Home

- Direct Copiers and Fax Co., Inc.

1. Troubleshooting e Use both hands to slowly pull out the jammed paper KA Note Pulling the jammed paper downward allows you to remove the paper easier e Make sure that the paper is below the maximum paper mark V V V in the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots a Put the paper tray firmly back in the machine 71 Paper is jammed at the back of the machine If the LCD shows Jam Rear a paper jam has occurred behind the back cover Follow these steps D Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine e Press the front cover release button and then open the front cover 72 e Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine BL HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine Troubleshooting Important We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the d
2. Chapter 5 Printing data directly i Note from the USB Flash Make sure your digital camera is turned a m on memory drive or digital f an error occurs the USB memory camera supporting options Direct Print and Scan to USB will not appear on the mass storage LCD When the machine is in the Deep Sleep mode the LCD does not show any information even if you connect a device to the USB direct interface Press Stop Exit on the control panel to wake up the machine ED Connect your device to the USB direct interface 1 on the front of the machine Your machine will enter Direct Print mode automatically The LCD will automatically show the USB memory menu to confirm the intended use of the device e p A or Y to ch ress A or Y to choose eum l D1rect Print ps Press OK Z gt gt E Noe 0 If Direct Print is restricted in Secure Function Lock 2 0 for your User ID and 22 Fi access has been given to another User ID A or Public mode Access Denied will 1 appear on the LCD Then the LCD will show Change ID and other User IDs so you may switch to a User ID or Public mode that has access If you are a restricted user with access to Direct Print press A or Y to choose your name and press OK Enter your four digit password and press OK P If your machine has been set to Secure Function Lock On you may not be able to access Direct Print gt gt Advanced User s A a AN 2m Guide Switching U
3. The fuser cover is not B Close the fuser cover of the machine completely closed or paper was jammed in the back of the machine when you turned on the power m Make sure paper is not jammed behind the fuser cover at the back of the machine then close the fuser cover and press Start See Paper is jammed at the back of the machine gt gt page 72 62 Troubleshooting DIMM Error B The DIMM is not installed B Turn off the machine and remove the correctly DIMM B The DIMM is broken Advanced User s Guide nstalling m The DIMM does not meet einen the required specifications B Confirm the DIMM meets the required specifications gt gt Advanced User s Guide Memory board B Re install the DIMM correctly Wait a few seconds and then turn it on again B If this error message appears again replace the DIMM with a new one gt gt Advanced User s Guide Installing extra memory Document Jam The document was not See Document is jammed in the top of the ADF inserted or fed correctly or the unit gt gt page 68 or Using the automatic document scanned from the document feeder ADF gt gt page 24 ADF was too long Drum Error The corona wire on the drum Clean the corona wire on the drum unit BEM ds ud DEEANN See Cleaning the corona wire gt gt page 53 The toner cartridge is placed in Put the toner cartridge into the drum unit and the machine without the drum then re install the
4. Cannot perform Page Layout Check that the paper size setting in the application and in the printer driver are the printing same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Check that the back cover is firmly closed and the duplex tray is firmly installed Add optional memory gt gt Advanced User s Guide nstalling extra memory The machine does not print from Try to reduce the print resolution Adobe Illustrator gt gt Software User s Guide Printing for Windows gt gt Software User s Guide Printing and Faxing for Macintosh Poor print quality See Improving the print quality gt gt page 87 82 Troubleshooting Paper handling difficulties Dfii Suggestions OOO The machine does not feed paper If the LCD shows the Paper Jam message and you still have a problem see Error and maintenance messages gt gt page 62 If there is no paper load a new stack of paper into the paper tray If there is paper in the paper tray make sure it is straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray Reduce the amount of paper in the paper tray and then try again Make sure that manual feed mode is not selected in the printer driver Clean the paper pick up roller See Cleaning the pa
5. Recommended paper and print media Xerox Premier TCF 80 g m Xerox Business 80 g m Paper Type Plain paper 80 g m Labels Avery laser label L7163 Antalis River series DL Type and size of paper Envelopes Recycled Paper Xerox Recycled Supreme The machine feeds paper from the installed standard paper tray multi purpose tray or optional lower tray The names for the paper trays in the printer driver and this Guide are as follows Tray and optional unit Standard Paper Tray MP Tray Multi purpose Tray Optional Lower Tray 19 Chapter 2 Paper capacity of the paper trays Standard Paper Tray A4 Letter Legal B5 Plain paper Thin paper up to 250 80 g m Tray 1 Executive A5 Recycled paper A5 Long Edge A6 B6 Folio 1 Multi purpose Tray Width 76 2 to 215 9 mm Plain paper Thin paper 50 sheets 80 g m RAF HIS Length 127 0 to 355 6 Nick paper Thicker paper mm Bond paper Recycled paper Envelopes Labels 3 Envelopes Optional Lower Tray A4 Letter Legal B5 Plain paper Thin paper up to 500 80 g m Tray 2 Executive A5 B6 Recycled paper Folio 1 1 Folio size is 8 5 in x 13 in Recommended paper specifications The following paper specifications are suitable for this machine Basis weight Grain direction Volume resistivity 10e 10e ohm Surface resistivity Ash content B Use paper made for plain paper copying B Use paper th
6. for FREE photo projects and printable downloads click Brother CreativeCenter B To return to the main page click Back or if you have finished click Exit Accessing Brother Support Macintosh You can find all the links you will need such as Web support Brother Solutions Center on the Installer CD ROM E Double click the Brother Support icon The following screen will appear ARANNA Brother Support Brother Support Presto PageManager i Download the Presto PageManager installer e Access to the Internet is required SA On Line Registration Brother offers easy on line registration for f ens Our access to support and updates To register just click the button and your machine that will technical Li C Coe E To download and install Presto PageManager click Presto PageManager B To register your machine using the Brother Product Registration Page http www brother com registration click On Line Registration B For the latest news and product support information http solutions brother com click Brother Solutions Center B To visit our website for original Brother Supplies http Awww brother com original click Supplies Information General information Chapter 1 Control panel overview S 1E e Y Options Reduce pm IN Yea 1 COPY keys 2 Options You can quickly and easily choose temporary settings for copying 3 Enlarge Reduce Enlarges or re
7. 5 Network Config 6 Drum Dot Print 7 Parts Life l Drum Lists your settings Lists your Network settings Prints the drum dot check sheet You can check the percentage of a machine part s life that remains available 2 Fuser 3 Laser 4 PF Kit MP PF Kit 2 appears only if you have installed the optional paper tray 5 PF Kit 1 6 PF Kit 2 6 Machine Info l Date amp Time l Date amp Time Puts the date and See t1 time on the LCD 2 Auto Daylight On Changes to Daylight See eee Saving Time automatically 3 Time Zone UTCXXX XX Sets the time zone See for your country 2 Serial No You can check the 94 serial number of your machine Advanced User s Guide Quick Setup Guide Network User s Guide GY The factory settings are shown in Bold with an asterisk 107 Entering text When setting certain menu selections you will need to type text characters The numeric keys have letters printed on them The keys 0 and do not have printed letters because they are used for special characters Press the appropriate numeric key the number of times shown in this reference table to access the character you want Press one two three four five six seven eight nine Key time times times times times times times times times 1 2 A 3 D 4 G 5 J 6 M 7 S 8 T 9 Z Press Key one time two times three times four times five times Inserting spaces To enter a space press
8. Chapter 1 How to access the User s Guides for Advanced Features You can view and download these Guides from the Brother Solutions Center at http solutions brother com Google Cloud Print Guide This Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet from devices using Gmail for mobile GOOGLE DOCS for mobile and applications for the Chrome OS Mobile Print Scan Guide for Brother iPrint amp Scan This Guide provides useful information about printing JPEG and PDF files from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi Fi network 1 PDF printing is not supported on Windows Phone Accessing Brother Support Windows You can find all the links you will need such as Web support Brother Solutions Center on the Installer CD ROM B Click Brother Support on the main menu The following screen will appear Mults Function Center oo Brother Support B To access our website http www brother com click Brother Home Page E For the latest news and product support information http solutions brother com click Brother Solutions Center B To visit our website for original Brother Supplies http www brother com original click Supplies Information B To access the Brother CreativeCenter http www brother com creativecenter
9. Network Management software Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 SMTP Client IPP IPPS FTP Client and Server CIFS Client TELNET Server SNMPv1 v2c v3 HTTP HTTPS server TFTP client and server ICMP Web Services Print Scan SNTP Client IPv6 NDP RA DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Client and Server CIFS Client TELNET Server SNMPv1 v2c v3 HTTP HTTPS server TFTP client and server SMTP Client ICMPv6 SNTP Client Web Services Print Scan Security Wired APOP POP before SMTP SMTP AUTH SSL TLS IPPS HTTPS SMTP Protocols POP SNMP v3 802 1x EAP MD5 EAP FAST PEAP EAP TLS EAP TTLS Kerberos 1 For Windows users Brother BRAdmin Light is available on the CD ROM provided with the machine For Macintosh users Brother BRAdmin Light is available as a download from http solutions brother com For Windows users If you require more advanced machine management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com 122 Index A ADF automatic document feeder USINO 24 Apple Macintosh See Software User s Guide C Cleaning Corona Wire eee mene 53 PUI UNIT sessionis nid aea 55 SCANNET sect casentaereccaiecd EEEE NR
10. To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 4 Clean the corona wire inside the drum unit by gently sliding the green tab back and forth several times KA Note Be sure to return the tab to the home position A 1 If you do not printed pages may have a vertical stripe Put the drum unit and toner cartridge assembly back into the machine Close the front cover of the machine Routine maintenance Cleaning the drum unit If your printout has dots at 94 mm intervals follow the steps below to solve the problem e Make sure that the machine is in the Ready mode Press Menu 6 6 then press Start to print the drum dot check sheet Leave the machine turned on for 10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot After the machine has cooled down turn off the machine Press the front cover release button and then open the front cover 55 Take out the drum unit and toner cartridge assembly N HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine 56 Important We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter
11. Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas These areas may vary depending on the paper size or settings in the application you are using KA Note When using BR Script3 emulation the unprintable area around the edges of the paper is 4 2 mm Size Bottom 3 Right 4 a 4 a single copy 4 mm 3mm or a 1 in 1 copy Legal 4 mm 4 mm MM 3mm 3mm 3mm 3mm 3mm 3mm 16 Paper settings Paper Type Set up the machine for the type of paper you are using This will give you the best print quality e Do one of the following B To set the paper type for the MP Tray press Menu 1 1 1 1 B To set the paper type for Tray 1 press Menu 1 1 1 2 B To set the paper type for Tray 2 1 press Menu 1 1 1 3 e Press A or Y to choose Thin Plain Thick Thicker Recycled Paper or Label Press OK e Press Stop Exit 1 Tray 2 appears only if the optional lower tray is installed The Label type option appears only if you chose the MP tray in step Loading paper Paper Size You can use the following sizes of paper For Copies A4 Letter Legal Executive A5 A5 L A6 B5 B6 and Folio When you change the size of paper in the tray you will also need to change the Paper Size setting so your machine can fit the document on the page D Do one of the following B To set the paper size for the MP Tray press Menu 1 1 2 1 B To set the
12. with letterheads using low temperature dyes or thermography e that is multipart or carbonless e that is designed for inkjet printing The types of paper listed above may damage your machine This damage is not covered under any Brother warranty or service agreement 21 Chapter 2 Envelopes Most envelopes designed for laser printers will be suitable for your machine However some envelopes may have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well creased folds The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine Envelopes can only be fed through the MP tray We recommend that you print a test envelope to make sure the print results are what you want before printing a large amount of envelopes Types of envelopes to avoid Important DO NOT use envelopes e that are damaged curled wrinkled or an unusual shape that are extremely shiny or textured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction e that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made
