iT500 Internet Thermostat
Contents
1. Based on your system wiring on page 4 If the 11500 is to be used in the UK for single zone heating then there is no need to enter system configuration setup please proceed to page 15 See page 12 Note This menu should only be entered by the installer as changes can have a detrimental effect on your heating system At any time press and hold for 5 seconds to return to the home screen 1500 Installer Manual 11 Now that you have selected your system configuration you can continue with the rest of the installation setup Il IM e I t l t t t GMT Time setting GMT Time setting GMT Time setting 12 1500 Installer Manual Cooling can only be selected if your system supports this Please refer to the following page for your region 10 European Time Zones GMT 1 Hour GMT 2 Hour GMT 3 Hour ELS UK AUSTRIA BELGIUM ESTONIA BULGARIA RUSSIA IRELAND POLAND DENMARK TURKEY LITHUANIA PORTUGAL GERMANY SWEDEN CYPRUS BELARUS ICELAND CZECH NORWAY GREECE FINLAND SPAIN MALTA ROMANIA MOLDOVA FRANCE CROATIA RUSSIA LATVIA ITALY SERBIA UKRAINE SWITZERLAND BOSNIA LUXEMBOURG SLOVENIA The countries marked with do not l observe Daylight Saving Time HOLLAND iT500 Installer Manual 13 Now that you have selected your system configuration you can continue with the rest of the installation setup DST daylight saving time ON will automatically change your time from summer to win2. C SE nus INSTALLER MANUAL 1 Product compliance amp safety information These instructions are applicable to the SALUS Controls model stated on the front cover of this manual only and must not be used with any other make or model This accessory must be fitted by a competent person and installation must comply with the guidance provided in the current IEE Wiring Regulations and current Building Regulations Failure to comply with the requirements of these publications could lead to prosecution Always isolate the AC Mains supply before installing or working on any components that require 230 VAC 50Hz supply When fitting batteries do not mix old and new batteries together Do not use rechargeable batteries Please leave these instructions with the end user where they should be kept in a safe place for future reference 02 iT500 Installer Manual 2 Installation of the iT500RX Receiver Fit the back of the receiver unit to the wall using the fittings supplied Loosen the screws at the bottom of the receiver unit Wire up the receiver using one of the Clip the front of the unit back on by aligning the Securely screw the front of the receiver in place schematics on pages 4 and 5 fittings and pushing into place iT500 Installer Manual 03 3 WIRING SCHEMATICS FOR SYSTEM CONFIGURATIONS Volt Free Combination Boiler s Volt Free Combination Boiler NC COM NO L N NC NOCOM CH AUX NC COM NO L
3. NC NOCOM O 22222222 One central heating zone only TM Q One central heating zone only TAM Q Two central heating zones TAM 300 Sensor required for this configuration 04 iT500 Installer Manual 3 WIRING SCHEMATICS FOR SYSTEM CONFIGURATIONS 230 V Switching S Plan 230 V Switching Y Plan Q One ate zone TUM t gh eere plus ho eG Two central heating zones ANNUM TUL 1300 Sensor required for this configuration Q One AM ed plus ho iT500 Installer Manual 05 4 Installation of wall bracket docking optional 1 Attach the wall mounting bracket to a After first ensuring that the bracket is Once clipped into place ensure the unit is Suitable wall using the fittings supplied secure clip the iT500 into place by securely seated on the bracket and the built in level aligning the recess on the back of the unit to the bracket and clipping into place 2 11500 1 5m from ground level For the desk mounted option simply clip the dear stand supplied separately into 06 iT500 Installer Manual the hackatthounik 6 Connecting the Gateway to your existing router Flashing red light on setup ED You require port 80 and 2165 UDP open on the router Constant green light when the iT500 is connected to the SALUS Controls Server iT500 Installer Manual 07 7 Inserting the batteries in the iT500 Thermostat R
4. Can only be used if your zones only system supports two central heating zones See pages 4and 5 PE Remove the battery cover on the back of Insert the 2x AAA batteries supplied into Replace the battery cover the iT300 unit the iT300 unit G o aw Attach the wall mounting bracket to a Align the grooves on the back of the iT300 Once in place ensure the unit is securely suitable wall using the fittings supplied unit and slide onto the bracket seated on the bracket iT500 Installer Manual 17 13 Pairing the iT300 to the receiver To pair the iT300 to the receiver insert a A red light will flash in the top right paperclip or similar object into the hole on hand corner of the iT300 the left hand side of the iT300 for 2 seconds 6 V 4 B L The iT500 has successfully paired with the i300 when the antenna stops flashing Press OR n The i1300 should be installed in the area of the house that to return to home screen the second zone will be controlled from ie Upstairs Please note the red LED on the i300 will continue to flash and eventually timeout 18 1500 Installer Manual 14 Registering and operating your iT500 online SIS UNITED KINGDOM umm POLAND Romania Baa CZECH REPUBLIC EHE RUSSIA GERMANY mmm NETHERLANDS WAY Imo Welcome to SALUS Controls Your Premium choice when it comes to heating controls Each product trom SALUS Controi
