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iPF850 Basic Guide - CNET Content Solutions

1. Exit Basic Guide C e When the dialog box at right is displayed make sure the printer is on and connect the ES Important printer and computer with the cable Teat printer Connection Switch the printer on then connect the cable Network Connection USB Connection Select the method for connecting to the printer and click Next If you select network connection you will continue on to the screen for adding printers Basic Guide iPF850 Series Installing the Software 4 Aner installation click Exit 8 0 9 iPF Printer Setup Canon Installation complete Basic Guide UOHE EISu BIeMYOS SO W SAU JUU Y Bueu 99 Print Preview iPF850 Series Convenient Printer Driver Features PUAN PIRENITEN Coxcnencccenicedascancecebacecnnte eacsanackonacdavedeceacamscenar paced Rotate Page 90 degrees Converse Paper SIS E IRIS E sate vas Cue wate en see seeseee cats ercdtyasteasettessstis fel fo fee rel aif Let Ernmtinoi a a aa E E E EI 2 Ta GGH Te l rean E E TE E A R A f Print Preview Using the print preview function enables the following Media Tsp Plan Paper e Check an image of the document as arranged on the pa per in the position it will be printed You can reduce printing costs by checking how documents will be printed beforehand without the need to print them Pape Source Ail Paper Rol Paper width 17 1 Rol 431 Smer e Change the layout orientat
2. Basic Guide iPF850 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level e 0 London GMT 1 Paris Rome 2 Athens Cairo 3 Moscow 4 Eerevan Baku 5 Is i Zone 8 lamabad 6 Dacca 7 Bangkok 8 Hong Kong 9 Tokyo Seoul 10 Canberra 11 NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10 Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST 4 Santiago 3 Buenos Aires 2 1 Cape Verde iLength T meter feet inch Detect Mis Pause Warning None Hold Job J Cay Paper Size Sht Selec L ISO A3 13 x19 Super B Basis tion 1 S iy Sht Selec keer ISO B1 28 x40 ANSI F tion 2 Keep Pa Off On i per Size __ L Roll Th Use Optimal Size No RollSwitching i TrimEdge Automatic Off On Beba Ren Bes Of On Nozzle Frequency Standard 1 page 10 pages Off Check i Warning Off On CarriageS Automatic Fixed 7 Use OTO Use Ether On TO Use Remo On TO rl Reset PaprSetngs 8 Erase HDD High Speed 8 Secure High Spd 8 Secure 8 Data Output Print Print Auto Del Save Box XX Method _ Pr
3. Basic Guide iPF850 Series Loading Sheets in the Printer When inserted sheets are automatically held by suction against the Platen C e Load a sheet so that it is parallel to the Paper Alignment Line at right c Loading paper askew will Cause an error Important e Warped paper may rub against the Printhead Straighten paper if it is warped before loading it G e You can adjust the strength of suction holding paper against the Platen when the Release Lever is up If it is difficult to load paper press the A or Y button on the Control Panel to adjust the strength Set suction stronger by pressing the A button or weaker with the Y button Three settings are available However even if you increase the suction it may not be sufficient to hold some types of paper against the Platen well In this case use your hand to load the paper Note e Sheets are held in place by suction through holes on the Platen Although the suction may produce a noise when paper is loaded in some positions it does not indicate a problem If the noise is distracting try moving the paper over slightly to the left or right up to 1 mm 0 039 in while keeping it parallel to the Paper Alignment Line e The suction remains on for about 30 seconds during loading If you cannot finish loading a sheet during this time pull the sheet away and reinsert it to start the suction again 4 Lower the Release Lever and close the Top Cover e Ifa print job w
4. Note Basic Guide Jodeg BuljpueH J 1 SO Buljpue 13 Attaching the Roll Holder to Rolls iPF850 Series 2 When using a 3 inch paper core align the tips a of 3 Inch Paper Core Attachment 1 with the holes b of the Roll Holder and insert it firmly T of E W 5 lo 3 With the edge of the roll paper facing forward as shown insert the Roll Holder from the right of the roll a Insert it firmly until the roll touches the flange a of the Roll Holder Q 2 an C e When loading a roll be careful to avoid hitting the printer hard with the roll This may damage the Roll Holder Important 4 insert the attachments for the roll paper core on the Holder Stopper Align the tips a of the attachment with the holes b of the Holder Stopper and insert it firmly e 3 Inch Paper Core Attachment 2 14 Basic Guide iPF850 Series Loading Rolls in the Printer e 2 Inch Paper Core Attachment S Insert the Holder Stopper from the left in the Roll Holder as shown Holding it at the position shown b push it firmly in until the flange a of the Holder Stop per touches the roll Lock the Holder Stopper lever c by pushing it down toward the shaft side Loading Rolls in the Printer Follow these steps to load rolls in the printer You can load rolls in two positions in the Roll 1 Upper and Roll 2 Lower holders If the Stacker is installed on the printer first remov
5. Cause Corrective Action 158 100 jobs are stored in the Personal Box Press the Stop button and stop printing Delete print jobs from the queue See Managing the Job Queue Deleting or Preempting Other Jobs Basic Guide iPF850 Series Mail box full Delete unwanted data Cause Corrective Action 100 jobs are stored in the Personal Box Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs bess y 043 ySip pey y DLID RDa seBessey 159 Basic Guide This type of paper is not compatible with HP GL 2 iPF850 Series Messages regarding HP GL 2 RII OS Oh OA OStaSimMOuCOmpatiloleswitinitel K Ci T 2setee eee nee eee 160 SIS Wreeee Ine Een IS tiltes 0501M0903 T0090 2222297229722022 S 160 EILDe WOO STT TTT HT TUNIC G 160 ELEZ INV OSO4SMISCONMMMANGHSEMOLESU DP Olle CBee tena nee et eee ee ee 160 This type of paper is not compatible with HP GL 2 Cause Corrective Action The printer has received a HP GL 2 print _ Follow these steps to replace the type of paper in the printer job that cannot be printed on the paper that has been advanced 1 Press A or Y to select Change Paper and then press the OK button 2 Replace the paper with a type compatible with HP GL 2 For details on paper com patible with HP GL 2 refer to the Paper Reference Guide See Displaying the Paper Reference Guide Press A or to select Stop Printing and then press the OK button Press A or to sele
6. Touching these parts may damage them JO UU au JeySue1 O Buedaid S Close the Top Cover 91 Basic Guide UONCOO SY JOU JO UU SU JEJSUBL 0 BULedeig 92 Reinstalling the Printer iPF850 Series 6 Tape down printer covers to secure them in the re verse order of tape removal during installation 7 Remove and package the Stand by reversing the installation procedure when it was attached to the printer 8 Disassemble and repackage the Stand by following the installation procedure in reverse 9 Repack the Roll Holder Holder Stopper and printer in shipping materials and then package them ina shipping box Reinstalling the Printer The basic workflow for reinstalling the printer is as follows For detailed instructions see the Setup Guide Assemble the stand 1 Referring to the Printer Stand Setup Guide assemble the Stand A e The Stand must be assembled by at least two people on a flat surface Attempting assembly by yourself gt poses a risk of injury or bending the Stand Caution e When assembling the Stand lock the casters In addition always unlock the casters before moving the assembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site 2 Attach the Roll Unit to the Stand Basic Guide iPF850 Series Reinstalling the Printer Install the printer J Mount the printer on the assembled Stand and tighten th
7. ote e Store unused paper in the original package away from high temperature humidity and direct sunlight 1 select sheets as the paper source e Ifa print job was received Sheets are automatically selected and the media type and size specified by the print job are shown on the Display Screen Press A or Y to select Load Paper and then press the OK button e If no print job was received 1 Press the Load button Message Stop Power 2 Press A or Y to select Cut Sheet and then press the OK button e f any paper has been advanced that will not be used a message is shown requesting you to remove it Press A or Y to select Yes and then press the OK button Remove the paper and go to the next step Basic Guide Jodeg BuljoueH sjeeus Buljouey 25 Loading Sheets in the Printer iPF850 Series 2 Lift the Release Lever and open the Top Cover a E W 5 lo W e Do not touch the Linear Scale a Carriage Shaft b or Ink Tube Stabilizer c Touching a c a Important nese parts may damage them fe 7 Bas oO E C D LD 3 Witha sheet lengthwise and printing side up insert it between the Platen a and the Paper Retainer b Align the edges of the sheet as follows 1 Align the sheet with the Paper Alignment Line c at right 2 Align the inserted edge of the sheet with the leading edge of the Paper Alignment Line d as shown 26
8. Pause Print Off On HDD Information kel Total capacity Box free space 1 If a pending job is selected Print Anyway is displayed 2 This is displayed when Show Job Log is On in System Setup 3 Even if Show Job Log is Off in System Setup it is displayed if a password is configured in Change Password in the Admin Menu and the password has been authenticated Set Adj Menu Limited items are displayed during printing The displayed items are indicated by annotations First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level E Test Print j Nozzle Check Status Print Interface Print GL2 Set Print Paper Details Print Job Log Menu Map Color Palette i Adjust Eo Posi E Standard Printer Adj Simple Other J Initial adjustmt Manual 1 i Head Inc Adj Feed Prior F Adj Priori Automatic Print Quality Print Length ity uy j Adj Quali L Auto GenuinePpr Auto OtherPaper Manual i ty 2 Adjust kf Adjust e A High B Standard Draft 7 Length 3 mentPrint Change A High B Standard Draft J Settings i Mainte 7 Head L Head Cleaning A Head Cleaning B i nance Cleaning i Nozzle Check Replace P head i Repl maint cart i Head Info t GL2 Set iF Quality I Colo
9. eu Buysnioy 109 Adjusting Line Length iPF850 Series G e If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Adjust Printer and then press the OK button S Press A or Y to select Feed Priority and then press the OK button 6 press A or Y to select Adjust Length and then press the OK button Press A or Y to select AdjustmentPrint or Change Settings ajs z and then press the OK button Millimeter Inch When you select AdjustmentPrint a test pattern is printed for L you to measure the scale and calculate the discrepancy The scale bar prints Millimeter in 50 mm increments and Inch in 1 inch increments AWEND qd 49999 JO sjueunsnioy e A test pattern is printed in black when you choose A High or in magenta if you choose B Standard Draft e To cancel printing the test pattern for adjustment hold down the Stop button When Stop printing is displayed press A or Y to select Yes and then press the OK button Note press A or Y to enter the amount of discrepancy and then press the OK button If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments junowwe pee y Bunsnipy 110 Basic Guide iPF850 Series Clearing Jammed Roll Paper Troubleshooting Problems Regarding Pape
10. or 2 Lower Cause Corrective Action The indicated roll is specified for a print job sent Press A or Y to select Load Roll Paper and then press the OK button from a computer but that roll is not loaded Load the roll and then print See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer Press A or Y and select Stop Printing or press the Stop button to stop printing Roll x is empty x is 1 Upper or 2 Lower Cause Corrective Action The tailing edge of Follow these steps to install the roll paper the paper was detec ted because cut 1 Press the OK button and remove the paper sheets were loaded in 2 Load the new roll n Ga Paper See Attaching the Roll Holder to Rolls Eea Slol See Loading Rolls in the Printer 3 If no barcode was printed on the roll specify the type of paper See Changing the Type of Paper 4 If no barcode was printed on the roll specify the paper length See Specifying the Paper Length 5 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred bess y 1043 Lift the release lever and replace the roll Cause Corrective Action The roll is empty Follow these steps to replace the used roll with a new roll of the same type and size 1 Lift the Release Lever and remove the roll See Removing the Roll from the
11. Basic Guide UONEOO SY JOU JO UU BU JEJSUBL O BULedaig 87 UOHNCOO SY JOU JO UU4 au Jesu O BULedadd 88 Preparing to Transfer the Printer iPF850 Series Remove the ink tanks before packing the printer See Removing Ink Tanks e If consumables must be replaced the message Consumables must be replaced Call for service is shown on the Display Screen and preparation is not possible If this message is displayed press the Important OK button and contact your Canon dealer for assistance Removing Ink Tanks 1 Open the Ink Tank Cover 2 LT the stopper a of the Ink Tank Lock Lever a Lift the Ink Tank Lock Lever until it stops and then push it down to the front 3 Hold the Ink Tank by the handle a and remove it Basic Guide iPF850 Series Preparing to Transfer the Printer C e Store the Ink Tank you removed in the box with the ink holes a facing up Otherwise ink may leak and cause stains a w Important 4 Repeat steps 2 and 3 to remove all ink tanks S Push down the release lever a as shown as you gently return all ink tank lock levers to the original po sition UONEOO SY JOU JO UU BU JEJSUBL O BULedaig 6 Close the Ink Tank Cover At this point ink is drawn out from inside the tubes e Do not remove the Maintenance Cartridge except when the message for replacing it is displayed ece If you remove the Maintenance Cartridge while ink
12. Close the Top Cover 8 Press the OK button The paper is now advanced 9 once paper feeding starts you will need to do the following based on the ManageRemainRoll setting and the barcode printed on rolls See Keeping Track of the Amount of Roll Paper Left Manager Barcodes Printer Operation After the Paper is Fed emainRoll Off Printed A menu for selection of the type of paper is shown on the Display Screen Not prin Press A or Y to select the type of paper and then press the OK button ted On Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper Not prin A menu for selection of the type and length of paper is shown on the Display Screen ted Press A or Y to select the type and length of paper loaded and then press the OK button C e Cut the edge of the roll using the Paper Cutting function if the edge is creased or soiled See Speci fying the Cutting Method for Rolls Important e For details on types of paper to select see the Paper Reference Guide See Displaying the Paper Ref erence Guide e Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing qual ity See Automatic Adjustment to Straighten Lines and Colors Note Loading rolls in the Roll 2 Lower holder A s Do not detach the Roll Unit in the following cases Caution During
13. JOU sued Je 79 sued JOU sped se Ud 80 Printer Front iPF850 Series Printer Front Top Cover Open this cover to install the Printhead load paper and remove any jammed paper from inside the printer as needed See Top Cover Inside Ejection Guide Guides printed documents as they are ejected Open this guide when loading a roll Roll Holder Slot Slide the Roll Holder into this slot Roll Holder Load the roll on this holder Ejection Support Prevents printed documents from winding around the Roll Holder or being drawn into the Paper Feed Slot Paper Feed Slot When loading a roll insert the edge of the roll paper here You can load rolls in two positions on the printer side in the Roll 1 Upper position and on the roll unit side in the Roll 2 Lower position Holder Stopper Secure rolls on the Roll Holder with this part Ink Tank Cover Open this cover to replace an Ink Tank See Ink Tank Cover Inside Basic Guide iPF850 Series Stacker i Control Panel Use this panel to operate the printer and check the printer status See Control Panel j Release Lever Releases the Paper Retainer Lift this lever toward the front of the printer when loading paper k Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed Replace the cartridge when it is full Carrying Handles When carrying the printer have six people hold it by these handles under both
14. Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Reload the paper See Loading Rolls in the Printer See Loading Sheets in the Printer In the Control Panel menu set Head Height to Automatic See Troubleshooting Paper Abrasion and Blurry Images For paper based media such as Heavyweight Coated Paper set the VacuumStrngth to Strong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images For film based media such as Tracing Paper set the VacuumStrngth to Standard Strong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images When printing on paper 0 1 mm 0 004 in thick or less choose a VacuumStrngth setting of Weakest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Str
15. Selection screen is not displayed press the Menu button Note 2 Press the OK button The Paper Menu is displayed 3 Press A or Y to select Remove Roll and then press the OK button 4 Press A or Y to select Roll 1 Upper and then press the OK button S press A or Y to select Yes and then press the OK button The roll is rewound e f you have selected ManageRemainRoll gt On in the Control Panel menu a barcode is 5 8 58 a Important printed on the leading edge of the roll 55 55 n 8 55 oon Do not remove the roll before the barcodeis ff 875 BB BARR TTT printed You will be unable to keep track of T on the amount of roll paper left See Keeping Track of the Amount of Roll Paper Left Basic Guide Jodeg BuljpueH J 1 SO Bulypue 21 Removing the Roll from the Printer iPF850 Series 6 Open the Top Cover and lift the Ejection Guide S 2 7 Using both hands rotate the Roll Holder in the direc 6 tion of the arrow to rewind the roll lo F a a 3 on amp Holding the Roll Holder flange a remove the holder from the Roll Holder Slot G e For instructions on removing the Roll Holder from rolls see Removing the Roll Holder from Rolls Note Q Lower the Ejection Guide and close the Top Cover 22 Basic Guide iPF850 Series Removing the Roll from the Printer e To load new paper in the printer at this point see Loading Rolls in the Printer Note gt Clean insi
16. Tank that is compatible with the printer See Replacing Ink Tanks Wrong ink tank Cause Corrective Action The Ink Tank in the printer is incompatible Load an Ink Tank specified for use with the printer See Replacing Ink Tanks bess y 1043 yu Bujpeba1 sabessa 152 Basic Guide iPF850 Series Cannot print as specified Messages regarding printing or adjustment Cri nlmvorei ollmetets s o a a H AIE seeder a 153 CanMmOwac USED Hitt Seach AMM eee ee eee es ee eee ete ee ae ee ae oe re A S E 155 Borderless printng not possible Paper stretched or shrank an e e 153 Before borderless printing move the blue platen SMe 153 Borderessonntmo TITRES C 148 SEEEN AEG UES ST aO deacade cea seseaceeeserueresdd ase ddcdaeeedanede dance aaqaadeeee esedeeveaseseanctie 153 Move the blue platen switch No xx to the right xx represents a number sese e eee eee ee ee ee eee eee eee eree 153 CEAI Kole UIT 154 l Cannot print as specified Lift the release lever and replace paper with A4 LTR vertical or larger Cause Corrective Action The loaded paper is too small Switch to paper A4 Letter vertical or larger Lift the release lever and replace roll with 10 in wide or larger roll Cause Corrective Action The loaded paper is too small Load a roll 10 inches wide or larger Borderless printng not possible Paper stretched or shrank Cause Corrective Action The loaded roll has expanded or contrac
17. Tee SIT TE lT 162 Rartsireplacementimehasipassed TTT 162 SIS GT G acter ceuae ent areeavs et Seatch sete rte a case ereer aeatrsese reat 162 V STT TT 162 Rie Sisil RTT 146 GARO Wxxxx x represents a number Cause Corrective Action There is a problem with the print job Try printing again using the correct printer driver It is also possible to continue printing in this state However you may not be able to obtain the desired printing results ERROR Exxx xxxx x represents a letter or number Cause Corrective Action An error requiring service may have occurred Write down the error code and message turn off the printer and contact your Can m HERROR Exxx xxxx on dealer for assistance 2 S 2 Call for service KS OK Printer Info S gt Hardware error XXXXXXXX XXXX x represents a letter or number g Q Cause Corrective Action B The last portion of roll paper was used during a print job The paper Turn off the printer and remove the roll from the printer be was not advanced because the trailing edge is taped to the roll fore restoring power Fastening tape or the Belt Stopper has not been removed inside the Turn off the printer open the Top Cover and remove the Top Cover tape or the Belt Stopper before restoring power An error requiring service may have occurred Turn off the printer and wait at least three seconds before restoring the power B Hardware error If the message is displayed again write
18. Warni tact with electrical components inside the printer there is a risk of fire or electrical shock arning C e Do not use a dry cloth to wipe inside the Top Cover This may create a static charge which may attract t ffect the printi lity Important dust and affect the printing quality e Do not touch the clear sheet on the side of the Top Cover Roller This may damage the roller S Close the Top Cover 6 Install the Stacker on the printer See Installing and Removing the Stacker On the Printer Cleaning the Printhead If printing is faint cleaning the Printhead may improve results Choose one of two Printhead cleaning modes Head Cleaning A or Head Cleaning B depending on the prob lem to resolve Basic Guide SOUBUBIUIE pue SE qeWNSUOD JE UUg EU Bujuesjo 61 Cleaning the Stacker iPF850 Series e Head Cleaning A Use this mode if printing is faint or contains foreign substances This method of cleaning consumes the least amount of ink e Head Cleaning B Use this mode if no ink is ejected at all or if Head Cleaning A does not solve the problem e Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B Ink may leak or an error may occur Important e If printing does not improve even if you execute Head Cleaning B try repeating Head Cleaning B once or twice If this still does not improve printing the Printhead may have reached the end of its usef
19. again The length of printed images is inaccurate in the feeding direction Bunooysejgno 28 Cause Corrective Action S In the Control Panel menu Adj Priority is Set Adj Priority to Print Length in the Control Panel menu and then execute Ad 3 set to Print Quality just Length S See Adjusting the Feed Amount 3 If Adjust Length is executed with the Remove the Stacker from the printer and execute Adjust Length E Stacker installed on the printer adjustment See Installing and Removing the Stacker On the Printer is not performed correctly See Adjusting Line Length AH eS The type of paper specified in the printer Load paper of the same type as you have specified in the printer driver 5 driver does not match the type loaded in See Loading Rolls in the Printer lt the printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Images are printed crooked Cause Corrective Action In the Control Panel menu Skew Check Lv is set to Loose or Off In the Control Panel menu set Skew Check Lv to Standard In the Control Panel menu Width Detection is set to Off Set Width Detection to On in the Control Panel menu 131 Basic Guide Documents are printed in monochrome iPF850 Series Doc
20. as Color Mode Printed colors of lines are inaccurate during HP GL 2 printing Cause Corrective Action AdjustFaintLines is On in the Con Setting AdjustFaintLines to Off in the Control Panel menu may help produce the expected trol Panel menu results However lines in some colors may appear broken HP GL 2 jobs are printed 6 mm larger than specified Cause Corrective Action The page size of the HP GL 2 print job as created in the source application is In the Control Panel menu set Oversize to Off incorrect See Menu Settings HP GL 2 jobs are printed at maximum size even if a standard size is specified Cause Corrective Action x The page size of the HP GL 2 print job as created in Set Detect img size to Command priority or Detected size in the Control the source application is incorrect Panel menu D See Menu Settings SF 2 Set Conserve Paper to On in the Control Panel menu 2 See Menu Settings s HP GL 2 printing takes a long time Cause Corrective Action S Large print jobs with a lot of data take longer to print Please wait a while until printing is finished ke g A job was printed when Input Resolution in the Con In the Control Panel menu set Input Resolution to 300dpi and print 2 trol Panel menu was set to 600dpi again D See Menu Settings The printer stops when printing a HP GL 2 job the carriage stops moving Cause Corrective Action The printer is analyzing the print job Please wait
21. button to start reformatting the hard disk When formatting is finished data on the disk is invalid printer hard disk is erased and the printer automatically restarts H File read error Cause Corrective Action Files on the printer s hard disk have become _ Restart the printer Only the corrupted files will be deleted and the printer will restart corrupted The mail box is full Cause Corrective Action There is no more space on the printer s Press the Stop button and stop printing hard disk Delete print jobs from the queue See Managing the Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs U Mail box full Now printing without saving data Cause Corrective Action No more space is available on the printer s hard disk so jobs are now printed without sav After printing this message is cleared ing them Print jobs can no longer be saved on the hard disk Mail box nearly full bess y 1043 ysip pey eu Buipeba1 sabessa Cause Corrective Action The free hard disk space left for Personal Boxes in the printer s hard disk does Delete unneeded jobs stored in Personal Boxes not have more than 1 GB combined See Deleting Saved Jobs Maximum jobs stored Cause Corrective Action 100 jobs are stored in the personal box Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs Mail box full Delete unwanted data
22. change according to the optional products in use OJ Paper Menu The Paper Menu is not displayed during printing First Level Second Level Third Level Fourth Level Fifth Level H Load Paper _ ft Roll 1 Upper Roll 2 Lower Cut Sheet z Eject Paper Je Roll 1 Upper Roll 2 Lower Cut Sheet i Chg Paper Type 1 _ Roll 1 Upper j The paper type is displayed here 1 i j Roll 2 Lower The paper type is displayed here 1 S J CUL Sheet ss The paper type is displayed here 1 i Chg Paper Size r Sheet Size 4 lat The size of paper is displayed here 2 i CustomPaperSize __ Set the length and width a Roll1 Uppr Lngth 3 J Set the length i Roll2 Lwr Lngth 3 _ Set the length j Roll 1 Wdth Upr 4 Set the width i Roll 2 Wdth Lwr 4 _ Set the width i ManageRemainRoll Off On J i Paper Details The paper typeis Head Height J Automatic Highest High Standard Low displayed here 1 Lowest L Skew Check Lv Standard Loose Off j Cutting Mode 6 Automatic Eject Manual Cut Speed Je Fast Standard Slow j Trim Edge First J Automatic Off On Preset Len On Input Length Manual CutDustRe
