3 0 to 6 0 mm 1 0 mm or more 18 0 mm or more When auto cutting Auto cut position
7. Remove the existing printer from the client computer Connect the new printer to the client computer and turn on the printer Ethernet interface model Configure the IP address and other network settings of the existing printer and the settings of the existing printer in the new printer There is no need to configure the printer driver on the client computer CJ Preparation The network setting information of the existing printer IP address and so on Print the status sheet with the existing printer See Status Sheet Printing Ethernet interface model only on page 200 The printer setting file of the existing printer Confirm the DIP switch setting for the existing printer Replacing procedure D Set the new printer s DIP switch settings to the same as that of the existing printer Connect the new printer to the network and turn it on Make the network setting for the new printer according to the printed status sheet using EpsonNet Config Make the setting to the new printer using the printer setting file with the Printer Setting 240 Chapter 5 Maintenance of the TM C3400 Managing the Printer Monitoring the Network Printer The EpsonNet Simple Viewer is an application for managing the network printer You can monitor the status of the network printer from the administrator s computer with this For details see the EpsonNet Simple Viewer User s Manual Acquirable information e Model name IP address
8. 159 How to Use the Printer Driver The printer driver allows you to change the print settings and also provides some utilities such as checking the printer status and cleaning the print head How to Display the Printer Driver 4 Click Printers and Faxes or Printers For Windows 7 Click View devices and printers of Control Panel on Start menu For Windows Vista Click Printers of Control Panel on Start menu For Windows XP Professional Click Printers and Faxes on Start menu For Windows XP Home Edition Click Control Panel on Start menu and click Printers and Faxes For Windows 2000 Click Settings on Start menu and click Control Panel For Windows Server 2003 R2 Click Printers and Faxes on Start menu 2 Right click EPSON TM C3400 and click Printing References The printer driver screen is displayed The barcode printing position is moved based on the amount of margin NOTE 160 de EPSON TM C3400 Printing Preferences M GG General ih Page Layout cf Driver Utities 8 Maintenance And Utities Favorite Setting Curent Settings v Save As Eavorite Setting Print Settings Media Type Fine Media Label x Media Layout 108 x 174 8 mm Die cut Label v Add Delow Print Quality Speed Quality Media Layout Option Color Correction Automatic Advanced Advanced Media Source Saving Settings MediaSouce R
9. A Edit setting ini in the Install Disk of the EpsonNet SDK 2 Install the EpsonNet SDK 135 Utilities and Manuals The several kinds of utilities and manuals other than the printer driver are available for this printer Name Package file name Manual Printer Driver C34d32 oxx exe C34d64_xxxx exe TM C3400 Technical Reference Guide Easy Setup EPSetup exe None Install Assistant c34ia_xxxe exe TM C3400 Install Assistant User s Manual Printer Setting c34ps xx exe TM C3400 Printer Setting Guide EpsonNet Simple Viewer ensvxx exe EpsonNet Simple Viewer User s Manual EpsonNet Config encwxxx exe None EpsonNet SDK for Windows EpsonNet SDk Verxxx E zip EpsonNet SDK for Windows TM C3400 Reference USB Replacement Service UsbRepSv 32 xx exe USB Replacement Service User s Manual Sample Program c34smp xxe exe c34smp xxe msi None For how to use see the menu page of the sample program Easy Setup This utility is for installing the printer driver and setting the network The following the instructions on the window makes it easy to install the printer driver and setting the network simultaneously and it is easier than installing the driver solely EPSON Status Monitor 3 This is automatically installed when installing the printer driver The ink level and the printer status can be checked on the window if this is effective on th
10. Configure the existing printer settings in the printer Use the existing printer s printer setting file and the DIP switch setting information Refer to Setup Procedure on page 225 Matching the USB serial numbers of the printers If the USB serial number of the new printer is the same as that of the existing printer the printer can be replaced without changing the application on the client computer or the printer driver settings However printer settings are necessary If a printer port is specified as the output destination of the application this method is recommended The USB serial number can be registered in the printer setting file or edited in Printer Setting This explains the procedure for replacing the printer of the client computer by changing the new printer s USB serial number on the administrator computer 1 Preparation Printer setting file for the existing printer Include the USB serial number setting DIP switch setting information for the existing printer 239 D Procedure for replacing the printer D Connect the new printer to the administrator computer and turn on the printer Configure the existing printer settings in the printer The USB serial number in the printer setting file for the existing printer will be the USB serial number of the new printer Set the printer s DIP switches to match the DIP switch setting information of the existing printer Refer to Setup Procedure on page 225
11. ences in Driver Utilities tab When an unrecoverable missing dot occurs the printer operates differently for each mode as shown below Post Printing Verifi cation Settings High Reliability Mode Anti missing Read Mode Economy Mode for Low Anti missing Color Mode Print Volume 1 dot 2 or more Except firmware Except firmware dots version AAEXXxxx version AAEXxxxx 1 dot 2 dots except Adjoining 2 dots Number of Unre for adjoining dots 3 or more dots coverable Missing Dots Firmware version Firmware version AAEXXXXX AAEXXXXX Adjoining 2 dots Adjoining 3 dots 9 or fewer dots 10 or more dots Fatal error Maintenance No error power on Maintenance Indications requirement requirement y X Y X A a Missing Dot The printer The printer Printer Usability Acceptable needs repair needs repair Print Mode For details on the Missing Dot Acceptable Print Mode refer to When an Unrecoverable Missing Dot Occurs on page 24 23 24 When an Unrecoverable Missing Dot Occurs When 1 dot of unrecoverable missing dot is detected with the Post Printing Verification Settings for the printer driver set to the High Reliability Mode Economy Mode for Low Print Volume Anti missing Read Mode the printer becomes in fatal error status To continue printing turn off and on the printer and change the mode to the Missing Dot Acceptable Print Mode The printer starts up in th
12. Chapter 1 Paper Specifications The following is the type and the size of paper specified for this printer Product Overview When using paper other than specified paper paper feed accuracy barcode detection accuracy printing quality may be degraded or frequent paper jam may occur As for black mark die cut label synthetic media label use paper whose outer edges are removed only on the right and left Do not use the label paper with synthetic media labels on the paper backing liner Depending on the temperature and humidity the synthetic media labels and paper backing have different ratios of expansion and contraction and this causes the paper to curl If the paper curls the paper may be rubbed by the print head and become contaminated or the paper may jam Die cut label with black marks Fine Media Label Synthetic Media Label Paper type Category Form Width Receipt Plain Media Roll paper 30 to 108 mm Continuous paper Fine Media 1 18 to 4 25 PET Film Paper width Black Mark Receipt Plain Media Roll paper 30 to 108 mm Continuous paper with black marks Fine Media 1 18 to 4 25 PET Film Paper width Black Mark Receipt Plain Media Fanfold paper 50 to 108 mm Continuous paper with black marks Fine Media 1 97 to 4 25 PET Film Paper width Full page Label Plain Media Label Roll paper 25 4 to 108 mm Fine Media Label 1 to 4 25 Synthetic Media Label Label width Die cut Lab
13. h EPSON TM C3400 Printing Preferences E S Printer Preferences n gr uw Post Printing Verification V Media Position Detection E E Specity the operation at missing Specify the media position Meda Position Detecton Settings _ dots and others detection method w Media Poston Detection Method i Notification Settings T Media Loading Settings D E RENEA per Rant he meda badro m Cut Positon Adyrtent Sely te borpo pepe ite e tons Cut Posto and Pret Potion stent w Panel Button Settings L 2 Mada Loading Method P even Tq Hola eoa ehedat Mert Lys L4 and Cut Button Meda Losding Method ot Meda Cover dose Clean Printhead fm Manual Head Cleaning C m Nozzle Check N bo ep Nonfiction Setting at an er L Check nozzles and clean the 58 Print a nozzle check pattem to MED OMEN cae ee Lj clogged nozzles automatically check if any nozzle is clogged Notfficatbon Sereng at a Meda Size Type Error a laintenance Pene Settings a Media Feed Pitch Adjustment Print Head Alignment P FEED Dutton Enable Disable Setting a Adustthe cu and pint postion I e Cit Button Enable Debe Stang LJ _ Missing Dot Operation Settngs em ES T E iim WO mmng end Made Print diu perating Time Settings g Deficit Void EA Adu Le and 2 Set the time to wait for data or ote Pom he 757 cho x Height from 78 o 300 pte eL USB Serial Number Sette Items that can be set only by the Pe
14. Quality Rotate GS1 128M 90 6 dot GS1 128 Rotate 2 5 I 270 Avail GS Pere Normal able 3 dot idet Omnidi Rotate 25 25 rectional 180 i Speed Rotat GS DataBar Fine Media 2 s sth l l 90 6 dot C2 oes Fine Media Rotate 2 5 2 Label 970 Synthetic GS DataBar Media Normal 3 dot 4 dot R Label a 25 25 PET Film GS DataBar Wrist Band Quality Rotate Expande n 90 6 dot 2 Bos Deam Rotate 2 5 C2 ataBar 270 Limited Not supported 168 Chapter 4 Handling 1 The values for the Rotation Settings in the table are those when Orientation in Page Layout tab is se to Portrait When it is set to Landscape the description is changed as below Normal Rotate 180 Degrees gt Rotate 90 Degrees Rotate 270 Degrees Rotate 90 Degrees Rotate 270 Degrees Normal Rotate 180 Degrees 2 By the combination of the specific paper type and the Symbol the following conditions are available Wrist Band amp Code128 Element 5 dots D grade Wrist Band amp Codabar Element 5 dots Element ratio 2 5 C grade When Module is set to an odd number and the resolution is changed by changing Cate CAUTION gory or Print Quality the printed barcode size may be changed The barcode size can be checked by Size Display button Bar Height Sets the element height with dots Specified dots indicate the actual print size e Adjust Bar Width Narrows the element wid
15. The threshold for the sensor can be adjusted when the sensor does not detect the label gap and black mark for the paper to be used Manual Head Cleaning Head cleaning can be performed The result of the head cleaning can be checked by the nozzle 4 check pattern printing See Manual Head Cleaning on page 201 for the operating procedure of the Manual head NOTE cleaning Nozzle Check Prints a nozzle check pattern to check if any nozzle is clogged or not 193 Media Feed Position Adjustment Performs the paper feed adjustment for the cut position and the print position Make this adjustment when the cut print position is not aligned Print Head Alignment Adjusts misalignment of vertical lines barcodes and paper feed during bi directional printing This is to check the adjustment value by using Die cut Label Roll paper included in the product package It is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Print Reference Adjustment Adjust the top of form position and print start position by using the roll paper included in the product package Normally it is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Operating Time Settings Set the time to wait for data or platen vacuum operation to pause 194 Chapter 4 Handling Uninstalling the Printer Driver Follow the steps below to uninstall the printer
16. application error handling 132 Chapter3 Application Development Information Printer Leina cide Model S9 Level Program name Specification m uio Le ese at e SiG Oo 6 55 Step 5 Notifying the When the condition of the printer status from the printer is changed event is printer to the caused by SNMP from the appli y y y Basic application cation and executes error han dling Complete basic The program combined from EE E E E features Step 1 to 5 Monitoring the printer When the ink cover is opened status and controlling during printing recognizes this as N N T print jobs an error and cancels printing job Changing the print Executes a 90 degree rotation or settings with changes the number of copies y y FRIE E DEVMODE by the application Appli Obtaining various Acquires driver version name of cation Printer information the administrator location sta JIN d tus of the printing job and CPU information of the printer Obtaining the print Displays printing completed completion when the printer acquires the status that label print is com N g N N N pleted When the status is not acquired the message is not dis played 133 EpsonNet SDK EpsonNet SDK is the API for the Epson network printer and also supported by this printer The network setting is checked but setting can not be executed on this
17. Adding the printer driver using the printer driver file When the printer driver is installed using the printer driver file c34d32_xxxx exe the Favorite Setting list and User defined Media setting in the existing printer driver are not changed This is because only the default setting is registered and User defined Media is not registered for the print setting in the printer driver file 217 Using One Network Printer with Multiple Client Computers To use one network printer with multiple client computers create an Install Package for the printer and install it to the client computers Install Package Client Client Client Client Computer Computer Computer Computer Upgrading the Printer Driver When the printer driver is upgraded to a higher version the printer driver settings revert to the default settings and the existing settings are lost Follow the steps below retain the existing settings 4 Save the existing printer driver settings to a BSF file page 210 2 Upgrade the printer driver Execute the package file of the new printer driver to upgrade the printer driver 3 Import the settings in the BSF file into the printer driver page 210 If the BSF file
18. Anti missing Color Mode Anti missing Read Mode Economy mode for Low Print Volume Reprint Economy mode for Low Print Volume Void Image Print High Reliability Mode Reprint High Reliability Mode Void Image Print Chapter2 Setup 6 Setting is completed Click OK to finish r g Post Printing Verification Settings S Ay Finish setting Void image registration Specifies the print image on High Reliability Mode Void Image Print or Economy Mode for Low Print Volume Void Image Print when dots are missing The default void printing is all in black printing with height of 25 4 mm and user can change this to another image file A Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Post Printing Verifi cation Settings 105 The Post Printing Verification Settings window is displayed Select Void Image Registration and click Next dB Post Printing Verification Settings x Also register a void image which is printed on the document in the event of i Specify the operation at a missing dot error and others a a missing dot error Do not perform this operation while documents are being printed or in the print queue Otherwise the print data will be deleted Post Printing Verification Settin
19. Install the Install Assistant the Printer Setting and the printer driver on the administrator s computer and follow the steps below D Make the printer driver setting Set MediaA in the Favorite Setting list Create the BSF file Driver setting A BSF Import the driver setting file Driver setting A BSF with the Install Assistant set the printer IP Address 1 and create the install package Install Package 1 Create the setting file of the printer Printer setting file A with the Printer Setting Make the printer and the printer driver setting MediaB Create the BSF file Driver setting B BSF Import the driver setting file Driver setting B BSF with the Install Assistant set the printer IP Address 2 and create the install package Install Package 2 Create the setting file of the printer Printer setting file B with the Printer Setting 234 Chapter 5 Maintenance of the TM Distribution D Prepare the client computers the printers and the administrator s computer for network communication possible to use also as a client computer Connect Printer 1 and Printer 2 to the network Set IP Address 1 to Printer 1 and IP Address 2 to Printer 2 using the EpsonNet Config on the administrator s computer Copy the Install Package 1 on Client Computer 1 and double click its icon The printer driver for Printer 1 is automatically installed and set Copy the Install Package 2
20. O Print area 2 0 MM i L Label area O Backing paper 47 Black Mark Receipt Roll paper Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width Paper feeding direction p Center of paper width Auto cut position 11 0 mm or more 15 0 mm or more When auto cutting Auto cut position Print area Paper Print area width 48 Chapter 1 Product Overview Black Mark Receipt Fanfold paper direction Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value EE Paper width E uc Center of paper width Q qu N p 9 o t Paper feeding Perforated line Auto cut position s 11 0 mm or more more When auto cutting Auto cut position lecum LEN Interval of perforated lines 203 2 mm to 304 8 mm Perforated line Auto cut position L Print area Sorp Paper 49 50 Black Mark Die cut Label Roll paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margin inside the label Center of paper width Auto cut position 3 0 to 6 0 mm Auto cut position Edge cutoff Auto cut position 2 0 mm lt Edge cutoff 2 0 mm s 2 0 mm typical value Paper width g 11 0 mm or more Print area wid
21. Veien 1300 Sette testo nalies aw fiers vean Ne mae Veron 1400 s nean 55 nail Settings with green frames are only saved in the case of Windows XP and Windows Server 2003 211 Printer Setting Make a printer setting in the following cases When a new printer is installed When the paper type is changed The media position detection setting is necessary See 2 Setting for media position detection on page 82 When printer maintenance such as Head Cleaning or Print Head Alignment is necessary The printer setting is made by the printer driver and the Printer Setting Item Printer Driver Printer Setting Installation of the Printer Setting to the computer Unnecessary Necessary Reference of the printer setting E Making settings to the printer Y Y Print position adjustment Head Cleaning EM Saving the printer setting to the setting file Importing the settings from the setting file Copying the settings to other printer Making the same settings to multiple printers Selecting the Void Image Specifying the Void Image file y ay ae aye ey ay ay Editing the USB Serial Number 212 Chapter 5 Maintenance of the TM C3400 Setting items of the printer driver and the Printer Setting
22. used simultaneously Barcode Barcode UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 Code 39 ITE two dimensional Barcode Codabar Code 93 Code 128 GS1 128 code printing identification rate GS1 DataBar Omnidirectional GS1 DataBar Truncated ANSI rank D GS1 DataBar Limited GS1 DataBar Expanded based on Seiko Epson Corporation standard Two dimensional code printing PDF417 QR code Maxi Code 1 DataBar Stacked GS DataBar Stacked Omnidirectional GS1 DataBar Expanded Stacked Composite Symbology DataMatrix Aztec Power supply AC 100 to 240V Temperatures Printing 10 to 35 C 20 to 80 RH no condensation nae Storage When packed ink not loaded 20 to 60 C 5 to 85 RH no See condensation EEn 20 C or 60 C up to 120 hours Conditions on RA page 56 for Ink loaded 20 to 40 details 20 C up to 120 hours O to 30 C up to 6 months 40 C up to a month Overall dimensions H x W x D Weight mass 261 x 255 x 275 mm excluding protrusions Approximately 10 0 kg Except for ink cartridge roll paper paper ejection tray 28 Chapter 1 Product Overview Hardware Requirements OS Microsoft Windows 7 SP1 32 bit 64 bit Microsoft Windows Vista SP2 32 bit 64 bit Microsoft Windows XP SP3 32 bit Microsoft Windows XP SP2 64 bit Microsoft Windows 2000 SPA 32 bit Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2008 SP2 32 bit 64 bit Microsof
23. 6 mm To use a label with a label length of 25 4 mm or less see descriptions for Black Mark Die cut Label Gap between labels 3 to mm Edge cutoff on left right side 2 0 5mm Label edge R 2mm or less Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION 37 38 Paper type Synthetic Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length With the roll paper core of 44 1 mm or more 50 8 to 1117 6 mm With the roll paper core of 56 8 mm or more 32 to 1117 6 mm To use a label with a label length of less than the above mentioned see descriptions for Black Mark Die cut Label Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5mm Label edge R 2mm or less Paper thickness 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION Black Mark Die cut Label Back side Center of paper width p Perforation position 2 mm or more When using fan fold paper Center of black mar EU Black mark wid When removing all
24. A UPC E JANT3 EAN JAN8 EAN Code39 ITF Codabar Code93 Code128 GS1 128M GS1 128 GS1 DataBar Omnidirectional GS1 DataBar GS1 DataBar GS1 DataBar Truncated ExpandedM Expanded GS1 DataBar Limited Rotation Settings Select a setting when printing the barcode rotated by the specified rate Hexadecimal Entry Mode Turn on the check box when the data for barcode is specified on Hexadecimal Entry Mode Composite Turn on the check box to print barcode with a composite symbol Separate the data specified to a composite symbol and a barcode with or V Describe NOTE the data in the order of the composite symbol and the barcode Example 1234567890 012345678905 Use a Quiet Zone Leaves a blank margin around barcodes The barcode printing position is moved based on the amount of margin 167 e Module Sets the thin element width in dots Upper Line Minimum Mod ule by 360 dpi Rota Lower Line Minimum Ele r Adjust ment Ratio Print tion Symbol Category Quali Setti Bar uality Settings wigth ANSI ANSI ANSI C1 Grade Grade Grade Dor Cor Bor higher higher higher UPC A Normal A dot UPC E Rotate 2 5 JANT3 EAN 180 Speed JAN8 EAN Rotate Code39 90 6 dot g ITF Plain Rotate 2 5 Media 270 Codabar Plain Media Normal P T Code93 Label Rotate 3 Code128 180
25. A symbol character FNC1 that is described after the start code is automatically added 11 When is specified a check digit is automatically calculated and replaced with I 2 digits of consecutive numbers must be specified as the application identifier If it is not spec 11 When 01 is specified as the application identifier the 14th digit becomes a check digit how 21 A special character is indicated by combining and the next character 1 When the character right after is not any of the following an error occurs Check digit position Control Character ASCII HRI Character Control Character 00h 1Fh 7Fh Space is printed FNC 1 Space is printed FNC3 3 Space is printed t is printed C C is printed Y D y is printed D is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier y is printed Check digit is printed 174 Chapter 4 Handling GS1 128M _I Specify the data of 38 to 66 digits 1 y is the delimiter for the application identifiers printed as the HRI character but not encoded LJ The start codes CODE A CODE B CODE C and the stop code are added automatically 1 A symbol character FNC1 which is described after the start code is automatically added 11 When FNC1 is not at the end of the data followed by the application identifier 30 FNC1
26. Aya dae do 63 B Installing the Printer niente nn eet them dente 64 Important Notes on Installation eessseeee nennen nennen nnn 64 E Connecting the Power Supply Unit PS 1 80 0 0 0 0 ee eessseeeeeeeessseeeeeeeeessseeeeeeenseneeeeees 65 Connecting the AC Cable acere erre rien deer ne er PI tlic n c d n aoe 65 B Loading Replacing the Ink Cartridge cccccccceeeeeeesseeeeeeeeeeeeeeeeeeeeaeeeeseeeeeeeneeeessseeeeenees 66 E Connecting the Printer to the Host Compuler eeeeseseeeeeeeennne 68 For SBInterfa ce MOGOl us tote oe tele hn m e retia rere t Qa e Pe ER e ra n ue 68 For Ethernet Interface Model ssseeneeennenenee enne enn nn 69 B Installing he Driver rne eene 70 Iristallamion usinmg Ecdsy sefup nieto eedem i e eto dc dts 70 B Setting the DIP Switches ierit kaeaea aandie aoina oaia ini 77 setting Procedure eo e ee RR one teen Teen tet 77 Function of Tie DIP SWITChOS so iicet retire tnr EP reda pae d e iv i P ce p P Pd 78 B Loading Replacing the Paper eeseeeesseseeeeeeneeneeee nennen nnn nnnnnnn nennen nnns 79 Loading Replacing the Roll Paper oo nemen enne a 79 Loading Replacing Fanfold Paper oo eene nennen nnns 89 B Attaching Adjusting the Paper Ejection Tray eeseeeeeeeeeeseeeeeeeeeene enne 99 E Attaching the Power Switch Cover eeseeseesseseeseeeeeennnnnennne nenn
27. Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15to 1117 6 mm Paper thickness 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside e Do not use the paper with a hole or cutout e when using this type of paper the label end and the black mark end of the black mark position on the die cut label must be matched Chapter 1 Product Overview Paper type Plain Media Label Fine Media Label Form Fanfold paper Backing paper width 5010 112mm Label width 46 to 108 mm Label length 15to 301 8 mm Gap between labels 3 to mm Edge cutoff on left right side 20 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 304 8 mm Paper thickness 0 145 to 0 161 mm Perforated line pitch 203 2 to 304 8 mm Perforated line form Plain media label 1 mm uncut 5 mm cut Fine media label 1 mm uncut 5 mm cut Synthetic media label Number of folds 500 or less Do not use the paper with a hole or cutout e CAUTION e When using fanfold paper the black marks must be at least 2 mm from the perforated lines e when using this type of paper the label en
28. Ethernet Interface Model and shared printer the printing is performed from another application before user cuts the paper and paper jam may occur by drawing the paper into the printer Set Auto Cut or cut manually by pressing CUT button to prevent paper jam Printer Diver Settings Printer Operating No Auto Cut Paper type to use Auto Stop at Paper cutting method Cul the Print FeedTo FeedTo 4 Cut Peel Off End 3 AE e Position Position Position Cuts automatically y e a Receipt Cuts by pressing CUT J button Cuts automatically y Full page Label Cut by pressing CUT _ N x i button Cuts automatically y Peels the label by user N Die cut Label Backing paper is not cut Cuts the backing paper J J Roll by pressing CUT button Media Cuts automatically y Black Mark Receipt Cuts by pressing CUT c N button Cuts automatically y Black Mark bis the label py ep T _ B B J Diese bebe acking paper is not cu Cuts the backing paper J J by pressing CUT button Black Mark Cuts automatically y EN E _ Recelpt Cuts by pressing CUT d J Wrist Band button E 128 Chapter2 Setup Printer Diver Settings Printer Operating No Auto Cut Paper type to use Aut Stop at Paper cutting method e 1 the Print Feeato FeedTo M Cut Peel Off End 35 35 ms Position Position Position Cuts automatically y