13. Brother ControlCenter utility This Guide provides useful information about wired network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips This Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet from devices using Gmail for mobile GOOGLE DOCS for mobile and applications for the Chrome OS This Guide provides useful information about printing JPEG and PDF files from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi Fi network PDF printing is not supported on Windows Phone Visit us at http solutions brother com Printed In the box Printed In the box PDF file Installer CD ROM In the box PDF file Installer CD ROM In the box PDF file Installer CD ROM In the box PDF file Installer CD ROM In the box PDF file Brother Solutions Center 2 PDF file Brother Solutions Center 2 Table of Contents Basic User s Guide 1 General information 1 Using the documentation sessssesssssssssseseeee nennen nennen nnne nns 1 Symbols and conventions used in the documentation 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Guide
14. S Scan a document to a computer 32 Scanner glass SING nsx P 25 Scanning See Software User s Guide Secure Print key eeeeseessee 7 Serial number how to find See inside front cover Se LED siryen perei 8 T Text entering esseeseeessss 108 Toner cartridge replacing eeeeeeeeeeeeneene 40 Troubleshooting ssssssssse 81 document jam esses 68 69 error messages on LCD 62 if you are having difficulty copy quality Lseessuesss 84 network ere 85 paper handling 83 print quality seeeeeseuuese 87 PINUNO PE 81 SCANNING e 84 software sseseesseeeeenrenreree 84 maintenance messages on LCD 62 paper jam 70 71 72 75 79 V Volume setting DOODO ME 9 W lene 110 Windows See Software User s Guide orother Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
15. assembly remove the toner cartridge from the drum unit and re install the toner cartridge back into the drum unit again Re install the drum unit and toner cartridge assembly back in the machine If the problem continues replace the toner cartridge See Replacing the toner cartridge gt gt page 40 Re install the standard paper tray Contact your administrator to check your Secure Function Lock Settings Troubleshooting Out of Memory Out of Memory Secure Print Data is full Print Unable XX The machine s memory is full The machine s memory is full The machine has a mechanical problem Copy operation in process Do one of the following B Press Start to copy the scanned pages B Press Stop Exit and wait until the other operations in progress finish and then try again B Add optional memory Advanced User s Guide Memory board Print operation in process Do one of the following B Reduce the print resolution Software User s Guide Printing for Windows or Printing and Faxing for Macintosh B Add optional memory Advanced User s Guide Memory board Press Stop Exit and delete the previously stored secure print data Software User s Guide Secure Print Key Do one of the following B Turn the power switch off wait a few minutes and then turn it on again B f the problem continues call Brother customer service for support Pro
16. gt gt page 25 Scanning difficulties TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source in starting to scan Windows your scanning application For example in Nuance PaperPort 12SE click Scan Settings Select to choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is selected as the primary source In starting to scan Macintosh PageManager click File Select Source and choose the Brother TWAIN driver Mac OS X 10 6 x 10 7 x users can also scan documents using the ICA Scanner Driver gt gt Software User s Guide Scanning a document using the ICA driver Mac OS X 10 6 x or greater OCR does not work Try increasing the scanning resolution Macintosh users Presto PageManager must be downloaded and installed before use For further instructions see Accessing Brother Support Macintosh gt gt page 5 Network scanning does not work See Network difficulties gt gt page 85 Contact your administrator to check your Secure Function Lock Settings Software difficulties Cannot install software or print Windows9 only Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software 84 Network difficulties Troubleshooting Cannot print over a wired Network The network scanning feature does not work The Brother software cannot be
17. recycled paper from Tray 1 and Tray 2 aD Pull the paper tray completely out of the machine While pressing the green paper guide release lever 1 slide the paper guides to fit the paper you are loading in the tray Make sure that the guides are firmly in the slots Loading paper e Fan the stack of paper well to avoid Q Lift up the support flap 1 to prevent paper jams and misfeeds paper from sliding off the face down output tray or remove each page as p SE soon as it comes out of the machine 4 Put paper in the tray and make sure B The paper is below the maximum paper mark V V V 1 Overfilling the paper tray will cause paper jams m The side to be printed on must be face down E The paper guides touch the sides of the paper so it will feed correctly Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine 11 Chapter 2 Loading paper in the multi purpose tray MP tray You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper Use this tray to print or copy on thick paper bond paper labels or envelopes For recommended paper to use see Paper capacity of the paper trays gt gt page 20 Printing on plain paper thin paper recycled paper and bond paper from the MP tray e Open the MP tray and lower it gently 12 e Pull out the MP tray support 1 and unfold the fla
18. 52 Consumable items 38 39 Control panel overview 6 ControlCenter2 for Macintosh See Software User s Guide ControlCenter4 for Windows9 See Software User s Guide Copy KU e 6 D Dimensions eR 110 Bi Te ded aep 27 Direct KOy qe E 28 specification seeeessseese 117 Document how to load eene 24 25 Drum unit CIS ANIING e 03 59 replacing T 46 E Envelopes 14 19 20 22 Error messages on LCD 62 No Paper ccccccecceeceec eee eeseseeseeeeeees 64 Out of Memory sese 65 Print Unable XX eem 65 Scan Unable XX eee 66 a5o 17 20 G Greyscale seeeseeeeeeeeren 115 H HELP LCD messages esseeeeeenree 95 Menu Table rnm 96 L Labels eem 12 19 20 23 LCD liquid crystal display 6 95 M Machine information how to reset the machine 94 reset functions eene 94 serial number e 94 status LED c eese 8 Macintosh See Software User s Guide Maintenance routine 51 replacing dr m UNI ccs catccsweccectiwencesseaeseenca
19. Brother Original drum unit and Brother Original toner units Printing with a third party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage may not apply to problems caused by the use of a third party drum or toner unit Drum Error The corona wire has become dirty Clean the corona wire in the drum unit See Cleaning the corona wire gt gt page 53 If you cleaned the corona wire and Drum Error was not cleared then the drum unit is at the end of its life Replace the drum unit with a new one Replace Parts Drum The drum unit has exceeded its rated life Please replace the drum unit with a new one We recommend that a Brother Original drum unit is installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit See Resetting the drum counter gt gt page 50 46 Drum Stop We cannot guarantee the print quality Please replace the drum unit with a new one We recommend that a Brother Original drum unit is installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit See Resetting the drum counter gt gt page 50 Routine maintenance Replacing the drum unit e Take out the drum unit and toner cartridge assembly Important While removing the drum unit handle it carefully because
20. Gp Press Menu e Choose an option E Press 1 for General Setup menu B Press 2 for Copy menu B Press 3 for Printer menu B Press 4 for USB Direct I F menu B Press 5 for Network menu B Press 6 for Machine Info menu You can also scroll through each menu level by pressing A or Y for the direction you want e Press OK when the option you want appears on the LCD The LCD will then show the next menu level e Press A or Y to scroll to your next menu selection Press OK When you have finished setting an option the LCD will show Accepted Press Stop Exit to exit Menu mode Menu and features 95 Menu table The factory settings are shown in Bold with an asterisk Choose amp OK Choose amp OK To accept To exit m 3 A 9 e e Q Stop Exit umi ier iei evera Optone escis Page l General Setup l Paper l Paper Type 1 MP Tray Than Plain Thick Thicker Recycled Paper Label 2 Tray 1 Thin Plain Thick Thicker Recycled Paper 3 Tray 2 Thin This menu Plain rs if ed mick the optional Thicker ower may Recycled Paper Advanced User s Guide t Quick Setup Guide C Software User s Guide GY The factory settings are shown in Bold with an asterisk 96 Sets the type of paper in the paper tray Sets the type of paper in the paper tray Sets the type of paper in the paper tray Menu and features teen teer ierte uesi opone essinton
21. If you have questions call your local waste disposal office gt gt Product Safety Guide Recycling information in accordance with the WEEE 2002 96 EC and Battery 2006 66 EC Directives Unpack the new toner cartridge Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge 43 Important Unpack the toner cartridge just before you put itin the machine If a toner cartridge is left unpacked for a long time the toner life will be shortened If an unpacked drum unit is put in direct sunlight or room light the unit may be damaged Brother machines are designed to work with toner of a particular specification and Will work to a level of optimum performance when used with Brother Original toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used The machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine or the refilling of empty cartridges with toner from other sources If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompa
22. If you put the cartridge in correctly the green lock lever will lift automatically KA Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit 50 ED Put the drum unit and toner cartridge assembly back into the machine Do not close the front cover of the machine Resetting the drum counter When you replace a drum unit with a new one you need to reset the drum counter by completing the following steps Important Do not reset the drum counter when you only replace the toner cartridge With the front cover still open press Clear e To confirm you are installing a new drum press 1 e When the LCD shows Accepted close the front cover of the machine Cleaning and Checking the machine Clean the outside and inside of the machine regularly with a dry lint free cloth When you replace the toner cartridge or the drum unit make sure that you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth P WARNING A A DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a dry lin
23. SIZE esiseina e DO EMT 112 BPMN IVC S E A artes EE E E TT Un 113 CODY E 114 SCOMNCL MOMRRTTRRT 115 milit m t 116 Direct Print feature ssesssssesssssssssssssseeenen nenne nenne nnn snn nsn nsa nsns na san 117 Computer requirements cece cecceecce eee eeceeceeeceeececeeesecceeeceeeeeteeeeeeeeeeeseesaeee 118 Consumable items c ccc cece cee ce eee eeceeeceeeee cece eee eecaeeeeeeeeeeeeeseeseueeaeeeeeseeseeeseeenes 120 Te SII SCR TETTE 121 Network LAN essesssesseesseeeenen nennen nennen nnne nnne sse nnn a nnne nnne arse assa sans 122 E Index 123 Table of Contents Advanced User s Guide You can view the Advanced User s Guide on the Installer CD ROM The Advanced User s Guide explains the following features and operations 1 General Setup Memory storage Automatic Daylight Saving Time Ecology features Quiet mode feature LCD Contrast Glass ScanSize User Settings List Network Configuration Report 2 Security features Secure Function Lock 2 0 Setting Lock 3 Making copies Copy settings Duplex 2 sided copying A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Options Optional paper tray LT 5400 Memory board C Glossary D Index Using the docum
24. Scanning using the SCAN key ccccecccseecseeeeeeeeeeeseeeeeeeeseeeseeeeaeeeseeeaeeeaes 37 Routine maintenance 38 Replacing the consumable items sssssessssessseeeneennenn nennen nnns 38 Replacing the toner cartridge sese 40 Replacing the drum Unit cccccccccc cece ceeee eee eeae eee eesaeeseeeseeeeneeaeesaeaeeeaeeeaeeses 46 Cleaning and Checking the M CHNING ccccccceececeeeeeeeceeeeeeeesseeeeeeeseeeesesseeees 51 Cleaning the outside of the machine cece cece seca eeceeeeseeeseeeeaeeeeeeeaeeeaes 51 Cleaning the scanner glass esses enne 52 Cleaning the corona wire lsseessessessseeeen eene nennen nennen nnns nnn nns 53 Cleaning the drum unit ccccccceccseecceeeceeecseeceeeeeseceeeeeaeeseeeseesaeesessageeses 55 Cleaning the paper pick up rOllers ccccccesecceeeeeece cece eceeeeeeeeeneeseeaeeeeeeees 59 B Troubleshooting 61 Identifying your problem ssssssssessssseeeenn nennen nennen nenne nnns nnne nnns 61 Error and maintenance messages ssssssssssssesesseee enema nens 62 POG UNI JAME RT m TEE 68 Document is jammed in the top of the ADF unit eseeeeeessssesse 68 Document is jammed under the document cover ssueesuesss 68 Removing small documents jammed in the ADF esuessuesese 69 Document i
25. Source Click OK to begin printing 31 How to scan to a computer Scanning a document as a PDF file using ControlCenter4 Windows Detailed information gt gt Software User s Guide Scanning Note The screens on your PC may vary depending on your model ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often Using ControlCenter4 eliminates the need to manually launch specific applications a Load your document See How to load documents gt gt page 24 2 Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open e Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK This section briefly introduces the ControlCenter4 functions in Advanced Mode ControlCenter4 Mode Welcome to Controlcenter4 ContralCenter4 brings together all the software Features to expand Ehe capabilities of your device You can choose between the Home Made or Advanced Mode user interfaces C3 Home Mode Home Mode offers basic Functions such as Photo In addition to the Features available in Home Mode Print Scan and PC Fax with simple easy to use Advance Mode includes the added ability to operations configure detailed settings and store them Offering easy operation of pre configured button settings 4 Make sure the machine you want
26. The machine is ready to print in Sleep mode there is no print data or the power switch is off Receiving Data The machine is either receiving data from the computer processing data in memory or printing data Green blinking Data Remaining in Print data remains in the machine s memory Memory Volume settings Beeper volume When the beeper is on the machine will beep when you press a key or make a mistake You can choose a range of volume levels e Press Menu 1 2 e Press A or Y to choose Low Med High or Off Press OK Press Stop Exit General information Loading paper and print media The machine can feed paper from the standard paper tray optional lower tray or multi purpose tray KA Note If your application software supports paper size selection in the print menu you can select it through the software If your application software does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray and the optional lower tray You can load up to 250 sheets in the standard paper tray Tray 1 and 500 sheets in the optional lower tray Tray 2 Paper can be loaded up to the maximum paper mark V Y V on the right hand side of the paper tray For recommended paper to use see Acceptable paper and other print media gt gt page 19 10 Loading paper Printing on plain paper thin paper or
