GTC - Hughes 9502 BGAN M2M Satellite Terminal User Manual
Contents
1. Note Substitute for any leading zeros in Me MSISDNS entered z e 2D GPS Fix Location 32 89572 N 117 20225 W Last Fix 20 Dec 2011 Apply 22 39 UTC Pointing Info Administration Password 4 14 ME Administration Password has not been Created Change Settings 197 59 Phone to SIM PIN A Phone to SIM PIN up to 8 digits can be used to lock the terminal to the installed SIM The terminal will require the Phone to SIM PIN before another SIM can be used Phone to SIM PIN is Disabled Change Settings Figure 2 8 Security Passwords X ER E CHE E HHE aa l gt HUGHES inmarsat SMS Pages The SMS pages are used to send SMS messages from the terminal to another BGAN device or another phone number When sending an SMS message use the symbol in front of the country code of the number you want to send the SMS to e g 16199778619 A X X Home Connections Settings M2M SMS Send Receive SMS ALL SETTINGS AY Send Receive T 870772134098 870772134098 Saved Drafts FT 870772134098 I 870772134098 DA Sent Messages 870772134409 Repl Forward SD 870772133805 RER RES TM 870772134409 a ee I 870772133805 Tef 870772133805 F 4870772133805 Delete Checked Figure 2 9 SMS Send Receive 30 Inmarsat Chapter 3 HUGHES Operational Features Network Mode NAT Mode Relay Mode By default the 9502 is configu2. 168 128 100 DHCP Server Enable DHCP Server DHCP Address Range 192 168 128 101 to 199 Lease Time when Idle 1 Minutes x Lease Time when Connected 5 Minutes Network Operating Mode Netmode NAT mode Apply Changes Figure 2 4 IP Address DHCP Settings D HhHuGHE3 inmarsat Ethernet Port Page The Ethernet Port settings page includes Wake On LAN see Wake on LAN Any Packet section o Wake On LAN On Off radio button o Wake On LAN idle timer in minutes o Wake On LAN time of day 24 hour clock e MAC Address filtering o Ethernet MAC Address filtering enable tick box o Table of allowed Ethernet MAC addresses a Xx ua e A tam Home Connections Settings M2M Security SMS Ethernet Settings ALL SETTINGS Wake On LAN Settings Wake On LAN COn Of 4 IP Address DHCP Triggered on Idle timeout o Mins Triggered at Time of Day o eg 1015 is 10 15AM 4 Ethernet Apply lt gt ATC Setup EEE MAC Address Filtering M Enable MAC Address Filtering Allowed Mac Addresses Add A Detected Device IP Address MAC Address 00 1a a0 4d 48 c2 192 168 128 101 00 1a a0 4d 48 c1 00 1a a0 4d 48 c1 Remove Add l Apply Figure 2 5 Ethernet Settings 26 x ER E CHEE E HHE diu HUGHES inmarsat ATC Page The ATC page includes e ATC robustness On Off radio button e ATC scan button e AT
3. The Pointing Info section shows the satellite that the UT should be pointed to and gives the Azimuth and elevation angles to the satellite When the UT is in an overlap region the Pointing Info section will show both satellites and the user will have to pick the best one to point to 21 22 HuGHE 3 inmarsat Connections Tab Manage Contexts Page The Manage Contexts page under the Connections tab displays the status of any active contexts and allows contexts to be controlled Typically this page will not be used and you configure context activation via the always on option on the M2M page Manage Contexts STATUS Close an Active Connection aaa service e Connected 192 168 128 101 Standard BGAN INMARSAT COM 161 30 23 168 Beam REGIONAL 13 Signal Strength 50 40 GPS Close Selected Connection e 3D GPS Fix Location 32 89565 N 117 20213 W Open a New Connection Last Fix 31 Jan 2012 Owner APN 23 55 UTC Pointing Info 4 1 4 Americas 1473 Ds Open Selected Connection Figure 2 2 Manage Contexts inmarsat Manage APNs Page h eS mu rir The Manage APNs page under the Connections tab allows the user to view the available APNs and define new ones e g if the correct APN is not configured in the SIM To make an APN the default select it in the Defined APNs list and press Make Default The selected APN will be moved to the top of the list and shown in
4. as explained below Each of these signal words indicates the severity of the potential hazard Le signal de DANGER mots AVERTISSEMENT et ATTENTION indiquer les dangers qui pourraient entrainer des blessures ou dans certains cas la mort comme expliqu ci dessous Chacun de ces mots du signal indique la gravit du danger potentiel DANGER indicates a potentially hazardous situation which if not avoided will result in death or serious injury DANGER indique une situation potentiellement dangereuse qui si elle n est pas vit e entrainera la mort ou des blessures graves gum VUE Y h 9 inmarsat WARNING indicates a potentially hazardous situation which if not avoided could result in serious injury AVERTISSEMENT indique une situation potentiellement dangereuse qui si elle n est pas vit e pourrait entrainer des blessures graves CAUTION indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury ATTENTION indique une situation potentiellement dangereuse qui si elle n est pas vit e pourrait entrainer des blessures mineures ou mod r es Messages concerning property damage Messages concernant des dommages mat riels NOTICE NOTICE is used for messages concerning possible property damage product damage or malfunction data loss or other unwanted results but not personal injury AVIS est utilis e pour les messages concernant les dommage
5. at Hughes Network Systems 9605 Scranton Road Suite 500 San Diego CA 92121 USA name and address of EU representative Bill Lindsay name Senior Engineering Program Director 8 March 2012 title BALE a signature of authorized person date inmarsat HUGNES FCC Compliance Conformit FCC This device conforms to the FCC rules Any changes or modifications to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment Cet appareil est conforme aux r gles FCC Toute modification apport e l quipement de Hughes Network Systems et non approuv express ment par Hughes Network Systems peut annuler l autorisation de l utilisateur op rer cet quipement To comply with FCC RF exposure requirements this device must be operated with a minimum separation distance of one meter from the front of the satellite terminal s antenna to a person s body Other operating configurations should be avoided Afin d tre conforme aux exigences FCC concernant l exposition RF cet appareil doit tre utilis tout en maintenant une distance de s paration minimale d un m tre entre la personne et le devant de l antenne du terminal satellite Toute autre configuration d utilisation doit tre vit e This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not
6. bold font If an Always on Context is already defined you must manually update the configuration on the M2M page to change to the new APN STATUS Connection e Connected Beam NARROW 84 Signal Strength 67 40 GPS e 3D GPS Fix Location 32 89578 N 117 20210 W LastFix 22 Dec 2011 16 20 UTC Pointing Info 4 14 Americas 147 3 LN 465 Manage APNs Enter the information supplied by your service provider to access the BGAN Network Your APN data will be saved so the terminal can be easily configured Defined APNs Defined APNs bgan inmarsat com Remove APN Make Default Add an APN User Name Password L Save User Name Password Add New APN Save Changes Figure 2 3 Manage APNs 24 gt inmarsat Settings Tab HUGNES The settings tab has the following configuration pages IP Address DHCP Settings ALL SETTINGS lt 5 IP Address DHCP lt 5 Ethernet lt gt ATC Setup O r The IP settings page under the Settings tab includes the following fields Terminal Local IP address DHCP Server enable DHCP Address Range Lease Time when Idle Lease Time when Connected Network Mode field NAT or Relay see Network Mode section fi X X A Zd ta Home Connections Settings M2M Security IP Address DHCP Settings SMS Terminal Local IP Address Terminal Local IP Address na
7. cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Cet appareil est conforme la Section 15 du r glement FCC Son fonctionnement est sujet aux deux conditions suivantes 1 ce mat riel ne peut pas provoquer d interf rences nuisibles et 2 ce mat riel doit pouvoir tol rer n importe quelle interf rence recue y compris les interf rences qui peuvent provoquer un fonctionnement ind sirable IC Compliance Conformit IC This device conforms to Industry Canada s rules Any changes to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment Cet appareil est conforme aux r glements de l Industrie Canada Tout changement l quipement de Hughes Network Systems sans le consentement expr s de Hughes Network Systems peut r sulter l annulation de l autorit confi e l usager d op rer cet quipement 60 inmarsat HUGNES To comply with Industry Canada s RF exposure requirements this device must be operated with a minimum separation distance of one meter from the satellite terminal s antenna to a person s body Other operating configurations should be avoided Pour tre conforme aux r glements d Industrie Canada sur l exposition aux rayonnements RF cet appareil se doit op rer une distance d au moins un m tre entre l antenn