29. Follow the steps below to make the setting A Turn the printer on Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window The Panel Button Settings window is displayed Select your choice and 3 Select Maintenance And Utilities tab and click Panel Button Settings click Next E 5 Panel Button Settings Set the Panel Button d Select an item and click the Next button Enable Disable the Feed Button Media feed when not printing Enable Disable the Feed Button Manual Head Cleaning during printing Enable Disable the Cut Button Cancel 115 5 Select Enable Disable the panel button and click OK Click Cancel to terminate without performing the Panel Button Settings Media feed when not printing Q Panel Button Settings x Enables Disables the media feed media feed when not printing F Select an item and click the OK button Enable Disable Manual Head Cleaning during printing e Panel Button Settings x Enables Disables the media feed Manual Head Cleaning during printing Select an item and click the OK button This function allows you to interrupt the printing for manual head cleaning by pressing the Feed Button The printing resumes automatically after the cleaning Al D Enable Disable A
30. Ma Speed Qusi Made Lan piens Up Down Settings For Handiin Auto Cut Alter Ever Auto CutfAfter Ever Coke Comection Aypomatic Advanced x Completion Beeper Off Off Print Quality Level 2 380x360 dpi Level 2 3604380 dr Meda Souce Savng Settings Hone Setting A Color Management Color Controls Color Controls MedaSogce HobMeda Rot Medo Option Comment optional Mess Pere Felotalio amma j i SaveRglMeda lensle Lower Margn E Density Adjustment Off Off Brightness Adjustment Off Off Setterge For Harding Mecha Miter Part teh Levels Cyan Only Printing Off Oif aopa Altes Every Page l lt Page Layout D E Orientation Portrait Portrait Rotate 180 off Off No Auto Cu me Copies 1 1 biuk Creation Date and Time n T I7 1 23 2012 7 31 21 PM Conn een Setra Bet Pen Retesh Ink Levels Show Setting Veesion 1 40 0 Ga Geet Ge Page Layout tab e EPSON TM C3400 Printing Preferences Gi Genera O Page Layout c Driver Unites dij Martenance And Utes Fayurte Sting Cumen Settings E Save As Eavante Oen Copes A us Olie eglegegl cos 1 Rotate 100 Colste Reverse Order Print Postion Adkustment mm Vertical 00 E emsa Hoots 00 E 1040 1040 E Platen Vacgam Marias Adpsimeri m Seng vericaly to postive the pret HA posticn further hom the top edpe ct the media to thes Closes to it Adjutting hoszontsli to positive
31. NOTE printer queue and a new USB port are created on the client computer It is necessary to change the port when printing with the new printer from the application on the client com puter 238 Chapter 5 Maintenance of the TM C3400 USB Replacement Service USB Replacement Service is a program that detects when a new printer is connected changes the properties information of the printer driver registered in Windows and automatically changes the output port When this is installed as a resident program on the client computer it is not necessary to configure settings in the application printer driver or OS However printer settings are required When this procedure is used the existing printer port will remain For this reason if the UTION printer port is specified as the application s output destination use the procedure for changing the printer s USB serial number to replace the printer CI Preparation Install USB Replacement Service on the client computer Printer setting file for existing printer Do not include the USB serial number setting DIP switch setting information for existing printer J Printer replacement procedure D Remove the existing printer from the client computer Connect the new printer to the client computer and turn on the printer USB Replacement Service will detect the connection of the new printer and set a new printer port for the existing printer driver
32. The user definition is set on each client computer When a number of TM C3400 printer drivers are installed in one computer these are used mutually 165 Barcode Printing The printer driver has the built in barcode font Barcode printing is available if the barcode is not created on the application side Setting the barcode font Barcode print settings can be changed on Barcode and 2D Symbol on Driver Utilities tab r Barcode and 2D Symbol Settings Display All Font Name Font List Type UPCA Specified Point 57 5 Points Test Print 012345678905 Size Display l Print Common Settings F Hexadecimal Entry Mode F Use a Quiet Zone Barcode HRI Character Position Module 3 2 3 9 dots l Do Not Print Bar Height 288 9 999 dots Adjust Bar Width o Convert to Minimize Entire Symbol Recommended Value Configure the barcode The module size may differ from the specified size due to printer resolution which is determined by Media Type and Print Quality Click Size Display button and check the actual size Add Delete Cancel z Help A Change settings of the following Display Select Barcodes Font Name Input an arbitrary character string ASCII characters only 166 Chapter 4 Handling Type Select a barcode type from the following The displayed items are changed accordingly UPC
33. Tine Coxe care m 4 User Defined Media Registered to Favorite Setting fab EPSON TM C3400 Printing Prefelences Es Q General e Page Layout 3 Diver Utities Maintenance And Utities Favorite Setting Save As Favorite Setting Print Settings Media Type Media Layout 108 x 174 8 mm Die cut Label l Add Del w Print Quality Speed C Quality Media Layout Option Color Correction Automatic Advanced Adyar Media Source Saving Settings Media Source Roll Media gt Roll Media Option Save Rall Media Eliminate Lower Margin z Settings For Handing Media After Print Ink Levels Auto Cut Aher Every Page x m No Auto Cut Color Ink SJIC15P E Completion Beeper Setting E Print Preview _Retresh Ink Levels Show Settings Version 1 4 0 0 Chapter 4 Handling Favorite Setting includes the following setting Default Settings The default setting when installing the printer driver Current Settings The contents set on Main and Page Layout tab These contents are displayed in the current settings on Current Set ting and Save Delete Favorite Setting window User Defined Setting The print setting defined by the user Information for User Definition The user definition includes the following User Defined Media Registering barcode font Replacing font on NET environment
34. a Printer without adding paper page 237 Adding changing the paper changing the Favorite Setting page 238 Replacing the Printer page 238 Managing the Printer page 241 Monitoring the Network Printer with EpsonNet Simple Viewer page 241 209 Necessary Information for an Administrator of the Printer This section describes the necessary information for the administrator of the printer The TM C3400 requires that the paper type and TM C3400 operation should be set in the printer Some printer settings are set from the printer driver and some are set using the dip switches on the printer For the settings that are set from the printer driver a setting file can be created and copied to other printers Printer Driver Functions The TM C3400 printer driver has the following functions L Printing I Printer driver settings Print setting Favorite setting User defined setting Printer driver operation setting e Settings for the EPSON Status Monitor 3 T Saving importing the printer driver settings The print setting the favorite setting the user defined setting operation setting of the printer driver can be exported in a BSF file extension BSF Also the printer driver set ting can be made by importing the settings from the BSF file With another tool Install Assistant you can create an install package for the printer driver using this file Export in a BSF file from the current setting If
35. after the installation Refer to TM C3400 Install Assistant User s Manual 1 Create a BSF file for the existing environment and import the BSF file into the existing printer driver after installation 219 Distributing the Printer Driver and Setting The Printer This section describes how to distribute the printer driver and make the printer settings Utility Use the following utilities to distribute the install package for the client computer and make the settings to the printer 21 Install Assistant For details see the Install Assistant User s Manual Creates the install package for the printer driver installation the printer driver setting and the communication port setting including the network setting The printer driver installation the printer driver setting and the communication port setting are automatically executed when running the install package on the client computer For the Ethernet interface model creates an install package for each printer For the USB interface model creates the install package for each printer driver setting J Printer Setting For details see the Printer Setting User s Manual Makes the settings to the printer The settings can be copied from the setting file or from the master printer to multiple printers Cannot be used on the computer on which the printer driver has not been installed D EpsonNet Config For details see the Help in the EpsonNet Config Makes th
36. are completed Kl B Eor mov Bv Eo Note To quit EpsonNet EasyInstall click Cancel Click Next to install the printer driver 74 Chapter2 Setup 9 Enter the Printer Name and click Next Do not check the box of Print test page e EpsonNet EasyInstall E ON pA EpsonNet EPSON s EasyInstall Setting the printer name gt gt gt ER Sp E B 1 Enter the printer name in the text box 2 If you want to print a test page select Print test page 3 Click Next 4 Qselect which installed printer driver to use as a default printer and click Next The printer driver will be installed after clicking Next EpsonNet Easyinstall EpsonNet EasyInstall Select the Default Printer 1 Select which installed device printers faxes and so on to use as the default printer 2 If you do not want to make any changes to the default printer select No Change 3 Click Next 75 76 A A Click Finish It terminates EpsonNet EasyInstall f Q EpsonNet Easyinstall sZ EpsonNet EPSON s EasyInstall 4 2 Click Exit Installation was successfully completed The product can now be used This is the end of driver installation and network setting Chapter2 Setup Setting The DIP Switches Change the DIP switch settings in the following cases When attaching the power switch cover to prevent the power s
37. b OR OP CORR BRE e e 3 luego EE 4 CC CIUTMOPIS n csetera oe hate e eno dort ec ors trent sed ec bod etu soa does tries er ei ede retta os 5 B Restriction of Use e cce toro cere de ee vent pa Ev Eee VE Rada 5 B About this Moanudl 5 2 aono cies ecce tede ra eno pa dns ean credono RE Ee aa RR Nein ind 6 Aim of the MGnualls ptt rr trn tah cei es Peek ov Pe cr ere e c E Fe TED e e PE P Ye nd 6 Manual COnTenii sist stcessnarnt ion tte te Stata DOT UI IUE OI CHE TEUER TE 6 Contents sissies el T PE 7 Product OVerVIOW sd cile ceti oda aaa dra ceu aad eode ga o pa Nc a 11 FETUS cem e M 11 E Product Configutation 1 cii nre retineant tein nd aderant 13 SISTI o A Gi hele rst EIE ERE TRE EET EET TAE E TOTON 13 Eoo m LED 13 JNCGOSSOL OS cte terum UP Lot Y arta he Y Eater RR EE we te Eae d Diss neas T EUR late ETE R HET tees 13 B Parts Name arnd Eunction idee nerd eene e dioe natin E as 14 POWERSWIGHs ni da ieee 16 PoWerSwillGh C OVelt sancii fre eripiet ee RR ERR e ede a ba EA valde Canta Bag Ee diea rta cova PUE CARD AER D Lo CER KDE 16 BUTTON o rate AE He ee tee ede reta cct eA iain ror t dre Gan E e re e Na 17 zb ERI DECEM TEM 17 CONNECTOR us ete P ter Preterea ed aii eb e e Wil o bn e e Por a Ove ete er 18 Paper ej cton rOY EE 18 B Status Error Indications 111iueeee
38. cover when it is opened Make sure that the Paper LED is not lightning When Paper LED is lightening check if there is any paper jammed and set the paper correctly referring to Replacing the Paper on page 151 Turn the printer off and back to on again Contact the administrator or person in charge of maintenance if the Error LED keeps flashing Chapter 5 Maintenance of the TM C3400 Maintenance of the TM C3400 This chapter describes the necessary information for an administrator of the TM C3400 such as how to distribute the printer driver and add replace the printer to manage the printer in the system Necessary information for an administrator of the printer page 210 Printer Driver Functions page 210 Destination for the Printer Driver Setting page 211 Printer Setting page 212 Installing Multiple Printer Drivers in One Client Computer page 214 Using One Network Printer with Multiple Client Computers page 218 Upgrading the Printer Driver page 218 Printer Driver cannot be Installed Windows 2000 page 219 Printer Driver is Already Installed Windows 2000 page 219 Distributing the Printer Driver and Setting the Printer page 220 Utility page 220 Preparation for the Administrator page 221 Distribution method page 222 e Setup Procedure page 225 Examples of usage page 227 Maintenance page 236 e Adding a Client Computer for Ethernet Interface Model page 236 Adding
39. d is printed Skipped character z Not printed Chapter 4 Handling GS DataBar Expanded 21 Specify the data of 2 to 255 digits D y is the delimiter for the application identifiers printed as the HRI character but not encoded I Be sure to include all the application identifiers in the data L1 When the first data is 01 after deleting application identifiers left and right parenthesis and from the specified data the 14th digit from the next of 01 is checked as a check digit When it is not correct an error occurs T When the next data of 01 is fewer than 14 digits a check digit is not checked Unlike GS1 128 the check digit is not automatically calculated nor replaced with When is specified is ignored and the rest of the data is shifted by 1 digit LI Specify the special character using the following format Control Character ASCII HRI Character FNC 1 Space is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed bd Error Skipped character Not printed Printing method Specify the selected barcode font specified point and language to the printing data and then print it IPSI Document WordPad File Edit View Insert Format Help Del amp d Bo S8 nw I Aii ill The font size
40. driver A Finish other operations on the computer Open Uninstall a program or Add or Remove Programs Add Remove Programs For Windows 7 Click Uninstall a program in Control Panel from the Start menu For Windows Vista Click Uninstall a program in Control Panel from the Start menu For Windows XP Professional Click Add or Remove Programs in Control Panel from the Start menu For Windows XP Home Edition Click Add or Remove Programs in Control Panel from the Start menu For Windows 2000 Click Add Remove Programs in Control Panel from Settings of the Start menu For Windows Server 2003 R2 Click Add or Remove Programs in Control Panel from the Start menu 3 Select EPSON Printer Software and click Uninstall Change The uninstallation screen is displayed Select the printer driver to be unin 4 stalled from the Printer Model tab EPSON Printer Utility Uninstall Imm Printer Model utes Version7 5 6E 195 5 Check EPSON Network Utility in the Utilities tab EPSON Network Utility may be used on other EPSON printers In that case uncheck it CAUTION 6 Click OK r f EPSON Printer Utility Uninstall 5 Beet omes M EPSON Network Utility r Description EPSON Network Utility checks the printer status and displays the printing progress 6 7 The uninstalla
41. e Detect Blackmarks on Continuous Paper When using Black Mark Receipt adjusts printing position and autocutting position to the top of the black mark e Detect Margins Between Labels When using Die cut Label adjusts printing position and autocutting position to the top of the labels The printing is not performed and an error occurs when the printer setting is not matched to CAUTION the paper type to use Make sure to set the setting as following Detect Detect Detect Mar Blackmarks Blackmarks 3 Paper type to use No Detection on Dis cul on Confinu e ed Labels ous Paper Receipt y Full page Label y Die cut Label y Black Mark _ N f Roll Media Receipt Black Mark Die cut y x y Label Black Mark Receipt S Wrist Band 113 114 Detect Detect Label Detect Mar A Blackmarks Blackmarks e Paper type to use No Detection e nDiS cut OC es bn Labels ous Paper Black Mark Y Fan fold Receipt Media Black Mark Die cut j X Used Not Used Chapter2 Setup Panel Button Settings Enable disable the panel buttons of this printer Operation Caused Panel Button Printer Operating by Panel Button Settings Not printing Paper feed Enable Disable Feed Button Printing Manual Head Cleaning during Enable Disable printing Cut Button Paper cut Enable Disable
42. enit aree tein 208 Lighting and Flashing the Error LEDs sacs o oe rr ee ge ena PO EH Gea a s 208 Maintenance of the TM C3400 ss 209 E Necessary Information for an Administrator of the Printer ssssss 210 Printer Driver FUNCTIONS s venere t tie de P p ee atts 210 Destination for the Printer Driver SCTTING oe memes 211 PrinterSeTlngessas ond aed reae n a al E i RE QR ON SERERE SEDE een 212 Installing Multiple Printer Drivers in One Client Computer ssssee mme 214 Using One Network Printer with Multiple Client Computers seee meme 218 Upgrading the Printer Divers akin trit oret re e Our Du ere rec id e ene 218 Printer Driver cannot be Installed Windows 2000 sseem menn 219 Printer Driver is Already Installed Windows 2000 menn 219 Bi Distributing the Printer Driver and Setting the Printer eeeeeseeeesss 220 Uili ERE 220 Preparation for the Administrator ueesssseeeeeeee eene 221 Setup ProGedute cine ct tee rhe et e eve be ie de P ve P er E P va er P 225 Examples of WSAGSS cce ccrta tet qe atro irr ori te EE saab resta se cau gnea dE 227 BE MGINIGNON CE ec 236 Adding a Client Computer for the Ethernet Interface Model smm 236 Adding d RINTE IP CET EE 237 Adding a paper type changing the print setting seme
43. in lower case letters they are automatically converted into upper case letters Code93 21 Specify the data of 1 to 255 digits L1 A start code 2 check digits stop code is automatically added 11 A character L1 that indicates a start code is printed for the head of the HRI character 11 A character O that indicates a stop code is printed for the end of the HRI character 1 HRI characters of the control characters 00h 1Fh 7Fh are printed combining W and an alphabetical character Control Control Control Character HRI Character HRI Character HRI T n oe Character m D e Character nU m TE Character NULL 00 BU VT OB Ek SYN 16 L V COH 01 BA FF OC EL ETB 17 aw STX 02 HB CR OD gM CAN 18 mx ETX 03 ic SO OE BN EM 19 Hy EOT 04 BD SI OF HO SUB 1A Hz ENQ 05 BE DLE 10 EP ESC 1B BA ACK 06 ir DCI 11 HQ FS 1C mB BEL 07 Hic DC2 12 BR GS 1D Hic BS 08 BH DC3 13 Ms RS 1E ED HT 09 E DCA 14 NT US 1F BE LF OA J NAK 15 BU DEL 7F EF 172 Chapter 4 Handling Code128 21 Specify the data of 2 to 255 digits I Specify either one of the code selection characters CODE A CODE B CODE C as a start code of the first 2 digits 1 A special character is indicated by combining and the next character 12 When Auto Convert to Minimize Entire Symbol Width is checked conversion is automati cally performed so as to minimize the entire Code128 symbol width With th
44. is requested When changing the setting make the setting for each installation environment In a Windows 2000 environment if the printer driver can not be installed when the install package is executed it is possible that the printer is registered as an Unknown device Delete the Unknown device and then execute the install package Printer Driver cannot be Installed Windows 2000 on page 219 n a Windows 2000 environment if the TM C3400 printer driver is already installed and the version is different from the version of the printer driver of the install package the settings of the existing printer driver may change This does not affect other printer drivers that are not for the TM C3400 To keep the existing settings you must save the settings before executing the install package and then restore the settings after the install package is executed Printer Driver is Already Installed Windows 2000 on page 219 59 60 Paper When using a full page label remove the ejected label each time the printing is finished Oth erwise a part of printed label may be cut or a cutter error may occur See Status Error Indi cations on page 19 When cutting the full page label adhesive from labels may stick to the fixed blade of the autocutter which may prevent the autocutter from cutting paper cleanly If this happens clean the cutter blade For details see Cleaning the Autocutter on page 203 Turning on off t
45. method for acquiring IP address is displayed Select the method you want to take and click Next When you select Manual enter the IP address 5 Q EpsonNet EasyInstall Z E Net s EpsonNe EasyInstall Setting the IP Address 1 Select Automatic to acquire an IP address using DHCP If you want to set an IP address manually select Manual and then enter its IP address Subnet mask and Default gateway We recommend that you set the IP address manually if there is no DHCP server supporting Dynamic DNS 2 Click Next 255 255 25 EPSON Bbs Ms Blo Blv 192 168 192 168 Enter Subnet Mask 255 255 255 0 5 25 73 7 Checking the settings is displayed If the settings are correct click Next If you want to change IP address setting click Back Q EpsonNet Easyinstall md ss EpsonNet EasyInstall Checking the settings Send the settings to the network interface It takes about 10 seconds to send the settings Check the settings and then click Next When the Password dialog box appears enter the password of the network interface and then click OK If the password has not been set leave the text box blank and then click OK Model Name TM C3400 Completed notice of the Communication setting is displayed Click Next 1 EpsonNet EasyInstall mE EpsonNet EPSON s EasyInstall The communication settings
46. mm The fanfold paper is automatically fed 100mm J When paper set operation at the paper cover close is set as Media Loading Method with NOTE Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed 5 Place the paper straight and at least 40 mm away from the printer 154 Chapter 4 Handling 6 Close the fanfold paper cover This is the end of replacing the fanfold paper 155 Ejection Angle of Printed Paper Make sure paper is ejected straight from the paper ejection guides as shown in the illustration If paper is not ejected straight due to such causes as an obstruction the print result may be distorted 156 Chapter4 Handling Removing Jammed Paper Follow the steps below to remove the jammed paper when a paper jam error occurs KOANE 4 Turn the power off 2 Press down the release lever and pull it to the front to open the roll paper cover 4 Load the paper See Replacing the Roll Paper on page 151 157 For Fanfold Paper A Turn the power off 2 Press down the release lever and pull it to the front to open the roll paper cover 158 Chapter4 Handling 5 Remove the fanfold paper Close the roll paper cover and then load the paper See Replacing the Fanfold Paper on page 153
47. on Client Computer 2 and double click its icon The printer driver for Printer 2 is automatically installed and set Make the settings to Printer 1 with the Printer Setting on the administrator s computer using the printer setting file A Make the settings to Printer 2 with the Printer Setting on the administrator s computer using the printer setting file B C3400 235 Maintenance This section describes the following contents 21 Adding a client computer for the Ethernet interface model page 236 L1 Adding a printer page 237 I Adding a paper type changing the print setting page 238 I Replacing the printer page 238 Adding a Client Computer for the Ethernet Interface Model Add a client computer install the printer driver and make the settings by following the steps below J Item to be prepared by the administrator The install package for the existing printer Prepare an install package that includes the printer s network information 2 What to do after distribution Double click the icon of the install package on the client computer to install the printer driver 236 Chapter 5 Maintenance of the TM C3400 Adding a Printer Follow the steps below to add a printer to print on the same media as the existing printer USB interface model U Preparation BSF file for the existing printer driver Printer setting file for the existing printer Do not include the USB serial number set
48. on page 115 e f the problem starts head cleaning manual paper feed button is pressed during printing CAUTION a few seconds Be sure if the paper feed button again e This feature can be copied to the printer with other BSF files and PrinterSetting files can not be You have to be set for each printer 201 202 Nozzle Check The pattern is printed to check the nozzle status and evaluate the pattern for clogging Follow the steps below to check nozzles A Turn the power on Set the die cut label receipt or continuous label which length is 90 mm or more Driver on page 160 for how to display the driver window Click Media position detection on Maintenance And Utilities tab and sets the media position detection based on the loaded paper 3 Display the window on the printer driver Gee How to Use the Printer Click Nozzle Check eo Click Print o Check the printed nozzle pattern Execute Manual Head Cleaning when it is clogged m Chapter 4 Handling Cleaning the Autocutter Adhesive from labels may stick to the fixed blade of the autocutter which may prevent the autocutter from cutting paper cleanly If this happens follow the steps below to clean the autocutter 4 Turn off the printer and unplug the AC cable from the inlet 2 Open the roll paper cover and remove the paper Remove the adhesive on the autocutter blade on the side of the roll paper cover with an implement such as a cotton
49. or larger Anti missing Color Mode A font with 3 or more vertical dot configura tion such as Arial 12 pt or larger A font with 4 or more vertical dot configura tion such as Arial 18 pt or larger 147 148 Print Barcode 2D Symbol Data on the Graphic Data When creating barcode 2D symbol data as the graphic data on user s application use the following input resolution Input resolu Image resolu tion dpi tion dpi FSIEGT Ufo Print quality Worizontal x Horizontal x vertical vertical Plain Media Speed 180 x 180 360 x 180 FIM euo Quality 360 x 360 360 x 360 Speed 360 x 360 360 x 360 Other paper Quality 360 x 360 720 x 360 Whether paper feed is performed during 2D symbol printing can be checked using Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 189 When Extremely High Reliability and Safety are Required Epson recommends the following functions Missing dot detection with the auto nozzle check system of the printer driver Post Printing Verification Settings on page 21 Visual detection with the missing dot detection pattern created with the application Creation of a barcode with a check digit with application Chapter 4 Handling Handling This chapter describes basic handling of the printer Replacing the Ink Cartridge Printing ca