27. USB Flash memory drive to the USB direct interface DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing 29 Chapter 5 KA Note e You can change the default tray that the machine will use for printing Press Menu 1 5 2 and then press A or Y to select the tray you want as the new default Press OK See Tray Use in print mode gt gt page 18 You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode Press Menu 4 to enter the USB Direct I F menu See Menu table gt gt page 96 30 How to print from a computer Printing a document The machine can receive data from your computer and print it To print from a computer you must install the printer driver Software User s Guide Printing for Windows or Printing and Faxing for Macintosh D Install the Brother printer driver from the Installer CD ROM gt gt Quick Setup Guide eo From your application choose the Print command Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using 4 Choose the settings you want in the Properties dialog box and then click OK E Paper Size B Orientation E Copies E Media Type B Resolution E Print Settings E Multiple Page E Duplex Booklet E Paper
28. it may contain toner If toner scatters on your hands or clothes immediately wipe or wash it off with cold water Every time you replace the drum unit clean the inside of the machine See Cleaning and Checking the machine gt gt page 51 Wait to unpack the new drum unit immediately before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit eb Leave the machine turned on for 10 minutes for the internal fan to cool LD HOT SURFACE the extremely hot parts inside the After you have just used the machine some machine internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine e Press the front cover release button and then open the front cover 47 D Push down the green lock lever and take 48 We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a piece of A A disposable paper underneath it in case DO NOT puta toner cartridge or a toner you accidentally spill or scatter toner cartridge and drum unit assembly into a fire It could explode resulting in To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machin
29. most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray e When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in another paper tray 18 Tray Use in print mode You can change the default tray the machine will use for printing from your computer and Direct Print e Press Menu 1 5 2 Press A or Y to choose Tray 1 Only Tray 2 Only 1 MP Only MP gt T1 gt T2 or T1 gt T2 sMp Press OK Tray 2 Only and T2 appear only if the optional lower tray is installed e Press Stop Exit Acceptable paper and other print media Print quality may vary according to the type of paper you are using You can use the following types of print media plain paper thin paper thick paper thicker paper bond paper recycled paper labels or envelopes For best results follow the instructions below E DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds B For correct printing you must choose the same paper size from your software application as the paper in the tray B Avoid touching the printed surface of the paper immediately after printing B Before you buy a lot of paper test a small quantity to make sure the paper is suitable B Use labels that are designed for use in laser machines Loading paper
30. page 53 B Make sure the green tab of the corona wire is at the home position A B The toner cartridge may be damaged Put in a new toner cartridge gt gt Replacing the toner cartridge gt gt page 40 The drum unit may be damaged Put in a new drum unit Black lines down the page gt gt Replacing the drum unit gt gt page 46 Printed pages have toner The fuser unit may be contaminated smudges down the page Call your Brother customer service for support Make sure that foreign material such as a torn piece of paper sticky notes or dust is not inside the machine and around the drum unit and ABCDEFGH toner cartridge ABCD The toner cartridge may be damaged Put in a new toner cartridge gt gt Replacing the toner cartridge gt gt page 40 abc d e p g g pag 0 2 9 4 The drum unit may be damaged Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 White lines down the page 91 Examples of poor print Recommendation quality 92 Image skewed ABCDEFGH abcdefghijk ABCD abcde 01234 Curled or wavy ABCDEFGH abcdefghijk ABCD abcde 01234 Wrinkles or creases B Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctly gt gt Loading paper and print media gt gt page 10 If you are using the MP tray see Loading paper in the multi purpo
31. paper and other print media gt gt page 19 a bed e gt gt Cleaning the corona wire gt gt page 53 0 123 4 The drum unit may be damaged Put in a new drum unit TE gt gt Replacing the drum unit gt gt page 46 Toner specks B The fuser unit may be contaminated Call Brother customer service for support 88 Troubleshooting Examples of poor print Recommendation quality B Make sure that you use paper that meets our specifications gt gt Acceptable paper and other print media gt gt page 19 Choose Thick Paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using gt gt Paper Type gt gt page 17 gt gt Software User s Guide Printing for Windows POMON pin gt gt Software User s Guide Printing and Faxing for Macintosh Check the machine s environment Conditions such as high humidity can cause hollow print gt gt Product Safety Guide Choose a safe location for your product The drum unit may be damaged Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 Clean the corona wire inside the drum unit by sliding the green tab Be sure to return the green tab to the home position A gt gt Cleaning the corona wire gt gt page 53 The drum unit may be damaged Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 All black D Make sure that you use paper that meets our speci
32. paper size for Tray 1 press Menu 1 1 2 2 B To set the paper size for Tray 2 i press Menu 1 1 2 3 e Press A or Y to choose A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio or Any 2 Press OK Press Stop Exit Tray 2 appears only if the optional lower tray is installed 2 The Any option appears only when you choose the MP tray C Note e f you choose Any for the MP Tray Paper Size you must choose MP Only for the Tray Use setting You cannot use the Any Paper Size option for the MP tray when making N in 1 copies You must choose one of the other available Paper Size options for the MP tray e A5 L and A6 size are not available for Tray 2 17 Chapter 2 Tray Use in COPY mode You can change the priority tray that the machine will use for printing copies When you choose Tray 1 Only MP Only or Tray 2 Only the machine pulls the paper only from that tray If the selected tray is out of paper No Paper will appear on the LCD Insert paper in the empty tray To change the tray setting follow the instructions below d Press Menu 1 5 1 Q Press A or Y to choose Tray 1 Only Tray 2 Only 1 MP Only MP gt T1 gt T2 or T1 gt T2 1sMpP Press OK Tray 2 Only and T2 appear only if the optional lower tray is installed Press Stop Exit KA Note e When loading documents in the ADF and MP gt T1 gt T2 Or T1 gt T2 gt MP is selected the machine looks for the tray with the
33. printout may be incomplete The headers or footers appear There is an unprintable area on the top and bottom of the page Adjust the top and when the document displays on the bottom margins in your document to allow for this screen but they do not show up when it is printed The machine prints unexpectedly Press Stop Exit to cancel print jobs or it prints garbage Check the settings in your application to make sure that it is set up to work with your machine See Unscannable and unprintable areas gt gt page 16 81 Printing difficulties continued Dies Suggestions OOOO The machine prints the first couple Check the settings in your application to make sure that it is set up to work with of pages correctly then some your machine pages have text missing Your computer is not recognising the machine s input buffer s full signal Make sure that you have connected the interface cable correctly gt gt Quick Setup Guide The machine does not print on both Check the paper size setting in the printer driver You need to choose A4 60 to sides of the paper even though the 105 g m printer driver is set to Duplex The machine does not change to When the machine is in Deep Sleep mode the machine does not wake up even if Direct Print mode when a USB you connect a USB flash memory drive to the USB direct interface flash memory drive is connected to Press Stop Exit to wake up the machine the USB direct interface
34. the document while it is feeding 24 Loading documents C Note To scan documents that are not suitable for the ADF see Using the scanner glass gt gt page 25 e It is easier to use the ADF if you are loading a multiple page document e Make sure documents with correction fluid or written with ink are completely dry e Unfold the ADF document support 1 Lift up and unfold the ADF document output support flap 2 Fan the pages well e Stagger the pages of your document face up top edge first in the ADF until the LCD display message changes and you feel the top page touch the feed rollers Loading documents 5 Adjust the paper guides 1 to fit the How to load documents width of your document KA Note To use the scanner glass the ADF must be empty e Lift the document cover 2 Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass KA Note To scan non standard documents see Using the scanner glass gt gt page 25 Using the scanner glass You can use the scanner glass to copy or scan pages of a book one page at a time Document Sizes Supported Up to 300 0 mm Up to 215 9 mm Up to 2 0 kg e Close the document cover Important If the document is a book or is thick do not slam the cover or press on it 25 How to copy The following steps show the basic copy operation Presi o
35. the machine gt gt page 51 If you change the print density setting for lighter or darker printing the amount of toner used will change Wait to unpack the toner cartridge until immediately before you put it into the machine 40 Toner Low If the LCD shows Toner Low buy a new toner cartridge and have it ready before you get a Replace Toner message Replace Toner When the following message appears on the LCD you need to replace the toner cartridge The machine will stop printing until you replace the toner cartridge A new Brother Original toner cartridge will clear the replace toner message Routine maintenance epa WARNING D Leave the machine turned on for 10 minutes for the internal fan to cool AN HOT SURFACE the extremely hot parts inside the machine After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine e Press the front cover release button and then open the front cover e Take out the drum unit and toner cartridge assembly 41 D Push down the green lock lever and take 42 We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a piece of A A disposable paper underneath it in case DO NOT puta toner cartridge or a toner you accidentally spill or scatter toner cartridge and drum unit assembly in
36. to use is selected from the Model pull down list 32 How to scan to a computer Set the scanning configuration Click Configuration then select Button settings Scan and File Control Center 4 Mode 5 fi H Configuration B BEEN Button settings an PC Copy Create custom tab Dus Device Settings Choose from the Scan options Image OCR E mail or File By right clicking on a button a m butt Settings advanced scan settings and set new defaults Mode Select Preferences The configuration dialog box appears You can change the default settings ile Type File size 1 PDF pdf aa Small Large File Name 2 Date Number s CCF 08022011 _xxxx pdf Show Save As Window Destination Folder 3 C Documents and Settings User My Documents My Pictures Cc al Show Folder PreScan Resolution Brightness 4 300 x 300 dpi v EN O Scan Type TE y mm o 24bit Colour v E ontras 5 Document Size HH A4 210 x 297 mm 8 3 x 11 7 in v U Manual multi page scan Confirm PDF pdf is selected from the File Type pull down list You can enter the file name you want to use for the document You can save the file to the default folder or choose your preferred folder by clicking the Browse button You can choose a scanning resolution from the Resolution pull down list You can choose the document size from the Document Siz
37. 500 MB 1 2 GB or equivalent 64 bit Intel 64 or AMD64 supported CPU Intel Pentium 4 1 GB 1 GB 650 MB or equivalent 32 bit 32 bit 2 64 bit Intel 64 or GB GB 64 AMD64 64 bit bit supported CPU Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform amp Processor Recommended Hard Disk Space Supported Supported Operating System Minimum Speed RAM to install PC PC For For Software Interface rivers Applications Functions Windows Intel Pentium i 206 MB 512 MB 50 MB Server or equivalent 2003 print only via network Windows 64 bit Intel 64 or Server AMD64 2003 x64 supported CPU Edition print only via network Version N A Printing 10Base T 100 Base TX Ethernet Server or equivalent 2008 64 bit Intel964 or print only AMD64 via supported CPU network Windows 64 bit Intel964 or Server AMD64 2008 R2 supported CPU print only via network Macintosh Mac OS X PowerPC G4 G5 512 MB 1 GB 80MB 400 MB Printing USB iat 10 5 8 Intel Processor Scanning op rj i Mac OS X Intel Processor 16GB 2 GB 100 Base TX 10 6 x Ethernet Mac OS X Intel Processor 2 GB 2 GB 10 7 x For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Third party USB ports are not supported Nuance PaperPort 12SE su
38. Basic User s Guide DCP 8110DN If you need to call Customer Service Please complete the following information for future reference Model Number DCP 8110DN Circle your model number Serial Number Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2012 Brother Industries Ltd All rights reserved User s Guides and where do I find them 1 2 Product Safety Guide Quick Setup Guide Basic User s Guide Advanced User s Guide Software User s Guide Network User s Guide Google Cloud Print Guide Mobile Print Scan Guide for Brother iPrint amp Scan Read this Guide first Please read the Safety Instructions before you set up your machine See this Guide for trademarks and legal limitations Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using Learn the basic Copy Scan and Direct Print operations and how to replace consumables See troubleshooting tips Learn more advanced operations Copy security features printing reports and performing routine maintenance Follow these instructions for Printing Scanning Network Scanning and using the