8. command identifies the command which generated the response it is the numeric response code text is descriptive text about the response Examples _IGETFW 20 FTP hookup fail _IUPDEW 0 Complete The message format is intended to be readable usable by both automated processes and humans Code Text Explanation General 0 Complete Operation completed successfully 1 Unexpected software error Software error 2 Local file open error _IGETFW could not open local file for download _IUPDFW could not open control file for update parameters _IUPDCFG could not compute checksum for new config file 3 Directory not found Could not find specified directory on UT file system 4 File not found Could not find named file on local file system 5 Error renaming file _IUPDFW Could not restore image txt after failed upgrade _IUPDCFG Could not rename new file to config txt Context Management 10 No entry in context table No free entry in context ID table all 11 contexts in use 11 Context parameter error Internal software error 12 Local IP addr error Internal software error 13 Context activation error Context activation failed Could be problem with PS attach SIM subscription APN network or connectivity 14 Context deactivation error Context deactivation failed FTP Management 20 FTP hookup fail Connection to FTP server failed Problem could be server un
9. end to end connectivity of the system by sending a small amount of data from the device connected to the 9502 and verifying that the data was received by the other end e g data center hu GnEs Inmarsat Chapter 5 Lightning Protection and Safety Lightning and Grounding Precautions La foudre et la terre Pr cautions A lightning strike on the ODU mounting hardware or cable may cause death or serious injury and is likely to damage both the ODU and the IDU La foudre sur l ODU le mat riel de montage ou les cables peut causer des blessures graves ou mortelles et est susceptible d endommager la fois l ODU et PIDU It is therefore essential that the installer does not use an installation location which is likely to experience a lightning strike and make suitable grounding and lightning protection arrangements to minimize any possibility of injury or damage Professional local advice should be sought with respect to these matters Hughes accepts no liability for any injury or damage caused by lightning strikes Il est donc essentiel que l installateur vite tout emplacement d installation susceptible d tre frapp par la foudre et de mettre en place un dispositif de mise la terre et de protection contre la foudre adapt afin de minimiser tout risque de blessure ou de dommage Un conseil professionnel local devrait tre consult cet gard Hughes n accepte aucune responsabilit pour tout pr judice ou
10. m ou plus par rapport PODU du terminal satellite General Handle your Satellite Terminal with care Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 40 C to 75 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changes or modifications to the Terminal not expressly approved by Hughes Network Systems will void the Warranty and could void your authority to operate this equipment Only use a soft damp cloth to clean the Terminal 10 inmarsat HUGNES To avoid impaired Terminal performance please ensure the unit s ODU is not damaged or covered with foreign material like paint or labeling When inserting the SIM do not bend it or damage the contacts in any way When connecting the interface cables do not use excessive force G n ral Manipulez votre terminal satellite avec soin Evitez d exposer votre terminal satellite 4 des temp ratures extr mement chaudes ou froides en dehors de la plage 40 Ca75 C vitez de placer le terminal proximit de la cigarette de flammes nues ou de toute source de chaleur Les changements ou modifications apport es au Terminal et non express ment approuv es par Hughes Network Systems annulent la garantie et peuvent annuler votre droit utiliser cet quipement Utilisez uniquement un chiffon doux humide pour nettoyer le terminal Pour viter toute d gradation des perform
11. mountainous or built up areas Alternatively you can get the azimuth and elevation angle by powering up the UT allowing it to get a GPS fix and then checking the pointing information on the 9502 home webUI page In order to speed up getting the initial GPS fix while you are in pointing mode you should lay the ODU flat with a clear view of the sky first so that it can see as many GPS satellites as quickly as possible Once you get the initial GPS fix GPS LED solid green then you can point the ODU to the Inmarsat satellite If you short press the function button to enter pointing mode all three LEDs starts to blink indicating that the terminal is in pointing mode To aid in pointing you can use two different methods 1 You can use the 3 5mm jack to connect stereo speakers or a headset in order to hear the tones for pointing As the signal strength increases the tone pitch will get higher and faster 2 You can also use the 3 5mm jack to connect a 3 5mm stereo plug that has two bare wires exposed Touching the two exposed wires with voltmeter leads you can see the voltage readings from 2 5V to 3 2V as you are pointing The higher the voltage the better the ODU is pointed A voltage reading of approximately 2 9V equates to a good signal level of 50dB You can also monitor the signal strength by hooking up a laptop PC to the USB port and monitor it from the webUI see Figure 4 11 Access the webUI by opening a browser Mozilla
12. the ODU to obtain the desired elevation Figure 4 13 Adjusting elevation Figure 4 14 Adjusting azimuth 50 inmarsat HUGNES To adjust azimuth refer to Figure 4 14 Adjusting azimuth Loosen the two bolts on the pole collar Move the ODU to either side in small increments as necessary to get the optimum signal strength as shown on the voltmeter or by the fast high pitch sounds that you hear with the headphones When you have maximized the signal quality 6 7 Exit Pointing Mode Tighten the two bolts in the curved slots on the azimuth elevation bracket to lock down the elevation adjustment Be careful not to change the ODU s orientation while tightening the bolts Tighten the two bolts on the pole collar to lock down the azimuth adjustment Make sure all other fasteners on both brackets are tight Short press the function button 2 seconds to exit pointing mode The terminal will initiate registration with the network Verify the unit registers attaches and establishes a PDP context by checking the status on the web UI or when all three of the LEDs are solid green Figure 4 12 LED Flow Chart Optionally verify the unit will correctly recover from a power cycle by removing and reapplying power Verify it registers attaches and establishes a PDP context by again checking the status on the web UI or when all three of the LEDs are solid green Figure 4 12 LED Flow Chart Verify
13. to Regional Beam and Register 600 6680 Registered Y Attach eoo Attached Activate PDP context No context 5 min timer v e oo Context active Operational State 1 min timer Y Operational LEDs off OOO Figure 4 12 LED Flow Chart Medium button push HhHuGHE 3 Reboot 48 EHE EAEE EEE ee HUGHES Inmarsat NOTICE Important Notes e To aid in pointing the ODU there is a 3 5mm stereo audio jack port on the IDU The user can insert a stereo headset to hear audio tones or use a voltmeter to measure the voltage which indicates the quality of the signal detected during install mode e The IDU must have DC power applied for pointing e The GPS antenna is an integral part of the ODU and a GPS fix can be obtained as part of the pointing process e Once you are out of pointing mode you need to stay away from the front and sides of the ODU at least 1m for safety purposes D RUURES inmarsat Adjusting the azimuth and elevation of the ODU To adjust elevation refer to Figure 4 13 Adjusting elevation 1 Loosen the two bolts in the curved slots on the azimuth elevation bracket 2 Read the elevation angle from the elevation scale on the bracket using the red edge on the pole collar as the angle indicator View this edge through the curved slot on the azimuth elevation bracket 3 Pivot