23. check that both of the lamps on the Stacker are lit If only one of the lamps on the Stacker is lit the Stacker might not be installed correctly on the print er Check that the Stacker is installed at the correct position in step 4 6 Lock the two front casters on the Stacker stand Basic Guide iPF850 Series Installing and Removing the Stacker On the Printer Removing the Stacker From the Printer If the Stacker is installed on the printer when paper is loaded in the printer or when ejecting to the Output Stacker remove the Stacker from the printer using the following procedure 1 Tum the Stacker off 2 Check that the Stacker Canopy a is closed and then unlock all of the casters on the Stacker stand C e f the Stacker contains printed documents open the Canopy and clear away all of the printed docu ments then close the Canopy If you move the Stacker while it still contains paper the printed docu Important ments may become scratched or misaligned and the next ejection may not be performed properly Basic Guide Jodeg BuljpueH JOYS 33 Jodeg BuljoueH JOYS 34 Ejecting to the Stacker iPF850 Series 3 Holding the Stacker outer frame a pull the Stacker and remove it away from the printer A e Do not move the Stacker by holding at positions other than the specified ones Moving it by holding at other positions may cause injuries or damage the stacker Caution e
24. e eeeedcdoaeesceceeadeaad E E 154 IE GG alee Ilse ON GT r A E A anion ontereteetnetan E E A E A 151 SUING MOG MOE Aom atie erru nA AE ee eee reread ete eee etre eer ee E 150 Sns Rep allee e sts eeececesasssarececcn vests ceca p an seer wert E E nati cece twas Sele ep tna Penne naar E E 148 ERROR EAX AVA E presemtsial lenneien Deh emeeasenmnecesreesteesc ee mtce ree cere teen cc eaten tener eae nee eee eee eee 161 Ge GS liT Le 156 File read RZ ereen en tener can sua setacs sat ater siea sachetass sac E E 158 CARO MWA be cel ol Stevens ite UIA e E a E 161 c IWo502hNS paramet a S Z G 160 cE WOSAN commandi SO Sp Oa N 160 GIP IW e memon is tulto 050M090310r0904 ME eres eran nnn e rere e a ene een een 160 Ae a telnet do inereenttacreeprerrr nec tren ncrcenrenctatencaneracricd E 158 Hardware error XXXXXXXX XXxx x represents a letter OF e TE 161 HITS G Iateneees cece cece teeta tee et ese ae ee ees ence ete ea et tues otto amet ce ty ERC rc th ere ere rea eee 151 3 Iiei Ti AVA ETT T 151 lt nsert the maintenance cartridge sese Q MEEN ETEO T e e A E E E E a E E aeccetd eiior nu DEEE ENEE e E ee a E E A nent nent cen EE A E A E ne ercecmnnea went waters 158 Maillbox ml ANOwprintingivinoursavingdata m ae aoociasandysoandaci aonocociags Aodoociosaedasongadaacdacmmanciots Abe 158 SH ST Vf aE esc T 158 2 Maint cart The level is low 157 z amtemanesicantnidgenu lS ae a A A A A orritaksante eretaeet eek ATs 157 7 Meiniene STE TGT T Tn 15
25. eetie rare E tncriaet recta tere renee nett aren eeat etn Carrere 149 RONNE ths eT TUIS TET EST TTT aeaoe aoaaa AnA e 144 FROM OnIMTIMGVISESSIS CLEC terre rete er cer cesar eer net seer an ct omer te eer or eee et ar ego ra reer eee eer ae ee See eee 144 PROM Tria TIRI Sie EG LOW To TE 145 aa T T TETE TSR or OW 145 el s lt ela ele Uyetoreln ole 2 WOE coc ccroascer a a E a E deren eadad nocanos oad A A E ES 147 Sheetpnmingis selected meree ces aece cease e a E rth vert cae egaes wit E vate teaedee cert 146 SMECEIPOMMON OC ween A AE E E E ne not arcane A eet Mee ne E A teen ener renee career eee 146 Stackernorready me naar ae cece scars esa nece ned pemuitcr eee ese de secarseteasanecaneeeaareseee scare cAtia 149 TihewtollowingiinketanksicannoOwbe heCOGMIZCC eeerreseetcerste tte sere eres ees creer saeco creer ESAn 152 Unt 05T Weve ye S110 berasternarcemectennr needless ener A A E E a E a E AE E EA 158 SGT DST e T 142 Aflntes orelore Teena e e E ce eae eed aer E A S 142 TNS MOMMSSCUIMITMSOOSS ere ae ces seer cecee sis er cet ents ssc are eeeecicersieseecretrmese eveciiea ces ee orca teste Pe terens ee aterm screst cs 149 MhiSMAapemcannoubeuUsedias SIZErSIMOt SU PM ONLOC ae aaae eet erates ee esr Seen ern 144 MhisatyoS oh papemlisimowucomoatiloleswitia tel SGT L aaa 29292 eee eee eee eee eee ee eee eae eee eee 160 Mile ee VOIT ETT 161 Wal Aino yin ITS ceecrnacceaarcanunaacaecricer cic aaticenaudecacer air ienetieascioacericdanace nparenineieri
26. f you move the Stacker too far away from the printer the Stacker cable may become unplugged from the connector If the stacker cable becomes disconnected turn off the printer and then connect the Tann Stacker cable to the connector and turn the printer back on again Ejecting to the Stacker e When ejecting to the Stacker do not print using the following settings These can cause paper jams Important gt Borderless printing e Trim Edge First is On Input Length On Preset Len or Automatic e TrimEdge Reload is On or Automatic e Do not use the Stacker for printing that takes a long time such as banner printing This can cause paper jams because the rollers that feed the paper stop rotating after a fixed time after paper is detected in the Stacker G e For information on paper that is supported for ejecting to the Stacker refer to the Paper Reference Guide See Displaying the Paper Reference Guide Noe The operation may not function correctly for paper not listed here e The Stacker can hold 100 sheets of AO size When the AutoCAD LT2004 sample image Cottage Plan and Eleva tion dwg was printed 1 install the Stacker on the printer See Installing and Removing the Stacker On the Printer 2 Start printing on roll paper A e Do not put your hand etc in the paper ejection path during printing This may cause injuries or damage the stacker Caution C e Do not open the Canopy during printing Important
27. for Nozzle Clogging Streaks may occur if you set the Choose a higher level of Print Quality in the Advanced Settings of the printer driver and Print Quality too low try printing again Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Print ing 129 The type of paper specified in the Load paper of the same type as you have specified in the printer driver printer driver does not match the See Loading Rolls in the Printer type loaded in the printer Basic Guide Bunooysejgno MSD Buyuud ey ym SWUs Golg 130 Colors in printed images are uneven iPF850 Series Cause The type of paper specified in the printer driver does not match the type loaded in the printer Cause Line Drawing Text is selected when printing images in many solid colors You are printing on paper that curls easily Printed colors may be uneven if you set the Print Quality too low Color may be uneven between dark and light image areas When borderless printing is used the edge of the paper is cut during printing Thus ink density may be slightly uneven at the leading edges The Printhead is out of alignment Allowing printed documents to dry on top of each other may cause un even colors Density may be uneven if you use Glossy Paper or Coated Paper The type of pap
28. in the printing Panel menu is set to Warning paper small results er than the size specified in the printer driv er is loaded H The paper is too small Replace paper with A4 LTR vertical or larger Cause Corrective Action The loaded paper is too small Replace the paper with paper of A4 Letter vertical size or larger as follows When you have attempted to print a test print sheet or other printer status informa 1 Press A or Y to select Change Paper press the OK button and remove the paper tion See Removing Sheets 2 Switch to paper A4 Letter vertical or larger See Loading and Printing on Sheets The printer will resume printing Basic Guide iPF850 Series PaprWidth Mismatch Cause Corrective Action The loaded paper is too small Press A or Y to select Stop Printing and then press the OK button When you have attempted to print a test print sheet or other printer status informa tion PaprWidth Mismatch Cause Corrective Action When Detect Mismatch in the Control Panel Press A or to select Print and then press the OK button to resume print menu is set to Pause or Hold Job the width of the _ ing loaded roll does not match the width specified in However note that this error may cause paper jams and affect the printing Fit Roll Paper Width in the printer driver quality Press A or to select Stop Printing and then press the OK button Follow these steps to replace the roll to
29. ink cannot be correctly detected Check ink tank 2 Cause Corrective Action 8 Ink level detection cannot work correctly The refill ink tank can no longer be used See the section Ink level detection and take if you use refill ink tanks the appropriate action See Ink Level Detection lt O io Close Ink Tank Cover 8 OD Cause Corrective Action 5 Q The Ink Tank Cover is open Close the Ink Tank Cover Si 2 Ink tank is empty Cause Corrective Action There is no ink left in an ink tank Open the Ink Tank Cover and replace the Ink Tank for There are no ink colors with x displayed above the remaining ink indicator the color that is out of ink in the Ink tab top screen See Replacing Ink Tanks 151 See Checking Ink Tank Levels Basic Guide Not much ink is left iPF850 Series Not much ink is left Cause Corrective Action Not much ink is left Prepare a new Ink Tank We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large format or high quantity jobs No ink tank loaded Cause Corrective Action There is no Ink Tank of the indicated color in the printer Load or reload the Ink Tank See Replacing Ink Tanks There is a problem with the Ink Tank Replace it with a new Ink Tank See Replacing Ink Tanks The following ink tanks cannot be recognized Cause Corrective Action An Ink Tank that is incompatible with the printer is loaded Load an Ink
30. instructions may cause harmful interference to radio communications However there is no guaran tee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Basic Guide iPF850 Series Legal Notices e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Park Melville NY 11747 U S A Tel No 1 800 652 2666 For CA USA Only Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail Trademarks e Canon the Canon logo and imagePROGRAF are trademarks or registered trademarks of CANON INC e Microsoft is a registered trademark of Microsoft C
31. low G e If the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Repl maint cart and then press the OK button Instructions are displayed on the Display Screen Replace the Maintenance Cartridge Open the box remove the plastic bag and packaging gt material and take out the Maintenance Cartridge a C e Never touch the metal contacts a This may dam age the Maintenance Cartridge Ce Important OE L Y Basic Guide SOUBUBIUIE pue SE qeWNSUOD DDS SOUBUEIUIe 55 Replacing the Maintenance Cartridge iPF850 Series 2 Atthis point open the Maintenance Cartridge Cover 3 Hold the used Maintenance Cartridge by the grip a with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom keeping it level as you pull it out SOUBUBIUIE pue SE qeWNSUOD z D 3 5 3 Q I L 3 S C e Used maintenance cartridges are heavy Always grasp the cartridge firmly and keep the cartridge level during removal and storage If you drop a used Maintenance Cartridge or store it at an angle ink may Important teak and cause stains e The remaining Maintenance Cartridge capacity is recorded on each printer Do not install a used Main tenance Cartridge in another printer 4 Keep the use
32. match the width specified in the printer driver 1 Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace with paper of the width configured in the printer driver See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The printer now starts printing the print job Make sure the roll width selected in the dialog box displayed when you select Fit Roll Paper Width in the printer driver matches the width of the roll loaded in the printer and then try printing again Paper size not detected Cause Corrective Action Paper has been loaded askew or warped paper has been loaded Lift up the Release Lever and reload the paper See Loading Rolls in the Print er See Loading Sheets in the Print er If Not finished printing Finish printing remaining jobs is displayed on the Dis play Screen press the OK button Printing will resume starting from the page on which the error occurred bess y 043 Jaded Burp eba sebess y If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the printer See Attaching the Roll Holder to Rolls Because the Platen is soiled with ink or other substances the size of the clear Open the Top Cover and clean the entir
33. menu Basic Guide sued JEU use10g Agidsiq pue suogeedo 69 Menu Operations iPF850 Series e Lower menus are available if F is displayed at left next to the second and subsequent rows To access the lower menus select the menu and press the OK button Message Specifying menu items Menu items can be set as follows Press A or Y to select the desired setting and then press the OK button After two seconds the display reverts to the upper level menu CutDustReduct O A Y sued JOU A CutDustReduct On G e f a confirmation message is displayed regarding the setting you entered follow the on screen instruc tions uselos Ae dsiq pue SU ORJ e If you have changed the Interface Setup menu settings a message confirming whether to register the settings is displayed if you press Back button or Menu button Follow the instructions shown on the screen Specifying numerical values Follow these steps to enter numbers In this example network settings items are entered IP Address 000 000 000 000 1 Press the lt or K button to move to the next field for input lt gt L R va UP DOWN OK Set 70 Basic Guide iPF850 Series Menu Operations 2 Press the A or Y button to enter the value G e Hold down A or Y to increase or decrease the value continuously Note 3 Repeat steps 1 and 2 to complete the settings and then press the OK button G e f a confirmation m
34. of the printer and to your network hub port 2 Insert the provided User Software CD ROM for the appropriate operating system in the CD ROM drive EID EET CSS LLELE E y 3 Follow the instructions displayed to complete instal lation Canon imagePROGRAF Setup Menu Version X XX jer to the printer Installs the printer diver and if ings so the printer can be used on a network Installs the dedicated plug in for Microsoft Office Before using the print plugin install the printer driver Install individual items as desired including the printer driver and es The Basic Guide describes the basic operation of the printer See the User s Guide for more information on the software Language J Basic Guide iPF850 Series Installing the Software O e For USB connections when the dialog box at right is displayed make sure the printer is on Important and connect the printer and computer with the USB cable 4 On the Finish window select Restart my comput er now and click Restart Finish Software settings take effect after the computer re starts STEP 6 Finish SMOPUIA JEAUG 4JE UL OU BulSU v v v v v 7 Connect the USB cable to the printer Installing Printer Driver with Plug and Play Status The printer will be recognized automatically and installation f printer drivers will start If the printer is not automatically recognized even with the USB ca
35. paper only where the recommended environmental conditions are met For de tracts depending on the environ tails on environmental conditions for various paper see the Paper Reference Guide ment of use it may become nar See Displaying the Paper Reference Guide rower or wider than the suppor ted width for borderless printing Paper position not suitable for borderless printing 2 Cause Corrective Action S Because paper expands or Press A or Y to select Stop Printing and then press the OK button 3 contracts depending on the Use each type of paper only where the recommended environmental conditions are met For de 2 environment of use it may be tails on environmental conditions for various paper see the Paper Reference Guide come narrower or wider than See Displaying the Paper Reference Guide the supported width for bor derless printing The paper is loaded askew Press A or Y to select Change Paper and straighten the paper so that the edges are between the ink grooves for borderless printing Insert the roll firmly until it touches the flange of the Roll Holder See Attaching the Roll Holder to Rolls Press A or Y to select Print With Border and then press the OK button to continue printing The document will be printed with a border Jaded Bulpye6el sebessey Press A or Y to select Stop Printing and then press the OK button Roll feed unit error Cause Corrective Action There is a problem
36. printing is faint clean the Printhead See Cleaning the Printhead bess y 109 juatuysn pe 10 Bupuud Bulpsebes sabessa 154 Basic Guide iPF850 Series Cannot adjust printhead Messages regarding printheads Cenne ee NENE EE i creer cscccescannncs A E E aedericer ies E mimes O tte 155 Wrongipnimthead mcs rengen a EA E E E E E ER E E E 155 Printneadienion Te aee a E E erty aaeecescerternrece sete err eriererie 155 Cannotrecogmize print TTG reece see eee cee eee ee ee ee 155 e GS Gaella G 156 Cannot adjust printhead Cause Corrective Action The Printhead nozzles are Execute Head Posi Adj again as follows clogged 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking for Nozzle Clogging 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead 4 Execute Head Posi Adj again See Automatic Adjustment to Straighten Lines and Colors Gs The Printhead cannot be Press the OK button to clear the error aligned highly transparent film We recommend using a type of paper that you often use other than film for Printhead adjustment is loaded See Automatic Adjustment to Straighten Lines and Colors 22512 The Printhead is installed Straighten the Printhead as follows and then execute Head Posi Adj again crooked 1 Press the OK button to clear the error 2 Use Head Inc Adj to adjust the angle of inclination o
37. pue SE qeWNSUOD Syue yul 41 SOUBUBIUIE pue SE qeWNSUOD syue NU 47 Replacing Ink Tanks iPF850 Series e If the Ink Tank is cold allow it to adjust to room temperature before attaching it to the printer Note 2 Open the pouch and remove the Ink Tank e Never touch the ink holes or electrical contacts This may cause stains damage the Ink Tank and af fect printing quality Important 3 Press the OK button and insert the Ink Tank into the holder facing as shown with the ink holes down C e Ink tanks cannot be loaded in the holder if the color or orientation is incorrect If the Ink Tank does not fit in the holder do not force it into the holder Make sure the color of the Ink Tank Lock Lever matches the color of the Ink Tank and check the orientation of the Ink Tank before reloading it Important Basic Guide Replacing Ink Tanks iPF850 Series 4 Lift the Ink Tank Lock Lever until it stops and then push it down until it clicks into place Consumables and Maintenance Make sure the Ink Lamp is lit in red 5 G e If the Ink Lamp is not lit in red reload the tank Note Close the Ink Tank Cover 6 43 Basic Guide SOUBUBIUIE pue SE qeWNSUOD syue NU 44 Replacing Ink Tanks iPF850 Series C e After Ink Tank replacement always close the Ink Tank Cover If the Ink Tank Cover cannot close some Basil Ink Tank Lock Lever may not be clo
38. the Control Panel menu and then print again Alternatively set Automatic Cutting to Yes in the Printer Driver and then print again 2 1 This is for Windows For Mac OS it is not set to Printer Default 2 This is for Windows For Mac OS set to Printer Default and then print again abessey 1047 Jaded Bulpie6el sabessa 150 Basic Guide iPF850 Series Ink insufficient Messages regarding ink alse iSi 151 NONMEN saena Remaining level of the ink cannot be correctly detected Check ink tank sese eee eee eee eee 151 IE fafol la Fela GT TT 151 MENEE e a e E E A A E EE e A E E E 151 SIS eT aS T E E E E E A E a ei ear 152 NENI SIET eE EEES a T E 152 TihestollowinglinkstanksicamnOvbe mec Oqmizce mm ee 152 NIG GID STTS T E aera 152 Ink insufficient Cause Corrective Action The ink level is low so you cannot print clean the Printhead or do Press the OK button open the Ink Tank Cover and replace other operations that require ink the Ink Tank for the color that does not have enough ink There is not enough ink of the color with x displayed above the re See Replacing Ink Tans maining ink indicator No ink left Cause Corrective Action There is no ink left Press the OK button open the Ink Tank Cover and replace the Ink Tank for There are no ink colors with x displayed above the the color that is out of ink remaining ink indicator See Replacing Ink Tanks B Ie lt Remaining level of the
39. the printer this could cause a fire or electrical shock e To prevent a fire hazard or dangerous electric shock if a foreign object falls into or a liquid spills into the printer press the Power button immediately to switch the printer off unplug the printer power cable from the outlet and then contact your Canon dealer or support center If you continue to use the printer this could cause a fire or electrical shock O e Connect the interface cable correctly To avoid damage before connection make sure that the shape of the cable connector matches the connection point on the printer Important e During printing turn on the ventilation system in the room e We recommend ensuring ample space for installation Legal Notices FCC Regulations U S A Canon Large Format Printer iPF850 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord ance with the
40. the printer is receiving or processing print jobs Otherwise this lamp flashes when the print job is paused or the printer is updating the firmware e Off There are no active print jobs when the Data lamp is off c Message Lamp orange e On A warning message is displayed e Flashing An error message is displayed e Off The printer is off or is operating normally d Menu button Displays the Tab Selection screen See Menu Settings e Arrow buttons e 4 button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit e A button Press this button in the menu to move to another item Basic Guide sued JOU use10g ejds q pue suogeedo 67 sued JOU usalos Ae dsiq pue suojesedaQ Menu Operations iPF850 Series In menu items requiring numerical input press this button to increment the number e K button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit e Y button Press this button in the menu to move to another item In menu items requiring numerical input press this button to decrement the number f OK button Press this button on the Tab Selection screen to display the menu of the tab shown Pressing this button in menu items of each tab for which is displayed at left will move to the lower level of the men
41. with the Turn off the printer and wait at least three seconds before restoring the power If the message is dis Roll Unit played again contact your Canon dealer for assistance The roll feed unit is loose Cause Corrective Action The Roll Unit is detached from the printer Push the Roll Unit firmly all the way in Stacker not ready 149 Cause Corrective Action The Stacker is not ready When printing using the Stacker check the following Basic Guide Cutting Mode not Automatic iPF850 Series Cause Corrective Action The Stacker is not ready e The Stacker Power is on e The Stacker is installed in the right position on the Printer Once the preparation is finished start printing by pressing A or Y to select Print When printing without using the Stacker prepare the following e Remove the Stacker from the Printer Move the Stacker sufficiently far away from the Printer Once the preparation is finished start printing by pressing A or Y to select Print Stop printing by pressing A or Y to select Stop Printing Cutting Mode not Automatic Cause Corrective Action The Stacker is ready to be used however the Printer Cutting After removing the Stacker start printing by pressing A or Y to Mode is not set to Automatic Cut select Print again Or Automatic Cutting is not set to Yes in the Printer Driver 1 Stop printing by pressing A or Y to select CANCELED Set Cutting Mode to Automatic Cut in
42. 128 The surface of the paper is dirty iPF850 Series Cause Corrective Action The Printhead is set too low in the In the Control Panel menu set Head Height to Automatic Control Panel menu See Troubleshooting Paper Abrasion and Blurry Images You are printing on heavyweight pa For paper based media such as Heavyweight Coated Paper set the VacuumStrngth to per or paper that curls or wrinkles easily after absorbing ink The Ejection Guide is soiled Strong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images For film based media such as Tracing Paper set the VacuumStrngth to Standard Strong or Strongest in the Control Panel menu If the paper still rubs against the printhead set the Head Height in the Control Panel menu to a higher value than the current setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images Clean the Ejection Guide See Cleaning the Printer Exterior The surface of the paper is dirty Cause The Paper Retainer is soiled You are using a paper that does not dry easily The Stacker is dirty Corrective Action Clean the Paper Retainer See Cleaning Inside the Top Cover In the Control Panel menu set Roll Dry
43. 3 Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility Basic Guide iPF850 Series With HP GL 2 printing is misaligned HP GL 2 problems With HP GL 2 printing is misaligned Lines or images are missing in printed HP GL 2 jObS sse eee ee eee eee an iesea annee lro uneka inin in lal E onitte OS arpana neoa HEGIZ 00Sa piniedinmnmoncc home Te eT Printed colors of lines are inaccurate during HP GL 2 printing HP GL 2 jobs are printed 6 mm larger than specified sees eee eee eee eee eee HP GL 2 jobs are printed at maximum size even if a standard size is specified E Sal TONI ne GGH HG T 136 The printer stops when printing a HP GL 2 job the carriage stops moving esse eree eee eee yeee ee eee eee eee ee 136 With HP GL 2 printing is misaligned Cause Corrective Action The plotter origin is incorrect Check the printing commands Set Detect img size to Command priority or Detected size in the Control Panel menu See Menu Settings The Margin setting in the Control Panel Adjust the Margin setting values in the Control Panel menu menu is incorrect See Menu Settings i O Lines or images are missing in printed HP GL 2 jobs S oO Cause Corrective Action 3 The memory is full Check the size of the data in the print job a An HP GL 2 command not supported by this printer Check the print job and settings was received The printer has received print data that includes HP In th
44. 7 ETANO T T 158 S VIe Se Tenn aT 141 ove the blue platen switch No xx to the right xx represents a number sese ee eee eee eee eee ee eee eee eee 153 M ltizsensonenor ra eee cece seer atc ee ettee reer centr erate ar nearer a He etiat ahi ecu ote Gre ee sat ee oe te Grater ke reese eer oees 162 Nodal elle iteerereen rere arent at E her pie lt pari A erent errr crt E tren arrpseac tere scree rear 151 Noinktankloadeci m mr R 152 SISI aeiee E C e fo EEEN a e e A E A E E E E EE E E EE 157 Kenne IMO n E E E are aan inte a E E rari crercn id 146 AAVA ael H a a e a E 152 ereoreimte ia Talep GT ee be e e E e E E E E E E E E E EE 148 Rere EUNE a E E E T A A E E eRe a E E A E O S 146 STIT a ete Me T 0 147 Papen positioninotsuitabletOmbordenleSs prinia rece teeree ete cect rnee eee eee ene 149 EREIZ TG nerarenareceeecceraemrrrerea rperacrarceee irscarrrerrr serena etanseritrecererteerertrecnca arrreranecrarereoacace terre reer 143 PaprTypeMismatch E PaprWidth Mismatch Pantsiremlacenmem Tn GO 2 T teeter see sen erg ae ee ee eee eee eee 162 GRISTES TO IGT 162 163 Primea d erron a eE e A E E a a E a a a a eriertaorceneceas 155 Basic Guide iPF850 Series Reguianprintingistselecteds ou tatrolllisiloadec l soasoani aena eoe 146 Rellleverisilm whom positio mares mres eer cores ete reese rte ree een ee ee ee 148 Remaining level of the ink cannot be correctly detected Check ink tank sese eee eee eee eee eee 151 elea uiie A N en Cerner re