39. Menu 1 1 2 See Paper Size gt gt page 17 Order a new toner cartridge now so a replacement toner cartridge will be available when the LCD shows Replace Toner Reduce the number of files stored on the USB Flash memory drive Unplug the device from the USB direct interface Turn the machine off and then on again Troubleshooting Error Message Unusable Device A USB device or USB Flash Unplug the device from the USB direct memory drive that is not interface supported is encrypted has been connected to the USB direct interface See the specifications for supported USB Flash memory drives in Printing data from a USB Flash memory drive or digital camera supporting mass storage gt gt page 27 Wrong Paper Size The machine cannotfind paper Load the paper in the paper tray shown on the of the same size in any other LCD tray after the tray currently in use has run out of paper during a copy operation 67 Document Jams Document is jammed in the top of the ADF unit SS Take out any paper from the ADF that is not jammed Open the ADF cover Pull the jammed document out to the left If the document rips or tears be sure you remove all small paper scraps to prevent future jams D Close the ADF cover Press Stop Exit 68 Document is jammed under the document cover a Take out any paper from the ADF that is not jammed e Lift the document cover e Pull the jammed d
40. Q1200 2400 x 600 dpi quality 600 dpi x 600 dpi Print Speed Up to 18 sides minute Up to 9 sheets minute Duplex A4 size Print Speed Up to 36 pages minute A4 size First Print Time 2 Less than 8 5 seconds at 23 C 230 V 1 The print speed may vary depending on the type of document you print 2 From Ready mode and standard tray 116 Specifications Direct Print feature Compatibility PDF version 1 7 1 JPEG Exif JPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models XPS version 1 0 Interface USB direct interface PDF data including a JBIG2 image file a JPEG2000 image file or a transparency file is not supported 1 117 Computer requirements Minimum System Requirements and Supported PC Software Functions Operating System Computer Platform amp Processor Recommended Hard Disk Space Supported Supported Minimum Speed RAM to install PC PC Version Software Interface Windows Operating System 118 Windows XP Home Windows XP Professional 1 Windows XP 13 3 Professional x64 Edition 1 3 Windows Vista 1 Windows 713 For For Drivers Applications Functions Intel Pentium 128 MB 256 MB 50 MB 500 MB Printing USB or equivalent Scanning 10Base T 100 Base TX Ethernet 64 bit Intel 64 or AMD64 supported CPU Intel Pentium 4 512 MB 1GB
41. Turn over the stack of paper in the tray or rotate the paper 180 in the input tray Troubleshooting Examples of poor print Recommendation quality B Make sure that envelopes are printed with the back cover face up output tray opened Printing on thick paper labels and envelopes from the MP tray gt gt page 14 Check the envelope type and quality EFGHIJKLMN gt gt Acceptable paper and other print media gt gt page 19 Make sure envelopes are fed only from the MP tray gt gt Loading paper in the multi purpose tray MP tray gt gt page 12 Choose Improve Toner Fixing mode in the printer driver gt gt Software User s Guide Printing for Windows gt gt Software User s Guide Printing and Faxing for Macintosh If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting Poor fixing Choose Reduce Paper Curl mode in the printer driver gt gt Software User s Guide Printing for Windows ed ABCDEFGH DENEN abcdefghijk gt gt Software User s Guide Printing and Faxing for Macintosh A BC D Open the back cover face up output tray to let the printed paper exit abcde onto the face up output tray 01234 Curled 93 Machine Information Checking the Serial Number You can see the machine s Serial Number on the LCD a Press Menu 6 2 D Press Stop Exit Reset functions The following reset functions
42. are available 1 Network You can reset the internal print server back to its default factory settings such as the password and IP address information 2 All Settings You can reset all the machine s settings back to the factory default Brother strongly recommends you perform this operation when you dispose of the machine KA Note Unplug the interface cable before you choose Network or All Settings 94 How to reset the machine D Press Menu 1 9 Press A or Y to choose the reset function you want to use Press OK e Do one of the following B To reset the settings press 1 and go to step B To exit without making changes press 2 and go to step You will be asked to reboot the machine Do one of the following B o reboot the machine press 1 The machine will begin the reset B o exit without rebooting the machine press 2 Go to step If you do not reboot your machine the reset will not complete and your settings will remain unchanged Q Press Stop Exit Note You can also reset the Network settings by pressing Menu 5 0 On screen programming Your machine has been designed to be easy to use The LCD provides on screen programming using the menu keys We have created step by step on screen instructions to help you program your machine Simply follow the steps as they guide you through the menu selections and programming options How to access the menu mode
43. are installed correctly Examples of poor print Recommendation quality B Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge If the LCD shows Replace Toner put in a new toner cartridge gt gt Replacing the toner cartridge gt gt page 40 Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault gt gt Product Safety Guide Choose a safe location for your product If the whole page is too light Toner Save may be turned on Turn off Toner Save in the machine s menu settings or Toner Save Mode in the Printer Properties of the driver gt gt Advanced User s Guide Toner Save gt gt Software User s Guide Printing for Windows gt gt Software User s Guide Printing and Faxing for Macintosh Clean the corona wire of the drum unit gt gt Cleaning the corona wire gt gt page 53 Put in a new toner cartridge gt gt Replacing the toner cartridge gt gt page 40 Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 87 Examples of poor print Recommendation quality B Make sure that you use paper that meets our specifications gt gt Acceptable paper and other print media gt gt page 19 ABCDEFGH abcdefghijk ABCD abcde Check the machine s environment Conditions such
44. as high temperatures and high humidity can increase the amount of background shading gt gt Product Safety Guide Choose a safe location for your product 01234 Grey background Put in a new toner cartridge gt gt Replacing the toner cartridge gt gt page 40 Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 Make sure that you use paper that meets our specifications Rough surfaced paper or thick paper may cause this problem gt gt Acceptable paper and other print media gt gt page 19 Make sure that you choose the appropriate media type in the printer driver or in the machine s Paper Type menu setting gt gt Paper Type gt gt page 17 gt gt Software User s Guide Printing for Windows Ghosting gt gt Software User s Guide Printing and Faxing for Macintosh Choose Reduce Ghosting mode in the printer driver gt gt Software User s Guide Printing for Windows gt gt Software User s Guide Printing and Faxing for Macintosh Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 Put in a new toner cartridge gt gt Replacing the toner cartridge gt gt page 40 The fuser unit may be contaminated Call Brother customer service for support Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem ABCBEFGH abcd fghijk A BC D Clean the corona wire on the drum unit gt gt Acceptable
45. at is 75 to 90 g m B Use long grain paper with a neutral Ph value and a moisture content of approx 5 B his machine can use recycled paper that meets DIN 19309 specifications 20 Loading paper Handling and using special Types of paper to avoid pepe Important Some types of paper may not perform well The machine is designed to work well with or may cause damage to your machine most types of xerographic and bond paper However some paper variables may have an DO NOT use paper effect on print quality or handling reliability Always test samples of paper before purchasing to ensure desirable performance that is extremely smooth or shiny Store paper in its original packaging and keep e that is curled or warped it sealed Keep the paper flat and away from moisture direct sunlight and heat that is highly textured some important guidelines when selecting 1 paper are E DO NOT use inkjet paper because it may cause a paper jam or damage your 1 machine 1 Acurl of 2 mm or greater may cause B Preprinted paper must use ink that can jams to occur withstand the temperature of the machine s fusing process 200 C that is coated or has a chemical finish l e that is damaged creased or folded B f you use bond paper paper with a rough surface or paper that is wrinkled or that exceeds the recommended weight creased the paper may exhibit degraded specification in this guide performance with tabs and staples
46. cdeate 46 toner cartridge sssssss 40 Memory eeseesseseeennee nennen nennen nnns 110 Menu Table mmi 96 Mode entering COD 26 21872 a RENE RENTES T N Network printing See Network User s Guide scanning See Software User s Guide Network connectivity 121 Nuance PaperPort 12SE See Software User s Guide See also Help in the Nuance PaperPort 12SE application to access How to Guides 123 O Out of Memory message 65 P gm 19 how to load eeeeeeeeeeeseee 10 in multi purpose tray 12 in paper tray ee 10 recommended eee 19 20 cpi 17 19 tray capacity seseseeeeeeeeeeeeee 20 jJ T 17 19 Presto PageManager See Software User s Guide See also Help in the Presto PageManager application Print difficulties ooo eee eeceececeeeeeeeeeeeeeeenes 81 document from your computer 31 VOTS RR 116 sci ae 87 zeli m 116 specifications eese 116 Printing See Software User s Guide Programming your machine 95 Q Quality DUNUNG err E 87 R Replacing a m TER 46 toner cartridge 40 Resolution seo c P 114 vir e 116 EC e 115 124
47. drive Sets the media type when printing directly from the USB flash memory drive Sets the page style when printing multiple pages directly from the USB Flash memory drive Sets the page orientation when printing directly from the USB Flash memory drive Enables or disables the page collation when printing directly from the USB Flash memory drive 102 GY The factory settings are shown in Bold with an asterisk Menu and features evel ume tees options eios me 4 USB Direct I F l Direct Print 6 Print Quality Continued Continued 7 PDF Option 8 Index Print l Resolution Software User s Guide 70 0000000 Software User s Guide Normal Document Document amp Markup Document amp Stamps Simple Details Color 100 dpi Color 200 dpi Color 300 dpa Color 600 dpa Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B amp W 300 dpi B amp W 200 dpi B amp W 200x100 dpi 2 Scan to USB j Sets the resolution to See L send the scanned data to USB Flash i memory drive 2 File Name Enter the file name of e scanned data The factory settings are shown in Bold with an asterisk Sets the print quality option when printing directly from the USB Flash memory drive Sets the PDF option whether to print comments Markup or stamps in the PDF file along with the text Sets the index print option simple format or details 103 iwi freva Le
48. drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine Troubleshooting We recommend that you put the drum unit BL HOT SURFACE and toner cartridge assembly on a piece of disposable paper or cloth in case you After you have just used the machine some accidentally spill or scatter toner internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration TT Q Push down the green lock lever and take FA Note the toner cartridge out of the drum unit Remove the jammed paper if there is any inside the drum unit Make sure that you put in the toner cartridge correctly or it may separate from the drum unit 8 Put the drum unit and toner cartridge assembly back into the machine 6 Put the toner cartridge back into the drum unit until you hear itlock into place Ey OUMAVe POEMS Caled comer Close the front cover of the machine the green lock lever will lift automatically 9 Put the paper tray firmly back in the machine C Note If you turn off the machine while Jam Inside is displayed the mach
49. drum unit and toner cartridge unit assembly in the machine Drum Stop It is time to replace the drum Replace the drum unit unis See Replacing the drum unit gt gt page 47 Duplex Disabled The back cover of the machine Close the back cover of the machine is not closed completely The temperature of the fuser Turn the power switch off wait a few seconds unit does not rise to a specified and then turn it on again Leave the machine temperature within the idle for 15 minutes with the power on Fuser Error specified time The fuser unit is too hot Jam Duplex The paper is jammed in the See Paper is jammed in the duplex tray duplex tray or the fuser unit gt gt page 79 Jam Inside The paper is jammed inside the See Paper is jammed inside the machine machine gt gt page 75 The toner cartridge is placed in Put the toner cartridge into the drum unit and the machine without the drum then re install the drum unit and toner cartridge unit assembly in the machine Jam MP Tray The paper is jammed in the MP See Paper is jammed in the MP tray tray of the machine gt gt page 70 Jam Rear The paper is jammed in the See Paper is jammed at the back of the back of the machine machine gt gt page 72 Jam Tray 1 Jam Tray 2 Limit Exceeded Log Access Error Manual Feed No HUB Support No Toner Not Available 64 The paper is jammed in the paper tray of the machine The number of pag
50. drum unit and toner cartridge Cleaning the paper pick up assembly back into the machine rollers Cleaning the paper pick up roller periodically may prevent paper jams by ensuring the correct feeding of the paper If you have paper feed problems clean the pick up rollers as follows e Turn off the machine e Disconnect all cables and then unplug the power cord from the electrical Socket e Pull the paper tray completely out of the 14 Close the front cover of the machine machine 1 Turn on the machine and try a test print 59 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad 1 on the paper tray to remove dust Wipe the two pick up rollers 1 inside the machine to remove dust Q Put the paper tray back in the machine e Plug the machine s power cord back into the electrical socket 60 Turn on the machine Troubleshooting If you think there is a problem with your machine check each of the items below first and then follow the troubleshooting tips You can correct most problems by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Identifying your problem First check the following m The machine s power cord is connected correctly and the machine s power switch is turned on If the machine does not turn on after co