14. 4 14 ADJUSTING AZIMUTH FIGURE 5 1 9502 IDU PROTECTIVE EARTH GROUNDING Tables 14 14 14 15 15 17 17 20 22 23 24 25 26 27 28 29 36 37 38 38 39 40 41 42 43 44 46 47 49 49 52 TABLE TERMINAL SPECIFICATIONS TABLE 2 9502 WEBUI LAYOUT TABLE 3 STATUS BAR TABLE 4 GPS STATUS TABLE 5 REMOTE CONTROL SMS MESSAGE COMMANDS TABLE 6 AT UNSOLICITED RESPONSE CODES inmarsat inmarsat RUURES Inmarsat Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them These messages are identified by the signal words DANGER WARNING CAUTION or NOTICE as illustrated below To avoid possible property damage personal injury or in some cases possible death read and comply with all safety alert messages Messages d alerte de s curit attirent l attention sur les dangers potentiels et de vous dire comment les viter Ces messages sont identifi s par un signal mots DANGER AVERTISSEMENT ATTENTION ou avis comme illustr ci dessous Pour viter des dommages mat riels des blessures ou la mort dans certains cas possible de lire et de respecter tous les messages d alerte de s curit Messages concerning personal injury Messages concernant des blessures corporelles The signal words DANGER WARNING and CAUTION indicate hazards that could result in personal injury or in some cases death
15. 502 IDU Ensure that the screws are tightened to where the power leads cannot fall out y inmarsat Powering up the Hughes 9502 A The 9502 will power up automatically when DC power is applied It does not have a power button By default it will bypass antenna ODU pointing and automatically register attach and activate a PDP context Once you have applied DC power the terminal goes through a power on self test POST that takes approximately 15 20 seconds and then the power LED will start flashing for another 15 seconds If you want to enter pointing mode you will need to short press 2 seconds the function button within those 15 seconds If you do not short press the Function button the unit will start to register with the network and set up a PDP context mms If the unit bypasses ODU pointing and starts to register with the network the ODU is now transmitting so please stay at least 1 m clear of the front of the ODU to avoid RF radiation Figure 4 10 Function Button Y inmarsat Pointing the ODU Determine the azimuth and elevation for the look angle to the satellite in advance of the installation by using the approximate latitude and longitude of the site in a simple satellite pointing application or specially marked map This is the preferred mode as it simplifies the install and may be critical data for choosing the site if there are multiple potential locations to mount the UT in wooded
16. 6 inmarsat STATUS Connection e Connected Beam REGIONAL 13 Signal Strength 53 40 GPS 3D GPS Fix Location 32 89565 N 117 20213 W Last Fix 31 Jan 2012 23 55 UTC Pointing Info 1 4 Americas Quy o WN 465 2 Unbox the Hughes 9502 and remove the ODU and cable assembly 3 Determine the location of both the IDU and ODU before starting to make sure that the IDU and ODU can be installed within the10M cable length 4 Install the ODU with the installation hardware that you have chosen by following the instructions that follow xua e Connections Settings M2M SMS Home Terminal Information Model BGAN USER TERMINAL Hughes 9502 IMEI 353938 03 000020 6 Software Version 0 0 0 374 SIM Information IMSI 901112112489882 APN bgan inmarsat com Subscriber Phone Number 870772301171 Troubleshooting Terminal Logs Log Type Current Log Archivedtog Reset Log To download the logs to disk Click or right click the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Reset EventLog Packet Log Download Current Download Archive ResetPacketLog Reboot Terminal Click this button to reboot the terminal software Reboot Terminal Figure 4 1 Home Page showing pointing information inmarsat ODU installation using the basic fix mount kit P N 3004066 0002 You may install the fixed mount o
17. C Pointing Info 1 4 Americas uy WN 465 e System Log e Event Log e Packet Log These files can be FTP d out of the UT and used for debugging To download the logs right click on the Download Current link and select Save Target As e X amp Home Security Connections Settings M2M SMS Home Terminal Information Model BGAN USER TERMINAL Hughes 9502 IMEI 353938 03 000020 6 Software Version 0 0 0 374 SIM Information IMSI 901112112489882 APN bgan inmarsat com Subscriber Phone Number 870772301171 Troubleshooting Terminal Logs Log Type Reset Log To download the logs to disk Click or right click the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Reset EventLog Packet Log Download Current Download Archive ResetPacketLog Reboot Terminal Click this button to reboot the terminal software Reboot Terminal Figure 2 1 Home Page HuGHES inmarsat STATUS Status Bar Connection The status bar is included on the home page and other pages that do not have a navigation bar It includes a field with the elevation angle and compass direction towards the visible satellite s e Connected Beam REGIONAL 13 Signal Strength 56 The status text in the Connection section is as shown in Table 3 1L Status Bar below Display Comments Corresponding LED display Q 30GPS Fix initiali
18. C scan status bar This indicates the results of the last scan C x ATC Ancillary Terrestrial Component ATC Configuration ALL SETTINGS ATC Robustness C On Off lt gt IP Address DHCP Apply Changes lt 5 Ethernet ATC Scan Scan Status Scan Success No ATC source found ATC Setup ATC Scan Time 19 46 35 on 25 10 2011 Figure 2 6 ATC Page M2M Page The M2M page see Figure 2 7 M2M Setup includes the following configurable parameters Ping Configuration e Context Watchdog On Off e Primary Ping Address e Secondary Ping Address e Tertiary Ping Address e Time between Pings e Ping required Yes No If set to No then the system will not try to ping on timer expiration if data was transmitted within the watchdog period D HhHuGHE3 inmarsat Always On Context e Always on context On Off default is On e Always on static IP address If the TE has a known static IP address or never ARPs enter this address Alternatively leave the IP address blank 0 0 0 0 and the UT will set up a context for the first device it detects through ARP during startup e APN drop down box M2M Setup Context Watchdog O On of D Rosletered Eu MM ee Beam REGIONAL 13 Primary Ping IP Address 4221 p a Secondary Ping IP Address 8 8 8 8 Optional GPS Tertiary Ping IP Address 0000 Optional 2D GPS Fix Time between Pings 20 minutes Ping Required O Yes No Loc
19. GAN network and will automatically reboot to return to normal operation In scanning mode the terminal measures the received signal strength across the 34MHz of L band spectrum 1518 to 1559MHz Once the scan is complete the UT restarts and communicates the results of the scan 34 inmarsat HUGHES If an interference signature is detected an attenuator is switched into the receiver path to attempt to make the UT more resilient to ATC interference The attenuator setting can be controlled from the Web UI AT command or remote SMS Watchdog The M2M terminal includes a watchdog mechanism that can be used to periodically verify the UT network connectivity and take action if a problem is detected Configuration Parameters are shown in the M2M Page section Page 27 GNSS The Hughes 9502 terminal supports a Global Navigation Satellite System GNSS feature During start up if the UT detects a GNSS device connected to the GNSS serial port it will attempt to obtain a position fix from the GNSS device via NMEA messages The serial port is a DB9 male configured as a DTE and supports autobaud between the valid NMEA rates 4800bps and 38 4kbps The GNSS device must provide a fix via the RMC or GGA NMEA messages Typically a straight through DB9 serial cable can be used with the correct plug for the GNSS device inmarsat Chapter 4 HUGHES Installation Instructions Inspecting the parts Make sure you h