45. Basic Guide iPF850 Series Ejecting to the Output Stacker 3 Open the Canopy and remove the printed documents after the printing has finished A e Do not put your hand into the base part of the Canopy or the paper feed path when you open or close aren the Canopy Your hand may get caught causing injuries or damaging the Stacker C e The Stacker Canopy may become difficult to open depending on how it is stored If this happens have two people hold the handles on the left and right side of the Canopy and open the left and right sides Important simultaneously while ensuring that the Canopy does not bend e When removing printed documents remove them all at once so that there is no printed document left in the Stacker Once removed do not return the printed documents back into the Stacker If there are any printed documents misaligned from the ejected position the next ejection may not be performed proper ly e Remove printed documents after opening the Canopy If you attempt to remove them while closed the printed documents may become scratched Ejecting to the Output Stacker 1 Remove the Stacker from the printer See Installing and Removing the Stacker On the Printer 2 Go between the Stacker and the printer and open the Out put Stacker Basic Guide Jodeg BuljpueH Joyos 35 Jodeg BuljoueH JOYS 36 Ejecting to the Output Stacker iPF850 Series 3 Grasp the Stacker outer frame a and
46. Canon imagePROGRAF Large Format Printer IPF 850 Series Basic Guide Preface ASafety Precautions eee 2 Manuals for this printer eee eee eee eee 6 Handling Paper Handling rolls 12 Handing SHECIS inienn 25 SLACK EM eedi a a a A EEEa it 29 Consumables and Maintenance INK TANKS ieres Printheads Maintenance Cartridge sese eee ee eee 54 Cleaning the Pinter ec eee ee eee 59 Printer Parts Operations and Display Screen 67 Snl ge vies c escececssccteanacehensenacasscbestesestascerastseueragizeies 79 Printer Relocation Preparing to Transfer the Printer eee eee eee 86 Software Installation Installing the Printer Driver Windows 96 Installing the Printer Driver Mac OS sss eee 98 Convenient Printer Driver Features sss ee eee eee e 100 Adjustments for Better Print Quality Adjusting the Printhead sss sese eee 106 Adjusting the feed amount sees eee eee 108 Troubleshooting Problems Regarding Paper sse sees eee eee 111 Printing does not Start eee 123 The printer stops during a print job eee 125 Problems with the printing Quality eee e eee eee e 126 Cannot print over a NetWork 133 Installation problems ee eee eee eee 134 HP GL 2 problems ieren eiretie es 135 Other problems sese eee eee eee 137 Error Message Messages regarding paper sese eee eee eee 141 Messages regarding Ink eee ee eee 151 Manuals for this printer Messages regarding printing or a
47. Cause Corrective Action The paper is not fed into the Stacker from the printer because of a paper jam etc Turn the Stacker power switch off f The size of clear film cannot be detected Cause Corrective Action The Platen is soiled with ink or other substances Open the Top Cover and clean the entire Platen See Cleaning Inside the Top Cover 122 Basic Guide iPF850 Series The Data lamp on the Control Panel does not light up Printing does not start The Data lamp on the Control Panel does not light up sss The printer does not respond even if print jobs are sent mMERIMIMS displaye errs e E A E A E 124 ECE Ea TGI ST G SA Ee eea a a AE A AA E E eee eer E E 124 The Data lamp on the Control Panel does not light up Cause Corrective Action The printer is not Make sure the power cord is securely plugged in all the way Press the Power button to turn on the printer on The target printer e In Windows select the printer by clicking Select Printer or Printer in the printing dialog box and try printing was not selected again when printing S In Mac OS open the dialog box of the printer driver select the printer from the list of Printer and try print ing again The print job is s In Windows restart the print job as follows paused 1 Click the printer icon in the Devices and Printers window 2 Click See what s printing to open a window 3 Click Pause Printing in the Printer menu to clear the check box 4 S Not
48. Dispose of used ink tanks according to local regulations Note Remove the Ink Tank 700 ml and check the Ink Lamp The Ink Lamp flashes quickly if there is no ink left C e Avoid hitting the printer when replacing an Ink Tank Handle the printer gently when replacing tanks Iting the print i inti teriorate print quality heed Jolting the printer during printing may deteriorate print quality 2 Ln the stopper a of the Ink Tank Lock Lever for the color to replace Lift the Ink Tank Lock Lever until it stops and then push it down to the front e Push the Ink Tank Lock Lever down until it locks Note Make sure the Ink Tank Lock Lever does not return to the original position Basic Guide iPF850 Series Replacing Ink Tanks 3 Hold the Ink Tank by the handle a and remove it Press the OK button C e If there is still ink in the Ink Tank you removed store it in the box with the ink holes a facing up Otherwise ink may leak a Important and cause stains G e Dispose of used ink tanks according to local regulations Note Load the Ink Tank 330 ml 1 Before opening the pouch tilt the Ink Tank to the left and right gently seven or eight times e Do not remove and agitate ink tanks that have already been installed in the printer Ink may leak out Important If you do not agitate the Ink Tank the ink may settle which may affect printing quality Basic Guide SOUBUBIUIE
49. Load button and select the paper source Paper is not cut neatly Cause Corrective Action The paper is bent or curled at the cut posi Straighten out any curling by the edges of the paper tion Paper rises by the ends of the cut position Reload the paper correctly 2 before it is cut S You are using paper that cannot be cut with Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a 2 the Cutter Unit cutting tool to cut the roll after printing Q See Specifying the Cutting Method for Rolls e S Cut Speed is not configured correctly in the Change the Cut Speed setting in the Control Panel menu Control Panel menu See Menu Structure During cutting printed documents fall out at In the Control Panel menu set Cutting Mode to Eject Hold documents after print S an angle ing as they are cut 2 See Specifying the Cutting Method for Rolls 7 S l Paper is not cut a Cause Corrective Action 8 In the printer driver No or Print Cut Guideline is specified Specify Yes in Automatic Cutting in the printer driver F in Automatic Cutting See Page Setup Sheet Windows See Paper Detailed Settings Dialog Box Mac OS In the Control Panel menu Cutting Mode is set to Eject If the Cutting Mode is Eject press the Cut button to cut the paper or Manual If the Cutting Mode is Manual cut rolls with scissors or the like See Specifying the Cutting Method for Rolls The Stacker continues to rotate
50. OGRAF Device Setup Utility See Configuring the IP Address Using the Printer Control Panel The printer s TCP IP network set Make sure the printer s TCP IP network settings are configured correctly tings are not configured correctly See Configuring the Printers TCP IP Network Settings With RemoteUlI SIOMJOU L 1610 JUL JOUUeD The computer you are trying to Make sure the computer s TCP IP network settings are configured correctly print from is not configured cor See Configuring the Printer Driver Destination Windows rectly See Configuring the Destination in TCP IP Networks Mac OS Cannot print over a Bonjour network Cause Corrective Action The computer you are trying to Make sure the computer is configured correctly print from is not configured cor See Configuring the Destination for Bonjour Network Mac OS rectly The computer and printer are Due to the nature of Bonjour you cannot print if the printer is on another network behind a router not on the same network Make sure the computer and printer are on the same network For information about network set tings ask your network administrator 133 Basic Guide Bunooysejgno swejqoId LUOHSITSISU 134 Removing Installed Printer Drivers iPF850 Series Installation problems Removing Installed Printer Drivers Follow these steps to remove installed printer drivers and utilities Removing printer drivers Windows Remo
51. PaletteB Select the Indicates Specify the a pen num Width Col values of 2 i ber or and Line Width Col S i Attributes or and Line Attributes 7 i Factory J Select the Indicates Width Color and 3 pen num Line Attributes E ber Reset Pa All Palette Palette A Palette B i lette j Smoothing Software Smooth i ThickenFi Off On neLines j Adjust Off On i FaintLines i Lnwdth Black gray Color i correct Processin Warning T Off l On E i On the Fly TOP T On i Detect img Off Command priority Detected size size GL2 Set Print j Interface EOP Tim panes 10 sec 30 sec 1 min 2 min 5 min 10 min 30 min 60 min i Setup 8 j er 8 i TCP IP 8 IPv4 8 he IPv4 ee Automatic Manual Mode 8 j Proto J DHCP 8 On Off col 5 8 _ BOOTP 8 On o RARP 8 On Off IB Set IPAd XXX XXX XXX XXX 75 i tings 9 dress 9 Basic Guide sued JOU uselos Ae dsiq pue suojesedaQ 76 Menu Structure iPF850 Series First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Subnet XXX XX
52. Printer See Removing the Roll Holder from Rolls Jaded Burp eba sebessey 2 Load the new roll See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer 3 If no barcode was printed on the roll specify the type of paper See Changing the Type of Paper 4 If no barcode was printed on the roll specify the paper length See Specifying the Paper Length 5 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred There is remaining roll paper but because it could not be ad The unused portion of the roll is heavy and this is placing a bur vanced it could not be detected den on the printer It may be helpful to change the printing mode 145 which will change the paper feed timing Basic Guide bess y 1043 jaded Bupe sebessey 146 No Roll Unit iPF850 Series Cause Corrective Action There is remaining roll paper but because it could not be ad Choose a higher level of Print Quality in the Advanced Settings vanced it could not be detected of the printer driver See Giving Priority to Particular Graphic Elements and Colors for Printing No Roll Unit Cause Corrective Action The printer has received a print job that specifies Roll 2 Lower but the Roll Press the Stop button and stop printing Unit is not installed 1 Tu
53. Reference Guide Canon K maserrocrar gt Paper Reference Guide pe About This User Manual e Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric tions or precautions in use Warning Indicates warning items for which operating error poses a risk of death or serious injury To ensure safe A use always follow these warnings Caution Indicates caution items for which operating error poses a risk of injury To ensure safe use always follow these cautions to read this information to prevent troubles malfunctions or damage to equipment or property by operat ing errors Note Indicates helpful reference information and supplemental information on particular topics C Important Indicates important information and restrictions that definitely are to be followed during operation Be sure e Button names and user interface elements Key and button names on the control panel and user interface elements in software such as menus and but tons are indicated as follows in this user manual Control panel buttons Example Press the OK button Control panel messages Example Head Cleaning is displayed Software interface items Example Click OK menus and buttons Basic Guide iPF850 Series About This User Manual Keyboard keys Example Press the Tab key e Cross reference Other pages or manuals that provide related information are indicated
54. Roll Paper Width or Print Image with Actual Size Configuring Settings in Mac OS 1 Access the Page Setup pane 2 Click the width of the loaded roll in the Roll Width list 3 Select the Enlarged Reduced Printing check box 4 Select the Borderless Printing check box Canon iPFioox Printing Preferences Main_ Page Setup Layout Favortes Utity Suppor E Page Sze Borderless Printing Method Fit Paper Size Scale to fit Roll Paper Width Print Image with Actual Size Letter 8 5 x11 19 50 in x 11 00 in Auto Roll Width Orientation AJ raar LAJ Landscape im EG Rotate Page 90 degrees Conserve Paper Paper Source Fol Paper ato lt Roll Paper Width n Rol 1066 8mm Roll Paper Options _ l Output Method Size Options T Defaults ok Cance tony He Page Setup e Paper Source Roll Paper 1 Sal Roll Width 24 in 609 6mm D M Enlarged Reduced Printing Fit Roll Paper Width Scaling 100 5 600 MM Borderless Printing Ci Print Centered x pi _ No Spaces at Top or Bottom lt a a 78 _ Rotate Page 90 degrees B ro _ Free Layout Cancel Print Basic Guide UOHEIEISu IeEMYOS Senes JOA JEU JUSIUBAUOD 103 UOHEIEISu B IeMYOS Senes JOAUG JAW JUSIUBAUOD 104 Large Format Printing iPF850 Series Large Format Printing You can c
55. Specifying the Cutting Method for Rolls Ink Menu First Level Rep Ink Tank Head Cleaning A Job Menu First Level Second Level Third Level Fourth Level Fifth Level Print Job Job List Choose a print job Delete Preempt Jobs 1 L Stored Job Mailbox List Enter a password if Job List Print Delete one has been set Print Job List L Job Log 2 3 beel Choose from informa T Document Name l tion about the latest User Name three print jobs 3 Page Count S Job Status Tl OKT CANCELED i Print Start Time J yyyy mm dd i hh mm ss L Print End Time fyyyy mmidd hh mm ss L Print Time J xxxsec Output Img Size The image size is displayed t Media Type i Paper Consumed _ Paper Length rl Paper Width i Interface USB Network HDD i Ink Consumed p Tot Ink Consumed _ xxx xxx ml l The ink color is dis bone xxx xxx ml Print settings ee here rl Head Height Basic Guide sued JEU uaselos Aejdsiq pue suogeedo sued JOU uselos Ae dsiq pue SU ORJ Menu Structure iPF850 Series First Level Second Level Third Level Fourth Level Fifth Level Temp Humidity Adjustment req 7 Print Job Log
56. Tank To open it lift the stopper of the lever until it stops and then push it down toward the front To close it push it down until it clicks into place c Ink Lamp Red Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened e On The Ink Tank is installed correctly e Off No Ink Tank is installed or the ink level detection function is disabled e Flashing Slowly Not much ink is left e Flashing Rapidly Ink tank is empty d Ink Color Label Load an Ink Tank that matches the color and name on this label Basic Guide sued JEU sped Juu 85 UOHEOO SY JOU JO UU 94 JE SUBL 0 BULedeig 86 Preparing to Transfer the Printer iPF850 Series Printer Relocation Preparing to Transfer the Printer ike OFS ale WOP REINS ele WALSH TU oar E E a 86 eee liee En E see ttcme ete a Mees cee E E teks ae ett Meer este Meese seen een EAE 92 Preparing to Transfer the Printer To protect the internal parts in transit always follow these steps before transferring the printer to a new location Refer to the Setup Guide for details on packing the printer and installing it after transfer O e Be sure to contact your Canon dealer before transferring the printer to a new location Ink may leak and damage Peril the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit mportan G e Depending on the state of the printer part replacement may be necessary when pr
57. The printer The following sounds do not indicate a problem with the printer a makes a sound je during opera e There is a sound of suction from the Platen g tion To prevent paper from rising paper is held against the Platen by suction from Vacuum holes under it E oO e There is a sound when a different size of paper is used and when the Carriage goes from side to side When paper of a different size is used a valve is automatically activated to switch the area for paper suction which may make a sound This mechanism prevents suction from Vacuum holes where there is no paper In addition ink is ejected in sync with the movement of the Carriage back and forth to ensure optimal ink flow At this time the valve automatically switches the area for paper suction which may make a sound S Roll paper makes a fluttering sound during printing There may be a fluttering sound when large paper is advanced e If you suddenly hear the tone for cleaning operations At regular intervals for printer maintenance cleaning operations will begin automatically even if the printer is in Sleep mode e If you suddenly hear the tone for ink agitation At regular intervals to ensure optimal printing quality the ink is agitated automatically even if the printer is in Sleep mode The ink is also agitated automatically under the following conditions Note that other operations are not possi ble while Agitating is displayed on the control panel e After the printer is turn
58. Unity Support E Page Sze Letter 8 5 11 E Borderless Printing Enlarged Reduced Printing Letter 8 5 x11 a ee 8 50 in x 11 00 in E Match Page Size Actual Size a 8 50 in x 11 00 in A atisa Deis ee Paper Source Roll Paper Auto gt Roll Paper Width 44in Roll 1117 6mm P _ Fal Paper asn Output Method Size Options 1 pess ok canei TL pep Page Setup Paper Source Roll Paper 1 Sal Roll Width 24 in 609 6mm _ Enlarged Reduced Printing e Fit Roll Paper Width Scaling 100 Borderless Printing _ Print Centered ak ma pd C No Spaces at Top or Bottom ja V Rotate Page 90 degrees Bp Lp _ Free Layout 5 600 Cancel Print Basic Guide iPF850 Series Borderless Printing Borderless Printing In regular printing a margin required by the printer is added around the original With borderless printing you can print documents without the margin so that the printed image cov ers the entire surface of the paper Borderless printing is only available with rolls Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Borderless Printing check box to display the Information dialog box 3 Click the width of the loaded roll in the Roll Paper Width list 4 Click OK to close the Information dialog box 5 Select Fit Paper Size Scale to fit
59. User s Guide or Paper Reference Guide 3 Right click the printer and then click Properties or Printer Properties 4 Click Preferences or Printing Preferences to display the Printing Preferences dialog box with the printer name added to the title 5 Select the Support sheet and click the User Man ual button Comment Model Canon iP Foon Features Color Yes Paper available Double sided No Letter 8 5 41 Staple No Speed Unknown Maximum resolution 1200 dpi iad eon I T Main _ Page Setup Layout ras Ui Ea Support Information J Accesses the Canon support webpage where you can find the latest printer information check for software updates and browse other information User Manual Connects to the Intemet and displays the printer user s manual Basic Guide lim Hardware and Sound Devices and Printers 4 Search Devices and Printers P Addadevice Addaprinter See what s printing Printserver properties Remove device PEZE gt Devices 2 Printers and Faxes 3 y 10 a QO oO Canon roz State Default Description The Device Stage TM for Canon imagePROGRAF Printe Manufacturer CANON INC Category Printer Model imagePROGRAF Printer Status 0 document s in queue o Cc B S Sharing Pors Advanced Color Management Securty Device S
60. X XXX XXX Mask 9 Default XXX XXX XXX XXX G W 9 DNS Set E Dync ee On Off tings 9 update 9 Pri DNS SrvAddr 9 Sec DNS SrvAddr 9 DNS Host Name 9 J DNS Domain Name 9 _ i IPv6 8 _ pfIPv6 Sup On Off port 8 i IPv6 Stles On Off SAddrs 8 10 t DHCPv6 On Off 8 10 DNS Set DNS Dync Hera peo On Off tings 9 i update 9 j Addr 9 10 i Stateless On Off Addr 9 j Pri DNS SrvAddr 9 j Sec DNS SrvAddr 9 DNS Host Name 9 i DNS Domain Name 9 i Ethernet T Auto De On Off P tect 8 i i Comm Mo Half Duplex Full Duplex de 6 8 i Ethernet 10 Base T 100 Base TX 1000 Base T Type 6 C8 Spanning J Not Use Use Tree 8 MAC Ad b XXXXXXXXXX i dress 8 XX Interface Print 8 Return Defaults 8 _ System Sleep Tim k 5 min 10 min 15 min 20 min 30 min 40 min 50 min 60 min 210 min Setup er 11 Shut Down Off 5 min 10 min 30 min 1 hour 4 hours 8 hours 12 hours Timer i Buzzer_ J Off On if Contrast 4 3 2 1 0 1 2 3 4 Adj Date A p Date e Time Time 8 yyyy mm d hh mm i q 7 Date For yyyy mm dd dd mm yyyy mm dd yyyy mat 8 Language English H48 Francais Italiano Deutsch Espa ol Portugu s Pyccxui nen 0
61. a while until printing is finished A job was printed when Input Resolution in the Con In the Control Panel menu set Input Resolution to 300dpi and print again trol Panel menu was set to 600dpi See Menu Settings 136 Basic Guide iPF850 Series The printer does not go on Other problems The printer does not gO ON eee The printer takes time to start up itheipninerMakesastrange Sounda ra ea rere reer 137 Messages advising to check the maintenance cartridge are not cleared sese eee eee eee 138 Thepintercons mesaNotonink ee eee er RE ne 138 In 2 SeH Re elea 138 The printer does not go on Cause Corrective Action The printer is unplugged Plug the power cord into the outlet and then turn on the printer The specified voltage is not supplied Check the voltage of the outlet and breaker See Specifications The printer takes time to start up Cause Corrective Action The printer may have shut down incorrectly last time This may hap Please wait a while because it may take several minutes to pen after power outages or if the printer is unplugged before it is finish checking the hard disk turned off If an error message is displayed after the hard disk check a In this case the next time power is restored the printer s hard disk is follow the instructions indicated to resolve the problem p checked and startup may take some time 3 If the Printer Makes a Strange Sound Cause Corrective Action o
62. after one or two cycles of Head Cleaning B from the printer menu e If the Display Screen indicates Open top cover and replace the printhead e If your Canon dealer has advised you to replace the Printhead Compatible printheads For information on compatible printheads see Printhead Precautions when handling the Printhead Take the following precautions when handling the Printhead e For safety keep the Printhead out of the reach of children e If ink is accidentally ingested contact a physician immediately Caution e Do not touch the Printhead immediately after printing The Printhead becomes extremely hot and there is a risk of burns e There may be ink around the nozzles of the Printhead you remove Handle the Printhead carefully during re placement The ink may stain clothing Important e Do not open the Printhead pouch until immediately before installation After removing the Printhead from the pouch install it right away If the Printhead is left after the pouch is opened the nozzles may dry out which may affect printing quality Access the menu for Printhead replacement A e When replacing the Printhead immediately after printing wait a few minutes before replacing it The metal parts of can the Printhead become hot during printing and there is a risk of burns from touching these parts aution O e Your hands may become dirty during Printhead replacement Use the gloves provided with the new Printhead for replac
63. ame Contents Medium Setup Guide Instructions for unpacking and setting up the printer and for Printed Manuals installing the software and electronic manuals Quick Guide Contains information such as a guide to exchanging paper Ink Tank and Printhead and cautions for using the product safely Basic Guide Descriptions of basic printer operations Electronic manuals User s Guide Detailed instructions for using the printer Paper Reference Guide This guide describes about the types and specifications of the available media on the printer Setup Guide Quick Guide Basic Guide User s Guide Paper Reference Guide i s con ana Canon Sa Canon ER z a IPPO 2 iPFxxxx En ao To view the User s Guide or Paper Reference Guide To view the User s Guide or Paper Reference Guide display the various manuals on the website from the links in the software installed on your computer e Windows The basic instructions for displaying the User s Guide or Paper Reference Guide from the printer driver are as follows 1 Install the software Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows 2 Click start gt Printers and Faxes or Printer Devices and Printers Basic Guide iPF850 Series To view the
64. andscape 79 Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper Auto x Roll Paper Width 44in Roll 1117 6mm M Roll Paper Options Output Method Size Options Defaults 06 eed Aon Hee Page Setup 3 Paper Source Roll Paper 1 sj Roll Width 24 in 609 6mm Ba V Enlarged Reduced Printing Fit Roll Paper Width Scaling 100 5 600 _ Borderless Printing Print Centered a ma pa C No Spaces at Top or Bottom Ke 78 _ Rotate Page 90 degrees p Lp _ Free Layout Cancel Print Basic Guide iPF850 Series Enlarged Reduced Printing Enlarged Reduced Printing Originals can be printed at larger or smaller sizes as desired 80 120 dL Configuring Settings in Windows 1 Access the Page Setup sheet ZE 2 Click the width of the loaded roll in the Roll Paper Width Faez Sas Larout Favortes LR suppor list E Page Sze Letter 8 5 x11 lt Borderless Printing 3 In the Page Size list click the size of the original as speci fied in the source application RR Pare Wan 4 Select the Enlarged Reduced Printing check box bns g a s 9 5 Select Fit Paper Size Fit Roll Paper Width or Scaling ETE S mg 44 00 in x 57 23 in a Pottrat Aje isba 2 b 79 Rotate Page 90 degrees Conse
65. aries depending on the type of connection See Installing the Software Windows See Installing the Software Mac OS 11 Install the Stacker on the printer by referring to the Stacker Setup Guide Basic Guide UONEOO SY JOU JO UU au JeySue1 O Buuedald 95 UOHEEISu IeMYOS SMOPUI JAU JE UU4 SU Bueu 96 Installing the Software iPF850 Series Software Installation Installing the Printer Driver Windows Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network TCP IP connections The driver installation procedure varies depending on the type of connection Follow these steps to install the software Installing the Software Windows O e When setting up a USB connection connect the USB cable during printer driver installation following the instruc tions displayed Important if you accidentally connect the USB cable first the printer driver may not be installed correctly e When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address 1 Turn me computer on When setting up a TCP IP network connection after making sure the printer is on connect the LAN cable to the Ethernet port on the left side
66. as follows in this user manual Cross reference in the same user manual Example see Menu Structure Cross reference in related manuals Example Refer to the Paper Reference Guide Other cross reference Example See the printer driver help e Figures and software screens e Figures in this user manual may be different from the actual appearance of the printer in some cases e Screens depicted in this user manual for the printer driver or other software may be different from the ac tual screens because of subsequent updates e May we request e The information in this user manual is subject to change without notice e We strive to ensure accuracy of information in this user manual but if you notice errors or omissions con tact support center Basic Guide 8 J d JO UUC Sy 10 SJENUeN 11 Attaching the Roll Holder to Rolls iPF850 Series Handling Paper Handling rolls Aeee Wate Rtolll Gal eree Re ISS aceon aneeaaenoocaqonersqannoosenondaaeanenea uc aanonsbqgndodaanod gan oaaoooaqdanqnesanoeoonon aenocadnoacencancane 12 eac eae loh GI tees ceeetecctesrcttere rete eens steectecerece rer E E E 15 Removingathe Rol lhtronmthe Rinten A st nett tae ee ee aE 21 Attaching the Roll Holder to Rolls When printing on rolls attach the Roll Holder to the roll Rolls have a two or three inch paper core Use the correct attachment for the paper core The printer comes equipped with the 2 Inch Paper Core Attachment install