51. duces copies Error LED Blinks in orange when the LCD displays an error or an important status message Duplex You can choose Duplex to copy or print on both sides of the paper LCD Displays messages to help you set up and use your machine 9 5 Menu keys Clear Deletes entered data or lets you cancel the current setting Menu Lets you access the Menu to program your settings or retrieve information from the machine OK Lets you store your settings and confirm LCD messages Selection keys or Press to scroll backwards or forwards through menu selections or Y Press to scroll through the menus and options Numeric keys Use these keys to enter text 10 11 General information Stop Exit 2 ABC 3 DEF 5 JKL 6 MNO Start 8 mw Qwxz Stop Exit Stops an operation or exits from a menu Start Lets you start making copies SCAN SCAN Puts the machine in SCAN mode Data LED The LED will flash depending on the machine s status Secure Print You can print data saved in the memory when you enter your four digit password gt gt Software User s Guide When using Secure Function Lock you can switch restricted users by holding down 4 as you press Secure Print gt gt Advanced User s Guide Secure Function Lock 2 0 Chapter 1 Data LED indications The Data LED light emitting diode will flash depending on the machine s status Ready Mode
52. e Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth gt gt Product Safety Guide General precautions the toner cartridge out of the drum unit Important e Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Toner cartridge Drum unit We recommend that you place the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Routine maintenance KA Note e Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit Go to http www brother com original index html for instructions on how to return your used items to the Brother recycling program If you choose not to return your used items please discard the used items according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office gt gt Product Safety Guide Recycling information in accordance with the WEEE 2002 96 EC and Battery 2006 66 EC Directives Unpack the new drum unit 49 Q Put the toner cartridge firmly into the new drum unit until you hear it lock into place
53. e Siart ay 1 No of Copies Use the numeric pad to enter the number of copies you want Do one of the following to load your document B Place the document face up in the ADF See Using the automatic document feeder ADF gt gt page 24 B Load your document face down on the scanner glass See Using the scanner glass gt gt page 25 2 Press Start Stop copying To stop copying press Stop Exit Copy settings Press temporary COPY keys or Duplex and then press A V lt or gt to scroll through the copy settings When the setting you want is highlighted press OK Basic User s Guide For details about changing the following settings gt gt page 17 18 B Paper Type B Paper Size B Tray Use Tray Use in COPY mode 26 Making copies Advanced User s Guide For details about changing the following settings gt gt Advanced User s Guide Copy settings Enlg Red Enlarge Reduce Stack Sort Quality Brightness Contrast Page Layout Tray Select Tray Selection Duplex With the Direct Print feature you do not need a computer to print data You can print by just plugging your USB Flash memory drive into the machine s USB direct interface You can also connect and print directly from a camera set to USB mass storage mode You can use a USB Flash Memory Drive that has the following specifications USB Class USB Mass Storage Class USB Mass Storage SCSI or SFF 8070i Cla
54. e pull down list click ox 33 Chapter 7 Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically Control Center 4 Meds gt E l H Configuration Choose from the Scan options Image OCR E mail or File By right clicking on a button you can configure the Settings advanced scan settings and set new defaults 34 How to scan to a computer Changing the SCAN key settings Before scanning To use the machine as a scanner install a scanner driver If the machine is on a network configure it with a TCP IP address B Install the scanner drivers from the Installer CD ROM gt gt Quick Setup Guide B Configure the machine with a TCP IP address if network scanning does not work Software User s Guide Configuring Network Scanning Windows9 SCAN key settings You can change your machine s SCAN key settings using ControlCenter4 ap Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open e Make sure the machine you want to use is selected from the Model pull down list e Click the Device Settings tab e Click Device Scan Settings ControlCenter 4 ws x E fi Configuration gt V gt Je fou can configure your machine s settings from here Device Scan BRAdmin Settings 35 Chapter 7 Choo
55. ed for COPY mode Chooses the tray that will be used for Print mode Adjusts the contrast of the LCD GY The factory settings are shown in Bold with an asterisk Menu and features Can restrict selected See machine operations for up to 25 individual users and all other non authorized Public users Stops unauthorized users from changing the machine s current settings A4 Adjusts the scan area of the scanner glass to the size of the document 2 File Size l Color Small You can set your own See default settings forthe Medium data compression Large ratio 2 Gray Small Medium Large l General Setup 7 Security 1 Function Lock Continued mn m 8 Document Scan 1 Glass ScanSize 9 Reset l Network Restores all network 94 settings to factory default 2 All Settings Restores all the machine settings to factory default Choose your Allows you to change See 1 language the LCD language for your country M NE Advanced User s Guide t Quick Setup Guide C Software User s Guide The factory settings are shown in Bold with an asterisk 99 twn fie ues Gps Descriptions Page _ 2 Copy l Quality You can choose the See 9 Copy resolution for your type of document 2 Brightness CHTEEE Adjust the brightness for copies CILE T T Q 3 Contrast Adjusts the contrast for copies Advanced User s Guide GY The factory se
56. eeseeaeeeeenes 19 Type and size of paper cece cece ceca sees cece eeceeceeeeeneeeeeseeeseeseeeseeeeeeseeeneeeanetaees 19 Handling and using special paper ce ccc ec cece ee ceeceeeeeeeeeeececeeeseeseeeeeeseeaes 21 3 Loading documents 24 How to load documents ss eost e n repetat nba eta vo Rer seem aiaiai a aasi 24 Using the automatic document feeder ADF ccccececeeceeeeeceeeeeeeseeeeaes 24 Using the scanner glass csecrosteteve iusto axuetrbd cede n Rem eve ad eoa ed des evt pau CE vtr eee csaus 25 4 Making copies 26 HOWTO COD 26 OEOD MN E eee e E eee ee EEE E AE EA EEE 26 CGOOyY SENOS erresis E AEE E 26 Printing data from a USB Flash memory drive or digital camera supporting mass storage 27 Creating a PRN file for direct printing seessesseeeeeereenn 27 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage cccccccceecseeccecceseeeeeceeceecseecseeesueecsecaeesaessesssessnees 28 How to print from a computer 31 Printing ACO CUISINE scszening HH 31 How to scan to a computer 32 Scanning a document as a PDF file using ControlCenter4 Windows ER 32 Changing the SCAN key settings sessessssesseeeneenennnmmnennnnennnn 35 micile zie 018 iets native EE tat e EEE ER E ENEE E 35 SCAN Key SOMN S erena o duar ed uuasbui ulus dau ppeced ON c E dudes 35
57. entation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation A WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries 6 Important Important indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to a possible electrical shock Fire Hazard icons alert you to the possibility of fire Hot Surface icons warn you not to touch machine parts that are hot Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features y e pe e General information Bold Bold style identifies keys on the machine s control panel or on the computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier Courier New font identifies the New messages shown on the LCD of the machine Follow all warnings and instructions marked on the product Chapter 1 Accessing the Advanced User s Guide Software User s Guide and Network User s Guide This Basic User s Guide doe
58. er Weight 60 to 105 g m For labels we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging 1 113 Copy Copy Width Max 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 1200 x 600 dpi First Copy Out Time Less than 10 5 seconds at 23 C 230 V From Ready mode and standard tray 114 Specifications Scanner DCP 8110DN TWAIN Compliant Yes Windows XP Windows Vista Windows 7 Mac OS X 10 5 8 10 6 x 10 7 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 ICA Compliant Yes Mac OS X 10 6 x 10 7 x Colour Depth 48 bit internal 24 bit external colour Resolution Up to 19200 x 19200 dpi interpolated Up to 1200 x 1200 dpi optical from Scanner Glass Up to 1200 x 600 dpi optical from ADF Scanning Width Max 210 mm Greyscale 256 levels For the latest driver updates for the version of Mac OS X you are using visit us at http solutions brother com 2 Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows XP Windows Vista and Windows 7 resolution up to 19200 x 19200 dpi can be selected by using the scanner utility 1 115 Printer Automatic 2 sided Duplex Print Yes PCL6 BR Script3 PostScript 3 IBM Proprinter XL Epson FX 850 Resolution 1200 dpi x 1200 dpi H
59. es you are allowed to print has been exceeded The print job will be cancelled The machine could not access the print log file in the server Manual was selected as the paper source when there was no paper in the MP tray A USB hub device is connected to the USB direct interface The machine is out of paper in the specified tray or all trays or paper is not correctly loaded in the paper tray The toner cartridge orthe drum unit and toner cartridge assembly is not installed correctly The standard paper tray is not installed or not installed correctly The requested function is not permitted to all User IDs by Secure Function Lock 2 0 See Paper is jammed in paper tray 1 or tray 2 gt gt page 71 Contact your administrator to check your Secure Function Lock Settings Contact your administrator to check the Store Print Log to Network settings For detailed information Network User s Guide Store Print Log to Network Place paper in the MP tray If the machine is in Pause mode press Start See Loading paper in the multi purpose tray MP tray gt gt page 12 Disconnect the USB hub device from the USB direct interface Do one of the following B Refill paper in the paper tray shown on the LCD Make sure the paper guides are set to the correct size m Remove the paper and load it again Make sure the paper guides are set to the correct size Remove the drum unit and toner cartridge
60. ettings are shown in Bold with an asterisk Specifies the IP address of the primary or secondary DNS server Automatically allocates the IP address from the link local address range Enable or Disable the IPv6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information Chooses the Ethernet link mode Shows the Ethernet link status Shows the MAC address of the machine 105 eei tevel Levels Levia Options Descriptions Page _ 5 Network Continued 106 6 ScanTo Network Windows9 Network User s Guide 0 Network Reset Color 100 dpi Color 200 dpa Color 300 dpa Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B amp W 300 dpi B amp W 200 dpi B amp W 200x100 dpi Color 100 dpi Color 200 dpi Color 300 dpa Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B amp W 300 dpi B amp W 200 dpi B amp W 200x100 dpi l Reset 2 Exit GY The factory settings are shown in Bold with an asterisk Chooses the file format to send the scanned data via FTP You can scana black and white or colour document directly to a CIFS server on your local network or on the Internet Restore all network settings to the factory defaults Menu and features You can check the number of total pages the machine has printed during its life 3 Page Counter 4 User Settings
61. fications A rough surfaced paper or thick print media can cause this problem ABCDEFG H See Acceptable paper and other print media gt gt page 19 abcdefghijk Make sure that you choose the appropriate media type in the printer driver or in the machine s Paper Type menu setting abcde gt gt Paper Type gt gt page 17 O0123 4 White lines across the page gt gt Software User s Guide Printing and Faxing for Macintosh gt gt Software User s Guide Printing for Windows The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time The drum unit may be damaged Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 89 Examples of poor print quality Lines across the page ADUVEFUNMN abcdefghijk White lines bands or ribbing across the page White Spots on black text and graphics at 94 mm intervals as IE mm IE mm Black Spots at 94 mm intervals 90 Recommendation B Clean the corona wire inside the drum unit gt gt Cleaning the corona wire gt gt page 53 The drum unit may be damaged Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem gt gt Product Safety Guide Choose a safe location for your product If the problem is n
62. g the scanner glass and glass strip with a soft lint free cloth moistened with water run your finger tip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning 5 Close the document cover Plug the machine s power cord back into the electrical socket first then connect all cables e Turn on the machine Routine maintenance Cleaning the corona wire If you have print quality problems or the LCD shows Drum Error clean the corona wire as follows eb Leave the machine turned on for 10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot e Press the front cover release button and then open the front cover e Take out the drum unit and toner cartridge assembly 53 LB HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine 54 Important We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes wipe or wash it off with cold water