5. 0 seconds This will reboot the iT500 and bring you back online Q I ve just plugged the SALUS gateway into my Belkin and the gateway has a solid RED light what is this A The gateway must be connected to a network that has DHCP enabled it must be connected to a network that has the firewall ports 80 UDP TCP and 2165 TCP open You may need to contact your internet provider to assist you changing your router settings have a new BT Hub 5 router and the gateway has a solid red light BT Hub 5 uses ports 3 and 4 Just had the iT500 installed and my heating isn t coming on Have you paired the thermostat with the receiver please see page 15 in the installer manual on how to do this DP mo 26 1500 Installer Manual 17 Warranty SALUS Controls warrants that this product will be free from any defect in materials or workmanship and shall perform in accordance with its specification for a period of two years from the date of installation SALUS Controls sole liability for breach of this warranty will be at its option to repair or replace the defective product Customer i i i o i i a a vans AUIS COMM AUCH a E E a Post COCO kinas is iai sk I Lo e SII RN RR SINDICAR i o i i a a i al mr ENN NT I Lo LDU a e UEM E Engineers Name a ii ip r i i i p o RUN ND UNE ETUC IMIG SIS S iT500 Installer Manual 27 SALUS Controls plc SALUS House Dodworth Business Park South W
6. e confira your account s registered email address by clicking this link http 217 168 16 42 publis conf php conf 44f fo20f430306439 9230720f 1107 7huser 1198 You will receive a confirmation email Click on the link to complete your registration Salus Controls 2012 Privacy Policy Disclaimer Site Map Now use your username and password to log in OSALUS pem Your Devices Baie aro you regama Devices A nora Bre present piena Ouch Pe Gero a onto OF 63 YOu Orvice by ANG Pe 801 A new deve Kon Salus Controls 2012 Privacy Policy Disclaimer Site Map Salus Controls 2012 Privacy Policy Disclaimer Site Map Enter the iT500 STA number Please refer to page 8 Then press REGISTER Your iT500 will appear as above and is now ready to be controlled or viewed via your PC or Smartphone Just click on the iT500 icon on your PC iT500 Installer Manual 21 15 Download Smartphone App Once you have registered your iT500 online you can also download the smartphone App from the iPhone App Store or the Android App Store depending on which kind of Smartphone you are using Find the iT500 App on the App Store and click download The App will automatically download to your Smartphone and once downloaded you can begin controlling your iT500 Thermostat www salus controls com ___ 0 to the salus controls com website Available on the iPhone App Store Click on the relevant App Store Icon Googl
7. e of your device after log in click on it to access have installed the device and registered online but my heating is not coming on Check that the top slide switch on the receiver unit is in the AUTO position Perform a quick installation check by putting the top slide switch to Manual position and the bottom slide switch to CH The boiler should fire if not the iT500 receiver may be wired incorrectly Please contact your installer My receiver has a flashing blue light what is that A flashing Blue light is normal indication that the iT500 thermostat is asking for heat and the boiler should be on My receiver has a flashing Yellow light what is that A flashing Yellow light is fault indication The iT500 receiver unit has lost communication with the thermostat Check the thermostat distance from its receiver and check for major metalwork in its communication path such as fridge freezers Reposition the thermostat to improve communication Once it establishes communication again the fault will clear automatically iT500 Installer Manual 25 Trouble shooting Q The App says my iT500 is OFFLINE and my iT500 does not have the internet globe indicator on the screen why is this A Check that you have the power supply turned ON to the gateway and it has a steady green light showing The green light indicates you are connected to the SALUS server A Ifyou have all the above remove a battery from the iT500 and replace after 1
8. e play Find the SALUS iT500 App and click download 22 1500 Installer Manual t LOGIN Forgot your password Keep me logged in on this device f Enter your user ID and password Press kai ase your registered devices if none are present please add your device by clicking the Add device kon aed following the instructions Rs B When you first open the iT500 App your iT500 will appear in the device list and you can begin controlling it with your Smartphone your registered devices if none are present please add your pra amie the Add devoe icon and instructions m e 123 E space Search If you add more than 1 11500 to your device list you may wish to rename the iT500 to DOWNSTAIRS for example Click on QT and enter a new name For full information on PC and Smartphone operation please refer to the user manual Forgot Your Password Enter your email address below and we will email you a link to reset your password If you forget your password follow the on screen instructions iT500 Installer Manual 23 Trouble shooting P So Do Can operate the heating using the iT500 unit if have no internet connection Yes most functions can be operated from the iT500 unit Why do my iT500 buttons not work Check that the screen lock is not active If active there will be a padlock visible in the top of the LCD Di