67. as received Pressing the OK button will advance the paper and then printing will begin e If no print job was received A menu for selection of the type of paper is shown on the Display Screen Press A or Y to select the type of paper and then press the OK button The printer now starts feeding the paper G e Refer to Paper Reference Guide for details on type of paper to select See Displaying the Paper Refer ence Guide Note Basic Guide Jodeg BuljoueH sjeeus BuljpueH Ai Removing Sheets iPF850 Series Removing Sheets Remove sheets from the printer as follows 1 On the Tab Selection screen of the Control Panel press 4 or K to select the Paper tab D Ready OK Paper Menu T 2 S 2 G e If the Tab Selection screen is not displayed press the Menu button O S Note 5 2 press the OK button Z The Paper Menu is displayed 2 g 3 Press A or Y to select Eject Paper and then press the OK button D 7 4 press A or Y to select Cut Sheet and then press the OK button S press A or Y to select Yes and then press the OK button The paper is ejected from the front of the printer 6 As you hold the sheet lift the Release Lever and re move the sheet 7 Lower the Release Lever 28 Basic Guide iPF850 Series Stacker Stacker Stacker se cer acarionasceiceiecne TT 29 InstallingranciRemovingsinerstackerm nthes rite r eee cesarean reas ere tere nen ene ne eee eee 30 Sele Bre ISI KEN ce
68. ay be askew when printed Also the Platen may become soiled which may soil the back of the next document when it is printed l Paper cutting failed Cause There are sheets left on the Ejection Guide There is a foreign object by the Output Tray ob structing the Cutter Unit You are not using the printer under the recom mended environmental conditions for the paper You are using paper that is not compatible with au tomatic cutting The Cutter Unit stops in the middle of cutting In other cases the Cutter Unit may be damaged Corrective Action 1 Lift the Release Lever and remove the paper 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred 1 Lift the Top Cover and remove the foreign object 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Use the printer only where the recommended environmental conditions for the paper are met Note that various environmental conditions are recommended for various types of paper For details on the recommended environmental conditions for paper see the Paper Reference Guide See Displaying the Paper Reference Guide Specify Manual as the cutting method and cut the roll manually See Spe
69. being drawn out or during initialization immediately after replacing the Mainte nance Cartridge The Maintenance Cartridge may become damaged or ink may leak out e To prevent ink from leaking from a used Maintenance Cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains e Ink adheres to the top of the Maintenance Cartridge after it has been used Handle the Maintenance Cartridge carefully during replacement The ink may stain clothing Confirm the message When the Maintenance Cartridge is almost empty a message is shown on the Display Screen According to the message replace the Maintenance Cartridge or prepare a new Maintenance Cartridge See When to Replace the Maintenance Cartridge Ready OK Setting Adj Menu H Maint cart The level is low If a message is displayed requesting Maintenance Cartridge replacement you can skip the step Access the menu for Maintenance Cartridge replacement Follow the instructions in Replace the Maintenance Cartridge Hi Maintenance H Replace the cartridge full MaintCart keeping it level 4Pause 4Pause lt gt E Basic Guide iPF850 Series Replacing the Maintenance Cartridge Access the menu for Maintenance Cartridge replacement 1 On the Tab Selection screen of the Control Panel press 4 or K to select the Settings Adj tab LC 11 Ready OK Setting Adj Menu H Maint cart The level is
70. ble connected disconnect the cable from the printer Switch the printer off and on again then connect the cable again Restart the computer to enable the settings Restart my computer now C Restart my computer later Basic Guide UONE EJSU VEMJOS 97 UOHEIEISU IeEMYOS SO W JSAU JUU Y Bulesu 98 Installing the Software iPF850 Series Installing the Printer Driver Mac OS Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network Bonjour or IP connections Follow these steps to install the software Installing the software O e When the printer is used over a network the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address Important Aner making sure the computer and printer are not connected by a cable turn the computer on 2 Insert the provided User Software CD ROM for the appropriate operating system in the CD ROM drive 3 Follow the instructions displayed to complete instal 44 inf Printer Setup lation Starting to install the helper tool Helper tool is necessary for the setup operations To continue the installation click the Next button If you want to view the basic operation of the printer click Basic Guide
71. bles and Maintenance Ink Tanks Replacing Ink Tanks Compatible ink tanks For information on the compatible ink tanks for this printer see Ink Tanks Replacement ink tanks in 330 ml 11 2 fl oz and 700 ml 23 7 fl oz capacities are supported e Depending on the color you can also use an ink tank with a different capacity Note Precautions when handling ink tanks Take the following precautions when handling ink tanks e For safety keep ink tanks out of the reach of children Caution If ink is accidentally ingested contact a physician immediately O e There may be ink around the ink supply section of ink tanks you removed Handle ink tanks carefully during replacement The ink may stain clothing Important e Do not install used ink tanks in another model of printer This will prevent correct ink level detection which may damage the printer or cause other problems e We recommend using up an Ink Tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks e Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality How to replace an Ink Tank 1 Confirm the message 2 Access the menu for Access the menu for Ink Tank replacement Otherwise open the Ink Tank Cover 3 Remove the Ink Tank e Remove the Ink Tank 330 ml e Re
72. caoeriecnrsaraarekasariciae aaaecr adie etait Teco ae acnaeeers 162 MTOTO GD IS TT 152 Wrongimaintemnancsicanhidge cer cencetinceegen erandener aren crac T N E A eelandkrerieeen quae ngan nacre 157 WSARe Te OLA TMT Stele EE vaionontaneinoaacenAbece E E erste 155 m 2 z 0 B amp D G 2 z o P amp B 164 Basic Guide Index A Adjust Length ss assscsgia sss cossa isar 108 109 Adj st Printer ii2c c0chi idderies teeueeehrneee eens tel 108 Adobe RGB cceseccccsseeceseeeeeneeceesnenereseceeteeseeeeseneees 5 C GAD E E apeiaeuhetenceastiesscensdaesdesndevine 109 Cleaning Clearing a Jammed Sheet Cutting Mode seseina aeaaeae aaa D Device Setup UW eee eee eee eee ee 134 E Ejection Guide 2 16 22 36 61 80 94 113 119 F Feed ei 108 G GARO Wxxxx x represents a number sese ee eee 161 H Hardware ETOT ve casei ceesseens ceaete vans seeeserinescedeeveceesstiiees 161 Head Cleaning ccs cccescenceseccteesenceseenmesenceeeseeeeesees 61 Head Cleaning A scccccccecsccnecsecenstnsceeesecceeeseeeneteneeess 62 Head Cleaning B cccciisnetsiecsete hint Ateeciestesdetdeavesete 61 Holder Stopper cariere eraren aduanen 80 l If a message is displayed eee 54 INK IG Vel T 138 Ink level detection sese eee eee 138 L Large Format Printing sss sees eee eee ee eee eee 104 M Maintenance Cartridge sese eee eee 3 54 81 157 Media Take up Unit
73. carrying the printer have six people hold it by these handles under both sides b USB Port Connect a USB cable to this port The printer is compatible with Hi Speed USB connections Basic Guide iPF850 Series Top Cover Inside c Ethernet Port Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and commu nication is possible between the computer and printer d Manual Pocket Store printer manuals in this pocket e Accessory Pocket Store assembly tools Roll Holder attachments and other items in this pocket Power Supply Connector Connect the power cord to this connector g Roll Unit Power Supply Inlet Connect the connection cord for the Roll Unit h Media Take up Unit Power Inlet Connect the connection cord for the Stacker Top Cover Inside a Top Cover Roller Prevents paper from rising when ejected Basic Guide sued JOU sped Ja 83 sued Je UUd sped Je Ud 84 Carriage iPF850 Series b Paper Alignment Line Align paper with this line when loading it Carriage Moves the Printhead The carriage serves a key role in printing See Carriage Carriage Shaft The Carriage slides along this shaft Paper Retainer Important in supplying the paper This retainer holds paper as it is fed Platen The Printhead moves across the platen to print Vacuum holes on the platen hold paper in place Borderless Printing Ink Grooves For
74. catching ink outside the edges of paper during borderless printing Cleaning Brush When cleaning inside the printer under the Top Cover use this brush to sweep away paper dust on the Platen Also use the brush to move the blue Switch on the Platen Cutter Rail The Cutter Unit passes over this rail to cut paper Cutter Unit A round bladed cutter for automatic paper cutting Linear Scale The linear scale serves a key role in detecting the Carriage position Be careful not to touch this part when cleaning inside the Top Cover or clearing paper jams Switch Set the switch to the side opposite e if the edges of printed images are blurred Set the switch to the e side before borderless printing See Setting the Blue Switch on the Platen Carriage a b Printhead Fixer Cover Holds the Printhead in place Printhead The printhead is equipped with ink nozzles The carriage serves a key role in printing Basic Guide iPF850 Series Ink Tank Cover Inside c Printhead Fixer Lever Locks the Printhead Fixer Cover d Angle Adjustment Lever Use this lever to fine tune the printer to correct misalignment of printed lines Ink Tank Cover Inside Note The figure shows the printer as loaded with 700 ml 23 7 fl oz Ink Tank a Ink Tanks Cartridges of ink in various colors b Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it Lift and lower the lever when replacing an Ink
75. cifying the Cutting Method for Rolls For information about paper that is compatible with automatic cutting see the Paper Reference Guide See Displaying the Paper Reference Guide If the Carriage is out move the Carriage out of the way away from the paper If the Cutter is out move the Cutter to the right side away from the paper and remove the jammed paper See Clearing Jammed Roll Paper If the paper cannot be cut using the Cutter Unit specify Manual as the roll cutting method and cut the roll manually See Specifying the Cutting Method for Rolls Contact your Canon dealer for assistance End of paper feed Cause Corrective Action Although an attempt was made to advance the paper manually it reached Canceling manual advancing the limit position that can be advanced See Feeding Roll Paper Manually Rel lever is in wrong position Cause The Release Lever is up Cause Corrective Action Lower the Release Lever If the error occurs again turn off the printer and wait a while before restoring power Borderless printng not possible Corrective Action The print job received specifies Follow these steps to change the settings of the print job to enable borderless printing a type or width of paper that is not compatible with borderless 1 Press A or Y to select Stop Printing and then press the OK button printing 2 Make sure the correct printer driver for the printer is se
76. ct Print and then press the OK button to resume printing Howev er note that this error may cause paper jams and affect the printing quality GL2 Wxxxx The memory is full xxxx is 0501 0903 or 0904 Cause Corrective Action The printer memory is Because the entire print job could not be received the printer may not be able to print the entire original F full Check the printing results In the Control Panel menu setting On the Fly to On may enable printing However check the printing p results because the image may be incomplete in some cases je Q oO GL2 W0502 The parameter is out of range Cause Corrective Action B A parameter specified in a HP GL 2 command is out of the suppor Check the print job nO amp ted range If you have specified ProcessingOption gt Warning gt On in 5 the Control Panel menu set it to Off instead Q o a a GL2 W0504 This command is not supported E Cause Corrective Action S The printer has received an unsupported HP GL 2 com Check the print job mand If you have specified ProcessingOption gt Warning gt On in the Control Panel menu set it to Off instead 160 Basic Guide iPF850 Series GARO Wxxx x represents a number Other Messages GARO Wxxxx x represents a NUMDE N eee ee ERROR Exxx xxxx x represents a letter or number Hardware error XXXXXXXX XXXx x represents a letter or number Re JoCLo elie SW 0 OYe We A E artic icerneceomencr barr TT 161 Ie
77. d Maintenance Cartridge level as you put it in the plastic bag Expel excess air from the plastic bag and seal the zipper S Confirm the Maintenance Cartridge is right side up put it in the box with the packaging material attached and store it so that it stays level 56 Basic Guide iPF850 Series Replacing the Maintenance Cartridge C e Always put the used Maintenance Cartridge back in the box and store the box on a flat surface Also seal the zipper thoroughly Otherwise ink may leak and cause stains Important G e Put the used Maintenance Cartridge in the plastic bag of the new cartridge and dispose of it in accord ance with local regulations Note 6 Wipe away any soiling on the Maintenance Cartridge Cover C e Support the Maintenance Cartridge Cover from underneath as you wipe it Important 77 Keeping the new Maintenance Cartridge level insert it all the way in The printer now initializes the Maintenance Cartridge C e Do not remove the Maintenance Cartridge during initialization immediately after replacing the Mainte nee nance Cartridge The Maintenance Cartridge may become damaged mporta amp Close the Maintenance Cartridge Cover e f you did not perform the operation in Access the menu for Maintenance Cartridge replacement this is the end of the procedure and you do not need to press the OK key in the next step Basic Guide SOUBUBIUIE pue SE qeWNSUOD DDS SOUBUEIUIe
78. d length of the paper Basic Guide iPF850 Series Removing the Roll from the Printer welts Barcodes Printer Operation After the Paper is Fed emainRoll On Not prin A menu for selection of the type and length of paper is shown on the Display Screen ted Press A or Y to select the type and length of paper loaded and then press the OK button C e Cut the edge of the roll using the Paper Cutting function if the edge is creased or soiled See Speci fying the Cutting Method for Rolls Important G e For details on types of paper to select see the Paper Reference Guide See Displaying the Paper Ref Note erence Guide e Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing qual ity See Automatic Adjustment to Straighten Lines and Colors Removing the Roll from the Printer Remove rolls from the printer as follows If the Stacker is installed on the printer first remove the Stacker from the printer See Installing and Removing the Stacker On the Printer e f you need to cut a printed roll select Paper Cutting in the printer menu and cut the roll at the desired position Note See Specifying the Cutting Method for Rolls Removing rolls from the Roll 1 Upper position 1 On the Tab Selection screen of the Control Panel press dor K to select the Paper tab D Is Ready OK Paper Menu S Plain Paper 2Plain Paper G e If the Tab
79. d paper dust from the Paper Retainer a roller b and rubber roller c which become soiled easily Using a damp cloth that you have wrung out completely 37 Cleaning the Printer also wipe away soiling from the entire tray d At this time 4 Close the Canopy Turn the printer on ESI 63 Basic Guide SOUBUBIUIE pue SE qeWNSUOD JO UU 94 BUIUeS Q 64 Cleaning the Stacker iPF850 Series 6 ifroll paper is not loaded in the printer load roll paper in the printer See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer 7 fthe Stacker is removed from the printer install the Stacker on the printer See Installing and Removing the Stacker On the Printer amp Turn the Stacker on I LH LH E FT mn a T CC E S a 9 9 Message Stop Power e A message is displayed on the Display Screen If you are unable to execute paper advance feed the paper using the following procedure Note 1 Press the Back button to display the Tab Selection screen 2 Press the Load button 3 When a message is displayed press A or Y to select Reload Roll Paper and then press the OK button 10 Press the Y button to advance the roll paper until ap proximately 20 cm 7 87 in is ejected into the tray Basic Guide iPF850 Series Cleaning the Stacker 11 Press the Cut button to cut the roll paper G e Do not remove the c
80. d paper with paper of the type and size you have specified in the printer driver See Loading and Printing on Rolls See Loading and Printing on Sheets Press A or Y to select Print and then press the OK button to resume printing However note that this error may cause paper jams and affect the printing quality The paper is too small Cause Corrective Action When Detect Mismatch in the Control Press A or to select Print and then press the OK button to resume printing Panel menu is set to Pause or Hold Job However note that this error may cause paper jams and affect the printing quality paper smaller than the size specified in the printer driver is loaded Adjust the paper size setting in the printer driver to match the size loaded in the print er as follows 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper size setting in the printer driver to the size loaded in the printer and try printing again Replace the loaded paper with paper of a size that matches the size setting in the printer driver as follows 1 Press A or Y to select Change Paper and then press the OK button to stop printing 2 Replace the loaded paper to match the settings in the printer driver and try printing again See Loading and Printing on Rolls See Loading and Printing on Sheets When Detect Mismatch in the Control You can continue to print but note that this error may cause problems
81. de the top cover before loading paper See Cleaning Inside the Top Cover Removing rolls from the Roll 2 Lower position 1 On the Tab Selection screen of the Control Panel press 4 or K to select the Paper tab LOT Gi Ready OK Paper Menu S Plain Paper Plain Paper e f the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Paper Menu is displayed 3 Press A or Y to select Remove Roll and then press the OK button 4 Press A or Y to select Roll 2 Lower and then press the OK button S press A or Y to select Yes and then press the OK button The roll is rewound C e If you have selected ManageRemainRoll gt On in the Control Panel menu a barcode is 8 a a Important printed on the leading edge of the roll 58 58 os ise oes a a BR Do not remove the roll before the barcodeis I M aan S Ta BBB F annus printed You will be unable to keep track of the amount of roll paper left See Keeping Track of the Amount of Roll Paper Left 6 Check that No Paper Loaded is displayed on the Display Screen and then grasp the Roll Unit Lever a and pull out the Roll Unit Basic Guide Jodeg BuyjoueH J 1 SOU Buljypue 23 Removing the Roll from the Printer iPF850 Series 77 Using both hands rotate the Roll Holder in the direc tion of the arrow to rewind the roll T a E W C S 8 Remove the Roll Holder
82. djustment 153 Setup Guide Messages regarding prinineads 155 Quick Guide Messages regarding the maintenance cartridge 157 Basic Guide Electronic manual Messages regarding the hard disk sese 158 User s Guide Electronic manual Messages regarding HP GL 2 oo ce ceecececeeeeeeeeeeneeenees 160 Paper Reference Guide Electronic manual Other Message S wis jo sc05 ihe boas sisi ea aia EEEa 161 edi a tic oc atsecesseecsiten te eetuenteces cet crus Deeeaven ote 163 Read this manual before attempting to operate the printer Keep this manual in a handy location for future referencing verl 00 2014 11 21 ENG 8 J d SUORNEDAId EJES Safety Precautions iPF850 Series Preface Safety Precautions SEA LCS rs N10 deer a ci nea unas E A ert Gace nen cei sade E E EE E E E epee 2 Gea GIP G 4 Safety Precautions Follow the warnings and precautions below to use the printer safely Do not perform any operations or procedures other than as described in this manual Doing so may result in unexpected accidents and can cause a fire or elec trical shocks Printer location A e Do not set up the printer in any location exposed to alcohol thinner or other volatile liquids If these substances Wari come into contact with electrical components inside the printer there is a risk of fire or electrical shock arning A e Never install the printer on an unstable or vibrating surface If it falls over this could ca
83. down the error code E and message turn off the printer and contact your Canon Turn off printer dealer for assistance wait then turn on again OK Printer Info Top cover is open Cause Corrective Action 161 The printer has detected that the Top Cover is Open the Top Cover fully remove any foreign objects and close the Top Cover open again Basic Guide Prepare for parts replacement iPF850 Series Cause Corrective Action The printer has detected that the Top Cover is If the error occurs again close the Top Cover turn off the printer and wait a while open before restoring power l Prepare for parts replacement Cause Corrective Action It is almost time to replace consumables You can continue to use the printer for some time until Parts replacement time has for which service is required passed will be displayed Contact your Canon dealer for assistance l Parts replacement time has passed Cause Corrective Action It is past the recommended time to replace consumables for which service is required Contact your Canon dealer for assistance Unknown file Cause Corrective Action Data sent to keep the printer up to date such as pa Check the data Turn off the printer and wait a while before restoring power per information is in the wrong format and then resend the data You have uploaded firmware for a different model Check the firmware version Turn off the printer and wait a while before re stor
84. dren If a child licks or ingests ink acci lt dentally seek medical assistance immediately Caution e If ink accidentally gets in your eyes immediately rinse with water If ink gets on your skin immediately clean it off with soap and water If irritation persists in your eyes or on your skin contact a physician immediately e Avoid dropping or shaking printheads ink tanks and maintenance cartridges Spilled ink can stain clothing and the work area e Never touch the electrical contacts of the Printhead after printing The contacts become extremely hot and can cause minor burns Basic Guide 8 J d suonnecalg EJES 8 J d suoNNecalg EJES Legal Notices iPF850 Series Other A e Never disassemble the printer or attempt repairs There are high voltage parts inside the printer that can cause a fire or electrical shock Warning e Never use flammable sprays around the printer The gas of flammable sprays can cause a fire or electrical shock if it contacts high voltage points inside the printer e Never touch the cutting edge of Cutter Unit a This could cause personal injury e Never insert your hand into the printer while it is printing Moving parts inside the printer can cause injuries Caution Never place anything on the printer such as small metal objects paper clips staples liquids any type of liquid container that contains flammable liquids alcohol benzene etc If such objects fall into
85. duct Off On t VacuumStrngth J Automatic Strongest Strong Standard i Weak Weakest L Scan Wait Time Dry time Je Off 1 sec 3 sec sec 7 sec 9 i sec Area 5 ees hee area Lead ing edge Basic Guide iPF850 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level j Roll DryingTime J Off 30 sec 1 min 3 min 5 min 10 min i 30 min 60 min L NearEnd RollMrgn __ 3mm 20mm i NearEnd Sht Mrgn T 3mm 20mm BordlessOversize _ Standard Little Width Detection Off On Return Defaults L Paper Details Keep Paper Type Off On 1 For information on the types of paper the printer supports refer to the Paper Reference Guide See Displaying the Paper Reference Guide Types of paper in the printer driver and related software as well as on the Control Pan el are updated when you install the printer driver from the User Software CD ROM or if you update paper information with the Media Configuration Tool See Updating paper information 2 For information on the sizes of paper the printer supports see Paper Sizes 3 Available only if ManageRemainRoll is On 4 Available only if Width Detection is Off 5 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 6 see
86. e depending on the version restart the print job as follows S io 1 Right click the printer icon in the Printers and Faxes or Printers window 2 2 Click Resume Printing in the menu a S In Mac OS restart the print job as follows 1 Click Print amp Scan This is identified as Printers amp Scanners or Print amp Fax in other versions of Mac E OS G Y 2 Choose the printer 2 O 3 Click Open Print Queue to open a window Z s 4 Click Resume Printer or Resume The printer does not respond even if print jobs are sent Cause Corrective Action In the Control Panel menu Pause Set Pause Print to Off Print is On See Pausing Printing In the Control Panel menu Use Set Use USB or Use Ethernet to On USB or Use Ethernet is set to Off See Menu Settings You have selected Save in mail Print the job saved on the printer s hard disk box in Output Method on the print See Printing Saved Jobs er Print jobs are pending Manage the jobs on hold and print as needed See Managing Pending Jobs Printing or Deleting Jobs on Hold The Stacker is not ready If Stacker not ready or Cutting Mode not Automatic is displayed on the Control Panel Display Screen clear the error See Stacker not ready Gas 123 See Cutting Mode not Automatic Gana The Stacker position is incorrect To print using the Stacker install the Stacker on the printer correctly Basic Guide Ink Filing is displayed iPF850 Serie
87. e film cannot be detected Platen See Cleaning Inside the Top Cov er 143 Basic Guide Insufficient paper for job iPF850 Series Insufficient paper for job Cause Corrective Action The printer has received a print job longer than the amount of roll paper left when Manag Press A or Y to select Print and eRemainRoll in the Control Panel menu is On then press the OK button to resume printing However the roll paper may run out during the print job and you may not be able to print all of the document Press A or Y to select Change Pa per and then press the OK button to stop printing See Removing the Roll from the Printer See Loading Rolls in the Print er Press A or Y and select Stop Print ing or press the Stop button to stop printing This paper cannot be used as size is not supported Cause Corrective Action Paper that is too large for the printer has been Lift the Release Lever and load paper of the correct size loaded See Paper Sizes m Paper that is too small for the printer has been Lift the Release Lever and load paper of the correct size loaded See Paper Sizes 2 Paper has been loaded that is too small to Lift the Release Lever and load unused paper A4 Letter vertical or larger More print the test pattern for printhead adjustment than one sheet may be required depending on the adjustment or nozzle checking Cannot print as selected Another rol