63. ine will print incomplete data from your computer Before you turn on the machine delete the print job on your computer 78 Paper is jammed in the duplex tray If the LCD shows Jam Duplex follow these steps Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 9o Pull the paper tray completely out of the machine Troubleshooting BL HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine Fa Asha MES Ll ll Bt prt e EE D hah da foal AAP e 4 Using both hands gently pull the jammed paper out of the back of the machine e Close the back cover 79 Q Pull the duplex tray completely out of the o Make sure that the jammed paper does machine not remain under the machine from static electricity Q Put the duplex tray back in the machine ED Pull the jammed paper out of the machine or out of the duplex tray 9 Put the paper tray firmly back in the machine 80 Troubleshooting If you are having difficulty with your machine Important For technical help you must call the country where you bought the machine Calls must be made from within that country f you think there is a problem with your machine check the chart below and follow the
64. installed Make sure your machine is powered on is online and in the Ready mode Print the Network Configuration Report to verify your Network settings are correct gt gt Advanced User s Guide Network Configuration Report Reconnect the LAN cable to the hub to verify that the cable and network connections are good If possible try connecting the machine to a different port on your hub using a different cable You can check the current wired network status from the Network control panel menu For more information on Network problems See Network User s Guide Windows and Macintosh The network scanning feature may not work due to your firewall settings Change or disable the firewall settings It is necessary to set the third party Security F irewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below B n Name Enter any description for example Brother NetScan E n Port number Enter 54925 BW In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security F irewall Software or contact the software manufacturer For more details you can read FAQs and troubleshooting suggestions at http solutions brother com Macintosh Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 Windows If the Securi
65. into your CD ROM drive The following window will appear AU o 7 0 ETHER e7 stan Here LSE Lait Double click the Documentation icon If the model name screen appears choose your model name and click Next e If the language screen appears double click your language folder Double click top pdf If the country screen appears choose your country After the list of User s Guides appears choose the Guide you want to read How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide B Scanning B ControlCenter B Network Scanning Nuance PaperPort 12SE How to Guides Windows users E The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help section in the Nuance PaperPort 12SE application General information Presto PageManager User s Guide Macintosh users KA Note Presto PageManager must be downloaded and installed before use For further instructions see Accessing Brother Support Macintosh gt gt page 5 m he complete Presto PageManager User s Guide can be viewed from the Help section in the Presto PageManager application How to find Network setup instructions Your machine can be connected to a wired network Basic setup instructions gt gt Quick Setup Guide For more information about network setup gt gt Network User s Guide
66. ion Secure Function Lock Settings Lock 2 0 Access Error The device is removed from Press Stop Exit Reinsert the device and try to the USB direct interface while print with Direct Print the data is processing Cartridge Error The toner cartridge is not Pull out the drum unit and toner cartridge Put the Toner installed correctly assembly take out the toner cartridge and put Cartridge back it back into the drum unit again Put the drum 3f unit and toner cartridge assembly back in the machine Cooling Down The temperature of the drum Make sure that you can hear the fan in the unit or toner cartridge is too machine spinning and that the exhaust outlet is hot The machine will pause its not blocked by something current print job and go into cooling down mode During the cooling down mode you will Wait for a while If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes hear the cooling fan running whilethe LCD shows Cooling Down andWait for a If the fan is not spinning disconnect the while machine from the power for several minutes then reconnect it Cover is Open The front cover is not Close the front cover of the machine completely closed The ADF cover is not Close the ADF cover of the machine completely closed The ADF is open while loading Close the ADF cover of the machine then a document press Stop Exit
67. must be able to withstand a temperature of 200 C for a period of 0 1 seconds Labels can only be fed through the MP tray Loading paper Types of labels to avoid Do not use labels that are damaged curled wrinkled or an unusual shape Q Important DO NOT feed part used label sheets The exposed carrier sheet will damage your machine Label sheets should not exceed the paper weight specifications described in this User s Guide Labels exceeding this specification may not feed or print correctly and may cause damage to your machine e DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet 23 How to load documents You can copy and scan from the ADF automatic document feeder or the scanner glass Using the automatic document feeder ADF The ADF can hold up to 35 pages and feeds each sheet individually We recommend you use standard 80 g m paper and always fan the pages before putting them in the ADF Document Sizes Supported 147 3 to 355 6 mm 147 3 to 215 9 mm 64 to 90 g m How to load documents Q important e DO NOT leave thick documents on the scanner glass If you do this the ADF may jam DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric o avoid damaging your machine while using the ADF DO NOT pull on
68. n Press OK Press Start The machine starts the scanning process KA Note The following scan modes are available Scan to 1 USB Network Windows Image Scan to PC OCR Scan to PC E mail Scan to PC File Scan to PC FTP Web Service Web Services Scan Windows users only Windows Vista SP2 or later and Windows T gt gt Software User s Guide Using Web Services for scanning on your network Windows Vista SP2 or greater and Windows9 7 37 Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode These messages provide advanced warnings to replace the consumable items before they reach the end of their life To avoid any inconvenience you may want to buy spare consumable items before the machine stops printing KA Note The drum unit and toner cartridge are two separate consumables Make sure both are installed as an assembly If the toner cartridge is placed in the machine without the drum unit the messages Drum Error or Jam Inside may be displayed Toner cartridge See Replacing the toner cartridge gt gt page 40 See Replacing the drum unit gt gt page 46 Model Name TN 3330 TN 3380 Model Name DR 3300 LCD messages Consumable item Approximate life How to replace Model name to prepare Toner Low Toner cartridge 3 000 pages 123 See page 40 TN 3330 ais ce 8 000 pages 24 TN 3380 4 Toner Cartridge A4 or Lette
69. nnecting the power cord see Other difficulties gt gt page 86 B All of the protective parts have been removed B Paper is inserted correctly in the paper tray B The interface cables are securely connected to the machine and the computer m CD Messages See Error and maintenance messages gt gt page 62 If you did not solve the problem with the above checks identify your problem and then go to the page suggested below Paper handling and Printing problems E Printing difficulties gt gt page 81 B Paper handling difficulties gt gt page 83 Copying problems B Copying difficulties gt gt page 84 Scanning problems B Scanning difficulties gt gt page 84 Software and Network problems E Software difficulties gt gt page 84 E Network difficulties gt gt page 85 61 Error and maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error or required routine maintenance and shows the appropriate message The most common error and maintenance messages are shown below You can clear most errors and perform routine maintenance by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Access Denied The function you want to useis Contact your administrator to check your restricted by Secure Funct
70. ocument out to the right If the document rips or tears be sure you remove all small paper scraps to prevent future jams e Close the document cover Q Press Stop Exit Removing small documents jammed in the ADF D Lift the document cover e Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through e Close the document cover Press Stop Exit Troubleshooting Document is jammed at the output tray a Take out any paper from the ADF that is not jammed e Pull the jammed document out to the right e Press Stop Exit 69 Paper Jams Always remove all paper from the paper tray and straighten the stack when you add new paper This helps prevent paper jams and multiple sheets of paper from feeding through the machine at the same time Paper is jammed in the MP tray If the LCD shows Jam MP Tray follow these steps D Remove the paper from the MP tray e Remove any jammed paper from in and around the MP tray e Fan the paper stack and then put it back in the MP tray 70 4 When loading paper in the MP tray make sure that the paper stays under the maximum paper height guides 1 on both sides of the tray Press Start to resume printing Paper is jammed in paper tray 1 or tray 2 If the LCD shows Jam Tray 10r Jam Tray 2 follow these steps D Pull the paper tray completely out of the machine For Jam Tray 1
71. of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square 22 with windows holes cut outs or perforations with glue on the surface as shown in the figure below ES ce with double flaps as shown in the figure below N LP with sealing flaps that are not folded down when purchased with each side folded as shown in the figure below If you use any of the types of envelopes listed above they may damage your machine This damage may not be covered under any Brother warranty or service agreement x Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Labels The machine will print on most types of labels designed for use with a aser machine Labels should have an adhesive that is acrylic based since this material is more stable at the high temperatures in the fuser unit Adhesives should not come in contact with any part of the machine If this happens the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine
72. ot solved after printing a few pages put in a new drum unit gt gt Replacing the drum unit gt gt page 46 Make 10 15 copies of a blank white sheet of paper If the problem is not solved after printing the blank pages the drum unit may have foreign material such as glue from a label stuck on the drum Clean the drum unit gt gt Cleaning the drum unit gt gt page 55 The drum unit may be damaged Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 Troubleshooting Examples of poor print Recommendation quality B If you use label sheets for laser printers the glue from the sheets may sometimes stick to the OPC drum surface Clean the drum unit ABCDEFG gt gt Cleaning the drum unit gt gt page 55 abcdefghijk Be EE a Make sure that you use paper that meets our specifications gt gt Acceptable paper and other print media gt gt page 19 Do not use paper that has clips or staples because they will scratch the surface of the drum Black toner marks across the If the unpacked drum unit is in direct sunlight or room light the unit page may be damaged The toner cartridge may be damaged Put in a new toner cartridge gt gt Replacing the toner cartridge gt gt page 40 The drum unit may be damaged Put in a new drum unit gt gt Replacing the drum unit gt gt page 46 Clean the corona wire inside the drum unit by sliding the green tab gt gt Cleaning the corona wire gt gt
73. p 2 e Put paper in the MP tray and make sure m he paper stays under the maximum paper mark 1 m The side to be printed on must be face up with the leading edge top of the paper in first B he paper guides must gently touch the sides of the paper so it will feed correctly Loading paper 4 Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 13 Chapter 2 Printing on thick paper labels and e Open the MP tray and lower it gently envelopes from the MP tray Before loading press the corners and sides of the envelopes to make them as flat as possible e Open the back cover face up output tray e Pull out the MP tray support 1 and unfold the flap 2 14 Loading paper 4 Put paper labels or envelopes in the MP tray Make sure E The number of envelopes in the MP tray does not exceed 3 B he paper labels or envelopes stay under the maximum paper mark 1 B The side to be printed on is face up Q send the print data to the machine Note Remove each printed envelope immediately to prevent a paper jam If your thick paper curls during printing put only one sheet at a time in the MP tray and open the back cover face up output tray to let the printed pages exit to the face up output tray Close the back cover face up output tray 15 Chapter 2
74. per pick up rollers gt gt page 59 Make sure that MP Tray is selected in the printer driver The machine does not feed paper from the MP tray Fan the paper well and put it back in the tray firmly The machine does not feed paper Fan the paper well and make sure the paper is under the maximum paper from the MP Tray when using a mark 1 Stagger the pages and put them in the tray until you feel the top page large stack of paper touch the feed rollers as shown in the illustration How do print on envelopes You can load envelopes in the MP tray Your application must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application See your application s manual for more information 83 Copying difficulties Cannot make a copy See How to copy gt gt page 26 Contact your administrator to check your Secure Function Lock Settings Vertical black line appears in Black vertical lines on copies are typically caused by dirt or correction fluid on the copies scanner glass or the corona wire is dirty Clean the glass strip and scanner glass and the white bar and also white plastic above them See Cleaning the scanner glass gt gt page 52 and Cleaning the corona wire gt gt page 53 Copies are blank Make sure you are loading the document correctly See Using the automatic document feeder ADF gt gt page 24 or Using the scanner glass
75. pports Microsoft SP3 or higher for Windows XP and SP2 or higher for Windows Vista and Windows 7 For the latest driver updates visit http solutions brother com All trademarks brand and product names are property of their respective companies 119 Consumable items sul Approx 2 000 pages A4 or Letter page EBEN artridge Standard Approx 3 000 pages A4 or Letter page TN 3330 High Yield Approx 8 000 pages A4 or Letter page TN 3380 Prum Unit Appror 30 00 pages A4 or Letter pages 1 page job DR 3300 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 Drum life is approximate and may vary by type of use 120 Specifications Interfaces Hi Speed USB 2 0 12 It is recommended you use a USB 2 0 cable Type A B that is no more than 6 feet 2 metres long Ethernet 10BASE T 100BASE TX Use an Ethernet U UTP cable category 5 or greater Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported 5 For detailed network specifications see Network LAN gt gt page 122 and gt gt Network User s Guide 121 Network LAN KA Note For more information about the Network specifications gt gt the Network User s Guide LAN You can connect your machine to a network for Network Printing and Network Scanning Also included is Brother BRAdmin Light