20. J45 connector Ethernet 10BaseT USB Type B USB 1 1 for configuration PC Other Features Single external BGAN Satellite and GPS antenna connection GPS module inside Indoor Unit 3 status LEDs Antenna pointing audio tone and voltage level indicator through audio jack SIM USIM Slot behind SIM door Table 1 Terminal Specifications inmarsat Chapter 2 HUGHES Configuration via Web UI The UT is typically configured via the Web User Interface UI Browsers that are currently supported are IE7 amp 8 Mozilla and Safari only Web UI Layout The Web User Interface UI can be accessed from a MAC or PC browser by entering 192 168 128 100 as the URL unless you change the IP address of the UT Table 2 shows the 9502 Web UI layout ua e X ti Q Settings M2M Security SMS Home Manage Contexts Manage APNs Securiy SMS IP Address DHCP M2M Setup Security Send Receive SMS Settings Ethernet Port Saved Drafts ATC Sent Messages Home Tab Terminal Information SIM Information Table 2 9502 WebUI Layout The home page includes the following fields e Model e IMEI e Software Version e IMSI e SIM APN e Terminal phone number 20 inmarsat Troubleshooting STATUS Connection e Connected Beam REGIONAL 13 Signal Strength 53 40 GPS 3D GPS Fix Location 32 89565 N 117 20213 W Last Fix 31 Jan 2012 23 55 UT
21. N to TNC adapter P N 3500634 0001 Figure 1 3 ODU P N 3500564 0001 14 HVUGNES inmarsat Optional Mounting Accessories The IDU can be mounted using the IDU strap P N 3500617 0001 if desired Strap will require 4 each mounting bolts either M3 5 or 6 32 not included Figure 1 4 IDU Mounting Strap The ODU can be mounted using the Basic Fixed Mount Kit P N 3004066 0002 or by using the azimuth elevation bracket P N 1022994 0022 and an existing 1 5 diameter pole Figure 1 5 Azimuth Elevation Bracket Main features of the 9502 The main features of the Hughes 9502 terminal are listed below e Use of Internet Protocol IP via the BGAN satellite network e Remote Management o Web UL interface o SMS Control o AT Command Control o Log file upload o Terminal configuration o Remote firmware upgrade E H SRE eee ae Inmarsa e Power Savings and Sleep Mode e IP Watchdog e Install Mode e XL band ready e Relay Mode e Auto Power ON when power is applied e Automatic PDP Context Activation Static or DHCP e Dedicated M2M webUI e Security o Ethernet MAC Filtering o Administration Password o SMS Control password o White List for SMS control o AT Command password lock o SIM Personalization Phone to SIM DP SIM Lock SP SIM Lock Interfaces The Hughes 9502 has the following interfaces e Ethernet connection RJ45 e USB 1 1 connection USB Type B for PC to confi
22. RTISSEMENT suivez rigoureusement les instructions d avertissement afin d viter une blessure aux yeux ou toute autre blessure Warning Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury Avertissement A la vue de ce symbole d alerte et du terme AVERTISSEMENT suivez rigoureusement les instructions d avertissement pour viter toute blessure inmarsat AN HUGNES Danger Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death Danger Risque de choc lectrique A la vue de ce symbole d alerte et du terme DANGER suivez rigoureusement les instructions d avertissement pour viter tout choc lectrique ou blessure mortelle Warnings for Satellite Terminal Avertissements pour le Terminal Satellite N Do not stand in front of the ODU Antenna This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite ODU when system is operational Maintain a distance of 1 m or more from the front of the Satellite Terminal ODU Ne pas se tenir en face de l ODU antenne Cet appareil met une nergie de fr quence radio Pour viter toute blessure ne placez pas la t te ou toute autre partie du corps en face de l ODU satellite lorsque le syst me est op rationnel Maintenez une distance de 1
23. Safari or IE7 or 8 and typing in the local IP address of the terminal 192 168 128 100 46 inmarsat Ss HUGHES A A Lal t STATUS Connection e Connected Beam REGIONAL 13 Signal Strength 53 40 GPS C 3D GPS Fix Location 32 89565 N 117 20213 W LastFix 31 Jan 2012 23 55 UTC Pointing Info 1 4 Americas 1473 WN 465 Terminal Information Model BGAN USER TERMINAL Hughes 9502 IMEI 353938 03 000020 6 Software Version 0 0 0 374 SIM Information IMSI 901112112489882 APN bgan inmarsat com Subscriber Phone Number 870772301171 Troubleshooting Terminal Logs Yu Reset Log To download the logs to disk Click or right click the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Reset EventLog Packet Log Download Current Download Archive ResetPacketLog Reboot Terminal Click this button to reboot the terminal software Figure 4 11 Signal Strength on Home Page Hmm inmarsat LED Flow Chart LED Legend eee Power applied or reboot PWR GPS NET Q9 Flashing Q Short flash Power up Self test eo0o Fail self test Pass self test Fault AAA Wait for Input BOO Button press v Pointing GGG P9 Button press or timer expires 15s timeout Acquire Satellite and GPS eoo eeo Acquired Global Beam Y Transition
24. ances du terminal veuillez vous assurer que l ODU de l unit n est pas endommag e ou recouverte d un corps tranger comme de la peinture ou de l tiquetage Lorsque vous ins rez la carte SIM ne pas la plier ni endommager les contacts en aucune mani re Ne pas forcer lors de la connexion des c bles d interface In the vicinity of blasting work and in explosive environments Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked A proximit de travaux de dynamitage et d environnements explosifs N utilisez jamais le terminal satellite pr s de travaux de dynamitage en cours Respectez toutes les inmarsat HUGNES restrictions et suivez toutes les instructions ou la r glementation Les zones pr sentant une atmosph re potentiellement explosive sont g n ralement mais pas toujours clairement signal es Qualified Service Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair equipment Service Qualifi N essayez pas de d monter votre terminal satellite L unit ne contient pas de composants r parables par le consommateur Seul le personnel qualifi peut installer ou r parer le mat riel Accessories Use Hughes approved a
25. ation 32 89572 N Always send ping even if other data sent recently 117 20225 W LastFix 20 Dec 2011 Apply Changes 22 39 UTC Pointing Info Always ON Context Always On Context O On of 4 14 Americas 173 465 Static ACA IP Address 0 0 0 0 f the Local IP address field is left blank a context will be set up for the first T device detected via an ARP APN Config bgan inmarsat com xj l Apply Changes Figure 2 7 M2M Setup D HuGHE3 inmarsat Security Passwords The security passwords page includes the following functions e Personalization Key to lock the UT to a particular USIM SIM to Phone lock e Administration password off by default Default password is admin e SMS Remote Control off by default On Off radio button e SMS Remote Password default is remote e Sender White list is a list of numbers that the terminal will allow a remote SMS message to come from When entering the number use the symbol in front of the country code e g 870 or just start with the country code e g 870 Do not use 00 in front of the country code 4 X ug e t Connections Settings M2M Security SMS Security Passwords Remote SMS Feature Remote SMS Control on O of e Registered Remote SMS Password remote Beam REGIONAL 13 Senders White list Signal Strength 57 guides A 40 E Z configured ONLY Remote SMS messages trom tnis list of Senders will be nonoured
26. ation MEMS 2 eiocr riori trt tee t deett se sheets Lob Lese EE le ee literie uude 39 Determining where to install the ODU csecsenc neari 35 ODU installation using the basic fix mount kit P N 3004066 0002 sene 37 Mounting the azimuth elevation bracket see 38 Mounting the azimuth elevation bracket onto the pole ss 39 Attaching RF cable to ODU entrent eerte IER RE Re HERE ERE ist ere sledssabeeussadgeneusssa 40 Attaching RF c ble to the Hughes 9502 IDU triente titii tree tbt Cr ten debe co inda 41 Connecting power leads to the Hughes 9502 IDU ss 42 Powerne up the Hughes 95 02 0 taonce Mets Ls ESEN EEEE HIE S CE BEER ado e dense Ra ca 44 Pointing the QDU e 45 LED Flow Challoner ieo eeaeee e a E aE Ee a E EE e NE EEEE denis Ra i 47 Adjusting the azimuth and elevation of the ODU ss 49 Exit Pomtimne Mode ete eee pene ao ete ie An Se nt suse to ected deutet ne 50 Chapter 5 Lightning Protection and Safety 51 Lightning and Grounding Precautions La foudre et la terre Pr cautions 51 Disclaimer Avertissement siriene oe eerte p o eere refer eei ues es betae OE Ee eTa ey neues lente tes etuer ee eee 53 Chapter 6 AT Unsolicited Response Codes cccsccssssccssssccssssccssssscssssscssssscssssscsessses 54 Chapter 7 Declaration of Conformity scsscssscssscssccsccvessevssveivesvevsccesvacsvevsavssasevanevsvesnvaseaaseees 56 FCC Compliance Con