88. e Cartridge cannot absorb After confirming that the printer has stopped operating replace the Maintenance enough ink for Printhead cleaning or other oper Cartridge ation See Replacing the Maintenance Cartridge Maintenance cartridge full Cause Corrective Action The Maintenance Cartridge is full After confirming that the printer has stopped operating replace the Maintenance Cartridge See Replacing the Maintenance Cartridge Maintenance cartridge problem Cause Corrective Action An incompatible or used Maintenance Cartridge has Install an unused Maintenance Cartridge specified for use with the printer been installed See Replacing the Maintenance Cartridge Bppyeo soueus UleW sy DUIDJGDa sabessa 157 Basic Guide Hard disk error iPF850 Series Messages regarding the hard disk Hard disk error TSS perea STE rerreren rc aercmecrurrecrrececr riers tere receernertrescer errrer race 158 late kinatel Moyo tei 0 e a a e e A A E A ancora ee erricct artes me rorere err creer 158 Mailiboxafulli Now onimtinghwithhoUtssavi a 158 NIS eT ee TAWA ereer acer aaesenccee seeececriecieceineier clear ceneceeiee sce tderrien Ger aencarere cr tecee re cere are eelcaeaarseceeae scenes ier aceearer eeteaecren 158 ISU ali ol Ds Stored einerers cement geticcoact E E E A A E 158 Mapo N D eee HIV STG STG 158 Hard disk error Cause Corrective Action The format of the printer s hard Press the OK
89. e Control Panel set Auto Rotate to Off and print again ES RTL commands when Auto Rotate is On in the See Menu Settings e Control Panel menu N Y The plotter origin is incorrect Set Detect img size to Command priority or Detected size in the Control S Panel menu Z See Menu Settings Oversize in the Control Panel menu is set to Off Set Oversize to On in the Control Panel menu See Menu Settings i Lines are printed too thick or thin in HP GL 2 print jobs Cause Corrective Action The Width setting in the Control Panel Change the Width setting configured in Pen no of the Palette A or Palette B selected menu is incorrect in the Control Panel menu See Menu Settings ThickenFineLines in the Control Panel If fine lines are printed faintly setting ThickenFineLines to On will print the lines more menu is set to Off distinctly See Menu Settings The Ln wdth correct setting in the Con Change the Ln wdth correct setting in the Control Panel menu trol Panel menu is incorrect See Menu Settings 135 Basic Guide HP GL 2 jobs are printed In monochrome or color iPF850 Series HP GL 2 jobs are printed in monochrome or color Cause Corrective Action The Color Mode setting in Check the Color Mode setting in the Control Panel menu the Control Panel menu is See Menu Settings incorrect However for optimal Printhead performance the printer consumes trace amounts of color ink even when Monochrome is selected
90. e Release Lever and remove the jammed paper in the printer during See Clearing Jammed Roll Paper GC printing See Clearing a Jammed Sheet GAI 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Basic Guide iPF850 Series Roll x jam x is 1 Upper or 2 Lower Manually rewind the roll all the way and press OK Cause Corrective Action A paper jam occurred 1 Rewind paper on the Roll Holder manually all the way and then press the OK button when advancing the pa per 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Lift the release lever and remove the paper Cause Corrective Action A paper jam occurred in the printer during printing Lift the Release Lever and remove the jammed paper See Clearing Jammed Roll Paper 22555 See Clearing a Jammed Sheet 3255 E Roll x jam x is 1 Upper or 2 Lower Lift the release lever Cause A paper jam occurred 1 Lift the Release Lever and remove the jammed paper in the printer during See Clearing Jammed Roll Paper GAK printing See Clearing a Jammed Sheet A 2 If Not finished printing Finish printing remaining jobs is shown on the Display Sc
91. e qno 1 Jodeg BulpseBey swajqold e f paper remains in the lower part of the printer push it to the floor with your fingers Note If the paper does not drop to the floor or to the lower part of the printer fold an A4 sheet three times insert it through the gap of the Platen a and the Paper Retainer b and push the jammed paper out 120 Basic Guide iPF850 Series Troubleshooting When Paper Jams are not Found 7 Lower the Release Lever and close the Top Cover 8 Ina crouching position push the Roll Unit in 9 Turn the printer on See Turning the Printer On and Off Basic Guide Buljoouse qnol Jodeg BulpreBey swajqod 121 Roll paper cannot be inserted into the Paper Feed Slot iPF850 Series Roll paper cannot be inserted into the Paper Feed Slot Cause Corrective Action The roll paper is warped Straighten out curls and reload the roll Paper is jammed by the paper feed slot Remove the jammed paper See Clearing Jammed Roll Paper A See Clearing a Jammed Sheet 225 R The paper source selection is incorrect Press the Load button and select the paper source If paper cannot be advanced from Roll 2 Lower Connect the Roll Unit Cable firmly to the Roll Unit Power Supply Inlet and the the Roll Unit Cable is disconnected inlet on the roll unit Cannot load sheets Cause Corrective Action The paper source selection is incorrect Press the
92. e screws firmly A e Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain x and other injuries Caution e When moving the printer firmly grasp the Carry ing Handles a under each side The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer 2 Remove tape and packaging material attached to the printer Also open the Top Cover and remove stoppers and spacers inside the printer Basic Guide UONEOO SY JOU JO UU BU JEJSUBL 0 BUedaig 93 UOHCOO SY JOU JE UU au JeySue1 O BULedald 94 Reinstalling the Printer iPF850 Series 3 Ln the Ejection Guide and attach the four Ejection Supports to the back of the Ejection Guide 4 Connect the power cord to the Power Supply Connector on the back of the printer 5 Plug the power cord into the outlet 6 Dress the power button to turn the printer on When the message Has printer been reinstalled Do not load ink tanks yet is displayed select Yes and press the OK button 7 Open the Ink Tank Cover and install the ink tanks Message Basic Guide iPF850 Series Reinstalling the Printer 8 Attach the Roll Holder to the Roll Media See Attaching the Roll Holder to Rolls Q Load the Roll Media in the printer See Loading Rolls in the Printer 10 install the software Note that the driver installation procedure v
93. e settings tc op g 1 Load the paper S e Attaching the Roll Holder to Rolls 8 e Loading Rolls in the Printer 3 e Loading Sheets in the Printer S 2 On the Tab Selection screen of the Control Panel press 4 or K to select the Settings Adj tab SE Ready OK Setting Adj Menu Tot Print Area m2 678 0 G e f the Tab Selection screen is not displayed press the Menu button Note ee a Press the OK button The Set Adj Menu is displayed 4 press A or Y to select Adjust Printer and then press the OK button S Press A or Y to select Feed Priority and then press the OK button 108 6 press A or Y to select Adj Priority and then press the OK button Basic Guide iPF850 Series Adjusting Line Length 7 Press A or Y to select Automatic Print Quality or Print Length and then press the OK button Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length use Adjust Length to adjust the amount that paper is advanced There are two options in Adjust Length AdjustmentPrint and Change Settings e AdjustmentPrint After a test pattern is printed you will measure the discrepancy based on the results of printing e Change Settings No test pattern is printed Instead you will measure a document already printed to determine the discrepancy Additionally two modes are available in both AdjustmentPrint and Change Settings A High or B Standard Draft Choose the mode that s
94. e the Stacker from the printer See Installing and Removing the Stacker On the Printer e Always load rolls when the printer is on If the printer is off when you load a roll the paper may not be advanced correctly when you turn the printer on Important e Before loading a roll confirm whether the inside of the Top Cover or the Ejection Guide is soiled If soiled we recommend cleaning in advance See Cleaning Inside the Top Cover Basic Guide Jodeg BuljpueH J U SOU DUIDLUS 15 Jodeg BuljoueH J 1 SiO Bulypuet 16 Loading Rolls in the Printer iPF850 Series Loading rolls in the Roll 1 Upper holder 1 Dress the Load button Message 2 press A or Y to select Roll 4 Upper and then press the OK button 3 Open the Top Cover and lift the Ejection Guide ES G e f any cut sheet has been fed or roll paper that will not be used has been fed from Roll 1 Upper a message is shown requesting you to remove it Note press A or Y to select Yes and then press the OK button Remove the paper and go to the next step e If roll paper is loaded in Roll 1 Upper but Roll 1 Upper is not selected as the paper source a message asking you whether or not to change paper is displayed Press A or Y to select Load and then press the OK button Remove the paper and proceed to the next step Holding the Roll Holder so that the side with the white gear faces the side of the Roll Holder Slot
95. ed Jodeg BuljoueH Using the 2 Inch Paper Core Attachment Using the 3 Inch Paper Core Attachment Roll Holder Side Holder Stopper Side Roll Holder Side Holder Stopper Side No Attachment Needed 2 Inch Paper Core Attachment 3 Inch Paper Core Attachment 1 3 Inch Paper Core Attachment 2 J 1 SiO Bulypue A e Set the roll on a table or other flat surface so that it does not roll or fall Rolls are heavy and dropping a roll may cause injury Caution Jury 12 Basic Guide iPF850 Series Attaching the Roll Holder to Rolls C e When handling the roll be careful not to soil the printing surface This may affect the printing quality We recom ec mend wearing clean cloth gloves when handling rolls to protect the printing surface mportan e Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll G e For details on supported sizes and types of roll paper see Paper Sizes or the Paper Reference Guide See Paper Sizes See Displaying the Paper Reference Guide e To view instructions as you attach the Roll Holder press the Navigate button See How to View Instructions With Navigate Un the Holder Stopper lever a from the shaft side to unlock it Holding the Holder Stopper at the position indicated b remove it from the Roll Holder
96. ed press the Menu button Note 2 press the OK button The Ink Menu is displayed 3 Press A or Y to select Rep Ink Tank and then press the OK button Instructions are displayed on the Display Screen 38 Basic Guide iPF850 Series Replacing Ink Tanks Remove the Ink Tank 330 ml 1 Open the Ink Tank Cover of the tank for replacement and check the Ink Lamp The Ink Lamp flashes quickly if there is no ink left C e Avoid hitting the printer when replacing an Ink Tank Handle the printer gently when replacing tanks Jolting the printer during printing may deteriorate print lity ingore g p gp g may deteriorate print quality 2 Un the stopper a of the Ink Tank Lock Lever for the color to replace Lift the Ink Tank Lock Lever until it stops and then push it down to the front e Push the Ink Tank Lock Lever down until it locks Noe Make sure the Ink Tank Lock Lever does not return to the original position 3 Hold the Ink Tank by the grips a and remove it Press the OK button Basic Guide BOUBUBIUIE pue SE qeWNSUOD syue yu 39 SOUBUBIUIE pue SE qeWNSUOD syue NU 40 Replacing Ink Tanks iPF850 Series J Open the Ink Tank Cover of the tank for replacement C e If there is still ink in the Ink Tank you removed store it with the ink holes a facing up Otherwise ink may leak and cause a Important gtains Put the removed Ink Tank in a plastic bag and seal it d e
97. ed on In other cases contact your Canon dealer 137 Basic Guide Messages advising to check the maintenance cartridge are not cleared iPF850 Series Messages advising to check the maintenance cartridge are not cleared Cause Corrective Action The printer has not detected the new Mainte Remove the new Maintenance Cartridge you have just installed and insert it nance Cartridge that was used to replace the old again firmly one See Replacing the Maintenance Cartridge The printer consumes a lot of ink Cause Corrective Action Many full page color images In print jobs such as photos images are filled with color This consumes a lot of ink This does not are printed indicate a problem with the printer Head Cleaning B in the Con Head Cleaning B in the Control Panel menu consumes a lot of ink This does not indicate a prob trol Panel menu is executed lem with the printer Unless the printer has been moved or stored for a long period or you are frequently troubleshooting Printhead problems we recommend not performing Head Cleaning B to the ex tent possible You have just finished initial in After initial installation or at the first time use after transfer ink flows into the system between the stallation when more ink is Ink Tank and Printhead consumed to fill the system Although the amount of remaining ink may drop as a result it does not indicate a problem The Printhead nozzles are Check for nozzle cloggin
98. eeceseeictee ser adres eae eE e e CEEA 142 Sar aM Sma 1 143 RIII i ee E E A E AA E 143 Insufficient paper for job 144 MMs paper cao De Sed els Se S MIO SUP Oer E e 144 Cenna pimi es sekere Anner AlS N T 2 a000 0000010000000 144 Rollpnningis selected Zrrrir E 144 Roll printing is selected but sheets are loaded e 144 Rollpais selectedacismle Wpmenion2a e T 145 ae IE Gea 4 Its 1 Uloy vein reir 2 LONEN oaase inara On ooe 145 Niet Sell RT E E E E E eoaaernbodcei ice acer HeReeoeHL ED 146 AS NTS SIs Ia 210 becraereeeeerecr meng ree A N N A A A A A rene ere E pre 146 Sheet printing is TTT Reg lamprimtingisiseectedibutrarollisloaded 2e n cee ctererte scenes eerie ore ere eee eee resent ere eee ee eeeee 146 SISTR 146 Roll x jam x is 1 Upper or 2 Lowen wee 147 Papemloade T A 147 Pa merge HIG LT cles cers ceces sore cece seers erect se eae oer s Sete A re ea eS 148 F Sne Your oval ole A 6 200 kxeetersareenete mene seseriatee E A A a r acct a E A torent 148 PEEVE AW ie late Tb T ae E E E A E E E A A E acer A erie 148 D dp jad Sieen C 148 E Rapempositioninotsuitableror porden sS ol AULAYS aao 149 Belec nieas e E E an E E A race silt decir aus av sner Geese seats re taeeay shee cease Seer Geese ET 149 S RI Hnis CORS aeeoea aaeanoa aA eaaa EOE 149 D ie STACK e Gees UT 149 7 CNE EAIA NN RE T 150 z Q 2 a MediaType Mismatch E Cause Corrective Action S You tried to print a test patter
99. eee eee ee eee 83 Menu Operations 0 0 0 0 see eee eee ee ee eee 68 Menu SH e T ccscte ceeeceetccecvadatecuvarenegueeeecctiaenineneetaartte 72 N Vele 68 P Paper Feed SOL eee 17 80 81 122 POWT iis ssiasicaivecsacecacsvsssebacvedseviasacadancaacs 2 68 82 83 94 Preparing to Transfer the Printer Print Priority Printer menu Printhead sese 3 48 61 80 84 106 127 155 R Removing printer dera sss sese eee eee 134 Removing the Roll Replace P head iaiia reaa nae raaa RSE Replacing Ink Tanke eee eee eee ee eee eee 37 Roll Holder sss 12 16 22 80 83 95 Rotate Page 90 degrees eee 102 Ww When to replat iinan ennenen aea 48 165 iPF850 Series Basic Guide ENG CANON INC 2014
100. ement Important e Prepare a new Ink Tank when ink levels are low Note gt When the remaining capacity of Maintenance cartridge is low prepare a new Maintenance cartridge K to select the Settings Adj tab LCT Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 0 Basic Guide iPF850 Series Replacing the Printhead G e f the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Replace P head and then press the OK button Ink begins being drawn in When it finishes instructions are displayed on the Display Screen Replace the Printhead 1 Remove the Stacker from the printer See Installing and Removing the Stacker On the Printer 2 Open ihe Top Cover Instructions are now shown on the Display Screen re garding Printhead replacement 3 Ifthe Printhead Fixer Cover or Printhead Fixer Lever is dirty use a damp cloth that you have wrung out completely to wipe it clean Basic Guide SOUBUBIUIE pue SE qeWNSUOD spesyyuud 49 Replacing the Printhead iPF850 Series C e Do not touch the Linear Scale a Carriage Shaft b or Ink Tube Stabilizer c Touching Important these parts may damage them SOUUAIUIe pue SE GeWINSUOD 4 Ifthe ventilation duct a is dirty use a damp cloth tha
101. enance Cartridge Ink may leak Important e After Printhead has been replaced and filled with ink Head Posi Adj Auto Advanced is performed if you have selected Rep P head Print gt On in the Control Panel menu See Menu Set Note tings In this case follow the instructions on the Display Screen for Printhead adjustment If Rep P head Print is Off perform Head Posi Adj Auto Advanced yourself See Automatic Ad justment to Straighten Lines and Colors 14 install the Stacker on the printer See Installing and Removing the Stacker On the Printer Basic Guide SOUBUBIUIE pue SE qeWNSUOD spesujlid 59 SOUBUBIUIE pue SE qeWNSUOD aGPUUeD SOUBUEIUIe 54 Replacing the Maintenance Cartridge iPF850 Series Maintenance Cartridge Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges see Maintenance Cartridge Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge e For safety keep the Maintenance Cartridge out of the reach of children Gatton If ink is accidentally ingested contact a physician immediately e Do not remove the Maintenance Cartridge except to replace it Ink may leak out Important Do not remove an Maintenance Cartridge during initialization immediately after turning on the printer during Printhead cleaning while ink is
102. enceereernnr eee rrr ceadeacacreecorer fearerceeraareerticeeeacacteecrmenaearerceereaceercrecmerarrrece 109 f Selecting a Feed Amount Adjustment Method Methods of adjusting the amount paper is fed are set in Adj Priority Adjust Adj Priority to suit your particular printing application e Print Quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adj Quality settings are applied When Adj Fine Feed is executed the Adj Fine Feed settings are applied in addition to the Adj Quality settings e Print Length Adjusts the feed amount for better accuracy of lines in printed documents The settings of A High or B Standard Draft in Adjust Length are applied e Automatic Print Quality or Print Length is selected depending on Print Priority as selected in the printer driver at the time of printing Image or Office Document Print Quality is selected Line Drawing Text Print Length is selected G e Either A High or B Standard Draft in the Adjust Length menu is applied depending on printer driver settings at the ti f printing Kag e time of printing e If you have selected Easy Settings in the printer driver follow these steps to confirm the Print Priority setting AWEND Id 49999 10 sjueusnioy e Windows Click View Settings on the Main tab to display the View Settings dialog box e Mac OS Click View set on the Main pane to display the View set dialog box Z Follow these steps to configure th
103. ength See Troubleshooting Paper Abrasion and Blurry Images Be sure to select the correct type of paper in the Control Panel menu when loading paper See Loading Rolls in the Printer See Loading Sheets in the Printer The edges of the paper are dirty Cause The Platen has become dirty after borderless printing or printing on small paper The type of paper as specified on the printer does not match the type specified in the printer driver The paper is wrinkled or warped A cut line is printed because Cut DustReduct is On in the Control Panel menu to reduce cutting dust Corrective Action Open the Top Cover and clean the Platen See Cleaning Inside the Top Cover Make sure the same type of paper is specified on the printer as in the printer driver See Changing the Type of Paper Make sure the same paper type is specified in the printer driver as on the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Straighten out the wrinkles or curls and reload the paper Do not use paper that has been printed on previously See Loading Rolls in the Printer See Loading Sheets in the Printer If this function is not needed set CutDustReduct to Off in the Control Panel menu See Menu Settings Basic Guide Bunooysejgno Ayyenb Buguud y ym swajqold 27 Bunooysejgno MSD Bunuud ey ym swagg
104. eparing to transfer the printer nee that is when you execute the printer menu item to prepare for transfer e Ink must be drawn into the Maintenance Cartridge before Level 2 or Level 3 printer transfer as described in the following table Prepare the Maintenance Cartridge in advance e Always follow the instructions of the service representative when transferring the printer under Level 3 conditions Transport and Storage In Bes x T Amount of Ink to Maintenance Level Low Temper Permitted Angle of Inclination Dispose of Cartridg Usage Examples ature Envi 3 es 1 ronments 1 No Lengthwise 0 30 0 2 Moving Within a Room Z E and Storage In Room j i Temperature Environ S l ments 2 Yes All directions 0 30 Approx 700 1or2 Transport By Vehicle ml 20 3 fl oz 3 Yes Lengthwise 0 90 Approx 700 1or2 Move by temporarily Rotation 0 30 ml 20 3 fl oz standing vertically 1 This is the number of new Maintenance Cartridges required when you execute the Prep MovePrinter menu The number varies depending on the amount remaining in the Maintenance Cartridge being used 2 If a message instructing you to replace the Maintenance Cartridge is displayed on the Display Screen the Maintenance Cartridge needs to be replaced Basic Guide iPF850 Series Preparing to Transfer the Printer Remove paper 1 Disassemble and repackage the Stacker by following the installation procedure in reverse G e When storing the Stacker cab
105. er If you move the Stacker while it still contains paper the printed documents may become scratched or misaligned and the next ejection may not be performed properly e Do not place anything on top of the Stacker Applying excessive force can cause damage e Turn the printer and Stacker off before removing the Stacker cable e When connecting the Stacker cable turn the printer off attach the cable and then turn the printer on again e The Stacker Canopy may become difficult to open depending on how it is stored If this happens have two peo ple hold the handles on the left and right side of the Canopy and open the left and right sides simultaneously while ensuring that the Canopy does not bend G e For information on paper that is supported for ejecting to the Stacker refer to the Paper Reference Guide See Displaying the Paper Reference Guide TR The operation may not function correctly for paper not listed here e The Stacker can hold 100 sheets of AO size When the AutoCAD LT2004 sample image Cottage Plan and Eleva tion dwg was printed Installing and Removing the Stacker On the Printer Installing the Stacker on the Printer When ejecting to the Stacker install the Stacker on the printer using the following procedure before starting print ing G e Before installing the Stacker on the printer load the roll paper you will use and check that Ready to print is hey displayed on the Display Screen See Loading Roll
106. er specified in the printer driver does not match the type loaded in the printer Scan Wait Time gt Area in the Con trol Panel menu is set to Leading edge Cause The Platen suction is too strong Corrective Action See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Colors in printed images are uneven Corrective Action In Print Priority in the Advanced Settings of the printer driver choose Image Printed colors may appear uneven on the leading edge of paper that is susceptible to curling Select a stronger level in VacuumStrngth in the Control Panel menu to increase suction against the paper or specify a leading margin of 20 mm 0 79 in or more See Adjusting the Vacuum Strength Choose a higher level of Print Quality in the Advanced Settings of the printer driver Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing Select Unidirectional Printing in the Advanced Settings of the printer driver Specify No in Auto Cut in the printer driver before printing In this case the paper can be printed without borders on the left and right sides only Cut the pri
107. esis Inaccurate IEL TET GG TG ISI cere srer essere 131 Images are printed crooked os SIS Hene Te Sni GT ye Tie TG 132 TENE NNE SENCI eee E E EE A E nertecee seca 132 Hnes ere nieee neo iao a e E E E A canoe 132 Printing is faint Cause You may be printing on the wrong side of the paper The Printhead nozzles are clogged Because the printer was left without ink tanks installed for some time ink has become clogged in the ink supply sys tem Paper is jammed inside the Top Cover The ink was not dry when pa per was cut Printing may be faint if Print Quality in Advanced Settings in the printer driver is set to Standard or Fast You are printing on paper that tends to generate dust when cut Corrective Action Print on the printing surface Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging To check for nozzles after printing set Frequency in Nozzle Check in the Control Panel menu to a setting other than Off Furthermore to have a warning displayed depending on the result of the nozzle check set Warn ing in Nozzle Check in the Control Panel menu to On Note that when Warning is set to On printing may stop depending on the content of the warning See Menu Settings After the ink tanks have been installed for 24 hours run Head Cleaning B from the Control Pan el See Cleaning the Printhead Follow the steps below to remove the jam
108. essage is displayed regarding the setting you entered follow the on screen instruc tions e If you have changed the Interface Setup menu settings a message confirming whether to register the settings is displayed if you press Back button or Menu button Follow the instructions shown on the screen Executing menu commands Menu commands can be executed as follows 1 Press A or Y to select the action to execute and then press the OK button The menu command is now executed Basic Guide sued Jeu use10g Agidsiq pue suogeedo 71 sued JOU usalos Ae dsiq pue suojesedaQ 12 Menu Structure iPF850 Series Menu Structure The menu structure is shown categorized by tab The on the right side of an item indicates the default value The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress see Printer Menu Operations Regular menu Menu during printing LD T Paper Menu Not displayed Ink Menu The same Ink Menu as normal is displayed Job Menu The same Job Menu as normal is displayed Set Adj Menu A limited Set Adj Menu containing the following items is dis played e Adj Fine Feed 1 e Printer Info 1 Only displayed in the menu during printing Not displayed in the regular menu For instructions on menu operations see Menu Operations For details on menu items see Menu Settings Menus may
109. ettings bes i gt 9 D Canon PE K 5 e J of Location Q 8 J d JO UUC siy JO SJEnNUeN To view the User s Guide or Paper Reference Guide iPF850 Series G To display User s Guide click User s Guide Alternately to display Paper Reference Guide click e GEG r T awe Paper Reference Guide Canon WW imasePRoGRAF Paper Reference Guide e Mac OS The basic instructions for displaying the User s Guide or Paper Reference Guide from imagePROGRAF Print monitor are as follows 1 Install the software See Installing the Software Mac OS 2 Click System Preferences icon in the Dock System Preferences Fax a Show ait 3 Click Printers amp Scanners Print amp Scan or Print amp sos Personal H RN R B Qe Q General Desktop amp Dock Mission Language Security Spotlight Universal Screen Saver Control amp Text amp Privacy Access Hardware 0 B a y FY eB L 9 CDs amp DVDs Displays Energy Keyboard Mouse Trackpad l Print amp Scan l Sound Saver Internet amp Wireless B ff 0 iCloud Mail Contacts MobileMe Network Bluetooth Sharing amp Calendars System 2 G a Users amp Parental Date amp Time Software Speech Time Machine Startup Disk Groups Controls Update 4 Select the printer in the Printer list and click Options amp Supplies Print amp Scan SSF Canon iPFxxxx Ri Idle Last Used Cano