50. roll paper cover Remove the roll paper or the roll paper core if any 2 Close the roll paper cover 80 82 2 Setting for media position detection This procedure is not required when media position detection is not changed When paper remains in the printer media position detection cannot be set CAUTION Be sure to remove the paper before turning on the printer Turn the power on Remove the paper in the printer Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window Change Media position detection on Maintenance And Utilities tab of the printer driver depending on the paper to use h QN Roll paper type Media position detection setting Receipt Full oage Label Transparent Full page Label Not applied Black Mark Die cut Label Detects black marks of die cut label Black Mark Receipt Wrist Band Detects black marks of receipt Die cut Label Black Mark Die cut Label Detects th T Transparent Die cut Label Seine JAR PENGEN libel 5 Turn the power off The changed setting of the media position detection is saved in the NV memory of the CAUTION printer when the printer is turned off Be sure to turn off the printer to enable the setting Chapter2 Setup 3 Removing the paper feed guide This procedure is not required when the paper is initially loaded t
51. swab If necessary moisten the cotton swab with alcohol Do not touch the fixed blade of the autocutter directly Doing so may cause injury CAUTION 203 Changing the Interface for Ethernet Model 204 For the Ethernet interface model the Ethernet interface can be changed to the USB interface For the USB interface model the interface cannot be changed e Keep the removed parts so that they will not be lost CAUTION e Use the USB cable included in the product package Follow the steps below to change the interface A Turn off the printer 2 Open the connector cover and remove the LAN cable 3 Remove the 2 screws indicated by the red circles below to remove the connector cover CESSA Chapter 4 Handling 4 Remove the short USB cable attached to the printer 5 Connect the printer and the host computer with the USB cable gt NOTE When changing the interface from USB to Ethernet reverse the steps above 4 205 Removing the AC Adapter 206 The AC adapter installed in the printer can be removed When removing the AC adapter turn the printer power on and make sure that the POWER LED is off CAUTION nk may leak if powered off without using the power switch Removing the AC Adapter A Disconnect the AC cable from the printer 2 Place the printer w
52. the printer driver the install package on the client computer and make the settings for it 9 For the USB interface model install the Printer Setting to the client computer A Qror the Ethernet interface model install Printer Setting on a computer that can access the printer administrator computer or client computer A Use Printer Setting on a client computer or administrator computer to con figure the printer A 256 the DIP switches of the printer page 77 Turn off the printer before setting the DIP switches 3 Load the paper page 79 Set the paper according to the DIP switch setting A 4 Perform a test print Chapter 5 Maintenance of the TM C3400 Examples of Usage This section describes some examples of how to distribute the printer driver and set the printer The steps of preparation for an administrator and of distribution are described for each case 4 USB interface model Case 1 Connect one printer to one client computer e Case 2 Connect two printers to one client computer and print on different media IJ Ethernet Interface model Case3 Connect one Ethernet model printer to two client computers Case 4 Connect two Ethernet model printers to two client computers and print on the same media e Case 5 Connect two Ethernet model printers to two client computers and print on different media 227 USB interface model Case 1 Connect one printer to one client computer Install Package Client Com
53. this closer to the left edge of the to regairve thes huttes bom amp epShow Settings version 1 000 Gp Ga i Chapter4 Handling Features When printing from application the print setting registered on Favorite Setting can be selected as default setting It is recommended to register the setting in favorite setting after executing print setting by clicking Save As Favorite Setting A number of setting can be registered on Favorite Setting For example if the print setting is registered on Favorite Setting for each document the print setting can be completed by changing Favorite Setting when the document is changed This prevents an error of setting change when changing the paper It is necessary to change Media position detection of the printer when the document is changed See Chapter2 Setup for details 163 164 Registering print setting on Favorite Setting A Set the printer driver depending on paper to print Set settings on Main and Page Layout tab Select from Media Layout when using User Defined Media 2 Click Save As Favorite Setting to display Save Delete Favorite Setting The current setting will be displayed on the list of the right side Enter print name 63 4 Click Add Print setting will be registered on Favorite Setting Current Settings 3 Creston Date and
54. when it reaches 20 000 000 passes the printer will stop For details on the LED lighting flashing patterns when maintenance is requested see Status Error Indications on page 19 MTBF 75000 hours MCBF 9 800 000 passes 55 Environmental Conditions Item Specification Temperatures X Printing 10 to 35 C 20 to 80 RH no condensation humidity 80 S 55 9 E i 20 10 2 35 Temperatures C Barcode 15 to 35 C 20 to 80 RH no condensation printing Storage When packed ink not loaded 20 to 60 C 5 to 85 RH no condensation 20 C or 60 C up to 120 hours Ink loaded 20 to 40 C 20 C up to 120 hours O to 30 C up to 6 months 40 C up to amonth Pressure Operating 700 to 1060 hPa approximately 0 to 2500 m above sea level elevation Not operating 700 to 1060 hPa approximately 0 to 2500 m above sea level including in transportation Acoustic noise During Approximately54 dB ANSI Bystander position operation Based on Epson evaluation conditions including the use of the including using autocutter the autocutter 56 Chapter 1 Product Overview External Dimensions e Height 261 mm e Width 255 mm Depth 275 mm 255 261 ad 300 275 457 when the paper ejection tray is extended re 388 when the paper ejection tray is shortend e 300
55. 5 16 Power Switch Before turning on the printer be sure to check that the AC adapter is connected to AN the power supply CAUTION e When DIP switch 1 is OFF the power is turned on after the POWER button has been pressed while the power is OFF e When DIP switch 1 is OFF the power is turned off after the POWER button has been pressed for approximately 3 seconds while the power is ON e When DIP switch 1 is ON the printer settings are reset after the POWER button has been pressed for approximately 3 seconds See Setting the DIP Switches on page 77 for DIP switch setting NOTE Power Switch Cover Attaching the power switch cover prevents accidental pressing of the power switch To prevent the power switch from being pressed Attach the power switch cover as it is without punching a hole in it To prevent the power switch from being pressed unless a long thin object is pressed into a hole in the power switch cover Attach the power switch cover after punching a hole in it For details about attaching the power switch cover see Attaching the Power Switch NOTE Cover on page 101 Be sure to change the DIP switch setting when you want to attach the power switch cover CAUTION without punching a hole in it See Setting the DIP Switches on page 77 Make sure to pull out the AC cable if the printer is damaged when attaching the AN power switch cover Using it as it is may c
56. Black Mark Cut by pressing CUT Y J f button Receipt Tears along perforated d line manually Fan fold Cuts automatically y Media Peels the label by user m E J Backing paper is not cut Black Mark Die cut Label Cuts the backing paper N by pressing CUT button Tears along perforated _ _ N line manually f the printing is performed when the user is peeling the label paper is suddenly fed backward and drawn into the printer and may cause paper jam Do not make setting X Used Not Used 129 130 Chapter 3 Application Development Information Application Development Information This chapter describes how to control the printer and gives information useful for printer application development Overview The following is provided to use this printer J The dedicated printer driver for Windows is available The reprint function is implemented in the printer driver The reprint function is not necessary to be implemented in the application since the printer driver performs reprint automatically when an error occurs paper out paper jam or ink missing dots occurs See How to Use the Printer Driver on page 160 for details L1 Various utilities and user s manuals are available 21 Dedicated sample program for TM C3400 is available Use this as reference to develop the application 21 EpsonNet SDK is available This is used for EPSON network printer On this pr
57. EPSON EXCEED YOUR VISION TM C3400 Technical Reference Guide Product Overview Describes features and general specifications for the product Setup Describes setup and installation of the product and peripherals Application Development Information Describes how to control the printer and necessary information when you develop applications Handling Describes how to handle the product Maintenance of the TM C3400 Describes to administrator for necessary information to administer TM C3400 in the system such as distributing driver or installing new printer or replacing the printer M00008308 Rev Cautions No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The contents of this document are subject to change without notice Please contact us for the latest information While every precaution has taken in the preparation of this document Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purc
58. IX X N XIX X N X N N details 139 Network Setting of the Printer Referring the setting value Driver Utility Driver a 3S T o 2 o o Ss 2 Queis gt Pla q 2 S 2 928 99 29 2 EIX ale lela I Iz Ie Sie lala 2 5 9 l 8 2 9 9 5 9 allele ls Is la la lg lalz HE Pre 53 315 515 51 5 8 9 2 amp amp IE amp amp Basic IP Address J X XIX NN IiNxN lxiv NN MAC Address S XD OG XX owe SP eS Ceo e og Hardware Version e eR Eo A Ce S S ES NE nS Il 2 Software Version XIX xe sense P X pow ay AXE X Identification information x lt x lt x lt x lt x lt x lt x a a a a Location Adminis Location Place to install X X xX gt _xX TX xt viv pv yi v dv eg Administrator Name LONE AU E E S E M EC NE lon Network Status XIX X IN OX X Ix N ixiuN iN Port Type X NE E IX OX 3X8 1E X1 9X Ink Levels XIXI X VI XI XI X VI XI VIV Printer Status X X LX NO XX 1X NX N N Current Time Xe XE IN MN aS esa Hh BEE ol ORS 140 Chapter3 Application Development Information Setting value EpsonNet Web Config can not be used for the printer with default condition since IP CAUTION address is not available 2 Oo 2 O I Q O o z E E Z Z c E o o eo eo Q Q lu lu D D oso E amp e o o i o Network Basic wired Link S
59. Location MAC address Administrator name Status details is included in the information nformation of network printers other than the TM C3400 can also be acquired However the information may be impossible to acquire or limited depending on the printer model 241 For Inquiries 242 If you have any technical questions about this printer or if any problems occur please contact us with the following information e Contents of technical questions must be about our printers only For those about prod ucts of Microsoft Corporation or other companies please contact them e f any problems occur check whether there is any physical cause such as connection or power problems before contacting us 21 Type of inquiry Problem Question LI Date 11 Your company L1 Department 1 Your name I Phone Fax Email 2 Computer information Manufacturer CPU L1 OS with Service Pack information L1 Model name of the printer L1 Printer driver Installed Not installed L1 Connection type USB Ethernet MS shared Client Server 2 Install protocol service NetBEUI NetWare Client Novell Ver Microsoft Ver TCPIP SNMP agent Other LJ Print tool Local USB Standard TCPIP OS attached LPR EPSON TCPIP Print Name Own custom application Other Product name Ver LJ Firewall OS standard Personal Product name Ver None LJ Your application information Windows service opera
60. Never disassemble or modify this product Tampering with this product may result in injury or fire Do not allow foreign matter to fall into the equipment Penetration by foreign objects may lead to fire e If water or other liquid spills into this equipment do not continue to use it Continued use may lead to fire Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice e If you open the DIP switch cover be sure to close the cover and tighten the screw after adjusting the DIP switch Using this product with the cover open may cause fire or electric shock e To avoid risk of electric shock do not set up this product or handle cables during Different connections may cause equipment damage or fire Do not connect cables in ways other than those mentioned in this manual Different connections may cause equipment damage or fire e Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls e Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire e Do not place heavy objects on top of this product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible injury e Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire e Do not use
61. Package Current Settings Favorite MediaB es User Definition A D Favorite User Definition A User Definition A PV L Printer 2 UserDefnlonB Current Settings User Definition B Oo User Definition B Em Printer Printer setting B P setting file B a EL 0 ae setting file A Printer setting A P Preparation Install the Install Assistant the Printer Setting and the printer driver to the administrator s computer and follow the steps below D Make the printer driver setting MediaA Set Media A in the Favorite Setting list Create the BSF file Driver setting _MediaA BSF Import the driver setting file MediaA BSF with the Install Assistant and create the install package Install package MediaA Create the setting file of the printer Printer setting file A with the Printer Setting Make the printer and the printer driver setting MediaB Create the BSF file Driver setting _MediaB BSF Import the driver setting file _MediaB BSF with the Install Assistant and create the install package Install package MediaB Create the setting file of the printer Printer setting file B with the Printer Setting 229 Distribution D Prepare the client computer and the printers Copy the install package MediaA and double click its icon The printer driver for Printer 1 is automatically installed and set Current Settings in the Favorite S
62. Paper Set Operation at the Paper Cover close Ganca Sets paper feed to the print starting position and click OK Click Cancel to terminate without performing the Media Loading Method Settings Paper Set Operation at the Start up Paper Set Operation at the Paper Cover close d Media Loading Method Settings x QE Media Loading Method Settings Select an item and click the OK button Select an item and click the DK button Set the media loading method at start up Set the media loading method at media cover close jl D Media Loading Method without Cutting Media Loading Method without Cutting No Media Loading Method mm 6 Setting is completed Click OK to finish amp Media Loading Method Settings Finish setting 112 Chapter2 Setup Media Position Detection The following 3 types of media position detection is set on this printer This is set from Media Position Detection on Maintenance And Utilities tab The printer s media position detection setting can be checked using Self test Mode For details see Self test Mode on page 198 e No Detection Detects paper presence only and does not adjust the paper position e Detect Blackmarks on Die cut Labels When using Black Mark Die cut Label adjusts printing position and autocutting position to the top of the black mark
63. SB Interface Model except shared printer Printer Diver Settings Printer Operating No Auto Cut Paper type to use Stop at Paper cutting method nue the Print Feeato Feed To Cut Cut Peel Off End Pn Position Position Position Receipt Cuts automatically y Full page EN Cuts automatically y Cuts automatically y Peels the label by user i E _ N Die cut Label Backing paper is not cut Cuts the backing paper xj 4 by pressing CUT button Roll Black Mark Media Receipt Cuts automatically y Cuts automatically y Black Mark ie the label by an _ _ u T Die cut Label acking paper is not cu Cuts the backing paper E 4 J by pressing CUT button Black Mark Receipt Cuts automatically y m Wrist Band 126 Chapter2 Setup Printer Diver Settings Printer Operating No Auto Cut Paper type to use Stop at Paper cutting method p the Print Feeato FeedTo d Cut Peel Off End aes a a Position Position Position ee MAK Cuts automatically y Receipt Cuts automatically y F is fald peels the label by user _ u Backing paper is not cut Media Black Mark Die cut Label Cuts the backing paper y B by pressing CUT button Tears along perforated j line manually gt Y Used Not Used 127 For Ethernet Interface Model and shared printer For
64. Server TM C3400 Driver Printer Driver p Favorite 2 Make the setting from BSF file BSF Fil ipi L2 Definition A Printer setting file Printer Oo 3 Make the printer setting i eo E Client Computer Client Computer For a shared printer install to the print server using the TM C3400 printer driver Do not NOTE install using the install package 224 Chapter 5 Maintenance of the TM C3400 Setup Procedure The setup procedure from the printer installation to ready to print status is described below A Install the printer page 64 2 Connect the power supply unit page 65 3 Load the roll paper included in the package in the printer page 84 4 For Ethernet interface model connect the printer to the network page 69 Load the ink cartridge page 66 Turn on the printer before loading the ink cartridge It takes about 8 minutes for ink charging When ink charging finishes the POWER LED stops flashing and stays on Gi 6 For the Ethernet interface model make the network settings such as IP address to the printer with EpsonNet Config 7 For the USB interface model connect the printer to the client computer page 68 Turn off the printer before connecting it to the client computer 225 226 Install
65. Vv Vv Notification Setting at a Paper Size Notification Settings E R ZESESERE Type Error LED Notification Setting at Ink Low EE FEED button Enabled disabled FEED button ap ERE Media feed when not printing FEED button Enabled disabled FEED button ase eel Manual head cleaning during printing CUT button Enabled disabled CUT button NIX IN IN Chapter3 Application Development Information o ED 5 2 52 9 ga Setting Item a D D oso f e e e SiS E 9 a t a lt Missing Dot Operation Settings Mal eal Atal Void Image Registration 2E e y Post Printing Verification Settings Displays Void Image Registration name NV X N N Void Image Test Print Alors E ll X USB Serial Number Settings USB Serial Number XIx viv Adjusts the Label Gap Detection Sen 4I xixix sor Sensor Adjustment Adjusts the Black Mark Detecti hos s the Black Mark Detection Sen 4 xixix 145 Acquiring Printer Status o 38 2 9 E a BAE E ee d olojo INNI amp 2 2 Ink Status Ink color NININ IN Ink Levels NININ IN Error Communication error x gen IPSE Autocutter error a dese Fatal error E E IE Cover open XIXI Paper jam XIxX iN N It is the time to replace the ink cartridge X oe alla Paper empty XIX iN N Paper size error XIXI Disposal ink overflow xIxIv v Paper recognition error x x viv Ink cover ope
66. ading the paper is different depending of the type of the paper to use roll paper or fanfold paper e For roll paper wrist band see Loading Replacing the Roll Paper on page 79 For fanfold paper see Loading Replacing Fanfold Paper on page 89 e Use paper that meets the printer specification For details about paper specification see NOTE Printing Specifications on page 30 e When exchanging paper without changing paper type media position detection or paper width see Replacing the Paper on page 151 Loading Replacing the Roll Paper Follow the steps below to load the roll paper wrist band Loading the paper for the first time 2 to 5 Using up the paper completely loads same type of paper 1 5 Changing paper type or classification 1 to 5 1 Removing the paper page 80 2 Setting for media position detection page 82 v 3 Removing the paper feed guide page 83 4 Adjusting roll paper guide paper ejection guide page 84 v 5 Loading the paper and turning on the printer page 87 Before loading or replacing the roll paper make sure that the DIP switch 3 paper selection CAUTION setting is OFF roll paper See Setting the DIP Switches on page 77 for DIP switches settings 79 1 Removing the paper This procedure is not required when the paper is initially loaded to the printer For roll paper 1 Press down the release lever and pull it to the front to open the
67. al For data of 8 digits the 8th digit is ignored and a check digit is automatically added For data of 12 digits the 12th digit is ignored and a check digit is automatically added JANT3 EAN Q Normal Specify the data of 11 to 12 digits For data of 12 digits a check digit is automatically added For data of 13 digits the 13th digit is regarded as a check digit but not proved 4 LI Composite difference from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added JAN8 EAN Q Normal e Specify the data of 7 to 8 digits For data of 7 digits a check digit is automatically added For data of 8 digits the 8th digit is regarded as a check digit but not proved LI Composite difference from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added Code39 2 A maximum of 256 digits can be specified 11 When both or either one of start stop code is not specified it is automatically added 171 ITF 21 A maximum of 256 digits can be specified 11 When data of odd digit number is specified 0 is automatically added to the head Codabar 2 A maximum of 256 digits can be specified 11 When the start code is not specified A is automatically added as a start code 11 When the stop code is not specified the same value as a start code is added as a stop code 11 When the start stop code is input
68. apter Never insert the AC cable into a socket that does not meet the rated voltage requirements of the AC adapter Doing so may result in damage to both the AC adapter and the printer Before removing the DC cable connector from the PS 180 make sure the AC cable has CAUTION been removed Hold the arrow marked section of the connector and pull it straight out 65 Loading Replacing the Ink Cartridge 66 e When the ink cartridge is installed for the first time be sure to install the roll paper first CAUTION and turn on the printer and then install the ink cartridge See Loading Replacing the Roll Paper on page 79 for how to load the roll paper Always use the EPSON SJIC15P as the ink cartridge Do not open the package of the ink cartridge until you are ready to load it in the printer A Load the roll paper included in the product package See Loading Replacing the Roll Paper on page 79 for details 2 Pull down the ink cartridge cover to the front to open it 3 Remove the used ink cartridge if any Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from the package 5 Push the ink cartridge gently into the cartridge holder as shown below Insert with the arrowed side up Chapter2 Setup 6 Close the ink cartridge cover When the ink cartridge is loaded for the first time it takes approximately 8 minutes for ink charging Do not open the rol
69. area Edge cutoff Edge cutoff Paper type Plain Media Label Fine Media Label Synthetic Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length 15 to 1117 6 mm Edge cutoff on left right side 2 0 5mm Paper thickness 0 128 to 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION 35 Die cut Label Edge R Backing paper width Label length Gap between labels Backing paper Label area dge cutoff Label width Paper type Plain Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length 25 4 to 1117 6 mm To use a label with a label length of 25 4 mm or less see descriptions for Black Mark Die cut Label Gap between labels 3 to mm Edge cutoff on left right side 2 0 5mm Label edge R 2mm or less Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout TION Chapter 1 Product Overview Paper type Fine Media Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length 25 4 to 1117
70. atically configure the port Kf you want to configure the printer port manually or if your printer is connected via a network click Manual Moai Cenc 5 Click Exit Installation was successfully completed The product can now be used This is the end of driver installation 71 For Ethernet Interface Model When the network setting such as IP address setting on TM C3400 was already made the CAUTION setting is applied The setting can not be changed Follow the steps below to install the printer driver and execute the network setting A Turn the printer on 2 Double click the icon for Easy Setup EPSetup exe EPSON TM C3400 A Close all other applications 4 Click Install 72 Chapter2 Setup The printers available are displayed Select the printer to install and click Next When the IP address was already set in the printer go to step 9 a Q EpsonNet EasyInstall s EpsonNet EasyInstall Welcome to EpsonNet EasyInstall Al bi Bs Blr lv Blo Elso You can easily configure the Epson network devices using this wizard Select a network interface you want to E configure and then click Next F you want to configure more than one network interface select the target network interfaces while holding down the Ctrl or Shift key soot ee 3 Model Name Status OUT MAC Address IP Address The
71. ause a fire WARNING Chapter 1 Product Overview FEED button Feeds the paper continuously when media position detection is set to No Detection The paper is fed by 15 mm if FEED button is pressed once f the FEED button is held down the paper is continuously fed until the button is released 6 seconds at a maximum Feeds the paper to the print starting position when media position detection is set to Detects Black Marks or Detects Margins Between Labels CUT button Feeds the paper to the first auto cut position on the next page and cuts the paper automatically when media position detection is set to No Detection Feeds the paper to the autocut position by detecting the gap between the black marks or labels and cuts the paper automatically when media position detection is set to Detects Black Marks or Detects Margins Between Labels Status sheet button Ethernet interface model only Prints status sheet It is recommended to use Plain Media Roll paper with the width of 108 mm for printing the status sheet e The media position detection setting is set on Maintenance And Utilities tab on the NOTE printer driver e See Status Sheet Printing Ethernet interface model only on page 200 for the status sheet LED 4 POWER power LED Green Lights when the power is on Lights off when the power is off Flashes when the printer is operating initializing