27. ave all parts listed in the shipment box before beginning the installation you should have the following parts 1 Hughes 9502 IDU 2 Flat panel ODU 3 10m RF coaxial cable terminating in N M connections at both ends 4 AnN to TNC adapter is included in the cable bag Optional installation items Basic Fix Mount Kit P N 3004066 0002 Azimuth elevation bracket P N 1022994 0022 3 IDU Strap P N 3500617 0001 Determining where to install the ODU In order for your terminal to work correctly the antenna or ODU must be installed in a location that provides a clear unobstructed line of sight to the satellite Any objects such as building structures or trees may degrade the quality of the satellite signal To determine where to install the ODU you need to determine that you have both a clear unobstructed line of sight to the satellite and that your fixed mount is aimed in the approximate direction to the satellite To determine the direction from your location to the satellite follow the steps below 1 Determine the latitude and longitude of the site and enter them into the Location Spreadsheet that is available on the Hughes BGAN support page http www bgan hughes com This will give you the compass direction and the elevation angle to point the ODU Alternatively it can be done by powering up the UT allowing it to get a GPS fix and then checking the pointing information on the Web UI Home page 35 3
28. ccessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric shock or injury Accessoires Utilisez uniquement des accessoires approuv s par Hughes L utilisation d accessoires non approuv s peut entrainer une d gradation de performance un endommagement du terminal satellite un incendie une lectrocution ou des blessures Connecting Devices Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions Connexion de p riph riques Ne jamais connecter des p riph riques incompatibles au terminal satellite Lors du raccordement du terminal satellite 4 un autre appareil lire le manuel utilisateur du p riph rique pour les instructions d taill es de s curit 11 12 inmarsat HUGHE mm VUPIE _ Pacemakers The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If as a pacemaker user you are still concerned about interaction with the Satellite Terminal we suggest you follow these guidelines e Maintain a distance of one meter from the front and sides of the ODU and your pacemaker e Refer to your pacemaker pr
29. cket The N type RF connector should be on the left or right side of the azimuth elevation bracket if installed correctly Figure 4 4 Azimuth elevation bracket D HVUGNES inmarsat Mounting the azimuth elevation bracket onto the pole 1 Slide the pole collar of the azimuth elevation bracket over the end of the pole see Figure 4 5 Pole Collar 2 Leave the pole collar bolts loose to allow for azimuth adjustment during pointing Figure 4 5 Pole Collar NOTICE Important Notes e The RF cable assembly supplied 10m forms an integral part of the ODU system and is made to a specific length in order to meet the system specifications The cable must not be cut to a shorter length nor must any cables be added to the cable run e tis essential that only the supplied cable is used Third party cables may not be used their use will invalidate the warranty of the ODU and may cause system malfunction e tis important not to stress the connection to the ODU during installation of the coaxial ODU cable e The minimum bend radius of the cable is 2 50mm however it is recommended that a 4 100mm bend radius be used e Any modification to these rules must be approved by Hughes and Inmarsat prior to the installation 40 D inmarsat Attaching RF cable to ODU 1 2 HUGNES Attach the cable to the mounting pole via a zip strap to take the weight of the cable Mate the conn
30. ddress string An IP address parameter string could not be interpreted as a legitimate IP address 81 Global IP ip addr REMWEB connection set up successfully Indicates global IP address assigned to the UT s own PDP context to which an HTTP connection may be made Table 6 AT Unsolicited Response Codes 58 HhHuGHE3 inmarsat Chapter 7 Declaration of Conformity We Hughes Network Systems manufacturer s name of 9605 Scranton Road Suite 500 San Diego CA 92121 USA address declare under our sole responsibility that the product Hughes 9502 Satellite Terminal detailed description of product including name type model and supplementary information such as lot batch or serial number sources and number of items to which this declaration relates is in conformity with the following standards and or other normative documents For article 3 1 a Health and Safety of the User EN 62311 IEC 60950 1 2nd Edition For article 3 1 b Electromagnetic Compatibility EN 301 489 1 EN 301 489 20 For article 3 2 Effective Use of the Spectrum Allocated EN 301 444 We hereby declare that all essential radio test suites have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC Identification The equipment will also carry the Class 2 equipment mark identifier CE The technical documentation relevant to the above equipment will be held
31. dommage caus par la foudre Hughes 9502 indoor unit IDU chassis shall be connected to earth ground Connect the earth grounding wire with lug in between the ground screw and chassis Tighten the ground screw after the wire lug is installed The wire lug material shall be either tin plated copper or tin plated steel Le ch ssis de l unit d int rieur Hughes 9502 IDU doit tre connect la terre Connectez le c ble de mise la terre avec une cosse entre la vis de terre et le chassis Serrez la vis de terre apr s que le c ble avec cosse ait t install Le c ble avec cosse doit tre soit en cuivre zingu ou en acier tam 51 52 inmarsat I i J ni Ul Hughes also recommends that a protective earth cable be connected to the ODU or ODU mount Please consult professional local advice for protective earth grounding requirements Hughes recommande galement qu un cable de terre de protection soit connect l ODU ou au montage de PODU Veuillez consulter un conseil professionnel local pour les sp cificit s concernant la mise la terre de protection Connect earth grounding wire lug in between screw and chassis 1 Figure 5 1 9502 IDU Protective Earth Grounding HuGHE inmarsat Disclaimer Avertissement Whilst prepared in good faith Hughes makes no warranty or representation as to the accuracy completeness or fitness for purpose of th
32. e pte a od E er n E Ep deir ii EH p PIRE setae 25 PUG TA EE 26 DASA PAAA M CDI bits 26 Ping Configuration ses M 26 Always On Context ane pO einen ie Hove Hc nen sien Pins en 27 Security Pd Eio 28 SMS PARCS E 29 Chapter Operational Features vsissassissscsssiessasassadessneatanseasaaeseascseesxanseasninesteancansinasaansvaineais 30 Network MOG iier eere inde EAA AE eye aet ego reet ides eee us Ee Rv ex laetouacatedestuca tenes 30 NES lee 30 Ipaa S 30 Remote Control eset e HR RUE E a EUG ER ES ORERUNSIN MAS ER rE EESE ERAS C ESI Rene 31 Remote Upgrade and Pile Transfer ue sieste demanda re Wassecadvaageteascaastendvestse Waseeas 32 HhuGHES inmarsat S CUTLLV asser ee 32 Wake on LAN Any PaCke tint 32 serial Pin Power Control 2 irte tee E eee er e Peta SEE ee ER ee ER RAE bscessvassevebincs 33 pulo P 33 eire aTa COT bee 34 ONS D EE E E EA E E E AE 34 Chapter 4 Installation Instructions sesssesssocssoocesoosssocsssccssccssocssoosesocsssccssocesocesoosssossssee 35 Inspecting the Parts D tiennent 35 Optional install
33. e du terminal de transmission satellite et le corps d une personne Toute autre configuration d op ration devrait tre vit e EU RoHS Restriction of Hazardous Substances Directive The European Union EU Directive 2002 95 EC restricts the use of certain hazardous substances in electrical and electronic equipment Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors are compliant with this directive and any subsequent revisions or amendments EU WEEE Waste Electrical and Electronic Equipment Directives The European Union EU Directive 2002 96 EC on waste electrical and electronic equipment mandate recycling of electrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors are compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com