110. f the Printhead See Adjusting Line Misalignment 3 Execute Head Posi Adj again See Automatic Adjustment to Straighten Lines and Colors Gals Wrong printhead Cause Corrective Action An incompatible Printhead has been installed Open the Top Cover and replace the Printhead with a new one See Replacing the Printhead Printhead error Cause Corrective Action There is a problem with the Printhead Open the Top Cover and replace the Printhead with a new one See Replacing the Printhead Cannot recognize print head Cause Corrective Action No Printhead is installed Follow these steps to install the Printhead bess y 043 spesyjuud Bulprebes sebessey 1 Open the Top Cover 2 Install the Printhead See Replacing the Printhead The Printhead cannot be recognized because it is not installed correctly Follow these steps to reinstall the Printhead 155 1 Open the Top Cover Basic Guide Execute printhead cleaning iPF850 Series Cause Corrective Action The Printhead cannot be recognized because it is not installed correctly 2 Reinstall the Printhead See Replacing the Printhead Execute printhead cleaning Cause Corrective Action The Printhead noz Follow these steps to clean the Printhead zles are clogged a l C 1 Stop printing by pressing A or Y to select Stop Printing 2 Clean the Printhead See Cleaning the Printhead If the message is st
111. from the Roll Holder Slot F a a 3 on e For instructions on removing the Roll Holder from rolls see Removing the Roll Holder from Rolls Note e To load new paper in the printer at this point see Loading Rolls in the Printer Q Ina crouching position push the Roll Unit in with both hands 24 Basic Guide iPF850 Series Loading Sheets in the Printer Handling sheets eee Te Tea eler LT T terete reese etree ee cele ete a arene er re eer ee eee eee eee eres 25 SOGE E H 28 Loading Sheets in the Printer Follow these steps to load sheets in the printer The Stacker cannot be used for cut sheets If the Stacker is installed on the printer first remove the Stacker from the printer See Installing and Removing the Stacker On the Printer e Paper that is wrinkled or warped may jam If necessary straighten the paper and reload it Important Load the paper straight Loading paper askew will cause an error See Paper loaded askew e If you are using cut sheets of length 860 mm 33 9 in or more the loaded cut sheets may touch the floor caus ing soiling and scratching of the paper If this happens place a clean cloth or paper on the floor so that the cut sheets do not touch the floor directly G e Before loading sheets make sure the printer is clean inside the Top Cover and around the Ejection Guide If these ber areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover
112. g clogged See Checking for Nozzle Clogging 4 Ink Level Detection E Ink level detection will be deactivated if you load ink tanks once emptied D ie E Ink level detection amp Ink tanks specified for this printer feature an ink level detection function to prevent the ink from running out during printing which prevents printer damage See Ink Tanks This function will not work correctly if you use refill ink tanks As a result printing stops Thus before using refill ink Q tanks you must cancel the ink level detection Printing with the ink level detection canceled may lead to printer damage and printing problems Canon Inc is not 2 liable for any damage that may occur as a result of refilling ink O Q 2 e After ink level detection has been released this function cannot be reactivated for currently loaded Ink Tank To rather use ink level detection again replace the Ink Tank with new ones specified for use with the printer mportan e Repeatedly removing and inserting an Ink Tank may damage the connection between the Ink Tank and the print er which may cause ink leakage from the Ink Tank and damage the printer Releasing ink level detection 1 On the Display Screen a message indicates that the ink level cannot be detected After checking the message press the gt Remaining level button of the ink cannot Check ink tank 138 Basic Guide iPF850 Series Ink Level Detection 2 Press A or Y to select Informat
113. he printer emits smoke or strange odors continuing to use the printer may cause a fire or electrical shock Switch the printer off immediately and remove the power plug from the power outlet Contact your Canon dealer Warning oF support center Cleaning the Printer A e For cleaning use a cloth dampened in water Never use flammable solvents such as alcohol benzene or thinner Warn If these substances come into contact with electrical components inside the printer there is a risk of fire or electri aming cal shock A e Always disconnect the power cable from the outlet before cleaning the printer If the printer is switched on acci en dentally moving parts inside the printer may cause personal injuries Pacemakers A e This printer generates a low level magnetic field Anyone wearing a pacemaker who experiences discomfort while Waring working around the printer should leave the area Consult a physician before continuing to work around the print er Moving the Printer A e Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other injuries Caution e When moving the printer firmly grasp the Carrying Handles under each side The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer Printhead Ink Tanks and Maintenance Cartridge A e Always store consumables in a safe location out of the reach of small chil
114. ill displayed when printing replace the Printhead See Replacing the Printhead Press A or to select Print and then press the OK button to resume printing However note that this error may affect the printing quality bess y 1043 speeujuud Bulpre6e seBbessay 156 Basic Guide iPF850 Series Insert the maintenance cartridge Messages regarding the maintenance cartridge Insert the maintenance cartridge eee eects NIG GIRI GTI 157 NIST TTG HS stare a E shentaaua at wane A aden anon A A Cae 157 NoiMaintenamce SantniclGeiCawoacl A ana eaa AE EE etree eer ee a ae O ee ene eee eee eee 157 Maintenance cartridge full sese 157 Maintenance cartridge problem Insert the maintenance cartridge Cause Corrective Action The Maintenance Cartridge is not installed Install the Maintenance Cartridge See Replacing the Maintenance Cartridge Wrong maintenance cartridge Cause Corrective Action A Maintenance Cartridge for a different model of printer is in Replace it with the Maintenance Cartridge for your particular model stalled See Maintenance Cartridge Maint cart The level is low Cause Corrective Action The Maintenance Cartridge is al You can continue to print but prepare a new Maintenance Cartridge to use when the message most full for replacement is displayed No Maintenance Cartridge capacity Cause Corrective Action bess y 043 The Maintenanc
115. ing power and then resend the firmware If the message is displayed again contact your Canon dealer for assis tance m 3 Multi sensor error a Cause Corrective Action 8 Direct sunlight or strong lighting may be shining on Take steps to ensure the printer is not used when exposed to direct sunlight S the printer and causing the sensor to malfunction or strong lighting The performance of a sensor inside the printer may Turn off the printer and wait at least three seconds before restoring the pow 2 be impaired er z If the message is displayed again contact your Canon dealer for assistance z oO B a P 162 Basic Guide iPF850 Series Error Messages Before borderless printing move the blue platen STS H 153 BEEE SNES CANE oaea aeea E o aeeoe aaa EENE EMESS NNE eN G E doe caceecanderaaracecterceaeccdlereiadenerrc a ansenen aneaceeeen 148 Borderless printng not possible Paper stretched or Sa E 153 CENNA E EEE e e E desea aeace ree svudtver desea deddaceecsneeeaaeeeaee 155 Cenna onimi es sekere Aare Inea lE Tin T ecconccnqsscosnnoeusqosasesonsosonode nooq asada aoqgausncousdoiecusbodueseddoposanooacdoaBEndE 144 CENNA EEE ETT GT cd AA A TE cae eneredcased aseadeddaaeieeu E 153 Gietn aleielrcrevelo n SS Tosi Ae RTS TO ntacceacacrieeden saieneanre sane seer adeba duaneaden cdbaneeerr aaetecnracrse ducneateaeannne cater sear 155 SEAE Cole Yel nate i eeneseceseeddesedoacaaddasadsiesue deer sudan unde
116. ing the Roll Holder to Rolls Note Basic Guide Jodeg BuljoueH J 1 SO Buljypuet 19 Jodeg BuljoueH J 1 SiO Bulypue 20 Loading Rolls in the Printer iPF850 Series 5 6 Pull out the roll evenly on both ends and insert it in the Paper Feed Slot a Advance the roll until the buzzer sounds C e Be careful not to soil the printing surface of roll paper as you insert it in the slot This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing Important surface e f the paper is wrinkled or warped straighten it out before loading it e Load the roll so that there is no gap between the right edge of the paper and the Roll Holder In a crouching position push the Roll Unit into the printer 7 Press the OK button The paper is now advanced 8 Once paper feeding starts you will need to do the following based on the ManageRemainRoll setting and the barcode printed on rolls See Keeping Track of the Amount of Roll Paper Left BIRD Barcodes Printer Operation After the Paper is Fed emainRoll Off Printed A menu for selection of the type of paper is shown on the Display Screen Not prin Press A or Y to select the type of paper and then press the OK button ted On Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is no need to specify the type an
117. ingTime to at least 1 min See Menu Settings When paper that does not dry easily is used for printing it may curl during printing and touch the Output Tray In this case in the Control Panel menu complete the settings for Dry time and Area in Scan Wait Time However note that printing will now take longer See Menu Settings Clean the Stacker See Cleaning the Stacker The back side of the paper is dirty Cause Corrective Action The Platen has become dirty after borderless Open the Top Cover and clean the Platen printing or printing on small paper See Cleaning Inside the Top Cover In the Control Panel menu set CarriageScanWdth to Fixed See Menu Settings The Platen has become soiled because you Set Width Detection to On in the Control Panel menu and then open the Top Cov have set Width Detection to Off in the Con er and clean the Platen trol Panel menu The Platen suction is too strong The Stacker is dirty See Cleaning Inside the Top Cover Open the Top Cover and clean the Platen After this manually advance the roll onto the Platen before printing See Cleaning Inside the Top Cover See Feeding Roll Paper Manually In the Control Panel menu reduce the level of VacuumStrngth See Adjusting the Vacuum Strength Clean the Stacker See Cleaning the Stacker Basic Guide iPF850 Series Printed colors are inaccurate Printed colors are i
118. int After Off On p Rev Common Y Print Print Auto Del J Box Set CS8 i Show Job Off On Prep Move Level 1 Level 2 Level 3 Printer Admin Change The screen for setting the password is displayed Menu 8 _ Pass wada Init Admin Pswd 9 i Adj Fine Feed 12 13 2 inkinfo System Info Basic Guide sued JEU uaelos Aejdsiq pue suojesedaQ Wi sued JOU uselos Ae dsiq pue SU ORJ 78 Menu Structure iPF850 Series First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Use Situa K Tot Print Area Duty Counter tion 1 Available after you have used Standard or Initial adjustmt in Head Posi Adj once 2 Available if Adj Priority is Automatic or Print Quality 3 Available if Adj Priority is Automatic or Print Length 4 Available only if Use Nesting is On 5 Not displayed if IPv4 Mode is Manual 6 Not displayed if Auto Detect is On 7 Follows the setting in Date Format 8 Restrictions apply if a password is configured using Change Password in the Admin Menu Viewing and configuration is possible for administrators and only viewing for other users 9 Restrictions apply if a password is configured using Change Password in the Admin Menu Viewing and configuration is possible for administrators only 10 Not displayed if IPv6 Support is Off 11 Default setting for the time to enter
119. ion and then press the OK but to n 3 Aconfirmation message is shown on the Display Screen about releasing ink level detection After checking the message press the K button 4 Aher checking the message press the K button S Press A or Y to select Yes and then press the OK button G Check the message and press the K button 7 Check the message and press the gt button 4 Please Check Information Tank once emptied is used Printing stopped due to ink level unknown To continue you must release ink level detection 4 gt 4 Release Canon is not liable Basic Guide Bunooysejgno swajqod yO 139 Bunooysejgno swajqod yO 140 Ink Level Detection iPF850 Series 8 Dress A or Y to select Yes and then press the OK button Agree Q A confirmation message about updating ink information is shown on the Display Screen After checking the message press the gt button Release ink level detection Perform after use of ink tank was registered K P A Vt lect Yes and th the OK button 10 Press A or Y to select Yes and then press the Agree Ink level detection is now released No Yes Basic Guide iPF850 Series MediaType Mismatch Error Message Messages regarding paper VIe 22T SN T cecenn seer ecuer ce tse a E E een rere 141 Bre O NV STTS SEE Niner eectoreierect as crcacer eee A 142 Mhe papens len Tl H T 142 Mhepaperistoo smal eea EE E caer ec
120. ion relative to the paper You can save paper by correcting the direction in which the document is arranged on the paper if necessary UOHEEISu BleMYOS Pages 1 1 Output Size 11 00in 850in Configuring Settings in Windows 1 Access the Main sheet 2 Select the Open Preview When Print Job Starts check Mer Enon Set vent oes itea Zn box Media Type Plain Paper Get Information Advanced Settings 3 Check details in the Information dialog box displayed next Easy Settings lt and click OK to close the Information dialog box Poster 4 After you click OK when you print a job the imagePROG ater RA Senes JOAUG 91H JUSIUBAUOD S50inx 11 00in Perspective GIS RAF Preview window will be displayed T Actual Siz eare Letter 8 5 11 Office Document 8 50 in x 11 00 in Faithful Color Reproduction Print Quality Standard 600dpi M Suitable for printing normal documents that contain a m ture of text photographs and graphics Ee 7 Open Preview When Print Job Starts 0K Cancel App hep G e Under some settings and in some environments PageComposer may be started Note 100 Basic Guide iPF850 Series Print Preview Configuring Settings in Mac OS 1 Access the Main pane Main el 2 Select the Pri
121. is being drawn out the ink may leak out mportan 7 When the process is finished Preparations for moving the printer finished Turn the power off is dis played When this happens replace the Maintenance Cartridge currently being used with a new Maintenance Car tridge g Basic Guide UOHCOO SY JOU JO UU4 au Je4SUe1 O BULedald 90 Preparing to Transfer the Printer iPF850 Series 8 Dress the Power button and turn off the printer Messag Data Pack the printer 1 Disconnect the printer power cord and interface cable as well as the Roll Unit power cord C S Turn off the printer before you unplug it It may damage the printer if you unplug it before it is off and transfer it in that state If you accidentally unplug the printer plug it in again reinstall the ink tanks and Important follow this procedure again 2 Open the Top Cover and lift the Ejection Guide 3 Remove the four ejection supports and lower the Ejection Guide Basic Guide iPF850 Series Preparing to Transfer the Printer 4 Grasp the Belt insert it between the Belt Stopper and affix the Belt Stopper with a hex screw at the position indicated 0 2 Ky oy Q S S e Here the Belt Stopper is the one that was removed and stored after initial installation Neglecting to int attach the Belt Stopper may damage the printer e Do not touch the Linear Scale a Carriage Shaft b or Ink Tube Stabilizer c
122. it into the holder Make sure the color of the Ink Tank Lock Lever matches the color of the Ink Tank and check the orientation of the Ink Tank before reloading it Important Basic Guide SBOUBUBIUIE pue SE qeWNSUOD syue yu 45 SOUUAIUIe pue SE qeWINSUOD syue NU 46 Replacing Ink Tanks iPF850 Series 4 Lift the Ink Tank Lock Lever until it stops and then push it down until it clicks into place S Make sure the Ink Lamp is lit in red e f the Ink Lamp is not lit in red reload the tank Note 6 Close the Ink Tank Cover Basic Guide iPF850 Series Replacing Ink Tanks Important e After Ink Tank replacement always close the Ink Tank Cover If the Ink Tank Cover cannot close some Ink Tank Lock Lever may not be closed completely Make sure all ink tank lock levers are fully closed e To close the Ink Tank Cover when no Ink Tank is installed as when moving the printer push the release lever a as shown while returning the Ink Tank Lock Lever to the original position Basic Guide SOUBUBIUIe pue SE qeWNSUOD syue yu 47 SOUBUBIUIE pue SE qeWNSUOD speeuyuuig 48 1 On the Tab Selection screen of the Control Panel press 4 or Replacing the Printhead iPF850 Series Printheads l Replacing the Printhead When to replace the Printhead Replace the Printhead in the following situations e If the printing quality does not improve even
123. l is in use Cause Corrective Action A printed document remains in the Output Tray without being cut Press the OK button to stop printing and a print job was received that specifies the other roll Cut the printed document See Specifying the Cutting Method for Rolls Load the other roll and resend the print job See Loading and Printing on Rolls l Roll printing is selected Jaded Burpee sabessa Cause Corrective Action You have attempted to print on a roll Press A or Y to select Load Roll Paper and then press the OK button Load the roll but no roll is loaded and then print See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer Press A or Y and select Stop Printing or press the Stop button to stop printing Roll printing is selected but sheets are loaded Cause Corrective Action A print job for rolls was received when a Follow these steps to load and print on a roll sheet is loaded 144 1 Press A or Y to select Eject Cut Sheet press the OK button and remove the sheet See Removing Sheets 2 Load a new roll Basic Guide iPF850 Series Roll x is selected x is 1 Upper or 2 Lower Cause Corrective Action A print job for rolls was received when a See Loading Rolls in the Printer sheet is loaded The printer now starts printing the print job Press A or Y to select Stop Printing and then press the OK button Roll x is selected x is 1 Upper
124. le place it in the cable package or in a box measuring at least 30 cm 11 81 Note jn per side without folding 2 Remove the paper e Rolls See Removing the Roll from the Printer e Sheets See Removing Sheets Access the Prep MovePrinter menu I ra message instructing you to replace the Maintenance Cartridge is displayed on the Display Screen re place the Maintenance Cartridge See Replacing the Maintenance Cartridge 2 On the Tab Selection screen of the Control Panel press 4 or K to select the Settings Adj tab LCT Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 0 G s If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Prep MovePrinter and then press the OK button S press A or Y to select the level of transfer and then press the OK button Displays the confirmation screen 6 press A or Y to select Execute and then press the OK button The printer is now prepared for transfer e Level 1 Once preparations are finished a message on the Display Screen requests you to turn off the printer Turn off and pack the printer There is no need to remove the ink tanks See Pack the printer e Level 2 and Level 3 When the preparation is finished instructions are displayed on the Display Screen
125. lected and try printing again For information on types of paper compatible with borderless printing refer to the Paper Ref erence Guide Basic Guide iPF850 Series Paper position not suitable for borderless printing Cause Corrective Action The print job received specifies See Displaying the Paper Reference Guide a type or width of paper that is not compatible with borderless printing Press A or to select Print With Border and then press the OK button to continue printing The document will be printed with a border The loaded paper is a size not Press A or to select Stop Printing and then press the OK button compatible with borderless print ing Replace the paper with paper compatible for borderless printing as follows 1 Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace the paper with paper compatible for borderless printing See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The printer now starts printing the print job For information on types of paper compatible with borderless printing refer to the Paper Ref erence Guide See Displaying the Paper Reference Guide Press A or to select Print With Border and then press the OK button to continue printing The document will be printed with a border Because paper expands or con Use each type of
126. med piece of paper inside the Top Cover 1 Open the Top Cover and make sure the Carriage is not over the Platen 2 Remove any scraps of paper inside the Top Cover See Clearing Jammed Roll Paper Gash See Clearing a Jammed Sheet 3255 E 3 Close the Top Cover Specify a longer drying period in the Control Panel menu in Paper Details gt Roll DryingTime See Menu Settings In Advanced Settings of the printer driver choose Highest or High in Print Quality Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing In the Control Panel menu set CutDustReduct in Paper Details to On See Reducing Dust from Cutting Rolls Basic Guide iPF850 Series Paper rubs against the Printhead Paper rubs against the Printhead Cause The type of paper specified in the printer driver does not match the type loaded in the printer Paper has been loaded incorrectly causing it to wrinkle The Printhead is set too low in the Control Panel menu You are printing on heavyweight paper or paper that curls or wrin kles easily after absorbing ink When you have loaded paper the paper you have loaded does not match the type selected on the Control Panel Corrective Action Load paper of the same type as you have specified in the printer driver See Loading
127. move the Ink Tank 700 ml 4 Load the new Ink Tank e Load the Ink Tank 330 ml E3271 e Load the Ink Tank 700 ml Confirm the message When the ink level becomes low a message is displayed on the Display Screen Basic Guide SOUBUBIUIE pue SE qeWNSUOD SyUe yu Bi Replacing Ink Tanks iPF850 Series According to the message replace the ink tank or prepare a new ink tank See When to Replace Ink Tanks IST CPV Printing Printing OK Ink Menu OK Ink Menu ROO ek EINot much inkis J B EB B E left Prepare to MY EOR replace the ink If a message requests you to replace an Ink Tank press the OK button In this case you can skip the step Access the menu for ink tank replacement Follow the instructions in Remove the ink tanks HN o ink left Replace ink tank SOUBUBIUIE pue SE qeWNSUOO EA S 7 O e Do not remove an Ink Tank during initialization immediately after turning on the printer or during printhead clean ing Ink may leak out Important e Ink Tank replacement is possible even during printing when print jobs are being canceled or when paper is being advanced Note Access the menu for Ink Tank replacement 1 On the Tab Selection screen of the Control Panel press 4 or K to select the Ink tab 0 E Ready OK Ink Menu L ae C MY Y B K K e If the Tab Selection screen is not display
128. n during printing Cause Corrective Action The Platen suction is too strong Close the blue Switch on the platen so that it matches the paper size See Setting the Blue Switch on the Platen Incorrect Printhead alignment val In the Control Panel menu set Head Height to a lower height ue See Troubleshooting Paper Abrasion and Blurry Images The type of paper specified in the Load paper of the same type as you have specified in the printer driver printer driver does not match the See Loading Rolls in the Printer type loaded in the printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again The contrast becomes uneven during printing Cause Corrective Action The paper feed amount is out of adjust Adjust the feed amount ment See Adjusting the Feed Amount The type of paper specified in the printer Load paper of the same type as you have specified in the printer driver driver does not match the type loaded in See Loading Rolls in the Printer the printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing
129. n for printer When printing a test pattern for adjustment use sheets of the same type of paper in adjustment on several sheets but sheets the required quantity Replace the paper as follows and perform adjustment again of different types of paper were used 1 Lift the Release Lever and stop printing 2 Replace the paper See Loading and Printing on Sheets 3 Execute adjustment again from the control panel menu When Detect Mismatch in the Control You can continue to print but note that this error may cause paper jams or problems in Panel menu is set to Warning the type of the printing results paper loaded does not match the type specified in the printer driver 141 Basic Guide abessey 1043 Jaded Burpee sabessa 142 PaprTypeMismatch iPF850 Series l PaprTypeMismatch Cause Corrective Action When Detect Mismatch in the Control Follow these steps to ensure the paper type matches on the printer and in the printer Panel menu is set to Pause the type of driver paper loaded does not match the type specified in the printer driver 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper type setting in the printer driver to the type loaded in the printer and try printing again Follow these steps to ensure the paper type matches on the printer and in the printer driver 1 Press A or Y to select Change Paper and then press the OK button 2 Replace the loade
130. n iPFxxxx Open Print Queue Options amp Suppl Location Kind Canon iPox Status Idle Share this printer on the network Sharing Preferences Default printer Last Printer Used Default paper size A4 d a Click the lock to prevent further changes Basic Guide iPF850 Series To view the User s Guide or Paper Reference Guide S Click Utility 6 Click Open Printer Utility 77 Click Support fe Driver Supply Levels Utility Name Location Queue Name Canon_iPFxxxx Driver Version X XX Caneel OE General Driver Supply Levels Open Printer Utility _Cancel_ ro eoo Canon iPFxxxx ls Printer Ready L Ready e a A aa sss T mT ST los IIS Replace Paper Document User Status Size Page C Basic Guide EST JOU SIY JO sjenuey 8 J d JO UUC siy JO SJENUeN 10 About This User Manual iPF850 Series 8 Click the User Manual button me ivy Printer Ready Ready Driver Utility E3 Support Information Accesses the Canon support webpage where you can find the latest information on the printer and consumables check for driver updates and browse other information User Manual E Connects to the Internet and displays the printer user s manual Q Todisplay User s Guide click User s Guide gaz vrs Alternately to display Paper Reference Guide click Paper