72. ause defective print Do not allow cables to get caught or foreign matter to accumulate under the printer Make sure that there is at least 100 mm of space behind the printer back when installing Do not put a heavy object of 10 kg or more or an object that vibrates on the printer 64 Chapter2 Setup Connecting the Power Supply Unit PS 180 Use the PS 180 or an equivalent product as the power supply unit Using a nonstandard power supply can result in electric shock or fire WARNING Should a fault ever occur in the EPSON PS 180 or equivalent product immedi ately turn off the power to the printer and remove the power supply cable from the wall socket e Always use the EPSON PS 180 or an equivalent product as the power supply unit Use the AC cable that meets safety standards of each country Connecting the AC Cable Make sure the printer is off Make sure the connector of the DC cable is connected to the power supply connector Insert the connector of the AC cable into the inlet of the AC adapter AO Na Insert the power plug of the AC cable into the wall socket A N S T on o e Be sure to remove the AC cable from the wall socket whenever connecting or dis AN connecting the AC cable to the printer CAUTION Failure to do so may result in damage to the AC adapter or the printer e Make sure the wall socket power supply satisfies the rated voltage requirements of the AC ad
73. be overwritten by clicking Save after selecting the font name from the font list and changing the setting e The 2D symbol font setting can be deleted by clicking Delete after selecting the font name from the font list e Test print is executed according to the setting by clicking Print after inputting the text in the box 183 Specifying the 2D symbol data See the following description to specify the 2D symbol data For the composite symbol and the HRI character see Specifying the barcode data on NOTE page 170 PDFAT7 I Calculated automatically when the digit number and the line number are 0 21 To specify other number than 0 make sure the multiplication of the digit number and the line number is under 928 QRCode Q Size is determined by the specified version If it does not fit in the specified version it is changed automatically to the appropriate version MaxiCode 2 For Mode2 and Mode3 the header and the second message are omissible I Specify the special character as the following format Control Character Hexadecimal SHIFT Ox7B 0x53 CODE B Ox7B 0x42 CODEC Ox7B Ox43 FNCI Ox7B 0x31 FNC2 Ox7B 0x32 FNC3 Ox7B 0x33 FNC4 Ox7B 0x34 GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional I Up to 13 digits of data can be specified L1 Do not specify the application identifier 01 for the head of the data L1 A check digit need no
74. charging ink head cleaning Closing roll paper cover or printing or in an error state ERROR error LED Red Lights or flashes when the printer is offline Lights off when the printer is normal operation online 17 18 INK ink LED Red Flashes when the ink is low or waste ink in the ink cartridge is nearly full Lights when it is time to replace the ink cartridge when the ink cartridge is not installed or is not correctly installed and when waste ink in the ink cartridge is full Lights off when ink in the ink cartridge is adequate PAPER paper out LED Red Lights when the paper is not installed or is not correctly installed Lights off when the paper is correctly installed e The INK LED does not flash even if the ink is low when the LED Notification Setting at NOTE Ink Low is set not to appear on Notification Settings on Maintenance And Utilities tab of the printer driver e The printer status is also displayed with combination of lighting and flashing of LED s See Status Error Indications on page 19 for details Connectors All cables are connected to the connector on the lower rear of the printer e Power supply connector Connects cable of the AC adapter The AC adapter itself is installed at factory before shipping USB Connector Connects the printer with the host computer via interface nlet AC Adapter Connects the AC cable NOTE For details how to
75. code Printing aactor et tetto ee na riae aet ero tipo e Eno ei co wilted 166 2D SYMBOL FONE Setllgs Secun teet ege quet e Dr ea A een A ase oe 179 Barcode and 2D Symbol Font Printing on NET Environment sssssse ee 186 F rictioris of The Printer Drivers ss te a ORE REC ERG et ERE ENERO as 188 E Uninstalling the Printer Driver eeeeeeseeeeeeneeeeneeeeenn nennen nnne nnne 195 B Seting Check Modes ici e cette We ciTe ie Ete ei opone 198 Self Test MOS c EO RR ERE e ab ah REA e DD ER NEAR Sater wane ees 198 Status Sheet Printing Ethernet interface model only sse 200 B Head Cleaning rre rini repetere coi dre t oe aei erai 201 ManualiHead Cledning szuec eed e S RU erede reds S Ten E Pas 201 Manual Head Cleaning during printing we eer emm emn 201 INOZZI6 CMEC Kes EHE 202 B Cleaning the AUlOCuter 0 c ccccesceccssiececcenctetenescnenshicecccacncesscccencesedsiescacecsdtiecesssceensncccetee 203 E Changing the Interface for Ethernet Model cccecceeeseeeeeeseeeeeeneeeeeeeeeeeeeeeeeeeeeneeees 204 B Removing ihe AC Adapler eee reete rera nonis 206 Removing the AC AdOgagpter rei e ree err n e E P I ri E e as 206 Installing the AC Adapter emm eene enne nnne nnn 207 E Preparing for Transport eeseeseeeeeeseeseeeeeeeeee eene nnne nennen nnne enne n nnne nnne n nnne nnns 208 10 B Troubleshooting ir oe teet eri eee tien
76. connect the interface and power supply connector see Connecting the Printer to the Host Computer on page 68 Paper ejection tray Installing the paper ejection tray enables you to accumulate printed paper temporarily in it e For how to attach the paper ejection tray see Attaching Adjusting the Paper Ejection NOTE Tray on page 99 e For maximum capacity for ejected paper of the paper ejection tray see Paper Ejection Tray on page 53 Paper may fall from the paper ejection tray due to a curl or the length of the paper CAUTION Chapter 1 Product Overview Status Error Indications The printer status is displayed with combination of lighting and flashing of LEDs When an error occurs you can find out the cause and the remedy from the LED indication for the error e Lights Flashes Off No change LED Status Remedy Power Error Ink Paper O E Power on Powering off Charging ink M Closing roll paper cover Saving or printing data The ambient temperature may be too low or too high Make sure that the ambient temperature between 10 C and 35 C turn off the printer and then turn it back on See Environmental Conditions on page 56 Maintenance requirement The printer needs repair AID temperature error M M This condition occurs when turning on the printer after a fatal error resulting from Unrecoverable nozz
77. cted only when GS1 128 is set Composite Component Type Encodable Digit Number CC A 56 digits CC B 338 digits CC C 2361 digits About the HRI character When the total width of the HRI character is larger than that of the barcode the HRI character width is set as the barcode width UPC A Q Normal e Specify the data of 11 to 12 digits The first digit is an unchecked number system character For data of 11 digits a check digit is automatically added For data of 12 digits the 12th digit is regarded as a check digit but not proved LI Composite difference from Normal For data of 12 digits the 12th digit is ignored and a check digit is automatically added 170 Chapter 4 Handling UPGSE Q Normal e Specify the data of 11 to 12 digits For data of 6 digits the specified data is not changed and a check digit is automatically added For data of 7 digits the 2nd to 7th digits become the data characters and a check digit is automatically added For data of 8 digits the 2nd to 7th digits become the data characters and the 8th digit is regarded as a check digit but not proved For data of 11 digits a check digit is automatically added For data of 12 digits the 12th digit is regarded as a check digit but not proved For data of 7 digits or more specify 0 for the first digit since it is regarded as a number system character 1 Composite differences from Norm
78. cut for Receipt Full oage Label Completion Beeper Setting Changes settings of the buzzer setting after printing Ink Levels Displays the remaining ink levels 188 Chapter 4 Handling Print Preview If this function is checked the print preview window is displayed when printing is performed from an application allowing you to check the print result image before printing Displays the print preview before printing if this check box is turned on To improve 2D symbol scanning accuracy we recommend no paper feed during 2D symbol printing T EPSON Print Preview Document File View Print Options Display Media Feed Position Help R Q zi teg it Print Cancel Front TEST Paper feed position TEST TEST TEST TEST TEST zm TEST The following items can be set in Display Media Feed Position With paper feed Setting Specification Displays the media feed position on the print preview window The default is set as Display Display Print Preview Display Media Feed Position Print Media Feed Position Prints the media feed position The default setting is set as Not print 189 Page Layout tab Favorite Selects one of the registered print settings from the list This is the default setting when printing Changes to setting when installing the printer driver if Initial setting is se
79. d and the black mark end of the black mark position on the die cut label must be matched e Make sure to keep the same position of the black marks to the perforated lines position that can be detected by black mark sensor when inserting the paper from either side in order to use the paper inserting from reverse direction 43 Center of paper width 44 Wrist Band Back side Black mark width Center of black marks Printing side Center of paper width Paper feeding aie direction Black mark length Interval of black marks Black mark paper Paper type Synthetic Media Specified original paper PDC Compucolor 8000 Series 7 5 mil Rectangular Band Code 8000 11 PDL Form Roll paper Backing paper width 28 6 30 mm Black mark width 13 mm or more Black mark length 9 mm or more Black mark centering position 8 5 1 mm Black mark interval 292 1 mm Paper thickness 0 19 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Hole notch Diameter 2 5 mm or less Chapter 1 Product Overview 1 Print Area and Cutting Position Receipt Roll paper Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width Paper feeding direction
80. detected by the Media Load black mark detector or the label detector at the ing Method power on and the paper is fed to the print starting y y with Cutting position When no position is detected the specified amount of paper is fed After paper feeding the printer enters the stand by mode with performing autocutting When either black mark detection or detection of gaps between labels is set for media position detection the Media top of black mark or the top of label is detected by the Loading black mark detector or the label detector at the Method power on and the paper is fed to the print starting y y without position Cutting When no position is detected the specified amount of paper is fed After paper feeding the printer enters the stand by mode without performing autocutting s ME panigi does not feed the paper to the print starting N _ Method position at power on A Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window tings Select Maintenance And Utilities tab and click Media Loading Set 111 4 The Media Loading Method Settings window is displayed Select your choice and click Next M z 5 Paper Set Operation Settings Specify the paper set operation at the start up and paper cover close fx Select an item and click the Next button Paper Set Operation at the Start up
81. dge is not loaded correctly See Replacing the correctly Ink Cartridge on page 149 Ink cartridge cover is open Close the ink cartridge cover Ink cartridge is low The time to replace the ink Oo ES x Waste ink cartridge is cartridge is close Prepare a nearly full new ink cartridge Paper empty Set the papers See Replacing the Paper on e Q Paper out error page 151 Roll paper cover is open Close the roll paper cover Remove the fanfold paper O P Paper removal error remaining See For Fanfold Paper on page 158 Chapter 1 Product Overview Post Printing Verification Settings This printer monitors dot missing periodically with the auto nozzle check system and performs the auto head cleaning if any dots are missing Select from 6 modes that are available for different levels of requirements for print quality and movement When extremely high reliability and safety are required be sure to detect dot missing using an application in addition to the printer driver setting For the details see When Extremely High Reliability and Safety are Required on page 148 Sets this function from Post Printing Verification Settings on Maintenance And Utilities of the printer driver The printer s Post Printing Verification Settings can be checked using Self test Mode For the details see Self test Mode on page 198 High Reliability Mode Void Image Print Missing dots check is performed after pr
82. e administrator s computer and follow the steps below D Make the printer driver setting Set MediaA in the Favorite Setting list Create the BSF file Driver setting BSF Import the driver setting file BSF with the Install Assistant set the printer IP Address 1 and create the install package Create the setting file of the printer Printer setting file A with the Printer Setting Distribution D Prepare the client computers the printer and the administrator s computer for network communication possible to use also as a client computer Connect the printer to the network Set IP Address 1 to the printer using the EpsonNet Config on the administrator s computer Copy the install package on Client Computer 1 and double click its icon The printer driver is automatically installed and set Copy the install package on Client Computer 2 and double click its icon The printer driver is automatically installed and set Make the settings to Printer 1 with the Printer Setting on the administrator s computer using the printer setting file A 231 Case 4 Connect two Ethernet model printers to two client computers and print on the same media Install Package 1 Favorite i User Definition A IP Address 1 Install Package 2 Favorite User Definition A pes IP Address 2 Printer setting file A Printer setting A 4 Client Comp
83. e Missing Dot Acceptable Print Mode LED indication page 19 In the Missing Dot Acceptable Print Mode it takes long to complete printing because missing dots check is performed after printing each page The EPSON Status Monitor 3 appears each time of printing until the missing dot error is resolved The window may not appear depending on the printer driver version KI EPSON Status Monitor 3 EPSON TM C3400 x Uncleanable clogged print head nozzles EPSON ie Uncleanable clogged print head nozzles detected The print result may be affected Nozzle check operation is changed to ensure the reliability of the print result 3 i f The printer is searching clogged nozzles after printing each page printing may take longer N a You can continue printing but contact the store where you Ink Status m SJIC15P OK Print Queue Chapter 1 Product Overview e The procedure to check the Missing Dot Acceptable Print Mode is different depending CAUTION on the printer driver version See the following Printer Driver Ver1 1 0 0 or earlier The procedure is not displayed in the EPSON Status Monitor 3 Check the LED indica tion Unrecoverable nozzle clogging error Missing Dot Acceptable Print Mode on page 19 Printer Driver Ver1 2 0 0 or later The procedure is displayed in the EPSON Status Monitor 3 e Inthe Missing Dot Acceptable Print Mode EPSON Status Monitor 3 is disp
84. e exe 32 bit OS 4 Conditions to using TM C3400 sample program Use Die cut Label 108 x 174 8 mm Change settings to Detect Margin Between Labels on Media position detection Setting of the printer driver e Some sample programs use SNMP TRAP The Trap function of the printer is set with Epson Net SDK when installing Therefore enable the Trap function before installing the Epson Net SDK For details see EpsonNet SDK on page 134 e Languages of C Cft VB6 0 VB NET are provided for the TM C3400 sample program The TM C3400 sample program cannot be used for other printers than this printer Operation is checked for the sample program using the EpsonNet SDK however Epson CAUTION Net SDK does not support C VB6 0 and VB NET officially Combination with each lan guage is not 100 confirmed L1 Structure of TM C3400 sample program The following is the structure model and language to use for TM C3400 sample program Printer lonaucce Model dud Level Program name Specification m E uio aR ee a a S H 6 6 S gt Step 1 Printing Basic print program 4 N _ al B characters Step 2 Printing Sets barcode font to use in V NiN N bar codes advance for print program Basic indi Step 3 Printing bit Includes bit dat p g cludes bit map data 4 N T N N Y map data Step 4 Requesting the Checks the printer condition printer status from the before printing and executes vV y y
85. e network setting for the Ethernet interface model Can make the multiple printer settings at a time 220 Chapter 5 Maintenance of the TM C3400 Preparation for the Administrator Computer Install Assistant Driver Driver Setting Ethernet Model E BSF File Printer IP avorite 7 address User Definition A information Install Package ad Printer setting H Printer setting file Things to be Printer E prepared The following things must be prepared by an administrator L TM C3400 Printer Driver Necessary to create the install package BSF file 4 BSF file This is the setting file for the printer driver This file is created with the TM C3400 printer driver Make sure of the following points when installing multiple printer drivers on one com puter Include the user definitions of all the printer drivers Register the printer settings of all the printer drivers in the Favorite Setting list Create a file for each printer driver When creating a file place the printer setting of the tar get printer driver at the top of the setting list J Install package Performs the printer driver installation printer setting port setting automatically Created by the Install Assistant using the BSF file and the TM C3400 printer driver For the Ethernet interface model an install package is created for each printer OI Sett
86. e paper press the CUT button For the next print data the paper is fed in the reverse direction to the printing position and printing resumes When you want to set no auto cut this setting is recommended The difference from Feed To Cut Position is that when printing multiple data continuously printing takes less time with this setting When Feed To Cut Position is selected printing takes longer since the paper is fed to the position where autocutting is possible and fed in the reverse direction to the printing position for each job even for continuous printing FeedTo Cut Position After printing the paper is fed to the position where autocutting is possible but does not perform autocut In this case paper cutting is possible with the CUT button When resuming printing the paper is fed in the reverse direction to the printing position then printing resumes Stop at the Print End Position This is the setting for Die cut Label After printing the Die cut Label is fed to the position where peeling is possible and stop feeding Although autocutting is not performed paper cutting is possible with the CUT button When resuming printing the paper is fed in the reverse direction to the print starting position and then printing resumes 125 Setting Settings For Handing Paper After Print depending on the paper type and paper cutting Sets post printing movements depending on the type of the paper and how the paper is cut For U
87. e printer driver 136 Chapter 3 Application Development Information Install Assistant This is the utility to put together the setting information of the installed driver and installer of the driver as a package file The driver is installed as the same settings as the original computer when executing this on the different computer and this makes it easy to install the printer driver to the several computers e To reinstall Install Assistant in an environment where Install Assistant is already NOTE installed uninstall the existing Install Assistant first e Only the driver settings saved in the computer can be copied The driver settings saved in the NV memory in the printer can not be copied See Printer Driver and Utility Function List on page 139 for the settable items e See the Install Assistant manual for details Printer Setting This is to change settings at one time for several printer drivers in the network For USB interface model the USB serial number can also be edit For using this utility the printer driver is needed to be installed e Only the driver settings saved in NV memory in the printer can be copied The driver set NOTE tings saved in the computer can not be copied See Printer Driver and Utility Function List on page 139 for the settable items e See Printer Setting User s Manual for details EpsonNet Simple Viewer This is to check the network settings and
88. e roll paper cover while aligning the roll paper with the paper ejection guide Turn the power on The roll paper is automatically fed When paper set operation at the paper cover close is set as Media Loading Method with NOTE Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer g g g p driver paper is automatically cut after the paper is fed This is the end of loading of the roll paper Chapter2 Setup Loading Replacing Fanfold Paper Follow the steps below to load the fanfold paper Loading the paper for the first time 2 to 5 e Using the paper completely loads same type of paper 1 5 Changing paper type or classification 1 to 5 1 Removing the paper page 90 2 Setting for media position detection page 92 3 Attaching the paper feed guide page 93 4 Adjusting paper ejection guide fanfold paper guide page 95 2 I 5 Loading the fanfold paper and turning on the printer page 97 Make sure that the DIP switch 3 paper selection setting is ON fanfold paper before CAUTION loading or replacing the fanfold paper See Setting the DIP Switches on page 77 for DIP switches settings 89 90 1 Removing the paper This procedure is not required when the paper is initially loaded to the printer For roll paper 4 Press down the release lever and pull it to the front to open the roll paper cover Remove the roll
89. ed C1 EE 7 B 77H36 Cable hook Prevents cable from coming unplugged Chapter2 Setup For Ethernet Interface Model Connect the printer to a network by a LAN cable via a hub e When LAN cables are installed outdoors make sure devices without proper surge N protection are cushioned by being connected through devices that do have surge CAUTION protection Otherwise the devices can be damaged by lightning e Never attempt to connect the standard telephone line cable to the 10 100BASE T LAN connector 4 Open the connector cover on the rear of the printer Connect a LAN cable to the LAN connector by pressing firmly until the connector clicks into place and arrange it as shown below Make sure to put the USB cable through the cable hook as shown in the figure below to prevent the cable from coming unplugged pA 4 7142 7 e z 4 Cable hook Prevents cable from coming unplugged 3 Close the connector cover 69 Installing The Driver 70 The following two methods can be selected when installing the printer driver e Installation using Easy setup Described in this manual Installation from the printer driver file Not described in this manual Execute the installer of the printer driver and follow the instructions on the scree
90. ed on self test mode In addition the firmware version Post Printing Verification Settings and media position detection setting can be checked Follow the steps below to run the self test 4 Set the die cut label receipt or continuous label which length is 90 mm or more 2 Turn the power on while pressing the paper feed button Keep pressing the Power switch until the POWER LED is on Following test pattern is printed WSN00184 Firmware Version QPC34001 000006kP 0000193M AetcBecv Post Printing Verification Setting C gap Media Position Dctection Chapter 4 Handling Status Specification Firmware Version WSNOO0180 or later Economy Mode for Low Print Volume sup ported Earlier than WSNOOT180 Economy Mode for Low Print Volume not sup ported Post Printing Verification Aamc Boff Anti missing Color Mode Setting Aamr Boff Anti missing Read Mode Ahrr Boff High Reliability Mode Reprint Ahrv Boff High Reliability Mode Void Image Print Aect Becr Economy Mode for Low Print Volume Reprint Aect Becv Economy Mode for Low Print Volume Void Image Print Media Position Dctection Cnod No Detection Cbmd Detect Blackmarks on Die cut Labels Cbmc Detect Blackmarks on Continuous Paper Cgap Detect Margins Between Labels 199 Status Sheet Printing Ethernet interface model only Network setting can be checked by printing the status sheet for the Ether
91. eeeeeeeeeee eene n nein nnne nnn nnnnn nani ansa n sa nna a anna 19 E Post Printing Verification SettinS cccceeceeceseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseaeeeeseceeeeeeeeeeeseeeeeees 21 When an Unrecoverable Missing Dot OCCUIS sssssssse eee 24 BE SOMW CUE RE TOIT DD IDIOT 26 B Product Specifications recens cereis acre ente eee cr ena ENEA onnen nane Enina 27 Hardware Redquirerermtss au ete a rent tec ded edi rr c MP CO E Pa re ds 29 Printing Specific tior CR a POE EGRE e ERU oe whan wae 30 PapersSpecific tios tovto reo Tee berets pee porta ot cb ede ert pe ona E veh ra n Pr tes o adi eet 31 Print Ared ane CUTTING POSITION inre e ORE Ro RECON Fo I OPEN RON 45 Paperibjectlob MAy zoo ote en eh ban cite eot n SIMI b pde mte n e re do rede ters 53 Inc Conticde cie eese re Pp m vet rc eene ee ene e aie irte e a eh ey 53 EleciricalCharasereristiGSzs htec deese ett pt een rode id ret er ert ai eet bdo 54 E llelel E 55 Environmental Gorcltions tse t rotta o tret tee bue oa Hy CRI RUE EE CLER HORAE Re tedio 56 External Dirnernsiorns it oet edicere tme edet een Fe be aad ean e Ped ELS d 57 Powersupply Unt PS E80 animan enaa n exei tela eec et d edn i p Er A va eod pa FS 58 B Restrictions oot ecce be eoe dee mi aee Eod ced oeuf e cede fa cese a eve fas voee adieu dE 59 E When You Use This Printer for the First Time esee 61 B Flow of Setup uides cocos ais A passeeteas a
92. eep notification sounds buzzer or not when error occurs Default setting is Beep The user does not need to change when using with default setting LED Notification Setting at Ink Low Selects LED notification lights LED or not when ink level is low Default setting is LED On The user does not need to change when using with default setting Notification Setting at a Paper Size Type Error Selects notification setting at a paper size or type error Lights Error LED and Paper LED when detecting an error and notifies error if EPSON Status Monitor 3 is in active Default setting is No Error Notification The user does not need to change when using with default set ting Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select Maintenance And Utilities tab and click Notification Settings The Notification Settings window is displayed Select an item to set and click Next r g Notification Settings x 9 Specify various notification settings Selectan item and click the Next button 9 Beep Notification Setting at an Error LED Notification Setting at Ink Low D Notification Setting at a Paper Size Type Error Cerco 109 Select notification setting and click OK Click Cancel to terminate without performing the Notification Settings Beep Notifica