34. ecified directory on UT file system 4 File not found Could not find named file on local file system 5 Error renaming file _IUPDFW Could not restore image txt after failed upgrade IUPDCFG Could not rename new file to config txt Context Management 10 No entry in context table No free entry in context ID table all 11 contexts in use 11 Context parameter error Internal software error 12 Local IP addr error Internal software error 13 Context activation error Context activation failed Could be problem with PS attach SIM subscription APN network or connectivity 14 Context deactivation error Context deactivation failed FTP Management 20 FTP hookup fail Connection to FTP server failed Problem could be server unreachable or specified IP address or server name invalid or connectivity failure 21 FTP login fail FTP username or password incorrect 22 FTP type fail Could not establish binary mode 23 FTP cwd fail Could not change to working directory on FTP server 24 FTP data connection fail Could not establish an FTP data connection with the server 25 FTP nlst fail Could not get list of files in current FTP server directory Directory may be empty 26 FTP xfer command fail Could not initiate data transfer on an established connection May be caused if filename not found 27 FTP found no filename Could not find a filename in the curre
35. ector to the ODU firmly by hand but do not over tighten Weatherproof the connection using self amalgamating tape not provided see Figure 4 6 Weather proof connector Route the cable to the 9502 IDU avoiding any sharp bends extremes in temperature and compression of the cable Figure 4 6 Weather proof connector P HUGHES inmarsat Attaching RF cable to the Hughes 9502 IDU Locate the TNC connector on the back of the IDU and connect the cable from the ODU to the IDU see Figure 4 7 Connect cable to TNC connector on IDU using N to TNC adapter provided Figure 4 7 Connect cable to TNC connector on IDU 42 huGHES inmarsat Connecting power leads to the Hughes 9502 IDU Once the ODU is properly connected you can then connect the power leads positive and negative from the power source to the 9502 IDU power connector The IDU is clearly marked for positive and negative leads and the IDU is designed for a nominal 12Vdc and 24Vdc voltage and is protected from reverse polarity Figure 4 8 Power connector HuGHE inmarsat Insert the positive lead into the positive terminal jack and tighten the screw Then connect the negative lead into the negative terminal jack and tighten the screw see Figure 4 9 Connecting power leads Figure 4 9 Connecting power leads NOTICE Important Note Ensure the power source is turned off before connecting the power leads to the 9
36. et to 0 to deactivate the time of day feature When the UT powers down into this mode it will disconnect from the BGAN network and monitor the local Ethernet port and power up again if it sees any Ethernet packet ARP DHCP data packet etc In this mode the power consumption is less than 10mW when powered from a 12V source The UT generates Ethernet sync pulses so the TE believes the link is still active When an Ethernet packet is detected the UT will power up normally register and bring up a PDP context if configured for ACA It takes about 1 minute for the UT to be fully connected to the Inmarsat network For this mode to be useful the TE must only send Ethernet packets when it has data to send over the air Thus for example the TE should be configured with a static IP address to avoid periodic DHCP exchanges waking up the UT Serial Pin Power Control The UT can be switched off by applying a voltage to pin 9 of the DB serial port If you apply voltage to Pin 9 of the serial port with pin 5 as Ground the UT will power down It will power up when you remove the voltage The voltage can be 2 5V to 50V 12V is the recommended level ATC The UT includes an extended L band scanning mode to detect Auxiliary Terrestrial Component ATC or other sources of external interference The terminal can be commanded into scanning mode by the Web UI AT command or SMS command During the scan the terminal will be offline to the B
37. formit POC oeccsisceesisescdetusssecessesseccesssiieeevsessecdnssvacesai Sescesue Sdsvedsei EEEREN 57 IC Compliance Contotrmit IC inci don tre eI dea ei E e Hae E EEE edere Exe adde 57 EU RoHS Restriction of Hazardous Substances Directive esssssssssseeeeeeneeen enne 58 EU WEEE Waste Electrical and Electronic Equipment Directives 58 h inmarsat Figures FIGURE 1 1 IDU P N 3500563 0001 FIGURE 1 2 RF CABLE WITH N TO TNC ADAPTER P N 3500634 0001 FIGURE 1 3 ODU P N 3500564 0001 FIGURE 1 4 IDU MOUNTING STRAP FIGURE 1 5 AZIMUTH ELEV ATION BRACKET FIGURE 1 6 FRONT SIDE VIEW OF IDU FIGURE 1 7 BACK SIDE VIEW OF IDU FIGURE 2 1 HOME PAGE FIGURE 2 2 MANAGE CONTEXTS FIGURE 2 3 MANAGE APNS FIGURE 2 4 IP ADDRESS DHCP SETTINGS FIGURE 2 5 ETHERNET SETTINGS FIGURE 2 6 ATC PAGE FIGURE 2 7 M2M SETUP FIGURE 2 8 SECURITY PASSWORDS FIGURE 2 9 SMS SEND RECEIVE FIGURE 4 1 HOME PAGE SHOWING POINTING INFORMATION FIGURE 4 2 BASE BRACKET AND BUBBLE LEVEL FIGURE 4 3 POLE ASSEMBLY FIGURE 4 4 AZIMUTH ELEVATION BRACKET FIGURE 4 5 POLE COLLAR FIGURE 4 6 WEATHER PROOF CONNECTOR FIGURE 4 7 CONNECT CABLE TO TNC CONNECTOR ON IDU FIGURE 4 8 POWER CONNECTOR FIGURE 4 9 CONNECTING POWER LEADS FIGURE 4 10 FUNCTION BUTTON FIGURE 4 11 SIGNAL STRENGTH ON HOME PAGE FIGURE 4 12 LED FLOW CHART FIGURE 4 13 ADJUSTING ELEVATION FIGURE
38. g property damage Messages concernant des dommages mat riels 7 S fet Sy OMS TER 8 Chapter 1 Product Description a eeceisieeixtevtexbdis an vx Ute NN EUER EF Ua oFUUDDHEYE RE POI FR LUN Ec IHE ERR 14 Contents of the Hughes 9502 Kit ento end etr rte eet edo rp on bs reae neis HD retur drag Cea tendent 14 Optional Co rS Ee STU SERERE 15 Main features Of the 9502 p itte tint tn Fac n IEEE PD tei ET HU ERRASSE Rec erue sean 15 loschc c ide 16 Terminal Specifications oseere tert rop Db e ia e ebur eMe Hp Lu nep WR retiennent 18 Chapter2 Configuration via Web UL eeeeeeeescceeeo eese evs en ea eaae ona th oo oa ooveessseosssscsessseseies 19 Wep ULLIYOU c 19 Home AD ELE 19 Terminal Information e tre te ee ERREUR EH REI TERRE SEE PEE SERRE ETE EUR S PER E ERR EHE ERR ERES ERES 19 SIM BOSE EE 19 coron M M 20 DLALUS BARS sl dt 21 Connections Vadis 22 Mania ge Contexts Page ucciso Hoi ae m EE E E E E RE 22 Manage APNS Pape siendo ETEA AAE ON EEEE EAE ENRE E E EAEE RE Eina 23 NIrial Elo E E A E 24 IP Address DHCP Setting issisiccesesistccivses sdeseucibecssatsabecssbeduscvses siecseabivvebsscedeassiedesavesascosbessacesonssetestsnes 24 Ethernet Port Pdp
39. gure terminal e TNC type RF connector on IDU and N type RF connector on the ODU e Integrated GPS receiver and L band ODU 16 Jy HhuaGnE3s inmarsat e RS232 serial interface DB9 male DTE to external NMEA 0183 based GNSS device e g GLONASS receiver This port cannot be used for serial data e 3LED status display and a single function button e 3 5 mm stereo audio jack for audio tone or voltage level to assist in ODU pointing e USIM card slot behind SIM door Figure 1 6 Front side view of IDU Figure 1 7 Back side view of IDU 18 inmarsat Terminal Specifications Technical Specifications Satellite TX Frequency 1626 5 1675MHz Satellite RX Frequency 1518 1559 MHz GPS Frequency 1574 42 1576 42 MHz 9502 Indoor Unit Weight 1 12 Kg 9502 Indoor Unit Dimensions 150 mm x 200 mm x 45 mm 9502 External Antenna Weight 1 85 Kg exclude mount and cable 9502 External Antenna Dimensions 385 mm x 385 mm x 33 mm Operating Temperature 40 C to 75 C Storage Temperature 55 C to 75 C Humidity 95 RH at 40 C 9502 External Antenna Wind loading Survival wind loading with optional mount up to 100 mph 9502 Indoor Unit Water and Dust IP 40 Compliant 9502 External Antenna Water and Dust IP 65 Compliant Nominal Input Voltage 12VDC 24VDC Data Connectivity R
40. inmarsat Hughes 9502 Fixed Satellite Terminal User Guide Document No 3004146 0001 Revision C 11717 Exploration Lane Germantown MD 20876 T 301 428 5500 F 301 428 1868 2830 HuunrmE inmarsat Copyright 2012 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes and Hughes Network Systems are trademarks of Hughes Network Systems LLC All other trademarks are the property of their respective owners RUURMES inmarsat Understanding safety alert messages isisssiccescesssssieeensevavesvansnsvsvcevevasvessouevunssvausnensouveversseussaeneve 6 Messages concerning personal injury Messages concernant des blessures corporelles 6 Messages concernin