131. n the Tab Selection screen and press the OK button For details see Menu Settings Basic Guide iPF850 Series Menu Operations e Menus when the Ink tab is selected and the OK button is pressed Rink Menu Rep Ink Tank Head Cleaning A G e If the Tab Selection screen is not displayed press the Menu button Note Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items The following section describes menu operations e Accessing menus e Specifying menu items e Specifying numerical values e Executing menu commands Accessing menus Printer menus are grouped by function Menus are displayed with the upper line selected You can use the buttons on the Control Panel to access each menu fe Ready OK Paper Menu S Plain Paper Plain Paper OK button il T Back button Paper Menu 1 2 B Paper Menu Ra Eject Paper Roll 2 Lower 7 Chg Paper Type Cut Sheet Chg Paper Size Back button T ManageRemainRoll e Press Back to access a higher menu in the menu list and press OK to access a lower one If not all menu items are displayed hold down A or Y to scroll through higher and lower menu items Items you select are highlighted Data Message goo D Stop Power Load i The scroll bar at right indicates the current position in the overall
132. naccurate Cause Corrective Action Color adjustment has not been activated inthe In the Advanced Settings of the printer driver access Color Settings in Color Advanced Settings of the printer driver Mode to adjust colors See Main Sheet Windows See Main Pane Mac OS Colors have not been adjusted on the computer Refer to the computer and monitor documentation to adjust the colors ormentton Adjust the settings of the color management software referring to the software documentation as needed The Printhead nozzles are clogged Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Application Color Matching Priority is set to Click Special Settings in the Layout sheet of the printer driver and set Applica Off in the Windows printer driver tion Color Matching Priority to On in the dialog box that is displayed See Layout Sheet Windows Color may change slightly even on the same Follow these steps to prepare the printing environment model of printer if you use a different version of l l l l the firmware or printer driver or when you print 1 Use the same version of firmware or printer driver under different settings or in a different printing 2 Specify the same value for all settings items environment Banding in different colors occurs Cause Corrective Action The paper feed amount is out of ad Adjust the feed amount justment See Adju
133. nected er on For instructions on connecting the cable refer to the Setup Guide correctly to the sete Aa printer s Ethernet 2 Make sure the Link indicator is lit port The top indicator is lit in green and the bottom indicator is lit in orange when the printer is connected via 1000Base T The top indicator is lit in green when the printer is connected via 100Base TX The bottom indicator is lit in orange when the printer is connected via 10Base T If the Link indicator is not lit check the following points e Make sure the connection point is on e Make sure the end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clicks and locks in place e Make sure there is no problem with the Ethernet cable If there is any problem replace the Ethernet cable e Check the communication mode with the connection point Although the printer normally detects the communication mode and transmission rate of the communi cation point automatically in auto negotiation mode sometimes the communication point settings cannot be detected In this case configure the connection method manually specifying the communi cation mode in use See Configuring the Communication Mode Manually Cannot print over a TCP IP network Buoouse qno Cause Corrective Action The printer s IP address is not Make sure the printer s IP address is configured correctly configured correctly See Configuring the IP Address Using imagePR
134. ng Rolls in the Printer 106 e Loading Sheets in the Printer Basic Guide iPF850 Series Automatic Adjustment to Straighten Lines and Colors C e Always make sure the loaded paper matches the type of paper specified on the printer Adjustment can ere not be completed correctly unless the loaded paper matches the settings 2 On the Tab Selection screen of the Control Panel press 4 or K to select the Settings Adj tab LC 11 Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 0 e f the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Adjust Printer and then press the OK button S press A or Y to select Head Posi Adj and then press the OK button 6 Press A or Y to select Standard or Simple and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll 7 if you are printing on cut sheets a confirmation message is displayed on the Display Screen asking you whether to continue printing Press the OK button and follow the instructions on the Display Screen Basic Guide AYEND JUL 419829 10 syuawysnfpy pesujUld su Bugsnfpy 107 Selecting a Feed Amount Adjustment Method iPF850 Series Adjusting the feed amount Seleciingral EecosAmountAcistments eTo 108 Nol Wis ats Ae Wel nie i qlereeenarceerceeaaichiche nec
135. nk Tube Stabilizer c Touching Important these parts may damage them 4 Ifthe Cutter is out move the Cutter to the right side away from the paper Bujooyses qnol 1 C e f the Cutter is on the left side be sure to move it to the right If the Cutter is on the left side when you turn the printer on the printer may rip the paper Important 5 LR the Release Lever Jodeg BulpseBey SWa qOd 112 Basic Guide iPF850 Series Clearing Jammed Roll Paper 6 Holding the paper on both sides pull the jammed por tion out toward the front Use a scissors or cutting tool to cut away the printed or wrinkled portion A e When cutting paper be careful to avoid injury and damaging the printer Caution 7 Ifthe Carriage is on the left move the Carriage to the right until it stops C e Always move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer Important amp Hold the edge of the roll paper in the middle as you gently pull it evenly to the position of the Ejection Guide a Align the right side of the roll paper with the Paper Alignment Line b keeping this side parallel to the line and then lower the Release Lever Basic Guide Bunooysejgno Jodeg BulpreBey swajqod 113 Clearing a Jammed Sheet iPF850 Series C e Do not force the roll paper into alignment with the Paper Alignment Line b This may preve
136. nt Preview check box Media Type Plain Paper l 3 After you click Print the Canon imagePROGRAF Pre enai view window will be displayed E Advanced settings Print Target Default Settings Poster CAD Color Line Drawing CAD B W Line Drawing Perspective GIS Print Quality Standard 600dpi n Suitable for printing normal documents that contain a mixture of text photographs and graphics View set Cancel Print Basic Guide UONE EJSU VEMJOS Senes JOAUG JOU JUSIUBAUOD 101 UOHEIEISu B eMYOS SOIMES JOAUG JOU JUSIUBAUOD 102 Rotate Page 90 degrees Converse Paper iPF850 Series Rotate Page 90 degrees Converse Paper You can conserve roll paper by specifying particular settings as suitable for your original When you print an original that is in portrait orientation the original is rotated 90 degrees before printing if it fits within the roll width This enables you to conserve paper G e If the page would exceed the roll paper width after rotation you can use this function with Scale to fit Roll Paper Width to print rotated pages Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Rotate Page 90 degrees Conserve Paper check box Configuring Settings in Mac OS 1 Access the Page Setup pane 2 Select the Rotate Page 90 degrees check box Canon iPFoox Printing Preferences Main Page Setup Layout Favortes
137. nt the paper from being advanced straight Important e If you pull out too much of the roll an excessive amount will be cut away Q Close the Top Cover 10 Turn me printer on See Turning the Printer On and Off The roll is now advanced After it is finished being advanced you can resume printing G e You can ensure that the edge is cut neatly by selecting Paper Cutting in the printer menu ag See Specifying the Cutting Method for Rolls Clearing a Jammed Sheet 2 If a sheet jams follow the steps below to remove it O 2 Tum he printer off See Turning the Printer On and Off a 2 Open the Top Cover p S 0 3 on D amp S a U 5 3 Ifthe Carriage is out move the Carriage out of the way away from the paper 114 Basic Guide iPF850 Series Clearing a Jammed Sheet C e Do not touch the Linear Scale a Carriage Shaft b or Ink Tube Stabilizer c Touching Important these parts may damage them 4 Lift the Release Lever S Hold the paper and pull it out toward the front e If you do not find any scraps or jams see Troubleshooting When Paper Jams are not Found Note Basic Guide Buljoouse qnol Jodeg BulpreBey swajqod 115 Bujooyses qnol 1 Jodeg BulpseBey swajqold 116 If There is a Paper Jam while Using the Stacker iPF850 Series 6 Ifthe Carriage is on the left move the Carriage to the right until it stops e Always move the Carriage t
138. nted document ejected from the printer and then use scissors or a cutting tool to cut away the edges on the top and bottom Choose a higher level of Print Quality in the Advanced Settings of the printer driver See Giving Priority to Particular Graphic Elements and Colors for Printing Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors JAW To avoid uneven colors we recommend drying each sheet separately In Advanced Settings of the printer driver choose Highest or High in Print Quality Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again When Scan Wait Time gt Area is set to Leading edge colors may be uneven 110 160 mm from the leading edge The position varies depending on the Print Quality setting In this case select Scan Wait Time gt Area gt Entire area However note that printing will now take longer See Menu Settings Image edges are blurred or white banding occurs Corrective Action In the Control Panel menu reduce the level of VacuumStrngth See Adjusting the Vacuum Strength Basic Guide iPF850 Series The contrast becomes uneve
139. o the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer Important 77 Lower the Release Lever and close the Top Cover Tum the printer on See Turning the Printer On and Off If There is a Paper Jam while Using the Stacker If there is a paper jam while ejecting paper to the stacker clear the paper jam using the following procedure 1 ft any paper has already been ejected open the canopy clear the ejected paper and close the canopy again Basic Guide iPF850 Series If There is a Paper Jam while Using the Stacker 2 Turn the stacker off 3 Check that the Stacker Canopy a is closed and then unlock all of the casters on the Stacker stand Buljoouse qnol Jodeg BulpreBey swajqod 4 Tum ihe printer off See Turning the Printer On and Off amp Holding the stacker outer frame a pull the stacker and remove it away from the printer 117 Basic Guide Troubleshooting When Paper Jams are not Found iPF850 Series 6 Use scissors or a cutting tool to cut the roll paper be tween the stacker and the printer T Open the Top Cover of the printer and the canopy of the stacker and check the position where paper is jammed e If paper is jammed inside the Top Cover 1 Pullthe paper that remains in the stacker out from the printer side and close the canopy J B aa 2 a P S 2 2 Clear the roll paper jam by referring
140. of iPF850 Series Replacing the Maintenance Cartridge Q Press the OK button Consumables and Maintenance Maintenance Cartridge 58 Basic Guide iPF850 Series Cleaning Inside the Top Cover Cleaning the Printer Gleammallnsideithem Op 60T E A E a E E eee er ree ee ere eee 59 CleammoithesPrintheach ees sees ewe veces ee tceeteeceee teres tree ei ae apes eettree enc ee tee settee Puree Apr eaneree eee tan eter terres 61 Ee EEE E E E E E O EE A 62 f Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems Also clean inside the Top Cover in the following situations to ensure optimal operation e If the printed surface or the underside of paper is dirty after printing e After you have used up a roll e After borderless printing e After printing on small paper e After printing on paper that generates a lot of cutting debris e If you have replaced the roll e After printing on paper that generates a lot of paper dust e If the message Blue platen switch is dirty is displayed O e If the Platen inside the Top Cover becomes dirty it may soil the underside of paper We recommend cleaning the Platen after borderless printing or printing on small paper Important e If the Ejection Guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the Ejection Guide even if it does not appear dirty because i
141. orporation e Windows is a trademark or registered trademark of Microsoft Corporation in the U S and or other countries e Mac Mac OS Bonjour and OS X are trademarks of Apple Inc registered in the U S and other countries e Adobe RGB a trademark of Adobe Systems Incorporated is color space proposed by Adobe Systems Incor porated Copyright e Unauthorized reproduction of this user manual in whole or part is prohibited Legal Notice e It is illegal to reproduce currency bills negotiable securities and other documents prohibited by law Reproduc tion of such items may be subject to criminal prosecution e It is illegal to reproduce legal certificates licenses travel tickets and certain public and private documents pro hibited from reproduction by law Reproduction of such items may be subject to criminal prosecution e Please note that intellectual property protected by copyright may not be reproduced without the express per mission of the copyright holder except for personal or household use under limited circumstances Basic Guide B08 JA suonnecalg EJES 8 J d JO UUC siy JO SJEnNUeN Manuals for this printer iPF850 Series Manuals for this printer Mammals itonathiiSio niin tesreneceerccestectet creesteeer trees eer E 6 Trey Wien inte Uisteletss Ello levalr Rreloete RererenceiGu ide m rr 6 JNovol Ui eel H I BIS STG TRT T HT T 10 Manuals for this printer This printer has the following manuals N
142. printer driver The printer has received print data that in cludes HP RTL commands when Auto Rotate is On in the Control Panel menu The printer is damaged Corrective Action The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value other than Off in the Control Panel menu See Cutting the Leading Edge of Roll Paper Automatically Print a test pattern to check the nozzles and make sure the Printhead is in good condi tion for printing See Checking for Nozzle Clogging Use the correct imagePROGRAF printer driver for the printer and try printing again In the Control Panel set Auto Rotate to Off and print again See Menu Settings Contact your Canon dealer for assistance Basic Guide Bunooysejgno qof uud e Buunp sdojs seyuud au 125 Buljoouse qnou Aienb Buyuud Sup ym swagg 126 Printing is faint iPF850 Series Problems with the printing quality Printingsisitalmt seers Paper rubs against the Printhead The edges of the paper are dirty EIIZ Tee DERS STET diny aa a tania ancrantiiniecetecaci tener E A A A E E sateen The back side of the paper is dirty Printed colors are inaccurate Banding in different colors occurs CrS link TTG T ENS UNEVEN aesan neoaea 130 Imageecgessare bl nedionwhiteibandinglocc rs aaa 2299222 130 aen aein 11T Sinal Taza centre cree eres eee ee eee eee ee eee eee 131 The length otjprnted imag
143. printing Vibration from removing the Roll Unit may affect the printing quality e f a sheet is loaded in the printer The sheet may be ejected and rarely it may be bent Basic Guide iPF850 Series Loading Rolls in the Printer 1 Dress the Load button Data oo of 2 press A or Y to select Roll 2 Lower and then press the OK button Messag e f any cut sheet has been fed or roll paper that will not be used has been fed from Roll 2 Lower a message is shown requesting you to remove it Note press A or Y to select Yes and then press the OK button Remove the paper and go to the next step e f roll paper is loaded in Roll 2 Lower but Roll 2 Lower is not selected as the paper source a message asking you whether or not to change paper is displayed Press A or Y to select Load and then press the OK button Remove the paper and proceed to the next step 3 Holding the Roll Unit Lever a pull out the Roll Unit 4 Holding the Roll Holder so that the side with the white gear faces the side of the Roll Holder Slot with a white gear load the Roll Holder shaft a into the grooves b on both ends of the Roll Holder Slot A e Be careful not to drop the roll and hurt yourself when loading it Caution Be careful not to pinch your fingers between the Roll Holder shaft a and the guide grooves b when loading rolls G e For instructions on attaching the Roll Holder to rolls see Attach
144. push the Stacker straight until the Ejection Support b touches the end of the Output Stacker 4 LT up the Ejection Guide b until the Ejection Sup port a tip is at a higher position than the Output Stacker tip and then lower it again The Ejection Support is moved in front of the Out put Stacker tip This completes the preparation for ejecting to the output stacker Start printing C e When lifting up the Ejection Guide lift it up slowly If you lift it up too vigorously the Ejection Guide may strike the Top Cover damaging the printer Important e Do not leave printed documents in the stacker for a long period of time This may cause uneven colors of the printed documents etc e Close the Output Stacker when you are not using the Output Stacker If you install it on the Stacker while the Output Stacker is open the Output Stacker will touch the printer and may cause damage e Depending on the type of paper the edge may curl or bend during ejection In this case straighten out the paper If the paper is curled or bent it may damage printed documents e Store the Output Stacker when printing long documents such as banners It is recommended that you spread a clean cloth or paper on the floor and select Eject as the method for cutting roll paper to pre vent that printing from becoming soiled or scratched See Specifying the Cutting Method for Rolls Basic Guide iPF850 Series Replacing Ink Tanks Consuma
145. r eene eNe Sela Rte Oe e E eraroarier duce qeenesearea A ascencrieatar oan eacennracerioneacer 111 ENE EENS TE 114 Iae HS RIT TIE TEIR simopihe ae 116 To bleshooctingNheniEaperdamsare NOl OUI ANG m a 118 Rollipabercannot be Sr a O Ne Ra O e GS STT eaters cee ees cee sereepetsee crest ese 122 LIIS eteto SE nYste ls an en a a a a N aaney eran A E A A T A E 122 ERG ITIS 122 SITAL 122 mhestackencontimtsstonotate ra ee a E E nonce 122 S a Ih HEG Saa eese eaa A a A A AE 122 Clearing Jammed Roll Paper If roll paper jams follow the steps below to remove jams e If you do not find any scraps or jams see Troubleshooting When Paper Jams are not Found Note Ifthe paper becomes jammed while ejecting to the stacker see If There is a Paper Jam while Using the Stack er CA Tum he printer off See Turning the Printer On and Off 2 Open the Top Cover 3 e If the leading edge of the roll jams in the carriage such as when the paper curls strongly you may be able to avoid paper jamming by setting the roll cutting method to Manual and setting the detection of paper leading edge to Do not perform See Specifying the Cutting Method for Rolls Note If the Carriage is out move the Carriage out of the way away from the paper Basic Guide Bunooysejgno Jodeg BulpreBey swajqod 111 Clearing Jammed Roll Paper iPF850 Series C e Do not touch the Linear Scale a Carriage Shaft b or I
146. r b Monochrome Color CAD 1 Color CAD 2 Color CAD 3 Color CAD 4 tings Manager 7 Mode Color CAD 5 Color CAD 6 i i Print Quali Fast Standard High aa Input Res 600dpi 300dpi olution Print ee Off On i Economy j Paper F Paper e Automatic Roll 1 Upper Roll 2 Lower Cut Sheet Manager _ Source i Margin T 3mm Standard 5mm Oversize T Off On e i Conserve Off On Paper Auto Ro Off On i Enlarge 4 Off Specify scaling Fit to paper Reduce Basic Guide iPF850 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level L Print cen e Off On i tered i Standard Off On cut Nesting Use Nest Off On ing Nesting Xx min Wait i Time 4 Cut ee Off On Lines 4 j Line amp Pen Y Enable pened Off On Manager 7 merge i Pen Setup Select Pa Software Palette A Palette B Factory lette 3 j Define Pa Palette A J Selectthe Width J Indicates 9 lette S pen num 3 the value of S i i ber i Width e Color J 0 255 Line Attrib No Setting gt i utes Circle Set i i ting g Z a O i
147. re ee sess ce a E va ten esis ceweceese veeceesretee ates 34 Ejectimg Wer mevOM Id oUt AS Fete G T E 35 Stacker The Stacker can be used in two different positions depending on the ejection method e When ejecting to the Stacker Use with the Stacker installed on the printer This can be used when printing on supported roll paper See Ejecting to the Stacker e When ejecting to the Output Stacker Use with the Stacker removed from the printer This can be used when printing on cut sheets and roll paper which is not supported by the stacker See Ejecting to the Output Stacker Basic Guide Jodeg BuljpueH JOMORIS 29 Jodeg Buyjouey Joyos 30 Installing and Removing the Stacker On the Printer iPF850 Series A e When performing work between the Stacker and printer such as when replacing the paper take care that your feet do not get caught on the cables Caution e When moving the Stacker move it by holding the Stacker outer frame b with the canopy a closed Moving it by holding any other location may cause injuries or damage to the stacker e When loading paper in the printer first move the Stacker away from the printer Important e When printing on cut sheets always move the Stacker away from the printer e When moving the Stacker take care to ensure that the cables do not get caught on the casters e Before moving the Stacker clear away all the paper contained in the stack
148. reate vertical or horizontal banners by printing origi nals in banner formats on rolls Originals created in Microsoft Word or other applications in your preferred size can be enlarged to fill the width of roll pa per by completing simple printer driver settings The printer supports roll printing up to a maximum length of 18 0 m 19 7 yd Configuring Settings in Windows 1 Access the Page Setup sheet 2 Click Size Options and register the original size 3 Select the Enlarged Reduced Printing check box 4 After you click Fit Roll Paper Width the Information dia log box is displayed 5 Click the width of the loaded roll in the Roll Paper Width list and then click OK Configuring Settings in Mac OS 1 Access the Page Setup pane 2 Click the width of the loaded roll in the Roll Width list 3 Select the Enlarged Reduced Printing check box 4 Click Fit Roll Paper Width Roll width lt Create an original 100 x 500 mm p f3 EE ge School Fair Qs Saturday October 7 h us igloo hier aes Automatically L 3 About five times Enlarged z as long as 3 the roll width Z M b Canon iPFicox Printing Preferences Main_ Page Setup Layout Favortes Utity Support B Page Sze Letter 8 5 x11 lt Borderless Printing Paper Size Fi Roll Paper Width Scaling Auto 8 50 in x 11 00 in d ce Roll Width 529 S 44 00 57 23 aes A Portrat AJ L
149. reen press the OK button Corrective Action Printing will resume starting from the page on which the error occurred Manually rewind the roll all the way and press OK Cause Corrective Action A paper jam occurred 1 Rewind paper on the Roll Holder manually all the way and then press the OK button when advancing the pa per 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Paper loaded askew Cause Paper loaded crooked was detected when the paper was advanced Corrective Action Lift up the Release Lever and reload the paper See Loading Rolls in the Print er See Loading Sheets in the Print er If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the printer See Attaching the Roll Holder to Rolls Basic Guide ebessey 1043 Jaded Burp eba sebessey 147 abessey 1043 Jaded Bulpuebel sebessey 148 Paper cutting failed iPF850 Series O e To disable this message if it is displayed repeatedly despite reloading paper for example choose Off or Loose in the Skew Check Lv setting of the printer menu However this may cause jams and printing problems be Important cause paper m
150. rn the printer off and install the Roll Unit Connect the Roll Unit Cable firmly and completely 2 Turn the printer on and resend the print job Sheet removed Cause Corrective Action A sheet has come outof 1 Lift the Release Lever and remove the paper the printer during printing 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Sheet printing is selected Cause Corrective Action You have attempted to print on a sheet Press A or Y to select Load Paper and then press the OK button Load a sheet and but no sheet is loaded then print See Loading and Printing on Sheets Press A or Y and select Stop Printing or press the Stop button to stop printing i Regular printing is selected but a roll is loaded Cause Corrective Action A print job for printing on 1 Press A or Y to select Remove Roll Paper and then press the OK button to stop printing sheets was sent when a roll is loaded 2 After removing the roll load and print on a sheet of the type and size of paper you have specified in the printer driver See Removing the Roll from the Printer See Loading and Printing on Sheets Press A or to select Stop Printing and then press the OK button to stop printing t Paper jam Lift the release lever Cause Corrective Action A paper jam occurred 1 Lift th
151. rve Paper a Paper Source Roll Paper Auto lt 2 Roll Paper Width 44in Roll 1117 6mm 7 Roll Paper Options Output Method Size Options Defaults 9 ein ances mati Ga 3 2 3 J Configuring Settings in Mac OS 2 S 1 Access the Page Setup pane Page Setup 2 Click the width of the loaded roll in the Roll Width list Paper Source Roll Paper 1 ey p 3 Select the Enlarged Reduced Printing check box Roll Width 24 in 609 6mm s 5 ao 4 Select either Fit Roll Paper Width or Scaling Fit Roll Paper Width O Scaling 100 G 5 600 _ Borderless Printing D Print Centered R e _ No Spaces at Top or Bottom 78 _ Rotate Page 90 degrees T Lp _ Free Layout Cancel Pint 105 Basic Guide Automatic Adjustment to Straighten Lines and Colors iPF850 Series Adjustments for Better Print Quality Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors If vertical lines in printed documents are warped or colors are out of alignment execute Head Posi Adj The print er will print and read a test pattern and the Printhead position will be adjusted automatically There are two modes for automatic Printhead adjustment Standard and Simple e Standard Execute if vertical lines in printed material are warped or colors are out of alignment Furthermore if Simple does not improve printing try Standard e Simple Executes simple adju
152. s 12 Push the Printhead Fixer Lever toward the back of the e The inside surface of the Protective Part a and Protective Part b is coated with ink to protect the Biel nozzles Be careful not to touch these surfaces when removing the caps mportan e The Printhead contains ink to protect the nozzles We recommend removing Protective Part b as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth e If you need to put a Printhead somewhere temporarily before installation do not keep the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality e Do not reattach the removed Protective Part Dispose of these materials in accordance with local regu lations 10 With the nozzles facing down and the metal contacts to ward the back insert the Printhead into the Carriage Carefully push the printhead firmly into the Carriage en suring that the nozzles and metal contacts do not touch the carriage 11 Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place printer until it clicks Basic Guide iPF850 Series Replacing the Printhead 13 Close the Top Cover Ink now fills the system Y 2 Rr E TE EN ez e While ink is being filled definitely do not remove the Ink Tank or Maint