93. el Plain Media Label Roll paper 25 4 to 108 mm Fine Media Label 1 to 4 25 Synthetic Media Label Label width Black Mark Die cut Label Plain Media Label Roll paper 25 4 to 108 mm 110 4 255 Label width Black Mark Die cut Label Die cut label with black marks Plain Media Label Fine Media Label Fanfold paper 46 to 108 mm 1 81 to 4 25 Label width Wrist Band Synthetic Media Roll paper 30 mm 1 18 28 6 mm Paper width 31 32 Receipt This is continuous paper Paper type Plain Media Fine Media PET Film Form Roll paper Paper width 30 to 108 mm Paper length 15 to 1117 6 mm Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION Chapter 1 Product Overview Black Mark Receipt Back side Printing side Center of black marks Center of paper Center of paper width width t Paper feeding direction Black mark length Interval of black marks Perforation L 0 5 mm or more When using fanfold paper O Black mark Black mark width receipt Paper type Plain Media Fine Media PET Film Form Roll paper Paper width 30 to 108 mm Paper length 15 to 1117 6 mm Black mark w
94. el printer before installing the printer driver for Ethernet interface model When the printer driver is installed using point and print printing can be performed but obtaining the printer status can not be executed When setting the printer driver using point and print setting may be made by accessing the server via a network Be sure to make the setting with the printer connected When using shared printer and local printer on one client computer install the printer driver for the local printer before installing the printer driver for the shared printer When using this printer in the same environment as a version of the APD earlier version than APD 4 08 Install the APD first and then install the printer driver for this printer Install package of the printer driver When the printer driver is installed using the install package of the USB interface model the status of other computers on the network cannot be acquired even if the setting for sharing this printer is made And the status cannot be acquired with the EPSON Status Monitor 3 or other applications however printing is possible To avoid the limitations install the printer driver without using the install package and make the settings The settings of Monitoring Preferences in Driver Utilities tab is not reflected for the install package The default setting is the error display of the EPSON Status Monitor 3 Notifies when printing is impossible and maintenance
95. er NET Framework environment by this replacement function The name of the print data in the application remains as True Type font name but changes to barcode and 2D symbol font when it is printed Font Replacement Font Replacement is executed from Font Replacement on Driver Utilities tab m Font Replacement True Type Font True Type Font Name Replacement Font Name Marlett None E Arial Barcode 1 Batang None Ji LN E Replacement True Type Font Replacement Target Font None 2D Symbol 1 2D Symbol 2 Barcode 2 4 Make the following setting True Type font to be replaced Select True Type Font Font to replace Select barcode and 2D symbol font to replace 2 Click OK True Type font is replaced by barcode and 2D symbol font Chapter4 Handling Printing barcode and 2D symbol Sets specified number of point language of the replaced True Type font by barcode and 2D symbol font to the print data Document WordPad oS File Edit View Insert Format Help Del amp amp Bo Arial 575 v Westem B Z u Bz iE mrany eS ee mts poa cM 012345678 For Help press Fl NUM NOTE e The number of point for barcode and 2D symbol is specified check it from Barcode and 2D Symbol on Driver Utilities The barcode and 2D symbol can not be printed if a value other than those specified is set e The replaced Tr
96. er when Post Printing Verification Settings the print result may not be clear or print in the abnormal colors depending on some settings due to the clogging of the print head Clean the head in that case Use maintenance and utilities function on the printer driver to run head cleaning Make settings with Post Printing Verification Settings on Maintenance And Utilities tab NOTE when dot is missing See Post Printing Verification Settings on page 192 Manual Head Cleaning The printer checks the nozzles and run an manual head cleaning automatically if clogging occurs Follow the steps below to manual head cleaning The ink is used for head cleaning so if the ink is low the ink may run out during the clean ONT ing A Turn the power on Display the window on the printer driver Gee How to Use the Printer Driver on page 160 for how to display the driver window 3 Click Manual Head Cleaning on Maintenance And Utilities tab The printer nozzle is checked and head is automatically cleaned when it is clogged The cleaning repeats 5 times at the maximum 4 Execute a nozzle check and check the cleaning result Manual Head Cleaning during printing Normally faint and printing during printing or when it is printed in different colors you can print the manual head cleaning while paper feed button is pressed This feature is factory set to invalid Please enable printer driver See Panel Button Settings
97. er A Current Settings User Definition A Driver B Current Settings i User Definition B Favorite User Definition B SSS Client Computer Driver A Current Settings User Definition A I Driver B Current Settings User Dernier B Eee Sees _Driver C Current Settings User Definition C 5 Current Settings can be changed easily on the printer driver screen To save User Definition A in the Favorite Setting list register it again in Favorite Setting with printer driver A 216 Definition C Favorite User User Definition B Chapter 5 Maintenance of the TM C3400 Creating the install package The following steps are recommended to create the install package A Register all the print settings of the printer driver on the client computer to the Favorite Setting list and create the BSF files Create a file for each printer driver Place the printer driver setting at the top of the setting list 2 Create the install package for each printer driver BSF file Driver A Favorite Setting list User Definition A D Nee Rude User Definition B User Definition C BSF file Driver B Favorite Setting list Driver B Package User Definition B g User Definition C User Definition A BSF file Driver C Favorite Setting list User Definition C Driver C Package User Definition A User Definition B
98. eripherals When You Use This Printer for the First Time Do not turn on the printer power until installation of the printer driver is completed CAUTION Ink charging and media position detection setting are necessary before you use this printer for the first time Follow the steps below A Load the roll paper For details see Loading Replacing the Roll Paper on page 79 2 Turn on the printer 3 Load a new ink cartridge For details see Loading Replacing the Ink Cartridge on page 66 e Ink charging starts after the ink cartridge cover is closed When the ink cartridge is installed for the first time the printer takes approximately 8 minutes for ink charging The POWER LED flashes during ink charging Do not turn off the printer or open the roll paper cover or the ink car tridge cover If the power is turned off the roll paper cover is opened or the ink cartridge cover is opened during ink charging ink charging will restart from the beginning and an extremely large amount of ink will be consumed When ink charging finishes the POWER LED stops flashing and stays on Set the media position detection of the printer for the paper type you will be using For details see 2 Setting for media position detection on page 82 61 62 e The colors of printouts may become abnormal if you tilt this printer or subject the printer to any shocks When you move this printer after ink charging check the colo
99. etre ttd enn iat ap iene nva bine 146 E Application Specification to Develop eeeseeeeeeeeeeee eene 147 Character Size TO PrN pandae ttti prr tn TONO EFE Ig E e Pa Pp Med eed Meri es 147 Print Barcode 2D Symbol Data on the Graphic Data senes 148 When Extremely High Reliability and Safety are Required sss mme 148 lle wrelllalo EON ER 149 B Replacing the Ink Cartridge 11r retener 149 B Replacing the Paper rre rri eripe ineo niei edic reds 151 Replacing the ROIL POIDOr eet re Ree enne e ia aca ta 151 Ieplacing the Fanfold Paper sere rte frt fe c ep i Pob ence v ama de T i 153 E Ejection Angle of Printed Papet cccccccsssseecceeesseeeeeeeeessseeeeeeesesseaeeeeeesssneeeeeeeeseneneeess 156 E Removing Jammed Paper esessseeeeseeseseeeeeneeeennnne nenne tnnt nnne nnn nn tnn nennen 157 FOR BOllBeol stt opti m esteem Mer cet fae os eee t rct akt reda c oni Per rud 157 For Fanfold Papeterie tae ta n a en ed Re TO DOLAR a rn ec e m e e e d 158 Bi How to Use the Printer Driver ccccccecccesseeeeeseeeeeeneeeeeeeeeeeseeeeesesaeeeeeneeeeesaeeeeeneeeeenneenes 160 How to Display the Printer Driver 160 Registering User DefinedMediG ie or tre enarrare e a a I Y ER renee 161 Favorite Settings sere ett trc reno de n eo ded en rb fe e nno dup e nds 162 Information for User DefinitiOh 3 curte P a e te PORRO NR ERIT CNN SERO CUR 165 Bar
100. etting list is User Defenition A Connect Printer 1 and turn it on amp Install the Printer Setting on the client computer Make the settings to Printer 1 with the Printer Setting using the printer setting file A Copy the install package MediaB and double click its icon The printer driver for Printer 2 is automatically installed and set Current Settings in the Favorite Setting list is User Definition B Connect Printer 2 and turn it on Make the settings to Printer 2 with the Printer Setting using the printer setting file B When the printer setting for MediaA and MediaB are the same for example when Black NOTE Mark Die cut Label is set for the both and the paper size is different the printer setting file can be used for both 230 Ethernet Interface Model Case 3 Chapter 5 Maintenance of the TM C3400 Connect one printer to two client computers Install Package 1 Favorite User Definition A IP Adaress 1 Printer setting file A Printer setting A Client Computer 1 Driver Favorite User Definition A Client Computer 2 Driver Favorite zr User Definition A Printer 1 O IP Address 1 al C MediaA Preparation Install the Install Assistant the Printer Setting and the printer driver on th
101. gs Void Image Test Print cancel 5 Click Browse to select the image to print Click Register to register the image to print Click Cancel to terminate without performing the Void Image Registration A bitmap image of 737 pixel width and 78 pixel to 180 pixel height can be registered as a void image 106 amp Post Printing Verification Settings Ay Register the void image Select an image and click on the Register button Only bitmap format is supported Also the image must not be wider than 737 pixels shorter than 78 pixels or taller than 180 pixels The registered image is printed when a missing dot error occurs while High Reliability Mode Void Image Print is selected in the missing dot operation settings Please finish all the applications for printing before starting a printer setting Moreover please disable EPSON Status Monitor 3 before starting a printer setting Path to the void image C WVoid bmp Register Cancel Chapter2 Setup 6 The void image registration is completed Click OK amp Post Printing Verification Settings m The void image registration is complete ta You can print to see the registered image by clicking Void Image Test Print Void image test print Perform a test print of the image to print when dot missing occurs in
102. has been previously saved import the BSF file again after upgrading the NOTE printer driver page 210 218 Chapter 5 Maintenance of the TM C3400 Printer Driver cannot be Installed Windows 2000 If the printer cannot be installed when running the install package under the Windows 2000 environment the printer may be registered as an Unknown device Follow the steps below to delete the Unknown device and run the install package 4 Open the properties screen of My Computer and select the Hardware tab Click the Device Manager button to run the Device manager Delete the Unknown device under Other devices Click the OK button of Device Manager Turns off the printer oa RON Run an install package For the procedure for running an install package refer to TM C3400 Install Assistant User s Manual Printer Driver is Already Installed Windows 2000 When the printer driver is already installed in the Windows 2000 environment the settings of the current printer driver may be changed if the version of the printer driver differs from that of the printer driver of the install package Not affected for printer drivers of other than the TM C3400 When keeping the current settings save them in advance and after executing the install package restore the settings back to the previous ones in the following manners 21 Create an install package under the current environment and execute it
103. haser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation Trademarks Microsoft Windows Windows Vista Windows Server Win32 Visual Basic Visual C and Visual C are registered trademarks of Microsoft Corporation EPSON is registered trademarks of Seiko Epson Corporation in Japan and other countries regions Copyright The Ethernet interface model of this product includes software developed by the University of Califor nia Berkeley and its contributors Copyright 2009 2012 Seiko Epson Corporation All rights reserved For Safety ALORS 0890 The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product A You must follow warnings carefully to avoid serious bodily injury WARNING Provides information that must be observed to prevent damage to the equipment or loss of N data CAUTION e Possibility of sustaining physical injuries e Possibility of causi
104. he error correction area with a percentage value in the input box Makes settings of the cell module size for DataMatrix Makes settings of the number of cells for DataMatrix Minimize Optimize the minimum number of cells automatically Specify the Size Change settings to the selected size Makes settings of the cell module size for DataMatrix Specify the number of cells for DataMatrix in the vertical direction Specify the number of cells for DataMatrix in the horizontal direction Minimize Optimize the minimum number of cells automatically Specify the Size Change settings to the selected size 181 J The following table shows the recommended value for the 2D symbol module Recommended value for setting the barcode 2D symbol font 2D symbol of stack type Minimum Module Adjust by 360 dpi Print print Bar Symbol Category Gaii Status epo le ANS uality C Grade Grade Grade C2 D or Cor B or higher higher higher No Paper 6 dot feed Speed With Plain Paper oe i Media feed PDF417 Plain Media No Label Paper 6 dot GS DataBar feed Stacked Quality With GS DataBar june SUMI i Stacked 2 3 Omnidi No rectional Paper 4 dot z E ied feed GS1 DataBar Veda Speed Pxcands Fine Media With d Label Paper Adot C2 i Stacked Synthetic ted Media No Label Paper 4 dot PET Film feed WristBand Qual
105. he power switch If you turn the printer off without using the power switch the print head may not return to its home position In this case the next time the printer is turned on auto head cleaning is per formed which wastes ink Printing For the USB interface model it takes time for the next printing if you turn the printer off and on after printing The ink cartridge contains 3 colors of ink Even when one particular color is specified all 3 col ors of ink are used for printing and for keeping the print head in good condition When the ink level of even one color reaches the lowest limit the printer stops printing The colors of printouts may become abnormal if you tilt this printer or subject the printer to any shocks When you move this printer after ink charging check the colors by performing a test print If the colors of printouts are not normal perform head cleaning See Manual Head Cleaning on page 201 for how to perform head cleaning When printing image data white lines lines shown in white or black lines overlapping of image may appear at about 1 inch intervals in the print result By setting Print Head Align ment Media Feed Adjustment in Maintenance And Utilities tab this can be reduced but cannot be removed completely When printing image data change of color tone may appear at 1 inch intervals in the print result Chapter2 Setup This chapter describes setup and installation of the product and p
106. hen a fatal error occurs an error window is displayed Not use is set by default setting however if a fatal error occurs an error window can be displayed Use Not use EPSON Status Monitor 3 Not use EPSON Status Monitor 3 is set by default setting Notification Settings for Fatal Errors is displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities EPSON Status Monitor 3 Settings Notification Settings for Fatal Errors T a Set errors which you need to receive a notification even if you are not using EPSON Status Monitor 3 Preferences Import Export Settings E e Import E port the following settings to BSF file General Page Layout the list of Favorite Setting Barcode and 2D Symbol Font Replacement and Driver Preferences EPSON Status Monitor 3 Settings is not available unless checking Use EPSON Status Monitor checkbox from Driver Preferences Only the system administrator can make Notification Settings for a fatal error Version 1 3 0 0 Follow the steps below to change to Use EPSON Status Monitor 3 A Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select Driver Utilities tab and click Driver Preferences 119 The Driver Preferences window is displayed Check the box of Use EPSON Status Monitor 3 and click OK Dr
107. ia After Print Ink Levels Auto Cut After Every Page Default Setting No Auto Cut Color Ink SJIC15P 4 m 7 Completion Beeper Setting 7 Print Preview i Refresh Ink Levels Show Settings Version 1 4 0 0 OK Cancel App Help 178 Chapter 4 Handling 2D Symbol Font Settings The printer driver has the built in 2D symbol font 2D symbol printing is available if the 2D symbol is not created on the application side Setting the 2D Symbol font 2D symbol printing settings can be changed on Barcode and 2D Symbol on Driver Utilities tab F Barcode and 2D Symbol Settings Display Font Name Font List Type PDF417 Specified Point 9 0 Points Test Print 1234567890 Size Displaytd Print Common Settings Rotation Settings Composite E Hexadecimal Entry Mode E Use a Quiet Zone PDF417 Module Width 3 al 3 15dots Column 0 0 30 Module Height 3 5 2 8 Step o 03 30 E Truncation Symbol Error Correction Level Level 0 Recommended Value Configure PDF417 The module size may differ from the specified size due to printer resolution which is determined by Media Type and Print Quality Click Size Display button and check the actual size Add Delete cance Help 4 Change settings of the following Display Select 2D Symbols Font Name Input an arbitrary character string ASCII characters only T
108. idth 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout 33 34 Paper type Plain Media Fine Media PET Film Form Fanfold paper Paper width 50 to 108 mm Paper length 15 to 304 8 mm Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 304 8 mm Paper thickness 0 119 to 0 151 mm Pitch of perforated line 203 2 to 304 8 mm Form of perforated line Plain media 1 mm uncut 5 mm cut Fine media 1 mm uncut 5 mm cut PET film 0 6 mm uncut 8 4 mm cut Number of folds 500 or less e Do not use the paper with a hole or cutout CAUTION e When using fanfold paper the black marks must be at least 0 5 mm from the perforated lines e Make sure to keep the same position of the black marks to the perforated lines position that can be detected by black mark sensor when inserting the paper from either side in order to use the paper inserting from reverse direction Chapter 1 Product Overview Full page Label Backing paper width g Backing paper Label width E Lobel
109. ing 2 dots in above and below or 3 dots in all nozzles Does not perform head cleaning to missing dots with less than 2 dots that are not adjoining Firmware version AAExxxxx Prevents missing colors due to missing dots on the condition with adjoining 3 dots in above and below or 10 dots in all nozzles x of firmware version AAExxxxx shows any one alphanumeric character Chapter 1 Product Overview In the High Reliability Mode or Economy Mode for Low Print Volume printing takes more time since the missing dots check is performed after printing each page Economy Mode for Low Print Volume has been added in Ver WSN00180 or later of the printer firmware The firmware version can be checked using Self test Mode Self test Mode on page 198 When the printer driver s version is Ver 1 3 0 0 or earlier the mode cannot be changed to Economy Mode for Low Print Volume and the mode cannot be changed from Economy Mode for Low Print Volume to another mode These functions do not guarantee a 100 percent prevention of dot missing Small amount of ink is used for detecting nozzle clogging The auto head cleaning is performed automatically after nozzle clogging is detected Ink is expended during the head cleaning Nozzle clogging detect function cannot be disabled When you want to select High Reliability Mode Reprint or Economy Mode for Low Print Volume Reprint do not uncheck Use EPSON Status Monitor 3 of Driver Prefer
110. ing a hole in it 4 Set DIP switch to ON 2 Push the power switch cover onto the power switch of the printer R Oo ue cg 101 To switch the power switch by inserting a long thin object into a hole Attach the power switch cover after punching the hole in it The hole cannot be punched in the power switch cover after it is attached to the printer CAUTION A Punch a hole in the power switch cover by pushing the middle of it with a hard fine tipped object 2 Push the power switch cover onto the power switch of the printer WEE Oo EI cm pese 102 Chapter2 Setup Setting the Printer Driver The following functions can be set on the printer driver Printer setting Post Printing Verification Settings Notification Settings Media Loading Settings Media Position Detection Panel Button Settings e Sensor Adjustment Driver setting e Setting for EPSON Status Monitor 3 e Settings For Handling Media After Print Post Printing Verification Settings The following are the modes when Post Printing Verification Settings Anti missing Read Mode is set as a default setting The user does not need to change the setting when using in the default setting High Reliability Mode Void Image Print High Reliability Mode Reprint Economy Mode for Low Print Volume Void Image Print Economy Mode fo
111. ing file for the printer This file is to make the settings for the printer Created by the Printer Setting 221 Distribution Method for USB Interface Model The general flow of the distribution method is described below 222 Client Computer 1 Install the driver Auto install Ae Install Package Driver Definition A Printer mE mE Setting is made Chapter 5 Maintenance of the TM C3400 Distribution Method for the Ethernet Interface Model The general flow of the distribution method is described below 1 Make the printer network setting Administrator s Computer EpsonNet Config Unnecessary for each client computer since setting can be made for multiple printer at one time IP Address 3 Make the printer setting Driver Favorite User Auto install Pen ter setting flle Unnecessary for each clien computer since setting ca be made for multiple printers at one time Ethernetinterface printer p IP Address Setting is made L zz 223 Distribution Method for the Shared Printer The general flow of the distribution method is described below 1 Install the driver Print
112. ing for Not use EPSON Status Monitor 3 Follow the steps below to set error notification for Not use EPSON Status Monitor 3 A Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select Driver Utilities tab and click Driver Preferences When EPSON Status Monitor 3 is enabled Notification Settings for Fatal Errors is not displayed Disable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 119 4 The Notification Settings for Fatal Errors window is displayed Select the items you want to display when an error occurs and click OK Notification Settings for Fatal Errors EPSON TM Les mesa Select Notification Event Screen Notification E AID Temperature Error On Error Maintenance Call On Nozzle clogged error On Default Settings md Cia e AID Temperature Error When the AID temperature increases Default setting Screen Notification On e Error Maintenance Call When printing cannot be performed or a maintenance call occurs Default setting Screen Notification On e Nozzle clogged eror When the nozzle is clogged Default setting Screen Notification On Chapter2 Setup Error notification setting for Use EPSON Status Monitor 3 Follow the steps below to set error notification for Use EPSON Status Monitor 3 A Turn the printer o
113. inter this is used to check the network set ting The sample program is available on EpsonNet SDK but it is not used for this printer Printer Driver The printer driver has the following functions and these are not necessary to implement in the This printer can not use the APD or OPOS JavaPOS provided by EPSON application J Barcode and 2D symbol font is implemented The barcode and 2D symbol font can also be printed using font replacement function for NET environment The barcode and 2D symbol font must be set in advance on the printer driver to use this func tion See Barcode Printing on page 166 and 2D Symbol Font Settings on page 179 for details of how to make setting On NET environment True Type font is specified to be replaced by barcode and 2D symbol font The barcode and 2D symbol can be printed by specifying replaced True Type font from the application See Barcode and 2D Symbol Font Printing on NET Environment on page 186 for details about font replacement function J The reprint function is implemented The reprint preforms automatically from the page where the error occurs during printing Some conditions are required see Post Printing Verification Settings on page 21 for details 131 sample Program Refer to TM C3400 sample program to develop the application using this printer You can use the sample program in the following environment e c34smp xxe msi 64 bit 32 bit OS e c34smp xx
114. inting each page to check that dot missing has not occurred When dot missing is detected the Void Image Print is performed at the bottom of the previous page And after the dot missing is resolved by the auto head cleaning reprinting starts from the corresponding page The Void Image is printed in solid black by default however other image files can also be registered Since dots are missing for the page on which the Void Image is printed take proper action such as discarding it High Reliability Mode Reprint Missing dots check is performed after printing each page to check that dot missing has not occurred When dot missing is detected the following screen of the EPSON Status Monitor 3 is displayed Select the next operation from Restart printing printing the next data and Reprint reprinting after dot missing is resolved by the auto head cleaning When customer want to select this mode do NOT uncheck Use EPSON Status Monitor 3 of Driver Preferences in Driver Utilities tab a EPSON Status Monitor 3 EPSON TM C3400 S EPSON Missing dots Missing dots occurred on the printed page the print result a may be incorrect j Check the print result and reprint it if necessary Restart printing if reprint is not required i Ink Status SJIC15P Information L Reprint Restart printing Print Queue J 21 22 Economy Mode for Low Print Volume Void Image Print Missing d