76. r size single sided pages Approx cartridge yield is declared in accordance with ISO IEC 19752 Standard toner cartridge High yield toner cartridge 38 Routine maintenance You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD LCD messages Consumable item Approximate life How to replace Model name to replace Replace Toner Toner cartridge 3 000 pages 12 5 See page 40 TN 3330 8 000 pages 126 TN 3380 8 Replace Parts Drum unit 30 000 pages 134 See page 47 DR 3300 Drum A4 or Letter size single sided pages Approx cartridge yield is declared in accordance with ISO IEC 19752 1 page per job Drum life is approximate and may vary by type of use Standard toner cartridge High yield toner cartridge KA NOG sa Go to http www brother com original index html for instructions on how to return your used consumable items to the Brother recycling program If you choose not to return your used items please discard the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office gt gt Product Safety Guide Recycling information in accordance with the WEEE 2002 96 EC and Battery 2006 66 EC Directives e We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If yo
77. ript3 icon and select Properties i e From the Device Settings tab choose TBCP Tagged binary communication protocol in Output Protocol Macintosh If your machine is connected to a computer with a USB interface you cannot print EPS data that includes binary You can print EPS data at the machine via a network To install the BR Script3 printer driver over the network visit the Brother Solutions Center at http solutions brother com For Windows 7 and Windows Server 2008 R2 Printer properties and Brother DCP XXXX BR Script3 if necessary 86 Troubleshooting Improving the print quality If you have a print quality problem print a test page first Menu 3 2 3 If the printout looks good the problem is probably not the machine Check the interface cable connections and try printing a different document If the printout or test page printed from the machine has a quality problem check the following steps first And then if you still have a print quality problem check the chart below and follow the recommendations KA Note Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources a To get the best print quality we suggest using the recommended paper Check that you use paper that meets our specifications See Acceptable paper and other print media gt gt page 19 e Check that the drum unit and toner cartridge
78. rum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration 73 Using both hands gently pull the BL HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine Pa erret sie Td Lah SS all amp Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover 1 Close the back cover 74 Q Put the drum unit and toner cartridge assembly back into the machine 9 Close the front cover of the machine Troubleshooting Paper is jammed inside the machine If the LCD shows Jam Inside follow these steps aD Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine e Pull the paper tray completely out of the machine 75 e Use both hands to slowly pull out the jammed paper KA Note D Press the front cover release button and 76 Pulling the jammed paper downward allows you to remove the paper easier then open the front cover e Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the
79. s Page l General Setup l Paper 2 Paper Size 1 MP Tray Sets the size of the Continued Continued a in the paper Letter Legal Executive A5 A5 L A6 B5 B6 2 Tray 1 A4 Sets the size of the paper in the paper tray Letter Legal Executive A5 A5 A6 B5 B6 A4 Sets the size of the paper in the paper tray 3 Tray 2 This menu appears if you have installed the optional Letter Legal Executive lower tray ne B5 B6 2 Beeper Adjusts the volume level of the beeper Advanced User s Guide Quick Setup Guide C Software User s Guide The factory settings are shown in Bold with an asterisk 97 Levet tee revers Level options On Of Range varies depending on models 03Min 1 General Setup 3 Ecology 1 Toner Save Continued o m 3 Auto Powerdown n Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 T1l gt T2 gt MP Tray 2 and T2 appear if you have installed the optional lower tray mE 5 Tray Use l Copy Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 T1l gt T2 gt MP Tray 2 and T2 appear if you have installed the optional lower tray 7 7 Advanced User s Guide t Quick Setup Guide C Software User s Guide Increases the page yield of the toner cartridge Conserves power Enables or disables Power Down mode See 9 Decreases printing noise Chooses the tray that 18 will be us
80. s jammed at the output tray ccc cc cecc eee eece eee eeeeeaeeeeeeeeeeees 69 FEI at ANS EE A A AA E E OAE EE AT EA A 70 Paper is jammed in the MP tray cccccccsceceeceecceeeceeecseeeeeseeesessseeeasesanes 70 Paper is jammed in paper tray 1 or tray 2 0 ce cceeceee sees eeseeeseeseeeeeeeeeees 71 Paper is jammed at the back of the machine ccc ceccc eee eeeeceeeeaeeeeeeaes 72 Paper is jammed inside the MACHING ccccccccsecceeceeeeeeeee sess eeseeseeeeeneeeees 75 Paper is jammed in the duplex tray ccc cecccecce eee eeee eee eee esse eeseeeeeeeeeeeees 79 If you are having difficulty with your machine ccccccceeeceeeeceeeeaeeeseeeaeeseeeeaes 81 Improving the print Quality cc ccc ccc eecc eee eece eee eeeesaeseeeseeceeeseeseesgeseeseeseeeaees 87 Machine MOMAUON ERO 94 Checking the Serial NUMDEL cccccccceeceescceeeceseeeeeeeeeeeeeesseeeaeeeseseseeeaes 94 RESE MOM CUS RR 94 How to reset the machine ccc cece ccc eeccecceece ese ees eeaeeeeceeeceeceeeseeageeeeseeeseees 94 C Menu and features 95 On screen prograrmiTilig cisci sono notis aget p eadeni pendant cubi quet ase ie 95 How to access the menu mode ccccecceeeceeceeecesecesecueecueceeccueceeeseesnensaes 95 Viae ARTE Um 96 CTU NO i c C TTEN 108 D Specifications 110 Ca rc MNT UU 110 Document
81. s not contain all the information about the machine such as how to use the advanced features for Copy Printer Scanner and Network When you are ready to learn detailed information about these operations read the Advanced User s Guide Software User s Guide and Network User s Guide that are on the Installer CD ROM Viewing Documentation Viewing Documentation Windows To view the documentation from the Start menu select Brother DCP XXXX where XXXX is your model name from the programs list and then choose User s Guides If you have not installed the software you can find the documentation on the Installer CD ROM by following the instructions below D Turn on your computer Insert the Installer CD ROM into your CD ROM drive KA Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe e If the model name screen appears click your model name If the language screen appears click your language The CD ROM Top Menu will appear D Mecromedia Flach Florer T Multi Funclian Genter Top Menu a T Brother Support 3 On Line Registration a Click Documentation Click PDF documents If the country screen appears choose your country After the list of User s Guides appears choose the Guide you want to read Viewing Documentation Macintosh q Turn on your Macintosh Insert the Installer CD ROM
82. se tray MP tray gt gt page 12 The paper tray may be too full gt gt Loading paper and print media gt gt page 10 Check the paper type and quality gt gt Acceptable paper and other print media gt gt page 19 Check for loose objects such as torn paper inside the machine If the problem only occurs during duplex printing check for torn paper in the duplex tray verify that the duplex tray is inserted completely and verify that the back cover is closed completely Check the paper type and quality High temperatures and high humidity will cause paper to curl gt gt Acceptable paper and other print media gt gt page 19 gt gt Product Safety Guide Choose a safe location for your product If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Open the back cover face up output tray to let the printed paper exit onto the face up output tray Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper gt gt Software User s Guide Printing for Windows gt gt Software User s Guide Printing and Faxing for Macintosh Make sure that paper is loaded correctly gt gt Loading paper and print media gt gt page 10 Check the paper type and quality gt gt Acceptable paper and other print media gt gt page 19
83. se the File tab You can change the default settings Device Scan Settings Image OCR E mail File File Type File size 1 PDF PDF pd pdF Small 2 File Name Date Number 08022011 xxxx pdF Destination Folder 3 C Documents and Settings User My Documents My Pictures Cc a v Show Folder Resolution Brightness 4 300 x 300 dpi Scan Type J 5 24bit Colour Contras 5 Document Size E 44 210 x 297 mm 8 3 x 11 7 in 9 0 1 You can choose the file type from the pull down list You can enter the file name you want to use for the document You can save the file to the default folder or choose your preferred folder by clicking the al Browse button You can choose a scanning resolution from the Resolution pull down list You can choose the document size from the Document Size pull down list click ok 36 How to scan to a computer Scanning using the SCAN key Load your document See How to load documents gt gt page 24 Press SCAN Press Aor VY to choose Scan to PC Press OK Press A or VY to choose File Press OK For Network users Press A or Y to choose the destination computer you want to send to Press OK If the LCD prompts you to enter a PIN number enter the 4 digit PIN number for the destination computer using the numeric keys on the control panel Press OK Press Aor Y to choose Start Sca
84. sers 1 J limit in Secure Function Lock the LCD will If your ID has been restricted to a page show Remaining Pages with the number of pages you have left to print 28 Printing data from a USB Flash memory drive or digital camera supporting mass storage e Press A or Y to choose the folder name or file name you want to print Press OK If you have chosen the folder name press A or Y to choose the file name you want to print Press OK KA Note e You can change the following settings Paper Size Media Type Multiple Page Orientation Duplex Collate Tray Use KA Note e Your digital camera must be switched from PictBridge mode to mass storage mode Print Quality PDF Option e Depending on the file type some of these settings may not appear e f you want to print an index of the files choose Index Print and then press OK Press Start to print the data Press Start if you have finished selecting settings Do one of the following E Press A or Y to choose a setting you need to change and press OK then press A or Y to choose an option for the setting and press OK e Use the numeric keys to enter the number of copies you want Press OK B f you do not want to change the current default settings go to step ED Press Start to print the data rer pa d o ndnibk Important To prevent damage to your machine DO NOT connect any device other than a digital camera or
85. ss Transfer protocol Bulk transfer Only FAT12 FAT16 FAT32 Sector size Max 4096Byte Encryption Encrypted devices are not supported 1 NTFS format is not supported KA Note e Some USB Flash memory drives may not work with the machine f your camera is in PictBridge mode you cannot print data Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode Creating a PRN file for direct printing KA Note The screens in this section may vary depending on your application and operating system From the menu bar of an application click File then Print Printing data from a USB Flash memory drive or digital camera supporting mass storage choose Brother DCP XXXX Printer 1 and check the Print to file box 2 Click Print General Select Printer 1 Add Printer Brother XXX XXXX Printer Status Ready Print to file Location Comment Page Range All Number of copies e Choose the folder you want to save the file to and enter the file name if you are prompted to If you are prompted for a file name only you can also specify the folder you want to save the file in by entering the directory name For example C Temp FileName prn If you have a USB Flash memory drive or digital camera connected to your computer you can save the file directly to the USB Flash memory drive 27
86. ssssssssssssssssssseeeee ener nennen nsns nsns 2 Viewing Documentation lseessseseesseseeenee nennen nnne nnn nnns nnn nnns 2 How to access the User s Guides for Advanced Features 4 Accessing Brother Support Windows ccccecccsseseeseesescescessectecsssessesteatertareaees 4 Accessing Brother Support Macintosh ccccccecceseeceeeeeeeeeeeeeeeeeaeeseeeeaeeeeeeees 5 Control panel overview ccccecce cece eceseceseeeneceeeseeceeececteeecgeesneeeeeseesseeeeeeeseeaaees 6 BICEBSBEhIeie 8 NOURI MSS UUM MEN T a i a 9 sicicversiMh elu RN P RR 9 2 Loading paper 10 Loading paper and print media ccccccccecce cca eeceece eee eeeeeceeeeeeeesseeseeaeeeseseeesenes 10 Loading paper in the standard paper tray and the optional lower tray 10 Loading paper in the multi purpose tray MP tray s 12 Unscannable and unprintable areas seesseeesseseeeeeeenenne 16 Paper SONS RR uuu 17 mu WR T 17 PC ZO eRE 17 Tray Use in COP dide mm T T 18 Iv25 7 3 eiie 18 Acceptable paper and other print media esseseeeeeseeeeeeeeee 19 Recommended paper and print media cc ccc ccc cecc eee eeceeeceece ees
87. t free cloth gt gt Product Safety Guide General precautions Important Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine Routine maintenance Cleaning the outside of the machine e Turn off the machine e Disconnect the interface cables from the machine and then unplug the power cord from the electrical socket Wipe the outside of the machine with a dry lint free cloth to remove dust Pull the paper tray completely out of the machine If paper is loaded in the paper tray remove it 51 6 Remove anything that is stuck inside the paper tray e Wipe the inside and the outside of the paper tray with a dry lint free cloth to remove dust Re load the paper and put the paper tray firmly back in the machine e Plug the machine s power cord back into the electrical socket first then connect all cables 9 Turn on the machine 52 Cleaning the scanner glass a Turn off the machine e Disconnect all cables and then unplug the power cord from the electrical socket e Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistened with water D In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with water KA Note In addition to cleanin