41. is document or its contents and all warranties whether express or implied are excluded Hughes to the maximum extent permitted by law excludes any liability arising from the use of this document or its contents Users attention is brought to the fact that the local applicable laws and regulations as to the use of the remote ODU may apply and it is the user s responsibility to identify and comply with these Tout en tant r dig de bonne foi Hughes n offre aucune garantie ou repr sentation quant l exactitude l exhaustivit ou l ad quation quant l objectif de ce document ou son contenu et toutes garanties exprim es ou tacites sont exclues Hughes dans la mesure maximale permise par la loi exclut toute responsabilit d coulant de l utilisation de ce document ou son contenu L attention des utilisateurs est attir e sur le fait que les lois et r glementations locales applicables l utilisation de l ODU peuvent s appliquer et il est de la responsabilit de l utilisateur de les identifier et de s y conformer 54 inmarsat Chapter 6 HUGHES AT Unsolicited Response Codes The following codes and text may appear as unsolicited response codes on the AT interface to the UT or in an SMS response to an ATCO Remote SMS command Each code appears in the following format lt crlf gt lt at_command gt if lt text gt lt crlf gt Where lt crlf gt is the carriage return line feed character sequence at
42. n any structurally sound surface either on a horizontal or vertical or a sloped surface such as a roof or wall 1 2 3 The pole has a 1 66 4 2164cm outer diameter schedule 40 metal The pole mount is 21bs 0 9K The azimuth elevation bracket is 1 1b 0 45Kg The wall mounting pattern has four bolts in a 6 x 3 24 15 24cm x 9 525cm rectangle The pole is shipped attached to the base bracket Mount the base bracket of this assembly to the structure with the appropriate hardware not included Consult local building codes if needed Once the base bracket is mounted perform the following steps refer to Figure 4 2 Base Bracket and bubble level and Figure 4 3 Pole Assembly Insert the bubble level into the end of the pole pipe opposite the base bracket The bubble level fits inside the pole Loosen the pole attachment fasteners at the base bracket so the pole can swivel Swivel the pole until the end of the pole where the ODU will be installed is vertical Adjust the pipe position until the bubble is centered inside the circles on the top surface of the bubble level Tighten the pole attachment fasteners on the base bracket Figure 4 2 Base Bracket and bubble level 38 Jy ae Jang inmarsat Figure 4 3 Pole Assembly Mounting the azimuth elevation bracket Mount the azimuth elevation bracket to the back of the ODU using four washers nuts see Figure 4 4 Azimuth elevation bra
43. nt server directory 28 FTP local file read write fail Error while writing downloaded file to UT flash or reading upload file data 29 FTP socket fail Error while reading or writing FTP data socket 30 FTP completion error Error while closing the current FTP connection 31 FTP xfer timed out FTP client timed out waiting for socket ready read or write e g due to loss of connectivity during transfer _IGETFW 40 File in use cannot The file to be downloaded is the same by name as the image download currently in use 41 Starting immediate Normal success File downloaded successfully now starting update immediate update _IUPDFW 50 New firmware file not Could not find filename specified in upgraded control file found 51 New firmware file corrupt Firmware file failed checksum test 52 New firmware file failure The new firmware failed to run or failed to acquire the network and the unit fell back to the old release 53 Upgrade admin file error Problem with local file manipulation during upgrade process Y inmarsat HUGNES 54 Upgrade status file error Problem with local file manipulation during upgrade process _IGETFILE 60 Can t overwrite protected File specified in AT command was config txt config chk file config bk txt config_bk chk _IUPDCFG 70 Can t use reserved file Attempt to use one of protected config files as the new config txt file _IREMWEB 80 Invalid IP a
44. oduct literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately Stimulateurs Cardiaques Les diff rentes marques et mod les de stimulateurs cardiaques disponibles pr sentent un large ventail de niveaux d immunit aux signaux radio Par cons quent les personnes qui portent un stimulateur cardiaque et qui veulent utiliser un terminal satellite doivent demander l avis de leur cardiologue Si en tant qu utilisateur de stimulateur cardiaque vous tes toujours soucieux d une ventuelle interaction avec le terminal satellite nous vous sugg rons de suivre ces directives e Maintenez un m tre de distance entre votre stimulateur cardiaque et l avant ou les c t s de l ODU e Reportez vous la documentation de votre stimulateur cardiaque pour toute information sp cifique celui ci Si vous avez un doute que des interf rences se produisent teignez votre terminal satellite imm diatement inmarsat A HUGNES Hearing Aids Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making it very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal Appareils Auditif
45. reachable or specified IP address or server name invalid or connectivity failure 21 FTP login fail FTP username or password incorrect inmarsat HuGHE 3 22 FTP type fail Could not establish binary mode 23 FTP cwd fail Could not change to working directory on FTP server 24 FTP data connection fail Could not establish an FTP data connection with the server 25 FTP nlst fail Could not get list of files in current FTP server directory Directory may be empty 26 FTP xfer command fail Could not initiate data transfer on an established connection May be caused if filename not found 27 FTP found no filename Could not find a filename in the current server directory 28 FTP local file read write fail Error while writing downloaded file to UT flash or reading upload file data 29 FTP socket fail Error while reading or writing FTP data socket 30 FTP completion error Error while closing the current FTP connection 31 FTP xfer timed out FTP client timed out waiting for socket ready read or write e g due to loss of connectivity during transfer _IGETFW 40 File in use cannot The file to be downloaded is the same by name as the image download currently in use 41 Starting immediate Normal success File downloaded successfully now starting update immediate update _IUPDFW 50 New firmware file not Could not find filename
46. red for NAT mode in the Network Mode field on the IP Address DHCP settings page In NAT mode once a PDP context is active the UT will translate between the local and global IP addresses This is a basic NAT that only performs IP address translation It does not use port translation In Relay mode the UT will supply the global IP address to the TE when the context is established Relay mode is single user and only supports a single connected TE In Relay mode DHCP is required to provide the global IP address to the TE When the context is activated the DHCP server in the UT will NACK the next DHCP lease renewal from the TE and assign the global IP address assigned by the network The local IP connection will be torn down and reestablished as the IP address changes Similarly when the context is deactivated the DHCP server will NACK the lease renewal and then reassign the original private IP address The Web UI will lose and reestablish its connection to the terminal as the IP address is changed To make the IP address change happen quickly a short DHCP lease should be used The terminal defaults the lease time to 60 seconds in idle and connected mode NOTICE Relay mode only supports a single user TE If you need to connect a laptop via the USB port for configuration and monitoring purposes you must set the laptop up with a local static IP address within the same subnet as the terminal e g 192 168 128 200 This prevents the USB por
47. s mat riels des dommages au produit ou de dysfonctionnement de perte de donn es ou d autres r sultats ind sirables mais des blessures non personnelle RUURES inmarsat Safety symbols The generic safety alert symbol AN calls attention to a potential personal injury hazard It appears next to the DANGER WARNING and CAUTION signal words as part of the signal word label Other symbols may appear next to DANGER WARNING or CAUTION to indicate a specific type of hazard for example fire or electric shock If other hazard symbols are used in this document they are identified in this section Le symbole g n rique d alerte suivant AN attire l attention sur un danger potentiel de risque de blessures Il apparait c t des mots DANGER AVERTISSEMENT et ATTENTION dans le cadre de l affichage d alerte D autres symboles peuvent apparaitre c t de DANGER AVERTISSEMENT ou ATTENTION pour indiquer un type sp cifique de danger par exemple un incendie ou un choc lectrique Si d autres symboles de danger sont utilis s dans ce document ils sont d crits dans cette section Additional symbols Symboles suppl mentaires Warning Potential Radio Frequency RF An hazard Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid injury to eyes or other personal injury Avertissement Danger possible de Fr quence Radio RF A la vue de ce symbole d alerte et du terme AVE