115. is automatically added 1 FNC1 must not be at the end of the data followed by the application identifier 10 or 21 In this case an error occurs 11 When 01 is specified as the application identifier the 14th digit becomes a check digit how ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with 11 When the character right after is not 1 an error occurs _I Specify the special character as the following format Control Character ASCII HRI Character FNCI 1 Space is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed Check digit position Check digit is printed T An error occurs when the format identifiers do not meet the following condition Format Identifier Format 01 Numbers of 14 digits 10 Alohanumerics of 1 20 digits 17 Numbers of 6 digits YYMMDD 21 Alohanumerics of 1 20 digits 30 Numbers of 1 8 digits 175 176 GS DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited I The first application identifier 01 is not included in the data 11 When printing the HRI characters the first application identifier 01 is printed as 01 before the packing identification code L1 A check digit need no
116. is function there is no need to specify a code set barcode printing can be performed simply by inputting data you want to convert into symbols When Auto Convert to Minimize Entire Symbol Width is unchecked a code set must be manually specified When code set C is specified assume a generated two digit number as an ASCII character decimal number and specify the corresponding ASCII character Example 37 Specify as 96 65 Specify as A 979899 Specify as abc T When the character right after is not any of the following an error occurs Character ASCI choracter ASCH choracter ASC osHer amp G cokec c mcs eG CODE A A FNCI a FNCA A aeaoe Jg ves si eel mA ila ol 1 The HRI characters of the special character are described as below Control Character HRI Character SHIFT Not printed CODE A B C Not printed FNC1 4 Space is printed Control character 00h 1Fh 7Fh Space is printed 173 GS1 128 2 Specify the data of 2 to 255 digits encoded ified correctly an error occurs ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with T y is the delimiter for the application identifiers printed as the HRI character but not LJ The start codes CODE A CODE B CODE C and the stop code are added automatically 1
117. ith the bottom up 3 Disconnect the connector of the AC adapter from the printer Disengage the hooks x2 on the front of the printer and lift the AC adapter Remove the AC adapter from the printer and pull out the cable of the AC adapter eo Chapter4 Handling Installing the AC Adapter 1 2 3 4 go Place the printer with the bottom up Connect the connector of the AC adapter to the printer and store the cable to the bottom of the printer Insert the plug side of the AC adapter to the printer Push in the cable side of the AC adapter to the printer and make sure that the hooks x2 of the printer are locked Place the printer with the bottom down Connect the AC cable 207 Preparing for Transport Follow the steps below to transport the printer e Do not take the ink cartridge out of the printer when transporting it AN e Do not leave the printer without ink cartridge Doing so may result in drying print head CAUTION and clogging Turn the power off Confirm that POWER LED is off Remove the paper AWN Pack the printer upright Troubleshooting 208 Lighting and Flashing the Error LED Recover from the error as follows when Error LED is lightening and flashing For LED lighting flashing patterns see Status Error Indications on page 19 Make sure that the roll paper cover and ink cartridge cover is closed Close the
118. ity With Paper 4 dot C2 feed Not supported 1 Whether paper feed is performed during printing 2D symbol can be checked in Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 189 2 Specify when using PDF417 182 Chapter 4 Handling e Recommended value for setting the barcode 2D symbol font 2D symbol of matrix type Minimum Cell Size by 360 dpi t Symbol Category Eu Punt 3 A E ANSI ANSI ANSI uality Cn Grade Grade Grade D or C or B or higher higher higher No Paper feed 6 dot Plain Speed Media With Paper feed 8 dot Plain Media No Paper feed 6 dot Label Quality With Paper feed 8 dot AztecCode Fine Media No Paper feed 5 dot 6 dot 2 f f Speed QRCode Seed With Paperfeed 6dot 7dot 2 Label Synthetic No Paper feed 5 dot 6 dot 2 Media Label Quality PET Film With Paper feed 6 dot 7 dot Wrist Band Not supported 1 Whether paper feed is performed during printing 2D symbol can be checked in Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 189 2 Only QRCode is confirmed 3 Click Add The selected 2D symbol font is saved and the font name is added to the font list e The 2D symbol font can be registered up to 30 e The 2D symbol font setting can
119. iver Preferences Setting Items Folder High Speed Copies Use the default folder Show Progress Meter Select the folder c users user 1 appdata local temp IS ESI IIS S Show Mouse Over Help Always spool RAW datatype Print as Bitmap Skip Blank Page 7 Join Adjacent Barcodes or 2D Symbol Fonts Enables The Advanced Function On Maintenance And Utilities Tab Enable Restriction on Media Type Associated with Rear Feed Slot Selection Units to use mm inch EPSON Status Monitor 3 and Monitoring Preferences are displayed in EPSON Status Monitor 3 Settings on the Driver Utilities window EPSON Status Monitor 3 Settings EPSON Status Monitor 3 5 e Use this utility to automatically check for errors and also check the level of ink remaining Monitoring Preferences M Lise this utility to make settings for EPSON Status Monitor 3 Preferences Import Export Settings E Ai Import Export the following settings to BSF file General Page Layout the list of Favorite Setting Barcode and 2D Symbol Font Replacement and Driver Preferences EPSON Status Monitor 3 Settings is not available unless checking Use EPSON Status Monitor 3 checkbox from Driver Preferences Only the system administrator can make Notification Settings for a fatal error Version 1 3 0 0 120 Chapter2 Setup U
120. l cover or the ink cartridge cover of the printer or press the Power switch or the FEED button The INK LED red turns off The POWER LED green starts flashing when the ink charge starts Charging is finished when the POWER LED flashing becomes lighting e When the ink cartridge is loaded for the first time the printer uses ink to prepare for printing initial ink charge therefore the first replacement period is shorter than normal e Ink consumption differs depending on printer conditions such as printing and cleaning e To maintain the quality of print head the INK LED lights before using up all the ink even some ink remains in the cartridge 7 Turn the printer on If you turn the printer off without using the power switch the print head may not return to its CAUTION home position In this case the next time the printer is turned on the auto head cleaning is performed which wastes ink 67 Connecting the Printer to the Host Computer 68 For USB Interface Model Connect the printer to the host computer by the USB cable e Do not turn the power on until the printer driver is installed CAUTION Make sure to use the USB cable included with the printer Insert the USB cable to the USB connector on the lower rear of the printer and arrange it as shown below Make sure to put the USB cable through the cable hook as shown in the figure below to prevent the cable from coming unplugg
121. lLabel bor rk SICISP 2 Media Type Completion jospa Seting yet Prem Full page Label A TI EN een Specify No Detection in Media Position Detection Settings under Printer Utilities Layout Information mm Media Width 45 5 30 0 112 0 Media Length 100 0 15 0 1117 6 Label width 425 25 4 108 0 5 1117 abels Gay 30 60 BM Interval Bass E tee Lee 161 3 162 Favorite Setting Favorite Setting is the function to administer print setting of the printer driver into one The setting from Main and Page Layout tab such as Media Type Media Layout including User Defined Media are included Main tab Favorite Setting TEE EPSON TM C3400 Printing Preference IL Save Delete Favorite Setting o Gi Greni Page Layout G Dover Liites dig Martenance And Unites Lit Default Settings Item Current Settings Registered Settings Fayo Seeing Caer Setirge Saves Eaverta Seteg py Media Type Fine Media Label Fine Media Label Print Settings Color Color Color Meda Iype Fine Meds Label Media Source Roll Media Cut She Fall Media Cut She Media Layout 108 174 8mm Di 108x 174 8 mm Di Meda Layout 108 x 174 0 men Diecut Label X o AddDelwl Auto Fit to Page Of Off Pane gt SaveRolmedia Eliminate Lower Ma Eliminate Lower
122. layed even if Use EPSON Status Monitor 3 is not selected in Driver Preferences from the Driver Utilities tab e When 2 or more dots of unrecoverable missing dot is detected in the Missing Dot Acceptable Print Mode maintenance is requested and the printer needs repair 25 Software Various utilities are provided to system administrators and application developers For details on how to get the software see Download on page 138 Purpose Name Specifications Installing the printer driver Printer Driver Installs printer driver and executes port setting Easy setup Installs printer driver executes port setting and network setting of the printer Monitoring the printer EPSON Status Monitor 3 Displayed on front of the application while printing Installed simultaneously with the printer driver and selects from enable or disable The default setting when installed Disable Distributing the printer driver and setting Install Assistant Creates an install package file for installing and setting the printer driver and executing the port setting The computer with activating the install package file automatically executes installing the printer driver setting the printer driver and executing port setting The printer setting is not executed Creates an install package for each printer for the network printer Printer Setting Executes printer setting Creates a setti
123. le unrecoverable nozzle clogging error clogging In this mode Missing Dot Acceptable printing is performed even Print Mode with a missing dot The printer needs repair See When an Unrecoverable Missing Dot Occurs on page 24 4 eJ 1 Turn the power off 2 Open the roll paper cover and remove the jammed paper if any See Removing Fatal error Jammed Paper on page 157 3 Turn the power on 4 ed M If the same error persists the printer needs repair Cutter error 19 20 0 06 Lights Flashes Off No change LED Power Error Ink Paper pene pene Set specified papers See Loading Replacing the Paper on page 79 When the specified paper is Paper size error not available cancel the print job from the spooler If no print job is in the spooler turn off and on the printer to recover O e Oo from the error Set DIP switch 3 setting to paper feeding method in the Pape pen eror printer driver See Setting the DIP Switches on page 77 Remove the jammed paper Paper jam error See Removing Jammed Paper on page 157 Set specified papers See O PN Paper type error Loading Replacing the Paper on page 79 Replace the ink cartridge with Ink end a new one See Replacing Waste ink cartridge is full the Ink Cartridge on page 149 OQ E OQ U Ink cartridge is not loaded Load the ink cartridge Ink cartri
124. lected Orientation Changes settings of the printing direction Portrait Landscape Rotate 180 Horizontal Flip Copies Sets the number of prints Layout Adjusts the printing position This is the adjustment for each printing job and different from Print Start Position Adjust NOTE ment on Maintenance And Utilities tab According to the paper specification such as the color of black mark is light etc this adjustment should be performed Platen Vacuum Manual Adjustment When this is checked Change Vacuum Setting becomes active Clicking Change Vacuum Setting displays the Platen Vacuum Manual Adjustment screen to adjust the platen vacuum power When it is unchecked the default value of the vacuum power is set In this case it is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Watermark By turning on this check box the text or the graphics such as Important as a watermark is printed NOTE The button is grayed out when Save Roll on Main tab is not set to No Saving Since the watermark is printed in front of the printed data a barcode cannot be read when CAUTION the barcode and the watermark overlap each other 190 Chapter 4 Handling Driver Utilities tab Barcode and 2D Symbol Changes various settings of barcode fonts and 2D symbol fonts This is user definition information See Barcode Printing
125. n 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select Driver Utilities tab and click Monitoring Preferences When EPSON Status Monitor 3 is disabled the Monitoring Preferences is not displayed Enable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 119 4 The Monitoring Preferences window is displayed Click on the box of your choice and click OK Monitoring Preferences EPSON TM C3400 Select Notification Event Screen Notification EI Error On L1 Communication Error Off O Ink Low Dff El Maintenance Call n Default Settings Select Shortcut Icon 2 7 Shortcut Icon Example f Double clicking the Shortcut Icon opens the Printer Status Window Coa He e Error When the paper or ink is time to replace Default setting screen notification On e Communication Error When the printer is OFF Default setting screen notification Off e Ink Low When the ink is low Default setting screen notification Off e Maintenance Call When the printer error occurs Default setting screen notification On 123 124 Displaying the icon Keeps icon on the task tray so that user can check as needed The icon is not displayed when default setting Follow the steps below to display the icon A Turn the printer on Display
126. n EMI m printer driver menm e em m OK cone oo J Hee ewe Come ena The settings for Manual Head Cleaning during printing that can be set in Panel Button Settings cannot be set in Printer Setting 213 Installing Multiple Printer Drivers in One Client Computer When installing multiple printer drivers in one client computer there are separate setting items for each printer driver and also common items for all the TM C3400 printer drivers When a common setting item is changed in one printer driver the same setting is applied to other TM C3400 printer drivers rat mmon Item Contents pono co S setting setting Print setting General including User defined Media 4 Page Layout Setting list of Favorite Set The list of Favorite Setting in which 7 y ting print settings are registered User defined information User defined Media Barcode Font 4 Font Replacement Printer driver operation set y ting E E EPSON Status Monitor 3 EPSON Log File Only applied in Windows XP Windows Server 2003 214 Chapter 5 Maintenance of the TM C3400 Adding a printer driver using the install package When adding a printer driver using the install package created with the Install Assistant the setting list of Favorite Setting and User defined Media settings is changed The following description shows what happens to the print setting of the p
127. n 238 I eplacirigdhe PI tete cues oii tenes ineaet dears e c aed eae aceasta sett mre adde eR M Rta ey 238 ii Managing the Printer ar E EEEE T TA nennen nnne tenent nnne nnn 241 Monitoring the Network Printer sssssseeeneeemeeen ennemis 241 B For MOUNES eneen EEE E EEEE RE EEEE AEEA 242 Chapter 1 Product Overview Product Overview This chapter describes features and specifications of the product Features The TM C3400 is a 3 color ink jet printer that offers high speed easy operability and high reliability required for on demand label printing Printing High speed printing 92 mm s printing width 56 mm 360 dpi x 180 dpi bi directional printing 47 mm s printing width 56 mm 360 dpi x 360 dpi bi directional printing NOTE The print speed is different depending on the resolution and the printing width Color printing CMY 3 color printing Print resolution Plain Media Plain Media Label 360 dpi x 180 dpi 360 dpi x 360 dpi Others 360 dpi x 360 dpi 720 dpi x 360 dpi dpi dots per 25 4 mm dots per inch Each color has 4 gradations e Supports printing on various types of paper Roll paper Fan fold paper Receipt Black Mark Receipt Full page Label Die cut Label Black Mark Die cut Label Detects positions of black marks and gaps between labels Plain Media Plain Media Label Fine Media PET Film Synthetic Media Label Wrist Band e System to prevent ink from smearing
128. n not be made if any of the three color inks ends When the ink ends the INK LED lights Follow the steps below to replace the ink cartridge e Always use the EPSON SJIC15P as the ink cartridge eue Do not open the package of the ink cartridge until you are ready to load it in the printer e When the ink cartridge is loaded for the first time the printer uses ink to prepare for printing initial ink charge therefore the first replacement period is shorter than normal e Ink consumption differs depending on printer conditions such as printing and cleaning e To maintain the quality of print head the INK LED lights before using up all the ink even some ink remains in the cartridge A Turn the power on and make sure that the INK LED lights 2 Pull down the ink cartridge cover to the front to open it 149 3 Pull out the empty ink cartridge to remove it Do not leave the printer without ink cartridge Otherwise the print head may dry and clog CAUTION 4 Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from the package 5 Push the ink cartridge gently into the cartridge holder as shown below Insert it with arrowed side up Close the ink cartridge cover The INK LED red turns off 150 Chapter 4 Handling Replacing the Paper Replaces the paper The method to replace the paper is different depending on the type of the paper Do no
129. n to install the printer driver For Ethernet interface model whose network setting has not changed from the factory default value make such set tings as the IP address using the EpsonNet Config to enable the IP communication Installation using Easy setup Easy setup makes it easy to install the printer driver and set the network for Ethernet interface model e Make sure to logon as an administrator to install the printer driver CAUTION e More than one printer cannot be set up by easy setup Use EPSONNetConfig for set ting up more than one printer on the network e For information on how to use the printer driver see How to Use the Printer Driver on page 160 Installation procedure is different between USB Interface Model and Ethernet Interface Model For USB Interface Model see page 70 For Ethernet Interface Model see page 72 For USB Interface Model Follow the steps below to install the printer driver A Double click the icon for Easy Setup EPSetup exe EPSON Chapter2 Setup 2 Click Local for USB interface model EPSON TM C3400 A Close all other applications 3 Click Install Make sure of the connection to the computer when the following win dow appears then turn the power on 2 EPSON Printer Utilities Setup E Make sure the printer is tumed on and connected to your computer via the USB cable The program will search for the printer and autom
130. n x x viv Ink must be replaced XIX iN N Self printing Test print X Xs Void image printing xXx x v iv Printer status Busy XIXx iN N Waiting x x viv Idle xI xX viv 146 Chapter 3 Application Development Information Io o 528 gt c 6 8 o o9 x 5 9 E 4 5 Z o 5999 Sede ca sc c 019 9 9 o o o o a o Q a LL LL LL LL Warning It is the time to replace the ink cartridge xX xX v Maintenance requirement is near X LX d Disposal ink overflow is near les di ES Cleaning xX xX v Factory default setting KOKA Shutting down xX X v Application Specification to Develop This section describes specifications to develop printing application of this printer Character Size to Print To avoid mistaking characters due to missing dots or ink smear configure the character size setting for your application to a font described in the table below depending on the firmware version and the Post Printing Verification Settings that you use x of firmware version AAExxxxx shows any one alphanumeric character Firmware Version Post Printing Verification Settings Except Firmware Version AAEXXXXX Firmware Version AAEXXXXX High Reliability Mode A font with 2 or more vertical dot configuration such as Arial 8 pt or larger Anti missing Read Mode A font with 2 or more vertical dot configuration such as Arial 8 pt
131. net interface model Following status sheet is printed when pressing the status sheet button on the rear of the printer The network setting can be reset to the default value by turning on the printer while pressing the status sheet button and holding the button down for 20 seconds or more EPSON Network Status Sheet 1 MAC Address 2 HW SW Version 3 Network Status 4 Port Type 5 Get IP Address 6 IP Address 7 Subnet Mask 8 Default Gateway 9 APIPA 10 Set using PING 11 DNS Address 12 UPnP 13 Bonjour 14 Port Control LPR Port 9100 15 Printing Control 16 Time Server 17 Idle Timeout LPR Port 9100 200 XAXIXXIXX XXIXX XX XX XX XX XX Auto 100Base Full Auto Manual XXX XXX XXX XXX XXX XXX Disable Disable Disable XXX XXX XXX XXX XXX XXX Disable Disable Enable Enable Disable Disable XXXX sec XXXX sec XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX Auto 10 Base Full 10 Base Half 100 Base Full 100 Base Half 10 Base Full 10 Base Half 100 Base Full 100 Base Half Auto MDI MDI X Auto Manual Enable Disable Enable Disable Enable Disable Enable Disab Enable Disab Enable Disab Enable Disab Enable Disab Enable Disab o 09 o0 0 0 Chapter 4 Handling Head Cleaning The auto nozzle check function is installed to the printer and the head is automatically cleaned in the normal operation Howev
132. ng file and applies it simultaneously to a number of printers Printer Setting can not be executed in computer without installing the printer driver Replacing the USB model USB Replacement Service Service installed as a resident program on the computer When the TM C3400 is replaced for service or other reason this detects the printer connection and automatically changes the output printer of the printer driver This allows the printer to be replaced without changing settings in the application The printer is not replaced if a port is specified for the application output destination The printer is only replaced if the printer driver is specified There is no need to change the USB serial number of the TM C3400 before replacement 26 Chapter 1 Product Overview Purpose Name Specifications The user can check status of EPSON printer on EpsonNet Simple Viewer network with this The setting can not be executed The user can check and executes the network EpsonNet Config printer Administering the Applies it simultaneously to a number of printers network printer The user can execute and check the network information of the printer by entering IP address WebConfig of the printer to address bar of the Web browser Function of the printer One printer can be set and checked This can not be used for the printer with default condition since IP address is not available The softwa
133. ng physical damage e Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a malfunction NOTE Provides important information and useful tips a thunderstorm WARNING Be sure to use the power cable complied with safety standards with a PE power earth terminal on the plug and make sure to ground the product before use Ignoring this may result in severe shock e Never insert or disconnect the power plug with wet hands Doing so may result in severe shock e Handle the power cable with care Improper handling may lead to fire or electric shock Do not modify or attempt to repair the cable Do not place any heavy object on top of the cable Avoid excessive bending twisting and pulling Do not place the cable near heating equipment Check that the plug is clean before plugging it in Be sure to push the plug all the way in e Be sure to use the specified power source Connection to an improper power source may cause fire or shock e Do not place multiple loads on the power outlet Overloading the outlet may lead to fire e Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice e Never attempt to repair this product yourself Improper repair work can be dangerous e
134. o the printer or the paper type is not changed roll paper fanfold paper Attach the paper feed guide to the printer only when using the fanfold paper Be sure to CAUTION remove the paper feed guide when using the roll paper A Press down the release lever and pull it to the front to open the roll paper Cover 2 If the paper feed guide is attached into the grooves inside of the roll paper cover remove it 3 Close the roll paper cover 83 4 Adjusting roll paper guide paper ejection guide This procedure is not required when paper width is not changed 4 Press down the release lever and pull it to the front to open the roll paper cover Push the paper guide on the left in the direction of the arrow and load The roll paper with the printing side up 84 Chapter2 Setup 4 Lock the roll paper guide 85 7 Lock the paper ejection guide 86 Chapter2 Setup 5 Loading the paper and turning on the printer Steps 1 to 3 below are not necessary after performing Step 4 Adjusting roll paper guide paper ejection guide on page 84 4 Press down the release lever and pull it to the front to open the roll paper cover 2 Load the roll paper with the printing side up 87 88 3 Close th
135. of the barcode can not be changed by Specified Point value The barcode is CAUTION not printed when other values are selected 177 Printing the barcode in cyan only When the printed barcode is difficult to read make settings to print it in cyan only NOTE The barcode may not be read depending on your environment Check it before using Select Advanced in Print Settings Color Corrections in General tab Click the Advanced button Advanced screen is displayed Select Disable Color Correction Check Print barcodes and 2D symbols in cyan only Click the Close button oa kh WN 0 de EPSON TM C3400 Printing Preferences Advanced CB General Page Layout C Driver Ulities amp B Maiftenance And Utiities E O Color Management Favorite Setting Current Settings v Save As Favorite Setting Pd Color Controls 3 Disable Color Correction Media Type Fine Media Label x Media Layout 108 x 174 8 mm Die chit Label AddDelwh Print Quality Speed Quality Media Layout Option Density and Brightness Adjustment Color Correction Automatic Density Adjustment Media Source Saving Settings Media Source Roll Media Roll Media Option Save RollMedia Eliminate Lower Margin z inset quse Settings For Handling Med
136. oid images if the paper height is less than one inch e The button for High reliability mode Void Image Test Print or Economy Mode for Low Print Volume Void Image Print on Driver Preferences is grayed out when Use EPSON Status Monitor 3 on Driver Preferences of Driver Utilities is not selected e The dots may be missing due to mis reading when Anti missing Color Mode is selected It is recommended to use Anti missing Read Mode or High Reliability Mode to avoid such dot missing from mis reading 192 Chapter 4 Handling Notification Settings Makes settings of the buzzer on off LED notification at the ink low status and the paper type error notification when such error occurs The volume for the buzzer notification high low can be set by the DIP switch 8 See Set NOTE ting the DIP Switches on page 77 Panel Button Settings Among the panel buttons on the printer enable disable the FEED button and the CUT button Media position detection Changes the media position detection setting based on the type of paper The paper error occurs when the printer setting is not matched with the paper type and CAUTION printing can not be performed See Loading Replacing the Paper on page 79 for details about this adjustment Media Loading Settings Changes settings of the paper set operation and auto cut function when powering on and closing the cover Sensor Adjustment