88. tected Device The protect switch of the USB Turn off the protect switch of the USB Flash Flash memory drive is on memory drive Rename the File There is already a file on the USB Flash memory drive with the same name as the file you are trying to save Replace Parts Drum Replace Parts Fuser Unit It is time to replace the drum unit The drum unit counter was not reset when a new drum was installed It is time to replace the fuser unit Change the file name of the file on the USB Flash memory drive or the file you are trying to Save Replace the drum unit See Replacing the drum unit gt gt page 47 Reset the drum unit counter See Resetting the drum counter gt gt page 50 Call Brother customer service or a Brother Authorized Service Center to replace the fuser unit 65 Replace Parts Laser Unit Replace Parts PF Kit 1 PF Kit 2 PF Kit MP Replace Toner Scan Unable XX BN Size Error DX Size mismatch Toner Low Too Many Files Unusable Device Remove the Device Turn the power off and back on again 66 It is time to replace the laser unit It is time to replace the paper feeding kit The toner cartridge is at the end of its life The machine will stop all print operations The machine has a mechanical problem The paper size defined in the printer driver is not suitable for the tray in use The paper size defined in the prin
89. ter driver and the control panel menu is not suitable for automatic duplex printing The paper in the tray is not the correct size and is not suitable for automatic duplex printing The paper in the tray is not the correct size If the LCD shows Toner Low you can still print however the machine is telling you that the toner cartridge is near the end of its life There are too many files stored on the USB Flash memory drive A defective USB device or a high power consumption USB device has been connected to the USB direct interface Call Brother customer service or a Brother Authorized Service Center to replace the laser unit Call Brother customer service or a Brother Authorized Service Center to replace the PF Kit Replace the toner cartridge See Replacing the toner cartridge gt gt page 40 B Turn the power switch off and then turn it on again E If the problem continues call Brother customer service for support Choose a paper size which is supported by the tray shown on the LCD See Paper Size gt gt page 17 Press Stop Exit Choose a paper size which is supported by the duplex tray The paper size you can use for automatic duplex printing is A4 Press Start Load the correct size of paper in the tray and set the Paper Size Menu 1 1 2 The paper size you can use for automatic duplex printing is A4 Load the correct size of paper in the tray and set the Paper Size
90. tibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty O Pull off the protective cover 44 Important Put the toner cartridge in the drum unit immediately after you have removed the protective cover To prevent any degradation to the print quality DO NOT touch the shaded parts shown in the illustrations D Put the new toner cartridge firmly into the drum unit until you hear it lock into place If you put it in correctly the green lock lever on the drum unit will lift automatically Routine maintenance KA Note 9 Close the front cover of the machine Make sure that you put in the toner fi Note cartridge correctly or it may separate from the drum unit After you replace a toner cartridge DO NOT turn off the machine s power switch or open the front cover until the LCD amp Clean the corona wire inside the drum clears the Please Wait message and unit by gently sliding the green tab back returns to Ready mode and forth several times KA Note Be sure to return the tab to the home position A 1 If you do not printed pages may have a vertical stripe Put the drum unit and toner cartridge assembly back into the machine 45 Replacing the drum unit Model name DR 3300 A new drum unit can print approximately 30 000 A4 or Letter size single sided pages Important For best performance use a
91. to a fire It could explode resulting in To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth gt gt Product Safety Guide General precautions the toner cartridge out of the drum unit Important Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Toner cartridge Drum unit We recommend that you place the toner cartridge on a clean flat level stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner Routine maintenance KA Note Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge Go to http www brother com original index html for instructions on how to return your used items to the Brother recycling program If you choose not to return your used items please discard the used items according to local regulations keeping it separate from domestic waste
92. toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Routine maintenance Push down the green lock lever and take o Use the numbered markers next to the the toner cartridge out of the drum unit drum roller to find the mark For example a dot in column 2 on the check sheet would mean that there is a mark in the 2 region of the drum e Turn the drum unit as shown in the illustration Make sure that the drum unit gear 1 is on the left hand side Q Turn the drum unit gear toward you by hand while checking the surface of the suspected area When you have found the mark on the drum that matches the drum dot check sheet wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off Important DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids Turn the drum unit back over 58 9 Put the toner cartridge back into the drum unit until you hear itlock into place If you put the cartridge in correctly the green lock lever on the drum unit will lift automatically KA Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit Routine maintenance B Put the
93. troubleshooting tips You can correct most problems by yourself f you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Printing difficulties No printout Check that the correct printer driver has been installed and selected Check to see if the LCD is showing an error message See Error and maintenance messages gt gt page 62 Check the machine is online Windows 7 and Windows Server 2008 R2 Click the e Start button and then Devices and Printers Right click Brother DCP XXXX Printer and click See What s Printing Click Printer and make sure Use Printer Offline is unchecked Windows Vista and Windows Server 2008 Click the e Start button Control Panel Hardware and Sound and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows XP and Windows Server 2003 Click the Start button and choose Printers and Faxes Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Contact your administrator to check your Secure Function Lock settings Check if the machine is in Power Down mode Press any key on the control panel and then re send print data gt gt Advanced User s Guide Power Down mode The machine is not printing or has Press Stop Exit prepped BRUNO The machine will cancel the print job and clear it from the memory The
94. ttings are shown in Bold with an asterisk 100 Menu and features uei ue2 ues Options Descriptions Page 3 Printer 1 Emulation Auto EPSON Chooses the emulation mode Auto IBM HP LaserJet BR Script 3 Epson FX 850 IBM Proprinter 2 Print Options 1 Internal Font 1 HP LaserJet Prints a list of the machine s internal 2 BR Script 3 p fonts 2 Configuration Prints a list of the machine s printer settings On Long Edge Enables or disables duplex printing You can also choose long Off edge or short edge duplex printing On If this setting is enabled the machine Off will automatically clear a paper size error and will use any compatible paper from the other paper trays l Reset Restores the printer ru settings to the original i factory default settings L Software User s Guide GY The factory settings are shown in Bold with an asterisk On Short Edge 5 Reset Printer o 101 esi ques ues Options Descriptions Page _ 4 USB Direct I F l Direct Print l Paper Size 2 Media Type 3 Multiple Page 4 Orientation 5 Collate C Software User s Guide A4 Letter Legal Executive A5 A5 A6 B5 B6 Thin Plain Thick Thicker Recycled Paper Label lin1 2in1 4in1 9in1 l16in1 25in1 in 2x2 pages in 3x3 pages in 4x4 pages in 5x5 pages Portrait Landscape Sets the paper size when printing directly from the USB flash memory
95. twice between characters Making corrections If you entered a character incorrectly and want to change it press or gt to move the cursor to the incorrect character and then press Clear Repeating letters To enter a letter on the same key as the previous letter press gt to move the cursor right before pressing the key again 108 Menu and features Special characters and symbols Press x or 0 then press 4 or gt to move the cursor to the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection Press for space 2 968 amp Press for 2 Q9 I Press 0 for AEOUACEEO 109 Specifications General Mods BORBWBN Average C Copying Approx 336 W at 25 C Quiet Mode G Approx 8 1 W at 25 Deep Sleep Approx 1 2 W E 1 USB connections to PC 110 Specifications Woki B6RSWDN Printing Lwad 6 4 B A Quiet Mode Humidity Operating 20 to 80 without condensation 10 to 90 without condensation ADF automatic document feeder Up to 35 pages For best results we recommend Temperature 20 to 30 C Humidity 5096 to 7096 Paper 80 g m 1 Measured in accordance with the method described in RAL UZ122 Office equipment with LwAd 6 30 B A is not suitable for use in rooms where people do primarily intellectual work Such eq
96. ty Software warning appears on the PC screen during the installation change the Security Software settings to permit the Brother product setup program or other programs to run Macintosh If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Brother software 85 Other difficulties The machine will not turn on The machine cannot print EPS data that includes binary with the BR Script3 printer driver Adverse conditions on the power connection such as lightning or a power surge may have triggered the machine s internal safety mechanisms Turn the machine off and unplug the power cord Wait for ten minutes then plug in the power cord and turn the machine on If the problem is not solved and you are using a power breaker disconnect it to make sure it is not the problem Plug the machine s power cord directly into a different known working wall electrical socket If there is still no power try a different power cable Windows You need the following settings to print EPS data e For Windows 7 and Windows Server 2008 R2 Click the e Start button and then Devices and Printers For Windows Vista and Windows Server 2008 Click the e Start button Control Panel Hardware and Sound and then Printers For Windows XP and Windows Server 2003 Click the Start button and select Printers and Faxes e Right click the Brother DCP XXXX BR Sc
97. u use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be reduced e The projected life for each of the toner cartridges is based on ISO IEC 19752 Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media used 39 Replacing the toner cartridge Model Name TN 3330 TN 3380 The Standard toner cartridge can print approximately 3 000 pages 1 The High Yield toner cartridge can print approximately 8 000 pages 1 Actual page count will vary depending on your average type of document When the toner cartridge is running low the LCD shows Toner Low The toner cartridge that comes supplied with the machine will need to be replaced after approximately 2 000 pages n 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 C Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low Warning To ensure high quality printing we recommend that you use only Brother Original toner cartridges When you want to buy toner cartridges please call your Brother dealer If you print graphics bold text charts web pages with borders and other types of printouts that consist of more than simple text the amount of toner used will increase We recommend that you clean the machine when you replace the toner cartridge See Cleaning and Checking
98. uipment should be placed in separate rooms because of the noise emission 111 Document Size Document Size ADF Width 147 3 to 215 9 mm Single sided ADF Length 147 3 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Max 300 0 mm Length 112 Specifications Print media Paper Input Paper Tray Paper Type Plain Paper Thin Paper Recycled Paper Standard Paper Size A4 Letter B5 ISO JIS A5 A5 Long Edge B6 ISO A6 Executive Legal Folio Paper Weight 60 to 105 g m Maximum Up to 250 sheets of 80 g m Plain paper Paper Capacity Multi Paper Type Plain Paper Thin Paper Thick Paper Thicker Paper purpose tray Recycled Paper Bond Paper Label Envelope Env Thin MP tray Env Thick Paper Size Width 76 2 to 215 9 mm Length 127 0 to 355 6 mm Paper Weight 60 to 163 g m Maximum Up to 50 sheets of 80 g m Plain paper Paper Capacity Paper Tray 2 Paper Type Plain Paper Thin Paper Recycled Paper Optional Paper Size A4 Letter B5 ISO JIS A5 B6 ISO Executive Legal Folio Paper Weight 60 to 105 g m Maximum Up to 500 sheets of 80 g m Plain paper Paper Capacity Paper Face Down Output Tray Up to 150 sheets of 80 g m Plain Paper face down Output i delivery to the face down output paper tray Face Up Output Tray One sheet face up delivery to the face up output tray Automatic Paper Type Plain Paper Thin Paper Recycled Paper em Printing Pap
99. vels iei Options Descriptions Page _ Auto Static RARP BOOTP DHCP 00003 00000 32767 Chooses the BOOT See method that best suits your needs Specifies the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static Enter the IP address Enter the Subnet mask Enter the Gateway address name Up to 32 characters 6 WINS Config Auto Chooses the WINS l configuration mode Stat c 5 Network 1 TCP IP 1 Boot Method IP Boot Tries 2 IP Address 000 255 000 255 000 255 000 255 3 Subnet Mask 000 255 000 255 000 255 000 255 4 Gateway 000 255 000 255 000 255 000 255 pe BRNXXXXXXXXXXXX Enter the Node 7 WINS Server Primary Specifies the IP 000 255 nbn 9 me 000 255 000 255 quu VANS 000 255 Secondary 000 255 000 255 000 255 000 255 Network User s Guide GY The factory settings are shown in Bold with an asterisk 104 Menu and features en uesz tems Levora Options Descriptions Page _ 5 Network 1 TCP IP 8 DNS Server Primary Continued Continued 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 E 2 Ethernet Auto 100B FD 100B HD 10B FD 10B HD 3 Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD Inactive MN T CE Network User s Guide The factory s

- Direct Copiers and Fax Co., Inc.

Contents

Download Pdf Manuals

Related Search

Related Contents