9. emove the battery cover from Make a note of the serial number printed With the unit face down insert the first the base of the iT500 Thermostat in the base of the iT500 Thermostat battery supplied into the right hand side of the base of the iT500 Thermostat Cui P E 1 Sa Insert the second battery supplied into the left Ensure the batteries are fitted securely Replace the battery cover to the hand side of the base of the iT500 Thermostat in the base of the iT500 Thermostat base of the 11500 Thermostat Why not make a note of your STA a a a a E a a HH a number here for future reference 08 iT500 Installer Manual Setting up the 11500 Thermostat After powering up iT500 for the first time the display will go through the following sequence OSALUS OTA Revision number automatically connects to the internet via the SALUS iTG500 Gateway This should take approximately 20 seconds 9 a M 1234567 Cite 88855 ILE oe lotte A OSALUS Over The Air operated software r OSALUS iT500 Software revision iT500 Installer Manual 09 9 LCD Overview LCD ICONS DESCRIPTION FUNCTION 58 88 a Li tox Indicates the unit is transmitting a wireless signal to the iT500RX or is receiving the signal from the iT300 System configuration specific 10 iT500 Installer Manual Selecting your system configuration
10. hinby Road Dodworth Barnsley 75 3SP UK SALES T 44 0 1226 323961 E sales salus tech com TECHNICAL T 44 0 1226 323961 E tech salus tech com wWwWw salus controls com ISO 9001 Registered SALUS Controls is a member of the Computime Group Maintaining a policy of continuous product development SALUS Controls plc reserve the right to change specification design and materials of products listed in this brochure without prior notice Issue Date Sept 2013 00086 2
11. s has been designed to reflect our phlosephy of Sieghoty and ease of use tested agar st adr AOSAN standards ard powered by state of the art technology Salus Controls 2012 Privacy Policy Disclaimer Site Map Go to the SALUS controls website www salus controls com and select your relevant country OSALUS iT500 Internet Thermostat Welcome to SALUS Controls Your Premium choice when it comes to heating controls Each product from SALUS Controls Nas been designed to reflect our pvioseohy of simplicity and ease of use tested against leading industrial standards and powered by state of the art tecweology O Salus Controls 2012 Privacy Policy Disclaimer Site Map Click on the register iT500 icon on the left hand side of your country s website iT500 Installer Manual 19 14 Registering and operating your iT500 online an eai ak you Gch a ira contem yout eas acea Salus Controls 2012 Privacy Policy Disclaimer Site Map Salus Controls 2012 Privacy Policy Disclaimer Site Map Click on REGISTER Fill in the online form and dick REGISTER Not regatered an account yer Please ict he buon below D register your aocount Ri Bookmark mis login page r Salus Controls 2012 Privacy Policy l Disclaimer l Site Map The above screen will show and a confirmation email will be sent to you 20 iT500 Installer Manual 14 Registering and operating your iT500 online daveroakley Pleas
12. sable by pressing and holding top two left keys on the iT500 Why does my heating never come on Check that the iT500 is in AUTO mode AUTO should be visible at the bottom right on display If showing OFF press the TICK and SETTINGS buttons then use the UP DOWN arrow keys to change OFF to AUTO then TICK to confirm I ve tried doing the software upgrade Green Button appeared on the iT500 web page but it failed Check the gateway is plugged into the router and it has a green light Position the iT500 within 1 meter of the SALUS Gateway unit If you receive the message Failed please try running the OTA again Due to internet speed this may take several attempts Where do I download my Smartphone app to control the iT500 If you have an iPhone please search for iT500 on the app store if you have an Android search for iT500 on Google play What does the Smartphone App do It lets you control the iT500 remotely over the internet You have full remote access to your heating control giving both temporary and program changes 24 iT500 Installer Manual Trouble shooting BU SS can t access my iT500 on my PC or Smartphone after registering it Check you received your confirmation email from SALUS and clicked on it Check you entered the correct email and password as used on registration Ensure you added your device STA number which is located in the battery compartment of the iT500 You should see an imag
13. ter 14 1500 Installer Manual Using a paper dip insert into the hole The bottom switch will show a constant red marked SYNCat the bottom of the light when the iT500RX Receiver is ready to IT500RX Receiver Then work through the pair Now go to the iT500 Thermostat screen sequence shown on the next page When the iT500RX Receiver and the iT500 Thermostat 1 are paired then the light will be green FAILSAFE MODE In the event of RF signal loss your system will be Ds o switched on for 4 minutes then off for 11 minutes If you want to disable FAILSAFE MODE when RF link has been lost then move the slide switch on the iT500RX to either the manual or off position 1500 Installer Manual 15 Receiver LED colours 16 The bottom switch will show a constant red light when the iT500RX Receiver is ready to pair When the iT500RX Receiver and the iT500 Thermostat are powered and paired then the light will be green Flashing blue light indicates a heat call Hot water call iT500 Installer Manual FAILSAFE MODE In the event of RF signal loss your system will be switched on for 4 minutes then off for 11 minutes If you want to disable FAILSAFE MODE when RF link has been lost then move the slide switch on the iT500RX to either the manual or off position 12 Fitting the wall bracket and mounting the 1200 central heating Note 17300 purchased separately
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