137. oll Media Roll Media Option Save Roll Media Eliminate Lower Margin Settings For Handling Media After Print Ink Levels Auto Cut Atter Every Page z m D No Auto Cut Color Ink SJIC15P E Completion Beeper Setting E Print Preview _Refresh Ink Levels Show Settings J Version 1 4 0 0 Chapter 4 Handling Registering User Defined Media If the paper size to use is not in Media Layout register the user defined media The registered layout will be stored in Favorite Setting to use from application of users Registering User Defined Media A Click Add Del of Media Layout on Main tab to display User Defined Media Layout 2 Select Media Type 3 Enter the size of the paper 4 Enter Media Layout Name This is User Defined Media Click Add User Defined Media will be registered and displayed on the list of Media Layout a Registered paper type r User Defined Media Layout ip FN Ts Cot ing T nnl JH GA Generi gt Page Layout ES Dover nites ij Martenance And Ust Media Layout Fert Seirg Gamitin Bendsfexiinieion 108 x 174 8 mm Diejcut Label 105 x 74 mm Receipt 86 54 mm Receipt 83 x 297 mm Full page Label 80 x 100 mm Die cul Label 50 x 35 mm Die cut Label 50 x 32 mm Die cut Label gn i per a pa 4 Media Layout Name UJ 42 x 100 mm Ful
138. omers in North America go to the following web site http www epsonexpert com and follow the on screen instructions For customers in other countries go to the following web site http www epson pos com 138 Chapter3 Application Development Information Printer Driver and Utility Function List Printer Driver Utility Driver Q p a o i 9 5 8 2 aQa 9 tc gt o l 6 D 6 o a SIE Ela a lols 9 8 8 2 g E 3 s IESHSEIBIEISIE alle a sce dc ei nea a OEC ls lelele lelg gt l2 gt l5lQ 9 piooi izio o 8 l ls zizaila Ela a Lu a wi LLI uu a LLI uu Printer 1 1 pc m two or more 1 m mm m Computer 1 1 pc m two or more Setting Driver installation EMIL ME NE WP eae e Driver setting NVIN X I XN IXIX X X X X Network setting of the printer See Setting value on page 141 for details Printer setting See Setting the Printer on page 144 for NIXIUNIXINI XIX IX IN X X details Acquiring Referring to network setting of the printer See Referring the setting value on page 140 X X X Vi vi viviviviv for details Acquiring network setting of the printer See Setting value on page 141 for details Printer setting reference change See Setting the Printer on page 144for X X X IX X X X X N XX details Displaying the printer status error information See Acquiring Printer Status on page 146 for X
139. on page 166 2D Symbol Font Settings on page 179 for the proce NOTE dure of each printing Font Replacement Makes settings to replace True Type font to barcode and 2D symbol font under NET environment Use this to print the barcode and 2D symbol font on NET environment One of True Type NOTE font is specified to use printing barcode and 2D symbol font Driver Preferences Changes settings for various functions related to the printer driver print speed or status EPSON Log File Settings Changes settings for the saving method for quick analysis when the error occurs EPSON Status Monitor 3 The EPSON Status Monitor 3 window is displayed and the current printer status ink level and error status can be checked Not displayed when Use EPSON Status Monitor 3 on the Driver Preferences window is NOTE unchecked Monitoring Settings Displays EPSON Status Monitor 3 when an error occurs Not displayed when Use EPSON Status Monitor 3 on the Driver Preferences window is NOTE unchecked Notification Settings for Fatal Errors Even when EPSON Status Monitor 3 is not being used when a fatal error occurs in the printer an error window can be displayed e Not displayed when Use EPSON Status Monitor 3 on the Driver Preferences window NOTE is unchecked e An administrator a member of Administrator Group a user with raised privilege and a member of Windows XP Power U
140. onfig on the administrator s computer Copy the Install Package 1 on Client Computer 1 and double click its icon The printer driver for Printer 1 is automatically installed and set Copy the Install Package 2 on Client Computer 2 and double click its icon The printer driver for Printer 2 is automatically installed and set Make the settings with the Printer Setting on the administrator s computer using the printer setting file A Setting can be made for Printer 1 and Printer 2 at the same time For the Ethernet interface model the install package is necessary for each printer since NOTE the IP address is set to each printer 233 Case 5 Connect two Ethernet models to two client computers and print on differ ent media Install Package 1 Favorite User Definition A IP Address 1 Install Package 2 Favorite User Definition B IP Address 2 Printer setting file A Printer setting A F Printer setting file B Printer setting B Client Computer 1 Driver User Definition A Favorite Client Computer 2 Driver Favorite User Defini tion B eee Printer setting A IP Address 1 Saal IP Address Printer 1 Qo pasce n Printer 2 Oo Printer setting B 2 fel Es Preparation
141. ots check is performed after printing each page with removing the timer cleaning When dot missing more than neighboring 2 dots missing is detected the Void Image Print is performed at the bottom of the previous page And after the dot missing is resolved by the auto head cleaning reprinting starts from the corresponding page The Void Image is printed in solid black by default however other image files can also be registered Economy Mode for Low Print Volume Reprint Missing dots check is performed after printing each page with removing the timer cleaning When dot missing more than neighboring 2 dots missing is detected the EPSON Status Monitor 3 is displayed Select the next operation from Restart printing printing the next data and Reprint reprinting after dot missing is resolved by the auto head cleaning When customer want to select this mode do NOT uncheck Use EPSON Status Monitor 3 of Driver Preferences in Driver Utilities tab Anti missing Read Mode Does not perform missing dots check after printing each page but checks missing dots while not printing Anti missing Color Mode Does not perform missing dots check after printing each page but checks missing dots while not printing The condition for preventing missing colors due to missing dots is different depending on the firmware versions as follows Except firmware version AAExxxxx Prevents missing colors due to missing dots on the condi tion with adjoin
142. out of the printable area such as on the backing paper of Die cut Label e System to prevent missing read or missing color caused by missing dots Handling Replacing the roll paper and the ink cartridge can be done only by operation in the front Easy drop in paper loading Multiple printed sheets can be stored in the paper ejection tray The paper ejection tray cannot store multiple sheets of roll paper 11 12 Reliability Pigment ink for excellent light fastness and water resistance High reliability system to prevent missing dots with auto nozzle check system installed software Windows printer driver is available The printer driver has the built in barcode font and available from NET application Reprint function allows printing to the page that was not printed after solving paper jam error or an error of paper out The printer status can be obtained in network environment by EpsonNet SDK SDK is provided as API to make original application for obtained printer status Dedicated sample program using EpsonNet SDK program language VB NET C VB6 0 C is prepared Others Detects black marks and gaps between labels for Die cut Label e Auto cutter e Buzzer Chapter 1 Product Overview Product Configuration Interface e USB interface model USB 2 0 high speed e Ethernet interface model 100 Base TX 10 Base T Kolo White ENNS 5 Accessories Unpacking Roll paper fo
143. paper CAUTION 4 Open the fanfold paper cover and take out the paper feed guide 2 Press down the release lever and pull it to the front to open the roll paper cover 93 Insert the paper feed guide into the grooves inside of the roll paper cover to attach it 94 Chapter2 Setup 4 Adjusting paper ejection guide fanfold paper guide This procedure is not required when paper type roll paper fanfold paper is not changed 4 Release the lock of the paper ejection guide with a fine tipped object 3 Lock the paper ejection guide 95 96 Open the fanfold paper cover and release the lock of the fanfold paper guide Chapter2 Setup 5 Loading the fanfold paper and turning on the printer A Turn the power on 2 After the Power LED stops flashing and lights insert the paper into the paper slot with the print surface facing upward until it is pulled into inside the printer approximately 100 mm The paper is automatically fed When paper set operation at the paper cover close is set as Media Loading Method with NOTE Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed 3 Place the paper straight at least 40 mm from the printer
144. paper or the roll paper core if any 2 Close the roll paper cover 2 Setting for media position detection This procedure is not required when media position detection is not changed e When paper remains in the printer media position detection cannot be set CAUTION Be sure to remove the paper before turning on the printer e The changed setting of the media position detection is saved in the NV memory of the printer when the printer is turned off Be sure to turn off the printer to enable the setting Turn the power on Remove the paper in the printer Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window Change Media Position Detection on Maintenance And Utilities tab of the printer driver depending on the paper to use dis QO N Paper type to use Media position detection setting Black Mark Die cut Label Detects black marks of die cut label Black Mark Receipt Detects black marks of receipt Black Mark Receipt Wrist Band Detects black marks of receipt Die cut Label Black Mark Die cut Label Detects th T Transparent Die cut Label alvaleilie gap PENEAN ORE 5 Turn the power off Chapter2 Setup 3 Attaching the paper feed guide This procedure is not required when paper type roll paper fanfold paper is not changed Make sure to attach the paper feed guide when using fanfold
145. peed amp Duplex NININ IN Port Type VIIVI TCP IP Basic IP Address Settings Manual Auto Viv v4 v Set Using Automatic Private IP Addressing JE APIPA Set Using PING VivjJvjv IP Address VININ Subnet Mask VININ Default Gateway NI INININ DNS Acquire DNS Server Address Automatically NININ IN DNS Server Address 3 8E IT a Acquire Host Name and Domain Name ARTE EET Automatically Host Name VININ Domain Name VIVII Register Network Interface Address to DNS IIIN Server Register Network Interface Address Directly V N N N to DNS Server 141 9 5 9o O E Q Oo o z Z z c c 9 9 a Qa Lu Lu D D ers eum i O O oi TCP IP Bonjour Use Bonjour Ae Bonjour Name gt alle ele lee Bonjour Printer Name EE ies Lo UPnP Enable universal plug and play function EA E ES Device name VIININ Location AD KE OX SNMP Basic Read Only NININ v Read Write Viv viv IP Trap 1 2 Enable IP Trap 1 2 3 4 NI ININ v Address gies EE ES Community NININ IN Port Number VININ Time Basic Date time time zone and etc Viv viv Access Control Printing Con Printing Control VIININ trol Settings Printer Access Control VININ Printer Access Control List VIININ Port Control Allow LPR Printing VININ Settings Allow RAW Port9100 Printing NININ v Allow RAW Port2501 Printing ay gt RES ag sah Allow FIP Printing P E M
146. printer This is to use for developing the application to monitor the printer on the network of this printer The EpsonNet SDK operates under Win32 It can operate also under NET but not is not CAUTION supported officially NOTE EpsonNet SDK is used for Simple Viewer for the tool to monitor the printer on the network Environmental Setting for EpsonNet SDK To make environmental settings for the EpsonNet SDK setting ini of the EpsonNet SDK needs to be edited before installing it See below for instructions on editing it Item Set contents Value Default TCPIP Set to use the EpsonNet SDK for Ethernet interface Apply 1 model Not apply 0 Set to use the EpsonNet SDK for USB interface model Apply 1 LOCAL 1 Not apply 0 Set to use the EpsonNet SDK on shared printers Apply SHARE p P Mild 0 Not apply O Set to use the SNMP TRAP Apply TRAP 0 Not apply 0 EXECTYPE Fixed value TERM Set to use the server communication module for MS Apply 1 SHREAGT ie 0 shared printing Not apply 0 EPSONNETSDK Fixed value 0 INSTALL Fixed value 0 To send the printer status with the EpsonNet SDK it is necessary to set the Trap function CAUTION 134 Chapter 3 Application Development Information Setting Procedure When the EpsonNet SDK has already been installed uninstall it first Follow the steps below to make the setting for the EpsonNet SDK and then install it again
147. puter 1 Favorit E PSU Driver Favorite User Definition A User Definition A Printer 1 m setting file Printer setting A Printerseting A p Q Preparation Install the Install Assistant the Printer Setting and the printer driver to the administrator s computer and follow the steps below D Make the printer driver setting Set Media in the Favorite Setting list Create the BSF file Driver setting BSF Import the driver setting file BSF with the Install Assistant and create the install package Create the setting file of the printer with the Printer Setting Distribution D Prepare the client computer and the printer Copy the install package and double click its icon The printer driver for Printer 1 is automatically installed and set Connect Printer 1 and turn it on Install the Printer Setting to the client computer Make the settings to Printer 1 with the Printer Setting using the printer setting file 228 Chapter 5 Maintenance of the TM C3400 Case 2 Connect two printers to one client computer and print on different media Install Package MediaA bacs Printer 1 User Definition A User Definition B Client Computer 1 Qo gt Edere E Westen h ediaA Install
148. r Low Print Volume Reprint Anti missing Read Mode Anti missing Color Mode See Post Printing Verification Settings on page 21 for details of each mode Setting the mode A Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 103 Select Maintenance And Utilities tab and click Post Printing Verifica tion Settings The Post Printing Verification Settings window is displayed Select Post Printing Verification Settings and click Next E amp Post Printing Verification Settings Specify the operation at a missing dot error and others Also register a void image which is printed on the document in the event of a missing dot error Do not perform this operation while documents are being printed or in the print queue Otherwise the print data will be deleted Post Printing Verification Settings Void Image Registration Void Image Test Print Select the setting mode See Post Printing Verification Settings on page 21 for which mode to select After selecting the mode click OK 104 Economy Mode for Low Print Volume is displayed when the printer firmware s version is NOTE Ver WSN00180 or later ee Post Printing Verification Settings iJ Specify the operation at a missing dot error and others As Select an item and click the DK button
149. r checking initial movement Ink cartridge Model number SJIC15P Paper ejection tray Power switch cover Paper feed guide for fanfold paper attached on the rear of the fanfold paper cover AC Adapter Model PS 180 AC cable USB cable USB interface model only Instruction sheet User s Manuals for printer and AC adapter e The AC adapter is embedded in the printer NOTE e The AC cable may not be included with the printer Printer Drivers and utilities are not included with this product CAUTION Download them from the home page of Seiko Epson Corporation Parts Name and Function Front Control panel Release lever Paper ejection guide Paper ejection table Ink cartridge cover Paper ejection Power switch guide lock Paper ejection tray Roll paper cover Power switch cover Control panel Power LED Error LED Ink LED Paper LED Error Ink Paper D Cut Feed CUT button FEED button 14 Chapter 1 Product Overview Back Fanfold paper cover Paper feed guide Fanfold paper guide Connector lower rear USB Interface Model USB connector Power connector Cable hook Inlet AC Adapter AC Adapter Ethernet Interface Model Status sheet button Power connector thernet Connector Cable hook Inlet AC Adapter AC Adapter Connector cover 1
150. rated 50 Hz to 60 Hz OFF Power Operating Approximately 26W consumption Stand by Approximately 5W When power is Approximately 0 5W e Use the dedicated AC adapter included in the product package e For the Ethernet cable use cable with CAT5e or higher shielding Chapter 1 Product Overview Reliability Life Print head 6 000 million shots nozzle Paper feed 1 500 000 pages or the number of pages that reaches the mechanism following paper length fed e Plain Media 150 km Fine Media 75 km PET Film 50 km Continuous label paper Plain Media 100 km Continuous label paper Fine Media 50 km Continuous label paper Synthetic Media 10 km Die cut label Plain Media 150 km Die cut label Fine Media 150 km Die cut label Synthetic Media 50 km Wrist band 8000 11 PDL 60 km Plain Media 1 500 000 cuts Fine Media 750 000 cuts PET Film 500 000 cuts Continuous label Plain Media 750 000 cuts Add extra 250 000 cuts with cleaning the cutter blade Continuous label Fine Media 500 000 cuts Continuous label Synthetic Media 100 000 cuts Die cut label backing paper Plain Media 1 500 000 cuts Die cut label backing paper Fine Media 1 500 000 cuts Die cut label backing paper Synthetic Media 500 000 cuts e Wrist band 8000 1 1 PDL 200 000 cuts Autocutter mechanism Carriage 6 million passes 3 million carriage returns mechanism Maintenance is requested
151. re development kit for monitoring the EpsonNet SDK f printer via network Developing the application This is the sample programs for using TM C3400 Sample Program VB NET C is prepared for all programs VB 6 0 C is prepared for some programs Product Specifications Printing method Serial ink jet dot matrix Three color CMY printing Paper feed Forward and reverse friction feed Autocutter Cutting method By separated blade scissors Auto cut type Full cut Graphic resolution 860dpix180dpi 360 dpi x 360 dpi 720dpix360dpi Print soeed 92 mm s printing width 56 mm 360 dpi x 180 dpi 82 mm s printing width 72 mm 360 dpi x 180 dpi The print speed is different depending on the resolution and the printing width Papei Type Plain Media Plain Media Label Fine Media PET Film p Synthetic Media Wrist Band See Paper Specifications on Classification Receipt Black Mark Receipt Full page Label page 31 for Die cut Label Black Mark Die cut Label details Form Roll paper Fanfold paper 27 Ink cartridge See Ink Cartridge on page 53 for 3 color exclusive integrated ink cartridge Model number SJIC15P details USB model USB 2 0 high speed Ethernet model Ethernet 100 Base TX 10 Base T Interface USB 2 0 high speed For the Ethernet interface model USB connection is also available Ethernet connection and USB connection cannot be
152. rinter driver and the setting list of Favorite Setting Client Computer 1 Install the printer driver The user defined information does not exist at the V E Dri time of installation Current settings are set to n n f Favorite the default settings of the printer driver POTE Settings Default Settings 2 Make the print setting User Definition A in the printer driver screen L After setting it User Definition A is set to Current Settings Register User Definition A in the Favorite Setting list m E Client Computer Driver A Te E Favorite Current Settings E User User Definition A Definition A L i 215 3 Install the install package for printer driver B The Favorite Setting list in the install package is for User Definition B therefore the setting list is overwritten and User Definition A is deleted Current Settings for printer driver A is not changed from User Definition A Driver B Package Favorite User Definition B 4 Install the install package for printer driver C The top of the Favorite Setting list in the install package is User Definition C therefore the setting list is overwritten and its order is changed Driver C Package Favorite User Definition C L User Definition B 3 Client Computer Driv
153. rs by per forming a test print If the colors of printouts are not normal perform head cleaning See Manual Head Cleaning on page 201 for how to perform head cleaning If you turn the printer off without using the power switch the print head may not return to its home position In this case the next time the printer is turned on the auto head cleaning is performed which wastes ink Chapter2 Setup Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals 1 Installing the Printer page 64 2 Connecting the Power Supply Unit PS 180 page 65 3 Loading Replacing the Ink Cartridge page 66 4 Connecting the Printer to the Host Computer page 68 5 Installing the Driver page 70 N 6 Setting the DIP Switches page 77 7 Loading Replacing the Paper page 79 8 Attaching Adjusting the Paper Ejection Tray page 99 9 Attaching the Power Switch Cover page 101 10 Setting the Printer Driver page 103 63 Installing the Printer Install the printer in an appropriate location with sufficient space around it Important Notes on Installation Unit mm The printer must be installed horizontally Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover to be fully opened Do not place the printer in a dusty location Protect the printer from heavy impacts They may c
154. rs user 1 appdata local temp 6 Select Maintenance And Utilities tab and click Sensor Adjustment 117 The Sensor Adjustment window is displayed Select the sensor to be adjusted and click Next 5 Sensor Adjustment Sensor adjustment Select the item to adjust and click the Next button Adjust the Label Gap Detection Sensor gt Adjust the Black Mark Detection Sensor TT Select Start Adjustment Default and click OK Click Cancel to terminate without performing the Sensor Adjustment Adjusts the Label Gap Detection Sensor Adjusts the Black Mark Detection Sensor Sensor Adjustment Ex d Sensor Adjustment Ex eae the es Gap pamain BR Cape the Be Mark Denion i TE I Set the media to use and click the utton I Set the media to use and click the utton 5 CAUTION Do not print during adjustment 5 CAUTION Do not print during adjustment Start Adjustment Start Adjustment Default Settings C Default Settings 9 Adjustment is completed Click OK to finish d Sensor Adjustment x Label Gap Detection Sensor adjustment successfully completed 118 Chapter2 Setup Setting EPSON Status Monitor 3 When EPSON Status Monitor 3 is used the paper type and the ink level are displayed on a pop up window when printing In addition w
155. se EPSON Status Monitor 3 When Use EPSON Status Monitor 3 is set the following operations will be performed When printing a window automatically appears allowing you to check the printer status and the ink level Error information is displayed when an error occurs during printing The EPSON Status Monitor 3 will not be activated if an error occurs when not printing Clicking the icon for EPSON Status Monitor 3 on the task tray allows you to display EPSON Status Monitor 3 at any time See Displaying the icon on page 124 for how to display the icon LI EPSON Printer Window 3 TM C3400 Network EPSON Ready to print Ready to print SJIC15P Print Queue Display window for EPSON Status Monitor 3 Icon on task tray The following items can be set in Monitoring preferences Selecting error indications See Error notification setting for Not use EPSON Status Monitor 3 on page 122 Displaying the EPSON Status Monitor 3 icon on the task bar See Displaying the icon on page 124 r Monitoring Preferences EPSON TM C3400 ENT om Select Notification Event Screen Notification Error On C Communication Error Off O Ink Low Off Maintenance Call On Default Settings Select Shortcut Icon d Example m me ze Double clicking the Shortcut Icon opens the Printer Status indow m 121 122 Error notification sett
156. ser Group can change the notification settings for fatal errors 191 Import Export Settings Imports or exports all the settings on the printer driver as a file This is used for Install Assistant to create the install package of the printer driver This makes it easier to use the same settings in other printers NOTE Maintenance And Utilities tab Make the following settings to the printer Post Printing Verification Settings Changes settings of operation registration of invalid images to the documents test printing of invalid images at missing dots Following are the modes for operation setting when Post Printing Verification Settings Anti missing Color Mode Executes cleaning when two or more dots are missing side by side in the paper feed direction or three or more dots are missing arbitrarily Anti missing Read Mode Executes a head cleaning when any dot is missing High Reliability Mode Reprint Economy Mode for Low Print Volume Reprint When dot missing occurs the EPSON Status Monitor 3 is displayed Select the next operation from Restart print ing printing the next data and Reprint reprinting after dot missing is resolved by the auto head cleaning High Reliability Mode Void Image Reprint Economy Mode for Low Print Volume Void Image Print Prints the image that indicates dot missing and reprints the same data when any dot is missing Cuts and prints the top of the v
157. symbol is broken and restoration ratio becomes higher for bigger numbers Select a QRCode model Select the width of cell module for QRCode Specify the version for QRCode The number of characters that can be con verted into 2D symbols is different depending on the version of QRCode Select an error correction level for QRCode The data can be read if the part of the symbol is broken and restoration ratio becomes higher in the order of level L M Q H Select a MaxiCode mode Turn on the check box of Hexadecimal Entry Mode when selecting Mode 2 or Mode 3 Sets the module width for GS1 DataBar Sets the maximum width for GS1 DataBar AztecCode Type Number of Layers Cell Size Error Correction Area e DataMatrix Cell Size Number of Cells DataMatrix Rectangle Cell Size Number of Vertical Cells Number of Horizontal Cells Chapter 4 Handling Select a mode for AztecCode Select the number of layers for AztecCode Minimize Optimize the minimum number of layers automatically Specify the Size Change the number of layers specified by the value in the input box Sets the cell module size for AztecCode Specify the error correction area of AztecCode using of either the following The data can be read even if the part of the symbol is broken and restoration ratio becomes higher for bigger numbers Default Value Default value is 23 3 code words Specify a Percentage Specify t