153. s Cause Corrective Action The Stacker position is incorrect To print without using the Stacker remove the Stacker from the printer See Installing and Removing the Stacker On the Printer Ink Filling is displayed Cause Corrective Action The printer was forced off during operation Wait until the system has been filled with ink The display screen indicates Agitating Cause Corrective Action Ink agitation is in progress Please wait until ink agitation is finished The time for agitation varies depending on how long the printer has been off Buyoouse qno yes Jou seop Bulud 124 Basic Guide iPF850 Series An error message is shown on the Display Screen The printer stops during a print job An error message is shown on the Display Screen Aflntes olalniwetf tefetouts S E UNE ETE aa dad ead E A A E E An error message is shown on the Display Screen Cause Corrective Action The last portion of roll paper was used during a print job and paper Remove the used roll and insert a new roll could not be advanced because the trailing edge is taped to the See Removing the Roll from the Printer roll See Removing the Roll Holder from Rolls See Loading and Printing on Rolls The printer ejects blank unprinted paper Cause The leading edge of the roll paper was cut to straighten it The Printhead nozzles are clogged A print job was received from an incom patible
154. s in the Printer ote Basic Guide iPF850 Series Installing and Removing the Stacker On the Printer 1 Turn the printer on 2 Check that the Stacker Canopy a and Output Stacker b are closed and then unlock all of the casters on the stacker stand 3 Hold the Stacker outer frame c and move the Stacker so that the triangle markings a on the left and right side of the Stacker stand are aligned with the sides b of the front face of the Docking unit left and Docking unit right A e Do not move the Stacker by holding at positions other than the specified ones Moving it by holding at other positions may cause injuries or damage the stacker Caution e Before moving the Stacker clear away all of the paper contained in the stacker If you move the Stacker eel while it still contains paper the printed documents may become scratched Basic Guide Jodeg BuljoueH Joys Jodeg BuljoueH JOYS 32 Installing and Removing the Stacker On the Printer iPF850 Series 4 Hold the Stacker outer frame c and push the Stacker straight in towards the printer so that the triangle markings a on the left and right side of the Stacker stand are aligned with the points of the triangle markings b on the Docking unit left and Docking unit right C e Always push the Stacker in straight If you do not push it in straight the printer or stacker may be dam aged Important S Turn the Stacker on and
155. sed completely Make sure all ink tank lock levers are fully closed mportan e To close the Ink Tank Cover when no Ink Tank is installed as when moving the printer push the release lever a as shown while returning the Ink Tank Lock Lever to the original position Load the Ink Tank 700 ml 1 Before opening the pouch hold the new Ink Tank with both hands and tilt it to the left and right as shown shaking gently it seven or eight times A e 700 ml ink tanks are heavy so use your whole arm to agitate it instead of just your wrist If you agitate it using just your wrist you may injure your wrist Caution e Do not remove and agitate ink tanks that have already been installed in the printer Ink may leak out Important If you do not agitate the Ink Tank the ink may settle which may affect printing quality e f the Ink Tank is cold allow it to adjust to room temperature before attaching it to the printer Note Basic Guide iPF850 Series Replacing Ink Tanks 2 Open the pouch and remove the Ink Tank e Never touch the ink holes or electrical contacts This may cause stains damage the Ink Tank and af fect printing quality Important 3 Press the OK button and insert the Ink Tank into the holder facing as shown with the ink holes down C S Ink tanks cannot be loaded in the holder if the color or orientation is incorrect If the Ink Tank does not fit in the holder do not force
156. sides m Maintenance Cartridge Cover Open this cover to replace the Maintenance Cartridge n Stand A stand that holds the printer Equipped with casters to facilitate moving it o Stand L The left leg of the Stand p Stand R The right leg of the Stand q Leg Covers Covers for Stand L and Stand R r Roll Unit Lever Hold this lever to pull out the Roll Unit s Roll Unit A unit for loading two rolls t Stopper Locks the Stand casters Always release the Stopper before moving the printer Moving the printer while the Stopper is locked may scratch the casters or the floor Stacker a Canopy Holds and prevents the stacked paper in the Stacker from rising To remove the paper open it upward b Paper Feed Slot The Paper Feed Slot for the Stacker Basic Guide sued JOU syed Ja 81 sued JOU sped Je UUd Back iPF850 Series This part feeds the printed documents ejected from the Printer into the Stacker c Output Stacker A cloth tray that catches ejected documents The Output Stacker can be opened and closed using the rod in front d Stacker stand A stand that holds the Stacker It is equipped with casters to facilitate movement e Lamp 1 Blue Lit when the Stacker is ready When not lit up printed documents cannot be accepted from the Printer f Lamp 2 Green Lit when the Stacker Power switch is on g Power switch Turns the Stacker on and off Back a Carrying Handles When
157. sting the Feed Amount If Head Posi Adj is executed with Remove the Stacker from the printer and execute Head Posi Adj the Stacker installed on the printer See Installing and Removing the Stacker On the Printer adjustment is not performed correct See Automatic Adjustment to Straighten Lines and Colors ypu ly If Adj Quality is executed with the Execute Adj Quality after feeding paper to the Stacker tray using the following procedure Stacker installed on the printer ad justment is not performed correctly 1 Press the Feed button 2 Press the Y button to advance until the leading edge of the paper is ejected into the tray See Installing and Removing the Stacker On the Printer See Automatic Banding Adjustment See Manual Banding Adjustment Printing does not proceed smoothly Exit other applications and cancel other print jobs because print jobs are interrupted during transmission In the Control Panel menu Adj Pri Setting Adj Priority to Print Quality in the Control Panel menu and adjusting the feed Bunooysejgno Ayyenb Buguud y UM swajqold ority is set to Print Length amount may improve results See Adjusting the Feed Amount The Printhead is out of alignment Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors A The Printhead nozzles are clogged Print a test pattern to check the nozzles and see if they are clogged See Checking
158. stment in a short time Execute this when frequently adjusting the printhead such as during daily inspection e This function is not available with Tracing Paper Translucent Matte Film or Clear Film AYEND JUL 9069 10 SJUeUNSNIPy Important If adjustment is not possible as expected using special media try another type of paper or try Manual adjust ment See Manual Adjustment to Straighten Lines and Colors e If you are using cut sheets remove the Stacker from the printer Also when you execute Simple remove the Stacker from the printer See Installing and Removing the Stacker On the Printer peeujulld ey Buysnipy G e Because the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing Note e If Standard does not improve printing try adjusting the printhead manually See Manual Adjustment to Straighten Lines and Colors e If the printhead position was not adjusted during initial setup or when the printhead was replaced execute Initial adjustmt See Adjustment When Installing the Printhead Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Standard Two sheets of unused paper A4 Letter size or one sheet when using A3 or larger Simple One sheet of unused paper A4 Letter size Perform adjustment as follows 1 Load paper e Attaching the Roll Holder to Rolls e Loadi
159. t Y 3 you have wrung out completely to wipe it clean Move p the Carriage out of the way manually if the Carriage is P concealing the ventilation duct and then clean the duct S Pull the Printhead Fixer Lever forward all the way to open it completely 6 Bull up the Printhead Fixer Cover to open it completely 50 Basic Guide iPF850 Series Replacing the Printhead 77 Remove the Printhead and press the OK button e Never touch the metal contacts of the Carriage Furthermore do not allow any dirt or debris to become a adhered to the metal contacts of the Carriage These may damage the printer e Dispose of the used Printhead in accordance with local regulations Note amp Holding the new Printhead by the grips a remove it from the pouch C e When handling the Printhead always hold it by the grips a Never touch the nozzles b or metal con iran tacts c This may damage the Printhead and affect printing quality mportan e Never touch the ink supply section d This may cause printing problems Q While firmly holding the Printhead you have removed use your other hand to remove the orange Protective Part a Squeeze the grips c of Protective Part b and pull it down to remove it Basic Guide SOUBUBIUIE pue SE qeWNSUOD speeuyuudg 51 SOUBUBIUIE pue SE qeWNSUOO spesujUlid ow Replacing the Printhead iPF850 Serie
160. t may actually be covered with paper dust 1 Remove the Stacker from the printer See Installing and Removing the Stacker On the Printer 2 Open ihe Top Cover Basic Guide SOUBUBIUIe pue SE qeWNSUOD JO UUg EU Bujuesjo 59 SOUUAIUIe pue SE qeWINSUOD JO UU 94 Bujuesjo 60 Cleaning Inside the Top Cover iPF850 Series 3 If paper dust has accumulated in the Vacuum holes a on the Platen or in the Borderless Printing Ink Grooves b use the Cleaning Brush c provided with the printer to wipe it away e Do not touch the Linear Scale a Carriage Shaft b or Ink Tube Stabilizer c Touching Important these parts may damage them Avoid cleaning where the Carriage is retrac ted in position d or e e If the Cleaning Brush is dirty rinse it in water Note Basic Guide iPF850 Series Cleaning the Printhead 4 Using a damp cloth that you have wrung out com pletely wipe away dirt or paper dust debris from cutting inside the Top Cover Wipe away any ink residue and paper dust debris from cutting on the Top Cover Roller a all over the Platen b the Paper Retainer c the Border less Printing Ink Grooves d the Ejection Guide e the blue Switch f the section around the right side Borderless Printing Ink Grooves g and so on b C A e Never use flammable solvents such as alcohol benzene or thinner If these substances come into con
161. ted due to environ Press the OK button to stop printing mental conditions making it wider or narrower than the supported width for borderless printing ebesse 1043 Use each type of paper only where the recommended environmental conditions are met For details on environmental conditions for vari ous paper see the Paper Reference Guide See Displaying the Paper Reference Guide Before borderless printing move the blue platen switch Cause Corrective Action The blue Switch on the platen was set to the side oppo Before borderless printing set the blue Switch on the platen to the e side site e when a borderless print job was received See Setting the Blue Switch on the Platen Blue platen switch is dirty Cause Corrective Action uawsnfpe Jo Bujuud Bujpeba sabessa The blue Switch on the platen is dirty Open the Top Cover and clean the blue Switch on the platen See Cleaning Inside the Top Cover Move the blue platen switch No xx to the right xx represents a number Cause Corrective Action The printer has detected that the blue Switch on the platen nee Set blue platen Switch of the indicated number toward the e side ded in maintenance during printing is set away from the s mark See Setting the Blue Switch on the Platen 153 Basic Guide Check printed document iPF850 Series Check printed document Cause Corrective Action The Printhead nozzles are becoming clogged If
162. the power save mode Sleep mode is recommended 12 Displayed as the menu during printing while printing is in progress 13 Not displayed in the regular menu Eighth Level Basic Guide iPF850 Series Front Printer parts Top Cover Inside LIG e rae ten aneecn tec Serer T 84 MIENEN O EE EE cecetes oe sere cee reece cern cn cee Gey Setar A T E seit ei cee oe ane T 85 Front a Printer This is the main printer unit It performs printing according to the various settings See Printer Front b Stacker This is the stacker unit It stacks and holds the printed documents ejected from the Printer See Stacker c Relay box This relays the cable connections from the Printer Stacker Alignment unit left and Alignment unit right d Stacker cable This cable connects the Stacker and Printer e Docking unit right Install the Stacker on the Printer using the markings in this area as a guide f Docking unit left Install the Stacker on the Printer using the markings in this area as a guide g Alignment unit right Adjust this part to set the vertical position of the Stacker relative to the Printer h Alignment unit left Adjust this part to set the vertical position of the Stacker relative to the Printer i Locking Caster Lock to immobilize the caster Be sure to unlock all of the casters before you move it If you move it while the casters are locked the floor may become scratched Basic Guide sued
163. to step 3 and later in Clearing Jammed Roll Paper n g e If the paper is jammed in the stacker E 1 Pull paper that is jammed in the stacker out from the y opposite side to the printer and close the canopy T D 2 Make it ready to print on roll paper by referring to step 7 and later in Clearing Jammed Roll Pa per Troubleshooting When Paper Jams are not Found If you cannot find a paper jam search for the paper as follows If the Stacker is installed on the printer first remove the Stacker from the printer See Installing and Removing the 118 Stacker On the Printer 1 Tum he printer off See Turning the Printer On and Off Basic Guide Troubleshooting When Paper Jams are not Found iPF850 Series 2 Holding the Roll Unit Lever a pull out the Roll Unit 3 Open the Top Cover and lift the Ejection Guide Troubleshooting Problems Regarding Paper Check for paper in the lower part of the printer Re move any jammed paper here by pushing it to the floor with your fingers A 119 Basic Guide Troubleshooting When Paper Jams are not Found iPF850 Series 5 LR the Release Lever 6 Open the Top Cover and if there is a paper jam at the position shown push it inside with your fingers The paper will drop to the floor or to the lower part of the printer ml mini MANAR Buyoous
164. u item enabling you to execute menu commands or set menu values Also press this button if the Display Screen indicates to press the OK button g Stop button Cancels print jobs in progress and ends the ink drying period h Power button green Turns the printer on and off See Turning the Printer On and Off The Power button is lit when the printer is on or in Sleep mode i Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads as well as other operations See How to View Instructions With Navigate j Back button Displays the screen before the current screen k Cut button Pressing this button when rolls are loaded cuts the paper if you have specified Automatic or Eject in Cutting Mode in the Control Panel menu See Specifying the Cutting Method for Rolls Feed button Pressing this button when rolls are loaded enables you to reposition the paper See Feeding Roll Paper Man ually m Load button Press this button when loading or replacing paper See Loading Rolls in the Printer See Loading Sheets in the Printer n Roll Media lamp green Lit when rolls are selected as the paper source o Cut Sheet lamp green Lit when sheets are selected as the paper source G e In Sleep mode any button can be pressed except the Power button to recover from Sleep mode Note Menu Operations To view available menus organized on tabs select a tab o
165. uits your particular printing application e A High This setting is applied when Highest or High is selected in Print Quality in the printer driver e B Standard Draft This setting is applied when Standard or Fast is selected in Print Quality in the printer driver O e Perform this adjustment with the Stacker installed on the printer However if you are using cut sheets remove the Stacker from the printer ponani See Installing and Removing the Stacker On the Printer G e Always check the Adj Priority values before using Adjust Length See Selecting a Feed Amount Adjustment Method e Use paper of the same type and size for adjustment as you will use for printing Paper to Prepare When Using Rolls e An unused roll at least 10 inches wide e High precision ruler When Using Sheets e One sheet of unused paper of at least A4 Letter size e High precision ruler Perform adjustment as follows 1 Load the paper e Attaching the Roll Holder to Rolls e Loading Rolls in the Printer e Loading Sheets in the Printer C e Always make sure the loaded paper matches the type of paper specified Adjustment cannot be com pleted correctly unless the loaded paper matches the settings Important 5 On the Tab Selection screen of the Control Panel press 4 or K to select the Settings Adj tab LC 11 Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 0 Basic Guide AWEND Wid 4999 JO sjueusnioy junowe pee
166. ul life Contact your Canon dealer for assistance e By default nozzles are checked at fixed intervals Configure the settings on the Control Panel menu in Nozzle Check Note See Menu Settings SOUBUBIUIE pue SE qeWNSUOO Perform cleaning as follows 1 On the Tab Selection screen of the Control Panel press dor K to select the Settings Adj tab SE Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 0 JO UUg 94 BUIUeS O G e If the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Head Cleaning and then press the OK button S press A or Y to select Head Cleaning A or Head Cleaning B and then press the OK button Head cleaning is now executed 6 Printa test pattern to check the nozzles and determine whether cleaning has cleared the nozzles See Checking for Nozzle Clogging Cleaning the Stacker If the front or back surfaces of the paper are soiled clean the Stacker Items to Prepare Roll paper An unused roll at least 254 0 mm 10 00 in wide e Approximately 1 m 1 09 yd of roll paper is used by this operation Note 62 Turn me printer and Stacker off Basic Guide Cleaning the Stacker iPF850 Series PA Open the Canopy Consumables and Maintenance wipe away ink an
167. uments are printed in monochrome Cause Corrective Action In the Advanced Settings of the printer driver In the Advanced Settings of the printer driver specify Color in Color Mode Monochrome Monochrome BK ink or Mon and try printing again ochrome Bitmap is specified in Color Mode The Printhead nozzles are clogged Print a test pattern to check the color ink nozzles and see if they are clogged See Checking for Nozzle Clogging Line thickness is not uniform Cause Corrective Action In the Special Settings dialog box Access the printer driver Properties dialog box from Print in the File menu of the source ap of the Windows printer driver Fast plication and follow these steps to print Graphic Process is set to On 1 Clear the option Open Preview When Print Job Starts on the Main sheet 2 Clear the option Page Layout on the Layout sheet 3 Click the Special Settings button in the Layout sheet open the Special Settings dialog box and set Fast Graphic Process to Off The type of paper specified in the Load paper of the same type as you have specified in the printer driver printer driver does not match the See Loading Rolls in the Printer type loaded in the printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the S printer O gt 1 Press the Stop button and stop printing 2 Change the type of paper in the printer dri
168. use personal injury Caution 5 Never set up the printer in a location that is exposed to high humidity or large amounts of dust or exposed to direct sunlight high temperature or open flame This could cause a fire or electrical shock Use the printer loca tion in an environment where temperature and humidity are within the ranges of 15 C to 30 C 59 F to 86 F and 10 to 80 RH with no condensation e Never place the printer on a heavy wool or shag carpet The fibers may enter the printer and cause a fire e Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately if the printer starts operating abnormally In the event of a printer malfunction remove the power cable from the outlet as soon as possible to prevent fire and electrical shocks e Do not install the printer near sources of strong electromagnetic fields whether equipment that generates such fields or places where such fields occur This could damage the printer or cause malfunction Power Supply e Never handle the power cable with wet hands Doing so may cause electrical shock Warning gt Insert the power cable securely and completely into the power source If the power cable is not inserted com pletely this could cause a fire or electrical shock e Do not use any power cable other than the one provided This could cause a fire or electrical shock Never use the power cable with any other electrical device e Ne
169. ut roll paper It is used for cleaning the roll paper feed components a Note 12 Press the Feed button 13 press the Y button to advance the roll paper until approximately 20 cm 7 87 in is ejected into the tray 14 Press the A button and rewind the roll paper until End of paper feed is displayed on the Display Screen e The entire roll paper feed components a are cleaned by moving the roll paper backwards and for Note wards 15 Repeat steps 13 and 14 Data Message Oo O Stop Power Or A Navigate T4 Basic Guide SOUBUBIUIE pue SE qeWNSUOD JO UUg EU Bujuesjo 65 SOUUAIUIe pue SE qeWINSUOD JO UU 94 BUIUeS O 66 Cleaning the Stacker iPF850 Series 16 Eject the leading edge of the roll paper until it reaches the end of the tray 17 Press the Cut button to cut the roll paper 18 Open the Canopy and remove the two sheets of cut roll paper Stop Power ye f N Ox avigate S Basic Guide iPF850 Series Control Panel Printer Parts Operations and Display Screen COO MN etel ale leenetee een T 67 MOU Tote fe ilo Sy erece area cacaeraaaapaescebecee aac terhs chic arkea rie ea A O 68 VISIT T oH TUS aes eririsceeess H S Hee see SABRE SAH E Sse see E A H Spa Naas O 1 Control Panel a Display Screen Shows printer menus as well as the printer status and messages b Data Lamp green e Flashing During printing the Data lamp flashes when
170. ve the printer driver as follows G e The following procedure is for Windows 7 The method of removing printer drivers varies depending on the version of Windows Note From the Windows start menu select All Programs gt Canon Printer Uninstaller gt imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window 2 Select the printer in the list and click Delete 3 Click Yes after the Warning message is displayed 4 Make sure that the printer has been removed from the list and then click Exit Removing imagePROGRAF Status Monitor Windows Remove imagePROGRAF Status Monitor as follows G e The following procedure is for Windows 7 The method of removing printer drivers varies depending on the version of Windows Note 1 Select Control Panel from the start menu 2 Select Uninstall a program e If the User Account Control dialog box is displayed click Yes Note 3 Select imagePROGRAF Status Monitor and then click the Uninstall button Removing inagePROGRAF Device Setup Utility Windows Remove imagePROGRAF Device Setup Utility as follows G e The following procedure is for Windows 7 The method of removing printer drivers varies depending on the version of Windows Note 1 From the Windows start menu select All Programs gt imagePROGRAF Device Setup Utility gt Uninstal ler imagePROGRAF Device Setup Utility to start the wizard 2 In the wizard window click Delete and then click Next
171. ver and try printing again S The blue Switch on the platen is Move the Switch numbered corresponding to the size of paper for printing opposite to the e set incorrectly position See Setting the Blue Switch on the Platen Lines are misaligned Cause Corrective Action The Printhead alignment is not ad Adjust the Printhead alignment justed See Automatic Adjustment to Straighten Lines and Colors Gaels See Manual Adjustment to Straighten Lines and Colors See Adjusting Line Misalignment Aienb Buyuud Sup ym swagg The type of paper specified in the Load paper of the same type as you have specified in the printer driver printer driver does not match the See Loading Rolls in the Printer type loaded in the printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again 132 Basic Guide iPF850 Series Cannot connect the printer to the network Cannot print over a network Gannoneconnectine Pimento AST 133 COME NONE EIEE A E ENOTI A 133 Canmorpninti WET EY IBIOINTTOUIF THLE NONI Arare a T A A A A 133 Cannot connect the printer to the network Cause Corrective Action The Ethernet cable 1 Make sure the printer is connected to the network with the correct Ethernet cable and then turn the print is not con
172. ver cut the power cable or attempt to modify it and never stretch it or bend it forcefully Never place a heavy object on the power cable Damaged sections of the power cable could cause a short circuit and may cause a fire or electrical shock e Never connect the power cable to a power strip or any power source shared by other electrical devices This could cause a fire or electrical shock e Never knot the power cable or wrap it around itself This could cause a fire or electrical shock e Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on the plug and the area around the power outlet Leaving the power cable plugged in and not cleaned for a long period especial ly in an area subject to dust oil and humidity could cause the insulation material to deteriorate and lead to a fire Basic Guide iPF850 Series Safety Precautions A e Always grip the plug to remove the power cable from the power outlet Pulling on the power cable could damage the cable and lead to a fire or electrical shock Caution e Never use an extension cord This could cause a fire or electrical shock e Never use any power source other than 100 120 220 240 V AC This could cause a fire or electrical shock The printer operating conditions are described below Use the printer under the following conditions Power supply voltage 100 120 220 240 V AC Power supply frequency 50 60 Hz In an Emergency A e If t
173. with a white gear load the Roll Holder shaft a into the grooves b on both ends of the Roll Holder Slot Basic Guide iPF850 Series Loading Rolls in the Printer A e Be careful not to drop the roll and hurt yourself when loading it Caution gt Be careful not to pinch your fingers between the Roll Holder shaft a and the guide grooves b when loading rolls e For instructions on attaching the Roll Holder to rolls see Attaching the Roll Holder to Rolls Note S Using both hands pull out the roll evenly on both ends and insert it in the Paper Feed Slot a Advance the roll until the buzzer sounds C e Be careful not to soil the printing surface of roll paper as you insert it in the slot This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing Important surface e If the paper is wrinkled or warped straighten it out before loading it e Load the roll so that there is no gap between the right edge of the paper and the Roll Holder 6 Lower the Ejection Guide Basic Guide Jodeg BuljpueH J 1 SOU Buljypue iy Jodeg BuljoueH J 1 SiO Bulypuet 18 Loading Rolls in the Printer iPF850 Series C e When lowering the Ejection Guide lower it slowly If the Ejection guide is lowed forcefully Important the Ejection Supports a may hit the roll and scratch the printing surface 7

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