48. s La plupart des nouveaux appareils auditifs sont insensibles aux interf rences dues aux fr quences radio des terminaux satellites situ s plus de 2 m De nombreux mod les plus anciens peuvent tre sensibles aux interf rences ce qui les rend tr s difficiles utiliser proximit d un terminal En cas d interf rences d tect es veuillez maintenir une distance suppl mentaire entre vous et le terminal Electrical Storms installation of the Satellite Terminal during electrical storms may result in severe personal injury or death Orages Electriques L installation d un terminal satellite pendant un orage lectrique peut entrainer des blessures graves ou mortelles Protective Earth Grounding is recommended by Hughes for both the IDU and the ODU equipment Please consult professional local advice for these requirements Une mise la terre de protection est recommand e par Hughes la fois pour l IDU et le mat riel ODU Veuillez consulter un conseil professionnel local pour ces sp cifications D hHuGHES inmarsat Chapter 1 Product Description Contents of the Hughes 9502 Kit The Hughes 9502 Kit P N 3500509 0001 is a two piece design that comes with an Indoor Unit IDU an Outdoor Unit ODU and a 10 meter RF cable that has an N type connection at both ends and an N to TNC adapter inside the cable bag for connection to the IDU Figure 1 1 IDU P N 3500563 0001 Figure 1 2 RF Cable with
49. specified in upgraded control file found 51 New firmware file corrupt Firmware file failed checksum test 52 New firmware file failure The new firmware failed to run or failed to acquire the network and the unit fell back to the old release 53 Upgrade admin file error Problem with local file manipulation during upgrade process 54 Upgrade status file error Problem with local file manipulation during upgrade process _IGETFILE 60 Can t overwrite protected File specified in AT command was config txt config chk file config_bk txt config_bk chk _IUPDCFG 70 Can t use reserved file Attempt to use one of protected config files as the new config txt file _IREMWEB 80 Invalid IP address string An IP address parameter string could not be interpreted as a legitimate IP address 81 Global IP ip addr REMWEB connection set up successfully Indicates global IP address assigned to the UT s own PDP context to which an HTTP connection may be made Table 6 below shows the current set of response codes grouped by function Code Text Explanation General 0 Complete Operation completed successfully 56 inmarsat HhHuGHE 3 1 Unexpected software error Software error 2 Local file open error _IGETFW could not open local file for download _IUPDFW could not open control file for update parameters _IUPDCFG could not compute checksum for new config file 3 Directory not found Could not find sp
50. sword but the AT commands port and each Web UI session use a separate lock and must be individually unlocked Support for SMS Remote control is configured from the SMS settings page Each Remote Control SMS must include the correct password Remote control SMS containing AT commands will be processed regardless of the Admin setting they require the feature to be active and the correct SMS password USIM personalization or Phone to SIM lock can be used to lock the UT to a particular SIM MAC address filtering on the Ethernet port page allows the user to define the MAC address of TEs authorized to communicate via the Ethernet port Note The USB port is not included in the MAC filtering and can be used if the proper USB driver is installed on the TE Wake on LAN Any Packet The UT includes a special low power mode called Wake on LAN any packet From the Web UI you can configure the UT to power down into this mode after a configurable idle timer or time of day Wake on LAN operation is configured from the Ethernet Settings page Figure 2 5 Ethernet Settings under the Settings tab It Y inmarsat HUGNES includes a configurable idle timer to control when the UT shuts down into the Wake on LAN mode The UT declares the link idle if no packets are received on the Ethernet port within the idle time Additionally the UT can be configured to power down at a configurable time of day Enter UTC time as 0001 to 2400 S
51. t from getting the single DHCP address when in Relay mode once you reboot the terminal inmarsat HUGNES Remote Control The 9502 can be controlled remotely via SMS and locally via AT commands The AT interface can be used for local control of the terminal as long as AT commands can be sent by the terminal equipment TE connected The syntax of all AT commands is covered in the Inmarsat BGAN UT TE Interface Specification and the AT command listing supported by the 9502 can be downloaded from the Hughes website at www bgan hughes com The 9502 includes a remote control by SMS feature that supports the special SMS messages listed in Table 5 Remote Control SMS Message Commands Remote control SMS is supported by default in the 9502 and does not have to be activated by a feature code The syntax of the messages is covered in the Hughes 9502 SMS Remote Control Feature User Guide All remote control messages and responses must fit into a single 160 character SMS The SMS handler automatically deletes any message that fills the last SMS slot in the USIM to ensure there is always room to receive control SMS messages Control messages are received into the SIM then read out and deleted so as not to fill up the SIM card Command Action ACTIVATE Activate PDP context DEACTIVATE Deactivate PDP context CLEAR Clear SMS messages in the UT SIM GETINFO Get info from the UT This returns an SMS wi
52. th the information RESTART Restart the UT WATCHDOG Change the configuration of the watchdog parameters ATCO Execute the AT command encapsulated in the SMS This can be used for the following remote control functions Download Firmware Start Firmware upgrade Get file Send file e g log files Activate Remote Web access Perform ATC scan and or set ATC robustness Table 5 Remote Control SMS Message Commands HuGHE3 inmarsat Remote Upgrade and File Transfer The 9502 includes an FTP client The operator can send SMS messages or AT commands to command the 9502 to send or retrieve files from an FTP server in the network or Internet This allows the 9502 to be upgraded reconfigured and also allows log files to be sent back to the server The FTP server can be in the Inmarsat network e g accessible via a free APN for upgrades or can be outside the Inmarsat network e g accessible via a normal APN for debugging and configuration changes The remote upgrade process uses download firmware and firmware upgrade commands see Hughes 9502 SMS Remote Control Feature User Guide Security The Web UI includes an admin feature that can be activated from the security page to prevent unauthorized access to the Web UI Additionally the AT command port is locked by default and the command AT ICLCK AD 0 admin password must be used to unlock it before AT commands can be used Both mechanisms use the same pas
53. zing Initial start up 15 20 secs Various Pointing UT in pointing mode All three LEDs flash 1Hz niai Registering Attempting to register PWR on GPS on or pointing mode exited or flashing NET off Last Fix 28 Nov 2011 b d 15 51 UTC ypasse Registered Registered and attached PWR on GPS on and no context NET flashing Connected PDP context active All three on or off after 1 4 1 4 Americas minute timeout 1473 LN 465 Table 3 Status Bar The signal strength bar shows the quality of the received signal The same scale is used for all beam types and so during pointing only the left part of the bar is used The signal strength in the Global Beam should be 46 to 52dB when it is pointed correctly the higher the better The signal strength increases in value as you transition to the Regional Beam and again when you get a PDP context and transition to the Narrow Beam The GPS status area shows the status of the GPS fix and results are shown in the following table Display Comments Acquiring Trying to acquire a GPS fix Stored UT is using a Stored GPS fix 2D GPS Fix The UT has acquired a 2D GPS fix and can continue Registration with the network 3D GPS Fix The UT has acquired a 3D Fix Location Shows Latitude and Longitude coordinates if allowed by network GPS Policy Last Fix Shows date and UTC time of last GPS fix Table 4 GPS Status
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