158. t Windows Server 2003 R2 SP2 32 bit 64 bit Computer Must support the following computers that run the above operating systems e PC AT compatible CPU Computers with a processor of 1 GHz or better are recommended Intel Pentium Celeron series AMD Athlon Duron family or processors that are compatible with these are recommended RAM Windows 2000 256 MB or larger is recommended Windows XP 512 MB or larger is recommended Vista 7 Server 2003 Server 2008 HDD Free space must be 250 MB or larger e The minimum requirements of the above system may not satisfy the minimum CAUTION requirements of the OS In this case satisfy the minimum requirements of the OS e The printers on the network is supported up to 64 printers In that case if the minimum requirements above are not met the printer may not be able to come up to its standard 29 30 Printing Specifications Printable Roll paper Minimum width 26 mm Maximum width 104 mm area Fanfold paper Minimum width 46 mm Maximum width 104 mm Print speed 360 x 180 dpi horizontal x vertical Printing width 56 mm 92 mm s 72 mm 82 mm s 104 mm 68 mm s 360 x 360 dpi horizontal x vertical Printing width 56 mm 47 mm s 72 mm 42 mm s 104 mm 35 mm s 720 x 360 dpi horizontal x vertical Printing width 56 mm 23 mm s 72 mm 21 mm s 104 mm 17 mm s dpi dots per 25 4 mm dots per inch
159. t label must be matched Chapter 1 Product Overview Paper type Fine Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length 25 4 to 1117 6 mm For the label length of 15 to less than 25 4 mm use paper whose outer edges are removed only on the right and left Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5mm Label edge R 2mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside e Do not use the paper with a hole or cutout CAUTION when using this type of paper the label end and the black mark end of the black mark position on the die cut label must be matched 41 42 Paper type Synthetic Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length Only the Black Mark Die Cut Label 15 to 1117 6 mm 0 59 to 44 use paper whose outer edges are removed only on the right and left Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5mm Label edge R 2mm or less Black mark width 13 mm or more
160. t nennen 101 B Setting the Printer Driver nuire ttn edens 103 Post Printing Verification Settings emen 103 Notification Seting S s noe anna reete ace P rere Pp e er nee pe la a LP E d ia 109 Media Loading Settings cedere nennen remi tmr rr irn ie de EX Rn PE ne NANA Aa RU rana 111 Medlia Positiom DetectiOn res iter intero cer Peri t a c n e un Go iaa d eerte 113 Panel B ttorniSerTtings us one ier per a re eni Nera rape Ret a aa pen lay aas Eae Aue Dg dg 115 Sensor AGJUSIED ent AL huis ain ale ai ene en eld dte E ce ta Pha e ad ea ende e dae Pena da Ee E 117 Setting EPSON Status Monitor 3 oo emere enne 119 Setting the Post Printing Movements vo ne En nennen nnne nennen 125 Application Development Information 131 RONDA T T A T 131 Printer LIEST EDIDIT 131 B Sample Program neret egt ce rere teri Ede e ete erae 132 B EpsonNelt SDK un o E REEL edi dcr S 134 Environmental Setting for EpsonNet SDK ssssssseeeeeeemeeemnem nennen 134 B Utilities cand Manudgls reete tg ere te eite Dette 136 Downlocd tend tc n E dC C dep ERR E RR EC c CARD E HC P E CR ER 138 B Printer Driver and Utility Function List sssseseeeeeeeeeeeseeeee rennen 139 Network Setting ofthe Prier s c i ro eee e a caer n t ea ente et 140 Setting THE PInTersseoe tue terree e e ote M ras tpe aia en Que hae PU HERE Edu 144 Accuirirng PrinterStcits a
161. t open the roll paper cover or touch the paper during printing AN Otherwise the printer may be damaged WARNING Use paper that meets the printer specification For details about the paper specification e CAUTION see Paper Specifications on page 31 e See Loading Replacing the Paper on page 79 when paper is initially loaded or when changing the settings of paper type roll paper fanfold paper media position detection or when changing the paper width Replacing the Roll Paper A Press down the release lever and pull it to the front to open the roll paper cover Remove the used roll paper 151 2 Load the roll paper with the printing side up while pulling it a little 3 Close the roll paper cover while aligning the roll paper with the paper ejection guide Turn the power on The roll paper is automatically fed When paper set operation at the paper cover close is set as Media Loading Method with NOTE Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed This is the end of replacing the roll paper 152 Chapter 4 Handling Replacing the Fanfold Paper A Open the fanfold paper cover 3 Turn the power on 153 4 Insert the paper with the printing side up until it is automatically drawn in approximately 100
162. t to be attached to the barcode data 1 When printing the HRI character a check digit is printed after a product code 1 For GS1 Databar Limited specify 0 or 1 for the first digit GS DataBar ExpandeaM 21 Specify the data of 38 to 66 digits that does not include T y is the delimiter for the application identifiers printed as the HRI character but not encoded 11 When FNC1 is not at the end of the data followed by the application identifier 10 or 21 FNC1 is automatically added 11 When FNC1 is not at the end of the data followed by the application identifier 30 FNC1 is automatically added 1 FNC1 must not be at the end of the data followed by the application identifier 10 or 21 In this case an error occurs 11 When 01 is specified as the application identifier the 14th digit becomes a check digit When the check digit is not correct an error occurs Unlike GS1 128 the check digit is not automatically calculated nor replaced with LI is skipped 11 When the character right after is not 1 an error occurs I Specify the special character using the following format Control Character ASCII HRI Character FNCI 1 Space is printed C C is printed Y D is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed
163. t to be attached to the data GS DataBar Expanded Stacked J Multiple line symbol version of GS1 Databar Expanded How to specify the data is the same as GS1 Databar Expanded For details see GS1 DataBar Expanded on page 177 184 Chapter 4 Handling AztecCode d Supports the full range mode and the compact mode DataMatrix Q Supports the ECC200 versions square and rectangular Printing method Specify the selected 2D symbol font specified point and language to the printing data and print it r Es Document WordPad File Edit View Insert Format Help Del amp d Bo amp http www epson com The font size of the 2D symbol can not be changed by Specified Point value UTION The 2D symbol is not printed when other values are selected Printing the 2D symbol in cyan only 4 When the printed 2D symbol is difficult to read make settings to print it in cyan only For details see Printing the barcode in cyan only on page 178 185 186 Barcode and 2D Symbol Font Printing on NET Environment Since NET Framework supports only True Type font and Open Type font the barcode and 2D symbol font which are registered in the printer driver can not be printed from the application Therefore True Type font is replaced with barcode and 2D symbol font by using font replacement function of the printer driver Barcode and 2D symbol fonts can be printed from the application und
164. th 2 0 mm Edge cutoff 2 0 mm pl 1 Paper feeding direction 18 0 mm or more When auto cutting EI Print area Label area E Backing paper Chapter 1 Product Overview Black Mark Die cut Label Fanfold paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margin inside the label 2 0 mm typical value E E E E Center of paper width Paper width s S Paper feeding i 9 direction e 19 Perforated line EES Auto cut position a iste ellie alias 5 D ES g ET Q O e TIE o S E 55 o as o eg eo d 5 3 0 BE 1 5 to 3 0 mm 1 5 to 3 0 mm Interval of perforated lines 203 2 mm to 304 8 mm Perforated line Auto cut position O Print area _ Label area Edge cutoff 2 0 mm a m Backing paper 2 0 mm a Edge cutoff 2 0 mm e Make sure to adjust perforated lines to an integral multiple of issuing pitch CAUTION e The perforated line and print area overlap each other to destabilize printing or perforated line and the auto cut position are misaligned to shorten the life of the autocutter if paper without black marks is used Use paper with black marks on the back of the paper to adjust the paper position 51 Wrist Band Roll paper Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width
165. th when printing Make sure to select it only when the barcode is not clear enough to be read e HRI Character Position Select the position of the HRI characters Select Do Not Print when not printing The printing position is limited for some types NOTE HRI Font Select the HRI character font size Element Ratio Sets the thick element width by the ratio to the thin element width Character Spacing Sets the character spacing interval by the ratio to the thin element width Auto Convert to Minimize Entire Symbol Width Selectable when CODE128 is specified This function minimizes the number of symbol characters required to express the given data string 169 2 Click Add The selected barcode font is saved and the font name is added to the font list e The barcode font can be registered up to 30 NOTE e The barcode font setting can be overwritten by clicking Save after selecting the font name from the font list and changing the setting e The barcode font setting can be deleted by clicking Delete after selecting the font name from the font list e Test print is executed according to the setting by clicking Print after inputting the text in the box Specifying the barcode data Specify the barcode data by referring to the following descriptions About the composite symbol The composite component type is selected automatically depending on the digit number of the data CC C is sele
166. the High Reliability Mode Void Image Print or Economy Mode for Low Print Volume Void Image Print A Turn the printer on Display the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Post Printing Verifi cation Settings Select Void Image Test Print and click Next 5 Post Printing Verification Settings iJ Specify the operation at a missing dot error and others a Also register a void image which is printed on the document in the event of a missing dot error Do not perform this operation while documents are being printed or in the print queue Otherwise the print data will be deleted Post Printing Verification Settings Void Image Registration 107 108 Click Test Print to start test print Click Cancel to terminate without performing test print Q Post Printing Verification Settings M fa Test print the void image Click the Test Print button Test Print Cancel 6 Click OK to finish the test print amp Post Printing Verification Settings fa Finish Test Print Chapter2 Setup Notification Settings Sets following notification setting Follow the steps below to set the notification setting 1 Beep Notification Setting at an Error Selects b
167. the fringes Edge R Edge cutoff Paper width Edge cutoff ks Black mark length Interval of black marks th When removing right and left fringes only Chapter 1 lt Printing side gt Center of paper width i Product Overview Paper feeding direction Backing paper O Label area Black Mark Die cut Label Label length Gap between labels Edge cutoff edge Paper width Label length Gap between labels Edge cutoff edge L Backing paper Label area Label chaff 39 40 Paper type Plain Media Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length 25 4 to 1117 6 mm For the label length of 15 to less than 25 4 mm use paper whose outer edges are removed only on the right and left Gap between labels 3 to 6 mm Edge cutoff on left right side 2 0 5mm Label edge R 2mm or less Black mark width 13 mm or more Black mark length 5 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 to 1117 6 mm Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside e Do not use the paper with a hole or cutout e when using this type of paper the label end and the black mark end of the black mark position on the die cu
168. the printer driver window See How to Use the Printer Driver on page 160 for how to display the driver window 3 Select Driver Utilities tab and click Monitoring Preferences The Monitoring Preferences window is displayed Check the box of Shortcut Icon and select the icon to display on the task bar Click OK e Monitoring Preferences EPSON TM C3400 9 Select Notification Event Screen Notification B Error On O Communication Error Off O Ink Low Off E Maintenance Call n Default Settings Example Double clicking the Shortcut Icon opens the Printer Status Window Cancel Help Chapter2 Setup Setting the Post Printing Movements The following post printing movement can be set on this printer Sets from Settings For Handing Paper After Print on General of the printer driver Auto Cut After Every Page Only After Last Page After Specified Number of Pages After printing the paper is fed to the position where autocutting is possible and feeding stops after autocutting When resuming printing the paper is fed in the reverse direction to the printing position and then printing resumes No Auto Cut FeedTo Peel Off Position After printing the printer stops without feeding paper When the printer does not receive the next print data for 1 second or more the paper is fed to the position where autocutting is possible but does not perform autocut To cut th
169. the statuses for more than one EPSON printers in the network e Some EPSON printers are not supported NOTE e See EpsonNet Simple Viewer User s Manual for details EpsonNet Config The network setting and changes are available for more than one EPSON printers in the network Some EPSON printers are not supported NOTE 137 USB Replacement Service This is a resident service on the computer When the TM C3400 is replaced for service or other reason this detects the printer connection and automatically changes the output printer of the printer driver This allows the printer to be replaced without changing settings in the application The printer is not replaced if a port is specified for the application output destination The printer is only replaced if the printer driver is specified There is no need to change the USB serial number of the TM C3400 before replacement EpsonNet Web Config Executes and checks the network information of the printer by entering IP address of the printer to address bar of the Web browser One printer can be set and checked EpsonNet SDK This is the software development kit for monitoring the printer via network Sample Program This is the sample programs to use TM C3400 by using EpsonNet SDK VB NET C is prepared for all programs VB 6 0 Cf is prepared for some programs Drivers utilities and manuals can be downloaded from one of the following URLs For cust
170. this product in the presence of silicon gas silicon adhesive silicon oil silicon powder etc including siloxane and of malignant gas nitric acid hydrosulfuric ammonia chlorine etc Doing so may cause a product failure in a short time e To ensure safety unplug this product before leaving it unused for an extended period e Do not remove the ink cartridge during transportation of the printer e Do not connect cables in ways other than those mentioned in this manual CAUTION Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability About this Manual Aim of the Manual This manual was created to provide information on development design and installation of POS systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Chapter 5 Maintenance of the TM C3400 Contents B ForSafely rS 3 Key To Syrmbolss tit de de oen p rite ote He
171. ting This will cause the computer not to recog nize the printer DIP switch setting information for the existing printer T Add the printer Connect the printer to the client computer Install the driver by plug and play and configure the printer settings Use the BSF file for the existing printer driver the printer setting file and the DIP switch setting information Refer to Setup Procedure on page 225 Ethernet interface model 1 Administrator preparations and environment Network information for the printer to be added Printer driver BSF file for the existing printer driver Printer setting file for the existing printer When the existing printer is on the same network as the printer to add the printer setting file is not necessary DIP switch setting information for the existing printer Install EpsonNet Config on the administrator computer or on the client computer LJ Add the printer Connect the printer to the network and use EpsonNet Config to configure network settings After configuring the settings use the Add Printer function in Windows to add the printer from the client computer and configure the printer settings Use the printer driver the BSF file for the existing printer driver the printer setting file and the DIP switch setting infor mation Refer to Setup Procedure on page 225 237 Adding a paper type changing the print setting Follow the steps below to add a paper type or change the print se
172. tion Normal EXE operation 11 EPSON application status EpsonNet Simple Viewer EpsonNet SDK for Windows Printer Setting Other Application name L Phenomenon of the problem or content of the question I System configuration Hardware configuration such as computer and network and Software module configuration L1 Procedure of reproduction of the problem Operation procedure functional procedure func tion and argument value to reproduce I Reproducibility of the problem Yes out of times No
173. tion Setting an Error LED Notification Setting at Ink Low Notification Setting at a Paper Size Type Error Q Notification Settings mm Specify whether to sound a beep at an erro Select an tem and click the OK button F Beep No Beep GG Notification Settings E GG Notification Settings Specify the LED notification at ink low Select an item and click the OK button omm No LED Notification Cancel Specify the error notification at a media size type error Qu Select an item and click the OK button Notify an Eroi No Error Notification mm 6 Setting is completed Click OK to finish e 5 Notification Settings 9 Finish setting 110 Chapter2 Setup Media Loading Settings Sets paper feed movement to the print starting position when turning the printer power on or the roll paper cover is closed The following is the movements to feed the paper to the print starting position when turning the printer power on or the roll paper cover is closed Default setting is Media Loading Method with Cutting The user does not need to set when using with default setting Roll Setting Specification Power ON paper cover close When either black mark detection or detection of gaps between labels is set for media position detection the top of black mark or the top of label is
174. tion confirmation screen is displayed Click Yes EPSON Printer Utility Uninstall No o Are you sure you want to remove the printer EPSON TM C3400 The confirmation screen to delete the personal setting information is dis played Click Yes to delete it or click No to leave it EPSON Printer Utility Uninstall e 1 Do you want to remove your personal settings information for the WE EPSON TM C3400 196 Chapter 4 Handling 9 If you have set the TM C3400 as the usual printer another printer becomes the usual printer and is displayed after uninstalltion Click OK EPSON Printer Utility Uninstall Warning The default printer has been deleted The new default printer is Sa 9 nu A OQ Uninstallation complete is displayed Click OK z EPSON Printer Utility Uninstall o Uninstallation complete If the printer driver is still displayed in the printer model list in EPSON Printer Software CAUTION even after the driver is uninstalled reboot the computer and perform the uninstallation pro cedure again 197 Setting Check Modes 198 Besides the ordinary print mode the printer has the self test mode and allows you to print the status sheet Ethernet interface model only to check the various settings of the printer Self test Mode Printing errors such as dot missing can be check
175. tting of the printer driver on each client computer T Item to be prepared by the administrator The BSF file for the existing printer driver Follow the steps below to create the BSF file D Set the new paper type in the print setting for the existing printer driver and register it to the Favorite Setting Make sure the print setting for the existing paper type has also been registered Place the print setting for the new paper at the top of the Favorite Setting list Export the BSF file 11 What to do on the client computer after distribution Import the BSF file in the printer driver Be sure to register also the print setting for the existing paper type to the Favorite Setting NOTE list Otherwise it is deleted when importing the BSF file Replacing the Printer If the printer needs replacement because of a failure or other reason it cannot be used by simply replacing the printers This explains the methods for replacing the printer without changing the application on the client computer USB interface model Two procedures are available for replacing a USB model printer T Installing USB Replacement Service as a resident program on the client computer Recom mended 11 Matching the USB serial numbers of the printers Use this procedure if the application s output destination is set to the printer port Normally when a new USB interface model printer is connected a new printer driver
176. ue Type font can be used only for specifying barcode and 2D symbol therefore if the character other than specified is used can not be printed Make sure to use True Type font that is not be used for other printing 187 Functions of the Printer Driver The printer driver has Main Page Layout Driver Utilities and Maintenance And Utilities tabs to change various settings and for adjustments Main tab Favorite Selects one of the registered print settings from the list This is the default setting when printing Changes to setting when installing the printer driver if Initial setting is selected Print Settings Makes setting of Media Type Media Layout Print Quality and Color Crrection The user definition paper can be registered in Media Layout Select print quality from Speed Quality and the following is the resolution of the printing Resolution Paper type Print Quality hens vertical Plain Media Speed 360 x 180 Plain Media Label Quality 360 x 360 Other papers Speed 360 x 360 Quality 720 x 360 Paper Source Saving Settings Changes settings of Paper Source Save Roll or Roll Paper Option setting Settings For Handling Paper After Print Changes settings of auto cut and paper feed setting after printing Makes settings of auto cut and paper feed setting after printing when it is necessary The check box is grayed out when it is not necessary such as auto
177. uter 1 Driver Favorite Ter Demon A z Printer 1 Oo jo d Printer setting A Client Computer 2 IP Address 1 CE Printer 2 Driver Favorite User Definition A E Qo Printer setting A a IP Address 2 Q o qa ie Preparation Install the Install Assistant the Printer Setting and the printer driver to the administrator s computer and follow the steps below D Make the printer driver setting Set MediaA in the Favorite Setting list Create the BSF file Driver setting BSF Import the driver setting file BSF with the Install Assistant set the printer IP Address 1 and create the install package Install Package 1 Import the driver setting file BSF with the Install Assistant set the printer IP Address 2 and create the install package Install Package 2 Create the setting file of the printer Printer setting file A with the Printer Setting 232 Chapter 5 Maintenance of the TM C3400 Distribution D Prepare the client computers the printers and the administrator s computer for the network connection possible to use also as a client computer Connect Printer 1 and Printer 2 to the network Set IP Address 1 to Printer 1 and IP Address 2 to Printer 2 using the EpsonNet C
178. witch from being pressed When switching the paper type between roll paper and fanfold paper The default setting is roll paper When changing the volume of the buzzer Setting Procedure Follow the steps below to change the DIP switch settings Turn the power off before removing the DIP switch cover AN Otherwise a short circuit may cause the printer to malfunction CAUTION DIP switch setting becomes enabled after turning the power on or completing reset by the CAUTION interface A Make sure the power supply for the printer is turned off 2 Open the ink cartridge cover and remove the DIP switch cover 3 Set the DIP switches using the tip of a tool such as a small screwdriver 4 Attach the DIP switch cover and close the ink cartridge cover TT 78 Function of the DIP Switches SW Function ON OFF ioi Operation of the power switch Reset Power ON OFF OFF 2 Internal use Fixed to OFF Do not change OFF 3 Paper selection Fanfold paper Roll paper OFF 7 Internal use Fixed to OFF Do not change OFF 8 Buzzer volume High Low OFF When attaching the power switch cover to prevent the power switch to be pressed set DIP ee E switch 1 to ON Chapter2 Setup Loading Replacing the Paper Follow the steps below to load the paper for the first time change classification or type of the paper roll paper or fanfold paper or replace the paper Lo
179. you export it from the general setting a dif CAUTION ferent content will be exported Current setting Properties of the printer driver General Printing References Driver Utilities Import Export Settings General setting Properties of the printer driver Advanced Printing Defaults Driver Utilities Import Export Settings L Printer setting Setting for printing e Setting for maintenance With another tool Printer Setting you can export and import the printer setting file 210 Chapter 5 Maintenance of the TM C3400 Destination for the Printer Driver Setting Following printer driver settings can be saved in a file Favorite Setting cema puo Pose Layout nm Tans m Omsen Caon A es Sse oum c Passyo Bose Rem Dim E Per Poster htt jn v w panema n o E puea Md M An Ont rots cena patos Pa prt ss postion hate ban Pe vg wie d Be nada V ns Se am ot adatra heey pan Oe chus te ip d C0 Yemen 1200 Coa emm A User defined Media Layout ea B Jon Toon Type rte MET re Ed db pee Li Loose dul ICA EAE 20 Var irs edis vi cig Ue IP Bas WU ananos Co da Nae ity old s Me ewdm n20 OPI Mefelegh 00 piene owe es gum re ite Lulu eem Case
180. ype Select a 2D symbol type The displayed items are changed accord ingly Rotation Settings Select a setting when printing the 2D symbol rotated by the specified rate 179 Composite Hexadecimal Entry Mode Turn on the check box when the data for 2D symbol is specified on Hexadecimal Entry Mode Turn on the check box to print the 2D symbol with a composite sym bol Separate the data specified to a composite symbol and a 2D symbol with or V NOTE Describe the data in the order of the composite symbol and the 2D symbol Example 1234567890 012345678905 Use a Quiet Zone Leaves a blank margin around 2D symbols The 2D symbol printing position is moved based on the amount of margin NOTE 2 Make settings of the following items according to the selected Type e PDF417 Module Width Module Height Column Step Truncation Symbol Error Correction Level ORCode Model Module Version Error Correction Level e MaxiCode Mode e GS1 DataBar Module Num Of Chars Makes settings of the module width for PDF417 Makes settings of the module height for PDF417 by the ratio to the module width Input the number of columns for PDF417 Enter the number of steps for PDF 417 Turn on this check box when making a symbol without the stop code Select an error correction level for PDF417 The data can be read even if the part of the

Technical Reference Guide - Epson America, Inc.

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